Significant Payors | 11. Significant Payors For the three and nine months ended September 30, 2021 and 2020, the Company’s revenue by payor type was as follows: Personal Care For the Three Months Ended September 30, For the Nine Months Ended September 30, 2021 2020 2021 2020 Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues State, local and other governmental programs $ 83,821 49.5 % $ 85,344 51.5 % $ 253,052 49.5 % $ 242,751 50.3 % Managed care organizations 76,890 45.3 71,700 43.2 231,211 45.3 213,087 44.1 Private pay 4,934 2.9 5,193 3.1 14,883 2.9 15,449 3.2 Commercial insurance 2,459 1.4 2,498 1.5 7,481 1.5 7,468 1.5 Other 1,505 0.9 1,181 0.7 4,117 0.8 4,094 0.9 Total personal care segment net service revenues $ 169,609 100.0 % $ 165,916 100.0 % $ 510,744 100.0 % $ 482,849 100.0 % Hospice For the Three Months Ended September 30, For the Nine Months Ended September 30, 2021 2020 2021 2020 Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Medicare $ 36,278 92.8 % $ 22,404 93.4 % $ 104,715 93.4 % $ 68,372 92.8 % Managed care organizations 1,514 3.9 1,130 4.7 4,396 3.9 3,710 5.0 Other 1,303 3.3 452 1.9 2,987 2.7 1,641 2.2 Total hospice segment net service revenues $ 39,095 100.0 % $ 23,986 100.0 % $ 112,098 100.0 % $ 73,723 100.0 % Home Health For the Three Months Ended September 30, For the Nine Months Ended September 30, 2021 2020 2021 2020 Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Medicare $ 6,372 80.1 % $ 3,188 78.0 % $ 13,699 80.5 % $ 9,667 79.2 % Managed care organizations 1,218 15.3 829 20.3 2,838 16.7 2,325 19.0 Other 368 4.6 68 1.7 478 2.8 215 1.8 Total home health segment net service revenues $ 7,958 100.0 % $ 4,085 100.0 % $ 17,015 100.0 % $ 12,207 100.0 % The Company derives a significant amount of its revenue from its operations in Illinois, New York and New Mexico. The percentages of segment revenue for each of these significant states for the three and nine months ended September 30, 2021 and 2020 were as follows: Personal Care For the Three Months Ended September 30, For the Nine Months Ended September 30, 2021 2020 2021 2020 Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Illinois $ 81,959 48.3 % $ 74,448 44.9 % $ 240,131 47.0 % $ 215,047 44.6 % New York 24,127 14.2 28,381 17.1 77,237 15.1 87,463 18.1 New Mexico 24,214 14.3 21,878 13.2 73,291 14.3 64,402 13.3 All other states 39,309 23.2 41,209 24.8 120,085 23.6 115,937 24.0 Total personal care segment net service revenues $ 169,609 100.0 % $ 165,916 100.0 % $ 510,744 100.0 % $ 482,849 100.0 % Hospice For the Three Months Ended September 30, For the Nine Months Ended September 30, 2021 2020 2021 2020 Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Ohio $ 15,868 40.6 % $ — — % $ 44,676 39.8 % $ — — % New Mexico 9,268 23.7 10,979 45.8 27,216 24.3 33,431 45.3 All other states 13,959 35.7 13,007 54.2 40,206 35.9 40,292 54.7 Total hospice segment net service revenues $ 39,095 100.0 % $ 23,986 100.0 % $ 112,098 100.0 % $ 73,723 100.0 % With the acquisition of Queen City Hospice, the Company expanded our hospice services in the state of Ohio. Home Health For the Three Months Ended September 30, For the Nine Months Ended September 30, 2021 2020 2021 2020 Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues New Mexico $ 7,958 100.0 % $ 4,085 100.0 % $ 17,015 100.0 % $ 12,207 100.0 % Total home health segment net service revenues $ 7,958 100.0 % $ 4,085 100.0 % $ 17,015 100.0 % $ 12,207 100.0 % A substantial portion of the Company’s revenue and accounts receivable are derived from services performed for federal, state and local governmental agencies. We derive a significant amount of our net service revenues in Illinois, which represented 37.8%, and 38.5% of our net service revenues for the three months ended September 30, 2021, and 2020, respectively, and accounted for 37.5% and 37.8% of our net service revenues for the nine months ended September 30, 2021 and 2020, respectively. The related receivables due from the Illinois Department on Aging represented 14.4% and 15.9% of the Company’s net accounts receivable at September 30, 2021 and December 31, 2020, respectively. |