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Action Plan: The First 90 Days
10 Days After AGM
• Replace Rob Garrett with interim CEO,
Mike Luetkemeyer
• Appoint new Chairman
• Determine standing committee
membership and appoint directors
• Interim CEO to meet with existing
executive management and global sales
team
• Communicate to employees and
suppliers that Forward is ready to
embrace a directional strategy of
sustained growth
• Hold company-wide meeting to introduce
interim CEO and new Board to outline
short- and long-term goals
• Determine new legal representation and
corporate secretary
20 Days After AGM
• Interim CEO and Audit Committee to meet with
outside auditors
• Interim CEO to meet with key US and overseas
customers
• Interim CEO to communicate short- and medium-
term growth strategies to merchants, vendors and
other key constituents
• Public relations campaign to the broader vendor
community regarding long-term growth strategies and
building core business
• Assessment of customer data, vendor terms and
relationships, personnel skill gaps, technology
infrastructure and operations
• Engagement of executive recruiter to help assess
senior management and identify new executive
management, including appointment of new CFO
• New Board committees to meet to assess
governance, Bylaws, and compensation
• Board discussion regarding potential new after-sales
product division
• Prepare new incentivized sales growth strategy