Significant Payors | 11. Significant Payors The Company’s revenue by payor type was as follows: Personal Care Segment For the Three Months Ended March 31, 2023 2022 Amount % of Segment Amount % of Segment State, local and other governmental programs $ 95,320 50.1 % $ 83,908 49.5 % Managed care organizations 87,901 46.3 77,390 45.6 Private pay 4,226 2.2 4,626 2.7 Commercial insurance 1,669 0.9 2,024 1.2 Other 916 0.5 1,684 1.0 Total personal care segment net service revenues $ 190,032 100.0 % $ 169,632 100.0 % Hospice Segment For the Three Months Ended March 31, 2023 2022 Amount % of Segment Amount % of Segment Medicare $ 44,556 90.7 % $ 43,485 91.1 % Commercial insurance 2,547 5.2 2,244 4.7 Managed care organizations 1,647 3.4 1,715 3.6 Other 332 0.7 283 0.6 Total hospice segment net service revenues $ 49,082 100.0 % $ 47,727 100.0 % Home Health Segment For the Three Months Ended March 31, 2023 2022 Amount % of Segment Amount % of Segment Medicare $ 9,270 74.2 % $ 6,812 73.5 % Managed care organizations 2,539 20.3 1,904 20.5 Other 676 5.5 559 6.0 Total home health segment net service revenues $ 12,485 100.0 % $ 9,275 100.0 % The Company derives a significant amount of its revenue from its operations in Illinois, New Mexico and New York. The percentages of segment revenue for each of these significant states were as follows: Personal Care Segment For the Three Months Ended March 31, 2023 2022 Amount % of Segment Amount % of Segment Illinois $ 98,414 51.8 % $ 84,693 49.9 % New Mexico 28,474 15.0 25,440 15.0 New York (1) 21,885 11.5 21,385 12.6 All other states 41,259 21.7 38,114 22.5 Total personal care segment net service revenues $ 190,032 100.0 % $ 169,632 100.0 % (1) In 2019, New York initiated a new Request For Offer (“RFO”) process to competitively procure CDPAP fiscal intermediaries. The Company was not selected in the initial RFO process. We submitted a formal protest in response to the selection process, which was filed and accepted in March 2021. The New York fiscal year 2023 state budget, passed in April 2022, amends the current Fiscal Intermediary RFO process to authorize all fiscal intermediaries that submitted an RFO application and served at least 200 clients in New York City or 50 clients in other counties between January 1, 2020 and March 31, 2020 to contract with the New York State Department of Health and continue to operate in all counties contained in their application, if the fiscal intermediary submits an attestation and supporting information to the New York State Department of Health no later than November 29, 2022. The Company submitted an attestation on November 22, 2022. Under this provision, the Company is allowed to continue to contract with all of its current payors for CDPAP services, as of the contract award date, which was anticipated to be April 1, 2023. However, the New York State Department of Health has not yet awarded these contracts. The Company continues to assess the future of its participation in this program. Given the current profitability of the program, the Company has suspended materially all of its new fee-for-service patient admissions through County Social Service Departments in the CDPAP program. Hospice Segment For the Three Months Ended March 31, 2023 2022 Amount % of Segment Amount % of Segment Ohio $ 18,451 37.6 % $ 16,328 34.2 % Illinois 11,480 23.4 9,541 20.0 New Mexico 6,486 13.2 8,233 17.3 All other states 12,665 25.8 13,625 28.5 Total hospice segment net service revenues $ 49,082 100.0 % $ 47,727 100.0 % Home Health Segment For the Three Months Ended March 31, 2023 2022 Amount % of Segment Amount % of Segment New Mexico $ 9,116 73.0 % $ 7,509 81.0 % Illinois 3,369 27.0 1,766 19 Total home health segment net service revenues $ 12,485 100.0 % $ 9,275 100.0 % A substantial portion of the Company’s revenue and accounts receivable are derived from services performed for federal, state and local governmental agencies. We derive a significant amount of our net service revenues in Illinois, which represented 39.1 % and 37.4 % of our net service revenues for the three months ended March 31, 2023 and 2022, respectively. The Illinois Department on Aging, the largest payor program for the Company’s Illinois personal care operations, accounted for 21.5 % and 20.7 % of the Company’s net service revenues for the three months ended March 31, 2023 and 2022, respectively. The related receivables due from the Illinois Department on Aging represented 20.7 % and 18.0 % of the Company’s net accounts receivable at March 31, 2023 and December 31, 2022 , respectively. |