FINANCIAL SERVICES | NOTE 3 — FINANCIAL SERVICES The Company offers or arranges various financing options, services, and alternative payment structures for its customers in North America, Europe, Australia, and New Zealand through Dell Financial Services and its affiliates (“DFS”). The Company also arranges financing for some of its customers in various countries where DFS does not currently operate as a captive enterprise. The Company further strengthens customer relationships through flexible consumption models, which enable the Company to offer its customers the option to pay over time and, in certain cases, based on utilization, to provide them with financial flexibility to meet their changing technological requirements. The key activities of DFS include originating, collecting, and servicing customer financing arrangements primarily related to the purchase or use of Dell Technologies products and services. In some cases, DFS also offers financing on the purchase of third-party technology products that complement the Dell Technologies portfolio of products and services. New financing originations were $1.9 billion and $2.6 billion for the three months ended July 30, 2021 and July 31, 2020, respectively, and $3.8 billion and $4.4 billion for the six months ended July 30, 2021 and July 31, 2020, respectively. The Company’s loan and lease arrangements with customers are aggregated into the following categories: Revolving loans — Revolving loans offered under private label credit financing programs provide qualified customers with a revolving credit line for the purchase of products and services offered by Dell Technologies. These private label credit financing programs are referred to as Dell Preferred Account (“DPA”) and Dell Business Credit (“DBC”). The DPA product is primarily offered to individual consumer customers, and the DBC product is primarily offered to small and medium-sized commercial customers. Revolving loans in the United States bear interest at a variable annual percentage rate that is tied to the prime rate. Based on historical payment patterns, revolving loan transactions are typically repaid within twelve months on average. Due to the short-term nature of the revolving loan portfolio, the carrying value of the portfolio approximates fair value. Fixed-term leases and loans — The Company enters into financing arrangements with customers who seek lease financing for equipment. DFS leases are classified as sales-type leases, direct financing leases, or operating leases. Direct financing leases are immaterial. Leases that commenced prior to the effective date of the current lease accounting standard continue to be accounted for under previous lease accounting guidance. Leases with business customers have fixed terms of generally two The Company also offers fixed-term loans to qualified small businesses, large commercial accounts, governmental organizations, educational entities, and certain individual consumer customers. These loans are repaid in equal payments including interest and have defined terms of generally three Financing Receivables The following table presents the components of the Company’s financing receivables segregated by portfolio segment as of the dates indicated: July 30, 2021 January 29, 2021 Revolving Fixed-term Total Revolving Fixed-term Total (in millions) Financing receivables, net: Customer receivables, gross (a) $ 726 $ 9,527 $ 10,253 $ 796 $ 9,595 $ 10,391 Allowances for losses (126) (161) (287) (148) (173) (321) Customer receivables, net 600 9,366 9,966 648 9,422 10,070 Residual interest — 319 319 — 424 424 Financing receivables, net $ 600 $ 9,685 $ 10,285 $ 648 $ 9,846 $ 10,494 Short-term $ 600 $ 4,355 $ 4,955 $ 648 $ 4,507 $ 5,155 Long-term $ — $ 5,330 $ 5,330 $ — $ 5,339 $ 5,339 ____________________ (a) Customer receivables, gross includes amounts due from customers under revolving loans, fixed-term loans, fixed-term sales-type or direct financing leases, and accrued interest. The following tables present the changes in allowance for financing receivable losses for the periods indicated: Three Months Ended July 30, 2021 July 31, 2020 Revolving Fixed-term Total Revolving Fixed-term Total (in millions) Allowance for financing receivable losses: Balances at beginning of period $ 139 $ 177 $ 316 $ 144 $ 177 $ 321 Charge-offs, net of recoveries (10) (3) (13) (18) (7) (25) Provision charged to income statement (3) (13) (16) 17 10 27 Balances at end of period $ 126 $ 161 $ 287 $ 143 $ 180 $ 323 Six Months Ended July 30, 2021 July 31, 2020 Revolving Fixed-term Total Revolving Fixed-term Total (in millions) Allowance for financing receivable losses: Balances at beginning of period $ 148 $ 173 $ 321 $ 70 $ 79 $ 149 Adjustment for adoption of accounting standard — — — 40 71 111 Charge-offs, net of recoveries (23) (5) (28) (38) (16) (54) Provision charged to income statement 1 (7) (6) 71 46 117 Balances at end of period $ 126 $ 161 $ 287 $ 143 $ 180 $ 323 Aging The following table presents the aging of the Company’s customer financing receivables, gross, including accrued interest, segregated by class, as of the dates indicated: July 30, 2021 January 29, 2021 Current Past Due Past Due Total Current Past Due Past Due Total (in millions) Revolving — DPA $ 515 $ 32 $ 8 $ 555 $ 578 $ 30 $ 13 $ 621 Revolving — DBC 155 13 3 171 157 14 4 175 Fixed-term — Consumer and Commercial 9,264 238 25 9,527 9,192 316 87 9,595 Total customer receivables, gross $ 9,934 $ 283 $ 36 $ 10,253 $ 9,927 $ 360 $ 104 $ 10,391 Aging is likely to fluctuate as a result of the variability in volume of large transactions entered into over the period, and the administrative processes that accompany those larger transactions. Aging is also impacted by the timing of the Dell Technologies fiscal period end date, relative to calendar month-end customer payment due dates. As a result of these factors, fluctuations in aging from period to period do not necessarily indicate a material change in the collectibility of the portfolio. Fixed-term consumer and commercial customer receivables are placed on non-accrual status if principal or interest is past due and considered delinquent, or if there is concern about collectibility of a specific customer receivable. These receivables identified as doubtful for collectibility may be classified as current for aging purposes. Aged revolving portfolio customer receivables identified as delinquent are charged off. Receivables are moved back to accrual status when the collection of interest is probable, or the collection of the net investment is no longer doubtful. Credit Quality The following tables present customer receivables, gross, including accrued interest, by credit quality indicator segregated by class and year of origination, as of the dates indicated: July 30, 2021 Fixed-term — Consumer and Commercial Fiscal Year of Origination 2022 2021 2020 2019 2018 Years Prior Revolving — DPA Revolving — DBC Total (in millions) Higher $ 1,806 $ 2,362 $ 1,330 $ 373 $ 73 $ 8 $ 149 $ 45 $ 6,146 Mid 520 925 487 162 32 1 172 52 2,351 Lower 376 634 327 92 17 2 234 74 1,756 Total $ 2,702 $ 3,921 $ 2,144 $ 627 $ 122 $ 11 $ 555 $ 171 $ 10,253 January 29, 2021 Fixed-term — Consumer and Commercial Fiscal Year of Origination 2021 2020 2019 2018 2017 Years Prior Revolving — DPA Revolving — DBC Total (in millions) Higher $ 3,125 $ 1,802 $ 661 $ 166 $ 26 $ — $ 172 $ 47 $ 5,999 Mid 1,121 671 287 73 9 — 188 52 2,401 Lower 865 499 243 38 9 — 261 76 1,991 Total $ 5,111 $ 2,972 $ 1,191 $ 277 $ 44 $ — $ 621 $ 175 $ 10,391 The categories shown in the tables above segregate customer receivables based on the relative degrees of credit risk. The credit quality indicators for DPA revolving accounts are measured primarily as of each quarter-end date, while all other indicators are generally updated on a periodic basis. For DPA revolving receivables shown in the table above, the Company makes credit decisions based on proprietary scorecards, which include the customer’s credit history, payment history, credit usage, and other credit agency-related elements. The higher quality category includes prime accounts generally of a higher credit quality that are comparable to U.S. customer FICO scores of 720 or above. The mid-category represents the mid-tier accounts that are comparable to U.S. customer FICO scores from 660 to 719. The lower category is generally sub-prime and represents lower credit quality accounts that are comparable to U.S. customer FICO scores below 660. For the DBC revolving receivables and fixed-term commercial receivables shown in the table above, an internal grading system is utilized that assigns a credit level score based on a number of considerations, including liquidity, operating performance, and industry outlook. The grading criteria and classifications for the fixed-term products differ from those for the revolving products as loss experience varies between these product and customer groups. The credit quality categories cannot be compared between the different classes as loss experience varies substantially between the classes. Leases Interest income on sales-type lease receivables was $63 million and $66 million for the three months ended July 30, 2021 and July 31, 2020, respectively, and $127 million and $131 million for the six months ended July 30, 2021, and July 31, 2020, respectively. The following table presents the net revenue, cost of net revenue, and gross margin recognized at the commencement date of sales-type leases for the periods indicated: Three Months Ended Six Months Ended July 30, 2021 July 31, 2020 July 30, 2021 July 31, 2020 (in millions) Net revenue — products $ 194 $ 249 $ 424 $ 464 Cost of net revenue — products 142 174 305 333 Gross margin — products $ 52 $ 75 $ 119 $ 131 The following table presents the future maturity of the Company’s fixed-term customer leases and associated financing payments, and reconciles the undiscounted cash flows to the customer receivables, gross recognized on the Condensed Consolidated Statements of Financial Position as of the date indicated: July 30, 2021 (in millions) Fiscal 2022 (remaining six months) $ 1,479 Fiscal 2023 2,052 Fiscal 2024 1,303 Fiscal 2025 592 Fiscal 2026 and beyond 252 Total undiscounted cash flows 5,678 Fixed-term loans 4,493 Revolving loans 726 Less: unearned income (644) Total customer receivables, gross $ 10,253 Operating Leases The following table presents the components of the Company’s operating lease portfolio included in property, plant, and equipment, net as of the dates indicated: July 30, 2021 January 29, 2021 (in millions) Equipment under operating lease, gross $ 2,094 $ 1,746 Less: accumulated depreciation (657) (432) Equipment under operating lease, net $ 1,437 $ 1,314 Operating lease income relating to lease payments was $167 million and $103 million for the three months ended July 30, 2021 and July 31, 2020, respectively, and $323 million and $190 million for the six months ended July 30, 2021, and July 31, 2020, respectively. Depreciation expense was $127 million and $74 million for the three months ended July 30, 2021 and July 31, 2020, respectively, and $243 million and $136 million for the six months ended July 30, 2021, and July 31, 2020, respectively. The following table presents the future payments to be received by the Company as lessor in operating lease contracts as of the date indicated: July 30, 2021 (in millions) Fiscal 2022 (remaining six months) $ 371 Fiscal 2023 600 Fiscal 2024 338 Fiscal 2025 109 Fiscal 2026 and beyond 17 Total $ 1,435 DFS Debt The Company maintains programs that facilitate the funding of leases, loans, and other alternative payment structures in the capital markets. The majority of DFS debt is non-recourse to Dell Technologies and represents borrowings under securitization programs and structured financing programs, for which the Company’s risk of loss is limited to transferred loan and lease payments and associated equipment. The following table presents DFS debt as of the dates indicated. The table excludes the allocated portion of the Company’s other borrowings, which represents the additional amount considered to fund the DFS business. July 30, 2021 January 29, 2021 (in millions) DFS U.S. debt: Asset-based financing and securitization facilities $ 3,182 $ 3,311 Fixed-term securitization offerings 2,929 2,961 Other 176 140 Total DFS U.S. debt 6,287 6,412 DFS international debt: Securitization facility 768 786 Other borrowings 1,063 1,006 Note payable 250 250 Dell Bank Senior Unsecured Eurobonds 1,189 1,212 Total DFS international debt 3,270 3,254 Total DFS debt $ 9,557 $ 9,666 Total short-term DFS debt $ 5,281 $ 4,888 Total long-term DFS debt $ 4,276 $ 4,778 DFS U.S. Debt Asset-Based Financing and Securitization Facilities — The Company maintains separate asset-based financing facilities and a securitization facility in the United States, which are revolving facilities for fixed-term leases and loans and for revolving loans, respectively. This debt is collateralized solely by the U.S. loan and lease payments and associated equipment in the facilities. The debt has a variable interest rate and the duration of the debt is based on the terms of the underlying loan and lease payment streams. As of July 30, 2021, the total debt capacity related to the U.S. asset-based financing and securitization facilities was $4.5 billion. The Company enters into interest swap agreements to effectively convert a portion of this debt from a floating rate to a fixed rate. See Note 6 of the Notes to the Condensed Consolidated Financial Statements for additional information about interest rate swaps. The Company’s U.S. securitization facility for revolving loans is effective through June 25, 2022. The Company’s two U.S. asset-based financing facilities for fixed-term leases and loans are effective through July 10, 2023 and July 26, 2022, respectively. The asset-based financing and securitization facilities contain standard structural features related to the performance of the funded receivables, which include defined credit losses, delinquencies, average credit scores, and minimum collection requirements. In the event one or more of these criteria are not met and the Company is unable to restructure the facility, no further funding of receivables will be permitted and the timing of the Company’s expected cash flows from over-collateralization will be delayed. As of July 30, 2021, these criteria were met. Fixed-Term Securitization Offerings — The Company periodically issues asset-backed debt securities under fixed-term securitization programs to private investors. The asset-backed debt securities are collateralized solely by the U.S. fixed-term leases and loans in the offerings, which are held by Special Purpose Entities (“SPEs”), as discussed below. The interest rate on these securities is fixed and ranges from 0.21% to 5.92% per annum, and the duration of these securities is based on the terms of the underlying loan and lease payment streams. DFS International Debt Securitization Facility — The Company maintains a securitization facility in Europe for fixed-term leases and loans. This facility is effective through December 21, 2022 and had a total debt capacity of $951 million as of July 30, 2021. The securitization facility contains standard structural features related to the performance of the securitized receivables, which include defined credit losses, delinquencies, average credit scores, and minimum collection requirements. In the event one or more of these criteria are not met and the Company is unable to restructure the program, no further funding of receivables will be permitted and the timing of the Company’s expected cash flows from over-collateralization will be delayed. As of July 30, 2021, these criteria were met. Other Borrowings — In connection with the Company’s international financing operations, the Company enters into revolving structured financing debt programs related to its fixed-term lease and loan products sold in Canada, Europe, Australia, and New Zealand. The Canadian facility, which is collateralized solely by Canadian loan and lease payments and associated equipment, had a total debt capacity of $362 million as of July 30, 2021, and is effective through January 16, 2025. The European facility, which is collateralized solely by European loan and lease payments and associated equipment, had a total debt capacity of $713 million as of July 30, 2021, and is effective through December 14, 2023. The Australia and New Zealand facility, which is collateralized solely by Australia and New Zealand loan and lease payments and associated equipment, had a total debt capacity of $333 million as of July 30, 2021, and is effective through April 20, 2023. Note Payable — On August 7, 2020, the Company entered into two new unsecured credit agreements to fund receivables in Mexico. As of July 30, 2021, the aggregate principal amount of the notes payable was $250 million. The notes bear interest at an annual rate of 3.37% and will mature on June 1, 2022. Dell Bank Senior Unsecured Eurobonds — On October 17, 2019, Dell Bank International D.A.C., a wholly-owned subsidiary of Dell Technologies Inc., issued 500 million Euro of 0.625% senior unsecured three year eurobonds due October 2022. On June 24, 2020, Dell Bank International D.A.C. issued an additional 500 million Euro of 1.625% senior unsecured four year eurobonds due June 2024. The issuances of the senior unsecured eurobonds support the expansion of the financing operations in Europe. Variable Interest Entities In connection with the asset-based financing facilities, securitization facilities, and fixed-term securitization offerings discussed above, the Company transfers certain U.S. and European loan and lease payments and associated equipment to SPEs that meet the definition of a Variable Interest Entity (“VIE”) and are consolidated, along with the associated debt detailed above, into the Condensed Consolidated Financial Statements, as the Company is the primary beneficiary of those VIEs. The SPEs are bankruptcy-remote legal entities with separate assets and liabilities. The purpose of the SPEs is to facilitate the funding of customer loan and lease payments and associated equipment in the capital markets. Some of the SPEs have entered into financing arrangements with multi-seller conduits that, in turn, issue asset-backed debt securities in the capital markets. DFS debt outstanding held by the consolidated VIEs is collateralized by the loan and lease payments and associated equipment. The Company’s risk of loss related to securitized receivables is limited to the amount by which the Company’s right to receive collections for assets securitized exceeds the amount required to pay interest, principal, and fees and expenses related to the asset-backed securities. The Company provides credit enhancement to the securitization in the form of over-collateralization. The following table presents financing receivables and equipment under operating leases, net held by the consolidated VIEs as of the dates indicated: July 30, 2021 January 29, 2021 (in millions) Assets held by consolidated VIEs Other current assets $ 770 $ 838 Financing receivables, net of allowance Short-term $ 3,457 $ 3,534 Long-term $ 3,229 $ 3,314 Property, plant, and equipment, net $ 838 $ 792 Liabilities held by consolidated VIEs Debt, net of unamortized debt issuance costs Short-term $ 4,472 $ 4,208 Long-term $ 2,398 $ 2,841 Loan and lease payments and associated equipment transferred via securitization through SPEs were $1.3 billion and $1.2 billion for the three months ended July 30, 2021 and July 31, 2020, respectively, and $2.7 billion and $3.0 billion for the six months ended July 30, 2021 and July 31, 2020, respectively. Customer Receivables Sales |