Unpaid Losses and Loss Adjustment Expenses | Unpaid Losses and Loss Adjustment Expense Reserves The unpaid losses and loss adjustment expense (“LAE”) reserves is an estimate of the Company’s liability from incurred claims at the reporting period. The unpaid losses and loss adjustment expense reserves are the result of ongoing analysis of recent loss development trends and emerging historical experience. Original estimates are increased or decreased as additional information becomes known regarding individual claims. In setting its reserves, the Company reviews its loss data to estimate expected loss development. Management believes that its use of standard actuarial methodology applied to its analyses of its historical experience provides a reasonable estimate of future losses. However, actual future losses may differ from the Company’s estimate, and future events beyond the control of management, such as changes in law, judicial interpretations of law and inflation, may favorably or unfavorably impact the ultimate settlement of the Company’s losses and LAE. The anticipated effect of inflation is implicitly considered when estimating liabilities for losses and LAE. In addition to inflation, the average severity of claims is affected by a number of factors that may vary by types and features of policies written. Future average severities are projected from historical trends, adjusted for implemented changes in underwriting standards and policy provisions, and general economic trends. These estimated trends are monitored and revised as necessary based on actual development. The following tables present a reconciliation of beginning and ending balances for unpaid losses and LAE : Year Ended December 31, 2019 Property Accident NGHC Reciprocal Total Gross balance at beginning of the year $ 2,507,409 $ 271,280 $ 2,778,689 $ 178,470 $ 2,957,159 Less: Reinsurance recoverable at beginning of the year (1,182,588 ) (24,575 ) (1,207,163 ) (77,979 ) (1,285,142 ) Net balance at beginning of the year 1,324,821 246,705 1,571,526 100,491 1,672,017 Incurred losses and LAE related to: Current year 2,320,053 356,036 2,676,089 173,215 2,849,304 Prior year 46,623 (45,356 ) 1,267 3,897 5,164 Total incurred 2,366,676 310,680 2,677,356 177,112 2,854,468 Paid losses and LAE related to: Current year (1,430,072 ) (219,234 ) (1,649,306 ) (111,380 ) (1,760,686 ) Prior year (841,613 ) (109,653 ) (951,266 ) (44,611 ) (995,877 ) Total paid (2,271,685 ) (328,887 ) (2,600,572 ) (155,991 ) (2,756,563 ) Acquired losses and LAE reserves 92,574 — 92,574 — 92,574 Disposed losses and LAE reserves — (87,890 ) (87,890 ) — (87,890 ) Net balance at end of the year 1,512,386 140,608 1,652,994 121,612 1,774,606 Plus: Reinsurance recoverable at end of the year 1,016,368 11,266 1,027,634 84,174 1,111,808 Gross balance at end of the year $ 2,528,754 $ 151,874 $ 2,680,628 $ 205,786 $ 2,886,414 Year Ended December 31, 2018 Property and Casualty Accident and Health NGHC Reciprocal Exchanges Total Gross balance at beginning of the year $ 2,270,551 $ 249,653 $ 2,520,204 $ 143,353 $ 2,663,557 Less: Reinsurance recoverable at beginning of the year (1,067,495 ) (9,840 ) (1,077,335 ) (52,408 ) (1,129,743 ) Net balance at beginning of the year 1,203,056 239,813 1,442,869 90,945 1,533,814 Incurred losses and LAE related to: Current year 2,182,923 352,322 2,535,245 161,015 2,696,260 Prior year (4,760 ) (30,977 ) (35,737 ) 1,703 (34,034 ) Total incurred 2,178,163 321,345 2,499,508 162,718 2,662,226 Paid losses and LAE related to: Current year (1,336,359 ) (188,014 ) (1,524,373 ) (110,053 ) (1,634,426 ) Prior year (720,039 ) (117,653 ) (837,692 ) (43,119 ) (880,811 ) Total paid (2,056,398 ) (305,667 ) (2,362,065 ) (153,172 ) (2,515,237 ) Unrealized foreign exchange gain — (8,786 ) (8,786 ) — (8,786 ) Net balance at end of the year 1,324,821 246,705 1,571,526 100,491 1,672,017 Plus: Reinsurance recoverable at end of the year 1,182,588 24,575 1,207,163 77,979 1,285,142 Gross balance at end of the year $ 2,507,409 $ 271,280 $ 2,778,689 $ 178,470 $ 2,957,159 Year Ended December 31, 2017 Property and Casualty Accident and Health NGHC Reciprocal Exchanges Total Gross balance at beginning of the year $ 1,936,391 $ 200,400 $ 2,136,791 $ 137,075 $ 2,273,866 Less: Reinsurance recoverable at beginning of the year (827,672 ) (10,933 ) (838,605 ) (42,192 ) (880,797 ) Net balance at beginning of the year 1,108,719 189,467 1,298,186 94,883 1,393,069 Incurred losses and LAE related to: Current year 2,172,506 327,289 2,499,795 118,938 2,618,733 Prior year 15,273 (8,826 ) 6,447 902 7,349 Total incurred 2,187,779 318,463 2,506,242 119,840 2,626,082 Paid losses and LAE related to: Current year (1,364,011 ) (166,669 ) (1,530,680 ) (81,371 ) (1,612,051 ) Prior year (729,431 ) (107,992 ) (837,423 ) (42,407 ) (879,830 ) Total paid (2,093,442 ) (274,661 ) (2,368,103 ) (123,778 ) (2,491,881 ) Unrealized foreign exchange loss — 6,544 6,544 — 6,544 Net balance at end of the year 1,203,056 239,813 1,442,869 90,945 1,533,814 Plus: Reinsurance recoverable at end of the year 1,067,495 9,840 1,077,335 52,408 1,129,743 Gross balance at end of the year $ 2,270,551 $ 249,653 $ 2,520,204 $ 143,353 $ 2,663,557 Gross unpaid losses and loss adjustment expense reserves at December 31, 2019 decreased by $70,745 from December 31, 2018 , primarily reflecting lower reserves from catastrophic events. Gross unpaid losses and loss adjustment expense reserves at December 31, 2018 increased by $293,602 from December 31, 2017 , primarily reflecting increases from organic growth in the property and casualty segment. Prior year loss development, net of reinsurance Prior year development is based upon numerous estimates by line of business and accident year. No additional premiums or return premiums have been accrued as a result of the prior year effects. 2019 . Loss and LAE for the year ended December 31, 2019 included $5,164 of unfavorable development on prior accident year loss and LAE reserves. The $50,520 of unfavorable development in the property and casualty segment (including $3,897 of unfavorable development for the Reciprocal Exchanges) was primarily driven by adverse development in the small business auto product line , while the $45,356 of favorable development in the accident and health segment was primarily driven by overall improvement in loss ratio estimates. 2018 . Loss and LAE for the year ended December 31, 2018 included $34,034 of favorable development on prior accident year loss and LAE reserves driven by $3,057 of favorable development in the property and casualty segment (including $1,703 of unfavorable development for the Reciprocal Exchanges), and $30,977 of favorable development in the accident and health segment primarily driven by favorable development in the domestic accident and health stop loss and short-term medical products. 2017 . Loss and LAE for the year ended December 31, 2017 included $7,349 of unfavorable development on prior accident year loss and LAE reserves. The $16,175 of unfavorable development in the property and casualty segment (including $902 of unfavorable development for the Reciprocal Exchanges) was primarily driven by higher than expected development in auto liability coverages, while the $8,826 of favorable development in the accident and health segment was primarily driven by favorable development in the Company’s domestic products. Short-duration contracts The following is information by reserving subgroups within segments about incurred and paid claims development as of December 31, 2019 , net of reinsurance, as well as cumulative claim frequency and the total of incurred-but-not-reported liabilities (“IBNR”) plus expected development on reported claims included within the net incurred claims amounts. The information about incurred and paid claims development for the years ended prior to December 31, 2019 , is presented as unaudited supplementary information. Property and Casualty - auto liability, including recreational vehicles and motorcycles: Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Year Ended December 31, December 31, 2019 Accident 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Total of IBNR Plus Expected Development on Reported Claims Cumulative Number of Reported Claims (unaudited) 2010 $ 596,995 $ 593,187 $ 592,353 $ 593,992 $ 594,348 $ 595,763 $ 595,337 $ 595,157 $ 595,215 $ 595,609 $ 270 241,703 2011 490,230 485,762 489,010 494,922 493,873 497,109 497,324 496,408 497,424 566 238,315 2012 511,797 522,296 529,140 527,386 528,090 527,531 529,885 531,887 196 249,877 2013 544,833 556,262 556,290 563,834 567,410 572,538 575,521 1,637 250,090 2014 740,531 759,577 760,566 766,640 779,992 783,869 1,293 270,033 2015 820,213 838,040 849,051 872,064 892,244 6,218 291,691 2016 932,350 940,849 976,749 1,005,184 23,596 301,660 2017 929,211 912,370 941,837 33,880 295,454 2018 1,047,041 1,033,488 131,044 306,943 2019 1,162,750 436,809 386,846 Total (A) $ 8,019,813 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Year Ended December 31, Accident 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 (unaudited) 2010 $ 287,058 $ 474,640 $ 534,107 $ 562,918 $ 579,237 $ 590,417 $ 592,932 $ 594,168 $ 594,696 $ 594,914 2011 224,676 385,749 442,365 468,059 482,861 489,191 494,145 495,833 496,680 2012 242,285 413,018 470,515 501,819 518,079 523,703 527,695 530,570 2013 259,665 440,751 504,569 540,497 559,064 567,949 571,643 2014 342,710 601,980 694,002 728,256 757,933 773,124 2015 385,592 679,461 761,150 820,007 864,226 2016 400,052 737,927 855,407 937,997 2017 392,084 706,151 832,553 2018 429,231 777,888 2019 470,341 Total (B) $ 6,849,936 Unpaid loss and allocated loss adjustment expense reserves before 2010, net of reinsurance (C) 1,186 Unpaid loss and allocated loss adjustment expense reserves, net of reinsurance (A) - (B) + (C) $ 1,171,063 Average Annual Percentage Payout of Accident Year Incurred Claims by Age, Net of Reinsurance Years 1 2 3 4 5 6 7 8 9 10 (unaudited) Property and Casualty - auto liability, including recreational vehicles and motorcycles 42.8 % 33.3 % 11.4 % 5.9 % 3.6 % 1.6 % 0.7 % 0.4 % 0.1 % 0.2 % Property and Casualty - auto physical damage, including recreational vehicles, motorcycles and lender placed auto: Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Year Ended December 31, December 31, 2019 Accident 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Total of IBNR Plus Expected Development on Reported Claims Cumulative Number of Reported Claims (unaudited) 2010 $ 389,966 $ 382,067 $ 381,499 $ 381,748 $ 381,818 $ 381,826 $ 381,795 $ 381,410 $ 381,138 $ 381,113 $ — 309,114 2011 315,273 308,729 308,298 308,486 308,760 308,512 308,536 308,249 308,132 — 298,034 2012 308,056 298,208 295,984 296,257 296,050 295,970 295,026 294,710 — 292,486 2013 335,454 329,049 328,748 328,284 328,262 328,010 327,506 — 285,748 2014 496,227 487,302 486,206 486,383 486,373 486,156 — 311,595 2015 541,008 544,097 544,769 544,510 544,684 — 329,097 2016 626,643 622,456 621,717 620,546 (550 ) 337,775 2017 600,813 570,699 567,411 1,180 384,794 2018 548,063 526,092 (5,823 ) 359,565 2019 577,970 43,820 349,043 Total (A) $ 4,634,320 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Year Ended December 31, Accident 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 (unaudited) 2010 $ 351,865 $ 382,575 $ 381,955 $ 381,926 $ 381,829 $ 381,811 $ 381,789 $ 381,425 $ 381,129 $ 381,109 2011 283,501 308,824 308,634 308,608 308,578 308,571 308,557 308,266 308,131 2012 268,989 298,381 295,978 295,975 296,029 295,995 294,975 294,702 2013 291,064 328,832 328,456 328,299 328,280 327,976 327,510 2014 430,998 487,531 486,364 486,309 486,251 486,108 2015 478,268 544,754 544,707 544,485 544,699 2016 542,970 622,930 621,529 621,181 2017 533,907 568,639 566,918 2018 483,149 532,083 2019 512,074 Total (B) $ 4,574,515 Unpaid loss and allocated loss adjustment expense reserves before 2010, net of reinsurance (C) 4 Unpaid loss and allocated loss adjustment expense reserves, net of reinsurance (A) - (B) + (C) $ 59,809 Average Annual Percentage Payout of Accident Year Incurred Claims by Age, Net of Reinsurance Years 1 2 3 4 5 6 7 8 9 10 (unaudited) Property and Casualty - auto physical damage, including recreational vehicles, motorcycles and lender placed auto 90.1 % 10.3 % (0.3 )% — % — % — % — % (0.1 )% — % — % Property and Casualty - homeowners & other property, including lender placed homeowners: Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Year Ended December 31, December 31, 2019 Accident 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Total of IBNR Plus Expected Development on Reported Claims Cumulative Number of Reported Claims (unaudited) 2010 $ 422,123 $ 414,378 $ 413,664 $ 413,623 $ 412,187 $ 411,689 $ 411,304 $ 410,997 $ 411,290 $ 411,263 $ — 86,466 2011 506,352 499,170 498,050 498,184 497,244 495,246 494,825 495,170 495,148 3 107,869 2012 485,454 480,353 478,880 477,577 476,538 474,649 476,166 475,792 — 112,053 2013 306,761 300,868 299,561 296,618 296,907 296,756 296,760 77 75,904 2014 318,488 306,471 303,925 304,496 304,237 304,350 34 73,477 2015 357,023 349,559 351,747 353,688 351,305 1,935 69,874 2016 350,737 341,762 340,711 343,525 1,109 60,954 2017 402,798 365,092 370,068 11,847 58,961 2018 327,462 328,721 13,210 72,612 2019 247,760 43,234 60,676 Total (A) $ 3,624,692 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Year Ended December 31, Accident 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 (unaudited) 2010 $ 247,802 $ 370,301 $ 393,226 $ 404,490 $ 408,195 $ 409,781 $ 410,875 $ 410,994 $ 411,249 $ 411,243 2011 314,139 457,480 485,054 489,778 493,408 494,198 494,525 494,904 494,922 2012 300,271 452,589 466,266 471,084 473,190 473,781 475,765 475,762 2013 219,937 279,743 289,302 293,101 295,332 296,383 296,442 2014 198,781 278,255 289,456 297,640 301,742 303,100 2015 233,264 319,284 336,921 342,156 345,257 2016 227,650 320,564 331,102 337,889 2017 258,234 338,065 349,600 2018 227,908 298,212 2019 172,462 Total (B) $ 3,484,889 Unpaid loss and allocated loss adjustment expense reserves before 2010, net of reinsurance (C) 225 Unpaid loss and allocated loss adjustment expense reserves, net of reinsurance (A) - (B) + (C) $ 140,028 Average Annual Percentage Payout of Accident Year Incurred Claims by Age, Net of Reinsurance Years 1 2 3 4 5 6 7 8 9 10 (unaudited) Property and Casualty - homeowners & other property, including lender placed homeowners 66.3 % 26.0 % 4.3 % 2.0 % 0.8 % 0.4 % 0.2 % — % — % — % Accident and Health Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Year Ended December 31, December 31, 2019 Accident 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Total of IBNR Plus Expected Development on Reported Claims Cumulative Number of Reported Claims (unaudited) 2010 $ 4,847 $ 4,731 $ 4,703 $ 4,703 $ 4,703 $ 4,703 $ 4,703 $ 4,703 $ 4,703 $ 4,703 $ — 10,115 2011 4,804 4,483 4,481 4,481 4,481 4,481 4,481 4,481 4,481 — 8,139 2012 4,400 4,227 4,161 4,161 4,161 4,110 4,110 4,110 — 7,630 2013 23,253 28,578 26,457 26,361 26,272 26,274 26,274 — 34,176 2014 52,245 52,694 52,311 52,026 52,022 52,034 — 69,799 2015 176,104 184,586 181,536 181,740 181,717 21 242,784 2016 215,097 200,817 202,155 201,722 173 320,530 2017 211,293 186,415 182,865 1,346 297,140 2018 234,558 205,152 3,695 272,136 2019 256,745 98,399 215,703 Total (A) $ 1,119,803 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Year Ended December 31, Accident 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 (unaudited) 2010 $ 3,604 $ 4,742 $ 4,703 $ 4,703 $ 4,703 $ 4,703 $ 4,703 $ 4,703 $ 4,703 $ 4,703 2011 2,528 4,469 4,481 4,481 4,481 4,481 4,481 4,481 4,481 2012 3,330 4,095 4,110 4,110 4,161 4,110 4,110 4,110 2013 15,421 25,754 26,327 26,242 26,154 26,155 26,155 2014 31,765 52,053 52,405 52,147 52,140 52,153 2015 123,576 178,918 181,459 181,719 181,696 2016 125,845 196,421 201,720 201,549 2017 104,809 178,047 181,519 2018 126,269 201,457 2019 158,345 Total (B) $ 1,016,168 Unpaid loss and allocated loss adjustment expense reserves before 2010, net of reinsurance (C) — Unpaid loss and allocated loss adjustment expense reserves, net of reinsurance (A) - (B) + (C) $ 103,635 Average Annual Percentage Payout of Accident Year Incurred Claims by Age, Net of Reinsurance Years 1 2 3 4 5 6 7 8 9 10 (unaudited) Accident and Health 62.1 % 35.9 % 1.8 % 0.2 % — % — % (0.3 )% 0.3 % — % — % Reciprocal Exchanges - auto liability: Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Year Ended December 31, December 31, 2019 Accident 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Total of IBNR Plus Expected Development on Reported Claims Cumulative Number of Reported Claims (unaudited) 2010 $ 61,956 $ 59,169 $ 57,079 $ 56,991 $ 57,453 $ 57,268 $ 57,218 $ 57,222 $ 57,568 $ 57,605 $ — 5,822 2011 47,666 47,834 47,459 48,841 51,107 50,898 50,998 51,161 51,247 — 5,065 2012 44,834 47,275 48,044 48,665 50,370 50,767 50,303 50,538 — 4,999 2013 43,684 44,341 45,479 50,180 51,263 49,854 50,595 — 5,097 2014 38,656 40,850 45,930 48,246 49,168 49,369 — 4,871 2015 35,573 33,409 34,390 34,615 34,268 303 4,333 2016 24,619 24,460 26,109 24,310 604 4,001 2017 26,214 28,762 28,804 4,229 4,919 2018 32,339 33,891 7,325 6,068 2019 49,757 23,246 5,882 Total (A) $ 430,384 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Year Ended December 31, Accident 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 (unaudited) 2010 $ 18,879 $ 32,181 $ 41,020 $ 49,764 $ 53,635 $ 55,155 $ 55,700 $ 56,522 $ 56,961 $ 57,232 2011 15,857 26,603 35,911 41,931 46,559 49,570 50,481 50,979 51,121 2012 13,568 29,286 37,241 42,768 46,358 48,990 49,836 50,090 2013 14,683 29,218 35,105 41,787 47,449 48,449 49,605 2014 13,925 26,070 32,382 39,328 46,001 48,389 2015 11,910 19,501 24,614 29,538 31,587 2016 7,516 13,478 16,994 20,567 2017 9,111 17,136 19,529 2018 10,755 19,471 2019 15,504 Total (B) $ 363,095 Unpaid loss and allocated loss adjustment expense reserves before 2010, net of reinsurance (C) 42 Unpaid loss and allocated loss adjustment expense reserves, net of reinsurance (A) - (B) + (C) $ 67,331 Average Annual Percentage Payout of Accident Year Incurred Claims by Age, Net of Reinsurance Years 1 2 3 4 5 6 7 8 9 10 (unaudited) Reciprocal Exchanges - auto liability 30.6 % 25.3 % 14.1 % 13.5 % 8.9 % 4.1 % 1.3 % 0.9 % 0.4 % 0.7 % Reciprocal Exchanges - auto physical damage: Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Year Ended December 31, December 31, 2019 Accident 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Total of IBNR Plus Expected Development on Reported Claims Cumulative Number of Reported Claims (unaudited) 2010 $ 29,664 $ 24,572 $ 24,652 $ 24,700 $ 24,682 $ 24,665 $ 24,659 $ 24,653 $ 24,653 $ 24,651 $ — 12,374 2011 26,936 26,055 26,022 26,060 26,037 26,029 26,023 26,028 26,028 — 12,041 2012 25,752 26,459 26,189 25,914 25,842 25,841 25,845 25,842 — 11,301 2013 23,375 25,214 25,292 24,709 24,703 24,704 24,704 — 11,066 2014 29,240 27,424 25,806 25,588 25,882 26,074 — 11,526 2015 21,247 18,592 18,673 18,789 18,842 — 10,280 2016 12,270 12,921 12,985 13,213 (12 ) 8,742 2017 15,301 15,410 15,612 112 10,674 2018 19,146 19,272 26 13,598 2019 27,212 (1,625 ) 13,652 Total (A) $ 221,450 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Year Ended December 31, Accident 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 (unaudited) 2010 $ 25,583 $ 24,873 $ 24,725 $ 24,701 $ 24,681 $ 24,665 $ 24,661 $ 24,654 $ 24,653 $ 24,651 2011 28,274 26,269 26,106 26,056 26,037 26,033 26,027 26,028 26,028 2012 23,760 26,651 26,172 25,914 25,854 25,850 25,845 25,842 2013 22,651 25,088 24,549 24,725 24,716 24,704 24,704 2014 24,528 26,165 25,772 25,427 25,685 25,946 2015 19,080 18,797 18,750 18,748 18,719 2016 12,579 13,147 13,080 13,137 2017 15,438 16,141 15,500 2018 18,925 19,246 2019 27,974 Total (B) $ 221,747 Unpaid loss and allocated loss adjustment expense reserves before 2010, net of reinsurance (C) — Unpaid loss and allocated loss adjustment expense reserves, net of reinsurance (A) - (B) + (C) $ (297 ) Average Annual Percentage Payout of Accident Year Incurred Claims by Age, Net of Reinsurance Years 1 2 3 4 5 6 7 8 9 10 (unaudited) Reciprocal Exchanges - auto physical damage 98.8 % 2.3 % (1.3 )% 0.2 % — % — % — % — % — % — % Reciprocal Exchanges - homeowners & other property: Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Year Ended December 31, December 31, 2019 Accident 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Total of IBNR Plus Expected Development on Reported Claims Cumulative Number of Reported Claims (unaudited) 2010 $ 38,125 $ 37,831 $ 37,161 $ 36,347 $ 36,691 $ 35,788 $ 35,723 $ 35,639 $ 35,181 $ 35,737 $ — 5,066 2011 38,470 28,869 28,511 28,209 27,954 27,950 28,002 28,075 28,095 — 6,652 2012 25,289 20,625 21,184 19,971 20,403 20,876 20,251 20,301 — 8,427 2013 22,638 21,232 20,132 20,309 20,615 20,367 23,109 — 3,165 2014 27,706 24,846 25,625 26,614 27,141 27,231 — 4,231 2015 30,081 21,031 21,527 22,007 21,881 72 5,448 2016 36,838 35,274 34,851 34,501 306 4,786 2017 48,222 50,871 51,852 2,089 8,817 2018 76,925 78,166 3,836 12,950 2019 65,888 11,427 11,311 Total (A) $ 386,761 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Year Ended December 31, Accident 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 (unaudited) 2010 $ 23,881 $ 31,051 $ 32,488 $ 34,587 $ 35,265 $ 35,428 $ 35,388 $ 35,497 $ 35,101 $ 35,574 2011 21,474 24,997 25,799 26,700 27,661 27,656 27,692 27,758 27,803 2012 11,087 18,021 19,367 19,847 19,961 20,668 20,121 20,256 2013 11,277 17,435 18,107 19,104 19,653 19,626 20,232 2014 15,344 22,834 23,820 25,230 26,170 27,003 2015 12,979 18,518 19,834 20,339 20,733 2016 20,978 30,615 31,632 32,933 2017 33,166 46,003 47,517 2018 55,519 69,672 2019 45,432 Total (B) $ 347,155 Unpaid loss and allocated loss adjustment expense reserves before 2010, net of reinsurance (C) 1,907 Unpaid loss and allocated loss adjustment expense reserves, net of reinsurance (A) - (B) + (C) $ 41,513 Average Annual Percentage Payout of Accident Year Incurred Claims by Age, Net of Reinsurance Years 1 2 3 4 5 6 7 8 9 10 (unaudited) Reciprocal Exchanges - homeowners & other property 64.9 % 22.1 % 3.1 % 3.6 % 1.9 % 1.4 % 1.0 % 0.8 % 0.5 % 0.8 % The reconciliation of the net incurred and paid claims development tables to the liability for unpaid loss and loss adjustment expense reserves is as follows: December 31, 2019 Net outstanding liabilities: Property and Casualty - Auto Liability $ 1,171,063 Property and Casualty - Auto Physical Damage 59,809 Property and Casualty - Homeowners and Other Property 140,028 Accident and Health 103,635 Reciprocal Exchanges - Auto Liability 67,331 Reciprocal Exchanges - Auto Physical Damage (297 ) Reciprocal Exchanges - Homeowners and Other Property 41,513 Net reserve for claims and allocated claim adjustment expenses $ 1,583,082 Reinsurance recoverable: (1) Property and Casualty - Auto Liability $ 848,885 Property and Casualty - Auto Physical Damage 11,873 Property and Casualty - Homeowners and Other Property 155,610 Accident and Health 11,266 Reciprocal Exchanges - Auto Liability 33,022 Reciprocal Exchanges - Auto Physical Damage 297 Reciprocal Exchanges - Homeowners and Other Property 50,855 Reinsurance recoverable on unpaid claims and allocated claim adjustment expenses $ 1,111,808 Insurance lines other than short-duration $ 32,032 Acquisition 61,589 Unallocated claims adjustment expenses (“ULAE”) 97,903 Subtotal $ 191,524 Gross reserve for claims and claim adjustment expenses $ 2,886,414 (1) I ncludes $548,370 from MCCA and $146,496 from NCRF. See Note 9 , “ Reinsurance ” for additional information. The reconciliation of the net incurred and paid loss information in the loss reserve rollforward table and development tables with respect to the current accident year is as follows: 2019 - Current Accident Year Incurred 2019 - Current Accident Year Paid Property and Casualty Accident and Health Reciprocal Total Property and Casualty Accident and Health Reciprocal Total Rollforward table $ 2,320,053 $ 356,036 $ 173,215 $ 2,849,304 $ 1,430,072 $ 219,234 $ 111,380 $ 1,760,686 Development tables 1,988,480 256,745 142,857 2,388,082 1,154,877 158,345 88,910 1,402,132 Variance $ 331,573 $ 99,291 $ 30,358 $ 461,222 $ 275,195 $ 60,889 $ 22,470 $ 358,554 Unallocated claims adjustment expenses $ 287,425 $ 12,912 $ 30,358 $ 330,695 $ 221,095 $ 8,211 $ 22,470 $ 251,776 Long-duration contracts — 32,859 — 32,859 — 17,851 — 17,851 Acquisition 44,148 — — 44,148 54,100 — — 54,100 Sale of Euroaccident — 53,520 — 53,520 — 34,827 — 34,827 Variance $ 331,573 $ 99,291 $ 30,358 $ 461,222 $ 275,195 $ 60,889 $ 22,470 $ 358,554 The reconciliation of the net incurred and paid loss information in the loss reserve rollforward table and development tables with respect to the prior accident year is as follows: 2019 - Prior Accident Year Incurred 2019 - Prior Accident Year Paid Property and Casualty Accident and Health Reciprocal Total Property and Casualty Accident and Health Reciprocal Total Rollforward table $ 46,623 $ (45,356 ) $ 3,897 $ 5,164 $ 841,613 $ 109,653 $ 44,611 $ 995,877 Development tables 53,726 (33,400 ) 6,748 27,074 763,888 78,479 40,360 882,727 Variance $ (7,103 ) $ (11,956 ) $ (2,851 ) $ (21,910 ) $ 77,725 $ 31,174 $ 4,251 $ 113,150 Unallocated claims adjustment expenses $ (7,666 ) $ 89 $ (2,987 ) $ (10,564 ) $ 55,276 $ 5,339 $ 3,902 $ 64,517 Accident years prior to 2011 563 — 136 699 874 — 349 1,223 Delaware captive subsidiaries — (269 ) — (269 ) — (269 ) — (269 ) Long-duration contracts — (6,583 ) — (6,583 ) — 7,441 — 7,441 Acquisition — — — — 21,575 — — 21,575 Sale of Euroaccident — (5,193 ) — (5,193 ) — 18,663 — 18,663 Variance $ (7,103 ) $ (11,956 ) $ (2,851 ) $ (21,910 ) $ 77,725 $ 31,174 $ 4,251 $ 113,150 The $53,726 of unfavorable prior year development for Property and Casualty on a combined basis for the incurred development tables relates to Loss and Allocated Claims Adjustment Expenses (“ALAE”), which does not include ULAE and other items excluded from the development tables as identified in the reconciliation table and further identified in the prior accident year incurred reconciliation table above. The reserve rollforward table shows prior year development for Loss and LAE, which includes development from ULAE and other items excluded from the development tables as identified in the reconciliation table and further identified in the prior accident year incurred reconciliation table above. Favorable prior year development of $7,103 in total attributable to liabilities excluded from the incurred development tables resulted in total P&C Loss and LAE unfavorable prior year development of $46,623 shown in the reserve rollforward table. The $33,400 of favorable prior year development for Accident and Health shown in the incurred development table relates to Loss and ALAE, which does not include ULAE and other items excluded from the development tables as identified in the reconciliation table and further identified in the prior accident year incurred reconciliation table above. The reserve rollforward table shows prior year development for Loss and LAE, which includes prior year development from ULAE and other items excluded from the development tables as identified in the reconciliation table and further identified in the prior accident year incurred reconciliation table above. Favorable prior year development of $11,956 in total attributable to liabilities excluded from the incurred development table resulted in total Accident and Health Loss and LAE favorable prior year development of $45,356 shown in the reserve rollforward table. The $6,748 of unfavorable prior year development for the Reciprocal Exchanges on a combined basis for the incurred development tables relates to Loss and ALAE, which does not include ULAE and other items excluded from the development tables as identified in the reconciliation table and further identified in the prior accident year incurred reconciliation table above. The reserve rollforward table shows prior year development for Loss and LAE, which includes development from ULAE and other items excluded from the development tables as identified in the reconciliation table and further identified in the prior accident year incurred reconciliation table above. Favorable prior year development of $2,851 in total attributable to liabilities excluded from the incurred development tables resulted in total Reciprocal Exchanges Loss and LAE unfavorable prior year development of $3,897 shown in the reserve rollforward table. Methodology for Estimating Incurred-But-Not-Reported Reserves Loss and loss adjustment expense reserves represent management's estimate of the ultimate liability for claims that have been reported and claims that have been incurred but not yet reported as of the balance sheet date. Because the establishment of loss and loss adjustment expense reserves is a process involving estimates and judgment, currently estimated reserves may change. The Company reflects changes to the reserves in the results of operations for the period during which the estimates are changed. Incurred-but-not-reported reserve estimates are generally calculated by first projecting the ultimate cost of all claims that have occurred and then subtracting reported losses and loss expenses. Reported losses include cumulative paid losses and loss expenses plus case reserves. Therefore, the IBNR also includes provision for expected development on reported claims. The Company’s internal actuarial analysis of the historical data provides the factors the Company uses in its actuarial analysis in estimating its loss and LAE reserves. These factors are implicit measures over time of claims reported, average case incurred amounts, case development, severity and payment patterns. However, these factors cannot be directly used as they do not take into consideration changes in business mix, claims management, regulatory issues, medical trends, and other subjective factors. In accordance with Actuarial Standards of Practice, the Company generally uses multiple traditional methods in determining our estimates of the ultimate unpaid claim liabilities. Each of these methods require actuarial judgment and assumptions. The techniques can include, but are not limited to: • Paid Development Method - uses historical, cumulative paid losses by accident year and develops those actual losses to estimated ultimate losses based upon the assumption that each accident year will develop to estimated ultimate cost in a manner that is analogous to prior years. • Paid Generalized Cape Cod Method - combines the Paid Development Method with the expected loss method, where the expected loss ratios are estimated from exposure and claims experience weighted across multiple accident periods. The selected expected loss ratio for a given accident year is derived by giving some weight to all of the accident years in the experience history rather than treating each accident year independently. • Paid Bornhuetter-Ferguson Method - a combination of the Paid Development Method and the Expected Loss Method, the Paid Bornhuetter-Ferguson Method estimates ultimate losses by adding actual paid losses and projected future unpaid losses. The amounts produced are then added to cumulative paid losses to produce the final estimates of ultimate incurred losses. • Incurred Development Method - uses historical, cumulative incurred losses by accident year and develops those actual losses to estimated ultimate losses based upon the assumption that each accident year will develop to estimated ultimate cost in a manner that is analogous to prior years. • Incurred Generalized Cape Cod Method - combines the Incurred Development Method with the expected loss method, where the expected loss ratios are estimated from exposure and claims experience weighted across multiple accident periods. The selected expected loss ratio for a given accident year is derived by giving some weight to all of the accident years in the experience history rather than treating each accident year independently. • Incurred Bornhuetter - Ferguson Method - a combination of the Incurred Development Method and the Expected Loss Method, the Incurred Bornhuetter-Ferguson Method estimates ultimate losses by adding actual incurred losses and projected future unreported losses. The amounts produced are t |