Segment Information | 14. The Company is engaged in the sale of property and casualty insurance products and has organized its business model around three classes of insurance businesses: commercial lines, personal lines, and wholesale agency business. Within these three businesses, the Company offers various insurance products and insurance agency services. Such insurance businesses are engaged in underwriting and marketing insurance coverages, and administering claims processing for such policies. The Company views the commercial and personal lines segments as underwriting business (business that takes on insurance underwriting risk). The wholesale agency business provides non-risk bearing revenue through commissions and policy fees. The wholesale agency business increases the product options to the Company’s independent retail agents by offering both insurance products from the Insurance Company Subsidiaries as well as products offered by other insurers. The Company defines its operating segments as components of the business where separate financial information is available and used by the chief operating decision maker in deciding how to allocate resources to its segments and in assessing its performance. In assessing performance of its operating segments, the Company’s chief operating decision maker, the Chief Executive Officer, reviews a number of financial measures including gross written premiums, net earned premiums, losses and LAE, net of reinsurance recoveries, and other revenue and expenses. The primary measure used for making decisions about resources to be allocated to an operating segment and assessing its performance is segment underwriting gain or loss which is defined as segment revenues, consisting of net earned premiums and other income, less segment expenses, consisting of losses and LAE, policy acquisition costs and operating expenses of the operating segments. Operating expenses primarily include compensation and related benefits for personnel, policy issuance and claims systems, rent and utilities. The Company markets, distributes and sells its insurance products through its own insurance agencies and a network of independent agents. All of the Company’s insurance activities are conducted in the United States with a concentration of activity in Michigan, Florida, Texas and California. For the nine months ended September 30, 2021 and 2020, gross written premiums attributable to these four states were 51.4% and 49.9%, respectively, of the Company’s total gross written premiums. The Wholesale Agency business sells insurance products on behalf of the Company’s commercial and personal lines businesses as well as to third-party insurers. Certain acquisition costs incurred by the commercial and personal lines businesses are reflected as commission revenue for the Wholesale Agency business and are eliminated in the Eliminations category. In addition to the reportable operating segments, the Company maintains a Corporate category to reconcile segment results to the consolidated totals. The Corporate category includes: (i) corporate operating expenses such as salaries and related benefits of the Company’s executive management team and finance and information technology personnel, and other corporate headquarters expenses, (ii) interest expense on the Company’s debt obligations; (iii) depreciation and amortization on property and equipment, and (iv) all investment income activity. All investment income activity is reported within net investment income, net realized investment gains, and change in fair value of equity securities on the consolidated statements of operations. The Company’s assets on the consolidated balance sheet are not allocated to the reportable segments. The following tables present information by reportable operating segment (dollars in thousands): Three months ended September 30, 2021 Commercial Lines Personal Lines Total Underwriting Wholesale Agency Corporate Eliminations Total Gross written premiums $ 29,849 $ 3,855 $ 33,704 $ — $ — $ — $ 33,704 Net written premiums $ 22,456 $ 3,613 $ 26,069 $ — $ — $ — $ 26,069 Net earned premiums $ 21,975 $ 2,966 $ 24,941 $ — $ — $ — $ 24,941 Other income 50 29 80 1,235 148 (710 ) 752 Segment revenue 22,025 2,995 25,020 1,235 148 (710 ) 25,693 Losses and LAE, net 14,697 1,462 16,159 — — — 16,159 Policy acquisition costs 6,458 838 7,296 778 — (901 ) 7,173 Operating expenses 2,954 336 3,290 500 287 — 4,077 Segment expenses 24,109 2,636 26,745 1,278 287 (901 ) 27,409 Segment gain (loss) $ (2,084 ) $ 359 $ (1,725 ) $ (43 ) $ (139 ) $ 191 $ (1,716 ) Investment income 514 514 Net realized investment gains (losses) (101 ) (101 ) Change in fair value of equity securities (2,169 ) (2,169 ) Other gains 2,778 2,778 Interest expense (701 ) (701 ) Income (loss) before equity earnings in Affiliate and income taxes $ (2,084 ) $ 359 $ (1,725 ) $ (43 ) $ 182 $ 191 $ (1,395 ) Three months ended September 30, 2020 Commercial Lines Personal Lines Total Underwriting Wholesale Agency Corporate Eliminations Total Gross written premiums $ 27,297 $ 2,544 $ 29,841 $ — $ — $ — $ 29,841 Net written premiums $ 22,763 $ 2,280 $ 25,043 $ — $ — $ — $ 25,043 Net earned premiums $ 20,586 $ 1,641 $ 22,227 $ — $ — $ — $ 22,227 Other income 44 42 86 2,036 43 (1,523 ) 642 Segment revenue 20,630 1,683 22,313 2,036 43 (1,523 ) 22,869 Losses and LAE, net 14,195 358 14,553 — — — 14,553 Policy acquisition costs 6,180 537 6,717 1,328 — (1,562 ) 6,483 Operating expenses 3,187 251 3,438 779 320 — 4,537 Segment expenses 23,562 1,146 24,708 2,107 320 (1,562 ) 25,573 Segment gain (loss) $ (2,932 ) $ 537 $ (2,395 ) $ (71 ) $ (277 ) $ 39 $ (2,704 ) Investment income 776 776 Net realized investment gains 3,316 3,316 Change in fair value of equity securities (356 ) (356 ) Other gains — — Interest expense (723 ) (723 ) Income (loss) before equity earnings in Affiliate and income taxes $ (2,932 ) $ 537 $ (2,395 ) $ (71 ) $ 2,736 $ 39 $ 309 Nine months ended September 30, 2021 Commercial Lines Personal Lines Total Underwriting Wholesale Agency Corporate Eliminations Total Gross written premiums $ 88,017 $ 11,041 $ 99,058 $ — $ — $ — $ 99,058 Net written premiums $ 68,685 $ 10,399 $ 79,084 $ — $ — $ — $ 79,084 Net earned premiums $ 64,869 $ 7,745 $ 72,614 $ — $ — $ — $ 72,614 Other income 158 113 271 4,932 219 (3,448 ) 1,974 Segment revenue 65,027 7,858 72,885 4,932 219 (3,448 ) 74,588 Losses and LAE, net 48,592 4,855 53,447 — — — 53,447 Policy acquisition costs 19,102 2,178 21,280 3,147 — (3,608 ) 20,819 Operating expenses 8,761 1,076 9,837 2,060 871 — 12,768 Segment expenses 76,455 8,109 84,564 5,207 871 (3,608 ) 87,034 Segment gain (loss) $ (11,428 ) $ (251 ) $ (11,679 ) $ (275 ) $ (652 ) $ 160 $ (12,446 ) Investment income 1,549 1,549 Net realized investment gains 3,883 3,883 Change in fair value of equity securities (3,234 ) (3,234 ) Other gains 11,688 11,688 Interest expense (2,154 ) (2,154 ) Income (loss) before equity earnings in Affiliate and income taxes $ (11,428 ) $ (251 ) $ (11,679 ) $ (275 ) $ 11,080 $ 160 $ (714 ) Nine months ended September 30, 2020 Commercial Lines Personal Lines Total Underwriting Wholesale Agency Corporate Eliminations Total Gross written premiums $ 76,341 $ 6,129 $ 82,470 $ — $ — $ — $ 82,470 Net written premiums $ 63,827 $ 5,332 $ 69,159 $ — $ — $ — $ 69,159 Net earned premiums $ 61,122 $ 4,880 $ 66,002 $ — $ — $ — $ 66,002 Other income 200 114 314 6,051 206 (4,558 ) 2,013 Segment revenue 61,322 4,994 66,316 6,051 206 (4,558 ) 68,015 Losses and LAE, net 38,931 1,836 40,767 — — — 40,767 Policy acquisition costs 18,463 1,532 19,995 3,984 — (4,798 ) 19,181 Operating expenses 9,835 798 10,633 2,420 1,388 — 14,441 Segment expenses 67,229 4,166 71,395 6,404 1,388 (4,798 ) 74,389 Segment gain (loss) $ (5,907 ) $ 828 $ (5,079 ) $ (353 ) $ (1,182 ) $ 240 $ (6,374 ) Investment income 2,593 2,593 Net realized investment gains 4,489 4,489 Change in fair value of equity securities (1,866 ) (1,866 ) Other gains 260 260 Interest expense (2,185 ) (2,185 ) Income (loss) before equity earnings in Affiliate and income taxes $ (5,907 ) $ 828 $ (5,079 ) $ (353 ) $ 2,109 $ 240 $ (3,083 ) |