Notes and Accounts Receivable | Accounts and Notes Receivable The Company provides financing to ADs and franchisees for the purchase of franchises, areas, Company-owned offices, and operating loans for working capital and equipment needs. The franchise-related notes generally are payable over five years and the operating loans generally are due within one year. Most notes bear interest at an annual rate of 12% . Most of the notes receivable are due from the Company's ADs and franchisees and are collateralized by the underlying AD or franchise and, when the AD or franchise is an entity, are guaranteed by the owners of the respective entity. The debtors' ability to repay the notes is dependent upon both the performance of the tax preparation industry as a whole and the individual franchise or AD areas. Accounts and notes receivable include royalties billed that relate to territories operated by franchisees located in AD territories and a portion of those accounts and notes receivable are payable to the AD. The Company has recorded amounts payable to ADs for their share of these receivables of $9.2 million , $25.0 million , and $8.1 million at October 31, 2016 , April 30, 2016 and October 31, 2015 , respectively. At October 31, 2016 , the Company had unfunded lending commitments for working capital loans to franchisees and ADs of $17.1 million through the end of the current fiscal year. Allowance for Doubtful Accounts The adequacy of the allowance for doubtful accounts is assessed on a quarterly basis and adjusted as deemed necessary. Management believes the recorded allowance is adequate based upon its consideration of the estimated fair value of the franchises and AD areas collateralizing the receivables. Any adverse change in the tax preparation industry or the individual franchise or AD areas could affect the Company's estimate of the allowance. Activity in the allowance for doubtful accounts for the six months ended October 31, 2016 and 2015 was as follows: Three Months Ended October 31, Six Months Ended October 31, 2016 2015 2016 2015 (In thousands) Balance at beginning of period $ 8,623 $ 8,141 $ 8,850 $ 7,355 Provision for doubtful accounts 1,907 1,695 3,287 3,396 Write-offs (1,512 ) (1,747 ) (3,083 ) (2,576 ) Foreign currency adjustment (27 ) (14 ) (63 ) (100 ) Balance at end of period $ 8,991 $ 8,075 $ 8,991 $ 8,075 Management considers specific accounts and notes receivable to be impaired if the net amounts due exceed the fair value of the underlying franchise at the time of the annual valuation performed as of April 30 of each year, and estimates an allowance for doubtful accounts based on that excess. The Company performs its impairment analysis annually due to the seasonal nature of its operations. At the end of each fiscal quarter, the Company considers the activity during the period for accounts and notes receivable impaired at each prior fiscal year end and adjusts the allowance for doubtful accounts accordingly. While not specifically identifiable as of the balance sheet date, the Company's analysis of its past experience also indicates that a portion of other accounts and notes receivable may not be collectible. Net amounts due include contractually obligated accounts and notes receivable plus accrued interest, reduced by unrecognized revenue, the allowance for uncollected interest, amounts due ADs, and amounts owed to the franchisee by the Company. In establishing the fair value of the underlying franchise, management considers a variety of factors, including recent sales between franchisees, sales of Company-owned stores, net fees of open offices earned during the most recently completed tax season, and the number of unopened offices. The allowance for doubtful accounts at October 31, 2016 , April 30, 2016 and October 31, 2015 , was allocated as follows: October 31, 2016 April 30, 2016 October 31, 2015 (In thousands) Impaired: Notes and interest receivable, net of unrecognized revenue $ 9,595 $ 12,960 $ 6,076 Accounts receivable 6,257 7,083 4,987 Less amounts due to ADs and franchisees (944 ) (1,426 ) (881 ) Amounts receivable less amounts due to ADs and franchisees $ 14,908 $ 18,617 $ 10,182 Allowance for doubtful accounts for impaired notes and accounts receivable $ 6,333 $ 7,787 $ 3,899 Non-impaired: Notes and interest receivable, net of unrecognized revenue $ 64,737 $ 41,208 $ 66,027 Accounts receivable 31,710 42,825 25,623 Less amounts due to ADs and franchisees (8,962 ) (26,183 ) (8,717 ) Amounts receivable less amounts due to ADs and franchisees $ 87,485 $ 57,850 $ 82,933 Allowance for doubtful accounts for non-impaired notes and accounts receivable $ 2,658 $ 1,063 $ 4,176 Total: Notes and interest receivable, net of unrecognized revenue $ 74,332 $ 54,168 $ 72,103 Accounts receivable 37,967 49,908 30,610 Less amounts due to ADs and franchisees (9,906 ) (27,609 ) (9,598 ) Amounts receivable less amounts due to ADs and franchisees $ 102,393 $ 76,467 $ 93,115 Total allowance for doubtful accounts $ 8,991 $ 8,850 $ 8,075 The Company’s average investment in impaired notes receivable during the six months ended October 31, 2016 and 2015 was $11.3 million and $8.5 million , respectively. Analysis of Past Due Receivables Accounts receivable are considered to be past due if unpaid 30 days after billing and notes receivable are considered past due if unpaid 90 days after the due date. If it is determined the likelihood of collecting substantially all of the note and accrued interest is not probable the notes are put on non-accrual status. Accounts receivables unpaid as of April 30 each year often remain unpaid until the following tax season due to the seasonal nature of the Company's operations and franchisees' cash flows. Non-accrual notes that are paid current and expected to remain current are moved back into accrual status during the next annual review. The breakdown of accounts and notes receivable past due at October 31, 2016 was as follows: Past due Current Allowance for uncollectible interest Total receivables (In thousands) Accounts receivable $ 36,367 $ 2,691 $ (1,091 ) $ 37,967 Notes and interest receivable, net of unrecognized revenue 12,317 63,514 (1,499 ) 74,332 Total accounts, notes and interest receivable $ 48,684 $ 66,205 $ (2,590 ) $ 112,299 The Company’s investment in notes receivable on non-accrual status was $11.5 million , $5.5 million and $10.5 million at October 31, 2016 , April 30, 2016 , and October 31, 2015 , respectively. Payments received on notes in non-accrual status are applied to interest income first until the note is current and then to the principal note balance. |