Segment Information and Revenue | Segment Information and Revenue Beginning January 1, 2019, we have three operating and reportable segments, which have been identified based on the way in which our chief operating decision-maker manages our business, makes operating decisions and evaluates operating performance. The chief executive officer acts as the chief operating decision-maker and reviews financial and operational information for the Internet, Media & Technology (“IMT”), Homes and Mortgages segments. The IMT segment includes the financial results for the Premier Agent, Rentals and new construction marketplaces, dotloop, and display, as well as revenue from the sale of various other marketing and business products and services to real estate professionals. The Homes segment includes the financial results from Zillow Group’s purchase and sale of homes directly. The Mortgages segment includes financial results for advertising sold to mortgage lenders and other mortgage professionals, mortgage originations through Zillow Home Loans and the sale of mortgages on the secondary market, as well as Mortech mortgage software solutions. Revenue and costs are directly attributed to our segments when possible. However, due to the integrated structure of our business, certain costs incurred by one segment may benefit the other segments. These costs primarily include headcount-related expenses, general and administrative expenses including executive, finance, accounting, legal, human resources, recruiting, and facilities costs, product development and data acquisition costs and marketing and advertising costs. These costs are allocated to each segment based on the estimated benefit each segment receives from such expenditures. The chief executive officer reviews information about our revenue categories as well as statement of operations data inclusive of loss before income taxes by segment. This information is included in the following tables for the periods presented (in thousands): Three Months Ended Three Months Ended IMT Homes Mortgages IMT Homes Mortgages Revenue: Premier Agent $ 231,961 $ — $ — $ 230,885 $ — $ — Rentals 42,670 — — 33,288 — — Other 49,038 — — 41,768 — — Homes — 248,924 — — — — Mortgages — — 26,985 — — 19,305 Total revenue 323,669 248,924 26,985 305,941 — 19,305 Costs and expenses: Cost of revenue 26,059 240,732 4,430 24,290 — 1,237 Sales and marketing 135,440 37,409 14,584 137,972 2,095 7,660 Technology and development 94,261 18,198 7,871 91,131 3,790 5,455 General and administrative 54,671 17,808 10,360 52,438 4,176 3,965 Acquisition-related costs — — — — — 632 Integration costs — — 293 — — — Total costs and expenses 310,431 314,147 37,538 305,831 10,061 18,949 Income (loss) from operations 13,238 (65,223 ) (10,553 ) 110 (10,061 ) 356 Segment other income — — 402 — — — Segment interest expense — (5,899 ) (287 ) — — — Income (loss) before income taxes (1) $ 13,238 $ (71,122 ) $ (10,438 ) $ 110 $ (10,061 ) $ 356 Six Months Ended Six Months Ended IMT Homes Mortgages IMT Homes Mortgages Revenue: Premier Agent $ 449,696 $ — $ — $ 444,617 $ — $ — Rentals 80,508 — — 62,351 — — Other 91,737 — — 79,829 — — Homes — 377,396 — — — — Mortgages — — 54,345 — — 38,328 Total revenue 621,941 377,396 54,345 586,797 — 38,328 Costs and expenses: Cost of revenue 50,310 363,151 9,108 46,884 86 2,476 Sales and marketing 262,094 58,271 28,655 266,719 2,385 15,914 Technology and development 182,230 30,479 15,391 177,048 6,026 11,235 General and administrative 125,521 32,165 20,927 102,625 5,954 8,073 Acquisition-related costs — — — 27 — 632 Integration costs — — 645 — — — Total costs and expenses 620,155 484,066 74,726 593,303 14,451 38,330 Income (loss) from operations 1,786 (106,670 ) (20,381 ) (6,506 ) (14,451 ) (2 ) Segment other income — — 715 — — — Segment interest expense — (9,657 ) (388 ) — — — Income (loss) before income taxes (1) $ 1,786 $ (116,327 ) $ (20,054 ) $ (6,506 ) $ (14,451 ) $ (2 ) (1) The following table presents the reconciliation of total segment loss before income taxes to consolidated loss before income taxes for the periods presented (in thousands): Three Months Ended Six Months Ended 2019 2018 2019 2018 Total segment loss before income taxes $ (68,322 ) $ (9,595 ) $ (134,595 ) $ (20,959 ) Corporate interest expense (12,711 ) (7,187 ) (25,318 ) (14,260 ) Corporate other income 9,056 3,089 17,911 5,535 Consolidated loss before income taxes $ (71,977 ) $ (13,693 ) $ (142,002 ) $ (29,684 ) Certain corporate items are not directly attributable to any of our segments, including interest income earned on our short-term investments included in Other income and interest costs on our convertible senior notes included in Interest expense. |