Segment Information | Segment Information The Company operates in four business segments: Payment Services - Puerto Rico & Caribbean, Payment Services - Latin America, Merchant Acquiring, and Business Solutions. The Payment Services - Puerto Rico & Caribbean segment revenues are comprised of revenues related to providing access to the ATH debit network and other card networks to financial institutions, including related services such as authorization, processing, management and recording of ATM and point of sale ("POS") transactions, and ATM management and monitoring. The segment revenues also include revenues from card processing services (such as credit and debit card processing, authorization and settlement and fraud monitoring and control to debit or credit issuers), payment processing services (such as payment and billing products for merchants, businesses and financial institutions) and EBT (which principally consist of services to the government of Puerto Rico for the delivery of benefits to participants). For ATH debit network and processing services, revenues are primarily driven by the number of transactions processed. Revenues are derived primarily from network fees, transaction switching and processing fees, and the leasing of POS devices. For card issuer processing, revenues are primarily dependent upon the number of cardholder accounts on file, transactions and authorizations processed, the number of cards embossed and other processing services. For EBT services, revenues are primarily derived from the number of beneficiaries on file. The Payment Services - Latin America segment revenues consist of revenues related to providing access to the ATH network and other card networks to financial institutions, including related services such as authorization, processing, management and recording of ATM and POS transactions, and ATM management and monitoring. The segment revenues also include revenues from card processing services (such as credit and debit card processing, authorization and settlement and fraud monitoring and control to debit or credit issuers), payment processing services (such as payment and billing products for merchants, businesses and financial institutions), as well as licensed software solutions for risk and fraud management and card payment processing. For ATH debit network and processing services, revenues are primarily driven by the number of transactions processed. Revenues are derived primarily from network fees, transaction switching and processing fees, and the leasing of POS devices. For card issuer processing, revenues are primarily dependent upon the number of cardholder accounts on file, transactions and authorizations processed, the number of cards embossed, and other processing services. The Merchant Acquiring segment consists of revenues from services that allow merchants to accept electronic methods of payment. In the Merchant Acquiring segment, revenues include a discount fee and membership fees charged to merchants, debit network fees and rental fees from POS devices and other equipment, net of credit card interchange and assessment fees charged by credit cards associations (such as VISA or MasterCard) or payment networks. The discount fee is generally a percentage of the transaction value. EVERTEC also charges merchants for other services that are unrelated to the number of transactions or the transaction value. The Business Solutions segment consists of revenues from a full suite of business process management solutions in various product areas such as core bank processing, network managed services, IT professional services, business process outsourcing, item processing, cash processing, and fulfillment. Core bank processing and network services revenues are derived in part from a recurrent fixed fee and from fees based on the number of accounts on file (i.e. savings or checking accounts, loans, etc.) or computer resources utilized. Revenues from other processing services within the Business Solutions segment are generally volume-based and depend on factors such as the number of accounts processed. In addition, EVERTEC is a reseller of hardware and software products and these resale transactions are generally non-recurring. In addition to the four operating segments described above, Management identified certain functional cost areas that operate independently and do not constitute businesses in themselves. These areas could neither be concluded as operating segments nor could they be combined with any other operating segments. Therefore, these areas are aggregated and presented as “Corporate and Other” category in the financial statements alongside the operating segments. The Corporate and other category consists of corporate overhead expenses, intersegment eliminations, certain leveraged activities and other non-operating and miscellaneous expenses that are not included in the operating segments. The overhead and leveraged costs relate to activities such as: • marketing, • corporate finance and accounting, • human resources, • legal, • risk management functions, • internal audit, • corporate debt related costs, • non-operating depreciation and amortization expenses generated as a result of merger and acquisition activity, • intersegment revenues and expenses, and • other non-recurring fees and expenses that are not considered when management evaluates financial performance at a segment level The Chief Operating Decision Maker ("CODM") reviews the operating segments separate financial information to assess performance and to allocate resources. Management evaluates the operating results of each of its operating segments based upon revenues and Adjusted Earnings before Interest, Taxes, Depreciation and Amortization ("Adjusted EBITDA"). Adjusted EBITDA is defined as EBITDA further adjusted to exclude unusual items and other adjustments. Adjusted EBITDA, as it relates to operating segments, is presented in conformity with Accounting Standards Codification Topic 280, "Segment Reporting" given that it is reported to the CODM for purposes of allocating resources. Segment asset disclosure is not used by the CODM as a measure of segment performance since the segment evaluation is driven by revenues and adjusted EBITDA performance. As such, segment assets are not disclosed in the notes to the accompanying condensed consolidated financial statements. The following tables set forth information about the Company’s operations by its four business segments for the periods indicated: Three months ended September 30, 2019 (In thousands) Payment Payment Merchant Business Corporate and Other (1) Total Revenues $ 30,411 $ 20,596 $ 26,436 $ 52,945 $ (11,584 ) $ 118,804 Operating costs and expenses 15,821 11,943 15,978 32,259 8,001 84,002 Depreciation and amortization 3,093 2,650 457 3,780 6,992 16,972 Non-operating income (expenses) 410 (3,824 ) 8 67 3,962 623 EBITDA 18,093 7,479 10,923 24,533 (8,631 ) 52,397 Compensation and benefits (2) 284 109 285 549 2,228 3,455 Transaction, refinancing and other fees (3) — — — — (372 ) (372 ) Adjusted EBITDA $ 18,377 $ 7,588 $ 11,208 $ 25,082 $ (6,775 ) $ 55,480 (1) Corporate and Other consists of corporate overhead, certain leveraged activities, other non-operating expenses and intersegment eliminations. Intersegment revenue eliminations predominantly reflect the $10.0 million processing fee from the Payments Services - Puerto Rico & Caribbean segment to the Merchant Acquiring segment and intercompany software sale and developments of $1.6 million from the Payment Services - Latin America segment charged to the Payment Services - Puerto Rico & Caribbean segment. Corporate and Other was impacted by the intersegment elimination of revenue recognized in the Payment Services - Latin America segment and capitalized in the Payment Services - Puerto Rico & Caribbean segment; excluding this impact, Corporate and Other Adjusted EBITDA would be $5.2 million . (2) Primarily represents share-based compensation. (3) Primarily represents the elimination of non-cash equity earnings from our 19.99% equity investment in Consorcio de Tarjetas Dominicanas S.A., net of cash dividends received. Three months ended September 30, 2018 (In thousands) Payment Payment Merchant Business Corporate and Other (1) Total Revenues $ 28,951 $ 18,907 $ 24,486 $ 48,831 $ (9,158 ) $ 112,017 Operating costs and expenses 13,021 18,890 14,160 30,983 2,602 79,656 Depreciation and amortization 2,505 2,337 427 3,398 7,121 15,788 Non-operating income (expenses) 602 3,834 — 12 (3,080 ) 1,368 EBITDA 19,037 6,188 10,753 21,258 (7,719 ) 49,517 Compensation and benefits (2) 207 363 196 485 1,117 2,368 Transaction, refinancing and other fees (3) — — (1 ) 1 215 215 Adjusted EBITDA $ 19,244 $ 6,551 $ 10,948 $ 21,744 $ (6,387 ) $ 52,100 (1) Corporate and Other consists of corporate overhead, certain leveraged activities, other non-operating expenses and intersegment eliminations. Intersegment revenue eliminations predominantly reflect the $9.2 million processing fee from the Payments Services - Puerto Rico & Caribbean segment to the Merchant Acquiring segment. (2) Primarily represents share-based compensation. (3) Primarily the elimination of non-cash equity earnings from our 19.99% equity investment in Consorcio de Tarjetas Dominicanas S.A., net of cash dividends received and fees and expenses associated with corporate transactions as defined in the Credit Agreement. Nine months ended September 30, 2019 (In thousands) Payment Payment Merchant Business Corporate and Other (1) Total Revenues $ 92,910 $ 62,533 $ 79,203 $ 159,492 $ (33,950 ) $ 360,188 Operating costs and expenses 43,666 47,170 45,926 101,128 12,403 250,293 Depreciation and amortization 8,476 7,393 1,348 12,113 21,110 50,440 Non-operating income (expenses) 1,461 411 39 287 (2,091 ) 107 EBITDA 59,181 23,167 34,664 70,764 (27,334 ) 160,442 Compensation and benefits (2) 778 448 760 1,632 6,774 10,392 Transaction, refinancing and other fees (3) — 2 — — 37 39 Adjusted EBITDA $ 59,959 $ 23,617 $ 35,424 $ 72,396 $ (20,523 ) $ 170,873 (1) Corporate and Other consists of corporate overhead, certain leveraged activities, other non-operating expenses and intersegment eliminations. Intersegment revenue eliminations predominantly reflect the $29.0 million processing fee from the Payments Services - Puerto Rico & Caribbean segment to the Merchant Acquiring segment, intercompany software sale and developments of $4.9 million from the Payment Services - Latin America segment charged to the Payment Services - Puerto Rico & Caribbean segment. Corporate and Other was impacted by the intersegment elimination of revenue recognized in the Payment Services - Latin America segment and capitalized in the Payment Services - Puerto Rico & Caribbean segment; excluding this impact, Corporate and Other Adjusted EBITDA would be $15.6 million . (2) Primarily represents share-based compensation, other compensation expense and severance payments. (3) Primarily represents the elimination of non-cash equity earnings from our 19.99% equity investment in Consorcio de Tarjetas Dominicanas S.A., net of cash dividends received and fees and expenses associated with corporate transactions as defined in the Credit Agreement. Nine months ended September 30, 2018 (In thousands) Payment Payment Merchant Business Corporate and Other (1) Total Revenues $ 84,162 $ 58,534 $ 73,829 $ 145,985 $ (26,872 ) $ 335,638 Operating costs and expenses 39,084 55,357 41,413 90,349 12,879 239,082 Depreciation and amortization 7,230 7,035 1,268 10,437 21,413 47,383 Non-operating income (expenses) 1,969 7,048 8 378 (6,913 ) 2,490 EBITDA 54,277 17,260 33,692 66,451 (25,251 ) 146,429 Compensation and benefits (2) 885 1,080 746 1,609 6,350 10,670 Transaction, refinancing and other fees (3) (250 ) — — 1 2,986 2,737 Adjusted EBITDA $ 54,912 $ 18,340 $ 34,438 $ 68,061 $ (15,915 ) $ 159,836 (1) Corporate and Other consists of corporate overhead, certain leveraged activities, other non-operating expenses and intersegment eliminations. Intersegment revenue eliminations predominantly reflect the $26.9 million processing fee from the Payments Services - Puerto Rico & Caribbean segment to the Merchant Acquiring segment. (2) Primarily represents share-based compensation, other compensation expense and severance payments. (3) Primarily represents fees and expenses associated with corporate transactions as defined in the Credit Agreement and the elimination of non-cash equity earnings from our 19.99% equity investment in Consorcio de Tarjetas Dominicanas S.A., net of cash dividends received. The reconciliation of EBITDA to consolidated net income is as follows: Three months ended September 30, Nine months ended September 30, (In thousands) 2019 2018 2019 2018 Total EBITDA $ 52,397 $ 49,517 $ 160,442 $ 146,429 Less: Income tax expense 3,720 3,302 10,018 10,349 Interest expense, net 6,919 7,352 21,327 22,375 Depreciation and amortization 16,972 15,788 50,440 47,383 Net Income $ 24,786 $ 23,075 $ 78,657 $ 66,322 |