Allowance for Loan Losses | 3. Allowance for Loan Losses The financial statements of Navient reflect the deemed distribution of SLM BankCo on April 30, 2014. As a result of the deemed distribution, all disclosures in this footnote as of a date prior to April 30, 2014 include SLM BankCo’s FFELP and Private Education Loans, whereas the disclosures as of September 30, 2014, December 31, 2014 and September 30, 2015 do not contain SLM BankCo’s FFELP and Private Education Loans. Our provisions for loan losses represent the periodic expense of maintaining an allowance sufficient to absorb incurred probable losses, net of expected recoveries, in the held-for-investment loan portfolios. The evaluation of the provisions for loan losses is inherently subjective, as it requires material estimates that may be susceptible to significant changes. We believe that the allowance for loan losses is appropriate to cover probable losses incurred in the loan portfolios. We segregate our Private Education Loan portfolio into two classes of loans — traditional and non-traditional. Non-traditional loans are loans to (i) customers attending for-profit schools with an original Fair Isaac and Company (“FICO”) score of less than 670 and (ii) customers attending not-for-profit schools with an original FICO score of less than 640. The FICO score used in determining whether a loan is non-traditional is the greater of the customer or cosigner FICO score at origination. Traditional loans are defined as all other Private Education Loans that are not classified as non-traditional. Allowance for Loan Losses Metrics Three Months Ended September 30, 2015 (Dollars in millions) FFELP Loans Private Education Other Total Allowance for Loan Losses Beginning balance $ 89 $ 1,533 $ 21 $ 1,643 Total provision 7 117 (1 ) 123 Total net charge-offs (1) (12 ) (148 ) (1 ) (161 ) Reclassification of interest reserve (2) — 3 — 3 Ending balance $ 84 $ 1,505 $ 19 $ 1,608 Allowance: Ending balance: individually evaluated for impairment $ — $ 1,247 $ 16 $ 1,263 Ending balance: collectively evaluated for impairment $ 84 $ 258 $ 3 $ 345 Loans: Ending balance: individually evaluated for impairment (3) $ — $ 10,870 $ 41 $ 10,911 Ending balance: collectively evaluated for impairment (3) $ 97,425 $ 18,507 $ 50 $ 115,982 Net charge-offs as a percentage of average loans in repayment (annualized) .06 % 2.31 % 5.10 % Allowance coverage of net charge-offs (annualized) 1.7 2.6 3.9 Allowance as a percentage of the ending total loan balance .09 % 5.12 % 20.31 % Allowance as a percentage of the ending loans in repayment .11 % 5.99 % 20.31 % Ending total loans (3) $ 97,425 $ 29,377 $ 91 Average loans in repayment $ 75,460 $ 25,546 $ 93 Ending loans in repayment $ 75,294 $ 25,104 $ 91 (1) Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion. (2) Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance. (3) Ending total loans for Private Education Loans includes the receivable for partially charged-off loans. Three Months Ended September 30, 2014 (Dollars in millions) FFELP Loans Private Education Other Total Allowance for Loan Losses Beginning balance $ 96 $ 1,983 $ 26 $ 2,105 Total provision 10 130 — 140 Total net charge-offs (1) (14 ) (158 ) (1 ) (173 ) Reclassification of interest reserve (2) — 4 — 4 Ending balance $ 92 $ 1,959 $ 25 $ 2,076 Allowance: Ending balance: individually evaluated for impairment $ — $ 1,121 $ 19 $ 1,140 Ending balance: collectively evaluated for impairment $ 92 $ 838 $ 6 $ 936 Loans: Ending balance: individually evaluated for impairment (3) $ — $ 10,329 $ 45 $ 10,374 Ending balance: collectively evaluated for impairment (3) $ 96,828 $ 22,710 $ 67 $ 119,605 Net charge-offs as a percentage of average loans in repayment (annualized) .08 % 2.30 % 3.08 % Allowance coverage of net charge-offs (annualized) 1.6 3.1 7.0 Allowance as a percentage of the ending total loan balance .09 % 5.93 % 22.08 % Allowance as a percentage of the ending loans in repayment .13 % 7.23 % 22.08 % Ending total loans (3) $ 96,828 $ 33,039 $ 112 Average loans in repayment $ 71,807 $ 27,228 $ 114 Ending loans in repayment $ 71,508 $ 27,092 $ 112 (1) Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion. (2) Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance. (3) Ending total loans for Private Education Loans includes the receivable for partially charged-off loans. Nine Months Ended September 30, 2015 (Dollars in millions) FFELP Loans Private Education Other Total Allowance for Loan Losses Beginning balance $ 93 $ 1,916 $ 24 $ 2,033 Total provision 19 428 (1 ) 446 Net adjustment resulting from the change in the charge-off rate (1) — (330 ) — (330 ) Net charge-offs remaining (2) (28 ) (517 ) (4 ) (549 ) Total net charge-offs (28 ) (847 ) (4 ) (879 ) Reclassification of interest reserve (3) — 8 — 8 Ending balance $ 84 $ 1,505 $ 19 $ 1,608 Allowance: Ending balance: individually evaluated for impairment $ — $ 1,247 $ 16 $ 1,263 Ending balance: collectively evaluated for impairment $ 84 $ 258 $ 3 $ 345 Loans: Ending balance: individually evaluated for impairment (4) $ — $ 10,870 $ 41 $ 10,911 Ending balance: collectively evaluated for impairment (4) $ 97,425 $ 18,507 $ 50 $ 115,982 Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in the charge-off rate (annualized) (1) .05 % 2.65 % 5.72 % Net adjustment resulting from the change in the charge-off rate as a percentage of average loans in repayment (annualized) (1) — % 1.69 % — % Allowance coverage of net charge-offs, excluding the net adjustment resulting from the change in the charge-off rate (annualized) (1) 2.2 2.2 3.3 Allowance as a percentage of the ending total loan balance .09 % 5.12 % 20.31 % Allowance as a percentage of the ending loans in repayment .11 % 5.99 % 20.31 % Ending total loans (4) $ 97,425 $ 29,377 $ 91 Average loans in repayment $ 76,412 $ 26,100 $ 99 Ending loans in repayment $ 75,294 $ 25,104 $ 91 (1) In the second quarter of 2015, the portion of the loan amount charged off at default on Private Education Loans increased from 73 percent to 79 percent. This did not impact the provision for loan losses as previously this had been reserved through the allowance for loan losses. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans. (2) Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion. (3) Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance. (4) Ending total loans for Private Education Loans includes the receivable for partially charged-off loans. Nine Months Ended September 30, 2014 (Dollars in millions) FFELP Loans Private Education Other Total Allowance for Loan Losses Beginning balance $ 119 $ 2,097 $ 28 $ 2,244 Total provision 30 460 — 490 Total net charge-offs (1) (51 ) (543 ) (3 ) (597 ) Reclassification of interest reserve (2) — 14 — 14 Distribution of SLM BankCo (6 ) (69 ) — (75 ) Ending balance $ 92 $ 1,959 $ 25 $ 2,076 Allowance: Ending balance: individually evaluated for impairment $ — $ 1,121 $ 19 $ 1,140 Ending balance: collectively evaluated for impairment $ 92 $ 838 $ 6 $ 936 Loans: Ending balance: individually evaluated for impairment (3) $ — $ 10,329 $ 45 $ 10,374 Ending balance: collectively evaluated for impairment (3) $ 96,828 $ 22,710 $ 67 $ 119,605 Net charge-offs as a percentage of average loans in repayment (annualized) .10 % 2.50 % 3.48 % Allowance coverage of net charge-offs (annualized) 1.3 2.7 5.9 Allowance as a percentage of the ending total loan balance .09 % 5.93 % 22.08 % Allowance as a percentage of the ending loans in repayment .13 % 7.23 % 22.08 % Ending total loans (3) $ 96,828 $ 33,039 $ 112 Average loans in repayment $ 72,635 $ 29,065 $ 120 Ending loans in repayment $ 71,508 $ 27,092 $ 112 (1) Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion. (2) Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance. (3) Ending total loans for Private Education Loans includes the receivable for partially charged-off loans. Key Credit Quality Indicators FFELP Loans are substantially insured and guaranteed as to their principal and accrued interest in the event of default; therefore, the key credit quality indicator for this portfolio is loan status. The impact of changes in loan status is incorporated quarterly into our allowance for loan losses calculation. For Private Education Loans, the key credit quality indicators are school type, FICO scores, the existence of a cosigner, the loan status and loan seasoning. The school type/FICO score are assessed at origination and maintained through the traditional/non-traditional loan designation. The other Private Education Loan key quality indicators can change and are incorporated quarterly into our allowance for loan losses calculation. The following table highlights the principal balance (excluding the receivable for partially charged-off loans) of our Private Education Loan portfolio stratified by the key credit quality indicators. Private Education Loans September 30, 2015 December 31, 2014 (Dollars in millions) Balance (3) % of Balance Balance (3) % of Balance Credit Quality Indicators School Type/FICO Scores: Traditional $ 26,182 92 % $ 28,527 92 % Non-Traditional (1) 2,303 8 2,534 8 Total $ 28,485 100 % $ 31,061 100 % Cosigners: With cosigner $ 18,380 65 % $ 20,001 64 % Without cosigner 10,105 35 11,060 36 Total $ 28,485 100 % $ 31,061 100 % Seasoning (2) : 1-12 payments $ 1,926 7 % $ 2,734 9 % 13-24 payments 2,336 8 3,161 10 25-36 payments 3,545 12 4,259 14 37-48 payments 3,972 14 4,404 14 More than 48 payments 14,371 51 13,450 43 Not yet in repayment 2,335 8 3,053 10 Total $ 28,485 100 % $ 31,061 100 % (1) Defined as loans to customers attending for-profit schools (with a FICO score of less than 670 at origination) and customers attending not-for-profit schools (with a FICO score of less than 640 at origination). (2) Number of months in active repayment for which a scheduled payment was received. (3) Balance represents gross Private Education Loans. The following tables provide information regarding the loan status and aging of past due loans. FFELP Loan Delinquencies September 30, December 31, (Dollars in millions) Balance % Balance % Loans in-school/grace/deferment (1) $ 9,184 $ 10,861 Loans in forbearance (2) 12,947 14,366 Loans in repayment and percentage of each status: Loans current 63,320 84.1 % 65,221 83.4 % Loans delinquent 31-60 days (3) 3,654 4.9 3,942 5.0 Loans delinquent 61-90 days (3) 1,886 2.5 2,451 3.1 Loans delinquent greater than 90 days (3) 6,434 8.5 6,597 8.5 Total FFELP Loans in repayment 75,294 100 % 78,211 100 % Total FFELP Loans, gross 97,425 103,438 FFELP Loan unamortized premium 1,127 1,176 Total FFELP Loans 98,552 104,614 FFELP Loan allowance for losses (84 ) (93 ) FFELP Loans, net $ 98,468 $ 104,521 Percentage of FFELP Loans in repayment 77.3 % 75.6 % Delinquencies as a percentage of FFELP Loans in repayment 15.9 % 16.6 % FFELP Loans in forbearance as a percentage of loans in repayment and forbearance 14.7 % 15.5 % (1) Loans for customers who may still be attending school or engaging in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation, as well as loans for customers who have requested and qualify for other permitted program deferments such as military, unemployment, or economic hardships. (2) Loans for customers who have used their allowable deferment time or do not qualify for deferment, that need additional time to obtain employment or who have temporarily ceased making full payments due to hardship or other factors. (3) The period of delinquency is based on the number of days scheduled payments are contractually past due. Private Education Traditional Loan September 30, December 31, (Dollars in millions) Balance % Balance % Loans in-school/grace/deferment (1) $ 2,128 $ 2,777 Loans in forbearance (2) 924 935 Loans in repayment and percentage of each status: Loans current 21,596 93.4 % 23,012 92.7 % Loans delinquent 31-60 days (3) 504 2.2 624 2.5 Loans delinquent 61-90 days (3) 338 1.4 363 1.5 Loans delinquent greater than 90 days (3) 692 3.0 816 3.3 Total traditional loans in repayment 23,130 100 % 24,815 100 % Total traditional loans, gross 26,182 28,527 Traditional loans unamortized discount (487 ) (526 ) Total traditional loans 25,695 28,001 Traditional loans receivable for partially charged-off loans 564 775 Traditional loans allowance for losses (1,251 ) (1,515 ) Traditional loans, net $ 25,008 $ 27,261 Percentage of traditional loans in repayment 88.3 % 87.0 % Delinquencies as a percentage of traditional loans in repayment 6.6 % 7.3 % Loans in forbearance as a percentage of loans in repayment and forbearance 3.8 % 3.6 % (1) Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation. (2) Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures. (3) The period of delinquency is based on the number of days scheduled payments are contractually past due. Private Education Non-Traditional September 30, December 31, (Dollars in millions) Balance % Balance % Loans in-school/grace/deferment (1) $ 207 $ 276 Loans in forbearance (2) 122 124 Loans in repayment and percentage of each status: Loans current 1,662 84.2 % 1,749 81.9 % Loans delinquent 31-60 days (3) 85 4.3 110 5.2 Loans delinquent 61-90 days (3) 65 3.3 73 3.4 Loans delinquent greater than 90 days (3) 162 8.2 202 9.5 Total non-traditional loans in repayment 1,974 100 % 2,134 100 % Total non-traditional loans, gross 2,303 2,534 Non-traditional loans unamortized discount (62 ) (68 ) Total non-traditional loans 2,241 2,466 Non-traditional loans receivable for partially charged-off loans 328 470 Non-traditional loans allowance for losses (254 ) (401 ) Non-traditional loans, net $ 2,315 $ 2,535 Percentage of non-traditional loans in repayment 85.7 % 84.2 % Delinquencies as a percentage of non-traditional loans in repayment 15.8 % 18.1 % Loans in forbearance as a percentage of loans in repayment and forbearance 5.8 % 5.5 % (1) Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation. (2) Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures. (3) The period of delinquency is based on the number of days scheduled payments are contractually past due. Receivable for Partially Charged-Off Private Education Loans At the end of each month, for loans that are 212 or more days past due, we charge off the estimated loss of a defaulted loan balance. Actual recoveries are applied against the remaining loan balance that was not charged off. We refer to this remaining loan balance as the “receivable for partially charged-off loans.” If actual periodic recoveries are less than expected, the difference is immediately charged off through the allowance for Private Education Loan losses with an offsetting reduction in the receivable for partially charged-off Private Education Loans. If actual periodic recoveries are greater than expected, they will be reflected as a recovery through the allowance for Private Education Loan losses once the cumulative recovery amount exceeds the cumulative amount originally expected to be recovered. The financial crisis, which began in 2007, impacted our collections on defaulted loans and as a result, Private Education Loans which defaulted from 2007 through March 31, 2015, experienced collection performance below our pre-financial crisis experience. For that reason, until we gained enough data and experience to determine the long-term, post-default recovery rate of 21 percent in second-quarter 2015, we established a reserve for potential shortfalls in recoveries. In the second quarter of 2015, the portion of the loan amount charged off at default increased from 73 percent to 79 percent. This did not impact the provision for loan losses as previously this had been reserved through the allowance for loan losses. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans. We no longer expect to have significant periodic recovery shortfalls as a result of this change; however, it is possible we may continue to experience such shortfalls. The following table summarizes the activity in the receivable for partially charged-off Private Education Loans. Three Months Ended Nine Months Ended (Dollars in millions) 2015 2014 2015 2014 Receivable at beginning of period $ 902 $ 1,269 $ 1,245 $ 1,313 Expected future recoveries of current period defaults (1) 38 51 147 175 Recoveries (2) (48 ) (48 ) (151 ) (167 ) Net adjustment resulting from the change in the charge-off rate (3) — — (330 ) — Net charge-offs remaining — (19 ) (19 ) (68 ) Total net charge-offs — (19 ) (349 ) (68 ) Receivable at end of period 892 1,253 892 1,253 Allowance for estimated recovery shortfalls (4) — (392 ) — (392 ) Net receivable at end of period $ 892 $ 861 $ 892 $ 861 (1) Represents the difference between the defaulted loan balance and our estimate of the amount to be collected in the future. (2) Current period cash collections. (3) Prior to second-quarter 2015, charge-offs represent the current period recovery shortfall — the difference between what was expected to be collected and what was actually collected. In the second quarter of 2015, the portion of the loan amount charged off at default increased from 73 percent to 79 percent. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans. These amounts are included in total charge-offs as reported in the “Allowance for Private Education Loan Losses” table. (4) The allowance for estimated recovery shortfalls of the receivable for partially charged-off Private Education Loans is a component of the overall allowance for Private Education Loan losses. Troubled Debt Restructurings (“TDRs”) We sometimes modify the terms of loans for certain customers when we believe such modifications may increase the ability and willingness of a customer to make payments and thus increase the ultimate overall amount collected on a loan. These modifications generally take the form of a forbearance, a temporary interest rate reduction or an extended repayment plan. For customers experiencing financial difficulty, certain Private Education Loans for which we have granted either a forbearance of greater than three months, an interest rate reduction or an extended repayment plan are classified as TDRs. Approximately 54 percent and 51 percent of the loans granted forbearance have qualified as a TDR loan at September 30, 2015 and December 31, 2014, respectively. The unpaid principal balance of TDR loans that were in an interest rate reduction plan was $2.2 billion as of both September 30, 2015 and December 31, 2014. At September 30, 2015 and December 31, 2014, all of our TDR loans had a related allowance recorded. The following table provides the recorded investment, unpaid principal balance and related allowance for our TDR loans. TDR Loans (Dollars in millions) Recorded (1) Unpaid Related September 30, 2015 Private Education Loans — Traditional $ 9,041 $ 9,107 $ 1,014 Private Education Loans — Non-Traditional 1,452 1,452 233 Total $ 10,493 $ 10,559 $ 1,247 December 31, 2014 Private Education Loans — Traditional $ 8,728 $ 8,790 $ 917 Private Education Loans — Non-Traditional 1,477 1,476 215 Total $ 10,205 $ 10,266 $ 1,132 (1) The recorded investment is equal to the unpaid principal balance and accrued interest receivable net of unamortized deferred fees and costs. The following tables provide the average recorded investment and interest income recognized for our TDR loans. Three Months Ended September 30, 2015 2014 (Dollars in millions) Average Interest Average Interest Private Education Loans — Traditional $ 8,988 $ 134 $ 8,306 $ 126 Private Education Loans — Non-Traditional 1,456 29 1,466 29 Total $ 10,444 $ 163 $ 9,772 $ 155 Nine Months Ended September 30, 2015 2014 (Dollars in millions) Average Interest Average Interest Private Education Loans — Traditional $ 8,930 $ 402 $ 7,983 $ 366 Private Education Loans — Non-Traditional 1,466 86 1,450 87 Total $ 10,396 $ 488 $ 9,433 $ 453 The following table provides information regarding the loan status and aging of TDR loans that are past due. TDR Loan Delinquencies September 30, 2015 December 31, 2014 (Dollars in millions) Balance % Balance % Loans in deferment (1) $ 767 $ 825 Loans in forbearance (2) 746 745 Loans in repayment and percentage of each status: Loans current 7,657 84.7 % 7,186 82.7 % Loans delinquent 31-60 days (3) 410 4.5 464 5.3 Loans delinquent 61-90 days (3) 301 3.3 299 3.4 Loans delinquent greater than 90 days (3) 678 7.5 747 8.6 Total TDR loans in repayment 9,046 100 % 8,696 100 % Total TDR loans, gross $ 10,559 $ 10,266 (1) Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation. (2) Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures. (3) The period of delinquency is based on the number of days scheduled payments are contractually past due. The following tables provide the amount of loans modified in the periods presented that resulted in a TDR. Additionally, the tables summarize charge-offs occurring in the TDR portfolio, as well as TDRs for which a payment default occurred in the current period within 12 months of the loan first being designated as a TDR. We define payment default as 60 days past due for this disclosure. The majority of our loans that are considered TDRs involve a temporary forbearance of payments and do not change the contractual interest rate of the loan or do not involve an extended repayment plan. Three Months Ended September 30, 2015 2014 (Dollars in millions) Modified (1) Charge- (2) Payment Modified (1) Charge- (2) Payment Private Education Loans — Traditional $ 339 $ 81 $ 83 $ 415 $ 72 $ 110 Private Education Loans — Non-Traditional 32 26 15 43 23 24 Total $ 371 $ 107 $ 98 $ 458 $ 95 $ 134 Nine Months Ended September 30, 2015 2014 (Dollars in millions) Modified (1) Charge- (2) Payment Modified (1) Charge- (2) Payment Private Education Loans — Traditional $ 1,107 $ 273 $ 266 $ 1,414 $ 245 $ 331 Private Education Loans — Non-Traditional 111 84 47 159 80 76 Total $ 1,218 $ 357 $ 313 $ 1,573 $ 325 $ 407 (1) Represents period ending balance of loans that have been modified during the period and resulted in a TDR. (2) Represents loans that charged off that were classified as TDRs. Accrued Interest Receivable The following table provides information regarding accrued interest receivable on our Private Education Loans and our allowance for uncollectible interest. (Dollars in millions) Accrued Allowance for September 30, 2015 Private Education Loans — Traditional $ 486 $ 26 Private Education Loans — Non-Traditional 60 8 Total $ 546 $ 34 December 31, 2014 Private Education Loans — Traditional $ 542 $ 29 Private Education Loans — Non-Traditional 70 11 Total $ 612 $ 40 |