BENEFITS PAYABLE | BENEFITS PAYABLE Reserves for medical claims expenses are estimated using actuarial assumptions and recorded as a benefits payable liability on the consolidated balance sheet. The assumptions for the estimates and for establishing the resulting liability are reviewed, and any adjustments to reserves are reflected in the consolidated statement of operations in the period in which the estimates are updated. The following table provides a rollforward of the Company’s beginning and ending benefits payable and claims adjustment expenses ("CAE") payable balances for the years ended December 31, 2023, 2022 and 2021: Year Ended December 31, 2023 (in thousands) Benefits Payable Unallocated Claims Total Benefits payable, beginning of the period $ 937,727 $ 12,712 $ 950,439 Less: Reinsurance recoverable 277,944 — 277,944 Benefits payable, beginning of the period, net $ 659,783 $ 12,712 $ 672,495 Claims incurred and CAE Current year $ 4,622,263 $ 105,565 $ 4,727,828 Prior years 19,761 — 19,761 Total claims incurred and CAE, net $ 4,642,024 $ 105,565 $ 4,747,589 Claims paid and CAE Current year $ 3,840,009 $ 94,807 $ 3,934,816 Prior years 552,923 10,278 563,201 Total claims and CAE paid, net $ 4,392,932 $ 105,085 $ 4,498,017 Benefits and CAE payable, end of period, net $ 908,875 $ 13,192 $ 922,067 Add: Reinsurance recoverable 57,111 — 57,111 Benefits and CAE payable, end of period $ 965,986 $ 13,192 $ 979,178 Year Ended December 31, 2022 (in thousands) Benefits Payable Unallocated Claims Total Benefits payable, beginning of the period $ 513,582 $ 9,101 $ 522,683 Less: Reinsurance recoverable 159,180 — 159,180 Benefits payable, beginning of the period, net $ 354,402 $ 9,101 $ 363,503 Claims incurred and CAE Current year $ 3,279,460 $ 117,541 $ 3,397,001 Prior years 1,338 — 1,338 Total claims incurred and CAE, net $ 3,280,798 $ 117,541 $ 3,398,339 Claims paid and CAE Current year $ 2,726,912 $ 106,871 $ 2,833,783 Prior years 248,505 7,059 255,564 Total claims and CAE paid, net $ 2,975,417 $ 113,930 $ 3,089,347 Benefits and CAE payable, end of period, net $ 659,783 $ 12,712 $ 672,495 Add: Reinsurance recoverable 277,944 — 277,944 Benefits and CAE payable, end of period $ 937,727 $ 12,712 $ 950,439 Year Ended December 31, 2021 (in thousands) Benefits Payable Unallocated Claims Total Benefits payable, beginning of the period $ 311,914 $ 5,509 $ 317,423 Less: Reinsurance recoverable 132,658 — 132,658 Benefits payable, beginning of the period, net $ 179,256 $ 5,509 $ 184,765 Claims incurred and CAE Current year $ 1,640,247 $ 73,892 $ 1,714,139 Prior years (16,252) — (16,252) Total claims incurred and CAE, net $ 1,623,995 $ 73,892 $ 1,697,887 Claims paid and CAE Current year $ 1,346,870 $ 64,791 $ 1,411,661 Prior years 101,978 5,509 107,487 Total claims and CAE paid, net $ 1,448,848 $ 70,300 $ 1,519,148 Benefits and CAE payable, end of period, net $ 354,402 $ 9,101 $ 363,503 Add: Reinsurance recoverable 159,180 — 159,180 Benefits and CAE payable, end of period $ 513,582 $ 9,101 $ 522,683 Amounts incurred related to prior periods vary from previously estimated liabilities as more claim information becomes available and claims are ultimately settled. Unallocated Claims Adjustment Expenses Unallocated claims adjustment expenses (“CAE”) are costs incurred or expected to be incurred in connection with the adjustment and recording of health claims not subject to reinsurance. Such expenses include, but are not limited to, case management, utilization review, and quality assurance, and are intended to reduce the number of health services provided or the cost of such services. CAE is included in other insurance costs and the related CAE payable is included in accounts payable and accrued liabilities. The following tables provide information about incurred, paid healthcare claims development, unpaid claims liability and cumulative claims frequency. The claims development information for all periods preceding the most recent reporting period is considered required unaudited supplementary information. For claims frequency information summarized below, a claim is defined as the financial settlement of a single medical event in which remuneration was paid to the servicing provider. Total IBNR plus expected development on reported claims represents estimates for claims incurred but not reported and development on reported claims. The Company estimates its liability using actuarial methods that are commonly used by health insurance actuaries and meet Actuarial Standards of Practice. These actuarial methods consider factors such as historical data for payment patterns, cost trends, product mix, seasonality, utilization of healthcare services, and other relevant factors. Incurred Healthcare Claims Net of Reinsurance Year Ended December 31, IBNR Cumulative number of reported claims (Unaudited) (Unaudited) (in thousands) 2021 2022 2023 Date of Service 2021 $ 1,640,247 $ 1,648,358 $ 1,631,603 $ 24,280 6,274 2022 3,279,461 3,314,332 90,415 12,725 2023 4,622,263 782,253 11,526 Total claims incurred $ 9,568,198 Cumulative Paid Healthcare Claims Net of Reinsurance Year Ended December 31, (Unaudited) (Unaudited) (in thousands) 2021 2022 2023 Date of Service 2021 $ 1,346,870 $ 1,576,846 $ 1,607,324 2022 2,726,912 3,223,917 2023 3,840,009 Total payment of incurred claims 8,671,250 All outstanding liabilities prior to 2021, net of reinsurance 11,927 Total benefits payable, net of reinsurance $ 908,875 The following table reconciles total outstanding liabilities, net of reinsurance to benefits payable in the consolidated balance sheet: As of December 31, (in thousands) 2023 2022 Short-duration healthcare costs payable, net of reinsurance $ 908,875 $ 659,783 Reinsurance recoverables 57,111 277,944 Total benefits payable $ 965,986 $ 937,727 |