Glossary
Core
“Affiliate” means any other person that, directly or indirectly, through one or more intermediaries, controls, is controlled by, or is under common control with, a referenced party.
“Assumptions” means the assumptions specified in the Fee Schedule.
“Auditors” means a third-party auditor either from a certified public accounting firm or as otherwise mutually agreed.
“Business Day” means each day the applicable stock exchange is open.
“Change Control Request” means a notice from a Party to the other Party that sets forth, in reasonable detail, a proposed change to this MSA (either for ongoing Services or for special projects).
“Confidential Information” means (i) all information (including Personal Data) that is identified as confidential or proprietary or reasonably should have been understood to be proprietary or confidential, and (ii) either Party’s technical, trade secret or business information, financial information, business or marketing strategies or plans, product development or customer information, including the terms of this MSA; in each case, disclosed by a Party or its representatives to the other Party before or after the Effective Date in connection with this MSA. “Confidential Information” does not include particular information the receiving Party can demonstrate (a) was, at the time of disclosure either already known to the receiving Party (and not subject to a pre-existing confidentiality agreement) or publicly known; (b) after disclosure, becomes publicly known through no fault of the receiving Party; (c) was separately received from a third party without confidentiality restrictions, (d) was independently developed by the receiving Party without use of the disclosing Party’s Confidential Information, or (e) is data (or a derivative thereof) in a form that is aggregated, de-identified, anonymized, encrypted or otherwise rendered unreadable or unrecognizable as Client’s, Plan’s, or Participants’ information.
“Content” means text, graphics, video, audio, or other materials, including Client’s Name, that Client provides to Fidelity.
“Contract Year” means the 12-month period beginning on the Effective Date and each subsequent 12-month period thereafter during the Term that commences on an anniversary of the Effective Date.
“Credentials” means sign-on data that authenticate an End User’s identity (for example, an account number and password).
“Directing Party” means any individual Client authorizes to act on its behalf in giving certain forms of Direction under the MSA. Client may specify different individuals authorized to give Directions on Client’s behalf versus other named entities, or for different Service Lines.
“Direction” means a Directing Party’s written instruction for Fidelity to act, or refrain from acting, in a particular manner in providing Services or special projects and shall include for this purpose the terms of the MSA.
“Direction Document” means a document, the terms of which are agreed to by the Parties, that sets forth ongoing Directions with respect to servicing of any Plan(s).
“Electronic Services” means communication and services Fidelity makes available to Client in connection with this MSA via electronic media.
“End User” means an individual who presents Credentials to sign-on to a website, system, or application.
“Fees” means fees payable to Fidelity specified in the Fee Schedule or elsewhere for Services and special projects.
“Force Majeure Events” means acts of God, civil or military authority, acts of terrorism, whether actual or threatened, quarantines, epidemics, acts of public enemy, war, natural disasters or catastrophes, strikes or other work stoppages, interruption of utilities or other necessary services or supplies or any other cause beyond the reasonable control of the Party.
“Information Systems” means Fidelity recordkeeping systems used to provide the Services specified under the MSA.
“Intellectual Property” means patents, trademarks, service marks, copyrights, trade secrets, systems, procedures, methods, know-how, materials, content, tools, hardware, software, documents, scripts, or code associated with the Services, or any portion thereof, Electronic Services, and Content; in each case provided by one Party (and each of their respective Affiliates, agents, subcontractors, vendors, assignees or delegees) to the other Party in connection with the provision of Services.
“IP Infringement Claim” means any third-party claim alleging any unmodified product or Service Fidelity provides and Client uses in a manner consistent with the terms of this MSA infringes any patent, trademark, copyright, trade secret, or other proprietary right of that third party.
“Name” means a Party’s name, trade names, trademarks, logos, service marks or trade dress.