PagerDuty (PD) 10-Q 27 Nov 24 2025 Q3 Quarterly report Financial data

Cover Page

Cover Page - shares	9 Months Ended
	Oct. 31, 2024	Nov. 25, 2024
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Oct. 31, 2024
Document Transition Report	false
Entity File Number	001-38856
Entity Registrant Name	PAGERDUTY, INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	27-2793871
Entity Address, Address Line One	600 Townsend St.
Entity Address, Address Line Two	Suite 200
Entity Address, City or Town	San Francisco
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94108
City Area Code	844
Local Phone Number	800-3889
Title of 12(b) Security	Common Stock, par value $0.000005 per share
Trading Symbol	PD
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		90,155,072
Entity Central Index Key	0001568100
Current Fiscal Year End Date	--01-31
Document Fiscal Year Focus	2025
Document Fiscal Period Focus	Q3
Amendment Flag	false

CONDENSED CONSOLIDATED BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Current assets:
Cash and cash equivalents	$ 326,440	$ 363,011
Investments	215,722	208,178
Accounts receivable, net of allowance for credit losses of $803 and $1,382 as of October 31, 2024 and January 31, 2024, respectively	75,182	100,413
Deferred contract costs, current	19,632	19,502
Prepaid expenses and other current assets	17,157	12,094
Total current assets	654,133	703,198
Property and equipment, net	19,573	17,632
Deferred contract costs, non-current	24,167	25,118
Lease right-of-use assets	2,436	3,789
Goodwill	137,401	137,401
Intangible assets, net	23,698	32,616
Other assets	5,346	5,552
Total assets	866,754	925,306
Current liabilities:
Accounts payable	7,116	6,242
Accrued expenses and other current liabilities	15,801	15,472
Accrued compensation	34,474	30,239
Deferred revenue, current	214,058	223,522
Lease liabilities, current	3,550	6,180
Convertible senior notes, net, current	57,332	0
Total current liabilities	332,331	281,655
Convertible senior notes, net, non-current	392,697	448,030
Deferred revenue, non-current	2,659	4,639
Lease liabilities, non-current	6,119	6,809
Other liabilities	4,859	5,280
Total liabilities	738,665	746,413
Commitments and contingencies (Note 10)
Redeemable non-controlling interest (Note 3)	16,493	7,293
Stockholders' equity
Common stock	0	0
Additional paid-in capital	699,633	774,768
Accumulated other comprehensive loss	(502)	(733)
Accumulated deficit	(586,410)	(552,435)
Treasury stock	(1,125)	(50,000)
Total stockholders’ equity	111,596	171,600
Total liabilities, redeemable non-controlling interest, and stockholders' equity	$ 866,754	$ 925,306

CONDENSED CONSOLIDATED BALANC_2

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Current assets:
Allowance for doubtful accounts	$ 803	$ 1,382

CONDENSED CONSOLIDATED STATEMEN

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Income Statement [Abstract]
Revenue	$ 118,946	$ 108,720	$ 346,053	$ 319,582
Cost of revenue	20,268	19,705	59,691	57,474
Gross profit	98,678	89,015	286,362	262,108
Operating expenses:
Research and development	34,267	34,272	106,878	104,221
Sales and marketing	49,272	49,630	148,737	143,155
General and administrative	25,432	25,955	78,800	77,547
Total operating expenses	108,971	109,857	334,415	324,923
Loss from operations	(10,293)	(20,842)	(48,053)	(62,815)
Interest income	6,912	6,029	21,408	15,242
Interest expense	2,377	1,454	6,888	4,184
Gain on partial extinguishment of convertible senior notes	0	3,970	0	3,970
Other income (expense), net	346	(834)	212	(960)
Loss before (provision for) benefit from income taxes	(5,412)	(13,131)	(33,321)	(48,747)
(Provision for) benefit from income taxes	(715)	41	(1,335)	197
Net loss	(6,127)	(13,090)	(34,656)	(48,550)
Net loss attributable to redeemable non-controlling interest	(203)	(324)	(681)	(1,513)
Net loss attributable to PagerDuty, Inc.	(5,924)	(12,766)	(33,975)	(47,037)
Less: Adjustment attributable to redeemable non-controlling interest	634	2,359	9,881	4,088
Net loss attributable to PagerDuty, Inc. common stockholders	$ (6,558)	$ (15,125)	$ (43,856)	$ (51,125)
Weighted average shares used in calculating net loss per share, basic (in shares)	91,438	93,104	92,530	92,257
Weighted average shares used in calculating net loss per share, diluted (in shares)	91,438	93,104	92,530	92,257
Net loss per share, basic, attributable to PagerDuty, Inc. (in dollars per share)	$ (0.07)	$ (0.16)	$ (0.47)	$ (0.55)
Net loss per share, diluted, attributable to PagerDuty, Inc. (in dollars per share)	$ (0.07)	$ (0.16)	$ (0.47)	$ (0.55)

CONDENSED CONSOLIDATED STATEM_2

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Statement of Comprehensive Income [Abstract]
Net loss	$ (6,127)	$ (13,090)	$ (34,656)	$ (48,550)
Unrealized gain on investments	233	227	174	295
Foreign currency translation adjustments	(5)	(151)	57	(415)
Total comprehensive loss	(5,899)	(13,014)	(34,425)	(48,670)
Net loss attributable to redeemable non-controlling interest	(203)	(324)	(681)	(1,513)
Foreign currency translation adjustments attributable to redeemable non-controlling interest	0	6	0	8
Comprehensive loss attributable to redeemable non-controlling interest	(203)	(318)	(681)	(1,505)
Comprehensive loss attributable to PagerDuty, Inc.	$ (5,696)	$ (12,696)	$ (33,744)	$ (47,165)

CONDENSED CONSOLIDATED STATEM_3

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Other Comprehensive (Loss) Income	Accumulated Deficit	Treasury Stock
Beginning balance (in shares) at Jan. 31, 2023		91,178,671
Beginning balance at Jan. 31, 2023	$ 240,978	$ 0	$ 719,816	$ (1,592)	$ (477,246)
Treasury stock, beginning balance (in shares) at Jan. 31, 2023	0
Treasury stock, beginning balance at Jan. 31, 2023						$ 0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options and restricted stock agreements (in shares)		1,026,320
Issuance of common stock upon exercise of stock options	$ 7,954		7,954
Vesting of restricted stock units, net of employee payroll taxes (in shares)		1,688,670
Vesting of restricted stock units, net of employee payroll taxes	(25,772)		(25,772)
Issuance of common stock in connection with the employee stock purchase plan (in shares)		325,983
Retirement of treasury stock	6,292		6,292
Other comprehensive income	(120)			(120)
Purchases of capped calls related to convertible senior notes	(55,102)		(55,102)
Common stock repurchased (in shares)						(2,331,002)
Repurchases of common stock	(50,000)					$ (50,000)
Adjustment to redeemable non-controlling interest	96,014		96,014
Adjustments to redeemable non-controlling interest	(4,088)		(4,088)
Net loss attributable to PagerDuty, Inc.	(47,037)				(47,037)
Ending balance (in shares) at Oct. 31, 2023		94,219,644
Ending balance at Oct. 31, 2023	$ 169,119	$ 0	745,114	(1,712)	(524,283)
Treasury stock, ending balance (in shares) at Oct. 31, 2023	(2,331,002)
Treasury stock, ending balance at Oct. 31, 2023						(50,000)
Beginning balance (in shares) at Jul. 31, 2023		93,249,291
Beginning balance at Jul. 31, 2023	$ 265,887	$ 0	779,192	(1,788)	(511,517)
Treasury stock, beginning balance (in shares) at Jul. 31, 2023	0
Treasury stock, beginning balance at Jul. 31, 2023						$ 0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options and restricted stock agreements (in shares)		245,778
Issuance of common stock upon exercise of stock options	$ 973		973
Vesting of restricted stock units, net of employee payroll taxes (in shares)		724,575
Vesting of restricted stock units, net of employee payroll taxes	(9,786)		(9,786)
Other comprehensive income	76			76
Purchases of capped calls related to convertible senior notes	(55,102)		(55,102)
Common stock repurchased (in shares)						(2,331,002)
Repurchases of common stock	(50,000)					$ (50,000)
Adjustment to redeemable non-controlling interest	32,196		32,196
Adjustments to redeemable non-controlling interest	(2,359)		(2,359)
Net loss attributable to PagerDuty, Inc.	(12,766)				(12,766)
Ending balance (in shares) at Oct. 31, 2023		94,219,644
Ending balance at Oct. 31, 2023	$ 169,119	$ 0	745,114	(1,712)	(524,283)
Treasury stock, ending balance (in shares) at Oct. 31, 2023	(2,331,002)
Treasury stock, ending balance at Oct. 31, 2023						$ (50,000)
Beginning balance (in shares) at Jan. 31, 2024		95,068,187
Beginning balance at Jan. 31, 2024	$ 171,600	$ 0	774,768	(733)	(552,435)
Treasury stock, beginning balance (in shares) at Jan. 31, 2024						(2,331,002)
Treasury stock, beginning balance at Jan. 31, 2024	(50,000)					$ (50,000)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options and restricted stock agreements (in shares)		253,351
Issuance of common stock upon exercise of stock options	1,527		1,527
Vesting of restricted stock units, net of employee payroll taxes (in shares)		1,878,043
Vesting of restricted stock units, net of employee payroll taxes	(22,659)		(22,659)
Issuance of common stock in connection with the employee stock purchase plan (in shares)		312,660
Retirement of treasury stock	5,735		5,735
Other comprehensive income	231			231
Common stock repurchased (in shares)						(5,144,009)
Repurchases of common stock	$ (98,648)					$ (98,648)
Treasury stock retired (in shares)	(5,082,593)	(7,413,595)				(7,413,595)
Retirement of treasury stock	$ 0		(147,523)			$ 147,523
Share Repurchase Program, Excise Tax	(490)		(490)
Adjustment to redeemable non-controlling interest	98,156		98,156
Adjustments to redeemable non-controlling interest	(9,881)		(9,881)
Net loss attributable to PagerDuty, Inc.	(33,975)				(33,975)
Ending balance (in shares) at Oct. 31, 2024		90,098,646
Ending balance at Oct. 31, 2024	111,596	$ 0	699,633	(502)	(586,410)
Treasury stock, ending balance (in shares) at Oct. 31, 2024						(61,416)
Treasury stock, ending balance at Oct. 31, 2024	(1,125)					$ (1,125)
Beginning balance (in shares) at Jul. 31, 2024		93,032,895
Beginning balance at Jul. 31, 2024	164,684	$ 0	747,599	(730)	(580,486)
Treasury stock, beginning balance (in shares) at Jul. 31, 2024						(78,764)
Treasury stock, beginning balance at Jul. 31, 2024						$ (1,699)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options and restricted stock agreements (in shares)		121,465
Issuance of common stock upon exercise of stock options	723		723
Vesting of restricted stock units, net of employee payroll taxes (in shares)		792,395
Vesting of restricted stock units, net of employee payroll taxes	(8,531)		(8,531)
Other comprehensive income	228			228
Common stock repurchased (in shares)						(3,830,761)
Repurchases of common stock	$ (70,585)					$ (70,585)
Treasury stock retired (in shares)	(3,848,109)	(3,848,109)				(3,848,109)
Retirement of treasury stock	$ 0		(71,159)			$ 71,159
Share Repurchase Program, Excise Tax	(490)		(490)
Adjustment to redeemable non-controlling interest	32,125		32,125
Adjustments to redeemable non-controlling interest	(634)		(634)
Net loss attributable to PagerDuty, Inc.	(5,924)				(5,924)
Ending balance (in shares) at Oct. 31, 2024		90,098,646
Ending balance at Oct. 31, 2024	111,596	$ 0	$ 699,633	$ (502)	$ (586,410)
Treasury stock, ending balance (in shares) at Oct. 31, 2024						(61,416)
Treasury stock, ending balance at Oct. 31, 2024	$ (1,125)					$ (1,125)

CONDENSED CONSOLIDATED STATEM_4

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023
Statement of Cash Flows [Abstract]
Net loss attributable to PagerDuty, Inc. common stockholders	$ (43,856)	$ (51,125)
Net loss and adjustment attributable to redeemable non-controlling interest	9,200	2,575
Net loss	(34,656)	(48,550)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization	15,526	15,016
Amortization of deferred contract costs	16,261	15,286
Amortization of debt issuance costs	1,950	1,456
Gain on partial extinguishment of convertible senior notes	0	(3,970)
Stock-based compensation	97,079	94,910
Non-cash lease expense	2,538	3,425
Other	(3,852)	(1,426)
Changes in operating assets and liabilities:
Accounts receivable	24,751	18,983
Deferred contract costs	(15,441)	(12,285)
Prepaid expenses and other assets	(5,079)	(2,674)
Accounts payable	603	(1,002)
Accrued expenses and other liabilities	(1,302)	767
Accrued compensation	4,002	(13,086)
Deferred revenue	(11,386)	(12,547)
Lease liabilities	(4,505)	(4,484)
Net cash provided by operating activities	86,489	49,819
Cash flows from investing activities:
Purchases of property and equipment	(1,646)	(1,193)
Capitalized internal-use software costs	(5,019)	(3,812)
Purchases of available-for-sale investments	(153,121)	(151,984)
Proceeds from maturities of available-for-sale investments	147,827	164,064
Purchases of non-marketable equity investments	0	(200)
Proceeds from sales of available-for-sale investments	2,237	0
Net cash (used in) provided by investing activities	(9,722)	6,875
Cash flows from financing activities:
Proceeds from issuance of convertible senior notes, net of issuance costs	(403)	391,543
Purchases of capped calls related to convertible senior notes	0	(55,102)
Repurchases of convertible senior notes	0	(223,471)
Investment from redeemable non-controlling interest holder	0	1,781
Repurchases of common stock	(97,523)	(50,000)
Proceeds from employee stock purchase plan	5,735	6,292
Proceeds from issuance of common stock upon exercise of stock options	1,527	8,390
Employee payroll taxes paid related to net share settlement of restricted stock units	(22,659)	(25,772)
Net cash (used in) provided by financing activities	(113,323)	53,661
Effects of foreign currency exchange rates on cash, cash equivalents, and restricted cash	(109)	(451)
Net change in cash, cash equivalents, and restricted cash	(36,665)	109,904
Cash, cash equivalents, and restricted cash at beginning of period	366,667	274,019
Cash, cash equivalents, and restricted cash at end of period	330,002	383,923
Cash and cash equivalents	326,440	380,307
Restricted Cash and Investments	3,562	3,616
Supplemental cash flow data:
Cash paid for income taxes	580	507
Cash paid for interest	7,885	1,797
Non-cash investing and financing activities:
Purchase of property and equipment, accrued but not yet paid	537	991
Stock-based compensation capitalized in internal use software	1,305	1,105
Bonuses capitalized in internal use software	244	111
Issuance costs included in accrued expenses	$ 0	$ 965

Description of Business and Bas

Description of Business and Basis of Presentation	9 Months Ended
	Oct. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Description of Business and Basis of Presentation	Description of Business and Basis of Presentation Description of Business PagerDuty, Inc. was incorporated under the laws of the state of Delaware in May 2010. PagerDuty, Inc., together with its wholly-owned subsidiaries and subsidiaries in which PagerDuty, Inc. holds a controlling interest (collectively, the “Company”), provides a digital operations management platform that manages urgent and mission-critical work for a modern, digital business (the “PagerDuty Platform”). The PagerDuty Platform collects data and digital signals from virtually any software-enabled system or device and leverages powerful machine learning to correlate, process, and predict opportunities and issues. Using incident response, event management, and automation, the Company brings together the right people with the right information so they can resolve issues and act on opportunities in minutes or seconds from wherever they are. Basis of Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with United States generally accepted accounting principles (“U.S. GAAP” or “GAAP”), and applicable rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. The condensed consolidated balance sheet as of January 31, 2024 was derived from the audited consolidated financial statements as of that date but does not include all of the information and notes required by GAAP for complete financial statements. Certain information and footnote disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. Therefore, these condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and the related notes thereto as of and for the year ended January 31, 2024, included in the Company’s Annual Report on Form 10-K/A. The condensed consolidated financial statements include the results of PagerDuty, Inc., its wholly-owned subsidiaries, and subsidiaries in which the Company holds a controlling interest. All intercompany balances and transactions have been eliminated in consolidation. In the opinion of management, the information contained herein reflects all adjustments necessary for a fair statement of the Company’s financial position, results of operations and comprehensive loss, stockholders’ equity, and cash flows. The results of operations for the three and nine months ended October 31, 2024 are not necessarily indicative of the results to be expected for the full year ending January 31, 2025 or for any other interim period, or for any future year. The Company’s fiscal year ends on January 31. References to fiscal 2025 refer to the fiscal year ending January 31, 2025. Reclassification Certain reclassifications of prior period amounts have been made in the Company’s condensed consolidated statements of operations to conform to the current period presentation. The Company has reclassified a portion of other income to the interest income line item on the accompanying condensed consolidated statements of operations. These reclassifications had no effect on the reported results of operations. Use of Estimates The preparation of financial statements in conformity with GAAP requires management to make, on an ongoing basis, estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenue and expenses during the reporting periods. Actual results could differ from these estimates. The Company’s most significant estimates and judgments involve the period of benefit for amortizing deferred contract costs, the determination of the fair value of acquired assets and assumed liabilities, stock-based compensation, redemption value of redeemable non-controlling interests, and estimates related to the Company’s revenue recognition, such as the assessment of performance obligations in the Company’s revenue arrangements and the fair value assigned to each performance obligation, among others. Management bases its estimates on historical experience and on various other assumptions which management believes to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities.

Summary of Significant Accounti

Summary of Significant Accounting Policies	9 Months Ended
	Oct. 31, 2024
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	Summary of Significant Accounting Policies Concentrations of Risk and Significant Customers The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, available-for-sale investments, and accounts receivable. All of the Company’s cash equivalents and investments are invested in money market funds, United States (“U.S.”) Treasury securities, commercial paper, corporate debt securities, or U.S. Government agency securities that management believes to be of high credit quality. The Company’s cash, cash equivalents, and available-for-sale investments are spread across several different financial institutions. No single customer accounted for 10% or more of the total accounts receivable balance as of October 31, 2024 or January 31, 2024. No single cu stomer accounted for 10% or more of revenue for the three and nine months ended October 31, 2024 or 2023. Segment Information The Company manages its operations and allocates resources as one operating segment. The Company’s chief operating decision maker (“CODM”) is its chief executive officer, who reviews financial information presented on a consolidated basis for purposes of making operating decisions, assessing financial performance, and allocating resources. Refer to Note 15, Geographic Information for information regarding the Company's long-lived assets and revenue by geography. Related Party Transactions Certain members of the Company’s Board of Directors serve as directors of, or are executive officers of, and in some cases are investors in, companies that are customers or vendors of the Company. The Company billed $4.0 million and $3.8 million to entities associated with related parties in the nine months ended October 31, 2024 and 2023, respectively. Accounts receivable associated with related parties as of October 31, 2024 and 2023 and revenue recognized from related party transactions for the three and nine months ended October 31, 2024 and 2023 were not significant. Significant Accounting Policies There have been no material changes to the Company’s significant accounting policies from those described in the Company’s Annual Report on Form 10-K/A. Restricted Cash The Company has classified cash that is not available for use in its operations as restricted cash. Restricted cash consists primarily of collateral for letters of credit related to security deposits for the Company’s office facility lease arrangements. At October 31, 2024 and January 31, 2024, the Company had restricted cash of $3.6 million and $3.7 million, respectively, all of which was classified as non-current. Recent Accounting Pronouncements Not Yet Adopted In November 2023, the Financial Accounting Standards Board (the “FASB”) issued Accounting Standards Update (“ASU”) No. 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures . This ASU expands public entities’ segment disclosures by requiring disclosure of significant segment expenses that are regularly provided to the chief operating decision maker and included within each reported measure of segment profit or loss, an amount and description of its composition for other segment items, and interim disclosures of a reportable segment’s profit or loss and assets. All disclosure requirements under ASU 2023-07 are also required for public entities with a single reportable segment. This ASU is effective for fiscal years beginning after December 15, 2023 and interim periods within fiscal years beginning after December 15, 2024 and requires retrospective application to all prior periods. The Company is currently evaluating the impact of the new guidance on its consolidated financial statements. In December 2023, the FASB issued ASU No. 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures . This ASU requires disaggregated information about a reporting entity’s effective tax rate reconciliation as well as information on income taxes paid. This ASU is effective for fiscal years beginning after December 15, 2024. The Company is currently evaluating the impact of the new guidance on its consolidated financial statements. In November 2024, the FASB issued ASU No. 2024-03, Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income statement expenses . This ASU requires disclosure, in the notes to financial statements, of specified information about certain costs and expenses. The amendment requires that at each interim and annual reporting period, an entity discloses the amounts of certain expenses included in each relevant expense caption. The newly required expense disclosures include certain amounts that are already required to be disclosed under current GAAP in the same disclosure as the other disaggregation requirements. The amendment also requires that an entity discloses a qualitative description of the amounts remaining in relevant expense captions that are not separately disaggregated quantitatively and disclose the total amount of selling expenses and, in annual reporting periods, an entity’s definition of selling expenses. This ASU is effective for fiscal years beginning after December 15, 2026. The Company is currently evaluating the impact of the new guidance on its consolidated financial statements.

Redeemable Non-Controlling Inte

Redeemable Non-Controlling Interest	9 Months Ended
	Oct. 31, 2024
Noncontrolling Interest [Abstract]
Redeemable Non-Controlling Interest	Redeemable Non-Controlling Interest In May 2022, the Company established a joint venture, PagerDuty K.K. The Company obtained a 51% controlling interest and has consolidated the financial results of the joint venture. The agreements with the non-controlling interest holders of PagerDuty K.K. contain redemption features whereby the interest held by the non-controlling interest holders is redeemable either: (i) at the option of the non-controlling interest holders; or (ii) at the option of the Company, both beginning on the tenth anniversary of the initial capital contribution. The balance of the redeemable non-controlling interest is reported at the greater of the initial carrying amount adjusted for the redeemable non-controlling interest's share of earnings or losses and other comprehensive income or loss, or its redemption value, which is determined based on a prescribed formula derived from multiple metrics including the annual recurring revenue of PagerDuty K.K. The resulting changes in the estimated redemption amount are recorded with corresponding adjustments against additional paid-in capital due to the absence of retained earnings. The carrying amount of the redeemable non-controlling interest is recorded on the Company's condensed consolidated balance sheets as temporary equity. The following table summarizes the activity in the redeemable non-controlling interest for the periods indicated (in thousands): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 Balance at beginning of period $ 16,062 $ 3,431 $ 7,293 $ 1,108 Investment by redeemable non-controlling interest — — — 1,781 Net loss attributable to redeemable non-controlling interest (203) (324) (681) (1,513) Adjustments to redeemable non-controlling interest 634 2,359 9,881 4,088 Foreign currency translation adjustments — 6 — 8 Balance at end of period $ 16,493 $ 5,472 $ 16,493 $ 5,472

Cash, Cash Equivalents, and Inv

Cash, Cash Equivalents, and Investments	9 Months Ended
	Oct. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Cash, Cash Equivalents, and Investments	Cash, Cash Equivalents, and Investments Cash, cash equivalents, and investments consisted of the following as of the dates indicated (in thousands): October 31, 2024 January 31, 2024 Cash and cash equivalents: Cash $ 52,526 $ 55,736 Money market funds 273,914 305,283 Commercial paper — 994 U.S. Treasury securities — 998 Total cash and cash equivalents $ 326,440 $ 363,011 Available-for-sale investments: U.S. Treasury securities $ 51,574 $ 50,036 Commercial paper 11,453 2,886 Corporate debt securities 120,375 131,259 U.S. Government agency securities 32,320 23,997 Total available-for-sale investments $ 215,722 $ 208,178 The following tables summarize the amortized cost, net unrealized gains (losses), and fair value of the Company’s investments by significant investment category as of the dates indicated (in thousands). Gross realized gains or losses from sales of available-for-sale securities were not material for the three and nine months ended October 31, 2024 and 2023. October 31, 2024 Amortized Cost Unrealized Gain (Loss), Net Estimated Fair Value Available-for-sale investments: U.S. Treasury securities $ 51,509 $ 65 $ 51,574 Commercial paper 11,449 4 11,453 Corporate debt securities 120,376 (1) 120,375 U.S. Government agency securities 32,314 6 32,320 Total available-for-sale investments $ 215,648 $ 74 $ 215,722 January 31, 2024 Amortized Cost Unrealized Gain (Loss), Net Estimated Fair Value Available-for-sale investments: U.S. Treasury securities $ 50,012 $ 24 $ 50,036 Commercial paper 2,887 (1) 2,886 Corporate debt securities 131,395 (136) 131,259 U.S. Government agency securities 23,983 14 23,997 Total available-for-sale investments $ 208,277 $ (99) $ 208,178 The following tables present the Company’s available-for-sale securities by contractual maturity date as of the dates indicated (in thousands): October 31, 2024 Amortized Cost Fair Value Due within one year $ 149,008 $ 149,157 Due between one to five years 66,640 66,565 Total $ 215,648 $ 215,722 January 31, 2024 Amortized Cost Fair Value Due within one year $ 155,423 $ 155,158 Due between one to five years 52,854 53,020 Total $ 208,277 $ 208,178 As of October 31, 2024, there were 54 securities in an unrealized loss position with an aggregate fair value of $88.8 million, 10 of which were in a continuous unrealized loss position for more than 12 months. The total unrealized loss related to the 10 securities was immaterial. As of January 31, 2024, there were 70 securities in an unrealized loss position with an aggregate fair value of $108.7 million, 33 of which were in a continuous unrealized loss position for more than 12 months. The unrealized loss related to the 33 securities was $0.2 million. When evaluating investments for impairment, the Company reviews factors such as the extent to which fair value has been below cost basis, the financial condition of the issuer and any changes thereto, and the Company’s intent to sell, or whether it is more likely than not that the Company will be required to sell, the investment before recovery of the investment’s amortized cost. No impairment loss has been recorded on the securities included in the tables above, as the Company believes that any decrease in fair value of these securities is temporary and the Company expects to recover at least up to the initial cost of the investment for these securities. The Company has not recorded an allowance for credit losses, as the Company believes any such losses would be immaterial based on the high-grade credit rating for each of its marketable securities as of the end of each period.

Fair Value Measurements

Fair Value Measurements	9 Months Ended
	Oct. 31, 2024
Fair Value Disclosures [Abstract]
Fair Value Measurements	Fair Value Measurements The Company measures its financial assets and liabilities at fair value each reporting period using a fair value hierarchy that prioritizes the use of observable inputs and minimizes the use of unobservable inputs when measuring fair value. A financial instrument’s classification within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. Three levels of inputs may be used to measure fair value, as follows: Level 1—Valuations based on observable inputs that reflect quoted prices for identical assets or liabilities in active markets. Level 2—Valuations based on inputs that are directly or indirectly observable in the marketplace. Level 3—Valuations based on unobservable inputs that are supported by little or no market activity. The following tables present information about the Company’s financial assets that are required to be measured or disclosed at fair value using the above input categories as of the dates indicated (in thousands): As of October 31, 2024 Level 1 Level 2 Level 3 Total Money market funds $ 273,914 $ — $ — $ 273,914 U.S. Treasury securities — 51,574 — 51,574 Commercial paper — 11,453 — 11,453 Corporate debt securities — 120,375 — 120,375 U.S. Government agency securities — 32,320 — 32,320 Total $ 273,914 $ 215,722 $ — $ 489,636 Included in cash equivalents $ 273,914 Included in investments $ 215,722 As of January 31, 2024 Level 1 Level 2 Level 3 Total Money market funds $ 305,283 $ — $ — $ 305,283 U.S. Treasury securities — 51,034 — 51,034 Commercial paper — 3,880 — 3,880 Corporate debt securities — 131,259 — 131,259 U.S. Government agency securities — 23,997 — 23,997 Total $ 305,283 $ 210,170 $ — $ 515,453 Included in cash equivalents $ 307,275 Included in investments $ 208,178 The Company’s assets that are measured by management at fair value on a recurring basis are generally classified within Level 1 or Level 2 of the fair value hierarchy. The Company considers all highly liquid investments purchased with an original maturity of three months or less to be cash equivalents. As of October 31, 2024 and January 31, 2024, the Company’s Level 2 securities are measured at fair value and classified within Level 2 in the fair value hierarchy because the Company uses quoted market prices for similar instruments or nonbinding market prices that are corroborated by observable market data or alternative pricing sources and models using market observable inputs to determine fair value. The carrying amounts of certain financial instruments, including cash held in banks, accounts receivable, and accounts payable approximate fair value due to their short-term maturities and are excluded from the fair value table above. Convertible Senior Notes As of October 31, 2024, the estimated fair value of the Company’s outstanding 1.25% Convertible Senior Notes due 2025 (the “2025 Notes”) was approximately $55.5 million and the estimated fair value of the Company’s 1.50% Convertible Senior Notes due 2028 (the “2028 Notes”) was approximately $397.6 million. The fair values were determined based on the quoted price for the 2025 Notes and the 2028 Notes (collectively, the “Notes”) in an inactive market on the last trading day of the reporting period and are considered as Level 2 in the fair value hierarchy.

Property and Equipment, Net

Property and Equipment, Net	9 Months Ended
	Oct. 31, 2024
Property, Plant and Equipment [Abstract]
Property and Equipment, Net	Property and Equipment, Net Property and equipment, net, consisted of the following as of the dates indicated (in thousands): October 31, 2024 January 31, 2024 Leasehold improvements $ 7,111 $ 11,334 Computers and equipment 9,442 9,135 Furniture and fixtures 3,922 3,989 Capitalized internal-use software 24,825 18,257 Gross property and equipment (1) 45,300 42,715 Accumulated depreciation and amortization (25,727) (25,083) Property and equipment, net $ 19,573 $ 17,632 (1) Gross property and equipment includes construction-in-progress for leasehold improvements and capitalized internal-use software of $7.9 million and $4.2 million that had not yet been placed in service as of October 31, 2024 and January 31, 2024, respectively. The costs associated with construction-in-progress are not amortized until the asset is available for its intended use. Depreciation and amortization expense was $2.2 million and $2.1 million for the three months ended October 31, 2024 and 2023, respectively, and $6.4 million and $6.3 million for the nine months ended October 31, 2024 and 2023, respectively. In the nine months ended October 31, 2023, the Company recorded an impairment charge of $0.4 million related to leasehold improvements abandoned during the period. The impairment charge was recorded in general and administrative expenses on the condensed consolidated statement of operations. No such impairment charges were recorded during the three and nine months ended October 31, 2024.

Deferred Contract Costs

Deferred Contract Costs	9 Months Ended
	Oct. 31, 2024
Revenue from Contract with Customer [Abstract]
Deferred Contract Costs	Deferred Contract Costs Deferred contract costs, which primarily consist of deferred sales commissions, were $43.8 million and $44.6 million as of October 31, 2024 and January 31, 2024, respectively. Amortization expense for deferred contract costs was $5.6 million and $5.1 million for the three months ended October 31, 2024 and 2023, respectively, and $16.3 million and $15.3 million for the nine months ended October 31, 2024 and 2023, respectively. There was no impairment charge related to the costs capitalized for the periods presented. The following table presents the changes to the Company’s deferred revenue for the periods indicated (in thousands): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 Deferred revenue, beginning of period $ 217,889 $ 196,605 $ 228,161 $ 209,051 Billings 117,774 108,534 334,609 306,950 Revenue recognized (118,946) (108,720) (346,053) (319,582) Deferred revenue, end of period $ 216,717 $ 196,419 $ 216,717 $ 196,419 For the three and nine months ended October 31, 2024 and 2023, the majority of revenue recognized was from the deferred revenue balances at the beginning of each period. The transaction price allocated to the remaining performance obligations represents all future, non-cancelable contracted revenue that has not yet been recognized, inclusive of deferred revenue that has been invoiced and non-cancelable amounts that will be invoiced and recognized as revenue in future periods. Beginning in the first quarter of fiscal 2025, the Company began to include contracts with an original term of less than 12 months in this disclosure. Such contracts comprised $116 million of remaining non-cancelable performance obligations as of October 31, 2024. As of October 31, 2024, total rem

Leases

Leases	9 Months Ended
	Oct. 31, 2024
Leases [Abstract]
Leases	Leases Operating Leases The Company has entered into various non-cancellable operating leases for its office spaces with lease periods expiring between fiscal 2026 and fiscal 2029. The operating lease agreements generally provide for rental payments on a graduated basis and for options to renew, which could increase future minimum lease payments if exercised. Lease right-of-use assets and liabilities are recognized at the lease’s commencement date based on the present value of lease payments over the lease term. As the leases do not provide an implicit rate, the Company uses an incremental borrowing rate based on the information available at the commencement date in determining the present value of lease payments. The lease right-of-use assets also include any lease payments made and exclude lease incentives such as tenant improvement allowances. The Company’s operating leases typically include non-lease components such as common-area maintenance costs. The Company has elected a practical expedient that allows it to include non-lease components with lease payments for the purpose of calculating lease right-of-use assets and liabilities, to the extent that they are fixed. Non-lease components that are not fixed are expensed as incurred as variable lease payments. Leases with a term of one year or less are not recognized on the Company’s condensed consolidated balance sheets, but rather are expensed on a straight-line basis over the lease term. In June 2023, the Company entered into a sublease for a portion of its San Francisco office location. The sublease has a remaining lease term of less than one year. Sublease income, which is recorded as a reduction of rent expense, was not material for the three and nine months ended October 31, 2024. The following table presents information about leases on the condensed consolidated balance sheet as of the dates indicated (in thousands): October 31, 2024 January 31, 2024 Assets: Lease right-of-use assets $ 2,436 $ 3,789 Liabilities: Lease liabilities, current 3,550 6,180 Lease liabilities, non-current 6,119 6,809 As of October 31, 2024, the weighte d average remaining lease term was 3.3 years and the weighted average discount rate used to determine the net present value of the lease liabilities was 4.0%. The following table presents information about leases on the condensed consolidated statement of operations for the periods indicated (in thousands): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 Operating lease expense $ 858 $ 1,089 $ 2,560 $ 3,760 Short-term lease expense 654 567 1,706 1,335 Variable lease expense 273 270 653 867 The following table presents supplemental cash flow information about the Company’s leases for the periods indicated (in thousands): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 Cash paid for amounts included in the measurement of lease liabilities $ 1,660 $ 1,612 $ 4,929 $ 4,934

Debt and Financing Arrangements

Debt and Financing Arrangements	9 Months Ended
	Oct. 31, 2024
Debt Disclosure [Abstract]
Debt and Financing Arrangements	Debt and Financing Arrangements 2025 Convertible Senior Notes In June 2020, the Company issued an aggregate principal amount of $287.5 million of 2025 Notes in a private offering pursuant to an indenture dated June 25, 2020 (the “2025 Indenture”). The 2025 Notes are senior, unsecured obligations of the Company and accrue interest payable semiannually in arrears on January 1 and July 1 of each year, beginning on January 1, 2021, at a rate of 1.25% per year. The 2025 Notes will mature on July 1, 2025, unless such notes are converted, redeemed or repurchased earlier. In October 2023, the Company provided written notice to the trustee and the note holders of the 2025 Notes that it had irrevocably elected to settle the principal amount of its convertible senior notes in cash and pay or deliver, as the case may be, cash, shares of common stock or a combination of cash and shares of common stock, at the Company’s election, in respect to the remainder, if any, of the Company’s conversion obligation in excess of the aggregate principal amount of the 2025 Notes being converted. In October 2023, the Company paid $223.7 million to repurchase an aggregate principal amount of $230.0 million of the 2025 Notes with a carrying value of $227.5 million, net of unamortized issuance costs of $2.6 million. 2028 Convertible Senior Notes In October 2023, the Company issued an aggregate principal amount of $402.5 million of convertible senior notes in a private offering pursuant to an indenture dated October 13, 2023 (the “2028 Indenture” and, together with the 2025 Indenture, the “Indentures”). The total net proceeds from the debt offering, after deducting initial purchasers’ discounts and debt issuance costs of $12.0 million, were $390.4 million. The 2028 Notes are senior, unsecured obligations of the Company and accrue interest payable semiannually in arrears on April 15 and October 15 of each year, beginning on April 15, 2024, at a rate of 1.50% per year. The 2028 Notes will mature on October 15, 2028, unless such notes are converted, redeemed or repurchased earlier. Upon conversion, the Company will pay cash up to the aggregate principal amount of the 2028 Notes to be converted and pay or deliver, as the case may be, cash, shares of common stock or a combination of cash and shares of common stock, at the Company’s election, in respect to the remainder, if any, of the Company’s conversion obligation in excess of the aggregate principal amount of the 2028 Notes being converted, in the manner and subject to the terms and conditions provided in the 2028 Indenture. Accounting for the 2025 Notes and the 2028 Notes The Notes are accounted for as a single liability measured at their amortized cost, as no other embedded features require bifurcation and recognition as derivatives. As of October 31, 2024, the 2025 Notes are classified in current liabilities and the 2028 Notes are classified as non-current liabilities. Issuance costs are amortized to interest expense over the contractual term of the Notes at an effective interest rate of 1.91% for the 2025 Notes and 2.13% for the 2028 Notes. The net carrying amount of the Notes was as follows as of the dates indicated (in thousands): As of October 31, 2024 As of January 31, 2024 2025 Notes 2028 Notes Total 2025 Notes 2028 Notes Total Principal $ 57,500 $ 402,500 $ 460,000 $ 57,500 $ 402,500 $ 460,000 Unamortized issuance costs (168) (9,803) (9,971) (597) (11,373) (11,970) Net carrying amount $ 57,332 $ 392,697 $ 450,029 $ 56,903 $ 391,127 $ 448,030 Interest expense recognized related to the Notes was as follows for the periods indicated (in thousands): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 Contractual interest expense $ 1,706 $ 931 $ 4,938 $ 2,728 Amortization of debt issuance costs 671 523 1,950 1,456 Total interest expense related to the Notes $ 2,377 $ 1,454 $ 6,888 $ 4,184 Capped Call Transactions In connection with the offering of the 2025 Notes, the Company entered into privately negotiated capped call transactions (the “2025 Capped Calls”) with certain financial institution counterparties. In connection with the offering of the 2028 Notes, the Company entered into separate privately negotiated capped call transactions (the “2028 Capped Calls” and, together with the 2025 Capped Calls, the “Capped Calls”). The Capped Calls are generally intended to reduce or offset the potential dilution to the common stock upon any conversion of the Notes, subject to a cap based on the cap price of such Capped Calls. For accounting purposes, the Capped Calls are separate transactions, and not part of the terms of the Notes. The Capped Calls are recorded in stockholders’ equity and are not accounted for as derivatives. The costs incurred to purchase the 2025 Capped Calls and the 2028 Capped Calls of $35.7 million and $55.1 million, respectively, were recorded as a reduction to additional paid-in capital in the accompanying condensed consolidated balance sheets. The Capped Calls will not be remeasured as long as they continue to meet the conditions for equity classification. The 2025 Capped Calls have an initial strike price of approximately $40.08 per share, subject to certain adjustments, which corresponds to the initial conversion price of the 2025 Notes, and an initial cap price of $61.66 per share, subject to certain adjustments. The 2025 Capped Calls cover, subject to anti-dilution adjustments, approximately 7.2 million shares of the Company’s common stock. The 2025 Capped Calls are subject to automatic exercise over a 40 trading day period commencing on May 2, 2025, subject to earlier termination under certain circumstances and may be settled in cash, shares of common stock or a combination of cash and shares of common stock, at the Company’s election. The 2025 Capped Calls remain outstanding as of October 31, 2024. The 2028 Capped Calls have an initial strike price of approximately $27.35 per share, subject to certain adjustments, which corresponds to the initial conversion price of the 2028 Notes, and an initial cap price of $42.90 per share, subject to certain adjustments. The 2028 Capped Calls cover, subject to anti-dilution adjustments, approximately 14.7 million shares of the Company’s common stock. The 2028 Capped Calls are subject to automatic exercise over a 60 trading day period commencing on July 20, 2028, subject to earlier termination under certain circumstances and may be settled in cash, shares of common stock or a combination of cash and shares of common stock, at the Company’s election.

Commitments and Contingencies

Commitments and Contingencies	9 Months Ended
	Oct. 31, 2024
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Legal Matters From time to time, the Company may be subject to various claims and other legal matters arising in the ordinary course of business. The Company investigates these claims as they arise and accrues estimates for resolution of legal and other contingencies when losses are probable and estimable. The Company is not currently a party to any material legal proceedings nor is it aware of any pending or threatened litigation that could reasonably be expected to have a material adverse effect on its business, financial condition, results of operations, or cash flows. Warranties and Indemnification The Company has entered into service-level agreements with a portion of its customers defining levels of uptime reliability and performance and permitting those customers to receive credits if the Company fails to meet the defined levels of uptime. To date, the Company has not experienced any significant failures to meet defined levels of uptime reliability and performance as a result of those agreements and, as a result, the Company has not incurred or accrued any material liabilities related to these agreements in the financial statements. In the ordinary course of business, the Company may agree to indemnify customers, vendors, lessors, business partners, and other parties with respect to certain matters, including, but not limited to, losses arising out of the breach of such agreements, services to be provided by the Company, or from intellectual property infringement claims made by third parties. As permitted under Delaware law, the Company has entered into indemnification agreements with its directors and certain officers and employees that will require the Company, among other things, to indemnify them against certain liabilities that may arise by reason of their status or service as directors, officers, or employees. No demands have been made upon the Company to provide indemnification under such agreements, and there are no claims that the Company is aware of that could have a material effect on its consolidated balance sheets, consolidated statements of operations, consolidated statements of comprehensive loss, or consolidated statements of cash flows.

Deferred Revenue and Performanc

Deferred Revenue and Performance Obligations	9 Months Ended
	Oct. 31, 2024
Revenue from Contract with Customer [Abstract]
Deferred Revenue and Performance Obligations	Deferred Contract Costs Deferred contract costs, which primarily consist of deferred sales commissions, were $43.8 million and $44.6 million as of October 31, 2024 and January 31, 2024, respectively. Amortization expense for deferred contract costs was $5.6 million and $5.1 million for the three months ended October 31, 2024 and 2023, respectively, and $16.3 million and $15.3 million for the nine months ended October 31, 2024 and 2023, respectively. There was no impairment charge related to the costs capitalized for the periods presented. The following table presents the changes to the Company’s deferred revenue for the periods indicated (in thousands): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 Deferred revenue, beginning of period $ 217,889 $ 196,605 $ 228,161 $ 209,051 Billings 117,774 108,534 334,609 306,950 Revenue recognized (118,946) (108,720) (346,053) (319,582) Deferred revenue, end of period $ 216,717 $ 196,419 $ 216,717 $ 196,419 For the three and nine months ended October 31, 2024 and 2023, the majority of revenue recognized was from the deferred revenue balances at the beginning of each period. The transaction price allocated to the remaining performance obligations represents all future, non-cancelable contracted revenue that has not yet been recognized, inclusive of deferred revenue that has been invoiced and non-cancelable amounts that will be invoiced and recognized as revenue in future periods. Beginning in the first quarter of fiscal 2025, the Company began to include contracts with an original term of less than 12 months in this disclosure. Such contracts comprised $116 million of remaining non-cancelable performance obligations as of October 31, 2024. As of October 31, 2024, total rem

Common Stock and Stockholders'

Common Stock and Stockholders' Equity	9 Months Ended
	Oct. 31, 2024
Equity [Abstract]
Common Stock and Stockholders' Equity	Common Stock and Stockholders’ Equity Common Stock Repurchases In October 2023, the Company repurchased a total of 2,331,002 shares of the Company’s common stock through open market purchases at an average per share price of $21.45 for a total repurchase price of $50.0 million. During the nine months ended October 31, 2024, these shares were retired. In May 2024, the Company’s Board of Directors authorized a share repurchase program to repurchase up to $100.0 million of the Company’s common stock (the “2024 Share Repurchase Program”). The 2024 Share Repurchase Program does not obligate the Company to acquire a specified number of shares, and may be suspended, modified, or terminated at any time, without prior notice. The repurchases are expected to be executed from time to time through May 2026, subject to general business and market conditions and other investment opportunities, through open market purchases or other legally permissible means, including through Rule 10b5-1 plans. During the three and nine months ended October 31, 2024, the Company repurchased a total of 3,830,761 and 5,144,009 shares, respectively, and subsequently retired 3,848,109 and 5,082,593 shares, respectively. The total shares retired during the three months ended October 31, 2024 includes a portion of shares that were in transit as of the prior quarter end. The cost of the remaining 61,416 shares is recorded as treasury stock in the condensed consolidated balance sheets. As of October 31, 2024, $1.5 million of the total amount authorized to be repurchased remained available. Equity Incentive Plan In 2019, the Company adopted the 2019 Equity Incentive Plan (the “2019 Plan”). As of October 31, 2024 and January 31, 2024, the Company was authorized to grant up to 36,096,724 shares and 31,519,553 shares of common stock, respectively, under the 2019 Plan. The Company currently uses authorized and unissued shares to satisfy stock award exercises and settlement of restricted stock units (“RSUs”) and performance stock units (“PSUs”). As of October 31, 2024 and January 31, 2024, there were 19,799,837 shares and 17,178,454 shares, respectively, available for future issuance under the 2019 Plan. Shares of common stock reserved for future issuance as of the end of the period noted are as follows: October 31, 2024 Outstanding stock options and unvested RSUs and PSUs 14,042,039 Available for future stock option, RSU, and PSU grants 19,799,837 Available for Employee Stock Purchase Plan (“ESPP”) 3,984,879 Total common stock reserved for future issuance 37,826,755 Stock Options As of October 31, 2024, there was approximately $0.8 million of total unrecognized compensation cost related to unvested stock options granted under the 2019 Plan, which will be recognized over a weighted average period of 1.2 years. Restricted Stock Units A summary of the Company’s RSU activity and related information is as follows: Number of RSUs Weighted Outstanding at January 31, 2024 7,412,056 $ 31.08 Granted 4,410,881 $ 20.97 Vested (2,988,987) $ 30.82 Forfeited or canceled (946,330) $ 30.42 Outstanding at October 31, 2024 7,887,620 $ 25.62 The fair value of the Company’s RSUs is expensed ratably over the vesting period, and is based on the fair value of the underlying shares on the date of grant. The Company accounts for forfeitures as they occur. As of October 31, 2024, there was $193.0 million of unrecognized stock-based compensation expense related to unvested RSUs, which is expected to be recognized over a weighted average period of 2.2 years based on vesting under the award service conditions. Performance Stock Units The Company grants PSUs to certain employees of the Company, which, in the current fiscal year, are to vest based on the level of achievement of certain targets related to the Company’s operating plan over the one-year performance period. In prior periods, PSUs vested based on both the level of achievement of certain targets related to the Company’s operating plan and the relative growth of the per share price of the Company’s common stock as compared to the S&P Software & Services Select Index over the one-year performance period. The PSUs vest over a three In the nine months ended October 31, 2024, the Compensation Committee of the Company’s Board of Directors certified the results of the Company’s operating plan and relative growth of the per share price of the Company’s common stock as compared to the S&P Software & Services Select Index for the fiscal year ended January 31, 2024. Based on the results, the PSUs granted in April 2023 (“2023 PSU Awards”) were cancelled as the target was not met. A summary of the Company’s PSU activity and related information is as follows: Number of PSUs Weighted Outstanding at January 31, 2024 541,992 $ 35.08 Granted (1) 781,813 $ 21.62 Vested (9,050) $ 41.17 Forfeited or canceled (45,108) $ 39.02 Performance adjustment for 2023 PSU Awards (487,834) $ 34.98 Outstanding at October 31, 2024 781,813 $ 27.73 (1) This amount represents awards granted at 100% attainment. During the three and nine months ended October 31, 2024, the Company recorded stock-based compensation expense for the number of PSUs considered probable of vesting based on the attainment of the performance targets. As of October 31, 2024, total unrecognized stock-based compensation cost related to PSUs was $9.0 million. This unrecognized stock-based compensation cost is expected to be recognized using the accelerated attribution method over a weighted-average period of approximately 1.3 years. Employee Stock Purchase Plan The Company’s ESPP generally provides for 24-month offering periods beginning June 15 and December 15 of each year, with each offering period consisting of four six-month purchase periods. On each purchase date, eligible employees will purchase the shares at a price per share equal to 85% of the lesser of: (i) the fair market value of the Company’s stock as of the beginning of the offering period; or (ii) the fair market value of the Company’s stock on the purchase date, as defined in the ESPP. During the three months ended October 31, 2024 and 2023, the Company recognized $1.1 million and $1.3 million, respectively, of stock-based compensation expense related to the ESPP. During the nine months ended October 31, 2024 and 2023, the Company recognized $3.7 million and $4.7 million, respectively, of stock-based compensation expense related to the ESPP. During the three months ended October 31, 2024 and 2023, the Company withheld $2.6 million and $2.0 million, respectively, in contributions from employees. During the nine months ended October 31, 2024 and 2023, the Company withheld $7.7 million and $7.8 million, respectively, in contributions from employees. During the nine months ended October 31, 2024, 312,660 shares of common stock were issued under the ESPP at a weighted average purchase price of $18.34 per share. During the nine months ended October 31, 2023, 325,983 shares of common stock were issued under the ESPP at a weighted average purchase price of $19.30 per share. Stock-Based Compensation Stock-based compensation expense included in the Company’s condensed consolidated statements of operations was as follows for the periods indicated (in thousands): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 Cost of revenue $ 1,432 $ 1,820 $ 4,696 $ 5,860 Research and development 11,576 11,128 34,640 34,002 Sales and marketing 7,639 8,094 23,702 22,362 General and administrative 11,126 10,786 34,041 32,686 Total stock-based compensation expense $ 31,773 $ 31,828 $ 97,079 $ 94,910

Net Loss per Share

Net Loss per Share	9 Months Ended
	Oct. 31, 2024
Earnings Per Share [Abstract]
Net Loss per Share	Net Loss per Share Net loss used for the purpose of determining basic and diluted net loss per share is determined by taking net loss attributable to PagerDuty, Inc., less the redeemable non-controlling interests redemption value adjustment. The following table presents the calculation of basic and diluted net loss per share attributable to PagerDuty, Inc. common stockholders for the periods indicated (in thousands, except number of shares and per share data): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 Numerator: Net loss attributable to PagerDuty, Inc. common stockholders $ (5,924) $ (12,766) $ (33,975) $ (47,037) Less: Adjustment attributable to redeemable non-controlling interest 634 2,359 9,881 4,088 Net loss attributable to PagerDuty, Inc. common stockholders $ (6,558) $ (15,125) $ (43,856) $ (51,125) Denominator: Weighted average shares used in calculating net income (loss) per share, basic and diluted 91,438 93,104 92,530 92,257 Net loss per share, basic and diluted, attributable to PagerDuty, Inc. common stockholders $ (0.07) $ (0.16) $ (0.47) $ (0.55) Since the Company was in a loss position for the periods presented, basic net loss per share and diluted net loss per share are the same, as the inclusion of all potential common stock outstanding would have been anti-dilutive. Potentially dilutive securities that were not included in the diluted per share calculations because they would be anti-dilutive were as follows (in thousands): As of October 31, 2024 2023 Shares subject to outstanding common stock awards 13,260 13,354 Restricted stock issued to acquire key personnel — 44 Shares issuable pursuant to the ESPP 187 188 Total 13,447 13,586 As described in Note 9, Debt and Financing Arrangements , upon conversion of the Notes, the Company will pay cash up to the aggregate principal amount of the Notes to be converted and pay or deliver, as the case may be, cash, shares of common stock or a combination of cash and shares of common stock, at the Company’s election, in respect to the remainder, if any, of the Company’s conversion obligation in excess of the aggregate principal amount of the Notes being converted. As of October 31, 2024, the conversion options of the Notes were out of money and as a result, there were no potentially dilutive shares related to the conversion of the Notes.

Income Taxes

Income Taxes	9 Months Ended
	Oct. 31, 2024
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes The Company's provision for income taxes for interim periods is determined using an estimate of its annual effective tax rate, adjusted for discrete items, if any, that arise during the period. Each quarter, the Company updates its estimate of the annual effective tax rate, and if the estimated annual effective tax rate changes, the Company makes a cumulative adjustment in such period. The Company's quarterly tax provision, and estimate of its annual effective tax rate, is subject to variation due to several factors, including variability in pre-tax income (or loss), the mix of jurisdictions to which such income (or loss) relates, changes in how the Company does business, and tax law developments. The Company's estimated effective tax rate for the year differs from the U.S. statutory rate of 21% as a result of the Company’s U.S. losses for which no benefit will be realized, the Company’s foreign operations which are subject to tax rates that differ from those in the U.S., as well as the benefit for non-U.S. income tax credits.

Geographic Information

Geographic Information	9 Months Ended
	Oct. 31, 2024
Segment Reporting [Abstract]
Geographic Information	Geographic Information Revenue by location is generally determined by the billing address of the customer. The following table sets forth revenue by geographic area for the periods indicated (in thousands): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 United States $ 85,530 $ 79,487 $ 250,637 $ 232,576 International 33,416 29,233 95,416 87,006 Total $ 118,946 $ 108,720 $ 346,053 $ 319,582 Other than the United States, no other individual country accounted for 10% or more of revenue for the three and nine months ended October 31, 2024 or 2023. As of October 31, 2024, 63% of the Company’s long-lived assets, including property and equipment and right-of-use lease assets, were located in the United States, 21% were located in Canada, 13% were located in Portugal, 2% were located in Chile, and 1% were located in the United Kingdom.

Subsequent Events

Subsequent Events	9 Months Ended
	Oct. 31, 2024
Subsequent Events [Abstract]
Subsequent Events	Subsequent EventsIn November 2024, the Company entered into an amended lease agreement for its San Francisco office lease. The amendment: (i) reduces the square footage of the lease premises; and (ii) extends the term of the lease for the remaining portion of the existing lease premises for approximately three years, commencing on March 1, 2025. The annual lease payment during the first year is approximately $1.8 million, escalating approximately 3% each year.

Pay vs Performance Disclosure

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Pay vs Performance Disclosure
Net loss attributable to PagerDuty, Inc.	$ (5,924)	$ (12,766)	$ (33,975)	$ (47,037)

Insider Trading Arrangements

Insider Trading Arrangements	3 Months Ended	9 Months Ended
	Oct. 31, 2024 shares	Oct. 31, 2024 shares
Trading Arrangements, by Individual
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false
Dan Alexandru Solomon [Member]
Trading Arrangements, by Individual
Material Terms of Trading Arrangement		On September 10, 2024, Dan Alexandru Solomon, a member of the Board of Directors, adopted a trading plan for the sale of the Company’s common stock that is intended to satisfy the affirmative defense of Rule 10b5-1(c). The trading plan is set to expire on November 21, 2025 and provides for the sale of up to 550,810 shares of common stock, all of which are subject to the Company’s stock price reaching certain price thresholds.
Name	Dan Alexandru Solomon
Rule 10b5-1 Arrangement Adopted	true
Adoption Date	September 10, 2024
Expiration Date	November 21, 2025
Arrangement Duration	437 days
Aggregate Available	550,810	550,810

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	9 Months Ended
	Oct. 31, 2024
Accounting Policies [Abstract]
Basis of Presentation	The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with United States generally accepted accounting principles (“U.S. GAAP” or “GAAP”), and applicable rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting.
Consolidation	The condensed consolidated balance sheet as of January 31, 2024 was derived from the audited consolidated financial statements as of that date but does not include all of the information and notes required by GAAP for complete financial statements. Certain information and footnote disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. Therefore, these condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and the related notes thereto as of and for the year ended January 31, 2024, included in the Company’s Annual Report on Form 10-K/A. The condensed consolidated financial statements include the results of PagerDuty, Inc., its wholly-owned subsidiaries, and subsidiaries in which the Company holds a controlling interest. All intercompany balances and transactions have been eliminated in consolidation.
Fiscal Period	The Company’s fiscal year ends on January 31. References to fiscal 2025 refer to the fiscal year ending January 31, 2025.
Use of Estimates	Use of Estimates The preparation of financial statements in conformity with GAAP requires management to make, on an ongoing basis, estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenue and expenses during the reporting periods. Actual results could differ from these estimates. The Company’s most significant estimates and judgments involve the period of benefit for amortizing deferred contract costs, the determination of the fair value of acquired assets and assumed liabilities, stock-based compensation, redemption value of redeemable non-controlling interests, and estimates related to the Company’s revenue recognition, such as the assessment of performance obligations in the Company’s revenue arrangements and the fair value assigned to each performance obligation, among others. Management bases its estimates on historical experience and on various other assumptions which management believes to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities.
Concentrations of Risk and Significant Customers	Concentrations of Risk and Significant Customers The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, available-for-sale investments, and accounts receivable. All of the Company’s cash equivalents and investments are invested in money market funds, United States (“U.S.”) Treasury securities, commercial paper, corporate debt securities, or U.S. Government agency securities that management believes to be of high credit quality. The Company’s cash, cash equivalents, and available-for-sale investments are spread across several different financial institutions.
Segment Information	Segment Information
Restricted Cash	Restricted Cash
Operating Leases	Operating Leases The Company has entered into various non-cancellable operating leases for its office spaces with lease periods expiring between fiscal 2026 and fiscal 2029. The operating lease agreements generally provide for rental payments on a graduated basis and for options to renew, which could increase future minimum lease payments if exercised. Lease right-of-use assets and liabilities are recognized at the lease’s commencement date based on the present value of lease payments over the lease term. As the leases do not provide an implicit rate, the Company uses an incremental borrowing rate based on the information available at the commencement date in determining the present value of lease payments. The lease right-of-use assets also include any lease payments made and exclude lease incentives such as tenant improvement allowances. The Company’s operating leases typically include non-lease components such as common-area maintenance costs. The Company has elected a practical expedient that allows it to include non-lease components with lease payments for the purpose of calculating lease right-of-use assets and liabilities, to the extent that they are fixed. Non-lease components that are not fixed are expensed as incurred as variable lease payments. Leases with a term of one year or less are not recognized on the Company’s condensed consolidated balance sheets, but rather are expensed on a straight-line basis over the lease term.
Recent Accounting Pronouncements Not Yet Adopted	Recent Accounting Pronouncements Not Yet Adopted In November 2023, the Financial Accounting Standards Board (the “FASB”) issued Accounting Standards Update (“ASU”) No. 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures . This ASU expands public entities’ segment disclosures by requiring disclosure of significant segment expenses that are regularly provided to the chief operating decision maker and included within each reported measure of segment profit or loss, an amount and description of its composition for other segment items, and interim disclosures of a reportable segment’s profit or loss and assets. All disclosure requirements under ASU 2023-07 are also required for public entities with a single reportable segment. This ASU is effective for fiscal years beginning after December 15, 2023 and interim periods within fiscal years beginning after December 15, 2024 and requires retrospective application to all prior periods. The Company is currently evaluating the impact of the new guidance on its consolidated financial statements. In December 2023, the FASB issued ASU No. 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures . This ASU requires disaggregated information about a reporting entity’s effective tax rate reconciliation as well as information on income taxes paid. This ASU is effective for fiscal years beginning after December 15, 2024. The Company is currently evaluating the impact of the new guidance on its consolidated financial statements. In November 2024, the FASB issued ASU No. 2024-03, Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income statement expenses . This ASU requires disclosure, in the notes to financial statements, of specified information about certain costs and expenses. The amendment requires that at each interim and annual reporting period, an entity discloses the amounts of certain expenses included in each relevant expense caption. The newly required expense disclosures include certain amounts that are already required to be disclosed under current GAAP in the same disclosure as the other disaggregation requirements. The amendment also requires that an entity discloses a qualitative description of the amounts remaining in relevant expense captions that are not separately disaggregated quantitatively and disclose the total amount of selling expenses and, in annual reporting periods, an entity’s definition of selling expenses. This ASU is effective for fiscal years beginning after December 15, 2026. The Company is currently evaluating the impact of the new guidance on its consolidated financial statements.

Redeemable Non-Controlling In_2

Redeemable Non-Controlling Interest (Tables)	9 Months Ended
	Oct. 31, 2024
Noncontrolling Interest [Abstract]
Summary of Redeemable Noncontrolling Interest	The following table summarizes the activity in the redeemable non-controlling interest for the periods indicated (in thousands): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 Balance at beginning of period $ 16,062 $ 3,431 $ 7,293 $ 1,108 Investment by redeemable non-controlling interest — — — 1,781 Net loss attributable to redeemable non-controlling interest (203) (324) (681) (1,513) Adjustments to redeemable non-controlling interest 634 2,359 9,881 4,088 Foreign currency translation adjustments — 6 — 8 Balance at end of period $ 16,493 $ 5,472 $ 16,493 $ 5,472

Cash, Cash Equivalents, and I_2

Cash, Cash Equivalents, and Investments (Tables)	9 Months Ended
	Oct. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Summary of Components of Cash and Cash Equivalents	Cash, cash equivalents, and investments consisted of the following as of the dates indicated (in thousands): October 31, 2024 January 31, 2024 Cash and cash equivalents: Cash $ 52,526 $ 55,736 Money market funds 273,914 305,283 Commercial paper — 994 U.S. Treasury securities — 998 Total cash and cash equivalents $ 326,440 $ 363,011 Available-for-sale investments: U.S. Treasury securities $ 51,574 $ 50,036 Commercial paper 11,453 2,886 Corporate debt securities 120,375 131,259 U.S. Government agency securities 32,320 23,997 Total available-for-sale investments $ 215,722 $ 208,178
Summary of Components of Available-for-sale Investments	Cash, cash equivalents, and investments consisted of the following as of the dates indicated (in thousands): October 31, 2024 January 31, 2024 Cash and cash equivalents: Cash $ 52,526 $ 55,736 Money market funds 273,914 305,283 Commercial paper — 994 U.S. Treasury securities — 998 Total cash and cash equivalents $ 326,440 $ 363,011 Available-for-sale investments: U.S. Treasury securities $ 51,574 $ 50,036 Commercial paper 11,453 2,886 Corporate debt securities 120,375 131,259 U.S. Government agency securities 32,320 23,997 Total available-for-sale investments $ 215,722 $ 208,178
Summary of Carrying Value of Available-for-sale Investments	The following tables summarize the amortized cost, net unrealized gains (losses), and fair value of the Company’s investments by significant investment category as of the dates indicated (in thousands). Gross realized gains or losses from sales of available-for-sale securities were not material for the three and nine months ended October 31, 2024 and 2023. October 31, 2024 Amortized Cost Unrealized Gain (Loss), Net Estimated Fair Value Available-for-sale investments: U.S. Treasury securities $ 51,509 $ 65 $ 51,574 Commercial paper 11,449 4 11,453 Corporate debt securities 120,376 (1) 120,375 U.S. Government agency securities 32,314 6 32,320 Total available-for-sale investments $ 215,648 $ 74 $ 215,722 January 31, 2024 Amortized Cost Unrealized Gain (Loss), Net Estimated Fair Value Available-for-sale investments: U.S. Treasury securities $ 50,012 $ 24 $ 50,036 Commercial paper 2,887 (1) 2,886 Corporate debt securities 131,395 (136) 131,259 U.S. Government agency securities 23,983 14 23,997 Total available-for-sale investments $ 208,277 $ (99) $ 208,178
Summary of Contractual Maturities of Available-for-sale Securities	The following tables present the Company’s available-for-sale securities by contractual maturity date as of the dates indicated (in thousands): October 31, 2024 Amortized Cost Fair Value Due within one year $ 149,008 $ 149,157 Due between one to five years 66,640 66,565 Total $ 215,648 $ 215,722 January 31, 2024 Amortized Cost Fair Value Due within one year $ 155,423 $ 155,158 Due between one to five years 52,854 53,020 Total $ 208,277 $ 208,178

Fair Value Measurements (Tables

Fair Value Measurements (Tables)	9 Months Ended
	Oct. 31, 2024
Fair Value Disclosures [Abstract]
Summary of Information about Company's Financial Assets	The following tables present information about the Company’s financial assets that are required to be measured or disclosed at fair value using the above input categories as of the dates indicated (in thousands): As of October 31, 2024 Level 1 Level 2 Level 3 Total Money market funds $ 273,914 $ — $ — $ 273,914 U.S. Treasury securities — 51,574 — 51,574 Commercial paper — 11,453 — 11,453 Corporate debt securities — 120,375 — 120,375 U.S. Government agency securities — 32,320 — 32,320 Total $ 273,914 $ 215,722 $ — $ 489,636 Included in cash equivalents $ 273,914 Included in investments $ 215,722 As of January 31, 2024 Level 1 Level 2 Level 3 Total Money market funds $ 305,283 $ — $ — $ 305,283 U.S. Treasury securities — 51,034 — 51,034 Commercial paper — 3,880 — 3,880 Corporate debt securities — 131,259 — 131,259 U.S. Government agency securities — 23,997 — 23,997 Total $ 305,283 $ 210,170 $ — $ 515,453 Included in cash equivalents $ 307,275 Included in investments $ 208,178

Property and Equipment, Net (Ta

Property and Equipment, Net (Tables)	9 Months Ended
	Oct. 31, 2024
Property, Plant and Equipment [Abstract]
Summary of Property and Equipment, Net	Property and equipment, net, consisted of the following as of the dates indicated (in thousands): October 31, 2024 January 31, 2024 Leasehold improvements $ 7,111 $ 11,334 Computers and equipment 9,442 9,135 Furniture and fixtures 3,922 3,989 Capitalized internal-use software 24,825 18,257 Gross property and equipment (1) 45,300 42,715 Accumulated depreciation and amortization (25,727) (25,083) Property and equipment, net $ 19,573 $ 17,632 (1) Gross property and equipment includes construction-in-progress for leasehold improvements and capitalized internal-use software of $7.9 million and $4.2 million that had not yet been placed in service as of October 31, 2024 and January 31, 2024, respectively. The costs associated with construction-in-progress are not amortized until the asset is available for its intended use.

Leases (Tables)

Leases (Tables)	9 Months Ended
	Oct. 31, 2024
Leases [Abstract]
Summary of Information About Lease on Condensed Consolidated Balance Sheet	The following table presents information about leases on the condensed consolidated balance sheet as of the dates indicated (in thousands): October 31, 2024 January 31, 2024 Assets: Lease right-of-use assets $ 2,436 $ 3,789 Liabilities: Lease liabilities, current 3,550 6,180 Lease liabilities, non-current 6,119 6,809
Summary of Information About Leases on Condensed Consolidated Statement of Operations and Supplemental Cash Flow Information	The following table presents information about leases on the condensed consolidated statement of operations for the periods indicated (in thousands): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 Operating lease expense $ 858 $ 1,089 $ 2,560 $ 3,760 Short-term lease expense 654 567 1,706 1,335 Variable lease expense 273 270 653 867 The following table presents supplemental cash flow information about the Company’s leases for the periods indicated (in thousands): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 Cash paid for amounts included in the measurement of lease liabilities $ 1,660 $ 1,612 $ 4,929 $ 4,934

Debt and Financing Arrangemen_2

Debt and Financing Arrangements (Tables)	9 Months Ended
	Oct. 31, 2024
Debt Disclosure [Abstract]
Summary of Net Carrying Amount of Liability and Equity Components of Convertible Notes	The net carrying amount of the Notes was as follows as of the dates indicated (in thousands): As of October 31, 2024 As of January 31, 2024 2025 Notes 2028 Notes Total 2025 Notes 2028 Notes Total Principal $ 57,500 $ 402,500 $ 460,000 $ 57,500 $ 402,500 $ 460,000 Unamortized issuance costs (168) (9,803) (9,971) (597) (11,373) (11,970) Net carrying amount $ 57,332 $ 392,697 $ 450,029 $ 56,903 $ 391,127 $ 448,030 Interest expense recognized related to the Notes was as follows for the periods indicated (in thousands): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 Contractual interest expense $ 1,706 $ 931 $ 4,938 $ 2,728 Amortization of debt issuance costs 671 523 1,950 1,456 Total interest expense related to the Notes $ 2,377 $ 1,454 $ 6,888 $ 4,184

Deferred Revenue and Performa_2

Deferred Revenue and Performance Obligations (Tables)	9 Months Ended
	Oct. 31, 2024
Revenue from Contract with Customer [Abstract]
Summary of Deferred Revenue	The following table presents the changes to the Company’s deferred revenue for the periods indicated (in thousands): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 Deferred revenue, beginning of period $ 217,889 $ 196,605 $ 228,161 $ 209,051 Billings 117,774 108,534 334,609 306,950 Revenue recognized (118,946) (108,720) (346,053) (319,582) Deferred revenue, end of period $ 216,717 $ 196,419 $ 216,717 $ 196,419

Common Stock and Stockholders_2

Common Stock and Stockholders' Equity (Tables)	9 Months Ended
	Oct. 31, 2024
Equity [Abstract]
Summary of Shares of Common Stock Reserved for Future Issuance	Shares of common stock reserved for future issuance as of the end of the period noted are as follows: October 31, 2024 Outstanding stock options and unvested RSUs and PSUs 14,042,039 Available for future stock option, RSU, and PSU grants 19,799,837 Available for Employee Stock Purchase Plan (“ESPP”) 3,984,879 Total common stock reserved for future issuance 37,826,755
Schedule of Restricted Stock Unit Activity	A summary of the Company’s RSU activity and related information is as follows: Number of RSUs Weighted Outstanding at January 31, 2024 7,412,056 $ 31.08 Granted 4,410,881 $ 20.97 Vested (2,988,987) $ 30.82 Forfeited or canceled (946,330) $ 30.42 Outstanding at October 31, 2024 7,887,620 $ 25.62
Schedule of Restricted Stock Unit Activity	A summary of the Company’s PSU activity and related information is as follows: Number of PSUs Weighted Outstanding at January 31, 2024 541,992 $ 35.08 Granted (1) 781,813 $ 21.62 Vested (9,050) $ 41.17 Forfeited or canceled (45,108) $ 39.02 Performance adjustment for 2023 PSU Awards (487,834) $ 34.98 Outstanding at October 31, 2024 781,813 $ 27.73 (1) This amount represents awards granted at 100% attainment.
Schedule of Stock-based Compensation Expense	Stock-based compensation expense included in the Company’s condensed consolidated statements of operations was as follows for the periods indicated (in thousands): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 Cost of revenue $ 1,432 $ 1,820 $ 4,696 $ 5,860 Research and development 11,576 11,128 34,640 34,002 Sales and marketing 7,639 8,094 23,702 22,362 General and administrative 11,126 10,786 34,041 32,686 Total stock-based compensation expense $ 31,773 $ 31,828 $ 97,079 $ 94,910

Net Loss per Share (Tables)

Net Loss per Share (Tables)	9 Months Ended
	Oct. 31, 2024
Earnings Per Share [Abstract]
Summary of Calculation of Basic and Diluted Net Loss Per Share	The following table presents the calculation of basic and diluted net loss per share attributable to PagerDuty, Inc. common stockholders for the periods indicated (in thousands, except number of shares and per share data): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 Numerator: Net loss attributable to PagerDuty, Inc. common stockholders $ (5,924) $ (12,766) $ (33,975) $ (47,037) Less: Adjustment attributable to redeemable non-controlling interest 634 2,359 9,881 4,088 Net loss attributable to PagerDuty, Inc. common stockholders $ (6,558) $ (15,125) $ (43,856) $ (51,125) Denominator: Weighted average shares used in calculating net income (loss) per share, basic and diluted 91,438 93,104 92,530 92,257 Net loss per share, basic and diluted, attributable to PagerDuty, Inc. common stockholders $ (0.07) $ (0.16) $ (0.47) $ (0.55)
Schedule of Anti-dilutive Securities That Were Not Included in Diluted Per Share Calculations	Potentially dilutive securities that were not included in the diluted per share calculations because they would be anti-dilutive were as follows (in thousands): As of October 31, 2024 2023 Shares subject to outstanding common stock awards 13,260 13,354 Restricted stock issued to acquire key personnel — 44 Shares issuable pursuant to the ESPP 187 188 Total 13,447 13,586

Geographic Information (Tables)

Geographic Information (Tables)	9 Months Ended
	Oct. 31, 2024
Segment Reporting [Abstract]
Summary of Disaggregation of Revenue By Geographic Location	Revenue by location is generally determined by the billing address of the customer. The following table sets forth revenue by geographic area for the periods indicated (in thousands): Three months ended October 31, Nine months ended October 31, 2024 2023 2024 2023 United States $ 85,530 $ 79,487 $ 250,637 $ 232,576 International 33,416 29,233 95,416 87,006 Total $ 118,946 $ 108,720 $ 346,053 $ 319,582

Summary of Significant Accoun_3

Summary of Significant Accounting Policies - Narrative (Details) $ in Thousands	9 Months Ended
	Oct. 31, 2024 USD ($) segment	Oct. 31, 2023 USD ($)	Jan. 31, 2024 USD ($)
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Number of operating segments | segment	1
Restricted Cash and Investments	$ 3,562	$ 3,616	$ 3,700
Director
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Increase in billed contract receivables	$ 4,000	$ 3,800

Redeemable Non-Controlling In_3

Redeemable Non-Controlling Interest - Additional Information (Details)	1 Months Ended
	May 31, 2022
Variable Interest Entity, Primary Beneficiary
Noncontrolling Interest [Line Items]
Ownership percentage (as a percent)	51%

Redeemable Non-Controlling In_4

Redeemable Non-Controlling Interest - Summary of Activity (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Redeemable Non-Controlling Interest [Roll Forward]
Balance at beginning of period	$ 16,062	$ 3,431	$ 7,293	$ 1,108
Investment by redeemable non-controlling interest	0	0	0	1,781
Net loss attributable to redeemable non-controlling interest	(203)	(324)	(681)	(1,513)
Adjustments to redeemable non-controlling interest	634	2,359	9,881	4,088
Foreign currency translation adjustments	0	6	0	8
Balance at end of period	$ 16,493	$ 5,472	$ 16,493	$ 5,472

Cash, Cash Equivalents, and I_3

Cash, Cash Equivalents, and Investments - Components of Cash and Cash Equivalents and Investments (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024	Oct. 31, 2023
Cash and cash equivalents:
Cash	$ 52,526	$ 55,736
Money market funds	273,914	305,283
Commercial paper	0	994
U.S. Treasury securities	0	998
Total cash and cash equivalents	326,440	363,011	$ 380,307
Debt Securities, Available-for-sale [Line Items]
Total available-for-sale investments	215,722	208,178
U.S. Treasury securities
Debt Securities, Available-for-sale [Line Items]
Total available-for-sale investments	51,574	50,036
Commercial paper
Debt Securities, Available-for-sale [Line Items]
Total available-for-sale investments	11,453	2,886
Corporate debt securities
Debt Securities, Available-for-sale [Line Items]
Total available-for-sale investments	120,375	131,259
U.S. Government agency securities
Debt Securities, Available-for-sale [Line Items]
Total available-for-sale investments	$ 32,320	$ 23,997

Cash, Cash Equivalents, and I_4

Cash, Cash Equivalents, and Investments - Carrying Value of Investments (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Debt Securities, Available-for-sale [Line Items]
Amortized Cost	$ 215,648	$ 208,277
Unrealized Gain (Loss), Net	74	(99)
Estimated Fair Value	215,722	208,178
U.S. Treasury securities
Debt Securities, Available-for-sale [Line Items]
Amortized Cost	51,509	50,012
Unrealized Gain (Loss), Net	65	24
Estimated Fair Value	51,574	50,036
Commercial paper
Debt Securities, Available-for-sale [Line Items]
Amortized Cost	11,449	2,887
Unrealized Gain (Loss), Net	4	(1)
Estimated Fair Value	11,453	2,886
Corporate debt securities
Debt Securities, Available-for-sale [Line Items]
Amortized Cost	120,376	131,395
Unrealized Gain (Loss), Net	(1)	(136)
Estimated Fair Value	120,375	131,259
U.S. Government agency securities
Debt Securities, Available-for-sale [Line Items]
Amortized Cost	32,314	23,983
Unrealized Gain (Loss), Net	6	14
Estimated Fair Value	$ 32,320	$ 23,997

Cash, Cash Equivalents, and I_5

Cash, Cash Equivalents, and Investments - Contractual Maturity (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Amortized Cost
Due within one year	$ 149,008	$ 155,423
Due between one to five years	66,640	52,854
Amortized Cost	215,648	208,277
Fair Value
Due within one year	149,157	155,158
Due between one to five years	66,565	53,020
Fair Value	$ 215,722	$ 208,178

Cash, Cash Equivalents, and I_6

Cash, Cash Equivalents, and Investments - Additional Information (Details) $ in Millions	Oct. 31, 2024 USD ($) security	Jan. 31, 2024 USD ($) security
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Available-for-sale securities in an unrealized loss position | security	54	70
Securities in unrealized loss position | $	$ 88.8	$ 108.7
Securities in a continuous net loss position for 12 months or longer | security	10	33
Securities in continuous unrealized loss position for more than 12 months | $	$ 0	$ 0.2

Fair Value Measurements (Detail

Fair Value Measurements (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024	Oct. 31, 2023	Jun. 30, 2020
Convertible Senior Notes
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Stated interest rate			1.50%	1.25%
Convertible Senior Notes | 2025 Notes
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Stated interest rate	1.25%
Convertible Senior Notes | 2028 Notes
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Stated interest rate	1.50%
Recurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	$ 273,914	$ 307,275
Included in investments	215,722	208,178
Total	489,636	515,453
Recurring | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total	273,914	305,283
Recurring | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total	215,722	210,170
Recurring | Level 2 | 2025 Notes
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of convertible senior notes	55,500
Recurring | Level 2 | 2028 Notes
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of convertible senior notes	397,600
Recurring | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total	0	0
U.S. Treasury securities | Recurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	51,574	51,034
U.S. Treasury securities | Recurring | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
U.S. Treasury securities | Recurring | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	51,574	51,034
U.S. Treasury securities | Recurring | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
Commercial paper | Recurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	11,453	3,880
Commercial paper | Recurring | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
Commercial paper | Recurring | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	11,453	3,880
Commercial paper | Recurring | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
Corporate debt securities | Recurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	120,375	131,259
Corporate debt securities | Recurring | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
Corporate debt securities | Recurring | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	120,375	131,259
Corporate debt securities | Recurring | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
U.S. Government agency securities | Recurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	32,320	23,997
U.S. Government agency securities | Recurring | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
U.S. Government agency securities | Recurring | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	32,320	23,997
U.S. Government agency securities | Recurring | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Included in investments	0	0
Money market funds | Recurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	273,914	305,283
Money market funds | Recurring | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	273,914	305,283
Money market funds | Recurring | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	0	0
Money market funds | Recurring | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	$ 0	$ 0

Property and Equipment, Net (De

Property and Equipment, Net (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023	Jan. 31, 2024
Property, Plant and Equipment [Line Items]
Gross property and equipment	$ 45,300		$ 45,300		$ 42,715
Accumulated depreciation and amortization	(25,727)		(25,727)		(25,083)
Property and equipment, net	19,573		19,573		17,632
Depreciation and amortization	2,200	$ 2,100	6,400	$ 6,300
Leasehold improvements
Property, Plant and Equipment [Line Items]
Gross property and equipment	7,111		7,111		11,334
Asset impairment charges	0		0	$ 400
Computers and equipment
Property, Plant and Equipment [Line Items]
Gross property and equipment	9,442		9,442		9,135
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Gross property and equipment	3,922		3,922		3,989
Capitalized internal-use software
Property, Plant and Equipment [Line Items]
Gross property and equipment	24,825		24,825		18,257
Construction-in-progress
Property, Plant and Equipment [Line Items]
Property, plant and equipment, gross, not yet placed in service	$ 7,900		$ 7,900		$ 4,200

Deferred Contract Costs (Detail

Deferred Contract Costs (Details) - USD ($)	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023	Jan. 31, 2024
Revenue from Contract with Customer [Abstract]
Deferred contract costs	$ 43,800,000		$ 43,800,000		$ 44,600,000
Amortization of deferred contract costs	5,600,000	$ 5,100,000	16,261,000	$ 15,286,000
Impairment loss in relation to costs capitalized	$ 0	$ 0	$ 0	$ 0

Leases - Information About Leas

Leases - Information About Lease on Condensed Consolidated Balance Sheet (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Assets
Lease right-of-use assets	$ 2,436	$ 3,789
Liabilities:
Lease liabilities, current	3,550	6,180
Lease liabilities, non-current	$ 6,119	$ 6,809

Leases - Additional Information

Leases - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended	9 Months Ended
	Oct. 31, 2024	Oct. 31, 2024	Oct. 31, 2023
Leases [Abstract]
Lease term (in years)	1 year	1 year
Weighted average remaining lease term (in years)	3 years 3 months 18 days	3 years 3 months 18 days
Weighted average discount rate	4%	4%
Impairment charges	$ 0	$ 0	$ 0.8

Leases - Information About Le_2

Leases - Information About Leases on Condensed Consolidated Statement of Operations (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Leases [Abstract]
Operating lease expense	$ 858	$ 1,089	$ 2,560	$ 3,760
Short-term lease expense	654	567	1,706	1,335
Variable lease expense	$ 273	$ 270	$ 653	$ 867

Leases - Supplemental Cash Flow

Leases - Supplemental Cash Flow Information (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Leases [Abstract]
Cash paid for amounts included in the measurement of lease liabilities	$ 1,660	$ 1,612	$ 4,929	$ 4,934

Debt and Financing Arrangemen_3

Debt and Financing Arrangements - Additional Information (Details) $ / shares in Units, shares in Millions		1 Months Ended		9 Months Ended
	Oct. 13, 2023 USD ($)	Oct. 31, 2023 USD ($) day $ / shares shares	Jun. 30, 2020 USD ($) day $ / shares shares	Oct. 31, 2024 USD ($)	Oct. 31, 2023 USD ($) $ / shares shares	Jan. 31, 2024 USD ($)
Debt Instrument [Line Items]
Repurchases of convertible senior notes				$ 0	$ 223,471,000
2025 Notes
Debt Instrument [Line Items]
Repurchases of convertible senior notes		$ 223,700,000
Conversion rate			0.0249507
2028 Notes
Debt Instrument [Line Items]
Conversion rate		0.03656
Convertible Senior Notes
Debt Instrument [Line Items]
Stated interest rate		1.50%	1.25%		1.50%
Long term debt				$ 460,000,000		$ 460,000,000
Net proceeds from debt offering, after deducting initial purchaser discounts and debt issuance costs paid or payable	$ 390,400,000
Convertible Senior Notes | 2025 Notes
Debt Instrument [Line Items]
Aggregate principal amount of debt issued		$ 230,000,000	$ 287,500,000		$ 230,000,000
Stated interest rate				1.25%
Repurchase amount		227,500,000			227,500,000
Issuance costs attributable to company		2,600,000			$ 2,600,000
Long term debt				$ 57,500,000		57,500,000
Effective interest rate				1.91%
Convertible Senior Notes | 2028 Notes
Debt Instrument [Line Items]
Stated interest rate				1.50%
Issuance costs attributable to company	12,000,000
Long term debt	$ 402,500,000			$ 402,500,000		$ 402,500,000
Effective interest rate				2.13%
Convertible Senior Notes | 2025 Capped Calls
Debt Instrument [Line Items]
Net cost incurred to purchase capped calls			$ 35,700,000
Convertible Senior Notes | 2025 Capped Calls | Capped Calls
Debt Instrument [Line Items]
Initial strike price (in dollars per share) | $ / shares			$ 40.08
Cap price (in dollars per share) | $ / shares			$ 61.66
Number of shares of common stock covered by capped calls (in shares) | shares			7.2
Automatic exercise period for capped calls, trading days | day			40
Convertible Senior Notes | 2028 Capped Calls
Debt Instrument [Line Items]
Net cost incurred to purchase capped calls		$ 55,100,000
Convertible Senior Notes | 2028 Capped Calls | Capped Calls
Debt Instrument [Line Items]
Initial strike price (in dollars per share) | $ / shares		$ 27.35
Cap price (in dollars per share) | $ / shares		$ 42.90			$ 42.90
Number of shares of common stock covered by capped calls (in shares) | shares		14.7			14.7
Automatic exercise period for capped calls, trading days | day		60

Debt and Financing Arrangemen_4

Debt and Financing Arrangements - Net Carrying Amount (Details) - Convertible Senior Notes - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024	Oct. 13, 2023
Liability Component:
Principal	$ 460,000	$ 460,000
Unamortized issuance costs	(9,971)	(11,970)
Net carrying amount	450,029	448,030
2025 Notes
Liability Component:
Principal	57,500	57,500
Unamortized issuance costs	(168)	(597)
Net carrying amount	57,332	56,903
2028 Notes
Liability Component:
Principal	402,500	402,500	$ 402,500
Unamortized issuance costs	(9,803)	(11,373)
Net carrying amount	$ 392,697	$ 391,127

Debt and Financing Arrangemen_5

Debt and Financing Arrangements - Interest Expense (Details) - Convertible Senior Notes - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Debt Instrument [Line Items]
Contractual interest expense	$ 1,706	$ 931	$ 4,938	$ 2,728
Amortization of debt issuance costs	671	523	1,950	1,456
Total interest expense related to the Notes	$ 2,377	$ 1,454	$ 6,888	$ 4,184

Deferred Revenue and Performa_3

Deferred Revenue and Performance Obligations - Deferred Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Increase (Decrease) In Contract with Customer, Liability [Roll Forward]
Deferred revenue, beginning of period	$ 217,889	$ 196,605	$ 228,161	$ 209,051
Billings	117,774	108,534	334,609	306,950
Revenue recognized	(118,946)	(108,720)	(346,053)	(319,582)
Deferred revenue, end of period	$ 216,717	$ 196,419	$ 216,717	$ 196,419

Deferred Revenue and Performa_4

Deferred Revenue and Performance Obligations - Additional Information (Details) $ in Millions	Oct. 31, 2024 USD ($)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future estimated revenue related to performance obligations	$ 405
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-11-01 | Short-Term Contract with Customer
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future estimated revenue related to performance obligations	$ 116
Revenue, remaining performance obligation, period	12 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-11-01 | Long-Term Contract with Customer
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Future estimated revenue related to performance obligations	$ 278
Remaining performance obligation (as a percent)	68.60%
Revenue, remaining performance obligation, period	12 months

Common Stock and Stockholders_3

Common Stock and Stockholders' Equity - Additional Information (Details) $ / shares in Units, $ in Thousands	1 Months Ended	3 Months Ended		9 Months Ended
	Oct. 31, 2023 USD ($) $ / shares shares	Oct. 31, 2024 USD ($) $ / shares shares	Oct. 31, 2023 USD ($) $ / shares shares	Oct. 31, 2024 USD ($) purchase_period $ / shares shares	Oct. 31, 2023 USD ($) $ / shares shares	Jul. 31, 2024 shares	May 31, 2024 USD ($)	Jan. 31, 2024 shares	Jul. 31, 2023 shares	Jan. 31, 2023 shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Treasury stock (in shares)	2,331,002		2,331,002		2,331,002				0	0
Stock repurchased (in USD per share) | $ / shares	$ 21.45
Total repurchase price | $	$ 50,000	$ 70,585	$ 50,000	$ 98,648	$ 50,000
Stock repurchase program, authorized amount | $							$ 100,000
Stock repurchased during period (in shares)		3,830,761		5,144,009
Treasury stock retired (in shares)		3,848,109		5,082,593
Treasury stock to be retired (in shares)				61,416
Remaining amount authorized | $		$ 1,500		$ 1,500
Number of shares authorized for grant (in shares)		36,096,724		36,096,724				31,519,553
Number of shares available for grant (in shares)		19,799,837		19,799,837				17,178,454
Unrecognized compensation cost related to unvested stock options | $		$ 800		$ 800
Stock-based compensation expense | $		$ 31,773	31,828	$ 97,079	94,910
Common stock
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Treasury stock retired (in shares)		3,848,109		7,413,595
Treasury Stock
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Treasury stock (in shares)		61,416		61,416		78,764		2,331,002
Total repurchase price | $		$ 70,585	50,000	$ 98,648	50,000
Treasury stock retired (in shares)		3,848,109		7,413,595
Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unrecognized compensation cost related to unvested awards, period for recognition (in years)				1 year 2 months 12 days
RSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unrecognized compensation cost related to unvested awards, period for recognition (in years)				2 years 2 months 12 days
Unrecognized compensation cost related to unvested RSUs | $		$ 193,000		$ 193,000
PSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unrecognized compensation cost related to unvested awards, period for recognition (in years)				1 year 3 months 18 days
Unrecognized compensation cost related to unvested RSUs | $		$ 9,000		$ 9,000
Vesting period (in years)				3 years
PSUs | Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Performance condition (as a percent)		0%		0%
PSUs | Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Performance condition (as a percent)		200%		200%
ESPP
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of shares available for grant (in shares)		3,984,879		3,984,879
Offering period (in months)				24 months
Number of purchase periods within each offering period | purchase_period				4
Purchase period (in months)				6 months
Purchase price as a percentage of fair market value of stock on the offering date or the purchase date				85%
Stock-based compensation expense | $		$ 1,100	1,300	$ 3,700	4,700
Amount withheld on behalf of employees for future purchase | $		$ 2,600	$ 2,000	$ 7,700	$ 7,800
Shares purchased (in shares)				312,660	325,983
Purchase price (in dollars per share) | $ / shares	$ 19.30	$ 18.34	$ 19.30	$ 18.34	$ 19.30

Common Stock and Stockholders_4

Common Stock and Stockholders' Equity - Shares Available for Issuance (Details) - shares	Oct. 31, 2024	Jan. 31, 2024
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of shares available for grant (in shares)	19,799,837	17,178,454
Total common stock reserved at period end (in shares)	37,826,755
Stock options, RSUs and PSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Outstanding stock options and unvested RSUs outstanding (in shares)	14,042,039
Number of shares available for grant (in shares)	19,799,837
ESPP
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of shares available for grant (in shares)	3,984,879

Common Stock and Stockholders_5

Common Stock and Stockholders' Equity - Restricted Stock Units and Performance Stock Units Activity (Details)	9 Months Ended
	Oct. 31, 2024 $ / shares shares
Weighted Average Grant Date Fair Value Per Share
Grant attainment percentage (as a percent)	100%
RSUs
Number of Awards
Outstanding, beginning balance (in shares) | shares	7,412,056
Granted (in shares) | shares	4,410,881
Vested (in shares) | shares	(2,988,987)
Forfeited or canceled (in shares) | shares	(946,330)
Outstanding, ending balance (in shares) | shares	7,887,620
Weighted Average Grant Date Fair Value Per Share
Outstanding, beginning balance (in dollars per share) | $ / shares	$ 31.08
Granted (in dollars per share) | $ / shares	20.97
Vested (in dollars per share) | $ / shares	30.82
Forfeited or canceled (in dollars per share) | $ / shares	30.42
Outstanding, ending balance (in dollars per share) | $ / shares	$ 25.62
PSUs
Number of Awards
Outstanding, beginning balance (in shares) | shares	541,992
Granted (in shares) | shares	781,813
Vested (in shares) | shares	(9,050)
Forfeited or canceled (in shares) | shares	(45,108)
Performance adjustment for 2022 PSU Awards (in shares) | shares	(487,834)
Outstanding, ending balance (in shares) | shares	781,813
Weighted Average Grant Date Fair Value Per Share
Outstanding, beginning balance (in dollars per share) | $ / shares	$ 35.08
Granted (in dollars per share) | $ / shares	21.62
Vested (in dollars per share) | $ / shares	41.17
Forfeited or canceled (in dollars per share) | $ / shares	39.02
Performance adjustment for 2021 PSU Awards (in dollars per share) | $ / shares	34.98
Outstanding, ending balance (in dollars per share) | $ / shares	$ 27.73

Common Stock and Stockholders_6

Common Stock and Stockholders' Equity - Stock-based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	$ 31,773	$ 31,828	$ 97,079	$ 94,910
Cost of revenue
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	1,432	1,820	4,696	5,860
Research and development
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	11,576	11,128	34,640	34,002
Sales and marketing
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	7,639	8,094	23,702	22,362
General and administrative
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense	$ 11,126	$ 10,786	$ 34,041	$ 32,686

Net Loss per Share - Calculatio

Net Loss per Share - Calculation of Basic and Diluted Net Loss Per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Numerator:
Net loss attributable to PagerDuty, Inc. common stockholders	$ (5,924)	$ (12,766)	$ (33,975)	$ (47,037)
Less: Adjustment attributable to redeemable non-controlling interest	634	2,359	9,881	4,088
Net loss attributable to PagerDuty, Inc. common stockholders	$ (6,558)	$ (15,125)	$ (43,856)	$ (51,125)
Denominator:
Weighted average shares used in calculating net loss per share, basic (in shares)	91,438	93,104	92,530	92,257
Weighted average shares used in calculating net loss per share, diluted (in shares)	91,438	93,104	92,530	92,257
Net loss per share, basic, attributable to PagerDuty, Inc. (in dollars per share)	$ (0.07)	$ (0.16)	$ (0.47)	$ (0.55)
Net loss per share, diluted, attributable to PagerDuty, Inc. (in dollars per share)	$ (0.07)	$ (0.16)	$ (0.47)	$ (0.55)

Net Loss per Share - Anti-dilut

Net Loss per Share - Anti-dilutive Securities (Details) - shares shares in Thousands	9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	13,447	13,586
Shares subject to outstanding common stock awards
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	13,260	13,354
Restricted stock issued to acquire key personnel
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	0	44
Shares issuable pursuant to the ESPP
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	187	188

Net Loss per Share - Additional

Net Loss per Share - Additional Information (Details) - 2025 Notes	1 Months Ended	9 Months Ended
	Jun. 30, 2020	Oct. 31, 2024 shares
Earnings Per Share, Diluted, by Common Class, Including Two Class Method [Line Items]
Conversion rate	0.0249507
Potentially dilutive securities (in shares)		0

Income Taxes (Details)

Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Income Tax Disclosure [Abstract]
(Provision for) benefit from income taxes	$ 715	$ (41)	$ 1,335	$ (197)

Geographic Information - Revenu

Geographic Information - Revenue by Location (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	$ 118,946	$ 108,720	$ 346,053	$ 319,582
United States
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	85,530	79,487	250,637	232,576
International
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	$ 33,416	$ 29,233	$ 95,416	$ 87,006

Geographic Information - Additi

Geographic Information - Additional Information (Details) - Long-Lived Assets - Geographic Concentration Risk	9 Months Ended	12 Months Ended
	Oct. 31, 2024	Jan. 31, 2024
United States
Concentration Risk [Line Items]
Concentration risk, percentage	63%	73%
Canada
Concentration Risk [Line Items]
Concentration risk, percentage	21%	20%
PORTUGAL
Concentration Risk [Line Items]
Concentration risk, percentage	13%	4%
United Kingdom
Concentration Risk [Line Items]
Concentration risk, percentage	1%	2%
CHILE
Concentration Risk [Line Items]
Concentration risk, percentage	2%	1%

Subsequent Events (Details)

Subsequent Events (Details) - Subsequent Event - USD ($) $ in Millions	Nov. 27, 2024	Nov. 01, 2024
Subsequent Event [Line Items]
Renewal term (in years)	3 years
Lease not yet commenced payment		$ 1.8