REVENUES | REVENUES Disaggregation of Revenue The following tables provide information about the Company's revenues, disaggregated by geographical market and revenue type, for the three and six months ended June 30, 2019 and 2018 (in thousands): Three Months Ended June 30, 2019 2018 Subscription Professional Services Total Subscription Professional Services Total Revenues: United States $ 111,245 $ 22,222 $ 133,467 $ 99,646 $ 18,526 $ 118,172 Rest of Americas 1,680 232 1,912 1,689 277 1,966 Total Americas 112,925 22,454 135,379 101,335 18,803 120,138 Japan 7,392 1,825 9,217 7,665 1,261 8,926 Rest of Asia Pacific 6,849 2,382 9,231 3,875 1,243 5,118 Total Asia Pacific 14,241 4,207 18,448 11,540 2,504 14,044 Europe, Middle East and Africa 22,840 3,793 26,633 17,611 4,112 21,723 Total $ 150,006 $ 30,454 $ 180,460 $ 130,486 $ 25,419 $ 155,905 Six Months Ended June 30, 2019 2018 Subscription Professional Services Total Subscription Professional Services Total Revenues: United States $ 220,081 $ 39,739 $ 259,820 $ 195,811 $ 34,510 $ 230,321 Rest of Americas 3,483 471 3,954 1,998 481 2,479 Total Americas 223,564 40,210 263,774 197,809 34,991 232,800 Japan 18,289 4,298 22,587 15,777 3,055 18,832 Rest of Asia Pacific 12,853 4,118 16,971 7,576 2,381 9,957 Total Asia Pacific 31,142 8,416 39,558 23,353 5,436 28,789 Europe, Middle East and Africa 42,175 8,457 50,632 36,143 7,371 43,514 Total $ 296,881 $ 57,083 $ 353,964 $ 257,305 $ 47,798 $ 305,103 The above tables present revenues according to the region in which they were generated, separately displaying those individual countries that, in any of the periods presented, constituted 5% or more or of total revenues. All of the Company's performance obligations are transferred to customers over time; as a result, no disaggregation of revenues by timing of revenue recognition is provided. Contract Balances The following table provides information about changes in the Company's deferred revenue balances during the six months ended June 30, 2019 and 2018 (in thousands): Deferred Revenue 2019 2018 Balance as of January 1 $ 78,306 $ 82,631 Revenue recognized that was included in deferred revenue at the beginning of the period (59,735 ) (71,137 ) Revenue recognized that was not included in deferred revenue at the beginning of the period (283,164 ) (233,400 ) Increases due to invoicing 341,248 297,161 Revenue recognized in excess of billings (billings in excess of revenue recognized) 12,820 (680 ) Other (6,749 ) 1,493 Balance as of June 30 $ 82,726 $ 76,068 Aside from the accounts receivable presented on its condensed consolidated balance sheets, the Company did not have any material contract assets for any of the periods presented. Transaction Price Allocated to the Remaining Performance Obligations As of June 30, 2019 , the Company has unsatisfied performance obligations associated with subscription services that extend through 2030 . The total multi-year transaction price allocated to unsatisfied subscription performance obligations is approximately $1,042 million as of June 30, 2019 . Of this amount, approximately $290 million , $440 million , and $312 million are expected to be recognized in 2019 , 2020 , and thereafter, respectively. As of June 30, 2019 , the total transaction price allocated to unsatisfied professional services performance obligations is immaterial. Costs to Obtain and Fulfill a Contract with a Customer Sales commissions earned are considered incremental and recoverable costs of obtaining a contract with a customer and therefore are capitalized as contract costs. Capitalized contract costs were $66.0 million and $60.0 million as of June 30, 2019 and December 31, 2018 , respectively. The current portion of capitalized contract costs is represented by capitalized contract costs on the Company's consolidated balance sheets; the long-term portion is included in other assets. Amortization of capitalized contract costs was $6.7 million and $4.6 million for the three months ended June 30, 2019 and 2018 , respectively and $13.3 million and $9.5 million for the six months ended June 30, 2019 and 2018 , respectively. There have been no impairment losses related to capitalized contract costs. |