Eventbrite (EB) 10-Q 7 Nov 24 2024 Q3 Quarterly report Financial data

Cover Page

Cover Page - shares	9 Months Ended
	Sep. 30, 2024	Oct. 31, 2024
Document Information [Line Items]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2024
Document Transition Report	false
Entity File Number	001-38658
Entity Registrant Name	EVENTBRITE, INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	14-1888467
Entity Address, Address Line One	95 Third Street,
Entity Address, Address Line Two	2nd Floor
Entity Address, City or Town	San Francisco
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94103
City Area Code	415
Local Phone Number	692-7779
Title of 12(b) Security	Class A common stock, $0.00001 par value
Trading Symbol	EB
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Document Fiscal Period Focus	Q3
Amendment Flag	false
Document Fiscal Year Focus	2024
Current Fiscal Year End Date	--12-31
Entity Central Index Key	0001475115
Class A Common Stock
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		81,233,850
Class B Common Stock
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		15,647,029

CONDENSED CONSOLIDATED BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Current assets
Cash and cash equivalents	$ 530,957	$ 489,200
Funds receivable	30,190	48,773
Short-term investments, at amortized cost	24,665	153,746
Accounts receivable, net	3,224	2,814
Creator signing fees, net	4,399	634
Creator advances, net	6,157	2,804
Prepaid expenses and other current assets	11,692	13,880
Total current assets	611,284	711,851
Creator signing fees, net, noncurrent	3,924	1,303
Property and equipment, net	13,549	9,384
Operating lease right-of-use assets	950	177
Goodwill	174,388	174,388
Acquired intangible assets, net	7,017	13,314
Other assets	6,261	2,913
Total assets	817,373	913,330
Current liabilities
Accounts payable, creators	355,074	303,436
Accounts payable, trade	1,127	1,821
Chargebacks and refunds reserve	9,057	8,088
Accrued compensation and benefits	5,506	17,522
Accrued taxes	5,243	8,796
Operating lease liabilities	2,010	1,523
Other accrued liabilities	13,542	16,425
Total current liabilities	391,559	357,611
Accrued taxes, noncurrent	4,546	4,526
Operating lease liabilities, noncurrent	956	1,768
Long-term debt	240,395	357,668
Other liabilities	79	0
Total liabilities	637,535	721,573
Commitments and contingencies (Note 17)
Stockholders’ equity
Preferred stock, $0.00001 par value; 100,000,000 shares authorized, no shares issued or outstanding as of September 30, 2024 and December 31, 2023	0	0
Common stock, $0.00001 par value; 1,100,000,000 shares authorized; 96,399,619 shares issued and outstanding as of September 30, 2024; 101,276,416 shares issued and outstanding as of December 31, 2023	1	1
Additional paid-in capital	1,041,894	1,007,190
Treasury stock, at cost; 7,243,283 shares of common stock as of September 30, 2024 and no shares as of December 31, 2023	(39,428)	0
Accumulated deficit	(822,629)	(815,434)
Total stockholders’ equity	179,838	191,757
Total liabilities and stockholders’ equity	$ 817,373	$ 913,330

CONDENSED CONSOLIDATED BALANC_2

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares	Sep. 30, 2024	Dec. 31, 2023
Statement of Financial Position [Abstract]
Preferred stock, par value (in dollars per share)	$ 0.00001	$ 0.00001
Preferred stock, shares authorized (in shares)	100,000,000	100,000,000
Preferred stock, shares issued (in shares)	0	0
Preferred stock, shares outstanding (in shares)	0	0
Common stock, par value (in dollars per share)	$ 0.00001	$ 0.00001
Common stock, shares authorized (in shares)	1,100,000,000	1,100,000,000
Common stock, shares issued (in shares)	96,399,619	101,276,416
Common stock, shares outstanding (in shares)	96,399,619	101,276,416
Treasury stock, common shares (in shares)	7,243,283	0

CONDENSED CONSOLIDATED STATEMEN

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Income Statement [Abstract]
Net revenue	$ 77,801	$ 81,544	$ 248,604	$ 238,370
Cost of net revenue	24,543	25,867	74,186	76,865
Gross profit	53,258	55,677	174,418	161,505
Operating expenses
Product development	22,586	23,041	75,327	73,091
Sales, marketing and support	23,694	21,063	69,084	53,802
General and administrative	15,930	23,137	52,983	66,681
Total operating expenses	62,210	67,241	197,394	193,574
Loss from operations	(8,952)	(11,564)	(22,976)	(32,069)
Interest income	6,056	7,569	20,845	19,948
Interest expense	(2,084)	(2,821)	(7,690)	(8,359)
Other income (expense), net	1,420	(2,357)	3,892	(3,230)
Loss before income taxes	(3,560)	(9,173)	(5,929)	(23,710)
Income tax provision	208	762	1,266	1,832
Net loss	$ (3,768)	$ (9,935)	$ (7,195)	$ (25,542)
Net loss per share, basic (in dollars per share)	$ (0.04)	$ (0.10)	$ (0.08)	$ (0.26)
Net loss per share, diluted (in dollars per share)	$ (0.04)	$ (0.10)	$ (0.08)	$ (0.26)
Weighted-average number of shares outstanding used to compute net loss per share, basic (in shares)	96,498	100,540	95,571	100,030
Weighted-average number of shares outstanding used to compute net loss per share, diluted (in shares)	96,498	100,540	95,571	100,030

CONDENSED CONSOLIDATED STATEM_2

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY - USD ($) $ in Thousands	Total	Common Stock Common Stock-Class A	Common Stock Common Stock-Class B	Treasury Stock	Additional Paid-In Capital	Accumulated Deficit
Beginning balance (in shares) at Dec. 31, 2022		81,529,265	17,640,167
Beginning balance at Dec. 31, 2022	$ 166,555	$ 1			$ 955,509	$ (788,955)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)		77,378
Issuance of common stock upon exercise of stock options	463				463
Issuance of restricted stock awards (in shares)		10,375
Issuance of common stock for settlement of RSUs (in shares)		551,060
Shares withheld related to net share settlement (in shares)		(193,445)
Shares withheld related to net share settlement	(1,822)				(1,822)
Stock-based compensation	12,365				12,365
Net income (loss)	(12,686)					(12,686)
Ending balance (in shares) at Mar. 31, 2023		81,974,633	17,640,167
Ending balance at Mar. 31, 2023	164,875	$ 1			966,515	(801,641)
Beginning balance (in shares) at Dec. 31, 2022		81,529,265	17,640,167
Beginning balance at Dec. 31, 2022	166,555	$ 1			955,509	(788,955)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income (loss)	(25,542)
Ending balance (in shares) at Sep. 30, 2023		84,958,338	15,662,672
Ending balance at Sep. 30, 2023	179,334	$ 1			993,830	(814,497)
Beginning balance (in shares) at Mar. 31, 2023		81,974,633	17,640,167
Beginning balance at Mar. 31, 2023	164,875	$ 1			966,515	(801,641)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)		46,035
Issuance of common stock upon exercise of stock options	285				285
Issuance of restricted stock awards (in shares)		1,964
Issuance of common stock for settlement of RSUs (in shares)		609,839
Shares withheld related to net share settlement (in shares)		(199,245)
Shares withheld related to net share settlement	(1,379)				(1,379)
Issuance of common stock for 2018 Employee Stock Purchase Plan (ESPP) Purchase (in shares)		91,827
Issuance of common stock for 2018 Employee Stock Purchase Plan (ESPP) Purchase	567				567
Stock-based compensation	14,987				14,987
Net income (loss)	(2,921)					(2,921)
Ending balance (in shares) at Jun. 30, 2023		82,525,053	17,640,167
Ending balance at Jun. 30, 2023	176,414	$ 1			980,975	(804,562)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)		25,296
Issuance of common stock upon exercise of stock options	182				182
Issuance of restricted stock awards (in shares)		13,261
Issuance of common stock for settlement of RSUs (in shares)		623,096
Shares withheld related to net share settlement (in shares)		(205,863)
Shares withheld related to net share settlement	(2,285)				(2,285)
Conversion of Class B common stock to Class A common stock (in shares)		1,977,495	(1,977,495)
Stock-based compensation	14,958				14,958
Net income (loss)	(9,935)					(9,935)
Ending balance (in shares) at Sep. 30, 2023		84,958,338	15,662,672
Ending balance at Sep. 30, 2023	$ 179,334	$ 1			993,830	(814,497)
Beginning balance (in shares) at Dec. 31, 2023	101,276,416	85,614,983	15,661,433
Beginning balance at Dec. 31, 2023	$ 191,757	$ 1		$ 0	1,007,190	(815,434)
Beginning balance, treasury stock (in shares) at Dec. 31, 2023	0			0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of restricted stock awards (in shares)		9,665
Issuance of common stock for settlement of RSUs (in shares)		887,751
Shares withheld related to net share settlement (in shares)		(305,537)
Shares withheld related to net share settlement	$ (2,612)				(2,612)
Repurchase of common stock (in shares)		2,652,174		2,652,174
Repurchase of common stock	(15,055)			$ (15,055)
Stock-based compensation	14,523				14,523
Net income (loss)	(4,490)					(4,490)
Ending balance (in shares) at Mar. 31, 2024		83,554,688	15,661,433
Ending balance at Mar. 31, 2024	$ 184,123	$ 1		$ (15,055)	1,019,101	(819,924)
Ending balance, treasury stock (in shares) at Mar. 31, 2024				2,652,174
Beginning balance (in shares) at Dec. 31, 2023	101,276,416	85,614,983	15,661,433
Beginning balance at Dec. 31, 2023	$ 191,757	$ 1		$ 0	1,007,190	(815,434)
Beginning balance, treasury stock (in shares) at Dec. 31, 2023	0			0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Repurchase of common stock (in shares)	7,243,283
Repurchase of common stock	$ (39,400)
Net income (loss)	$ (7,195)
Ending balance (in shares) at Sep. 30, 2024	96,399,619	80,751,190	15,648,429
Ending balance at Sep. 30, 2024	$ 179,838	$ 1		$ (39,428)	1,041,894	(822,629)
Ending balance, treasury stock (in shares) at Sep. 30, 2024	7,243,283			7,243,283
Beginning balance (in shares) at Mar. 31, 2024		83,554,688	15,661,433
Beginning balance at Mar. 31, 2024	$ 184,123	$ 1		$ (15,055)	1,019,101	(819,924)
Beginning balance, treasury stock (in shares) at Mar. 31, 2024				2,652,174
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of restricted stock awards (in shares)		11,754
Issuance of common stock for settlement of RSUs (in shares)		1,836,278
Shares withheld related to net share settlement (in shares)		(604,997)
Shares withheld related to net share settlement	(3,164)				(3,164)
Issuance of common stock for 2018 Employee Stock Purchase Plan (ESPP) Purchase (in shares)		107,266
Issuance of common stock for 2018 Employee Stock Purchase Plan (ESPP) Purchase	454				454
Repurchase of common stock (in shares)		4,135,795		4,135,795
Repurchase of common stock	(22,129)			$ (22,129)
Stock-based compensation	15,814				15,814
Net income (loss)	1,063					1,063
Ending balance (in shares) at Jun. 30, 2024		80,769,194	15,661,433
Ending balance at Jun. 30, 2024	176,161	$ 1		$ (37,184)	1,032,205	(818,861)
Ending balance, treasury stock (in shares) at Jun. 30, 2024				6,787,969
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of restricted stock awards (in shares)		13,867
Issuance of common stock for settlement of RSUs (in shares)		638,242
Shares withheld related to net share settlement (in shares)		(227,803)
Shares withheld related to net share settlement	(1,061)				(1,061)
Conversion of Class B common stock to Class A common stock (in shares)		13,004	(13,004)
Repurchase of common stock (in shares)		455,314		455,314
Repurchase of common stock	(2,244)			$ (2,244)
Stock-based compensation	10,750				10,750
Net income (loss)	$ (3,768)					(3,768)
Ending balance (in shares) at Sep. 30, 2024	96,399,619	80,751,190	15,648,429
Ending balance at Sep. 30, 2024	$ 179,838	$ 1		$ (39,428)	$ 1,041,894	$ (822,629)
Ending balance, treasury stock (in shares) at Sep. 30, 2024	7,243,283			7,243,283

CONDENSED CONSOLIDATED STATEM_3

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023
Cash flows from operating activities
Net loss	$ (7,195)	$ (25,542)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization	11,189	9,934
Stock-based compensation expense	39,484	41,161
Amortization of debt discount and issuance costs	1,512	1,557
Loss on debt extinguishment	315	0
Unrealized (gain) loss on foreign currency exchange	741	(103)
Accretion on short-term investments	(3,112)	(5,477)
Non-cash operating lease expenses	463	5,088
Amortization of creator signing fees	777	742
Changes related to creator advances, creator signing fees, and allowance for credit losses	(2,434)	(1,671)
Provision for chargebacks and refunds	21,015	9,549
Gain on litigation settlement	(3,927)	0
Other	796	1,464
Changes in operating assets and liabilities
Accounts receivable	(1,731)	(1,181)
Funds receivable	18,480	10,917
Creator signing fees and creator advances	(6,327)	44
Prepaid expenses and other assets	2,767	2,900
Accounts payable, creators	53,423	64,711
Accounts payable	(675)	328
Chargebacks and refunds reserve	(20,461)	(12,681)
Accrued compensation and benefits	(12,016)	4,198
Accrued taxes	(4,315)	(7,846)
Operating lease liabilities	(1,561)	(2,563)
Other accrued liabilities	(1,580)	6,271
Net cash provided by operating activities	85,628	101,800
Cash flows from investing activities
Purchases of short-term investments	(136,808)	(273,677)
Maturities of short-term investments	269,001	211,000
Purchases of property and equipment	(585)	(991)
Capitalized internal-use software development costs	(6,964)	(4,848)
Net cash provided by (used in) investing activities	124,644	(68,516)
Cash flows from financing activities
Principal repayment of debt obligations	(120,450)	0
Repurchase of common stock	(39,296)	0
Proceeds from exercise of stock options	0	930
Taxes paid related to net share settlement of equity awards	(6,837)	(5,486)
Proceeds from issuance of common stock under ESPP	454	567
Principal payments on finance lease obligations	0	(1)
Net cash used in financing activities	(166,129)	(3,990)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	(2,386)	(925)
Net increase in cash, cash equivalents and restricted cash	41,757	28,369
Cash, cash equivalents and restricted cash
Beginning of period	489,200	540,174
End of period	530,957	568,543
Supplemental cash flow data
Interest paid	5,346	5,336
Income taxes paid, net of refunds	1,229	517
Non-cash investing and financing activities
Operating lease right-of-use assets obtained in exchange for operating lease liabilities	1,112	0
Reduction of right-of-use assets due to modification or exit	$ 0	$ 3,917

Overview and Basis of Presentat

Overview and Basis of Presentation	9 Months Ended
	Sep. 30, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Overview and Basis of Presentation	Overview and Basis of Presentation Description of Business Eventbrite, Inc. (Eventbrite or the Company) operates a two-sided marketplace that connects millions of creators and consumers every month to share their passions, artistry and causes through live experiences. Creators use the Company's highly-scalable self-service ticketing and marketing tools to plan, promote and sell tickets to their events and event seekers use the Company's website and mobile application to discover and purchase tickets to experiences they love. Basis of Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (U.S. GAAP) and the applicable rules and regulations of the Securities and Exchange Commission (SEC) for interim financial information. Accordingly, they do not include all of the information and footnotes required by U.S. GAAP for complete financial statements. The accompanying unaudited condensed consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements and, in the opinion of management, reflect all adjustments of a normal and recurring nature considered necessary to state fairly the Company's consolidated financial position, results of operations and cash flows for the interim periods. The condensed consolidated balance sheet at December 31, 2023 has been derived from audited consolidated financial statements as of that date. All intercompany transactions and balances have been eliminated. The interim results for the three and nine months ended September 30, 2024 are not necessarily indicative of the results that may be expected for the year ending December 31, 2024 or for any other future annual or interim period. The information included in this Quarterly Report on Form 10-Q should be read in conjunction with "Management's Discussion and Analysis of Financial Condition and Results of Operations," "Quantitative and Qualitative Disclosures About Market Risk" and the Consolidated Financial Statements and notes thereto included in Items 7, 7A and 8, respectively, in the Company's Annual Report on Form 10-K for the year ended December 31, 2023 (2023 Form 10-K). Significant Accounting Policies There have been no changes to the Company's significant accounting policies described in the 2023 Form 10-K that have had a material impact on the Company's unaudited condensed consolidated financial statements and related notes . Use of Estimates In order to conform with U.S. GAAP, the Company is required to make certain estimates, judgments and assumptions when preparing its condensed consolidated financial statements. These estimates, judgments and assumptions affect the reported assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenue and expenses during the reported periods. These estimates include, but are not limited to, the recoverability of creator signing fees and creator advances, chargebacks and refunds reserve, certain assumptions used in the valuation of equity awards, assumptions used in determining the fair value of business combinations, the allowance for credit losses, and indirect tax reserves. The Company evaluates these estimates on an ongoing basis. Actual results could differ from those estimates and such differences could be material to the Company’s condensed consolidated financial statements. Comprehensive Loss For all periods presented, comprehensive loss equaled net loss. Therefore, the condensed consolidated statements of comprehensive l have been omitted from the unaudited condensed consolidated financial statements. Segment Information The Company’s Chief Executive Officer (CEO) is the chief operating decision maker. The Company's CEO reviews discrete financial information presented on a consolidated basis for purposes of allocating resources and evaluating the Company’s financial performance. Accordingly, the Company has determined that it operates as a single operating segment and has one reportable segment.

Restructuring

Restructuring	9 Months Ended
	Sep. 30, 2024
Restructuring and Related Activities [Abstract]
Restructuring	Restructuring 2024 Reduction in Force On August 7, 2024, the board of directors of the Company approved a reduction in force designed to reduce operating costs and which resulted in the termination of approximately 11% of the Company’s workforce, or approximately 100 employees. The Company incurred $5.4 million in connection with the reduction in force during the three months ended September 30, 2024, which consisted of costs related to severance and other employee termination benefits. The actions associated with the reduction in force and the costs incurred were substantially complete as of the third quarter of 2024. The following table is a summary of the reduction in force related costs for the three months ended September 30, 2024 (in thousands): Three Months Ended September 30, 2024 Severance and other termination benefits Computer equipment disposals Total Product development 3,424 — 3,424 Sales, marketing and support 535 — 535 General and administrative 1,395 63 1,458 Total $ 5,354 $ 63 $ 5,417 The following table is a summary of the changes in the reduction in force related liabilities, included within accrued compensation and benefits and other accrued liabilities on the condensed consolidated balance sheets (in thousands): Balance as of January 1, 2024 $ — Reduction in force related costs accrued 5,417 Cash payments (4,409) Non-cash applied (63) Balance as of September 30, 2024 $ 945 2023 Restructuring In February 2023, the board of directors of the Company approved a restructuring plan designed to reduce operating costs, drive efficiencies by consolidating development and support talent into regional hubs, and enable investment for potential long-term growth. As of September 30, 2024, the Company has substantially completed the 2023 restructuring plan. The following table is a summary of the 2023 restructuring related costs for the three and nine months ended September 30, 2023 (in thousands): Three Months Ended September 30, 2023 Nine Months Ended September 30, 2023 Severance and other termination benefits Lease abandonment and related charges Total Severance and other termination benefits Lease abandonment and related charges Total Cost of net revenue $ 237 $ — $ 237 $ 1,259 $ 426 $ 1,685 Product development 140 — $ 140 5,385 1,346 6,731 Sales, marketing and support 94 — $ 94 1,406 1,041 2,447 General and administrative 279 4 $ 283 2,778 1,491 4,269 Total $ 750 $ 4 $ 754 $ 10,828 $ 4,304 $ 15,132 The following table is a summary of the changes in the 2023 restructuring related liabilities included within accrued compensation and benefits and other accrued liabilities on the condensed consolidated balance sheets (in thousands): Balance as of January 1, 2023 $ — Restructuring related costs accrued 16,294 Cash payments (9,770) Non-cash applied (4,388) Balance as of December 31, 2023 $ 2,136 Restructuring related costs accrued 242 Cash payments $ (2,378) Balance as of September 30, 2024 $ —

Revenue Recognition

Revenue Recognition	9 Months Ended
	Sep. 30, 2024
Revenue from Contract with Customer [Abstract]
Revenue Recognition	Revenue Recognition The Company derives its revenues from a mix of marketplace activities. Revenue is primarily derived from ticketing fees and payment processing fees. The Company also derives a portion of revenues from organizer fees and advertising services. The Company's customers are event creators who use the Company's platform to sell tickets and market events to consumers. Revenue is recognized when or as control of the promised goods or services is transferred to customers, in an amount that reflects the consideration the Company expects to receive in exchange for those goods or services. Ticketing Revenue For ticketing services, the Company's service provides a platform to the event creator and consumer to transact. The Company's performance obligation is to facilitate and process that transaction and issue the ticket, and ticketing revenue is recognized by the Company when the ticket is sold. The amount that the Company earns for its ticketing services consists of a flat fee and a fixed percentage-based fee per ticket. The Company records ticketing revenue on a net basis related to its ticketing service fees. For payment processing services, the Company provides the event creator with the choice of whether to use Eventbrite Payment Processing (EPP) or to use a third-party payment processor, referred to as Facilitated Payment Processing (FPP). Under the EPP option, the Company is the merchant of record and is responsible for processing the transaction and collecting the face value of the ticket and all associated fees at the time the ticket is sold. The Company is also responsible for remitting these amounts collected, less the Company's fees, to the event creator. For EPP services, the Company determined that it is the principal in providing the service as the Company is responsible for fulfilling the promise to process the payment and has discretion in establishing the price of its service. As a result, the Company records revenue on a gross basis related to its EPP service fees. Costs incurred for processing the ticketing transactions are included in cost of net revenues in the condensed consolidated statements of operations. Under the FPP option, the Company is not responsible for processing the transaction or collecting the face value of the ticket and associated fees. In this case, the Company records revenue on a net basis related to its FPP service fees. Revenue is presented net of indirect taxes, customer refunds, payment chargebacks, estimated uncollectible amounts, creator royalties and amortization of creator signing fees. As part of its commercial agreements, the Company offers upfront payments to qualifying creators entering into new or renewed ticketing arrangements in order to incentivize them to organize certain events on the Company's platform or obtain exclusive rights to ticket their events. If an event is canceled by a creator, then any obligations to provide refunds to event attendees are the responsibility of that creator. If a creator is unwilling or unable to fulfill their refund obligations, the Company may, at its discretion, provide attendee refunds. Advertising Revenue Advertising revenue represents services that enable creators to promote featured content on the Eventbrite platform or mobile application. The Company considers that it satisfies its performance obligation as it provides the services to customers and recognizes revenue as advertising impressions are displayed to consumers. Organizer Fee Revenue In 2023, the Company expanded access to its comprehensive suite of event marketing tools to all creators and introduced new pricing plans and subscription packages to creators when publishing events on the Eventbrite marketplace. Under this pricing plan, the Company charged an organizer fee under two plan options. The Flex plan was charged per event and the Pro plan was a monthly or annual subscription to publish unlimited events. In the third quarter of 2024, the Company discontinued the Flex plan and returned to a model that enables creators to publish their events at no cost on the Eventbrite marketplace. Creators continue to have the option to subscribe to the Pro plan, available on an annual or monthly basis, which offers enhanced event marketing capabilities. The Company considers that it satisfies its performance obligation as it provides the subscribed services under the plan and recognizes revenue ratably over the subscription period. Organizer fees are nonrefundable. Creator signing fees are incentives that are offered and paid by the Company to secure exclusive ticketing and payment processing rights with certain creators. Creator signing fees are presented net of reserves on the condensed consolidated balance sheet. The benefit the Company receives by securing exclusive ticketing and payment processing rights with certain creators from creator signing fees is inseparable from the customer relationship with the creators and accordingly the amortization of these fees is recorded as a reduction of revenue in the condensed consolidated statements of operations. As of September 30, 2024, the balance of creator signing fees, net is being amortized over a weighted-average remaining contract life of 4.0 years on a straight-line basis. The write-offs and other adjustments for the nine months ended September 30, 2024 include a reserve release to reflect losses recovered from a litigation settlement in June 2024. The following table summarizes the activity in creator signing fees for the periods indicated (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Balance, beginning of period $ 5,154 $ 2,569 $ 1,937 $ 1,748 Creator signing fees paid 3,195 — 4,046 30 Amortization of creator signing fees (375) (275) (777) (742) Write-offs and other adjustments 349 16 3,117 1,274 Balance, end of period $ 8,323 $ 2,310 $ 8,323 $ 2,310 Creator signing fees are classified as follows on the condensed consolidated balance sheet as of the dates indicated (in thousands): September 30, 2024 December 31, 2023 September 30, 2023 Creator signing fees, net $ 4,399 $ 634 $ 913 Creator signing fees, net noncurrent 3,924 1,303 1,397 Total creator signing fees $ 8,323 $ 1,937 $ 2,310

Cash, Cash Equivalents and Rest

Cash, Cash Equivalents and Restricted Cash	9 Months Ended
	Sep. 30, 2024
Cash and Cash Equivalents [Abstract]
Cash, Cash Equivalents and Restricted Cash	Cash, Cash Equivalents and Restricted Cash The Company considers all highly liquid financial instruments, including bank deposits, money market funds and U.S. Treasury securities with an original maturity of three months or less at the date of purchase to be cash equivalents. Due to the short-term nature of the instruments, the carrying amounts reported in the condensed consolidated balance sheets approximate their fair value. Cash and cash equivalents balances include the face value of tickets sold on behalf of creators and their share of service charges, which are to be remitted to the creators. Such balances were $327.6 million and $259.2 million as of September 30, 2024 and December 31, 2023, respectively. These ticketing proceeds are legally unrestricted, and the Company invests a portion of ticketing proceeds in U.S. Treasury bills with original maturities less than one year. These amounts due to creators are included in accounts payable, creators on the condensed consolidated balance sheets. During 2023, the Company issued letters of credit relating to contracts entered into with other parties under lease agreements and other agreements which were collateralized with cash. This cash was classified as noncurrent restricted cash on the condensed consolidated balance sheets. The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the condensed consolidated balance sheets that sum to the total of the same amounts shown in the condensed consolidated statements of cash flows (in thousands): September 30, 2024 December 31, 2023 September 30, 2023 Cash and cash equivalents $ 530,957 $ 489,200 $ 567,646 Restricted cash — — 897 Total cash, cash equivalents and restricted cash $ 530,957 $ 489,200 $ 568,543

Short-term Investments

Short-term Investments	9 Months Ended
	Sep. 30, 2024
Investments, Debt and Equity Securities [Abstract]
Short-term Investments	Short-term Investments The Company invests certain of its excess cash in short-term debt instruments, which consist of U.S. Treasury bills with original maturities less than one year. All short-term investments are classified as held-to-maturity and are recorded and held at amortized cost. Investments are considered to be impaired when a decline in fair value is deemed to be other-than-temporary. Once a decline in fair value is determined to be other-than-temporary, the carrying value of an instrument is adjusted to its fair value on a non-recurring basis. No such fair value impairment was recognized during the nine months ended September 30, 2024 or year ended December 31, 2023. The following tables summarize the Company's financial instruments that were measured at fair value on a non-recurring basis (in thousands): September 30, 2024 Description Classification Amortized cost Gross unrecognized holding gains Gross unrecognized holdings losses Aggregate fair value Savings deposits Cash equivalents $ 26,834 $ — $ — $ 26,834 US Treasury securities Cash equivalents 49,634 12 — $ 49,646 US Treasury securities Short-term investments 24,665 10 — 24,675 $ 101,133 $ 22 $ — $ 101,155 December 31, 2023 Description Classification Amortized cost Gross unrecognized holding gains Gross unrecognized holdings losses Aggregate fair value Savings deposits Cash equivalents $ 51,487 $ — $ — $ 51,487 US Treasury securities Short-term investments 153,746 17 (12) 153,751 $ 205,233 $ 17 $ (12) $ 205,238

Funds Receivable

Funds Receivable	9 Months Ended
	Sep. 30, 2024
Receivables [Abstract]
Funds Receivable	Funds ReceivableFunds receivable represents cash-in-transit from third-party payment processors that is received by the Company within approximately five

Accounts Receivable, Net

Accounts Receivable, Net	9 Months Ended
	Sep. 30, 2024
Receivables [Abstract]
Accounts Receivable, Net	Accounts Receivable, Net Accounts receivable, net is comprised of invoiced amounts to customers who use a third-party facilitated payment processor (FPP) or our advertising services. In evaluating the Company’s ability to collect outstanding receivable balances, the Company considers various factors including the age of the balance, the creditworthiness of the customer and the customer’s current financial condition. Accounts receivable deemed uncollectible are charged against the allowance for credit losses when identified. Bad debt expense was immaterial in all of the periods presented in the condensed consolidated financial statements. The following table summarizes the Company’s accounts receivable balance (in thousands): September 30, 2024 December 31, 2023 Accounts receivable, customers $ 4,144 $ 3,524 Allowance for credit losses (920) (710) Accounts receivable, net $ 3,224 $ 2,814

Creator Signing Fees, Net

Creator Signing Fees, Net	9 Months Ended
	Sep. 30, 2024
Revenue from Contract with Customer [Abstract]
Creator Signing Fees, Net	Revenue Recognition The Company derives its revenues from a mix of marketplace activities. Revenue is primarily derived from ticketing fees and payment processing fees. The Company also derives a portion of revenues from organizer fees and advertising services. The Company's customers are event creators who use the Company's platform to sell tickets and market events to consumers. Revenue is recognized when or as control of the promised goods or services is transferred to customers, in an amount that reflects the consideration the Company expects to receive in exchange for those goods or services. Ticketing Revenue For ticketing services, the Company's service provides a platform to the event creator and consumer to transact. The Company's performance obligation is to facilitate and process that transaction and issue the ticket, and ticketing revenue is recognized by the Company when the ticket is sold. The amount that the Company earns for its ticketing services consists of a flat fee and a fixed percentage-based fee per ticket. The Company records ticketing revenue on a net basis related to its ticketing service fees. For payment processing services, the Company provides the event creator with the choice of whether to use Eventbrite Payment Processing (EPP) or to use a third-party payment processor, referred to as Facilitated Payment Processing (FPP). Under the EPP option, the Company is the merchant of record and is responsible for processing the transaction and collecting the face value of the ticket and all associated fees at the time the ticket is sold. The Company is also responsible for remitting these amounts collected, less the Company's fees, to the event creator. For EPP services, the Company determined that it is the principal in providing the service as the Company is responsible for fulfilling the promise to process the payment and has discretion in establishing the price of its service. As a result, the Company records revenue on a gross basis related to its EPP service fees. Costs incurred for processing the ticketing transactions are included in cost of net revenues in the condensed consolidated statements of operations. Under the FPP option, the Company is not responsible for processing the transaction or collecting the face value of the ticket and associated fees. In this case, the Company records revenue on a net basis related to its FPP service fees. Revenue is presented net of indirect taxes, customer refunds, payment chargebacks, estimated uncollectible amounts, creator royalties and amortization of creator signing fees. As part of its commercial agreements, the Company offers upfront payments to qualifying creators entering into new or renewed ticketing arrangements in order to incentivize them to organize certain events on the Company's platform or obtain exclusive rights to ticket their events. If an event is canceled by a creator, then any obligations to provide refunds to event attendees are the responsibility of that creator. If a creator is unwilling or unable to fulfill their refund obligations, the Company may, at its discretion, provide attendee refunds. Advertising Revenue Advertising revenue represents services that enable creators to promote featured content on the Eventbrite platform or mobile application. The Company considers that it satisfies its performance obligation as it provides the services to customers and recognizes revenue as advertising impressions are displayed to consumers. Organizer Fee Revenue In 2023, the Company expanded access to its comprehensive suite of event marketing tools to all creators and introduced new pricing plans and subscription packages to creators when publishing events on the Eventbrite marketplace. Under this pricing plan, the Company charged an organizer fee under two plan options. The Flex plan was charged per event and the Pro plan was a monthly or annual subscription to publish unlimited events. In the third quarter of 2024, the Company discontinued the Flex plan and returned to a model that enables creators to publish their events at no cost on the Eventbrite marketplace. Creators continue to have the option to subscribe to the Pro plan, available on an annual or monthly basis, which offers enhanced event marketing capabilities. The Company considers that it satisfies its performance obligation as it provides the subscribed services under the plan and recognizes revenue ratably over the subscription period. Organizer fees are nonrefundable. Creator signing fees are incentives that are offered and paid by the Company to secure exclusive ticketing and payment processing rights with certain creators. Creator signing fees are presented net of reserves on the condensed consolidated balance sheet. The benefit the Company receives by securing exclusive ticketing and payment processing rights with certain creators from creator signing fees is inseparable from the customer relationship with the creators and accordingly the amortization of these fees is recorded as a reduction of revenue in the condensed consolidated statements of operations. As of September 30, 2024, the balance of creator signing fees, net is being amortized over a weighted-average remaining contract life of 4.0 years on a straight-line basis. The write-offs and other adjustments for the nine months ended September 30, 2024 include a reserve release to reflect losses recovered from a litigation settlement in June 2024. The following table summarizes the activity in creator signing fees for the periods indicated (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Balance, beginning of period $ 5,154 $ 2,569 $ 1,937 $ 1,748 Creator signing fees paid 3,195 — 4,046 30 Amortization of creator signing fees (375) (275) (777) (742) Write-offs and other adjustments 349 16 3,117 1,274 Balance, end of period $ 8,323 $ 2,310 $ 8,323 $ 2,310 Creator signing fees are classified as follows on the condensed consolidated balance sheet as of the dates indicated (in thousands): September 30, 2024 December 31, 2023 September 30, 2023 Creator signing fees, net $ 4,399 $ 634 $ 913 Creator signing fees, net noncurrent 3,924 1,303 1,397 Total creator signing fees $ 8,323 $ 1,937 $ 2,310

Creator Advances, Net

Creator Advances, Net	9 Months Ended
	Sep. 30, 2024
Receivables [Abstract]
Creator Advances, Net	Creator Advances, Net Creator advances are incentives that are offered by the Company which provide the creator with funds in advance of the event. Creator advances are presented net of reserves on the condensed consolidated balance sheet. These are subsequently recovered by withholding amounts due to the Company from the sale of tickets for the event until the creator payment has been fully recovered. The following table summarizes the activity in creator advances for the periods indicated Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Balance, beginning of period $ 6,852 $ 695 $ 2,804 $ 721 Creator advances paid 827 722 4,502 822 Creator advances recouped (1,617) (110) (2,222) (528) Write-offs and other adjustments 95 357 1,073 649 Balance, end of period $ 6,157 $ 1,664 $ 6,157 $ 1,664

Accounts Payable, Creators

Accounts Payable, Creators	9 Months Ended
	Sep. 30, 2024
Payables and Accruals [Abstract]
Accounts Payable, Creators	Accounts Payable, Creators Accounts payable, creators consists of unremitted ticket sale proceeds, net of Eventbrite service fees and applicable taxes. Amounts are remitted to creators within five

Chargebacks and Refunds Reserve

Chargebacks and Refunds Reserve	9 Months Ended
	Sep. 30, 2024
Revenue from Contract with Customer [Abstract]
Chargebacks and Refunds Reserve	Chargebacks and Refunds Reserve The terms of the Company's standard merchant agreement obligate creators to reimburse attendees who are entitled to refunds. The Company records estimates for refunds and chargebacks of its fees as contra-revenue. When the Company provides advance payouts, it assumes risk that the event may be canceled, fraudulent or materially not as described, resulting in significant chargebacks and refund requests. See Note 10, “Accounts Payable, Creators.” If the creator is insolvent, has spent the proceeds of the ticket sales for event-related costs, has canceled the event, or has engaged in fraudulent activity, the Company may not be able to recover its losses from these events, and such unrecoverable amounts could equal the value of the transaction or transactions settled to the creator prior to the event that is disputed, plus any associated chargeback fees not assumed by the creator. The Company records reserves for estimated advance payout losses as an operating expense classified within sales, marketing and support. Reserves are recorded based on the Company's assessment of various factors, including the amounts paid and outstanding to creators in conjunction with the advance payout program, macroeconomic conditions, and actual chargeback and refund activity trends. The chargebacks and refunds reserve was $9.1 million and $8.1 million, which primarily includes reserve balances for estimated advance payout losses of $5.9 million and $6.0 million, as of September 30, 2024 and December 31, 2023, respectively. The Company will adjust reserves in the future to reflect best estimates of future outcomes. The Company cannot predict the outcome of or estimate the possible recovery or range of recovery from these matters. It is possible that the reserve amount

Property and Equipment, Net

Property and Equipment, Net	9 Months Ended
	Sep. 30, 2024
Property, Plant and Equipment [Abstract]
Property and Equipment, Net	Property and Equipment, Net Property and equipment, net consisted of the following as of the dates indicated (in thousands): September 30, 2024 December 31, 2023 Capitalized internal-use software development costs $ 71,182 $ 62,615 Furniture and fixtures 179 179 Computers and computer equipment 3,935 3,617 Leasehold improvements 924 924 Property and equipment 76,220 67,335 Less: Accumulated depreciation and amortization (62,671) (57,951) Property and equipment, net $ 13,549 $ 9,384 The Company recorded the following amounts related to depreciation of fixed assets and capitalized internal-use software development costs during the periods indicated (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Depreciation expense $ 154 $ 241 $ 549 $ 962 Amortization of capitalized internal-use software development costs 1,679 870 4,344 2,493

Leases

Leases	9 Months Ended
	Sep. 30, 2024
Leases [Abstract]
Leases	Leases Operating Leases The Company has operating leases primarily for office space. Operating lease right-of-use assets and operating lease liabilities are recognized at the lease commencement date based on the present value of the lease payments over the lease term. Right-of-use assets also include adjustments related to prepaid or deferred lease payments and lease incentives. In calculating the present value of the lease payments, the Company utilizes its incremental borrowing rate, as the rates implicit in the leases were not readily determinable. The incremental borrowing rate is estimated to approximate the interest rate on a collateralized basis with similar terms and payments, and in economic environments where the leased asset is located. The components of operating lease costs were as follows (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Operating lease costs $ 190 $ 86 $ 463 $ 5,088 Sublease income — — — (104) Total operating lease costs, net $ 190 $ 86 $ 463 $ 4,984 As part of the 2023 restructuring plan, the Company closed certain offices in April 2023 to align with the geographic distribution of its employees, resulting in the acceleration of $3.9 million in amortization of right-of-use assets for the nine months ended September 30, 2023. As of September 30, 2024, the Company's operating leases had a weighted-average remaining lease term of 1.5 years and a weighted-average discount rate of 4.6%. As of September 30, 2024, maturities of operating lease liabilities were as follows (in thousands): Operating Leases The remainder of 2024 $ 547 2025 2,142 2026 372 Total future operating lease payments 3,061 Less: Imputed interest (95) Total operating lease liabilities $ 2,966 Operating lease liabilities, current $ 2,010 Operating lease liabilities, noncurrent 956 Total operating lease liabilities $ 2,966

Goodwill and Acquired Intangibl

Goodwill and Acquired Intangible Assets, Net	9 Months Ended
	Sep. 30, 2024
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill and Acquired Intangible Assets, Net	Goodwill and Acquired Intangible Assets, Net The carrying amount of the Company's goodwill was $174.4 million as of September 30, 2024 and December 31, 2023. The Company tests goodwill for impairment at least annually, in the fourth quarter, or whenever events or changes in circumstances would more likely than not reduce the fair value of its single reporting unit below its carrying value. The Company did not record any goodwill impairment during the three or nine months ended September 30, 2024 and 2023. Acquired intangible assets consisted of the following (in thousands): September 30, 2024 December 31, 2023 Cost Accumulated Amortization Net Book Value Cost Accumulated Amortization Net Book Value Developed technology $ 22,396 $ (22,299) $ 97 $ 22,396 $ (21,679) $ 717 Customer relationships 74,884 (67,964) 6,920 74,884 (62,287) 12,597 Tradenames 1,350 (1,350) — 1,350 (1,350) — Acquired intangible assets, net $ 98,630 $ (91,613) $ 7,017 $ 98,630 $ (85,316) $ 13,314 The following table set forth the amortization expense recorded related to acquired intangible assets during the periods indicated (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Cost of net revenue $ 208 $ 208 $ 619 $ 617 Sales, marketing and support 1,906 1,906 5,677 5,862 Total amortization of acquired intangible assets $ 2,114 $ 2,114 $ 6,296 $ 6,479 As of September 30, 2024, the total expected future amortization expense of acquired intangible assets by year is as follows (in thousands): The remainder of 2024 $ 2,003 2025 5,014 Total expected future amortization expense $ 7,017

Fair Value Measurement

Fair Value Measurement	9 Months Ended
	Sep. 30, 2024
Fair Value Disclosures [Abstract]
Fair Value Measurement	Fair Value Measurement The Company measures its financial assets and liabilities at fair value at each reporting date using a fair value hierarchy that requires the Company to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s classification within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. Three levels of inputs may be used to measure fair value: Level 1 – Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active markets. Level 2 – Other inputs that are directly or indirectly observable in the marketplace. Level 3 – Unobservable inputs that are supported by little or no market activity. The Company’s cash equivalents, funds receivable, accounts receivable, accounts payable and other current liabilities approximate their fair value. All of the Company's financial assets and liabilities are Level 1, except for debt. See Note 16, “Debt,” for details regarding the fair value of the Company's 0.750% convertible senior notes due 2026 (the 2026 Notes) and 5.000% convertible senior notes due 2025 (the 2025 Notes, and together with the 2026 Notes, the Convertible Notes).

Debt

Debt	9 Months Ended
	Sep. 30, 2024
Debt Disclosure [Abstract]
Debt	Debt As of September 30, 2024 and December 31, 2023, the Convertible Notes classified as long-term debt consisted of the following (in thousands): September 30, 2024 December 31, 2023 2026 Notes 2025 Notes Total 2026 Notes 2025 Notes Total Outstanding principal balance $ 212,750 $ 30,000 $ 242,750 $ 212,750 $ 150,000 $ 362,750 Less: Debt issuance costs (2,080) (275) (2,355) (2,864) (2,218) (5,082) Carrying amount, long-term debt $ 210,670 $ 29,725 $ 240,395 $ 209,886 $ 147,782 $ 357,668 The following tables set forth the total interest expense recognized related to the Convertible Notes for the periods indicated (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Cash interest expense $ 1,628 $ 2,274 $ 6,176 $ 6,801 Amortization of debt issuance costs 456 548 1,512 1,557 Total interest expense $ 2,084 $ 2,822 $ 7,688 $ 8,358 The following table summarizes the Company's contractual obligation to settle commitments related to the Convertible Notes as of September 30, 2024 (in thousands): Payments due by Year Total 2024 2025 2026 2026 Notes $ 212,750 $ — $ — $ 212,750 Interest obligations on 2026 Notes (1) 3,192 — 1,596 1,596 2025 Notes 30,000 — 30,000 — Interest obligations on 2025 Notes (1) 2,250 750 1,500 — (1) The 2026 Notes and 2025 Notes bear interest at a fixed rate of 0.750% and 5.000% per year, respectively. 2025 and 2026 Notes The effective interest rate of the 2026 Notes is 1.3%. The Company recorded cash interest of $1.2 million and amortization of debt issuance costs of $0.8 million related to the 2026 Notes during each of the nine months ended September 30, 2024 and September 30, 2023. The effective interest rate of the 2025 Notes is 5.8%. The Company recorded cash interest of $5.0 million and $5.6 million, and amortization of debt issuance costs of $0.7 million and $0.8 million related to the 2025 Notes during the nine months ended September 30, 2024 and September 30, 2023, respectively. The fair value of the 2026 Notes and 2025 Notes, which the Company has classified as Level 2 instruments, was $184.3 million and $29.6 million respectively, as of September 30, 2024. The fair value of the Convertible Notes is determined using observable market prices on the last business day of the period. Note Repurchases On August 21, 2024, the Company announced that it had entered into separate, privately negotiated repurchase transactions (collectively, the “Repurchases”) with certain holders of the Company’s outstanding 2025 Notes, pursuant to which the Company repurchased $120 million aggregate principal amount of the 2025 Notes for an aggregate cash repurchase price of $120.5 million, which included accrued and unpaid interest on such 2025 Notes. The Repurchases resulted in a $0.3 million loss on extinguishment in the third quarter of 2024. Gains and losses on extinguishment are included within other income (expense), net on our condensed consolidated statements of operations and included as an adjustment to reconcile net loss to net cash provided by (used in) operating activities in our condensed consolidated statements of cash flows. The Company had previously entered into capped call transactions with certain financial institutions in connection with the issuance of the 2025 Notes. All of these transactions remain in effect notwithstanding the Repurchases.

Commitments and Contingencies

Commitments and Contingencies	9 Months Ended
	Sep. 30, 2024
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies The Company's principal commitments consist of obligations under the Convertible Notes (including principal and coupon interest); and operating leases for office space, as well as non-cancellable purchase commitments. See Note 16, "Debt" for contractual obligations to settle commitments relating to the Convertible Notes and Note 13, "Leases" for operating leases for office space. Other than as described in Note 13 and Note 16, there were no material changes to the Company's contractual obligations from those disclosed in the 2023 Form 10-K. Litigation and Loss Contingencies In addition to the litigation discussed below, from time to time, the Company may become a party to litigation and subject to claims incident to the ordinary course of business, including intellectual property claims, labor and employment claims, breach of contract claims, tax and other matters. Future litigation may be necessary to defend the Company or its creators. The results of any current or future litigation cannot be predicted with certainty, and regardless of the outcome, litigation can have an adverse impact on the Company because of defense and settlement costs, diversion of management resources and other factors. The Company accrues estimates for resolution of legal and other contingencies when losses are probable and reasonably estimable. The Company's assessment of losses is re-evaluated each accounting period and is based on all available information, including impact of negotiations, settlements, rulings, advice of legal counsel and other information and events pertaining to each case. Nevertheless, it is possible that additional future legal costs including settlements, judgments, legal fees and other related defense costs could have a material adverse effect on the Company’s business, consolidated financial position, results of operations or liquidity. The matter discussed below summarizes the Company’s current significant litigation. Commercial Contract Litigation On June 18, 2020, the Company filed a Complaint in the United States District Court for the Northern District of California against M.R.G. Concerts Ltd. (MRG) and Matthew Gibbons (Gibbons), asserting claims for breach of contract, breach of the implied covenant of good faith and fair dealing, declaratory judgment, unfair competition and common counts under California law, arising out of MRG and Gibbons' termination of certain contracts with the Company and their refusal to make various payments to the Company required by those contracts. On June 28, 2024, MRG and Eventbrite executed an agreement for MRG to pay Eventbrite the settlement amount of $8.3 million. The Company determined that the gain was realizable and recognized a loss recovery of $4.4 million as a credit to general and administrative expenses and a gain of $3.9 million to other income in relation to this verdict during the second quarter of 2024. Tax Matters The Company is currently under audit in certain jurisdictions with regard to indirect tax matters. The Company establishes reserves for indirect tax matters when it determines that the likelihood of a loss is probable and the loss is reasonably estimable. Accordingly, the Company has established a reserve for the potential settlement of issues related to sales and other indirect taxes in the amount of $0.5 million and $1.1 million as of September 30, 2024 and December 31, 2023, respectively. These amounts, which represent management’s best estimates of its potential liability, include potential interest and penalties of $0.1 million and $0.2 million as of September 30, 2024 and December 31, 2023, respectively. The Company does not believe that any ultimate liability resulting from any of these matters will have a material adverse effect on its business, consolidated financial position, results of operations or liquidity. However, the outcome of these matters is inherently uncertain. Therefore, if one or more of these matters were resolved against the Company for amounts in excess of management’s expectations, the Company’s financial statements, including in a particular reporting period in which any such outcome becomes probable and estimable, could be materially adversely affected. Indemnification

Stockholders' Equity

Stockholders' Equity	9 Months Ended
	Sep. 30, 2024
Equity [Abstract]
Stockholders' Equity	Stockholders' Equity Common Stock Repurchase On March 14, 2024, the Company announced that its board of directors approved a share repurchase program with authorization to purchase up to $100.0 million of the Company’s Class A common stock, which does not have an expiration date. During the nine months ended September 30, 2024, the Company repurchased 7,243,283 shares of its Class A common stock for an aggregate amount of $39.4 million, which includes amounts accrued for the 1% excise tax as a result of the Inflation Reduction Act of 2022. As of September 30, 2024, approximately $60.6 million remained available and authorized for future repurchases. Equity Incentive Plans In August 2018, the 2018 Stock Option and Incentive Plan (2018 Plan) was adopted by the board of directors and approved by the stockholders and became effective in connection with the IPO. The 2018 Plan replaced the 2010 Stock Plan (2010 Plan) as the board of directors determined not to make additional awards under the 2010 Plan. The 2010 Plan will continue to govern outstanding equity awards granted thereunder. The 2018 Plan allows for the granting of options, stock appreciation rights, restricted stock, restricted stock units (RSUs), unrestricted stock awards, performance-based restricted stock units (PSUs), dividend equivalent rights and cash-based awards. Every January 1, the number of shares of stock reserved and available for issuance under the 2018 Plan will cumulatively increase by five percent of the number of shares of Class A and Class B common stock outstanding on the immediately preceding December 31, or a lesser number of shares as approved by the board of directors. As of September 30, 2024, there were 5,270,216 and 5,955,438 options issued and outstanding under the 2010 Plan and 2018 Plan, respectively (collectively, the Plans). As of September 30, 2024, 7,770,415 shares of Class A common stock were available for grant under the 2018 Plan. Stock options granted typically vest over a four-year period from the date of grant. Options awarded under the Plans are exercisable for up to ten years. Stock Option Activity Stock option activity for the nine months ended September 30, 2024 is presented below: Outstanding options Weighted average exercise price Weighted average remaining contractual term (years) Aggregate intrinsic value (thousands) Balance as of December 31, 2023 12,318,335 $ 12.06 5.4 $ 2,845 Canceled (1,092,681) 10.55 Balance as of September 30, 2024 11,225,654 12.21 4.5 $ — Vested and exercisable as of September 30, 2024 10,359,394 12.24 4.3 $ — Vested and expected to vest as of September 30, 2024 11,187,681 $ 12.22 4.5 $ — The aggregate intrinsic value in the table above represents the difference between the fair value of Class A common stock and the exercise price of outstanding, in-the-money stock options at September 30, 2024. As of September 30, 2024, the total unrecognized stock-based compensation expense related to stock options outstanding was $5.0 million, which will be recognized over a weighted-average period of 1.6 years. There were no options granted during the nine months ended September 30, 2024. Stock Award Activity Stock award activity, which includes RSUs, PSUs and restricted stock awards (RSAs), for the nine months ended September 30, 2024 is presented below: Outstanding RSUs, RSAs and PSUs Weighted-average grant date fair value per share Weighted average remaining contractual term (years) Aggregate intrinsic value (thousands) Balance as of December 31, 2023 12,478,798 $ 9.40 1.2 $ 104,315 Awarded 8,025,636 5.24 Released (3,398,539) 10.02 Canceled (3,594,313) 8.05 Balance as of September 30, 2024 13,511,582 7.13 1.1 36,887 Vested and expected to vest as of September 30, 2024 12,636,979 $ 7.15 1.1 $ 34,499 As of September 30, 2024, the total unrecognized stock-based compensation expense related to stock awards, was $57.2 million, which will be recognized over a weighted-average period of 1.6 years. Stock-based Compensation Expense Stock-based compensation expense recognized in connection with stock options, RSUs, RSAs, PSUs and the Employee Stock Purchase Plan (ESPP) during each of the three and nine months ended September 30, 2024 and 2023 was as follows (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Cost of net revenue $ 151 $ 213 $ 430 $ 637 Product development 4,732 5,635 17,766 15,143 Sales, marketing and support 1,484 2,018 5,768 7,037 General and administrative 3,879 6,602 15,520 18,344 Total $ 10,246 $ 14,468 $ 39,484 $ 41,161

Net Loss Per Share

Net Loss Per Share	9 Months Ended
	Sep. 30, 2024
Earnings Per Share [Abstract]
Net Loss Per Share	Net Loss Per Share Basic net loss per share is calculated by dividing the net loss by the weighted-average number of shares of Class A common stock outstanding during the period. Diluted net loss per share is computed by giving effect to all potentially dilutive securities outstanding for the period. The following table sets forth the computation of basic and diluted net loss per share (in thousands, except per share data): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Net loss $ (3,768) $ (9,935) $ (7,195) $ (25,542) Weighted-average shares used in computing earnings per share, basic and diluted 96,498 100,540 95,571 100,030 Net loss per share, basic and diluted $ (0.04) $ (0.10) $ (0.08) $ (0.26) The following outstanding shares of potentially dilutive securities were excluded from the computation of diluted net loss per share because including them would have had an anti-dilutive effect (in thousands): September 30, 2024 September 30, 2023 Shares related to Convertible Notes 10,011 19,538 Stock options to purchase common stock 11,226 12,446 Restricted stock units 13,284 12,610 ESPP 182 136 Total shares of potentially dilutive securities 34,703 44,730

Income Taxes

Income Taxes	9 Months Ended
	Sep. 30, 2024
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes The Company recorded an income tax expense of $0.2 million and $1.3 million for the three and nine months ended September 30, 2024, respectively, compared to $0.8 million and $1.8 million for the three and nine months ended September 30, 2023, respectively. The increase was primarily attributable to insignificant non-routine tax expenses recorded during the prior year and changes in taxable earnings mix. The differences in the tax provision for the periods presented and the U.S. federal statutory rate is primarily due to foreign taxes in profitable jurisdictions and the recording of a full valuation allowance on the Company's net deferred tax assets.

Geographic Information

Geographic Information	9 Months Ended
	Sep. 30, 2024
Segment Reporting [Abstract]
Geographic Information	Geographic Information The following table presents the Company's total net revenue by geography based on the currency of the underlying transaction (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 United States $ 56,335 $ 59,963 $ 181,431 $ 175,836 International 21,466 21,581 67,173 62,534 Total net revenue $ 77,801 $ 81,544 $ 248,604 $ 238,370 Net revenue for the United Kingdom represented 10% of the total consolidated net revenue for three months ended September 30, 2024. For the nine months ended September 30, 2024 and 2023, no individual country included in international net revenue represented more than 10% of the total consolidated net revenue. Substantially all of the Company's long-lived assets are located in the United States.

Pay vs Performance Disclosure

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended						9 Months Ended
	Sep. 30, 2024	Jun. 30, 2024	Mar. 31, 2024	Sep. 30, 2023	Jun. 30, 2023	Mar. 31, 2023	Sep. 30, 2024	Sep. 30, 2023
Pay vs Performance Disclosure
Net loss	$ (3,768)	$ 1,063	$ (4,490)	$ (9,935)	$ (2,921)	$ (12,686)	$ (7,195)	$ (25,542)

Insider Trading Arrangements

Insider Trading Arrangements	3 Months Ended
	Sep. 30, 2024
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Overview and Basis of Present_2

Overview and Basis of Presentation (Policies)	9 Months Ended
	Sep. 30, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Basis of Presentation	The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (U.S. GAAP) and the applicable rules and regulations of the Securities and Exchange Commission (SEC) for interim financial information. Accordingly, they do not include all of the information and footnotes required by U.S. GAAP for complete financial statements. The accompanying unaudited condensed consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements and, in the opinion of management, reflect all adjustments of a normal and recurring nature considered necessary to state fairly the Company's consolidated financial position, results of operations and cash flows for the interim periods. The condensed consolidated balance sheet at December 31, 2023 has been derived from audited consolidated financial statements as of that date. All intercompany transactions and balances have been eliminated. The interim results for the three and nine months ended September 30, 2024 are not necessarily indicative of the results that may be expected for the year ending December 31, 2024 or for any other future annual or interim period. The information included in this Quarterly Report on Form 10-Q should be read in conjunction with "Management's Discussion and Analysis of Financial Condition and Results of Operations," "Quantitative and Qualitative Disclosures About Market Risk" and the Consolidated Financial Statements and notes thereto included in Items 7, 7A and 8, respectively, in the Company's Annual Report on Form 10-K for the year ended December 31, 2023 (2023 Form 10-K).
Use of Estimates	In order to conform with U.S. GAAP, the Company is required to make certain estimates, judgments and assumptions when preparing its condensed consolidated financial statements. These estimates, judgments and assumptions affect the reported assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenue and expenses during the reported periods. These estimates include, but are not limited to, the recoverability of creator signing fees and creator advances, chargebacks and refunds reserve, certain assumptions used in the valuation of equity awards, assumptions used in determining the fair value of business combinations, the allowance for credit losses, and indirect tax reserves. The Company evaluates these estimates on an ongoing basis. Actual results could differ from those estimates and such differences could be material to the Company’s condensed consolidated financial statements.
Comprehensive Loss	For all periods presented, comprehensive loss equaled net loss. Therefore, the condensed consolidated statements of comprehensive l have been omitted from the unaudited condensed consolidated financial statements.
Segment Information	The Company’s Chief Executive Officer (CEO) is the chief operating decision maker. The Company's CEO reviews discrete financial information presented on a consolidated basis for purposes of allocating resources and evaluating the Company’s financial performance. Accordingly, the Company has determined that it operates as a single operating segment and has one reportable segment
Revenue Recognition	The Company derives its revenues from a mix of marketplace activities. Revenue is primarily derived from ticketing fees and payment processing fees. The Company also derives a portion of revenues from organizer fees and advertising services. The Company's customers are event creators who use the Company's platform to sell tickets and market events to consumers. Revenue is recognized when or as control of the promised goods or services is transferred to customers, in an amount that reflects the consideration the Company expects to receive in exchange for those goods or services. Ticketing Revenue For ticketing services, the Company's service provides a platform to the event creator and consumer to transact. The Company's performance obligation is to facilitate and process that transaction and issue the ticket, and ticketing revenue is recognized by the Company when the ticket is sold. The amount that the Company earns for its ticketing services consists of a flat fee and a fixed percentage-based fee per ticket. The Company records ticketing revenue on a net basis related to its ticketing service fees. For payment processing services, the Company provides the event creator with the choice of whether to use Eventbrite Payment Processing (EPP) or to use a third-party payment processor, referred to as Facilitated Payment Processing (FPP). Under the EPP option, the Company is the merchant of record and is responsible for processing the transaction and collecting the face value of the ticket and all associated fees at the time the ticket is sold. The Company is also responsible for remitting these amounts collected, less the Company's fees, to the event creator. For EPP services, the Company determined that it is the principal in providing the service as the Company is responsible for fulfilling the promise to process the payment and has discretion in establishing the price of its service. As a result, the Company records revenue on a gross basis related to its EPP service fees. Costs incurred for processing the ticketing transactions are included in cost of net revenues in the condensed consolidated statements of operations. Under the FPP option, the Company is not responsible for processing the transaction or collecting the face value of the ticket and associated fees. In this case, the Company records revenue on a net basis related to its FPP service fees. Revenue is presented net of indirect taxes, customer refunds, payment chargebacks, estimated uncollectible amounts, creator royalties and amortization of creator signing fees. As part of its commercial agreements, the Company offers upfront payments to qualifying creators entering into new or renewed ticketing arrangements in order to incentivize them to organize certain events on the Company's platform or obtain exclusive rights to ticket their events. If an event is canceled by a creator, then any obligations to provide refunds to event attendees are the responsibility of that creator. If a creator is unwilling or unable to fulfill their refund obligations, the Company may, at its discretion, provide attendee refunds. Advertising Revenue Advertising revenue represents services that enable creators to promote featured content on the Eventbrite platform or mobile application. The Company considers that it satisfies its performance obligation as it provides the services to customers and recognizes revenue as advertising impressions are displayed to consumers. Organizer Fee Revenue In 2023, the Company expanded access to its comprehensive suite of event marketing tools to all creators and introduced new pricing plans and subscription packages to creators when publishing events on the Eventbrite marketplace. Under this pricing plan, the Company charged an organizer fee under two plan options. The Flex plan was charged per event and the Pro plan was a monthly or annual subscription to publish unlimited events.
Fair Value Measurement	The Company measures its financial assets and liabilities at fair value at each reporting date using a fair value hierarchy that requires the Company to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s classification within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. Three levels of inputs may be used to measure fair value: Level 1 – Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active markets. Level 2 – Other inputs that are directly or indirectly observable in the marketplace. Level 3 – Unobservable inputs that are supported by little or no market activity.

Restructuring (Tables)

Restructuring (Tables)	9 Months Ended
	Sep. 30, 2024
Restructuring and Related Activities [Abstract]
Schedule of Restructuring and Other Charges	The following table is a summary of the reduction in force related costs for the three months ended September 30, 2024 (in thousands): Three Months Ended September 30, 2024 Severance and other termination benefits Computer equipment disposals Total Product development 3,424 — 3,424 Sales, marketing and support 535 — 535 General and administrative 1,395 63 1,458 Total $ 5,354 $ 63 $ 5,417 The following table is a summary of the changes in the reduction in force related liabilities, included within accrued compensation and benefits and other accrued liabilities on the condensed consolidated balance sheets (in thousands): Balance as of January 1, 2024 $ — Reduction in force related costs accrued 5,417 Cash payments (4,409) Non-cash applied (63) Balance as of September 30, 2024 $ 945 The following table is a summary of the 2023 restructuring related costs for the three and nine months ended September 30, 2023 (in thousands): Three Months Ended September 30, 2023 Nine Months Ended September 30, 2023 Severance and other termination benefits Lease abandonment and related charges Total Severance and other termination benefits Lease abandonment and related charges Total Cost of net revenue $ 237 $ — $ 237 $ 1,259 $ 426 $ 1,685 Product development 140 — $ 140 5,385 1,346 6,731 Sales, marketing and support 94 — $ 94 1,406 1,041 2,447 General and administrative 279 4 $ 283 2,778 1,491 4,269 Total $ 750 $ 4 $ 754 $ 10,828 $ 4,304 $ 15,132 The following table is a summary of the changes in the 2023 restructuring related liabilities included within accrued compensation and benefits and other accrued liabilities on the condensed consolidated balance sheets (in thousands): Balance as of January 1, 2023 $ — Restructuring related costs accrued 16,294 Cash payments (9,770) Non-cash applied (4,388) Balance as of December 31, 2023 $ 2,136 Restructuring related costs accrued 242 Cash payments $ (2,378) Balance as of September 30, 2024 $ —

Cash, Cash Equivalents and Re_2

Cash, Cash Equivalents and Restricted Cash (Tables)	9 Months Ended
	Sep. 30, 2024
Cash and Cash Equivalents [Abstract]
Schedule of Reconciliation of Cash and Cash Equivalents	The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the condensed consolidated balance sheets that sum to the total of the same amounts shown in the condensed consolidated statements of cash flows (in thousands): September 30, 2024 December 31, 2023 September 30, 2023 Cash and cash equivalents $ 530,957 $ 489,200 $ 567,646 Restricted cash — — 897 Total cash, cash equivalents and restricted cash $ 530,957 $ 489,200 $ 568,543
Schedule of Reconciliation of Cash and Restricted Cash	The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the condensed consolidated balance sheets that sum to the total of the same amounts shown in the condensed consolidated statements of cash flows (in thousands): September 30, 2024 December 31, 2023 September 30, 2023 Cash and cash equivalents $ 530,957 $ 489,200 $ 567,646 Restricted cash — — 897 Total cash, cash equivalents and restricted cash $ 530,957 $ 489,200 $ 568,543

Short-term Investments (Tables)

Short-term Investments (Tables)	9 Months Ended
	Sep. 30, 2024
Investments, Debt and Equity Securities [Abstract]
Schedule of Company's Financial Instruments Measured at Fair Value on a Non-recurring Basis	The following tables summarize the Company's financial instruments that were measured at fair value on a non-recurring basis (in thousands): September 30, 2024 Description Classification Amortized cost Gross unrecognized holding gains Gross unrecognized holdings losses Aggregate fair value Savings deposits Cash equivalents $ 26,834 $ — $ — $ 26,834 US Treasury securities Cash equivalents 49,634 12 — $ 49,646 US Treasury securities Short-term investments 24,665 10 — 24,675 $ 101,133 $ 22 $ — $ 101,155 December 31, 2023 Description Classification Amortized cost Gross unrecognized holding gains Gross unrecognized holdings losses Aggregate fair value Savings deposits Cash equivalents $ 51,487 $ — $ — $ 51,487 US Treasury securities Short-term investments 153,746 17 (12) 153,751 $ 205,233 $ 17 $ (12) $ 205,238

Accounts Receivable, Net (Table

Accounts Receivable, Net (Tables)	9 Months Ended
	Sep. 30, 2024
Receivables [Abstract]
Schedule of Accounts Receivable	The following table summarizes the Company’s accounts receivable balance (in thousands): September 30, 2024 December 31, 2023 Accounts receivable, customers $ 4,144 $ 3,524 Allowance for credit losses (920) (710) Accounts receivable, net $ 3,224 $ 2,814 The following table summarizes the activity in creator advances for the periods indicated Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Balance, beginning of period $ 6,852 $ 695 $ 2,804 $ 721 Creator advances paid 827 722 4,502 822 Creator advances recouped (1,617) (110) (2,222) (528) Write-offs and other adjustments 95 357 1,073 649 Balance, end of period $ 6,157 $ 1,664 $ 6,157 $ 1,664

Creator Signing Fees, Net (Tabl

Creator Signing Fees, Net (Tables)	9 Months Ended
	Sep. 30, 2024
Revenue from Contract with Customer [Abstract]
Schedule of the Activity in Creator Signing Fees and the Classification of Creator Signing Fees on the Condensed Consolidated Balance Sheet	The following table summarizes the activity in creator signing fees for the periods indicated (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Balance, beginning of period $ 5,154 $ 2,569 $ 1,937 $ 1,748 Creator signing fees paid 3,195 — 4,046 30 Amortization of creator signing fees (375) (275) (777) (742) Write-offs and other adjustments 349 16 3,117 1,274 Balance, end of period $ 8,323 $ 2,310 $ 8,323 $ 2,310 Creator signing fees are classified as follows on the condensed consolidated balance sheet as of the dates indicated (in thousands): September 30, 2024 December 31, 2023 September 30, 2023 Creator signing fees, net $ 4,399 $ 634 $ 913 Creator signing fees, net noncurrent 3,924 1,303 1,397 Total creator signing fees $ 8,323 $ 1,937 $ 2,310

Creator Advances, Net (Tables)

Creator Advances, Net (Tables)	9 Months Ended
	Sep. 30, 2024
Receivables [Abstract]
Schedule of Activity in Creator Advances	The following table summarizes the Company’s accounts receivable balance (in thousands): September 30, 2024 December 31, 2023 Accounts receivable, customers $ 4,144 $ 3,524 Allowance for credit losses (920) (710) Accounts receivable, net $ 3,224 $ 2,814 The following table summarizes the activity in creator advances for the periods indicated Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Balance, beginning of period $ 6,852 $ 695 $ 2,804 $ 721 Creator advances paid 827 722 4,502 822 Creator advances recouped (1,617) (110) (2,222) (528) Write-offs and other adjustments 95 357 1,073 649 Balance, end of period $ 6,157 $ 1,664 $ 6,157 $ 1,664

Property and Equipment, Net (Ta

Property and Equipment, Net (Tables)	9 Months Ended
	Sep. 30, 2024
Property, Plant and Equipment [Abstract]
Schedule of Composition of Property and Equipment, Net	Property and equipment, net consisted of the following as of the dates indicated (in thousands): September 30, 2024 December 31, 2023 Capitalized internal-use software development costs $ 71,182 $ 62,615 Furniture and fixtures 179 179 Computers and computer equipment 3,935 3,617 Leasehold improvements 924 924 Property and equipment 76,220 67,335 Less: Accumulated depreciation and amortization (62,671) (57,951) Property and equipment, net $ 13,549 $ 9,384
Schedule of Capitalized Internal-Use Software Development Costs	The Company recorded the following amounts related to depreciation of fixed assets and capitalized internal-use software development costs during the periods indicated (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Depreciation expense $ 154 $ 241 $ 549 $ 962 Amortization of capitalized internal-use software development costs 1,679 870 4,344 2,493

Leases (Tables)

Leases (Tables)	9 Months Ended
	Sep. 30, 2024
Leases [Abstract]
Schedule of Components of Operating Lease Cost	The components of operating lease costs were as follows (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Operating lease costs $ 190 $ 86 $ 463 $ 5,088 Sublease income — — — (104) Total operating lease costs, net $ 190 $ 86 $ 463 $ 4,984
Schedule of Maturities of Operating Lease Liabilities	As of September 30, 2024, maturities of operating lease liabilities were as follows (in thousands): Operating Leases The remainder of 2024 $ 547 2025 2,142 2026 372 Total future operating lease payments 3,061 Less: Imputed interest (95) Total operating lease liabilities $ 2,966 Operating lease liabilities, current $ 2,010 Operating lease liabilities, noncurrent 956 Total operating lease liabilities $ 2,966

Goodwill and Acquired Intangi_2

Goodwill and Acquired Intangible Assets, Net (Tables)	9 Months Ended
	Sep. 30, 2024
Goodwill and Intangible Assets Disclosure [Abstract]
Schedule of Acquired Intangible Assets	Acquired intangible assets consisted of the following (in thousands): September 30, 2024 December 31, 2023 Cost Accumulated Amortization Net Book Value Cost Accumulated Amortization Net Book Value Developed technology $ 22,396 $ (22,299) $ 97 $ 22,396 $ (21,679) $ 717 Customer relationships 74,884 (67,964) 6,920 74,884 (62,287) 12,597 Tradenames 1,350 (1,350) — 1,350 (1,350) — Acquired intangible assets, net $ 98,630 $ (91,613) $ 7,017 $ 98,630 $ (85,316) $ 13,314
Schedule of Amortization Expense Related to Acquired Intangible Assets	The following table set forth the amortization expense recorded related to acquired intangible assets during the periods indicated (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Cost of net revenue $ 208 $ 208 $ 619 $ 617 Sales, marketing and support 1,906 1,906 5,677 5,862 Total amortization of acquired intangible assets $ 2,114 $ 2,114 $ 6,296 $ 6,479
Schedule of Total Expected Future Amortization Expense for Acquired Intangible Assets	As of September 30, 2024, the total expected future amortization expense of acquired intangible assets by year is as follows (in thousands): The remainder of 2024 $ 2,003 2025 5,014 Total expected future amortization expense $ 7,017

Debt (Tables)

Debt (Tables)	9 Months Ended
	Sep. 30, 2024
Debt Disclosure [Abstract]
Schedule of Long-Term Debt	As of September 30, 2024 and December 31, 2023, the Convertible Notes classified as long-term debt consisted of the following (in thousands): September 30, 2024 December 31, 2023 2026 Notes 2025 Notes Total 2026 Notes 2025 Notes Total Outstanding principal balance $ 212,750 $ 30,000 $ 242,750 $ 212,750 $ 150,000 $ 362,750 Less: Debt issuance costs (2,080) (275) (2,355) (2,864) (2,218) (5,082) Carrying amount, long-term debt $ 210,670 $ 29,725 $ 240,395 $ 209,886 $ 147,782 $ 357,668
Schedule of Total Interest Expense	The following tables set forth the total interest expense recognized related to the Convertible Notes for the periods indicated (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Cash interest expense $ 1,628 $ 2,274 $ 6,176 $ 6,801 Amortization of debt issuance costs 456 548 1,512 1,557 Total interest expense $ 2,084 $ 2,822 $ 7,688 $ 8,358
Schedule of Contractual Cash Obligations and Rights	The following table summarizes the Company's contractual obligation to settle commitments related to the Convertible Notes as of September 30, 2024 (in thousands): Payments due by Year Total 2024 2025 2026 2026 Notes $ 212,750 $ — $ — $ 212,750 Interest obligations on 2026 Notes (1) 3,192 — 1,596 1,596 2025 Notes 30,000 — 30,000 — Interest obligations on 2025 Notes (1) 2,250 750 1,500 — (1)

Stockholders' Equity (Tables)

Stockholders' Equity (Tables)	9 Months Ended
	Sep. 30, 2024
Equity [Abstract]
Schedule of Stock Option Activity	Stock option activity for the nine months ended September 30, 2024 is presented below: Outstanding options Weighted average exercise price Weighted average remaining contractual term (years) Aggregate intrinsic value (thousands) Balance as of December 31, 2023 12,318,335 $ 12.06 5.4 $ 2,845 Canceled (1,092,681) 10.55 Balance as of September 30, 2024 11,225,654 12.21 4.5 $ — Vested and exercisable as of September 30, 2024 10,359,394 12.24 4.3 $ — Vested and expected to vest as of September 30, 2024 11,187,681 $ 12.22 4.5 $ —
Schedule of Stock Award Activity	Stock award activity, which includes RSUs, PSUs and restricted stock awards (RSAs), for the nine months ended September 30, 2024 is presented below: Outstanding RSUs, RSAs and PSUs Weighted-average grant date fair value per share Weighted average remaining contractual term (years) Aggregate intrinsic value (thousands) Balance as of December 31, 2023 12,478,798 $ 9.40 1.2 $ 104,315 Awarded 8,025,636 5.24 Released (3,398,539) 10.02 Canceled (3,594,313) 8.05 Balance as of September 30, 2024 13,511,582 7.13 1.1 36,887 Vested and expected to vest as of September 30, 2024 12,636,979 $ 7.15 1.1 $ 34,499
Schedule of Stock-Based Compensation Expense	Stock-based compensation expense recognized in connection with stock options, RSUs, RSAs, PSUs and the Employee Stock Purchase Plan (ESPP) during each of the three and nine months ended September 30, 2024 and 2023 was as follows (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Cost of net revenue $ 151 $ 213 $ 430 $ 637 Product development 4,732 5,635 17,766 15,143 Sales, marketing and support 1,484 2,018 5,768 7,037 General and administrative 3,879 6,602 15,520 18,344 Total $ 10,246 $ 14,468 $ 39,484 $ 41,161

Net Loss Per Share (Tables)

Net Loss Per Share (Tables)	9 Months Ended
	Sep. 30, 2024
Earnings Per Share [Abstract]
Schedule of Computation of Basic and Diluted Net Loss Per Share	The following table sets forth the computation of basic and diluted net loss per share (in thousands, except per share data): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 Net loss $ (3,768) $ (9,935) $ (7,195) $ (25,542) Weighted-average shares used in computing earnings per share, basic and diluted 96,498 100,540 95,571 100,030 Net loss per share, basic and diluted $ (0.04) $ (0.10) $ (0.08) $ (0.26)
Schedule of Potentially Dilutive Securities Excluded from the Computation of Diluted Net Loss Per Share	The following outstanding shares of potentially dilutive securities were excluded from the computation of diluted net loss per share because including them would have had an anti-dilutive effect (in thousands): September 30, 2024 September 30, 2023 Shares related to Convertible Notes 10,011 19,538 Stock options to purchase common stock 11,226 12,446 Restricted stock units 13,284 12,610 ESPP 182 136 Total shares of potentially dilutive securities 34,703 44,730

Geographic Information (Tables)

Geographic Information (Tables)	9 Months Ended
	Sep. 30, 2024
Segment Reporting [Abstract]
Schedule of Net Revenue By Geography	The following table presents the Company's total net revenue by geography based on the currency of the underlying transaction (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2024 2023 2024 2023 United States $ 56,335 $ 59,963 $ 181,431 $ 175,836 International 21,466 21,581 67,173 62,534 Total net revenue $ 77,801 $ 81,544 $ 248,604 $ 238,370

Overview and Basis of Present_3

Overview and Basis of Presentation (Details)	9 Months Ended
	Sep. 30, 2024 segment
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Number of operating segments	1
Number of reportable segments	1

Restructuring - Narrative (Deta

Restructuring - Narrative (Details) - 2024 Reduction in Force $ in Thousands		3 Months Ended	9 Months Ended
	Aug. 07, 2024 position	Sep. 30, 2024 USD ($)	Sep. 30, 2024 USD ($)
Restructuring Cost and Reserve [Line Items]
Number of positions expected to be eliminated, period (as a percent)	11%
Number of positions expected to be eliminated | position	100
Restructuring charges | $		$ 5,417	$ 5,417

Restructuring - Schedule of Res

Restructuring - Schedule of Restructuring Costs (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023
2024 Reduction in Force
Restructuring Cost and Reserve [Line Items]
Restructuring charges	$ 5,417		$ 5,417
2023 Restructuring
Restructuring Cost and Reserve [Line Items]
Restructuring charges		$ 754	$ 242	$ 15,132	$ 16,294
Cost of net revenue | 2023 Restructuring
Restructuring Cost and Reserve [Line Items]
Restructuring charges		237		1,685
Product development | 2024 Reduction in Force
Restructuring Cost and Reserve [Line Items]
Restructuring charges	3,424
Product development | 2023 Restructuring
Restructuring Cost and Reserve [Line Items]
Restructuring charges		140		6,731
Sales, marketing and support | 2024 Reduction in Force
Restructuring Cost and Reserve [Line Items]
Restructuring charges	535
Sales, marketing and support | 2023 Restructuring
Restructuring Cost and Reserve [Line Items]
Restructuring charges		94		2,447
General and administrative | 2024 Reduction in Force
Restructuring Cost and Reserve [Line Items]
Restructuring charges	1,458
General and administrative | 2023 Restructuring
Restructuring Cost and Reserve [Line Items]
Restructuring charges		283		4,269
Severance and other termination benefits | 2024 Reduction in Force
Restructuring Cost and Reserve [Line Items]
Restructuring charges	5,354
Severance and other termination benefits | 2023 Restructuring
Restructuring Cost and Reserve [Line Items]
Restructuring charges		750		10,828
Severance and other termination benefits | Cost of net revenue | 2023 Restructuring
Restructuring Cost and Reserve [Line Items]
Restructuring charges		237		1,259
Severance and other termination benefits | Product development | 2024 Reduction in Force
Restructuring Cost and Reserve [Line Items]
Restructuring charges	3,424
Severance and other termination benefits | Product development | 2023 Restructuring
Restructuring Cost and Reserve [Line Items]
Restructuring charges		140		5,385
Severance and other termination benefits | Sales, marketing and support | 2024 Reduction in Force
Restructuring Cost and Reserve [Line Items]
Restructuring charges	535
Severance and other termination benefits | Sales, marketing and support | 2023 Restructuring
Restructuring Cost and Reserve [Line Items]
Restructuring charges		94		1,406
Severance and other termination benefits | General and administrative | 2024 Reduction in Force
Restructuring Cost and Reserve [Line Items]
Restructuring charges	1,395
Severance and other termination benefits | General and administrative | 2023 Restructuring
Restructuring Cost and Reserve [Line Items]
Restructuring charges		279		2,778
Computer equipment disposals | 2024 Reduction in Force
Restructuring Cost and Reserve [Line Items]
Restructuring charges	63
Computer equipment disposals | Product development | 2024 Reduction in Force
Restructuring Cost and Reserve [Line Items]
Restructuring charges	0
Computer equipment disposals | Sales, marketing and support | 2024 Reduction in Force
Restructuring Cost and Reserve [Line Items]
Restructuring charges	0
Computer equipment disposals | General and administrative | 2024 Reduction in Force
Restructuring Cost and Reserve [Line Items]
Restructuring charges	$ 63
Lease abandonment and related charges | 2023 Restructuring
Restructuring Cost and Reserve [Line Items]
Restructuring charges		4		4,304
Lease abandonment and related charges | Cost of net revenue | 2023 Restructuring
Restructuring Cost and Reserve [Line Items]
Restructuring charges		0		426
Lease abandonment and related charges | Product development | 2023 Restructuring
Restructuring Cost and Reserve [Line Items]
Restructuring charges		0		1,346
Lease abandonment and related charges | Sales, marketing and support | 2023 Restructuring
Restructuring Cost and Reserve [Line Items]
Restructuring charges		0		1,041
Lease abandonment and related charges | General and administrative | 2023 Restructuring
Restructuring Cost and Reserve [Line Items]
Restructuring charges		$ 4		$ 1,491

Restructuring - Schedule of R_2

Restructuring - Schedule of Reserve Activity (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023
2024 Reduction in Force
Restructuring Reserve [Roll Forward]
Beginning balance			$ 0
Reduction in force/Restructuring related costs accrued Charges	$ 5,417		5,417
Cash payments			(4,409)
Non-cash applied			(63)
Ending balance	945		945		$ 0
2023 Restructuring
Restructuring Reserve [Roll Forward]
Beginning balance			2,136	$ 0	0
Reduction in force/Restructuring related costs accrued Charges		$ 754	242	$ 15,132	16,294
Cash payments			(2,378)		(9,770)
Non-cash applied					(4,388)
Ending balance	$ 0		$ 0		$ 2,136

Revenue Recognition (Details)

Revenue Recognition (Details)	Dec. 31, 2023 planOption
Revenue from Contract with Customer [Abstract]
Organizer fee, number of plan options	2

Cash, Cash Equivalents and Re_3

Cash, Cash Equivalents and Restricted Cash - Narrative (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023	Sep. 30, 2023
Cash and Cash Equivalents [Line Items]
Cash and cash equivalents	$ 530,957	$ 489,200	$ 567,646
Creator Cash
Cash and Cash Equivalents [Line Items]
Cash and cash equivalents	$ 327,600	$ 259,200

Cash, Cash Equivalents and Re_4

Cash, Cash Equivalents and Restricted Cash - Schedule of Reconciliation of Cash and Cash Equivalents and Restricted Cash (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023	Sep. 30, 2023	Dec. 31, 2022
Cash and Cash Equivalents [Abstract]
Cash and cash equivalents	$ 530,957	$ 489,200	$ 567,646
Restricted cash	0	0	897
Total cash, cash equivalents and restricted cash	$ 530,957	$ 489,200	$ 568,543	$ 540,174

Short-term Investments - Narrat

Short-term Investments - Narrative (Details) - USD ($)	9 Months Ended	12 Months Ended
	Sep. 30, 2024	Dec. 31, 2023
Investments, Debt and Equity Securities [Abstract]
Short-term investment impairment	$ 0	$ 0

Short-term Investments - Schedu

Short-term Investments - Schedule of Company's Financial Instruments Measured at Fair Value on a Non-recurring Basis (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Schedule of Held-to-Maturity Securities [Line Items]
Amortized cost	$ 101,133	$ 205,233
Gross unrecognized holding gains	22	17
Gross unrecognized holdings losses	0	(12)
Aggregate fair value	101,155	205,238
Cash equivalents | Savings deposits
Schedule of Held-to-Maturity Securities [Line Items]
Amortized cost	26,834	51,487
Gross unrecognized holding gains	0	0
Gross unrecognized holdings losses	0	0
Aggregate fair value	26,834	51,487
Cash equivalents | US Treasury securities
Schedule of Held-to-Maturity Securities [Line Items]
Amortized cost	49,634
Gross unrecognized holding gains	12
Gross unrecognized holdings losses	0
Aggregate fair value	49,646
Short-term investments | US Treasury securities
Schedule of Held-to-Maturity Securities [Line Items]
Amortized cost	24,665	153,746
Gross unrecognized holding gains	10	17
Gross unrecognized holdings losses	0	(12)
Aggregate fair value	$ 24,675	$ 153,751

Funds Receivable (Details)

Funds Receivable (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2024	Dec. 31, 2023
Accounts, Notes, Loans and Financing Receivable [Line Items]
Funds receivable, underlying ticketing transaction (in days)	5 days
Funds receivable	$ 30,190	$ 48,773
Tickets Sold on Behalf of Creators
Accounts, Notes, Loans and Financing Receivable [Line Items]
Funds receivable	$ 27,500	$ 44,200

Accounts Receivable, Net (Detai

Accounts Receivable, Net (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Receivables [Abstract]
Accounts receivable, customers	$ 4,144	$ 3,524
Allowance for credit losses	(920)	(710)
Accounts receivable, net	$ 3,224	$ 2,814

Creator Signing Fees, Net - Nar

Creator Signing Fees, Net - Narrative (Details)	Sep. 30, 2024
Revenue from Contract with Customer [Abstract]
Creator signing fees, amortization period (in years)	4 years

Creator Signing Fees, Net - Sch

Creator Signing Fees, Net - Schedule of the Activity in Creator Signing Fees (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Activity in creator signing fees:
Balance, beginning of period	$ 5,154	$ 2,569	$ 1,937	$ 1,748
Creator signing fees paid	3,195	0	4,046	30
Amortization of creator signing fees	(375)	(275)	(777)	(742)
Write-offs and other adjustments	349	16	3,117	1,274
Balance, end of period	$ 8,323	$ 2,310	$ 8,323	$ 2,310

Creator Signing Fees, Net - Cla

Creator Signing Fees, Net - Classification of Creator Signing Fees on the Condensed Consolidated Balance Sheet (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Jun. 30, 2024	Dec. 31, 2023	Sep. 30, 2023	Jun. 30, 2023	Dec. 31, 2022
Revenue from Contract with Customer [Abstract]
Creator signing fees, net	$ 4,399		$ 634	$ 913
Creator signing fees, net noncurrent	3,924		1,303	1,397
Total creator signing fees	$ 8,323	$ 5,154	$ 1,937	$ 2,310	$ 2,569	$ 1,748

Creator Advances, Net (Details)

Creator Advances, Net (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Activity In Notes, Loans And Financing Receivable [Roll Forward]
Balance, beginning of period	$ 6,852	$ 695	$ 2,804	$ 721
Creator advances paid	827	722	4,502	822
Creator advances recouped	(1,617)	(110)	(2,222)	(528)
Write-offs and other adjustments	95	357	1,073	649
Balance, end of period	$ 6,157	$ 1,664	$ 6,157	$ 1,664

Accounts Payable, Creators (Det

Accounts Payable, Creators (Details) - USD ($) $ in Millions	9 Months Ended
	Sep. 30, 2024	Dec. 31, 2023
Payables and Accruals [Abstract]
Accounts payable, unremitted ticket sale proceeds, net of fees and taxes (in days)	5 days
Advance payouts outstanding	$ 131.5	$ 115.3

Chargebacks and Refunds Reser_2

Chargebacks and Refunds Reserve (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Revenue from Contract with Customer [Abstract]
Chargebacks and refunds reserve	$ 9,057	$ 8,088
Loss contingency, estimate of possible loss	$ 5,900	$ 6,000

Property and Equipment, Net - S

Property and Equipment, Net - Schedule of Composition of Property and Equipment, Net (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Property, Plant and Equipment [Line Items]
Property and equipment	$ 76,220	$ 67,335
Less: Accumulated depreciation and amortization	(62,671)	(57,951)
Property and equipment, net	13,549	9,384
Capitalized internal-use software development costs
Property, Plant and Equipment [Line Items]
Property and equipment	71,182	62,615
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Property and equipment	179	179
Computers and computer equipment
Property, Plant and Equipment [Line Items]
Property and equipment	3,935	3,617
Leasehold improvements
Property, Plant and Equipment [Line Items]
Property and equipment	$ 924	$ 924

Property and Equipment, Net -_2

Property and Equipment, Net - Schedule of Capitalized Internal-Use Software Development Costs (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Property, Plant and Equipment [Abstract]
Depreciation expense	$ 154	$ 241	$ 549	$ 962
Amortization of capitalized internal-use software development costs	$ 1,679	$ 870	$ 4,344	$ 2,493

Leases - Schedule of Components

Leases - Schedule of Components of Operating Lease Cost (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Leases [Abstract]
Operating lease costs	$ 190	$ 86	$ 463	$ 5,088
Sublease income	0	0	0	(104)
Total operating lease costs, net	$ 190	$ 86	$ 463	$ 4,984

Leases - Narrative (Details)

Leases - Narrative (Details) - USD ($) $ in Millions	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2024
Leases [Abstract]
Right-of-use asset, amortization expense	$ 3.9
Weighted-average remaining operating lease term (in years)		1 year 6 months
Weighted-average discount rate on operating leases (as a percent)		4.60%

Leases - Schedule of Maturities

Leases - Schedule of Maturities of Operating Lease Liabilities (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Operating Leases
The remainder of 2024	$ 547
2025	2,142
2026	372
Total future operating lease payments	3,061
Less: Imputed interest	(95)
Total operating lease liabilities	2,966
Operating lease liabilities, current	2,010	$ 1,523
Operating lease liabilities, noncurrent	$ 956	$ 1,768

Goodwill and Acquired Intangi_3

Goodwill and Acquired Intangible Assets, Net - Narrative (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill	$ 174,388	$ 174,388

Goodwill and Acquired Intangi_4

Goodwill and Acquired Intangible Assets, Net - Schedule of Acquired Intangible Assets (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Acquired intangible assets, net:
Cost	$ 98,630	$ 98,630
Accumulated Amortization	(91,613)	(85,316)
Total expected future amortization expense	7,017	13,314
Developed technology
Acquired intangible assets, net:
Cost	22,396	22,396
Accumulated Amortization	(22,299)	(21,679)
Total expected future amortization expense	97	717
Customer relationships
Acquired intangible assets, net:
Cost	74,884	74,884
Accumulated Amortization	(67,964)	(62,287)
Total expected future amortization expense	6,920	12,597
Tradenames
Acquired intangible assets, net:
Cost	1,350	1,350
Accumulated Amortization	(1,350)	(1,350)
Total expected future amortization expense	$ 0	$ 0

Goodwill and Acquired Intangi_5

Goodwill and Acquired Intangible Assets, Net - Schedule of Amortization Expense Related to Acquired Intangible Assets (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Finite-Lived Intangible Assets [Line Items]
Amortization of acquired intangible assets	$ 2,114	$ 2,114	$ 6,296	$ 6,479
Cost of net revenue
Finite-Lived Intangible Assets [Line Items]
Amortization of acquired intangible assets	208	208	619	617
Sales, marketing and support
Finite-Lived Intangible Assets [Line Items]
Amortization of acquired intangible assets	$ 1,906	$ 1,906	$ 5,677	$ 5,862

Goodwill and Acquired Intangi_6

Goodwill and Acquired Intangible Assets, Net - Schedule of Total Expected Future Amortization Expense for Acquired Intangible Assets (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]
The remainder of 2024	$ 2,003
2025	5,014
Total expected future amortization expense	$ 7,017	$ 13,314

Fair Value Measurement (Details

Fair Value Measurement (Details) - Convertible Senior Notes	Sep. 30, 2024
2026 Notes
Fair Value Disclosure, Asset and Liability, Not Measured at Fair Value [Line Items]
Stated interest rate (as a percent)	0.75%
2025 Notes
Fair Value Disclosure, Asset and Liability, Not Measured at Fair Value [Line Items]
Stated interest rate (as a percent)	5%

Debt - Schedule of Long-Term De

Debt - Schedule of Long-Term Debt (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Debt Instrument [Line Items]
Outstanding principal balance	$ 242,750	$ 362,750
Less: Debt issuance costs	(2,355)	(5,082)
Carrying amount, long-term debt	240,395	357,668
Convertible Senior Notes | 2026 Notes
Debt Instrument [Line Items]
Outstanding principal balance	212,750	212,750
Less: Debt issuance costs	(2,080)	(2,864)
Carrying amount, long-term debt	210,670	209,886
Convertible Senior Notes | 2025 Notes
Debt Instrument [Line Items]
Outstanding principal balance	30,000	150,000
Less: Debt issuance costs	(275)	(2,218)
Carrying amount, long-term debt	$ 29,725	$ 147,782

Debt - Schedule of Total Intere

Debt - Schedule of Total Interest Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Debt Disclosure [Abstract]
Cash interest expense	$ 1,628	$ 2,274	$ 6,176	$ 6,801
Amortization of debt issuance costs	456	548	1,512	1,557
Total interest expense	$ 2,084	$ 2,822	$ 7,688	$ 8,358

Debt - Schedule of Contractual

Debt - Schedule of Contractual Cash Obligations and Rights (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Long-term Debt
Total	$ 242,750	$ 362,750
2026 Notes | Convertible Senior Notes
Long-term Debt
Total	212,750	212,750
2024	0
2025	0
2026	212,750
Interest obligations
Total	3,192
2024	0
2025	1,596
2026	$ 1,596
Stated interest rate (as a percent)	0.75%
2025 Notes | Convertible Senior Notes
Long-term Debt
Total	$ 30,000	$ 150,000
2024	0
2025	30,000
2026	0
Interest obligations
Total	2,250
2024	750
2025	1,500
2026	$ 0
Stated interest rate (as a percent)	5%

Debt - Narrative (Details)

Debt - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Aug. 21, 2024
Debt Instrument [Line Items]
Cash interest expense	$ 1,628	$ 2,274	$ 6,176	$ 6,801
Amortization of debt issuance costs	$ 456	$ 548	1,512	1,557
Loss on debt extinguishment			$ 315	$ 0
2026 Notes | Convertible Senior Notes
Debt Instrument [Line Items]
Effective interest rate (as a percent)	1.30%	1.30%	1.30%	1.30%
Cash interest expense			$ 1,200	$ 1,200
Amortization of debt issuance costs			800	$ 800
2026 Notes | Convertible Senior Notes | Fair Value, Inputs, Level 2
Debt Instrument [Line Items]
Estimated fair value of long-term debt	$ 184,300		$ 184,300
2025 Notes | Convertible Senior Notes
Debt Instrument [Line Items]
Effective interest rate (as a percent)	5.80%	5.80%	5.80%	5.80%
Cash interest expense			$ 5,000	$ 5,600
Amortization of debt issuance costs			700	$ 800
Debt instrument, repurchased face amount					$ 120,000
Aggregate cash repurchase price					$ 120,500
Loss on debt extinguishment	$ 300
2025 Notes | Convertible Senior Notes | Fair Value, Inputs, Level 2
Debt Instrument [Line Items]
Estimated fair value of long-term debt	$ 29,600		$ 29,600

Commitments and Contingencies (

Commitments and Contingencies (Details) - USD ($) $ in Thousands		3 Months Ended	9 Months Ended
	Jun. 28, 2024	Jun. 30, 2024	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023
Loss Contingencies [Line Items]
Gain on litigation settlement			$ 3,927	$ 0
Loss contingency accrual			500		$ 1,100
Estimate of possible loss attributable to potential interest and penalties			$ 100		$ 200
M.R.G. Concerts Ltd. (MRG) and Matthew Gibbons (Gibbons)
Loss Contingencies [Line Items]
Settlement amount	$ 8,300
Loss recovery amount		$ 4,400
Gain on litigation settlement		$ 3,900

Stockholders' Equity - Narrativ

Stockholders' Equity - Narrative (Details) - USD ($)	1 Months Ended	3 Months Ended				9 Months Ended
	Aug. 31, 2018	Sep. 30, 2024	Jun. 30, 2024	Mar. 31, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Mar. 14, 2024	Dec. 31, 2023
Class of Stock [Line Items]
Stock repurchase program, authorized amount								$ 100,000,000
Repurchase of common stock (in shares)						7,243,283
Repurchase of common stock		$ 2,244,000	$ 22,129,000	$ 15,055,000		$ 39,400,000
Remaining authorized repurchase amount		$ 60,600,000				$ 60,600,000
Options outstanding (in shares)		11,225,654				11,225,654			12,318,335
Granted (in shares)						0
Capitalized stock-based compensation expense		$ 500,000			$ 500,000	$ 1,600,000	$ 1,100,000
Stock Options
Class of Stock [Line Items]
Vesting period (in years)						4 years
Expiration period (in years)						10 years
Compensation expense not yet recognized		5,000,000				$ 5,000,000
Weighted-average recognition period for unrecognized stock-based compensation (in years)						1 year 7 months 6 days
RSUs, RSAs and PSUs
Class of Stock [Line Items]
Weighted-average recognition period for unrecognized stock-based compensation (in years)						1 year 7 months 6 days
Total unrecognized stock-based compensation		$ 57,200,000				$ 57,200,000
2018 Stock Option and Incentive Plan
Class of Stock [Line Items]
Annual cumulative increase in the number of shares reserved and available for issuance (as a percent)	5%
Options issued (in shares)		5,955,438				5,955,438
Options outstanding (in shares)		5,955,438				5,955,438
2018 Stock Option and Incentive Plan | Class A Common Stock
Class of Stock [Line Items]
Common stock reserved for future issuance (in shares)		7,770,415				7,770,415
2010 Stock Option Plan
Class of Stock [Line Items]
Options issued (in shares)		5,270,216				5,270,216
Options outstanding (in shares)		5,270,216				5,270,216

Stockholders' Equity - Schedule

Stockholders' Equity - Schedule of Stock Option Activity (Details) - USD ($) $ / shares in Units, $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2024	Dec. 31, 2023
Outstanding options
Beginning balance (in shares)	12,318,335
Canceled (in shares)	(1,092,681)
Ending balance (in shares)	11,225,654	12,318,335
Vested and exercisable (in shares)	10,359,394
Vested and expected to vest (in shares)	11,187,681
Weighted average exercise price
Beginning balance (in dollars per share)	$ 12.06
Canceled (in dollars per share)	10.55
Ending balance (in dollars per share)	12.21	$ 12.06
Vested and exercisable (in dollars per share)	12.24
Vested and expected to vest (in dollars per share)	$ 12.22
Weighted average remaining contractual term (years)
Outstanding	4 years 6 months	5 years 4 months 24 days
Vested and exercisable	4 years 3 months 18 days
Vested and expected to vest	4 years 6 months
Aggregate intrinsic value (thousands)
Outstanding	$ 0	$ 2,845
Vested and exercisable	0
Vested and expected to vest	$ 0

Stockholders' Equity - Schedu_2

Stockholders' Equity - Schedule of Stock Award Activity (Details) - RSUs, RSAs and PSUs - USD ($) $ / shares in Units, $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2024	Dec. 31, 2023
Outstanding RSUs, RSAs and PSUs
Beginning balance (in shares)	12,478,798
Awarded (in shares)	8,025,636
Released (in shares)	(3,398,539)
Canceled (in shares)	(3,594,313)
Ending balance (in shares)	13,511,582	12,478,798
Vested and and expected to vest (in shares)	12,636,979
Weighted-average grant date fair value per share
Beginning balance (in dollars per share)	$ 9.40
Awarded (in dollars per share)	5.24
Released (in dollars per share)	10.02
Canceled (in dollars per share)	8.05
Ending balance (in dollars per share)	7.13	$ 9.40
Vested and expected to vest (in dollars per share)	$ 7.15
Weighted average remaining contractual term (years)
Balance	1 year 1 month 6 days	1 year 2 months 12 days
Vested and expected to vest	1 year 1 month 6 days
Aggregate intrinsic value (thousands)
Balance	$ 36,887	$ 104,315
Vested and expected to vest	$ 34,499

Stockholders' Equity - Schedu_3

Stockholders' Equity - Schedule of Stock-Based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	$ 10,246	$ 14,468	$ 39,484	$ 41,161
Cost of net revenue
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	151	213	430	637
Product development
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	4,732	5,635	17,766	15,143
Sales, marketing and support
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	1,484	2,018	5,768	7,037
General and administrative
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	$ 3,879	$ 6,602	$ 15,520	$ 18,344

Net Loss Per Share - Schedule o

Net Loss Per Share - Schedule of Computation of Basic and Diluted Net Loss Per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended						9 Months Ended
	Sep. 30, 2024	Jun. 30, 2024	Mar. 31, 2024	Sep. 30, 2023	Jun. 30, 2023	Mar. 31, 2023	Sep. 30, 2024	Sep. 30, 2023
Earnings Per Share [Abstract]
Net loss	$ (3,768)	$ 1,063	$ (4,490)	$ (9,935)	$ (2,921)	$ (12,686)	$ (7,195)	$ (25,542)
Weighted-average shares used in computing earnings per share, basic (in shares)	96,498			100,540			95,571	100,030
Weighted-average shares used in computing earnings per share, diluted (in shares)	96,498			100,540			95,571	100,030
Net loss per share, basic (in dollars per share)	$ (0.04)			$ (0.10)			$ (0.08)	$ (0.26)
Net loss per share, diluted (in dollars per share)	$ (0.04)			$ (0.10)			$ (0.08)	$ (0.26)

Net Loss Per Share - Schedule_2

Net Loss Per Share - Schedule of Potentially Dilutive Securities Excluded from the Computation of Diluted Net Loss Per Share (Details) - shares shares in Thousands	9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total shares of potentially dilutive securities (in shares)	34,703	44,730
Shares related to Convertible Notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total shares of potentially dilutive securities (in shares)	10,011	19,538
Stock options to purchase common stock
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total shares of potentially dilutive securities (in shares)	11,226	12,446
Restricted stock units
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total shares of potentially dilutive securities (in shares)	13,284	12,610
ESPP
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total shares of potentially dilutive securities (in shares)	182	136

Net Loss Per Share - Narrative

Net Loss Per Share - Narrative (Details) - $ / shares shares in Thousands	9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from the computation of diluted net loss per share (in shares)	34,703	44,730
2025 Notes | Convertible Senior Notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Conversion price (in dollars per share)	$ 12.60
2026 Notes | Convertible Senior Notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Conversion price (in dollars per share)	$ 27.89
Shares related to Convertible Notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from the computation of diluted net loss per share (in shares)	10,011	19,538
Shares related to Convertible Notes | 2025 Notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from the computation of diluted net loss per share (in shares)	2,400
Shares related to Convertible Notes | 2026 Notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from the computation of diluted net loss per share (in shares)	7,600

Income Taxes (Details)

Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Income Tax Disclosure [Abstract]
Income tax expense	$ 208	$ 762	$ 1,266	$ 1,832

Geographic Information - Schedu

Geographic Information - Schedule of Net Revenue By Geography (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Revenue, Major Customer [Line Items]
Total net revenue	$ 77,801	$ 81,544	$ 248,604	$ 238,370
United States
Revenue, Major Customer [Line Items]
Total net revenue	56,335	59,963	181,431	175,836
International
Revenue, Major Customer [Line Items]
Total net revenue	$ 21,466	$ 21,581	$ 67,173	$ 62,534

Geographic Information - Narrat

Geographic Information - Narrative (Details)	3 Months Ended
	Sep. 30, 2024
Geographic Concentration Risk | Revenue from Contract with Customer Benchmark | UNITED KINGDOM
Revenue, Major Customer [Line Items]
Concentration Risk, Percentage	10%