| Document and Entity Information | Feb. 26, 2021 |
| Cover [Abstract] | |
| Entity Registrant Name | TWILIO INC |
| Amendment Flag | false |
| Entity Central Index Key | 0001447669 |
| Document Type | 8-K |
| Document Period End Date | Feb. 26, 2021 |
| Entity Incorporation State Country Code | DE |
| Entity File Number | 001-37806 |
| Entity Tax Identification Number | 26-2574840 |
| Entity Address, Address Line One | 101 Spear Street |
| Entity Address, Address Line Two | First Floor |
| Entity Address, City or Town | San Francisco |
| Entity Address, State or Province | CA |
| Entity Address, Postal Zip Code | 94105 |
| City Area Code | (415) |
| Local Phone Number | 390-2337 |
| Written Communications | false |
| Soliciting Material | false |
| Pre Commencement Tender Offer | false |
| Pre Commencement Issuer Tender Offer | false |
| Security 12b Title | Class A Common Stock, par value $0.001 per share |
| Trading Symbol | TWLO |
| Security Exchange Name | NYSE |
| Entity Emerging Growth Company | false |
