PagerDuty (PD) 10-Q 7 Jun 19 2020 Q1 Quarterly report Financial data

Document and Entity Information

Document and Entity Information - shares	3 Months Ended
	Apr. 30, 2019	May 31, 2019
Document and Entity Information [Abstract]
Entity Registrant Name	PagerDuty, Inc.
Entity Central Index Key	0001568100
Current Fiscal Year End Date	--01-31
Entity Filer Category	Non-accelerated Filer
Document Type	10-Q
Document Period End Date	Apr. 30, 2019
Document Fiscal Year Focus	2020
Document Fiscal Period Focus	Q1
Amendment Flag	false
Entity Emerging Growth Company	true
Entity Ex Transition Period	false
Entity Small Business	false
Entity Common Stock, Shares Outstanding		76,086,024

Condensed Consolidated Balance

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Apr. 30, 2019	Jan. 31, 2019
Assets, Current [Abstract]
Cash and cash equivalents	$ 338,038	$ 127,875
Accounts receivable, net of allowance for doubtful accounts of $1,965 and $2,360 as of April 30, 2019 and January 31, 2019, respectively	31,669	33,538
Deferred contract costs, current	6,559	6,002
Prepaid expenses and other current assets	7,294	5,422
Total current assets	383,560	172,837
Property and equipment, net	7,700	5,772
Deferred contract costs, non-current	12,087	11,470
Other assets	3,620	7,155
Total assets	406,967	197,234
Current liabilities:
Accounts payable	6,252	7,657
Accrued expenses and other current liabilities	7,593	7,145
Accrued compensation	8,735	10,050
Deferred revenue, current	66,176	63,957
Total current liabilities	88,756	88,809
Deferred revenue, non-current	369	147
Other liabilities	4,215	4,185
Total liabilities	93,340	93,141
Commitments and contingencies (Note 5)
Redeemable convertible preferred stock	0	173,023
Stockholders’ equity (deficit):
Common stock	0	0
Additional paid-in-capital	454,559	59,938
Accumulated deficit	(140,932)	(128,868)
Total stockholders’ equity (deficit)	313,627	(68,930)
Total liabilities, redeemable convertible preferred stock and stockholders’ equity (deficit)	$ 406,967	$ 197,234

Condensed Consolidated Balanc_2

Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Apr. 30, 2019	Jan. 31, 2019
Statement of Financial Position [Abstract]
Allowance for doubtful accounts	$ 1,965	$ 2,360

Condensed Consolidated Statemen

Condensed Consolidated Statements of Operations and Comprehensive Loss - USD ($) shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2019	Apr. 30, 2018
Income Statement And Statement Of Comprehensive Income [Abstract]
Revenue	$ 37,314	$ 25,020
Cost of revenue	5,486	3,885
Gross profit	31,828	21,135
Operating expenses:
Research and development	10,906	7,719
Sales and marketing	21,167	13,294
General and administrative	12,484	7,116
Total operating expenses	44,557	28,129
Loss from operations	(12,729)	(6,994)
Interest income	889	130
Other income, net	21	389
Loss before provision for income taxes	(11,819)	(6,475)
Provision for income taxes	(245)	(104)
Net loss	(12,064)	(6,579)
Comprehensive loss	$ (12,064)	$ (6,579)
Net loss per share, basic and diluted (in dollars per share)	$ (0.37)	$ (0.32)
Weighted-average shares used in calculating net loss per share, basic and diluted (in shares)	32,510	20,878

Condensed Consolidated Statem_2

Condensed Consolidated Statements of Redeemable Convertible Preferred Stock and Stockholders' Equity (Deficit) - USD ($) $ in Thousands	Total	Common stock	Additional Paid-in Capital	Accumulated Deficit
Redeemable convertible preferred stock, beginning balance (in shares) at Jan. 31, 2018	36,000,534
Redeemable convertible preferred stock, beginning balance at Jan. 31, 2018	$ 83,204
Redeemable convertible preferred stock, ending balance (in shares) at Apr. 30, 2018	36,000,534
Redeemable convertible preferred stock, ending balance at Apr. 30, 2018	$ 83,204
Beginning balance (in shares) at Jan. 31, 2018		21,705,352
Beginning balance at Jan. 31, 2018	(56,365)	$ 0	$ 31,762	$ (88,127)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options and restricted stock agreements, net of repurchases (in shares)		432,964
Issuance of common stock upon exercise of stock options and restricted stock agreements, net of repurchases	306		306
Vesting of early exercised options	59		59
Stock-based compensation	3,157		3,157
Net loss	(6,579)			(6,579)
Comprehensive loss	(6,579)			(6,579)
Ending balance (in shares) at Apr. 30, 2018		22,138,316
Ending balance at Apr. 30, 2018	$ (59,422)	$ 0	35,284	(94,706)
Redeemable convertible preferred stock, beginning balance (in shares) at Jan. 31, 2019	41,273,345
Redeemable convertible preferred stock, beginning balance at Jan. 31, 2019	$ 173,023
Increase (Decrease) in Temporary Equity [Roll Forward]
Conversion of convertible preferred stock to common stock in connection with initial public offering (in shares)	(41,273,345)
Conversion of convertible preferred stock to common stock in connection with initial public offering	$ (173,023)
Redeemable convertible preferred stock, ending balance (in shares) at Apr. 30, 2019	0
Redeemable convertible preferred stock, ending balance at Apr. 30, 2019	$ 0
Beginning balance (in shares) at Jan. 31, 2019		23,189,921
Beginning balance at Jan. 31, 2019	(68,930)	$ 0	59,938	(128,868)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options and restricted stock agreements, net of repurchases (in shares)		951,830
Issuance of common stock upon exercise of stock options and restricted stock agreements, net of repurchases	2,240		2,240
Vesting of early exercised options	334		334
Stock-based compensation	4,812		4,812
Net loss	(12,064)			(12,064)
Comprehensive loss	(12,064)			(12,064)
Exercise of common stock warrants (in shares)		737,807
Issuance of common stock in connection with initial public offering, net of underwriting discounts and issuance costs (in shares)		9,860,500
Issuance of common stock in connection with initial public offering, net of underwriting discounts and issuance costs	213,697		213,697
Conversion of convertible preferred stock to common stock in connection with initial public offering (in shares)		41,273,345
Conversion of convertible preferred stock to common stock in connection with initial public offering	173,023		173,023
Repayment of promissory note	515		515
Ending balance (in shares) at Apr. 30, 2019		76,013,403
Ending balance at Apr. 30, 2019	$ 313,627	$ 0	$ 454,559	$ (140,932)

Condensed Consolidated Statem_3

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2019	Apr. 30, 2018
Cash used in operating activities
Net loss	$ (12,064)	$ (6,579)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization	470	383
Amortization of deferred contract costs	1,608	833
Stock-based compensation	4,812	3,157
Bad debt expense	281	32
Changes in operating assets and liabilities:
Accounts receivable	1,588	9
Deferred contract costs	(2,782)	(2,188)
Prepaid expenses and other assets	(1,635)	(2,274)
Accounts payable	(1,094)	(1,228)
Accrued expenses and other liabilities	124	(402)
Accrued compensation	(1,315)	598
Deferred revenue	2,441	3,349
Net cash used in operating activities	(7,566)	(4,310)
Cash used in investing activities
Purchases of property and equipment	(1,190)	(382)
Net cash used in investing activities	(1,190)	(382)
Cash from financing activities
Proceeds from initial public offering, net of underwriters' discounts and commissions	220,086	0
Proceeds from issuance of common stock upon exercise of stock options	2,240	306
Proceeds from early exercised stock options, net of repurchases	0	(7)
Proceeds from repayment of promissory note	515	0
Payments of costs related to initial public offering	(3,923)	0
Net cash provided by financing activities	218,918	299
Net increase (decrease) in cash, cash equivalents and restricted cash	210,162	(4,393)
Cash, cash equivalents and restricted cash at beginning of year	130,323	46,451
Cash, cash equivalents and restricted cash at end of year	340,485	42,058
Supplemental cash flow data:
Cash paid for taxes	2	12
Non-cash investing and financing activities:
Vesting of early exercised options	334	59
Purchase of property and equipment, accrued but not yet paid	1,253	279
Costs related to initial public offering, accrued but not yet paid	2,041	0
Reconciliation of cash, cash equivalents and restricted cash to the condensed consolidated balance sheets
Total cash, cash equivalents and restricted cash	$ 130,323	$ 46,451

Description of Business and Bas

Description of Business and Basis of Presentation	3 Months Ended
	Apr. 30, 2019
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Description of Business and Basis of Presentation	Description of Business and Basis of Presentation Description of Business PagerDuty, Inc. (the Company or PagerDuty) was incorporated under the laws of the state of Delaware in May 2010. PagerDuty acts as the central nervous system for the digital enterprise. PagerDuty harnesses digital signals from virtually any software-enabled system or device, combines it with human response data and orchestrates teams to take the right actions in real time. The Company’s products help organizations improve operations, accelerate innovation, increase revenue, mitigate security risk, and deliver a great customer experience. Initial Public Offering On April 15, 2019, the Company completed its initial public offering (IPO), in which the Company issued and sold 9,860,500 shares of common stock, inclusive of the over-allotment option, at a public offering price of $24.00 per share. The Company received net proceeds of $213.7 million , after deducting underwriters' discounts and commissions of $16.6 million and other issuance costs of $6.4 million . Immediately prior to the closing of the Company’s IPO, all shares of the redeemable convertible preferred stock automatically converted into 41,273,345 shares of common stock. Basis of Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (U.S. GAAP), and applicable rules and regulations of the Securities and Exchange Commission (SEC) regarding interim financial reporting. The condensed consolidated balance sheet as of January 31, 2019 was derived from the audited consolidated financial statements as of that date but does not include all of the information and notes required by GAAP for complete financial statements. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. Therefore, these condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and the related notes thereto as of and for the year ended January 31, 2019, included in the Company’s final prospectus related to the Company’s IPO dated April 11, 2019 (Prospectus), filed with the SEC pursuant to Rule 424 (b) under the Securities Act of 1933, as amended, (the Securities Act). There have been no changes to the Company’s significant accounting policies described in the Prospectus that have had a material impact on the Company’s condensed consolidated financial statements and related notes, expect as described below. The condensed consolidated financial statements include the results of PagerDuty, Inc. and its wholly owned subsidiaries. All intercompany balances and transactions have been eliminated upon consolidation. In the opinion of management, the information contained herein reflects all adjustments necessary for a fair presentation of the Company’s results of operations, financial position, cash flows, and statements of redeemable convertible preferred stock and stockholders’ deficit. The results of operations for the three months ended April 30, 2019 are not necessarily indicative of the results to be expected for the full year ending January 31, 2020 or for any other interim period, or for any future year. The Company’s fiscal year ends on January 31. References to fiscal 2020 , for example, refer to the fiscal year ended January 31, 2020 . Use of Estimates The preparation of financial statements in conformity with U.S. GAAP requires management to make, on an ongoing basis, estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenue and expenses during the reporting periods. Actual results could differ from these estimates. The Company’s most significant estimates and judgments involve the valuation of the Company’s stock-based awards, including the determination of fair value of common stock (prior to the closing of the IPO) and the fair value of the employee stock purchase plan expense, period of benefit for amortizing deferred contract costs, the determination of the allowance for doubtful accounts, and the provision for income taxes, including related valuation allowance and uncertain tax positions, among others. Management bases its estimates on historical experience and on various other assumptions which management believes to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Reclassification Certain reclassifications of prior period amounts have been made in the Company’s condensed consolidated balance sheets and condensed consolidated statements of cash flows to conform to the current period presentation. These reclassifications had no effect on the reported results of operations. Stock Split In May 2018, the Company effected a two -for-one stock split of the Company’s redeemable convertible preferred stock and common stock effective May 3, 2018. All redeemable convertible preferred stock and common stock share and per-share amounts for the periods presented in these condensed financial statements have been retroactively adjusted for the stock split as if such stock split occurred on the first day of the periods presented.

Summary of Significant Accounti

Summary of Significant Accounting Policies	3 Months Ended
	Apr. 30, 2019
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	Summary of Significant Accounting Policies Segment Information The Company operates as one operating segment. The Company’s chief operating decision maker is its chief executive officer, who reviews financial information presented on a consolidated basis for purposes of making operating decisions, assessing financial performance, and allocating resources. Concentrations of Risk and Significant Customers The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents and accounts receivable. Cash is currently held in a limited number of financial institutions and, at times, may exceed federally insured limits. No customer accounted for more than 10% of the total accounts receivable balance as of April 30, 2019 . One customer accounted for 10% of the total accounts receivable balance as of January 31, 2019 . No single customer represented 10% or more of revenue for the three months ended April 30, 2019 or 2018 . Related Party Transactions Certain members of the board of directors serve as directors of, or are executive officers of, and in some cases are investors in, companies that are customers or vendors of the Company. Related-party transactions were not material as of April 30, 2019 and January 31, 2019 and for the three months ended April 30, 2019 and 2018 . Deferred Offering Costs Prior to the IPO, all deferred offering costs were capitalized in other noncurrent assets in the condensed consolidated balance sheets. Deferred offering costs of $6.4 million , primarily consisting of accounting, legal, and other fees related to the Company’s IPO, were offset against IPO proceeds upon the closing of the Company’s IPO in April 2019. As of January 31, 2019 , there was $3.3 million of deferred offering costs. Recently Adopted Accounting Pronouncements In July 2018, the FASB issued ASU 2018-09, Codification Improvements. These amendments provide clarifications and corrections to certain ASC subtopics including the following: 220-10 (Income Statement - Reporting Comprehensive Income - Overall), 470-50 (Debt - Modifications and Extinguishments), 480-10 (Distinguishing Liabilities from Equity - Overall), 718-740 (Compensation - Stock Compensation - Income Taxes), 805-740 (Business Combinations - Income Taxes), 815-10 (Derivatives and Hedging - Overall), and 820-10 (Fair Value Measurement - Overall). Some of the amendments in ASU 2018-09 do not require transition guidance and will be effective upon issuance; however, many of the amendments do have transition guidance with effective dates for annual periods beginning after December 15, 2019. The amendments that were effective upon issuance of the update did not have an impact on the Company’s condensed consolidated financial statements. The Company early adopted this beginning February 1, 2019 noting that the adoption of the standard had no material impact on its condensed consolidated financial statements. Recently Issued Accounting Pronouncements In February 2016, the FASB issued ASU No. 2016-02, Leases, which would require lessees to put all leases on their balance sheets, whether operating or financing, while continuing to recognize the expenses on their income statements in a manner similar to current practice. The guidance states that a lessee would recognize a lease liability for the obligation to make lease payments and a right-to-use asset for the right to use the underlying asset for the lease term. The guidance will be effective for the Company beginning February 1, 2020. The Company is in the initial stage of its assessment of the new standard and is currently evaluating the timing of adoption, the quantitative impact of adoption, and the related disclosure requirements. The Company anticipates the adoption of this standard will result in an increase in its non-current assets and liabilities recorded on the consolidated balance sheets. The adoption of the standard is not expected to have a material impact on the consolidated statements of operations. While the Company is assessing all potential impacts of the adoption of the standard, it currently expects the most significant impact to be the capitalization of right-to-use assets and lease liabilities for its office space leases. At this point in time, the Company does not intend to early adopt the standard

Property and Equipment, Net

Property and Equipment, Net	3 Months Ended
	Apr. 30, 2019
Property, Plant and Equipment [Abstract]
Property and Equipment, Net	Property and Equipment, Net Property and equipment, net, consisted of the following (in thousands): As of April 30, As of January 31, 2019 2019 Leasehold improvements $ 7,719 $ 6,512 Computers and equipment 3,589 2,998 Capitalized internal-use software 389 389 Furniture and fixtures 1,802 1,239 Gross property and equipment (1) 13,499 11,138 Accumulated depreciation and amortization (5,799 ) (5,366 ) Property and equipment, net $ 7,700 $ 5,772 (1) Gross property and equipment includes construction-in-progress for leasehold improvements of $1.4 million and $0.2 million that had not yet been placed in service as of April 30, 2019 and January 31, 2019 , respectively. Depreciation and amortization expense was $0.4 million for the three months ended April 30, 2019 and 2018

Deferred Contract Costs

Deferred Contract Costs	3 Months Ended
	Apr. 30, 2019
Revenue from Contract with Customer [Abstract]
Deferred Contract Costs	Deferred Contract Costs Deferred contract costs, which primarily consist of deferred sales commissions, were $18.6 million and $17.5 million as of April 30, 2019 and January 31, 2019 , respectively. Amortization expense for the deferred costs was $1.6 million and $0.8 million for the three months ended April 30, 2019 and 2018 , respectively. There was no impairment loss in relation to the costs capitalized for the periods presented. During the three months ended April 30, 2019 and 2018 , the Company recognized $26.3 million and $15.2 million of revenue, respectively, which were included in the deferred revenue balance as of January 31, 2019 and 2018 , respectively. As of April 30, 2019 and January 31, 2019 , future estimated revenue related to performance obligations for subscriptions with terms of more than one year that are unsatisfied or partially unsatisfied at the end of the reporting periods was approximately $48.6 million and $43.6 million , respectively. The Company expects to satisfy the substantial majority of these unsatisfied performance obligations over the next 24 months and the remainder thereafter. The Company applied the optional exemption for subscriptions with terms of less than a one year.

Commitments and Contingencies

Commitments and Contingencies	3 Months Ended
	Apr. 30, 2019
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Operating Leases The Company has entered into various non-cancellable operating leases for its office spaces with lease periods expiring between fiscal 2020 and fiscal 2029. In addition to base rent the Company is also committed to pay a portion of the actual operating expenses under certain of these lease arrangements. The facility lease agreements generally provide for rental payments on a graduated basis and for options to renew, which could increase future minimum lease payments if exercised. The Company recognizes rent expense on a straight-line basis over the lease period and has accrued for rent expense incurred but not paid. Deferred rent was $3.8 million as of April 30, 2019 , of which $0.5 million was included within accrued expenses and other current liabilities and $3.3 million included within other liabilities on the condensed consolidated balance sheets. Deferred rent was $3.7 million as of January 31, 2019 , of which $0.3 million was included within accrued expenses and other current liabilities and $3.4 million was included within other liabilities on the condensed consolidated balance sheets. Rent expense was $1.3 million and $1.2 million for the three months ended April 30, 2019 and 2018 , respectively. Legal Matters In addition, from time to time in the normal course of business, the Company may be subject to various claims and other legal matters arising in the ordinary course of business. The Company investigates these claims as they arise, and accrues estimates for resolution of legal and other contingencies when losses are probable and estimable. We are not currently a party to any legal proceedings or anticipate any pending or threatened litigation that would be expected to have a material adverse effect on our financial condition, results of operations, or cash flows. Warranties and Indemnification The Company has entered into service-level agreements with a portion of its customers defining levels of uptime reliability and performance and permitting those customers to receive credits if the Company fails to meet the defined levels of uptime. To date, the Company has not experienced any significant failures to meet defined levels of uptime reliability and performance as a result of those agreements and, as a result, the Company has not incurred or accrued any material liabilities related to these agreements in the financial statements.

Common Stock and Stockholders'

Common Stock and Stockholders' Equity (Deficit)	3 Months Ended
	Apr. 30, 2019
Equity [Abstract]
Common Stock and Stockholders' Equity (Deficit)	Common Stock and Stockholders’ Equity (Deficit) Redeemable Convertible Preferred Stock Immediately prior to the completion of the IPO, all shares of redeemable convertible preferred stock then outstanding were converted into 41,273,345 shares of common stock on a one -to-one basis and then immediately reclassified into common stock. As of April 30, 2019 , there were no shares of redeemable convertible preferred stock issued and outstanding. Equity Incentive Plans The Company has two equity incentive plans: the 2010 Stock Plan (the 2010 Plan) and the 2019 Equity Incentive Plan (the 2019 Plan, collectively the Stock Plans). Upon completion of the Company’s IPO in April 2019, the Company ceased granting awards under the 2010 Plan, and all shares that remained available for future issuance under the 2010 Plan at that time were transferred to the 2019 Plan. The 2019 Plan superseded and replaced the 2010 Plan. Under the 2019 Plan, the Company’s Board of Directors (the Board) and any other committee or subcommittee of the Board may grant stock options and restricted stock awards to employees, consultants, and advisors of the Company. Through April 30, 2019 , the Company has granted stock options and restricted stock awards. As of April 30, 2019 and January 31, 2019 the Company was authorized to grant up to 12,431,920 shares and 23,929,932 shares of common stock under the Stock Plans, respectively. Stock options generally have 10 -year terms and vest over four years from the option holder’s vesting commencement date with the Company and certain awards allow for early exercise. In March 2019, the Company granted 3,041,000 options to existing employees with 50 percent of these options vesting over four years from the grant date and 50 percent vesting over five years from the grant date. The Company currently uses authorized and unissued shares to satisfy stock award exercises. As of April 30, 2019 and January 31, 2019 , there were 12,431,920 shares and 2,221,216 shares available for future issuance under the Stock Plans. Stock Option Activity Stock option activity is as follows: Number of Shares Weighted Average Exercise Price Weighted Average Remaining Contractual Term Aggregate Intrinsic Value (in thousands) Balance at January 31, 2019 14,006,222 $ 4.32 8.2 years $ 142,840 Granted 3,682,821 $ 15.04 Exercised (951,830 ) $ 2.37 Forfeited (208,525 ) $ 6.13 Balance at April 30, 2019 16,528,688 $ 6.80 8.4 years $ 662,726 Vested as of April 30, 2019 5,743,831 $ 2.74 7.4 years $ 253,662 Stock options granted during the three months ended April 30, 2019 and 2018 had a weighted average grant date fair value of $10.58 and $3.63 per share, respectively. The aggregate intrinsic value of stock options exercised during the three months ended April 30, 2019 and 2018 was $19.9 million and $2.8 million , respectively. The intrinsic value for options exercised is the difference between the estimated fair value of the stock and the exercise price of the stock option at the date of exercise. Employee Stock Purchase Plan In April 2019, the Company’s board of directors adopted and approved the 2019 Employee Stock Purchase Plan, (ESPP), which became effective on April 11, 2019. The ESPP initially reserved and authorized the issuance of up to a total of 1,850,000 shares of common stock to participating employees. The initial offering period began April 11, 2019 and will end on June 15, 2021, with purchase dates of December 13, 2019, June 15, 2020, December 15, 2020 and June 15, 2021. The ESPP generally provides for 24 -month offering periods beginning June 15 and December 15 of each year, with each offering period consisting of four six -month purchase periods, except for the initial offering period which began on April 11, 2019 and will end on December 15, 2019. On each purchase date, eligible employees will purchase the shares at a price per share equal to 85% of the lesser of (1) the fair market value of the Company’s stock as of the beginning of the offering period or (2) the fair market value of the Company’s stock on the purchase date, as defined in the ESPP. The Company recognized $0.4 million of stock-based compensation expense related to ESPP during the three months ended April 30, 2019 , beginning upon the IPO in April of 2019. As of April 30, 2019 , no amounts have been withheld on behalf of employees for a future purchase under the ESPP due to the timing of payroll deductions. There were no purchases for the three months ended April 30, 2019 related to the ESPP. Stock-Based Compensation The Company uses the Black-Scholes option-pricing model to estimate the fair value of stock options on the date of grant. The Company accounts for forfeitures as they occur. The following assumptions were used to calculate the fair value of employee stock option grants made during the periods: Three Months Ended April 30, 2019 2018 Expected dividend yield — % — % Expected volatility 42.4% - 42.8% 40.9% - 41.0% Expected term (years) 5.5 - 6.9 5.8 - 6.1 Risk-free interest rate 2.32% - 2.48% 2.60% - 2.72% Stock-based compensation expense included in the Company’s condensed consolidated statements of operations is as follows (in thousands): Three Months Ended April 30, 2019 2018 Cost of revenue $ 143 $ 61 Research and development 860 715 Sales and marketing 1,464 852 General and administrative 2,345 1,529 Total $ 4,812 $ 3,157 As of April 30, 2019 and January 31, 2019 , there was approximately $64.2 million and $30.6 million of total unrecognized compensation cost related to unvested stock options granted under the Stock Plan, which will be recognized over a weighted average period of 3.7 years and 2.7 years, respectively. Warrant Issued as Charitable Contribution In fiscal 2019, the Company commenced an initiative to donate product, equity, and employee time for charitable purposes. In June 2018, as part of this initiative, the Company issued to the Tides Foundation a warrant to purchase up to 648,092 shares of the Company’s common stock, exercisable at a price of $0.01 per share. The common stock warrant was automatically net exercised for 647,822

Deferred Revenue and Performanc

Deferred Revenue and Performance Obligations	3 Months Ended
	Apr. 30, 2019
Revenue from Contract with Customer [Abstract]
Deferred Revenue and Performance Obligations	Deferred Contract Costs Deferred contract costs, which primarily consist of deferred sales commissions, were $18.6 million and $17.5 million as of April 30, 2019 and January 31, 2019 , respectively. Amortization expense for the deferred costs was $1.6 million and $0.8 million for the three months ended April 30, 2019 and 2018 , respectively. There was no impairment loss in relation to the costs capitalized for the periods presented. During the three months ended April 30, 2019 and 2018 , the Company recognized $26.3 million and $15.2 million of revenue, respectively, which were included in the deferred revenue balance as of January 31, 2019 and 2018 , respectively. As of April 30, 2019 and January 31, 2019 , future estimated revenue related to performance obligations for subscriptions with terms of more than one year that are unsatisfied or partially unsatisfied at the end of the reporting periods was approximately $48.6 million and $43.6 million , respectively. The Company expects to satisfy the substantial majority of these unsatisfied performance obligations over the next 24 months and the remainder thereafter. The Company applied the optional exemption for subscriptions with terms of less than a one year.

Net Loss Per Share

Net Loss Per Share	3 Months Ended
	Apr. 30, 2019
Earnings Per Share [Abstract]
Net Loss Per Share	Net Loss per Share The following table presents the calculation of basic and diluted net loss per share (in thousands, except per share data): Three Months Ended 2019 2018 Numerator: Net loss $ (12,064 ) $ (6,579 ) Denominator: Weighted-average shares used in calculating net loss per share, basic and diluted 32,510 20,878 Net loss per share, basic and diluted $ (0.37 ) $ (0.32 ) Since the Company was in a loss position for the period presented, basic net loss per share is the same as diluted net loss per share as the inclusion of all potential common shares outstanding would have been anti-dilutive. No ESPP contributions were received in the three months ended April 30, 2019 and thus there was no impact to diluted net loss per share. Potentially dilutive securities that were not included in the diluted per share calculations because they would be anti-dilutive were as follows (in thousands): As of April 30, 2019 2018 Redeemable convertible preferred stock — 36,001 Shares subject to outstanding common stock options 16,529 12,387 Unvested early exercised stock options 273 211 Warrants to purchase common stock — 204 Early exercised stock options in exchange for note receivable — 250 Restricted stock awards purchased with promissory notes 472 629 Total 17,274 49,682

Income Taxes

Income Taxes	3 Months Ended
	Apr. 30, 2019
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes The Company's provision for income taxes for interim periods is determined using an estimate of its annual effective tax rate, adjusted for discrete items, if any, that arise during the period. Each quarter, the Company updates its estimate of the annual effective tax rate, and if the estimated annual effective tax rate changes, the Company makes a cumulative adjustment in such period. The Company's quarterly tax provision, and estimate of its annual effective tax rate, is subject to variation due to several factors, including variability in pre-tax income (or loss), the mix of jurisdictions to which such income (or loss) relates, changes in how the Company does business, and tax law developments. The Company's estimated effective tax rate for the year differs from the U.S. statutory rate of 21% as a result of our U.S. losses for which no benefit will be realized, as well as our foreign operations which are subject to tax rates that differ from those in the U.S. The Company recorded an income tax expense of $0.2 million and $0.1 million for the three months ended April 30, 2019 and 2018 , respectively. The income tax expense for the three months ended April 30, 2019 as compared to the income tax expense for the three months ended April 30, 2018 , changed primarily due to an increase in our foreign operations. The gross unrecognized tax benefits as of April 30, 2019 , and January 31, 2019 , were $7.1 million and $6.6 million , respectively. Due to its U.S. federal and state valuation allowance, $1.0 million of unrecognized tax benefits, as of April 30, 2019 , would affect the effective tax rate if recognized. The amount of interest and penalties accrued as of April 30, 2019 and January 31, 2019 , were immaterial to our consolidated financial statements. The Company does not anticipate a material change in its unrecognized tax benefits in the next 12 months.

Geographic Information

Geographic Information	3 Months Ended
	Apr. 30, 2019
Segment Reporting [Abstract]
Geographic Information	Geographic Information Revenue by location is determined by the billing address of the customer. The following table sets forth revenue by geographic area (in thousands): Three Months Ended April 30, 2019 2018 United States $ 29,468 $ 20,217 International 7,846 4,803 Total $ 37,314 $ 25,020 Other than the United States, no other individual country accounted for 10% or more of revenue for the three months ended April 30, 2019 or 2018 . As of April 30, 2019 , 61% of the Company’s property and equipment was located in the United States and 39% was located in Canada. As of January 31, 2019 , 48% of the Company’s property and equipment was located in the United States and 52%

Subsequent Events

Subsequent Events	3 Months Ended
	Apr. 30, 2019
Subsequent Events [Abstract]
Subsequent Events	Subsequent Events The Company has evaluated subsequent events through June 7, 2019.

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	3 Months Ended
	Apr. 30, 2019
Accounting Policies [Abstract]
Basis of Presentation	Basis of Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (U.S. GAAP), and applicable rules and regulations of the Securities and Exchange Commission (SEC) regarding interim financial reporting. The condensed consolidated balance sheet as of January 31, 2019 was derived from the audited consolidated financial statements as of that date but does not include all of the information and notes required by GAAP for complete financial statements. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. Therefore, these condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and the related notes thereto as of and for the year ended January 31, 2019, included in the Company’s final prospectus related to the Company’s IPO dated April 11, 2019 (Prospectus), filed with the SEC pursuant to Rule 424 (b) under the Securities Act of 1933, as amended, (the Securities Act). There have been no changes to the Company’s significant accounting policies described in the Prospectus that have had a material impact on the Company’s condensed consolidated financial statements and related notes, expect as described below. The condensed consolidated financial statements include the results of PagerDuty, Inc. and its wholly owned subsidiaries. All intercompany balances and transactions have been eliminated upon consolidation. In the opinion of management, the information contained herein reflects all adjustments necessary for a fair presentation of the Company’s results of operations, financial position, cash flows, and statements of redeemable convertible preferred stock and stockholders’ deficit. The results of operations for the three months ended April 30, 2019 are not necessarily indicative of the results to be expected for the full year ending January 31, 2020 or for any other interim period, or for any future year. The Company’s fiscal year ends on January 31. References to fiscal 2020 , for example, refer to the fiscal year ended January 31, 2020 .
Use of Estimates	Use of Estimates The preparation of financial statements in conformity with U.S. GAAP requires management to make, on an ongoing basis, estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenue and expenses during the reporting periods. Actual results could differ from these estimates. The Company’s most significant estimates and judgments involve the valuation of the Company’s stock-based awards, including the determination of fair value of common stock (prior to the closing of the IPO) and the fair value of the employee stock purchase plan expense, period of benefit for amortizing deferred contract costs, the determination of the allowance for doubtful accounts, and the provision for income taxes, including related valuation allowance and uncertain tax positions, among others. Management bases its estimates on historical experience and on various other assumptions which management believes to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities.
Reclassification	Reclassification Certain reclassifications of prior period amounts have been made in the Company’s condensed consolidated balance sheets and condensed consolidated statements of cash flows to conform to the current period presentation. These reclassifications had no effect on the reported results of operations.
Segment Information	Segment Information The Company operates as one operating segment. The Company’s chief operating decision maker is its chief executive officer, who reviews financial information presented on a consolidated basis for purposes of making operating decisions, assessing financial performance, and allocating resources.
Deferred Offering Costs	Deferred Offering Costs Prior to the IPO, all deferred offering costs were capitalized in other noncurrent assets in the condensed consolidated balance sheets. Deferred offering costs of $6.4 million
Recently Adopted/Issued Accounting Pronouncements	Recently Adopted Accounting Pronouncements In July 2018, the FASB issued ASU 2018-09, Codification Improvements. These amendments provide clarifications and corrections to certain ASC subtopics including the following: 220-10 (Income Statement - Reporting Comprehensive Income - Overall), 470-50 (Debt - Modifications and Extinguishments), 480-10 (Distinguishing Liabilities from Equity - Overall), 718-740 (Compensation - Stock Compensation - Income Taxes), 805-740 (Business Combinations - Income Taxes), 815-10 (Derivatives and Hedging - Overall), and 820-10 (Fair Value Measurement - Overall). Some of the amendments in ASU 2018-09 do not require transition guidance and will be effective upon issuance; however, many of the amendments do have transition guidance with effective dates for annual periods beginning after December 15, 2019. The amendments that were effective upon issuance of the update did not have an impact on the Company’s condensed consolidated financial statements. The Company early adopted this beginning February 1, 2019 noting that the adoption of the standard had no material impact on its condensed consolidated financial statements. Recently Issued Accounting Pronouncements In February 2016, the FASB issued ASU No. 2016-02, Leases, which would require lessees to put all leases on their balance sheets, whether operating or financing, while continuing to recognize the expenses on their income statements in a manner similar to current practice. The guidance states that a lessee would recognize a lease liability for the obligation to make lease payments and a right-to-use asset for the right to use the underlying asset for the lease term. The guidance will be effective for the Company beginning February 1, 2020. The Company is in the initial stage of its assessment of the new standard and is currently evaluating the timing of adoption, the quantitative impact of adoption, and the related disclosure requirements. The Company anticipates the adoption of this standard will result in an increase in its non-current assets and liabilities recorded on the consolidated balance sheets. The adoption of the standard is not expected to have a material impact on the consolidated statements of operations. While the Company is assessing all potential impacts of the adoption of the standard, it currently expects the most significant impact to be the capitalization of right-to-use assets and lease liabilities for its office space leases. At this point in time, the Company does not intend to early adopt the standard .

Property and Equipment, Net (Ta

Property and Equipment, Net (Tables)	3 Months Ended
	Apr. 30, 2019
Property, Plant and Equipment [Abstract]
Property and Equipment, Net	Property and equipment, net, consisted of the following (in thousands): As of April 30, As of January 31, 2019 2019 Leasehold improvements $ 7,719 $ 6,512 Computers and equipment 3,589 2,998 Capitalized internal-use software 389 389 Furniture and fixtures 1,802 1,239 Gross property and equipment (1) 13,499 11,138 Accumulated depreciation and amortization (5,799 ) (5,366 ) Property and equipment, net $ 7,700 $ 5,772 (1) Gross property and equipment includes construction-in-progress for leasehold improvements of $1.4 million and $0.2 million that had not yet been placed in service as of April 30, 2019 and January 31, 2019 , respectively.

Common Stock and Stockholders_2

Common Stock and Stockholders' Equity (Deficit) (Tables)	3 Months Ended
	Apr. 30, 2019
Equity [Abstract]
Schedule of Stock Option Activity	Stock option activity is as follows: Number of Shares Weighted Average Exercise Price Weighted Average Remaining Contractual Term Aggregate Intrinsic Value (in thousands) Balance at January 31, 2019 14,006,222 $ 4.32 8.2 years $ 142,840 Granted 3,682,821 $ 15.04 Exercised (951,830 ) $ 2.37 Forfeited (208,525 ) $ 6.13 Balance at April 30, 2019 16,528,688 $ 6.80 8.4 years $ 662,726 Vested as of April 30, 2019 5,743,831 $ 2.74 7.4 years $ 253,662
Schedule of Assumption Used to Calculate the Fair Value of Employee Stock Option Grants	The following assumptions were used to calculate the fair value of employee stock option grants made during the periods: Three Months Ended April 30, 2019 2018 Expected dividend yield — % — % Expected volatility 42.4% - 42.8% 40.9% - 41.0% Expected term (years) 5.5 - 6.9 5.8 - 6.1 Risk-free interest rate 2.32% - 2.48% 2.60% - 2.72%
Schedule of Stock-based Compensation Expense	Stock-based compensation expense included in the Company’s condensed consolidated statements of operations is as follows (in thousands): Three Months Ended April 30, 2019 2018 Cost of revenue $ 143 $ 61 Research and development 860 715 Sales and marketing 1,464 852 General and administrative 2,345 1,529 Total $ 4,812 $ 3,157

Net Loss Per Share (Tables)

Net Loss Per Share (Tables)	3 Months Ended
	Apr. 30, 2019
Earnings Per Share [Abstract]
Calculation of Basic and Diluted Net Loss Per Share	The following table presents the calculation of basic and diluted net loss per share (in thousands, except per share data): Three Months Ended 2019 2018 Numerator: Net loss $ (12,064 ) $ (6,579 ) Denominator: Weighted-average shares used in calculating net loss per share, basic and diluted 32,510 20,878 Net loss per share, basic and diluted $ (0.37 ) $ (0.32 )
Schedule of Anti-dilutive Securities That Were Not Included in Diluted Per Share Calculations	Potentially dilutive securities that were not included in the diluted per share calculations because they would be anti-dilutive were as follows (in thousands): As of April 30, 2019 2018 Redeemable convertible preferred stock — 36,001 Shares subject to outstanding common stock options 16,529 12,387 Unvested early exercised stock options 273 211 Warrants to purchase common stock — 204 Early exercised stock options in exchange for note receivable — 250 Restricted stock awards purchased with promissory notes 472 629 Total 17,274 49,682

Geographic Information (Tables)

Geographic Information (Tables)	3 Months Ended
	Apr. 30, 2019
Segment Reporting [Abstract]
Disaggregation of Revenue By Geographic Location	Revenue by location is determined by the billing address of the customer. The following table sets forth revenue by geographic area (in thousands): Three Months Ended April 30, 2019 2018 United States $ 29,468 $ 20,217 International 7,846 4,803 Total $ 37,314 $ 25,020

Description of Business and B_2

Description of Business and Basis of Presentation (Details) $ / shares in Units, $ in Thousands	Apr. 15, 2019USD ($)$ / sharesshares	Apr. 14, 2019shares	May 31, 2018	Apr. 30, 2019USD ($)shares	Apr. 30, 2018USD ($)
Subsidiary, Sale of Stock [Line Items]
Payments of other offering costs	$ 6,400			$ 3,923	$ 0
Common stock
Subsidiary, Sale of Stock [Line Items]
Number of shares as a result of conversion (in shares) | shares		41,273,345		41,273,345
Stock split, conversion ratio			2
Redeemable convertible preferred stock
Subsidiary, Sale of Stock [Line Items]
Stock split, conversion ratio			2
IPO
Subsidiary, Sale of Stock [Line Items]
Number of shares issued and sold (in shares) | shares	9,860,500
Public offering price (in dollars per share) | $ / shares	$ 24
Proceeds from sale of stock	$ 213,700
Payments of underwriters' commissions and discounts	16,600
Payments of other offering costs	$ 6,400

Summary of Significant Accoun_3

Summary of Significant Accounting Policies (Details) $ in Thousands	Apr. 15, 2019USD ($)	Apr. 30, 2019USD ($)segment	Apr. 30, 2018USD ($)	Jan. 31, 2019USD ($)
Concentration Risk [Line Items]
Number of operating segments | segment		1
Payments of offering costs	$ 6,400	$ 3,923	$ 0
Deferred offering costs				$ 3,300
Top Customer | Customer Concentration Risk | Accounts Receivable
Concentration Risk [Line Items]
Concentration risk, percentage				10.00%

Property and Equipment, Net (De

Property and Equipment, Net (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2019	Apr. 30, 2018	Jan. 31, 2019
Property, Plant and Equipment [Line Items]
Gross property and equipment	$ 13,499		$ 11,138
Accumulated depreciation and amortization	(5,799)		(5,366)
Property and equipment, net	7,700		5,772
Depreciation and amortization	400	$ 400
Leasehold improvements
Property, Plant and Equipment [Line Items]
Gross property and equipment	7,719		6,512
Computers and equipment
Property, Plant and Equipment [Line Items]
Gross property and equipment	3,589		2,998
Capitalized internal-use software
Property, Plant and Equipment [Line Items]
Gross property and equipment	389		389
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Gross property and equipment	1,802		1,239
Construction-in-progress
Property, Plant and Equipment [Line Items]
Gross property and equipment	$ 1,400		$ 200

Deferred Contract Costs (Detail

Deferred Contract Costs (Details) - USD ($)	3 Months Ended
	Apr. 30, 2019	Apr. 30, 2018	Jan. 31, 2019
Revenue from Contract with Customer [Abstract]
Deferred contract costs	$ 18,600,000		$ 17,500,000
Amortization of deferred contract costs	1,608,000	$ 833,000
Impairment loss in relation to costs capitalized	$ 0	$ 0

Commitments and Contingencies (

Commitments and Contingencies (Details) - USD ($) $ in Millions	3 Months Ended
	Apr. 30, 2019	Apr. 30, 2018	Jan. 31, 2019
Operating Leased Assets [Line Items]
Deferred rent	$ 3.8		$ 3.7
Rent expense	1.3	$ 1.2
Accrued expenses and other current liabilities
Operating Leased Assets [Line Items]
Deferred rent	0.5		0.3
Other liabilities
Operating Leased Assets [Line Items]
Deferred rent	$ 3.3		$ 3.4

Common Stock and Stockholders_3

Common Stock and Stockholders' Equity (Deficit) - Additional Information (Details)	Apr. 15, 2019shares	Apr. 14, 2019shares	Apr. 11, 2019purchase_periodshares	Mar. 31, 2019shares	Apr. 30, 2019USD ($)equity_incentive_plan$ / sharesshares	Apr. 30, 2018USD ($)$ / sharesshares	Jan. 31, 2019USD ($)shares	Jun. 30, 2018$ / sharesshares	Jan. 31, 2018shares
Subsidiary, Sale of Stock [Line Items]
Number of shares issued (in shares)					0
Number of shares outstanding (in shares)					0	36,000,534	41,273,345		36,000,534
Number of equity incentive plans | equity_incentive_plan					2
Number of shares authorized for grant (in shares)					12,431,920		23,929,932
Options granted (in shares)				3,041,000	3,682,821
Number of shares available for grant (in shares)					12,431,920		2,221,216
Weighted average grant date fair value of stock options (in dollars per share) | $ / shares					$ 10.58	$ 3.63
Aggregate intrinsic value of stock options exercised | $					$ 19,900,000	$ 2,800,000
Stock-based compensation expense | $					4,812,000	$ 3,157,000
Unrecognized compensation cost related to unvested stock options | $					$ 64,200,000		$ 30,600,000
Unrecognized compensation cost related to unvested stock options, period for recognition					3 years 8 months 12 days		2 years 8 months 12 days
Common stock
Subsidiary, Sale of Stock [Line Items]
Number of shares as a result of conversion (in shares)		41,273,345			41,273,345
Conversion ratio		1
Number of shares called by warrant								648,092
Exercise price (in dollars per share) | $ / shares								$ 0.01
Exercise of common stock warrants (in shares)	647,822				737,807
Stock options
Subsidiary, Sale of Stock [Line Items]
Expiration period					10 years
Vesting period					4 years
ESPP
Subsidiary, Sale of Stock [Line Items]
Number of shares authorized for grant (in shares)			1,850,000
Offering period			24 months
Number of purchase periods within each offering period | purchase_period			4
Purchase period			6 months
Purchase price as a percentage of fair market value of stock on the offering date or the purchase date			85.00%
Stock-based compensation expense | $					$ 400,000
Amount withheld on behalf of employees for future purchase | $					$ 0
Shares purchased (in shares)					0
50% vest over four years from grant date | Stock options
Subsidiary, Sale of Stock [Line Items]
Vesting period				4 years
Vesting percentage				50.00%
50% vest over five years from grant date | Stock options
Subsidiary, Sale of Stock [Line Items]
Vesting period				5 years
Vesting percentage				50.00%

Common Stock and Stockholders_4

Common Stock and Stockholders' Equity (Deficit) - Stock Option Activity (Details) - USD ($) $ / shares in Units, $ in Thousands	1 Months Ended	3 Months Ended	12 Months Ended
	Mar. 31, 2019	Apr. 30, 2019	Jan. 31, 2019
Number of Shares
Outstanding, beginning balance (in shares)		14,006,222
Granted (in shares)	3,041,000	3,682,821
Exercised (in shares)		(951,830)
Forfeited (in shares)		(208,525)
Outstanding, ending balance (in shares)		16,528,688	14,006,222
Weighted Average Exercise Price
Outstanding, beginning balance, weighted average exercise price (in dollars per share)		$ 4.32
Granted, weighted average exercise price (in dollars per share)		15.04
Exercised, weighted average exercise price (in dollars per share)		2.37
Forfeited, weighted average exercise price (in dollars per share)		6.13
Outstanding, ending balance, weighted average exercise price (in dollars per share)		$ 6.80	$ 4.32
Weighted Average Remaining Contractual Term
Outstanding, weighted average remaining contractual term		8 years 4 months 24 days	8 years 2 months 12 days
Aggregate Intrinsic Value
Outstanding, aggregate intrinsic value		$ 662,726	$ 142,840
Vested
Vested, number of shares (in shares)		5,743,831
Vested, weighted average exercise price (in dollars per share)		$ 2.74
Vested, weighted average remaining contractual term		7 years 4 months 24 days
Vested, aggregate intrinsic value		$ 253,662

Common Stock and Stockholders_5

Common Stock and Stockholders' Equity (Deficit) - Assumptions Used to Calculated Fair Value of Employee Stock Option Grants (Details) - Stock options	3 Months Ended
	Apr. 30, 2019	Apr. 30, 2018
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected dividend yield	0.00%	0.00%
Expected volatility, minimum	42.40%	40.90%
Expected volatility, maximum	42.80%	41.00%
Risk-free interest rate, minimum	2.32%	2.60%
Risk-free interest rate, maximum	2.48%	2.72%
Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected term	5 years 6 months	5 years 9 months 18 days
Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected term	6 years 10 months 24 days	6 years 1 month 6 days

Common Stock and Stockholders_6

Common Stock and Stockholders' Equity (Deficit) - Stock-based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2019	Apr. 30, 2018
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	$ 4,812	$ 3,157
Cost of revenue
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	143	61
Research and development
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	860	715
Sales and marketing
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	1,464	852
General and administrative
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	$ 2,345	$ 1,529

Deferred Revenue and Performa_2

Deferred Revenue and Performance Obligations (Details) - USD ($) $ in Millions	3 Months Ended
	Apr. 30, 2019	Apr. 30, 2018
Revenue from Contract with Customer [Abstract]
Revenue recognized which was included in deferred revenue balance	$ 26.3	$ 15.2

Deferred Revenue and Performa_3

Deferred Revenue and Performance Obligations - Performance Obligations (Details) - USD ($) $ in Millions	Apr. 30, 2019	Jan. 31, 2019
Revenue from Contract with Customer [Abstract]
Future estimated revenue related to performance obligations	$ 48.6	$ 43.6
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2019-05-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, period	24 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-05-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, period

Net Loss Per Share - Calculatio

Net Loss Per Share - Calculation of Basic and Diluted Net Loss Per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2019	Apr. 30, 2018
Numerator:
Net loss	$ (12,064)	$ (6,579)
Denominator:
Weighted-average shares used in calculating net loss per share, basic and diluted (in shares)	32,510	20,878
Net loss per share, basic and diluted (in dollars per share)	$ (0.37)	$ (0.32)

Net Loss Per Share - Anti-dilut

Net Loss Per Share - Anti-dilutive Securities (Details) - shares shares in Thousands	3 Months Ended
	Apr. 30, 2019	Apr. 30, 2018
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	17,274	49,682
Redeemable convertible preferred stock
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	0	36,001
Shares subject to outstanding common stock options
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	16,529	12,387
Unvested early exercised stock options
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	273	211
Warrants to purchase common stock
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	0	204
Early exercised stock options in exchange for note receivable
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	0	250
Restricted stock awards purchased with promissory notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	472	629

Income Taxes (Details)

Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2019	Apr. 30, 2018	Jan. 31, 2019
Income Tax Disclosure [Abstract]
Income tax expense	$ 245	$ 104
Unrecognized tax benefits	7,100		$ 6,600
Unrecognized tax benefits that would affect effective tax rate if recognized	$ 1,000

Geographic Information - Revenu

Geographic Information - Revenue by Location (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2019	Apr. 30, 2018
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	$ 37,314	$ 25,020
United States
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	29,468	20,217
International
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	$ 7,846	$ 4,803

Geographic Information - Additi

Geographic Information - Additional Information (Details) - Property, Plant and Equipment - Geographic Concentration Risk	3 Months Ended	12 Months Ended
	Apr. 30, 2019	Jan. 31, 2019
United States
Concentration Risk [Line Items]
Concentration risk, percentage	61.00%	48.00%
Canada
Concentration Risk [Line Items]
Concentration risk, percentage	39.00%	52.00%

Uncategorized Items - pagerduty

Label	Element	Value
Restricted Cash	us-gaap_RestrictedCash	$ 2,447,000
Restricted Cash	us-gaap_RestrictedCash	$ 2,449,000