FINANCIAL SERVICES | FINANCIAL SERVICES The Company offers or arranges various financing options and services, and alternative payment structures for its customers globally. The Company also arranges financing for some of its customers in various countries where DFS does not currently operate as a captive enterprise. The Company further strengthens customer relationships through flexible consumption models, which enable the Company to offer its customers the option to pay over time and, in certain cases, based on utilization, to provide them with financial flexibility to meet their changing technological requirements. The key activities of DFS include originating, collecting, and servicing customer financing arrangements primarily related to the purchase or use of Dell Technologies products and services. In some cases, DFS also offers financing for the purchase of third-party technology products that complement the Dell Technologies portfolio of products and services. New financing originations were $8.5 billion, $8.9 billion, and $8.5 billion for the fiscal years ended January 28, 2022, January 29, 2021, and January 31, 2020, respectively. The Company’s lease and loan arrangements with customers are aggregated primarily into the following categories: Revolving loans — Revolving loans offered under private label credit financing programs provide qualified customers with a revolving credit line for the purchase of products and services offered by Dell Technologies. These private label credit financing programs are referred to as Dell Preferred Account (“DPA”) and Dell Business Credit (“DBC”). The DPA product is primarily offered to individual consumer customers, and the DBC product is primarily offered to small and medium-sized commercial customers. Revolving loans in the United States bear interest at a variable annual percentage rate that is tied to the prime rate. Based on historical payment patterns, revolving loan transactions are typically repaid within twelve months on average. Due to the short-term nature of the revolving loan portfolio, the carrying value of the portfolio approximates fair value. Fixed-term leases and loans — The Company enters into financing arrangements with customers who seek lease financing for equipment. DFS leases are classified as sales-type leases, direct financing leases, or operating leases. Direct financing leases are immaterial. Leases that commenced prior to the effective date of the current lease accounting standard continue to be accounted for under previous lease accounting guidance. Leases with business customers have fixed terms of generally two The Company also offers fixed-term loans to qualified small businesses, large commercial accounts, governmental organizations, educational entities, and certain individual consumer customers. These loans are repaid in equal payments including interest and have defined terms of generally three Financing Receivables The following table presents the components of the Company’s financing receivables segregated by portfolio segment as of the dates indicated: January 28, 2022 January 29, 2021 Revolving Fixed-term Total Revolving Fixed-term Total (in millions) Financing receivables, net: Customer receivables, gross (a) $ 750 $ 9,833 $ 10,583 $ 796 $ 9,588 $ 10,384 Allowances for losses (102) (87) (189) (148) (173) (321) Customer receivables, net 648 9,746 10,394 648 9,415 10,063 Residual interest — 217 217 — 424 424 Financing receivables, net $ 648 $ 9,963 $ 10,611 $ 648 $ 9,839 $ 10,487 Short-term $ 648 $ 4,441 $ 5,089 $ 648 $ 4,500 $ 5,148 Long-term $ — $ 5,522 $ 5,522 $ — $ 5,339 $ 5,339 ____________________ (a) Customer receivables, gross include amounts due from customers under revolving loans, fixed-term loans, fixed-term sales-type or direct financing leases, and accrued interest. The following table presents the changes in allowance for financing receivable losses for the periods indicated: Revolving Fixed-term Total (in millions) Allowance for financing receivable losses: Balances as of February 1, 2019 $ 75 $ 61 $ 136 Charge-offs, net of recoveries (71) (23) (94) Provision charged to income statement 66 41 107 Balances as of January 31, 2020 70 79 149 Adjustment for adoption of accounting standard (Note 2) 40 71 111 Charge-offs, net of recoveries (62) (29) (91) Provision charged to income statement 100 52 152 Balances as of January 29, 2021 148 173 321 Charge-offs, net of recoveries (43) (29) (72) Provision charged to income statement (3) (57) (60) Balances as of January 28, 2022 $ 102 $ 87 $ 189 Aging The following table presents the aging of the Company’s customer financing receivables, gross, including accrued interest, segregated by class, as of the dates indicated: January 28, 2022 January 29, 2021 Current Past Due Past Due Total Current Past Due Past Due Total (in millions) Revolving — DPA $ 520 $ 40 $ 11 $ 571 $ 578 $ 30 $ 13 $ 621 Revolving — DBC 158 18 3 179 157 14 4 175 Fixed-term — Consumer and Commercial 9,444 345 44 9,833 9,185 316 87 9,588 Total customer receivables, gross $ 10,122 $ 403 $ 58 $ 10,583 $ 9,920 $ 360 $ 104 $ 10,384 Aging is likely to fluctuate as a result of the variability in volume of large transactions entered into over the period, and the administrative processes that accompany those transactions. Aging is also impacted by the timing of the Dell Technologies fiscal period end date relative to calendar month-end customer payment due dates. As a result of these factors, fluctuations in aging from period to period do not necessarily indicate a material change in the collectibility of the portfolio. Fixed-term consumer and commercial customer receivables are placed on non-accrual status if principal or interest is past due and considered delinquent, or if there is concern about collectibility of a specific customer receivable. These receivables identified as doubtful for collectibility may be classified as current for aging purposes. Aged revolving portfolio customer receivables identified as delinquent are charged off. Credit Quality The following tables present customer receivables, gross, including accrued interest, by credit quality indicator segregated by class, as of the dates indicated: January 28, 2022 Fixed-term — Consumer and Commercial Fiscal Year of Origination 2022 2021 2020 2019 2018 Years Prior Revolving — DPA Revolving — DBC Total (in millions) Higher $ 3,279 $ 1,824 $ 914 $ 221 $ 25 $ 3 $ 150 $ 46 $ 6,462 Mid 1,071 751 329 94 17 — 166 57 2,485 Lower 599 450 208 42 6 — 255 76 1,636 Total $ 4,949 $ 3,025 $ 1,451 $ 357 $ 48 $ 3 $ 571 $ 179 $ 10,583 January 29, 2021 Fixed-term — Consumer and Commercial Fiscal Year of Origination 2021 2020 2019 2018 2017 Years Prior Revolving — DPA Revolving — DBC Total (in millions) Higher $ 3,119 $ 1,801 $ 661 $ 166 $ 26 $ — $ 172 $ 47 $ 5,992 Mid 1,121 671 287 73 9 — 188 52 2,401 Lower 865 499 243 38 9 — 261 76 1,991 Total $ 5,105 $ 2,971 $ 1,191 $ 277 $ 44 $ — $ 621 $ 175 $ 10,384 The categories shown in the tables above segregate customer receivables based on the relative degrees of credit risk. The credit quality indicators for DPA revolving accounts are measured primarily as of each quarter-end date, while all other indicators are generally updated on a periodic basis. For DPA revolving receivables shown in the table above, the Company makes credit decisions based on proprietary scorecards, which include the customer’s credit history, payment history, credit usage, and other credit agency-related elements. The higher quality category includes prime accounts generally of a higher credit quality that are comparable to U.S. customer FICO scores of 720 or above. The mid-category represents the mid-tier accounts that are comparable to U.S. customer FICO scores from 660 to 719. The lower category is generally sub-prime and represents lower credit quality accounts that are comparable to U.S. customer FICO scores below 660. For the DBC revolving receivables and fixed-term commercial receivables shown in the table above, an internal grading system is utilized that assigns a credit level score based on a number of considerations, including liquidity, operating performance, and industry outlook. The grading criteria and classifications for the fixed-term products differ from those for the revolving products as loss experience varies between these product and customer groups. The credit quality categories cannot be compared between the different classes as loss experience varies substantially between the classes. Leases Interest income on sales-type lease receivables was $246 million, $270 million, and $259 million for the fiscal years ended January 28, 2022, January 29, 2021, and January 31, 2020, respectively. The following table presents the net revenue, cost of net revenue, and gross margin recognized at the commencement date of sales-type leases for the periods indicated: Fiscal Year Ended January 28, 2022 January 29, 2021 January 31, 2020 (in millions) Net revenue — products $ 756 $ 824 $ 770 Cost of net revenue — products 583 578 582 Gross margin — products $ 173 $ 246 $ 188 The following table presents the future maturity of the Company’s fixed-term customer leases and associated financing payments, and reconciles the undiscounted cash flows to the customer receivables, gross recognized on the Consolidated Statements of Financial Position as of the date indicated: January 28, 2022 (in millions) Fiscal 2023 $ 2,488 Fiscal 2024 1,627 Fiscal 2025 938 Fiscal 2026 375 Fiscal 2027 and beyond 96 Total undiscounted cash flows 5,524 Fixed-term loans 4,921 Revolving loans 750 Less: unearned income (612) Total customer receivables, gross $ 10,583 Operating Leases The following table presents the components of the Company’s operating lease portfolio included in Property, plant, and equipment, net as of the dates indicated: January 28, 2022 January 29, 2021 (in millions) Equipment under operating lease, gross $ 2,643 $ 1,746 Less: accumulated depreciation (935) (432) Equipment under operating lease, net $ 1,708 $ 1,314 Operating lease income relating to lease payments was $717 million, $452 million, and $169 million for the fiscal years ended January 28, 2022, January 29, 2021, and January 31, 2020, respectively. Depreciation expense was $536 million, $334 million, and $115 million for the fiscal years ended January 28, 2022, January 29, 2021, and January 31, 2020, respectively. The following table presents the future payments to be received by the Company as lessor in operating lease contracts as of the date indicated: January 28, 2022 (in millions) Fiscal 2023 $ 809 Fiscal 2024 557 Fiscal 2025 311 Fiscal 2026 82 Fiscal 2027 and beyond 25 Total $ 1,784 DFS Debt The Company maintains programs that facilitate the funding of leases, loans, and other alternative payment structures in the capital markets. The majority of DFS debt is non-recourse to Dell Technologies and represents borrowings under securitization programs and structured financing programs, for which the Company’s risk of loss is limited to transferred loan and lease payments and associated equipment. The following table presents DFS debt as of the dates indicated. The table excludes the allocated portion of the Company’s other borrowings, which represents the additional amount considered to fund the DFS business. January 28, 2022 January 29, 2021 DFS debt (in millions) DFS U.S. debt: Asset-based financing and securitization facilities $ 3,054 $ 3,311 Fixed-term securitization offerings 3,011 2,961 Other 135 140 Total DFS U.S. debt 6,200 6,412 DFS international debt: Securitization facility 739 786 Other borrowings 785 1,006 Note payable 250 250 Dell Bank Senior Unsecured Eurobonds 1,672 1,212 Total DFS international debt 3,446 3,254 Total DFS debt $ 9,646 $ 9,666 Total short-term DFS debt $ 5,803 $ 4,888 Total long-term DFS debt $ 3,843 $ 4,778 DFS U.S. Debt Asset-Based Financing and Securitization Facilities — The Company maintains separate asset-based financing facilities and a securitization facility in the United States, which are revolving facilities for fixed-term leases and loans and for revolving loans, respectively. This debt is collateralized solely by the U.S. loan and lease payments and associated equipment in the facilities. The debt has a variable interest rate and the duration of the debt is based on the terms of the underlying loan and lease payment streams. As of January 28, 2022, the total debt capacity related to the U.S. asset-based financing and securitization facilities was $4.5 billion. The Company enters into interest swap agreements to effectively convert a portion of this debt from a floating rate to a fixed rate. See Note 8 of the Notes to the Consolidated Financial Statements for additional information about interest rate swaps. The Company’s U.S. securitization facility for revolving loans is effective through June 25, 2022. The Company’s two U.S. asset-based financing facilities for fixed-term leases and loans are effective through July 10, 2023 and July 26, 2022, respectively. The asset-based financing and securitization facilities contain standard structural features related to the performance of the funded receivables, which include defined credit losses, delinquencies, average credit scores, and minimum collection requirements. In the event one or more of these criteria are not met and the Company is unable to restructure the facility, no further funding of receivables will be permitted and the timing of the Company’s expected cash flows from over-collateralization will be delayed. As of January 28, 2022, these criteria were met. Fixed-Term Securitization Offerings — The Company periodically issues asset-backed debt securities under fixed-term securitization programs to private investors. The asset-backed debt securities are collateralized solely by the U.S. fixed-term leases and loans in the offerings, which are held by Special Purpose Entities (“SPEs”), as discussed below. The interest rate on these securities is fixed and ranges from 0.18% to 5.92% per annum, and the duration of these securities is based on the terms of the underlying lease and loan payment streams. DFS International Debt Securitization Facility — The Company maintains a securitization facility in Europe for fixed-term leases and loans. This facility is effective through December 21, 2022 and had a total debt capacity of $892 million as of January 28, 2022. The securitization facility contains standard structural features related to the performance of the securitized receivables, which include defined credit losses, delinquencies, average credit scores, and minimum collection requirements. In the event one or more of these criteria are not met and the Company is unable to restructure the program, no further funding of receivables will be permitted and the timing of the Company’s expected cash flows from over-collateralization will be delayed. As of January 28, 2022, these criteria were met. Other Borrowings — In connection with the Company’s international financing operations, the Company has entered into revolving structured financing debt programs related to its fixed-term lease and loan products sold in Canada, Europe, Australia, and New Zealand. The Canadian facility, which is collateralized solely by Canadian loan and lease payments and associated equipment, had a total debt capacity of $353 million as of January 28, 2022, and is effective through January 16, 2025. The European facility, which is collateralized solely by European loan and lease payments and associated equipment, had a total debt capacity of $669 million as of January 28, 2022, and is effective through December 14, 2023. The Australia and New Zealand facility, which is collateralized solely by Australia and New Zealand loan and lease payments and associated equipment, had a total debt capacity of $316 million as of January 28, 2022, and is effective through April 20, 2023. Note Payable — On August 7, 2020, the Company entered into two new unsecured credit agreements to fund receivables in Mexico. As of January 28, 2022, the aggregate principal amount of the notes payable was $250 million. The notes bear interest at an annual rate of 3.37% and will mature on June 1, 2022. Dell Bank Senior Unsecured Eurobonds — On October 17, 2019, Dell Bank International D.A.C. issued 500 million Euro of 0.625% senior unsecured three year eurobonds due October 2022. On June 24, 2020, Dell Bank International D.A.C. issued an additional 500 million Euro of 1.625% senior unsecured four year eurobonds due June 2024. On October 27, 2021, Dell Bank International D.A.C issued 500 million Euro of 0.5% senior unsecured five years eurobonds due October 2026. The issuance of the senior unsecured eurobonds support the expansion of the financing operations in Europe. Variable Interest Entities In connection with the asset-based financing facilities, securitization facilities, and fixed-term securitization offerings discussed above, the Company transfers certain U.S. and European loan and lease payments and associated equipment to SPEs that meet the definition of a Variable Interest Entity (“VIE”) and are consolidated, along with the associated debt detailed above, into the Consolidated Financial Statements, as the Company is the primary beneficiary of the VIEs. The SPEs are bankruptcy-remote legal entities with separate assets and liabilities. The purpose of the SPEs is to facilitate the funding of customer loan and lease payments and associated equipment in the capital markets. Some of the SPEs have entered into financing arrangements with multi-seller conduits that, in turn, issue asset-backed debt securities in the capital markets. DFS debt outstanding held by the consolidated VIEs is collateralized by the loan and lease payments and associated equipment. The Company’s risk of loss related to securitized receivables is limited to the amount by which the Company’s right to receive collections for assets securitized exceeds the amount required to pay interest, principal, and fees and expenses related to the asset-backed securities. The Company provides credit enhancement to the securitization in the form of over-collateralization. The following table presents the assets and liabilities held by the consolidated VIEs as of the dates indicated, which are included in the Consolidated Statements of Financial Position: January 28, 2022 January 29, 2021 (in millions) Assets held by consolidated VIEs Other current assets $ 535 $ 838 Financing receivables, net of allowance Short-term $ 3,368 $ 3,534 Long-term $ 3,141 $ 3,314 Property, plant, and equipment, net $ 945 $ 792 Liabilities held by consolidated VIEs Debt, net of unamortized debt issuance costs Short-term $ 4,560 $ 4,208 Long-term $ 2,235 $ 2,841 Loan and lease payments and associated equipment transferred via securitization through SPEs were $5.3 billion and $6.1 billion for the fiscal years ended January 28, 2022 and January 29, 2021, respectively. Customer Receivable Sales To manage certain concentrations of customer credit exposure, the Company may sell selected fixed-term customer receivables to unrelated third parties on a periodic basis, without recourse. The amount of customer receivables sold for this purpose was $201 million, $648 million, and $538 million for the fiscal years ended January 28, 2022, January 29, 2021, and January 31, 2020, respectively. The Company’s continuing involvement in these customer receivables is primarily limited to servicing arrangements. |