Segment Information | Segment Information The Company operates in four business segments: Payment Services - Puerto Rico & Caribbean, Payment Services - Latin America (collectively "Payment Services segments"), Merchant Acquiring, and Business Solutions. The Payment Services - Puerto Rico & Caribbean segment revenues are comprised of revenues related to providing access to the ATH debit network and other card networks to financial institutions, including related services such as authorization, processing, management and recording of ATM and point of sale ("POS") transactions, and ATM management and monitoring. The segment revenues also include revenues from card processing services (such as credit and debit card processing, authorization and settlement and fraud monitoring and control to debit or credit issuers), payment processing services (such as payment and billing products for merchants, businesses and financial institutions), ATH Movil (person-to-person and person-to-merchant digital transactions) and EBT (which principally consist of services to the government of Puerto Rico for the delivery of benefits to participants). For ATH debit network and processing services, revenues are primarily driven by the number of transactions processed. Revenues are derived primarily from network fees, transaction switching and processing fees, and the leasing of POS devices. For card issuer processing, revenues are primarily dependent upon the number of cardholder accounts on file, transactions and authorizations processed, the number of cards embossed and other processing services. For EBT services, revenues are primarily derived from the number of beneficiaries on file. The Payment Services - Latin America segment revenues consist of revenues related to providing access to the ATH network of ATMs and other card networks to financial institutions, including related services such as authorization, processing, management and recording of ATM and POS transactions, and ATM management and monitoring. The segment revenues also include revenues from card processing services (such as credit and debit card processing, authorization and settlement and fraud monitoring and control to debit or credit issuers), payment processing services (such as payment and billing products for merchants, businesses and financial institutions), as well as licensed software solutions for risk and fraud management and card payment processing. For network and processing services, revenues are primarily driven by the number of transactions processed. Revenues are derived primarily from network fees, transaction switching and processing fees, and the leasing of POS devices. For card issuer processing, revenues are primarily dependent upon the number of cardholder accounts on file, transactions and authorizations processed, the number of cards embossed, and other processing services. The Merchant Acquiring segment consists of revenues from services that allow merchants to accept electronic methods of payment. In the Merchant Acquiring segment, revenues include a discount fee and membership fees charged to merchants, debit network fees and rental fees from POS devices and other equipment, net of credit card interchange and assessment fees charged by credit cards associations (such as VISA or MasterCard) or payment networks. The discount fee is generally a percentage of the transaction value. EVERTEC also charges merchants for other services that are unrelated to the number of transactions or the transaction value. The Business Solutions segment consists of revenues from a full suite of business process management solutions in various product areas such as core bank processing, network hosting and management, IT professional services, business process outsourcing, item processing, cash processing, and fulfillment. Core bank processing and network services revenues are derived in part from a recurrent fixed fee and from fees based on the number of accounts on file (i.e. savings or checking accounts, loans, etc.) or computer resources utilized. Revenues from other processing services within the Business Solutions segment are generally volume-based and depend on factors such as the number of accounts processed. In addition, EVERTEC is a reseller of hardware and software products and these resale transactions are generally non-recurring. In addition to the four operating segments described above, management identified certain functional cost areas that operate independently and do not constitute businesses in themselves. These areas could neither be concluded as operating segments nor could they be combined with any other operating segments. Therefore, these areas are aggregated and presented within the “Corporate and Other” category in the financial statements alongside the operating segments. The Corporate and Other category consists of corporate overhead expenses, intersegment eliminations, certain leveraged activities and other non-operating and miscellaneous expenses that are not included in the operating segments. The overhead and leveraged costs relate to activities such as: • marketing, • corporate finance and accounting, • human resources, • legal, • risk management functions, • internal audit, • corporate debt related costs, • non-operating depreciation and amortization expenses generated as a result of merger and acquisition activity, • intersegment revenues and expenses, and • other non-recurring fees and expenses that are not considered when management evaluates financial performance at a segment level The Chief Operating Decision Maker ("CODM") reviews the operating segments separate financial information to assess performance and to allocate resources. Management evaluates the operating results of each of its operating segments based upon revenues and Adjusted EBITDA. Adjusted EBITDA is defined as EBITDA further adjusted to exclude unusual items and other adjustments. Adjusted EBITDA, as it relates to operating segments, is presented in conformity with ASC Topic 280, Segment Reporting , given that it is reported to the CODM for purposes of allocating resources. Segment asset disclosure is not used by the CODM as a measure of segment performance since the segment evaluation is driven by revenues and Adjusted EBITDA. As such, segment assets are not disclosed in the notes to the accompanying unaudited condensed consolidated financial statements. The following tables set forth information about the Company’s operations by its four business segments for the periods indicated: Three months ended September 30, 2021 (In thousands) Payment Payment Merchant Business Corporate and Other (1) Total Revenues $ 38,773 $ 26,792 $ 37,606 $ 58,134 $ (15,422) $ 145,883 Operating costs and expenses 21,420 22,209 19,922 37,412 (2,097) 98,866 Depreciation and amortization 3,989 2,809 1,010 4,691 6,246 18,745 Non-operating income (expenses) 203 1,844 281 551 (2,322) 557 EBITDA 21,545 9,236 18,975 25,964 (9,401) 66,319 Compensation and benefits (2) 260 755 255 70 2,153 3,493 Transaction, refinancing and other fees (3) — — — — (42) (42) Adjusted EBITDA $ 21,805 $ 9,991 $ 19,230 $ 26,034 $ (7,290) $ 69,770 (1) Corporate and Other consists of corporate overhead, certain leveraged activities, other non-operating expenses and intersegment eliminations. Intersegment revenue eliminations predominantly reflect the $10.8 million processing fee from Payments Services - Puerto Rico & Caribbean to Merchant Acquiring, intercompany software developments and transaction processing of $2.4 million from Payment Services - Latin America to both Payment Services - Puerto Rico & Caribbean and Business Solutions, and transaction processing and monitoring fees of $2.2 million from Payment Services - Puerto Rico & Caribbean to Payment Services - Latin America. (2) Primarily represents share-based compensation. (3) Primarily represents fees and expenses associated with corporate transactions as defined in the 2018 Credit Agreement, the elimination of non-cash equity earnings from our 19.99% equity investment in Consorcio de Tarjetas Dominicanas S.A, net of dividends received. Three months ended September 30, 2020 (In thousands) Payment Payment Merchant Business Corporate and Other (1) Total Revenues $ 33,284 $ 21,241 $ 30,646 $ 63,018 $ (11,682) $ 136,507 Operating costs and expenses 19,045 18,284 15,643 35,276 4,415 92,663 Depreciation and amortization 3,349 2,936 477 4,372 6,993 18,127 Non-operating income (expenses) 127 2,959 161 411 (970) 2,688 EBITDA 17,715 8,852 15,641 32,525 (10,074) 64,659 Compensation and benefits (2) 258 686 244 466 2,015 3,669 Transaction, refinancing and other fees (3) 500 — — — 1,205 1,705 Adjusted EBITDA $ 18,473 $ 9,538 $ 15,885 $ 32,991 $ (6,854) $ 70,033 (1) Corporate and Other consists of corporate overhead, certain leveraged activities, other non-operating expenses and intersegment eliminations. Intersegment revenue eliminations predominantly reflect the $9.1 million processing fee from Payments Services - Puerto Rico & Caribbean to Merchant Acquiring and intercompany software developments and transaction processing of $2.6 million from Payment Services - Latin America to Payment Services - Puerto Rico & Caribbean. (2) Primarily represents share-based compensation. (3) Primarily represents fees and expenses associated with corporate transactions as defined in the 2018 Credit Agreement, a software impairment charge and the elimination of non-cash equity earnings from our 19.99% equity investment in Consorcio de Tarjetas Dominicanas S.A. Nine months ended September 30, 2021 (In thousands) Payment Payment Merchant Business Corporate and Other (1) Total Revenues $ 113,626 $ 77,641 $ 106,808 $ 179,438 $ (42,954) $ 434,559 Operating costs and expenses 61,270 63,020 55,762 110,276 (2,077) 288,251 Depreciation and amortization 11,813 8,695 2,631 14,085 18,867 56,091 Non-operating income (expenses) 618 5,348 835 2,494 (5,269) 4,026 EBITDA 64,787 28,664 54,512 85,741 (27,279) 206,425 Compensation and benefits (2) 781 2,321 781 1,193 6,204 11,280 Transaction, refinancing and other fees (3) 660 — — (647) 1,202 1,215 Adjusted EBITDA $ 66,228 $ 30,985 $ 55,293 $ 86,287 $ (19,873) $ 218,920 (1) Corporate and Other consists of corporate overhead, certain leveraged activities, other non-operating expenses and intersegment eliminations. Intersegment revenue eliminations predominantly reflect the $31.2 million processing fee from Payments Services - Puerto Rico & Caribbean to Merchant Acquiring and intercompany software developments and transaction processing of $6.6 million from Payment Services - Latin America to both Payment Services - Puerto Rico & Caribbean and Business Solutions, and transaction processing and monitoring fees of $5.1 million from Payment Services - Puerto Rico & Caribbean to Payment Services - Latin America. (2) Primarily represents share-based compensation and severance payments. (3) Primarily represents fees and expenses associated with corporate transactions as defined in the 2018 Credit Agreement, the elimination of non-cash equity earnings from our 19.99% equity investment in Consorcio de Tarjetas Dominicanas S.A., net of dividends received, a software impairment charge and a gain from sale of assets. Nine months ended September 30, 2020 (In thousands) Payment Payment Merchant Business Corporate and Other (1) Total Revenues $ 90,632 $ 62,678 $ 80,531 $ 174,455 $ (31,910) $ 376,386 Operating costs and expenses 53,904 53,882 42,579 105,901 17,923 274,189 Depreciation and amortization 9,791 8,508 1,431 13,049 20,982 53,761 Non-operating income (expenses) 62 4,297 473 1,482 (2,815) 3,499 EBITDA 46,581 21,601 39,856 83,085 (31,666) 159,457 Compensation and benefits (2) 742 2,263 695 1,374 5,846 10,920 Transaction, refinancing and other fees (3) 500 — — — 5,647 6,147 Adjusted EBITDA $ 47,823 $ 23,864 $ 40,551 $ 84,459 $ (20,173) $ 176,524 (1) Corporate and Other consists of corporate overhead, certain leveraged activities, other non-operating expenses and intersegment eliminations. Intersegment revenue eliminations predominantly reflect the $25.4 million processing fee from Payments Services - Puerto Rico & Caribbean to Merchant Acquiring and intercompany software developments and transaction processing of $6.5 million from Payment Services - Latin America to Payment Services - Puerto Rico & Caribbean. (2) Primarily represents share-based compensation and severance payments. (3) Primarily represents fees and expenses associated with corporate transactions as defined in the 2018 Credit Agreement, a software impairment charge and the elimination of non-cash equity earnings from our 19.99% equity investment in Consorcio de Tarjetas Dominicanas S.A. The reconciliation of EBITDA to consolidated net income is as follows: Three months ended September 30, Nine months ended September 30, (In thousands) 2021 2020 2021 2020 Total EBITDA $ 66,319 $ 64,659 $ 206,425 $ 159,457 Less: Income tax expense 7,134 6,513 14,474 15,551 Interest expense, net 5,180 5,438 15,905 17,664 Depreciation and amortization 18,745 18,127 56,091 53,761 Net income $ 35,260 $ 34,581 $ 119,955 $ 72,481 |