Notes and Accounts Receivable | Accounts and Notes Receivable The Company provides financing to franchisees and ADs for the purchase of franchises, areas, Company-owned offices, and operating loans for working capital and equipment needs. The franchise-related notes generally are payable over five years and the operating loans generally are due within one year. Most notes bear interest at 12% . Notes and interest receivable are presented in the consolidated balance sheets as follows: January 31, 2016 April 30, 2015 January 31, 2015 (In thousands) Notes receivable - current $ 90,858 $ 24,465 $ 76,233 Notes receivable - non-current 34,374 22,416 29,389 Interest 5,156 1,033 3,989 Total notes and interest receivable $ 130,388 $ 47,914 $ 109,611 Most of the notes receivable are due from the Company's franchisees and ADs and are collateralized by the underlying franchise or AD and, when the franchise or AD is an entity, are guaranteed by the owners of the respective entity. The debtors' ability to repay the notes is dependent upon both the performance of the tax preparation industry as a whole and the individual franchise or AD areas. Accounts and notes receivable include royalties billed that relate to territories operated by franchisees located in AD territories and a portion of those accounts and notes receivable are payable to the AD. The Company has recorded amounts payable to ADs for their share of these receivables of $16.3 million , $24.3 million , and $15.0 million at January 31, 2016 , April 30, 2015 and January 31, 2015 , respectively. Unrecognized revenue relates to the financed portion of franchise fees and AD fees and, in the case of sales of Company-owned offices, the financed portion of gains related to these sales in each case where revenue has not yet been recognized. For franchise fees and gains related to the sale of Company-owned offices, revenue is recognized as note payments are received by the Company. Payments received on AD fee notes receivable generate a corresponding increase in deferred revenue, which is amortized into revenue over the life of the AD contract, historically ten years . The Company recently changed the term of new and renewal AD contracts to six years from ten years and the revenue for new AD contracts will be recognized over that shorter period, subject to the receipt of cash. Unrecognized revenue was $40.7 million , $38.6 million and $42.0 million at January 31, 2016 , April 30, 2015 and January 31, 2015 , respectively. At January 31, 2016 , the Company had unfunded lending commitments for working capital loans to franchisees and ADs of $10.2 million . Allowance for Doubtful Accounts The adequacy of the allowance for doubtful accounts is assessed on a quarterly basis and adjusted as deemed necessary. Management believes the recorded allowance is adequate based upon its consideration of the estimated value of the franchises and AD areas supporting the receivables. Any adverse change in the tax preparation industry or the individual franchise or AD areas could affect the Company's estimate of the allowance. Activity in the allowance for doubtful accounts for the three and nine months ended January 31, 2016 and 2015 was as follows: Three Months Ended January 31, Nine Months Ended January 31, 2016 2015 2016 2015 (In thousands) Balance at beginning of period $ 8,075 $ 7,145 $ 7,355 $ 6,850 Provision for doubtful accounts 1,192 1,245 4,589 4,453 Write-offs (1,883 ) (1,131 ) (4,461 ) (4,024 ) Foreign currency adjustment (53 ) (160 ) (152 ) (180 ) Balance at end of period $ 7,331 $ 7,099 $ 7,331 $ 7,099 Management considers specific accounts and notes receivable to be impaired if the net amounts due exceed the fair value of the underlying franchise at the time of the annual valuation performed as of April 30 of each year, and estimates an allowance for doubtful accounts based on that excess. We perform our impairment analysis annually due to the seasonal nature of our operations. While not specifically identifiable as of the balance sheet date, the Company's experience also indicates that a portion of other accounts and notes receivable are also impaired, because management does not expect to collect all principal and interest due under the current contractual terms. Net amounts due include contractually obligated accounts and notes receivable plus accrued interest, reduced by unrecognized revenue, the allowance for uncollected interest, amounts due ADs, and amounts owed to the franchisee by the Company. In establishing the fair value of the underlying franchise, management considers recent sales between franchisees, net fees of open offices earned during the most recently completed tax season, and the number of unopened offices. The allowance for doubtful accounts at January 31, 2016 , April 30, 2015 and January 31, 2015 , was allocated as follows: January 31, 2016 April 30, 2015 January 31, 2015 (In thousands) Impaired: Notes and interest receivable, net of unrecognized revenue $ 6,466 $ 10,921 $ 6,128 Accounts receivable 4,274 7,634 3,478 Less amounts due to ADs and franchisees (727 ) (1,535 ) (416 ) Amounts receivable less amounts due to ADs and franchisees $ 10,013 $ 17,020 $ 9,190 Allowance for doubtful accounts for impaired notes and accounts receivable $ 3,693 $ 6,594 $ 4,709 Non-impaired: Notes and interest receivable, net of unrecognized revenue $ 123,922 $ 36,993 $ 103,483 Accounts receivable 55,591 38,487 46,542 Less amounts due to ADs and franchisees (16,170 ) (25,150 ) (15,186 ) Amounts receivable less amounts due to ADs and franchisees $ 163,343 $ 50,330 $ 134,839 Allowance for doubtful accounts for non-impaired notes and accounts receivable $ 3,638 $ 761 $ 2,390 Total: Notes and interest receivable, net of unrecognized revenue $ 130,388 $ 47,914 $ 109,611 Accounts receivable 59,865 46,121 50,020 Less amounts due to ADs and franchisees (16,897 ) (26,685 ) (15,602 ) Amounts receivable less amounts due to ADs and franchisees $ 173,356 $ 67,350 $ 144,029 Total allowance for doubtful accounts $ 7,331 $ 7,355 $ 7,099 The Company’s average investment in impaired notes receivable during the nine months ended January 31, 2016 and 2015 was $8.7 million and $7.3 million , respectively. Analysis of Past Due Receivables The breakdown of accounts and notes receivable past due at January 31, 2016 was as follows: Past due Current Total receivables (In thousands) Accounts receivable $ 26,359 $ 33,506 $ 59,865 Notes and interest receivable, net of unrecognized revenue 5,988 124,400 130,388 Total accounts, notes and interest receivable $ 32,347 $ 157,906 $ 190,253 Accounts receivable are considered to be past due if unpaid 30 days after billing and notes receivable are considered past due if unpaid 90 days after the due date, at which time the notes are put on nonaccrual status. The Company’s investment in notes receivable on nonaccrual status was $6.0 million , $9.3 million , and $6.7 million at January 31, 2016 , April 30, 2015, and January 31, 2015 , respectively. Payments received on notes in non-accrual status are applied to interest income first until the note is current and then to the principal note balance. Accounts receivables unpaid as of April 30 each year often remain unpaid until the following tax season due to the seasonal nature of our operations and franchisees' cash flows. Non-accrual notes that are paid current and expected to remain current are moved back into accrual status during the next annual review. |