Exhibit 99.2
Revised 2017 Quarterly Reportable Operating Segment Tables
Segment Results and Reconciliations to GAAP
| | Three Months Ended March 31, 2017 | |
| | | | | | | | | | | | | | | | | | | | | | Adjustments | | | | | |
(Dollars in millions) | | Federal Education Loans | | | Consumer Lending | | | Business Processing | | | Other | | | Total “Core Earnings” | | | Reclassi- fications | | | Additions/ (Subtractions) | | | Total Adjustments(1) | | | Total GAAP | |
Interest income: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Education loans | | $ | 623 | | | $ | 374 | | | $ | — | | | $ | — | | | $ | 997 | | | $ | 20 | | | $ | (14 | ) | | $ | 6 | | | $ | 1,003 | |
Other loans | | | 5 | | | | — | | | | — | | | | — | | | | 5 | | | | — | | | | — | | | | — | | | | 5 | |
Cash and investments | | | 5 | | | | 1 | | | | — | | | | 1 | | | | 7 | | | | — | | | | — | | | | — | | | | 7 | |
Total interest income | | | 633 | | | | 375 | | | | — | | | | 1 | | | | 1,009 | | | | 20 | | | | (14 | ) | | | 6 | | | | 1,015 | |
Total interest expense | | | 459 | | | | 187 | | | | — | | | | 29 | | | | 675 | | | | 3 | | | | (3 | ) | | | — | | | | 675 | |
Net interest income (loss) | | | 174 | | | | 188 | | | | — | | | | (28 | ) | | | 334 | | | | 17 | | | | (11 | ) | | | 6 | | | | 340 | |
Less: provisions for loan losses | | | 12 | | | | 95 | | | | — | | | | — | | | | 107 | | | | — | | | | — | | | | — | | | | 107 | |
Net interest income (loss) after provisions for loan losses | | | 162 | | | | 93 | | | | — | | | | (28 | ) | | | 227 | | | | 17 | | | | (11 | ) | | | 6 | | | | 233 | |
Other income (loss): | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Servicing revenue | | | 72 | | | | 4 | | | | — | | | | — | | | | 76 | | | | — | | | | — | | | | — | | | | 76 | |
Asset recovery and business processing revenue | | | 56 | | | | — | | | | 44 | | | | — | | | | 100 | | | | — | | | | — | | | | — | | | | 100 | |
Other income (loss) | | | — | | | | — | | | | — | | | | 5 | | | | 5 | | | | (17 | ) | | | (12 | ) | | | (29 | ) | | | (24 | ) |
Total other income (loss) | | | 128 | | | | 4 | | | | 44 | | | | 5 | | | | 181 | | | | (17 | ) | | | (12 | ) | | | (29 | ) | | | 152 | |
Expenses: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Direct operating expenses | | | 86 | | | | 35 | | | | 39 | | | | — | | | | 160 | | | | — | | | | — | | | | — | | | | 160 | |
Overhead expenses | | | — | | | | — | | | | — | | | | 78 | | | | 78 | | | | — | | | | — | | | | — | | | | 78 | |
Operating expenses | | | 86 | | | | 35 | | | | 39 | | | | 78 | | | | 238 | | | | — | | | | — | | | | — | | | | 238 | |
Goodwill and acquired intangible asset impairment and amortization | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 6 | | | | 6 | | | | 6 | |
Total expenses | | | 86 | | | | 35 | | | | 39 | | | | 78 | | | | 238 | | | | — | | | | 6 | | | | 6 | | | | 244 | |
Income (loss) before income tax expense (benefit) | | | 204 | | | | 62 | | | | 5 | | | | (101 | ) | | | 170 | | | | — | | | | (29 | ) | | | (29 | ) | | | 141 | |
Income tax expense (benefit)(2) | | | 75 | | | | 24 | | | | 2 | | | | (38 | ) | | | 63 | | | | — | | | | (10 | ) | | | (10 | ) | | | 53 | |
Net income (loss) | | $ | 129 | | | $ | 38 | | | $ | 3 | | | $ | (63 | ) | | $ | 107 | | | $ | — | | | $ | (19 | ) | | $ | (19 | ) | | $ | 88 | |
(1) | “Core Earnings” adjustments to GAAP: |
| | Three Months Ended March 31, 2017 | |
(Dollars in millions) | | Net Impact of Derivative Accounting | | | Net Impact of Goodwill and Acquired Intangible Assets | | | Total | |
Net interest income (loss) after provisions for loan losses | | $ | 6 | | | $ | — | | | $ | 6 | |
Total other income (loss) | | | (29 | ) | | | — | | | | (29 | ) |
Goodwill and acquired intangible asset impairment and amortization | | | — | | | | 6 | | | | 6 | |
Total “Core Earnings” adjustments to GAAP | | $ | (23 | ) | | $ | (6 | ) | | | (29 | ) |
Income tax expense (benefit) | | | | | | | | | | | (10 | ) |
Net income (loss) | | | | | | | | | | $ | (19 | ) |
(2) | Income taxes are based on a percentage of net income before tax for the individual reportable segment. |
1
| | Three Months Ended June 30, 2017 | |
| | | | | | | | | | | | | | | | | | | | | | Adjustments | | | | | |
(Dollars in millions) | | Federal Education Loans | | | Consumer Lending | | | Business Processing | | | Other | | | Total “Core Earnings” | | | Reclassi- fications | | | Additions/ (Subtractions) | | | Total Adjustments(1) | | | Total GAAP | |
Interest income: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Education loans | | $ | 664 | | | $ | 386 | | | $ | — | | | $ | — | | | $ | 1,050 | | | $ | 18 | | | $ | (14 | ) | | $ | 4 | | | $ | 1,054 | |
Other loans | | | 6 | | | | — | | | | — | | | | — | | | | 6 | | | | — | | | | — | | | | — | | | | 6 | |
Cash and investments | | | 7 | | | | 1 | | | | — | | | | 2 | | | | 10 | | | | — | | | | — | | | | — | | | | 10 | |
Total interest income | | | 677 | | | | 387 | | | | — | | | | 2 | | | | 1,066 | | | | 18 | | | | (14 | ) | | | 4 | | | | 1,070 | |
Total interest expense | | | 498 | | | | 192 | | | | — | | | | 33 | | | | 723 | | | | (1 | ) | | | (3 | ) | | | (4 | ) | | | 719 | |
Net interest income (loss) | | | 179 | | | | 195 | | | | — | | | | (31 | ) | | | 343 | | | | 19 | | | | (11 | ) | | | 8 | | | | 351 | |
Less: provisions for loan losses | | | 10 | | | | 95 | | | | — | | | | — | | | | 105 | | | | — | | | | — | | | | — | | | | 105 | |
Net interest income (loss) after provisions for loan losses | | | 169 | | | | 100 | | | | — | | | | (31 | ) | | | 238 | | | | 19 | | | | (11 | ) | | | 8 | | | | 246 | |
Other income (loss): | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Servicing revenue | | | 70 | | | | — | | | | — | | | | — | | | | 70 | | | | — | | | | — | | | | — | | | | 70 | |
Asset recovery and business processing revenue | | | 58 | | | | — | | | | 53 | | | | — | | | | 111 | | | | — | | | | — | | | | — | | | | 111 | |
Other income (loss) | | | — | | | | — | | | | — | | | | 4 | | | | 4 | | | | (19 | ) | | | (4 | ) | | | (23 | ) | | | (19 | ) |
Total other income (loss) | | | 128 | | | | — | | | | 53 | | | | 4 | | | | 185 | | | | (19 | ) | | | (4 | ) | | | (23 | ) | | | 162 | |
Expenses: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Direct operating expenses | | | 79 | | | | 37 | | | | 44 | | | | — | | | | 160 | | | | — | | | | — | | | | — | | | | 160 | |
Overhead expenses | | | — | | | | — | | | | — | | | | 70 | | | | 70 | | | | — | | | | — | | | | — | | | | 70 | |
Operating expenses | | | 79 | | | | 37 | | | | 44 | | | | 70 | | | | 230 | | | | — | | | | — | | | | — | | | | 230 | |
Goodwill and acquired intangible asset impairment and amortization | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 6 | | | | 6 | | | | 6 | |
Total expenses | | | 79 | | | | 37 | | | | 44 | | | | 70 | | | | 230 | | | | — | | | | 6 | | | | 6 | | | | 236 | |
Income (loss) before income tax expense (benefit) | | | 218 | | | | 63 | | | | 9 | | | | (97 | ) | | | 193 | | | | — | | | | (21 | ) | | | (21 | ) | | | 172 | |
Income tax expense (benefit)(2) | | | 80 | | | | 23 | | | | 3 | | | | (36 | ) | | | 70 | | | | — | | | | (10 | ) | | | (10 | ) | | | 60 | |
Net income (loss) | | $ | 138 | | | $ | 40 | | | $ | 6 | | | $ | (61 | ) | | $ | 123 | | | $ | — | | | $ | (11 | ) | | $ | (11 | ) | | $ | 112 | |
(1) | “Core Earnings” adjustments to GAAP: |
| | Three Months Ended June 30, 2017 | |
(Dollars in millions) | | Net Impact of Derivative Accounting | | | Net Impact of Goodwill and Acquired Intangible Assets | | | Total | |
Net interest income (loss) after provisions for loan losses | | $ | 8 | | | $ | — | | | $ | 8 | |
Total other income (loss) | | | (23 | ) | | | — | | | | (23 | ) |
Goodwill and acquired intangible asset impairment and amortization | | | — | | | | 6 | | | | 6 | |
Total “Core Earnings” adjustments to GAAP | | $ | (15 | ) | | $ | (6 | ) | | | (21 | ) |
Income tax expense (benefit) | | | | | | | | | | | (10 | ) |
Net income (loss) | | | | | | | | | | $ | (11 | ) |
(2) | Income taxes are based on a percentage of net income before tax for the individual reportable segment. |
2
| | Three Months Ended September 30, 2017 | |
| | | | | | | | | | | | | | | | | | | | | | Adjustments | | | | | |
(Dollars in millions) | | Federal Education Loans | | | Consumer Lending | | | Business Processing | | | Other | | | Total “Core Earnings” | | | Reclassi- fications | | | Additions/ (Subtractions) | | | Total Adjustments(1) | | | Total GAAP | |
Interest income: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Education loans | | $ | 678 | | | $ | 445 | | | $ | — | | | $ | — | | | $ | 1,123 | | | $ | 16 | | | $ | (13 | ) | | $ | 3 | | | $ | 1,126 | |
Other loans | | | 2 | | | | — | | | | — | | | | — | | | | 2 | | | | — | | | | — | | | | — | | | | 2 | |
Cash and investments | | | 9 | | | | 1 | | | | — | | | | 2 | | | | 12 | | | | — | | | | — | | | | — | | | | 12 | |
Total interest income | | | 689 | | | | 446 | | | | — | | | | 2 | | | | 1,137 | | | | 16 | | | | (13 | ) | | | 3 | | | | 1,140 | |
Total interest expense | | | 531 | | | | 221 | | | | — | | | | 40 | | | | 792 | | | | (5 | ) | | | (2 | ) | | | (7 | ) | | | 785 | |
Net interest income (loss) | | | 158 | | | | 225 | | | | — | | | | (38 | ) | | | 345 | | | | 21 | | | | (11 | ) | | | 10 | | | | 355 | |
Less: provisions for loan losses | | | 10 | | | | 95 | | | | — | | | | — | | | | 105 | | | | — | | | | — | | | | — | | | | 105 | |
Net interest income (loss) after provisions for loan losses | | | 148 | | | | 130 | | | | — | | | | (38 | ) | | | 240 | | | | 21 | | | | (11 | ) | | | 10 | | | | 250 | |
Other income (loss): | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Servicing revenue | | | 72 | | | | 3 | | | | — | | | | — | | | | 75 | | | | — | | | | — | | | | — | | | | 75 | |
Asset recovery and business processing revenue | | | 102 | | | | — | | | | 55 | | | | — | | | | 157 | | | | — | | | | — | | | | — | | | | 157 | |
Other income (loss) | | | 1 | | | | — | | | | — | | | | 2 | | | | 3 | | | | (21 | ) | | | 47 | | | | 26 | | | | 29 | |
Gains on sales of loans and investments | | | 3 | | | | — | | | | — | | | | — | | | | 3 | | | | — | | | | — | | | | — | | | | 3 | |
Losses on debt repurchases | | | — | | | | — | | | | — | | | | (1 | ) | | | (1 | ) | | | — | | | | — | | | | — | | | | (1 | ) |
Total other income (loss) | | | 178 | | | | 3 | | | | 55 | | | | 1 | | | | 237 | | | | (21 | ) | | | 47 | | | | 26 | | | | 263 | |
Expenses: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Direct operating expenses | | | 77 | | | | 39 | | | | 49 | | | | — | | | | 165 | | | | — | | | | — | | | | — | | | | 165 | |
Overhead expenses | | | — | | | | — | | | | — | | | | 73 | | | | 73 | | | | — | | | | — | | | | — | | | | 73 | |
Operating expenses | | | 77 | | | | 39 | | | | 49 | | | | 73 | | | | 238 | | | | — | | | | — | | | | — | | | | 238 | |
Goodwill and acquired intangible asset impairment and amortization | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 6 | | | | 6 | | | | 6 | |
Total expenses | | | 77 | | | | 39 | | | | 49 | | | | 73 | | | | 238 | | | | — | | | | 6 | | | | 6 | | | | 244 | |
Income (loss) before income tax expense (benefit) | | | 249 | | | | 94 | | | | 6 | | | | (110 | ) | | | 239 | | | | — | | | | 30 | | | | 30 | | | | 269 | |
Income tax expense (benefit)(2) | | | 92 | | | | 34 | | | | 2 | | | | (41 | ) | | | 87 | | | | — | | | | 6 | | | | 6 | | | | 93 | |
Net income (loss) | | $ | 157 | | | $ | 60 | | | $ | 4 | | | $ | (69 | ) | | $ | 152 | | | $ | — | | | $ | 24 | | | $ | 24 | | | $ | 176 | |
(1) | “Core Earnings” adjustments to GAAP: |
| | Three Months Ended September 30, 2017 | |
(Dollars in millions) | | Net Impact of Derivative Accounting | | | Net Impact of Goodwill and Acquired Intangible Assets | | | Total | |
Net interest income (loss) after provisions for loan losses | | $ | 10 | | | $ | — | | | $ | 10 | |
Total other income (loss) | | | 26 | | | | — | | | | 26 | |
Goodwill and acquired intangible asset impairment and amortization | | | — | | | | 6 | | | | 6 | |
Total “Core Earnings” adjustments to GAAP | | $ | 36 | | | $ | (6 | ) | | | 30 | |
Income tax expense (benefit) | | | | | | | | | | | 6 | |
Net income (loss) | | | | | | | | | | $ | 24 | |
(2) | Income taxes are based on a percentage of net income before tax for the individual reportable segment. |
3
| | Three Months Ended December 31, 2017 | |
| | | | | | | | | | | | | | | | | | | | | | Adjustments | | | | | |
(Dollars in millions) | | Federal Education Loans | | | Consumer Lending | | | Business Processing | | | Other | | | Total “Core Earnings” | | | Reclassi- fications | | | Additions/ (Subtractions) | | | Total Adjustments(1) | | | Total GAAP | |
Interest income: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Education loans | | $ | 713 | | | $ | 430 | | | $ | — | | | $ | — | | | $ | 1,143 | | | $ | 15 | | | $ | (14 | ) | | $ | 1 | | | $ | 1,144 | |
Other loans | | | 1 | | | | — | | | | — | | | | — | | | | 1 | | | | — | | | | — | | | | — | | | | 1 | |
Cash and investments | | | 9 | | | | 2 | | | | — | | | | 3 | | | | 14 | | | | — | | | | — | | | | — | | | | 14 | |
Total interest income | | | 723 | | | | 432 | | | | — | | | | 3 | | | | 1,158 | | | | 15 | | | | (14 | ) | | | 1 | | | | 1,159 | |
Total interest expense | | | 536 | | | | 224 | | | | — | | | | 41 | | | | 801 | | | | (5 | ) | | | (3 | ) | | | (8 | ) | | | 793 | |
Net interest income (loss) | | | 187 | | | | 208 | | | | — | | | | (38 | ) | | | 357 | | | | 20 | | | | (11 | ) | | | 9 | | | | 366 | |
Less: provisions for loan losses | | | 12 | | | | 97 | | | | — | | | | — | | | | 109 | | | | — | | | | — | | | | — | | | | 109 | |
Net interest income (loss) after provisions for loan losses | | | 175 | | | | 111 | | | | — | | | | (38 | ) | | | 248 | | | | 20 | | | | (11 | ) | | | 9 | | | | 257 | |
Other income (loss): | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Servicing revenue | | | 67 | | | | 3 | | | | — | | | | — | | | | 70 | | | | — | | | | — | | | | — | | | | 70 | |
Asset recovery and business processing revenue | | | 48 | | | | — | | | | 60 | | | | — | | | | 108 | | | | — | | | | — | | | | — | | | | 108 | |
Other income (loss) | | | 1 | | | | — | | | | — | | | | 3 | | | | 4 | | | | (20 | ) | | | 58 | | | | 38 | | | | 42 | |
Losses on debt repurchases | | | — | | | | — | | | | — | | | | (1 | ) | | | (1 | ) | | | — | | | | — | | | | — | | | | (1 | ) |
Total other income (loss) | | | 116 | | | | 3 | | | | 60 | | | | 2 | | | | 181 | | | | (20 | ) | | | 58 | | | | 38 | | | | 219 | |
Expenses: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Direct operating expenses | | | 74 | | | | 44 | | | | 55 | | | | — | | | | 173 | | | | — | | | | — | | | | — | | | | 173 | |
Overhead expenses | | | — | | | | — | | | | — | | | | 87 | | | | 87 | | | | — | | | | — | | | | — | | | | 87 | |
Operating expenses | | | 74 | | | | 44 | | | | 55 | | | | 87 | | | | 260 | | | | — | | | | — | | | | — | | | | 260 | |
Goodwill and acquired intangible asset impairment and amortization | | | — | | | | — | | | | — | | | | — | | | | — | | | | — | | | | 5 | | | | 5 | | | | 5 | |
Restructuring/other reorganization expenses | | | — | | | | — | | | | — | | | | 29 | | | | 29 | | | | — | | | | — | | | | — | | | | 29 | |
Total expenses | | | 74 | | | | 44 | | | | 55 | | | | 116 | | | | 289 | | | | — | | | | 5 | | | | 5 | | | | 294 | |
Income (loss) before income tax expense (benefit) | | | 217 | | | | 70 | | | | 5 | | | | (152 | ) | | | 140 | | | | — | | | | 42 | | | | 42 | | | | 182 | |
Income tax expense (benefit)(2) | | | 74 | | | | 25 | | | | 1 | | | | 171 | | | | 271 | | | | — | | | | (5 | ) | | | (5 | ) | | | 266 | |
Net income (loss) | | $ | 143 | | | $ | 45 | | | $ | 4 | | | $ | (323 | ) | | $ | (131 | ) | | $ | — | | | $ | 47 | | | $ | 47 | | | $ | (84 | ) |
(1) | “Core Earnings” adjustments to GAAP: |
| | Three Months Ended December 31, 2017 | |
(Dollars in millions) | | Net Impact of Derivative Accounting | | | Net Impact of Goodwill and Acquired Intangible Assets | | | Total | |
Net interest income (loss) after provisions for loan losses | | $ | 9 | | | $ | — | | | $ | 9 | |
Total other income (loss) | | | 38 | | | | — | | | | 38 | |
Goodwill and acquired intangible asset impairment and amortization | | | — | | | | 5 | | | | 5 | |
Total “Core Earnings” adjustments to GAAP | | $ | 47 | | | $ | (5 | ) | | | 42 | |
Income tax expense (benefit) | | | | | | | | | | | (5 | ) |
Net income (loss) | | | | | | | | | | $ | 47 | |
(2) | Income taxes are based on a percentage of net income before tax for the individual reportable segment with the impact of the DTA Remeasurement Loss included in the Other segment. |
4