PagerDuty (PD) 10-Q 2 Jun 23 2024 Q1 Quarterly report Financial data

Cover Page

Cover Page - shares	3 Months Ended
	Apr. 30, 2023	May 31, 2023
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Apr. 30, 2023
Document Transition Report	false
Entity File Number	001-38856
Entity Registrant Name	PAGERDUTY, INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	27-2793871
Entity Address, Address Line One	600 Townsend St.
Entity Address, Address Line Two	Suite 200
Entity Address, City or Town	San Francisco
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94103
City Area Code	844
Local Phone Number	800-3889
Title of 12(b) Security	Common Stock, $0.000005 par value
Trading Symbol	PD
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		92,205,332
Entity Central Index Key	0001568100
Current Fiscal Year End Date	--01-31
Document Fiscal Year Focus	2024
Document Fiscal Period Focus	Q1
Amendment Flag	false

Condensed Consolidated Balance

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Apr. 30, 2023	Jan. 31, 2023
Current assets:
Cash and cash equivalents	$ 300,605	$ 274,019
Investments	194,527	202,948
Accounts receivable, net of allowance for credit losses of $1,787 and $2,014 as of April 30, 2023 and January 31, 2023, respectively	61,125	91,345
Deferred contract costs, current	18,582	18,674
Prepaid expenses and other current assets	15,387	13,350
Total current assets	590,226	600,336
Property and equipment, net	18,335	18,390
Deferred contract costs, non-current	26,189	27,715
Lease right-of-use assets	12,806	13,982
Goodwill	118,862	118,862
Intangible assets, net	34,418	37,224
Other assets	995	1,364
Total assets	801,831	817,873
Current liabilities:
Accounts payable	6,124	7,398
Accrued expenses and other current liabilities	11,320	11,804
Accrued compensation	24,609	41,834
Deferred revenue, current	197,383	204,137
Lease liabilities, current	5,892	5,904
Total current liabilities	245,328	271,077
Convertible senior notes, net	283,363	282,908
Deferred revenue, non-current	4,422	4,914
Lease liabilities, non-current	11,226	12,704
Other liabilities	4,524	4,184
Total liabilities	548,863	575,787
Commitments and contingencies (Note 10)
Redeemable non-controlling interest (Note 3)	492	1,108
Stockholders’ equity:
Common stock	0	0
Additional paid-in capital	743,218	719,816
Accumulated other comprehensive loss	(1,278)	(1,592)
Accumulated deficit	(489,464)	(477,246)
Total stockholders’ equity	252,476	240,978
Total liabilities, redeemable non-controlling interest, and stockholders’ equity	$ 801,831	$ 817,873

Condensed Consolidated Balanc_2

Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Apr. 30, 2023	Jan. 31, 2023
Current assets:
Allowance for doubtful accounts	$ 1,787	$ 2,014

Condensed Consolidated Statemen

Condensed Consolidated Statements of Operations - USD ($) shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Income Statement [Abstract]
Revenue	$ 103,246	$ 85,371
Cost of revenue	17,936	15,716
Gross profit	85,310	69,655
Operating expenses:
Research and development	33,508	31,289
Sales and marketing	43,801	45,552
General and administrative	23,801	25,271
Total operating expenses	101,110	102,112
Loss from operations	(15,800)	(32,457)
Interest income	3,123	548
Interest expense	(1,334)	(1,325)
Other income (expense), net	1,067	(790)
Loss before benefit from income taxes	(12,944)	(34,024)
Benefit from income taxes	106	1,204
Net loss	(12,838)	(32,820)
Net loss attributable to redeemable non-controlling interest	(620)	0
Net loss attributable to PagerDuty, Inc.	$ (12,218)	$ (32,820)
Net loss per share, basic, attributable to PagerDuty, Inc. (in dollars per share)	$ (0.13)	$ (0.38)
Net loss per share, diluted, attributable to PagerDuty, Inc. (in dollars per share)	$ (0.13)	$ (0.38)
Weighted average shares used in calculating net loss per share, basic (in shares)	91,522	87,127
Weighted average shares used in calculating net loss per share, diluted (in shares)	91,522	87,127

Condensed Consolidated Statem_2

Condensed Consolidated Statements of Comprehensive Loss - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Statement of Comprehensive Income [Abstract]
Net loss	$ (12,838)	$ (32,820)
Unrealized loss on investments	380	(848)
Foreign currency translation adjustments	(66)	0
Total comprehensive loss	(12,524)	(33,668)
Net loss attributable to redeemable non-controlling interest	(620)	0
Foreign currency translation adjustments, attributable to redeemable non-controlling interest	4	0
Comprehensive loss attributable to redeemable non-controlling interest	(616)	0
Comprehensive loss attributable to PagerDuty, Inc.	$ (11,908)	$ (33,668)

Condensed Consolidated Statem_3

Condensed Consolidated Statements of Stockholders' Equity - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Other Comprehensive Loss	Accumulated Deficit
Beginning balance (in shares) at Jan. 31, 2022		86,758,380
Beginning balance at Jan. 31, 2022	$ 266,975	$ 0	$ 616,467	$ (669)	$ (348,823)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options and restricted stock agreements (in shares)		745,764
Issuance of common stock upon exercise of stock options and restricted stock agreements	3,806		3,806
Vesting of restricted stock units, net of employee payroll taxes (in shares)		253,383
Vesting of restricted stock units, net of employee payroll taxes	(6,170)		(6,170)
Other comprehensive income	(848)			(848)
Stock-based compensation	25,215		25,215
Net loss attributable to PagerDuty, Inc.	(32,820)				(32,820)
Ending balance (in shares) at Apr. 30, 2022		87,757,527
Ending balance at Apr. 30, 2022	256,158	$ 0	639,318	(1,517)	(381,643)
Beginning balance (in shares) at Jan. 31, 2023		91,178,671
Beginning balance at Jan. 31, 2023	240,978	$ 0	719,816	(1,592)	(477,246)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options and restricted stock agreements (in shares)		519,852
Issuance of common stock upon exercise of stock options and restricted stock agreements	4,332		4,332
Vesting of restricted stock units, net of employee payroll taxes (in shares)		396,019
Vesting of restricted stock units, net of employee payroll taxes	(8,820)		(8,820)
Other comprehensive income	314			314
Stock-based compensation	27,890		27,890
Net loss attributable to PagerDuty, Inc.	(12,218)				(12,218)
Ending balance (in shares) at Apr. 30, 2023		92,094,542
Ending balance at Apr. 30, 2023	$ 252,476	$ 0	$ 743,218	$ (1,278)	$ (489,464)

Condensed Consolidated Statem_4

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Cash flows from operating activities
Net loss attributable to PagerDuty, Inc.	$ (12,218)	$ (32,820)
Net loss attributable to redeemable non-controlling interest (Note 3)	(620)	0
Net loss	(12,838)	(32,820)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Depreciation and amortization	4,725	3,591
Amortization of deferred contract costs	4,990	4,465
Amortization of debt issuance costs	455	447
Stock-based compensation	27,545	24,909
Non-cash lease expense	1,176	1,145
Tax benefit related to release of valuation allowance	0	(1,330)
Other	(852)	1,754
Changes in operating assets and liabilities:
Accounts receivable	30,003	15,262
Deferred contract costs	(3,372)	(4,998)
Prepaid expenses and other assets	(2,207)	(1,991)
Accounts payable	(1,206)	57
Accrued expenses and other liabilities	(244)	(634)
Accrued compensation	(17,286)	(7,678)
Deferred revenue	(7,246)	(3,771)
Lease liabilities	(1,491)	(1,393)
Net cash provided by (used in) operating activities	22,152	(2,985)
Cash flows from investing activities
Purchases of property and equipment	(235)	(2,078)
Capitalization of internal-use software costs	(1,072)	(772)
Business acquisition, net of cash acquired	0	(66,262)
Purchases of available-for-sale investments	(39,085)	(41,685)
Proceeds from maturities of available-for-sale investments	48,955	40,440
Net cash provided by (used in) investing activities	8,563	(70,357)
Cash flows from financing activities
Proceeds from issuance of common stock upon exercise of stock options	4,751	3,586
Employee payroll taxes paid related to net share settlement of restricted stock units	(8,820)	(6,170)
Net cash used in financing activities	(4,069)	(2,584)
Effects of foreign currency exchange rates on cash, cash equivalents, and restricted cash	(60)	0
Net increase (decrease) in cash, cash equivalents, and restricted cash	26,586	(75,926)
Cash, cash equivalents, and restricted cash at beginning of period	274,019	349,785
Cash, cash equivalents, and restricted cash at end of period	300,605	273,859
Supplemental cash flow data:
Cash paid for income taxes	78	13
Non-cash investing and financing activities:
Purchase of property and equipment, accrued but not yet paid	199	1,436
Stock-based compensation capitalized in internal use software	345	306
Bonuses capitalized in internal use software	69	120
Receivables for cash in-transit on stock options	$ 0	$ 220

Description of Business and Bas

Description of Business and Basis of Presentation	3 Months Ended
	Apr. 30, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Description of Business and Basis of Presentation	Description of Business and Basis of Presentation Description of Business PagerDuty, Inc. was incorporated under the laws of the state of Delaware in May 2010. PagerDuty is a digital operations management platform that manages urgent and mission-critical work for a modern, digital business. PagerDuty collects data and digital signals from virtually any software-enabled system or device and leverages powerful machine learning to correlate, process, and predict opportunities and issues. Using incident response, event management, and automation, the Company brings together the right people with the right information so they can resolve issues and act on opportunities in minutes or seconds from wherever they are. As used herein, “PagerDuty”, “we”, “our”, “the Company” and similar terms include PagerDuty, Inc., unless the context indicates otherwise. Basis of Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”), and applicable rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. The condensed consolidated balance sheet as of January 31, 2023 was derived from the audited consolidated financial statements as of that date but does not include all of the information and notes required by GAAP for complete financial statements. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. Therefore, these condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and the related notes thereto as of and for the year ended January 31, 2023, included in the Annual Report. The condensed consolidated financial statements include the results of the Company, its wholly owned subsidiaries, and subsidiaries in which the Company holds a controlling interest. All intercompany balances and transactions have been eliminated in consolidation. In the opinion of management, the information contained herein reflects all adjustments necessary for a fair statement of the Company’s financial position, results of operations and comprehensive loss, statements of stockholders’ equity, and cash flows. The results of operations for the three months ended April 30, 2023 are not necessarily indicative of the results to be expected for the full year ending January 31, 2024 or for any other interim period, or for any future year. The Company’s fiscal year ends on January 31. References to fiscal 2024, for example, refer to the fiscal year ending January 31, 2024. Use of Estimates The preparation of financial statements in conformity with GAAP requires management to make, on an ongoing basis, estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenue and expenses during the reporting periods. Actual results could differ from these estimates. The Company’s most significant estimates and judgments involve the period of benefit for amortizing deferred contract costs, the determination of the allowance for credit losses, fair value of acquired assets and assumed liabilities, and estimates related to the Company’s revenue recognition, such as the assessment of performance obligations in the Company’s revenue arrangements and the fair value assigned to each performance obligation, among others. Management bases its estimates on historical experience and on various other assumptions which management believes to be

Summary of Significant Accounti

Summary of Significant Accounting Policies	3 Months Ended
	Apr. 30, 2023
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	Summary of Significant Accounting Policies Concentrations of Risk and Significant Customers The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash equivalents, available-for-sale investments, and accounts receivable. All of the Company’s cash and cash equivalents and investments are invested in money market funds, United States (“U.S.”) Treasury securities, commercial paper, corporate debt securities, or U.S. Government agency securities that management believes to be of high credit quality. The Company’s cash, cash equivalents, and available-for-sale investments are spread across several different financial institutions. No single customer accounted for more than 10% of the total accounts receivable balance as of April 30, 2023 or January 31, 2023. No single customer represented 10% or more of revenue for the three months ended April 30, 2023 or 2022. Segment Information The Company manages its operations and allocates resources as one operating segment. The Company’s chief operating decision maker (“CODM”) is its chief executive officer, who reviews financial information presented on a consolidated basis for purposes of making operating decisions, assessing financial performance, and allocating resources. Refer to Note 1 5 , “Geographic Information” for information regarding the Company's long-lived assets and revenue by geography. Related Party Transactions Certain members of the Company’s Board of Directors serve as directors of, or are executive officers of, and in some cases are investors in, companies that are customers or vendors of the Company. The Company billed $3.8 million and $1.2 million to entities associated with related parties during the three months ended April 30, 2023 and 2022, respectively. The Company recognized $3.2 million in accounts receivable associated with related parties as of April 30, 2023. Other related party transactions were not material for the three months ended April 30, 2023 and 2022. Significant Accounting Policies There have been no significant changes to the Company’s significant accounting policies as compared to those described in the Annual Report.

Redeemable Non-Controlling Inte

Redeemable Non-Controlling Interest	3 Months Ended
	Apr. 30, 2023
Noncontrolling Interest [Abstract]
Redeemable Non-Controlling Interest	Redeemable Non-Controlling Interest In May 2022, the Company established a joint venture, PagerDuty K.K, which is a variable interest entity. The Company obtained a 51% controlling interest and has consolidated the financial results of the joint venture. The following table summarizes the activity in the redeemable non-controlling interest for the period indicated below: Three Months Ended April 30, 2023 (in thousands) Balance at beginning of period $ 1,108 Net loss attributable to redeemable non-controlling interest (620) Foreign currency translation adjustments 4 Balance at end of period $ 492

Cash, Cash Equivalents, and Inv

Cash, Cash Equivalents, and Investments	3 Months Ended
	Apr. 30, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Cash, Cash Equivalents, and Investments	Cash, Cash Equivalents, and Investments Cash, cash equivalents, and investments consisted of the following: As of April 30, 2023 As of January 31, 2023 (in thousands) Cash and cash equivalents Cash $ 62,675 $ 67,151 Money market funds 235,444 206,868 Commercial paper 2,486 — Total cash and cash equivalents $ 300,605 $ 274,019 Available-for-sale investments: U.S. Treasury securities $ 51,463 $ 51,387 Commercial paper 28,638 34,798 Corporate debt securities 106,498 108,827 U.S. Government agency securities 7,928 7,936 Total available-for-sale investments $ 194,527 $ 202,948 The following tables summarize the Company’s investments’ adjusted cost, net unrealized losses, and fair value by significant investment category as of April 30, 2023 and January 31, 2023. Gross realized gains or losses from sales of available-for-sale securities were not material for the three months ended April 30, 2023. As of April 30, 2023 Cost Basis Unrealized Loss, Net Estimated Fair Value (in thousands) Available-for-sale investments: U.S. Treasury securities $ 51,477 $ (14) $ 51,463 Commercial paper 28,707 (69) 28,638 Corporate debt securities 107,404 (906) 106,498 U.S. Government agency securities 8,000 (72) 7,928 Total available-for-sale investments $ 195,588 $ (1,061) $ 194,527 As of January 31, 2023 Cost Basis Unrealized Loss, Net Estimated Fair Value (in thousands) Available-for-sale investments: U.S. Treasury securities $ 51,400 $ (13) $ 51,387 Commercial paper 34,926 (128) 34,798 Corporate debt securities 110,063 (1,236) 108,827 U.S. Government agency securities 8,000 (64) 7,936 Total available-for-sale investments $ 204,389 $ (1,441) $ 202,948 The following tables present the Company’s available-for-sale securities by contractual maturity date as of April 30, 2023 and January 31, 2023: As of April 30, 2023 Cost Basis Recorded Basis (in thousands) Due within one year $ 149,522 $ 148,787 Due between one to five years 46,066 45,740 Total $ 195,588 $ 194,527 As of January 31, 2023 Cost Basis Recorded Basis (in thousands) Due within one year $ 139,443 $ 138,625 Due between one to five years 64,946 64,323 Total $ 204,389 $ 202,948 As of April 30, 2023, the Company had 88 securities in an unrealized loss position with an aggregate fair value of $171.8 million, of which $32.3 million were in a continuous unrealized loss position for more than 12 months. As of January 31, 2023, the Company had 81 securities in an unrealized loss position with an aggregate fair value of $174.1 million, of which $39.9 million were in a continuous unrealized loss position for more than 12 months. When evaluating investments for impairment, the Company reviews factors such as the extent to which fair value has been below cost basis, the financial condition of the issuer and any changes thereto, and the Company’s intent to sell, or whether it is more likely than not that the Company will be required to sell, the investment before recovery of the investment’s amortized cost. No impairment loss has been recorded on the securities included in the tables above, as the Company believes that any decrease in fair value of these securities is temporary and the Company expects to recover at least up to the initial cost of the investment for these securities. The Company has not recorded an allowance for credit losses, as the Company believes any such losses would be immaterial based on the high-grade credit rating for each of its marketable securities as of the end of each period.

Fair Value Measurements

Fair Value Measurements	3 Months Ended
	Apr. 30, 2023
Fair Value Disclosures [Abstract]
Fair Value Measurements	Fair Value Measurements The Company measures its financial assets and liabilities at fair value each reporting period using a fair value hierarchy that prioritizes the use of observable inputs and minimizes the use of unobservable inputs when measuring fair value. A financial instrument’s classification within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. Three levels of inputs may be used to measure fair value, as follows: Level 1—Valuations based on observable inputs that reflect quoted prices for identical assets or liabilities in active markets. Level 2—Valuations based on inputs that are directly or indirectly observable in the marketplace. Level 3—Valuations based on unobservable inputs that are supported by little or no market activity. The following tables present information about the Company’s financial assets that are required to be measured or disclosed at fair value using the above input categories: As of April 30, 2023 Level 1 Level 2 Level 3 Total (in thousands) Money market funds $ 235,444 $ — $ — $ 235,444 U.S. Treasury securities — 51,463 — 51,463 Commercial paper — 31,124 — 31,124 Corporate debt securities — 106,498 — 106,498 U.S. Government agency securities — 7,928 — 7,928 Total $ 235,444 $ 197,013 $ — $ 432,457 Included in cash equivalents $ 237,930 Included in investments $ 194,527 As of January 31, 2023 Level 1 Level 2 Level 3 Total (in thousands) Money market funds $ 206,868 $ — $ — $ 206,868 U.S. Treasury securities — 51,387 — 51,387 Commercial paper — 34,798 — 34,798 Corporate debt securities — 108,827 — 108,827 U.S. Government agency securities — 7,936 — 7,936 Total $ 206,868 $ 202,948 $ — $ 409,816 Included in cash equivalents $ 206,868 Included in investments $ 202,948 The Company’s assets that are measured by management at fair value on a recurring basis are generally classified within Level 1 or Level 2 of the fair value hierarchy. The Company considers all highly liquid investments purchased with an original maturity of three months or less to be cash equivalents. As of April 30, 2023 and January 31, 2023, the Company’s Level 2 securities were priced by pricing vendors. These pricing vendors utilize observable market information in pricing these securities or, if specific prices are not available for these securities, use other observable inputs like market transactions involving identical or comparable securities. The carrying amounts of certain financial instruments, including cash held in banks, accounts receivable, and accounts payable approximate fair value due to their short-term maturities and are excluded from the fair value table above. Convertible Senior Notes As of April 30, 2023, the estimated fair value of our 1.25% Convertible Senior Notes due 2025 (the “Notes”) was approximately $304.9 million. The fair value was determined based on the quoted price for the Notes in an inactive market on the last trading day of the reporting period and is considered as Level 2 in the fair value hierarchy.

Property and Equipment, Net

Property and Equipment, Net	3 Months Ended
	Apr. 30, 2023
Property, Plant and Equipment [Abstract]
Property and Equipment, Net	Property and Equipment, Net Property and equipment, net, consisted of the following: As of April 30, 2023 As of January 31, 2023 (in thousands) Leasehold improvements $ 15,805 $ 15,585 Computers and equipment 9,542 9,426 Furniture and fixtures 4,667 4,730 Capitalized internal-use software 12,457 10,971 Gross property and equipment (1) 42,471 40,712 Accumulated depreciation and amortization (24,136) (22,322) Property and equipment, net $ 18,335 $ 18,390 (1) Gross property and equipment includes construction-in-progress for leasehold improvements and capitalized internal-use software of $5.1 million and $6.0 million that had not yet been placed in service as of April 30, 2023 and January 31, 2023, respectively. The costs associated with construction-in-progress are not amortized until the asset is available for its intended use. Depreciation and amortization expense was $1.8 million and $1.6 million for the three months ended April 30, 2023 and 2022, respectively.

Deferred Contract Costs

Deferred Contract Costs	3 Months Ended
	Apr. 30, 2023
Revenue from Contract with Customer [Abstract]
Deferred Contract Costs	Deferred Contract CostsDeferred contract costs, which primarily consist of deferred sales commissions, were $44.8 million and $46.4 million as of April 30, 2023 and January 31, 2023, respectively. Amortization expense for deferred contract costs was $5.0 million and $4.5 million for the three months ended April 30, 2023 and 2022, respectively. There was no impairment charge related to the costs capitalized for the periods presented.Deferred Revenue and Performance Obligations The following table presents the changes to the Company’s deferred revenue: Three Months Ended April 30, 2023 2022 (in thousands) Deferred revenue, beginning of period $ 209,051 $ 170,224 Billings 96,000 81,600 Deferred revenue assumed in the Catalytic acquisition — 856 Revenue recognized (103,246) (85,371) Deferred revenue, end of period $ 201,805 $ 167,309 For the three months ended April 30, 2023 and 2022, the majority of revenue recognized was from the deferred revenue balances at the beginning of each quarter. As of April 30, 2023, future estimated revenue related to performance obligations for cloud-hosted and term-license software subscriptions with terms of more than one year that are unsatisfied or partially unsatisfied at the end of the reporting periods was approximately $182.8 million. The Company expects to satisfy the substantial majority of these unsatisfied performance obligations over the next 24 months and the remainder thereafter. The Company applied the optional exemption for subscriptions with terms of less than one year.

Leases

Leases	3 Months Ended
	Apr. 30, 2023
Leases [Abstract]
Leases	Leases Operating Leases The Company has entered into various non-cancellable operating leases for its office spaces with lease periods expiring between fiscal 2024 and fiscal 2029. The operating lease agreements generally provide for rental payments on a graduated basis and for options to renew, which could increase future minimum lease payments if exercised. Lease right-of-use assets and liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. As the leases do not provide an implicit rate, the Company uses an incremental borrowing rate based on the information available at the commencement date in determining the present value of lease payments. The lease right-of-use assets also include any lease payments made and exclude lease incentives such as tenant improvement allowances. The operating leases typically include non-lease components such as common-area maintenance costs. The Company has elected to include non-lease components with lease payments for the purpose of calculating lease right-of-use assets and liabilities, to the extent that they are fixed. Non-lease components that are not fixed are expensed as incurred as variable lease payments. Leases with a term of one year or less are not recognized on our condensed consolidated balance sheet. The Company recognizes lease expense for these leases on a straight-line basis over the lease term. The following table presents information about leases on the condensed consolidated balance sheet. As of April 30, 2023 As of January 31, 2023 (in thousands) Assets Lease right-of-use assets $ 12,806 $ 13,982 Liabilities Lease liabilities 5,892 5,904 Lease liabilities, non-current 11,226 12,704 As of April 30, 2023, the weighted average remaining lease term was 3.6 years and the weighted average discount rate used to determine the net present value of the lease liabilities was 3.8%. The following table presents information about leases on the condensed consolidated statement of operations. Three Months Ended April 30, 2023 2022 (in thousands) Operating lease expense $ 1,358 $ 1,523 Short-term lease expense 571 360 Variable lease expense 355 314 The following table presents supplemental cash flow information about the Company’s leases. Three Months Ended April 30, 2023 2022 (in thousands) Cash paid for amounts included in the measurement of lease liabilities $ 1,657 $ 1,618

Debt and Financing Arrangements

Debt and Financing Arrangements	3 Months Ended
	Apr. 30, 2023
Debt Disclosure [Abstract]
Debt and Financing Arrangements	Debt and Financing Arrangements Convertible Senior Notes On June 25, 2020, the Company issued $287.5 million in aggregate principal amount of the Notes in a private offering pursuant to an Indenture dated June 25, 2020 (the “Indenture”). The total net proceeds from the debt offering, after deducting initial purchaser discounts and debt issuance costs, paid or payable by the Company, were $278.2 million. The Notes are senior, unsecured obligations of the Company and accrue interest payable semiannually in arrears on January 1 and July 1 of each year, beginning on January 1, 2021, at a rate of 1.25% per year. The Notes will mature on July 1, 2025, unless such notes are converted, redeemed or repurchased earlier. The Notes are convertible into cash, shares of the Company’s common stock or a combination of cash and shares of the Company’s common stock, at the Company’s election in the manner and subject to the terms and conditions provided in the Indenture. Holders of the Notes may convert all or any portion of their Notes at their option at any time prior to the close of business on April 1, 2025, only under the following circumstances: • During any fiscal quarter commencing after the fiscal quarter ended October 31, 2020 (and only during such fiscal quarter), if the last reported sale price of the Company’s common stock for at least 20 trading days (whether or not consecutive) during a period of 30 consecutive trading days ending on, and including, the last trading day of the immediately preceding fiscal quarter is greater than or equal to 130% of the conversion price on each applicable trading day; • During the five business day period after any ten consecutive trading day period (the measurement period) in which the “trading price” (as defined in the Indenture) per $1,000 principal amount of Notes for each trading day of the measurement period was less than 98% of the product of the last reported sale price of the Company’s common stock and the conversion rate on each such trading day; • If the Company calls such Notes for redemption, at any time prior to the close of business on the scheduled trading day immediately preceding the redemption date; or • Upon the occurrence of specified corporate events, as noted in the Indenture. On or after April 1, 2025 until the close of business on the second scheduled trading day immediately preceding the maturity date, holders of the Notes may convert all or any portion of their Notes at any time, regardless of the foregoing circumstances. The conversion rate will initially be 24.9507 shares of common stock per $1,000 principal amount of Notes, which is equivalent to an initial conversion price of approximately $40.08 per share of common stock. The conversion rate is subject to adjustment under certain circumstances in accordance with the terms of the Indenture, but will not be adjusted for accrued and unpaid interest. In addition, following certain corporate events that occur prior to the maturity date, the Company will, in certain circumstances, increase the conversion rate for a holder who elects to convert its Notes in connection with a fundamental change, as defined in the Indenture. The Company may not redeem the Notes prior to July 6, 2023. The Company may redeem for cash all or any portion of the Notes, at its option, on a redemption date occurring on or after July 6, 2023 and prior to the 41st scheduled trading day immediately preceding the maturity date, if the last reported sale price of the common stock has been at least 130% of the conversion price for the Notes then in effect for at least 20 trading days (whether or not consecutive) during any 30 consecutive trading day period (including the last trading day of such period) ending on, and including the trading day immediately preceding the date on which the Company provides notice of redemption at a redemption price equal to 100% of the principal amount to be redeemed, plus accrued and unpaid interest to, but excluding, the redemption date. No sinking fund is provided for the Notes. If the Company undergoes a fundamental change (as defined in the Indenture), holders may require the Company to repurchase for cash all or any portion of their Notes at a fundamental change repurchase price equal to 100% of the principal amount of the Notes to be repurchased, plus any accrued and unpaid interest to, but excluding, the fundamental change repurchase date. The Indenture contains customary terms and covenants, including that upon certain events of default occurring and continuing, the trustee or the holders of at least 25% in aggregate principal amount of the outstanding Notes may declare the entire principal of all the Notes plus accrued and unpaid interest to be immediately due and payable. The Company accounts for the Notes as a single liability in accordance with ASU 2020-06 “Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity.” The carrying amount of the Notes is $283.4 million as of April 30, 2023, with principal of $287.5 million, net of unamortized issuance costs of $4.1 million. The Notes are classified as long-term liabilities as of April 30, 2023. The issuance costs related to the Notes are being amortized to interest expense over the contractual term of the Notes at an effective interest rate of 1.93%. The net carrying amount of the Notes as of April 30, 2023 and as of January 31, 2023 was as follows: As of April 30, 2023 As of January 31, 2023 (in thousands) Principal $ 287,500 $ 287,500 Less: unamortized issuance costs (4,137) (4,592) Net carrying amount $ 283,363 $ 282,908 Interest expense recognized related to the Notes is as follows: Three Months Ended April 30, 2023 2022 (in thousands) Contractual interest expense $ 879 $ 878 Amortization of debt issuance costs 455 447 Total interest expense related to the Notes $ 1,334 $ 1,325 Capped Call Transactions In connection with the offering of the Notes, the Company entered into privately negotiated capped call transactions (the “Capped Calls”) with certain financial institution counterparties. The Capped Calls are generally intended to reduce or offset the potential dilution to the common stock upon any conversion of the Notes with such reduction or offset, as the case may be, subject to a cap based on the cap price. For accounting purposes, the Capped Calls are separate transactions, and not part of the terms of the Notes. The Capped Calls are recorded in stockholders’ equity and are not accounted for as derivatives. The cost of $35.7 million incurred to purchase the Capped Calls were recorded as a reduction to additional paid-in capital in the accompanying condensed consolidated balance sheet. The Capped Calls each have an initial strike price of approximately $40.08 per share, subject to certain adjustments, which corresponds to the initial conversion price of the Notes. The Capped Calls have an initial cap price of $61.66 per share, subject to certain adjustments. The Capped Calls cover, subject to anti-dilution adjustments, approximately 7.2 million shares of our common stock. The Capped Calls are subject to automatic exercise over a 40 trading day period commencing on May 2, 2025, subject to earlier termination under certain circumstances.

Commitments and Contingencies

Commitments and Contingencies	3 Months Ended
	Apr. 30, 2023
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Legal Matters From time to time in the normal course of business, the Company may be subject to various claims and other legal matters arising in the ordinary course of business. The Company investigates these claims as they arise and accrues estimates for resolution of legal and other contingencies when losses are probable and estimable. The Company is not currently a party to any legal proceedings and does not anticipate any pending or threatened litigation that would be expected to have a material adverse effect on its financial condition, results of operations, or cash flows. Warranties and Indemnification The Company has entered into service-level agreements with a portion of its customers defining levels of uptime reliability and performance and permitting those customers to receive credits if the Company fails to meet the defined levels of uptime. To date, the Company has not experienced any significant failures to meet defined levels of uptime reliability and performance as a result of those agreements and, as a result, the Company has not incurred or accrued any material liabilities related to these agreements in the financial statements.

Deferred Revenue and Performanc

Deferred Revenue and Performance Obligations	3 Months Ended
	Apr. 30, 2023
Revenue from Contract with Customer [Abstract]
Deferred Revenue and Performance Obligations	Deferred Contract CostsDeferred contract costs, which primarily consist of deferred sales commissions, were $44.8 million and $46.4 million as of April 30, 2023 and January 31, 2023, respectively. Amortization expense for deferred contract costs was $5.0 million and $4.5 million for the three months ended April 30, 2023 and 2022, respectively. There was no impairment charge related to the costs capitalized for the periods presented.Deferred Revenue and Performance Obligations The following table presents the changes to the Company’s deferred revenue: Three Months Ended April 30, 2023 2022 (in thousands) Deferred revenue, beginning of period $ 209,051 $ 170,224 Billings 96,000 81,600 Deferred revenue assumed in the Catalytic acquisition — 856 Revenue recognized (103,246) (85,371) Deferred revenue, end of period $ 201,805 $ 167,309 For the three months ended April 30, 2023 and 2022, the majority of revenue recognized was from the deferred revenue balances at the beginning of each quarter. As of April 30, 2023, future estimated revenue related to performance obligations for cloud-hosted and term-license software subscriptions with terms of more than one year that are unsatisfied or partially unsatisfied at the end of the reporting periods was approximately $182.8 million. The Company expects to satisfy the substantial majority of these unsatisfied performance obligations over the next 24 months and the remainder thereafter. The Company applied the optional exemption for subscriptions with terms of less than one year.

Common Stock and Stockholders'

Common Stock and Stockholders' Equity	3 Months Ended
	Apr. 30, 2023
Equity [Abstract]
Common Stock and Stockholders' Equity	Common Stock and Stockholders’ Equity Equity Incentive Plans The Company has two equity incentive plans: the 2010 Stock Plan (the “2010 Plan”) and the 2019 Equity Incentive Plan (the “2019 Plan”, collectively the “Stock Plans”). Upon completion of the Company’s initial public offering (“IPO”) in April 2019, the Company ceased granting awards under the 2010 Plan, and all shares that remained available for future issuance under the 2010 Plan at that time were transferred to the 2019 Plan. The 2019 Plan superseded and replaced the 2010 Plan. As of April 30, 2023 and January 31, 2023, the Company was authorized to grant up to 33,695,949 shares and 28,881,327 shares of common stock, respectively, under the Stock Plans. The Company currently uses authorized and unissued shares to satisfy stock award exercises and settlement of Restricted Stock Units (“RSUs”) and Performance Stock Units (“PSUs”). As of April 30, 2023 and January 31, 2023, there were 16,708,400 shares and 13,581,239 shares available for future issuance under the Stock Plans, respectively. Shares of common stock reserved for future issuance are as follows: April 30, 2023 Outstanding stock options and unvested RSUs and PSUs 16,268,721 Available for future stock option, RSU, and PSU grants 16,708,400 Available for Employee Stock Purchase Plan (“ESPP”) 3,883,009 Total common stock reserved at April 30, 2023 36,860,130 Stock Option Activity Stock option activity is as follows: Number of Weighted Weighted Aggregate (in thousands) Outstanding at January 31, 2023 6,150,981 $ 10.61 5.3 years $ 117,986 Granted — $ — Exercised (519,852) $ 8.33 Canceled (18,589) $ 23.58 Outstanding at April 30, 2023 5,612,540 $ 10.78 5.1 years $ 108,231 Vested as of April 30, 2023 5,160,003 $ 9.57 5.0 years $ 105,736 No stock options were granted during the three months ended April 30, 2023. Stock options granted during the three months ended April 30, 2022 had a weighted average grant date fair value of $16.46 per share. The aggregate intrinsic value of stock options exercised during the three months ended April 30, 2023 and 2022 was $12.1 million and $21.3 million, respectively. The intrinsic value for options exercised is the difference between the market value of the stock and the exercise price of the stock option at the date of exercise. As of April 30, 2023, there was approximately $5.8 million of total unrecognized compensation cost related to unvested stock options granted under the Stock Plans, which will be recognized over a weighted average period of 1.6 years. Restricted Stock Units A summary of the Company’s RSU activity and related information is as follows: Number of RSUs Weighted Outstanding at January 31, 2023 8,012,482 $ 32.55 Granted 2,897,187 $ 34.98 Vested (390,437) $ 30.77 Forfeited or canceled (1,094,033) $ 32.01 Outstanding at April 30, 2023 9,425,199 $ 33.44 The fair value of RSUs is based on the fair value of the underlying shares on the date of grant. The Company accounts for forfeitures as they occur. As of April 30, 2023, there was $295.0 million of unrecognized stock-based compensation expense related to unvested RSUs, which is expected to be recognized over a weighted average period of 2.7 years based on vesting under the award service conditions. Performance and Market Stock Units The Company grants PSUs to certain employees of the Company for which the ultimate number of units that will vest are determined based on the achievement of market and/or performance conditions at the end of the stated performance period. In April 2023, the Company granted shares of PSUs to certain employees of the Company, which are to vest based on the level of achievement of a Company target related to PagerDuty’s operating plan and the relative growth of the per share price of the Company’s common stock as compared to the S&P Software & Services Select Index over the one-year performance period. The PSUs vest over a three During the three months ended April 30, 2023, the compensation committee of the Board certified the results of PagerDuty’s operating plan for the fiscal year ended January 31, 2023. Based on the results, the PSUs granted in April 2022 (“2022 PSU Awards”) were cancelled as the target was not met. A summary of the Company’s PSU activity and related information is as follows: Number of PSUs Weighted Outstanding at January 31, 2023 825,058 $ 33.27 Granted (1) 594,290 $ 34.98 Vested (5,582) $ 41.17 Forfeited or canceled (78,091) $ 35.36 Performance adjustment for 2022 PSU Awards (698,983) $ 29.22 Outstanding at April 30, 2023 636,692 $ 35.39 (1) This amount represents awards granted at 100% attainment. As of April 30, 2023, total unrecognized stock-based compensation cost related to PSUs was $23.0 million. This unrecognized stock-based compensation cost is expected to be recognized using the accelerated attribution method over a weighted-average period of approximately 1.7 years. Employee Stock Purchase Plan The ESPP allows eligible employees to purchase shares of the Company’s common stock through payroll deductions over 24-month offering periods beginning June 15 and December 15 of each year, with each offering period consisting of four six-month purchase periods. On each purchase date, eligible employees will purchase the shares at a price per share equal to 85% of the lesser of (1) the fair market value of the Company’s common stock as of the beginning of the offering period or (2) the fair market value of the Company’s common stock on the purchase date, as defined in the ESPP. During the three months ended April 30, 2023 and 2022, the Company recognized $1.8 million and $1.1 million, respectively, of stock-based compensation expense related to the ESPP. During the three months ended April 30, 2023 and 2022, the Company withheld $3.7 million and $5.7 million, respectively, in contributions from employees. During the three months ended April 30, 2023 and 2022 there were no purchases related to the ESPP. Stock-Based Compensation Stock-based compensation expense included in the Company’s condensed consolidated statements of operations is as follows: Three Months Ended April 30, 2023 2022 (in thousands) Cost of revenue $ 1,876 $ 1,224 Research and development 10,101 8,675 Sales and marketing 5,951 6,381 General and administrative 9,617 8,629 Total $ 27,545 $ 24,909

Net Loss per Share

Net Loss per Share	3 Months Ended
	Apr. 30, 2023
Earnings Per Share [Abstract]
Net Loss per Share	Net Loss per Share The following table presents the calculation of basic and diluted net loss per share attributable to PagerDuty, Inc.: Three Months Ended April 30, 2023 2022 (in thousands, except per share data) Numerator: Net loss attributable to PagerDuty, Inc. $ (12,218) $ (32,820) Denominator: Weighted average shares used in calculating net loss per share, basic and diluted 91,522 87,127 Net loss per share, basic and diluted, attributable to PagerDuty, Inc. $ (0.13) $ (0.38) Since the Company was in a loss position for the periods presented, basic net loss per share is the same as diluted net loss per share as the inclusion of all potential common stock outstanding would have been anti-dilutive. Potentially dilutive securities that were not included in the diluted per share calculations because they would be anti-dilutive were as follows: As of April 30, 2023 2022 (in thousands) Shares subject to outstanding common stock awards 15,674 17,451 Convertible senior notes 7,173 7,173 Restricted stock issued to acquire key personnel 63 70 Shares issuable pursuant to the ESPP 295 208 Total 23,205 24,902

Income Taxes

Income Taxes	3 Months Ended
	Apr. 30, 2023
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes The Company's provision for income taxes for interim periods is determined using an estimate of its annual effective tax rate, adjusted for discrete items, if any, that arise during the period. Each quarter, the Company updates its estimate of the annual effective tax rate, and if the estimated annual effective tax rate changes, the Company makes a cumulative adjustment in such period. The Company's quarterly tax provision, and estimate of its annual effective tax rate, is subject to variation due to several factors, including variability in pre-tax income (or loss), the mix of jurisdictions to which such income (or loss) relates, changes in how the Company does business, and tax law developments. The Company's estimated effective tax rate for the year differs from the U.S. statutory rate of 21% as a result of our U.S. losses for which no benefit will be realized, our foreign operations which are subject to tax rates that differ from those in the U.S., as well as the benefit for non-U.S. income tax credits. The Company recorded an income tax benefit of $0.1 million and $1.2 million for the three months ended April 30, 2023 and 2022, respectively. The decrease in the Company’s income tax benefit for the three months ended April 30, 2023, relative to the prior period, was primarily due to the deferred tax benefit of $1.3 million associated with our acquisition during the three months ended April 30, 2022.

Geographic Information

Geographic Information	3 Months Ended
	Apr. 30, 2023
Segment Reporting [Abstract]
Geographic Information	Geographic Information Revenue by location is generally determined by the billing address of the customer. The following table sets forth revenue by geographic area: Three Months Ended April 30, 2023 2022 (in thousands) United States $ 74,834 $ 64,766 International 28,412 20,605 Total $ 103,246 $ 85,371

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	3 Months Ended
	Apr. 30, 2023
Accounting Policies [Abstract]
Basis of Presentation	Basis of Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”), and applicable rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. The condensed consolidated balance sheet as of January 31, 2023 was derived from the audited consolidated financial statements as of that date but does not include all of the information and notes required by GAAP for complete financial statements. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. Therefore, these condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and the related notes thereto as of and for the year ended January 31, 2023, included in the Annual Report. The condensed consolidated financial statements include the results of the Company, its wholly owned subsidiaries, and subsidiaries in which the Company holds a controlling interest. All intercompany balances and transactions have been eliminated in consolidation. In the opinion of management, the information contained herein reflects all adjustments necessary for a fair statement of the Company’s financial position, results of operations and comprehensive loss, statements of stockholders’ equity, and cash flows. The results of operations for the three months ended April 30, 2023 are not necessarily indicative of the results to be expected for the full year ending January 31, 2024 or for any other interim period, or for any future year. The Company’s fiscal year ends on January 31. References to fiscal 2024, for example, refer to the fiscal year ending January 31, 2024.
Use of Estimates	Use of Estimates The preparation of financial statements in conformity with GAAP requires management to make, on an ongoing basis, estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenue and expenses during the reporting periods. Actual results could differ from these estimates. The Company’s most significant estimates and judgments involve the period of benefit for amortizing deferred contract costs, the determination of the allowance for credit losses, fair value of acquired assets and assumed liabilities, and estimates related to the Company’s revenue recognition, such as the assessment of performance obligations in the Company’s revenue arrangements and the fair value assigned to each performance obligation, among others. Management bases its estimates on historical experience and on various other assumptions which management believes to be
Concentrations of Risk and Significant Customers	Concentrations of Risk and Significant Customers The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash equivalents, available-for-sale investments, and accounts receivable. All of the Company’s cash and cash equivalents and investments are invested in money market funds, United States (“U.S.”) Treasury securities, commercial paper, corporate debt securities, or U.S. Government agency securities that management believes to be of high credit quality. The Company’s cash, cash equivalents, and available-for-sale investments are spread across several different financial institutions.
Segment Information	Segment Information The Company manages its operations and allocates resources as one operating segment. The Company’s chief operating decision maker (“CODM”) is its chief executive officer, who reviews financial information presented on a consolidated basis for purposes of making operating decisions, assessing financial performance, and allocating resources.
Operating Leases	Operating Leases The Company has entered into various non-cancellable operating leases for its office spaces with lease periods expiring between fiscal 2024 and fiscal 2029. The operating lease agreements generally provide for rental payments on a graduated basis and for options to renew, which could increase future minimum lease payments if exercised. Lease right-of-use assets and liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. As the leases do not provide an implicit rate, the Company uses an incremental borrowing rate based on the information available at the commencement date in determining the present value of lease payments. The lease right-of-use assets also include any lease payments made and exclude lease incentives such as tenant improvement allowances. The operating leases typically include non-lease components such as common-area maintenance costs. The Company has elected to include non-lease components with lease payments for the purpose of calculating lease right-of-use assets and liabilities, to the extent that they are fixed. Non-lease components that are not fixed are expensed as incurred as variable lease payments.

Redeemable Non-Controlling In_2

Redeemable Non-Controlling Interest (Tables)	3 Months Ended
	Apr. 30, 2023
Noncontrolling Interest [Abstract]
Redeemable Noncontrolling Interest	The following table summarizes the activity in the redeemable non-controlling interest for the period indicated below: Three Months Ended April 30, 2023 (in thousands) Balance at beginning of period $ 1,108 Net loss attributable to redeemable non-controlling interest (620) Foreign currency translation adjustments 4 Balance at end of period $ 492

Cash, Cash Equivalents, and I_2

Cash, Cash Equivalents, and Investments (Tables)	3 Months Ended
	Apr. 30, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Summary of Components of Cash and Cash Equivalents	Cash, cash equivalents, and investments consisted of the following: As of April 30, 2023 As of January 31, 2023 (in thousands) Cash and cash equivalents Cash $ 62,675 $ 67,151 Money market funds 235,444 206,868 Commercial paper 2,486 — Total cash and cash equivalents $ 300,605 $ 274,019 Available-for-sale investments: U.S. Treasury securities $ 51,463 $ 51,387 Commercial paper 28,638 34,798 Corporate debt securities 106,498 108,827 U.S. Government agency securities 7,928 7,936 Total available-for-sale investments $ 194,527 $ 202,948
Summary of Components of Available-for-sale Investments	Cash, cash equivalents, and investments consisted of the following: As of April 30, 2023 As of January 31, 2023 (in thousands) Cash and cash equivalents Cash $ 62,675 $ 67,151 Money market funds 235,444 206,868 Commercial paper 2,486 — Total cash and cash equivalents $ 300,605 $ 274,019 Available-for-sale investments: U.S. Treasury securities $ 51,463 $ 51,387 Commercial paper 28,638 34,798 Corporate debt securities 106,498 108,827 U.S. Government agency securities 7,928 7,936 Total available-for-sale investments $ 194,527 $ 202,948
Summary of Carrying Value of Available-for-sale Investments	The following tables summarize the Company’s investments’ adjusted cost, net unrealized losses, and fair value by significant investment category as of April 30, 2023 and January 31, 2023. Gross realized gains or losses from sales of available-for-sale securities were not material for the three months ended April 30, 2023. As of April 30, 2023 Cost Basis Unrealized Loss, Net Estimated Fair Value (in thousands) Available-for-sale investments: U.S. Treasury securities $ 51,477 $ (14) $ 51,463 Commercial paper 28,707 (69) 28,638 Corporate debt securities 107,404 (906) 106,498 U.S. Government agency securities 8,000 (72) 7,928 Total available-for-sale investments $ 195,588 $ (1,061) $ 194,527 As of January 31, 2023 Cost Basis Unrealized Loss, Net Estimated Fair Value (in thousands) Available-for-sale investments: U.S. Treasury securities $ 51,400 $ (13) $ 51,387 Commercial paper 34,926 (128) 34,798 Corporate debt securities 110,063 (1,236) 108,827 U.S. Government agency securities 8,000 (64) 7,936 Total available-for-sale investments $ 204,389 $ (1,441) $ 202,948
Summary of Contractual Maturities of Available-for-sale Securities	The following tables present the Company’s available-for-sale securities by contractual maturity date as of April 30, 2023 and January 31, 2023: As of April 30, 2023 Cost Basis Recorded Basis (in thousands) Due within one year $ 149,522 $ 148,787 Due between one to five years 46,066 45,740 Total $ 195,588 $ 194,527 As of January 31, 2023 Cost Basis Recorded Basis (in thousands) Due within one year $ 139,443 $ 138,625 Due between one to five years 64,946 64,323 Total $ 204,389 $ 202,948

Fair Value Measurements (Tables

Fair Value Measurements (Tables)	3 Months Ended
	Apr. 30, 2023
Fair Value Disclosures [Abstract]
Summary of Information about Company's Financial Assets	The following tables present information about the Company’s financial assets that are required to be measured or disclosed at fair value using the above input categories: As of April 30, 2023 Level 1 Level 2 Level 3 Total (in thousands) Money market funds $ 235,444 $ — $ — $ 235,444 U.S. Treasury securities — 51,463 — 51,463 Commercial paper — 31,124 — 31,124 Corporate debt securities — 106,498 — 106,498 U.S. Government agency securities — 7,928 — 7,928 Total $ 235,444 $ 197,013 $ — $ 432,457 Included in cash equivalents $ 237,930 Included in investments $ 194,527 As of January 31, 2023 Level 1 Level 2 Level 3 Total (in thousands) Money market funds $ 206,868 $ — $ — $ 206,868 U.S. Treasury securities — 51,387 — 51,387 Commercial paper — 34,798 — 34,798 Corporate debt securities — 108,827 — 108,827 U.S. Government agency securities — 7,936 — 7,936 Total $ 206,868 $ 202,948 $ — $ 409,816 Included in cash equivalents $ 206,868 Included in investments $ 202,948

Property and Equipment, Net (Ta

Property and Equipment, Net (Tables)	3 Months Ended
	Apr. 30, 2023
Property, Plant and Equipment [Abstract]
Property and Equipment, Net	Property and equipment, net, consisted of the following: As of April 30, 2023 As of January 31, 2023 (in thousands) Leasehold improvements $ 15,805 $ 15,585 Computers and equipment 9,542 9,426 Furniture and fixtures 4,667 4,730 Capitalized internal-use software 12,457 10,971 Gross property and equipment (1) 42,471 40,712 Accumulated depreciation and amortization (24,136) (22,322) Property and equipment, net $ 18,335 $ 18,390 (1) Gross property and equipment includes construction-in-progress for leasehold improvements and capitalized internal-use software of $5.1 million and $6.0 million that had not yet been placed in service as of April 30, 2023 and January 31, 2023, respectively. The costs associated with construction-in-progress are not amortized until the asset is available for its intended use.

Leases (Tables)

Leases (Tables)	3 Months Ended
	Apr. 30, 2023
Leases [Abstract]
Summary of Information About Lease on Condensed Consolidated Balance Sheet	The following table presents information about leases on the condensed consolidated balance sheet. As of April 30, 2023 As of January 31, 2023 (in thousands) Assets Lease right-of-use assets $ 12,806 $ 13,982 Liabilities Lease liabilities 5,892 5,904 Lease liabilities, non-current 11,226 12,704
Summary of Information About Leases on Condensed Consolidated Statement of Operations and Supplemental Cash Flow Information	The following table presents information about leases on the condensed consolidated statement of operations. Three Months Ended April 30, 2023 2022 (in thousands) Operating lease expense $ 1,358 $ 1,523 Short-term lease expense 571 360 Variable lease expense 355 314 The following table presents supplemental cash flow information about the Company’s leases. Three Months Ended April 30, 2023 2022 (in thousands) Cash paid for amounts included in the measurement of lease liabilities $ 1,657 $ 1,618

Debt and Financing Arrangemen_2

Debt and Financing Arrangements (Tables)	3 Months Ended
	Apr. 30, 2023
Debt Disclosure [Abstract]
Summary of Net Carrying Amount of Liability and Equity Components of Convertible Notes	The net carrying amount of the Notes as of April 30, 2023 and as of January 31, 2023 was as follows: As of April 30, 2023 As of January 31, 2023 (in thousands) Principal $ 287,500 $ 287,500 Less: unamortized issuance costs (4,137) (4,592) Net carrying amount $ 283,363 $ 282,908 Interest expense recognized related to the Notes is as follows: Three Months Ended April 30, 2023 2022 (in thousands) Contractual interest expense $ 879 $ 878 Amortization of debt issuance costs 455 447 Total interest expense related to the Notes $ 1,334 $ 1,325

Deferred Revenue and Performa_2

Deferred Revenue and Performance Obligations (Tables)	3 Months Ended
	Apr. 30, 2023
Revenue from Contract with Customer [Abstract]
Summary of Deferred Revenue	The following table presents the changes to the Company’s deferred revenue: Three Months Ended April 30, 2023 2022 (in thousands) Deferred revenue, beginning of period $ 209,051 $ 170,224 Billings 96,000 81,600 Deferred revenue assumed in the Catalytic acquisition — 856 Revenue recognized (103,246) (85,371) Deferred revenue, end of period $ 201,805 $ 167,309

Common Stock and Stockholders_2

Common Stock and Stockholders' Equity (Tables)	3 Months Ended
	Apr. 30, 2023
Equity [Abstract]
Summary of Shares of Common Stock Reserved for Future Issuance	Shares of common stock reserved for future issuance are as follows: April 30, 2023 Outstanding stock options and unvested RSUs and PSUs 16,268,721 Available for future stock option, RSU, and PSU grants 16,708,400 Available for Employee Stock Purchase Plan (“ESPP”) 3,883,009 Total common stock reserved at April 30, 2023 36,860,130
Schedule of Stock Option Activity	Stock option activity is as follows: Number of Weighted Weighted Aggregate (in thousands) Outstanding at January 31, 2023 6,150,981 $ 10.61 5.3 years $ 117,986 Granted — $ — Exercised (519,852) $ 8.33 Canceled (18,589) $ 23.58 Outstanding at April 30, 2023 5,612,540 $ 10.78 5.1 years $ 108,231 Vested as of April 30, 2023 5,160,003 $ 9.57 5.0 years $ 105,736
Schedule of Restricted Stock Unit Activity	A summary of the Company’s RSU activity and related information is as follows: Number of RSUs Weighted Outstanding at January 31, 2023 8,012,482 $ 32.55 Granted 2,897,187 $ 34.98 Vested (390,437) $ 30.77 Forfeited or canceled (1,094,033) $ 32.01 Outstanding at April 30, 2023 9,425,199 $ 33.44
Schedule of Restricted Stock Unit Activity	A summary of the Company’s PSU activity and related information is as follows: Number of PSUs Weighted Outstanding at January 31, 2023 825,058 $ 33.27 Granted (1) 594,290 $ 34.98 Vested (5,582) $ 41.17 Forfeited or canceled (78,091) $ 35.36 Performance adjustment for 2022 PSU Awards (698,983) $ 29.22 Outstanding at April 30, 2023 636,692 $ 35.39 (1) This amount represents awards granted at 100% attainment.
Schedule of Stock-based Compensation Expense	Stock-based compensation expense included in the Company’s condensed consolidated statements of operations is as follows: Three Months Ended April 30, 2023 2022 (in thousands) Cost of revenue $ 1,876 $ 1,224 Research and development 10,101 8,675 Sales and marketing 5,951 6,381 General and administrative 9,617 8,629 Total $ 27,545 $ 24,909

Net Loss per Share (Tables)

Net Loss per Share (Tables)	3 Months Ended
	Apr. 30, 2023
Earnings Per Share [Abstract]
Summary of Calculation of Basic and Diluted Net Loss Per Share	The following table presents the calculation of basic and diluted net loss per share attributable to PagerDuty, Inc.: Three Months Ended April 30, 2023 2022 (in thousands, except per share data) Numerator: Net loss attributable to PagerDuty, Inc. $ (12,218) $ (32,820) Denominator: Weighted average shares used in calculating net loss per share, basic and diluted 91,522 87,127 Net loss per share, basic and diluted, attributable to PagerDuty, Inc. $ (0.13) $ (0.38)
Schedule of Anti-dilutive Securities That Were Not Included in Diluted Per Share Calculations	Potentially dilutive securities that were not included in the diluted per share calculations because they would be anti-dilutive were as follows: As of April 30, 2023 2022 (in thousands) Shares subject to outstanding common stock awards 15,674 17,451 Convertible senior notes 7,173 7,173 Restricted stock issued to acquire key personnel 63 70 Shares issuable pursuant to the ESPP 295 208 Total 23,205 24,902

Geographic Information (Tables)

Geographic Information (Tables)	3 Months Ended
	Apr. 30, 2023
Segment Reporting [Abstract]
Summary of Disaggregation of Revenue By Geographic Location	Revenue by location is generally determined by the billing address of the customer. The following table sets forth revenue by geographic area: Three Months Ended April 30, 2023 2022 (in thousands) United States $ 74,834 $ 64,766 International 28,412 20,605 Total $ 103,246 $ 85,371

Summary of Significant Accoun_3

Summary of Significant Accounting Policies - Narrative (Details) $ in Millions	3 Months Ended
	Apr. 30, 2023 USD ($) segment	Apr. 30, 2022 USD ($)
Accounting Policies [Abstract]
Number of operating segments | segment	1
Related party transaction, receivable	$ 3.8	$ 1.2
Related party transaction, accounts receivable	$ 3.2

Redeemable Non-Controlling In_3

Redeemable Non-Controlling Interest - Narrative (Details)	1 Months Ended
	May 31, 2022
Variable Interest Entity, Primary Beneficiary
Noncontrolling Interest [Line Items]
Ownership percentage	51%

Redeemable Non-Controlling In_4

Redeemable Non-Controlling Interest - Summary of Activity (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Redeemable Non-Controlling Interest [Roll Forward]
Balance at beginning of period	$ 1,108
Net loss attributable to redeemable non-controlling interest	(620)	$ 0
Foreign currency translation adjustments	4	$ 0
Balance at end of period	$ 492

Cash, Cash Equivalents, and I_3

Cash, Cash Equivalents, and Investments - Components of Cash and Cash Equivalents and Investments (Details) - USD ($) $ in Thousands	Apr. 30, 2023	Jan. 31, 2023
Cash and cash equivalents
Cash	$ 62,675	$ 67,151
Money market funds	235,444	206,868
Commercial paper	2,486	0
Total cash and cash equivalents	300,605	274,019
Debt Securities, Available-for-sale [Line Items]
Total available-for-sale investments	194,527	202,948
U.S. Treasury securities
Debt Securities, Available-for-sale [Line Items]
Total available-for-sale investments	51,463	51,387
Commercial paper
Debt Securities, Available-for-sale [Line Items]
Total available-for-sale investments	28,638	34,798
Corporate debt securities
Debt Securities, Available-for-sale [Line Items]
Total available-for-sale investments	106,498	108,827
U.S. Government agency securities
Debt Securities, Available-for-sale [Line Items]
Total available-for-sale investments	$ 7,928	$ 7,936

Cash, Cash Equivalents, and I_4

Cash, Cash Equivalents, and Investments - Carrying Value of Investments (Details) - USD ($) $ in Thousands	Apr. 30, 2023	Jan. 31, 2023
Debt Securities, Available-for-sale [Line Items]
Cost Basis	$ 195,588	$ 204,389
Unrealized Loss, Net	(1,061)	(1,441)
Estimated Fair Value	194,527	202,948
U.S. Treasury securities
Debt Securities, Available-for-sale [Line Items]
Cost Basis	51,477	51,400
Unrealized Loss, Net	(14)	(13)
Estimated Fair Value	51,463	51,387
Commercial paper
Debt Securities, Available-for-sale [Line Items]
Cost Basis	28,707	34,926
Unrealized Loss, Net	(69)	(128)
Estimated Fair Value	28,638	34,798
Corporate debt securities
Debt Securities, Available-for-sale [Line Items]
Cost Basis	107,404	110,063
Unrealized Loss, Net	(906)	(1,236)
Estimated Fair Value	106,498	108,827
U.S. Government agency securities
Debt Securities, Available-for-sale [Line Items]
Cost Basis	8,000	8,000
Unrealized Loss, Net	(72)	(64)
Estimated Fair Value	$ 7,928	$ 7,936

Cash, Cash Equivalents, and I_5

Cash, Cash Equivalents, and Investments - Contractual Maturity (Details) - USD ($) $ in Thousands	Apr. 30, 2023	Jan. 31, 2023
Cost Basis
Due within one year	$ 149,522	$ 139,443
Due between one to five years	46,066	64,946
Cost Basis	195,588	204,389
Recorded Basis
Due within one year	148,787	138,625
Due between one to five years	45,740	64,323
Recorded Basis	$ 194,527	$ 202,948

Cash, Cash Equivalents, and I_6

Cash, Cash Equivalents, and Investments - Additional Information (Details)	3 Months Ended
	Apr. 30, 2023 USD ($) security	Jan. 31, 2023 USD ($) security
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Available-for-sale securities in an unrealized loss position | security	88	81
Impairment loss recorded	$ 0
Debt Securities, Available-for-Sale Securities, Continuous Unrealized Loss Position, Fair Value	171,800,000	$ 174,100,000
Debt Securities, Available-for-Sale Securities, Continuous Unrealized Loss Position, 12 Months or Longer, Fair Value	$ 32,300,000	$ 39,900,000

Fair Value Measurements (Detail

Fair Value Measurements (Details) - USD ($) $ in Thousands	Apr. 30, 2023	Jan. 31, 2023	Jun. 25, 2020
Convertible Senior Notes
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Stated interest rate	1.25%		1.25%
Recurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	$ 237,930	$ 206,868
Included in investments	194,527	202,948
Total	432,457	409,816
Recurring | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total	235,444	206,868
Recurring | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total	197,013	202,948
Fair value of convertible senior notes	304,900
Recurring | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total	0	0
U.S. Treasury securities | Recurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	51,463	51,387
U.S. Treasury securities | Recurring | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
U.S. Treasury securities | Recurring | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	51,463	51,387
U.S. Treasury securities | Recurring | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
Commercial paper | Recurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	31,124	34,798
Commercial paper | Recurring | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
Commercial paper | Recurring | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	31,124	34,798
Commercial paper | Recurring | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
Corporate debt securities | Recurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	106,498	108,827
Corporate debt securities | Recurring | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
Corporate debt securities | Recurring | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	106,498	108,827
Corporate debt securities | Recurring | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
U.S. Government agency securities | Recurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	7,928	7,936
U.S. Government agency securities | Recurring | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
U.S. Government agency securities | Recurring | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	7,928	7,936
U.S. Government agency securities | Recurring | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
Money market funds | Recurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	235,444	206,868
Money market funds | Recurring | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	235,444	206,868
Money market funds | Recurring | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	0	0
Money market funds | Recurring | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	$ 0	$ 0

Property and Equipment, Net (De

Property and Equipment, Net (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022	Jan. 31, 2023
Property, Plant and Equipment [Line Items]
Gross property and equipment	$ 42,471		$ 40,712
Accumulated depreciation and amortization	(24,136)		(22,322)
Property and equipment, net	18,335		18,390
Depreciation and amortization	1,800	$ 1,600
Leasehold improvements
Property, Plant and Equipment [Line Items]
Gross property and equipment	15,805		15,585
Computers and equipment
Property, Plant and Equipment [Line Items]
Gross property and equipment	9,542		9,426
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Gross property and equipment	4,667		4,730
Capitalized internal-use software
Property, Plant and Equipment [Line Items]
Gross property and equipment	12,457		10,971
Construction-in-progress
Property, Plant and Equipment [Line Items]
Gross property and equipment	$ 5,100		$ 6,000

Deferred Contract Costs (Detail

Deferred Contract Costs (Details) - USD ($)	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022	Jan. 31, 2023
Revenue from Contract with Customer [Abstract]
Deferred contract costs	$ 44,800,000		$ 46,400,000
Amortization of deferred contract costs	4,990,000	$ 4,465,000
Impairment loss in relation to costs capitalized	$ 0

Leases - Information About Leas

Leases - Information About Lease on Condensed Consolidated Balance Sheet (Details) - USD ($) $ in Thousands	Apr. 30, 2023	Jan. 31, 2023
Assets
Lease right-of-use assets	$ 12,806	$ 13,982
Liabilities
Lease liabilities	5,892	5,904
Lease liabilities, non-current	$ 11,226	$ 12,704

Leases - Additional Information

Leases - Additional Information (Details)	Apr. 30, 2023
Leases [Abstract]
Weighted average remaining lease term (in years)	3 years 7 months 6 days
Weighted average discount rate	3.80%

Leases - Information About Le_2

Leases - Information About Leases on Condensed Consolidated Statement of Operations (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Leases [Abstract]
Operating lease expense	$ 1,358	$ 1,523
Short-term lease expense	571	360
Variable lease expense	$ 355	$ 314

Leases - Supplemental Cash Flow

Leases - Supplemental Cash Flow Information (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Leases [Abstract]
Cash paid for amounts included in the measurement of lease liabilities	$ 1,657	$ 1,618

Debt and Financing Arrangemen_3

Debt and Financing Arrangements - Additional Information (Details) $ / shares in Units, shares in Millions	Jun. 25, 2020 USD ($) day $ / shares shares	Apr. 30, 2023 USD ($)	Jan. 31, 2023 USD ($)
Debt Instrument [Line Items]
Conversion rate	0.0249507
Convertible Senior Notes
Debt Instrument [Line Items]
Aggregate principal amount of debt issued | $	$ 287,500,000
Net proceeds from debt offering, after deducting initial purchaser discounts and debt issuance costs paid or payable | $	$ 278,200,000
Stated interest rate	1.25%	1.25%
Initial conversion price (in dollars per share) | $ / shares	$ 40.08
Event of default, option to accelerate amounts due, minimum percentage of aggregate principal amount of outstanding debt	25%
Long-term debt | $		$ 283,363,000	$ 282,908,000
Issuance costs attributable to company | $		$ 4,100,000
Effective interest rate		1.93%
Net cost incurred to purchase capped calls | $	$ 35,700,000
Convertible Senior Notes | Capped Calls
Debt Instrument [Line Items]
Initial strike price (in dollars per share) | $ / shares	$ 40.08
Cap price (in dollars per share) | $ / shares	$ 61.66
Number of shares of common stock covered by capped calls (in shares) | shares	7.2
Automatic exercise period for capped calls, trading days	40
Convertible Senior Notes | Debt Conversion Terms, One
Debt Instrument [Line Items]
Threshold trading days	20
Threshold consecutive trading days	30
Threshold percentage of stock price trigger	130%
Convertible Senior Notes | Debt Conversion Terms, Two
Debt Instrument [Line Items]
Threshold trading days	5
Threshold consecutive trading days	10
Threshold percentage of product of last reported sales price of common stock and conversion rate on each such trading day	98%
Convertible Senior Notes | On or after July 6, 2023
Debt Instrument [Line Items]
Threshold trading days	20
Threshold consecutive trading days	30
Threshold percentage of stock price trigger	130%
Redemption, threshold trading days immediately preceding maturity date	41
Redemption price, percentage of principal amount to be redeemed	100%
Convertible Senior Notes | Fundamental Change
Debt Instrument [Line Items]
Redemption price, percentage of principal amount to be redeemed	100%

Debt and Financing Arrangemen_4

Debt and Financing Arrangements - Net Carrying Amount (Details) - Convertible Senior Notes - USD ($) $ in Thousands	Apr. 30, 2023	Jan. 31, 2023
Liability Component:
Principal	$ 287,500	$ 287,500
Less: unamortized issuance costs	(4,137)	(4,592)
Net carrying amount	$ 283,363	$ 282,908

Debt and Financing Arrangemen_5

Debt and Financing Arrangements - Interest Expense (Details) - Convertible Senior Notes - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Debt Instrument [Line Items]
Contractual interest expense	$ 879	$ 878
Amortization of debt issuance costs	455	447
Total interest expense related to the Notes	$ 1,334	$ 1,325

Deferred Revenue and Performa_3

Deferred Revenue and Performance Obligations - Deferred Revenue (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Increase (Decrease) In Contract with Customer, Liability [Roll Forward]
Deferred revenue, beginning of period	$ 209,051	$ 170,224
Billings	96,000	81,600
Deferred revenue assumed in the Catalytic acquisition	0	856
Revenue recognized	(103,246)	(85,371)
Deferred revenue, end of period	$ 201,805	$ 167,309

Deferred Revenue and Performa_4

Deferred Revenue and Performance Obligations - Additional Information (Details) $ in Millions	Apr. 30, 2023 USD ($)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future estimated revenue related to performance obligations	$ 182.8
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-05-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, period	24 months

Common Stock and Stockholders_3

Common Stock and Stockholders' Equity - Additional Information (Details) $ / shares in Units, $ in Thousands		3 Months Ended
	Apr. 11, 2019 purchase_period	Apr. 30, 2023 USD ($) equityIncentivePlan shares	Apr. 30, 2022 USD ($) $ / shares shares	Jan. 31, 2023 shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of equity incentive plans | equityIncentivePlan		2
Number of shares authorized for grant (in shares) | shares		33,695,949		28,881,327
Number of shares available for grant (in shares) | shares		16,708,400		13,581,239
Granted (in shares) | shares		0
Weighted average grant date fair value of stock options (in dollars per share) | $ / shares			$ 16.46
Aggregate intrinsic value of stock options exercised		$ 12,100	$ 21,300
Unrecognized compensation cost related to unvested stock options		5,800
Stock-based compensation expense		$ 27,545	24,909
Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Granted (in shares) | shares		0
Unrecognized compensation cost related to unvested awards, period for recognition		1 year 7 months 6 days
RSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unrecognized compensation cost related to unvested RSUs		$ 295,000
Unrecognized compensation cost related to unvested awards, period for recognition		2 years 8 months 12 days
PSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unrecognized compensation cost related to unvested RSUs		$ 23,000
Unrecognized compensation cost related to unvested awards, period for recognition		1 year 8 months 12 days
Vesting period (in years)		3 years
PSUs | Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Performance condition (as a percent)		0%
PSUs | Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Performance condition (as a percent)		200%
ESPP
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of shares available for grant (in shares) | shares		3,883,009
Offering period (in months)	24 months
Number of purchase periods within each offering period | purchase_period	4
Purchase period (in months)	6 months
Purchase price as a percentage of fair market value of stock on the offering date or the purchase date	85%
Stock-based compensation expense		$ 1,800	1,100
Amount withheld on behalf of employees for future purchase		$ 3,700	$ 5,700
Shares purchased (in shares) | shares		0	0

Common Stock and Stockholders_4

Common Stock and Stockholders' Equity - Shares Available for Issuance (Details) - shares	Apr. 30, 2023	Jan. 31, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of shares available for grant (in shares)	16,708,400	13,581,239
Total common stock reserved at period end (in shares)	36,860,130
Stock options, RSUs and PSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Outstanding stock options and unvested RSUs outstanding (in shares)	16,268,721
Number of shares available for grant (in shares)	16,708,400
ESPP
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of shares available for grant (in shares)	3,883,009

Common Stock and Stockholders_5

Common Stock and Stockholders' Equity - Stock Option Activity (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended	12 Months Ended
	Apr. 30, 2023	Jan. 31, 2023
Number of Shares
Outstanding, beginning balance (in shares)	6,150,981
Granted (in shares)	0
Exercised (in shares)	(519,852)
Canceled (in shares)	(18,589)
Outstanding, ending balance (in shares)	5,612,540	6,150,981
Vested (in shares)	5,160,003
Weighted Average Exercise Price
Outstanding, beginning balance (in dollars per share)	$ 10.61
Granted (in dollars per share)	0
Exercised (in dollars per share)	8.33
Canceled (in dollars per share)	23.58
Outstanding, ending balance (in dollars per share)	10.78	$ 10.61
Vested (in dollars per share)	$ 9.57
Weighted Average Remaining Contractual Term
Outstanding	5 years 1 month 6 days	5 years 3 months 18 days
Vested	5 years
Aggregate Intrinsic Value
Outstanding	$ 108,231	$ 117,986
Vested	$ 105,736

Common Stock and Stockholders_6

Common Stock and Stockholders' Equity - Restricted Stock Units and Performance Stock Units Activity (Details)	3 Months Ended
	Apr. 30, 2023 $ / shares shares
Weighted Average Grant Date Fair Value Per Share
Grant attainment percentage (as a percent)	100%
RSUs
Number of Awards
Outstanding, beginning balance (in shares) | shares	8,012,482
Granted (in shares) | shares	2,897,187
Vested (in shares) | shares	(390,437)
Forfeited or canceled (in shares) | shares	(1,094,033)
Outstanding, ending balance (in shares) | shares	9,425,199
Weighted Average Grant Date Fair Value Per Share
Outstanding, beginning balance (in dollars per share) | $ / shares	$ 32.55
Granted (in dollars per share) | $ / shares	34.98
Vested (in dollars per share) | $ / shares	30.77
Forfeited or canceled (in dollars per share) | $ / shares	32.01
Outstanding, ending balance (in dollars per share) | $ / shares	$ 33.44
PSUs
Number of Awards
Outstanding, beginning balance (in shares) | shares	825,058
Granted (in shares) | shares	594,290
Vested (in shares) | shares	(5,582)
Forfeited or canceled (in shares) | shares	(78,091)
Performance adjustment for 2022 PSU Awards (in shares) | shares	(698,983)
Outstanding, ending balance (in shares) | shares	636,692
Weighted Average Grant Date Fair Value Per Share
Outstanding, beginning balance (in dollars per share) | $ / shares	$ 33.27
Granted (in dollars per share) | $ / shares	34.98
Vested (in dollars per share) | $ / shares	41.17
Forfeited or canceled (in dollars per share) | $ / shares	35.36
Performance adjustment for 2021 PSU Awards (in dollars per share) | $ / shares	29.22
Outstanding, ending balance (in dollars per share) | $ / shares	$ 35.39

Common Stock and Stockholders_7

Common Stock and Stockholders' Equity - Stock-based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	$ 27,545	$ 24,909
Cost of revenue
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	1,876	1,224
Research and development
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	10,101	8,675
Sales and marketing
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	5,951	6,381
General and administrative
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	$ 9,617	$ 8,629

Net Loss per Share - Calculatio

Net Loss per Share - Calculation of Basic and Diluted Net Loss Per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Numerator:
Net loss attributable to PagerDuty, Inc.	$ (12,218)	$ (32,820)
Denominator:
Weighted average shares used in calculating net loss per share, basic (in shares)	91,522	87,127
Weighted average shares used in calculating net loss per share, diluted (in shares)	91,522	87,127
Net loss per share, basic, attributable to PagerDuty, Inc. (in dollars per share)	$ (0.13)	$ (0.38)
Net loss per share, diluted, attributable to PagerDuty, Inc. (in dollars per share)	$ (0.13)	$ (0.38)

Net Loss per Share - Anti-dilut

Net Loss per Share - Anti-dilutive Securities (Details) - shares shares in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	23,205	24,902
Shares subject to outstanding common stock awards
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	15,674	17,451
Convertible senior notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	7,173	7,173
Restricted stock issued to acquire key personnel
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	63	70
Shares issuable pursuant to the ESPP
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	295	208

Income Taxes (Details)

Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Income Tax Disclosure [Abstract]
Benefit from income taxes	$ 106	$ 1,204
Tax benefit related to release of valuation allowance	$ 0	$ (1,330)

Geographic Information - Revenu

Geographic Information - Revenue by Location (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	$ 103,246	$ 85,371
United States
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	74,834	64,766
International
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	$ 28,412	$ 20,605

Geographic Information - Additi

Geographic Information - Additional Information (Details) - Long-Lived Assets - Geographic Concentration Risk	3 Months Ended	12 Months Ended
	Apr. 30, 2023	Jan. 31, 2023
United States
Concentration Risk [Line Items]
Concentration risk, percentage	88%	88%
Canada
Concentration Risk [Line Items]
Concentration risk, percentage	10%	10%
PORTUGAL
Concentration Risk [Line Items]
Concentration risk, percentage	1%	1%
United Kingdom
Concentration Risk [Line Items]
Concentration risk, percentage	1%	1%