Loans and Allowance for Credit Losses | 3. Loans and Allowance for Credit Losses Loans at March 31, 2024 and September 30, 2023 consisted of the following: March 31, September 30, 2024 2023 (In thousands) Real estate mortgage: Residential $ 609,182 $ 528,410 Commercial 183,522 187,232 Single tenant net lease 751,357 757,388 SBA commercial (1) 47,008 47,078 Multifamily 39,944 34,892 Residential construction 52,166 24,924 Commercial construction 20,978 14,588 Land and land development 15,573 17,234 Commercial business 124,153 117,594 SBA commercial business (1) 18,568 16,939 Consumer 38,467 39,915 Total loans 1,900,918 1,786,194 Deferred loan origination fees and costs, net 932 949 Allowance for credit losses (19,392) (16,900) Loans, net $ 1,882,458 $ 1,770,243 (1) Includes discounts on SBA loans of $3.4 million and $3.3 million for March 31, 2024 and September 30, 2023, respectively. During the six-month period ended March 31, 2024, there were no significant changes in the Company’s lending activities as disclosed in the Company’s Annual Report on Form 10-K, for the fiscal year ended September 30, 2023. As discussed in Note 11, on October 1, 2023, the Company adopted ASU 2016-13 Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments At March 31, 2024 and September 30, 2023, the Company owned $444,000 of residential real estate where physical possession has been obtained. At March 31, 2024 and September 30, 2023, the recorded investment in consumer mortgage loans collateralized by residential real estate properties in the process of foreclosure was $539,000. The following table provides the components of loans as of September 30, 2023, prior to the adoption of ASU 2016-13 ( in thousands Individually Collectively Evaluated for Evaluated for Loans as Evaluated for Impairment: Impairment Impairment Loans Residential real estate $ 3,312 $ 525,098 $ 528,410 Commercial real estate 868 186,364 187,232 Single tenant net lease — 757,388 757,388 SBA commercial real estate 7,415 39,663 47,078 Multifamily 318 34,574 34,892 Residential construction — 24,924 24,924 Commercial construction — 14,588 14,588 Land and land development — 17,234 17,234 Commercial business 1,946 115,648 117,594 SBA commercial business 1,122 15,817 16,939 Consumer 233 39,682 39,915 $ 15,214 $ 1,770,980 $ 1,786,194 The following table presents the balance in the allowance for credit losses by portfolio segment and based on impairment method as of September 30, 2023: Individually Collectively Evaluated for Evaluated for Ending Impairment Impairment Balance (In thousands) September 30, 2023: Residential real estate $ 74 $ 4,567 $ 4,641 Commercial real estate 2 1,775 1,777 Single tenant net lease — 3,810 3,810 SBA commercial real estate — 1,922 1,922 Multifamily — 268 268 Residential construction — 434 434 Commercial construction — 282 282 Land and land development — 307 307 Commercial business 111 1,603 1,714 SBA commercial business 187 1,060 1,247 Consumer 189 309 498 $ 563 $ 16,337 $ 16,900 The following table presents the activity in the allowance for credit losses by portfolio segment for the three months ended March 31, 2024 and 2023: Beginning Balance Provisions (Credits) Charge-Offs Recoveries Ending Balance March 31, 2024: (In thousands) Residential real estate $ 5,688 $ 686 $ — $ 7 $ 6,381 Commercial real estate 1,797 (152) — — 1,645 Single tenant net lease 4,080 (316) — — 3,764 SBA commercial real estate 2,871 — — 1 2,872 Multifamily 321 89 — — 410 Residential construction 304 47 — — 351 Commercial construction 384 47 — — 431 Land and land development 197 (23) — — 174 Commercial business 1,222 288 (26) — 1,484 SBA commercial business 1,499 (49) (21) 5 1,434 Consumer 426 96 (101) 25 446 $ 18,789 $ 713 $ (148) $ 38 $ 19,392 March 31, 2023: Residential real estate $ 3,100 $ 424 $ — $ 13 $ 3,537 Commercial real estate 1,751 32 — — 1,783 Single tenant net lease 3,804 (78) — — 3,726 SBA commercial real estate 2,398 212 (3) — 2,607 Multifamily 252 74 — — 326 Residential construction 367 (121) — — 246 Commercial construction 83 — — — 83 Land and land development 200 (2) — — 198 Commercial business 1,255 37 — 30 1,322 SBA commercial business 2,338 (262) — 12 2,088 Consumer 532 56 (56) 10 542 $ 16,080 $ 372 $ (59) $ 65 $ 16,458 The following table presents the activity in the allowance for credit losses by portfolio segment for the six months ended March 31, 2024 and 2023: Beginning Balance Adoption of ASC 326 Provisions (Credits) Charge-Offs Recoveries Ending Balance (In thousands) March 31, 2024: Residential real estate $ 4,641 $ 1,037 $ 695 $ — $ 8 $ 6,381 Commercial real estate 1,777 255 (387) — — 1,645 Single tenant net lease 3,810 222 (268) — — 3,764 SBA commercial real estate 1,922 511 379 (2) 62 2,872 Multifamily 268 (21) 163 — — 410 Residential construction 434 (226) 143 — — 351 Commercial construction 282 43 106 — — 431 Land and land development 307 (74) (59) — — 174 Commercial business 1,714 (495) 291 (26) — 1,484 SBA commercial business 1,247 160 23 (24) 28 1,434 Consumer 498 17 97 (209) 43 446 $ 16,900 $ 1,429 $ 1,183 $ (261) $ 141 $ 19,392 March 31, 2023: Residential real estate $ 2,716 $ — $ 806 $ — $ 15 $ 3,537 Commercial real estate 1,590 — 193 — — 1,783 Single tenant net lease 3,838 — (112) — — 3,726 SBA commercial real estate 2,578 — 106 (77) — 2,607 Multifamily 251 — 75 — — 326 Residential construction 305 — (59) — — 246 Commercial construction 107 — (24) — — 83 Land and land development 212 — (14) — — 198 Commercial business 1,193 — 69 — 60 1,322 SBA commercial business 2,122 — 128 (190) 28 2,088 Consumer 448 — 188 (121) 27 542 $ 15,360 $ — $ 1,356 $ (388) $ 130 $ 16,458 The following table presents the average balance of impaired loans individually evaluated for impairment as of March 31, 2023, prior to the Company’s adoption of ASU 2016-13 and interest income recognized on impaired loans for the three- and six-month periods ended March 31, 2023. The Company did not recognize any interest income on impaired loans using the cash receipts method during the three- and six-month periods ended March 31, 2023. Three Months Ended March 31, Six Months Ended March 31, 2023 2023 Average Interest Average Interest Recorded Income Recorded Income Balance Recognized Balance Recognized Loans with no related allowance recorded: Residential real estate $ 3,591 $ 30 $ 3,236 $ 30 Commercial real estate 969 13 973 13 Single tenant net lease — — — — SBA commercial real estate 7,822 — 7,199 — Multifamily 384 10 389 10 Residential construction — — — — Commercial construction — — — — Land and land development — — — — Commercial business 895 24 993 24 SBA commercial business 954 — 813 — Consumer 72 — 75 — $ 14,687 $ 77 $ 13,678 $ 77 Loans with an allowance recorded: Residential real estate $ — $ — $ — $ — Commercial real estate — — — — Single tenant net lease — — — — SBA commercial real estate 1,022 — 1,596 — Multifamily — — — — Residential construction — — — — Commercial construction — — — — Land and land development — — — — Commercial business 135 — 90 — SBA commercial business 1,229 — 1,259 — Consumer 223 — 197 — $ 2,609 $ — $ 3,142 $ — Total: Residential real estate $ 3,591 $ 30 $ 3,236 $ 30 Commercial real estate 969 13 973 13 Single tenant net lease — — — — SBA commercial real estate 8,844 — 8,795 — Multifamily 384 10 389 10 Residential construction — — — — Commercial construction — — — — Land and land development — — — — Commercial business 1,030 24 1,083 24 SBA commercial business 2,183 — 2,072 — Consumer 295 — 272 — $ 17,296 $ 77 $ 16,820 $ 77 The following table presents impaired loans individually evaluated for impairment as of September 30, 2023, prior to the adoption of ASU 2016-13. Unpaid Recorded Principal Related Balance Balance Allowance (In thousands) Loans with no related allowance recorded: Residential real estate $ 1,989 $ 2,139 $ — Commercial real estate 551 627 — Single tenant net lease — — — SBA commercial real estate 7,415 9,397 — Multifamily 318 362 — Residential construction — — — Commercial construction — — — Land and land development — — — Commercial business 870 972 — SBA commercial business 684 1,799 — Consumer 44 58 — $ 11,871 $ 15,354 $ — Loans with an allowance recorded: Residential real estate $ 1,323 $ 1,328 $ 74 Commercial real estate 317 317 2 Single tenant net lease — — — SBA commercial real estate — — — Multifamily — — — Residential construction — — — Commercial construction — — — Land and land development — — — Commercial business 1,076 1,165 111 SBA commercial business 438 637 187 Consumer 189 189 189 $ 3,343 $ 3,636 $ 563 Total: Residential real estate $ 3,312 $ 3,467 $ 74 Commercial real estate 868 944 2 Single tenant net lease — — — SBA commercial real estate 7,415 9,397 — Multifamily 318 362 — Residential construction — — — Commercial construction — — — Land and land development — — — Commercial business 1,946 2,137 111 SBA commercial business 1,122 2,436 187 Consumer 233 247 189 $ 15,214 $ 18,990 $ 563 The table below presents the amortized cost basis of loans on nonaccrual and loans past due 90 or more days and still accruing interest. Also presented is the balance of loans on nonaccrual status at March 31, 2024 for which there was no related allowance for credit losses. The Company recognized no interest income related to nonaccrual loans for the three - and six - month periods ended March 31, 2024. At March 31, 2024 At September 30, 2023 Nonaccrual Loans 90+ Loans 90+ Total Loans with No Days Total Days Nonaccrual Allowance for Past Due Nonaccrual Past Due Loans Credit Loses Still Accruing Loans Still Accruing (In thousands) (In thousands) Residential real estate $ 2,960 $ 1,803 $ — $ 2,426 $ — Commercial real estate 496 496 — 511 — Single tenant net lease — — — — — SBA commercial real estate 8,110 6,025 — 7,415 — Multifamily 290 290 — 318 — Residential construction — — — — — Commercial construction — — — — — Land and land development — — — — — Commercial business 1,649 1,470 — 1,946 — SBA commercial business 2,121 1,241 — 1,099 — Consumer 12 12 — 233 — Total $ 15,638 $ 11,337 $ — $ 13,948 $ — The following table presents the amortized cost basis of collateral dependent loans by collateral type, which are individually evaluated to determine expected credit losses. Other collateral represents business assets, except for the case of consumer loans, which are collateralized by consumer non-real estate assets: March 31, 2024 Real Estate Other Total (In thousands) Residential real estate $ 2,960 $ — $ 2,960 Commercial real estate 496 — 496 SBA commercial real estate 8,110 — 8,110 Multifamily 290 — 290 Commercial business — 1,649 1,649 SBA commercial business — 2,121 2,121 Consumer — 12 12 $ 11,856 $ 3,782 $ 15,638 The following table presents the aging of past due loans at March 31, 2024: 30-59 Days 60-89 Days 90+ Days Total Total Past Due Past Due Past Due Past Due Current Loans (In thousands) Residential real estate $ 2,764 $ 1,398 $ 2,304 $ 6,466 $ 602,716 $ 609,182 Commercial real estate 254 — 496 750 182,772 183,522 Single tenant net lease — — — — 751,357 751,357 SBA commercial real estate 359 49 4,422 4,830 42,178 47,008 Multifamily — — — — 39,944 39,944 Residential construction — — — — 52,166 52,166 Commercial construction — — — — 20,978 20,978 Land and land development 63 — — 63 15,510 15,573 Commercial business 14 — 37 51 124,102 124,153 SBA commercial business 213 — 718 931 17,637 18,568 Consumer 190 3 12 205 38,262 38,467 Total $ 3,857 $ 1,450 $ 7,989 $ 13,296 $ 1,887,622 $ 1,900,918 The following table presents the aging of past due loans at September 30, 2023: ar 30-59 Days 60-89 Days 90+ Days Total Total Past Due Past Due Past Due Past Due Current Loans (In thousands) Residential real estate $ 2,715 $ 132 $ 1,818 $ 4,665 $ 523,745 $ 528,410 Commercial real estate 23 62 — 85 187,147 187,232 Single tenant net lease — — — — 757,388 757,388 SBA commercial real estate 764 — 3,877 4,641 42,437 47,078 Multifamily — — — — 34,892 34,892 Residential construction — — — — 24,924 24,924 Commercial construction — — — — 14,588 14,588 Land and land development 40 — — 40 17,194 17,234 Commercial business 112 — 86 198 117,396 117,594 SBA commercial business 130 — 682 812 16,127 16,939 Consumer 137 5 36 178 39,737 39,915 Total $ 3,921 $ 199 $ 6,499 $ 10,619 $ 1,775,575 $ 1,786,194 The Company categorizes loans into risk categories based on relevant information about the ability of borrowers to service their debt such as: current financial information, public information, historical payment experience, credit documentation, and current economic conditions and trends, among other factors. The Company classifies loans based on credit risk at least quarterly. The Company uses the following regulatory definitions for risk ratings: Pass: Special Mention: Substandard: Doubtful: Loss: The following tables outline, as of March 31, 2024, the amount of each loan and lease classification and the amount categorized into each risk rating based on fiscal year of origination as well as current period gross charge-offs: Loans Amortized Cost Basis by Origination Fiscal Year End September 30, Revolving Loans Revolving Converted (In thousands) 2024 2023 2022 2021 2020 Prior Loans To Term Total Residential real estate Pass $ 54,231 $ 35,267 $ 46,873 $ 19,671 $ 11,787 $ 58,071 $ 382,113 $ — $ 608,013 Special mention — — — — — — — — — Substandard — 111 — 278 — 455 306 — 1,150 Doubtful — — — — — 19 — — 19 Loss — — — — — — — — — Total residential real estate 54,231 35,378 46,873 19,949 11,787 58,545 382,419 — 609,182 YTD gross charge-offs — — — — — — — — — Commercial real estate Pass 6,652 26,464 64,255 22,853 8,146 54,460 — — $ 182,830 Special mention — — — — — — — — — Substandard — 496 — — 23 173 — — 692 Doubtful — — — — — — — — — Loss — — — — — — — — — Total commercial real estate 6,652 26,960 64,255 22,853 8,169 54,633 — — 183,522 YTD gross charge-offs — — — — — — — — — Single tenant net lease commercial real estate Pass 18,655 151,778 277,141 72,168 101,196 130,419 — — 751,357 Special mention — — — — — — — — — Substandard — — — — — — — — — Doubtful — — — — — — — — — Loss — — — — — — — — — Total single tenant net lease 18,655 151,778 277,141 72,168 101,196 130,419 — — 751,357 YTD gross charge-offs — — — — — — — — — SBA commercial real estate Pass 2,944 8,319 5,418 5,786 7,381 6,757 37 — 36,642 Special mention — — 229 — — — — — 229 Substandard — — 162 143 1,776 6,371 — — 8,452 Doubtful — — — — — 1,624 — — 1,624 Loss — — — — — 61 — — 61 Total SBA commercial real estate 2,944 8,319 5,809 5,929 9,157 14,813 37 — 47,008 YTD gross charge-offs — — — — — 2 — — 2 Loans Amortized Cost Basis by Origination Fiscal Year End September 30, Revolving Loans Revolving Converted (In thousands) 2024 2023 2022 2021 2020 Prior Loans To Term Total Multifamily real estate Pass 5,000 2,610 7,534 5,524 11,956 7,030 — — 39,654 Special mention — — — — — — — — — Substandard — — — — — 290 — — 290 Doubtful — — — — — — — — — Loss — — — — — — — — — Total multifamily real estate 5,000 2,610 7,534 5,524 11,956 7,320 — — 39,944 YTD gross charge-offs — — — — — — — — — Residential construction Pass 4,038 26,616 21,512 — — — — — 52,166 Special mention — — — — — — — — — Substandard — — — — — — — — — Doubtful — — — — — — — — — Loss — — — — — — — — — Total residential construction 4,038 26,616 21,512 — — — — — 52,166 YTD gross charge-offs — — — — — — — — — Commercial construction Pass — 16,789 4,189 — — — — — 20,978 Special mention — — — — — — — — — Substandard — — — — — — — — — Doubtful — — — — — — — — — Loss — — — — — — — — — Total commercial construction — 16,789 4,189 — — — — — 20,978 YTD gross charge-offs — — — — — — — — — Land and land development Pass 432 7,083 5,410 1,074 401 1,173 — — 15,573 Special mention — — — — — — — — — Substandard — — — — — — — — — Doubtful — — — — — — — — — Loss — — — — — — — — — Total land and land development 432 7,083 5,410 1,074 401 1,173 — — 15,573 YTD gross charge-offs — — — — — — — — — Loans Amortized Cost Basis by Origination Fiscal Year End September 30, Revolving Loans Revolving Converted (In thousands) 2024 2023 2022 2021 2020 Prior Loans To Term Total Commercial business Pass 17,910 56,408 28,562 12,245 902 6,477 — — 122,504 Special mention — — — — — — — — — Substandard — 999 179 44 4 423 — — 1,649 Doubtful — — — — — — — — — Loss — — — — — — — — — Total commercial business 17,910 57,407 28,741 12,289 906 6,900 — — 124,153 YTD gross charge-offs — — — 26 — — — — 26 SBA commercial business Pass 3,589 2,625 732 1,225 4,219 3,610 375 — 16,375 Special mention — — — — — — — — — Substandard — — — 60 53 2,050 — — 2,163 Doubtful — — — — — 9 — — 9 Loss — — — — — 21 — — 21 Total SBA commercial business 3,589 2,625 732 1,285 4,272 5,690 375 — 18,568 YTD gross charge-offs — — — — — 24 — — 24 Consumer Pass 2,652 4,746 3,764 554 306 176 26,257 — 38,455 Special mention — — — — — — — — — Substandard — 5 — — — — 7 — 12 Doubtful — — — — — — — — — Loss — — — — — — — — — Total consumer 2,652 4,751 3,764 554 306 176 26,264 — 38,467 YTD gross charge-offs — — — 1 — 208 — — 209 Total loans Pass 116,103 338,705 465,390 141,100 146,294 268,173 408,782 — 1,884,547 Special mention — — 229 — — — — — 229 Substandard — 1,611 341 525 1,856 9,762 313 — 14,408 Doubtful — — — — — 1,652 — — 1,652 Loss — — — — — 82 — — 82 Total loans 116,103 340,316 465,960 141,625 148,150 279,669 409,095 — 1,900,918 YTD gross charge-offs — — — 27 — 234 — — 261 The following table presents loans by risk category as of September 30, 2023: Special September 30, 2023: Pass Mention Substandard Doubtful Loss Total (In thousands) Residential real estate $ 525,735 $ — $ 2,653 $ 22 $ — $ 528,410 Commercial real estate 186,520 — 712 — — 187,232 Single tenant net lease 757,388 — — — — 757,388 SBA commercial real estate 39,092 278 6,083 1,625 — 47,078 Multifamily 34,574 — 318 — — 34,892 Residential construction 24,924 — — — — 24,924 Commercial construction 14,588 — — — — 14,588 Land and land development 17,234 — — — — 17,234 Commercial business 115,647 40 1,907 — — 117,594 SBA commercial business 14,572 — 2,327 40 — 16,939 Consumer 39,871 — 44 — — 39,915 Total $ 1,770,145 $ 318 $ 14,044 $ 1,687 $ — $ 1,786,194 Financial Difficulty Modifications Effective October 1, 2023, the Company prospectively adopted ASU 2022-02, which eliminated the accounting for TDRs while establishing a new standard for the treatment of modifications made to borrowers experiencing financial difficulties (Financial Difficulty Modifications, or “FDMs”). As such, effective with the adoption of the standard, the Company prospectively will not include FDMs in the calculation of nonperforming loans, nonperforming assets or classified assets. Prior period data, which included TDRs, has not been adjusted. An FDM may result when a borrower is in financial distress and may be in the form of principal forgiveness, an interest rate reduction, a term extension or a significant payment delay. In some cases, the Company may provide multiple types of modifications for a single loan. One type of modification, such as payment delay, may be granted initially. However, if the borrower continues to experience financial difficulty, another modification, such as term extension and/or interest rate reduction may be granted. Additionally, modifications with a term extension or interest rate reduction are intended to reduce the borrower’s monthly payment, while modifications with a payment delay, which typically allow borrowers to make monthly payments or interest only payments for a period of time, are structured to cure the payment defaults by making delinquent payments due at maturity. Payment deferrals up to six months have minimal financial impact since the deferred payments are paid at maturity. There were no new FDMs made or modifications of existing FDMs during the three-and six-months ended March 31, 2024. The following table summarizes the Company’s recorded investment in TDRs at March 31, 2023, prior to adoption of ASU 2022-02. There was $111,000 of specific reserve included in the allowance for loan losses related to TDRs at March 31, 2023. Accruing Nonaccrual Total (In thousands) March 31, 2023: Residential real estate $ 997 $ — $ 997 Commercial real estate 373 542 915 SBA commercial real estate — 1,623 1,623 Multifamily 335 — 335 Commercial business 741 — 741 SBA commercial business — 248 248 Total $ 2,446 $ 2,413 $ 4,859 There were no TDRs that were restructured during the three-and six-month periods ended March 31, 2023. At March 31, 2023, the Company had committed to lend $1,000 to customers with outstanding loans classified as TDRs. There were principal charge - offs totaling $3,000 and $6,000 as a result of loans previously designated as TDRs during the three- and six-month periods ended March 31, 2023, respectively. In the event that a TDR subsequently defaults, the Company evaluates the restructuring for possible impairment. As a result, the related allowance for loan losses may be increased or charge-offs may be taken to reduce the carrying amount of the loan. During the three- and six-month periods ended March 31, 2023, the Company did not have any TDRs that were modified within the previous twelve months and for which there was a payment default. SBA Loan Servicing Rights The Company originates loans to commercial customers under the SBA 7(a) program and other programs, and typically sells the guaranteed portion of the SBA loans with servicing rights retained. Loan servicing rights on originated SBA loans that have been sold are initially recorded at fair value. Capitalized SBA servicing rights are then amortized in proportion to and over the period of estimated net servicing income. Impairment of SBA servicing rights is assessed using the present value of estimated future cash flows. The aggregate fair value of SBA loan servicing rights approximates its carrying value. A valuation model employed by an independent third party calculates the present value of future cash flows and is used to estimate fair value at the date of sale and on a quarterly basis for impairment analysis purposes. Management periodically compares the valuation model inputs and results to published industry data in order to validate the model results and assumptions. Key assumptions used to estimate the fair value of the SBA loan servicing rights include the discount rate and prepayment speed assumptions. For purposes of impairment, risk characteristics such as interest rate, loan type, term and investor type are used to stratify the SBA loan servicing rights. Impairment is recognized through a valuation allowance to the extent that fair value is less than the carrying amount. Changes in the valuation allowance are reported in other noninterest income in the consolidated statements of income. The unpaid principal balance of SBA loans serviced for others was $217.6 million, $209.6 million and $238.4 million at March 31, 2024, September 30, 2023 and March 31, 2023, respectively. Contractually specified late fees and ancillary fees expensed on SBA loans were for the six-months ended March 31, 2024. Contractually specified late fees and ancillary fees expensed on SBA loans were for the three- and six-month periods ended March 31, 2023, respectively. Net servicing income (contractually specified servicing fees offset by direct servicing expenses) related to SBA loans was for the three- and six-month periods ended March 31, 2024, respectively. Net servicing income (contractually specified servicing fees offset by direct servicing expenses) related to SBA loans was million for the three- and six-month periods ended March 31, 2023, respectively. Net servicing income and costs related to SBA loans are included in other noninterest income in the consolidated statements of income. An analysis of SBA loan servicing rights for the three-and six-month periods ended March 31, 2024 and 2023 is as follows: Three Months Ended Six Months Ended March 31, March 31, 2024 2023 2024 2023 (In thousands) Balance, beginning of period $ 2,907 $ 3,301 $ 2,950 $ 3,790 Servicing rights capitalized 278 261 535 459 Amortization (137) (195) (280) (390) Direct write-offs (98) (170) (315) (311) Change in valuation allowance — 530 60 179 Balance, end of period $ 2,950 $ 3,727 $ 2,950 $ 3,727 There was no valuation allowance related to SBA loan servicing rights at March 31, 2024. There was a valuation allowance of $60,000 related to SBA loan servicing rights at September 30, 2023. Mortgage Servicing Rights (“MSRs”) The Company originates residential mortgage loans for sale in the secondary market and retains servicing for certain of these loans when they are sold. MSRs retained for originated loans that have been sold are accounted for at fair value. The fair value of MSRs are determined using the present value of estimated expected net servicing income using assumptions about expected mortgage loan prepayment rates, discount rate, servicing costs, and other economic factors, which are determined based on current market conditions. Changes in these underlying assumptions could cause the fair value of MSRs to change significantly in the future. Changes in fair value of MSRs are recorded in mortgage banking income in the accompanying consolidated statements of income. MSRs are subject to changes in value from, among other things, changes in interest rates, prepayments of the underlying loans and changes in the credit quality of the underlying loans. At September 30, 2023, the Company had entered into a letter of intent to sell substantially all of the Company’s residential MSRs, which closed on November 30, 2023. Additionally, the Company sold the remaining residential MSRs during the quarter ended March 31, 2024. Due to the pending residential MSR sales, a valuation model was not used to calculate the fair value of residential MSRs September 30, 2023. The fair value was estimated using known information, including the anticipated sale prices, estimated expenses, and contingencies related to the pending residential MSR sales, which represent Level 3 fair value inputs. Prior to September 30, 2023, a valuation model employed by an independent third party calculated the present value of future cash flows and was used to value the MSRs on a monthly basis. Management periodically compared the valuation model inputs and results to published industry data in order to validate the model results and assumptions. Range of Inputs (Weighted Average) Assumption September 30, 2023 Discount rate 9.44% - 14.50% (9.51%) Prepayment rate 5.00% - 85.82% (6.82%) The unpaid principal balance of residential mortgage loans serviced for others was $4.77 billion at September 30, 2023. There was no unpaid principal balance of residential mortgage loans serviced for others at March 31, 2024 due to the sale of all of the Company’s residential MSRs during the six-month period ended March 31, 2024, which also resulted in the elimination of custodial escrow balances. Custodial escrow balances maintained in connection with the foregoing loan servicing and other liabilities were $47.9 million at September 30, 2023. There were no custod |