Regional Management (RM) 10-Q 2014 Q3 Quarterly report

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2014

OR

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period ended

Commission File Number: 001-35477

Regional Management Corp.

(Exact name of registrant as specified in its charter)

Delaware	57-0847115
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification No.)
509 West Butler Road Greenville, South Carolina	29607
(Address of principal executive offices)	(Zip Code)

(864) 422-8011

(Registrant’s telephone number, including area code)

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  x    No  ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (Section 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  x    No  ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer	¨	Accelerated filer	x
Non-accelerated filer	¨  (Do not check if a smaller reporting company)	Smaller reporting company	¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ¨    No  x

As of November 7, 2014, the registrant had outstanding 12,743,489 shares of Common Stock, $0.10 par value.

TABLE OF CONTENTS

		Page No.
PART I.	FINANCIAL INFORMATION
Item 1.	Financial Statements (Unaudited)
	Consolidated Balance Sheets Dated September 30, 2014 and December 31, 2013		3
	Consolidated Statements of Income for the Three and Nine Months Ended September 30, 2014 and 2013		4
	Consolidated Statements of Stockholders’ Equity for the Nine Months Ended September 30, 2014 and the Year Ended December 31, 2013		5
	Consolidated Statements of Cash Flows for the Nine Months Ended September 30, 2014 and 2013		6
	Notes to Consolidated Financial Statements		7
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations		17
Item 3.	Quantitative and Qualitative Disclosures About Market Risk		32
Item 4.	Controls and Procedures		32
PART II.	OTHER INFORMATION
Item 1.	Legal Proceedings		33
Item 1A.	Risk Factors		33
Item 6.	Exhibits		33
SIGNATURE			34
EXHIBIT INDEX			35

2

PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

Regional Management Corp. and Subsidiaries

Consolidated Balance Sheets

(in thousands, except per share amounts)

	September 30, 2014 (Unaudited)			December 31, 2013
Assets
Cash	$	3,831		$	4,121
Gross finance receivables		656,079			658,176
Less unearned finance charges, insurance premiums, and commissions		(112,726	)		(113,492	)
Finance receivables		543,353			544,684
Allowance for credit losses		(43,301	)		(30,089	)
Net finance receivables		500,052			514,595
Property and equipment, net of accumulated depreciation		8,553			7,100
Deferred tax asset, net		2,915			—
Repossessed assets at net realizable value		733			548
Goodwill		716			716
Intangible assets, net		978			1,386
Other assets		5,042			5,422
Total assets	$	522,820		$	533,888
Liabilities and Stockholders’ Equity
Liabilities:
Deferred tax liability, net	$	—		$	2,653
Accounts payable and accrued expenses		9,864			7,312
Senior revolving credit facility		339,323			362,750
Total liabilities		349,187			372,715
Commitments and Contingencies
Stockholders’ equity:
Preferred stock, $0.10 par value, 100,000,000 shares authorized, no shares issued and outstanding at September 30, 2014 and December 31, 2013		—			—
Common stock, $0.10 par value, 1,000,000,000 shares authorized, 12,715,573 and 12,652,197 shares issued and outstanding at September 30, 2014 and December 31, 2013, respectively		1,272			1,265
Additional paid-in-capital		84,349			83,317
Retained earnings		88,012			76,591
Total stockholders’ equity		173,633			161,173
Total liabilities and stockholders’ equity	$	522,820		$	533,888

See accompanying notes to consolidated financial statements.

3

Regional Management Corp. and Subsidiaries

Consolidated Statements of Income

(in thousands, except per share amounts)

(Unaudited)

	Three Months Ended September 30,				Nine Months Ended September 30,
	2014		2013		2014		2013
Revenue
Interest and fee income	$	48,789	$	39,708	$	135,826	$	108,674
Insurance income, net		2,636		2,839		8,412		8,575
Other income		2,484		1,758		6,689		4,838
Total revenue		53,909		44,305		150,927		122,087
Expenses
Provision for credit losses		22,542		11,078		53,106		27,554
General and administrative expenses
Personnel		14,042		9,681		38,284		29,786
Occupancy		4,179		3,167		11,312		8,380
Marketing		1,756		983		4,488		2,836
Other		5,307		3,703		14,297		10,556
Interest expense		3,848		3,913		11,167		10,236
Total expenses		51,674		32,525		132,654		89,348
Income before income taxes		2,235		11,780		18,273		32,739
Income taxes		838		4,539		6,852		12,330
Net income	$	1,397	$	7,241	$	11,421	$	20,409
Net income per common share:
Basic	$	0.11	$	0.58	$	0.90	$	1.63
Diluted	$	0.11	$	0.56	$	0.88	$	1.59
Weighted average common shares outstanding:
Basic		12,713,532		12,585,985		12,686,777		12,558,075
Diluted		12,934,015		12,927,493		12,950,137		12,863,346

See accompanying notes to consolidated financial statements.

4

Regional Management Corp. and Subsidiaries

Consolidated Statements of Stockholders’ Equity

(in thousands)

	Common Stock		Additional Paid-in-Capital		Retained Earnings		Total
Balance, December 31, 2012		1,249		80,158		47,797		129,204
Issuance of stock awards		2		867		—		869
Proceeds from exercise of stock options		14		859		—		873
Excess tax benefit from exercise of stock options		—		731		—		731
Stock option expense		—		702		—		702
Net income		—		—		28,794		28,794
Balance, December 31, 2013		1,265		83,317		76,591		161,173
Issuance of stock awards		5		261		—		266
Proceeds from exercise of stock options		2		118		—		120
Excess tax benefit from exercise of stock options		—		94		—		94
Stock option expense		—		559		—		559
Net income		—		—		11,421		11,421
Balance, September 30, 2014 (Unaudited)	$	1,272	$	84,349	$	88,012	$	173,633

See accompanying notes to consolidated financial statements.

5

Regional Management Corp. and Subsidiaries

Consolidated Statements of Cash Flows

(in thousands)

(Unaudited)

	Nine Months Ended September 30,
	2014			2013
Cash flows from operating activities:
Net income	$	11,421		$	20,409
Adjustments to reconcile net income to net cash provided by operating activities:
Provision for credit losses		53,106			27,554
Depreciation and amortization		2,895			2,464
Accretion of discounts on purchased receivables		(74	)		(414	)
Amortization of stock compensation expense		825			537
Fair value adjustments on interest rate caps		—			1
Deferred income taxes, net		(5,568	)		853
Changes in operating assets and liabilities:
Increase in other assets		(220	)		(639	)
Increase (decrease) in other liabilities		2,552			(399	)
Net cash provided by operating activities		64,937			50,366
Cash flows from investing activities:
Net originations of finance receivables		(38,393	)		(96,414	)
Purchase of property and equipment		(3,468	)		(3,468	)
Payment for business combination, net of cash		(128	)		(575	)
Increase in restricted cash		—			(562	)
Net cash used in investing activities		(41,989	)		(101,019	)
Cash flows from financing activities:
Net advances (payments) on senior revolving credit facility		(23,427	)		55,357
Payments for debt issuance costs		(25	)		(1,051	)
Proceeds from exercise of stock options		120			566
Excess tax benefits from exercise of stock options		94			412
Net cash provided by (used in) financing activities		(23,238	)		55,284
Net change in cash		(290	)		4,631
Cash:
Beginning		4,121			3,298
Ending	$	3,831		$	7,929
Supplemental Disclosure of Cash Flow Information
Cash payments for interest	$	10,729		$	9,770
Cash payments for income taxes	$	9,524		$	11,074

See accompanying notes to consolidated financial statements.

6

Regional Management Corp. and Subsidiaries

Notes to Consolidated Financial Statements

September 30, 2014 and 2013

(in thousands, except per share amounts)

(Unaudited)

Note 1. Basis of Presentation

Basis of presentation:The consolidated financial statements of Regional Management Corp. (the “Company,” “we,” “us,” and “our”) have been prepared in accordance with the instructions to the Quarterly Report on Form 10-Q adopted by the Securities and Exchange Commission (“SEC”) and generally accepted accounting principles in the United States of America (“GAAP”) for interim financial information, and, accordingly, do not include all information and note disclosures required by GAAP for complete financial statements. The interim financial statements in this Quarterly Report on Form 10-Q have not been audited by an independent registered public accounting firm in accordance with standards of the Public Company Accounting Oversight Board (U.S.), but in the opinion of management include all adjustments, consisting only of normal recurring adjustments necessary for a fair presentation of the Company’s financial position, results of operations, and cash flows in accordance with GAAP. These consolidated financial statements should be read in conjunction with our current Annual Report on Form 10-K for the year ended December 31, 2013 and filed with the SEC.

Note 2. Nature of Business and Significant Accounting Policies

Nature of business: The Company was incorporated and began operations in 1987. The Company is engaged in the consumer finance business, offering small installment loans, large installment loans, automobile purchase loans, retail purchase loans, and related credit insurance. As of September 30, 2014, the Company operated branches in 296 locations in the states of Alabama (49 branches), Georgia (3 branches), North Carolina (31 branches), New Mexico (13 branches), Oklahoma (27 branches), South Carolina (70 branches), Tennessee (21 branches), and Texas (82 branches) under the names Regional Finance, RMC Financial Services, Anchor Finance, Superior Financial Services, First Community Credit, and Sun Finance. The Company opened 3 new branches during the three months ended September 30, 2014.

Seasonality:Our loan volume and corresponding finance receivables follow seasonal trends. Demand for our loans is typically highest during the third and fourth quarter, largely due to customers borrowing money for back-to-school and holiday spending. Loan demand has generally been the lowest during the first quarter, largely due to the timing of income tax refunds. In addition, we typically generate higher loan volumes in the second half of the year from our direct mail campaigns, which are timed to coincide with seasonal consumer demand. Consequently, we experience significant seasonal fluctuations in our operating results and cash needs.

The following is a description of significant accounting policies used in preparing the financial statements. The accounting and reporting policies of the Company are in accordance with GAAP and conform to general practices within the consumer finance industry.

Principles of consolidation: The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. The Company operates through a separate subsidiary in each state.

Use of estimates: The preparation of financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and disclosure of contingent assets and liabilities for the periods indicated in the financial statements. Actual results could differ from those estimates.

Material estimates that are particularly susceptible to change relate to the determination of the allowance for credit losses, fair value of stock based compensation, the valuation of deferred tax assets and liabilities, and the allocation of the purchase price to assets acquired in business combinations.

Reclassifications:Certain prior period amounts have been reclassified to conform to the current presentation. Such reclassifications had no impact on previously reported net income or stockholders’ equity.

7

Note 3. Revision of Financial Statements

The Company has made immaterial revisions to its previously-filed financial statements included in this Quarterly Report on Form 10-Q to reflect revisions in the proper period. For details on the revision, see Part II, Item 6, Note 2. “Revision of Financial Statements” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2013.

The effect of the immaterial revisions in the consolidated financial statements for the periods indicated are as follows:

	Consolidated Statements of Income
	Three Months Ended September 30, 2013							Nine Months Ended September 30, 2013
	As Reported (1)		Revised		Change			As Reported (1)		Revised		Change
Insurance income, net	$	3,000	$	2,839	$	(161	)	$	8,906	$	8,575	$	(331	)
Total revenue		44,466		44,305		(161	)		122,418		122,087		(331	)
Personnel		9,589		9,681		92			29,409		29,786		377
Other		3,633		3,703		70			10,338		10,556		218
Total expenses		32,363		32,525		162			88,753		89,348		595
Income before income taxes		12,103		11,780		(323	)		33,665		32,739		(926	)
Income taxes		4,478		4,539		61			12,456		12,330		(126	)
Net income	$	7,625	$	7,241	$	(384	)	$	21,209	$	20,409	$	(800	)
Net income per common share:
Basic	$	0.61	$	0.58	$	(0.03	)	$	1.69	$	1.63	$	(0.06	)
Diluted	$	0.59	$	0.56	$	(0.03	)	$	1.65	$	1.59	$	(0.06	)

	Consolidated Statements of Cash Flows Nine Months Ended September 30, 2013
	As Reported			Revised			Change (1)
Net income	$	21,209		$	20,409		$	(800	)
Accretion of discounts on purchased receivables		(369	)		(414	)		(45	)
Increase in other assets		(2,054	)		(639	)		1,415
Increase (decrease) in other liabilities		(872	)		(399	)		473
Net cash provided by operating activities		49,323			50,366			1,043
Net originations of finance receivables		(96,422	)		(96,414	)		8
Net cash used in investing activities		(101,027	)		(101,019	)		8
Payments for debt issuance cost		—			(1,051	)		(1,051	)
Net cash provided by (used in) financing activities		56,335			55,284			(1,051	)

(1) Includes the change due to the revision as well as certain prior period amounts that have been reclassified to conform to the current presentation. Such reclassifications had no impact on previously reported net income or stockholders’ equity.

Note 4. Finance Receivables, Allowance for Credit Losses, and Credit Quality Information

Finance receivables consisted of the following:

	September 30, 2014		December 31, 2013
Small installment loans	$	310,424	$	288,979
Large installment loans		42,177		43,311
Automobile purchase loans		163,825		181,126
Retail purchase loans		26,927		31,268
Finance receivables	$	543,353	$	544,684

8

Changes in the allowance for credit losses for the periods indicated are as follows:

	Three Months Ended September 30,						Nine Months Ended September 30,
	2014			2013			2014			2013
Balance at beginning of period	$	34,584		$	25,619		$	30,089		$	23,616
Provision for credit losses		22,542			11,078			53,106			27,554
Charge-offs		(12,090	)		(8,263	)		(38,976	)		(23,294	)
Charge-offs (180+ policy change)		(2,106	)		—			(2,106	)		—
Recoveries		371			248			1,188			806
Balance at end of period	$	43,301		$	28,682		$	43,301		$	28,682

Provisions for credit losses are charged to income as losses are estimated to have occurred and in amounts sufficient to maintain an allowance for credit losses at an adequate level. In the past, the Company charged credit losses against the allowance when management believed the finance receivable was no longer collectible or when the account was 365 days contractually delinquent. The factors used to determine whether a finance receivable is uncollectible include the age of the account, supervisory review of collection efforts, and other factors such as customers relocating to an area where collection is not practical. In September 2014, the Company changed the time-based element of the charge-off policy from 365 days contractually delinquent to 180 days. The updated policy improves consistency, creates alignment with industry practice, and is more conservative. The policy change generated a one-time charge-off of $2,106 as of September 2014.

The allowance for credit losses consists of general and specific components. The specific component includes a full valuation allowance for finance receivables that are contractually delinquent 180 days or over. The $2,106 in charge-offs from the policy change were charged against this allowance as of September 2014 and, therefore, did not impact the provision for loan losses.

The general component of the allowance estimates credit losses for groups of finance receivables on a collective basis and is based on historic loss rates (adjusted for qualitative factors). The charge-off policy change modifies this historic loss rate and the resulting general reserve. In addition, the Company converted bankrupt accounts with confirmed plans from the bankruptcy court from delinquent to current status. The bankrupt accounts continue to be accounted for as troubled debt restructurings and considered impaired finance receivables. As a net result of these changes, the Company increased the provision for credit losses by $318 as of September 30, 2014, which decreased net income for the three and nine months ended September 30, 2014 by $199, or $0.02 diluted earnings per share.

The following is a reconciliation of the allowance for credit losses by product for the periods indicated:

	Balance July 1, 2014		Provision		Charge-Offs			Charge-Offs (180+ Policy Change)			Recoveries		Balance September 30, 2014		Finance Receivables September 30, 2014		Allowance as Percentage of Finance Receivable September 30, 2014
Small	$	19,304	$	17,827	$	(7,463	)	$	(1,132	)	$	239	$	28,775	$	310,424		9.3	%
Large		1,986		544		(649	)		(203	)		66		1,744		42,177		4.1	%
Automobile		11,555		3,999		(3,551	)		(688	)		47		11,362		163,825		6.9	%
Retail		1,739		172		(427	)		(83	)		19		1,420		26,927		5.3	%
Total	$	34,584	$	22,542	$	(12,090	)	$	(2,106	)	$	371	$	43,301	$	543,353		8.0	%
	Balance July 1, 2013		Provision		Charge-Offs			Charge-Offs (180+ Policy Change)			Recoveries		Balance September 30, 2013		Finance Receivables September 30, 2013		Allowance as Percentage of Finance Receivable September 30, 2013
Small	$	12,299	$	6,978	$	(4,463	)	$	—		$	110	$	14,924	$	256,698		5.8	%
Large		2,631		346		(655	)		—			86		2,408		43,200		5.6	%
Automobile		9,174		3,118		(2,679	)		—			43		9,656		182,763		5.3	%
Retail		1,515		636		(466	)		—			9		1,694		31,364		5.4	%
Total	$	25,619	$	11,078	$	(8,263	)	$	—		$	248	$	28,682	$	514,025		5.6	%

9

	Balance January 1, 2014		Provision		Charge-Offs			Charge-Offs (180+ Policy Change)			Recoveries		Balance September 30, 2014		Finance Receivables September 30, 2014		Allowance as Percentage of Finance Receivable September 30, 2014
Small	$	15,370	$	40,103	$	(26,246	)	$	(1,132	)	$	680	$	28,775	$	310,424		9.3	%
Large		2,233		1,187		(1,715	)		(203	)		242		1,744		42,177		4.1	%
Automobile		10,827		10,261		(9,231	)		(688	)		193		11,362		163,825		6.9	%
Retail		1,659		1,555		(1,784	)		(83	)		73		1,420		26,927		5.3	%
Total	$	30,089	$	53,106	$	(38,976	)	$	(2,106	)	$	1,188	$	43,301	$	543,353		8.0	%
	Balance January 1, 2013		Provision		Charge-Offs			Charge-Offs (180+ Policy Change)			Recoveries		Balance September 30, 2013		Finance Receivables September 30, 2013		Allowance as Percentage of Finance Receivable September 30, 2013
Small	$	11,369	$	16,330	$	(13,139	)	$	—		$	364	$	14,924	$	256,698		5.8	%
Large		2,753		1,426		(2,026	)		—			255		2,408		43,200		5.6	%
Automobile		8,424		7,761		(6,688	)		—			159		9,656		182,763		5.3	%
Retail		1,070		2,037		(1,441	)		—			28		1,694		31,364		5.4	%
Total	$	23,616	$	27,554	$	(23,294	)	$	—		$	806	$	28,682	$	514,025		5.6	%

Finance receivables associated with customers in bankruptcy as a percentage of total finance receivables were 1.2% as of September 30, 2014 and 1.3% as of December 31, 2013. The following is a summary of the finance receivables associated with customers in bankruptcy as of the periods indicated:

	September 30, 2014		December 31, 2013
Small installment	$	1,367	$	1,498
Large installment		1,334		1,677
Automobile purchase		3,797		3,706
Retail purchase		130		143
Total	$	6,628	$	7,024

The contractual delinquency of the finance receivable portfolio by component for the periods indicated are as follows:

	September 30, 2014
	Small Installment					Large Installment					Automobile Purchase					Retail Purchase					Total
	$		%			$		%			$		%			$		%			$		%
Current	$	240,130		77.3	%	$	32,512		77.1	%	$	109,996		67.1	%	$	22,118		82.1	%	$	404,756		74.5	%
1 to 29 days delinquent		43,934		14.2	%		7,551		17.9	%		43,241		26.4	%		3,578		13.3	%		98,304		18.1	%
Delinquent accounts
30 to 59 days		11,603		3.8	%		1,057		2.4	%		6,100		3.7	%		514		2.0	%		19,274		3.6	%
60 to 89 days		6,331		2.0	%		443		1.1	%		2,381		1.5	%		251		0.9	%		9,406		1.7	%
90 to 119 days		3.926		1.3	%		284		0.7	%		1,104		0.7	%		194		0.7	%		5,508		1.0	%
120 to 149 days		3,172		1.0	%		222		0.5	%		708		0.4	%		182		0.7	%		4,284		0.8	%
150 to 179 days		1,328		0.4	%		108		0.3	%		295		0.2	%		90		0.3	%		1,821		0.3	%
180 days and over (1)		—		0.0	%		—		0.0	%		—		0.0	%		—		0.0	%		—		0.0	%
Total delinquency (1)	$	26,360		8.5	%	$	2,114		5.0	%	$	10,588		6.5	%	$	1,231		4.6	%	$	40,293		7.4	%
Total finance receivables	$	310,424		100.0	%	$	42,177		100.0	%	$	163,825		100.0	%	$	26,927		100.0	%	$	543,353		100.0	%
Finance receivables in nonaccrual status	$	8,426		2.7	%	$	614		1.5	%	$	2,107		1.3	%	$	466		1.7	%	$	11,613		2.1	%

(1) The charge-off of 180 days and over delinquent accounts in September 2014 due to a change in the Company’s charge-off policy reduced total contractual delinquency at September 30, 2014 by 0.5%.

10

	December 31, 2013
	Small Installment					Large Installment					Automobile Purchase					Retail Purchase					Total
	$		%			$		%			$		%			$		%			$		%
Current	$	227,916		78.8	%	$	32,513		75.1	%	$	122,313		67.5	%	$	24,829		79.4	%	$	407,571		74.9	%
1 to 29 days delinquent		35,425		12.3	%		7,788		18.0	%		45,841		25.3	%		4,249		13.6	%		93,303		17.1	%
Delinquent accounts
30 to 59 days		8,030		2.8	%		1,220		2.8	%		7,089		3.9	%		749		2.4	%		17,088		3.1	%
60 to 89 days		5,600		1.9	%		530		1.2	%		2,721		1.5	%		416		1.3	%		9,267		1.7	%
90 to 119 days		4,926		1.7	%		364		0.8	%		1,195		0.7	%		357		1.2	%		6,842		1.3	%
120 to 149 days		3,765		1.3	%		245		0.6	%		807		0.4	%		291		0.9	%		5,108		0.9	%
150 to 179 days		2,409		0.9	%		259		0.6	%		525		0.3	%		216		0.7	%		3,409		0.6	%
180 days and over		908		0.3	%		392		0.9	%		635		0.4	%		161		0.5	%		2,096		0.4	%
Total delinquency	$	25,638		8.9	%	$	3,010		6.9	%	$	12,972		7.2	%	$	2,190		7.0	%	$	43,810		8.0	%
Total finance receivables	$	288,979		100.0	%	$	43,311		100.0	%	$	181,126		100.0	%	$	31,268		100.0	%	$	544,684		100.0	%
Finance receivables in nonaccrual status	$	12,008		4.2	%	$	1,260		2.9	%	$	3,162		1.7	%	$	1,025		3.3	%	$	17,455		3.2	%

Following is a summary of finance receivables evaluated for impairment for the periods indicated:

	September 30, 2014
	Small Installment		Large Installment		Automobile Purchase		Retail Purchase		Total
Accounts 180 or more days past due, excluding accounts of customers in bankruptcy	$	—	$	—	$	—	$	—	$	—
Customers in Chapter 13 bankruptcy		1,367		1,334		3,797		130		6,628
Total impaired accounts specifically evaluated	$	1,367	$	1,334	$	3,797	$	130	$	6,628
Finance receivables evaluated collectively		309,057		40,843		160,028		26,797		536,725
Finance receivables outstanding	$	310,424	$	42,177	$	163,825	$	26,927	$	543,353
Accounts in bankruptcy in nonaccrual status	$	342	$	109	$	473	$	27	$	951
Amount of the specific allowance for impaired accounts	$	350	$	333	$	1,020	$	20	$	1,723
Average impaired accounts	$	2,699	$	1,717	$	4,246	$	272	$	8,934
Amount of the general component of the allowance	$	28,425	$	1,411	$	10,342	$	1,400	$	41,578

The charge-off of accounts 180 days or more past due in September 2014 eliminated the specific allowance for those impaired accounts.

	December 31, 2013
	Small Installment		Large Installment		Automobile Purchase		Retail Purchase		Total
Accounts 180 or more days past due, excluding accounts of customers in bankruptcy	$	846	$	173	$	398	$	146	$	1,563
Customers in Chapter 13 bankruptcy		1,498		1,677		3,706		143		7,024
Total impaired accounts specifically evaluated	$	2,344	$	1,850	$	4,104	$	289	$	8,587
Finance receivables evaluated collectively		286,635		41,461		177,022		30,979		536,097
Finance receivables outstanding	$	288,979	$	43,311	$	181,126	$	31,268	$	544,684
Accounts in bankruptcy in nonaccrual status	$	667	$	426	$	804	$	58	$	1,955
Amount of the specific allowance for impaired accounts	$	1,246	$	756	$	1,565	$	180	$	3,747
Average impaired accounts	$	2,079	$	1,935	$	3,831	$	273	$	8,118
Amount of the general component of the allowance	$	14,124	$	1,477	$	9,262	$	1,479	$	26,342

It is not practical to compute the amount of interest earned on impaired loans.

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Note 5. Debt

The Company’s senior revolving credit facility contains restrictive covenants. At September 30, 2014, the Company was in compliance with all debt covenants. As of September 30, 2014, the Company had $160,677 of unused capacity on the credit facility. Advances on this agreement are at 85% of eligible finance receivables and are subject to adjustment at certain credit quality levels (83% as of September 30, 2014). As of September 30, 2014 the Company had $60,656 available on the facility, based on eligible receivables and the 83% advance rate.

Note 6. Disclosure About Fair Value of Financial Instruments

The following methods and assumptions were used to estimate the fair value of each class of financial instruments for which it is practicable to estimate fair value:

Finance receivables: Finance receivables are originated at prevailing market rates. The Company’s finance receivable portfolio turns approximately 1.5 times per year. The portfolio turnover is calculated by dividing cash payments, renewals, and charge-offs by the average finance receivables. Management believes that the carrying value approximates the fair value of its finance receivable portfolio.

Repossessed assets: Repossessed assets are valued at the lower of the receivable balance on the finance receivable prior to repossession or estimated net realizable value. The Company estimates net realizable value at the projected cash value upon liquidation, less costs to sell the related collateral.

Debt: The Company refinanced its senior revolving credit facility in January 2012, and further amended the senior revolving credit facility in July 2012, March 2013, May 2013, and November 2013. As a result of the refinancing, the Company believes that the fair value of this variable rate debt approximates its carrying value at September 30, 2014. The Company also considered its creditworthiness in its determination of fair value.

The carrying amount and estimated fair values of the Company’s financial instruments summarized by level are as follows:

	September 30, 2014				December 31, 2013
	Carrying Amount		Estimated Fair Value		Carrying Amount		Estimated Fair Value
Assets
Level 1 inputs
Cash	$	3,831	$	3,831	$	4,121	$	4,121
Restricted cash		1,900		1,900		1,900		1,900
Level 3 inputs
Net finance receivables		500,052		500,052		514,595		514,595
Repossessed assets		733		733		548		548
Liabilities
Level 3 inputs
Senior revolving credit facility		339,323		339,323		362,750		362,750

Certain of the Company’s assets carried at fair value are classified and disclosed in one of the following three categories:

Level 1 – Quoted market prices in active markets for identical assets or liabilities.

Level 2 – Observable market-based inputs or unobservable inputs that are corroborated by market data.

Level 3 – Unobservable inputs that are not corroborated by market data.

In determining the appropriate levels, the Company performs an analysis of the assets and liabilities that are carried at fair value. At each reporting period, all assets and liabilities for which the fair value measurement is based on significant unobservable inputs are classified as Level 3.

Note 7. Income Taxes

The Company and its subsidiaries file a consolidated federal income tax return. The Company files consolidated or separate state income tax returns as permitted by individual states in which it operates.

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Note 8. Earnings Per Share

The following schedule reconciles the computation of basic and diluted earnings per share for the periods indicated:

	Three months ended September 30, 2014						Nine months ended September 30, 2014
	Net Income		Shares		Per Share		Net Income		Shares		Per Share
Basic earnings per share
Income available to common stockholders	$	1,397		12,713,532	$	0.11	$	11,421		12,686,777	$	0.90
Effect of dilutive securities
Options to purchase common stock		—		220,483		—		—		263,360		—
Diluted earnings per share
Income available to common stockholders plus assumed exercise of options to purchase common stock	$	1,397		12,934,015	$	0.11	$	11,421		12,950,137	$	0.88

Options to purchase 378,531 shares of common stock at $15.00 to $33.93 per share were outstanding during the three and nine months ended September 30, 2014, but were not included in the computation of diluted earnings per share because they were anti-dilutive.

	Three months ended September 30, 2013						Nine months ended September 30, 2013
	Net Income		Shares		Per Share		Net Income		Shares		Per Share
Basic earnings per share
Income available to common stockholders	$	7,241		12,585,985	$	0.58	$	20,409		12,558,075	$	1.63
Effect of dilutive securities
Options to purchase common stock		—		341,508		—		—		305,271		—
Diluted earnings per share
Income available to common stockholders plus assumed exercise of options to purchase common stock	$	7,241		12,927,493	$	0.56	$	20,409		12,863,346	$	1.59

Note 9. Benefit Plans

Paid time off policy: The Company modernized its Paid Time Off (“PTO”) policy effective February 1, 2014. The new policy terms are more consistent with industry practices on the amount of PTO, eligible service requirements, cashout policy, and the use of potential PTO days. The policy change had accounting implications. Under the legacy policy, employees earned PTO in one year and then were able to use the PTO in the following year. That type of policy created a PTO liability under compensated absences accounting literature. Under the new policy, PTO is earned and used in the same calendar year, eliminating a PTO liability at the end of each year (with the exception of carryover PTO granted in extenuating circumstances). In the transition to the new policy, employees were given the opportunity to forfeit earned and unused PTO days under the legacy policy in exchange for additional PTO days and other benefits under the new policy or to remain on the old policy. As a result, effective January 31, 2014, based upon employee elections in January 2014, the PTO liability for certain employees was eliminated, and beginning February 1, 2014, such employees began accruing PTO under the new policy. The effect of the policy change was reflected in the period the change was implemented. Thus, in the first quarter of 2014, this change in policy resulted in a reversal of $1.4 million of personnel expense.

Health insurance plan:As of May 1, 2014, the Company no longer offers the limited benefit plan for newly-hired hourly employees or hourly employees not participating in the Company’s major medical health plan. All employees now become eligible for qualified minimum essential coverage plans as required by the Affordable Care Act.

Stock compensation plans:The Company previously adopted the 2007 Management Incentive Plan (the “2007 Stock Plan”) and the 2011 Stock Incentive Plan (the “2011 Stock Plan”). Under these plans, 1,987,412 shares of authorized common stock have been reserved for issuance pursuant to grants approved by the Company’s Board of Directors (the “Board”). All grants are made at 100% of the fair value at the date of grant. As of September 30, 2014, there were 477,132 and 447,790 shares available for grant under the 2011 Stock Plan and 2007 Stock Plan, respectively. The 2007 Stock Plan is frozen with respect to future awards.

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The Company recognizes compensation expense in the financial statements for all stock-based payments based upon the fair value. Amounts recognized in the financial statements with respect to stock-based compensation are provided in the following table.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2014		2013		2014		2013
Stock-based compensation expense
Stock options	$	171	$	179	$	559	$	537
Restricted stock		181		—		266		—
Total stock-based compensation expense	$	352	$	179	$	825	$	537

Stock options:

The following table summarizes stock option activity during the nine months ended September 30, 2014 (shares in thousands):

	Number of Shares			Weighted Average Price Per Share		Weighted Average Remaining Contractual Life (Years)		Aggregate Intrinsic Value
Options outstanding at January 1, 2014		866		$	10.70
Granted		—			—
Exercised		(18	)		6.50
Forfeited		(18	)		15.00
Expired		(6	)		15.00
Options outstanding at September 30, 2014		830		$	10.67		4.8	$	6,423
Options exercisable at September 30, 2014		570		$	7.61		3.4	$	5,892
Available for grant at September 30, 2014		925

Stock options granted under the 2007 Stock Plan vest 20% at the date of grant and 20% on the anniversary date of the grant each year thereafter for four years. Options granted under the 2011 Stock Plan vest 20% on the anniversary date of the grant each year for five years. In addition, these options vest and become exercisable in full under certain circumstances following the occurrence of a Change of Control as defined in the Option Award Agreements. Participants who are awarded options must exercise their options within a maximum of ten years of the grant.

As of September 30, 2014, unrecognized stock-based compensation expense to be recognized over future periods approximated $2,211. This expense is expected to be recognized over the remaining weighted average vesting period of 3.1 years. The total intrinsic values of options exercised were $319 and $1,452 for the nine months ended September 30, 2014 and 2013, respectively. The total income tax benefit recognized in the income statement for the stock-based compensation arrangements was $135 and $70, for the three months ended September 30, 2014 and 2013 and $317 and $209 for the nine months ended September 30, 2014 and 2013, respectively.

The fair value of option grants are estimated on the grant date using the Black-Scholes option-pricing model with the following assumptions for option grants during the nine months ended September 30, 2013. No stock options were granted in the three months ended September 30, 2014 and 2013 or in the nine months ended September 30, 2014.

	Nine Months Ended September 30, 2013
Expected volatility		48.49	%
Expected dividends		0.00	%
Expected term (in years)		10.00
Risk-free rate		1.76	%
Vesting period (in years)		5

Expected volatility is based on the historic volatility of a publicly-traded company in the same industry. The risk free interest rate is based on the U.S. Treasury yield at the date the Board approved the option awards for the period (nine to ten years) over which options are exercisable.

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Restricted stock:

The following table summarizes restricted stock activity during the nine months ended September 30, 2014 (shares in thousands):

	Shares		Weighted Average Grant Date Fair Value
Non-vested restricted stock, beginning of the year		—	$	—
Granted		45		15.29
Vested		—		—
Forfeited		—		—
Non-vested restricted stock, end of the period		45	$	15.29

The Company granted 44,996 shares of restricted common stock, with a grant date fair value of $15.13 to $15.34, to its non-employee directors. The awards will be fully vested upon the earlier of the first anniversary of the grant date or the completion of the directors’ annual service to the Company. Compensation expense related to restricted stock is based on the number of shares expected to vest and the fair market value of the common stock on the grant date. As of September 30, 2014, unrecognized stock-based compensation expense to be recognized over future periods approximated $422. This expense is expected to be recognized over the remaining vesting period of 7 months.

Note 10. Commitments and Contingencies

On May 30, 2014, a securities class action lawsuit was filed in the United States District Court for the Southern District of New York against the Company and certain of its current and former directors, executive officers, and shareholders. The complaint alleges violations of the federal securities laws and seeks unspecified compensatory damages and other relief on behalf of a purported class of purchasers of the Company’s securities in the September 2013 and December 2013 secondary public offerings. The Company expects that lead plaintiffs will file an amended complaint later this year, after which the Company has two months to respond. The Company believes that the claims against it are without merit and intends to defend against the litigation vigorously.

In the normal course of business, the Company has been named as a defendant in legal actions, including arbitrations, class actions and other litigation arising in connection with its activities. Some of the actual or threatened legal actions include claims for compensatory and punitive damages or claims for indeterminate amounts of damages. While the Company will continue to identify legal actions where the Company believes a material loss to be reasonably possible and reasonably estimable, there can be no assurance that material losses will not be incurred from claims that the Company has not yet been notified of or are not yet determined to be probable or reasonably possible and reasonable to estimate.

The Company contests liability and the amount of damages, as appropriate, in each pending matter. Where available information indicates that it is probable that a liability had been incurred and the Company can reasonably estimate the amount of that loss, the Company accrues the estimated loss by a charge to net income. As of September 30, 2014, the Company has accrued $343 for these matters. In many actions, however, it is inherently difficult to determine whether any loss is probable or even reasonably possible or to estimate the amount of loss. In addition, even where a loss is reasonably possible or an exposure to loss exists in excess of the liability already accrued, it is not always possible to reasonably estimate the size of the possible loss or range of loss.

For certain legal actions, the Company cannot reasonably estimate such losses, particularly for actions that are in their early stages of development or where plaintiffs seek indeterminate damages. Numerous issues may need to be resolved, including through lengthy discovery and determination of important factual matters, and by addressing novel or unsettled legal questions relevant to the actions in question, before a loss or additional loss or range of loss or range of additional loss can be reasonably estimated for any given action.

For certain other legal actions, the Company can estimate reasonably possible losses, additional losses, ranges of loss or ranges of additional loss in excess of amounts accrued, but the Company does not believe, based on current knowledge and after consultation with counsel, that such losses will have a material adverse effect on the consolidated financial statements.

The Company expenses legal costs as they are incurred.

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Note 11. Restricted Assets

RMC Reinsurance, Ltd. is a wholly-owned insurance subsidiary of the Company. RMC Reinsurance, Ltd. is required to maintain cash reserves for a letter of credit against life insurance policies ceded to it, as determined by the ceding company. In April 2013, the letter of credit was increased to $1,900 in favor of the ceding company. The letter of credit is secured by a cash deposit of $1,900. The cash securing the letter of credit is presented as restricted cash in the other asset category in the accompanying balance sheets, which totaled $1,900 at September 30, 2014 and December 31, 2013.

Note 12. Subsequent Events

On October 1, 2014, following consultation with its independent compensation consultants, the Compensation Committee of the Board of Directors approved certain compensation arrangements for its employees. These arrangements included the grant of nonqualified stock options, performance-contingent restricted stock units, and cash-settled performance shares. The stock options will vest on December 31, 2016, subject to continued employment or as otherwise provided in the agreement. The actual value of the performance-contingent restricted stock units and cash-settled performance shares, if any, that may be earned can range from 0% to 150% based on the achievement of performance targets over a period of January 1, 2014 through December 31, 2016. The unrecognized costs to be recognized over the appropriate service and performance periods totals approximately $2,738 in the aggregate. Also, due to the fact that the Company had not yet acted to award certain employees for their service in 2013, the Company awarded restricted common stock totaling approximately $496, which shall vest, if at all, on February 15, 2017.

On October 30, 2014, the Company accepted the resignation of Thomas F. Fortin as the Company’s Chief Executive Officer and from the Company’s Board of Directors. Director Michael R. Dunn was appointed as Interim Chief Executive Officer immediately following Mr. Fortin’s resignation. The Company intends to treat Mr. Fortin’s resignation as a termination by the Company without cause pursuant to Mr. Fortin’s Employment Agreement, dated March 18, 2013 (the “Employment Agreement”). A copy of the Employment Agreement is attached as Exhibit 10.1 to the Current Report on Form 8-K, filed with the SEC on March 21, 2013. The Company expects to enter into a separation agreement with Mr. Fortin during the fourth quarter. The separation agreement may include the exchange of severance payments and other concessions by the Company and Mr. Fortin that differ from those described in the Employment Agreement.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

The following discussion and analysis should be read in conjunction with our consolidated financial statements and the related notes that appear elsewhere in this Quarterly Report on Form 10-Q. These discussions contain forward-looking statements reflecting our current expectations that involve risks and uncertainties. These forward-looking statements include, but are not limited to, statements concerning our strategy, future operations, future financial position, future revenues, projected costs, expectations regarding demand and acceptance for our financial products, growth opportunities and trends in the market in which we operate, prospects, and plans and objectives of management. The words “anticipates,” “believes,” “estimates,” “expects,” “intends,” “may,” “plans,” “projects,” “will,” “would,” and similar expressions are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. We may not actually achieve the plans, intentions, or expectations disclosed in our forward-looking statements, and you should not place undue reliance on our forward-looking statements. Actual results or events could differ materially from the plans, intentions, and expectations disclosed in the forward-looking statements that we make. These forward-looking statements involve risks and uncertainties that could cause our actual results to differ materially from those in the forward-looking statements, including without limitation, the risks set forth in our filings with the Securities and Exchange Commission (the “SEC”), including our Annual Report on Form 10-K for the fiscal year ended December 31, 2013 (which was filed with the SEC on March 17, 2014) and this Quarterly Report on Form 10-Q. The forward-looking information we have provided in this Quarterly Report on Form 10-Q pursuant to the safe harbor established under the Private Securities Litigation Reform Act of 1995 should be evaluated in the context of these factors. Forward-looking statements speak only as of the date they were made, and we undertake no obligation to update or revise such statements, except as required by the federal securities laws.

The following discussion should be read in conjunction with, and is qualified in its entirety by reference to, our unaudited consolidated financial statements contained elsewhere in this report, as well as our audited consolidated financial statements, including the notes thereto, and the “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” contained in our Annual Report on Form 10-K for the year ended December 31, 2013.

Overview

We are a diversified specialty consumer finance company providing a broad array of loan products primarily to customers with limited access to consumer credit from banks, thrifts, credit card companies, and other traditional lenders. We began operations in 1987 with four branches in South Carolina and have expanded our branch network to 296 locations in the states of South Carolina, Texas, North Carolina, Tennessee, Alabama, Oklahoma, New Mexico, and Georgia as of September 30, 2014. Most of our loan products are secured, and each is structured on a fixed rate, fixed term basis with fully amortizing equal monthly installment payments, repayable at any time without penalty. Our loans are sourced through our multiple channel platform, including in our branches, through direct mail campaigns, independent and franchise automobile dealerships, online credit application networks, retailers, and our consumer website. We operate an integrated branch model in which nearly all loans, regardless of origination channel, are serviced through our branch network, providing us with frequent in-person contact with our customers, which we believe improves our credit performance and customer loyalty. Our goal is to consistently and soundly grow our finance receivables and manage our portfolio risk while providing our customers with attractive and easy-to-understand loan products that serve their varied financial needs.

Our diversified product offerings include:

• Small Installment Loans – As of September 30, 2014, we had approximately 296,100 small installment loans outstanding, representing $310.4 million in finance receivables.

• Large Installment Loans – As of September 30, 2014, we had approximately 11,400 large installment loans outstanding, representing $42.2 million in finance receivables.

• Automobile Purchase Loans – As of September 30, 2014, we had approximately 18,100 automobile purchase loans outstanding, representing $163.8 million in finance receivables.

• Retail Purchase Loans – As of September 30, 2014, we had approximately 26,700 retail purchase loans outstanding, representing $26.9 million in finance receivables.

• Insurance Products – We offer our customers optional payment protection insurance products relating to many of our loan products.

Our primary sources of revenue are interest and fee income from our loan products, of which interest and fees relating to small installment loans and automobile purchase loans have historically been the largest component. We offer retail purchase loans and automobile purchase loans through online credit application networks. In addition to interest and fee income from loans, we derive revenue from optional insurance products purchased by customers of our direct loan products.

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Revision of Financial Statements. The Company has made immaterial revisions to its previously-filed financial statements included in this Quarterly Report on Form 10-Q to reflect revisions in the proper period. For details on the revision, see Part II, Item 6, Note 2. “Revision of Financial Statements” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2013.

Factors Affecting Our Results of Operations

Our business is driven by several factors affecting our revenues, costs, and results of operations, including the following:

Growth in Loan Portfolio. The revenue that we derive from interest and fees from our loan products is largely driven by the amount of loans that we originate. We originated or purchased approximately 120,900, 172,900, and 119,400 new loan accounts during 2012, 2013, and the first nine months of 2014, respectively. Average finance receivables grew 32.2% from $361.1 million in 2012 to $477.4 million in 2013. Average finance receivables grew 14.0% from $461.5 million in the first nine months of 2013 to $526.3 million in the first nine months of 2014. We source our loans through our branches and our direct mail program, as well as through automobile dealerships and retailers that partner with us. Our loans are made almost exclusively in geographic markets served by our network of branches. Increasing the number of branches we operate allows us to increase the number of loans that we are able to service. We opened or acquired 51, 43, and 32 new branches in 2012, 2013, and the first nine months of 2014, respectively. We believe we have the opportunity to add as many as 700 additional branches over time in the states where it is currently favorable for us to conduct business, and we have plans to continue to grow our branch network.

Product Mix. We offer a number of different loan products, including small installment loans, large installment loans, automobile purchase loans, and retail purchase loans. We charge different interest rates and fees and are exposed to different credit risks with respect to the various types of loans we offer. Our product mix also varies to some extent by state, and we expect to continue to diversify our product mix in the future.

Asset Quality. Our results of operations are highly dependent upon the quality of our asset portfolio. We recorded a $39.2 million provision for credit losses during 2013 (or 8.2% of average finance receivables) and a $53.1 million provision for credit losses during the first nine months of 2014 (or annualized 13.5% of average finance receivables). The quality of our asset portfolio is the result of our ability to enforce sound underwriting standards, maintain diligent servicing and collection of the portfolio, and respond to changing economic conditions as we grow our loan portfolio.

Allowance for Credit Losses.We evaluate losses in each of our four categories of loans in establishing the allowance for credit losses. The following table sets forth our allowance for credit losses compared to the related finance receivables (in thousands):

	As of September 30, 2014							As of December 31, 2013
	Finance Receivables		Allowance for Credit Losses		Allowance as Percentage of Related Finance Receivables			Finance Receivables		Allowance for Credit Losses		Allowance as Percentage of Related Finance Receivables
Small installment loans	$	310,424	$	28,775		9.3	%	$	288,979	$	15,370		5.3	%
Large installment loans		42,177		1,744		4.1	%		43,311		2,233		5.2	%
Automobile purchase loans		163,825		11,362		6.9	%		181,126		10,827		6.0	%
Retail purchase loans		26,927		1,420		5.3	%		31,268		1,659		5.3	%
Total	$	543,353	$	43,301		8.0	%	$	544,684	$	30,089		5.5	%

The allowance for credit losses uses the net charge-off rate for the most recent six months (small installment loans), ten months (large installment loans), twelve months (automobile purchase loans), and ten months (retail purchase loans) as a percentage of the most recent month-end balance of loans as a key data point in estimating the allowance. Based on our annual evaluation of the effective lives of our loan categories during the three months ended September 30, 2014, retail purchase loans have been updated to use a ten month effective life rather than eleven. This had a negligible impact on the allowance due to the relative size of the retail purchase loan portfolio. We believe that the primary underlying factors driving the provision for credit losses for each of these loan types are our underwriting standards, the general economic conditions in the areas in which we conduct business, and the effectiveness of our collection efforts. In addition, gasoline prices and the market for repossessed automobiles at auction are additional underlying factors that we believe influence the provision for credit losses for automobile purchase loans and, to a lesser extent, large installment loans. We monitor these factors, the monthly trend of delinquencies, and the slow file (which consists of all loans one or more days past due) to identify trends that might require an increased allowance, and we modify the allowance for credit losses accordingly.

The allowance as a percentage of finance receivables increased from December 31, 2013 to September 30, 2014 for small installment loans due to increased net charge-offs that resulted from elevated accounts per employee in addition to a $6.5 million provision for increased delinquency from a higher than normal proportion of lower credit quality loans originated during the summer direct mail campaigns.

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Interest Rates. Our costs of funds are affected by changes in interest rates, and the interest rate that we pay on our senior revolving credit facility is a floating rate. Our interest rate caps matured unused on March 4, 2014. We are evaluating interest rate management options and intend to enter into another interest rate management transaction or arrangement to replace the matured unused interest rate caps.

Efficiency Ratio. One of our key operating metrics is our efficiency ratio, which is calculated by dividing the sum of general and administrative expenses by total revenue. Our efficiency ratio was 45.3% in the first nine months of 2014, compared to 42.2% in the same period of 2013. The increase is primarily due to increased personnel and occupancy costs from opening 32 branches since September 30, 2013, costs from implementation of a new loan management system, and increased health care and consulting costs. Those increases were partially offset by a change in our Paid Time Off (“PTO”) policy.

We are migrating to a new loan management system. With this new systems platform, we expect enhanced functionality and efficiency in the processing and servicing of our diverse product portfolio and growing loan account base. The transition created one-time implementation costs of $0.6 million and $1.4 million for the three and nine months ended September 30, 2014, respectively.

We modernized our PTO policy effective February 1, 2014. The new policy terms are more consistent with industry practices on the amount of PTO, eligible service requirements, cashout policy, and the use of partial PTO days. The policy change had accounting implications. Under the legacy policy, employees earned PTO in one year and then were able to use the PTO in the following year. That type of policy created a PTO liability under compensated absences accounting literature. Under the new policy, PTO is earned and used in the same calendar year, eliminating a PTO liability at the end of each year (with the exception of carryover PTO granted in extenuating circumstances). In the transition to the new policy, employees were given the opportunity to forfeit earned and unused PTO days under the legacy policy in exchange for additional PTO days and other benefits under the new policy or to remain on the old policy. As a result, effective January 31, 2014, based upon employee elections in January 2014, the PTO liability for certain employees was eliminated, and beginning February 1, 2014, such employees began accruing PTO under the new policy. The effect of the policy change was reflected in the period the change was implemented. Thus, in the first quarter of 2014, this change in policy resulted in a reversal of $1.4 million of personnel expense.

Quarterly Information and Seasonality

Our loan volume and corresponding finance receivables follow seasonal trends. Demand for our loans is typically highest during the third and fourth quarter, largely due to customers borrowing money for back-to-school and holiday spending. With the exception of automobile purchase loans, loan demand has generally been the lowest during the first quarter, largely due to the timing of income tax refunds. In addition, we typically generate higher loan volumes in the second half of the year from our direct mail campaigns, which are timed to coincide with seasonal consumer demand. Consequently, we experience significant seasonal fluctuations in our operating results and cash needs.

Components of Results of Operations

Interest and Fee Income.Our interest and fee income consists primarily of interest earned on outstanding loans. We cease accruing interest on a loan when the customer is contractually past due 90 days. Interest accrual resumes when the customer makes at least one full payment and the account is less than 90 days contractually past due. If the account is charged off, the interest accrual is reversed as a reduction of interest and fee income.

Loan fees are additional charges to the customer, such as loan origination fees, acquisition fees, and maintenance fees, as permitted by state law. The fees may or may not be refundable to the customer in the event of an early payoff, depending on state law. Fees are accreted to income over the life of the loan on the constant yield method and are included in the truth in lending disclosure we make to our customers.

Insurance Income.Our insurance income consists of revenue from the sale of various optional credit insurance products and other payment protection options offered to customers who obtain loans directly from us. We do not sell insurance to non-borrowers. The type and terms of our optional credit insurance products vary from state to state based on applicable laws and regulations. We offer optional credit life insurance, credit accident and health insurance, and involuntary unemployment insurance. We require property insurance on any personal property securing loans and offer customers the option of providing proof of such insurance purchased from a third party in lieu of purchasing property insurance from us. We also require proof of liability and collision insurance for any vehicles securing loans, and we obtain automobile insurance on behalf of customers who permit their insurance coverage to lapse.

We issue insurance certificates as agents on behalf of an unaffiliated insurance company and then remit to the unaffiliated insurance company the premiums we collect (net of refunds on prepaid loans). The unaffiliated insurance company cedes life insurance premiums to our wholly-owned insurance subsidiary, RMC Reinsurance, Ltd. (“RMC Reinsurance”), as written and non-life premiums as earned. As of September 30, 2014, we had pledged a $1.9 million letter of credit to the unaffiliated insurance company to secure payment of life insurance claims. We maintain a cash reserve for life insurance claims in an amount determined by the unaffiliated insurance company. The unaffiliated insurance company maintains the reserves for non-life claims.

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Other Income.Our other income consists primarily of late charges assessed on customers who fail to make a payment within a specified number of days following the due date of the payment, fees for extending the due date of a loan, and returned check charges. Due date extensions are only available to a customer once every thirteen months, are available only to customers who are current on their loans, and must be approved by personnel at our headquarters.

Provision for Credit Losses.Provisions for credit losses are charged to income in amounts that we judge as sufficient to maintain an allowance for credit losses at an adequate level to provide for losses on the related finance receivables portfolio. Credit loss experience, contractual delinquency of finance receivables, the value of underlying collateral, and management’s judgment are factors used in assessing the overall adequacy of the allowance and the resulting provision for credit losses. Our provision for credit losses fluctuates so that we maintain an adequate credit loss allowance that accurately reflects our estimate of losses in our loan portfolio. Therefore, changes in our charge-off rates may result in changes to our provision for credit losses. While management uses the best information available to make its evaluation, future adjustments to the allowance may be necessary if there are significant changes in economic conditions or portfolio performance.

In September 2014, the Company changed the time-based element of the charge-off policy from 365 days contractually delinquent to 180 days. The policy improves consistency, creates alignment with industry practice and is more conservative. This change generated a one-time charge-off of $2.1 million as of September 2014. The amount was charged against the allowance for credit losses which included a full specific valuation allowance for these delinquent accounts and, therefore, did not impact the provision for loan losses.

The charge-off policy change modified our historic loss rate and the resulting general reserve. In addition, we converted bankrupt accounts with confirmed plans from the bankruptcy court from delinquent to current status. The bankrupt accounts continue to be accounted for as troubled debt restructurings and considered impaired finance receivables. As a net result of these changes, the provision for credit losses increased by $318,000 as of September 30, 2014.

General and Administrative Expenses.Our general and administrative expenses are comprised of four categories: personnel, occupancy, marketing, and other. We typically measure our general and administrative expenses as a percentage of total revenue, which we refer to as our “efficiency ratio.”

Our personnel expenses are the largest component of our general and administrative expenses and consist primarily of the salaries, bonuses, and benefits associated with all of our branch, field, and headquarters employees, and related payroll taxes.

Our occupancy expenses consist primarily of the cost of renting our branches, all of which are leased, as well as the utility, telecommunication, and other non-personnel costs associated with operating our branches.

Our marketing expenses consist primarily of costs associated with our direct mail campaigns (including postage and costs associated with selecting recipients) and maintaining our web site, as well as telephone directory advertisements and some local marketing by branches. These costs are expensed as incurred.

Other expenses consist primarily of legal, audit, consulting, office supplies, credit bureau charges, and postage.

Our general and administrative expenses have increased as a result of the additional legal, accounting, insurance, and other expenses associated with being a public company. We expect compliance costs to increase due to the regulatory environment in the consumer finance industry. For a discussion regarding how risks and uncertainties associated with the current regulatory environment may impact our future expenses, net income, and overall financial condition, see Part I, Item 1A. “Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2013.

Interest Expense.Our interest expense consists primarily of interest payable and amortization of debt issuance costs in respect of borrowings under our senior revolving credit facility. Interest expense also includes costs attributable to unused line fees.

Income Taxes.Income taxes consist primarily of state and federal income taxes. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to temporary differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effects of future tax rate changes are recognized in the period when the enactment of new rates occurs.

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Results of Operations

The following tables summarize key components of our results of operations for the periods indicated, both in dollars (in thousands) and as a percentage of total revenue (unaudited):

	Three Months Ended September 30,
	2014					2013
	Amount		% of Revenue			Amount		% of Revenue
Revenue
Interest and fee income	$	48,789		90.5	%	$	39,708		89.6	%
Insurance income, net		2,636		4.9	%		2,839		6.4	%
Other income		2,484		4.6	%		1,758		4.0	%
Total revenue		53,909		100.0	%		44,305		100.0	%
Expenses
Provision for credit losses		22,542		41.8	%		11,078		25.0	%
General and administrative expenses
Personnel		14,042		26.0	%		9,681		21.9	%
Occupancy		4,179		7.8	%		3,167		7.1	%
Marketing		1,756		3.3	%		983		2.2	%
Other		5,307		9.9	%		3,703		8.4	%
Interest expense		3,848		7.1	%		3,913		8.8	%
Total expenses		51,674		95.9	%		32,525		73.4	%
Income before income taxes		2,235		4.1	%		11,780		26.6	%
Income taxes		838		1.5	%		4,539		10.3	%
Net income	$	1,397		2.6	%	$	7,241		16.3	%

	Nine Months Ended September 30,
	2014					2013
	Amount		% of Revenue			Amount		% of Revenue
Revenue
Interest and fee income	$	135,826		90.0	%	$	108,674		89.0	%
Insurance income, net		8,412		5.6	%		8,575		7.0	%
Other income		6,689		4.4	%		4,838		4.0	%
Total revenue		150,927		100.0	%		122,087		100.0	%
Expenses
Provision for credit losses		53,106		35.2	%		27,554		22.6	%
General and administrative expenses
Personnel		38,284		25.4	%		29,786		24.4	%
Occupancy		11,312		7.5	%		8,380		6.9	%
Marketing		4,488		3.0	%		2,836		2.3	%
Other		14,297		9.4	%		10,556		8.6	%
Interest expense		11,167		7.4	%		10,236		8.4	%
Total expenses		132,654		87.9	%		89,348		73.2	%
Income before income taxes		18,273		12.1	%		32,739		26.8	%
Income taxes		6,852		4.5	%		12,330		10.1	%
Net income	$	11,421		7.6	%	$	20,409		16.7	%

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Regional Management Corp. and Subsidiaries

Selected Financial Data

(Unaudited)

(in thousands)

	Components of Increase in Interest and Fee Income Three Months Ended September 30, 2014 Compared to Three Months Ended September 30, 2013 Increase (Decrease)
	Volume			Rate			Net
Small installment loans	$	7,608		$	2,690		$	10,298
Large installment loans		(80	)		(13	)		(93	)
Automobile purchase loans		(703	)		(280	)		(983	)
Retail purchase loans		(174	)		33			(141	)
Total increase in interest and fee income	$	6,651		$	2,430		$	9,081

	Net Loans Originated (1) Three Months Ended September 30,
	2014		2013
Small installment loans	$	174,325	$	155,294
Large installment loans		11,301		12,266
Automobile purchase loans		16,222		25,474
Retail purchase loans		7,725		8,436
Total finance receivables originated	$	209,573	$	201,470

(1) Represents balance of loan originations net of unearned finance charges

	Three Months Ended September 30,
	2014					2013
	Amount		Percentage of Average Finance Receivables (Annualized)			Amount		Percentage of Average Finance Receivables (Annualized)
Net charge-offs	$	11,719		8.7	%	$	8,015		6.5	%
Net charge-offs (180+ policy change)		2,106		1.6	%		—		0.0	%
Total net charge-offs	$	13,825		10.3	%	$	8,015		6.5	%
	Amount		Percentage of Total Revenue			Amount		Percentage of Total Revenue
Provision for credit losses	$	22,542		41.8	%	$	11,078		25.0	%
General and administrative expenses	$	25,284		46.9	%	$	17,534		39.6	%
	Amount		Growth Rate			Amount		Growth Rate
Same store finance receivables at period-end/growth rate	$	505,660		0.2	%	$	450,437		16.5	%
Same store revenue during period/growth rate	$	50,497		14.7	%	$	39,748		16.1	%
Number of branches in calculation		263					206

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	Components of Increase in Interest and Fee Income Nine Months Ended September 30, 2014 Compared to Nine Months Ended September 30, 2013 Increase (Decrease)
	Volume			Rate			Net
Small installment loans	$	25,505		$	4,450		$	29,955
Large installment loans		(746	)		(304	)		(1,050	)
Automobile purchase loans		(593	)		(942	)		(1,535	)
Retail purchase loans		(272	)		54			(218	)
Total increase in interest and fee income	$	23,894		$	3,258		$	27,152

	Net Loans Originated (1) Nine Months Ended September 30,
	2014		2013
Small installment loans	$	399,078	$	353,364
Large installment loans		32,995		35,036
Automobile purchase loans		51,326		80,292
Retail purchase loans		22,350		25,534
Total finance receivables originated	$	505,749	$	494,226

(1) Represents balance of loan originations net of unearned finance charges

	Nine Months Ended September 30,
	2014					2013
	Amount		Percentage of Average Finance Receivables (Annualized)			Amount		Percentage of Average Finance Receivables (Annualized)
Net charge-offs	$	37,788		9.6	%	$	22,488		6.5	%
Net charge-offs (180+ policy change)		2,106		0.5	%		—		0.0	%
Total net charge-offs	$	39,894		10.1	%	$	22,488		6.5	%

	Amount		Percentage of Total Revenue			Amount		Percentage of Total Revenue
Provision for credit losses	$	53,106		35.2	%	$	27,554		22.6	%
General and administrative expenses	$	68,381		45.3	%	$	51,558		42.2	%

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	As of September 30,
	2014					2013					2012
	Finance Receivables		Percentage of Total			Finance Receivables		Percentage of Total			Finance Receivables		Percentage of Total
Small installment loans	$	310,424		57.1	%	$	256,698		49.9	%	$	158,530		39.8	%
Large installment loans		42,177		7.8	%		43,200		8.4	%		52,565		13.2	%
Automobile purchase loans		163,825		30.1	%		182,763		35.6	%		160,979		40.4	%
Retail purchase loans		26,927		5.0	%		31,364		6.1	%		26,505		6.6	%
Total finance receivables	$	543,353		100.0	%	$	514,025		100.0	%	$	398,579		100.0	%
Number of branches at period end		296					264					213
Average finance receivables per branch	$	1,836				$	1,947				$	1,871

	September 30, 2014					December 31, 2013					September 30, 2013
	Amount		Percentage of Total Finance Receivables			Amount		Percentage of Total Finance Receivables			Amount		Percentage of Total Finance Receivables
Allowance for credit losses	$	43,301		8.0	%	$	30,089		5.5	%	$	28,682		5.6	%
Current		404,756		74.5	%		407,571		74.9	%		386,770		75.2	%
1 to 29 days delinquent		98,304		18.1	%		93,303		17.1	%		89,964		17.5	%
Delinquent accounts:
30 to 59 days		19,274		3.6	%		17,088		3.1	%		16,423		3.2	%
60 to 89 days		9,406		1.7	%		9,267		1.7	%		7,569		1.5	%
90 to 119 days		5,508		1.0	%		6,842		1.3	%		5,315		1.0	%
120 to 149 days		4,284		0.8	%		5,108		0.9	%		3,149		0.6	%
150 to 179 days		1,821		0.3	%		3,409		0.6	%		1,896		0.4	%
180 days and over (1)		—		0.0	%		2,096		0.4	%		2,939		0.6	%
Total contractual delinquency (1)	$	40,293		7.4	%	$	43,810		8.0	%	$	37,291		7.3	%
Total finance receivables	$	543,353		100.0	%	$	544,684		100.0	%	$	514,025		100.0	%

(1) The charge-off of 180 days and over delinquent accounts in September 2014 due to a change in the Company’s charge-off policy reduced total contractual delinquency at September 30, 2014 by 0.5%.

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Comparison of September 30, 2014, Versus September 30, 2013

The following is a discussion of the changes by product type:

• Small Installment Loans– Small installment loans (loans with an original principal balance of $2,500 or less) outstanding increased by $53.7 million, or 20.9%, to $310.4 million at September 30, 2014, from $256.7 million at September 30, 2013. The growth in receivables at the branches opened in 2013 and the first 9 months of 2014 contributed to the growth in overall small installment loans outstanding. In addition, our direct mail campaigns drove significant loan growth in existing and new branches.

• Large Installment Loans– Large installment loans outstanding decreased by $1.0 million, or 2.4%, to $42.2 million at September 30, 2014, from $43.2 million at September 30, 2013. We have added expertise in this product type, are now marketing it, and are planning for growth in the future.

• Automobile Purchase Loans– Automobile purchase loans outstanding decreased by $18.9 million, or 10.4%, to $163.8 million at September 30, 2014, from $182.8 million at September 30, 2013. This decrease is due to our strategic decision to constrain capital in the highly competitive automobile category. In August 2014, our AutoCredit Source branches were re-branded as Regional Finance branches and will now offer all loan products with less focus on indirect automobile purchase loans.

• Retail Purchase Loans– Retail purchase loans outstanding decreased $4.4 million, or 14.1%, to $26.9 million at September 30, 2014, from $31.4 million at September 30, 2013. The decrease in retail purchase loans outstanding resulted from our strategic decision to deploy a greater proportion of capital to the higher yielding small installment loan category and improve the total finance receivable portfolio yield.

Comparison of the Three Months Ended September 30, 2014, Versus the Three Months Ended September 30, 2013

Net Income and Revenue. Net income decreased $5.8 million, or 80.7%, to $1.4 million during the three months ended September 30, 2014, from $7.2 million during the prior year period. The decrease was primarily due to increased provision for credit losses. Total revenues increased $9.6 million during the three months ended September 30, 2014, a 21.7% increase over the prior year period. The increase in revenues is attributable to loan growth in existing branches, statutory increases in allowable interest and fees in North Carolina and Texas, and to the opening of 32 additional branches since September 30, 2013.

Interest and Fee Income.Interest and fee income increased $9.1 million, or 22.9%, to $48.8 million during the three months ended September 30, 2014, from $39.7 million during the prior year period. The increase in interest and fee income was due primarily to a 9.2% increase in average finance receivables since September 30, 2013, coupled with an increase in the average yield on loans from 32.3% to 36.3% and partially due to statutory increases in allowable interest and fees in North Carolina and Texas. The following table sets forth the average finance receivables balance and average yield for each of our loan product categories (in thousands):

	Three Months Ended September 30,
	2014					2013
	Average Finance Receivables		Average Yield (Annualized)			Average Finance Receivables		Average Yield (Annualized)
Small installment loans	$	299,558		48.6	%	$	235,533		44.4	%
Large installment loans		42,691		26.6	%		43,867		26.8	%
Automobile purchase loans		168,226		19.6	%		181,761		20.3	%
Retail purchase loans		27,271		18.6	%		31,197		18.1	%
Total interest and fee yield	$	537,746		36.3	%	$	492,358		32.3	%

Insurance Income.Insurance income decreased $203,000, or 7.2%, to $2.6 million during the three months ended September 30, 2014 from $2.8 million during the prior year period. Additionally, annualized insurance income as a percentage of average finance receivables decreased from 2.3% to 2.0%. The decline is primarily attributable to the increase in loans originated through our mail campaigns where we do not have the opportunity to discuss our insurance offerings with the customer and from increased claims expense. The decline in insurance income as a percentage of average finance receivables is expected to continue as we carry on our mail campaigns.

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Other Income.Other income increased $726,000, or 41.3%, to $2.5 million during the three months ended September 30, 2014 from $1.8 million during the prior year period. The largest component of other income is late charges, which increased $742,000, or 52.5%, to $2.2 million during the three months ended September 30, 2014 from $1.4 million during the prior year period. The increase in late charges was due primarily to the implementation of a late fee as part of the modernization of North Carolina’s consumer finance law, a 9.2% increase in average finance receivables, and an increase in average delinquent accounts.

Provision for Credit Losses. Our provision for credit losses increased $11.5 million, or 103.5%, to $22.5 million during the three months ended September 30, 2014 from $11.1 million during the prior year period. Annualized net loans charged-off were 10.3% and 6.5% of average finance receivables for the three month period ended September 30, 2014 and 2013, respectively. The increase included a $2.1 million one-time charge-off resulting from the Company’s change in charge-off policy.

Our provision for the three months ended September 30, 2014 increased primarily due to a charge of $6.5 million to augment our allowance for credit losses, necessitated by a higher than normal proportion of lower credit quality loans originated in our summer direct mail campaigns. These lower credit quality loans typically experience higher delinquencies and we have already seen our direct mail delinquency significantly increase. We anticipate that this higher delinquency will lead to higher subsequent charge-offs and GAAP requires us to reserve for those subsequent charge-offs in our current financial statements. Delinquencies for all other loan categories, including branch-based small installment loans, were consistent with expectations and historic trends.

The direct mail campaigns for the fourth quarter have been adjusted to prevent the same issue from occurring. We have returned to what has worked in the past, which should substantially reduce the ongoing volatility of our direct mail delinquency rates. However, we expect to see an elevated net charge-off rate for the next several months.

General and Administrative Expenses. Our general and administrative expenses, comprising expenses for personnel, occupancy, marketing, and other expenses, increased $7.8 million, or 44.2%, to $25.3 million during the three months ended September 30, 2014 from $17.5 million during the prior year period. This increase was primarily the result of adding 32 branches to our network since September 30, 2013, $0.6 million in costs related to the implementation of a new loan management system, and increased health care and consulting costs. Our efficiency ratio (general and administrative expenses as a percentage of revenue) increased to 46.9% during the three months ended September 30, 2014 from 39.6% during the prior year period. We expect costs related to the implementation of the new loan management system to be minimal over the next several months.

Personnel. The largest component of general and administrative expenses is personnel expense, which increased $4.4 million, or 45.0%, to $14.0 million during the three months ended September 30, 2014 from $9.7 million in the prior year period. This increase is primarily attributable to additional hiring for new branches opened, to maintaining an appropriate level of accounts per employee, and to increased insurance costs to meet the Affordable Care Act requirements. At September 30, 2013, we had 264 branches; whereas, at September 30, 2014 we had 296 branches.

Occupancy.Occupancy expenses increased $1.0 million, or 32.0%, to $4.2 million during the three months ended September 30, 2014 from $3.2 million during the prior year period. The increase in occupancy expenses is the result of 32 additional branches since September 30, 2013, and telecommunications upgrades. Additionally, we frequently experience increases in rent as we renew existing leases.

Marketing. Marketing expenses increased $773,000, or 78.6%, to $1.8 million during the three months ended September 30, 2014 from $1.0 million during the prior year period. The increase was due to the increases in the volume of our mail campaigns, including invitations to apply and pre-qualified offers to support our 32 new branches and grow our small loan portfolio.

Other Expenses. Other expenses increased $1.6 million, or 43.3%, to $5.3 million during the three months ended September 30, 2014 from $3.7 million during the prior year period. The increase was primarily due to $0.3 million of expenses related to the implementation of a new loan management system and other legal, compliance and human resources consulting costs associated with being a growing public company.

Interest Expense.Interest expense on the senior revolving credit facility and other debt decreased $65,000, or 1.7%, to $3.8 million during the three months ended September 30, 2014 from $3.9 million during the prior year period. The average cost of our senior revolving credit facility decreased by 22 basis points to 4.55% for the three months ended September 30, 2014 from 4.77% for the prior year period. The primary difference was the mix between our LIBOR-based and prime interest rate portions of the loan.

Income Taxes. Income taxes decreased $3.5 million, or 76.1%, to $1.1 million during the three months ended September 30, 2014 from $4.5 million during the prior year period. The decrease in income taxes was due to a decrease in net income before taxes. The effective tax rate decreased 100 basis points to 37.5% during the three months ended September 30, 2014 from 38.5% during the prior year period. The decrease in effective tax rate was due to an elevated 2013 rate caused by non-deductible stock offering costs.

26

Comparison of the Nine Months Ended September 30, 2014, Versus the Nine Months Ended September 30, 2013

Net Income and Revenue. Net income decreased $9.0 million, or 44.0%, to $11.4 million during the nine months ended September 30, 2014, from $20.4 million during the prior year period. The decrease was primarily due to increased provision for credit losses. Total revenues increased $28.8 million during the nine months ended September 30, 2014, a 23.6% increase over the prior year period. The increase in revenues is attributable to loan growth in existing branches, statutory increases in allowable interest and fees in North Carolina and Texas, and to the opening or acquisition of 32 additional branches since September 30, 2013.

Interest and Fee Income.Interest and fee income increased $27.2 million, or 25.0%, to $135.8 million during the nine months ended September 30, 2014, from $108.7 million during the prior year period. The increase in interest and fee income was due primarily to a 14.0% increase in average finance receivables since September 30, 2013, coupled with an increase in the average yield on loans from 31.4% to 34.4% and statutory increases in allowable interest and fees in North Carolina and Texas. The following table sets forth the average finance receivables balance and average yield for each of our loan product categories (in thousands):

	Nine Months Ended September 30,
	2014					2013
	Average Finance Receivables		Average Yield (Annualized)			Average Finance Receivables		Average Yield (Annualized)
Small installment loans	$	281,550		46.3	%	$	207,408		43.6	%
Large installment loans		42,585		26.8	%		46,069		27.9	%
Automobile purchase loans		173,252		19.7	%		177,071		20.4	%
Retail purchase loans		28,879		18.3	%		30,914		18.0	%
Total interest and fee yield	$	526,266		34.4	%	$	461,462		31.4	%

Insurance Income.Insurance income decreased $163,000, or 1.9%, to $8.4 million during the nine months ended September 30, 2014 from $8.6 million during the prior year period. Additionally, annualized insurance income as a percentage of average finance receivables decreased from 2.5% to 2.1%. The decline is primarily attributable to the increase in loans originated through our mail campaigns where we do not have the opportunity to discuss our insurance offerings with the customer and from increased claims expense. The decline in insurance income as a percentage of average finance receivables is expected to continue as we carry on our mail campaigns.

Other Income.Other income increased $1.9 million, or 38.3%, to $6.7 million during the nine months ended September 30, 2014 from $4.8 million during the prior year period. The largest component of other income is late charges, which increased $1.9 million, or 48.9%, to $5.8 million during the nine months ended September 30, 2014 from $3.9 million during the prior year period. The increase in late charges was due primarily to the implementation of a late fee as part of the modernization of North Carolina’s consumer finance law, a 14.0% increase in average finance receivables, and an increase in average delinquent accounts.

Provision for Credit Losses.Our provision for credit losses increased $25.6 million, or 92.7%, to $53.1 million during the nine months ended September 30, 2014 from $27.6 million during the prior year period. Annualized net loans charged-off were 10.1% and 6.5% of average finance receivables for the nine month period ended September 30, 2014 and 2013, respectively. The increase in net charge-offs included a $2.1 million one-time charge-off resulting from the Company’s change in charge-off policy.

Our provision for the nine months ended September 30, 2014 increased primarily due to elevated accounts per employee, the resulting challenges in properly servicing the growth in accounts, and the subsequent charge-offs during 2014. Additionally, our provision was impacted by a charge of $6.5 million to augment our allowance for credit losses, necessitated by a higher than normal proportion of lower credit quality loans originated in our summer direct mail campaigns. These lower credit quality loans typically experience higher delinquencies and we have already seen our direct mail delinquency significantly increase. We anticipate that this higher delinquency will lead to higher subsequent charge-offs and GAAP requires us to reserve for those subsequent charge-offs in our current financial statements. Delinquencies for all other loan categories, including branch-based small installment loans, were consistent with expectations and historic trends.

The direct mail campaigns for the fourth quarter have been adjusted to prevent the same issue from occurring. We have returned to what has worked in the past, which should substantially reduce the ongoing volatility of our direct mail delinquency rates. However, we expect to see an elevated net charge-off rate for the next several months.

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General and Administrative Expenses.Our general and administrative expenses, comprising expenses for personnel, occupancy, marketing, and other expenses, increased $16.8 million, or 32.6%, to $68.3 million during the nine months ended September 30, 2014 from $51.6 million during the prior year period. This increase was primarily the result of adding 32 branches to our network since September 30, 2013, $1.4 million of costs related to the implementation of a new loan management system, and increased health care and consulting costs. These increases were partially offset by a $1.4 million liability reversal due to a change in our PTO policy. Our efficiency ratio (general and administrative expenses as a percentage of revenue) increased to 45.3% during the nine months ended September 30, 2014 from 42.2% during the prior year period.

Personnel.The largest component of general and administrative expenses is personnel expense, which increased $8.5 million, or 28.5%, to $38.3 million during the nine months ended September 30, 2014 from $29.8 million in the prior year period. This increase is primarily attributable to additional hiring for new branches opened, to maintaining an appropriate level of accounts per employee, and to increased insurance costs to meet the Affordable Care Act requirements. These increases were partially offset by a $1.4 million liability reversal due to a change in our PTO policy. At September 30, 2013, we had 264 branches; whereas, at September 30, 2014 we had 296 branches. We expect personnel costs to increase in order to build our administrative infrastructure.

Occupancy.Occupancy expenses increased $2.9 million, or 35.0%, to $11.3 million during the nine months ended September 30, 2014 from $8.4 million during the prior year period. The increase in occupancy expenses is the result of 32 additional branches since September 30, 2013, and telecommunications upgrades. Additionally, we frequently experience increases in rent as we renew existing leases.

Marketing. Marketing expenses increased $1.7 million, or 58.3%, to $4.5 million during the nine months ended September 30, 2014 from $2.8 million during the prior year period. The increase was due to the increases in the volume of our mail campaigns, including invitations to apply and pre-qualified offers to support our 32 new branches and grow our small loan portfolio.

Other Expenses. Other expenses increased $3.7 million, or 35.4%, to $14.3 million during the nine months ended September 30, 2014 from $10.6 million during the prior year period. The increase was primarily due to $0.7 million of expenses related to the implementation of a new loan management system and other legal, compliance and human resource consulting costs associated with being a growing public company.

Interest Expense.Interest expense on the senior revolving credit facility and other debt increased $0.9 million, or 9.1%, to $11.2 million during the nine months ended September 30, 2014 from $10.2 million during the prior year period. This increase was due primarily to the increase in the average balance of our senior revolving credit facility. The average cost of our senior revolving credit facility decreased by 4 basis points to 4.47% for the nine months ended September 30, 2014 from 4.51% for the prior year period. The primary difference was the mix between our LIBOR-based and prime interest rate portions of the loan.

Income Taxes.Income taxes decreased $5.5 million, or 44.4%, to $6.9 million during the nine months ended September 30, 2014 from $12.3 million during the prior year period. The decrease in income taxes was due to a decrease in net income before taxes. The effective tax rate remained steady at 37.5% during the nine months ended September 30, 2014 compared to 37.7% during the prior year period.

Liquidity and Capital Resources

Our primary cash needs relate to the funding of our lending activities and, to a lesser extent, capital expenditures relating to expanding and maintaining our branch locations. In connection with our plans to expand our branch network in future years, we will incur approximately $3.0 million to $6.0 million of capital expenditures annually. We have historically financed, and plan to continue to finance, our short-term and long-term operating liquidity and capital needs through a combination of cash flows from operations and borrowings under our senior revolving credit facility.

As a holding company, almost all of the funds generated from our operations are earned by our operating subsidiaries. In addition, our wholly-owned subsidiary, RMC Reinsurance Ltd., is required to maintain cash reserves against life insurance policies ceded to it, as determined by the ceding company, and has also purchased a cash-collateralized letter of credit in favor of the ceding company. As of September 30, 2014, these reserve requirements totaled $1.9 million. Additionally, we had a reserve for life insurance claims on our balance sheet of $219, as determined by the third party, unrelated ceding company.

Cash Flow.

Operating Activities.Net cash provided by operating activities increased by $14.6 million, or 28.9%, to $64.9 million during the nine months ended September 30, 2014 from $50.4 million during the prior year period. The increase was primarily due to higher net income, before provision for credit losses, due to growth in the business.

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Investing Activities.Investing activities consist of finance receivables originated and purchased, the purchase of furniture and equipment for new and existing branches, and the net change in restricted cash. Net cash used in investing activities for the nine months ended September 30, 2014 was $42.0 million compared to net cash used in investing activities of $101.0 million for the prior year period, a net decrease of $59.0 million in net cash used in investing activities. The decrease was primarily from flat balances in finance receivables in the nine months ended September 30, 2014 versus growth in finance receivables in the prior year period. We issued lower yielding, higher acceptance rate direct mailings in the nine months ended September 30, 2013, driving small installment loan growth in that period. In addition, we constrained capital in the highly competitive automobile category and deployed a greater proportion of capital to the higher yielding small installment loan category.

Financing Activities.Financing activities consist of borrowings and payments on our outstanding indebtedness and issuance of common stock. During the nine months ended September 30, 2014, net cash used in financing activities was $23.2 million, resulting in an increase in net cash used in financing activities of $78.5 million from the prior year period. The increase in net cash used in financing activities was primarily a result of an increase in net payments on the senior revolving credit facility due to increased cash available from repayments of finance receivables.

Financing Arrangements.

Senior Revolving Credit Facility.We entered into an amended and restated senior revolving credit facility with a syndicate of banks in January 2012, which was subsequently amended in July 2012, March 2013, May 2013, and November 2013. The amended and restated senior revolving credit facility provides for up to $500.0 million in availability, with a borrowing base of 85% of eligible finance receivables and subject to adjustment at certain credit quality levels (83% as of September 30, 2014), and matures in May 2016. The facility has an accordion provision that allows for the expansion of the facility to $600.0 million. Borrowings under the facility bear interest, payable monthly, at rates equal to LIBOR of a maturity we elect between one month and six months, with a LIBOR floor of 1.00%, plus an applicable margin based on our leverage ratio. Alternatively, we may pay interest at a rate based on the prime rate (which was 3.25% as of September 30, 2014) plus an applicable margin (which was 2.0% as of September 30, 2014). We also pay an unused line fee of 0.50% per annum, payable monthly. This fee decreases to 0.375% when the average outstanding balance exceeds $375.0 million. The senior revolving credit facility is collateralized by certain of our assets, including substantially all of our finance receivables and equity interests of substantially all of our subsidiaries. The credit agreement contains certain restrictive covenants, including maintenance of specified interest coverage and debt ratios, restrictions on distributions, limitations on other indebtedness, maintenance of a minimum allowance for credit losses, and certain other restrictions.

Our outstanding debt under the senior revolving credit facility was $339.3 million at September 30, 2014. At September 30, 2014, we were in compliance with our debt covenants. A year or more in advance of the May 2016 maturity date of our amended and restated senior revolving credit facility, we intend to extend its maturity date or take other appropriate action to address repayment upon maturity.

We believe that cash flow from operations and borrowings under our senior revolving credit facility will be adequate to fund the expected cost of opening or acquiring new branches, including funding initial operating losses of new branches and funding finance receivables originated by those branches and our other branches for the next twelve months and for the foreseeable future. From time to time, we have needed and obtained, and expect that we will continue to need on a periodic basis, an increase in the borrowing limits under our senior revolving credit facility. We have successfully obtained such increases in the past and anticipate that we will be able to do so in the future as the need arises; however, there can be no assurance that this additional funding will be available (or available on reasonable terms) if and when needed. See Part I, Item 1A. “Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2013 for a discussion of risks related to our amended and restated senior revolving credit facility, including refinancing risk.

We had entered into interest rate caps to manage interest rate risk associated with a notional amount of $150.0 million of our LIBOR-based borrowings. The interest rate caps matured unused on March 4, 2014. We are evaluating interest rate management options and intend to enter into an interest rate management transaction or arrangement to replace the matured unused interest rate caps.

Other Financing Arrangements.We have a $1.5 million line of credit with a commercial bank to facilitate our cash management program, which is secured by a mortgage on our headquarters. The interest rate is prime plus 0.25%, with a minimum of 5.00%, and interest is payable monthly. The line of credit matures on January 18, 2015. There are no significant restrictive covenants associated with this line of credit. There were no outstanding borrowings under this line of credit at September 30, 2014.

Off-Balance Sheet Arrangements

We are not a party to any off-balance sheet arrangements.

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Impact of Inflation

Our results of operations and financial condition are presented based on historical cost, except for the interest rate cap which was carried at fair value. While it is difficult to accurately measure the impact of inflation due to the imprecise nature of the estimates required, we believe the effects of inflation, if any, on our results of operations and financial condition have been immaterial.

Critical Accounting Policies

Management’s discussion and analysis of financial condition and results of operations is based upon our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States (“GAAP”) and conform to general practices within the consumer finance industry. The preparation of these financial statements requires estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and disclosure of contingent assets and liabilities for the periods indicated in the financial statements. Management bases estimates on historical experience and other assumptions it believes to be reasonable under the circumstances and evaluates these estimates on an on-going basis. Actual results may differ from these estimates under different assumptions or conditions.

We set forth below those material accounting policies that we believe are the most critical to an investor’s understanding of our financial results and condition and that involve a higher degree of complexity and management judgment.

Credit Losses.

Finance receivables are equal to the total amount due from the customer, net of unearned finance charges and insurance premiums and commissions. Net finance receivables are equal to the total amount due from the customer, net of unearned finance charges, insurance premiums and commissions, and the allowance for credit losses.

Provisions for credit losses are charged to income in amounts sufficient to maintain an adequate allowance for credit losses on our related finance receivables portfolio. Credit loss experience, contractual delinquency of finance receivables, the value of underlying collateral, and management’s judgment are factors used in assessing the overall adequacy of the allowance and the resulting provision for credit losses.

Our loans within each loan product are homogenous and it is not possible to evaluate individual loans. We evaluate losses in each of the four categories of loans in establishing the allowance for credit losses.

In making an evaluation about the portfolio, we consider the trend of contractual delinquencies and the slow file. The slow file consists of all loans that are one or more days past due. We evaluate delinquencies and the slow file by each state and by supervision district within states to identify trends requiring investigation. Historically, loss rates have been affected by several factors, including the general economic condition in the areas in which we conduct business, the number of customers filing for bankruptcy protection, the prices paid for vehicles at automobile auctions, and the effectiveness of our collection efforts. Management considers each of these factors in establishing the allowance for credit losses.

We evaluate the loans of customers in Chapter 13 bankruptcy for impairment as troubled debt restructurings. We have adopted the policy of aggregating loans with similar risk characteristics for purposes of computing the amount of impairment. In connection with the adoption of this practice, we compute the estimated impairment on our Chapter 13 bankrupt loans in the aggregate by discounting the projected cash flows at the original contract rates on the loan using the terms imposed by the bankruptcy court. We applied this method in the aggregate to each of our four categories of loans.

Our policy for the accounts of customers in bankruptcy is to charge off the balance of accounts in a confirmed bankruptcy under Chapter 7 of the bankruptcy code. For customers in a Chapter 13 bankruptcy plan, the bankruptcy court reduces the post-petition interest rate we can charge, as it does for most creditors. Additionally, if the bankruptcy court converts a portion of a loan to an unsecured claim, our policy is to charge off the portion of the unsecured balance that we deem uncollectible at the time the bankruptcy plan is confirmed. Once the customer is in a confirmed Chapter 13 bankruptcy plan, we receive payments with respect to the remaining amount of the loan at the reduced interest rate from the bankruptcy trustee. If a customer fails to comply with the terms of the bankruptcy order, we will petition the trustee to have the customer dismissed from bankruptcy. Upon dismissal, we restore the account to the original terms and pursue collection through our normal collection activities.

We charge-off all loans at the date that the loan is contractually delinquent 180 days. We initiate repossession proceedings on certain loans when we have exhausted other means of collection and, in the opinion of management, the customer is unlikely to make further payments. We sell substantially all repossessed vehicles through public sales conducted by independent automobile auction organizations, after the required post-possession waiting period. Losses on the sale of repossessed collateral are charged to the allowance for credit losses.

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Income Recognition.

Interest income is recognized using the interest method, or constant yield method. Therefore, we recognize revenue from interest at an equal rate over the term of the loan. Unearned finance charges on pre-compute contracts are rebated to customers utilizing statutory methods, which in many cases is the sum-of-the-years-digits method. The difference between income recognized under the constant yield method and the statutory method is recognized as an adjustment to interest income at the time of rebate. Accrual of interest income on finance receivables is suspended when no payment has been received for 90 days or more on a contractual basis. The accrual of income is not resumed until one or more full contractual monthly payments are received and the account is less than 90 days contractually delinquent. Interest income is suspended on finance receivables for which collateral has been repossessed. If the account is charged off, the interest income is reversed as a reduction of interest and fee income.

We recognize income on credit life insurance using the constant yield method over the terms of the policies. We recognize income on credit accident and health insurance using the average of the sum-of-the-years-digits and the straight-line methods over the terms of the policies. We recognize income on credit-related property and automobile insurance, and on credit involuntary unemployment insurance using the straight-line method over the terms of the policies. Rebates are computed using statutory methods, which in many cases is the sum-of-the-years-digits method, and any difference between the GAAP method and the statutory method is recognized in income at the time of rebate.

We defer fees charged to automobile dealers and accrete them to income using the constant yield method for indirect loans and the straight-line method for direct loans over the lives of the respective loans.

Charges for late fees are recognized as income when collected.

Insurance Operations.

Insurance operations include revenue and expense from the sale of optional insurance products to our customers. These optional products include credit life insurance, credit accident and health insurance, property insurance, automobile insurance, and involuntary unemployment insurance.

Stock-Based Compensation.

We measure compensation cost for stock-based awards at estimated fair value and recognize compensation expense over the service period for awards expected to vest. All grants are made at 100% of fair value at the date of the grant. The fair value of stock options is determined using the Black-Scholes valuation model. The Black-Scholes model requires the input of highly subjective assumptions, including expected volatility, risk-free interest rate, and expected life, changes to which can materially affect the fair value estimate. In addition, the estimation of stock-based awards that will ultimately vest requires judgment, and to the extent actual results or updated estimates differ from current estimates, such amounts will be recorded as a cumulative adjustment in the period estimates are revised.

Prior to our initial public offering in 2012, our stock was not publicly-traded. We used the performance of the common stock of a publicly-traded company whose business is comparable to ours to estimate the volatility of our stock. The risk-free rate is based on the U.S. Treasury yield at the date our Board approved the option awards for the period over which the options are exercisable.

Income Taxes.

When tax returns are filed, it is highly certain that some positions taken would be sustained upon examination by the taxing authorities, while others are subject to uncertainty about the merits of the position taken or the amount of the position that would be ultimately sustained. The benefit of a tax position is recognized in the financial statements in the period during which, based on all available evidence, it is more likely than not that the position will be sustained upon examination, including the resolution of appeals or litigation processes, if any. Tax positions taken are not offset or aggregated with other positions. Tax positions that meet the more-likely-than-not recognition threshold are measured as the largest amount of tax benefit that is more than 50% likely of being realized upon settlement with the applicable taxing authority. The portion of the benefits associated with tax positions taken that exceeds the amount measured as described above is reflected as a liability for unrecognized tax benefits in the accompanying balance sheet along with any associated interest and penalties that would be payable to the taxing authorities upon examination. As of September 30, 2014, we had not taken any tax position that exceeds the amount described above.

Interest and penalties associated with unrecognized tax benefits are classified as additional income taxes in the consolidated statements of income.

Deferred tax assets and liabilities are recognized for the future tax consequences attributable to temporary differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effects of future tax rate changes are recognized in the period when the enactment of new rates occurs.

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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Interest Rate Risk

Interest rate risk arises from the possibility that changes in interest rates will affect our results of operations and financial condition. We originate finance receivables at either prevailing market rates or at statutory limits. Subject to statutory limits, our ability to react to changes in prevailing market rates is dependent upon the speed at which our customers pay off or renew loans in our existing loan portfolio, which allows us to originate new loans at prevailing market rates. Our loan portfolio turns over approximately 1.5 times per year from cash payments, renewals, and charge-offs of loans. Because our automobile purchase loans and retail purchase loans have longer maturities and typically are not refinanced prior to maturity, the rate of turnover of the loan portfolio may change as these loans change as a percentage of our portfolio.

We also are exposed to changes in interest rates as a result of our borrowing activities, which include a senior revolving credit facility with a group of banks used to maintain liquidity and fund the Company’s business operations. The nature and amount of our debt may vary as a result of future business requirements, market conditions, and other factors. At September 30, 2014, our outstanding debt under our senior revolving credit facility was $339.3 million and interest on borrowings under this facility was approximately 4.47% for the nine months ended September 30, 2014, including amortization of debt issuance costs and an unused line fee. Because the LIBOR interest rates are currently below the 1.00% floor provided for in our senior revolving credit facility, an increase of 100 basis points in the LIBOR interest rate would result in an increase of less than 100 basis points to our borrowing costs. Based on a LIBOR rate of 25 basis points and the outstanding balance at September 30, 2014, an increase of 100 basis points in the LIBOR would result in an increase of 25 basis points to our borrowing costs and would result in $848,000 of increased interest expense on an annual basis.

We entered into interest rate caps to manage interest rate risk associated with a notional $150.0 million of our LIBOR-based borrowings. The interest rate caps matured unused on March 4, 2014. We are evaluating interest rate management options and intend to enter into an interest rate management transaction or arrangement to replace the matured unused interest rate caps.

ITEM 4. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

Disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (“Exchange Act”)) are designed to provide reasonable assurance that information required to be disclosed in reports we file or submit under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in the rules and forms of the SEC and that such information is accumulated and communicated to our management, including our principal executive officer and our principal financial officer, as appropriate to allow timely decisions regarding required disclosures. We recognize that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives, and we necessarily apply our judgment in evaluating the cost–benefit relationship of possible controls and procedures.

In connection with the preparation of this Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2014, our management, under the supervision and with the participation of our Interim Chief Executive Officer (“Interim CEO”) and our Chief Financial Officer (“CFO”), evaluated the effectiveness of our disclosure controls and procedures as of September 30, 2014. Based on their evaluation, our Interim CEO and our CFO have concluded that, because a material weakness in the Company’s internal control over financial reporting existed at September 30, 2014, the Company’s disclosure controls and procedures were not effective as of September 30, 2014.

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of our annual or interim financial statements will not be prevented or detected on a timely basis. Management has identified a control deficiency that constituted a material weakness in our internal control over financial reporting as of September 30, 2014. Specifically, we did not design and maintain effective controls over the credit risk associated with the origination of direct mail loans, resulting in a reasonable possibility that a material misstatement of our allowance for credit losses would not be prevented or detected on a timely basis. Controls were not effectively designed to apply sufficient scrutiny to the credit quality criteria used to identify direct mail recipients and to audit the resulting recipient list. Accordingly, we have determined that this control deficiency constitutes a material weakness. This material weakness did not result in any adjustments to our prior-period interim or annual consolidated financial statements.

In addition, on August 7, 2014, at the time we filed our Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2014, our principal executive officer and principal financial officer concluded that our disclosure controls and procedures were effective as of June 30, 2014. However, our Interim CEO and our CFO have now concluded that our disclosure controls and procedures were not effective as of June 30, 2014 because of the material weakness in our internal control over financial reporting described above. We will be amending our Quarterly Report on Form 10-Q for the second quarter of 2014 to reflect the conclusion that our disclosure controls and procedures were not effective as of June 30, 2014.

In response to the material weakness described above, our management, with oversight from the Audit Committee of our Board of Directors, has taken steps and plans to take additional measures to remediate the underlying causes of the material weakness. While we believe we will remediate the material weakness prior to December 31, 2014, we can provide no assurance at this time that management will be able to report that our internal control over financial reporting is effective as of December 31, 2014.

Changes in Internal Control Over Financial Reporting

There were no changes in our internal control over financial reporting identified in management’s evaluation pursuant to Rules 13a-15(d) or 15d-15(d) of the Exchange Act during the period covered by this Quarterly Report on Form 10-Q that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

On May 30, 2014, a securities class action lawsuit was filed in the United States District Court for the Southern District of New York against the Company and certain of its current and former directors, executive officers, and shareholders. The complaint alleges violations of the federal securities laws and seeks unspecified compensatory damages and other relief on behalf of a purported class of purchasers of the Company’s securities in the September 2013 and December 2013 secondary public offerings. The Company expects that lead plaintiffs will file an amended complaint later this year, after which the Company has two months to respond. The Company believes that the claims against it are without merit and intends to defend against the litigation vigorously.

We are also involved in various legal proceedings and related actions that have arisen in the ordinary course of our business that have not been fully adjudicated. Our management does not believe that these matters, when ultimately concluded and determined, will have a material adverse effect on our financial condition, liquidity, or results of operations.

ITEM 1A. RISK FACTORS

Other than with respect to the risk factor set forth below, there have been no material changes to our Risk Factors from those included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2013. In addition to the other information set forth in this report and in our other reports and statements that we file with the SEC, you should carefully consider the factors discussed in Part I, Item 1A. “Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2013 (which was filed with the SEC on March 17, 2014), which could materially affect our business, financial condition, and/or future operating results. The risks described in our Annual Report on Form 10-K and Quarterly Reports on Form 10-Q are not the only risks facing our company. Additional risks and uncertainties not currently known to the Company or that the Company currently deems to be immaterial also may materially and adversely affect the Company’s business, financial condition, and/or operating results.

The recent resignation of our Chief Executive Officer may negatively affect our business.

On October 30, 2014, we announced that Thomas F. Fortin resigned as our Chief Executive Officer and from our Board of Directors, effective as of October 30, 2014. Our Board of Directors appointed Michael R. Dunn to serve as our interim Chief Executive Officer, also effective as of October 30, 2014. Mr. Fortin had been with the Company for over seven years and made valuable contributions to our Company’s growth and emergence as a publicly traded company. We cannot be certain what impact the loss of Mr. Fortin, the transition to an interim Chief Executive Officer or the transition to a new Chief Executive Officer will have on our business or that additional changes in senior management will not occur.

We have identified a material weakness in our internal control over financial reporting which could, if not remediated, result in material misstatements in our financial statements.

As described under Item 4, “Controls and Procedures,” we have identified a material weakness in the Company’s internal control over financial reporting related to controls over the credit risk associated with the origination of direct mail loans. Under standards established by the Public Company Accounting Oversight Board, a material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of our annual or interim financial statements will not be prevented or detected on a timely basis.

We have initiated remedial measures, but these new and enhanced controls have not operated for a sufficient amount of time to conclude that the material weakness has been remediated. To implement these remedial measures, we may need to commit significant resources, hire additional staff, and provide additional management oversight. These activities may divert management’s attention from other business concerns, which could have a material adverse effect on our business, financial condition, results of operations, and cash flows. Further, if our remedial measures are insufficient to address the material weakness, or if additional material weaknesses or significant deficiencies in our internal control over financial reporting are discovered or occur in the future, our consolidated financial statements may contain material misstatements, and we could be required to restate our financial results. In addition, if we are unable to successfully remediate this material weakness and if we are unable to produce accurate and timely financial statements, our stock price may be adversely affected and we may be unable to maintain compliance with applicable stock exchange listing requirements.

ITEM 6. EXHIBITS

The exhibits listed in the accompanying exhibit index are filed as part of this Quarterly Report on Form 10-Q.

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SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

	REGIONAL MANAGEMENT CORP.
Date: November 10, 2014	By:	/s/ Donald E. Thomas
		Donald E. Thomas, Executive Vice President and Chief Financial Officer (Principal Financial Officer and Duly Authorized Officer)

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EXHIBIT INDEX

Exhibit			Incorporated by Reference				Filed
Number		Exhibit Description	Form	File No.	Exhibit	Filing Date	Herewith
	10.1	Sixth Amendment to Employment Agreement between Regional Management Corp. and C. Glynn Quattlebaum, dated July 2, 2014	8-K	001-35477	10.1	07/02/2014
	10.2	Employment Agreement, dated September 19, 2014, between Jody L. Anderson and Regional Management Corp.	8-K	001-35477	10.1	09/25/2014
	31.1	Rule 13a-14(a) / 15(d)-14(a) Certification of Principal Executive Officer	—	—	—	—		X
	31.2	Rule 13a-14(a) / 15(d)-14(a) Certification of Principal Financial Officer	—	—	—	—		X
	32.1	Section 1350 Certifications	—	—	—	—		X
	101	The following materials from our Quarterly Report on Form 10-Q for the three and nine months ended September 30, 2014, formatted in XBRL (eXtensible Business Reporting Language): (i) the Consolidated Balance Sheets as of September 30, 2014 and December 31, 2013; (ii) the Consolidated Statements of Income for the three and nine months ended September 30, 2014 and 2013; (iii) the Consolidated Statements of Stockholders’ Equity for the nine months ended September 30, 2014 and the year ended December 31, 2013; (iv) the Consolidated Statements of Cash Flows for the nine months ended September 30, 2014 and 2013; and (v) the Notes to the Consolidated Financial Statements.	—	—	—	—		X

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