Regional Management (RM) 10-Q 2018 Q3 Quarterly report

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM10-Q

☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2018

OR

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period ended                     

Commission FileNumber: 001-35477

Regional Management Corp.

(Exact name of registrant as specified in its charter)

Delaware	57-0847115
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification No.)
979 Batesville Road, Suite B Greer, South Carolina	29651
(Address of principal executive offices)	(Zip Code)

(864)448-7000

(Registrant’s telephone number, including area code)

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  ☒    No  ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of RegulationS-T (Section 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes  ☒    No  ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, anon-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule12b-2 of the Exchange Act.

Large accelerated filer	☐	Accelerated filer	☒
Non-accelerated filer	☐	Smaller reporting company	☐
		Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule12b-2 of the Exchange Act).    Yes  ☐    No  ☒

As of November 7, 2018, the registrant had outstanding 11,791,234 shares of Common Stock, $0.10 par value.

		Page No.
PART I. FINANCIAL INFORMATION
Item 1.	Financial Statements
	Consolidated Balance Sheets Dated September 30, 2018 and December 31, 2017		3
	Consolidated Statements of Income for the Three and Nine Months Ended September 30, 2018 and 2017		4
	Consolidated Statements of Stockholders’ Equity for the Nine Months Ended September 30, 2018 and the Year Ended December 31, 2017		5
	Consolidated Statements of Cash Flows for the Nine Months Ended September 30, 2018 and 2017		6
	Notes to Consolidated Financial Statements		7
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations		21
Item 3.	Quantitative and Qualitative Disclosures About Market Risk		41
Item 4.	Controls and Procedures		41
PART II. OTHER INFORMATION
Item 1.	Legal Proceedings		42
Item 1A.	Risk Factors		42
Item 6.	Exhibits		43
SIGNATURE			44

2

PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

Regional Management Corp. and Subsidiaries

Consolidated Balance Sheets

(in thousands, except par value amounts)

Assets	September 30, 2018 (Unaudited)			December 31, 2017
Cash	$	517		$	5,230
Gross finance receivables		1,175,797			1,066,650
Unearned finance charges and insurance premiums		(287,721	)		(249,187	)
Finance receivables		888,076			817,463
Allowance for credit losses		(55,300	)		(48,910	)
Net finance receivables		832,776			768,553
Restricted cash		29,327			16,787
Property and equipment		12,540			12,294
Intangible assets		10,429			10,607
Other assets		7,690			16,012
Total assets	$	893,279		$	829,483
Liabilities and Stockholders’ Equity
Liabilities:
Long-term debt	$	611,593		$	571,496
Unamortized debt issuance costs		(7,216	)		(4,950	)
Net long-term debt		604,377			566,546
Accounts payable and accrued expenses		19,510			18,565
Deferred tax liability		1,963			4,961
Total liabilities		625,850			590,072
Commitments and Contingencies (Note 10)
Stockholders’ equity:
Preferred stock ($0.10 par value, 100,000 shares authorized, no shares issued or outstanding)		—			—
Common stock ($0.10 par value, 1,000,000 shares authorized, 13,336 shares issued and 11,790 shares outstanding at September 30, 2018 and 13,205 shares issued and 11,659 shares outstanding at December 31, 2017)		1,334			1,321
Additionalpaid-in-capital		97,814			94,384
Retained earnings		193,327			168,752
Treasury stock (1,546 shares at September 30, 2018 and December 31, 2017)		(25,046	)		(25,046	)
Total stockholders’ equity		267,429			239,411
Total liabilities and stockholders’ equity	$	893,279		$	829,483
The following table presents the assets and liabilities of our consolidated variable interest entities:
Assets
Cash	$	141		$	70
Finance receivables		288,401			137,239
Allowance for credit losses		(16,087	)		(7,129	)
Restricted cash		22,358			10,734
Other assets		123			119
Total assets	$	294,936		$	141,033
Liabilities
Net long-term debt	$	253,335		$	116,658
Accounts payable and accrued expenses		29			53
Total liabilities	$	253,364		$	116,711

See accompanying notes to consolidated financial statements.

3

Regional Management Corp. and Subsidiaries

Consolidated Statements of Income

(Unaudited)

(in thousands, except per share amounts)

	Three Months Ended September 30,				Nine Months Ended September 30,
	2018		2017		2018		2017
Revenue
Interest and fee income	$	72,128	$	63,615	$	205,108	$	182,657
Insurance income, net		2,898		3,095		9,169		9,985
Other income		2,890		2,484		8,680		7,710
Total revenue		77,916		69,194		222,957		200,352
Expenses
Provision for credit losses		23,640		20,152		63,358		57,875
Personnel		21,376		19,534		61,994		56,089
Occupancy		5,490		5,480		16,586		16,184
Marketing		2,132		2,303		5,843		5,287
Other		6,863		6,523		19,245		19,376
Total general and administrative expenses		35,861		33,840		103,668		96,936
Interest expense		8,729		6,658		23,821		17,092
Income before income taxes		9,686		8,544		32,110		28,449
Income taxes		2,237		3,235		7,535		9,371
Net income	$	7,449	$	5,309	$	24,575	$	19,078
Net income per common share:
Basic	$	0.64	$	0.46	$	2.11	$	1.65
Diluted	$	0.61	$	0.45	$	2.03	$	1.62
Weighted average shares outstanding:
Basic		11,672		11,563		11,649		11,537
Diluted		12,133		11,812		12,101		11,752

See accompanying notes to consolidated financial statements.

4

Regional Management Corp. and Subsidiaries

Consolidated Statements of Stockholders’ Equity

(in thousands)

	Common Stock						Additional			Retained		Treasury
	Shares			Amount			Paid-in-Capital			Earnings		Stock			Total
Balance, December 31, 2016		12,996		$	1,300		$	92,432		$	138,789	$	(25,046	)	$	207,475
Issuance of restricted stock awards		74			7			(7	)		—		—			—
Exercise of stock options		289			29			305			—		—			334
Shares withheld related to net share settlement		(154	)		(15	)		(2,006	)		—		—			(2,021	)
Share-based compensation		—			—			3,660			—		—			3,660
Net income		—			—			—			29,963		—			29,963
Balance, December 31, 2017		13,205		$	1,321		$	94,384		$	168,752	$	(25,046	)	$	239,411
Issuance of restricted stock awards		100			10			(10	)		—		—			—
Exercise of stock options		88			9			—			—		—			9
Shares withheld related to net share settlement		(57	)		(6	)		(510	)		—		—			(516	)
Share-based compensation		—			—			3,950			—		—			3,950
Net income		—			—			—			24,575		—			24,575
Balance, September 30, 2018 (unaudited)		13,336		$	1,334		$	97,814		$	193,327	$	(25,046	)	$	267,429

See accompanying notes to consolidated financial statements.

5

Regional Management Corp. and Subsidiaries

Consolidated Statements of Cash Flows

(Unaudited)

(in thousands)

	Nine Months Ended September 30,
	2018			2017
Cash flows from operating activities:
Net income	$	24,575		$	19,078
Adjustments to reconcile net income to net cash provided by operating activities:
Provision for credit losses		63,358			57,875
Depreciation and amortization		6,401			5,337
Loss on disposal of property and equipment		50			131
Share-based compensation		5,213			3,254
Fair value adjustment on interest rate caps		(134	)		85
Deferred income taxes, net		(2,998	)		(5,088	)
Changes in operating assets and liabilities:
(Increase) decrease in other assets		8,456			(641	)
Increase (decrease) in accounts payable and accrued expenses		(148	)		3,174
Net cash provided by operating activities		104,773			83,205
Cash flows from investing activities:
Net originations of finance receivables		(127,582	)		(108,806	)
Purchases of intangible assets		(1,344	)		(5,447	)
Purchases of property and equipment		(3,036	)		(4,146	)
Proceeds from disposal of property and equipment		—			558
Net cash used in investing activities		(131,962	)		(117,841	)
Cash flows from financing activities:
Net advances (payments) on senior revolving credit facility		(99,351	)		8,168
Payments on amortizing loan		(26,706	)		(17,245	)
Net advances on revolving warehouse credit facility		15,908			55,750
Net advances on securitization		150,246			—
Payments for debt issuance costs		(4,389	)		(4,251	)
Taxes paid related to net share settlement of equity awards		(692	)		(1,796	)
Proceeds from exercise of stock options		—			307
Net cash provided by financing activities		35,016			40,933
Net change in cash and restricted cash		7,827			6,297
Cash and restricted cash at beginning of period		22,017			12,743
Cash and restricted cash at end of period	$	29,844		$	19,040
Supplemental cash flow information
Interest paid	$	21,577		$	14,436
Income taxes paid	$	641		$	12,930

The following table reconciles cash and restricted cash from the Consolidated Balance Sheets to the statements above:

	September 30, 2018		December 31, 2017		September 30, 2017		December 31, 2016
Cash	$	517	$	5,230	$	5,191	$	4,446
Restricted cash		29,327		16,787		13,849		8,297
Total cash and restricted cash	$	29,844	$	22,017	$	19,040	$	12,743

See accompanying notes to consolidated financial statements.

6

Regional Management Corp. and Subsidiaries

Notes to Consolidated Financial Statements

Note 1. Nature of Business

Regional Management Corp. (the “Company”) was incorporated and began operations in 1987. The Company is engaged in the consumer finance business, offering small loans, large loans, retail loans, and related payment and collateral protection insurance products. The Company previously offered automobile loans but ceased such originations in November 2017. As of September 30, 2018, the Company operated branches in 346 locations in the states of Alabama (46 branches), Georgia (8 branches), Missouri (1 branch), New Mexico (18 branches), North Carolina (36 branches), Oklahoma (28 branches), South Carolina (67 branches), Tennessee (23 branches), Texas (101 branches), and Virginia (18 branches) under the name Regional Finance. The Company opened four net branches during the nine months ended September 30, 2018.

The Company’s loan volume and contractual delinquency follow seasonal trends. Demand for the Company’s small and large loans is typically highest during the second, third, and fourth quarters, which the Company believes is largely due to customers borrowing money for vacation,back-to-school, and holiday spending. With the exception of retail loans, loan demand has generally been the lowest during the first quarter, which the Company believes is largely due to the timing of income tax refunds. Delinquencies generally reach their lowest point in the first quarter of the year and rise throughout the remainder of the fiscal year. Consequently, the Company experiences seasonal fluctuations in its operating results and cash needs.

Note 2. Basis of Presentation and Significant Accounting Policies

Basis of presentation:The consolidated financial statements of the Company have been prepared in accordance with the instructions to the Quarterly Report on Form10-Q adopted by the Securities and Exchange Commission (the “SEC”) and generally accepted accounting principles in the United States of America (“GAAP”) for interim financial information and, accordingly, do not include all information and note disclosures required by GAAP for complete financial statements. The interim financial statements in this Quarterly Report on Form10-Q have not been audited by an independent registered public accounting firm in accordance with standards of the Public Company Accounting Oversight Board (United States), but in the opinion of management, the interim financial statements include all adjustments, consisting only of normal recurring adjustments, necessary for a fair presentation of the Company’s financial position, results of operations, and cash flows in accordance with GAAP. These consolidated financial statements should be read in conjunction with the Company’s Annual Report on Form10-K for the year ended December 31, 2017, as filed with the SEC.

Significant accounting policies: The following is a description of significant accounting policies used in preparing the financial statements. The accounting and reporting policies of the Company are in accordance with GAAP and conform to general practices within the consumer finance industry.

Principles of consolidation: The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. The Company operates through a separate wholly-owned subsidiary in each state. The Company also consolidates variable interest entities (each, a “VIE”) when it is considered to be the primary beneficiary of the VIE because it has (i) power over the significant activities of the VIE and (ii) the obligation to absorb losses or the right to receive returns that could be significant to the VIE.

Variable interest entities: The Company transfers pools of loans to wholly-owned, bankruptcy-remote, special purpose entities (each, an “SPE”) to secure debt for general funding purposes. These entities have the limited purpose of acquiring finance receivables and holding and making payments on the related debts. Assets transferred to each SPE are legally isolated from the Company and its affiliates, as well as the claims of the Company’s and its affiliates’ creditors. Further, the assets of each SPE are owned by such SPE and are not available to satisfy the debts or other obligations of the Company or any of its affiliates. The Company continues to service the finance receivables transferred to the SPEs. The lenders and investors in the debt issued by the SPEs generally only have recourse to the assets of the SPEs and do not have recourse to the general credit of the Company.

The SPEs’ debt arrangements are structured to provide enhancements to the lenders and investors, including in the form of overcollateralization (the principal balance of the collateral exceeds the balance of the debt) and reserve funds (restricted cash held by the SPEs). These enhancements, along with the isolated finance receivables pools, increase the creditworthiness of the SPEs above that of the Company as a whole. This increases the marketability of the Company’s collateral for borrowing purposes, leading to more favorable borrowing terms, improved interest rate risk management, and additional flexibility to grow the business.

The SPEs are considered VIEs under GAAP and are consolidated into the financial statements of their primary beneficiary. The Company is considered to be the primary beneficiary of the SPEs because it has (i) power over the significant activities through its role as servicer of the finance receivables under each debt arrangement and (ii) the obligation to absorb losses or the right to receive returns that could be significant through the Company’s interest in the monthly residual cash flows of the SPEs after each debt is paid.

7

Consolidation of VIEs results in these transactions being accounted for as secured borrowings; therefore, the pooled receivables and the related debts remain on the consolidated balance sheet of the Company. Each debt is secured solely by the assets of the VIEs and not by any other assets of the Company. The assets of the VIEs are the only source of funds for repayment on each debt, and restricted cash held by the VIEs can only be used to support payments on the debt. The Company recognizes revenue and provision for credit losses on the finance receivables of the VIEs and interest expense on the related secured debt.

Use of estimates: The preparation of financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and disclosure of contingent assets and liabilities for the periods indicated in the financial statements. Actual results could differ from those estimates.

Material estimates that are particularly susceptible to change relate to the determination of the allowance for credit losses, the fair value of share-based compensation, the valuation of deferred tax assets and liabilities, contingent liabilities on litigation matters, and the allocation of the purchase price to assets acquired in business combinations.

Reclassifications:Certain prior-period amounts have been reclassified to conform to the current presentation. Such reclassifications had no impact on previously reported net income or stockholders’ equity.

Recent accounting pronouncements: In May 2014, the Financial Accounting Standards Board (“FASB”) issued an accounting update on the recognition of revenue from contracts with customers. The update is based on the principle that revenue is recognized to depict the transfer of goods or services to customers in an amount that reflects the consideration the entity expects to receive in exchange for those goods or services. In addition, the update specifies the accounting for certain costs to obtain or fulfill a contract with a customer and expands disclosure requirements for revenue recognition. The update applies to all contracts with customers, except leases, insurance contracts, financial instruments, guarantees, and certain nonmonetary exchanges. In August 2015, the FASB issued an additional update on revenue recognition, which deferred the effective date of the update to annual and interim reporting periods beginning after December 15, 2017. The Company adopted the new standard effective in 2018. As substantially all of the Company’s revenues are generated from activities that are outside the scope of the new standard, the adoption does not have a material impact on the Company’s consolidated financial statements or disclosure requirements.

In February 2016, the FASB issued an accounting update to increase transparency and comparability of accounting for lease transactions. The update requires all leases to be recognized on the balance sheet as lease assets and lease liabilities and requires both quantitative and qualitative disclosures regarding key information about leasing arrangements. All of the Company’s leases are currently classified as operating leases, with no lease assets or lease liabilities recorded. The update is effective for annual and interim periods beginning after December 15, 2018, and early adoption is permitted. The implementation of the accounting update will create lease assets and lease liabilities and have an impact on the Company’s debt covenants. The Company is working with its lenders to address any issues before implementation and continues to evaluate and quantify the potential impacts of this update on its consolidated financial statements.

In June 2016, the FASB issued an accounting update to change the impairment model for estimating credit losses on financial assets. The current incurred loss impairment model requires the recognition of credit losses when it is probable that a loss has been incurred. The incurred loss model will be replaced by an expected loss model, which requires entities to estimate the lifetime expected credit loss on such instruments and to record an allowance to offset the amortized cost basis of the financial asset. This update is effective for annual and interim periods beginning after December 15, 2019, and early adoption is permitted. The Company believes the implementation of the accounting update will have a material adverse effect on the Company’s consolidated financial statements and is in the process of quantifying the potential impacts.

In August 2016, the FASB issued an accounting update to provide specific guidance on certain cash flow classification issues to reduce diversity in practice. These issues include debt prepayment or extinguishment costs, contingent consideration payments after business combinations, beneficial interest in securitization transactions, and proceeds from insurance claims. This update is effective for annual and interim periods beginning after December 15, 2017, and early adoption was permitted. The Company adopted the new standard effective in 2018, and implementation of the accounting update had no impact on the Company’s consolidated financial statements.

In November 2016, the FASB issued an accounting update to address diversity in the classification of restricted cash transfers on the statement of cash flows. The amendment requires that the statements of cash flows explain the change during the period in the total of cash, cash equivalents, restricted cash, and restricted cash equivalents. This update is effective for annual and interim periods beginning after December 15, 2017, and early adoption was permitted. The Company adopted the new standard effective in 2018. As a result, the Company no longer reports the changes in restricted cash as an investing activity. Instead, restricted cash is included in the beginning and ending cash balances on the consolidated statements of cash flows.

8

In August 2018, the FASB issued an accounting update to provide additional guidance on the accounting for costs of implementation activities performed in a cloud computing arrangement that is a service contract. The amendments align the capitalization requirements for hosting arrangements that are service contracts with the capitalization principles forinternal-use software. This update is effective for annual and interim periods beginning after December 15, 2019, and early adoption is permitted. The Company is currently evaluating the potential impact of this update on its consolidated financial statements.

Note 3. Finance Receivables, Credit Quality Information, and Allowance for Credit Losses

Finance receivables for the periods indicated consisted of the following:

In thousands	September 30, 2018		December 31, 2017
Small loans	$	414,441	$	375,772
Large loans		410,811		347,218
Automobile loans		32,322		61,423
Retail loans		30,502		33,050
Finance receivables	$	888,076	$	817,463

The contractual delinquency of the finance receivable portfolio by product and aging for the periods indicated are as follows:

	September 30, 2018
	Small					Large					Automobile					Retail					Total
In thousands	$		%			$		%			$		%			$		%			$		%
Current	$	331,196		80.0	%	$	348,320		84.8	%	$	23,086		71.4	%	$	23,401		76.8	%	$	726,003		81.8	%
1 to 29 days past due		48,664		11.7	%		39,085		9.5	%		6,550		20.3	%		4,709		15.4	%		99,008		11.1	%
Delinquent accounts
30 to 59 days		11,924		2.8	%		8,451		2.0	%		1,030		3.2	%		810		2.6	%		22,215		2.5	%
60 to 89 days		8,622		2.1	%		5,690		1.4	%		522		1.6	%		526		1.7	%		15,360		1.7	%
90 to 119 days		5,767		1.4	%		3,587		0.9	%		434		1.4	%		395		1.4	%		10,183		1.1	%
120 to 149 days		4,499		1.1	%		3,266		0.8	%		361		1.1	%		350		1.1	%		8,476		1.0	%
150 to 179 days		3,769		0.9	%		2,412		0.6	%		339		1.0	%		311		1.0	%		6,831		0.8	%
Total delinquency	$	34,581		8.3	%	$	23,406		5.7	%	$	2,686		8.3	%	$	2,392		7.8	%	$	63,065		7.1	%
Total finance receivables	$	414,441		100.0	%	$	410,811		100.0	%	$	32,322		100.0	%	$	30,502		100.0	%	$	888,076		100.0	%
Finance receivables in nonaccrual status	$	17,789		4.3	%	$	12,578		3.1	%	$	1,718		5.3	%	$	1,210		4.0	%	$	33,295		3.7	%

	December 31, 2017
	Small					Large					Automobile					Retail					Total
In thousands	$		%			$		%			$		%			$		%			$		%
Current	$	301,114		80.1	%	$	299,467		86.3	%	$	43,140		70.2	%	$	25,730		77.8	%	$	669,451		81.9	%
1 to 29 days past due		39,412		10.5	%		29,211		8.4	%		13,387		21.8	%		4,523		13.7	%		86,533		10.6	%
Delinquent accounts
30 to 59 days		9,738		2.6	%		5,949		1.6	%		2,162		3.6	%		879		2.7	%		18,728		2.2	%
60 to 89 days		8,755		2.3	%		4,757		1.4	%		1,046		1.7	%		739		2.2	%		15,297		1.9	%
90 to 119 days		6,881		1.9	%		3,286		1.0	%		701		1.1	%		471		1.5	%		11,339		1.4	%
120 to 149 days		5,284		1.4	%		2,537		0.7	%		636		1.0	%		408		1.2	%		8,865		1.1	%
150 to 179 days		4,588		1.2	%		2,011		0.6	%		351		0.6	%		300		0.9	%		7,250		0.9	%
Total delinquency	$	35,246		9.4	%	$	18,540		5.3	%	$	4,896		8.0	%	$	2,797		8.5	%	$	61,479		7.5	%
Total finance receivables	$	375,772		100.0	%	$	347,218		100.0	%	$	61,423		100.0	%	$	33,050		100.0	%	$	817,463		100.0	%
Finance receivables in nonaccrual status	$	19,634		5.2	%	$	9,753		2.8	%	$	2,461		4.0	%	$	1,339		4.1	%	$	33,187		4.1	%

9

Changes in the allowance for credit losses for the periods indicated are as follows:

	Three Months Ended September 30,						Nine Months Ended September 30,
In thousands	2018			2017			2018			2017
Balance at beginning of period	$	48,450		$	42,000		$	48,910		$	41,250
Provision for credit losses		23,640			20,152			63,358			57,875
Credit losses		(17,861	)		(16,739	)		(60,547	)		(56,736	)
Recoveries		1,071			1,987			3,579			5,011
Balance at end of period	$	55,300		$	47,400		$	55,300		$	47,400

In the third quarter of 2018, three changes occurred that impacted the Company’s estimate of the allowance for credit losses. The changes collectively increased the allowance for credit losses as of September 30, 2018 and the provision for credit losses for the three months ended September 30, 2018, which decreased net income by $0.2 million, or $0.01 diluted earnings per share. The three changes are described in more detail in the paragraphs below.

Certain of the Company’s loan origination fees arenon-refundable, and the unearned portion of thosenon-refundable fees reduces the Company’s recorded investment in the related finance receivables(non-refundable fees are included in “Unearned finance charges” on the Company’s consolidated balance sheets). When using unearnednon-refundable fees to estimate an allowance for credit losses, an allowance can be established when the recorded investment in the financial receivables is accreted past the estimated incurred loss amount. Prior to September 30, 2018, the Company properly reduced estimated future net credit losses in its allowance modeling for the reversal of unearnednon-refundable fees and, accordingly, did not reduce the required allowance by the remaining unearnednon-refundable fees on the Company’s consolidated balance sheets. Effective September 30, 2018, the Company changed its estimated future net credit losses in its allowance modeling to exclude the reversal of unearnednon-refundable fees and, accordingly, reduced the required allowance by the remaining unearnednon-refundable fees on the Company’s consolidated balance sheets. This change in estimate had the impact of reducing the allowance for credit losses as of September 30, 2018 and the provision for credit losses for the three months ended September 30, 2018 by $6.6 million, which increased net income by $5.0 million, or $0.41 diluted earnings per share.

In September 2018, the Company updated modeling assumptions used in estimating the specific component of the allowance for credit losses related to impaired finance receivables. The Company obtained additional performance data on finance receivables that had been modified under Company loss mitigation policies. Loss mitigation policies were formalized during 2016, and the impacted finance receivables now have more seasoning and predictable performance data. As a result of this change in estimate, the Company increased the allowance for credit losses as of September 30, 2018 and the provision for credit losses for the three months ended September 30, 2018 by $2.8 million, which decreased net income by $2.1 million, or $0.17 diluted earnings per share.

Apart from the various optional payment and collateral protection insurance products that the Company offers to customers on certain loans, the Company also collects a fee from customers and, in turn, purchasesnon-file insurance for the Company’s benefit in lieu of recording and perfecting the Company’s security interest in personal property collateral.Non-file insurance protects the Company from credit losses where, following an event of default, the Company is unable to take possession of personal property collateral because the Company’s security interest is not perfected (for example, in certain instances where a customer files for bankruptcy). In such circumstances,non-file insurance generally will pay an amount equal to the lesser of the loan balance or the collateral value. Thenon-file insurance product has been operating at a loss, and the Company is implementing a policy change that will reduce the amount of claims filed, which will have the impact of increasing future net credit losses and, in turn, increasing the required allowance for credit losses. As a result of the policy change, the Company increased the allowance for credit losses as of September 30, 2018 and the provision for credit losses for the three months ended September 30, 2018 by $4.1 million, which decreased net income by $3.1 million, or $0.25 diluted earnings per share.

Separate from the changes noted above, in September 2018, the Company recorded a $3.9 million increase to the allowance for credit losses related to estimated incremental credit losses on customer accounts impacted by a hurricane in the third quarter of 2018. The incremental hurricane allowance resulted in a decrease to net income of $2.9 million, or $0.24 diluted earnings per share, for the three months ended September 30, 2018.

In September 2017, the Company recorded a $3.0 million increase to the allowance for credit losses related to estimated incremental credit losses on customer accounts impacted by hurricanes in the third quarter of 2017. The incremental hurricane allowance resulted in a decrease to net income of $1.9 million, or $0.16 diluted earnings per share, for the three months ended September 30, 2017. As of June 30, 2018, the allowance for credit losses no longer required or included an incremental hurricane allowance related to the 2017 hurricanes.

10

The following is a reconciliation of the allowance for credit losses by product for the periods indicated:

In thousands	Balance July 1, 2018		Provision		Credit Losses			Recoveries		Balance September 30, 2018		Finance Receivables September 30, 2018		Allowance as Percentage of Finance Receivables September 30, 2018
Small loans	$	23,969	$	10,768	$	(10,227	)	$	551	$	25,061	$	414,441		6.0	%
Large loans		19,698		11,308		(6,027	)		328		25,307		410,811		6.2	%
Automobile loans		2,642		631		(870	)		162		2,565		32,322		7.9	%
Retail loans		2,141		933		(737	)		30		2,367		30,502		7.8	%
Total	$	48,450	$	23,640	$	(17,861	)	$	1,071	$	55,300	$	888,076		6.2	%

In thousands	Balance July 1, 2017		Provision		Credit Losses			Recoveries		Balance September 30, 2017		Finance Receivables September 30, 2017		Allowance as Percentage of Finance Receivables September 30, 2017
Small loans	$	20,910	$	10,364	$	(9,570	)	$	1,255	$	22,959	$	363,262		6.3	%
Large loans		14,000		8,035		(5,068	)		350		17,317		308,642		5.6	%
Automobile loans		5,210		805		(1,511	)		308		4,812		71,666		6.7	%
Retail loans		1,880		948		(590	)		74		2,312		31,286		7.4	%
Total	$	42,000	$	20,152	$	(16,739	)	$	1,987	$	47,400	$	774,856		6.1	%

In thousands	Balance January 1, 2018		Provision		Credit Losses			Recoveries		Balance September 30, 2018		Finance Receivables September 30, 2018		Allowance as Percentage of Finance Receivables September 30, 2018
Small loans	$	24,749	$	34,771	$	(36,383	)	$	1,924	$	25,061	$	414,441		6.0	%
Large loans		17,548		24,971		(18,225	)		1,013		25,307		410,811		6.2	%
Automobile loans		4,025		1,216		(3,210	)		534		2,565		32,322		7.9	%
Retail loans		2,588		2,400		(2,729	)		108		2,367		30,502		7.8	%
Total	$	48,910	$	63,358	$	(60,547	)	$	3,579	$	55,300	$	888,076		6.2	%

In thousands	Balance January 1, 2017		Provision		Credit Losses			Recoveries		Balance September 30, 2017		Finance Receivables September 30, 2017		Allowance as Percentage of Finance Receivables September 30, 2017
Small loans	$	21,770	$	32,608	$	(34,313	)	$	2,894	$	22,959	$	363,262		6.3	%
Large loans		11,460		19,762		(14,720	)		815		17,317		308,642		5.6	%
Automobile loans		5,910		3,369		(5,568	)		1,101		4,812		71,666		6.7	%
Retail loans		2,110		2,136		(2,135	)		201		2,312		31,286		7.4	%
Total	$	41,250	$	57,875	$	(56,736	)	$	5,011	$	47,400	$	774,856		6.1	%

Impaired finance receivables as a percentage of total finance receivables were 2.4% and 2.1% as of September 30, 2018 and December 31, 2017, respectively. The following is a summary of finance receivables evaluated for impairment for the periods indicated:

	September 30, 2018
In thousands	Small		Large		Automobile		Retail		Total
Impaired receivables specifically evaluated	$	6,840	$	13,438	$	1,256	$	129	$	21,663
Finance receivables evaluated collectively		407,601		397,373		31,066		30,373		866,413
Finance receivables outstanding	$	414,441	$	410,811	$	32,322	$	30,502	$	888,076
Impaired receivables in nonaccrual status	$	1,083	$	1,824	$	251	$	53	$	3,211
Amount of the specific reserve for impaired accounts	$	3,102	$	4,662	$	603	$	62	$	8,429
Amount of the general component of the allowance	$	21,959	$	20,645	$	1,962	$	2,305	$	46,871

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	December 31, 2017
In thousands	Small		Large		Automobile		Retail		Total
Impaired receivables specifically evaluated	$	5,094	$	10,303	$	1,724	$	109	$	17,230
Finance receivables evaluated collectively		370,678		336,915		59,699		32,941		800,233
Finance receivables outstanding	$	375,772	$	347,218	$	61,423	$	33,050	$	817,463
Impaired receivables in nonaccrual status	$	719	$	1,117	$	185	$	28	$	2,049
Amount of the specific reserve for impaired accounts	$	1,190	$	2,183	$	373	$	20	$	3,766
Amount of the general component of the allowance	$	23,559	$	15,365	$	3,652	$	2,568	$	45,144

The average recorded investment in impaired finance receivables and the amount of interest income recognized on impaired loans for the periods indicated are as follows:

	Three Months Ended September 30,
	2018				2017 (1)
In thousands	Average Recorded Investment		Interest Income Recognized		Average Recorded Investment
Small loans	$	6,785	$	234	$	4,190
Large loans		13,193		340		8,414
Automobile loans		1,315		3		1,896
Retail loans		122		1		114
Total	$	21,415	$	578	$	14,614

	Nine Months Ended September 30,
	2018				2017 (1)
In thousands	Average Recorded Investment		Interest Income Recognized		Average Recorded Investment
Small loans	$	6,193	$	733	$	3,629
Large loans		12,207		1,094		7,747
Automobile loans		1,496		55		2,157
Retail loans		108		6		107
Total	$	20,004	$	1,888	$	13,640

(1) It was not practical to compute the amount of interest income recognized on impaired loans prior to fiscal year 2018.

Note 4. Interest Rate Caps

The Company has purchased interest rate cap contracts with an aggregate notional principal amount of $400.0 million. Each contract contains a strike rate against theone-month LIBOR (2.26% and 1.56% as of September 30, 2018 and December 31, 2017, respectively). The interest rate caps have maturities of March 2019 ($50.0 million with 2.50% strike rate), April 2020 ($100.0 million with 3.25% strike rate), June 2020 ($50.0 million with 2.50% strike rate), and April 2021 ($200.0 million with 3.50% strike rate). When theone-month LIBOR exceeds the strike rate, the counterparty reimburses the Company for the excess over the strike rate. No payment is required by the Company or the counterparty when theone-month LIBOR is below the strike rate. The following is a summary of changes in the rate caps:

	Three Months Ended September 30,						Nine Months Ended September 30,
In thousands	2018			2017			2018		2017
Balance at beginning of period	$	718		$	113		$	98	$	62
Purchases		—			—			481		100
Fair value adjustment included in interest expense		(5	)		(36	)		134		(85	)
Balance at end of period, included in other assets	$	713		$	77		$	713	$	77

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Note 5. Long-Term Debt

The following is a summary of the Company’s long-term debt as of the periods indicated:

	September 30, 2018							December 31, 2017
In thousands	Long- Term Debt		Unamortized Debt Issuance Costs			Net Long- Term Debt		Long- Term Debt		Unamortized Debt Issuance Costs			Net Long- Term Debt
Senior revolving credit facility	$	352,699	$	(1,657	)	$	351,042	$	452,050	$	(2,162	)	$	449,888
Amortizing loan		26,674		(264	)		26,410		53,380		(547	)		52,833
Revolving warehouse credit facility		81,974		(2,124	)		79,850		66,066		(2,241	)		63,825
RMIT2018-1 securitization		150,246		(3,171	)		147,075		—		—			—
Total	$	611,593	$	(7,216	)	$	604,377	$	571,496	$	(4,950	)	$	566,546
Unused amount of revolving credit facilities (subject to borrowing base)	$	328,327						$	244,884

Senior Revolving Credit Facility: In June 2017, the Company amended and restated its senior revolving credit facility to, among other things, increase the availability under the facility from $585 million to $638 million and extend the maturity of the facility from August 2019 to June 2020. The facility has an accordion provision that allows for the expansion of the facility to $700 million. Excluding the receivables held by the Company’s VIEs, the senior revolving credit facility is secured by substantially all of the Company’s finance receivables and equity interests of the majority of its subsidiaries. Advances on the senior revolving credit facility are capped at 85% of eligible secured finance receivables, plus 70% of eligible unsecured finance receivables. These advance rates are subject to adjustment at certain credit quality levels (83% of eligible secured finance receivables and 68% of eligible unsecured finance receivables as of September 30, 2018). As of September 30, 2018, the Company had $76.5 million of eligible borrowing capacity under the facility. Borrowings under the facility bear interest, payable monthly, at rates equal to LIBOR of a maturity the Company elects between one and six months, with a LIBOR floor of 1.00%, plus a 3.00% margin, increasing to 3.25% when the availability percentage is below 10%. Theone-month LIBOR rate was 2.26% and 1.56% at September 30, 2018 and December 31, 2017, respectively. Alternatively, the Company may pay interest at the prime rate, plus a 2.00% margin, increasing to 2.25% when the availability percentage is below 10%. The prime rate was 5.25% and 4.50% at September 30, 2018 and December 31, 2017, respectively. The Company pays an unused line fee of 0.50% per annum, payable monthly. This fee decreases to 0.375% when the average outstanding balance exceeds $413.0 million.

Variable Interest Entity Debt:As part of its overall funding strategy, the Company has transferred certain finance receivables to VIEs for asset-backed financing transactions, including securitizations. The following debt arrangements are issued by the Company’s SPEs, which are considered VIEs under GAAP and are consolidated into the financial statements of their primary beneficiary. The Company is considered to be the primary beneficiary because it has (i) power over the significant activities through its role as servicer of the finance receivables under each debt arrangement and (ii) the obligation to absorb losses or the right to receive returns that could be significant through the Company’s interest in the monthly residual cash flows of the SPEs after each debt is paid.

These long-term debts are supported by the expected cash flows from the underlying collateralized finance receivables. Collections on these finance receivables are remitted to restricted cash collection accounts, which totaled $18.4 million and $8.6 million as of September 30, 2018 and December 31, 2017, respectively. Cash inflows from the finance receivables are distributed to the lenders/investors, the service providers, and/or the residual interest that the Company owns in accordance with a monthly contractual priority of payments. The SPEs pay a servicing fee to the Company, which is eliminated in consolidation. Distributions from the SPEs to the Company are permitted under the debt arrangements.

At each sale of receivables from the Company’s affiliates to the SPEs, the Company makes certain representations and warranties about the quality and nature of the collateralized receivables. The debt arrangements require the Company to repurchase the receivables in certain circumstances, including circumstances in which the representations and warranties made by the Company concerning the quality and characteristics of the receivables are inaccurate. Assets transferred to each SPE are legally isolated from the Company and its affiliates, as well as the claims of the Company’s and its affiliates’ creditors. Further, the assets of each SPE are owned by such SPE and are not available to satisfy the debts or other obligations of the Company or any of its affiliates.

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Amortizing Loan:In November 2017, the Company and its wholly-owned SPE, Regional Management Receivables, LLC (“RMR I”), amended and restated the December 2015 credit agreement that provided for a $75.7 million asset-backed, amortizing loan. The amended and restated credit agreement provided for an additional advance in the amount of $37.8 million and extended the maturity date to December 2024. The debt is secured by finance receivables and other related assets that the Company purchased from its affiliates, which the Company then sold and transferred to RMR I. Advances on this debt were at a rate of 88%. RMR I held $1.3 million in restricted cash reserves as of September 30, 2018 to satisfy provisions of the credit agreement. Borrowings previously bore interest, payable monthly, at a rate of 3.00%. In February 2018, the Company agreed to lower the advance rate to 85% and increase the interest rate to 3.25%. The credit agreement allows the Company to prepay the loan when the outstanding balance falls below 20% of the original loan amount.

Revolving Warehouse Credit Facility: In August 2018, the Company and its wholly-owned SPE, Regional Management Receivables II, LLC (“RMR II”), amended the June 2017 credit agreement that provided for a $125 million revolving warehouse credit facility to RMR II. The facility has an accordion provision that allows for the expansion of the facility to $150 million. The Company elected to expand the facility to $150 million from May 2018 to August 2018. The amendment extended the date at which the facility converts to an amortizing loan and the termination date to February 2020 and February 2021, respectively. The debt is secured by finance receivables and other related assets that the Company purchased from its affiliates, which the Company then sold and transferred to RMR II. Advances on the facility are capped at 80% of eligible finance receivables. RMR II held $1.0 million in restricted cash reserves as of September 30, 2018 to satisfy provisions of the credit agreement. Borrowings under the facility previously bore interest, payable monthly, at a blended rate equal to three-month LIBOR, plus a margin of 3.50%. In October 2017 and February 2018, the margin decreased to 3.25% and 3.00%, respectively, following the satisfaction of milestones associated with the Company’s conversion to a new loan origination and servicing system. The August 2018 amendment to the credit agreement decreased the margin to 2.20%. The three-month LIBOR was 2.40% and 1.69% at September 30, 2018 and December 31, 2017, respectively. RMR II pays an unused commitment fee of between 0.35% and 0.85% based upon the average daily utilization of the facility.

RMIT2018-1 Securitization: In June 2018, the Company, its wholly-owned SPE, Regional Management Receivables III, LLC (“RMR III”), and its indirect wholly-owned SPE, Regional Management Issuance Trust2018-1 (“RMIT2018-1”), completed a private offering and sale of $150 million of asset-backed notes. The transaction consisted of the issuance of three classes of fixed-rate asset-backed notes by RMIT2018-1. The asset-backed notes are secured by finance receivables and other related assets that RMR III purchased from the Company, which RMR III then sold and transferred to RMIT2018-1. The notes have a revolving period ending in June 2020, with a final maturity date in July 2027. The debt is secured by finance receivables that RMIT2018-1 purchased from the Company’s affiliates. RMIT2018-1 held $1.7 million in restricted cash reserves as of September 30, 2018 to satisfy provisions of the transaction documents. Borrowings under the RMIT2018-1 securitization bear interest, payable monthly, at a weighted average rate of 3.93%. Prior to maturity in July 2027, the Company may redeem the notes in full, but not in part, at its option on any note payment date on or after the payment date occurring in July 2020. No payments of principal of the notes will be made during the revolving period.

The carrying amounts of consolidated VIE assets and liabilities are as follows:

In thousands	September 30, 2018			December 31, 2017
Assets
Cash	$	141		$	70
Finance receivables		288,401			137,239
Allowance for credit losses		(16,087	)		(7,129	)
Restricted cash		22,358			10,734
Other assets		123			119
Total assets	$	294,936		$	141,033
Liabilities
Net long-term debt	$	253,335		$	116,658
Accounts payable and accrued expenses		29			53
Total liabilities	$	253,364		$	116,711

The Company’s debt arrangements are subject to certain covenants, including monthly and annual reporting, maintenance of specified interest coverage and debt ratios, restrictions on distributions, limitations on other indebtedness, maintenance of a minimum allowance for credit losses, and certain other restrictions. At September 30, 2018, the Company was in compliance with all debt covenants.

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Note 6. Disclosure About Fair Value of Financial Instruments

The following methods and assumptions were used to estimate the fair value of each class of financial instruments for which it is practicable to estimate that value:

Cash and restricted cash: Cash and restricted cash is recorded at cost, which approximates fair value due to its generally short maturity and highly liquid nature.

Finance receivables: Finance receivables are originated at prevailing market rates. The Company’s finance receivable portfolio turns approximately 1.2 times per year. The portfolio turnover is calculated by dividing cash payments, renewals, and net credit losses by the average finance receivables. Management believes that the carrying amount approximates the fair value of its finance receivable portfolio.

Interest rate caps: The fair value of the interest rate caps is the estimated amount the Company would receive to terminate the cap agreements at the reporting date, taking into account current interest rates and the creditworthiness of the counterparty.

Repossessed assets: Repossessed assets are valued at the lower of the finance receivable balance prior to repossession or the estimated net realizable value of the repossessed asset. The Company estimates net realizable value using the projected cash value upon liquidation, less costs to sell the related collateral.

Long-term debt: The Company’s long-term debt is frequently renewed, amended, or recently originated. As a result, the Company believes that the fair value of long-term debt approximates carrying amounts. The Company also considered its creditworthiness in its determination of fair value.

The carrying amount and estimated fair values of the Company’s financial instruments summarized by level are as follows:

	September 30, 2018				December 31, 2017
In thousands	Carrying Amount		Estimated Fair Value		Carrying Amount		Estimated Fair Value
Assets
Level 1 inputs
Cash	$	517	$	517	$	5,230	$	5,230
Restricted cash		29,327		29,327		16,787		16,787
Level 2 inputs
Interest rate caps		713		713		98		98
Level 3 inputs
Net finance receivables		832,776		832,776		768,553		768,553
Repossessed assets		209		209		431		431
Liabilities
Level 3 inputs
Long-term debt		611,593		611,593		571,496		571,496

Certain of the Company’s assets carried at fair value are classified and disclosed in one of the following three categories:

Level 1 – Quoted market prices in active markets for identical assets or liabilities.

Level 2 – Observable market-based inputs or unobservable inputs that are corroborated by market data.

Level 3 – Unobservable inputs that are not corroborated by market data.

In determining the appropriate levels, the Company performs an analysis of the assets and liabilities that are carried at fair value. At each reporting period, all assets and liabilities for which the fair value measurement is based on significant unobservable inputs are classified as Level 3.

15

Note 7. Income Taxes

Income tax expense differed from the amount computed by applying the federal income tax rate to total income before income taxes as a result of the following:

		Three Months Ended September 30,
		2018						2017
In thousands		$			%			$			%
Federal tax expense at statutory rate		$	2,034			21.0	%	$	2,990			35.0	%
Increase (reduction) in income taxes resulting from:
State tax, net of federal benefit			306			3.2	%		297			3.5	%
Excess tax benefits from share-based awards			—			0.0	%		(37	)		(0.4	)%
Other			(103	)		(1.1	)%		(15	)		(0.2	)%
		$	2,237			23.1	%	$	3,235			37.9	%
	��

	Nine Months Ended September 30,
	2018						2017
In thousands	$			%			$			%
Federal tax expense at statutory rate	$	6,743			21.0	%	$	9,957			35.0	%
Increase (reduction) in income taxes resulting from:
State tax, net of federal benefit		1,074			3.3	%		821			2.9	%
Excess tax benefits from share-based awards		(308	)		(1.0	)%		(1,525	)		(5.4	)%
Other		26			0.2	%		118			0.4	%
	$	7,535			23.5	%	$	9,371			32.9	%

In December 2017, the Tax Cuts and Jobs Act (the “Tax Act”) was signed into law. The Tax Act made changes to U.S. tax law, including a reduction in the federal corporate tax rate from 35.0% to 21.0%. The 14.0% rate decrease for the nine months ended September 30, 2018 was partially offset by a decrease in excess tax benefits from share-based awards compared to the nine months ended September 30, 2017. As a result, the Company’s total effective tax rate decreased 9.4% for the nine months ended September 30, 2018 compared to the prior-year period.

As of December 31, 2017, the Company was required to revalue deferred tax assets and liabilities at the enacted rate as a result of the Tax Act. Due to the timing of the enactment and the complexity involved in applying the provisions of the Tax Act, the Company made reasonable estimates of the effects of the Tax Act and recorded provisional amounts in its consolidated financial statements as of December 31, 2017. As the Company collects and prepares necessary data and interprets the Tax Act and any additional guidance issued by the U.S. Treasury Department, the Internal Revenue Service, the SEC, and other standard-setting bodies, it may make adjustments to the provisional amounts. The accounting for the tax effects of the Tax Act will be completed in 2018.

Pursuant to the adoption of an accounting standard update issued in March 2016 and effective beginning in fiscal year 2017, the Company recognizes the tax benefits or deficiencies from the exercise or vesting of share-based awards in the income tax line of the consolidated statements of income. These tax benefits and deficiencies were previously recognized within additionalpaid-in-capital on the Company’s consolidated balance sheet.

Note 8. Earnings Per Share

The following schedule reconciles the computation of basic and diluted earnings per share for the periods indicated:

	Three Months Ended September 30,				Nine Months Ended September 30,
In thousands, except per share amounts	2018		2017		2018		2017
Numerator:
Net income	$	7,449	$	5,309	$	24,575	$	19,078
Denominator:
Weighted average shares outstanding for basic earnings per share		11,672		11,563		11,649		11,537
Effect of dilutive securities		461		249		452		215
Weighted average shares adjusted for dilutive securities		12,133		11,812		12,101		11,752
Earnings per share:
Basic	$	0.64	$	0.46	$	2.11	$	1.65
Diluted	$	0.61	$	0.45	$	2.03	$	1.62

16

Options to purchase 139 thousand and 240 thousand shares of common stock were outstanding during the three and nine months ended September 30, 2018 and 2017, respectively, but were not included in the computation of diluted earnings per share because they were anti-dilutive.

Note 9. Share-Based Compensation

The Company previously adopted the 2007 Management Incentive Plan (the “2007 Plan”) and the 2011 Stock Incentive Plan (the “2011 Plan”). On April 22, 2015, the stockholders of the Company approved the 2015 Long-Term Incentive Plan (the “2015 Plan”), and on April 27, 2017, the stockholders of the Companyre-approved the 2015 Plan, as amended and restated. As of September 30, 2018, subject to adjustments as provided in the 2015 Plan, the maximum aggregate number of shares of the Company’s common stock that could be issued under the 2015 Plan could not exceed the sum of (i) 1.6 million shares plus (ii) any shares (A) remaining available for the grant of awards as of the 2015 Plan effective date (April 22, 2015) under the 2007 Plan or the 2011 Plan, and/or (B) subject to an award granted under the 2007 Plan or the 2011 Plan, which award is forfeited, cancelled, terminated, expires, or lapses without the issuance of shares or pursuant to which such shares are forfeited. As of the effectiveness of the 2015 Plan (April 22, 2015), there were 922 thousand shares available for grant under the 2015 Plan, inclusive of shares previously available for grant under the 2007 Plan and the 2011 Plan that were rolled over to the 2015 Plan. No further grants will be made under the 2007 Plan or the 2011 Plan. However, awards that are outstanding under the 2007 Plan and the 2011 Plan will continue in accordance with their respective terms. As of September 30, 2018, there were 1.1 million shares available for grant under the 2015 Plan.

For the three months ended September 30, 2018 and 2017, the Company recorded share-based compensation expense of $1.8 million and $1.2 million, respectively. The Company recorded $5.2 million and $3.3 million in share-based compensation for the nine months ended September 30, 2018 and 2017, respectively. As of September 30, 2018, unrecognized share-based compensation expense to be recognized over future periods approximated $8.1 million. This amount will be recognized as expense over a weighted-average period of 1.9 years. Share-based compensation expenses are recognized on a straight-line basis over the requisite service period of the agreement. All share-based compensation is classified as equity awards except for cash-settled performance units, which are classified as liabilities.

The Company allows for the settlement of share-based awards on a net share basis. With net share settlement, the employee does not surrender any cash or shares upon the exercise of stock options or the vesting of stock awards or stock units. Rather, the Company withholds the number of shares with a value equivalent to the option exercise price (for stock options) and the statutory tax withholding (for all share-based awards). Net share settlements have the effect of reducing the number of shares that would have otherwise been issued as a result of exercise or vesting.

Long-term incentive program:The Company issues nonqualified stock options, performance-contingent restricted stock units (“RSUs”), and cash-settled performance units (“CSPUs”) to certain members of senior management under a long-term incentive program. Recurring annual grants are made at the discretion of the Company’s Board of Directors (the “Board”). The annual grants are subject to cliff- and graded-vesting, generally concluding at the end of the third calendar year and subject to continued employment or as otherwise provided in the underlying award agreements. The actual value of the RSUs and CSPUs that may be earned can range from 0% to 150% of target based on the percentile ranking of the Company’s compound annual growth rate of net income and net income per share compared to a public company peer group over a three-year performance period.

In 2016, the Company introduced a key team member incentive program for certain other members of senior management. Recurring annual participation in the program is at the discretion of the Board and executive management. Each participant in the program is eligible to earn a restricted stock award, subject to performance over aone-year period. Payout under the program can range from 0% to 150% of target based on the achievement of five Company performance metrics and individual performance goals (subject to continued employment and certain other terms and conditions of the program). If earned, the restricted stock award is issued following theone-year performance period and vests ratably over a subsequenttwo-year period (subject to continued employment or as otherwise provided in the underlying award agreement).

Inducement and retention program: From time to time, the Company issues share-based awards in conjunction with employment offers to select new employees and retention grants to select existing employees. The Company issues these awards to attract and retain talent and to provide market competitive compensation. The grants have various vesting terms, including fully-vested awards at the grant date, cliff-vesting, and graded-vesting over periods of up to five years (subject to continued employment or as otherwise provided in the underlying award agreements).

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Non-employee director compensation program:In 2016, the Company awarded itsnon-employee directors a cash retainer, committee meeting fees, shares of restricted common stock, and nonqualified stock options. The Board revised the compensation program in April 2017 to provide that the value of each director’s equity-based award be allocated solely to restricted stock, rather than split evenly between restricted stock and nonqualified stock options. The restricted stock awards are granted on the fifth business day following the Company’s annual meeting of stockholders and fully vest upon the earlier of the first anniversary of the grant date or the completion of the directors’ annual service to the Company. In 2016, the nonqualified stock option awards were granted on the fifth business day following the Company’s annual meeting of stockholders and were immediately vested on the grant date.

The following are the terms and amounts of the awards issued under the Company’s share-based incentive programs:

Nonqualified stock options: The exercise price of all stock options is equal to the Company’s closing stock price on the date of grant. Stock options are subject to various vesting terms, including graded- and cliff-vesting over periods of up to five years. In addition, stock options vest and become exercisable in full or in part under certain circumstances, including following the occurrence of a change of control (as defined in the option award agreements). Participants who are awarded options must exercise their options within a maximum of ten years of the grant date.

The fair value of option grants is estimated on the grant date using the Black-Scholes option-pricing model with the following weighted-average assumptions for option grants during the periods indicated below:

	Nine Months Ended September 30,
	2018			2017
Expected volatility		41.63	%		43.95	%
Expected dividends		0.00	%		0.00	%
Expected term (in years)		5.99			5.96
Risk-free rate		2.66	%		2.09	%

Expected volatility is based on the Company’s historical stock price volatility. The expected term is calculated by using the simplified method (average of the vesting and original contractual terms) due to insufficient historical data to estimate the expected term. The risk-free rate is based on the zero coupon U.S. Treasury bond rate over the expected term of the awards.

The following table summarizes the stock option activity for the nine months ended September 30, 2018:

In thousands, except per share amounts	Number of Shares			Weighted- Average Exercise Price Per Share		Weighted- Average Remaining Contractual Life (Years)		Aggregate Intrinsic Value
Options outstanding at January 1, 2018		958		$	17.39
Granted		112			28.25
Exercised		(89	)		16.62
Forfeited		—			—
Expired		—			—
Options outstanding at September 30, 2018		981		$	18.69		6.9	$	10,073
Options exercisable at September 30, 2018		703		$	17.03		6.2	$	8,398

The following table provides additional stock option information for the periods indicated:

	Three Months Ended September 30,				Nine Months Ended September 30,
In thousands, except per share amounts	2018		2017		2018		2017
Weighted-average grant date fair value per share	$	—	$	—	$	12.39	$	8.90
Intrinsic value of options exercised	$	—	$	143	$	1,604	$	4,945
Fair value of stock options that vested	$	—	$	—	$	199	$	559

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Performance-contingent restricted stock units:Compensation expense for RSUs is based on the Company’s closing stock price on the date of grant and the probability that certain financial goals are achieved over the performance period. Compensation cost is estimated based on expected performance and is adjusted at each reporting period.

The following table summarizes RSU activity during the nine months ended September 30, 2018:

In thousands, except per unit amounts	Units			Weighted- Average Grant Date Fair Value Per Unit
Non-vested units at January 1, 2018		201		$	17.33
Granted		59			28.25
Vested		—			—
Forfeited		(78	)		14.92
Non-vested units at September 30, 2018		182		$	21.89

The following table provides additional RSU information for the periods indicated:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2018		2017		2018		2017
Weighted-average grant date fair value per unit	$	—	$	—	$	28.25	$	19.99

Cash-settled performance units: CSPUs will be settled in cash at the end of the performance measurement period and are classified as a liability. The value of CSPUs bears no relationship to the value of the Company’s common stock. Compensation cost is estimated based on expected performance and is adjusted at each reporting period.

The following table summarizes CSPU activity during the nine months ended September 30, 2018:

In thousands, except per unit amounts	Units			Weighted- Average Grant Date Fair Value Per Unit
Non-vested units at January 1, 2018		3,484		$	1.00
Granted		1,660			1.00
Vested		—			—
Forfeited		(1,162	)		1.00
Non-vested units at September 30, 2018		3,982		$	1.00

Restricted stock awards:The fair value and compensation cost of restricted stock is calculated using the Company’s closing stock price on the date of grant.

The following table summarizes restricted stock activity during the nine months ended September 30, 2018:

In thousands, except per share amounts	Shares			Weighted- Average Grant Date Fair Value Per Share
Non-vested shares at January 1, 2018		53		$	19.36
Granted		100			24.95
Vested		(34	)		21.09
Forfeited		—			—
Non-vested shares at September 30, 2018		119		$	23.56

The following table provides additional restricted stock information:

	Three Months Ended September 30,				Nine Months Ended September 30,
In thousands, except per share amounts	2018		2017		2018		2017
Weighted-average grant date fair value per share	$	35.56	$	—	$	24.95	$	18.38
Fair value of restricted stock awards that vested	$	—	$	252	$	711	$	642

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Note 10. Commitments and Contingencies

In the normal course of business, the Company has been named as a defendant in legal actions in connection with its activities. Some of the actual or threatened legal actions include claims for compensatory damages or claims for indeterminate amounts of damages. The Company contests liability and the amount of damages, as appropriate, in each pending matter.

Where available information indicates that it is probable that a liability has been incurred and the Company can reasonably estimate the amount of that loss, the Company accrues the estimated loss by a charge to net income.

However, in many legal actions, it is inherently difficult to determine whether any loss is probable, or even reasonably possible, or to estimate the amount of loss. This is particularly true for actions that are in their early stages of development or where plaintiffs seek indeterminate damages. In addition, even where a loss is reasonably possible or an exposure to loss exists in excess of the liability already accrued, it is not always possible to reasonably estimate the size of the possible loss or range of loss. Before a loss, additional loss, range of loss, or range of additional loss can be reasonably estimated for any given action, numerous issues may need to be resolved, including through lengthy discovery, following determination of important factual matters, and/or by addressing novel or unsettled legal questions.

For certain other legal actions, the Company can estimate reasonably possible losses, additional losses, ranges of loss, or ranges of additional loss in excess of amounts accrued, but the Company does not believe, based on current knowledge and after consultation with counsel, that such losses will have a material adverse effect on the consolidated financial statements.

While the Company will continue to identify legal actions where it believes a material loss to be reasonably possible and reasonably estimable, there can be no assurance that material losses will not be incurred from claims that the Company has not yet been notified of or are not yet determined to be probable, or reasonably possible and reasonable to estimate.

The Company expenses legal costs as they are incurred.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

The following discussion and analysis should be read in conjunction with, and is qualified in its entirety by reference to, our unaudited consolidated financial statements and the related notes that appear elsewhere in this Quarterly Report on Form10-Q. These discussions contain forward-looking statements that reflect our current expectations and that include, but are not limited to, statements concerning our strategy, future operations, future financial position, future revenues, projected costs, expectations regarding demand and acceptance for our financial products, growth opportunities and trends in the market in which we operate, prospects, and plans and objectives of management. The words “anticipates,” “believes,” “estimates,” “expects,” “intends,” “may,” “plans,” “projects,” “will,” “would,” and similar expressions are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. We may not actually achieve the plans, intentions, or expectations disclosed in our forward-looking statements, and you should not place undue reliance on our forward-looking statements. Our forward-looking statements involve risks and uncertainties that could cause actual results or events to differ materially from the plans, intentions, and expectations disclosed in the forward-looking statements. Such risks and uncertainties include, without limitation, the risks set forth in our filings with the SEC, including our Annual Report on Form10-K for the fiscal year ended December 31, 2017 (which was filed with the SEC on February 23, 2018), our Quarterly Report on Form10-Q for the quarter ended March 31, 2018 (which was filed with the SEC on May 1, 2018), our Quarterly Report on Form10-Q for the quarter ended June 30, 2018 (which was filed with the SEC on August 6, 2018), and this Quarterly Report on Form10-Q. The forward-looking information we have provided in this Quarterly Report on Form10-Q pursuant to the safe harbor established under the Private Securities Litigation Reform Act of 1995 should be evaluated in the context of these factors. Forward-looking statements speak only as of the date they were made, and we undertake no obligation to update or revise such statements, except as required by the federal securities laws.

Overview

We are a diversified consumer finance company providing a broad array of loan products primarily to customers with limited access to consumer credit from banks, credit card companies, and other traditional lenders. We began operations in 1987 with four branches in South Carolina and have expanded our branch network to 346 locations in the states of Alabama, Georgia, Missouri, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, and Virginia as of September 30, 2018. Most of our loan products are secured, and each is structured on a fixed rate, fixed term basis with fully amortizing equal monthly installment payments, prepayable at any time without penalty. Our loans are sourced through our multiple channel platform, which includes our branches, direct mail campaigns, retailers, digital partners, and our consumer website. We operate an integrated branch model in which nearly all loans, regardless of origination channel, are serviced through our branch network, providing us with frequentin-person contact with our customers, which we believe improves our credit performance and customer loyalty. Our goal is to consistently and soundly grow our finance receivables and manage our loan portfolio risk while providing our customers with attractive andeasy-to-understand loan products that serve their varied financial needs.

Our diversified products include:

• Small Loans (£$2,500) – As of September 30, 2018, we had 268.9 thousand small installment loans outstanding, representing $414.4 million in finance receivables. This included 97.2 thousand small loan convenience checks, representing $134.9 million in finance receivables.

• Large Loans (>$2,500) – As of September 30, 2018, we had 94.9 thousand large installment loans outstanding, representing $410.8 million in finance receivables. This included 2.9 thousand large loan convenience checks, representing $8.6 million in finance receivables.

• Automobile Loans – As of September 30, 2018, we had 4.4 thousand automobile purchase loans outstanding, representing $32.3 million in finance receivables. This included 2.6 thousand indirect automobile loans and 1.8 thousand direct automobile loans, representing $21.4 million and $11.0 million in finance receivables, respectively.

• Retail Loans – As of September 30, 2018, we had 21.5 thousand retail purchase loans outstanding, representing $30.5 million in finance receivables.

• OptionalInsurance Products – We offer optional payment and collateral protection insurance to our direct loan customers.

Small and large installment loans are our core loan products and will be the drivers of our future growth. We ceased originating automobile loans in November 2017 to focus on growing our core loan portfolio, though we will continue to own and service our current automobile loans. Our primary sources of revenue are interest and fee income from our loan products, of which interest and fees relating to small and large installment loans are the largest component. In addition to interest and fee income from loans, we derive revenue from optional insurance products purchased by customers of our direct loan products.

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Factors Affecting Our Results of Operations

Our business is driven by several factors affecting our revenues, costs, and results of operations, including the following:

Quarterly Information and Seasonality.Our loan volume and contractual delinquency follow seasonal trends. Demand for our small and large loans is typically highest during the second, third, and fourth quarters, which we believe is largely due to customers borrowing money for vacation,back-to-school, and holiday spending. With the exception of retail loans, loan demand has generally been the lowest during the first quarter, which we believe is largely due to the timing of income tax refunds. Delinquencies generally reach their lowest point in the first quarter of the year and rise throughout the remainder of the fiscal year. Consequently, we experience seasonal fluctuations in our operating results and cash needs.

Growth in Loan Portfolio. The revenue that we derive from interest and fees is largely driven by the balance of loans that we originate and purchase. Average finance receivables grew 13.2% from $657.4 million in 2016 to $744.2 million in 2017. Average finance receivables grew 14.9% from $726.2 million in the first nine months of 2017 to $834.0 million in the first nine months of 2018. We source our loans through our branches, direct mail program, retail partners, digital partners, and our consumer website. Our loans are made almost exclusively in geographic markets served by our network of branches. Increasing the number of loans per branch and the number of branches we operate allows us to increase the number of loans that we are able to service. We opened four and five net new branches in the first nine months of 2018 and 2017, respectively. We believe that we have the opportunity to add as many as 700 additional branches in states where it is currently favorable for us to conduct business, and we have plans to continue to grow our branch network.

Product Mix. We are exposed to different credit risks and charge different interest rates and fees with respect to the various types of loans we offer. Our product mix also varies to some extent by state, and we may further diversify our product mix in the future. The interest rates and fees vary from state to state, depending upon the competitive environment and relevant laws and regulations.

Asset Quality and Allowance for Credit Losses. Our results of operations are highly dependent upon the credit quality of our loan portfolio. The credit quality of our loan portfolio is the result of our ability to enforce sound underwriting standards, maintain diligent servicing of the portfolio, and respond to changing economic conditions as we grow our loan portfolio. The allowance for credit losses calculation uses the current delinquency profile and historical delinquency roll rates as key data points in estimating the allowance. We believe that the primary underlying factors driving the provision for credit losses for each loan type are our underwriting standards, the general economic conditions in the areas in which we conduct business, loan portfolio growth, and the effectiveness of our collection efforts. In addition, the market for repossessed automobiles at auction is another underlying factor that we believe influences the provision for credit losses for automobile purchase loans and, to a lesser extent, large loans. We monitor these factors, and the amount and past due status of delinquencies for all loans one or more days past due, to identify trends that might require us to modify the allowance for credit losses.

Interest Rates. Our costs of funds are affected by changes in interest rates, as the interest rates that we pay on certain of our credit facilities are variable. As a component of our strategy to manage the interest rate risk associated with future interest payments on our variable-rate debt, we have purchased interest rate cap contracts. As of September 30, 2018, we held four interest rate cap contracts with an aggregate notional principal amount of $400.0 million. The interest rate caps have maturities of March 2019 ($50.0 million, 2.50% strike rate), April 2020 ($100.0 million, 3.25% strike rate), June 2020 ($50.0 million, 2.50% strike rate), and April 2021 ($200.0 million, 3.50% strike rate). As of September 30, 2018, theone-month LIBOR was 2.26%. When theone-month LIBOR exceeds the strike rate, the counterparty reimburses us for the excess over the strike rate. No payment is required by us or the counterparty when theone-month LIBOR is below the strike rate. In addition, the interest rate on a portion of our long-term debt (the amortizing loan and the RMIT2018-1 securitization) is fixed. As of September 30, 2018, 94.3% of our long-term debt was at a fixed rate or covered by interest rate cap contracts.

Operating Costs. Our financial results are impacted by the costs of operations and home office functions. Those costs are included in general and administrative expenses on our consolidated statements of income. Our receivable efficiency ratio (annualized sum of general and administrative expenses divided by average finance receivables) was 16.6% for the first nine months of 2018, compared to 17.8% for the same period of 2017. We believe this ratio is generally in line with industry standards for companies of our size, and we expect that it will continue to decline in future years as we continue to grow our loan portfolio and control expense growth.

Components of Results of Operations

Interest and Fee Income.Our interest and fee income consists primarily of interest earned on outstanding loans. Accrual of interest income on finance receivables is suspended when an account becomes 90 days delinquent. If the account is charged off, the accrued interest income is reversed as a reduction of interest and fee income.

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Most states allow certain fees in connection with lending activities, such as loan origination fees, acquisition fees, and maintenance fees. Some states allow for higher fees while keeping interest rates lower. Loan fees are additional charges to the customer and generally are included in the annual percentage rate shown in the Truth in Lending disclosure that we make to our customers. The fees may or may not be refundable to the customer in the event of an early payoff, depending on state law. Fees are accrued to income over the life of the loan on the constant yield method.

Insurance Income, Net.Our insurance operations are a material part of our overall business and are integral to our lending activities. Insurance income, net consists primarily of earned premiums, net of certain direct costs, from the sale of various optional payment and collateral protection insurance products offered to customers who obtain loans directly from us. We do not sell insurance tonon-borrowers. Direct costs included in insurance income, net are claims paid, claims reserves, ceding fees, and premium taxes paid. We do not allocate to insurance income, net, any other home office or branch administrative costs associated with managing our insurance operations, managing our captive insurance company, marketing and selling insurance products, legal and compliance review, or internal audits. All of these costs, which management estimates will approximate $6.7 million in 2018, are included in general and administrative expenses in our consolidated statement of income.

Our primary insurance products include optional credit life insurance, accident and health insurance, involuntary unemployment insurance, and personal property insurance. The type and terms of our optional insurance products vary from state to state based on applicable laws and regulations. We generally require that customers maintain property insurance on any personal property securing loans, and we offer customers the option of providing proof of such insurance purchased from a third party in lieu of purchasing property insurance from us. We also require proof of insurance on any vehicles securing loans, and in select markets, we offer vehicle single interest insurance on vehicles used as collateral on small and large loans. In addition, before we ceased originating automobile loans in November 2017, we offered a guaranteed asset protection waiver product, which provides for the forgiveness of any loan balance remaining if the automobile collateral is determined to be a total loss by the primary insurance carrier and insurance proceeds are insufficient to pay off the customer’s loan in full.

Apart from the various optional payment and collateral protection insurance products that we offer to customers, on certain loans, we also collect a fee from customers and, in turn, purchasenon-file insurance from an unaffiliated insurance company for our benefit in lieu of recording and perfecting our security interest in personal property collateral.Non-file insurance protects us from credit losses where, following an event of default, we are unable to take possession of personal property collateral because our security interest is not perfected (for example, in certain instances where a customer files for bankruptcy). In such circumstances,non-file insurance generally will pay to us an amount equal to the lesser of the loan balance or the collateral value. As previously disclosed, in recent years, as large loans have become a larger percentage of our loan portfolio, the severity ofnon-file claims has increased andnon-file claims expenses have exceedednon-file insurance premiums. The resulting net loss from thenon-file insurance product has been reflected in our insurance income, net. We have evaluated various ways to lower ournon-file insurance claims, and we have determined to reduce our utilization ofnon-file insurance in the future, beginning in the fourth quarter of 2018. This policy change will cause substantially offsetting increases to insurance income, net and net credit losses in future quarters. Therefore, we do not expect this change in policy to impact our profitability in future quarters. For additional information regarding this policy change, including its impact on our allowance for credit losses in the third quarter of 2018, see Note 3, “Finance Receivables, Credit Quality Information, and Allowance for Credit Losses,” of the Notes to Consolidated Financial Statements in Part I, Item 1. “Financial Statements”.

We issue insurance certificates as agents on behalf of an unaffiliated insurance company and then remit to the unaffiliated insurance company the premiums we collect, net of refunds on prepaid loans and net of commission on new business. The unaffiliated insurance company then cedes to our wholly-owned insurance subsidiary, RMC Reinsurance, Ltd., the net insurance premium revenue and the associated insurance claims liability for all insurance products, including thenon-file insurance that we purchase. Life insurance premiums are ceded as written, andnon-life insurance premiums are ceded as earned. In accepting the premium revenue and associated claims liability, RMC Reinsurance acts as reinsurer for all insurance products that we sell to our customers and for thenon-file insurance that we purchase. RMC Reinsurance pays the unaffiliated insurance company a ceding fee for the continued administration of all insurance products.

As reinsurer, we maintain cash reserves for life insurance claims in an amount determined by the unaffiliated insurance company. As of September 30, 2018, the restricted cash balance for these cash reserves was $7.0 million. The unaffiliated insurance company maintains the reserves fornon-life claims.

Other Income.Our other income consists primarily of late charges assessed on customers who fail to make a payment within a specified number of days following the due date of the payment. In addition, fees for extending the due date of a loan, returned check charges, and commissions earned from the sale of an auto club product are included in other income.

Provision for Credit Losses.Provisions for credit losses are charged to income in amounts that we estimate as sufficient to maintain an allowance for credit losses at an adequate level to provide for estimated losses on the related finance receivable portfolio. Credit loss experience, delinquency of finance receivables, loan portfolio growth, the value of underlying collateral, and

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management’s judgment are factors used in assessing the overall adequacy of the allowance and the resulting provision for credit losses. Our provision for credit losses fluctuates so that we maintain an adequate credit loss allowance that reflects forecasted future credit losses over the estimated loss emergence period (the interval of time between the event which caused a borrower to default and our recording of the credit loss) for each finance receivable type. Changes in our delinquency and net credit loss rates may result in changes to our provision for credit losses. Substantial adjustments to the allowance may be necessary if there are significant changes in economic conditions or loan portfolio performance.

General and Administrative Expenses.Our general and administrative expenses are comprised of four categories: personnel, occupancy, marketing, and other. We measure our general and administrative expenses as a percentage of average finance receivables, which we refer to as our receivable efficiency ratio.

Our personnel expenses are the largest component of our general and administrative expenses and consist primarily of the salaries and wages, overtime, contract labor, relocation costs, bonuses, benefits, and related payroll taxes associated with all of our operations and home office employees.

Our occupancy expenses consist primarily of the cost of renting our facilities, all of which are leased, as well as the utility, depreciation of leasehold improvements and furniture and fixtures, telecommunication, data processing, and othernon-personnel costs associated with operating our business.

Our marketing expenses consist primarily of costs associated with our direct mail campaigns (including postage and costs associated with selecting recipients), digital marketing, and maintaining our consumer website, as well as some local marketing by branches. These costs are expensed as incurred.

Other expenses consist primarily of legal, compliance, audit, consulting,non-employee director compensation, amortization of software licenses and implementation costs, electronic payment processing costs, bank service charges, office supplies, and credit bureau charges. We expect legal and compliance costs to remain elevated due to the regulatory environment in the consumer finance industry. For a discussion regarding how risks and uncertainties associated with legal proceedings and the current regulatory environment may impact our future expenses, net income, and overall financial condition, see Part II, Item 1A. “Risk Factors” and the filings referenced therein.

Interest Expense.Our interest expense consists primarily of paid and accrued interest for long-term debt, unused line fees, and amortization of debt issuance costs on long-term debt. Interest expense also includes costs attributable to the interest rate caps that we use to manage our interest rate risk. Changes in the fair value of the interest rate caps are reflected in interest expense.

Income Taxes.Income taxes consist of state and federal income taxes. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to temporary differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The change in deferred tax assets and liabilities is recognized in the period in which the change occurs, and the effects of future tax rate changes are recognized in the period in which the enactment of new rates occurs.

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Results of Operations

The following table summarizes our results of operations, both in dollars and as a percentage of average finance receivables (annualized):

	3Q 18					3Q 17					YTD 18					YTD 17
In thousands	Amount		% of Average Receivables			Amount		% of Average Receivables			Amount		% of Average Receivables			Amount		% of Average Receivables
Revenue
Interest and fee income	$	72,128		33.2	%	$	63,615		33.8	%	$	205,108		32.8	%	$	182,657		33.5	%
Insurance income, net		2,898		1.3	%		3,095		1.6	%		9,169		1.5	%		9,985		1.8	%
Other income		2,890		1.4	%		2,484		1.3	%		8,680		1.3	%		7,710		1.5	%
Total revenue		77,916		35.9	%		69,194		36.7	%		222,957		35.6	%		200,352		36.8	%
Expenses
Provision for credit losses		23,640		10.9	%		20,152		10.7	%		63,358		10.1	%		57,875		10.6	%
Personnel		21,376		9.8	%		19,534		10.4	%		61,994		9.9	%		56,089		10.3	%
Occupancy		5,490		2.5	%		5,480		2.9	%		16,586		2.7	%		16,184		3.0	%
Marketing		2,132		1.0	%		2,303		1.2	%		5,843		0.9	%		5,287		1.0	%
Other		6,863		3.2	%		6,523		3.5	%		19,245		3.1	%		19,376		3.5	%
Total general and administrative		35,861		16.5	%		33,840		18.0	%		103,668		16.6	%		96,936		17.8	%
Interest expense		8,729		4.0	%		6,658		3.5	%		23,821		3.8	%		17,092		3.2	%
Income before income taxes		9,686		4.5	%		8,544		4.5	%		32,110		5.1	%		28,449		5.2	%
Income taxes		2,237		1.1	%		3,235		1.7	%		7,535		1.2	%		9,371		1.7	%
Net income	$	7,449		3.4	%	$	5,309		2.8	%	$	24,575		3.9	%	$	19,078		3.5	%

Information explaining the changes in our results of operations fromyear-to-year is provided in the following pages.

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The following table summarizes the quarterly trend of our financial results:

	Quarterly Trend
In thousands, except per share amounts	3Q 17		4Q 17		1Q 18		2Q 18		3Q 18		QoQ $ B(W)			YoY $ B(W)
Revenue
Interest and fee income	$	63,615	$	66,377	$	66,151	$	66,829	$	72,128	$	5,299		$	8,513
Insurance income, net		3,095		3,076		3,389		2,882		2,898		16			(197	)
Other income		2,484		2,654		3,085		2,705		2,890		185			406
Total revenue		69,194		72,107		72,625		72,416		77,916		5,500			8,722
Expenses
Provision for credit losses		20,152		19,464		19,515		20,203		23,640		(3,437	)		(3,488	)
Personnel		19,534		19,903		21,228		19,390		21,376		(1,986	)		(1,842	)
Occupancy		5,480		5,346		5,618		5,478		5,490		(12	)		(10	)
Marketing		2,303		1,841		1,453		2,258		2,132		126			171
Other		6,523		6,929		6,293		6,089		6,863		(774	)		(340	)
Total general and administrative		33,840		34,019		34,592		33,215		35,861		(2,646	)		(2,021	)
Interest expense		6,658		6,816		7,177		7,915		8,729		(814	)		(2,071	)
Income before income taxes		8,544		11,808		11,341		11,083		9,686		(1,397	)		1,142
Income taxes		3,235		923		2,697		2,601		2,237		364			998
Net income	$	5,309	$	10,885	$	8,644	$	8,482	$	7,449	$	(1,033	)	$	2,140
Net income per common share:
Basic	$	0.46	$	0.94	$	0.74	$	0.73	$	0.64	$	(0.09	)	$	0.18
Diluted	$	0.45	$	0.92	$	0.72	$	0.70	$	0.61	$	(0.09	)	$	0.16
Weighted-average shares outstanding:
Basic		11,563		11,592		11,618		11,658		11,672		(14	)		(109	)
Diluted		11,812		11,875		12,030		12,138		12,133		5			(321	)
Net interest margin	$	62,536	$	65,291	$	65,448	$	64,501	$	69,187	$	4,686		$	6,651
Net credit margin	$	42,384	$	45,827	$	45,933	$	44,298	$	45,547	$	1,249		$	3,163
	3Q 17		4Q 17		1Q 18		2Q 18		3Q 18		QoQ $ Inc (Dec)			YoY $ Inc (Dec)
Total assets	$	779,850	$	829,483	$	814,809	$	868,220	$	893,279	$	25,059		$	113,429
Finance receivables	$	774,856	$	817,463	$	804,956	$	847,238	$	888,076	$	40,838		$	113,220
Allowance for credit losses	$	47,400	$	48,910	$	47,750	$	48,450	$	55,300	$	6,850		$	7,900
Long-term debt	$	538,351	$	571,496	$	550,377	$	595,765	$	611,593	$	15,828		$	73,242

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Comparison of September 30, 2018, Versus September 30, 2017

The following discussion and table describe the changes in finance receivables by product type:

• Small Loans (£$2,500)– Small loans outstanding increased by $51.2 million, or 14.1%, to $414.4 million at September 30, 2018, from $363.3 million at September 30, 2017. The increase was primarily due to increased marketing.

• Large Loans (>$2,500)– Large loans outstanding increased by $102.2 million, or 33.1%, to $410.8 million at September 30, 2018, from $308.6 million at September 30, 2017. The increase was primarily due to increased marketing and the transition of small loan customers to large loans.

• Automobile Loans– Automobile loans outstanding decreased by $39.3 million, or 54.9%, to $32.3 million at September 30, 2018, from $71.7 million at September 30, 2017. We ceased originating automobile loans in November 2017 to focus on growing our core loan portfolio. We expect the automobile loan portfolio to liquidate at a slightly faster rate in 2018 compared to 2017.

• Retail Loans– Retail loans outstanding decreased $0.8 million, or 2.5%, to $30.5 million at September 30, 2018, from $31.3 million at September 30, 2017.

	Finance Receivables by Product
In thousands	3Q 18		2Q 18		QoQ $ Inc (Dec)			QoQ % Inc (Dec)			3Q 17		YoY $ Inc (Dec)			YoY % Inc (Dec)
Small loans	$	414,441	$	384,690	$	29,751			7.7	%	$	363,262	$	51,179			14.1	%
Large loans		410,811		392,101		18,710			4.8	%		308,642		102,169			33.1	%
Total core loans		825,252		776,791		48,461			6.2	%		671,904		153,348			22.8	%
Automobile loans		32,322		39,414		(7,092	)		(18.0	)%		71,666		(39,344	)		(54.9	)%
Retail loans		30,502		31,033		(531	)		(1.7	)%		31,286		(784	)		(2.5	)%
Total finance receivables	$	888,076	$	847,238	$	40,838			4.8	%	$	774,856	$	113,220			14.6	%
Number of branches at period end		346		340		6			1.8	%		344		2			0.6	%
Average finance receivables per branch	$	2,567	$	2,492	$	75			3.0	%	$	2,252	$	315			14.0	%

Comparison of the Three Months Ended September 30, 2018, Versus the Three Months Ended September 30, 2017

Net Income. Net income increased $2.1 million, or 40.3%, to $7.4 million during the three months ended September 30, 2018, from $5.3 million during the prior-year period. The increase was primarily due to an increase in revenue of $8.7 million and a decrease in income taxes of $1.0 million, offset by an increase in provision for credit losses of $3.5 million, an increase in general and administrative expenses of $2.0 million, and an increase in interest expense of $2.1 million.

Revenue.Total revenue increased $8.7 million, or 12.6%, to $77.9 million during the three months ended September 30, 2018, from $69.2 million during the prior-year period. The components of revenue are explained in greater detail below.

Interest and Fee Income.Interest and fee income increased $8.5 million, or 13.4%, to $72.1 million during the three months ended September 30, 2018, from $63.6 million during the prior-year period. The increase was primarily due to a 15.3% increase in average finance receivables, offset by a 0.6% decrease in average yield.

The following table sets forth the average finance receivables balance and average yield for our loan products:

	Average Finance Receivables for the Quarter Ended							Average Yields for the Quarter Ended
In thousands	3Q 18		3Q 17		YoY % Inc (Dec)			3Q 18			3Q 17			YoY % Inc (Dec)
Small loans	$	401,132	$	358,380		11.9	%		40.4	%		42.7	%		(2.3	)%
Large loans		401,212		288,684		39.0	%		28.6	%		29.0	%		(0.4	)%
Automobile loans		35,845		75,984		(52.8	)%		15.6	%		16.2	%		(0.6	)%
Retail loans		30,861		30,788		0.2	%		19.3	%		17.8	%		1.5	%
Total interest and fee yield	$	869,050	$	753,836		15.3	%		33.2	%		33.8	%		(0.6	)%
Total revenue yield	$	869,050	$	753,836		15.3	%		35.9	%		36.7	%		(0.8	)%

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Small loan yields decreased 2.3% compared to the prior-year period as more of our small loan customers have originated loans with larger balances and longer maturities, which typically are priced at lower interest rates. When compared to the prior-year period, large loan and retail loan yields decreased 0.4% and increased 1.5%, respectively, as a result of adjusted pricing that reflects current market conditions. Automobile loan yields decreased 0.6% compared to the prior-year period. We anticipate that the automobile loan yields will remain at the current level or decline due to higher-yielding loans paying off or renewing into large loans, leaving the lower-yielding loans in the liquidating automobile loan portfolio.

Since we began focusing on large loan growth in early 2015, the large loan portfolio has grown faster than the rest of our loan products, and we expect that this trend will continue in the future. Over time, large loan growth will change our product mix, which will reduce our total interest and fee yield.

The following table represents the amount of loan originations and refinancing, net of unearned finance charges:

	Net Loans Originated
In thousands	3Q 18		2Q 18		QoQ $ Inc (Dec)			QoQ % Inc (Dec)			3Q 17		YoY $ Inc (Dec)			YoY % Inc (Dec)
Small loans	$	162,644	$	165,023	$	(2,379	)		(1.4	)%	$	148,820	$	13,824			9.3	%
Large loans		95,410		109,186		(13,776	)		(12.6	)%		105,460		(10,050	)		(9.5	)%
Automobile loans		—		—		—			0.0	%		3,787		(3,787	)		(100.0	)%
Retail loans		5,971		6,713		(742	)		(11.1	)%		7,905		(1,934	)		(24.5	)%
Total net loans originated	$	264,025	$	280,922	$	(16,897	)		(6.0	)%	$	265,972	$	(1,947	)		(0.7	)%

The hurricanes had estimated negative impacts on loan originations of $2.8 million and $3.0 million during the three months ended September 30, 2018 and the prior-year period, respectively. We believe that the small loan portfolio experienced most of these impacts.

The following table summarizes the components of interest and fee income:

	Components of Increase in Interest and Fee Income 3Q 18 Compared to 3Q 17 Increase (Decrease)
In thousands	Volume			Rate			Volume & Rate			Net
Small loans	$	4,564		$	(2,048	)	$	(244	)	$	2,272
Large loans		8,153			(263	)		(102	)		7,788
Automobile loans		(1,622	)		(101	)		53			(1,670	)
Retail loans		3			119			1			123
Product mix		(1,375	)		1,244			131			—
Total increase in interest and fee income	$	9,723		$	(1,049	)	$	(161	)	$	8,513

The $8.5 million increase in interest and fee income during the three months ended September 30, 2018 from the prior-year period was primarily driven by finance receivables growth, offset by a decrease in yield, as illustrated in the table above. We expect future increases in interest and fee income to continue to be driven primarily from growth in our average finance receivables.

Insurance Income, Net.Insurance income, net decreased $0.2 million, or 6.4%, to $2.9 million during the three months ended September 30, 2018, from $3.1 million during the prior-year period. Annualized insurance income, net represented 1.3% and 1.6% of average finance receivables during the three months ended September 30, 2018 and the prior-year period, respectively. During both the three months ended September 30, 2018 and the prior-year period, personal property insurance premiums represented the largest component of aggregate earned insurance premiums andnon-file insurance claims expense represented the largest component of direct insurance expenses.

The following table summarizes the components of insurance income, net:

	Insurance Premiums and Direct Expenses
In thousands	3Q 18			3Q 17			YoY $ B(W)			YoY % B(W)
Earned premiums	$	7,710		$	6,662		$	1,048			15.7	%
Claims, reserves, and certain direct expenses		(4,812	)		(3,567	)		(1,245	)		(34.9	)%
Insurance income, net	$	2,898		$	3,095		$	(197	)		(6.4	)%

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Earned premiums and direct costs increased by $1.0 million and $1.2 million, respectively, compared to the prior-year period. The increase in earned premiums was primarily due to loan growth. The increase in direct costs was primarily due to a $0.4 million increase in claims expense and a transition in insurance carriers. The transition in insurance carriers caused $0.2 million and $1.0 million ofnon-file insurance claims to impact net credit losses instead of insurance income, net during the three months ended September 30, 2018 and the prior-year period, respectively. Further, the impact of the hurricanes resulted in an additional $0.2 million increase to direct costs in both the three months ended September 30, 2018 and 2017.

As described above, thenon-file insurance product has been operating at a loss that has been reflected in our insurance income, net. Effective in the fourth quarter of 2018, we are implementing a policy change that will reduce the amount ofnon-file insurance claims that we file. This policy change will cause substantially offsetting increases to insurance income, net and net credit losses in future quarters. Therefore, we do not expect this change in policy to impact our profitability in future quarters. This policy change is described in greater detail in Note 3, “Finance Receivables, Credit Quality Information, and Allowance for Credit Losses,” of the Notes to Consolidated Financial Statements in Part I, Item 1. “Financial Statements”.

Other Income.Other income increased $0.4 million, or 16.3%, to $2.9 million during the three months ended September 30, 2018, from $2.5 million during the prior-year period. The increase is due to a $0.2 million increase in commissions earned from the sale of our auto club product, a $0.2 million increase in deferral fee income, and a $0.1 million increase in interest income from restricted cash related to reinsurance, offset by a $0.1 million decrease in late charges. The decrease in late charges was primarily due to large loans comprising a greater percentage of our total loan portfolio during the three months ended September 30, 2018, compared to the prior-year period, and our expanded use of electronic payment options to reduce early-stage delinquency. The most significant driver of late charges is average active accounts. Average active accounts increased 7.5% since September 30, 2017, while average finance receivables increased 15.3% since September 30, 2017. Annualized other income represented 1.4% of average finance receivables during the three months ended September 30, 2018 and the prior-year period. As large loans continue to represent a greater percentage of our total loan portfolio and we continue to leverage electronic payment options, we expect lower late charges per active account.

Provision for Credit Losses.Our provision for credit losses increased $3.5 million, or 17.3%, to $23.6 million during the three months ended September 30, 2018, from $20.2 million during the prior-year period. The increase was due to an increase in net credit losses of $2.0 million, an increase in the provision for hurricane credit losses of $0.9 million compared to the prior-year period (see Hurricane Impact below), and an increase related to two changes in estimates and a policy change that occurred during the three months ended September 30, 2018, which collectively increased the provision for credit losses by $0.3 million in the current-year period. These three changes are described in greater detail in Note 3, “Finance Receivables, Credit Quality Information, and Allowance for Credit Losses,” of the Notes to Consolidated Financial Statements in Part I, Item 1. “Financial Statements”.

The annualized provision for credit losses as a percentage of average finance receivables during the three months ended September 30, 2018 was 10.9%, compared to 10.7% during the prior-year period. The current-year period ratio included an incremental, hurricane-related provision for credit losses of $3.9 million (representing 1.8% of the current-year period ratio), an incremental provision for credit losses of $0.3 million associated with the three above-described changes in estimates and policy (representing 0.1% of the current-year period ratio), and a $0.2 million impact associated with the temporary shift of insurance claims into net credit losses during a transition in our insurance provider (representing 0.1% of the current-year period ratio). The prior-year period ratio included an incremental, hurricane-related provision for credit losses of $3.0 million (representing 1.6% of the prior-year period ratio) and a $1.0 million impact associated with the temporary shift of insurance claims into net credit losses during a transition in our insurance provider (representing 0.5% of the prior-year period ratio), offset by a $1.0 benefit associated with the bulk sale of previouslycharged-off customer accounts in bankruptcy (the “2017 bulk sale”) (representing a 0.5% benefit to the prior-year period ratio).

The increase in the provision for credit losses is explained in greater detail below.

Hurricane Impact. Our provision for credit losses was impacted by increases to the allowance for credit losses of $3.9 million and $3.0 million during the three months ended September 30, 2018 and the prior-year period, respectively. These impacts related to estimated incremental credit losses on customer accounts impacted by the hurricanes.

Bulk Sale.We recognized a recovery of $1.0 million in the prior-year period from the 2017 bulk sale. These accounts had been excluded from prior salesof charged-off loans.

Net Credit Losses. Net credit losses increased $2.0 million, or 13.8%, to $16.8 million during the three months ended September 30, 2018, from $14.8 million during the prior-year period. The increase was primarily due to a $115.2 million increase in average finance receivables over the prior-year period. Annualized net credit losses as a percentage of average finance receivables were 7.7% during the three months ended September 30, 2018, compared to 7.8% during the prior-year period. The current-year period ratio reflected the temporary shift of $0.2 million ofnon-file insurance claims into net credit losses (representing 0.1% of the current-year period ratio). The prior-year period ratio reflected the temporary shift of $1.0 million ofnon-file insurance claims into net credit losses (representing 0.5% of the prior-year period ratio), offset by a $1.0 million benefit from the 2017 bulk sale (representing a 0.5% benefit to the prior-year period ratio).

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In addition, as described above, thenon-file insurance that we purchase protects us from credit losses where, following an event of default, we are unable to take possession of personal property collateral because our security interest is not perfected. In those circumstances,non-file insurance generally will pay to us an amount equal to the lesser of the loan balance or the collateral value, with such claims payment lowering our net credit losses. The benefit to net credit losses associated withnon-file insurance claims payments as an annualized percentage of average finance receivables was 0.8% and 0.9% for the three months ended September 30, 2018 and the prior-year period, respectively:

	Non-File Insurance Impact on Net Credit Loss Rates
	3Q 18			3Q 17
Annualized net credit losses		7.7	%		7.8	%
Annualizednon-file benefit		0.8	%		0.9	%

As previously disclosed, in recent years, as large loans have become a larger percentage of our loan portfolio, the severity ofnon-file claims has increased andnon-file claims expenses have exceedednon-file insurance premiums. The resulting net loss from thenon-file insurance product has been reflected in our insurance income, net.

We have evaluated various ways to lower ournon-file insurance claims, and we have determined to reduce our utilization ofnon-file insurance in the future. As a result, we expect that the benefit provided bynon-file insurance will decrease by approximately 65 basis points over the next five quarters (beginning with the fourth quarter of 2018), resulting in a corresponding increase in our net credit loss rate. Our allowance for credit losses contains sufficient reserves for this anticipated increase in net credit losses. See Note 3, “Finance Receivables, Credit Quality Information, and Allowance for Credit Losses,” of the Notes to Consolidated Financial Statements in Part I, Item 1. “Financial Statements”. In addition, due to the decrease innon-file insurance claims, our insurance income, net will increase by an amount comparable to the anticipated increase in net credit losses, resulting in an income statement offset. Therefore, we do not expect this change in policy to impact our profitability in future quarters.

Delinquency Performance.Our September 30, 2018 contractual delinquency as a percentage of total finance receivables increased to 7.1% from 6.8% as of September 30, 2017. Total contractual delinquency as of September 30, 2018 and September 30, 2017 were both inclusive of a 0.2% decrease attributable to the free payment deferrals that were processed for our customers impacted by the hurricanes. The days past due did not advance for these accounts after the hurricanes and through September 30, 2018 and the prior-year period, respectively.

The following tables include delinquency balances by aging category and by product:

	Contractual Delinquency by Aging
In thousands	3Q 18				3Q 17
Allowance for credit losses	$	55,300	6.2	%	$	47,400	6.1	%
Current		726,003	81.8	%		638,696	82.5	%
1 to 29 days past due		99,008	11.1	%		83,230	10.7	%
Delinquent accounts:
30 to 59 days		22,215	2.5	%		18,621	2.4	%
60 to 89 days		15,360	1.7	%		11,631	1.5	%
90 to 119 days		10,183	1.1	%		9,653	1.2	%
120 to 149 days		8,476	1.0	%		6,799	0.9	%
150 to 179 days		6,831	0.8	%		6,226	0.8	%
Total contractual delinquency	$	63,065	7.1	%	$	52,930	6.8	%
Total finance receivables	$	888,076	100.0	%	$	774,856	100.0	%

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	Contractual Delinquency by Product
In thousands	3Q 18				3Q 17
Small loans	$	34,581	8.3	%	$	30,328	8.3	%
Large loans		23,406	5.7	%		15,578	5.0	%
Automobile loans		2,686	8.3	%		5,280	7.4	%
Retail loans		2,392	7.8	%		1,744	5.6	%
Total contractual delinquency	$	63,065	7.1	%	$	52,930	6.8	%

Contractual delinquency as a percentage of total finance receivables as of October 31, 2018 returned to levels equal to October 31, 2017.

Allowance for Credit Losses. We evaluate delinquency and losses in each of our loan products in establishing the allowance for credit losses. The following table sets forth our allowance for credit losses compared to the related finance receivables as of the end of the periods indicated:

	3Q 18							3Q 17
In thousands	Finance Receivables		Allowance for Credit Losses		Allowance as Percentage of Related Finance Receivables			Finance Receivables		Allowance for Credit Losses		Allowance as Percentage of Related Finance Receivables
Small loans	$	414,441	$	25,061		6.0	%	$	363,262	$	22,959		6.3	%
Large loans		410,811		25,307		6.2	%		308,642		17,317		5.6	%
Total core loans		825,252		50,368		6.1	%		671,904		40,276		6.0	%
Automobile loans		32,322		2,565		7.9	%		71,666		4,812		6.7	%
Retail loans		30,502		2,367		7.8	%		31,286		2,312		7.4	%
Total	$	888,076	$	55,300		6.2	%	$	774,856	$	47,400		6.1	%

The allowance for credit losses during the three months ended September 30, 2018 and the prior-year period included $3.9 million and $3.0 million, respectively, in incremental allowances for credit losses on customer accounts impacted by the hurricanes. Additionally, in the third quarter of 2018, three changes in estimates and policy occurred that impacted our estimate of the allowance for credit losses. The changes collectively increased the allowance for credit losses as of September 30, 2018 and the provision for credit losses for the three months ended September 30, 2018 by $0.3 million. The three changes are described in greater detail in Note 3, “Finance Receivables, Credit Quality Information, and Allowance for Credit Losses,” of the Notes to Consolidated Financial Statements in Part I, Item 1. “Financial Statements”.

General and Administrative Expenses.Our general and administrative expenses, comprising expenses for personnel, occupancy, marketing, and other expenses, increased $2.0 million, or 6.0%, to $35.9 million during the three months ended September 30, 2018, from $33.8 million during the prior-year period. Our receivable efficiency ratio (annualized general and administrative expenses as a percentage of average finance receivables) decreased to 16.5% during the three months ended September 30, 2018, from 18.0% during the prior-year period. We believe that our receivable efficiency ratio will continue to decline in future years as we continue to grow our loan portfolio and control expense growth. The absolute dollar increase in general and administrative expenses is explained in greater detail below.

Personnel.The largest component of general and administrative expenses is personnel expense, which increased $1.8 million, or 9.4%, to $21.4 million during the three months ended September 30, 2018, from $19.5 million during the prior-year period. Labor expense increased $1.6 million compared to the prior-year period due to added headcount across departments within our home office and an increase in branch headcount to effectively service active account growth since September 30, 2017. Corporate incentive compensation expense increased $0.9 million primarily due to the 2018 annual grant of awards (which have three-year performance targets) under our long-term incentive plan. These increases were offset by a decrease in branch incentive expense of $0.6 million due to the implementation of a revised branch incentive plan in 2018 that rewards branch personnel more heavily for loan production.

Occupancy. Occupancy expenses remained constant at $5.5 million during both the three months ended September 30, 2018 and 2017.

Marketing. Marketing expenses decreased $0.2 million, or 7.4%, to $2.1 million during the three months ended September 30, 2018, from $2.3 million during the prior-year period. The decrease was primarily due to a decrease in total direct mail marketing compared to the prior-year period. The reduction in total mail quantity was the result of our efforts to fine-tune our processes to more efficiently target potential customers.

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Other Expenses. Other expenses increased $0.3 million, or 5.2%, to $6.9 million during the three months ended September 30, 2018, from $6.5 million during the prior-year period. The current-year period included a $0.3 million increase in collections-related expenses and a $0.2 million increase in bank card processing fees, offset by a $0.3 million decrease in implementation costs for our loan management systems.

Interest Expense.Interest expense on long-term debt increased $2.1 million, or 31.1%, to $8.7 million during the three months ended September 30, 2018, from $6.7 million during the prior-year period. The increase was primarily due to increases in the average balance of our long-term debt facilities from finance receivable growth, an increase in interest rates, an increase in unused line fees, and additional debt issuance cost amortization. The average cost of our total long-term debt increased 0.61% to 5.78% during the three months ended September 30, 2018, from 5.17% during the prior-year period. The average cost of our long-term debt has increased as we have diversified our long-term funding sources.

Income Taxes.Income taxes decreased $1.0 million, or 30.9%, to $2.2 million during the three months ended September 30, 2018, from $3.2 million during the prior-year period. The decrease was primarily due to a reduction in our effective tax rate during the three months ended September 30, 2018 as a result of the Tax Act, offset by an increase in income before taxes of $1.1 million. The Tax Act makes changes to U.S. tax law, including a reduction in the corporate tax rate from 35% to 21%. Our effective tax rates were 23.1% and 37.9% for the three months ended September 30, 2018 and the prior-year period, respectively.

Comparison of the Nine Months Ended September 30, 2018, Versus the Nine Months Ended September 30, 2017

Net Income. Net income increased $5.5 million, or 28.8%, to $24.6 million during the nine months ended September 30, 2018, from $19.1 million during the prior-year period. The increase was primarily due to an increase in revenue of $22.6 million and a decrease in income taxes of $1.8 million, offset by an increase in provision for credit losses of $5.5 million, an increase in general and administrative expenses of $6.7 million, and an increase in interest expense of $6.7 million.

Revenue.Total revenue increased $22.6 million, or 11.3%, to $223.0 million during the nine months ended September 30, 2018, from $200.4 million during the prior-year period. The components of revenue are explained in greater detail below.

Interest and Fee Income.Interest and fee income increased $22.5 million, or 12.3%, to $205.1 million during the nine months ended September 30, 2018, from $182.7 million during the prior-year period. The increase was primarily due to a 14.9% increase in average finance receivables, offset by a 0.7% decrease in average yield.

The following table sets forth the average finance receivables balance and average yield for our loan products:

	Average Finance Receivables for the Nine Months Ended							Average Yields for the Nine Months Ended
In thousands	YTD 18		YTD 17		YoY % Inc (Dec)			YTD 18			YTD 17			YoY % Inc (Dec)
Small loans	$	379,543	$	351,204		8.1	%		40.2	%		42.4	%		(2.2	)%
Large loans		377,777		261,277		44.6	%		28.5	%		28.8	%		(0.3	)%
Automobile loans		45,041		82,313		(45.3	)%		15.7	%		16.4	%		(0.7	)%
Retail loans		31,676		31,389		0.9	%		18.9	%		18.4	%		0.5	%
Total interest and fee yield	$	834,037	$	726,183		14.9	%		32.8	%		33.5	%		(0.7	)%
Total revenue yield	$	834,037	$	726,183		14.9	%		35.6	%		36.8	%		(1.2	)%

Small loan yields decreased 2.2% compared to the prior-year period as more of our small loan customers have originated loans with larger balances and longer maturities, which typically are priced at lower interest rates. When compared to the prior-year period, large loan and retail loan yields decreased 0.3% and increased 0.5%, respectively, as a result of adjusted pricing that reflects current market conditions. Automobile loan yields decreased 0.7% compared to the prior-year period. We anticipate that the automobile loan yields will remain at the current level or decline due to higher-yielding loans paying off or renewing into large loans, leaving the lower-yielding loans in the liquidating automobile loan portfolio.

Since we began focusing on large loan growth in early 2015, the large loan portfolio has grown faster than the rest of our loan products, and we expect that this trend will continue in the future. Over time, large loan growth will change our product mix, which will reduce our total interest and fee yield.

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The following table represents the amount of loan originations and refinancing, net of unearned finance charges:

	Net Loans Originated
In thousands	YTD 18		YTD 17		YTD $ Inc (Dec)			YTD% Inc (Dec)
Small loans	$	451,423	$	424,559	$	26,864			6.3	%
Large loans		293,369		249,251		44,118			17.7	%
Automobile loans		—		18,404		(18,404	)		(100.0	)%
Retail loans		19,986		20,522		(536	)		(2.6	)%
Total net loans originated	$	764,778	$	712,736	$	52,042			7.3	%

The hurricanes had estimated negative impacts on loan originations of $2.8 million and $3.0 million during the nine months ended September 30, 2018 and the prior-year period, respectively. We believe that the small loan portfolio experienced most of these impacts.

The following table summarizes the components of interest and fee income:

	Components of Increase in Interest and Fee Income YTD 18 Compared to YTD 17 Increase (Decrease)
In thousands	Volume			Rate			Volume & Rate			Net
Small loans	$	9,019		$	(5,876	)	$	(474	)	$	2,669
Large loans		25,145			(457	)		(204	)		24,484
Automobile loans		(4,596	)		(460	)		208			(4,848	)
Retail loans		40			105			1			146
Product mix		(2,479	)		2,615			(136	)		—
Total increase in interest and fee income	$	27,129		$	(4,073	)	$	(605	)	$	22,451

The $22.5 million increase in interest and fee income during the nine months ended September 30, 2018 from the prior-year period was primarily driven by finance receivables growth, offset by a decrease in yield, as illustrated in the table above. We expect future increases in interest and fee income to continue to be driven primarily from growth in our average finance receivables.

Insurance Income, Net.Insurance income, net decreased $0.8 million, or 8.2%, to $9.2 million during the nine months ended September 30, 2018, from $10.0 million during the prior-year period. Annualized insurance income, net represented 1.5% and 1.8% of average finance receivables during the nine months ended September 30, 2018 and the prior-year period, respectively. During both the nine months ended September 30, 2018 and the prior-year period, personal property insurance premiums represented the largest component of aggregate earned insurance premiums andnon-file insurance claims expense represented the largest component of direct insurance expenses.

The following table summarizes the components of insurance income, net:

	Insurance Premiums and Direct Expenses
In thousands	YTD 18			YTD 17			YoY $ B(W)			YoY % B(W)
Earned premiums	$	22,841		$	18,630		$	4,211			22.6	%
Claims, reserves, and certain direct expenses		(13,672	)		(8,645	)		(5,027	)		(58.1	)%
Insurance income, net	$	9,169		$	9,985		$	(816	)		(8.2	)%

Earned premiums and direct costs increased by $4.2 million and $5.0 million, respectively, compared to the prior-year period. The increase in earned premiums was primarily due to loan growth. The increase in direct costs was primarily due to a $1.7 million increase innon-file claims expense compared to the prior-year period, as well as a transition in insurance carriers. The transition in insurance carriers caused $1.1 million and $3.6 million ofnon-file insurance claims to impact net credit losses instead of insurance income, net during the nine months ended September 30, 2018 and the prior-year period, respectively. The increase innon-file claims expense was primarily due to an increase in the severity ofnon-file claims. As large loans have become a larger percentage of our loan portfolio, the severity ofnon-file claims has increased.

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As described above, thenon-file insurance product has been operating at a loss that has been reflected in our insurance income, net. Effective in the fourth quarter of 2018, we are implementing a policy change that will reduce the amount ofnon-file insurance claims that we file. This policy change will cause substantially offsetting increases to insurance income, net and net credit losses in future quarters. Therefore, we do not expect this change in policy to impact our profitability in future quarters. This policy change is described in greater detail in Note 3, “Finance Receivables, Credit Quality Information, and Allowance for Credit Losses,” of the Notes to Consolidated Financial Statements in Part I, Item 1. “Financial Statements”.

Other Income.Other income increased $1.0 million, or 12.6%, to $8.7 million during the nine months ended September 30, 2018, from $7.7 million during the prior-year period, due to a $0.9 million increase in commissions earned from the sale of our auto club product and a $0.3 million increase in loan deferral fee income. These increases were offset by a decrease of $0.2 million in income from late charges. The decrease in late charges was primarily due to large loans comprising a greater percentage of our total loan portfolio during the nine months ended September 30, 2018, compared to the prior-year period, and our expanded use of electronic payments to reduce early-stage delinquency. The most significant driver of late charges is average active accounts. Average active accounts increased 6.1% since September 30, 2017, while average finance receivables increased 14.9% since September 30, 2017. Annualized other income represented 1.3% and 1.5% of average finance receivables during the nine months ended September 30, 2018 and the prior-year period, respectively. As large loans continue to represent a greater percentage of our total loan portfolio and we continue to leverage electronic payment options, we expect lower late charges per active account.

Provision for Credit Losses.Our provision for credit losses increased $5.5 million, or 9.5%, to $63.4 million during the nine months ended September 30, 2018, from $57.9 million during the prior-year period. The increase was due to an increase in net credit losses of $5.2 million and an increase related to two changes in estimates and a policy change that occurred in the third quarter of 2018, which collectively increased the provision for credit losses by $0.3 million in the current-year period. These three changes are described in greater detail in Note 3, “Finance Receivables, Credit Quality Information, and Allowance for Credit Losses,” of the Notes to Consolidated Financial Statements in Part I, Item 1. “Financial Statements”.

The annualized provision for credit losses as a percentage of average finance receivables during the nine months ended September 30, 2018 was 10.1%, compared to 10.6% during the prior-year period. The current-year period ratio included an incremental, hurricane-related provision for credit losses of $3.9 million (representing 0.6% of the current-year period ratio) and a $1.1 million impact associated with the temporary shift of insurance claims into net credit losses during a transition in our insurance provider (representing 0.2% of the current-year period ratio). The prior-year period ratio included an incremental, hurricane-related provision for credit losses of $3.0 million (representing 0.5% of the prior-year period ratio) and a $3.6 million impact associated with the temporary shift of insurance claims into net credit losses during a transition in our insurance provider (representing 0.7% of the prior-year period ratio), offset by a $1.0 benefit associated with the 2017 bulk sale (representing a 0.2% benefit to the prior-year period ratio).

The increase in the provision for credit losses is explained in greater detail below.

Hurricane Impact. Our provision for credit losses was impacted by increases to the allowance for credit losses of $3.9 million and $3.0 million during the nine months ended September 30, 2018 and the prior-year period, respectively. These impacts related to estimated incremental credit losses on customer accounts impacted by the hurricanes.

Bulk Sale.We recognized a recovery of $1.0 million during the prior-year period from the 2017 bulk sale. These accounts had been excluded from prior salesof charged-off loans.

Net Credit Losses. Net credit losses increased $5.2 million, or 10.1%, to $57.0 million during the nine months ended September 30, 2018, from $51.7 million during the prior-year period. The increase was primarily due to a $107.9 million increase in average finance receivables over the prior-year period and $1.9 million of net credit losses in the current-year period that were a result of the hurricanes that impacted our branches in August 2017. Annualized net credit losses as a percentage of average finance receivables were 9.1% during the nine months ended September 30, 2018, compared to 9.5% during the prior-year period. The current-year period ratio reflected the $1.9 million increase in net credit losses as a result of the 2017 hurricanes (representing 0.3% of the current-year period ratio) and the temporary shift of $1.1 million ofnon-file insurance claims into net credit losses (representing 0.2% of the current-year period ratio). The prior-year period ratio reflected the temporary shift of $3.6 million ofnon-file insurance claims into net credit losses (representing 0.7% of the prior-year period ratio), offset by the $1.0 million benefit from the 2017 bulk sale (representing a 0.2% benefit to the prior-year period ratio).

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In addition, as described above, thenon-file insurance that we purchase protects us from credit losses where, following an event of default, we are unable to take possession of personal property collateral because our security interest is not perfected. In those circumstances,non-file insurance generally will pay to us an amount equal to the lesser of the loan balance or the collateral value, with such claims payment lowering our net credit losses. The benefit to net credit losses associated withnon-file insurance claims payments as an annualized percentage of average finance receivables was 1.1% and 0.7% for the nine months ended September 30, 2018 and the prior-year period, respectively:

	Non-File Insurance Impact on Net Credit Loss Rates
	YTD 18			YTD 17
Annualized net credit losses		9.1	%		9.5	%
Annualizednon-file benefit		1.1	%		0.7	%

General and Administrative Expenses.Our general and administrative expenses, comprising expenses for personnel, occupancy, marketing, and other expenses, increased $6.7 million, or 6.9%, to $103.7 million during the nine months ended September 30, 2018, from $96.9 million during the prior-year period. Our receivable efficiency ratio (annualized general and administrative expenses as a percentage of average finance receivables) decreased to 16.6% during the nine months ended September 30, 2018, from 17.8% during the prior-year period. We believe that our receivable efficiency ratio will continue to decline in future years as we continue to grow our loan portfolio and control expense growth. The absolute dollar increase in general and administrative expenses is explained in greater detail below.

Personnel.The largest component of general and administrative expenses is personnel expense, which increased $5.9 million, or 10.5%, to $62.0 million during the nine months ended September 30, 2018, from $56.1 million during the prior-year period. Labor expense increased $3.9 million due to added headcount in our information technology department and centralized late-stage collections department, and an increase in branch headcount to effectively service active account growth since September 30, 2017. Corporate incentive compensation expense increased $2.1 million compared to the prior-year period primarily due to the 2018 annual grant of awards (which have three-year performance targets) under our long-term incentive plan.

Occupancy. Occupancy expenses increased $0.4 million, or 2.5%, to $16.6 million during the nine months ended September 30, 2018, from $16.2 million during the prior-year period. The increase was due to costs related to branch relocations, remodels, and maintenance. Additionally, we frequently experience increases in rent, leasehold improvements, and computer equipment expense as we renew existing branch leases.

Marketing. Marketing expenses increased $0.6 million, or 10.5%, to $5.8 million during the nine months ended September 30, 2018, from $5.3 million during the prior-year period. The increase was due to increased convenience check mailings and expanded digital marketing.

Other Expenses. Other expenses decreased $0.1 million, or 0.7%, to $19.2 million during the nine months ended September 30, 2018, from $19.4 million during the prior-year period. We experienced several offsetting changes in other expenses during the nine months ended September 30, 2018, compared to the prior-year period, including a decrease of $0.8 million of costs related to the implementation of our loan management system and a $0.6 million decrease in legal and settlement expenses. These decreases were offset by a $0.9 million increase in bank card processing fees and a $0.3 million increase in collections-related expenses.

Interest Expense.Interest expense on long-term debt increased $6.7 million, or 39.4%, to $23.8 million during the nine months ended September 30, 2018, from $17.1 million during the prior-year period. The increase was primarily due to increases in the average balance of our long-term debt facilities from finance receivable growth, an increase in interest rates, an increase in unused line fees, and additional debt issuance cost amortization. The average cost of our total long-term debt increased 0.87% to 5.51% during the nine months ended September 30, 2018, from 4.64% during the prior-year period. The average cost of our long-term debt has increased as we have diversified our long-term funding sources.

Income Taxes.Income taxes decreased $1.8 million, or 19.6%, to $7.5 million during the nine months ended September 30, 2018, from $9.4 million during the prior-year period. The decrease was primarily due to a reduction in our effective tax rate during the nine months ended September 30, 2018 as a result of the Tax Act, offset by tax benefits related to the exercise of stock options during the prior-year period and an increase in income before taxes of $3.7 million in the current-year period. The Tax Act makes changes to U.S. tax law, including a reduction in the corporate tax rate from 35% to 21%. Our effective tax rates were 23.5% and 32.9% for the nine months ended September 30, 2018 and the prior-year period, respectively.

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Liquidity and Capital Resources

Our primary cash needs relate to the funding of our lending activities and, to a lesser extent, expenditures relating to improving our technology infrastructure and expanding and maintaining our branch locations. In connection with our plans to improve our technology infrastructure and to expand our branch network in future years, we expect to incur approximately $7.0 million to $10.0 million of expenditures annually. We have historically financed, and plan to continue to finance, our short-term and long-term operating liquidity and capital needs through a combination of cash flows from operations and borrowings under our senior revolving credit facility, revolving warehouse credit facility, amortizing loan, and, more recently, an asset-backed securitization transaction, each of which is described below. The Company had adebt-to-equity ratio of 2.3 to 1.0 and a shareholder equity ratio of 29.9% as of September 30, 2018.

We believe that cash flow from our operations and borrowings under our long-term debt facilities will be adequate to fund our business for the next twelve months, including initial operating losses of new branches and finance receivable growth of new and existing branches. From time to time, we have extended the maturity date of and increased the borrowing limits under our senior revolving credit facility. While we have successfully obtained such extensions and increases in the past, there can be no assurance that we will be able to do so if and when needed in the future. In addition, the revolving periods of our warehouse credit facility and our RMIT2018-1 securitization end in February 2020 and June 2020, respectively. There can be no assurance that we will be able to secure an extension of the warehouse credit facility or close additional securitization transactions if and when needed in the future.

We are continuing to seek ways to diversify our long-term funding sources, though new funding sources may be more expensive than our existing funding sources.

Cash Flow.

Operating Activities.Net cash provided by operating activities increased by $21.6 million, or 25.9%, to $104.8 million during the nine months ended September 30, 2018, from $83.2 million during the prior-year period. The increase was primarily due to the growth in our business described above, which produced an increase in net income, before provision for credit losses.

Investing Activities.Investing activities consist of originations and purchases of finance receivables, purchases of intangible assets, and purchases of property and equipment for new and existing branches. Net cash used in investing activities during the nine months ended September 30, 2018 was $132.0 million, compared to $117.8 million during the prior-year period, a net increase of $14.1 million. The increase in cash used was primarily due to increased net originations of finance receivables.

Financing Activities.Financing activities consist of borrowings and payments on our outstanding indebtedness and issuances of common stock. During the nine months ended September 30, 2018, net cash provided by financing activities was $35.0 million, a decrease of $5.9 million compared to $40.9 million during the prior-year period. The decrease was primarily a result of an increase in net payments and a decrease in net advances of $156.8 million. These decreases were offset by advances on the RMIT2018-1 securitization of $150.2 million and a decrease in taxes paid related to share settlement of equity awards of $1.1 million.

Financing Arrangements.

Senior Revolving Credit Facility.In June 2017, we amended and restated our senior revolving credit facility to, among other things, increase the availability under the facility from $585 million to $638 million and extend the maturity of the facility from August 2019 to June 2020. The facility has an accordion provision that allows for the expansion of the facility to $700 million. Excluding the receivables held by our variable interest entities, the senior revolving credit facility is secured by substantially all of our finance receivables and equity interests of the majority of our subsidiaries. Advances on the senior revolving credit facility are capped at 85% of eligible secured finance receivables and 70% of eligible unsecured finance receivables. These advance rates are subject to adjustment at certain credit quality levels (83% of eligible secured finance receivables and 68% of eligible unsecured finance receivables as of September 30, 2018). Borrowings under the facility bear interest, payable monthly, at rates equal to LIBOR of a maturity we elect between one and six months(one-month LIBOR was 2.26% as of September 30, 2018), with a LIBOR floor of 1.00%, plus a 3.00% margin, increasing to 3.25% when the availability percentage is below 10%. Alternatively, we may pay interest at the prime rate (5.25% as of September 30, 2018) plus a 2.00% margin, increasing to 2.25% when the availability percentage is below 10%. We also pay an unused line fee of 0.50% per annum, payable monthly. This fee decreases to 0.375% when the average outstanding balance exceeds $413.0 million.

Our long-term debt under the senior revolving credit facility was $352.7 million as of September 30, 2018, and the amount available for borrowing, but not yet advanced, was $76.5 million. A year or more in advance of its June 2020 maturity date, we intend to extend the maturity date of the amended and restated senior revolving credit facility or take other appropriate action to address repayment upon maturity. See Part II, Item 1A. “Risk Factors” and the filings referenced therein for a discussion of risks related to our amended and restated senior revolving credit facility, including refinancing risk.

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Variable Interest Entity Debt.As part of our overall funding strategy, we have transferred certain finance receivables to affiliated SPEs for asset-backed financing transactions, including securitizations. The following debt arrangements are issued by our SPEs, which are considered VIEs under GAAP and are consolidated into the financial statements of their primary beneficiary. These long-term debts are supported by the expected cash flows from the underlying collateralized finance receivables purchased from our affiliated companies. At each sale of receivables to the SPEs, we make certain representations and warranties about the quality and nature of the collateralized receivables. The debt arrangements require us to repurchase the receivables from the SPEs in certain circumstances, including circumstances in which the representations and warranties made by us concerning the quality and characteristics of the receivables are inaccurate. Assets transferred to SPEs are legally isolated from each of our other affiliated companies (including Regional Management Corp.) and from the claims of such affiliated companies’ creditors. Further, the assets of the SPEs are not available to satisfy the debts or other obligations of affiliated companies. The lenders and investors in the debt issued by the SPEs generally only have recourse to the assets of the SPEs and do not have recourse to the general credit of any other affiliated company. See Part II, Item 1A. “Risk Factors” and the filings referenced therein for a discussion of risks related to our variable interest entity debt.

Amortizing Loan.In November 2017, we amended and restated the December 2015 credit agreement that provided for a $75.7 million asset-backed, amortizing loan. The amended and restated credit agreement provided for an additional advance in the amount of $37.8 million and extended the maturity date to December 2024. The debt is secured by finance receivables purchased from our affiliated companies. Advances on this debt were at a rate of 88%. Borrowings previously bore interest, payable monthly, at a rate of 3.00%. In February 2018, we agreed to lower the advance rate to 85% and increase the interest rate to 3.25%. The credit agreement allows us to prepay the loan when the outstanding balance falls below 20% of the original loan amount. As of September 30, 2018, our long-term debt under the credit agreement was $26.7 million.

Revolving Warehouse Credit Facility.In August 2018, we amended the June 2017 credit agreement that provided for a $125 million revolving warehouse credit facility to RMR II. The facility has an accordion provision that allows for the expansion of the facility to $150 million. We elected to expand the facility to $150 million from May 2018 to August 2018. The amendment extended the date at which the facility converts to an amortizing loan and the termination date to February 2020 and February 2021, respectively. The debt is secured by finance receivables and other related assets that we purchased from our affiliates, which we then sold and transferred to RMR II. Advances on the facility are capped at 80% of eligible finance receivables. RMR II held $1.0 million in restricted cash reserves as of September 30, 2018 to satisfy provisions of the credit agreement. Borrowings under the facility previously bore interest, payable monthly, at a blended rate equal to three-month LIBOR, plus a margin of 3.50%. In October 2017 and February 2018, the margin decreased to 3.25% and 3.00%, respectively, following the satisfaction of milestones associated with our conversion to a new loan origination and servicing system. The August 2018 amendment to the credit agreement decreased the margin to 2.20%. The three-month LIBOR was 2.40% and 1.69% at September 30, 2018 and December 31, 2017, respectively. RMR II pays an unused commitment fee of between 0.35% and 0.85% based upon the average daily utilization of the facility. We intend to seek an extension of the maturity date of the facility before February 2020.

RMIT2018-1 Securitization. In June 2018, we completed a private offering and sale of $150 million of asset-backed notes. The transaction consisted of the issuance of three classes of fixed-rate asset-backed notes. The notes have a revolving period ending in June 2020, with a final maturity date in July 2027. The debt is secured by finance receivables originated by our affiliated companies. Borrowings under the securitization bear interest, payable monthly, at a weighted average rate of 3.93%. Prior to maturity in July 2027, we may redeem the notes in full, but not in part, at our option on any note payment date on or after the payment date occurring in July 2020. No payments of principal of the notes will be made during the revolving period. As of September 30, 2018, our long-term debt under the securitization was $150.2 million.

Our debt arrangements are subject to certain covenants, including monthly and annual reporting, maintenance of specified interest coverage and debt ratios, restrictions on distributions, limitations on other indebtedness, maintenance of a minimum allowance for credit losses, and certain other restrictions. At September 30, 2018, we were in compliance with all debt covenants.

Restricted Cash Reserve Accounts.

Amortizing Loan. As required under the credit agreement governing the amortizing loan, we deposited $3.7 million of cash proceeds into a restricted cash reserve account at closing. The reserve requirement decreased to $1.7 million in June 2016 following our satisfaction of certain provisions of the credit agreement. The credit agreement was amended and restated in November 2017 with a cash reserve requirement of $1.3 million, which will remain until the termination of the facility. The amortizing loan is supported by the expected cash flows from the underlying collateralized finance receivables. Collections are remitted to a restricted cash collection account, which totaled $1.1 million as of September 30, 2018.

Revolving Warehouse Credit Facility. The credit agreement governing the revolving warehouse credit facility requires that we maintain a 1% cash reserve based upon the ending finance receivables balance of the facility. As of September 30, 2018, the warehouse facility cash reserve requirement totaled $1.0 million. The warehouse facility is supported by the expected cash flows from the underlying collateralized finance receivables. Collections are remitted to a restricted cash collection account, which totaled $4.9 million as of September 30, 2018.

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RMIT2018-1 Securitization. As required under the transaction documents governing the RMIT2018-1 Securitization, we deposited $1.7 million of cash proceeds into a restricted cash reserve account at closing. The securitization is supported by the expected cash flows from the underlying collateralized finance receivables. Collections are remitted to a restricted cash collection account, which totaled $12.4 million as of September 30, 2018.

RMC Reinsurance. Our wholly-owned subsidiary, RMC Reinsurance, Ltd., is required to maintain cash reserves ($7.0 million as of September 30, 2018) against life insurance policies ceded to it, as determined by the ceding company, and has also purchased a $0.1 million cash-collateralized letter of credit in favor of the ceding company.

Interest Rate Caps.

As a component of our strategy to manage the interest rate risk associated with future interest payments on our variable-rate debt, we have purchased interest rate cap contracts. As of September 30, 2018, we held four interest rate cap contracts with an aggregate notional principal amount of $400.0 million. The interest rate caps have maturities of March 2019 ($50.0 million, 2.50% strike rate), April 2020 ($100.0 million, 3.25% strike rate), June 2020 ($50.0 million, 2.50% strike rate), and April 2021 ($200.0 million, 3.50% strike rate). As of September 30, 2018, theone-month LIBOR was 2.26%. When theone-month LIBOR exceeds the strike rate, the counterparty reimburses us for the excess over the strike rate. No payment is required by us or the counterparty when theone-month LIBOR is below the strike rate.

Off-Balance Sheet Arrangements

Our wholly-owned subsidiary, RMC Reinsurance, Ltd., is required to maintain cash reserves against life insurance policies ceded to it, as determined by the ceding company. As of September 30, 2018, the cash reserves were $7.0 million. We have also purchased a cash collateralized letter of credit in favor of the ceding company. As of September 30, 2018, the letter of credit was $0.1 million.

Impact of Inflation

Our results of operations and financial condition are presented based on historical cost, except for interest rate caps, which are carried at fair value. While it is difficult to accurately measure the impact of inflation due to the imprecise nature of the estimates required, we believe the effects of inflation, if any, on our results of operations and financial condition have been immaterial.

Critical Accounting Policies

Management’s discussion and analysis of financial condition and results of operations is based upon our consolidated financial statements, which have been prepared in accordance with GAAP and conform to general practices within the consumer finance industry. The preparation of these financial statements requires estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and disclosure of contingent assets and liabilities for the periods indicated in the financial statements. Management bases estimates on historical experience and other assumptions it believes to be reasonable under the circumstances and evaluates these estimates on an ongoing basis. Actual results may differ from these estimates under different assumptions or conditions.

We set forth below those material accounting policies that we believe are the most critical to an investor’s understanding of our financial results and condition and that involve a higher degree of complexity and management judgment.

Credit Losses.

Provisions for credit losses are charged to income as losses are estimated to have occurred and in amounts sufficient to maintain an allowance for credit losses at an adequate level to provide for future losses on our finance receivables. We charge credit losses against the allowance when the account becomes 180 days delinquent, subject to certain exceptions. Our policy fornon-titled accounts in a confirmed bankruptcy is to charge them off at 60 days delinquent, subject to certain exceptions. Deceased borrower accounts are charged off in the month following the proper notification of passing, with the exception of borrowers with credit life insurance. Subsequent recoveries, if any, are credited to the allowance. Loss experience, the loss emergence period, contractual delinquency of finance receivables by loan type, the value of underlying collateral, and management’s judgment are factors used in assessing the overall adequacy of the allowance and the resulting provision for credit losses. While management uses the best information available to make its evaluation, future adjustments to the allowance may be necessary if there are significant changes in economic conditions or loan portfolio performance. This evaluation is inherently subjective as it requires estimates that are susceptible to significant revisions as more information becomes available.

We initiate repossession proceedings when, in the opinion of management, the customer is unlikely to make further payments. We sell substantially all repossessed vehicle inventory through sales conducted by independent automobile auction organizations after the required post-repossession waiting period. Losses on the sale of repossessed collateral are charged to the allowance for credit losses.

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The allowance for credit losses consists of general and specific components. The general component of the allowance estimates credit losses for groups of finance receivables on a collective basis and relates to probable incurred losses of unimpaired finance receivables. Prior to September 30, 2016, the general component of the allowance was primarily based on historical loss rates. Effective September 30, 2016, it is based on delinquency roll rates. Our finance receivable types are stratified by delinquency stages, and the future monthly delinquency profiles and credit losses are projected forward using historical delinquency roll rates. We record a general allowance for credit losses that includes forecasted future credit losses over the estimated loss emergence period (the interval of time between the event which caused a borrower to default and our recording of the credit loss) for each finance receivable type.

We adjust the computed roll rate forecast as described above for qualitative factors based on an assessment of internal and external influences on credit quality that are not fully reflected in the roll rate forecast. Those qualitative factors include trends in growth in the loan portfolio, delinquency, unemployment, bankruptcy, operational risks, and other economic trends.

The specific component of the allowance for credit losses relates to impaired finance receivables, which include accounts for which a customer has initiated a bankruptcy filing and finance receivables that have been modified under our loss mitigation policies. Finance receivables that have been modified are accounted for as troubled debt restructurings. At the time of the bankruptcy filing or restructuring pursuant to a loss mitigation policy, a specific valuation allowance is established for such finance receivables within the allowance for credit losses. We compute the estimated loss on our impaired loans by discounting the projected cash flows at the original contract rates on the loan using the terms imposed by the bankruptcy court or restructured by us. This method is applied in the aggregate to each of our four classes of loans. In making the computations of the present value of cash payments to be received on impaired accounts in each product category, we use the weighted-average interest rates and weighted-average remaining term based on data as of each balance sheet date.

For customers in a confirmed Chapter 13 bankruptcy plan, we reduce the interest rate to that specified in the bankruptcy order and we receive payments with respect to the remaining amount of the loan from the bankruptcy trustee. For customers who recently filed for Chapter 13 bankruptcy, we generally do not receive any payments until their bankruptcy plan is confirmed by the court. If the customers have made payments to the trustee in advance of plan confirmation, we may receive a lump sum payment from the trustee once the plan is confirmed. This lump sum payment represents ourpro-rata share of the amount paid by the customer. If a customer fails to comply with the terms of the bankruptcy order, we will petition the trustee to have the customer dismissed from bankruptcy. Upon dismissal, we restore the account to the original terms and pursue collection through our normal loan servicing activities.

If a customer files for bankruptcy under Chapter 7 of the bankruptcy code, the bankruptcy court has the authority to cancel the customer’s debt. If a vehicle secures a Chapter 7 bankruptcy account, the customer has the option of buying the vehicle at fair value or reaffirming the loan and continuing to pay the loan.

The FASB issued an accounting update in June 2016 to change the impairment model for estimating credit losses on financial assets. The current incurred loss impairment model requires the recognition of credit losses when it is probable that a loss has been incurred. The incurred loss model will be replaced by an expected loss model, which requires entities to estimate the lifetime expected credit loss on such instruments and to record an allowance to offset the amortized cost basis of the financial asset. This update is effective for annual and interim periods beginning after December 15, 2019, and early adoption is permitted. We believe the implementation of the accounting update will have a material adverse effect on our consolidated financial statements, and we are in the process of quantifying the potential impacts.

Income Recognition.

Interest income is recognized using the interest method (constant yield method). Therefore, we recognize revenue from interest at an equal rate over the term of the loan. Unearned finance charges onpre-compute contracts are rebated to customers utilizing statutory methods, which in many cases is thesum-of-the-years’ digits method. The difference between income recognized under the constant yield method and the statutory method is recognized as an adjustment to interest income at the time of rebate. Accrual of interest income on finance receivables is suspended when an account becomes 90 days delinquent. If the account is charged off, the accrued interest income is reversed as a reduction of interest and fee income.

We recognize income on credit life insurance using thesum-of-the-years’ digits or straight-line methods over the terms of the policies. We recognize income on credit accident and health insurance using the average of thesum-of-the-years’ digits and the straight-line methods over the terms of the policies. We recognize income on credit-related property and automobile insurance using the straight-line orsum-of-the-years’ digits methods over the terms of the policies. We recognize income on credit-related involuntary unemployment insurance using the straight-line method over the terms of the policies. Rebates are computed using statutory methods, which in many cases match the GAAP method, and where it does not match, the difference between the GAAP method and the statutory method is recognized in income at the time of rebate. Fee income fornon-filing insurance is recognized using thesum-of-the-years’ digits over the loan term.

We defer fees charged to automobile dealers and recognize income using the constant yield method for indirect loans and the straight-line method for direct loans over the lives of the respective loans.

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Charges for late fees are recognized as income when collected.

Share-Based Compensation.

We measure compensation cost for share-based awards at estimated fair value and recognize compensation expense over the service period for awards expected to vest. We use the closing stock price on the date of grant as the fair value of restricted stock awards. The fair value of stock options is determined using the Black-Scholes valuation model. The Black-Scholes model requires the input of highly subjective assumptions, including expected volatility, risk-free interest rate, and expected life, changes to which can materially affect the fair value estimate. We estimate volatility using our historical stock prices. The risk-free rate is based on the zero coupon U.S. Treasury bond rate for the expected term of the award on the grant date. The expected term is calculated by using the simplified method (average of the vesting and original contractual terms) due to insufficient historical data to estimate the expected term. In addition, the estimation of share-based awards that will ultimately vest requires judgment, and to the extent actual results or updated estimates differ from current estimates, such amounts will be recorded as a cumulative adjustment in the period estimates are revised.

Income Taxes.

We record a tax provision for the anticipated tax consequences of our reported operating results. The provision for income taxes is computed using the asset and liability method, under which deferred tax assets and liabilities are recognized for the future tax consequences attributable to temporary differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effects of future tax rate changes are recognized in the period when the enactment of new rates occurs.

We recognize the financial statement effects of a tax position when it is more likely than not that, based on technical merits, the position will be sustained upon examination. The tax benefits of the position recognized in the consolidated financial statements are then measured based on the largest amount of benefit that is greater than 50% likely to be realized upon settlement with a taxing authority. As of September 30, 2018, we had not taken any tax position that exceeds the amount described above.

Pursuant to the adoption of an accounting standard update issued in March 2016 and effective for fiscal year 2017, we recognize the tax benefits or deficiencies from the exercise or vesting of share-based awards in the income tax line of our consolidated statements of income. These tax benefits and deficiencies were previously recognized within additionalpaid-in-capital on our consolidated balance sheet.

Recently Issued Accounting Standards

See Note 2, “Basis of Presentation and Significant Accounting Policies,” of the Notes to Consolidated Financial Statements in Part I, Item 1. “Financial Statements” for a discussion of recently issued accounting pronouncements, including information on new accounting standards and the future adoption of such standards.

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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.

Interest Rate Risk

Interest rate risk arises from the possibility that changes in interest rates will affect our results of operations and financial condition. We originate finance receivables at either prevailing market rates or at statutory limits. Our finance receivables are structured on a fixed rate, fixed term basis. Accordingly, subject to statutory limits, our ability to react to changes in prevailing market rates is dependent upon the speed at which our customers pay off or renew loans in our existing loan portfolio, which allows us to originate new loans at prevailing market rates. Our loan portfolio turns over approximately 1.2 times per year from payments, renewals, and net credit losses. Because our automobile loans have longer maturities and typically are not refinanced prior to maturity, the rate of turnover of the loan portfolio may change as these loans change as a percentage of our portfolio.

We also are exposed to changes in interest rates as a result of our borrowing activities. We maintain liquidity and fund our business operations in large part through borrowings under a senior revolving credit facility and a revolving warehouse credit facility. At September 30, 2018, the outstanding balances under the senior revolving credit facility and the revolving warehouse credit facility were $502.9 million and $82.0 million, respectively. The interest rate that we pay on each of these credit facilities is a variable rate.

Borrowings under the senior revolving credit facility bear interest, payable monthly, at a rate equal to LIBOR of a maturity we elect between one and six months, with a LIBOR floor of 1.00%, plus a margin of 3.00%, increasing to 3.25% when the availability percentage is below 10%. Alternatively, we may pay interest under the senior revolving credit facility at a rate based on the prime rate, plus a margin of 2.00%, increasing to 2.25% when the availability percentage is below 10%. Borrowings under the revolving warehouse credit facility previously bore interest, payable monthly, at a blended rate equal to three-month LIBOR, plus a margin of 3.50%. Effective October 2017 and February 2018, the revolving warehouse credit facility margin decreased to 3.25% and 3.00%, respectively, following the satisfaction of milestones associated with our conversion to a new loan origination and servicing system. In August 2018, in connection with an amendment and extension of the revolving warehouse credit facility, the margin further decreased to 2.20%. As of September 30, 2018, our LIBOR rates under the senior revolving credit facility and the revolving warehouse credit facility were 2.26% and 2.40%, respectively.

Interest rates on borrowings under the senior revolving credit facility and the revolving warehouse credit facility were approximately 5.32% and 5.52%, respectively, for the nine months ended September 30, 2018, including, in each case, an unused line fee. Based on the LIBOR rates and the outstanding balances at September 30, 2018, an increase of 100 basis points in LIBOR rates would result in approximately $4.3 million of increased interest expense on an annual basis, in the aggregate, under these LIBOR-based borrowings. The nature and amount of our debt may vary as a result of future business requirements, market conditions, and other factors.

We have purchased interest rate caps to manage the risk associated with an aggregate notional $400.0 million of our LIBOR-based borrowings. These interest rate caps are based on theone-month LIBOR and reimburse us for the difference when theone-month LIBOR exceeds the strike rate. The interest rate caps have maturities of March 2019 ($50.0 million, 2.50% strike rate), April 2020 ($100.0 million, 3.25% strike rate), June 2020 ($50.0 million, 2.50% strike rate), and April 2021 ($200.0 million, 3.50% strike rate).

ITEM 4. CONTROLS AND PROCEDURES.

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our chief executive officer and chief financial officer, evaluated the effectiveness of our disclosure controls and procedures as of September 30, 2018. The term “disclosure controls and procedures,” as defined in Rules13a-15(e) and15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), means controls and other procedures of a company that are designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the company’s management, including its principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure.

Based on the evaluation of our disclosure controls and procedures as of September 30, 2018, our chief executive officer and chief financial officer concluded that, as of such date, our disclosure controls and procedures were effective. Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives, and management necessarily applies its judgment in evaluating the cost–benefit relationship of possible controls and procedures.

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Changes in Internal Control

There were no changes in our internal control over financial reporting identified in management’s evaluation pursuant to Rules13a-15(d) or15d-15(d) of the Exchange Act during the period covered by this Quarterly Report on Form10-Q that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

The Company is involved in various legal proceedings and related actions that have arisen in the ordinary course of its business that have not been fully adjudicated. The Company’s management does not believe that these matters, when ultimately concluded and determined, will have a material adverse effect on its financial condition, liquidity, or results of operations.

ITEM 1A. RISK FACTORS

There have been no material changes to our risk factors from those included in our Annual Report on Form10-K for the fiscal year ended December 31, 2017 and in our Quarterly Report on Form10-Q for the fiscal quarter ended June 30, 2018. In addition to the other information set forth in this report and in our other reports and statements that we file with the SEC, you should carefully consider the factors discussed in Part I, Item 1A. “Risk Factors” in our Annual Report on Form10-K for the fiscal year ended December 31, 2017 (which was filed with the SEC on February 23, 2018) and in Part II, Item 1A. “Risk Factors” in our Quarterly Report on Form10-Q for the fiscal quarter ended June 30, 2018 (which was filed with the SEC on August 6, 2018), which could materially affect our business, financial condition, and/or future operating results. The risks described in our Annual Report on Form10-K and Quarterly Reports on Form10-Q are not the only risks facing our company. Additional risks and uncertainties not currently known to the Company or that the Company currently deems to be immaterial also may materially and adversely affect the Company’s business, financial condition, and/or operating results.

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ITEM 6. EXHIBITS

Exhibit		Incorporated by Reference				Filed
Number	Exhibit Description	Form	File No.	Exhibit	Filing Date	Herewith
10.1	Amendment No. 2 to Credit Agreement, dated August  30, 2018, by and among Regional Management Receivables II, LLC, as borrower, Regional Management Corp., as servicer, the lenders from time to time parties thereto, the agents from time to time parties thereto, Wells Fargo Bank, National Association, as administrative agent, Credit Suisse AG, New York Branch, as structuring and syndication agent, and Wells Fargo Bank, National Association, as account bank, image file custodian, and backup servicer.	8-K	001-35477	10.1	09/06/2018
31.1	Rule13a-14(a) /15(d)-14(a) Certification of Principal Executive Officer	—	—	—	—	X
31.2	Rule13a-14(a) /15(d)-14(a) Certification of Principal Financial Officer	—	—	—	—	X
32.1	Section 1350 Certifications	—	—	—	—	X
101	The following materials from our Quarterly Report on Form10-Q for the three and nine months ended September 30, 2018, formatted in XBRL (eXtensible Business Reporting Language): (i) the Consolidated Balance Sheets as of September 30, 2018 and December 31, 2017; (ii) the Consolidated Statements of Income for the three and nine months ended September 30, 2018 and 2017; (iii) the Consolidated Statements of Stockholders’ Equity for the nine months ended September 30, 2018 and the year ended December 31, 2017; (iv) the Consolidated Statements of Cash Flows for the nine months ended September 30, 2018 and 2017; and (v) the Notes to the Consolidated Financial Statements	—	—	—	—	X

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SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

	REGIONAL MANAGEMENT CORP.
Date: November 8, 2018	By:	/s/ Donald E. Thomas
		Donald E. Thomas, Executive Vice President and Chief Financial Officer (Principal Financial Officer and Duly Authorized Officer)

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