Segment Information | 13. Segment Information The Company is engaged in the sale of property and casualty insurance products and has organized its business model around three classes of insurance businesses: commercial lines, personal lines, and wholesale agency business. Within these three businesses, the Company offers various insurance products and insurance agency services. Such insurance businesses are engaged in underwriting and marketing insurance coverages, and administering claims processing for such policies. The Company views the commercial and personal lines segments as underwriting business (business that takes on insurance underwriting risk). The wholesale agency business provides non-risk bearing revenue through commissions and policy fees. The wholesale agency business increases the product options to the Company’s independent retail agents by offering both insurance products from the Insurance Company Subsidiaries as well as products offered by other insurers. The Company defines its operating segments as components of the business where separate financial information is available and used by the co-chief operating decision makers in deciding how to allocate resources to its segments and in assessing its performance. In assessing performance of its operating segments, the Company’s co-chief operating decision makers, the Co-Chief Executive Officers, review a number of financial measures including gross written premiums, net earned premiums, losses and LAE, net of reinsurance recoveries, and other revenue and expenses. The primary measure used for making decisions about resources to be allocated to an operating segment and assessing its performance is segment underwriting gain or loss which is defined as segment revenues, consisting of net earned premiums and other income, less segment expenses, consisting of losses and LAE, policy acquisition costs and operating expenses of the operating segments. Operating expenses primarily include compensation and related benefits for personnel, policy issuance and claims systems, rent and utilities. The Company markets, distributes and sells its insurance products through its own insurance agencies and a network of independent agents. All of the Company’s insurance activities are conducted in the United States with a concentration of activity in Michigan, Texas, Oklahoma and California. For the nine months ended September 30, 2023 and 2022 , gross written premiums attributable to these four states were 56.6 % and 54.0 %, respectively, of the Company’s total gross written premiums. The Wholesale Agency business sells insurance products on behalf of the Company’s commercial and personal lines businesses as well as to third-party insurers. Certain acquisition costs incurred by the commercial and personal lines businesses are reflected as commission revenue for the Wholesale Agency business and are eliminated in the Eliminations category. In addition to the reportable operating segments, the Company maintains a Corporate category to reconcile segment results to the consolidated totals. The Corporate category includes: (i) corporate operating expenses such as salaries and related benefits of the Company’s executive management team and finance and information technology personnel, and other corporate headquarters expenses, (ii) interest expense on the Company’s debt obligations; (iii) depreciation and amortization on property and equipment, and (iv) all investment income activity. All investment income activity is reported within net investment income, net realized investment gains, and change in fair value of equity securities on the consolidated statements of operations. The Company’s assets on the consolidated balance sheet are not allocated to the reportable segments. The following tables present information by reportable operating segment (dollars in thousands): Three months ended Commercial Lines Personal Total Wholesale Corporate Eliminations Total Gross written premiums $ 28,492 $ 10,056 $ 38,548 $ — $ — $ — $ 38,548 Net written premiums $ ( 3,155 ) $ 8,844 $ 5,689 $ — $ — $ — $ 5,689 Net earned premiums $ 17,315 $ 6,664 $ 23,979 $ — $ — $ — $ 23,979 Other income 61 24 85 589 24 ( 259 ) 439 Segment revenue 17,376 6,688 24,064 589 24 ( 259 ) 24,418 Losses and LAE, net 15,424 5,487 20,911 — — — 20,911 Policy acquisition costs 2,583 1,813 4,396 606 — ( 277 ) 4,725 Operating expenses 2,928 845 3,773 310 320 — 4,403 Segment expenses 20,935 8,145 29,080 916 320 ( 277 ) 30,039 Segment gain (loss) $ ( 3,559 ) $ ( 1,457 ) $ ( 5,016 ) $ ( 327 ) $ ( 296 ) $ 18 $ ( 5,621 ) Investment income 1,450 1,450 Change in fair value of equity securities ( 87 ) ( 87 ) Gain from sale of renewal rights 2,335 2,335 Other gains (losses) — — Interest expense ( 855 ) ( 855 ) Income (loss) before equity earnings in Affiliate and income taxes $ ( 3,559 ) $ ( 1,457 ) $ ( 5,016 ) $ ( 327 ) $ 2,547 $ 18 $ ( 2,778 ) Three months ended Commercial Personal Total Wholesale Corporate Eliminations Total Gross written premiums $ 27,635 $ 5,453 $ 33,088 $ — $ — $ — $ 33,088 Net written premiums $ 18,730 $ 4,963 $ 23,693 $ — $ — $ — $ 23,693 Net earned premiums $ 20,789 $ 4,169 $ 24,958 $ — $ — $ — $ 24,958 Other income 57 26 83 793 113 ( 386 ) 603 Segment revenue 20,846 4,195 25,041 793 113 ( 386 ) 25,561 Losses and LAE, net 13,348 3,323 16,671 — — — 16,671 Policy acquisition costs 4,950 1,214 6,164 498 — ( 432 ) 6,230 Operating expenses 3,297 519 3,816 245 319 — 4,380 Segment expenses 21,595 5,056 26,651 743 319 ( 432 ) 27,281 Segment gain (loss) $ ( 749 ) $ ( 861 ) $ ( 1,610 ) $ 50 $ ( 206 ) $ 46 $ ( 1,720 ) Investment income 860 860 Change in fair value of equity securities ( 151 ) ( 151 ) Other gains (losses) 66 66 Interest expense ( 778 ) ( 778 ) Income (loss) before equity earnings in Affiliate and income taxes $ ( 749 ) $ ( 861 ) $ ( 1,610 ) $ 50 $ ( 209 ) $ 46 $ ( 1,723 ) Nine months ended Commercial Personal Total Wholesale Corporate Eliminations Total Gross written premiums $ 92,228 $ 27,208 $ 119,436 $ — $ — $ — $ 119,436 Net written premiums $ 29,571 $ 23,788 $ 53,359 $ — $ — $ — $ 53,359 Net earned premiums $ 51,925 $ 17,189 $ 69,114 $ — $ — $ — $ 69,114 Other income 169 70 239 2,062 170 ( 1,008 ) 1,463 Segment revenue 52,094 17,259 69,353 2,062 170 ( 1,008 ) 70,577 Losses and LAE, net 39,568 14,375 53,943 — — — 53,943 Policy acquisition costs 8,745 4,655 13,400 1,503 — ( 1,044 ) 13,859 Operating expenses 9,556 2,229 11,785 1,027 984 — 13,796 Segment expenses 57,869 21,259 79,128 2,530 984 ( 1,044 ) 81,598 Segment gain (loss) $ ( 5,775 ) $ ( 4,000 ) $ ( 9,775 ) $ ( 468 ) $ ( 814 ) $ 36 $ ( 11,021 ) Investment income 4,111 4,111 Change in fair value of equity securities 595 595 Gain from sale of renewal rights 2,335 2,335 Other gains (losses) — — Interest expense ( 2,361 ) ( 2,361 ) Income (loss) before equity earnings in Affiliate and income taxes $ ( 5,775 ) $ ( 4,000 ) $ ( 9,775 ) $ ( 468 ) $ 3,866 $ 36 $ ( 6,341 ) Nine months ended Commercial Personal Total Wholesale Corporate Eliminations Total Gross written premiums $ 88,297 $ 15,173 $ 103,470 $ — $ — $ — $ 103,470 Net written premiums $ 55,456 $ 13,524 $ 68,980 $ — $ — $ — $ 68,980 Net earned premiums $ 62,097 $ 11,392 $ 73,489 $ — $ — $ — $ 73,489 Other income 195 58 253 2,969 407 ( 1,665 ) 1,964 Segment revenue 62,292 11,450 73,742 2,969 407 ( 1,665 ) 75,453 Losses and LAE, net 49,864 7,076 56,940 — — — 56,940 Policy acquisition costs 13,717 3,530 17,247 2,026 — ( 1,854 ) 17,419 Operating expenses 9,966 1,405 11,371 811 828 — 13,010 Segment expenses 73,547 12,011 85,558 2,837 828 ( 1,854 ) 87,369 Segment gain (loss) $ ( 11,255 ) $ ( 561 ) $ ( 11,816 ) $ 132 $ ( 421 ) $ 189 $ ( 11,916 ) Investment income 1,931 1,931 Net realized investment gains (losses) ( 1,505 ) ( 1,505 ) Change in fair value of equity securities 446 446 Other gains (losses) 60 60 Interest expense ( 2,216 ) ( 2,216 ) Income (loss) before equity earnings in Affiliate and income taxes $ ( 11,255 ) $ ( 561 ) $ ( 11,816 ) $ 132 $ ( 1,705 ) $ 189 $ ( 13,200 ) |