Customers Bancorp 8K Reports Record Earnings | CUBI 27 Jan 15

Highly Focused, Low Risk, Above Average Growth

Bank Holding Company

Investor Presentation

January, 2015

NYSE: CUBI

Forward-Looking Statements

This presentation as well as other written or oral communications made from time to time by us, may contain certain forward-looking information
within the meaning of the Securities Act of 1933, as amended, and the Securities Exchange Act of 1934, as amended. These statements relate to future
events or future predictions, including events or predictions relating to our future financial performance, and are generally identifiable by the use of
forward-looking terminology such as “believes,” “expects,” “may,” “will,” “should,” “plan,” “intend,” “target,” or “anticipates” or the negative thereof
or comparable terminology, or by discussion of strategy or goals that involve risks and uncertainties. These forward-looking statements are only
predictions and estimates regarding future events and circumstances and involve known and unknown risks, uncertainties and other factors that may
cause our actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity,
performance or achievements expressed or implied by such forward-looking statements. This information is based on various assumptions by us that
may not prove to be correct. Important factors to consider and evaluate in such forward-looking statements include:

• changes in the external competitive market factors that might impact our results of operations;

• changes in laws and regulations, including without limitation changes in capital requirements under the federal prompt corrective action regulations;

• changes in our business strategy or an inability to execute our strategy due to the occurrence of unanticipated events;

• our ability to identify potential candidates for, and consummate, acquisition or investment transactions;

• the timing of acquisition or investment transactions;

• constraints on our ability to consummate an attractive acquisition or investment transaction because of significant competition for these
opportunities;

• the failure of the Bank to complete any or all of the transactions described herein on the terms currently contemplated;

• local, regional and national economic conditions and events and the impact they may have on us and our customers;

• ability to attract deposits and other sources of liquidity;

• changes in the financial performance and/or condition of our borrowers;

• changes in the level of non-performing and classified assets and charge-offs;

• changes in estimates of future loan loss reserve requirements based upon the periodic review thereof under relevant regulatory and accounting
requirements;

• the integration of the Bank’s recent FDIC-assisted acquisitions may present unforeseen challenges;

• inflation, interest rate, securities market and monetary fluctuations;

• the timely development and acceptance of new banking products and services and perceived overall value of these products and services by users;

• changes in consumer spending, borrowing and saving habits;

• technological changes;

• the ability to increase market share and control expenses;

Forward-Looking Statements

• continued volatility in the credit and equity markets and its effect on the general economy;

• the effect of changes in accounting policies and practices, as may be adopted by the regulatory agencies, as well as the Public Company
Accounting Oversight Board, the Financial Accounting Standards Board and other accounting standard setters;

• the businesses of the Bank and any acquisition targets or merger partners and subsidiaries not integrating successfully or such integration being
more difficult, time-consuming or costly than expected;

• material differences in the actual financial results of merger and acquisition activities compared with expectations, such as with respect to the full
realization of anticipated cost savings and revenue enhancements within the expected time frame;

• revenues following any merger being lower than expected;

• deposit attrition, operating costs, customer loss and business disruption following the merger, including, without limitation, difficulties in
maintaining relationships with employees being greater than expected.

These forward-looking statements are subject to significant uncertainties and contingencies, many of which are beyond our control. Although we
believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity,
performance or achievements. Accordingly, there can be no assurance that actual results will meet expectations or will not be materially lower
than the results contemplated in this presentation. You are cautioned not to place undue reliance on these forward-looking statements, which
speak only as of the date of this document or, in the case of documents referred to or incorporated by reference, the dates of those documents.
We do not undertake any obligation to release publicly any revisions to these forward-looking statements to reflect events or circumstances after
the date of this document or to reflect the occurrence of unanticipated events, except as may be required under applicable law.

This presentation is for discussion purposes only, and shall not constitute any offer to sell or the solicitation of an offer to buy any security, nor is it
intended to give rise to any legal relationship between Customers Bancorp, Inc. (the “Company”) and you or any other person, nor is it a
recommendation to buy any securities or enter into any transaction with the Company. The information contained herein is preliminary and
material changes to such information may be made at any time. If any offer of securities is made, it shall be made pursuant to a definitive offering
memorandum or prospectus (“Offering Memorandum”) prepared by or on behalf of the Company, which would contain material information not
contained herein and which shall supersede, amend and supplement this information in its entirety.

Any decision to invest in the Company’s securities should be made after reviewing an Offering Memorandum, conducting such investigations as the
investor deems necessary or appropriate, and consulting the investor’s own legal, accounting, tax, and other advisors in order to make an
independent determination of the suitability and consequences of an investment in such securities. No offer to purchase securities of the
Company will be made or accepted prior to receipt by an investor of an Offering Memorandum and relevant subscription documentation, all of
which must be reviewed together with the Company’s then-current financial statements and, with respect to the subscription documentation,
completed and returned to the Company in its entirety. Unless purchasing in an offering of securities registered pursuant to the Securities Act of
1933, as amended, all investors must be “accredited investors” as defined in the securities laws of the United States before they can invest in the
Company.

Forward-Looking Statements

This presentation also includes estimated guidance regarding our fully diluted earnings per share for the year 2015, which we have
previously disclosed and is subject to the assumptions and qualifications included in that previous disclosure. The guidance consists
solely of estimates prepared by management based on currently available information and assumptions of future performance of the
company and the general economy. Our independent registered public accounting firm has not audited, reviewed or performed any
procedures with respect to the guidance and, accordingly, does not express an opinion or any other form of assurance with respect to
this data. Our actual results may differ from the guidance, and any such differences could be material. Accordingly, undue reliance
should not be placed on this information. The factors discussed above should be considered and evaluated with respect to our
guidance.

Investment Proposition

Strong Organic Growth, Well Capitalized, Branch Lite Bank in Attractive Markets

§ $6.8 billion asset bank with only 19 sales offices

§ Well capitalized at 11.2% total risk based capital (estimated), 6.7% tier 1 leverage, and 6.4% tangible equity to tangible
assets

§ Target market from Boston to Philadelphia along Interstate 95

Strong Profitability, Growth & Efficient Operations

§ Q4 2014 earnings up 46% over Q4 2013 with an ROA of .80% and an ROE of 12%

§ Full Year 2014 net income of $43.2 million up 32% over 2013

§ ROA goal of 1% + and ROE of 12% + within 2-3 years, ROE goal already achieved

§ DDA and total deposits compounded annual growth of 88% and 71% respectively since 2009

§ Q4 net interest margin was 2.84%, up .05% over Sept 30, 2014

§ Operating efficiencies offset tighter margins and generate sustainable profitability

§ Efficiency ratio was 55% - Efficiency ratio expected to be in the 40’s within 36 months

Strong Credit Quality & Low Interest Rate Risk

§ 0.20% non-performing loans at December 31, 2014 (0.08% NPLs on $3.8 billion of loans originated after 2009)

§ No charge-offs on loans originated after 2009

§ Total reserves to non-performing loans of 289.5%

§ Minimal risk of margin compression from modestly higher short term rates and flatter curve

Attractive Valuation

§ Current share price, as of January 26,2015, $19.25 is 9.6x estimated 2015 earnings

§ Price/tangible book only 1.0x estimated for year end 2015 tangible book value

§ Peers, by size, trading at 14x LTM earnings and 1.7x price/tangible book; Peers with unique models trading at much
higher multiples

§ December 31, 2014 tangible book value of $16.43, up 14% during 2014 and up 87% since July 2009 with a CAGR of 13%

Creating Shareholder Value

Our shareholder value creation strategy optimizes earnings growth, ROE and
book value accretion

§ Build a high credit quality loan portfolio by marketing to high quality borrowers and charging them
a little less interest rate

§ Build a stable core deposit platform by paying a little more to attract core depositors and DDA’s
and then WOWing them with service

§ Operate our businesses at a significantly lower cost with a “branch lite,” high touch strategy
supported by high technology

§ Use new technologies and products to both disrupt the market and improve our operating
efficiencies

§ Control our risks; credit, interest rate, compliance, cyber security and talent attraction/retention

§ Resulting in sustainable above average ROE and growth rate in earnings in rising or stable interest
rate environments

Current Company Overview

Source: SNL Financial and Company data.

Note: Branch proposed in northeastern Philadelphia

~$6.8 bn Business Bank with 19 sales offices with
target market from Boston to Philadelphia

Operating in key Mid-Atlantic and Northeast
markets

§ Greater New York City area (Westchester County
Manhattan & Long Island)

§ Philadelphia area (Bucks, Berks, Chester, Delaware
and Philadelphia Counties in southeastern
Pennsylvania and Greater Princeton area in New
Jersey)

§ Greater Boston area (Boston and Providence)

“High-touch, supported with high-tech” value
proposition

§ Very experienced teams using “Single Point of
Contact” model

§ Provides exceptional customer service supported by
state-of-the-art technology support

§ Incentive compensation plans based upon P&L by
teams

Branches and Loan Production Offices

Our Competitive Advantage: A Highly Experienced Management Team

Execution Timeline

§ We invested in and
took control of a $270
million asset
Customers Bank (FKA
New Century Bank)

§ Identified existing
credit problems,
adequately reserved
and recapitalized the
bank

§ Actively worked out
very extensive loan
problems

§ Recruited experienced
management team

§ Enhanced credit and risk
management

§ Developed infrastructure
for organic growth

§ Built out warehouse
lending platform and
doubled deposit and loan
portfolio

§ Completed 3 small
acquisitions:

– ISN Bank (FDIC-
assisted) ~ $70 mm

– USA Bank (FDIC-
assisted) ~ $170 mm

– Berkshire Bancorp
(Whole bank) ~ $85
mm

§ Recruited proven lending
teams

§ Built out Commercial and
Multi-family lending
platforms

§ De Novo expansion;4-6
sales offices or teams
added each year

§ Continue to show strong
loan and deposit growth

§ Built a “branch lite” high
growth Community Bank
and model for future
growth

§ Goals to ~12%+ ROE;
~1% ROA

2009

Assets: $350M

Equity: $22M

2010-2011

Assets: $2.1B

Equity: $148M

2012-2013

Assets: $4.2B

Equity: $387M

4Q 2014

Assets: $6.8B

Equity: $443M

ROE: 12%

§ Single Point of Contact
Private Banking model
executed - commercial
focus

§ Introduce bankmobile -
banking of the future
for consumers

§ Continue to show
strong loan and
deposit growth

§ ~12%+ ROE; ~1%
ROA expected within
36 months

§ ~$6.5+ billion asset
bank by end of 2014

§ ~$9 billion asset bank
by end of 2017

Banking Strategy

Business Banking Focus - ~95% of revenues come from business segments

• Loan and deposit business through these segments:

• Banking Privately Held Businesses

• Banking High Net Worth Families

• Banking Mortgage Companies

• Selected Commercial Real Estate

All Consumer
Products

All Business
Products

All Non-Credit
Products

Client
Makes
One Call

Client

Private /
Personal
Bankers

Concierge
Bankers

Single Point of Contact

High Touch / High Tech

Deposit Strategy - High Touch, High Tech

§ Implementation of
technology suite
allows for unique
product offerings:

§ Remote account
opening &
deposit capture

§ Internet/mobile
banking

§ Free ATM
deployment in
U.S.

Cost of Funds + Branch Operating Expense - Fees = ALL-IN-Cost < Competitors

CUBI All-in cost of about 1.75% is less than competitors all-in cost over the long-term

Technology

§ Low cost banking
model allows for
more pricing
flexibility

§ Significantly lower
overhead costs vs. a
traditional branch

§ Pricing/profitability
measured across
relationship

Pricing

§ Experienced
bankers who own a
portfolio of
customers

§ Customer
acquisition &
retention strongly
incentivized

§ Takes banker to the
customer’s home or
office, 12 hours a
day, 7 days a week

§ Appointment
banking approach

§ Customer access to
private bankers

§ “Virtual Branches”
out of sales offices

Sales Force

Concierge Banking

Deposit Rates

Pay a Little More for Core Deposits, Emphasize DDA’s

Deposit and Borrowing Mix

Source: SNL Financial, Company documents. Peer data consists of Northeast, Southeast, and Mid-Atlantic banks and thrifts with assets between $3.0 billion and $8.0 billion.

Peer: 11%

Peer: 89%

•Borrowings principally fund our Mortgage
Warehouse business and assist in interest rate
risk management

Results in: Organic Growth of Deposits with Controlled Costs

Total Deposit Growth ($mm)

Average DDA Growth ($mm)

Customers strategies of single point of contact and recruiting known teams in target markets produce
rapid deposit growth with low total cost

Lending Strategy

High Growth with Strong Credit Quality

§Continuous recruitment of high quality teams

§Centralized credit committee approval for all loans

§Loans are stress tested for higher rates and a slower economy

§No losses on loans originated since new management team took over

§Creation of solid foundation for future earnings

Source: Company documents.

Accept a Little Less Yield from Strong Credit Quality Customers

Loan Quality, Product
Mix, Duration and
Collateral Influences
Yield

Source: SNL Financial, Company documents. Peer data consists of Northeast, Southeast, and Mid-Atlantic banks and thrifts with assets between $3.0 billion and $8.0 billion.

Peer: 39%

Peer: 61%

Loan Product Mix

Focus on Commercial
Borrowers

NPL

Source: SNL Financial, Company documents. Peer data consists of Northeast, Southeast, and Mid-Atlantic banks and thrifts with assets between $3.0 billion and $8.0 billion. Industry data includes all FDIC
insured banks. Peer and Industry data as of Sep 2014 pending final CALL reports.

Build an Outstanding Loan Quality Portfolio

Charge Offs

Customers non-performing loans at December 2014
excluding loans guaranteed by the FDIC were 0.13% of
total loans.

Charge-offs excluding FDIC guaranteed loans at
December 2014 were .02% of total loans.

C&I & Owner Occupied CRE Banking Strategy

Private & Commercial Banking

§Target companies with up to $100 million
annual revenues

§Very experienced teams

§Single point of contact

§NE, NY, PA & NJ markets

Small Business

§Target companies with less than $5.0 million
annual revenue

§Principally SBA loans originated by small
business relationship managers or branch
network

§Current focus PA & NJ markets. Expanding
to National Markets

Banking Privately Held Business

Source: Company documents.

Multi-Family Banking Strategy

Banking High Net Worth Families

Multi-Family Loan and Deposit Growth ($mm)

§ Focus on families that have income
producing real estate in their portfolios

§ Private banking approach

§ Focus Markets: New York & Philadelphia
MSAs

§ Average Loan Size: $4.0 - $7.0 million

§ Remote banking for deposits and other
relationship based loans

§ Portfolio grown organically from a start up
with very experienced teams hired in the
past 3 years

§ Strong credit quality niche

§ Interest rate risk managed actively

Source: Company documents.

Mortgage Warehouse Banking Strategy

§Private banking focused on mortgage
companies with $5 to $10 million equity

§Very strong credit quality relationship
business with good fee income and deposits

§~75 strong warehouse clients

§All outstanding loans are variable rate and
classified as held for sale

§All deposits are non-interest bearing DDA’s

§Balances rebounding from 2013 low and
expected to stay at this level

Banking Mortgage Companies

Source: Company documents.

Staff Expense Ratio

Build Efficient Operations

Occupancy Expense Ratio

Total Costs as a % of Assets

Total Revenue per Employee ($000s)

Assets per Employee ($mm)

Deposit, Lending and Efficiency Strategies Results in
Disciplined & Profitable Growth

Core Revenue ($mm)

Core Net Income ($mm) (1)

(1)Core income is net income before extraordinary items.

(2)CAGR calculated from Dec-09 to Sep-14 (annualized).

Net Interest Income ($mm)

• Strategy execution has produced superior growth in revenues and earnings

Income / Expense Growth ($mm)

Tangible BV per Share

Source:

Building Customers to Provide Superior Returns to Investors

Recent Performance Results

Financial Performance Targets

Earnings per Share Guidance / Valuation Multiples

Source: Company documents.

Startling Facts about Banks

§ Banks each year charge $32 billion in overdraft fees - that’s
allowing or creating over 1 billion overdrafts each year….Why??

§ Payday lenders charge consumers another $7 billion in fees

§ That’s more than 3x what America spends on Breast Cancer and
Lung Cancer combined

§ This is about 50% of all America spends on Food Stamps

§ Some of banking industries most profitable consumer customers
hate banks

§ Another estimated 25% consumers are unbanked or under banked

This should not be happening in America

We hope to start, in a small way, a new revolution
to profitably address this problem

§ New no fee banking, 25 bps higher interest savings, line of credit, 55,000 ATM’s, Personal
Banker and more, all in the palm of your hand

§ Marketing Strategy

§ Target technology dependent younger consumers; including underserved /
underbanked and middle income Americans

§ Capitalize on retaining at least 25% of our ~ one million student customers over a 5
year period

§ Reach middle income markets also through Affinity Banking Groups

§ Revenue generation from debit card interchange and margin from low cost core
deposits

§ Durbin Amendment a unique opportunity for Bank Mobile

§ Total investment not to exceed about $6.0 million by end of 2015

§ Expected to achieve profitability in 2-3 years and above average, franchise value, ROA and
ROE within 5 years

Creating a Virtual Bank for the Future for Consumers

App features at launch

• Photo bill pay

• P2P payments

• Remote check deposit

• Debit card on/off

• Account balance quick access

• 4 digit password

• ATM Locator

• Artificial intelligence knowledge base

• Part of Apple Pay

• Phase 1

App screenshots

• Welcome screen & Onboarding

App screenshots

• Some Features/Functionalities

website

• Young, fun feel!

Summary

§ Strong high performing $6.8 billion bank with significant growth opportunities

§ Very experienced management team delivers strong results

§ Ranked #1 overall by Bank Director Magazine in the 2012 and 2013 Growth
Leader Rankings

§ “High touch, high tech” processes and technologies result in superior growth,
returns and efficiencies

§ Shareholder value results from the combination of increasing tangible book, ROE
and strong and consistent earnings growth

§ Attractive risk-reward: growing several times faster than industry average but
yet trading at a significant discount to peers

§ Introducing the first real mobile bank in the palm of your hand for consumers in
the U.S.

Contacts

Company:

Robert Wahlman, CFO

Tel: 610-743-8074
rwahlman@customersbank.com

www.customersbank.com

Jay Sidhu

Chairman & CEO

Tel: 610-301-6476
jsidhu@customersbank.com

www.customersbank.com

Investor Relations:

Ted Haberfield

President, MZ North America

Tel: 760-755-2716

thaberfield@mzgroup.us

www.mzgroup.us

Appendix

Balance Sheet

Income Statement

(1) Earnings per share amounts have been adjusted to give
effect to the 10% common stock dividend declared on May
15, 2014 and issued on June 30,2014.

Income Statement

(1) Earnings per share amounts have been adjusted to give
effect to the 10% common stock dividend declared on May
15, 2014 and issued on June 30,2014.

Net Interest Margin

Asset Quality

Customers Bancorp (CUBI) 8-KCustomers Bancorp Reports Record Earnings