Significant Payors | 12. Significant Payors For the three months ended March 31, 2022 and 2021, the Company’s revenue by payor type was as follows: Personal Care Segment For the Three Months Ended March 31, 2022 2021 Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues State, local and other governmental programs $ 83,908 49.5 % $ 80,849 49.0 % Managed care organizations 77,390 45.6 75,456 45.8 Private pay 4,626 2.7 4,903 3.0 Commercial insurance 2,024 1.2 2,346 1.4 Other 1,684 1.0 1,314 0.8 Total personal care segment net service revenues $ 169,632 100.0 % $ 164,868 100.0 % Hospice Segment For the Three Months Ended March 31, 2022 2021 Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Medicare $ 43,485 91.1 % $ 33,985 94.2 % Commercial insurance 2,244 4.7 533 1.5 Managed care organizations 1,715 3.6 1,487 4.1 Other 283 0.6 89 0.2 Total hospice segment net service revenues $ 47,727 100.0 % $ 36,094 100.0 % Home Health Segment For the Three Months Ended March 31, 2022 2021 Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Medicare $ 6,812 73.4 % $ 3,502 80.7 % Managed care organizations 1,904 20.5 798 18.4 Other 559 6.1 40 0.9 Total home health segment net service revenues $ 9,275 100.0 % $ 4,340 100.0 % The Company derives a significant amount of its revenue from its operations in Illinois, New Mexico and New York. The percentages of segment revenue for each of these significant states for the three months ended March 31, 2022 and 2021 were as follows: Personal Care Segment For the Three Months Ended March 31, 2022 2021 Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Illinois $ 84,693 49.9 % $ 73,385 44.5 % New Mexico 25,440 15.0 23,593 14.3 New York (1) 21,385 12.6 27,575 16.7 All other states 38,114 22.5 40,315 24.5 Total personal care segment net service revenues $ 169,632 100.0 % $ 164,868 100.0 % (1) In 2019, New York initiated a new Request For Offer (“RFO”) process to competitively procure CDPAP fiscal intermediaries. The Company was not selected in the initial RFO process. We submitted a formal protest in response to the selection process, which was filed and accepted in March 2021, but we have not yet received a response to the formal protest. The Company continues to consider other arrangements and to pursue our protest of the award. The New York fiscal year 2023 state budget, passed in April 2022, amends the current Fiscal Intermediary RFO process to authorize all fiscal intermediaries that submitted an RFO application and served at least 200 clients in New York City or 50 clients in other counties between January 1, 2020 and March 31, 2020 to contract with the New York State Department of Health and continue to operate in all counties contained in their application. Under this provision, the Company would be allowed to continue to contract with all of its current payors for CDPAP services. The Company is currently assessing the future of its participation in this program. Given the status of the program, the Company has suspended materially all of its new patient admissions under the New York CDPAP program. Hospice Segment For the Three Months Ended March 31, 2022 2021 Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues Ohio $ 16,328 34.2 % $ 14,114 39.1 % Illinois (2) 9,541 20.0 — — New Mexico 8,233 17.3 9,230 25.6 All other states 13,625 28.5 12,750 35.3 Total hospice segment net service revenues $ 47,727 100.0 % $ 36,094 100.0 % (2) With the JourneyCare acquisition, the Company expanded its hospice services in the state of Illinois. Home Health Segment For the Three Months Ended March 31, 2022 2021 Amount (in Thousands) % of Segment Net Service Revenues Amount (in Thousands) % of Segment Net Service Revenues New Mexico $ 7,509 81.0 % $ 4,340 100.0 % Illinois (3) 1,766 19.0 — — Total home health segment net service revenues $ 9,275 100.0 % $ 4,340 100.0 % (3) With the acquisition of Summit Home Health, LLC (“Summit”) on October 1, 2021, the Company expanded its home health services in the state of Illinois . A substantial portion of the Company’s revenue and accounts receivable are derived from services performed for federal, state and local governmental agencies. We derive a significant amount of our net service revenues in Illinois, which represented 42.4%, and 35.8% of our net service revenues for the three months ended March 31, 2022, and 2021, respectively. The related receivables due from the Illinois Department on Aging represented 16.1% of the Company’s net accounts receivable at both March 31, 2022 and December 31, 2021. |