SEGMENT REPORTING | SEGMENT REPORTING Our business segments are based upon our organizational structure, which focuses primarily on the services offered, and are consistent with the internal reporting used by our Chief Executive Officer (our Chief Operating Decision Maker) to evaluate operating performance and to assess the allocation of our resources. We classify our businesses into three reportable segments. The Mortgage Services segment provides loan servicers, originators, rental property investors and real estate consumers with products, services and technologies that span the mortgage and real estate lifecycle. The Financial Services segment provides collection and customer relationship management services primarily to debt originators and servicers (e.g., credit card, auto lending, retail credit and mortgage) and the utility, insurance and hotel industries. The Technology Services segment provides software and data analytics solutions that support the management of mortgage and real estate activities and marketplace transactions across the mortgage and real estate lifecycles and information technology infrastructure management services. In addition, Corporate Items and Eliminations include eliminations of transactions between the reportable segments, interest expense and costs related to corporate support functions including executive, finance, law, compliance, human resources, vendor management, risk management and sales and marketing costs not allocated to the business units. Intercompany transactions primarily consist of information technology infrastructure management services. Financial information for our segments is as follows: Three months ended September 30, 2016 (in thousands) Mortgage Services Financial Services Technology Services Corporate Items and Eliminations Consolidated Altisource Revenue $ 204,696 $ 17,599 $ 41,544 $ (11,094 ) $ 252,745 Cost of revenue 132,399 13,238 38,557 (10,192 ) 174,002 Gross profit (loss) 72,297 4,361 2,987 (902 ) 78,743 Selling, general and administrative expenses 27,543 4,002 6,115 16,226 53,886 Income (loss) from operations 44,754 359 (3,128 ) (17,128 ) 24,857 Total other income (expense), net 8 28 1 (6,098 ) (6,061 ) Income (loss) before income taxes and non-controlling interests $ 44,762 $ 387 $ (3,127 ) $ (23,226 ) $ 18,796 Three months ended September 30, 2015 (in thousands) Mortgage Services Financial Services Technology Services Corporate Items and Eliminations Consolidated Altisource Revenue $ 209,506 $ 21,337 $ 51,437 $ (9,504 ) $ 272,776 Cost of revenue 122,724 15,418 44,419 (8,711 ) 173,850 Gross profit (loss) 86,782 5,919 7,018 (793 ) 98,926 Selling, general and administrative expenses 23,399 4,553 7,628 15,758 51,338 Income (loss) from operations 63,383 1,366 (610 ) (16,551 ) 47,588 Total other income (expense), net 9 31 38 (6,466 ) (6,388 ) Income (loss) before income taxes and non-controlling interests $ 63,392 $ 1,397 $ (572 ) $ (23,017 ) $ 41,200 Nine months ended September 30, 2016 (in thousands) Mortgage Services Financial Services Technology Services Corporate Items and Eliminations Consolidated Altisource Revenue $ 612,243 $ 57,461 $ 120,291 $ (31,319 ) $ 758,676 Cost of revenue 381,543 41,645 122,874 (28,826 ) 517,236 Gross profit (loss) 230,700 15,816 (2,583 ) (2,493 ) 241,440 Selling, general and administrative expenses 83,119 12,515 20,113 45,962 161,709 Income (loss) from operations 147,581 3,301 (22,696 ) (48,455 ) 79,731 Total other income (expense), net 57 63 101 (16,094 ) (15,873 ) Income (loss) before income taxes and non-controlling interests $ 147,638 $ 3,364 $ (22,595 ) $ (64,549 ) $ 63,858 Nine months ended September 30, 2015 (in thousands) Mortgage Services Financial Services Technology Services Corporate Items and Eliminations Consolidated Altisource Revenue $ 583,873 $ 67,080 $ 159,399 $ (28,773 ) $ 781,579 Cost of revenue 350,238 46,058 144,565 (26,026 ) 514,835 Gross profit (loss) 233,635 21,022 14,834 (2,747 ) 266,744 Selling, general and administrative expenses 69,188 13,856 22,189 50,077 155,310 Change in the fair value of Equator Earn Out — — (7,591 ) — (7,591 ) Income (loss) from operations 164,447 7,166 236 (52,824 ) 119,025 Total other income (expense), net 28 21 21 (21,843 ) (21,773 ) Income (loss) before income taxes and non-controlling interests $ 164,475 $ 7,187 $ 257 $ (74,667 ) $ 97,252 (in thousands) Mortgage Services Financial Services Technology Services Corporate Items and Eliminations Consolidated Altisource Total assets: September 30, 2016 $ 315,384 $ 44,652 $ 141,846 $ 191,450 $ 693,332 December 31, 2015 325,461 53,757 151,969 190,611 721,798 Our services are provided to customers primarily located in the United States. Premises and equipment, net consist of the following, by country: (in thousands) September 30, December 31, United States $ 76,683 $ 85,021 India 15,705 21,187 Luxembourg 14,372 9,944 Philippines 2,776 2,664 Uruguay 249 305 Total $ 109,785 $ 119,121 |