Asana (ASAN) 10-Q 3 Jun 22 2023 Q1 Quarterly report Financial data

Cover

Cover - shares	3 Months Ended
	Apr. 30, 2022	May 31, 2022
Document Information [Line Items]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Apr. 30, 2022
Document Transition Report	false
Entity File Number	001-39495
Entity Registrant Name	Asana, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	26-3912448
Entity Address, Address Line One	633 Folsom Street, Suite 100
Entity Address, City or Town	San Francisco
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94107
City Area Code	415
Local Phone Number	525-3888
Title of 12(b) Security	Class A Common Stock, $0.00001 par value per share
Trading Symbol	ASAN
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Central Index Key	0001477720
Current Fiscal Year End Date	--01-31
Document Fiscal Year Focus	2023
Document Fiscal Period Focus	Q1
Amendment Flag	false
Common Class A
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		104,769,623
Common Class B
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		85,489,359

Condensed Consolidated Balance

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Apr. 30, 2022	Jan. 31, 2022
Current assets
Cash and cash equivalents	$ 197,328	$ 240,403
Marketable securities	84,057	71,628
Accounts receivable, net	66,978	59,085
Prepaid expenses and other current assets	48,620	40,278
Total current assets	396,983	411,394
Property and equipment, net	98,229	99,632
Operating lease right-of-use assets	173,675	174,083
Investments, noncurrent	1,128	2,760
Other assets	21,056	19,166
Total assets	691,071	707,035
Current liabilities
Accounts payable	15,819	11,557
Accrued expenses and other current liabilities	60,562	60,915
Deferred revenue, current	198,938	170,143
Operating lease liabilities, current	13,945	12,573
Total current liabilities	289,264	255,188
Term loan, net	33,450	34,612
Deferred revenue, noncurrent	3,088	4,082
Operating lease liabilities, noncurrent	206,869	208,422
Other liabilities	2,427	891
Total liabilities	535,098	503,195
Commitments and contingencies (Note 8)
Stockholders' equity
Common stock	2	2
Additional paid-in capital	1,085,875	1,034,252
Accumulated other comprehensive loss	(1,248)	(626)
Accumulated deficit	(928,656)	(829,788)
Total stockholders’ equity	155,973	203,840
Total liabilities and stockholders’ equity	$ 691,071	$ 707,035

Condensed Consolidated Statemen

Condensed Consolidated Statements of Operations - USD ($) shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2022	Apr. 30, 2021
Income Statement [Abstract]
Revenues	$ 120,646	$ 76,673
Cost of revenues	12,438	7,914
Gross profit	108,208	68,759
Operating expenses:
Research and development	65,205	39,967
Sales and marketing	96,123	56,784
General and administrative	43,112	21,990
Total operating expenses	204,440	118,741
Loss from operations	(96,232)	(49,982)
Interest income and other income (expense), net	(1,346)	8
Interest expense	(357)	(10,374)
Loss before provision for income taxes	(97,935)	(60,348)
Provision for income taxes	933	310
Net loss	$ (98,868)	$ (60,658)
Net loss per share:
Basic (in dollars per share)	$ (0.52)	$ (0.37)
Diluted (in dollars per share)	$ (0.52)	$ (0.37)
Weighted-average shares used in calculating net loss per share:
Basic (in shares)	189,590	162,079
Diluted (in shares)	189,590	162,079

Condensed Consolidated Statem_2

Condensed Consolidated Statements of Comprehensive Loss - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2022	Apr. 30, 2021
Statement of Comprehensive Income [Abstract]
Net loss	$ (98,868)	$ (60,658)
Other comprehensive loss:
Net unrealized losses on marketable securities	(121)	(11)
Change in foreign currency translation adjustments	(501)	35
Comprehensive loss	$ (99,490)	$ (60,634)

Condensed Consolidated Statem_3

Condensed Consolidated Statements of Stockholders' Equity (Deficit) - USD ($) shares in Thousands, $ in Thousands	Total	Common Stock	Additional Paid-In	Accumulated Other Comprehensive Income (Loss)	Accumulated Deficit
Beginning balance (in shares) at Jan. 31, 2021		161,480
Beginning balance at Jan. 31, 2021	$ (12,789)	$ 2	$ 528,616	$ 39	$ (541,446)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of options (in shares)		1,380
Issuance of common stock upon the exercise of options	2,850		2,850
Vesting of early exercised stock options	642		642
Repurchases of common stock (in shares)		(6)
Issuance of common stock upon the vesting and settlement of restricted stock units, net of shares withheld for taxes (in shares)		367
Issuance of common stock under employee share purchase plan (in shares)		250
Issuance of common stock under employee share purchase plan	6,127		6,127
Stock-based compensation expense	16,105		16,105
Net unrealized losses on marketable securities	(11)			(11)
Foreign currency translation adjustments	35			35
Net loss	(60,658)				(60,658)
Ending balance (in shares) at Apr. 30, 2021		163,471
Ending balance at Apr. 30, 2021	(47,699)	$ 2	554,340	63	(602,104)
Beginning balance (in shares) at Jan. 31, 2022		188,298
Beginning balance at Jan. 31, 2022	$ 203,840	$ 2	1,034,252	(626)	(829,788)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of options (in shares)	825	825
Issuance of common stock upon the exercise of options	$ 2,216		2,216
Vesting of early exercised stock options	277		277
Issuance of common stock upon the vesting and settlement of restricted stock units, net of shares withheld for taxes (in shares)		633
Issuance of common stock under employee share purchase plan (in shares)		353
Issuance of common stock under employee share purchase plan	9,156		9,156
Stock-based compensation expense	39,974		39,974
Net unrealized losses on marketable securities	(121)			(121)
Foreign currency translation adjustments	(501)			(501)
Net loss	(98,868)				(98,868)
Ending balance (in shares) at Apr. 30, 2022		190,109
Ending balance at Apr. 30, 2022	$ 155,973	$ 2	$ 1,085,875	$ (1,248)	$ (928,656)

Condensed Consolidated Statem_4

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2022	Apr. 30, 2021
Cash flows from operating activities
Net loss	$ (98,868)	$ (60,658)
Adjustments to reconcile net loss to net cash used in operating activities:
Allowance for doubtful accounts	627	196
Depreciation and amortization	3,104	973
Amortization of deferred contract acquisition costs	3,045	1,629
Stock-based compensation expense	39,909	16,031
Net amortization of premium on marketable securities	55	336
Non-cash lease expense	3,639	4,526
Amortization of discount on convertible notes and term loan issuance costs	4	6,251
Non-cash interest expense	0	3,930
Changes in operating assets and liabilities:
Accounts receivable	(8,531)	(3,182)
Prepaid expenses and other current assets	(11,803)	(2,383)
Other assets	(2,196)	(1,858)
Accounts payable	4,681	(2,451)
Accrued expenses and other liabilities	791	2,827
Deferred revenue	27,801	20,025
Operating lease liabilities	(3,391)	6,364
Net cash used in operating activities	(41,133)	(7,444)
Cash flows from investing activities
Purchases of marketable securities	(46,554)	(34,002)
Sales of marketable securities	0	351
Maturities of marketable securities	35,581	44,352
Purchases of property and equipment	(1,048)	(16,969)
Capitalized internal-use software costs	(70)	(183)
Net cash used in investing activities	(12,091)	(6,451)
Cash flows from financing activities
Proceeds from term loan, net of issuance costs	0	9,000
Repayment of term loan	(667)	(167)
Repurchases of common stock	0	(13)
Proceeds from exercise of stock options	2,228	2,974
Proceeds from employee stock purchase plan	9,156	6,127
Net cash provided by financing activities	10,717	17,921
Effect of foreign exchange rates on cash and cash equivalents	(568)	29
Net increase (decrease) in cash and cash equivalents	(43,075)	4,055
Cash and cash equivalents
Beginning of period	240,403	259,878
End of period	197,328	263,933
Supplemental cash flow data
Cash paid for income taxes	1,583	480
Cash paid for interest	219	160
Supplemental non-cash investing and financing information
Purchase of property and equipment in accounts payable and accrued expenses	1,170	13,544
Vesting of early exercised stock options	$ 277	$ 642

Organization

Organization	3 Months Ended
	Apr. 30, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Organization	Organization Organization and Description of Business Asana, Inc. (“Asana” or the “Company”) was incorporated in the state of Delaware on December 16, 2008. Asana is a work management platform that helps teams orchestrate work, from daily tasks to cross-functional strategic initiatives. The Company is headquartered in San Francisco, California.

Basis of Presentation and Summa

Basis of Presentation and Summary of Significant Accounting Policies	3 Months Ended
	Apr. 30, 2022
Accounting Policies [Abstract]
Basis of Presentation and Summary of Significant Accounting Policies	Basis of Presentation and Summary of Significant Accounting Policies Principles of Consolidation The accompanying unaudited condensed consolidated financial statements have been prepared in conformity with generally accepted accounting principles in the United States of America (“GAAP”) and include the accounts of the Company’s wholly-owned subsidiaries. All intercompany transactions and balances have been eliminated on consolidation. The unaudited condensed consolidated balance sheet as of January 31, 2022 included herein was derived from the audited financial statements as of that date, but does not include all disclosures, including certain notes required by GAAP on an annual reporting basis. In management's opinion, the unaudited condensed consolidated financial statements reflect all normal recurring adjustments necessary to state fairly the balance sheet, statements of comprehensive loss, and stockholders' equity (deficit), and statements of cash flows for the interim periods, but are not necessarily indicative of the results of operations to be anticipated for the full fiscal year or any future period. These condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and notes included in the Company’s Annual Report on Form 10-K filed with the SEC on March 24, 2022. Use of Estimates The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported and disclosed in the consolidated financial statements and accompanying notes. Estimates and assumptions reflected in the consolidated financial statements include, but are not limited to, revenue recognition, the useful lives and carrying values of long-lived assets, the fair value of the Convertible Notes (as defined in Note 6), the fair value of common stock for periods prior to the Direct Listing, stock-based compensation expense, the period of benefit for deferred contract acquisition costs, and income taxes. Actual results could differ from those estimates. Risks and Uncertainties At the onset of the COVID-19 pandemic, the Company temporarily closed its headquarters and other physical offices, required its employees and contractors to work remotely, and implemented travel restrictions, all of which represented a significant disruption in how the Company operates its business. While the Company’s headquarters and certain other physical offices have since reopened and business travel has resumed, its employees and contractors currently have the option to continue to work remotely, and operations continue to be affected by the COVID-19 pandemic. The operations of the Company’s partners and customers have likewise been disrupted. While the duration and extent of the COVID-19 pandemic depends on future developments that cannot be accurately predicted at this time, such as the extent and effectiveness of containment and mitigation actions, the emergence of variant strains of the virus, and the availability and widespread use of effective vaccines, it has already had an adverse effect on the global economy and the ultimate societal and economic impact of the COVID-19 pandemic remains unknown. In particular, the conditions caused by this pandemic could affect the rate of global IT spending and could adversely affect demand for the Company’s platform, lengthen the Company’s sales cycles, reduce the value or duration of subscriptions, negatively impact collections of accounts receivable, reduce expected spending from new customers, cause some of the Company’s paying customers to go out of business, limit the ability of the Company’s direct sales force to travel to customers and potential customers, and affect contraction or attrition rates of the Company’s customers, all of which could adversely affect the Company’s business, results of operations, and financial condition. As of the date of issuance of the financial statements, the Company is not aware of any specific event or circumstance related to COVID-19 that would require it to update its estimates or judgments or adjust the carrying value of its assets or liabilities. Actual results could differ from those estimates and any such differences may be material to the condensed consolidated financial statements. Concentration of Credit Risk Financial instruments that potentially subject the Company to a concentration of credit risk consist of cash, cash equivalents, and marketable securities. Substantially all the Company’s cash and cash equivalents are held with financial institutions that management believes are of high credit quality. Such deposits may, at times, exceed federally insured limits. Cash equivalents are invested in highly rated money market funds. A large portion of the Company’s customers authorize the Company to bill their credit card accounts through the Company’s third-party payment processing partners, presenting additional credit risk. For the three months ended April 30, 2022 and April 30, 2021, there was no individual customer that accounted for 10% or more of the Company’s revenues. The Company had one customer account for approximately 30% of accounts receivable as of April 30, 2022. No customer accounted for more than 10% of accounts receivable as of January 31, 2022. Fair Value of Financial Instruments The carrying amounts reflected in the condensed consolidated balance sheets for cash equivalents, accounts receivable, and accounts payable approximate their respective fair values due to the short maturities of those instruments. Available-for-sale marketable securities are recorded at fair value on the condensed consolidated balance sheets. The Company accounts for certain of its financial assets at fair value. In determining and disclosing fair value, the Company uses a fair value hierarchy established by U.S. GAAP. The guidance defines fair value as an exit price, representing the amount that would be received upon the sale of an asset or paid to transfer a liability in an orderly transaction between market participants. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or liability. As a basis for considering such assumptions, the Company utilizes a three-tier fair value hierarchy, which prioritizes the inputs used in measuring fair value as follows: Level 1—Observable inputs such as quoted prices in active markets. Level 2—Inputs other than the quoted prices in active markets that are observable either directly or indirectly. Level 3—Unobservable inputs in which there is little or no market data and that are significant to the fair value of the assets or liabilities. In determining fair value, the Company utilizes valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs to the extent possible as well as considers counterparty credit risk in its assessment of fair value. Reclassifications The Company reclassified $4.1 million of deferred revenue, noncurrent from other liabilities, noncurrent for the comparative condensed consolidated balance sheets to conform to the current year presentation. Recently Issued Accounting Pronouncements Not Yet Adopted In October 2021, the FASB issued ASU No. 2021-08, Business Combinations - Accounting for Contract Liabilities from Contracts with Customers, which requires an acquirer in a business combination to recognize and measure contract assets and contract liabilities from acquired contracts using the revenue recognition guidance under Accounting Standards Codification Topic 606 in order to align the recognition of a contract liability with the definition of a performance obligation. The guidance is effective for the Company’s fiscal years beginning after February 1, 2023. The Company is currently evaluating the impact of adopting ASU 2021-08. Recently Adopted Accounting Pronouncements On February 1, 2022, the Company adopted ASU No. 2020-06, Accounting for Convertible Instruments and Contracts in an Entity's Own Equity , which simplifies the accounting for certain convertible instruments, amends the guidance on derivative scope exceptions for contracts in an entity's own equity, and modifies the guidance on diluted earnings per share calculations as a result of these changes. The adoption of the guidance did not have an impact on the Company’s condensed consolidated financial statements. On February 1, 2021, the Company adopted ASU No. 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments , which requires the measurement and recognition of expected credit losses for financial assets held at amortized cost, including accounts receivables. It also eliminates the concept of other-than-temporary impairment and requires credit losses related to available-for-sale debt securities to be recorded through an allowance for credit losses rather than as a reduction in the amortized cost basis of the securities. These changes will result in more timely recognition of credit losses. The adoption of the guidance did not have a material impact on the Company’s condensed consolidated financial statements. On February 1, 2021, the Company adopted ASU No. 2018-15 , Intangibles-Goodwill and Other-Internal-Use Software (Subtopic 350-40), Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract. The amendments in ASU No. 2018-15 amend the definition of a hosting arrangement and requires a customer in a hosting arrangement that is a service contract to capitalize certain costs as if the arrangement were an internal-use software project . The Company adopted ASU No. 2018-15 as of February 1, 2021 using a prospective transition approach.

Revenues

Revenues	3 Months Ended
	Apr. 30, 2022
Revenue from Contract with Customer [Abstract]
Revenues	Revenues Deferred Revenue and Remaining Performance Obligations The Company recognized $74.0 million and $45.1 million of revenues during the three months ended April 30, 2022 and 2021, respectively, that were included in the deferred revenue balances at January 31, 2022 and 2021, respectively. Deferred revenue that will be recognized within the next twelve months is recorded as current deferred revenue, and the remaining portion is recorded as noncurrent. As of April 30, 2022, the Company's remaining performance obligations from subscription contracts was $250.4 million, of which the Company expects to recognize approximately 87% as revenues over the next 12 months and the remainder thereafter. Deferred Contract Acquisition Costs Deferred contract acquisition costs are amortized over a period of benefit of three years. The period of benefit was estimated by considering factors such as historical customer attrition rates, the useful life of the Company’s technology, and the impact of competition in the software-as-a-service industry. The following table summarizes the activity of deferred contract acquisition costs (in thousands): Three Months Ended April 30, 2022 2021 Beginning balance $ 22,771 $ 12,093 Capitalization of contract acquisition costs 6,081 4,122 Amortization of deferred contract acquisition costs (3,045) (1,629) Ending balance $ 25,807 $ 14,586 Deferred contract acquisition costs, current $ 12,292 $ 6,896 Deferred contract acquisition costs, noncurrent 13,515 7,690 Total deferred contract acquisition costs $ 25,807 $ 14,586 Deferred contract acquisition costs, current is presented within prepaid expenses and other current assets in the condensed consolidated balance sheets. Deferred contract acquisition costs, noncurrent is presented within other assets in the condensed consolidated balance sheets.

Fair Value Measurements

Fair Value Measurements	3 Months Ended
	Apr. 30, 2022
Fair Value Disclosures [Abstract]
Fair Value Measurements	Fair Value Measurements The following table summarizes, for assets and liabilities measured at fair value, the respective fair value and classification by level of input within the fair value hierarchy (in thousands): April 30, 2022 Level 1 Level 2 Level 3 Total Current Assets Cash equivalents Money market funds $ 133,454 $ — $ — $ 133,454 Commercial paper — 5,546 — 5,546 Certificates of deposit — 600 — 600 Total cash equivalents $ 133,454 $ 6,146 $ — $ 139,600 Marketable securities U.S. treasury bonds $ 27,996 $ — $ — $ 27,996 Commercial paper — 30,613 — 30,613 Corporate bonds — 24,596 — 24,596 Certificate of deposit — 852 — 852 Total marketable securities $ 27,996 $ 56,061 $ — $ 84,057 Non-current Assets Corporate bonds — 1,128 — 1,128 Total assets $ 161,450 $ 63,335 $ — $ 224,785 January 31, 2022 Level 1 Level 2 Level 3 Total Current Assets Cash equivalents Money market funds $ 176,855 $ — $ — $ 176,855 Commercial paper — — — — Certificates of deposit — — — — Total cash equivalents $ 176,855 $ — $ — $ 176,855 Marketable securities U.S. treasury bonds $ — $ — $ — $ — Commercial paper — 44,943 — 44,943 Corporate bonds — 26,685 — 26,685 Certificate of deposit — — — — Total marketable securities $ — $ 71,628 $ — $ 71,628 Non-current Assets Corporate bonds — 2,760 — 2,760 Total assets $ 176,855 $ 74,388 $ — $ 251,243 The following table summarizes the Company's investments in marketable securities on the condensed consolidated balance sheets (in thousands): April 30, 2022 Amortized Gross Gross Unrealized Losses Estimated Current Assets U.S. treasury bonds $ 28,028 $ — $ (32) $ 27,996 Commercial paper 30,630 — (17) 30,613 Corporate bonds 24,732 — (136) 24,596 Certificates of deposit 853 — (1) 852 Total marketable securities $ 84,243 $ — $ (186) $ 84,057 Non-current Assets Corporate bonds 1,129 — (1) 1,128 Total assets $ 85,372 $ — $ (187) $ 85,185 January 31, 2022 Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Estimated Fair Value Current Assets U.S. treasury bonds $ — $ — $ — $ — Commercial paper 44,951 — (8) 44,943 Corporate bonds 26,730 3 (48) 26,685 Certificates of deposit — — — — Total marketable securities $ 71,681 $ 3 $ (56) $ 71,628 Non-current Assets Corporate bonds 2,774 — (14) 2,760 Total assets $ 74,455 $ 3 $ (70) $ 74,388 The Company periodically evaluates its investments for expected credit losses. The unrealized losses on the available-for-sale securities were primarily due to unfavorable changes in interest rates subsequent to the initial purchase of these securities. Gross unrealized losses of the Company’s available-for-sale securities that have been in a continuous unrealized loss position for 12 months or longer were immaterial as of April 30, 2022 and January 31, 2022. The Company expects to recover the full carrying value of its available-for-sale securities in an unrealized loss position as it does not intend or anticipate a need to sell these securities prior to recovering the associated unrealized losses. The Company also expects any credit losses would be immaterial based on the high-grade credit rating for each of such available-for-sale securities. As a result, the Company does not consider any portion of the unrealized losses as of April 30, 2022 or January 31, 2022 to represent credit losses. In April 2020, the Company entered into a five-year $40.0 million term loan agreement with Silicon Valley Bank. As of April 30, 2022, $40.0 million was drawn and $37.7 million was outstanding under this term loan. The fair value of the term loan approximates its carrying value since the interest rate is at market. In January 2020 and June 2020, the Company issued convertible notes to a trust affiliated with the Company’s Chief Executive Officer (“CEO”). The fair value of the convertible notes at issuance on January 30, 2020 and June 26, 2020 was $203.0 million and $112.0 million, respectively. The Company considers the fair values of the convertible notes to be a Level 3 measurement as the fair value is estimated using significant unobservable inputs. The fair value of the convertible notes was measured using a binomial lattice model. Inputs used to determine the estimated fair value of the convertible notes include the equity volatility of comparable companies, the risk-free interest rate, and the estimated fair value of the Company’s common stock. On July 1, 2021, pursuant to the terms of the Convertible Notes (as defined in Note 6), upon meeting the closing trading price criteria for optional conversion by the Company, the Company elected to convert the Convertible Notes into the Company’s Class B Common Stock. Refer to Note 6. Convertible Notes—Related Party for additional information.

Balance Sheet Components

Balance Sheet Components	3 Months Ended
	Apr. 30, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Balance Sheet Components	Balance Sheet Components Property and Equipment, Net Property and equipment, net, consisted of the following (in thousands): April 30, 2022 January 31, 2022 Desktop and other computer equipment $ 2,502 $ 2,217 Furniture and fixtures 9,216 8,788 Leasehold improvements 95,966 94,458 Capitalized internal-use software 12,362 12,249 Construction in progress 1 412 1,327 Total gross property and equipment 120,458 119,039 Less: Accumulated depreciation and amortization (22,229) (19,407) Total property and equipment, net $ 98,229 $ 99,632 __________________ 1 Construction in progress is primarily related to the build-out and improvements across the Company’s global offices. Refer to Note 9. Leases for additional information. Depreciation and amortization expense was $3.1 million and $1.0 million for the three months ended April 30, 2022 and 2021, respectively. Prepaid Expenses and Other Current Assets Prepaid expenses and other current assets consisted of the following (in thousands): April 30, 2022 January 31, 2022 Prepaid expenses $ 28,683 $ 22,970 Deferred contract acquisition costs, current 12,292 10,797 Other current assets 7,645 6,511 Total prepaid expenses and other current assets $ 48,620 $ 40,278 Accrued Expenses and Other Current Liabilities Accrued expenses and other current liabilities consisted of the following (in thousands): April 30, 2022 January 31, 2022 Accrued payroll liabilities $ 13,871 $ 16,906 Accrued taxes for fringe benefits 3,601 3,953 Accrued advertising expenses 6,838 9,359 Accrued property and equipment 1,046 465 Accrued consulting expenses 4,291 4,303 Accrued sales and value-added taxes 10,432 7,219 Other liabilities 20,483 18,710 Total accrued expenses and other current liabilities $ 60,562 $ 60,915

Convertible Notes_Related Party

Convertible Notes—Related Party	3 Months Ended
	Apr. 30, 2022
Related Party Transactions [Abstract]
Convertible Notes - Related Party	Convertible Notes—Related Party The Company issued two 3.5% unsecured senior mandatory convertible promissory notes in January 2020 (“January 2020 Convertible Note”) and June 2020 (“June 2020 Convertible Note”) (collectively, the “Convertible Notes”) in principal amounts of $300.0 million and $150.0 million, respectively. The Convertible Notes were not transferable except to affiliates, contained no financial or restrictive covenants, and were expressly subordinated in right of payment to any of the Company’s existing or future secured indebtedness. Consistent with the terms of the Convertible Notes, in April and June 2020, the Dustin Moskovitz Trust entered into subordination agreements with Silicon Valley Bank to confirm the parties’ agreement that the Convertible Notes are subordinated to the five-year $40.0 million secured term loan facility. On July 1, 2021, upon meeting the closing trading price criteria for optional conversion by the Company (based on the Company’s Class A common stock closing trading price during the last 30 trading days of the previous calendar quarter as stated in the original terms of the Convertible Notes), the Company elected to convert both of the Convertible Notes into an aggregate of 17,012,822 shares of the Company’s Class B Common Stock pursuant to the original terms of the embedded, substantive conversion features in the Convertible Notes. The Company accounted for the conversion by adjusting its additional paid-in capital for the net carrying amount of the Convertible Notes as of July 1, 2021 of $368.5 million (including accrued interest of $20.4 million and the unamortized debt discount of $101.9 million). Interest expense related to the Convertible Notes recorded prior to the conversion was as follows (in thousands): Three Months Ended April 30, 2021 Amortization of debt discount $ 6,246 Contractual interest expense 3,930 Total interest expense $ 10,176 The net carrying amount of the term loan was as follows (in thousands): April 30, 2022 January 31, 2022 Principal $ 37,667 $ 38,333 Accrued interest 78 74 Unamortized loan issuance costs (50) (54) Net carrying amount $ 37,695 $ 38,353 Term loan, current $ 4,245 $ 3,741 Term loan, noncurrent $ 33,450 $ 34,612

Debt

Debt	3 Months Ended
	Apr. 30, 2022
Debt Disclosure [Abstract]
Debt	Convertible Notes—Related Party The Company issued two 3.5% unsecured senior mandatory convertible promissory notes in January 2020 (“January 2020 Convertible Note”) and June 2020 (“June 2020 Convertible Note”) (collectively, the “Convertible Notes”) in principal amounts of $300.0 million and $150.0 million, respectively. The Convertible Notes were not transferable except to affiliates, contained no financial or restrictive covenants, and were expressly subordinated in right of payment to any of the Company’s existing or future secured indebtedness. Consistent with the terms of the Convertible Notes, in April and June 2020, the Dustin Moskovitz Trust entered into subordination agreements with Silicon Valley Bank to confirm the parties’ agreement that the Convertible Notes are subordinated to the five-year $40.0 million secured term loan facility. On July 1, 2021, upon meeting the closing trading price criteria for optional conversion by the Company (based on the Company’s Class A common stock closing trading price during the last 30 trading days of the previous calendar quarter as stated in the original terms of the Convertible Notes), the Company elected to convert both of the Convertible Notes into an aggregate of 17,012,822 shares of the Company’s Class B Common Stock pursuant to the original terms of the embedded, substantive conversion features in the Convertible Notes. The Company accounted for the conversion by adjusting its additional paid-in capital for the net carrying amount of the Convertible Notes as of July 1, 2021 of $368.5 million (including accrued interest of $20.4 million and the unamortized debt discount of $101.9 million). Interest expense related to the Convertible Notes recorded prior to the conversion was as follows (in thousands): Three Months Ended April 30, 2021 Amortization of debt discount $ 6,246 Contractual interest expense 3,930 Total interest expense $ 10,176 The net carrying amount of the term loan was as follows (in thousands): April 30, 2022 January 31, 2022 Principal $ 37,667 $ 38,333 Accrued interest 78 74 Unamortized loan issuance costs (50) (54) Net carrying amount $ 37,695 $ 38,353 Term loan, current $ 4,245 $ 3,741 Term loan, noncurrent $ 33,450 $ 34,612

Commitments and Contingencies

Commitments and Contingencies	3 Months Ended
	Apr. 30, 2022
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Standby Letters of Credit As of April 30, 2022, the Company had several letters of credit outstanding related to its operating leases totaling $20.1 million . The letters of credit expire at various dates between 2023 and 2034. Purchase Commitments In January 2021, the Company entered into a 60-month contract with Amazon Web Services for hosting-related services. Pursuant to the terms of the contract, the Company is required to spend a minimum of $103.5 million over the term of the agreement. The commitment may be offset by up to $7.3 million in additional credits subject to the Company meeting certain conditions of the agreement, of which $3.5 million have been earned as of April 30, 2022 and the remainder of which the Company has determined are probable to be earned. As of April 30, 2022 , the Company ha d purchase commitments remaining of $75.8 million for hosting-related services and $20.7 million with various parties primarily for software-based services which are not reflected on the Company’s condensed consolidated balance sheet. Indemnification Agreements The Company has entered into indemnification agreements with its directors and officers that may require the Company to indemnify its directors and officers against any liabilities that may arise by reason of their status or service as directors or officers, other than liabilities arising from willful misconduct of the individual. Additionally, in the ordinary course of business, the Company enters into agreements of varying scope and terms pursuant to which it agrees to indemnify customers, vendors, lessors, business partners, and other parties with respect to certain matters, including, but not limited to, losses arising out of the breach of such agreements, services to be provided by the Company, or from intellectual property infringement claims made by third parties. For the three months ended April 30, 2022 and 2021, no demands have been made upon the Company to provide indemnification under such agreements, and there are no claims that the Company is aware of that could have a material adverse effect on its financial position, results of operations, or cash flows. Contingencies From time to time in the normal course of business, the Company may be subject to various claims and other legal matters arising in the ordinary course of business. As of April 30, 2022, the Company believes that none of its current legal proceedings would have a material adverse effect on its financial position, results of operations, or cash flows.

Leases

Leases	3 Months Ended
	Apr. 30, 2022
Leases [Abstract]
Leases	LeasesThe Company leases real estate facilities under non-cancelable operating leases with various expiration dates through fiscal 2034. The Company has no lease agreements that are classified as finance leases. The components of lease costs, lease term, and discount rate for operating leases are as follows: Three Months Ended April 30, 2022 2021 Operating lease costs (in thousands) $ 8,668 $ 9,132 Short-term lease costs (in thousands) 717 728 Variable lease costs (in thousands) 593 189 Total lease costs (in thousands) $ 9,978 $ 10,049 Weighted-average remaining lease term (in years) 11.1 12.0 Weighted-average discount rate 9.6 % 9.5 % Supplemental cash flow information related to operating leases are as follows (in thousands): Three Months Ended April 30, 2022 2021 Cash paid for amounts included in the measurement of operating lease liabilities $ 3,395 $ 2,532 Right-of-use assets obtained in exchange for new operating lease liabilities $ 3,493 $ 2,710 Future minimum lease payments (net of tenant improvement receivables) under non-cancelable operating leases with initial lease terms in excess of one year included in the Company’s lease liabilities as of April 30, 2022 are as follows (in thousands): Fiscal year ending January 31, Operating Lease Payments (Net) 2023 $ 25,772 2024 30,550 2025 28,325 2026 28,873 2027 and thereafter 255,169 Total undiscounted operating lease payments $ 368,689 Less: imputed interest (147,875) Total operating lease liabilities $ 220,814

Net Loss per Share

Net Loss per Share	3 Months Ended
	Apr. 30, 2022
Earnings Per Share [Abstract]
Net Loss per Share	Net Loss per Share The Company computes net loss per share using the two-class method required for multiple classes of common stock and participating securities. The rights, including the liquidation and dividend rights, of the Class A common stock and Class B common stock are substantially identical, other than voting rights. Accordingly, the Class A common stock and Class B common stock share equally in the Company’s net income and losses. The following table presents the calculation of basic and diluted net loss per share (in thousands, except per share data): Three Months Ended April 30, 2022 2021 Numerator: Net loss $ (98,868) $ (60,658) Denominator: Weighted-average shares used in calculating net loss per share, basic and diluted 189,590 162,079 Net loss per share, basic and diluted $ (0.52) $ (0.37) The potential shares of common stock that were excluded from the computation of diluted net loss per share for the period presented because including them would have been anti-dilutive are as follows (in thousands): Three Months Ended April 30, 2022 2021 Stock options 13,410 20,691 Restricted stock units 8,757 8,185 Early exercised stock options 141 548 Shares issuable pursuant to the 2020 Employee Stock Purchase Plan 125 81 Total 22,433 29,505 As noted in N ote 6. Convertible Notes—Related Party, the Convertible Notes were converted into 17,012,822 shares of the Company’s Class B Common Stock in July 2021. The shares underlying the Convertible Notes were previously excluded from diluted EPS because the effect would have been anti-dilutive.

Stockholders' Deficit

Stockholders' Deficit	3 Months Ended
	Apr. 30, 2022
Share-based Payment Arrangement [Abstract]
Stockholders' Deficit	Stockholders’ Deficit Common Stock There are two classes of common stock that total 1,500,000,000 authorized shares: 1,000,000,000 authorized shares of Class A common stock and 500,000,000 authorized shares of Class B common stock. The rights of the holders of Class A common stock and Class B common stock are identical, except with respect to voting and conversion. Each share of Class A common stock is entitled to one vote per share. Each share of Class B common stock is entitled to 10 votes per share and is convertible into one share of Class A common stock. There were 104,619,843 shares of Class A common stock and 85,489,359 shares of Class B common stock issued and outstanding as of April 30, 2022. Stock Plans The Company has a 2009 Stock Plan (the “2009 Plan”), a 2012 Amended and Restated Stock Plan (the “2012 Plan”), and a 2020 Equity Incentive Plan (the “2020 Plan”). Each plan was initially established to grant equity awards to employees and consultants of the Company to assist in attracting, retaining, and motivating employees and consultants and to provide incentives to promote the success of the Company’s business. The number of shares reserved for issuance under the 2020 Plan increased by 9,414,923 shares of Class A common stock on February 1, 2022 pursuant to the evergreen provisions of the 2020 Plan. Options granted under each of the plans may be either incentive stock options (“ISOs”) or nonqualified stock options (“NSOs”). ISOs may be granted only to Company employees (including officers and directors who are also employees). NSOs may be granted to Company employees and consultants. Restricted stock units may also be granted under the 2012 Plan and the 2020 Plan. Options under the 2012 and 2020 Plans may be granted for periods of up to 10 years. The exercise price of ISOs and NSOs shall not be less than 100% of the estimated fair value of the shares on the date of grant as determined by the Company’s board of directors (the “Board of Directors”). Options granted generally vest over four years and vest at a rate of 25% upon the first anniversary of the vesting commencement date and 1/48 per month thereafter. The Company has also issued RSUs pursuant to the 2012 Plan and 2020 Plan. RSUs granted generally vest on a predefined rate over a period of four years contingent upon continuous service. Shares of common stock purchased under the 2012 Plan or the 2020 Plan are subject to certain restrictions and repurchase rights. Stock Options Option activity under the Company’s combined stock plans is set forth below (in thousands, except years and per share data): Number of Shares Weighted- Average Exercise Price Weighted- Aggregate Intrinsic Value Balances at January 31, 2022 14,383 $ 3.02 6.1 $ 711,455 Options granted — — Options exercised (825) 2.70 Options cancelled (148) 5.44 Balances at April 30, 2022 13,410 $ 3.01 5.9 $ 319,039 Vested and exercisable at April 30, 2022 9,970 $ 2.51 5.5 $ 242,152 Vested and expected to vest at April 30, 2022 13,551 $ 3.02 5.9 $ 322,298 The total intrinsic value of options exercised during the periods presented was as follows: Three Months Ended April 30, 2022 2021 Aggregate intrinsic value of options exercised (in thousands) $ 33,213 $ 42,175 Early Exercise of Employee Options The 2009 Plan and 2012 Plan allow for the early exercise of stock options. The consideration received for an early exercise of an option is considered to be a deposit of the exercise price, and the related dollar amount is recorded as a liability and reflected in accrued expenses and other current liabilities and other liabilities in the condensed consolidated balance sheets. This liability is reclassified to additional paid-in capital as the awards vest. If a stock option is early exercised, the unvested shares may be repurchased by the Company in case of employment termination at the price paid by the purchaser for such shares. Shares that were subject to repurchase totaled 140,507 and 548,299 at April 30, 2022 and 2021, respectively. Restricted Stock Units The Company’s RSU activity is set forth below (in thousands, except per share data): Number of Shares Weighted- Average Grant Date Fair Value Aggregate Intrinsic Value Unvested RSUs at January 31, 2022 8,812 $ 47.07 $ 462,426 RSUs granted 959 38.01 RSUs vested (687) 31.67 RSUs cancelled/forfeited (327) 30.82 Unvested RSUs at April 30, 2022 8,757 47.89 $ 234,652 RSUs vested, not yet released at April 30, 2022 558 $ 20.66 Stock-Based Compensation Expense Stock-based compensation for stock-based awards to employees and non-employees in the Company’s condensed consolidated statements of operations for the periods below were as follows (in thousands): Three Months Ended April 30, 2022 2021 Cost of revenues $ 321 $ 120 Research and development 21,129 9,140 Sales and marketing 12,489 4,153 General and administrative 5,970 2,618 Total stock-based compensation expense $ 39,909 $ 16,031 The stock-based compensation expense related to options granted to non-employees for the three months ended April 30, 2022 and 2021 were not material. Total unrecognized compensation costs related to unvested awards not yet recognized under all equity compensation plans was as follows: April 30, 2022 Unrecognized Expense Weighted-Average Expected Recognition Period Stock options $ 9,605 1.5 RSUs 367,453 2.9 Total unrecognized stock-based compensation expense $ 377,058 2.8 2020 Employee Stock Purchase Plan In September 2020, the Board of Directors adopted and approved the 2020 Employee Stock Purchase Plan (“ESPP”), which became effective on the effective date of the Company's registration statement on Form S-1 filed with the SEC in connection with the Direct Listing. The ESPP initially reserved and authorized the issuance of up to a total of 2,000,000 shares of Class A common stock to participating employees. The number of shares reserved under the ESPP was automatically increased on February 1, 2021 to 3,614,801 shares of Class A common stock and to 5,497,785 on February 1, 2022 pursuant to the evergreen provisions of the ESPP. The ESPP provides for 24-month offering periods beginning September 16 and March 16 of each year, with each offering period consisting of four six-month purchase periods (except for the initial offering period which began on September 30, 2020 and will end on September 15, 2022), with purchase dates annually on March 15 and September 15. The purchase price of shares of Class A common stock in an offering will be the lesser of: (i) 85% of the fair market value of such shares of Class A common stock on the offering date, and (ii) 85% of the fair market value of such shares of Class A common stock on the applicable purchase date. Current employees who purchase shares under the ESPP may not sell such shares prior to the first anniversary of such purchase date and such shares will be designated with an applicable resale restriction. The Company recognized stock-based compensation expense related to the ESPP of $1.9 million and $2.4 million during the three months ended April 30, 2022 and 2021, respectively. As of April 30, 2022 and January 31, 2022, $2.8 million and $7.2 million has been withheld in contributions from employees. As of April 30, 2022, total unrecognized compensation costs related to the ESPP was $7.3 million, which will be amortized over a weighted average vesting term of 1.1 years.

Interest Income and Other Incom

Interest Income and Other Income (Expense), Net	3 Months Ended
	Apr. 30, 2022
Other Income and Expenses [Abstract]
Interest Income and Other Income (Expense), Net	Interest Income and Other Income (Expense), Net Interest income and other income (expense), net consist of the following (in thousands): Three Months Ended April 30, 2022 2021 Interest income $ 192 $ 94 Unrealized gains (losses) on foreign currency transactions (643) 111 Other non-operating expense (895) (197) Total interest income and other income (expense), net $ (1,346) $ 8

Income Taxes

Income Taxes	3 Months Ended
	Apr. 30, 2022
Income Tax Disclosure [Abstract]
Income Taxes	Income TaxesThe Company's income tax expense was $0.9 million and $0.3 million for the three months ended April 30, 2022 and 2021, respectively, primarily due to income taxes in foreign jurisdictions.

Geographic Information

Geographic Information	3 Months Ended
	Apr. 30, 2022
Segment Reporting [Abstract]
Geographic Information	Geographic Information The following tables set forth revenues and long-lived assets, including operating lease ROU assets, by geographic area for the periods presented below (in thousands): Revenues Three Months Ended April 30, 2022 2021 United States $ 71,229 $ 44,107 International 49,417 32,566 Total revenues $ 120,646 $ 76,673 Revenues by geography are based on the billing address of the customer. Long-Lived Assets April 30, 2022 January 31, 2022 United States $ 266,310 $ 267,007 International 5,594 6,708 Total long-lived assets $ 271,904 $ 273,715

Basis of Presentation and Sum_2

Basis of Presentation and Summary of Significant Accounting Policies (Policies)	3 Months Ended
	Apr. 30, 2022
Accounting Policies [Abstract]
Principles of Consolidation	Principles of Consolidation The accompanying unaudited condensed consolidated financial statements have been prepared in conformity with generally accepted accounting principles in the United States of America (“GAAP”) and include the accounts of the Company’s wholly-owned subsidiaries. All intercompany transactions and balances have been eliminated on consolidation.
Basis of Accounting	The unaudited condensed consolidated balance sheet as of January 31, 2022 included herein was derived from the audited financial statements as of that date, but does not include all disclosures, including certain notes required by GAAP on an annual reporting basis. In management's opinion, the unaudited condensed consolidated financial statements reflect all normal recurring adjustments necessary to state fairly the balance sheet, statements of comprehensive loss, and stockholders' equity (deficit), and statements of cash flows for the interim periods, but are not necessarily indicative of the results of operations to be anticipated for the full fiscal year or any future period. These condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and notes included in the Company’s Annual Report on Form 10-K filed with the SEC on March 24, 2022.
Use of Estimates	Use of Estimates The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported and disclosed in the consolidated financial statements and accompanying notes. Estimates and assumptions reflected in the consolidated financial statements include, but are not limited to, revenue recognition, the useful lives and carrying values of long-lived assets, the fair value of the Convertible Notes (as defined in Note 6), the fair value of common stock for periods prior to the Direct Listing, stock-based compensation expense, the period of benefit for deferred contract acquisition costs, and income taxes. Actual results could differ from those estimates.
Risks and Uncertainties	Risks and UncertaintiesAt the onset of the COVID-19 pandemic, the Company temporarily closed its headquarters and other physical offices, required its employees and contractors to work remotely, and implemented travel restrictions, all of which represented a significant disruption in how the Company operates its business. While the Company’s headquarters and certain other physical offices have since reopened and business travel has resumed, its employees and contractors currently have the option to continue to work remotely, and operations continue to be affected by the COVID-19 pandemic. The operations of the Company’s partners and customers have likewise been disrupted. While the duration and extent of the COVID-19 pandemic depends on future developments that cannot be accurately predicted at this time, such as the extent and effectiveness of containment and mitigation actions, the emergence of variant strains of the virus, and the availability and widespread use of effective vaccines, it has already had an adverse effect on the global economy and the ultimate societal and economic impact of the COVID-19 pandemic remains unknown. In particular, the conditions caused by this pandemic could affect the rate of global IT spending and could adversely affect demand for the Company’s platform, lengthen the Company’s sales cycles, reduce the value or duration of subscriptions, negatively impact collections of accounts receivable, reduce expected spending from new customers, cause some of the Company’s paying customers to go out of business, limit the ability of the Company’s direct sales force to travel to customers and potential customers, and affect contraction or attrition rates of the Company’s customers, all of which could adversely affect the Company’s business, results of operations, and financial condition. As of the date of issuance of the financial statements, the Company is not aware of any specific event or circumstance related to COVID-19 that would require it to update its estimates or judgments or adjust the carrying value of its assets or liabilities. Actual results could differ from those estimates and any such differences may be material to the condensed consolidated financial statements.
Concentration of Credit Risk	Concentration of Credit Risk Financial instruments that potentially subject the Company to a concentration of credit risk consist of cash, cash equivalents, and marketable securities. Substantially all the Company’s cash and cash equivalents are held with financial institutions that management believes are of high credit quality. Such deposits may, at times, exceed federally insured limits. Cash equivalents are invested in highly rated money market funds. A large portion of the Company’s customers authorize the Company to bill their credit card accounts through the Company’s third-party payment processing partners, presenting additional credit risk. For the three months ended April 30, 2022 and April 30, 2021, there was no individual customer that accounted for 10% or more of the Company’s revenues. The Company had one customer account for approximately 30% of accounts receivable as of April 30, 2022. No customer accounted for more than 10% of accounts receivable as of January 31, 2022.
Fair Value of Financial Instruments	Fair Value of Financial Instruments The carrying amounts reflected in the condensed consolidated balance sheets for cash equivalents, accounts receivable, and accounts payable approximate their respective fair values due to the short maturities of those instruments. Available-for-sale marketable securities are recorded at fair value on the condensed consolidated balance sheets. The Company accounts for certain of its financial assets at fair value. In determining and disclosing fair value, the Company uses a fair value hierarchy established by U.S. GAAP. The guidance defines fair value as an exit price, representing the amount that would be received upon the sale of an asset or paid to transfer a liability in an orderly transaction between market participants. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or liability. As a basis for considering such assumptions, the Company utilizes a three-tier fair value hierarchy, which prioritizes the inputs used in measuring fair value as follows: Level 1—Observable inputs such as quoted prices in active markets. Level 2—Inputs other than the quoted prices in active markets that are observable either directly or indirectly. Level 3—Unobservable inputs in which there is little or no market data and that are significant to the fair value of the assets or liabilities. In determining fair value, the Company utilizes valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs to the extent possible as well as considers counterparty credit risk in its assessment of fair value. Reclassifications The Company reclassified $4.1 million of deferred revenue, noncurrent from other liabilities, noncurrent for the comparative condensed consolidated balance sheets to conform to the current year presentation.
Recently Issued Accounting Pronouncements Not Yet Adopted and Recently Adopted Accounting Pronouncements	Recently Issued Accounting Pronouncements Not Yet Adopted In October 2021, the FASB issued ASU No. 2021-08, Business Combinations - Accounting for Contract Liabilities from Contracts with Customers, which requires an acquirer in a business combination to recognize and measure contract assets and contract liabilities from acquired contracts using the revenue recognition guidance under Accounting Standards Codification Topic 606 in order to align the recognition of a contract liability with the definition of a performance obligation. The guidance is effective for the Company’s fiscal years beginning after February 1, 2023. The Company is currently evaluating the impact of adopting ASU 2021-08. Recently Adopted Accounting Pronouncements On February 1, 2022, the Company adopted ASU No. 2020-06, Accounting for Convertible Instruments and Contracts in an Entity's Own Equity , which simplifies the accounting for certain convertible instruments, amends the guidance on derivative scope exceptions for contracts in an entity's own equity, and modifies the guidance on diluted earnings per share calculations as a result of these changes. The adoption of the guidance did not have an impact on the Company’s condensed consolidated financial statements. On February 1, 2021, the Company adopted ASU No. 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments , which requires the measurement and recognition of expected credit losses for financial assets held at amortized cost, including accounts receivables. It also eliminates the concept of other-than-temporary impairment and requires credit losses related to available-for-sale debt securities to be recorded through an allowance for credit losses rather than as a reduction in the amortized cost basis of the securities. These changes will result in more timely recognition of credit losses. The adoption of the guidance did not have a material impact on the Company’s condensed consolidated financial statements. On February 1, 2021, the Company adopted ASU No. 2018-15 , Intangibles-Goodwill and Other-Internal-Use Software (Subtopic 350-40), Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract. The amendments in ASU No. 2018-15 amend the definition of a hosting arrangement and requires a customer in a hosting arrangement that is a service contract to capitalize certain costs as if the arrangement were an internal-use software project . The Company adopted ASU No. 2018-15 as of February 1, 2021 using a prospective transition approach.

Revenues (Tables)

Revenues (Tables)	3 Months Ended
	Apr. 30, 2022
Revenue from Contract with Customer [Abstract]
Schedule of Deferred Contract Acquisition Costs	The following table summarizes the activity of deferred contract acquisition costs (in thousands): Three Months Ended April 30, 2022 2021 Beginning balance $ 22,771 $ 12,093 Capitalization of contract acquisition costs 6,081 4,122 Amortization of deferred contract acquisition costs (3,045) (1,629) Ending balance $ 25,807 $ 14,586 Deferred contract acquisition costs, current $ 12,292 $ 6,896 Deferred contract acquisition costs, noncurrent 13,515 7,690 Total deferred contract acquisition costs $ 25,807 $ 14,586

Fair Value Measurements (Tables

Fair Value Measurements (Tables)	3 Months Ended
	Apr. 30, 2022
Fair Value Disclosures [Abstract]
Schedule of Fair Value of Assets and Liabilities Measured on Recurring Basis	The following table summarizes, for assets and liabilities measured at fair value, the respective fair value and classification by level of input within the fair value hierarchy (in thousands): April 30, 2022 Level 1 Level 2 Level 3 Total Current Assets Cash equivalents Money market funds $ 133,454 $ — $ — $ 133,454 Commercial paper — 5,546 — 5,546 Certificates of deposit — 600 — 600 Total cash equivalents $ 133,454 $ 6,146 $ — $ 139,600 Marketable securities U.S. treasury bonds $ 27,996 $ — $ — $ 27,996 Commercial paper — 30,613 — 30,613 Corporate bonds — 24,596 — 24,596 Certificate of deposit — 852 — 852 Total marketable securities $ 27,996 $ 56,061 $ — $ 84,057 Non-current Assets Corporate bonds — 1,128 — 1,128 Total assets $ 161,450 $ 63,335 $ — $ 224,785 January 31, 2022 Level 1 Level 2 Level 3 Total Current Assets Cash equivalents Money market funds $ 176,855 $ — $ — $ 176,855 Commercial paper — — — — Certificates of deposit — — — — Total cash equivalents $ 176,855 $ — $ — $ 176,855 Marketable securities U.S. treasury bonds $ — $ — $ — $ — Commercial paper — 44,943 — 44,943 Corporate bonds — 26,685 — 26,685 Certificate of deposit — — — — Total marketable securities $ — $ 71,628 $ — $ 71,628 Non-current Assets Corporate bonds — 2,760 — 2,760 Total assets $ 176,855 $ 74,388 $ — $ 251,243
Schedule of Debt Securities, Available-for-sale	The following table summarizes the Company's investments in marketable securities on the condensed consolidated balance sheets (in thousands): April 30, 2022 Amortized Gross Gross Unrealized Losses Estimated Current Assets U.S. treasury bonds $ 28,028 $ — $ (32) $ 27,996 Commercial paper 30,630 — (17) 30,613 Corporate bonds 24,732 — (136) 24,596 Certificates of deposit 853 — (1) 852 Total marketable securities $ 84,243 $ — $ (186) $ 84,057 Non-current Assets Corporate bonds 1,129 — (1) 1,128 Total assets $ 85,372 $ — $ (187) $ 85,185 January 31, 2022 Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Estimated Fair Value Current Assets U.S. treasury bonds $ — $ — $ — $ — Commercial paper 44,951 — (8) 44,943 Corporate bonds 26,730 3 (48) 26,685 Certificates of deposit — — — — Total marketable securities $ 71,681 $ 3 $ (56) $ 71,628 Non-current Assets Corporate bonds 2,774 — (14) 2,760 Total assets $ 74,455 $ 3 $ (70) $ 74,388

Balance Sheet Components (Table

Balance Sheet Components (Tables)	3 Months Ended
	Apr. 30, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Schedule of Property and Equipment, Net	Property and Equipment, Net Property and equipment, net, consisted of the following (in thousands): April 30, 2022 January 31, 2022 Desktop and other computer equipment $ 2,502 $ 2,217 Furniture and fixtures 9,216 8,788 Leasehold improvements 95,966 94,458 Capitalized internal-use software 12,362 12,249 Construction in progress 1 412 1,327 Total gross property and equipment 120,458 119,039 Less: Accumulated depreciation and amortization (22,229) (19,407) Total property and equipment, net $ 98,229 $ 99,632 __________________ 1 Construction in progress is primarily related to the build-out and improvements across the Company’s global offices. Refer to Note 9. Leases for additional information.
Schedule of Prepaid Expenses and Other Current Assets	Prepaid Expenses and Other Current Assets Prepaid expenses and other current assets consisted of the following (in thousands): April 30, 2022 January 31, 2022 Prepaid expenses $ 28,683 $ 22,970 Deferred contract acquisition costs, current 12,292 10,797 Other current assets 7,645 6,511 Total prepaid expenses and other current assets $ 48,620 $ 40,278
Schedule of Accrued Expenses and Other Current Liabilities	Accrued Expenses and Other Current Liabilities Accrued expenses and other current liabilities consisted of the following (in thousands): April 30, 2022 January 31, 2022 Accrued payroll liabilities $ 13,871 $ 16,906 Accrued taxes for fringe benefits 3,601 3,953 Accrued advertising expenses 6,838 9,359 Accrued property and equipment 1,046 465 Accrued consulting expenses 4,291 4,303 Accrued sales and value-added taxes 10,432 7,219 Other liabilities 20,483 18,710 Total accrued expenses and other current liabilities $ 60,562 $ 60,915

Convertible Notes_Related Par_2

Convertible Notes—Related Party (Tables)	3 Months Ended
	Apr. 30, 2022
Related Party Transactions [Abstract]
Summary of the Carrying Amount of Convertible Debt	Interest expense related to the Convertible Notes recorded prior to the conversion was as follows (in thousands): Three Months Ended April 30, 2021 Amortization of debt discount $ 6,246 Contractual interest expense 3,930 Total interest expense $ 10,176

Debt (Tables)

Debt (Tables)	3 Months Ended
	Apr. 30, 2022
Debt Disclosure [Abstract]
Schedule of Long-term Debt Instruments	The net carrying amount of the term loan was as follows (in thousands): April 30, 2022 January 31, 2022 Principal $ 37,667 $ 38,333 Accrued interest 78 74 Unamortized loan issuance costs (50) (54) Net carrying amount $ 37,695 $ 38,353 Term loan, current $ 4,245 $ 3,741 Term loan, noncurrent $ 33,450 $ 34,612

Leases (Tables)

Leases (Tables)	3 Months Ended
	Apr. 30, 2022
Leases [Abstract]
Schedule of Lease Cost	The components of lease costs, lease term, and discount rate for operating leases are as follows: Three Months Ended April 30, 2022 2021 Operating lease costs (in thousands) $ 8,668 $ 9,132 Short-term lease costs (in thousands) 717 728 Variable lease costs (in thousands) 593 189 Total lease costs (in thousands) $ 9,978 $ 10,049 Weighted-average remaining lease term (in years) 11.1 12.0 Weighted-average discount rate 9.6 % 9.5 % Supplemental cash flow information related to operating leases are as follows (in thousands): Three Months Ended April 30, 2022 2021 Cash paid for amounts included in the measurement of operating lease liabilities $ 3,395 $ 2,532 Right-of-use assets obtained in exchange for new operating lease liabilities $ 3,493 $ 2,710
Schedule of Operating Lease, Liability, Maturity	Future minimum lease payments (net of tenant improvement receivables) under non-cancelable operating leases with initial lease terms in excess of one year included in the Company’s lease liabilities as of April 30, 2022 are as follows (in thousands): Fiscal year ending January 31, Operating Lease Payments (Net) 2023 $ 25,772 2024 30,550 2025 28,325 2026 28,873 2027 and thereafter 255,169 Total undiscounted operating lease payments $ 368,689 Less: imputed interest (147,875) Total operating lease liabilities $ 220,814

Net Loss per Share (Tables)

Net Loss per Share (Tables)	3 Months Ended
	Apr. 30, 2022
Earnings Per Share [Abstract]
Calculation of Basic and Diluted Net Loss Per Share	The following table presents the calculation of basic and diluted net loss per share (in thousands, except per share data): Three Months Ended April 30, 2022 2021 Numerator: Net loss $ (98,868) $ (60,658) Denominator: Weighted-average shares used in calculating net loss per share, basic and diluted 189,590 162,079 Net loss per share, basic and diluted $ (0.52) $ (0.37)
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share	The potential shares of common stock that were excluded from the computation of diluted net loss per share for the period presented because including them would have been anti-dilutive are as follows (in thousands): Three Months Ended April 30, 2022 2021 Stock options 13,410 20,691 Restricted stock units 8,757 8,185 Early exercised stock options 141 548 Shares issuable pursuant to the 2020 Employee Stock Purchase Plan 125 81 Total 22,433 29,505

Stockholders' Deficit (Tables)

Stockholders' Deficit (Tables)	3 Months Ended
	Apr. 30, 2022
Share-based Payment Arrangement [Abstract]
Schedule of Stock Options Activity	Option activity under the Company’s combined stock plans is set forth below (in thousands, except years and per share data): Number of Shares Weighted- Average Exercise Price Weighted- Aggregate Intrinsic Value Balances at January 31, 2022 14,383 $ 3.02 6.1 $ 711,455 Options granted — — Options exercised (825) 2.70 Options cancelled (148) 5.44 Balances at April 30, 2022 13,410 $ 3.01 5.9 $ 319,039 Vested and exercisable at April 30, 2022 9,970 $ 2.51 5.5 $ 242,152 Vested and expected to vest at April 30, 2022 13,551 $ 3.02 5.9 $ 322,298
Summary of Weighted-Average Grant-Date Fair Value of Options Granted and Total Intrinsic Value of Options Exercised	The total intrinsic value of options exercised during the periods presented was as follows: Three Months Ended April 30, 2022 2021 Aggregate intrinsic value of options exercised (in thousands) $ 33,213 $ 42,175
Schedule Assumptions used in the Black-Scholes Pricing Model for Stock-based Compensation
Schedule of RSU Activity	The Company’s RSU activity is set forth below (in thousands, except per share data): Number of Shares Weighted- Average Grant Date Fair Value Aggregate Intrinsic Value Unvested RSUs at January 31, 2022 8,812 $ 47.07 $ 462,426 RSUs granted 959 38.01 RSUs vested (687) 31.67 RSUs cancelled/forfeited (327) 30.82 Unvested RSUs at April 30, 2022 8,757 47.89 $ 234,652 RSUs vested, not yet released at April 30, 2022 558 $ 20.66
Schedule of Stock-Based Compensation Expense	Stock-based compensation for stock-based awards to employees and non-employees in the Company’s condensed consolidated statements of operations for the periods below were as follows (in thousands): Three Months Ended April 30, 2022 2021 Cost of revenues $ 321 $ 120 Research and development 21,129 9,140 Sales and marketing 12,489 4,153 General and administrative 5,970 2,618 Total stock-based compensation expense $ 39,909 $ 16,031
Summary of Unrecognized Compensation Costs, Related to Unvested Awards	Total unrecognized compensation costs related to unvested awards not yet recognized under all equity compensation plans was as follows: April 30, 2022 Unrecognized Expense Weighted-Average Expected Recognition Period Stock options $ 9,605 1.5 RSUs 367,453 2.9 Total unrecognized stock-based compensation expense $ 377,058 2.8

Interest Income and Other Inc_2

Interest Income and Other Income (Expense), Net (Tables)	3 Months Ended
	Apr. 30, 2022
Other Income and Expenses [Abstract]
Schedule of Interest and Other Income (Expense), Net	Interest income and other income (expense), net consist of the following (in thousands): Three Months Ended April 30, 2022 2021 Interest income $ 192 $ 94 Unrealized gains (losses) on foreign currency transactions (643) 111 Other non-operating expense (895) (197) Total interest income and other income (expense), net $ (1,346) $ 8

Geographic Information (Tables)

Geographic Information (Tables)	3 Months Ended
	Apr. 30, 2022
Segment Reporting [Abstract]
Revenue by Geographic Areas	Revenues Three Months Ended April 30, 2022 2021 United States $ 71,229 $ 44,107 International 49,417 32,566 Total revenues $ 120,646 $ 76,673
Long-lived Assets by Geographic Areas	Long-Lived Assets April 30, 2022 January 31, 2022 United States $ 266,310 $ 267,007 International 5,594 6,708 Total long-lived assets $ 271,904 $ 273,715

Basis of Presentation and Sum_3

Basis of Presentation and Summary of Significant Accounting Policies - Narrative (Details)	3 Months Ended
	Apr. 30, 2022
Customer One | Revenue from Contract with Customer Benchmark | Customer Concentration Risk
Concentration Risk [Line Items]
Concentration risk, percentage	30.00%

Revenues - Narrative (Details)

Revenues - Narrative (Details) - USD ($) $ in Millions	3 Months Ended
	Apr. 30, 2022	Apr. 30, 2021
Revenue from Contract with Customer [Abstract]
Deferred revenue recognized	$ 74	$ 45.1
Deferred contract acquisition costs, amortization period	3 years

Revenues - Performance Obligati

Revenues - Performance Obligations (Details) - Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-05-01 $ in Millions	Apr. 30, 2022USD ($)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, amount	$ 250.4
Revenue, remaining performance obligation, percentage	87.00%
Revenue, remaining performance obligation, expected timing of satisfaction, period	12 months

Revenues - Deferred Contract Ac

Revenues - Deferred Contract Acquisition Costs Activity (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2022	Apr. 30, 2021	Jan. 31, 2022
Capitalized Contract Costs [Roll Forward]
Beginning balance	$ 22,771	$ 12,093
Capitalization of contract acquisition costs	6,081	4,122
Amortization of deferred contract acquisition costs	(3,045)	(1,629)
Ending balance	25,807	14,586
Deferred contract acquisition costs, current	12,292	6,896	$ 10,797
Deferred contract acquisition costs, noncurrent	13,515	7,690
Total deferred contract acquisition costs	$ 25,807	$ 14,586	$ 22,771

Fair Value Measurements - Fair

Fair Value Measurements - Fair Value Hierarchy (Details) - USD ($) $ in Thousands	Apr. 30, 2022	Jan. 31, 2022
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	$ 139,600	$ 176,855
Marketable securities	84,057	71,628
Total assets	224,785	251,243
Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	133,454	176,855
U.S. treasury bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	27,996	0
Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	5,546	0
Marketable securities	30,613	44,943
Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	24,596	26,685
Non-current Assets	1,128	2,760
Certificates of deposit
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	600	0
Marketable securities	852	0
Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	133,454	176,855
Marketable securities	27,996	0
Total assets	161,450	176,855
Level 1 | Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	133,454	176,855
Level 1 | U.S. treasury bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	27,996	0
Level 1 | Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Marketable securities	0	0
Level 1 | Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Non-current Assets	0	0
Level 1 | Certificates of deposit
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Marketable securities	0	0
Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	6,146	0
Marketable securities	56,061	71,628
Total assets	63,335	74,388
Level 2 | Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Level 2 | U.S. treasury bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Level 2 | Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	5,546	0
Marketable securities	30,613	44,943
Level 2 | Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	24,596	26,685
Non-current Assets	1,128	2,760
Level 2 | Certificates of deposit
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	600	0
Marketable securities	852	0
Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Marketable securities	0	0
Total assets	0	0
Level 3 | Money market funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Level 3 | U.S. treasury bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Level 3 | Commercial paper
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Marketable securities	0	0
Level 3 | Corporate bonds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Non-current Assets	0	0
Level 3 | Certificates of deposit
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents	0	0
Marketable securities	$ 0	$ 0

Fair Value Measurements - Inves

Fair Value Measurements - Investments (Details) - USD ($) $ in Thousands	Apr. 30, 2022	Jan. 31, 2022
Current assets
Amortized Cost	$ 84,243	$ 71,681
Gross Unrealized Gains	0	3
Gross Unrealized Losses	(186)	(56)
Estimated Fair Value	84,057	71,628
Non-current Assets
Total assets, amortized cost	85,372	74,455
Total assets, gross unrealized gains	0	3
Total assets, gross unrealized losses	(187)	(70)
Total assets, estimated fair value	85,185	74,388
U.S. treasury bonds
Current assets
Amortized Cost	28,028	0
Gross Unrealized Gains	0	0
Gross Unrealized Losses	(32)	0
Estimated Fair Value	27,996	0
Commercial paper
Current assets
Amortized Cost	30,630	44,951
Gross Unrealized Gains	0	0
Gross Unrealized Losses	(17)	(8)
Estimated Fair Value	30,613	44,943
Corporate bonds
Current assets
Amortized Cost	24,732	26,730
Gross Unrealized Gains	0	3
Gross Unrealized Losses	(136)	(48)
Estimated Fair Value	24,596	26,685
Non-current Assets
Amortized Cost	1,129	2,774
Gross Unrealized Gains	0	0
Gross Unrealized Losses	(1)	(14)
Estimated Fair Value	1,128	2,760
Certificates of deposit
Current assets
Amortized Cost	853	0
Gross Unrealized Gains	0	0
Gross Unrealized Losses	(1)	0
Estimated Fair Value	$ 852	$ 0

Fair Value Measurements - Narra

Fair Value Measurements - Narrative (Details) - USD ($)	3 Months Ended
	Apr. 30, 2022	Apr. 30, 2021	Jun. 26, 2020	Apr. 30, 2020	Jan. 30, 2020
Debt Instrument [Line Items]
Debt drawn	$ 0	$ 9,000,000
Term Loan Agreement | Secured Debt
Debt Instrument [Line Items]
Loan agreement term				5 years
Long-term debt, face amount				$ 40,000,000
Debt drawn	40,000,000
Principal	$ 37,667,000	$ 38,333,000
January 2020 Convertible Note | Fair Value
Debt Instrument [Line Items]
Convertible debt, fair value disclosures					$ 203,000,000
June 2020 Convertible Note | Fair Value
Debt Instrument [Line Items]
Convertible debt, fair value disclosures			$ 112,000,000

Balance Sheet Components - Prop

Balance Sheet Components - Property and Equipment (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2022	Apr. 30, 2021	Jan. 31, 2022
Property, Plant and Equipment [Line Items]
Total gross property and equipment	$ 120,458		$ 119,039
Less: Accumulated depreciation and amortization	(22,229)		(19,407)
Property and equipment, net	98,229		99,632
Depreciation and amortization	3,100	$ 1,000
Desktop and other computer equipment
Property, Plant and Equipment [Line Items]
Total gross property and equipment	2,502		2,217
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Total gross property and equipment	9,216		8,788
Leasehold improvements
Property, Plant and Equipment [Line Items]
Total gross property and equipment	95,966		94,458
Capitalized internal-use software
Property, Plant and Equipment [Line Items]
Total gross property and equipment	12,362		12,249
Construction in progress
Property, Plant and Equipment [Line Items]
Total gross property and equipment	$ 412		$ 1,327

Balance Sheet Components - Prep

Balance Sheet Components - Prepaid Expenses and Other Current Assets (Details) - USD ($) $ in Thousands	Apr. 30, 2022	Jan. 31, 2022	Apr. 30, 2021
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Prepaid expenses	$ 28,683	$ 22,970
Deferred contract acquisition costs, current	12,292	10,797	$ 6,896
Other current assets	7,645	6,511
Prepaid expenses and other current assets	$ 48,620	$ 40,278

Balance Sheet Components - Accr

Balance Sheet Components - Accrued Expenses and Other Current Liabilities (Details) - USD ($) $ in Thousands	Apr. 30, 2022	Jan. 31, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Accrued payroll liabilities	$ 13,871	$ 16,906
Accrued taxes for fringe benefits	3,601	3,953
Accrued advertising expenses	6,838	9,359
Accrued property and equipment	1,046	465
Accrued consulting expenses	4,291	4,303
Accrued sales and value-added taxes	10,432	7,219
Other liabilities	20,483	18,710
Accrued expenses and other current liabilities	$ 60,562	$ 60,915

Convertible Notes_Related Par_3

Convertible Notes—Related Party - Narrative (Details)	Jul. 01, 2021USD ($)shares	Jun. 30, 2020USD ($)debt_instrument	Apr. 30, 2022USD ($)	Apr. 30, 2021USD ($)	Apr. 30, 2020USD ($)	Jan. 31, 2020USD ($)
Convertible Debt
Related Party Transaction [Line Items]
Number of debt instruments issued in the period | debt_instrument		2
Net carrying amount	$ 368,500,000
Accrued interest	20,400,000
Unamortized debt discount	$ 101,900,000
Convertible Debt | Common Class B
Related Party Transaction [Line Items]
Number of shares from conversion (in shares) | shares	17,012,822
Convertible Debt | June 2020 Convertible Note
Related Party Transaction [Line Items]
Convertible notes, interest rate, stated percentage		3.50%
Long-term debt, face amount		$ 150,000,000
Convertible Debt | January 2020 Convertible Note
Related Party Transaction [Line Items]
Convertible notes, interest rate, stated percentage						3.50%
Long-term debt, face amount						$ 300,000,000
Secured Debt | Term Loan Agreement
Related Party Transaction [Line Items]
Long-term debt, face amount					$ 40,000,000
Long-term debt, term					5 years
Net carrying amount			$ 37,695,000	$ 38,353,000
Accrued interest			$ 78,000	$ 74,000

Convertible Notes_Related Par_4

Convertible Notes—Related Party - Interest Expense (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2022	Apr. 30, 2021
Related Party Transaction [Line Items]
Amortization of debt discount	$ 4	$ 6,251
Convertible Notes
Related Party Transaction [Line Items]
Amortization of debt discount		6,246
Contractual interest expense		3,930
Interest expense		$ 10,176

Debt - Narrative (Details)

Debt - Narrative (Details) - USD ($)	3 Months Ended
	Apr. 30, 2022	Apr. 30, 2021	Apr. 30, 2020
Line of Credit Facility [Line Items]
Debt drawn	$ 0	$ 9,000,000
Secured Debt | Term Loan Agreement
Line of Credit Facility [Line Items]
Long-term debt, term			5 years
Long-term debt, face amount			$ 40,000,000
Debt drawn	40,000,000
Debt outstanding	$ 37,667,000	$ 38,333,000

Debt - Net Carrying Amount of T

Debt - Net Carrying Amount of Term Loan (Details) - Secured Debt - Term Loan Agreement - USD ($) $ in Thousands	Apr. 30, 2022	Apr. 30, 2021
Debt Instrument [Line Items]
Principal	$ 37,667	$ 38,333
Accrued interest	78	74
Unamortized loan issuance costs	(50)	(54)
Net carrying amount	37,695	38,353
Term loan, current	4,245	3,741
Term loan, noncurrent	$ 33,450	$ 34,612

Commitments and Contingencies (

Commitments and Contingencies (Details) - USD ($) $ in Millions	1 Months Ended
	Jan. 31, 2021	Apr. 30, 2022
Loss Contingencies [Line Items]
Letters of credit outstanding, amount		$ 20.1
Long-term purchase commitment, period	60 months
Minimum spending amount	$ 103.5
Maximum offsetting amount	$ 7.3
Credits earned		3.5
Software-based Services
Loss Contingencies [Line Items]
Purchase commitment remaining		20.7
Hosting-Related Services
Loss Contingencies [Line Items]
Purchase commitment remaining		$ 75.8

Leases - Components of Lease Co

Leases - Components of Lease Cost (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2022	Apr. 30, 2021
Leases [Abstract]
Operating lease costs (in thousands)	$ 8,668	$ 9,132
Short-term lease costs (in thousands)	717	728
Variable lease costs (in thousands)	593	189
Total lease costs (in thousands)	$ 9,978	$ 10,049
Weighted-average remaining lease term (in years)	11 years 1 month 6 days	12 years
Weighted-average discount rate	9.60%	9.50%
Cash paid for amounts included in the measurement of operating lease liabilities	$ 3,395	$ 2,532
Right-of-use assets obtained in exchange for new operating lease liabilities	$ 3,493	$ 2,710

Leases - Future Minimum Lease P

Leases - Future Minimum Lease Payments (Details) $ in Thousands	Apr. 30, 2022USD ($)
Leases [Abstract]
2023	$ 25,772
2024	30,550
2025	28,325
2026	28,873
2027 and thereafter	255,169
Total undiscounted operating lease payments	368,689
Less: imputed interest	(147,875)
Total operating lease liabilities	$ 220,814

Leases (Details)

Leases (Details) - USD ($) $ in Thousands	Apr. 30, 2022	Jan. 31, 2022
Leases [Abstract]
Letters of credit outstanding, amount	$ 20,100
Operating lease right-of-use assets	173,675	$ 174,083
Total operating lease liabilities	$ 220,814

Net Loss per Share (Details)

Net Loss per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2022	Apr. 30, 2021
Numerator:
Net loss	$ (98,868)	$ (60,658)
Denominator:
Weighted-average shares used in calculating net loss per share, basic (in shares)	189,590	162,079
Weighted-average shares used in calculating net loss per share, diluted (in shares)	189,590	162,079
Net loss per share, basic (in dollars per share)	$ (0.52)	$ (0.37)
Net loss per share, diluted (in dollars per share)	$ (0.52)	$ (0.37)

Net Loss per Share - Antidiluti

Net Loss per Share - Antidilutive Securities (Details) - shares	Jul. 01, 2021	Apr. 30, 2022	Apr. 30, 2021
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)		22,433,000	29,505,000
Convertible Debt | Common Class B
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Number of shares from conversion (in shares)	17,012,822
Stock options
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)		13,410,000	20,691,000
Restricted stock units
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)		8,757,000	8,185,000
Early exercised stock options
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)		140,507	548,299
Shares issuable pursuant to the 2020 Employee Stock Purchase Plan
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities (in shares)		125,000	81,000

Stockholders' Deficit - Narrati

Stockholders' Deficit - Narrative (Details) $ in Thousands	Feb. 01, 2022shares	Sep. 30, 2020periodshares	Apr. 30, 2022USD ($)voteshares	Apr. 30, 2021USD ($)shares	Jan. 31, 2022USD ($)	Feb. 01, 2021shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, shares authorized (in shares)			1,500,000,000
Options, number of shares, period increase (decrease)	9,414,923
Antidilutive securities (in shares)			22,433,000	29,505,000
Share-based payment arrangement, number of purchase periods | period		4
Total stock-based compensation expense | $			$ 39,909	$ 16,031
Employee contributions withheld | $			2,800		$ 7,200
Unrecognized expense | $			$ 377,058
Remaining vesting period, vesting percentage			2.08%
Early exercised stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Antidilutive securities (in shares)			140,507	548,299
Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Options, expiration period			10 years
Exercise price, minimum threshold, as a 100% of estimated fair value on the date of grant			100.00%
Vesting period			4 years
Stock options | Share-based Payment Arrangement, Tranche One
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage			25.00%
Restricted stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period			4 years
Employee Stock
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, shares reserved for future issuance (in shares)		2,000,000
Increase in authorized share amount (in shares)	5,497,785					3,614,801
Total stock-based compensation expense | $			$ 1,900	$ 2,400
Unrecognized expense | $			$ 7,300
Unrecognized expense, period for recognition			1 year 1 month 6 days
Common Class A
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, shares authorized (in shares)			1,000,000,000
Number of votes per share | vote			1
Conversion of stock, shares converted (in shares)			1
Common stock, shares issued (in shares)			104,619,843
Common stock, shares outstanding (in shares)			104,619,843
Common Class A | Employee Stock
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based payment arrangement, offering period (in months)		6 months
Purchase price of common stock, percent		85.00%
Common Class B
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, shares authorized (in shares)			500,000,000
Number of votes per share | vote			10
Common stock, shares issued (in shares)			85,489,359
Common stock, shares outstanding (in shares)			85,489,359

Stockholders' Deficit - Schedul

Stockholders' Deficit - Schedule of Option Activity (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2022	Jan. 31, 2022	Apr. 30, 2021
Number of Shares
Beginning balance (in shares)	14,383
Options granted (in shares)	0
Options exercised (in shares)	(825)
Options canceled (in shares)	(148)
Ending balance (in shares)	13,410	14,383
Vested and exercisable, end of period (in shares)	9,970
Vested and expected to vest, end of period (in shares)	13,551
Weighted- Average Exercise Price
Beginning balance (in dollars per share)	$ 3.02
Options granted (in dollars per share)	0
Options exercised (in dollars per share)	2.70
Options canceled (in dollars per share)	5.44
Ending balance (in dollars per share)	3.01	$ 3.02
Vested and exercisable, end of period (in dollars per share)	2.51
Vested and expected to vest, end of period (in dollars per share)	$ 3.02
Weighted average remaining contractual term	5 years 10 months 24 days	6 years 1 month 6 days
Weighted average remaining contractual term, vested and exercisable	5 years 6 months
Weighted average remaining contractual term, vested and expected to vest	5 years 10 months 24 days
Aggregate intrinsic value, outstanding	$ 319,039	$ 711,455
Aggregate intrinsic value, vested and exercisable	242,152
Aggregate intrinsic value, vested and expected to vest	322,298
Aggregate intrinsic value of options exercised (in thousands)	$ 33,213		$ 42,175

Stockholders' Deficit - Sched_2

Stockholders' Deficit - Schedule of RSU Activity (Details) - Restricted stock units - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2022	Jan. 31, 2022
Number of Shares
Beginning Balance (in shares)	8,812
RSUs granted (in shares)	959
RSUs vested, and released (in shares)	(687)
RSUs cancelled/forfeited (in shares)	(327)
Ending Balance (in shares)	8,757
Weighted- Average Grant Date Fair Value
Beginning Balance (in dollars per share)	$ 47.07
RSUs granted (in dollars per share)	38.01
RSUs vested, and released (in dollars per share)	31.67
RSUs cancelled/forfeited (in dollars per share)	30.82
Ending Balance (in dollars per share)	$ 47.89
RSUs vested, not released (in shares)	558
RSUs vested, not released (in dollars per share)	$ 20.66
Aggregate Intrinsic Value	$ 234,652	$ 462,426

Stockholders' Deficit - Stock-b

Stockholders' Deficit - Stock-based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2022	Apr. 30, 2021
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	$ 39,909	$ 16,031
Unrecognized expense, stock options	9,605
Unrecognized expense, RSUs	367,453
Total unrecognized stock-based compensation expense	$ 377,058
Weighted-Average Expected Recognition Period (in years)	2 years 9 months 18 days
Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Weighted-Average Expected Recognition Period (in years)	1 year 6 months
Restricted stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Weighted-Average Expected Recognition Period (in years)	2 years 10 months 24 days
Cost of revenues
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	$ 321	120
Research and development
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	21,129	9,140
Sales and marketing
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	12,489	4,153
General and administrative
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock-based compensation expense	$ 5,970	$ 2,618

Interest Income and Other Inc_3

Interest Income and Other Income (Expense), Net (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2022	Apr. 30, 2021
Other Income and Expenses [Abstract]
Interest income	$ 192	$ 94
Unrealized gains (losses) on foreign currency transactions	(643)	111
Other non-operating expense	(895)	(197)
Interest income and other income (expense), net	$ (1,346)	$ 8

Income Taxes (Details)

Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2022	Apr. 30, 2021
Income Tax Disclosure [Abstract]
Income tax expense	$ 933	$ 310

Geographic Information (Details

Geographic Information (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2022	Apr. 30, 2021	Jan. 31, 2022
Segment Reporting, Revenue Reconciling Item [Line Items]
Revenues	$ 120,646	$ 76,673
Long-lived assets	271,904		$ 273,715
United States
Segment Reporting, Revenue Reconciling Item [Line Items]
Revenues	71,229	44,107
Long-lived assets	266,310		267,007
International
Segment Reporting, Revenue Reconciling Item [Line Items]
Revenues	49,417	$ 32,566
Long-lived assets	$ 5,594		$ 6,708