Segment information | Segment information The Company has 6 reportable segments, which are based on the geographical location of the 5 Regional Sales Offices (“RSOs”) and also includes the Central Services Organization (“CSO”). CSO is the central services organization that wholesales products and services to RSOs which, in turn, interface with our end-customers, distributors and dealers. CSO is also responsible for the development of hardware and software platforms and provides common marketing, product management, technical and distribution support to each of the other reportable segments. CSO is a reportable segment because it produces discrete financial information which is reviewed by the chief operating decision maker (“CODM”) and has the ability to generate external revenues. The CODM has been identified as the Chief Executive Officer who makes strategic decisions for the Company. The performance of the reportable segments has been measured and evaluated by the CODM using Segment Adjusted EBITDA, which is a measure that uses net income excluding net interest income/(expense), foreign exchange gains or losses, operating lease expenses, stock-based compensation costs, restructuring costs, and gains or losses on the disposal or impairments of long-lived assets and subsidiaries. Product development costs are capitalized and amortized and this amortization is excluded from Segment Adjusted EBITDA. Segment assets are not disclosed because such information is not reviewed by the CODM. The following table provides revenue and Segment Adjusted EBITDA (in thousands): Three Months Ended June 30, 2020 Subscription revenue (1) Hardware and other revenue (2) Total revenue Segment Adjusted EBITDA Regional Sales Offices Africa $ 13,923 $ 601 $ 14,524 $ 7,245 Europe 2,850 134 2,984 1,302 Americas 4,175 155 4,330 1,408 Middle East and Australasia 3,881 709 4,590 1,918 Brazil 1,031 23 1,054 410 Total Regional Sales Offices 25,860 1,622 27,482 12,283 Central Services Organization 15 — 15 (1,863) Total Segment Results $ 25,875 $ 1,622 $ 27,497 $ 10,420 1. Subscription revenue is recognized over time. 2. Hardware and other revenue is recognized at a point in time. Three Months Ended June 30, 2021 Subscription revenue (1) Hardware and other revenue (2) Total revenue Segment Adjusted EBITDA Regional Sales Offices Africa $ 18,711 $ 1,215 $ 19,926 $ 8,904 Europe 3,373 1,261 4,634 1,751 Americas 3,623 195 3,818 539 Middle East and Australasia 4,349 1,105 5,454 2,543 Brazil 1,020 32 1,052 317 Total Regional Sales Offices 31,076 3,808 34,884 14,054 Central Services Organization 14 — 14 (2,587) Total Segment Results $ 31,090 $ 3,808 $ 34,898 $ 11,467 1. Subscription revenue is recognized over time. 2. Hardware and other revenue is recognized at a point in time. A reconciliation of the segment results to income before income tax expense is disclosed below (in thousands): Three Months Ended June 30, 2020 2021 Segment Adjusted EBITDA $ 10,420 $ 11,467 Corporate and consolidation entries (2,330) (2,376) Operating lease costs (1) (392) (407) Product development costs (2) (243) (363) Depreciation and amortization (3,628) (3,679) Stock-based compensation costs (293) (364) Increase in restructuring costs (3) (844) (1) Net loss on sale of property and equipment (1) — Net foreign exchange losses (105) (76) Net interest expense (70) (78) Income before income tax expense for the period $ 2,514 $ 4,123 1. For the purposes of calculating Segment Adjusted EBITDA, operating lease expenses are excluded from the Segment Adjusted EBITDA. Therefore, in order to reconcile Segment Adjusted EBITDA to net income before taxes, the total lease expense in respect of operating leases needs to be deducted. 2. For segment reporting purposes, product development costs, which do not meet the capitalization requirements under ASC 730 Research and Development or under ASC 985 Software , are capitalized and amortized. The amortization is excluded from Segment Adjusted EBITDA. In order to reconcile Segment Adjusted EBITDA to net income before taxes, product development costs capitalized for segment reporting purposes need to be deducted. 3. For the first quarter of fiscal 2021, $0.6 million and $0.2 million of the restructuring costs related to the CSO and Africa reporting segments, respectively. No single customer accounted for 10% or more of the Company’s total revenue for the three months ended June 30, 2020 and 2021. No single customer accounted for 10% or more of the Company’s accounts receivable as of March 31, 2021 or June 30, 2021. |