Segment information | Segment information The Company has 6 reportable segments, which are based on the geographical location of the 5 Regional Sales Offices ("RSOs") and also includes the Central Services Organization ("CSO"). CSO is the central services organization that wholesales products and services to RSOs who, in turn, interface with our end-customers, distributors and dealers. CSO is also responsible for the development of hardware and software platforms and provides common marketing, product management, technical and distribution support to each of the other reportable segments. CSO is a reportable segment because it produces discrete financial information which is reviewed by the chief operating decision maker ("CODM") and has the ability to generate external revenues. The CODM has been identified collectively as the executive committee and the Chief Executive Officer who make strategic decisions. The performance of the reportable segments have been measured and evaluated by the CODM using Segment Adjusted EBITDA, which is a measure which uses net income, determined under International Financial Reporting Standards ("IFRS") as issued by the International Accounting Standards Board, as a starting point. Segment assets are not disclosed because such information is not reviewed by the CODM. The following table provides revenue and Segment Adjusted EBITDA (in thousands): Three Months Ended June 30, 2019 Subscription revenue (1) Hardware and other revenue (2) Total revenue Segment Adjusted EBITDA Regional Sales Offices Africa $ 17,686 $ 1,381 $ 19,067 $ 8,357 Europe 2,787 557 3,344 1,071 Americas 5,662 886 6,548 2,358 Middle East and Australasia 4,261 1,623 5,884 2,754 Brazil 1,217 161 1,378 623 Total Regional Sales Offices 31,613 4,608 36,221 15,163 Central Services Organization 25 37 62 (2,645) Total Segment Results $ 31,638 $ 4,645 $ 36,283 $ 12,518 1. Subscription revenue is recognized over time. 2. Hardware and other revenue is recognized at a point in time. Three Months Ended June 30, 2020 Subscription revenue (1) Hardware and other revenue (2) Total revenue Segment Adjusted EBITDA Regional Sales Offices Africa $ 13,923 $ 601 $ 14,524 $ 7,245 Europe 2,850 134 2,984 1,302 Americas 4,175 155 4,330 1,408 Middle East and Australasia 3,881 709 4,590 1,918 Brazil 1,031 23 1,054 410 Total Regional Sales Offices 25,860 1,622 27,482 12,283 Central Services Organization 15 — 15 (1,863) Total Segment Results $ 25,875 $ 1,622 $ 27,497 $ 10,420 1. Subscription revenue is recognized over time. 2. Hardware and other revenue is recognized at a point in time. A reconciliation of the segment results to income before income tax expense is disclosed below (in thousands). Three Months Ended June 30, 2019 2020 Segment Adjusted EBITDA $ 12,518 $ 10,420 Corporate and consolidation entries (1,756) (2,330) Operating lease costs (1) (308) (392) Product development costs (2) (391) (243) Depreciation and amortization (4,252) (3,628) Stock-based compensation costs (111) (293) Increase in restructuring costs (3) — (844) Net profit on sale of equipment 316 (1) Net foreign exchange gains/(losses) 47 (105) Net interest income/(expense) 73 (70) Income before income tax expense for the period $ 6,136 $ 2,514 1. For the purposes of calculating Segment Adjusted EBITDA, operating leases have been capitalized, except for leases with a term of no more than 12 months or leases of low value assets. Where operating leases are capitalized for segment purposes, the amortization of the right-of-use asset and the interest on the operating lease liability are excluded from the Segment Adjusted EBITDA. Therefore, in order to reconcile Segment Adjusted EBITDA to income before taxes, the total lease expense in respect of operating leases needs to be deducted. 2. For segment reporting purposes, product development costs, which do not meet the capitalization requirements under ASC 730 Research and Development or under ASC 985 Software , are capitalized and amortized. The amortization is excluded from Segment Adjusted EBITDA. In order to reconcile Segment Adjusted EBITDA to net income before taxes, product development costs capitalized for segment reporting purposes need to be deducted. 3. $0.6 million and $0.2 million of the restructuring costs related to the Central Service Organization (CSO) and the Africa reporting segment, respectively. No single customer accounted for 10% or more of the Company’s total revenue for the three months ended June 30, 2019 and 2020. No single customer accounted for 10% or more of the Company’s accounts receivables as of March 31, 2020 and June 30, 2020. |