Anaplan (PLAN) 10-K 12 Mar 21 2021 FY Annual report Financial data

Document and Entity Information

Document and Entity Information - USD ($) shares in Millions, $ in Millions	12 Months Ended
	Jan. 31, 2021	Mar. 05, 2021	Jul. 31, 2020
Cover [Abstract]
Document Type	10-K
Amendment Flag	false
Document Period End Date	Jan. 31, 2021
Document Fiscal Year Focus	2021
Document Fiscal Period Focus	FY
Trading Symbol	PLAN
Entity Registrant Name	ANAPLAN, INC.
Entity Central Index Key	0001540755
Current Fiscal Year End Date	--01-31
Entity Well-known Seasoned Issuer	Yes
Entity Current Reporting Status	Yes
Entity Voluntary Filers	No
Entity Filer Category	Large Accelerated Filer
Entity Emerging Growth Company	false
Entity Small Business	false
ICFR Auditor Attestation Flag	true
Entity Shell Company	false
Entity File Number	001-38698
Entity Tax Identification Number	27-0897861
Entity Address, Address Line One	50 Hawthorne Street
Entity Address, City or Town	San Francisco
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94105
City Area Code	415
Local Phone Number	742-8199
Entity Interactive Data Current	Yes
Title of 12(b) Security	Common Stock, par value $0.0001 per share
Security Exchange Name	NYSE
Document Annual Report	true
Document Transition Report	false
Entity Incorporation, State or Country Code	DE
Entity Common Stock, Shares Outstanding		143.7
Entity Public Float			$ 6,040
Documents Incorporated by Reference	DOCUMENTS INCORPORATED BY REFERENCE Portions of the Registrant’s definitive Proxy Statement for the Registrant’s 2021 Annual Meeting of Stockholders are incorporated by reference in Part III of this Annual Report on Form 10-K to the extent stated herein. The Proxy Statement will be filed with the Securities and Exchange Commission pursuant to Regulation 14A within 120 days of the Registrant’s fiscal year ended January 31, 2021.

CONSOLIDATED BALANCE SHEETS

CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jan. 31, 2021	Jan. 31, 2020
Current assets:
Cash and cash equivalents	$ 320,990	$ 309,894
Accounts receivable, net of allowances for credit losses of $3,162 and $996 as of January 31, 2021 and 2020, respectively	147,005	109,217
Deferred commissions, current portion	36,797	25,990
Prepaid expenses and other current assets	24,252	17,814
Total current assets	529,044	462,915
Property and equipment, net	51,603	48,639
Deferred commissions, net of current portion	82,405	57,947
Goodwill	32,379	32,379
Operating lease right-of-use assets	33,985	37,875
Other noncurrent assets	9,709	10,052
TOTAL ASSETS	739,125	649,807
Current liabilities:
Accounts payable	7,949	5,331
Accrued expenses	101,507	79,024
Deferred revenue, current portion	287,778	216,059
Operating lease liabilities, current portion	7,951	7,278
Total current liabilities	405,185	307,692
Deferred revenue, net of current portion	7,765	4,149
Operating lease liabilities, net of current portion	30,130	34,017
Other noncurrent liabilities	18,032	12,268
TOTAL LIABILITIES	461,112	358,126
Commitments and contingencies (Note 9)
Stockholders' equity:
Common stock, par value of $0.0001 per share; 1,750,000 shares authorized as of January 31, 2021 and 2020; 143,502 and 135,495 shares issued and outstanding as of January 31, 2021 and 2020, respectively	14	13
Accumulated other comprehensive loss	(7,528)	(4,326)
Additional paid-in capital	932,505	788,447
Accumulated deficit	(646,978)	(492,453)
TOTAL STOCKHOLDERS' EQUITY	278,013	291,681
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY	$ 739,125	$ 649,807

CONSOLIDATED BALANCE SHEETS (Pa

CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Jan. 31, 2021	Jan. 31, 2020
Statement Of Financial Position [Abstract]
Accounts receivable, allowances for doubtful accounts	$ 3,162	$ 996
Common stock, par value	$ 0.0001	$ 0.0001
Common stock, shares authorized	1,750,000,000	1,750,000,000
Common stock, shares issued	143,502,000	135,495,000
Common stock, shares outstanding	143,502,000	135,495,000

CONSOLIDATED STATEMENTS OF COMP

CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS - USD ($) shares in Thousands, $ in Thousands	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020	Jan. 31, 2019
Revenue:
Total revenue	$ 447,755	$ 348,022	$ 240,642
Cost of revenue:
Total cost of revenue	108,979	90,777	67,398
Gross profit	338,776	257,245	173,244
Operating expenses:
Research and development	100,523	68,396	48,998
Sales and marketing	302,002	250,430	176,323
General and administrative	90,030	86,852	76,186
Total operating expenses	492,555	405,678	301,507
Loss from operations	(153,779)	(148,433)	(128,263)
Interest income (expense), net	167	4,478	1,921
Other income (expense), net	3,736	(809)	(1,465)
Loss before income taxes	(149,876)	(144,764)	(127,807)
Provision for income taxes	(4,091)	(4,453)	(3,209)
Net loss	(153,967)	(149,217)	(131,016)
Comprehensive income (loss):
Foreign currency translation adjustments	(3,202)	(1,290)	(1,054)
Comprehensive loss	$ (157,169)	$ (150,507)	$ (132,070)
Net loss per share attributable to common stockholders, basic and diluted	$ (1.10)	$ (1.15)	$ (2.46)
Weighted-average shares used in computing net loss per share attributable to common stockholders, basic and diluted	139,499	129,799	53,328
Subscription [Member]
Revenue:
Total revenue	$ 408,199	$ 307,890	$ 208,605
Cost of revenue:
Total cost of revenue	69,802	51,460	36,500
Professional services [Member]
Revenue:
Total revenue	39,556	40,132	32,037
Cost of revenue:
Total cost of revenue	$ 39,177	$ 39,317	$ 30,898

CONSOLIDATED STATEMENTS OF STOC

CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY - USD ($) $ in Thousands	Total	Cumulative Effect, Period of Adoption, Adjustment [Member]	IPO [Member]	Convertible Preferred Stock [Member]	Common Stock [Member]	Common Stock [Member]IPO [Member]	Additional Paid-in Capital [Member]	Additional Paid-in Capital [Member]IPO [Member]	Accumulated Other Comprehensive Loss [Member]	Accumulated Deficit [Member]	Accumulated Deficit [Member]Cumulative Effect, Period of Adoption, Adjustment [Member]
Beginning balance at Jan. 31, 2018	$ 111,639			$ 7	$ 3		$ 325,831		$ (1,982)	$ (212,220)
Beginning balance, shares at Jan. 31, 2018				73,610,000	29,947,000
Conversion of Series B convertible preferred stock, shares				(4,000)	4,000
Issuance of common stock upon initial public offering, net of issuance costs			$ 295,286			$ 2		$ 295,284
Issuance of common stock upon initial public offering, net of issuance costs, shares						19,001,000
Conversion of preferred stock				$ (7)	$ 7
Conversion of preferred stock, shares				(73,606,000)	73,606,000
Exercise of warrants	37						37
Exercise of warrants, shares					24,000
Vesting and settlement of restricted stock units, shares					1,182,000
Taxes paid related to net share settlement of equity awards, Value	(28,422)						(28,422)
Stock-based compensation	53,385						53,385
Repayment of promissory notes, net of early exercises	1,603						1,603
Exercise of stock options, net of repurchases and early exercises	6,020						6,020
Exercise of stock options, net of repurchases and early exercises, shares					2,482,000
Net loss	(131,016)									(131,016)
Foreign currency translation adjustments	(1,054)								(1,054)
Ending balance at Jan. 31, 2019	307,478				$ 12		653,738		(3,036)	(343,236)
Ending balance, shares at Jan. 31, 2019					126,246,000
Vesting of restricted stock units, shares					3,454,000
Issuance of common stock under employee stock purchase plan	18,565						18,565
Issuance of common stock under employee stock purchase plan, shares					1,176,000
Stock-based compensation	82,355						82,355
Repayment of promissory notes, net of early exercises	11,813						11,813
Exercise of stock options, net of repurchases and early exercises	21,977				$ 1		21,976
Exercise of stock options, net of repurchases and early exercises, shares					4,619,000
Net loss	(149,217)									(149,217)
Foreign currency translation adjustments	(1,290)								(1,290)
Ending balance at Jan. 31, 2020	291,681	$ (558)			$ 13		788,447		(4,326)	(492,453)	$ (558)
Ending balance, shares at Jan. 31, 2020					135,495,000
Vesting of restricted stock units, shares					4,666,000
Issuance of common stock under employee stock purchase plan	17,678						17,678
Issuance of common stock under employee stock purchase plan, shares					425,000
Stock-based compensation	107,501						107,501
Exercise of stock options, net of repurchases and early exercises	18,855				$ 1		18,854
Exercise of stock options, net of repurchases and early exercises, shares					2,916,000
Net loss	(153,967)									(153,967)
Foreign currency translation adjustments	(3,202)								(3,202)
Other	25						25
Ending balance at Jan. 31, 2021	$ 278,013				$ 14		$ 932,505		$ (7,528)	$ (646,978)
Ending balance, shares at Jan. 31, 2021					143,502,000
Accounting Standards Update [Extensible List]		us-gaap:AccountingStandardsUpdate201613Member									us-gaap:AccountingStandardsUpdate201613Member

CONSOLIDATED STATEMENTS OF CASH

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020	Jan. 31, 2019
CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss	$ (153,967)	$ (149,217)	$ (131,016)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization	25,831	20,341	12,937
Amortization of deferred commissions	33,404	20,508	11,709
Stock-based compensation	103,626	80,046	52,806
Reduction of operating lease right-of-use assets and accretion of operating lease liabilities	10,060	10,748
Foreign currency remeasurement losses (gains)	(4,178)	(516)	246
Other non-cash items	3,100	1,077	1,070
Changes in operating assets and liabilities:
Accounts receivable	(39,947)	(16,313)	(29,276)
Prepaid expenses and other current assets	(6,128)	(4,266)	(1,439)
Other noncurrent assets	(1,017)	(1,419)	702
Deferred commissions	(65,639)	(53,978)	(32,813)
Accounts payable and accrued expenses	21,163	19,550	15,544
Deferred revenue	71,751	67,478	52,604
Payments for operating lease liabilities, net	(9,252)	(10,435)
Other noncurrent liabilities	6,562	1,991	1,073
Net cash used in operating activities	(4,631)	(14,405)	(45,853)
CASH FLOWS FROM INVESTING ACTIVITIES:
Purchase of property and equipment	(5,680)	(3,991)	(15,122)
Capitalized internal-use software	(10,063)	(11,023)	(7,397)
Business combinations, net of acquired cash		(33,492)
Net cash used in investing activities	(15,743)	(48,506)	(22,519)
CASH FLOWS FROM FINANCING ACTIVITIES:
Proceeds from initial public offering, net of underwriting discounts and commissions			281,813
Proceeds from issuance of common stock in private placement			20,000
Proceeds from exercise of stock options	18,834	21,859	6,209
Proceeds from repayment of promissory notes		11,526	1,914
Proceeds from employee stock purchase plan	17,678	18,565
Payment of exercise of warrants			37
Taxes paid related to net share settlement of equity awards			(28,422)
Principal payments on finance lease obligations	(8,680)	(5,444)	(1,628)
Net cash provided by financing activities	27,832	46,506	279,923
Effect of exchange rate changes on cash, cash equivalents, and restricted cash	3,638	(564)	(1,714)
NET INCREASE (DECREASE) IN CASH, CASH EQUIVALENTS, AND RESTRICTED CASH	11,096	(16,969)	209,837
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH - Beginning of period	309,894	326,863	117,026
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH - End of period	320,990	309,894	326,863
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
Cash paid for interest	725	826	279
Cash paid for income taxes	2,317	945	582
SUPPLEMENTAL DISCLOSURES OF NONCASH INVESTING AND FINANCING ACTIVITIES:
Purchases of property and equipment included in liabilities	19	1,331	1,435
Finance leases for property and equipment	$ 7,775	$ 7,232	$ 12,600

Summary of Business and Signifi

Summary of Business and Significant Accounting Policies	12 Months Ended
	Jan. 31, 2021
Accounting Policies [Abstract]
Summary of Business and Significant Accounting Policies	(1) Summary of Business and Significant Accounting Policies Description of Business Anaplan, Inc. (the Company or Anaplan) was incorporated in Delaware on July 9, 2009 and is headquartered in San Francisco, California, with offices in multiple U.S. and international locations. The Company provides a cloud-based Connected Planning platform that helps connect organizations and people to make better and faster decisions. The Company delivers its application over the Internet as a subscription service using a software-as-a-service (SaaS) model. The Company also offers professional services related to implementing and supporting its application. Fiscal Year The Company’s fiscal year ends on January 31. References to fiscal 2021, for example, refer to the fiscal year ended January 31, 2021. Principles of Consolidation The accompanying consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (U.S. GAAP) and include the accounts of the Company and its wholly owned subsidiaries (collectively, the Company). All significant intercompany balances and transactions have been eliminated in consolidation. Certain prior period amounts in the consolidated financial statements have been reclassified to conform to the current period’s presentation. Use of Estimates The preparation of consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. Such estimates include, but are not limited to, the determination of revenue recognition, the period of benefit for deferred commissions, the fair value of intangibles and stock awards issued, and the allowance for credit losses. Actual results could differ from those estimates. In March 2020, the World Health Organization declared the outbreak of the novel strain of coronavirus (“COVID-19”) as a global pandemic with widespread and detrimental effect on the global economy. The extent of the impact of COVID-19 on the Company's operational and financial performance will depend on certain developments, including the duration and spread of the pandemic, impact on the Company's customers, prospective customers, sales cycles, and employees, all of which are uncertain and cannot be predicted. During fiscal 2021, the Company assessed the impact of COVID-19, including its estimate of credit losses for accounts receivable. As of the filing date of consolidated financial statements, the Company is not aware of any specific event or circumstance that would require updating significant estimates or judgments or revising the carrying value of the Company's assets or liabilities as presented in the consolidated financial statements. These estimates may change as new events occur and additional information is obtained. Actual results could differ from those estimates and any such differences may be material to its consolidated financial statements. Foreign Currency The functional currency of the Company’s foreign subsidiaries is primarily their respective local currency. The Company translates all assets and liabilities of foreign subsidiaries to U.S. dollars at the current exchange rate as of the applicable consolidated balance sheet date. Revenue and expenses are translated at the average exchange rate prevailing during the period. The related unrealized gains and losses from foreign currency translation are recorded in accumulated other comprehensive loss as a separate component of stockholders’ equity. Foreign currency transaction gains were $3.8 million for fiscal 2021. Foreign currency transaction losses were $0.4 million and $1.4 million for fiscal 2020 and 201 9 , respectively, and are included in other income ( expense ) , net in the consolidated statements of comprehensive loss. Cash and Cash Equivalents and Restricted Cash The Company considers all highly liquid investments with a maturity of three months or less when purchased to be cash equivalents. Cash and cash equivalents are stated at fair value. Restricted cash represents cash held to collateralize lease obligations. The balance of restricted cash at the end of fiscal 2021 and 2020 was immaterial. Fair Value Measurement The Company’s financial instruments, other than cash and restricted cash, consists principally of accounts receivable and accounts payable of which the fair value approximates the carrying value of these financial instruments because of their short-term nature. Property and Equipment, net Property and equipment are stated at cost less accumulated depreciation. Depreciation is calculated using the straight-line method over the estimated useful lives of the related assets, which is two or three years Business Combinations The Company uses its best estimates and assumptions to assign fair value to the tangible and intangible assets acquired and liabilities assumed as of the acquisition date. During the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the fair value of these tangible and intangible assets acquired and liabilities assumed, with the corresponding offset to goodwill. Upon the conclusion of the measurement period or final determination of the fair value of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Company’s consolidated statements of comprehensive loss. Goodwill, Intangible Assets and Other Long-Lived Assets The Company performs a qualitative assessment on goodwill at least annually, during the fourth quarter, or more frequently if indicators of potential impairment exist, to determine if any events or circumstances exist, such as an adverse change in business climate or a decline in the overall industry that would indicate that it would more likely than not reduce the fair value of a reporting unit below its carrying amount. If it is determined in the qualitative assessment that the fair value of a reporting unit is more likely than not below its carrying amount, then the Company will perform a quantitative impairment test. The quantitative goodwill impairment test is performed by comparing the fair value of a reporting unit with its carrying amount. Any excess in the carrying value of a reporting unit’s goodwill over its fair value is recognized as an impairment loss, limited to the total amount of goodwill allocated to that reporting unit. For purposes of goodwill impairment testing, the Company has one reporting unit. Acquisition-related intangible assets with finite lives are amortized over their estimated useful lives. The Company evaluates long-lived assets , including property, equipment and leasehold improvements and other intangible assets subject to amortization, for recoverability whenever events or changes in circumstances indicate that the carrying value of an asset or asset group may not be recoverable based on expected future cash flows attributable to that asset or asset group. Recoverability of assets held and used is measured by comparison of the carrying amount of an asset or an asset group to estimated undiscounted future net cash flows expected to be generated by the asset or asset group. If the carrying amount of an asset or asset group exceeds estimated undiscounted future cash flows, then an impairment charge would be recognized based on the excess of the carrying amount of the asset or asset group over its fair value. Assets to be disposed of are reported at the lower of their carrying amount or fair value less costs to sell. There were no material impairment charges recognized related to goodwill, intangible assets, or other long-lived assets during fiscal 2021, 2020, and 2019. Leases The Company adopted Accounting Standards Codification Topic 842 (ASC 842), Leases, effective February 1, 2019, using the effective date transition method, which applies the provisions of the new guidance at the effective date without adjusting the comparative periods presented. The Company determines if an arrangement is a lease at inception. The Company’s lease agreements do not contain any material options to extend or terminate leases, any material residual value guarantees, any material restrictions or covenants, or any material variable lease payments. Any variable lease payments consist of common area maintenance, taxes and other costs and are expensed as incurred. ROU assets represent the Company’s right to use an underlying asset for the lease term and lease liabilities represent the obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized based on the present value of lease payments over the lease term at the commencement date. In determining the present value of lease payments, the Company uses its country specific incremental borrowing rate based on the information available at the lease commencement date, including the lease term, for operating leases. The incremental borrowing rate is a hypothetical rate based on the Company’s understanding of what its credit rating would be within each country. The operating lease ROU asset was valued at the amount of the lease liabilities adjusted for the remaining balance of unamortized lease incentives, prepaid rent, and deferred rent. Finance lease ROU assets and liabilities are recognized based on the carrying amount of the lease assets and lease liabilities. The finance lease ROU asset also includes any remaining unamortized initial direct costs. Lease expense is recognized on a straight-line basis over the lease term. Concentration of Risk and Significant Customers Financial instruments that subject the Company to concentrations of credit risk consist primarily of cash and cash equivalents, restricted cash, and accounts receivable. The Company maintains its cash, cash equivalents, and restricted cash with high-quality financial institutions with investment-grade ratings. A majority of the cash balances are with U.S. banks and are insured to the extent defined by the Federal Deposit Insurance Corporation. The Company markets its subscription and services in the United States and in foreign countries through its direct sales force and partners. No customer accounted for more than 10% of total revenue for fiscal 2021, 2020, and 2019, or more than 10% of total accounts receivable as of January 31, 2021 and 2020. Segment Information The Company operates in one operating segment. Operating segments are defined as components of an enterprise about which separate financial information is evaluated regularly by the chief operating decision maker, who is the chief executive officer, in deciding how to allocate resources and assessing performance. The Company’s chief operating decision maker allocates resources and assesses performance based upon discrete financial information at the consolidated level. The following table summarizes the Company’s long-lived assets by geographic area, which consist of property and equipment, net and operating lease right-of-use assets: As of January 31, 2021 2020 (In thousands) Long-lived assets United States $ 61,111 $ 67,104 United Kingdom 17,862 15,235 Other 6,615 4,175 Total $ 85,588 $ 86,514 Revenue by geographical region is discussed below in the Revenue Recognition disclosures. Accounts Receivable, net The Company adopted Accounting Standards Codification Topic 326 (ASC 326), Financial Instruments – Credit Losses, effective February 1, 2020 using a modified retrospective approach. Under ASC 326, accounts receivable are recorded at the invoiced amount, net of allowance for credit losses. The Company regularly reviews the adequacy of the allowance for credit losses based on a combination of factors. In establishing any required allowance, management considers historical losses adjusted for current market conditions, the Company’s customers’ financial condition, the amount of any receivables in dispute, the current receivables aging, current payment terms and expectations of forward-looking loss estimates. Accounts receivable deemed uncollectable are charged against the allowance for credit losses when identified. As of January 31, 2021 January 31, 2021 Revenue Recognition The Company derives revenue primarily from sales of subscription services and, to a lesser degree, from professional services. Revenue is recognized when a customer obtains access to the platform and receives the related professional services. The amount of revenue recognized reflects the consideration that the Company expects to be entitled to receive in exchange for these services. The Company determine s revenue recognition through the following steps: 1. Identification of the contract, or contracts, with the customer 2. Identification of the performance obligations in the contract 3. Determination of the transaction price 4. Allocation of the transaction price to the performance obligations in the contract 5. Recognition of the revenue when, or as, a performance obligation is satisfied Subscription Revenue The Company generates revenue primarily from sales of subscriptions to access its cloud-based business and execution planning platform. Subscription arrangements with customers do not provide the customer with the right to take possession of the software operating the platform. Instead, customers are granted continuous access to the platform over the contractual period. A time-elapsed method is used to measure progress because the Company’s obligation is to provide continuous service over the contractual period. Accordingly, the fixed consideration related to subscription revenue is recognized ratably over the contract term beginning on the date access to the platform is provided. The typical subscription term is two to three years and customers are generally invoiced in annual installments at the beginning of each year within the subscription period. Most contracts are non-cancelable over the contractual term. Some customers have the option to purchase additional subscription services at a stated price. These options are evaluated on a case-by-case basis but generally do not provide a material right as they are priced within a range of prices provided to other customers for the same products and, as such, would not result in a separate performance obligation. Professional Services Revenue Professional services revenue consists of fees associated with implementation or consultation services, and training. Professional services do not result in significant customization of the subscription service and are considered distinct. A substantial majority of the professional service contracts are recognized on a time and materials basis and the related revenue is recognized as the service hours are performed. For time and materials projects, the Company invoices for professional services as the work is incurred and in arrears. Contracts with Multiple Performance Obligations Most contracts with customers contain multiple performance obligations that are distinct and accounted for separately. The transaction price is allocated to the separate performance obligations on a relative standalone selling price (SSP) basis. The Company determines SSP for all performance obligations using observable inputs, such as standalone sales and historical contract pricing. SSP is consistent with the Company’s overall pricing objectives, taking into consideration the type of subscription services and professional and other services. SSP also reflects the amount the Company would charge for that performance obligation if it were sold separately in a standalone sale, and the price the Company would sell to similar customers in similar circumstances. Variable Consideration Revenue from sales is recorded based on the transaction price, which includes estimates of variable consideration. Variable consideration may exist where a customer has purchased professional services that are sold on a time and materials basis. The Company estimates the number of hours expected to be incurred based on an expected values approach that considers historical hours incurred for similar projects based on the types and sizes of customers. Disaggregation of Revenue The following table summarizes the revenue by region based on the shipping address of customers who have contracted to use the Company’s cloud-based application: Year Ended January 31, 2021 2020 2019 Amount Percentage of Revenue Amount Percentage of Revenue Amount Percentage of Revenue (In thousands, except percentage data) Americas $ 253,775 57 % $ 205,345 59 % $ 141,595 59 % EMEA 144,260 32 110,057 32 78,868 33 APAC 49,720 11 32,620 9 20,179 8 Total $ 447,755 100 % $ 348,022 100 % $ 240,642 100 % The United States and the United Kingdom were the only two countries that represented more than 10% of the Company’s revenues in any period, comprised of $243.7 million and 54%, $197.6 million and 57%, and $136.8 million and 57% for the United States in fiscal 2021, 2020, and 2019, respectively, and $53.3 million and 12%, $41.5 million and 12%, and $32.3 million and 13% for the United Kingdom in fiscal 2021, 2020, and 2019, respectively. Contract Balances Contract assets represent revenue recognized for contracts that have not yet been invoiced to customers, typically for multi-year arrangements. Total contract assets were $0.3 million and $0.2 million as of January 31, 2021 and 2020, respectively, which were included within prepaid expenses and other current assets on the consolidated balance sheets. Contract liabilities consist of deferred revenue. Revenue is deferred when the Company has the right to invoice in advance of performance under a contract. The current portion of deferred revenue balances are recognized over the following 12-month period. The amount of revenue recognized in fiscal 2021, 2020, and 2019 that was included in deferred revenue at the beginning of each period was $216.1 million, $149.6 million, and $101.0 million, respectively. Deferred Commissions The Company capitalizes sales commissions that are incremental due to the acquisition of customer contracts. These costs are recorded as deferred commissions on the consolidated balance sheets. The Company determines whether costs should be deferred based on its sales compensation plans, if the commissions are in fact incremental and would not have occurred absent the customer contract. Sales commissions for renewal of a subscription contract are not considered commensurate with the commissions paid for the acquisition of the initial subscription contract given the substantive difference in commission rates between new and renewal contracts. Commissions paid upon the initial acquisition of a contract are amortized over an estimated period of benefit of five years, while commissions paid related to renewal contracts are amortized over the renewal term. Amortization is recognized on a straight-line basis commensurate with the pattern of revenue recognition. Commissions paid on professional services are typically expensed as incurred. The Company determines the period of benefit for commissions paid for the acquisition of the initial subscription contract by taking into consideration the historical initial and renewal contractual terms and estimated renewal rates. The Company determines the period of benefit for renewal subscription contracts by considering the average contractual term for renewal contracts. Amortization of deferred commissions is included in sales and marketing expense in the consolidated statements of comprehensive loss. The Company periodically reviews deferred commissions to determine whether events or changes in circumstances have occurred that could impact the period of benefit. There were no impairment losses recorded during the periods presented. The following table represents a rollforward of the Company’s deferred commissions: As of January 31, 2021 2020 (In thousands) Beginning balance $ 83,937 $ 50,890 Additions to deferred commissions 65,639 53,978 Amortization of deferred commissions (33,404 ) (20,508 ) Foreign currency translation effect of deferred commissions 3,030 (423 ) Ending balance $ 119,202 $ 83,937 Deferred commissions, current (to be recognized in next 12 months) 36,797 25,990 Deferred commissions, net of current portion 82,405 57,947 Total deferred commissions $ 119,202 $ 83,937 Remaining Performance Obligations As of January 31, 2021, the aggregate amount of the transaction price allocated to remaining performance obligations was $817.6 million, which consists of both billed consideration in the amount of $295.5 million and unbilled consideration in the amount of $522.1 million that the Company expects to recognize as revenue. The Company expects to cumulatively recognize approximately 51% and 83% of this amount as revenue in the next 12 months and 24 months, respectively, with the remaining balance recognized thereafter. The Company applied a practical expedient allowing it not to disclose the amount of the transaction price allocated to the remaining performance obligations for contracts with an original expected duration of one year or less. Cost of Revenue Cost of Subscription Revenue Cost of subscription revenue primarily consists of costs related to providing cloud applications, compensation and other employee-related expenses for data center staff, payments to outside service providers, customer service, data center and networking expenses, depreciation expenses, and amortization of capitalized software development costs. Cost of Professional Services Revenue Cost of professional services primarily consists of costs related to providing implementation services, optimization services, and training, and includes compensation and other employee-related expenses for professional services staff, costs of subcontractors, and travel. Advertising Costs Advertising costs are expensed as incurred in sales and marketing expense and amounted to $13.7 million, $17.7 million, and $15.1 million for fiscal 2021, 2020, and 2019, respectively. Stock-Based Compensation Prior to the Initial Public Offering (IPO), the Company’s board of directors determined the fair value of its common stock using various valuation methodologies, including valuation analyses performed by third-party valuation firms. After the IPO, the Company uses the publicly quoted market closing price as reported on the New York Stock Exchange as the fair value of its common stock. The Company measures the cost of employee services received in exchange for an award of equity instruments, including stock options, stock purchase rights (SPRs), restricted stock units (RSUs), and purchase rights issued under the 2018 Employee Stock Purchase Plan (ESPP), based on the estimated grant-date fair value of the award. The Company calculates the fair value of options, SPRs, and the purchase rights issued under ESPP using the Black-Scholes option-pricing model and the related expense is recognized using the straight-line attribution approach. The vesting period is the period the employee is required to provide service in exchange for the award. The Company’s RSUs granted under the 2012 Stock Plan (2012 Plan) vest upon the satisfaction of both a service condition and a liquidity condition. Both the service and liquidity conditions must be met for the expense to be recognized. The liquidity condition was satisfied upon the IPO, and the Company recognized an expense of $29.9 million in the three months ended October 31, 2018 for the portion of the RSUs that had met the service condition as of such date. The Company’s RSUs granted after the IPO under the 2018 Equity Incentive Plan (2018 Plan) vest upon the satisfaction of a service condition and do not have a corresponding liquidity condition. Stock-based compensation expense includes the impact of estimated forfeitures, and has been allocated between cost of revenue and operating expense lines based on the cost category of the respective award holders. Income Taxes Income taxes are accounted for under the asset-and-liability method. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. The Company records a valuation allowance to reduce its deferred tax assets to the net amount that the Company believes is more likely than not to be realized. In assessing the need for a valuation allowance, the Company has considered its historical levels of income, expectations of future taxable income and ongoing tax planning strategies. Because of the uncertainty of the realization of the deferred tax assets, the Company has recorded a valuation allowance against substantially all deferred tax assets. Realization of its deferred tax assets is dependent primarily upon future U.S., U.K. and Israel taxable income. The Company recognizes the effect of income tax positions only if those positions are more likely than not to be sustained. Recognized income tax positions are measured at the largest amount that has a greater than 50% likelihood of being realized. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs. Capitalized Software Development Costs The Company capitalizes software development costs in connection with its cloud-based business modeling and planning software application, as well as certain projects for internal use, as incurred. Qualifying computer software costs that are incurred during the application development stage are capitalized. The Company capitalized $13.6 million, $13.6 million, and $8.1 million related to software costs incurred during fiscal 2021, 2020, and 2019, respectively. Capitalized software costs are amortized on a straight-line basis over the estimated useful life of the related software, which is generally two to three years, in cost of subscription revenue. Net Loss Per Share Attributable to Common Stockholders Basic net loss per share attributable to common stockholders is computed by dividing the net loss attributable to common stockholders by the weighted-average number of shares of common stock outstanding during the period. Diluted net loss per share attributable to common stockholders adjusts basic net loss per share for the potentially dilutive impact of stock options, restricted stock units, and stock repurchase rights. As the Company has reported losses for all periods presented, all potentially dilutive securities are antidilutive and accordingly, basic net loss per share equals diluted net loss per share. Recently Issued Accounting Pronouncements In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740), Simplifying the Accounting for Income Taxes Recently Adopted Accounting Pronouncements In June 2016, the FASB issued ASU 2016-13 “ Financial Instruments – Credit Losses (Topic 326): Measurement of credit Losses on Financial Instruments

Consolidated Balance Sheet Comp

Consolidated Balance Sheet Components	12 Months Ended
	Jan. 31, 2021
Organization Consolidation And Presentation Of Financial Statements [Abstract]
Consolidated Balance Sheet Components	(2) Consolidated Balance Sheet Components Property and Equipment, net Property and equipment consisted of the following: As of January 31, 2021 2020 (In thousands) Computer and office equipment $ 58,231 $ 46,986 Leasehold improvements 14,055 12,728 Internal-use software 41,475 29,445 Construction in progress 6,941 3,943 Property and equipment, gross 120,702 93,102 Less: accumulated depreciation (69,099 ) (44,463 ) Property and equipment, net $ 51,603 $ 48,639 Depreciation expense was $24.5 million, $19.9 million, and $12.7 million for fiscal 2021, 2020, and 2019, respectively. The Company capitalized $13.6 million and $13.6 million in internal-use software for fiscal 2021 and 2020, of which $3.5 million and $2.3 million was stock-based compensation expense. Amortization of the capitalized internal-use software, included in total depreciation expense above was $9.3 million and $6.1 million for fiscal 2021 and 2020, respectively. Accrued Expenses Accrued expenses consisted of the following: As of January 31, 2021 2020 (In thousands) Vendor accruals $ 11,262 $ 11,098 Accrued commission 12,521 10,033 Accrued bonuses 15,583 14,279 Accrued other payroll liabilities 31,238 21,077 Current portion of finance lease obligations 8,031 6,956 Accrued other 22,872 15,581 Accrued expenses $ 101,507 $ 79,024 Preferred Stock As of January 31, 2021 January 31, 2021

Bank Borrowing

Bank Borrowing	12 Months Ended
	Jan. 31, 2021
Debt Disclosure [Abstract]
Bank Borrowing	(3) Bank Borrowing In April 2020, the Company entered into the Third Amendment to Credit Agreement and First Amendment $60.0 million Also, pursuant to the Third Amendment, any loans drawn on the credit facility will incur interest at a rate equal to the highest of (A) the prime rate, (B) the federal funds rate plus 0.5%, and (C) the one-month LIBOR plus 1%. Interest is payable monthly in arrears with the principal and any accrued and unpaid interest due on April 23, 2022. As of January 31, 2021, the Company had not drawn down any amounts under this agreement. The Company was in compliance with the financial covenants contained in the agreement as of January 31, 2021.

Leases

Leases	12 Months Ended
	Jan. 31, 2021
Leases [Abstract]
Leases	( 4) Leases The Company leases certain facilities under operating leases, and property and equipment under finance leases that expire from fiscal 2021 to 2028. The components of lease expense were as follows: Year Ended January 31, 2021 2020 (In thousands) Operating lease costs $ 10,060 $ 10,748 Finance lease costs Amortization of assets $ 8,510 $ 5,737 Interest on lease liabilities 725 826 Total finance lease costs $ 9,235 $ 6,563 Supplemental balance sheet information related to leases is as follows: As of January 31, 2021 2020 (In thousands) Operating leases: Operating lease ROU assets $ 33,985 $ 37,875 Operating lease liabilities, current portion $ 7,951 $ 7,278 Operating lease liabilities, net of current portion 30,130 34,017 Total operating lease liabilities $ 38,081 $ 41,295 Finance leases: Property and equipment, gross $ 29,132 $ 21,321 Less: accumulated depreciation (15,876 ) (7,347 ) Property and equipment, net $ 13,256 $ 13,974 Accrued expenses $ 8,031 $ 6,956 Other noncurrent liabilities 5,761 7,261 Total finance lease liabilities $ 13,792 $ 14,217 Weighted-average lease terms and discount rates are as follows: As of January 31, 2021 Operating Leases Finance Leases Weighted-average remaining lease terms 4.8 years 1.8 years Weighted-average discount rates 5.5% 4.4% As of January 31, 2020 Operating Leases Finance Leases Weighted-average remaining lease terms 5.6 years 2.1 years Weighted-average discount rates 5.6% 5.3% Future minimum lease payments under operating leases and finance leases as of January 31, 2021 are as follows: As of January 31, 2021 Operating Leases Finance Leases (In thousands) Years ending January 31, 2022 $ 9,944 $ 8,613 2023 9,417 4,333 2024 8,459 1,326 2025 6,962 — 2026 6,871 — Thereafter 2,694 — Total lease payments 44,347 14,272 Less: amount representing interest (5,811 ) (480 ) Less: leases less than 12 months (455 ) — Total lease liabilities $ 38,081 $ 13,792 The Company enters into commitments to lease computer and office equipment for which the timing of the lease payments is not determined until the date of acceptance. As of January 31, 2021, the amounts related to these leases were approximately $ 7.4 three y

Business Combination

Business Combination	12 Months Ended
	Jan. 31, 2021
Business Combinations [Abstract]
Business Combination	(5) Business Combination On October 3, 2019, the Company acquired all outstanding shares of Mintigo Limited (Mintigo), an Israel-based company that provides a predictive analytics platform for marketing and sales. The acquisition of Mintigo is intended to enhance the predictive capabilities of the Company’s solutions. The following table summarizes the allocation of the purchase consideration to the fair value of the assets acquired and liabilities assumed: (In thousands) Cash $ 2,735 Other current and noncurrent assets 1,793 Intangible assets 7,300 Goodwill 32,379 Deferred revenue (2,100 ) Other current and noncurrent liabilities (5,880 ) Total purchase consideration $ 36,227 The intangible assets acquired consist of developed technology of $5.2 million, and customer relationships of $2.1 million and were assigned useful lives of 5 and 7 years, respectively. The fair value of the developed technology was determined utilizing the multi-period excess earning method, and the with-and-without method was utilized to determine the fair value of customer relationships. The excess of the purchase consideration over the fair value of net tangible and identifiable intangible assets acquired and liabilities assumed was recorded as goodwill, and is attributable to Mintigo’s workforce and the synergies expected to arise from the acquisition. The Company does not expect goodwill to be deductible for income tax purposes. Acquisition-related costs of approximately $1.3 million were included in general and administrative expenses during fiscal 2020 in the consolidated financial statements. The total cash consideration was $33.5 million, net of cash acquired of $2.7 million, and was fully paid in fiscal 2020. The consolidated financial statements Additionally, the Company entered into retention agreements with employees of Mintigo who joined the Company after the acquisition, totaling up to approximately $10.0 million. As payment of these retention agreements is contingent upon the continuous service of these employees with the Company, they are being accounted for as compensation over the required service period of three years commencing from the acquisition date.

Acquisition-Related Intangible

Acquisition-Related Intangible Assets	12 Months Ended
	Jan. 31, 2021
Finite Lived Intangible Assets Net [Abstract]
Acquisition-Related Intangible Assets	(6) Acquisition-Related Intangible Assets The components of identifiable intangible assets included in “Other noncurrent assets” are as follows: As of January 31, 2021 Intangible Assets, Gross Accumulated Amortization Intangible Assets, Net Remaining Amortization Periods (In thousands) Developed technology $ 5,200 $ (1,387 ) $ 3,813 3.7 years Customer relationships 2,976 (1,276 ) 1,700 5.7 years Total $ 8,176 $ (2,663 ) $ 5,513 As of January 31, 2020 Intangible Assets, Gross Accumulated Amortization Intangible Assets, Net Remaining Amortization Periods (In thousands) Developed technology $ 5,200 $ (346 ) $ 4,854 4.8 years Customer relationships 2,976 (977 ) 1,999 6.8 years Total $ 8,176 $ (1,323 ) $ 6,853 Amortization expense of acquisition-related intangible assets was $1.3 million, $0.5 million and $0.2 million for fiscal 2021, 2020, and 2019, respectively. The expected future intangible assets amortization as of January 31, 2021 is as follows: As of January 31, 2021 (In thousands) Years ending January 31, 2022 $ 1,340 2023 1,340 2024 1,340 2025 993 2026 300 Thereafter 200 Total future intangible assets amortization $ 5,513

Common Stock and Employee Stock

Common Stock and Employee Stock Plans	12 Months Ended
	Jan. 31, 2021
Text Block [Abstract]
Common Stock and Employee Stock Plans	(7) Common Stock and Employee Stock Plans As of January 31, 2021, the Company was authorized to issue 1,750,000,000 shares of common stock. Shares were reserved for future issuance as follows: As of January 31, 2021 2020 (In thousands) Outstanding stock options 6,600 10,198 Outstanding restricted stock units 8,558 10,260 Outstanding stock purchase rights — 5 Shares available for future issuances under the 2018 Stock Plan 21,564 17,071 Shares available for future issuances under the 2018 ESPP 3,717 2,786 Total 40,439 40,320 2012 Stock Plan In March 2012, the Company adopted the 2012 Plan, under which officers, employees, and consultants may be granted various forms of equity incentive compensation at the discretion of the Board of Directors, including stock options, RSUs, and SPRs. The awards have varying terms, but generally vest over four years, and are issued at the fair value of the shares of common stock on the date of grant. In connection with the IPO, the 2012 Plan was terminated and . As of January 31, 2021, options to purchase and RSUs to convert to a total of 8.0 million shares of common stock were outstanding under the 2012 Plan pursuant to their original terms and no shares were available for future grant. 2018 Stock Plan In October 2018, the Company adopted the 2018 Plan, which became effective on October 11, 2018 and serves as the successor to the Company’s 2012 Plan, and provides various forms of equity incentive awards to the Company’s officers, employees and consultants at the discretion of the Board of Directors. The awards have varying terms, but generally vest over four years, and are issued at the fair value of the shares of common stock on the date of grant. As of January 31, 2021, options to purchase and RSUs to convert to a total of 7.1 million shares of common stock were outstanding under the 2018 Plan. On the first day of each fiscal year of the Company during the term of the 2018 Plan, commencing on February 1, 2019 and ending on (and including) February 1, 2028, the aggregate number of common shares that may be issued under the 2018 Plan shall automatically increase by a number equal to the least of (a) 5% subject to anti-dilution adjustments or (c) a number of common shares determined by the Company’s board of directors. Employee Stock Purchase Plan In September 2018, the Company adopted the 2018 Employee Stock Purchase Plan (the ESPP), which became effective on October 12, 2018. The ESPP initially authorizes the issuance of 2,700,000 shares of the Company’s common stock pursuant to purchase rights granted to eligible employees. The number of shares of common stock available for sale under the ESPP also includes an annual increase on the first day of each fiscal year beginning on February 1, 2019, equal to the least of: (i) 1% of the outstanding shares of common stock as of the last day of the preceding fiscal year, (ii) 1,500,000 shares of stock subject to anti-dilution adjustments or (iii) such other amount as the board of directors may determine. Except for the initial offering period, the ESPP provides for 12-month offering periods beginning June 21 and December 21 of each year, and each offering period will consist of two six-month purchase periods. The initial offering period began October 12, 2018 and ended on December 20, 2019. On each purchase date, eligible employees will purchase the shares at a price per share equal to 85% of the lesser of (1) the fair market value of the Company’s stock on the offering date or (2) the fair market value of our stock on the purchase date For fiscal 2021, 0.4 million shares of common stock were purchased under the ESPP at a weighted-average price of $41.67 per share, and $7.8 million of stock-based compensation expense was recorded. During fiscal 2020, 1.2 million shares of common stock were purchased under the ESPP at a weighted-average price of $15.78 per share, and $5.9 million of stock-based compensation expense was recorded. During fiscal 2019, there was no common stock purchased under the ESPP, and $1.6 million of stock-based compensation expense was recorded. The Company accounted for the stock purchase rights under ESPP at the grant date (first day of the offering period) by valuing each purchase period separately. The Black-Scholes assumptions used to value the ESPP are as follows: Year Ended January 31, 2021 2020 2019 ESPP: Risk-free interest rate 0.09% - 2.05% 1.52% - 2.69% 2.51% - 2.69% Expected term (years) 0.50 - 1.00 0.50 - 1.19 0.69 - 1.19 Expected volatility 34.9% - 64.0% 32.5% - 42.9% 32.5% - 34.9% Expected dividend yield — — — Stock Purchase Rights (SPRs) with Recourse Notes SPRs have been issued in exchange for recourse promissory notes with the aggregate price of the underlying shares as the principal amount. The promissory notes are collateralized by the related common stock. Repayment is due between four and twelve years from the date of the promissory notes or earlier in certain circumstances. In addition, any proceeds from the sale of shares purchased with the notes must be applied to repay the outstanding note receivable balance. The Company has a right to repurchase the shares if the employee’s service period is not fulfilled or upon termination of employment at the original per share issuance price. The right of repurchase lapses over an employee service period which is typically four years with 25% vesting on the first anniversary of the vesting commencement date and 1/48 There were no SPRs issued since fiscal 2017. Shares underlying the SPRs are presented as outstanding on the consolidated balance sheets and consolidated statements of stockholders’ equity as the shares have voting and dividend rights and are thus considered legally outstanding. There were no outstanding SPRs as of January 31, 2021. During fiscal 2020 and 2019, an immaterial amount and 4.8 million of these underlying shares, respectively, have been excluded from the respective net loss per share calculations because the shares are considered contingently issuable and subject to repurchase. During fiscal 2021, 2020, and 2019, the recorded stock-based compensation expense related to the SPRs was immaterial. Share Repurchase There were no shares repurchased in fiscal 2021. During fiscal 2020 and 2019, the Company repurchased approximately 0.1 million unvested shares from one employee, and 0.2 million unvested shares from one employee, respectively The share repurchases took place upon termination of employment by cancelling the principal balance of the related note, plus any accrued interest from the date of purchase related to the unvested portion. Stock Options and Restricted Stock Units Stock options can be granted with an exercise price equal to or greater than the stock’s fair value at the date of grant. Most awards have 10-year terms and vest and become exercisable at a rate of 25% on the first anniversary of the vesting commencement date and 1/48 The Black-Scholes assumptions used to value the employee options at the grant dates are as follows: Year Ended January 31, 2021 2020 2019 Stock Options: Fair value of common stock $37.61 - $59.91 $32.75 - $58.82 $7.12 - $25.10 Risk-free interest rate 0.36% - 1.40% 1.51% - 2.54% 2.68% - 3.00% Expected term (years) 5.14 - 6.08 5.07 - 6.25 6.06 - 6.26 Expected volatility 36.9% - 40.3% 37.5% - 38.8% 37.0% - 37.8% Expected dividend yield — — — These assumptions and estimates were determined as follows: • Fair Value of Common Stock. Prior to the IPO, the Company’s board of directors determined the fair value of its common stock using various valuation methodologies, including valuation analyses performed by third-party valuation firms. After the IPO, the Company uses the publicly quoted market closing price as reported on the New York Stock Exchange as the fair value of its common stock. • Risk-Free Interest Rate. The risk-free interest rate for the expected term of the options was based on the U.S. Treasury yield curve in effect at the time of the grant. • Expected Term. The expected term was estimated using the simplified approach, in which the expected term of an award is presumed to be the mid-point between the vesting date and the expiration date of the award, as the Company does not have sufficient historical data relating to stock-option exercises. • Expected Volatility. As there was no public market for the Company’s common stock prior to IPO, the Company has limited information on the volatility of its common stock. Accordingly, the expected volatility for the Company was estimated by taking the average historic price volatility for industry peers, consisting of several public companies in the Company’s industry which are either similar in size, stage of life cycle, or financial leverage, over a period equivalent to the expected term of the awards . • Expected Dividend Yield. The Company has never declared or paid any cash dividends and does not presently plan to pay cash dividends in the foreseeable future. As a result, an expected dividend yield of zero was used. A summary of stock option and RSU activities for fiscal 2021 is as follows: Options Outstanding RSUs Outstanding Shares Available for Grant Shares Subject to Options Outstanding Weighted Average Exercise Price Average Remaining Contractual Life (Years) Aggregate Intrinsic Value Shares Weighted- Average Grant Date Fair Value (in thousands, except weighted average exercise price, average remaining contractual life and weighted average grant date fair value) Balance as of January 31, 2020 17,071 10,198 $ 11.69 7.55 $ 468,079 10,260 $ 23.70 Shares authorized 6,775 - - - - - - Options granted (422 ) 422 38.47 - - - - Options exercised - (2,916 ) 6.46 - - - - Options forfeited 1,104 (1,104 ) 34.97 - - - - RSUs granted (4,162 ) - - - - 4,162 50.28 RSUs vested - - - - - (4,666 ) 20.37 RSUs forfeited 1,198 - - - - (1,198 ) 33.02 Balance as of January 31, 2021 21,564 6,600 $ 11.83 6.85 $ 362,149 8,558 $ 37.15 Exercisable as of January 31, 2021 6,401 $ 11.40 6.80 $ 354,018 Vested and expected to vest as of January 31, 2021 4,521 $ 8.13 6.41 $ 264,776 7,416 The total intrinsic value of the options exercised during fiscal 2021, 2020, and 2019 was $129.5 million, $194.1 million, and $24.2 million, respectively. The intrinsic value is calculated as the difference between the fair value of the underlying common stock at the exercise date and the exercise price of the stock option. The weighted-average grant date fair value of options granted during fiscal 2021, 2020, and 2019 was $14.36, $13.87, and $5.48, respectively. As of January 31, 2021, unrecognized stock-based compensation cost related to outstanding unvested stock options that are expected to vest was $14.0 million, which is expected to be recognized over a weighted-average period of 2.1 years. RSUs granted under the 2012 Stock Plan (2012 Plan) vest upon the satisfaction of both a service condition and a liquidity condition. Both the service and liquidity conditions must be met for the expense to be recognized. The liquidity condition was satisfied upon completion of our IPO, and we recognized an expense of $29.9 million in the three months ended October 31, 2018 for the portion of the RSUs that had met the service condition as of such date. In connection with the IPO, the 2012 Plan was terminated and the number of shares of common stock reserved under the 2012 Plan that were not issued or subject to outstanding awards under the 2012 Plan on the IPO date were transferred to the 2018 Plan. The RSUs granted after the IPO under the 2018 Plan solely vest upon the satisfaction of a service condition. As of January 31, 2021, unrecognized stock-based compensation cost related to outstanding unvested RSUs that are expected to vest was $221.5 million, which is expected to be recognized over a weighted-average period of 2.8 years. Stock-Based Compensation The stock-based compensation expense, net of estimated forfeitures, by line item in the accompanying consolidated statements of comprehensive loss is summarized as follows: Year Ended January 31, 2021 2020 2019 (In thousands) Cost of subscription revenue $ 3,822 $ 2,547 $ 831 Cost of professional services revenue 2,481 2,199 851 Research and development 18,715 10,608 3,826 Sales and marketing 48,210 34,428 15,475 General and administrative 30,398 30,264 31,823 Total stock-based compensation expense $ 103,626 $ 80,046 $ 52,806 The Company’s estimated forfeiture rate is based on accumulated historical forfeiture data. The capitalized stock-based compensation expense relating to research and development expense was $3.5 million, $2.3 million, and $0.6 million during fiscal 2021, 2020, and 2019, respectively.

Fair Value Measurements

Fair Value Measurements	12 Months Ended
	Jan. 31, 2021
Fair Value Disclosures [Abstract]
Fair Value Measurements	(8) Fair Value Measurements The Company utilizes valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs to the extent possible. The Company determines fair value based on assumptions that market participants would use in pricing an asset or a liability in the principal or most advantageous market. When considering market participant assumptions in fair value measurements, the following fair value hierarchy distinguishes between observable and unobservable inputs, which are categorized in one of the following levels: – Level 1 inputs: Unadjusted quoted prices in active markets for identical assets or liabilities accessible to the reporting entity at the measurement date. – Level 2 inputs: Other than quoted prices included in Level 1 inputs that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the asset or liability. – Level 3 inputs: Unobservable inputs for the asset or liability used to measure fair value to the extent that observable inputs are not available, thereby allowing for situations in which there is little, if any, market activity for the asset or liability at measurement date. Cash and cash equivalents included investments in money market funds of $240.0 million Other than the money market funds, the Company did not hold any assets or liabilities that are measured at fair value on a recurring basis as of January 31, 2021 or 2020. There were no transfers into or out of Level 1, Level 2, or Level 3 during fiscal 2021, 2020, and 2019.

Commitments and Contingencies

Commitments and Contingencies	12 Months Ended
	Jan. 31, 2021
Commitments And Contingencies Disclosure [Abstract]
Commitments and Contingencies	(9) Commitments and Contingencies Indemnifications The Company delivers its application over the Internet as a subscription service using a SaaS model. Each subscription is subject to the terms of the contractual arrangement with the customer and generally includes certain provisions for holding the customer harmless against and indemnifying the customer for costs, damages, losses, liabilities, and expenses arising from claims that the Company’s software infringes upon a copyright, trademark, or other trade secret rights, and third-party claims arising from the Company’s breach of the contract. The Company has not incurred any expense in defense or reimbursement of any of its customers for losses related to indemnification provisions, and no material claims against the Company are outstanding as of January 31, 2021 and 2020. The Company’s exposure under these indemnification provisions is generally capped at a fixed amount in many customer agreements and uncapped in others. Due primarily to the lack of history of prior indemnification claims and the unique facts and circumstances involved in each particular contractual arrangement, the Company has determined that potential costs related to indemnification are not probable or estimable and, as such, has not recorded a reserve for fiscal 20 2 1 , 20 20 , or 201 9 . Warranties The Company provides a warranty for the implementation services it performs for its subscription services to its customers for a period of 30 days after completion of the services. The Company’s services are generally warranted to conform to the specifications set forth in the related customer contract and published documentation. In the event there is a failure of such warranties, the Company generally will correct the problem or provide a reasonable workaround or replacement product. If the Company cannot correct the problem or provide a workaround or replacement product, then the customer’s remedy is generally limited to termination of the contractual arrangement related to the nonconforming product services with a refund of the related fees paid. Accordingly, no amounts have been recorded. Legal Matters On August 24, 2020, a purported stockholder of the Company filed a putative securities class action complaint in the United States District Court for the Northern District of California, captioned Grobler v. Anaplan, Inc., et al., 3:20-cv-05959, against the Company and certain of the Company’s executive officers. The Court appointed a lead plaintiff on November 12, 2020, and on January 6, 2021, the lead plaintiff filed an amended complaint, captioned Sakkal v. Anaplan, Inc., et al. The amended complaint alleges violations of Section 10(b) and Section 20(a) of the Securities Exchange Act of 1934, as amended, purportedly on behalf of all persons who purchased Anaplan, Inc. securities between November 21, 2019, and February 26, 2020, inclusive. The claims are based upon allegations that the defendants misrepresented and/or omitted material information in certain of the Company’s prior public filings regarding the business, operations and prospects of the Company. The Company filed a motion to dismiss the amended complaint on March 8, 2021. At this point, no discovery has occurred in this case. The case is still in the preliminary stages, and it is not possible for the Company to quantify the extent of potential liability to the defendants, if any. The Company believes that the lawsuit lacks merit and intends to vigorously defend the action. The Company cannot predict the outcome of or is not able to reasonably estimate the amount or range of possible loss from the above described matter. From time to time, the Company is party to litigation and subject to claims incident to the ordinary course of business. As the Company’s growth continues, the Company may become party to an increasing number of litigation matters and claims. The outcome of litigation and claims cannot be predicted with certainty, and the resolution of these matters could materially affect the Company’s future results of operations, cash flows, or financial position. The Company is not presently party to any legal proceedings that, in the opinion of management, if determined adversely to the Company, would individually or taken together have a material adverse effect on the Company’s business, operating results, financial condition, or cash flows. Other Contractual Commitments Other contractual commitments primarily consist of data center, cloud and IT operations related to our daily business operations. Future minimum payments under our non-cancelable purchase commitments are presented in the table below: Purchase Obligations (In thousands) Year ending January 31, 2022 $ 30,250 2023 30,912 2024 39,779 2025 37,271 2026 33,219 Thereafter 16,075 Total future minimum payments $ 187,506 The table above includes commitments

Income Taxes

Income Taxes	12 Months Ended
	Jan. 31, 2021
Income Tax Disclosure [Abstract]
Income Taxes	(10) Income Taxes The components of the loss before income taxes were as follows: Year Ended January 31, 2021 2020 2019 (In thousands) Domestic $ (157,373 ) $ (115,107 ) $ (89,375 ) Foreign 7,497 (29,657 ) (38,432 ) Total $ (149,876 ) $ (144,764 ) $ (127,807 ) The provision for income taxes was as follows: Year Ended January 31, 2021 2020 2019 (In thousands) Current: Federal $ 1,311 $ — $ — State 90 76 244 Foreign 288 1,741 2,078 Total current income tax expense 1,689 1,817 2,322 Deferred: Federal $ — $ — $ — State — — — Foreign 2,402 2,636 887 Total deferred income tax expense 2,402 2,636 887 Total provision for income tax $ 4,091 $ 4,453 $ 3,209 A reconciliation of the U.S. federal statutory tax rate to the Company’s provision for income taxes was as follows: Year Ended January 31, 2021 2020 2019 (In thousands) U.S. federal taxes at statutory tax rate $ (31,474 ) $ (30,400 ) $ (26,841 ) State taxes, net of federal benefit (10,479 ) (9,427 ) (3,413 ) Stock-based compensation (40,853 ) (40,628 ) (431 ) Change in valuation allowance 84,772 98,343 32,828 Foreign income taxed at various rates (6,623 ) (5,986 ) 1,984 Impact of provision to tax return adjustment 3,640 (9,382 ) 240 Other 5,108 1,933 (1,158 ) Total $ 4,091 $ 4,453 $ 3,209 Significant components of net deferred tax assets are as follows: As of January 31, 2021 2020 (In thousands) Deferred tax assets: Net operating losses $ 282,400 $ 184,752 Stock-based compensation 13,984 18,234 Accruals and reserves 5,992 4,522 Depreciation and amortization 2,295 253 Lease liabilities 9,524 9,545 Deferred research and development costs 1,321 579 Gross deferred tax assets 315,516 217,885 Valuation allowance (280,412 ) (189,737 ) Deferred tax liabilities: Depreciation and amortization (4,247 ) (3,647 ) Accruals and reserves (2,583 ) (2,097 ) ROU assets (7,291 ) (8,387 ) Deferred commissions (27,098 ) (17,443 ) Gross deferred tax liabilities (41,219 ) (31,574 ) Total net deferred tax liabilities $ (6,115 ) $ (3,426 ) In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become deductible. Management believes it is more likely than not that the deferred tax assets will not be realized; accordingly, a valuation allowance has been established on U.S., U.K. and Israel net deferred tax assets. The valuation allowance increased $90.7 million for fiscal 2021 and increased $110.0 million for fiscal 2020. As of January 31, 2021, the Company has net operating loss carryforwards for federal income tax purposes of $933.0 million available to reduce future income subject to income taxes. The federal net operating loss carryforwards will begin to expire, if not utilized, in fiscal 2029. In addition, the Company has $233.2 million and $330.4 million of net operating loss carryforwards available to reduce future taxable income subject to California state income taxes and all other applicable state jurisdictions, respectively. The California net operating loss carryforwards will begin to expire, if not utilized, in fiscal 2031 through fiscal 2040. The other states’ net operating loss carryforwards will begin to expire at various dates beginning in fiscal 2025 through fiscal 2040, if not utilized. The U.K. net operating loss carryforwards of $235.5 million do not expire. The federal and state net operating loss carryforwards may be subject to significant limitations under Section 382 and Section 383 of the Code and similar provisions under state law. The Tax Reform Act of 1986 contains provisions that limit the federal net operating loss carryforwards that may be used in any given year in the event of special occurrences, including significant ownership changes. The Company completed an analysis under Code Sections 382 and 383 through January 31, 2019 and concluded that the limitation on its ability to utilize its net operating loss carryforwards will not be material. If there were material ownership changes subsequent to the study, such changes could limit the Company’s ability to utilize its net operating loss carryforwards. Changes in our unrecognized tax benefits are summarized as follows: As of January 31, 2021 2020 (In thousands) Beginning balance $ 6,530 $ — Additions for current year items 1,250 — Mintigo acquisition — 7,355 Lapse of statute of limitations (1,519 ) (825 ) Ending balance $ 6,261 $ 6,530 The Company does not expect any significant change in its unrecognized tax benefits during the next twelve month s that would be material to the consolidated financial statements because nearly all of the unrecognized tax benefits have been offset by a deferred tax asset, which has been reduced by a valuation allowance. The Company files income tax returns for U.S. federal income tax, several U.S. states, and other foreign jurisdictions. The Company’s most significant tax jurisdictions are the United States and the United Kingdom. The Company’s tax years for 2009 and forward are subject to examination by the federal tax authorities. The Company’s tax years for 2009 and forward are subject to examination by the state tax authorities. The Company’s tax years for 2011 and forward are subject to examination by the foreign tax authorities. The Company is currently under examination for income tax in Israel.

Net Loss Per Share Attributable

Net Loss Per Share Attributable to Common Stockholders	12 Months Ended
	Jan. 31, 2021
Earnings Per Share [Abstract]
Net Loss Per Share Attributable to Common Stockholders	(11) Net Loss Per Share Attributable to Common Stockholders The following table sets forth the computation of basic and diluted net loss per share attributable to common stockholders: Year Ended January 31, 2021 2020 2019 (In thousands, except per share data) Numerator: Net loss $ (153,967 ) $ (149,217 ) $ (131,016 ) Denominator: Weighted-average shares used in computing net loss per share attributable to common stockholders, basic and diluted 139,499 129,799 53,328 Net loss per share attributable to common stockholders, basic and diluted $ (1.10 ) $ (1.15 ) $ (2.46 ) The potential shares of common stock that were excluded from the computation of diluted net loss per share attributable to common stockholders for the periods presented because including them would have been antidilutive are as follows: As of January 31, 2021 2020 2019 (In thousands) Stock options 6,600 10,198 14,986 Stock repurchase rights — 5 4,776 Restricted stock units 8,558 10,260 10,894 Unvested shares subject to repurchase — 6 24 Total 15,158 20,469 30,680

Employee Benefit Plans

Employee Benefit Plans	12 Months Ended
	Jan. 31, 2021
Postemployment Benefits [Abstract]
Employee Benefit Plans	(12) Employee Benefit Plans On January 1, 2013, the Company initiated a savings and retirement plan for employees. The Company’s employee savings and retirement plan is qualified under Section 401 of the Internal Revenue Code. The plan is available to all regular employees on the Company’s U.S. payroll and provides employees with tax-deferred salary deductions and alternative investment options. Employees may contribute up to 90% of their salary up to the statutory prescribed annual limit. The Company also has a defined-contribution retirement plan or participates in government programs that covers substantially all employees in Australia, Canada, France, Germany, India, Israel, Japan, Malaysia, the Netherlands, the Philippines,

Summary of Business and Signi_2

Summary of Business and Significant Accounting Policies (Policies)	12 Months Ended
	Jan. 31, 2021
Accounting Policies [Abstract]
Description of Business	Description of Business Anaplan, Inc. (the Company or Anaplan) was incorporated in Delaware on July 9, 2009 and is headquartered in San Francisco, California, with offices in multiple U.S. and international locations. The Company provides a cloud-based Connected Planning platform that helps connect organizations and people to make better and faster decisions. The Company delivers its application over the Internet as a subscription service using a software-as-a-service (SaaS) model. The Company also offers professional services related to implementing and supporting its application.
Fiscal Year	Fiscal Year The Company’s fiscal year ends on January 31. References to fiscal 2021, for example, refer to the fiscal year ended January 31, 2021.
Principles of Consolidation	Principles of Consolidation The accompanying consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (U.S. GAAP) and include the accounts of the Company and its wholly owned subsidiaries (collectively, the Company). All significant intercompany balances and transactions have been eliminated in consolidation. Certain prior period amounts in the consolidated financial statements have been reclassified to conform to the current period’s presentation.
Use of Estimates	Use of Estimates The preparation of consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. Such estimates include, but are not limited to, the determination of revenue recognition, the period of benefit for deferred commissions, the fair value of intangibles and stock awards issued, and the allowance for credit losses. Actual results could differ from those estimates. In March 2020, the World Health Organization declared the outbreak of the novel strain of coronavirus (“COVID-19”) as a global pandemic with widespread and detrimental effect on the global economy. The extent of the impact of COVID-19 on the Company's operational and financial performance will depend on certain developments, including the duration and spread of the pandemic, impact on the Company's customers, prospective customers, sales cycles, and employees, all of which are uncertain and cannot be predicted. During fiscal 2021, the Company assessed the impact of COVID-19, including its estimate of credit losses for accounts receivable. As of the filing date of consolidated financial statements, the Company is not aware of any specific event or circumstance that would require updating significant estimates or judgments or revising the carrying value of the Company's assets or liabilities as presented in the consolidated financial statements. These estimates may change as new events occur and additional information is obtained. Actual results could differ from those estimates and any such differences may be material to its consolidated financial statements.
Foreign Currency	Foreign Currency The functional currency of the Company’s foreign subsidiaries is primarily their respective local currency. The Company translates all assets and liabilities of foreign subsidiaries to U.S. dollars at the current exchange rate as of the applicable consolidated balance sheet date. Revenue and expenses are translated at the average exchange rate prevailing during the period. The related unrealized gains and losses from foreign currency translation are recorded in accumulated other comprehensive loss as a separate component of stockholders’ equity. Foreign currency transaction gains were $3.8 million for fiscal 2021. Foreign currency transaction losses were $0.4 million and $1.4 million for fiscal 2020 and 201 9 , respectively, and are included in other income ( expense ) , net in the consolidated statements of comprehensive loss.
Cash and Cash Equivalents and Restricted Cash	Cash and Cash Equivalents and Restricted Cash The Company considers all highly liquid investments with a maturity of three months or less when purchased to be cash equivalents. Cash and cash equivalents are stated at fair value. Restricted cash represents cash held to collateralize lease obligations. The balance of restricted cash at the end of fiscal 2021 and 2020 was immaterial.
Fair Value Measurement	Fair Value Measurement The Company’s financial instruments, other than cash and restricted cash, consists principally of accounts receivable and accounts payable of which the fair value approximates the carrying value of these financial instruments because of their short-term nature.
Property and Equipment, net	Property and Equipment, net Property and equipment are stated at cost less accumulated depreciation. Depreciation is calculated using the straight-line method over the estimated useful lives of the related assets, which is two or three years
Business Combinations	Business Combinations The Company uses its best estimates and assumptions to assign fair value to the tangible and intangible assets acquired and liabilities assumed as of the acquisition date. During the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the fair value of these tangible and intangible assets acquired and liabilities assumed, with the corresponding offset to goodwill. Upon the conclusion of the measurement period or final determination of the fair value of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Company’s consolidated statements of comprehensive loss.
Goodwill, Intangible Assets and Other Long-Lived Assets	Goodwill, Intangible Assets and Other Long-Lived Assets The Company performs a qualitative assessment on goodwill at least annually, during the fourth quarter, or more frequently if indicators of potential impairment exist, to determine if any events or circumstances exist, such as an adverse change in business climate or a decline in the overall industry that would indicate that it would more likely than not reduce the fair value of a reporting unit below its carrying amount. If it is determined in the qualitative assessment that the fair value of a reporting unit is more likely than not below its carrying amount, then the Company will perform a quantitative impairment test. The quantitative goodwill impairment test is performed by comparing the fair value of a reporting unit with its carrying amount. Any excess in the carrying value of a reporting unit’s goodwill over its fair value is recognized as an impairment loss, limited to the total amount of goodwill allocated to that reporting unit. For purposes of goodwill impairment testing, the Company has one reporting unit. Acquisition-related intangible assets with finite lives are amortized over their estimated useful lives. The Company evaluates long-lived assets , including property, equipment and leasehold improvements and other intangible assets subject to amortization, for recoverability whenever events or changes in circumstances indicate that the carrying value of an asset or asset group may not be recoverable based on expected future cash flows attributable to that asset or asset group. Recoverability of assets held and used is measured by comparison of the carrying amount of an asset or an asset group to estimated undiscounted future net cash flows expected to be generated by the asset or asset group. If the carrying amount of an asset or asset group exceeds estimated undiscounted future cash flows, then an impairment charge would be recognized based on the excess of the carrying amount of the asset or asset group over its fair value. Assets to be disposed of are reported at the lower of their carrying amount or fair value less costs to sell. There were no material impairment charges recognized related to goodwill, intangible assets, or other long-lived assets during fiscal 2021, 2020, and 2019.
Leases	Leases The Company adopted Accounting Standards Codification Topic 842 (ASC 842), Leases, effective February 1, 2019, using the effective date transition method, which applies the provisions of the new guidance at the effective date without adjusting the comparative periods presented. The Company determines if an arrangement is a lease at inception. The Company’s lease agreements do not contain any material options to extend or terminate leases, any material residual value guarantees, any material restrictions or covenants, or any material variable lease payments. Any variable lease payments consist of common area maintenance, taxes and other costs and are expensed as incurred. ROU assets represent the Company’s right to use an underlying asset for the lease term and lease liabilities represent the obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized based on the present value of lease payments over the lease term at the commencement date. In determining the present value of lease payments, the Company uses its country specific incremental borrowing rate based on the information available at the lease commencement date, including the lease term, for operating leases. The incremental borrowing rate is a hypothetical rate based on the Company’s understanding of what its credit rating would be within each country. The operating lease ROU asset was valued at the amount of the lease liabilities adjusted for the remaining balance of unamortized lease incentives, prepaid rent, and deferred rent. Finance lease ROU assets and liabilities are recognized based on the carrying amount of the lease assets and lease liabilities. The finance lease ROU asset also includes any remaining unamortized initial direct costs. Lease expense is recognized on a straight-line basis over the lease term.
Concentration of Risk and Significant Customers	Concentration of Risk and Significant Customers Financial instruments that subject the Company to concentrations of credit risk consist primarily of cash and cash equivalents, restricted cash, and accounts receivable. The Company maintains its cash, cash equivalents, and restricted cash with high-quality financial institutions with investment-grade ratings. A majority of the cash balances are with U.S. banks and are insured to the extent defined by the Federal Deposit Insurance Corporation. The Company markets its subscription and services in the United States and in foreign countries through its direct sales force and partners. No customer accounted for more than 10% of total revenue for fiscal 2021, 2020, and 2019, or more than 10% of total accounts receivable as of January 31, 2021 and 2020.
Segment Information	Segment Information The Company operates in one operating segment. Operating segments are defined as components of an enterprise about which separate financial information is evaluated regularly by the chief operating decision maker, who is the chief executive officer, in deciding how to allocate resources and assessing performance. The Company’s chief operating decision maker allocates resources and assesses performance based upon discrete financial information at the consolidated level. The following table summarizes the Company’s long-lived assets by geographic area, which consist of property and equipment, net and operating lease right-of-use assets: As of January 31, 2021 2020 (In thousands) Long-lived assets United States $ 61,111 $ 67,104 United Kingdom 17,862 15,235 Other 6,615 4,175 Total $ 85,588 $ 86,514 Revenue by geographical region is discussed below in the Revenue Recognition disclosures.
Accounts Receivable, net	Accounts Receivable, net The Company adopted Accounting Standards Codification Topic 326 (ASC 326), Financial Instruments – Credit Losses, effective February 1, 2020 using a modified retrospective approach. Under ASC 326, accounts receivable are recorded at the invoiced amount, net of allowance for credit losses. The Company regularly reviews the adequacy of the allowance for credit losses based on a combination of factors. In establishing any required allowance, management considers historical losses adjusted for current market conditions, the Company’s customers’ financial condition, the amount of any receivables in dispute, the current receivables aging, current payment terms and expectations of forward-looking loss estimates. Accounts receivable deemed uncollectable are charged against the allowance for credit losses when identified. As of January 31, 2021 January 31, 2021
Revenue Recognition	Revenue Recognition The Company derives revenue primarily from sales of subscription services and, to a lesser degree, from professional services. Revenue is recognized when a customer obtains access to the platform and receives the related professional services. The amount of revenue recognized reflects the consideration that the Company expects to be entitled to receive in exchange for these services. The Company determine s revenue recognition through the following steps: 1. Identification of the contract, or contracts, with the customer 2. Identification of the performance obligations in the contract 3. Determination of the transaction price 4. Allocation of the transaction price to the performance obligations in the contract 5. Recognition of the revenue when, or as, a performance obligation is satisfied Subscription Revenue The Company generates revenue primarily from sales of subscriptions to access its cloud-based business and execution planning platform. Subscription arrangements with customers do not provide the customer with the right to take possession of the software operating the platform. Instead, customers are granted continuous access to the platform over the contractual period. A time-elapsed method is used to measure progress because the Company’s obligation is to provide continuous service over the contractual period. Accordingly, the fixed consideration related to subscription revenue is recognized ratably over the contract term beginning on the date access to the platform is provided. The typical subscription term is two to three years and customers are generally invoiced in annual installments at the beginning of each year within the subscription period. Most contracts are non-cancelable over the contractual term. Some customers have the option to purchase additional subscription services at a stated price. These options are evaluated on a case-by-case basis but generally do not provide a material right as they are priced within a range of prices provided to other customers for the same products and, as such, would not result in a separate performance obligation. Professional Services Revenue Professional services revenue consists of fees associated with implementation or consultation services, and training. Professional services do not result in significant customization of the subscription service and are considered distinct. A substantial majority of the professional service contracts are recognized on a time and materials basis and the related revenue is recognized as the service hours are performed. For time and materials projects, the Company invoices for professional services as the work is incurred and in arrears. Contracts with Multiple Performance Obligations Most contracts with customers contain multiple performance obligations that are distinct and accounted for separately. The transaction price is allocated to the separate performance obligations on a relative standalone selling price (SSP) basis. The Company determines SSP for all performance obligations using observable inputs, such as standalone sales and historical contract pricing. SSP is consistent with the Company’s overall pricing objectives, taking into consideration the type of subscription services and professional and other services. SSP also reflects the amount the Company would charge for that performance obligation if it were sold separately in a standalone sale, and the price the Company would sell to similar customers in similar circumstances. Variable Consideration Revenue from sales is recorded based on the transaction price, which includes estimates of variable consideration. Variable consideration may exist where a customer has purchased professional services that are sold on a time and materials basis. The Company estimates the number of hours expected to be incurred based on an expected values approach that considers historical hours incurred for similar projects based on the types and sizes of customers. Disaggregation of Revenue The following table summarizes the revenue by region based on the shipping address of customers who have contracted to use the Company’s cloud-based application: Year Ended January 31, 2021 2020 2019 Amount Percentage of Revenue Amount Percentage of Revenue Amount Percentage of Revenue (In thousands, except percentage data) Americas $ 253,775 57 % $ 205,345 59 % $ 141,595 59 % EMEA 144,260 32 110,057 32 78,868 33 APAC 49,720 11 32,620 9 20,179 8 Total $ 447,755 100 % $ 348,022 100 % $ 240,642 100 % The United States and the United Kingdom were the only two countries that represented more than 10% of the Company’s revenues in any period, comprised of $243.7 million and 54%, $197.6 million and 57%, and $136.8 million and 57% for the United States in fiscal 2021, 2020, and 2019, respectively, and $53.3 million and 12%, $41.5 million and 12%, and $32.3 million and 13% for the United Kingdom in fiscal 2021, 2020, and 2019, respectively. Contract Balances Contract assets represent revenue recognized for contracts that have not yet been invoiced to customers, typically for multi-year arrangements. Total contract assets were $0.3 million and $0.2 million as of January 31, 2021 and 2020, respectively, which were included within prepaid expenses and other current assets on the consolidated balance sheets. Contract liabilities consist of deferred revenue. Revenue is deferred when the Company has the right to invoice in advance of performance under a contract. The current portion of deferred revenue balances are recognized over the following 12-month period. The amount of revenue recognized in fiscal 2021, 2020, and 2019 that was included in deferred revenue at the beginning of each period was $216.1 million, $149.6 million, and $101.0 million, respectively.
Deferred Commissions	Deferred Commissions The Company capitalizes sales commissions that are incremental due to the acquisition of customer contracts. These costs are recorded as deferred commissions on the consolidated balance sheets. The Company determines whether costs should be deferred based on its sales compensation plans, if the commissions are in fact incremental and would not have occurred absent the customer contract. Sales commissions for renewal of a subscription contract are not considered commensurate with the commissions paid for the acquisition of the initial subscription contract given the substantive difference in commission rates between new and renewal contracts. Commissions paid upon the initial acquisition of a contract are amortized over an estimated period of benefit of five years, while commissions paid related to renewal contracts are amortized over the renewal term. Amortization is recognized on a straight-line basis commensurate with the pattern of revenue recognition. Commissions paid on professional services are typically expensed as incurred. The Company determines the period of benefit for commissions paid for the acquisition of the initial subscription contract by taking into consideration the historical initial and renewal contractual terms and estimated renewal rates. The Company determines the period of benefit for renewal subscription contracts by considering the average contractual term for renewal contracts. Amortization of deferred commissions is included in sales and marketing expense in the consolidated statements of comprehensive loss. The Company periodically reviews deferred commissions to determine whether events or changes in circumstances have occurred that could impact the period of benefit. There were no impairment losses recorded during the periods presented. The following table represents a rollforward of the Company’s deferred commissions: As of January 31, 2021 2020 (In thousands) Beginning balance $ 83,937 $ 50,890 Additions to deferred commissions 65,639 53,978 Amortization of deferred commissions (33,404 ) (20,508 ) Foreign currency translation effect of deferred commissions 3,030 (423 ) Ending balance $ 119,202 $ 83,937 Deferred commissions, current (to be recognized in next 12 months) 36,797 25,990 Deferred commissions, net of current portion 82,405 57,947 Total deferred commissions $ 119,202 $ 83,937
Remaining Performance Obligations	Remaining Performance Obligations As of January 31, 2021, the aggregate amount of the transaction price allocated to remaining performance obligations was $817.6 million, which consists of both billed consideration in the amount of $295.5 million and unbilled consideration in the amount of $522.1 million that the Company expects to recognize as revenue. The Company expects to cumulatively recognize approximately 51% and 83% of this amount as revenue in the next 12 months and 24 months, respectively, with the remaining balance recognized thereafter. The Company applied a practical expedient allowing it not to disclose the amount of the transaction price allocated to the remaining performance obligations for contracts with an original expected duration of one year or less.
Cost of Revenue	Cost of Revenue Cost of Subscription Revenue Cost of subscription revenue primarily consists of costs related to providing cloud applications, compensation and other employee-related expenses for data center staff, payments to outside service providers, customer service, data center and networking expenses, depreciation expenses, and amortization of capitalized software development costs. Cost of Professional Services Revenue Cost of professional services primarily consists of costs related to providing implementation services, optimization services, and training, and includes compensation and other employee-related expenses for professional services staff, costs of subcontractors, and travel.
Advertising Costs	Advertising Costs Advertising costs are expensed as incurred in sales and marketing expense and amounted to $13.7 million, $17.7 million, and $15.1 million for fiscal 2021, 2020, and 2019, respectively.
Stock-Based Compensation	Stock-Based Compensation Prior to the Initial Public Offering (IPO), the Company’s board of directors determined the fair value of its common stock using various valuation methodologies, including valuation analyses performed by third-party valuation firms. After the IPO, the Company uses the publicly quoted market closing price as reported on the New York Stock Exchange as the fair value of its common stock. The Company measures the cost of employee services received in exchange for an award of equity instruments, including stock options, stock purchase rights (SPRs), restricted stock units (RSUs), and purchase rights issued under the 2018 Employee Stock Purchase Plan (ESPP), based on the estimated grant-date fair value of the award. The Company calculates the fair value of options, SPRs, and the purchase rights issued under ESPP using the Black-Scholes option-pricing model and the related expense is recognized using the straight-line attribution approach. The vesting period is the period the employee is required to provide service in exchange for the award. The Company’s RSUs granted under the 2012 Stock Plan (2012 Plan) vest upon the satisfaction of both a service condition and a liquidity condition. Both the service and liquidity conditions must be met for the expense to be recognized. The liquidity condition was satisfied upon the IPO, and the Company recognized an expense of $29.9 million in the three months ended October 31, 2018 for the portion of the RSUs that had met the service condition as of such date. The Company’s RSUs granted after the IPO under the 2018 Equity Incentive Plan (2018 Plan) vest upon the satisfaction of a service condition and do not have a corresponding liquidity condition. Stock-based compensation expense includes the impact of estimated forfeitures, and has been allocated between cost of revenue and operating expense lines based on the cost category of the respective award holders.
Income Taxes	Income Taxes Income taxes are accounted for under the asset-and-liability method. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. The Company records a valuation allowance to reduce its deferred tax assets to the net amount that the Company believes is more likely than not to be realized. In assessing the need for a valuation allowance, the Company has considered its historical levels of income, expectations of future taxable income and ongoing tax planning strategies. Because of the uncertainty of the realization of the deferred tax assets, the Company has recorded a valuation allowance against substantially all deferred tax assets. Realization of its deferred tax assets is dependent primarily upon future U.S., U.K. and Israel taxable income. The Company recognizes the effect of income tax positions only if those positions are more likely than not to be sustained. Recognized income tax positions are measured at the largest amount that has a greater than 50% likelihood of being realized. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs.
Capitalized Software Development Costs	Capitalized Software Development Costs The Company capitalizes software development costs in connection with its cloud-based business modeling and planning software application, as well as certain projects for internal use, as incurred. Qualifying computer software costs that are incurred during the application development stage are capitalized. The Company capitalized $13.6 million, $13.6 million, and $8.1 million related to software costs incurred during fiscal 2021, 2020, and 2019, respectively. Capitalized software costs are amortized on a straight-line basis over the estimated useful life of the related software, which is generally two to three years, in cost of subscription revenue.
Net Loss Per Share Attributable to Common Stockholders	Net Loss Per Share Attributable to Common Stockholders Basic net loss per share attributable to common stockholders is computed by dividing the net loss attributable to common stockholders by the weighted-average number of shares of common stock outstanding during the period. Diluted net loss per share attributable to common stockholders adjusts basic net loss per share for the potentially dilutive impact of stock options, restricted stock units, and stock repurchase rights. As the Company has reported losses for all periods presented, all potentially dilutive securities are antidilutive and accordingly, basic net loss per share equals diluted net loss per share.
Recently Issued/Adopted Accounting Pronouncements	Recently Issued Accounting Pronouncements In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740), Simplifying the Accounting for Income Taxes Recently Adopted Accounting Pronouncements In June 2016, the FASB issued ASU 2016-13 “ Financial Instruments – Credit Losses (Topic 326): Measurement of credit Losses on Financial Instruments

Summary of Business and Signi_3

Summary of Business and Significant Accounting Policies (Tables)	12 Months Ended
	Jan. 31, 2021
Accounting Policies [Abstract]
Summary of Company's Long-lived Assets by Geographical Area Consist of Property and Equipment, Net and Operating Lease Right-Of-Use Assets	The following table summarizes the Company’s long-lived assets by geographic area, which consist of property and equipment, net and operating lease right-of-use assets: As of January 31, 2021 2020 (In thousands) Long-lived assets United States $ 61,111 $ 67,104 United Kingdom 17,862 15,235 Other 6,615 4,175 Total $ 85,588 $ 86,514
Disaggregation of Revenue	The following table summarizes the revenue by region based on the shipping address of customers who have contracted to use the Company’s cloud-based application: Year Ended January 31, 2021 2020 2019 Amount Percentage of Revenue Amount Percentage of Revenue Amount Percentage of Revenue (In thousands, except percentage data) Americas $ 253,775 57 % $ 205,345 59 % $ 141,595 59 % EMEA 144,260 32 110,057 32 78,868 33 APAC 49,720 11 32,620 9 20,179 8 Total $ 447,755 100 % $ 348,022 100 % $ 240,642 100 %
Rollforward of the Company's Deferred Commissions	The following table represents a rollforward of the Company’s deferred commissions: As of January 31, 2021 2020 (In thousands) Beginning balance $ 83,937 $ 50,890 Additions to deferred commissions 65,639 53,978 Amortization of deferred commissions (33,404 ) (20,508 ) Foreign currency translation effect of deferred commissions 3,030 (423 ) Ending balance $ 119,202 $ 83,937 Deferred commissions, current (to be recognized in next 12 months) 36,797 25,990 Deferred commissions, net of current portion 82,405 57,947 Total deferred commissions $ 119,202 $ 83,937

Consolidated Balance Sheet Co_2

Consolidated Balance Sheet Components (Tables)	12 Months Ended
	Jan. 31, 2021
Organization Consolidation And Presentation Of Financial Statements [Abstract]
Schedule of Property and Equipment, Net	Property and equipment consisted of the following: As of January 31, 2021 2020 (In thousands) Computer and office equipment $ 58,231 $ 46,986 Leasehold improvements 14,055 12,728 Internal-use software 41,475 29,445 Construction in progress 6,941 3,943 Property and equipment, gross 120,702 93,102 Less: accumulated depreciation (69,099 ) (44,463 ) Property and equipment, net $ 51,603 $ 48,639
Schedule of Accrued Expenses	Accrued expenses consisted of the following: As of January 31, 2021 2020 (In thousands) Vendor accruals $ 11,262 $ 11,098 Accrued commission 12,521 10,033 Accrued bonuses 15,583 14,279 Accrued other payroll liabilities 31,238 21,077 Current portion of finance lease obligations 8,031 6,956 Accrued other 22,872 15,581 Accrued expenses $ 101,507 $ 79,024

Leases (Tables)

Leases (Tables)	12 Months Ended
	Jan. 31, 2021
Leases [Abstract]
Schedule of Lease Cost	The components of lease expense were as follows: Year Ended January 31, 2021 2020 (In thousands) Operating lease costs $ 10,060 $ 10,748 Finance lease costs Amortization of assets $ 8,510 $ 5,737 Interest on lease liabilities 725 826 Total finance lease costs $ 9,235 $ 6,563
Schedule of Supplemental Balance Sheet Information Related To Leases	Supplemental balance sheet information related to leases is as follows: As of January 31, 2021 2020 (In thousands) Operating leases: Operating lease ROU assets $ 33,985 $ 37,875 Operating lease liabilities, current portion $ 7,951 $ 7,278 Operating lease liabilities, net of current portion 30,130 34,017 Total operating lease liabilities $ 38,081 $ 41,295 Finance leases: Property and equipment, gross $ 29,132 $ 21,321 Less: accumulated depreciation (15,876 ) (7,347 ) Property and equipment, net $ 13,256 $ 13,974 Accrued expenses $ 8,031 $ 6,956 Other noncurrent liabilities 5,761 7,261 Total finance lease liabilities $ 13,792 $ 14,217
Schedule of Weighted-Average Lease Terms and Discount Rates	Weighted-average lease terms and discount rates are as follows: As of January 31, 2021 Operating Leases Finance Leases Weighted-average remaining lease terms 4.8 years 1.8 years Weighted-average discount rates 5.5% 4.4% As of January 31, 2020 Operating Leases Finance Leases Weighted-average remaining lease terms 5.6 years 2.1 years Weighted-average discount rates 5.6% 5.3%
Schedule of Future Minimum Lease Payments Under Operating Leases and Finance Leases	Future minimum lease payments under operating leases and finance leases as of January 31, 2021 are as follows: As of January 31, 2021 Operating Leases Finance Leases (In thousands) Years ending January 31, 2022 $ 9,944 $ 8,613 2023 9,417 4,333 2024 8,459 1,326 2025 6,962 — 2026 6,871 — Thereafter 2,694 — Total lease payments 44,347 14,272 Less: amount representing interest (5,811 ) (480 ) Less: leases less than 12 months (455 ) — Total lease liabilities $ 38,081 $ 13,792

Business Combination (Tables)

Business Combination (Tables)	12 Months Ended
	Jan. 31, 2021
Business Combinations [Abstract]
Summary of Allocation of Purchase Consideration to Fair Value of Assets Acquired and Liabilities Assumed	The following table summarizes the allocation of the purchase consideration to the fair value of the assets acquired and liabilities assumed: (In thousands) Cash $ 2,735 Other current and noncurrent assets 1,793 Intangible assets 7,300 Goodwill 32,379 Deferred revenue (2,100 ) Other current and noncurrent liabilities (5,880 ) Total purchase consideration $ 36,227

Acquisition-Related Intangibl_2

Acquisition-Related Intangible Assets (Tables)	12 Months Ended
	Jan. 31, 2021
Finite Lived Intangible Assets Net [Abstract]
Components of Identifiable Intangible Assets Included In Other Noncurrent Assets	The components of identifiable intangible assets included in “Other noncurrent assets” are as follows: As of January 31, 2021 Intangible Assets, Gross Accumulated Amortization Intangible Assets, Net Remaining Amortization Periods (In thousands) Developed technology $ 5,200 $ (1,387 ) $ 3,813 3.7 years Customer relationships 2,976 (1,276 ) 1,700 5.7 years Total $ 8,176 $ (2,663 ) $ 5,513 As of January 31, 2020 Intangible Assets, Gross Accumulated Amortization Intangible Assets, Net Remaining Amortization Periods (In thousands) Developed technology $ 5,200 $ (346 ) $ 4,854 4.8 years Customer relationships 2,976 (977 ) 1,999 6.8 years Total $ 8,176 $ (1,323 ) $ 6,853
Summary of Expected Future Intangible Assets Amortization	The expected future intangible assets amortization as of January 31, 2021 is as follows: As of January 31, 2021 (In thousands) Years ending January 31, 2022 $ 1,340 2023 1,340 2024 1,340 2025 993 2026 300 Thereafter 200 Total future intangible assets amortization $ 5,513

Common Stock and Employee Sto_2

Common Stock and Employee Stock Plans (Tables)	12 Months Ended
	Jan. 31, 2021
Schedule of Shares Reserved for Future Issuance	Shares were reserved for future issuance as follows: As of January 31, 2021 2020 (In thousands) Outstanding stock options 6,600 10,198 Outstanding restricted stock units 8,558 10,260 Outstanding stock purchase rights — 5 Shares available for future issuances under the 2018 Stock Plan 21,564 17,071 Shares available for future issuances under the 2018 ESPP 3,717 2,786 Total 40,439 40,320
Summary of Stock Option and RSU Activities	A summary of stock option and RSU activities for fiscal 2021 is as follows: Options Outstanding RSUs Outstanding Shares Available for Grant Shares Subject to Options Outstanding Weighted Average Exercise Price Average Remaining Contractual Life (Years) Aggregate Intrinsic Value Shares Weighted- Average Grant Date Fair Value (in thousands, except weighted average exercise price, average remaining contractual life and weighted average grant date fair value) Balance as of January 31, 2020 17,071 10,198 $ 11.69 7.55 $ 468,079 10,260 $ 23.70 Shares authorized 6,775 - - - - - - Options granted (422 ) 422 38.47 - - - - Options exercised - (2,916 ) 6.46 - - - - Options forfeited 1,104 (1,104 ) 34.97 - - - - RSUs granted (4,162 ) - - - - 4,162 50.28 RSUs vested - - - - - (4,666 ) 20.37 RSUs forfeited 1,198 - - - - (1,198 ) 33.02 Balance as of January 31, 2021 21,564 6,600 $ 11.83 6.85 $ 362,149 8,558 $ 37.15 Exercisable as of January 31, 2021 6,401 $ 11.40 6.80 $ 354,018 Vested and expected to vest as of January 31, 2021 4,521 $ 8.13 6.41 $ 264,776 7,416
Summary of Stock-Based Compensation Expense, Net of Estimated Forfeitures	The stock-based compensation expense, net of estimated forfeitures, by line item in the accompanying consolidated statements of comprehensive loss is summarized as follows: Year Ended January 31, 2021 2020 2019 (In thousands) Cost of subscription revenue $ 3,822 $ 2,547 $ 831 Cost of professional services revenue 2,481 2,199 851 Research and development 18,715 10,608 3,826 Sales and marketing 48,210 34,428 15,475 General and administrative 30,398 30,264 31,823 Total stock-based compensation expense $ 103,626 $ 80,046 $ 52,806
Employee Stock Option [Member]
Schedule of Black-Scholes Assumptions to Value	The Black-Scholes assumptions used to value the employee options at the grant dates are as follows: Year Ended January 31, 2021 2020 2019 Stock Options: Fair value of common stock $37.61 - $59.91 $32.75 - $58.82 $7.12 - $25.10 Risk-free interest rate 0.36% - 1.40% 1.51% - 2.54% 2.68% - 3.00% Expected term (years) 5.14 - 6.08 5.07 - 6.25 6.06 - 6.26 Expected volatility 36.9% - 40.3% 37.5% - 38.8% 37.0% - 37.8% Expected dividend yield — — —
Employee Stock [Member]
Schedule of Black-Scholes Assumptions to Value	The Black-Scholes assumptions used to value the ESPP are as follows: Year Ended January 31, 2021 2020 2019 ESPP: Risk-free interest rate 0.09% - 2.05% 1.52% - 2.69% 2.51% - 2.69% Expected term (years) 0.50 - 1.00 0.50 - 1.19 0.69 - 1.19 Expected volatility 34.9% - 64.0% 32.5% - 42.9% 32.5% - 34.9% Expected dividend yield — — —

Commitments and Contingencies (

Commitments and Contingencies (Tables)	12 Months Ended
	Jan. 31, 2021
Commitments And Contingencies Disclosure [Abstract]
Schedule of Future Minimum Payments Under Non-cancellable Purchase Commitments	Future minimum payments under our non-cancelable purchase commitments are presented in the table below: Purchase Obligations (In thousands) Year ending January 31, 2022 $ 30,250 2023 30,912 2024 39,779 2025 37,271 2026 33,219 Thereafter 16,075 Total future minimum payments $ 187,506

Income Taxes (Tables)

Income Taxes (Tables)	12 Months Ended
	Jan. 31, 2021
Income Tax Disclosure [Abstract]
Components of Loss Before Income Taxes	The components of the loss before income taxes were as follows: Year Ended January 31, 2021 2020 2019 (In thousands) Domestic $ (157,373 ) $ (115,107 ) $ (89,375 ) Foreign 7,497 (29,657 ) (38,432 ) Total $ (149,876 ) $ (144,764 ) $ (127,807 )
Components of Provision for Income Taxes	The provision for income taxes was as follows: Year Ended January 31, 2021 2020 2019 (In thousands) Current: Federal $ 1,311 $ — $ — State 90 76 244 Foreign 288 1,741 2,078 Total current income tax expense 1,689 1,817 2,322 Deferred: Federal $ — $ — $ — State — — — Foreign 2,402 2,636 887 Total deferred income tax expense 2,402 2,636 887 Total provision for income tax $ 4,091 $ 4,453 $ 3,209
Schedule of Reconciliation of U.S. Federal Statutory Tax Rate to Company's Provision for Income Taxes	A reconciliation of the U.S. federal statutory tax rate to the Company’s provision for income taxes was as follows: Year Ended January 31, 2021 2020 2019 (In thousands) U.S. federal taxes at statutory tax rate $ (31,474 ) $ (30,400 ) $ (26,841 ) State taxes, net of federal benefit (10,479 ) (9,427 ) (3,413 ) Stock-based compensation (40,853 ) (40,628 ) (431 ) Change in valuation allowance 84,772 98,343 32,828 Foreign income taxed at various rates (6,623 ) (5,986 ) 1,984 Impact of provision to tax return adjustment 3,640 (9,382 ) 240 Other 5,108 1,933 (1,158 ) Total $ 4,091 $ 4,453 $ 3,209
Significant Components of Net Deferred Tax Assets	Significant components of net deferred tax assets are as follows: As of January 31, 2021 2020 (In thousands) Deferred tax assets: Net operating losses $ 282,400 $ 184,752 Stock-based compensation 13,984 18,234 Accruals and reserves 5,992 4,522 Depreciation and amortization 2,295 253 Lease liabilities 9,524 9,545 Deferred research and development costs 1,321 579 Gross deferred tax assets 315,516 217,885 Valuation allowance (280,412 ) (189,737 ) Deferred tax liabilities: Depreciation and amortization (4,247 ) (3,647 ) Accruals and reserves (2,583 ) (2,097 ) ROU assets (7,291 ) (8,387 ) Deferred commissions (27,098 ) (17,443 ) Gross deferred tax liabilities (41,219 ) (31,574 ) Total net deferred tax liabilities $ (6,115 ) $ (3,426 )
Summary of Changes in Unrecognized Tax Benefits	Changes in our unrecognized tax benefits are summarized as follows: As of January 31, 2021 2020 (In thousands) Beginning balance $ 6,530 $ — Additions for current year items 1,250 — Mintigo acquisition — 7,355 Lapse of statute of limitations (1,519 ) (825 ) Ending balance $ 6,261 $ 6,530

Net Loss Per Share Attributab_2

Net Loss Per Share Attributable to Common Stockholders (Tables)	12 Months Ended
	Jan. 31, 2021
Earnings Per Share [Abstract]
Schedule of Computation of Basic and Diluted Net Loss Per Share	The following table sets forth the computation of basic and diluted net loss per share attributable to common stockholders: Year Ended January 31, 2021 2020 2019 (In thousands, except per share data) Numerator: Net loss $ (153,967 ) $ (149,217 ) $ (131,016 ) Denominator: Weighted-average shares used in computing net loss per share attributable to common stockholders, basic and diluted 139,499 129,799 53,328 Net loss per share attributable to common stockholders, basic and diluted $ (1.10 ) $ (1.15 ) $ (2.46 )
Summary of potential shares of common stock that were excluded from the computation of diluted net loss per share	The potential shares of common stock that were excluded from the computation of diluted net loss per share attributable to common stockholders for the periods presented because including them would have been antidilutive are as follows: As of January 31, 2021 2020 2019 (In thousands) Stock options 6,600 10,198 14,986 Stock repurchase rights — 5 4,776 Restricted stock units 8,558 10,260 10,894 Unvested shares subject to repurchase — 6 24 Total 15,158 20,469 30,680

Summary of Business and Signi_4

Summary of Business and Significant Accounting Policies - Additional Information (Detail) $ in Thousands	3 Months Ended	12 Months Ended
	Oct. 31, 2018USD ($)	Jan. 31, 2021USD ($)CustomerSegment	Jan. 31, 2020USD ($)Customer	Jan. 31, 2019USD ($)Customer	Feb. 01, 2020USD ($)	Jan. 31, 2018USD ($)
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Description of property and equipment depreciation methods		Depreciation is calculated using the straight-line method over the estimated useful lives of the related assets, which is two or three years for all property and equipment
Number of operating segments | Segment		1
Total revenue		$ 447,755	$ 348,022	$ 240,642
Contract assets		300	200
Deferred revenue recognized		$ 216,100	149,600	101,000
Initial acquisition cost of contract period		5 years
Impairment losses		$ 0
Impairment of deferred commission		0
Remaining performance obligation		$ 817,600
Remaining performance obligations description		one year or less
Stock-based compensation expense		$ 103,626	80,046	52,806
Recognized income tax positions realized		greater than 50%
Capitalized software development cost		$ 13,600	13,600	8,100
Cumulative-effect adjustment to decrease retained earnings		278,013	291,681	$ 307,478		$ 111,639
Cumulative Effect, Period of Adoption, Adjustment [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Cumulative-effect adjustment to decrease retained earnings			$ (558)
Cumulative Effect, Period of Adoption, Adjustment [Member] | ASC 326 [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Cumulative-effect adjustment to decrease retained earnings					$ 600
Restricted Stock Units [Member] | 2012 Plan [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Stock-based compensation expense	$ 29,900
Billed Revenues [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Remaining performance obligation		295,500
Unbilled Revenues [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Remaining performance obligation		$ 522,100
United States [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Percentage of Revenue		54.00%	57.00%	57.00%
Total revenue		$ 243,700	$ 197,600	$ 136,800
United Kingdom [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Percentage of Revenue		12.00%	12.00%	13.00%
Total revenue		$ 53,300	$ 41,500	$ 32,300
COVID-19 [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Allowance for credit losses		$ 3,200	$ 1,000
Accounts Receivable [Member] | Customer Concentration Risk [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Number of customer | Customer		0	0
Percentage of Revenue		10.00%	10.00%
Revenue [Member] | Customer Concentration Risk [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Number of customer | Customer		0	0	0
Percentage of Revenue		10.00%	10.00%	10.00%
Leasehold Improvements [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Estimated useful lives		10 years
Description of Leasehold improvements amortization		Leasehold improvements are amortized using the straight-line method over the shorter of 10 years or the remaining lease term
Maximum [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Estimated useful lives		3 years
Business acquisition, measurement period		1 year
Maximum [Member] | Capitalized Software [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Estimated useful lives		3 years
Minimum [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Estimated useful lives		2 years
Minimum [Member] | Capitalized Software [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Estimated useful lives		2 years
Minimum [Member] | United States and the United Kingdom [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Percentage of Revenue		10.00%
Cash and Cash Equivalents [Member] | Maximum [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Maturity term of liquid investments		3 months
Other Income (Expense), Net [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Foreign currency transaction gains (losses)		$ 3,800	$ (400)	$ (1,400)
Sales and marketing [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Advertising costs		$ 13,700	$ 17,700	$ 15,100

Summary of Business and Signi_5

Summary of Business and Significant Accounting Policies - Summary of Company's Long-lived Assets by Geographical Area Consist of Property and Equipment, Net and Operating Lease Right-Of-Use Assets (Detail) - USD ($) $ in Thousands	Jan. 31, 2021	Jan. 31, 2020
Geographic areas, long-lived assets
Long-lived assets	$ 85,588	$ 86,514
United States [Member]
Geographic areas, long-lived assets
Long-lived assets	61,111	67,104
United Kingdom [Member]
Geographic areas, long-lived assets
Long-lived assets	17,862	15,235
Other [Member]
Geographic areas, long-lived assets
Long-lived assets	$ 6,615	$ 4,175

Summary of Business and Signi_6

Summary of Business and Significant Accounting Policies - Summary of Revenue by Geographical Region Based of Customer (Detail) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020	Jan. 31, 2019
Disaggregation of Revenue [Line Items]
Total revenue	$ 447,755	$ 348,022	$ 240,642
Operating Segments [Member]
Disaggregation of Revenue [Line Items]
Total revenue	$ 447,755	$ 348,022	$ 240,642
Percentage of Revenue	100.00%	100.00%	100.00%
Operating Segments [Member] | Americas [Member]
Disaggregation of Revenue [Line Items]
Total revenue	$ 253,775	$ 205,345	$ 141,595
Percentage of Revenue	57.00%	59.00%	59.00%
Operating Segments [Member] | EMEA [Member]
Disaggregation of Revenue [Line Items]
Total revenue	$ 144,260	$ 110,057	$ 78,868
Percentage of Revenue	32.00%	32.00%	33.00%
Operating Segments [Member] | APAC [Member]
Disaggregation of Revenue [Line Items]
Total revenue	$ 49,720	$ 32,620	$ 20,179
Percentage of Revenue	11.00%	9.00%	8.00%

Summary of Business and Signi_7

Summary of Business and Significant Accounting Policies - Rollforward of the Company's Deferred Commissions (Detail) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020
Revenue Recognition And Deferred Revenue [Abstract]
Beginning balance	$ 83,937	$ 50,890
Additions to deferred commissions	65,639	53,978
Amortization of deferred commissions	(33,404)	(20,508)
Foreign currency translation effect of deferred commissions	3,030	(423)
Ending balance	119,202	83,937
Deferred commissions, current (to be recognized in next 12 months)	36,797	25,990
Deferred commissions, net of current portion	$ 82,405	$ 57,947

Summary of Business and Signi_8

Summary of Business and Significant Accounting Policies - Additional Information (Detail 1) - Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date: 2021-02-01	Jan. 31, 2021
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Remaining performance obligation percentage	51.00%
Revenue, remaining performance obligation, expected timing of satisfaction, period	12 months
Extended Recognition Period [Member]
Nature Of Business And Summary Of Significant Accounting Policies [Line Items]
Remaining performance obligation percentage	83.00%
Revenue, remaining performance obligation, expected timing of satisfaction, period	24 months

Consolidated Balance Sheet Co_3

Consolidated Balance Sheet Components - Schedule of Property and Equipment Net (Detail) - USD ($) $ in Thousands	Jan. 31, 2021	Jan. 31, 2020
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 120,702	$ 93,102
Less: accumulated depreciation	(69,099)	(44,463)
Property and equipment, net	51,603	48,639
Computer and office equipment [Member]
Property, Plant and Equipment [Line Items]
Property and equipment, gross	58,231	46,986
Leasehold improvements [Member]
Property, Plant and Equipment [Line Items]
Property and equipment, gross	14,055	12,728
Internal-use software [Member]
Property, Plant and Equipment [Line Items]
Property and equipment, gross	41,475	29,445
Construction in progress [Member]
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 6,941	$ 3,943

Consolidated Balance Sheet Co_4

Consolidated Balance Sheet Components - Additional Information (Detail) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020	Jan. 31, 2019
Property, Plant and Equipment [Line Items]
Depreciation expense	$ 24,500	$ 19,900	$ 12,700
Internal use software capitalized	13,600	13,600
Share based compensation expense	$ 103,626	$ 80,046	$ 52,806
Preferred stock, shares authorized	25,000,000	25,000,000
Preferred stock, par value	$ 0.0001	$ 0.0001
Preferred stock, shares issued	0	0
Preferred stock, shares outstanding	0	0
Software and Software Development Costs [Member]
Property, Plant and Equipment [Line Items]
Share based compensation expense	$ 3,500	$ 2,300
Amortization of intangible assets	$ 9,300	$ 6,100

Consolidated Balance Sheet Co_5

Consolidated Balance Sheet Components - Schedule of Accrued Expenses (Detail) - USD ($) $ in Thousands	Jan. 31, 2021	Jan. 31, 2020
Accrued Liabilities Current [Abstract]
Vendor accruals	$ 11,262	$ 11,098
Accrued commission	12,521	10,033
Accrued bonuses	15,583	14,279
Accrued other payroll liabilities	31,238	21,077
Current portion of finance lease obligations	8,031	6,956
Accrued other	22,872	15,581
Accrued expenses	$ 101,507	$ 79,024

Bank Borrowing - Additional Inf

Bank Borrowing - Additional Information (Detail) - Third Amendment [Member] - Wells Fargo [Member] - Revolving Credit Facility [Member] - USD ($)	1 Months Ended	12 Months Ended
	Apr. 30, 2020	Jan. 31, 2021
Debt Instrument [Line Items]
Aggregate revolving credit commitment amount increase	$ 20,000,000
Credit facility maximum borrowing capacity	$ 60,000,000
Extended maturity date of the revolving credit facility	Apr. 23, 2022
Debt, interest rate description		any loans drawn on the credit facility will incur interest at a rate equal to the highest of (A) the prime rate, (B) the federal funds rate plus 0.5%, and (C) the one-month LIBOR plus 1%. Interest is payable monthly in arrears with the principal and any accrued and unpaid interest due on April 23, 2022.
Credit facility current borrowing balance		$ 0
Federal Funds Effective Swap Rate [Member]
Debt Instrument [Line Items]
Basis spread on variable rate	0.50%
One-month LIBOR [Member]
Debt Instrument [Line Items]
Basis spread on variable rate	1.00%

Leases - Schedule of Lease Cost

Leases - Schedule of Lease Cost (Detail) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020
Leases [Abstract]
Operating lease costs	$ 10,060	$ 10,748
Finance lease costs
Amortization of assets	8,510	5,737
Interest on lease liabilities	725	826
Total finance lease costs	$ 9,235	$ 6,563

Leases - Schedule of Supplement

Leases - Schedule of Supplemental Balance Sheet Information Related To Leases (Detail) - USD ($) $ in Thousands	Jan. 31, 2021	Jan. 31, 2020
Operating leases:
Operating lease ROU assets	$ 33,985	$ 37,875
Operating lease liabilities, current portion	7,951	7,278
Operating lease liabilities, net of current portion	30,130	34,017
Total operating lease liabilities	38,081	41,295
Finance leases:
Property and equipment, gross	29,132	21,321
Less: accumulated depreciation	(15,876)	(7,347)
Property and equipment, net	13,256	13,974
Accrued expenses	8,031	6,956
Total finance lease liabilities	13,792	14,217
Accrued Expenses [Member]
Finance leases:
Accrued expenses	8,031	6,956
Other Noncurrent Liabilities [Member]
Finance leases:
Other noncurrent liabilities	$ 5,761	$ 7,261

Leases - Schedule of Weighted-A

Leases - Schedule of Weighted-Average Lease Terms and Discount Rates (Detail)	Jan. 31, 2021	Jan. 31, 2020
Weighted-average remaining lease terms:
Finance Leases	1 year 9 months 18 days	2 years 1 month 6 days
Operating Leases	4 years 9 months 18 days	5 years 7 months 6 days
Weighted-average discount rates:
Finance Leases	4.40%	5.30%
Operating Leases	5.50%	5.60%

Leases - Schedule of Future Min

Leases - Schedule of Future Minimum Lease Payments Under Operating Leases and Finance Leases (Detail) - USD ($) $ in Thousands	Jan. 31, 2021	Jan. 31, 2020
Finance Leases, Years ending January 31,
2022	$ 8,613
2023	4,333
2024	1,326
Total lease payments	14,272
Less: amount representing interest	(480)
Total lease liabilities	13,792	$ 14,217
Operating Leases, Years ending January 31,
2022	9,944
2023	9,417
2024	8,459
2025	6,962
2026	6,871
Thereafter	2,694
Total lease payments	44,347
Total lease payments	44,347
Less: amount representing interest	(5,811)
Less: leases less than 12 months	(455)
Total lease liabilities	$ 38,081	$ 41,295

Leases - Additional Information

Leases - Additional Information (Detail) - Computer and Office Equipment [Member] $ in Millions	Jan. 31, 2021USD ($)
Lease liabilities	$ 7.4
Lease payment term	3 years

Business Combination - Addition

Business Combination - Additional Information (Detail) - Mintigo Limited [Member] - USD ($) $ in Thousands	Oct. 03, 2019	Jan. 31, 2020
Business Acquisition [Line Items]
Date of acquisition	Oct. 3, 2019
Intangible assets acquired	$ 7,300
Total cash consideration, net of cash acquired	33,500
Net of cash acquired	2,700
Business combination, retention agreement amount	$ 10,000
Business combination, retention agreement requisite service period	3 years
General and Administrative Expenses [Member]
Business Acquisition [Line Items]
Acquisition-related cost		$ 1,300
Developed Technology [Member]
Business Acquisition [Line Items]
Intangible assets acquired	$ 5,200
Estimated useful lives of acquired intangible assets	5 years
Customer Relationships [Member]
Business Acquisition [Line Items]
Intangible assets acquired	$ 2,100
Estimated useful lives of acquired intangible assets	7 years

Business Combination - Summary

Business Combination - Summary of Allocation of Purchase Consideration to Fair Value of Assets Acquired and Liabilities Assumed (Detail) - USD ($) $ in Thousands	Oct. 03, 2019	Jan. 31, 2021	Jan. 31, 2020
Business Acquisition [Line Items]
Goodwill		$ 32,379	$ 32,379
Mintigo Limited [Member]
Business Acquisition [Line Items]
Cash	$ 2,735
Other current and noncurrent assets	1,793
Intangible assets	7,300
Goodwill	32,379
Deferred revenue	(2,100)
Other current and noncurrent liabilities	(5,880)
Total purchase consideration	$ 36,227

Acquisition-Related Intangibl_3

Acquisition-Related Intangible Assets - Components of Identifiable Intangible Assets (Detail) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020
Finite Lived Intangible Assets [Line Items]
Intangible Assets, Gross	$ 8,176	$ 8,176
Accumulated Amortization	(2,663)	(1,323)
Intangible Assets, Net	5,513	6,853
Developed Technology [Member]
Finite Lived Intangible Assets [Line Items]
Intangible Assets, Gross	5,200	5,200
Accumulated Amortization	(1,387)	(346)
Intangible Assets, Net	$ 3,813	$ 4,854
Remaining Amortization Periods	3 years 8 months 12 days	4 years 9 months 18 days
Customer Relationships [Member]
Finite Lived Intangible Assets [Line Items]
Intangible Assets, Gross	$ 2,976	$ 2,976
Accumulated Amortization	(1,276)	(977)
Intangible Assets, Net	$ 1,700	$ 1,999
Remaining Amortization Periods	5 years 8 months 12 days	6 years 9 months 18 days

Acquisition-Related Intangibl_4

Acquisition-Related Intangible Assets - Additional Information (Detail) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020	Jan. 31, 2019
Mintigo Limited [Member]
Finite Lived Intangible Assets [Line Items]
Amortization expense related to acquisition-related intangible assets	$ 1.3	$ 0.5	$ 0.2

Acquisition-Related Intangibl_5

Acquisition-Related Intangible Assets - Summary of Expected Future Intangible Assets Amortization (Detail) - USD ($) $ in Thousands	Jan. 31, 2021	Jan. 31, 2020
Finite Lived Intangible Assets Future Amortization Expense [Abstract]
2022	$ 1,340
2023	1,340
2024	1,340
2025	993
2026	300
Thereafter	200
Intangible Assets, Net	$ 5,513	$ 6,853

Common Stock and Employee Sto_3

Common Stock and Employee Stock Plans - Additional Information (Detail) $ / shares in Units, $ in Thousands	1 Months Ended			3 Months Ended	12 Months Ended
	Oct. 31, 2018	Sep. 30, 2018shares	Mar. 31, 2012	Oct. 31, 2018USD ($)	Jan. 31, 2021USD ($)$ / sharesshares	Jan. 31, 2020USD ($)Employee$ / sharesshares	Jan. 31, 2019USD ($)Employee$ / sharesshares	Jan. 31, 2018shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, shares authorized					1,750,000,000	1,750,000,000
Award vesting period					4 years
Common stock, capital shares reserved for future issuance					40,439,000	40,320,000
Share based compensation expense | $					$ 103,626	$ 80,046	$ 52,806
Description of vesting rights					The right of repurchase lapses over an employee service period which is typically four years with 25% vesting on the first anniversary of the vesting commencement date and 1/48 each month thereafter. The Company deemed all employee recourse promissory notes to be non-substantive in nature and therefore the notes are not reflected in the consolidated balance sheets and consolidated statements of stockholders’ equity.
Vesting percentage					25.00%
SPRs issued					0	0	0	0
Antidilutive shares excluded from computation of earnings per share					15,158,000	20,469,000	30,680,000
Stock repurchased during period (shares)					0	100,000	200,000
Number of employees for unvested shares repurchase | Employee						1	1
Expected dividend yield					0.00%
Total intrinsic value of options exercised | $					$ 129,500	$ 194,100	$ 24,200
Weighted-average grant date fair value of options granted | $ / shares					$ 14.36	$ 13.87	$ 5.48
Stock-based compensation | $					$ 103,626	$ 80,046	$ 52,806
Research and Development [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share based compensation expense | $					18,715	10,608	3,826
Stock based compensation capitalized | $					$ 3,500	$ 2,300	$ 600
Restricted Stock Units [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, capital shares reserved for future issuance					8,558,000	10,260,000
Unrecognized stock based compensation, Weighted-average period					2 years 9 months 18 days
Unrecognized stock-based compensation cost related to outstanding unvested RSUs expected to vest | $					$ 221,500
Stock Purchase Rights [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, capital shares reserved for future issuance						5,000
Antidilutive shares excluded from computation of earnings per share					0		4,800,000
Employee Stock Option [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock, capital shares reserved for future issuance					6,600,000	10,198,000
Contract term of award					10 years
Unrecognized stock-based compensation | $					$ 14,000
Unrecognized stock based compensation, Weighted-average period					2 years 1 month 6 days
Monthly Thereafter [Member] | Restricted Stock Units [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage					2.083%
Monthly Thereafter [Member] | Employee Stock Option [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage					2.083%
After One Year [Member] | Employee Stock Option [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage					25.00%
Maximum [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Repayment period of promissory note					12 years
Minimum [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Repayment period of promissory note					4 years
Employee Stock [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share based compensation arrangement, Description					The number of shares of common stock available for sale under the ESPP also includes an annual increase on the first day of each fiscal year beginning on February 1, 2019, equal to the least of: (i) 1% of the outstanding shares of common stock as of the last day of the preceding fiscal year, (ii) 1,500,000 shares of stock subject to anti-dilution adjustments or (iii) such other amount as the board of directors may determine
Common stock issuable, percentage		1.00%
Stock authorized to be reserved for grants of awards		2,700,000
Share-based Compensation Arrangement by Share-based Payment Award, Purchase Price of common stock, percent		85.00%
Issuance of common stock under employee stock purchase plan, shares					400,000	1,200,000	0
Weighted average price per share | $ / shares					$ 41.67	$ 15.78
Share based compensation expense | $					$ 7,800	$ 5,900	$ 1,600
Employee Stock [Member] | Maximum [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share based compensation number of additional shares authorized		1,500,000
2012 Plan [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period			4 years
Stock option and RSUs outstanding					8,000,000
Common stock, capital shares reserved for future issuance					0
2012 Plan [Member] | Restricted Stock Units [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock-based compensation | $				$ 29,900
2018 Stock Option Plan [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period	4 years
Stock option and RSUs outstanding					7,100,000
Common stock, capital shares reserved for future issuance					21,564,000	17,071,000
Share based compensation arrangement, Description					On the first day of each fiscal year of the Company during the term of the 2018 Plan, commencing on February 1, 2019 and ending on (and including) February 1, 2028, the aggregate number of common shares that may be issued under the 2018 Plan shall automatically increase by a number equal to the least of (a) 5% of the total number of common shares issued and outstanding on the last day of the preceding fiscal year, (b) 7,500,000 of common shares subject to anti-dilution adjustments or (c) a number of common shares determined by the Company’s board of directors.
Common stock issuable, percentage					5.00%
Share based compensation number of additional shares authorized					7,500,000

Common Stock and Employee Sto_4

Common Stock and Employee Stock Plans - Schedule of Shares Reserved for Future Issuance (Detail) - shares shares in Thousands	Jan. 31, 2021	Jan. 31, 2020
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares reserved for future issuance	40,439	40,320
Employee Stock Option [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares reserved for future issuance	6,600	10,198
Restricted Stock Units [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares reserved for future issuance	8,558	10,260
Stock Purchase Rights [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares reserved for future issuance		5
2018 Stock Option Plan [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares reserved for future issuance	21,564	17,071
2018 ESPP [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares reserved for future issuance	3,717	2,786

Common Stock and Employee Sto_5

Common Stock and Employee Stock Plans - Schedule of Black-Scholes Assumptions to Value ESPP (Detail)	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020	Jan. 31, 2019
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected dividend yield	0.00%
Employee Stock [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Risk-free interest rate, minimum	0.09%	1.52%	2.51%
Risk-free interest rate, maximum	2.05%	2.69%	2.69%
Expected volatility, minimum	34.90%	32.50%	32.50%
Expected volatility, maximum	64.00%	42.90%	34.90%
Employee Stock [Member] | Minimum [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected term (years)	6 months	6 months	8 months 8 days
Employee Stock [Member] | Maximum [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected term (years)	1 year	1 year 2 months 8 days	1 year 2 months 8 days

Common Stock and Employee Sto_6

Common Stock and Employee Stock Plans - Summary of Black-Scholes Assumptions To Value Employee Options At Grant Dates (Detail) - $ / shares	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020	Jan. 31, 2019
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Expected dividend yield	0.00%
Employee Stock Option [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Risk-free interest rate, minimum	0.36%	1.51%	2.68%
Risk-free interest rate, maximum	1.40%	2.54%	3.00%
Expected volatility, minimum	36.90%	37.50%	37.00%
Expected volatility, maximum	40.30%	38.80%	37.80%
Employee Stock Option [Member] | Minimum [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Fair value of common stock	$ 37.61	$ 32.75	$ 7.12
Expected term (years)	5 years 1 month 20 days	5 years 25 days	6 years 21 days
Employee Stock Option [Member] | Maximum [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Fair value of common stock	$ 59.91	$ 58.82	$ 25.10
Expected term (years)	6 years 29 days	6 years 3 months	6 years 3 months 3 days

Common Stock and Employee Sto_7

Common Stock and Employee Stock Plans - Summary of Stock Option and RSU Activities (Detail) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares Available for Grant, Beginning balance	17,071
Shares Available for Grant, Shares authorized	6,775
Shares Available for Grant, Options granted	(422)
Shares Available for Grant, Options exercised	2,916
Shares Available for Grant, Options forfeited	1,104
Shares Available for Grant, RSUs granted	(4,162)
Shares Available for Grant, RSUs forfeited	1,198
Shares Available for Grant, Ending balance	21,564	17,071
Shares Subject to Options Outstanding, Beginning balance	10,198
Shares Subject to Options Outstanding, Granted	422
Shares Subject to Options Outstanding, Exercised	(2,916)
Shares Subject to Options Outstanding, Forfeited	(1,104)
Shares Subject to Options Outstanding, Ending balance	6,600	10,198
Shares Subject to Options Outstanding, Exercisable	6,401
Shares Subject to Options Outstanding, Vested and expected to vest	4,521
Options Outstanding, Weighted Average Exercise Price, Beginning balance	$ 11.69
Options Outstanding, Weighted Average Exercise Price, Granted	38.47
Options Outstanding, Weighted Average Exercise Price, Exercised	6.46
Options Outstanding, Weighted Average Exercise Price, Forfeited	34.97
Options outstanding, Weighted Average Exercise Price, Ending balance	11.83	$ 11.69
Options Outstanding, Weighted Average Exercise Price, Exercisable	11.40
Options Outstanding, Weighted Average Exercise Price, Vested and expected to vest	$ 8.13
Options Outstanding, Average Remaining Contractual Life	6 years 10 months 6 days	7 years 6 months 18 days
Options Outstanding, Average Remaining Contractual Life, Exercisable	6 years 9 months 18 days
Options Outstanding, Average Remaining Contractual Life, Vested and expected to vest	6 years 4 months 28 days
Options Outstanding, Aggregate Intrinsic Value, Beginning balance	$ 468,079
Options outstanding, Aggregate Intrinsic Value, Ending balance	362,149	$ 468,079
Options Outstanding, Aggregate Intrinsic Value, Exercisable	354,018
Options Outstanding, Aggregate Intrinsic Value, Vested and expected to vest	$ 264,776
Restricted Stock Units [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Nonvested RSUs as of January 31, 2020	10,260
Shares, Granted	4,162
Shares, Vested	(4,666)
RSU forfeited	(1,198)
Nonvested RSUs as of January 31, 2021	8,558	10,260
Vested and expected to vest as of January 31, 2021	$ 7,416
Weighted Average Grant Date Fair Value, Beginning balance	$ 23.70
Weighted Average Grant Date Fair Value, RSUs granted	50.28
Weighted Average Grant Date Fair Value, RSUs vested	20.37
Weighted Average Grant Date Fair Value, RSUs forfeited	33.02
Weighted Average Grant Date Fair Value, Ending balance	$ 37.15	$ 23.70

Common Stock and Employee Sto_8

Common Stock and Employee Stock Plans - Summary of Stock-Based Compensation Expense, Net of Estimated Forfeitures (Detail) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020	Jan. 31, 2019
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation expense	$ 103,626	$ 80,046	$ 52,806
Subscription [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation expense	3,822	2,547	831
Professional services [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation expense	2,481	2,199	851
Research and Development [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation expense	18,715	10,608	3,826
Sales and marketing [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation expense	48,210	34,428	15,475
General and Administrative [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation expense	$ 30,398	$ 30,264	$ 31,823

Fair Value Measurements - Addit

Fair Value Measurements - Additional Information (Detail) - USD ($)	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020	Jan. 31, 2019
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Transfers of assets from level 1 into level 2	$ 0	$ 0	$ 0
Transfers of assets out of level 2 to level 1	0	0	0
Transfers of liabilities from level 1 into level 2	0	0	0
Transfers of liabilities out of level 2 to level 1	0	0	0
Transfers of assets into level 3	0	0	0
Transfers of assets out of level 3	0	0	0
Transfers of liabilities into level 3	0	0	0
Transfers of liabilities out of level 3	0	0	$ 0
Fair Value, Measurements, Recurring [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets measured at fair value	0	0
Liabilities measured at fair value	0	$ 0
Fair Value, Measurements, Recurring [Member] | Money Market Funds [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets measured at fair value	$ 240,000,000

Commitments and Contingencies -

Commitments and Contingencies - Additional Information (Detail)	12 Months Ended
	Jan. 31, 2021
Commitments And Contingencies Disclosure [Abstract]
Warranty implementation services	30 days

Commitments and Contingencies_2

Commitments and Contingencies - Schedule of Future Minimum Payments Under Non-cancellable Purchase Commitments (Detail) $ in Thousands	Jan. 31, 2021USD ($)
Commitments And Contingencies Disclosure [Abstract]
2022	$ 30,250
2023	30,912
2024	39,779
2025	37,271
2026	33,219
Thereafter	16,075
Total future minimum payments	$ 187,506

Income Taxes - Components of Lo

Income Taxes - Components of Loss Before Income Taxes (Detail) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020	Jan. 31, 2019
Income Tax Disclosure [Abstract]
Domestic	$ (157,373)	$ (115,107)	$ (89,375)
Foreign	7,497	(29,657)	(38,432)
Loss before income taxes	$ (149,876)	$ (144,764)	$ (127,807)

Income Taxes - Components of Pr

Income Taxes - Components of Provision for Income Taxes (Detail) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020	Jan. 31, 2019
Current:
Federal	$ 1,311
State	90	$ 76	$ 244
Foreign	288	1,741	2,078
Total current income tax expense	1,689	1,817	2,322
Deferred:
Foreign	2,402	2,636	887
Total deferred income tax expense	2,402	2,636	887
Total provision for income tax	$ 4,091	$ 4,453	$ 3,209

Income Taxes - Schedule of Reco

Income Taxes - Schedule of Reconciliation of U.S. Federal Statutory Tax Rate to Company's Provision for Income Taxes (Detail) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020	Jan. 31, 2019
Income Tax Disclosure [Abstract]
U.S. federal taxes at statutory tax rate	$ (31,474)	$ (30,400)	$ (26,841)
State taxes, net of federal benefit	(10,479)	(9,427)	(3,413)
Stock-based compensation	(40,853)	(40,628)	(431)
Change in valuation allowance	84,772	98,343	32,828
Foreign income taxed at various rates	(6,623)	(5,986)	1,984
Impact of provision to tax return adjustment	3,640	(9,382)	240
Other	5,108	1,933	(1,158)
Total provision for income tax	$ 4,091	$ 4,453	$ 3,209

Income Taxes - Significant Comp

Income Taxes - Significant Components of Net Deferred Tax Assets (Detail) - USD ($) $ in Thousands	Jan. 31, 2021	Jan. 31, 2020
Deferred tax assets:
Net operating losses	$ 282,400	$ 184,752
Stock-based compensation	13,984	18,234
Accruals and reserves	5,992	4,522
Depreciation and amortization	2,295	253
Lease liabilities	9,524	9,545
Deferred research and development costs	1,321	579
Gross deferred tax assets	315,516	217,885
Valuation allowance	(280,412)	(189,737)
Deferred tax liabilities:
Depreciation and amortization	(4,247)	(3,647)
Accruals and reserves	(2,583)	(2,097)
ROU assets	(7,291)	(8,387)
Deferred commissions	(27,098)	(17,443)
Gross deferred tax liabilities	(41,219)	(31,574)
Total net deferred tax liabilities	$ (6,115)	$ (3,426)

Income Taxes - Additional Infor

Income Taxes - Additional Information (Detail) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020
Income Taxes [Line Items]
Increase (decrease) in valuation allowance	$ 90.7	$ 110
Federal [Member]
Income Taxes [Line Items]
Net operating loss carryforwards	933
State Jurisdictions [Member]
Income Taxes [Line Items]
Net operating loss carryforwards	330.4
State Jurisdictions [Member] | California [Member]
Income Taxes [Line Items]
Net operating loss carryforwards	233.2
Foreign [Member] | United Kingdom [Member]
Income Taxes [Line Items]
Net operating loss carryforwards	$ 235.5

Income Taxes - Summary of Chang

Income Taxes - Summary of Changes in Unrecognized Tax Benefits (Detail) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020
Unrecognized Tax Benefits [Line Items]
Beginning balance	$ 6,530
Additions for current year items	1,250
Lapse of statute of limitations	(1,519)	$ (825)
Ending balance	$ 6,261	6,530
Mintigo Limited [Member]
Unrecognized Tax Benefits [Line Items]
Mintigo acquisition		$ 7,355

Net Loss Per Share Attributab_3

Net Loss Per Share Attributable to Common Stockholders - Schedule of Computation of Basic and Diluted Net Loss Per Share (Detail) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020	Jan. 31, 2019
Numerator:
Net loss	$ (153,967)	$ (149,217)	$ (131,016)
Denominator:
Weighted-average shares used in computing net loss per share attributable to common stockholders, basic and diluted	139,499	129,799	53,328
Net loss per share attributable to common stockholders, basic and diluted	$ (1.10)	$ (1.15)	$ (2.46)

Net Loss Per Share Attributab_4

Net Loss Per Share Attributable to Common Stockholders - Summary of Potential Shares of Common Stock That Were Excluded From the Computation of Diluted Net Loss Per Share Attributable to Common Stockholders (Detail) - shares shares in Thousands	12 Months Ended
	Jan. 31, 2021	Jan. 31, 2020	Jan. 31, 2019
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities that were not included in the diluted per share calculations	15,158	20,469	30,680
Employee Stock Option [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities that were not included in the diluted per share calculations	6,600	10,198	14,986
Stock Repurchase Rights [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities that were not included in the diluted per share calculations		5	4,776
Restricted Stock Units [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities that were not included in the diluted per share calculations	8,558	10,260	10,894
Unvested Shares Subject To Repurchase [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities that were not included in the diluted per share calculations		6	24

Employee Benefit Plans - Additi

Employee Benefit Plans - Additional information (Detail)	Jan. 01, 2013
Compensation And Retirement Disclosure [Abstract]
Maximum percentage of salary contribution to employee benefit plan	90.00%