Exela (XELA) 10-K 3 Apr 23 2022 FY Annual report Financial data

Document and Entity Information

Document and Entity Information - USD ($)	12 Months Ended
	Dec. 31, 2022	Mar. 31, 2023	Jun. 30, 2022
Document Information [Line Items]
Document Type	10-K
Document Annual Report	true
Document Period End Date	Dec. 31, 2022
Document Transition Report	false
Entity File Number	001-36788
Entity Registrant Name	Exela Technologies, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	47-1347291
Entity Address, Address Line One	2701 E. Grauwyler Rd.
Entity Address, City or Town	Irving
Entity Address, State or Province	TX
Entity Address, Postal Zip Code	75061
City Area Code	844
Local Phone Number	935-2832
Entity Well-known Seasoned Issuer	No
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	true
Entity Emerging Growth Company	false
Entity Shell Company	false
ICFR Auditor Attestation Flag	true
Entity Public Float			$ 90,306,352
Entity Common Stock, Shares Outstanding		1,274,204,054
Entity Central Index Key	0001620179
Current Fiscal Year End Date	--12-31
Document Fiscal Year Focus	2022
Document Fiscal Period Focus	FY
Amendment Flag	false
Auditor Name	KPMG LLP
Auditor Firm ID	185
Auditor Location	Detroit, Michigan
Common Stock
Document Information [Line Items]
Title of 12(b) Security	Common Stock, Par Value $0.0001 per share
Trading Symbol	XELA
Security Exchange Name	NASDAQ
6.00% Series B Cumulative Convertible Perpetual Preferred Stock
Document Information [Line Items]
Title of 12(b) Security	6.00% Series B Cumulative Convertible
Trading Symbol	XELAP
Security Exchange Name	NASDAQ

Consolidated Balance Sheets

Consolidated Balance Sheets - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Current assets
Cash and cash equivalents	$ 15,073	$ 20,775
Restricted cash	29,994	27,285
Accounts receivable, net of allowance for doubtful accounts of $6,402 and $6,049, respectively	101,616	184,102
Related party receivables and prepaid expenses	759	715
Inventories, net	16,848	15,215
Prepaid expenses and other current assets	26,206	31,799
Total current assets	190,496	279,891
Property, plant and equipment, net of accumulated depreciation of $207,520 and $196,683, respectively	71,694	73,449
Operating lease right-of-use assets, net	40,734	53,937
Goodwill	186,802	358,323
Intangible assets, net	200,982	244,539
Deferred income tax assets	1,483	2,109
Other noncurrent assets	29,721	24,775
Total assets	721,912	1,037,023
Current liabilities
Accounts payable	79,249	61,744
Related party payables	2,473	1,484
Income tax payable	2,045	3,551
Accrued liabilities	61,340	113,519
Accrued compensation and benefits	54,143	60,860
Accrued interest	60,901	10,075
Customer deposits	16,955	17,707
Deferred revenue	16,405	16,617
Obligation for claim payment	44,380	46,902
Current portion of finance lease liabilities	5,485	6,683
Current portion of operating lease liabilities	11,867	15,923
Current portion of long-term debts	154,802	236,775
Total current liabilities	510,045	591,840
Long-term debt, net of current maturities	942,035	1,012,452
Finance lease liabilities, net of current portion	9,448	9,156
Pension liabilities, net	16,917	28,383
Deferred income tax liabilities	11,180	11,594
Long-term income tax liabilities	2,742	3,201
Operating lease liabilities, net of current portion	31,030	41,170
Other long-term liabilities	6,104	5,999
Total liabilities	1,529,501	1,703,795
Commitments and Contingencies (Note 14)
Stockholders' equity (deficit)
Common Stock, par value of $0.0001 per share; 1,600,000,000 shares authorized; 278,777,820 shares issued and 278,655,235 shares outstanding at December 31, 2022 and 13,382,333 shares issued and 13,259,748 shares outstanding at December 31, 2021	162	37
Additional paid in capital	1,102,619	838,853
Less: Common Stock held in treasury, at cost; 122,585 shares at December 31, 2022 and December 31, 2021	(10,949)	(10,949)
Equity-based compensation	56,958	56,123
Accumulated deficit	(1,948,009)	(1,532,428)
Accumulated other comprehensive loss:
Foreign currency translation adjustment	(4,788)	(7,463)
Unrealized pension actuarial losses, net of tax	(3,583)	(10,946)
Total accumulated other comprehensive loss	(8,371)	(18,409)
Total stockholders' deficit	(807,589)	(666,772)
Total liabilities and stockholders' deficit	721,912	1,037,023
Series A Preferred Stock
Stockholders' equity (deficit)
Preferred stock	1	1
Series B Preferred Stock
Stockholders' equity (deficit)
Preferred stock

Consolidated Balance Sheets (Pa

Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Accounts receivable, allowance for doubtful accounts	$ 6,402	$ 6,049
Accumulated depreciation	$ 207,520	$ 196,683
Common stock, par value (in dollars per share)	$ 0.0001	$ 0.0001
Common stock shares authorized	1,600,000,000	1,600,000,000
Common stock, shares issued	278,777,820	13,382,333
Common stock, shares outstanding	278,655,235	13,259,748
Preferred stock, par value (in dollars per share)	$ 0.0001	$ 0.0001
Preferred stock, shares authorized	20,000,000	20,000,000
Treasury shares	122,585	122,585
Series A Preferred Stock
Preferred stock, par value (in dollars per share)	$ 0.0001
Preferred stock, shares authorized	2,800,000
Preferred stock, shares issued	2,778,111	2,778,111
Preferred stock, shares outstanding	2,778,111	2,778,111
Series B Preferred Stock
Preferred stock, shares issued	3,029,900	0
Preferred stock, shares outstanding	3,029,900	0

Consolidated Statements of Oper

Consolidated Statements of Operations - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Revenue	$ 1,077,157	$ 1,166,606	$ 1,292,562
Cost of revenue (exclusive of depreciation and amortization)	877,474	889,095	1,023,544
Selling, general and administrative expenses (exclusive of depreciation and amortization)	176,524	169,781	186,104
Depreciation and amortization	71,831	77,150	93,953
Impairment of goodwill and other intangible assets	171,182
Related party expense	8,923	9,191	5,381
Operating profit (loss)	(228,777)	21,389	(16,420)
Other expense (income), net:
Interest expense, net	164,870	168,048	173,878
Debt modification and extinguishment costs (gain), net	4,522	(16,689)	9,589
Sundry expense (income), net	(957)	363	(153)
Other expense (income), net	14,170	401	(34,788)
Net loss before income taxes	(411,382)	(130,734)	(164,946)
Income tax expense	(4,199)	(11,656)	(13,584)
Net loss	(415,581)	(142,390)	(178,530)
Net loss attributable to common stockholders	$ (422,834)	$ (143,966)	$ (179,839)
Basic (in dollars per share)	$ (6.86)	$ (24.40)	$ (73.19)
Diluted (in dollars per share)	$ (6.86)	$ (24.40)	$ (73.19)
Series A Preferred Stock
Other expense (income), net:
Cumulative dividends for Preferred Stock	$ (3,588)	$ (1,576)	$ (1,309)
Series B Preferred Stock
Other expense (income), net:
Cumulative dividends for Preferred Stock	$ (3,665)

Consolidated Statements of Comp

Consolidated Statements of Comprehensive Loss - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Consolidated Statements of Comprehensive Loss
Net loss	$ (415,581)	$ (142,390)	$ (178,530)
Other comprehensive income (loss), net of tax
Foreign currency translation adjustments	2,675	(44)	(90)
Unrealized pension actuarial gains (losses), net of tax	7,363	6,118	(9,005)
Total other comprehensive loss, net of tax	$ (405,543)	$ (136,316)	$ (187,625)

Consolidated Statements of Stoc

Consolidated Statements of Stockholders' Deficit - USD ($)	Common Stock Private Placement	Common Stock Subscription Agreements	Common Stock	Preferred Stock Series A Preferred Stock	Preferred Stock Series B Preferred Stock	Treasury Stock	Additional Paid in Capital Private Placement	Additional Paid in Capital Subscription Agreements	Additional Paid in Capital	Equity-based compensation	Foreign currency translation adjustment	Unrealized Pension Actuarial Losses, net of tax	Accumulated Deficit	Private Placement	Subscription Agreements	Series B Preferred Stock	Total
Beginning balance at Dec. 31, 2019			$ 15,000	$ 1,000		$ (10,949,000)			$ 445,452,000	$ 49,337,000	$ (7,329,000)	$ (8,059,000)	$ (1,211,508,000)				$ (743,040,000)
Beginning balance (in shares) at Dec. 31, 2019			2,514,195	4,294,233		46,452
Increase (Decrease) in Stockholders' Equity (Deficit)
Net loss													(178,530,000)				(178,530,000)
Equity-based compensation										2,846,000							2,846,000
Foreign currency translation adjustment											(90,000)						(90,000)
Net realized pension actuarial gains, net of tax												(9,005,000)					(9,005,000)
Shares returned in connection with the Appraisal Action following repayment of Margin Loan (in shares)			(76,179)			76,179
Preferred shares converted to Common Stock (in shares)			20,462	(1,004,183)
Settlement gain on related party payable to Ex-Sigma 2 LLC									1,287,000								1,287,000
Common Stock issued for vested RSUs (in shares)			3,587
Adjustment to number of shares withheld in lieu of tax obligation of RSU holders in the year 2018			46			(46)
Ending balance at Dec. 31, 2020			$ 15,000	$ 1,000		$ (10,949,000)			446,739,000	52,183,000	(7,419,000)	(17,064,000)	(1,390,038,000)				(926,532,000)
Ending balance (in shares) at Dec. 31, 2020			2,462,111	3,290,050		122,585
Increase (Decrease) in Stockholders' Equity (Deficit)
Net loss													(142,390,000)				(142,390,000)
Equity-based compensation										3,940,000							3,940,000
Foreign currency translation adjustment											(44,000)						(44,000)
Net realized pension actuarial gains, net of tax												6,118,000					6,118,000
Preferred shares converted to Common Stock (in shares)			11,199	(511,939)
Payment for fractional shares on reverse stock split in 2021									(14,000)								(14,000)
Payment for fractional shares on Reverse Stock Split (in shares)			(272)
Issuance of Common Stock	$ 1,000		$ 21,000				$ 25,079,000	$ 530,000	366,519,000					$ 25,080,000	$ 530,000		366,540,000
Issuance of Common Stock (in shares)	486,591	20,188	10,279,931
Ending balance at Dec. 31, 2021			$ 37,000	$ 1,000		$ (10,949,000)			838,853,000	56,123,000	(7,463,000)	(10,946,000)	(1,532,428,000)				(666,772,000)
Ending balance (in shares) at Dec. 31, 2021			13,259,748	2,778,111		122,585
Increase (Decrease) in Stockholders' Equity (Deficit)
Net loss													(415,581,000)				(415,581,000)
Equity-based compensation										970,000							970,000
Foreign currency translation adjustment											2,675,000						2,675,000
Net realized pension actuarial gains, net of tax												7,363,000					7,363,000
Common Stock exchanged for Series B Preferred Stock			$ (6,000)						6,000
Common Stock exchanged for Series B Preferred Stock (in shares)			(3,029,900)		3,029,900
Issuance of Common Stock			$ 131,000						266,724,000								266,855,000
Issuance of Common Stock (in shares)			268,701,695
Withholding of employee taxes on vested RSUs										(192,000)							(192,000)
Common Stock issued for vested RSUs (in shares)			56,854
Agreed cancellation of Common Stock issued for Director's vested RSUs (in shares)			(31,082)
Dividend declared and paid on Preferred Stock									(2,532,000)								(2,532,000)
Common Stock repurchased and retired									(487,000)								(487,000)
Common Stock repurchased and retired (in shares)			(357,461)
Reversal of excess withholding of employee taxes on vested RSUs										57,000							57,000
Issuance of Common Stock to Executive Chairman under certain subscription agreement									100,000								100,000
Issuance of Common Stock to Executive Chairman under certain subscription agreement, shares			70,921
Payment for fractional shares Common Stock on Reverse Stock Split in 2022									(45,000)								$ (45,000)
Cancellation of fractional Common Stock on Reverse Stock Split (in shares)			(15,540)
Adjustment to number of shares withheld in lieu of tax obligation of RSU holders in the year 2018																	8,998
Preferred stock converted to Common Stock (in shares)																3,029,900
Ending balance at Dec. 31, 2022			$ 162,000	$ 1,000	$ 3,029,900	$ (10,949,000)			$ 1,102,619,000	$ 56,958,000	$ (4,788,000)	$ (3,583,000)	$ (1,948,009,000)				$ (807,589,000)
Ending balance (in shares) at Dec. 31, 2022			278,655,235	2,778,111		122,585

Consolidated Statements of St_2

Consolidated Statements of Stockholders' Deficit (Parenthetical)	12 Months Ended
	Dec. 31, 2022 $ / shares
Series B Preferred Stock
Dividend declared and paid on Series B Preferred Stock	$ 0.835

Consolidated Statements of Cash

Consolidated Statements of Cash Flows - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Cash flows from operating activities
Net loss	$ (415,581)	$ (142,390)	$ (178,530)
Adjustments to reconcile net loss
Depreciation and amortization	71,831	77,150	93,953
Original issue discount and debt issuance cost amortization	15,261	16,319	15,117
Debt modification and extinguishment costs (gain), net	(1,803)	(30,613)	8,296
Impairment of goodwill and other intangible assets	171,182
Provision for doubtful accounts	1,573	2,714	422
Deferred income tax provision	147	6,649	7,940
Share-based compensation expense	970	3,940	2,846
Unrealized foreign currency losses (gain)	(1,288)	173	(414)
Loss (Gain) on sale of assets	707	(960)	(43,338)
Fair value adjustment for interest rate swap		(125)	(375)
Change in operating assets and liabilities, net of effect from acquisitions
Accounts receivable	77,650	17,438	54,538
Prepaid expenses and other assets	(7,813)	(1,597)	(1,379)
Accounts payable and accrued liabilities	(520)	(61,068)	12,015
Related party payables	945	1,382	(353)
Additions to outsource contract costs	(423)	(546)	(519)
Net cash used in operating activities	(87,162)	(111,534)	(29,781)
Cash flows from investing activities
Purchase of property, plant and equipment	(18,299)	(14,574)	(11,663)
Additions to patents	(15)
Additions to internally developed software	(3,650)	(1,954)	(3,825)
Cash paid for acquisition, net of cash received			(12,500)
Cash paid for earnouts			(700)
Proceeds from sale of assets	194	7,267	50,126
Net cash provided by (used in) investing activities	(21,770)	(9,261)	21,438
Cash flows from financing activities
Dividend paid on Series B Preferred Stock	(2,532)
Repurchases of Common Stock for retirement	(487)
Cash paid for equity issuance costs from at the market offerings	(9,482)	(13,423)
Borrowings under factoring arrangement and Securitization Facility	123,353	142,501	297,673
Principal repayment on borrowings under factoring arrangement and Securitization Facility	(216,812)	(144,965)	(203,841)
Cash paid for withholding taxes on vested RSUs	(135)		(7)
Lease terminations	3	(1,303)	(337)
Cash paid for debt issuance costs	(7,125)	(1,181)	(16,205)
Principal payments on finance lease obligations	(5,523)	(11,471)	(12,758)
Borrowings from senior secured revolving facility and BRCC revolver	20,000	11,000	29,750
Repayments on senior secured revolving facility	(49,477)	(55)	(14,200)
Proceeds from issuance of 2026 Notes	70,269	3,574
Repayments on senior secured term loan and 2023 Notes as part of debts exchanges		(309,305)
Borrowings from other loans	10,095	126,352	29,260
Cash paid for debt repurchases	(4,712)	(71,184)
Repayment of BRCC term loan	(66,471)
Principal repayments on senior secured term loans and other loans	(30,717)	(37,186)	(45,973)
Net cash provided by financing activities	106,639	98,651	63,362
Effect of exchange rates on cash	(700)	(105)	1,191
Net increase (decrease) in cash and cash equivalents	(2,993)	(22,249)	56,210
Cash, restricted cash, and cash equivalents
Beginning of period	48,060	70,309	14,099
End of period	45,067	48,060	70,309
Supplemental cash flow data:
Income tax payments, net of refunds received	5,790	3,765	2,695
Interest paid	98,602	188,802	152,678
Noncash investing and financing activities:
Assets acquired through right-of-use arrangements	4,790	3,270	4,372
Leasehold improvements funded by lessor		125
Common Stock exchanged for Series B Preferred Stock	6
Accrued liability for true-up obligation settled through the issuance of 2026 Notes	10,351
Settlement gain on related party payable to Ex-Sigma 2 LLC			1,287
Accrued capital expenditures	1,851	1,652	$ 2,124
Private Placement
Cash flows from financing activities
Proceeds from issuance of stocks	55	25,065
At the Market Offering
Cash flows from financing activities
Proceeds from issuance of stocks	$ 276,337	379,963
Subscription Agreements
Cash flows from financing activities
Proceeds from issuance of stocks		$ 269

Description of the Business

Description of the Business	12 Months Ended
	Dec. 31, 2022
Description of the Business
Description of the Business	1. Description of the Business Organization Exela Technologies, Inc. (the “Company” or “Exela”) is a global provider of transaction processing solutions, enterprise information management, document management and digital business process services. The Company provides mission-critical information and transaction processing solutions services to clients across three major industry verticals: (1) Information & Transaction Processing, (2) Healthcare Solutions, and (3) Legal and Loss Prevention Services. The Company manages information and document driven business processes and offers solutions and services to fulfill specialized knowledge-based processing and consulting requirements, enabling clients to concentrate on their core competencies. Through its outsourcing solutions, the Company enables businesses to streamline their internal and external communications and workflows. The Company was originally incorporated in Delaware on July 15, 2014 as a special purpose acquisition company under the name Quinpario Acquisition Corp 2 (“Quinpario”) for the purpose of effecting a merger, capital stock exchange, asset acquisition, stock purchase, reorganization or similar business combination involving Quinpario and one or more businesses or entities. On July 12, 2017 (the “Closing”), the Company consummated its business combination with SourceHOV Holdings, Inc. (“SourceHOV”) and Novitex Holdings, Inc. (“Novitex”) pursuant to the Business Combination Agreement, dated February 21, 2017, among the Company, Quinpario Merger Sub I, Inc., Quinpario Merger Sub II, Inc., SourceHOV, Novitex, HOVS LLC, HandsOn Fund 4 I, LLC and Novitex Parent, L.P., as amended (the “Novitex Business Combination”). In connection with the Closing, the Company changed its name from Quinpario Acquisition Corp 2 to Exela Technologies, Inc. Unless the context otherwise requires, the “Company” refers to the combined company and its subsidiaries following the Novitex Business Combination, “Quinpario” refers to the Company prior to the closing of the Novitex Business Combination, “SourceHOV” refers to SourceHOV prior to the Novitex Business Combination or SourceHOV on a standalone basis and “Novitex” refers to Novitex prior to the Novitex Business Combination. ​

Basis of Presentation and Summa

Basis of Presentation and Summary of Significant Accounting Policies	12 Months Ended
	Dec. 31, 2022
Basis of Presentation and Summary of Significant Accounting Policies
Basis of Presentation and Summary of Significant Accounting Policies	2. Basis of Presentation and Summary of Significant Accounting Policies The following is a summary of the significant accounting policies consistently applied in the preparation of the accompanying consolidated financial statements. Basis of Presentation The accompanying consolidated financial statements and related notes to the consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“U.S. GAAP”) and in accordance with the rules and regulations of the Securities and Exchange Commission (“SEC”). Principles of Consolidation The accompanying consolidated financial statements and related notes to the consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. In addition, the Company evaluates its relationships with other entities to identify whether they are variable interest entities as defined by the Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) 810-10, Consolidation and whether the Company is the primary beneficiary. Consolidation is required if both of these criteria are met. The preparation of consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Use of Estimates in Preparation of the Financial Statements Estimates and judgments relied upon in preparing these consolidated financial statements include revenue recognition for multiple element arrangements, allowance for doubtful accounts, income taxes, depreciation, amortization, employee benefits, equity-based compensation, contingencies, goodwill, intangible assets, right of use assets and obligation, pension obligations, pension assets, fair value of assets and liabilities acquired in acquisitions, and asset and liability valuations. The Company regularly assesses these estimates and records changes in estimates in the period in which they become known. The Company bases its estimates on historical experience and various other assumptions that the Company believes to be reasonable under the circumstances. Actual results could differ from those estimates. Reverse Stock Split On July 25, 2022, we effected a one-for- twenty twenty Going Concern In accordance with ASC Subtopic 205-40, Presentation of Financial Statements—Going Concern In performing this evaluation, we concluded that under the standards of ASC 205-40 the following conditions raised substantial doubt about our ability to continue as a going concern: a history of net losses, net operating cash outflows, working capital deficits and significant cash payments for interest on our long-term debt in addition to $9.4 million principal amount of 2023 Notes and $88.3 million principal amount of senior secured term loans (all as defined in Note 5 and after considering events described in Note 21) both of which mature within the next twelve months from the filing date of this report. Management considered the Company’s current financial condition and liquidity sources, including current funds available, forecasted future cash flows and the Company’s obligations due before April 3, 2024. As required under ASC 205-40, management’s evaluation does not take into consideration the potential mitigating effect of management’s plans that have not been fully implemented or are not within control of the Company, such as access to equity financing (despite the Company’s track record in raising nearly $725.6 million of such funds). The Company has undertaken and completed the following plans and actions to improve its available cash balances, liquidity or cash generated from operations, over the twelve month period from the date these financial statements are issued: ● completed the Revolver Exchange (see Note 11); ● paid off its remaining obligations relating to the settlement of the Appraisal Action (see Note 14); ● executed a $150.0 million financing with PNC Bank to replace the existing securitization facility that generated annual interest rate savings of approximately $5.0 million; ● raised proceeds of $347.5 million from the sale of equity and debt during the year ended December 31, 2022; ● obtained $51.0 million of new funding from BRCC, consisting of $35.0 million of junior secured financing, a separate sale of receivables and an increase in availability under a revolving line of credit ● repurchased $13.4 million of senior notes due 2023 subsequent to December 31, 2022; and ● identified and in the process of executing on estimated cost savings in the range of $65 - $75 million for fiscal year 2023 Despite these actions, the Company will need to take further action to raise additional funds in the capital markets. In order to access the capital markets, the Company filed registration statements providing for the sale of common stock, preferred stock, warrants, debt securities and/or units. Based on our knowledge of the Company and the financial market, we believe that we will be able to raise additional funds from the sale of equity and debt in the future. However, the Company’s ability to obtain additional financing in the debt and equity capital markets is subject to several factors, including market and economic conditions, the Company’s performance and investor sentiment with respect to the Company and its industry and considering these factors are outside of the Company’s control, substantial doubt about the Company’s ability to continue as a going concern exists under the standards of ASC 205-40. The consolidated financial statements do not include any adjustments to the carrying amounts and classification of assets, liabilities, and reported expenses that may be necessary if the Company were unable to continue as a going concern. Impact of COVID-19 The COVID-19 pandemic remains a threat and certain countries, such as China and Japan, are still subject to restrictions related to COVID-19. While the threat level has declined to a significant extent in the U.S. and globally, any resurgence could have a material adverse effect on our business operations, results of operations, cash flows and financial position. ​ We continue to see impacts of global supply chain challenges, availability of staff at some of our key operating centers and pending customers’ decision to resume work from office. However, all of our production-related facilities remain operational and are continuing to provide ongoing services to our customers. ​ Network Outage In late June 2022, the Company experienced a network security incident impacting certain of the Company’s operational and information technology systems. The Company immediately took steps to isolate the impact and prevent additional systems from being affected, including taking large parts of its network offline as a precaution and thereby disrupting some access to our applications and services by our employees and customers. Promptly upon our detection of this incident, we initiated response and containment protocols and our security teams, supplemented by leading cyber forensic and defense firms, worked to remediate this incident. We notified law enforcement, contacted our customers to apprise them of the situation, and provided and will provide any notices that may be required by applicable law. We maintain a variety of insurance policies, including cyber insurance and business interruption insurance that have and may continue to partially off-set the costs related to this incident. We undertook extensive efforts to identify, contain and recover from this incident quickly and securely. We systematically brought our information systems back online in a controlled, phased approach. Our teams worked to maintain our business operations and minimize the impact on our customers, operating partners, and employees. The Company’s systems recovery efforts are complete, and the Company’s operations are fully functional, however, the incident did result in some loss of revenue as well as certain incremental costs. During the year ended December 31, 2022, expenses associated with this incident including remediation cost and various third party consulting services including forensic experts, legal counsel and other IT professional expenses, all of which are included in other expense, net in the consolidated statements of operations, totaled $3.7 million, net of insurance recoveries of $6.2 million. In addition, we reduced our revenue for the net settlement amount of claims paid to customer by less than $0.1 million, net of insurance recovery of $0.2 million for the year ended December 31, 2022. We have reduced our revenue by the estimated settlement amount of $5.1 million representing the incident-related customer claims which are not settled as of December 31, 2022. The Company has not recorded a corresponding receivable for expected insurance that may be recovered for these customer claims. Amounts that may be payable to customers to settle customer claims are recorded as customer payables in accrued liabilities on our consolidated balance sheet. Due to insurance recoverability of these customer claims and expenses, we do not believe the cyber-attack will have a significant impact on our consolidated financial statements. We expect to incur additional costs related to the incident, but these are not expected to be significant. The Company is also seeking to recover a portion, if not all, of any profit impact including the profit associated with any loss of revenue resulting from this event. The Company will record insurance recovery when it is probable of collection. To date, no litigation has resulted from the data incident. Segment Reporting The Company consists of the following three segments: 1. Information & Transaction Processing Solutions (“ITPS”). 2. Healthcare Solutions (“HS”). 3. Legal and Loss Prevention Services (“LLPS”). Cash and Cash Equivalents Cash and cash equivalents include cash deposited with financial institutions and liquid investments with original maturity dates equal to or less than three months. All bank deposits and money market accounts are considered cash and cash equivalents. The Company holds cash and cash equivalents at major financial institutions, which often exceed Federal Deposit Insurance Corporation insured limits. Historically, the Company has not experienced any losses due to bank depository concentration. Certificates of deposit and fixed deposits whose original maturity is greater than three months and one year or less are classified as short-term investments, and certificates of deposit and fixed deposits whose maturity is greater than one year at the balance sheet date are classified as non-current assets in the consolidated balance sheets. The purchase of any certificates of deposit or fixed deposits that are classified as short-term investments or non-current assets appear in the investing section of the consolidated statements of cash flows. Restricted Cash Restricted cash is the carrying amount of cash and cash equivalents which are restricted under contract or otherwise as to withdrawal or usage. These include deposits held as compensating balances against obligation for claim payment or under agreements entered into with others, but exclude compensating balance arrangements that do not legally restrict the use of cash amounts shown on the balance sheet. Obligation for Claim Payment As part of the Company’s legal claims processing service, the Company holds cash for various settlement funds. Some of the cash is used to pay tax obligations and other liabilities of the settlement funds. The Company has recorded a liability for the settlement funds received, which is included in obligation for claim payment in the consolidated balance sheets, of $44.4 million and $46.9 million at December 31, 2022 and 2021, respectively. Accounts Receivable and Allowance for Doubtful Accounts Accounts receivable are carried at the original invoice amount less an estimate made for doubtful accounts. Revenue that has been earned but remains unbilled at the end of the period is recorded as a component of accounts receivable, net. The Company specifically analyzes accounts receivable and historical bad debts, customer credit-worthiness, current economic trends, and changes in customer payment terms and collection trends when evaluating the adequacy of its allowance for doubtful accounts. The Company writes off accounts receivable balances against the allowance for doubtful accounts, net of any amounts recorded in deferred revenue, when it becomes probable that the receivable will not be collected. Inventories Our inventories primarily include heavy-duty scanners and related parts, toner, paper stock, envelopes and postage supplies. Inventories are stated at the lower of cost or net realizable values and include the cost of raw materials, labor, and purchased subassemblies. Cost is determined using the weighted average method. Property, Plant and Equipment Property, plant, and equipment are recorded at cost less accumulated depreciation. Depreciation is computed using the straight-line method (which approximates the use of the assets) over the estimated useful lives of the assets. When these assets are sold or otherwise disposed of, the asset and related depreciation is relieved, and any gain or loss is included in the consolidated statements of operations for the period of sale or disposal. Leasehold improvements are amortized over the lease term or the useful life of the asset, whichever is shorter. Repair and maintenance costs are expensed as incurred. Intangible Assets Customer Relationships Customer relationship intangible assets represent customer contracts and relationships obtained as part of acquired businesses. Customer relationship values are estimated by evaluating various factors including historical attrition rates, contractual provisions and customer growth rates, among others. The estimated average useful lives of customer relationships range from 4 Trade Names The Company has determined that its trade name intangible assets are indefinite-lived assets and therefore are not subject to amortization. Trade names are tested for impairment as per the Company’s policy for impairment of indefinite-lived assets. Trademarks The Company has determined that its trademark intangible assets resulting from acquisitions are definite-lived assets and therefore are subject to amortization. The Company amortizes such trademarks on a straight-line basis over the estimated useful life, which is typically one year. As of December 31, 2022 these trademarks were fully amortized. Developed Technology The Company has acquired various developed technologies embedded in its technology platform. Developed technology is an integral asset to the Company in providing solutions to customers and is recorded as an intangible asset. The Company amortizes developed technology on a straight-line basis over the estimated useful life, which is typically 5 Capitalized Software Costs The Company capitalizes certain costs incurred to develop software products to be sold, leased or otherwise marketed after establishing technological feasibility in accordance with ASC section 985-20, Software—Costs of Software to Be Sold, Leased, or Marketed Intangibles—Goodwill and Other— Internal-Use Software 3 Outsourced Contract Costs Costs of outsourcing contracts, including costs incurred for bid and proposal activities, are generally expensed as incurred. However, certain costs incurred upon initiation of an outsourcing contract are deferred and expensed on a straight-line basis over the estimated contract term. These costs represent incremental external costs or certain specific internal costs that are directly related to the contract acquisition or fulfillment activities and can be separated into two principal categories: contract commissions and set-up/fulfillment costs. Contract fulfillment costs are capitalized only if they are directly attributable to a specifically anticipated future contract; represent the enhancement of resources that will be used in satisfying a future performance obligation (the services under the anticipated contract); and are expected to be recovered. Non-compete Agreements The Company acquired certain non-compete agreements in connection with the Novitex Business Combination. These were related to four Novitex executives that were terminated following the acquisition. As of December 31, 2022 these agreements were fully amortized. Assembled Workforce The Company acquired an assembled workforce in an asset purchase transaction in the fourth quarter of 2018. The Company recognized an intangible asset for the acquired assembled workforce and fully amortized the asset on a straight-line basis over the estimated useful life of four years Impairment of Indefinite-Lived Assets The Company conducts its annual indefinite-lived assets impairment tests on October 1 st Refer to Note 9- Intangible Assets and Goodwill for additional discussion of impairment of trade names. Impairment of Long-Lived Assets The Company reviews the recoverability of its long-lived assets, including finite-lived trade names, trademarks, customer relationships, developed technology, capitalized software costs, outsourced contract costs, acquired software, workforce, and property, plant and equipment, when events or changes in circumstances occur that indicate that the carrying value of the asset may not be recoverable. The assessment of possible impairment is based on the ability to recover the carrying value of the asset from the expected future cash flows (undiscounted and without interest charges) of the related operations. If these cash flows are less than the carrying value of such asset, an impairment loss is recognized for the difference between estimated fair value and carrying value. The primary measure of fair value is based on discounted cash flows based in part on the financial results and the expectation of future performance. The Company did not record any material impairment related to its property, plant, and equipment, customer relationships, trademarks, developed technology, capitalized software cost, assembled workforce or outsourced contract costs for the years ended December 31, 2022, 2021, and 2020. Goodwill Goodwill represents the excess purchase price over tangible and intangible assets acquired less liabilities assumed arising from business combinations. Goodwill is generally allocated to reporting units based upon relative fair value (taking into consideration other factors such as synergies) when an acquired business is integrated into multiple reporting units. The Company’s reporting units are at the operating segment level, for which discrete financial information is prepared and regularly reviewed by management. When a business within a reporting unit is disposed of, goodwill is allocated to the disposed business using the relative fair value method. The Company conducts its annual goodwill impairment tests on October 1st of each year, or more frequently if indicators of impairment exist. When performing the annual impairment test, the Company has the option of performing a qualitative or quantitative assessment to determine if an impairment has occurred. If a qualitative assessment indicates that it is more likely than not that the fair value of a reporting unit is less than its carrying amount, the Company would be required to perform a quantitative impairment analysis for goodwill. The quantitative analysis requires a comparison of fair value of the reporting unit to its carrying value, including goodwill. If the carrying value of the reporting unit exceeds its fair value, an impairment loss is recognized in an amount equal to that excess, limited to the total amount of goodwill allocated to that reporting unit. The Company uses a combination of the Guideline Public Company Method of the Market Approach and the Discounted Cash Flow Method of the Income Approach to determine the reporting unit fair value. Refer to Note 9- Intangible Assets and Goodwill Derivative Instruments and Hedging Activities As required by ASC 815— Derivatives and Hedging The Company’s objective in using interest rate derivatives was to manage its exposure to variable interest rates related to its term loans under the Credit Agreement. In order to accomplish this objective, in November 2017, the Company entered into a three year, one-month LIBOR interest rate contract with a notional amount of $347.8 million, which at the time was the remaining principal balance of such term loans. The swap contract swapped out the floating rate interest risk related to the LIBOR with a fixed interest rate of 1.9275% paid semi-annually starting January 12, 2018. There are no open swap positions as of December 31, 2022 and 2021 as the existing interest rate swap contract expired in January 2021. The interest rate swap, which was used to manage the Company’s exposure to interest rate movements and other identified risks, was not designated as a hedge. As such, the change in the fair value of the derivative was recorded directly in other income (expense), net. Other income (expense), net includes a gain of $0.1 million and $0.4 million related to the change in fair value of the interest rate swap for the years ended December 31, 2021 and 2020, respectively. The fair value of the interest rate swap was recorded in the accrued liabilities on the consolidated balance sheet. Benefit Plan Accruals The Company has defined benefit plans in the U.K and Germany, under which participants earn a retirement benefit based upon a formula set forth in the respective plans. The Company records annual amounts relating to its pension plans based on calculations that incorporate various actuarial and other assumptions, including discount rates, mortality, assumed rates of return, and compensation increases. The Company reviews its assumptions on an annual basis and makes modifications to the assumptions based on current rates and trends when it is appropriate to do so. Leases The Company determines if a contract is, or contains, a lease at contract inception. Operating leases are included in operating lease right-of-use (“ROU”) assets, current portion of operating lease liabilities and operating lease liabilities, net of current portion in the Company’s consolidated balance sheet. Finance leases are included in property, plant and equipment, current portion of finance lease liabilities and finance lease liabilities, net of current portion in the Company’s consolidated balance sheet. ROU assets represent the right to use an underlying asset for the lease term and lease liabilities represent the obligation to make lease payments arising from the lease. ROU assets and lease liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. In addition, ROU assets include initial direct costs incurred by the lessee as well as any lease payments made at or before the commencement date, and exclude lease incentives. As most of the Company’s leases do not provide an implicit rate, the Company uses its incremental borrowing rate based on the information available at the commencement date in determining the present value of lease payments. We use the implicit rate when readily determinable. Lease terms include options to extend or terminate the lease when it is reasonably certain that the Company will exercise that option. Leases with a term of one year or less are not recorded on the balance sheet. Finance lease ROU assets are amortized over the lease term or the useful life of the asset, whichever is shorter. The amortization of finance lease ROU assets is recorded in depreciation expense in the consolidated statements of operations. For operating leases, we recognize expense for lease payments on a straight-line basis over the lease term. Stock-Based Compensation The Company accounts for all equity-classified awards under stock-based compensation plans at their “fair value”. This fair value is measured at the fair value of the awards at the grant date and recognized as compensation expense on a straight-line basis over the vesting period. The fair value of the awards on the grant date is determined using the stock price on the respective grant date in the case of restricted stock units and using an option pricing model in the case of stock options. The expense resulting from share-based payments is recorded in selling, general and administrative expense in the accompanying consolidated statements of operations. Revenue Recognition We account for revenue in accordance with ASC 606, Revenue from Contracts with Customers of our segments. We do not have any significant extended payment terms, as payment is received shortly after goods are delivered or services are provided. ​ Nature of Services ​ Our primary performance obligations are to stand ready to provide various forms of business processing services, consisting of a series of distinct services that are substantially the same and have the same pattern of transfer over time, and accordingly are combined into a single performance obligation. Our promise to our customers is typically to perform an unknown or unspecified quantity of tasks and the consideration received is contingent upon the customers’ use (i.e., number of transactions processed, requests fulfilled, etc.); as such, the total transaction price is variable. We allocate the variable fees to the single performance obligation charged to the distinct service period in which we have the contractual right to bill under the contract. ​ Disaggregation of Revenues ​ The following tables disaggregate revenue from contracts by geographic region and by segment for the years ended December 31, 2022, 2021, and 2020: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended December 31, ​ ​ 2022 ​ 2021 ​ 2020 ​ ​ ITPS    ​ ​ HS    ​ ​ LLPS    ​ ​ Total    ​ ​ ITPS    ​ ​ HS    ​ ​ LLPS    ​ ​ Total    ​ ​ ITPS    ​ ​ HS    ​ ​ LLPS    ​ ​ Total U.S.A. $ 566,621 ​ $ 239,270 ​ $ 72,753 ​ $ 878,644 ​ $ 649,505 ​ $ 217,839 ​ $ 74,641 ​ $ 941,985 ​ $ 769,487 ​ $ 219,047 ​ $ 68,472 ​ $ 1,057,006 EMEA ​ 180,502 ​ — ​ — ​ 180,502 ​ ​ 205,772 ​ — ​ — ​ ​ 205,772 ​ ​ 213,418 ​ ​ — ​ ​ — ​ ​ 213,418 Other ​ 18,011 ​ — ​ — ​ 18,011 ​ ​ 18,849 ​ — ​ — ​ ​ 18,849 ​ ​ 22,138 ​ ​ — ​ ​ — ​ ​ 22,138 Total $ 765,134 ​ $ 239,270 ​ $ 72,753 ​ $ 1,077,157 ​ $ 874,126 ​ $ 217,839 $ 74,641 $ 1,166,606 ​ $ 1,005,043 ​ $ 219,047 $ 68,472 $ 1,292,562 ​ Contract Balances ​ The following table presents contract assets, contract liabilities and contract costs recognized at December 31, 2022 and 2021: ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, December 31, ​ ​ 2022 ​ 2021 Accounts receivable, net ​ $ 101,616 ​ $ 184,102 Deferred revenues ​ 17,585 ​ 17,518 Customer deposits ​ 16,955 ​ 17,707 Costs to obtain and fulfill a contract ​ 1,674 ​ 2,328 ​ Accounts receivable, net includes $25.7 million and $22.6 million as of December 31, 2022 and 2021, respectively, representing amounts not billed to customers. We have accrued the unbilled receivables for work performed in accordance with the terms of contracts with customers. ​ Deferred revenues relate to payments received in advance of performance under a contract. A significant portion of this balance relates to maintenance contracts or other service contracts where we received payments for upfront conversions or implementation activities which do not transfer a service to the customer but rather are used in fulfilling the related performance obligations that transfer over time. The advance consideration received from customers is deferred over the contract term. We recognized revenue of $16.5 million during the year ended December 31, 2022 that had been deferred as of December 31, 2021. ​ Costs incurred to obtain and fulfill contracts are deferred and presented as part of intangible assets, net and expensed on a straight-line basis over the estimated benefit period. We recognized $1.1 million, $1.5 million and $2.4 million of amortization for these costs in 2022, 2021 and 2020, respectively, within depreciation and amortization expense. These costs represent incremental external costs or certain specific internal costs that are directly related to the contract acquisition or fulfillment and can be separated into two principal categories: contract commissions and fulfillment costs. Applying the practical expedient in ASC 340-40-25-4, we recognize the incremental costs of obtaining contracts as an expense when incurred if the amortization period would have been one year or less. These costs are included in Selling, general and administrative expenses. The effect of applying this practical expedient was not material. ​ Customer deposits consist primarily of amounts received from customers in advance for postage. These advanced postage deposits are used to cover the costs associated with postage, with the corresponding postage revenue being recognized as services are performed. ​ Performance Obligations ​ At the inception of each contract, we assess the goods and services promised in our contracts and identify each distinct performance obligation. The majority of our contracts have a single performance obligation, as the promise to transfer the individual goods or services is not separately identifiable from other promises in the contracts. For the majority of our business and transaction processing service contracts, revenues are recognized as services are provided based on an appropriate input or output method, typically based on the related labor or transactional volumes. ​ Certain of our contracts have multiple performance obligations, including contracts that combine software implementation services with post-implementation customer support. For contracts with multiple performance obligations, we allocate the contract’s transaction price to each performance obligation using our best estimate of the standalone selling price of each distinct good or service in the contract. The primary method used to estimate standalone selling price is the expected cost plus a margin approach, under which we estimate our expected costs of satisfying a performance obligation and add an appropriate margin for that distinct good or service. We also use the adjusted market approach whereby we estimate the price that customers in the market would be willing to pay. In assessing whether to allocate variable consideration to a specific part of the contract, we consider the nature of the variable payment and whether it relates specifically to its efforts to satisfy a specific part of the contract. Certain of our software implementation performance obligations are satisfied at a point in time, typically when customer acceptance is obtained. ​ When evaluating the transaction price, we analyze, on a contract-by-contract basis, all applicable variable consideration. The nature of our contracts gives rise to variable consideration, including volume discounts, contract penalties, and other similar items that generally decrease the transaction price. We estimate these amounts based on the expected amount to be provided to customers and reduce revenues recognized. We do not anticipate significant changes to our estimates of variable consideration. ​ We include reimbursements from customers, such as postage costs, in revenue, while the related costs are included in cost of revenue. ​ Transaction Price Allocated to the Remaining Performance Obligations ​ In accordance with optional exemptions available under ASC 606, we did not disclose the value of unsatisfied performance obligations for (a) contracts with an original expected length of one year or less, and (b) contracts for which variable consideration relates entirely to an unsatisfied performance obligation, which comprise the majority of our contracts. We have certain non-cancellable contracts where we receive a fixed monthly fee in exchange for a series of distinct services that are substantially the same and have the same pattern of transfer over time, with the corresponding remaining performance obligations as of December 31, 2022 in each of the future periods below: ​ ​ ​ ​ ​ Estimated Remaining Fixed Consideration for Unsatisfied Performance Obligations ​ ​ ​ 2023 ​ $ 37,816 2024 ​ 30,384 2025 ​ 25,738 202

Sale of Non-Core Assets and Div

Sale of Non-Core Assets and Divestiture	12 Months Ended
	Dec. 31, 2022
Sale of Non-Core Assets and Divestiture
Sale of Non-Core Assets and Divestiture	3. Sale of Non-Core Assets and Divestiture Sale of Non-Core Assets On March 16, 2020, the Company and its indirect wholly owned subsidiaries, Merco Holdings, LLC and SourceHOV Tax, LLC entered into a Membership Interest Purchase Agreement with Gainline Source Intermediate Holdings LLC at which time Gainline Source Intermediate Holdings LLC acquired all of the outstanding membership interests of SourceHov Tax, LLC for $40.0 million subject to adjustment as set forth in the purchase agreement. The Company recognized a gain of $35.5 million on the sale of SourceHOV Tax, LLC during the first quarter of 2020. The gain on sale of SourceHOV Tax, LLC is included in other expense (income), net in the consolidated statements of operations for the year ended December 31, 2020. On July 22, 2020, the Company completed the sale of its physical records storage and logistics business for a purchase price of $12.3 million. The Company recognized a gain of $8.7 million on the sale of physical records storage and logistics business during the third quarter of 2020. The gain on sale of physical records storage and logistics business is included in other expense (income), net in the consolidated statements of operations for the year ended December 31, 2020. ​ Merger Agreement ​ On October 9, 2022, the Company entered into a definitive merger agreement (the “merger agreement”) to merge our European business with CF Acquisition Corp. VIII (“CFFE”), a special purpose acquisition company, to form a new publicly-traded company which will be called XBP Europe Holdings, Inc. Upon closing of the transaction, we will indirectly own a majority of the outstanding capital stock of XBP Europe Holdings, Inc. The completion of these transactions is subject to customary closing conditions, several of which are outside the control of the parties, and there can be no assurance as to whether or when a closing will occur.

Inventories

Inventories	12 Months Ended
	Dec. 31, 2022
Inventories
Inventories	4. Inventories Inventories, net consist of the following: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ 2022 2021 Work in process ​ $ 1,178 ​ $ 973 Finished goods ​ ​ 10,804 ​ ​ 11,480 Supplies and parts ​ ​ 8,991 ​ ​ 7,028 Less: Allowance for obsolescence ​ ​ (4,125) ​ ​ (4,266) ​ ​ ​ 16,848 ​ ​ 15,215 ​

Accounts Receivable

Accounts Receivable	12 Months Ended
	Dec. 31, 2022
Accounts Receivable.
Accounts Receivable	5. Accounts Receivable Accounts receivable, net consist of the following: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ 2022 2021 Billed receivables ​ $ 72,852 ​ $ 160,407 Unbilled receivables ​ ​ 25,741 ​ ​ 22,570 Other ​ ​ 9,425 ​ ​ 7,174 Less: Allowance for doubtful accounts ​ ​ (6,402) ​ ​ (6,049) ​ ​ $ 101,616 ​ $ 184,102 ​ Unbilled receivables represent balances recognized as revenue that have not been billed to the customer. The Company’s allowance for doubtful accounts is based on a policy developed by historical experience and management judgment. Adjustments to the allowance for doubtful accounts may occur based on market conditions or specific client circumstances.

Prepaid Expenses and Other Curr

Prepaid Expenses and Other Current Assets	12 Months Ended
	Dec. 31, 2022
Prepaid Expenses and Other Current Assets
Prepaid Expenses and Other Current Assets	6. Prepaid Expenses and Other Current Assets Prepaid expenses and other current assets consist of the following: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ 2022 2021 Prepaids ​ $ 23,347 ​ $ 22,880 Deposits ​ ​ 2,859 ​ ​ 8,919 ​ ​ $ 26,206 ​ $ 31,799 ​

Leases

Leases	12 Months Ended
	Dec. 31, 2022
Leases
Leases	7. Leases The Company leases numerous facilities worldwide with larger concentrations of space in Texas, Michigan, Connecticut, California, India, Mexico, the Philippines, and China. The Company’s facilities house general offices, sales offices, service locations, and production facilities. Substantially all of the Company’s operations facilities are leased under long-term leases with varying expiration dates, except for the few owned locations. The Company regularly obtains various machinery, equipment, vehicles and furniture on leases. The machinery and equipment leases mainly include leasing of computers, servers, other IT equipment, mailing system, production equipment, generators, office equipment, printers, copiers and miscellaneous warehouse equipment. The Company’s ROU assets and lease liabilities as of December 31, 2022 and 2021 recorded on the consolidated balance sheet are as follows: ​ ​ ​ ​ ​ ​ ​ ​ December 31, December 31, ​ ​ 2022 2021 Balance sheet location: ​ ​ ​ ​ ​ Operating Lease ​ ​ ​ ​ ​ Operating lease right-of-use assets, net ​ $ 40,734 $ 53,937 Current portion of operating lease liabilities ​ ​ 11,867 ​ 15,923 Operating lease liabilities, net of current portion ​ ​ 31,030 ​ 41,170 Finance Lease ​ ​ ​ ​ ​ Finance lease right-of-use assets, net (included in property, plant and equipment, net) ​ ​ 11,943 ​ 8,918 Current portion of finance lease liabilities ​ ​ 5,485 ​ 6,683 Finance lease liabilities, net of current portion ​ ​ 9,448 ​ 9,156 ​ Supplemental balance sheet information related to leases is as follows: ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ December 31, ​ 2022 2021 Weighted-average remaining lease term ​ ​ ​ ​ ​ ​ Operating leases ​ ​ 4.2 Years ​ ​ 4.3 Years Finance leases ​ ​ 3.6 Years ​ ​ 2.4 Years ​ ​ ​ ​ ​ ​ ​ Weighted-average discount rate ​ ​ ​ ​ ​ ​ Operating leases ​ ​ 13.9% ​ ​ 13.1% Finance leases ​ ​ 13.4% ​ ​ 12.4% ​ The interest on financing lease liabilities was $1.8 million and $2.3 million for the year ended December 31, 2022 and 2021, respectively. The amortization expense on finance lease right-of-use assets was $4.9 million and $9.1 million for the year ended December 31, 2022 and 2021, respectively. Maturities of finance and operating lease liabilities based on lease term for the next five years are as follows: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Finance ​ Operating ​ Leases Leases 2023 ​ $ 6,774 ​ $ 16,823 2024 ​ ​ 5,166 ​ ​ 13,343 2025 ​ ​ 3,719 ​ ​ 9,101 2026 ​ ​ 1,034 ​ ​ 7,381 2027 ​ ​ 795 ​ ​ 5,684 2028 and thereafter ​ ​ 1,642 ​ ​ 4,767 Total lease payments ​ ​ 19,130 ​ ​ 57,099 Less: Imputed interest ​ ​ (4,197) ​ ​ (14,202) Present value of lease liabilities ​ $ 14,933 ​ $ 42,897 ​ Consolidated rental expense for all operating leases was $48.0 million, $51.8 million, and $69.1 million for the years ended December 31, 2022, 2021, and 2020, respectively. The following table summarizes the cash paid and related right-of-use operating finance or operating lease recognized for the years ended December 31, 2022 and 2021. ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended ​ Year Ended ​ ​ December 31, 2022 ​ December 31, 2021 Cash paid for amounts included in the measurement of lease liabilities: ​ ​ ​ ​ ​ Operating cash flows from operating leases ​ $ 21,560 $ 25,950 Financing cash flows from finance leases ​ ​ 5,523 ​ 11,471 Right-of-use lease assets obtained in the exchange for lease liabilities: ​ ​ ​ ​ ​ Operating leases ​ ​ 6,940 ​ 6,507 Finance leases ​ ​ 4,790 ​ 3,270 ​

Property, Plant and Equipment,

Property, Plant and Equipment, Net	12 Months Ended
	Dec. 31, 2022
Property, Plant and Equipment, Net
Property, Plant and Equipment, Net	8. Property, Plant and Equipment, Net Property, plant, and equipment, which include assets recorded under finance leases, are stated at cost less accumulated depreciation, and amortization, and consist of the following: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Estimated Useful Lives ​ December 31, ​ (in Years) 2022 2021 Land ​ N/A ​ $ 6,687 ​ $ 6,688 Buildings and improvements ​ 7 – 40 ​ ​ 24,307 ​ ​ 20,268 Leasehold improvements ​ Shorter of life of improvement or lease term ​ ​ 37,383 ​ ​ 36,289 Vehicles ​ 5 – 7 ​ ​ 289 ​ ​ 311 Machinery and equipment ​ 5 – 15 ​ ​ 26,820 ​ ​ 26,346 Computer equipment and software ​ 3 – 8 ​ ​ 108,898 ​ ​ 102,746 Furniture and fixtures ​ 5 – 15 ​ ​ 8,574 ​ ​ 8,478 Finance lease right-of-use assets ​ Shorter of life of the asset or lease term ​ ​ 66,256 ​ ​ 69,006 ​ ​ ​ ​ ​ 279,214 ​ ​ 270,132 Less: Accumulated depreciation and amortization ​ ​ ​ ​ (207,520) ​ ​ (196,683) Property, plant and equipment, net ​ ​ ​ $ 71,694 ​ $ 73,449 ​ Depreciation expense related to property, plant and equipment was $24.5 million, $26.7 million, and $39.2 million for the years ended December 31, 2022, 2021, and 2020, respectively.

Intangible Assets and Goodwill

Intangible Assets and Goodwill	12 Months Ended
	Dec. 31, 2022
Intangible Assets and Goodwill
Intangible Assets and Goodwill	9. Intangible Assets and Goodwill Intangibles Intangible assets are stated at cost or acquisition-date fair value less amortization and impairment and consist of the following: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Weighted Average ​ December 31, 2022 ​ ​ Remaining Useful Life ​ Gross Carrying ​ Accumulated ​ Intangible ​ (in Years) Amount (a) Amortization Asset, net Customer relationships ​ 9.0 ​ $ 507,723 ​ $ (351,240) ​ $ 156,483 Developed technology ​ 2.1 ​ ​ 88,553 ​ ​ (88,000) ​ ​ 553 Patent ​ 1.2 ​ ​ 15 ​ ​ (6) ​ ​ 9 Trade names (b) ​ Indefinite-lived ​ ​ 8,400 ​ ​ (3,100) ​ ​ 5,300 Outsource contract costs ​ 3.0 ​ ​ 17,184 ​ ​ (15,509) ​ ​ 1,675 Internally developed software ​ 2.9 ​ ​ 52,441 ​ ​ (35,095) ​ ​ 17,346 Purchased software ​ 11.0 ​ ​ 26,749 ​ ​ (7,133) ​ ​ 19,616 Intangibles, net ​ ​ ​ $ 701,065 ​ $ (500,083) ​ $ 200,982 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Weighted Average ​ December 31, 2021 ​ ​ Remaining Useful Life ​ Gross Carrying ​ Accumulated ​ Intangible ​ (in Years) Amount (a) Amortization Asset, net Customer relationships ​ 9.5 ​ $ 508,241 ​ $ (316,084) ​ $ 192,157 Developed technology ​ 2.8 ​ ​ 88,553 ​ ​ (87,612) ​ ​ 941 Trade names (b) ​ Indefinite-lived ​ ​ 8,400 ​ ​ (3,100) ​ ​ 5,300 Outsource contract costs ​ 3.6 ​ ​ 16,814 ​ ​ (14,486) ​ ​ 2,328 Internally developed software ​ 3.2 ​ ​ 49,108 ​ ​ (27,812) ​ ​ 21,296 Assembled workforce ​ 1.0 ​ ​ 4,473 ​ ​ (3,355) ​ ​ 1,118 Purchased software ​ 12.0 ​ ​ 26,749 ​ ​ (5,350) ​ ​ 21,399 Intangibles, net ​ ​ ​ $ 702,338 ​ $ (457,799) ​ $ 244,539 ​ (a) Amounts include intangibles acquired in business combinations and asset acquisitions . (b) The carrying amount of trade names for 2022 and 2021 is net of accumulated impairment losses of $44.1 million. Carrying amount of $5.3 million as at December 31, 2022 represents indefinite-lived intangible asset. The Company tests for goodwill impairment at the reporting unit level on October 1 of each year and between annual tests if a triggering event indicates the possibility of an impairment. The Company monitors changing business conditions as well as industry and economic factors, among others, for events which could trigger the need for an interim impairment analysis. The Company concluded that a sustained decline in its stock price and its debt price, consistent with broad trends in the global financial markets during the first half of 2022 represented triggering event for impairment. Accordingly, the Company performed an interim impairment analysis at June 30, 2022, and concluded that no impairment relating to goodwill existed at June 30, 2022. During the third quarter of 2022, the Company evaluated factors such as changes in the Company’s growth rate and recent trends in the Company’s market capitalization, and concluded that a triggering event for an interim impairment analysis had occurred. As part of the assessment, long-term projections were revised resulting in lower than previously projected long-term future cash flows for the reporting units which reduced the estimated fair value to below carrying value. As a result of the interim impairment analysis at September 30, 2022, the Company recorded an impairment charge of $29.6 million, including taxes to goodwill relating to ITPS. The Company did not update its analysis for purposes of the annual impairment test as of October 1, 2022 as the measurement date of the impairment test performed during the quarter-ended September 30, 2022 was one day from the annual impairment test date. Additionally, later during the fourth quarter of 2022, the Company conducted its annual budgeting process along with an update to its long-range plan. Following the completion of that process, the Company made an evaluation based on factors such as changes in the Company’s growth rate and recent trends in the Company’s market capitalization, concluding that a third triggering event for an impairment analysis had occurred. Revised long-term projections coupled with a decline in the market capitalization, resulted in lower than previously projected long-term future cash flows for the reporting units which reduced the estimated fair value to below carrying value. Accordingly, we performed another quantitative impairment test as of December 31, 2022, resulting in an additional impairment charge of $141.6 million, including taxes to goodwill relating to ITPS. Therefore, as a result of these two interim impairment assessments in the third and fourth quarters of 2022, impairment charges totaling $171.2 million, including taxes were recorded to goodwill for the year ended December 31, 2022. In connection with the completion of the annual impairment tests as of October 1, 2021 and 2020, the Company recorded no impairment charge to goodwill and trade names. The impairment charges are included within impairment of goodwill and other intangible assets in the consolidated statements of operations. Aggregate amortization expense related to intangible assets was $47.3 million, $50.5 million, and $54.7 million for the years ended December 31, 2022, 2021, and 2020, respectively. Estimated intangibles amortization expense for the next five years and thereafter consists of the following: ​ ​ ​ ​ ​ ​ ​ Estimated ​ ​ Amortization ​ Expense 2023 ​ $ 39,717 2024 ​ ​ 32,004 2025 ​ ​ 24,401 2026 ​ ​ 20,076 2027 ​ ​ 16,885 Thereafter ​ ​ 62,363 ​ ​ $ 195,446 ​ Goodwill Goodwill by reporting segment consists of the following: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Balances as at January 1, 2021 (a) ​ ​ Additions ​ ​ Deletions ​ ​ Impairments ​ ​ Currency Translation Adjustments ​ ​ Balances as at December 31, 2021 (a) ITPS ​ $ 254,130 ​ $ — ​ $ (825) ​ $ — ​ $ (633) ​ $ 252,672 HS ​ ​ 86,786 ​ ​ — ​ ​ — ​ ​ — ​ ​ — ​ ​ 86,786 LLPS ​ ​ 18,865 ​ ​ — ​ ​ — ​ ​ — ​ ​ — ​ ​ 18,865 Total ​ $ 359,781 ​ $ — ​ $ (825) ​ $ — ​ $ (633) ​ $ 358,323 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Balances as at January 1, 2022 (a) ​ ​ Additions ​ ​ Deletions ​ ​ Impairments ​ ​ Currency Translation Adjustments ​ ​ Balances as at December 31, 2022 (a) ITPS ​ $ 252,672 ​ $ — ​ $ — ​ $ (171,182) ​ $ (339) ​ $ 81,151 HS ​ ​ 86,786 ​ ​ — ​ ​ — ​ ​ — ​ ​ — ​ ​ 86,786 LLPS ​ ​ 18,865 ​ ​ — ​ ​ — ​ ​ — ​ ​ — ​ ​ 18,865 Total ​ $ 358,323 ​ $ — ​ $ — ​ $ (171,182) ​ $ (339) ​ $ 186,802 ​ (a) The goodwill amount for all periods presented is net of accumulated impairment amounts. Accumulated impairment relating to ITPS is $487.7 million, $316.5 million and $317.5 million as at December 31, 2022, December 31, 2021 and December 31, 2020, respectively. Accumulated impairment relating to LLPS is $243.4 million as at December 31, 2022, December 31, 2021 and December 31, 2020.

Accrued Liabilities and Other L

Accrued Liabilities and Other Long-Term Liabilities	12 Months Ended
	Dec. 31, 2022
Accrued Liabilities and Other Long-Term Liabilities
Accrued Liabilities and Other Long-Term Liabilities	10. Accrued Liabilities and Other Long-Term Liabilities Accrued liabilities consist of the following: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ 2022 2021 Accrued taxes (exclusive of income taxes) ​ $ 9,797 ​ $ 9,858 Accrued lease exit obligations ​ ​ — ​ ​ 36 Accrued professional and legal fees ​ ​ 37,366 ​ ​ 29,119 Accrued Appraisal Action liability ​ ​ — ​ ​ 63,422 Accrued legal reserve for pending litigation ​ ​ 10,322 ​ ​ 8,046 Accrued transaction costs ​ ​ 2,763 ​ ​ 2,305 Other accruals ​ ​ 1,092 ​ ​ 733 ​ ​ $ 61,340 ​ $ 113,519 ​ Other Long-term liabilities consist of the following: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ 2022 2021 Deferred revenue ​ $ 1,180 ​ $ 901 Accrued lease exit obligations ​ ​ 373 ​ ​ 195 Accrued compensation expense ​ ​ 1,021 ​ ​ 1,578 Other ​ ​ 3,530 ​ ​ 3,325 ​ ​ $ 6,104 ​ $ 5,999 ​

Long-Term Debt and Credit Facil

Long-Term Debt and Credit Facilities	12 Months Ended
	Dec. 31, 2022
Long-Term Debt and Credit Facilities
Long-Term Debt and Credit Facilities	11. Long-Term Debt and Credit Facilities Senior Credit Facilities On July 12, 2017, subsidiaries of the Company entered into a First Lien Credit Agreement with Royal Bank of Canada, Credit Suisse AG, Cayman Islands Branch, Natixis, New York Branch and KKR Corporate Lending LLC (the “Credit Agreement”) providing Exela Intermediate LLC, a wholly owned subsidiary of the Company, upon the terms and subject to the conditions set forth in the Credit Agreement, (i) a $350.0 million senior secured term loan maturing July 12, 2023 with an original issue discount of $7.0 million, and (ii) a $100.0 million senior secured revolving facility that matured on July 12, 2022 (the “Revolving Credit Facility”). The Credit Agreement provided for the following interest rates for borrowings under the senior secured term facility and the Revolving Credit Facility: at the borrower’s option, either (1) an adjusted LIBOR, subject to a 1.0% floor in the case of term loans, or (2) a base rate, in each case plus an applicable margin. The initial applicable margin for the senior secured term facility was 7.5% with respect to LIBOR borrowings and 6.5% with respect to base rate borrowings. The initial applicable margin for the Revolving Credit Facility was 7.0% with respect to LIBOR borrowings and 6.0% with respect to base rate borrowings. The applicable margin for borrowings under the Revolving Credit Facility is subject to step-downs based on leverage ratios. The senior secured term loan is subject to amortization payments, commencing on the last day of the first full fiscal quarter of the Company following the closing date, of 0.6% of the aggregate principal amount for each of the first eight payments and 1.3% of the aggregate original principal amount for payments thereafter, with any balance due at maturity. Term Loan Repricing On July 13, 2018, Exela executed a transaction to reprice the $343.4 million of term loans outstanding under its senior secured credit facilities (the “Repricing”). The Repricing was accomplished pursuant to a First Amendment to the First Lien Credit Agreement (the “First Amendment”), dated as of July 13, 2018, by and among the Company’s subsidiaries Exela Intermediate Holdings LLC, Exela Intermediate, LLC, each “Subsidiary Loan Party” listed on the signature pages thereto, Royal Bank of Canada, as administrative agent, and each of the lenders party thereto, whereby such subsidiaries borrowed $343.4 million of refinancing term loans (the “Repricing Term Loans”) to refinance their existing senior secured term loans. ​ In accordance with ASC 470 – Debt – Modifications and Extinguishments, ​ The Repricing Term Loans will bear interest at a rate per annum of, at the borrower’s option, either (a) a LIBOR rate determined by reference to the costs of funds for Eurodollar deposits for the interest period relevant to such borrowing, adjusted for certain additional costs, subject to a 1.0% floor, or (b) a base rate determined by reference to the highest of (i) the federal funds rate plus 0.5%, (ii) the prime rate and (iii) the one-month adjusted LIBOR plus 1.0%, in each case plus an applicable margin of 6.5% for LIBOR loans and 5.5% for base rate loans. The interest rates applicable to the Repricing Term Loans are 100 basis points lower than the interest rates applicable to the existing senior secured term loans that were incurred on July 12, 2017 pursuant to the Credit Agreement. The Repricing Term Loans will mature on July 12, 2023, the same maturity date as the prior senior secured term loans. 2018 Incremental Term Loans On July 13, 2018, the Company’s subsidiaries borrowed an additional $30.0 million pursuant to incremental term loans (the “Incremental Term Loans”) under the First Amendment. The proceeds of the Incremental Term Loans may be used by the Company for general corporate purposes and to pay fees and expenses in connection with the First Amendment. The interest rates applicable to the Incremental Term Loans are the same as those for the Repricing Term Loans. ​ The borrower may voluntarily repay the Repricing Term Loans and the Incremental Term Loans at any time, without prepayment premium or penalty, subject to customary “breakage” costs with respect to LIBOR rate loans. The Incremental Term Loans will mature on July 12, 2023, the same maturity date as the Repricing Term Loans and prior senior secured term loans. ​ Other than as described above, the terms, conditions and covenants applicable to the Repricing Term Loans and the Incremental Term Loans are consistent with the terms, conditions and covenants that were applicable to the existing senior secured loans under the Credit Agreement. 2019 Incremental Term Loan On April 16, 2019, the Company’s subsidiaries borrowed an additional $30.0 million pursuant to incremental term loans (the “2019 Incremental Term Loans”) under the Second Amendment to First Lien Credit Agreement (the “Second Amendment”). The proceeds of the 2019 Incremental Term Loans were used to replace the cash spent for acquisitions, pay related fees, expenses and related borrowings and for general corporate purposes. The 2019 Incremental Term Loans will mature on July 12, 2023, the same maturity date as the Incremental Term Loans, Repricing Term Loans and prior senior secured term loans under the Credit Agreement (collectively, the “Term Loans”). The 2019 Incremental Term Loans will bear interest at a rate per annum that is the same as the Repricing Term Loans under the senior credit facility. The 2019 Incremental Term Loans will mature on July 12, 2023, the same maturity date as the Term Loans. The borrower may voluntarily repay the 2019 Incremental Term Loans at any time, without prepayment premium or penalty, subject to customary “breakage” costs with respect to LIBOR rate loans. Other than as described above, the terms, conditions and covenants applicable to the 2019 Incremental Term Loans are consistent with the terms, conditions and covenants that are applicable to the Repricing Term Loans and 2018 Incremental Term Loans under the Credit Agreement. The Repricing and issuance of the 2018 and 2019 Incremental Term Loans resulted in a partial debt extinguishment, for which Exela recognized $1.4 million in debt extinguishment costs during the year ended December 31, 2019, reported within Debt modification and extinguishment costs (gain), net within our consolidated statements of operations. Third Amendment On May 18, 2020, subsidiaries of the Company amended the Credit Agreement (the Third Amendment to First Lien Credit Agreement (the “Third Amendment”)) to, among other things, extend the time for delivery of its audited financial statements for the year ended December 31, 2019 and its financial statements for the quarter ended March 31, 2020. Upon the Company’s delivery of the annual and quarterly financial statements within the time frames stated therein (which the Company satisfied during the month of June 2020), the borrower became in compliance with respect to the financial statement delivery requirements set forth in the Credit Agreement. Pursuant to the Third Amendment, the borrowers also amended the Credit Agreement to, among other things: restrict the borrower and its subsidiaries’ ability to designate or invest in unrestricted subsidiaries; incur certain debt; create certain liens; make certain investments; pay certain dividends or other distributions on account of its equity interests; make certain asset sales or other dispositions (or utilize the proceeds of certain asset sales to reinvest in the business); or enter into certain affiliate transactions pursuant to the negative covenants under the Credit Agreement. Further, pursuant to the amendment, the borrower under the Credit Agreement was also required to maintain a minimum Liquidity (as defined in the amendment) of $35.0 million. In connection with this amendment, the borrower paid a forbearance fee of $5.0 million to the consenting lenders. The Company concluded that the amendment represents modification of debt under ASC 470-50. Accordingly, the forbearance fee paid was added to unamortized debt issuance cost which shall be amortized using updated effective interest rate based on modified cash flows. Private Exchange On December 9, 2021, in a separate transaction referred to here as the “Private Exchange” (as distinguished from the “Public Exchange” described below), subsidiaries of the Company agreed with three (3) of their Term Loan lenders to exchange $212.1 million of Term Loans under the Credit Agreement for $84.3 million in cash and in $127.8 million principal amount of new 11.500% First-Priority Senior Secured Notes due 2026 (the “2026 Notes”). In connection with the Private Exchange, the exchanging lenders provided consents to amend the Credit Agreement to (i) eliminate all affirmative covenants, (ii) eliminate all negative covenants and (iii) eliminate certain events of default (other than events of default relating to payment obligations). The Company concluded that the exchange of senior secured term loan for 2026 Notes and cash under Private Exchange represented modification of debt under ASC 470-50. Accordingly, $1.0 million of the fees paid to third parties was charged to consolidated statement of operations and reported within Debt modification and extinguishment costs (gain), net within our consolidated statements of operations for the year ended December 31, 2021. As a result of the Private Exchange, repurchases (as discussed below) and periodic principal repayments, $72.6 million aggregate principal amount of the Term Loans maturing July 12, 2023 remains outstanding as of December 31, 2022. Revolving Credit Facility; Letters of Credit As of December 31, 2021, our $100 million Revolving Credit Facility was fully drawn taking into account letters of credit issued thereunder. As of December 31, 2021, there were outstanding irrevocable letters of credit totaling approximately $0.5 million under the Revolving Credit Facility. As of December 31, 2022, the Revolving Credit Facility had been prepaid and terminated as described below. On March 7, 2022, subsidiaries of the Company entered into a Revolving Loan Exchange and Prepayment Agreement with Royal Bank of Canada, Credit Suisse AG, Cayman Islands Branch, KKR Corporate Lending LLC, Granite State Capital Master Fund LP, Credit Suisse Loan Funding LLC and Revolvercap Partners Fund LP exchanging $100.0 million of outstanding Revolving Credit Facility owed by Exela Intermediate LLC, upon the terms and subject to the conditions set forth in the Revolver Exchange agreement, for (i) $50.0 million in cash, and (ii) $50.0 million of 2026 Notes (such exchange, the “Revolver Exchange” and such 2026 Notes, the “Exchange Notes”). Prepayment of Revolving Credit Facility was treated as an extinguishment of debt under ASC 470-50. Accordingly, the Company wrote off the unamortized balance of $0.2 million of debt issuance costs related to Revolving Credit Facility and reported it within Debt modification and extinguishment costs (gain), net in our consolidated statements of operations for the year ended December 31, 2022. The Exchange Notes were subject to a guarantee in the form of a true-up mechanism whereby the Company was responsible to make a payment to the holders of the Exchange Notes to true-up the shortfall below certain agreed thresholds if holders of the Exchange Notes sold their notes at a price below that threshold during agreed periods in 2022. As security for the true-up obligation under the Revolver Exchange, the Company issued $10.0 million of principal amount of 2026 Notes as collateral (the “Collateral Notes”). The Collateral Notes were not reflected in the consolidated financial statements unless and until they were sold to third parties. On March 7, 2022, we recognized $17.4 million (the fair value of the true-up obligation as accounted for under ASC 450, Contingencies Guarantees On May 6, 2022, subsidiaries of the Company amended the true-up mechanism and placed an additional $20.0 million of principal amount of Collateral Notes and paid $5.0 million as true-up advance. We remeasured our obligation under the amended terms of the true-up mechanism as of June 30, 2022 and accrued an additional $7.4 million liability based on the fair value of our obligation as of such date in other expense, net in the consolidated statements of operations during second quarter of 2022. As of June 30, 2022, there was a net accrued liability balance of $26.0 million for the true-up obligation included in Accrued liabilities on the consolidated balance sheet after adjusting $5.0 million of true-up advance paid for this liability during the second quarter of 2022. In July 2022, $9.0 million of principal amount of the Collateral Notes were sold by the holders of the Exchange Notes for net proceeds of $2.6 million and the proceeds were adjusted against the true-up amount payable. Additionally, in July 2022, the Company made a cash payment of $2.1 million which was adjusted against the true-up amount payable. In August 2022, the remaining balance of $20.2 million of net true-up liability was settled with cash payments of $9.9 million and by permitting the holders of the Exchange Notes to keep the $21.0 million of principal amount of 2026 Notes previously placed as Collateral Notes constituting an issuance. The Company made a net reversal of $1.1 million of accrued true-up liability in other expense, net in the consolidated statements of operations during third quarter of 2022. Senior Secured 2023 Notes On July 12, 2017, subsidiaries of the Company issued $1.0 billion in aggregate principal amount of 10.0% First Priority Senior Secured Notes due 2023 (the “2023 Notes”). The 2023 Notes are guaranteed by nearly all U.S. subsidiaries of Exela Intermediate LLC. The 2023 Notes bear interest at a rate of 10.0% per year. The issuers pay interest on the 2023 Notes on January 15 and July 15 of each year, commencing on January 15, 2018. The 2023 Notes mature on July 15, 2023. As a result of the Public Exchange and repurchases (as discussed below), $22.8 million aggregate principal amount of the 2023 Notes remains outstanding as of December 31, 2022 maturing on July 15, 2023. As of December 31, 2022, the Company was in compliance with the 2023 Notes and there have been no events of default under the 2023 Notes through the date of this Annual Report. Public Exchange On October 27, 2021, the Company launched an offer to exchange (the “Public Exchange”) up to $225.0 million in cash and new 2026 Notes for the Company’s outstanding 2023 Notes. The Public Exchange was for $900 in cash per $1,000 principal amount of 2023 Notes tendered subject to proration. The maximum amount of cash to be paid was $225.0 million and the offer was not subject to any minimum participation condition. In case of oversubscription to the cash offer, tendered 2023 Notes would be accepted for cash on a pro rata basis (as a single class). The balance of any tendered 2023 Notes not accepted for cash would be exchanged into 2026 Notes on the basis of $1,000 principal amount of new 2026 Notes for each $1,000 principal amount of outstanding 2023 Notes tendered. As of the expiration time of the Public Exchange, $912.7 million aggregate principal amount, or approximately 91.3%, of the 2023 Notes had been validly tendered pursuant to the Public Exchange. On December 9, 2021, upon the settlement of the Public Exchange, $662.7 million aggregate principal amount of the 2026 Notes were issued and an aggregate $225.0 million in cash (plus accrued but unpaid interest) was paid to participating holders in respect of the validly tendered 2023 Notes. The Company concluded that the exchange of notes under Public Exchange represented modification of debt under ASC 470-50. Accordingly, $12.9 million of the fees paid to third parties was charged to consolidated statement of operations and reported within Debt modification and extinguishment costs (gain), net within our consolidated statements of operations for the year ended December 31, 2021. Third Supplemental Indenture In conjunction with the Public Exchange, the Company also solicited consents to amend certain provisions in the indenture governing the 2023 Notes (“Notes Amendments”). On December 1, 2021, on receipt of the requisite consents to the Notes Amendments, the Company, and Wilmington Trust, National Association, as trustee (the “2023 Notes Trustee”), entered into a third supplemental indenture (the “Third Supplemental Indenture”) to the indenture, dated as of July 12, 2017 (as amended and supplemented by (i) the first supplemental indenture, dated as of July 12, 2017 and (ii) the second supplemental indenture, dated as of May 20, 2020, the “2023 Notes Indenture”) governing the outstanding 2023 Notes. The Third Supplemental Indenture amends the 2023 Notes Indenture and the 2023 Notes to eliminate substantially all of the restrictive covenants, eliminate certain events of default, modify covenants regarding mergers and consolidations and modify or eliminate certain other provisions, including certain provisions relating to future guarantors and defeasance, contained in the 2023 Notes Indenture and the 2023 Notes. In addition, all of the collateral securing the 2023 Notes was released pursuant to the Third Supplemental Indenture. Senior Secured 2026 Notes As of December 31, 2021, subsidiaries of the Company had $795.0 million aggregate principal amount of the 2026 Notes outstanding including $790.5 million in aggregate principal amount issued under the Public Exchange and Private Exchange transactions described above. During the year ended December 31, 2022, subsidiaries of the Company sold $129.0 million in aggregate of principal amount of the 2026 Notes generating net proceeds of $64.7 million. On March 18, 2022, the subsidiaries of the Company issued $50.0 million of the 2026 Notes to satisfy the exchange obligation under the Revolver Exchange. In August 2022, subsidiaries of the Company issued $21.0 million in aggregate of principal amount of the 2026 Notes to holder of the Exchange Notes (as described above) to settle $10.3 million of accrued liability for net true-up obligation under the Revolver Exchange. The 2026 Notes are guaranteed by nearly all U.S. subsidiaries of Exela Intermediate LLC. The 2026 Notes bear interest at a rate of 11.5% per year. We pay interest on the 2026 Notes on January 15 and July 15 of each year, and commenced on July 15, 2022. The 2026 Notes mature on July 12, 2026. As of December 31, 2022, the Company was in compliance with the 2026 Notes and there have been no events of default under the 2026 Notes through the date of this Annual Report. On or after December 1, 2022, the issuers may redeem the 2026 Notes in whole or in part from time to time, at a redemption price of 100%, plus accrued and unpaid interest, if any, but excluding, the applicable redemption date. In addition, prior to December 1, 2022, the issuers may redeem the 2026 Notes in whole or in part from time to time, at a redemption price equal to 100% of the principal amount of the 2026 Notes redeemed, plus the Applicable Premium as of, and accrued and unpaid interest, if any, to, but excluding, the applicable redemption date. “Applicable Premium” means, with respect to any 2026 Note on any applicable redemption date, as determined by the issuers, the greater of: (1) 1% of the then outstanding principal amount of the 2026 Note; and (2) the excess of: (a) the present value at such redemption date of (i) the redemption price of the 2026 Note, at December 1, 2022 plus (ii) all required interest payments due on the 2026 Note through December 1, 2022 (excluding accrued but unpaid interest), computed using a discount rate equal to the treasury rate as of such redemption date plus 50 basis points; over (b) the then outstanding principal amount of the 2026 Note. During the fourth quarter of 2022 one of our subsidiaries that is not bound by the 2026 Indenture purchased a portion of the onsite business and certain related assets from another subsidiary that is bound by the 2026 Indenture generating net proceeds to the seller of approximately $125.0 million. If the Company does not reinvest or otherwise utilize such proceeds as contemplated by the 2026 Indenture within one year of this transaction, then the Issuers of the 2026 Notes may be required to make an "Asset Sales Offer" with the unused proceeds to the extent they exceed $75.0 million as described in the 2026 Indenture. If such proceeds are not available to the Company to satisfy this obligation at the date required, the Company would not be in compliance with the 2026 Indenture at that time. $980.0 million aggregate principal amount of 2026 Notes were outstanding as of December 31, 2022. Repurchases ​ In July 2021 the Company commenced a debt buyback program to repurchase senior secured indebtedness, which is ongoing. During the year ended December 31, 2021, we repurchased $64.5 million of the outstanding principal amount of our 2023 Notes for a net cash consideration of $48.4 million. The gain on early extinguishment of debt for the 2023 Notes during the year ended December 31, 2021 totaled $15.3 million and is inclusive of $0.6 million and $0.2 million write off of original issue discount and debt issuance costs, respectively. During the year ended December 31, 2021, we also repurchased $40.0 million of the outstanding principal amount of our senior secured term loans under the Credit Agreement for a net cash consideration of $22.8 million. The gain on early extinguishment of debt for the senior secured term loans during the year ended December 31, 2021 totaled $15.3 million and is inclusive of $0.4 million and $1.5 million write off of original issue discount and debt issuance costs, respectively. During the year ended December 31, 2022, we repurchased $15.0 million principal amount of Exchange Notes issued under the Revolver Exchange (as discussed above) for a net cash consideration of $4.7 million. The gain on early extinguishment of debt for the Exchange Notes during the year ended December 31, 2022 totaled $5.3 million and is inclusive of $5.0 million and $0.1 million write off of original issue discount and debt issuance costs, respectively. Gain on the early extinguishment of debt and debt extinguishment costs during the years ended December 31, 2022 and 2021 are reported within Debt modification and extinguishment costs (gain), net within our consolidated statements of operations. BRCC Facility ​ On November 17, 2021, GP2 XCV, LLC, a subsidiary of the Company (“GP2 XCV”), entered into a borrowing facility with B. Riley Commercial Capital, LLC pursuant to which the Company was able to borrow an original principal amount of $75.0 million, which was later increased to $115.0 million as of December 7, 2021 (as the same may be amended from time to time, the “BRCC Term Loan”). On March 31, 2022, GP2 XCV entered into an amendment to the borrowing facility with B. Riley Commercial Capital, LLC pursuant to which the Company will be able to borrow up to $51.0 million under a separate revolving loan (the “BRCC Revolver”, collectively with the BRCC Term Loan, the “BRCC Facility”). The BRCC Facility is secured by a lien on all the assets of GP2 XCV and by a pledge of the equity of GP2 XCV. GP2 XCV is a bankruptcy-remote entity and as such its assets are not available to other creditors of the Company or any of its subsidiaries other than GP2 XCV. The BRCC Facility will mature on June 10, 2023. However, the BRCC Revolver is subject to certain automatic maturity extensions of six months, unless B. Riley Commercial Capital, LLC or the Company notifies the other party about its election not to extend. In such event, the outstanding principal amount of the BRCC Revolver as of the maturity shall be due and payable in 12 equal installments on the last business day of each calendar month thereafter. Interest under the BRCC Facility accrues at a rate of 11.5% per annum and is payable quarterly on the last business day of each March, June, September and December. The purpose of BRCC Term Loan was to fund certain repurchases of the secured indebtedness and to provide funding for the Public Exchange transaction and Private Exchange transaction described above. The purpose of BRCC Revolver is to fund general corporate purposes. During the year ended December 31, 2022, we repaid $66.5 million of outstanding principal amount under the BRCC Term Loan along with $2.0 million of exit fees. The exit fees paid on the partial prepayment of BRCC Term Loan were treated as a debt extinguishment cost under ASC 470-50 and reported within Debt modification and extinguishment costs (gain), net in our consolidated statements of operations. As of December 31, 2022, there were borrowings of $48.5 million and $20.0 million outstanding under the BRCC Term Loan and BRCC Revolver, respectively, maturing June 10, 2023. There was no availability under the BRCC Revolver as of December 31, 2022. As of December 31, 2022, the Company was in compliance with all covenants required under the BRCC Facility. Securitization Facility ​ On January 10, 2020, certain subsidiaries of the Company entered into a $160.0 million accounts receivable securitization facility with a five year term (“A/R Facility”). On December 17, 2020, the Company repaid in full the loans outstanding under the A/R Facility. The aggregate outstanding principal amount of loans under the A/R Facility as of such date was approximately $83.0 million. The early termination of the A/R Facility triggered an early termination fee of $0.8 million and required repayment of approximately $0.5 million in respect of principal, accrued interest and fees. All obligations under the A/R Facility (other than contingent indemnification obligations that expressly survive termination) terminated upon repayment. The A/R Facility was replaced by the Securitization Facility as described below. Repayment of A/R Facility was treated as an extinguishment of debt under ASC 470-50. Accordingly, the Company wrote off the unamortized balance of $8.2 million of debt issuance costs related to A/R facility. These early termination charges and unamortized balance of the debt issuance cost written off during the year ended December 31, 2020 are reported within Debt modification and extinguishment costs (gain), net within our consolidated statements of operations. On December 17, 2020, certain subsidiaries of the Company entered into a $145.0 million securitization facility with a five year term (the “Securitization Facility”). Borrowings under the Securitization Facility were subject to a borrowing base definition that consists of receivables and, subject to contribution, further supported by inventory and intellectual property, in each case, subject to certain eligibility criteria, concentration limits and reserves. The Securitization Facility provided for an initial funding of approximately $92.0 million supported by the receivables portion of the borrowing base and, subject to contribution, a further funding of approximately $53.0 million supported by inventory and intellectual property. On December 17, 2020, Exela Receivables 3, LLC (the “Securitization Borrower”) made the initial borrowing of approximately $92.0 million under the Securitization Facility and used a portion of the proceeds to repay $83.0 million of the aggregate outstanding principal amount of loans as of December 17, 2020 under A/R Facility and used the remaining proceeds for general corporate purposes. On April 11, 2021, the Company amended the Securitization Loan Agreement and agreed to, among other things, extend the option to access further funding of approximately $53.0 million in additional borrowings from April 10, 2021 to September 30, 2021 upon the contribution of inventory and intellectual property to support the borrowing base. The documentation for the Securitization Facility included (i) a Loan and Security Agreement (the “Securitization Loan Agreement”), dated as of December 10, 2020, by and among the Securitization Borrower, a wholly-owned indirect subsidiary of the Company, the lenders (each, a “Securitization Lender” and collectively the “Securitization Lenders”), Alter Domus (US), LLC, as administrative agent (the “Securitization Administrative Agent”) and the Company, as initial servicer, pursuant to which the Securitization Lenders will make loans to the Securitization Borrower to be used to purchase receivables and related assets from the Securitization Parent SPE (as defined below), (ii) a First Tier Receivables Purchase and Sale Agreement (dated as of December 17, 2020, by and among Exela Receivables 3 Holdco, LLC (the “Securitization Parent SPE”)), a wholly-owned indirect subsidiary of the Company, and certain other indirect, wholly-owned subsidiaries of the Company listed therein (collectively, the “Securitization Originators”), and the Company, as initial servicer, pursuant to which each Securitization Originator has sold or contributed and will sell or contribute to the Securitization Parent SPE certain receivables and related assets in consideration for a combination of cash and equity in the Securitization Parent SPE, (iii) a Second Tier Receivables Purchase and Sale Agreement, dated as of December 17, 2020, by and among, the Securitization Borrower, the Securitization Parent SPE and the Company, as initial servicer, pursuant to which Securitization Parent SPE has sold or contributed and will sell or contribute to the Securitization Borrower certain receivables and related assets in consideration for a combination of cash and equity in the Securitization Borrower, (iv) the Sub-Servicing Agreement, dated as of December 17, 2020, by and among the Company and each Securitization Originator, (v) the Pledge and Guaranty, dated as of the December 10, 2020, between the Securitization Parent SPE and the Administrative Agent, and (vi) the Performance Guaranty, dated as of December 17, 2020, between the Company, as performance guarantor, and the Securitization Administrative Agent (and together with all other certificates, instruments, UCC financing statements, reports, notices, agreements and documents executed or delivered in connection with the Securitization Loan Agreement, the “Securitization Agreements”). The Securitization Borrower, the Company, the Securitization Parent SPE and the Securitization Originators provide customary representations and covenants under the Securitization Agreements. The Securitization Loan Agreement provides for certain events of default upon the occurrence of which the Securitization Administrative Agent may declare the facility’s termination date to have occurred and declare the outstanding Securitization Loan and all other obligations of the Securitization Borrower to be immediately due and payable, however the Securitization Facility does not include an ongoing liquidity covenant like the A/R Facility and aligns reporting obligations with the Company’s other material indebtedness agreements. The Securitization Borrower and Securitization Parent SPE were formed in December 2020, and are identified as VIEs and consolidated into the Company’s financial statements following VIE consolidation model under ASC 810. The Securitization Borrower and Securitization Parent SPE are bankruptcy remote entities and as such their assets are not available to creditors of the Company or any of its subsidiaries. Each loan under the Securitization Facility bears interest on the unpaid principal amount as follows: (i) if a Base Rate Loan, at a rate per annum equal to (x) the greatest of (a) the Prime Rate in effect on such day, (b) the Federal Funds Effective Rate in effect on such day plus 0.50% and (c) the Adjusted LIBOR Rate (as defined in the Securitization Loan Agreement) plus 1.00%, plus (y) 8.75%; or (ii) if a LIBOR Rate Loan, at the Adjusted LIBOR Rate plus 9.75%. On June 17, 2022, the Company repaid in full the loans outstanding under the Securitization Facility. The aggregate outstanding principal amount of loans under the Securitization Facility as of such date was approximately $91.9 million. The early termination of the Securitization Facility triggered a prepayment premium of $2.7 million and required payment of approximately $0.5 million and $1.3 million in respect of accrued interest and fees, respectively. All obligations under the Securitization Facility (other than contingent indemnification obligations that expressly survive termination) terminated upon repayment. The Securitization Facility was replaced by the Amended Receivables Purchase Agreement de

Income Taxes

Income Taxes	12 Months Ended
	Dec. 31, 2022
Income Taxes
Income Taxes	12. Income Taxes The Company provides for income taxes using an asset and liability approach, under which deferred income taxes are provided for based upon enacted tax laws and rates applicable to periods in which the taxes become payable. For financial reporting purposes, income/ (loss) before income taxes includes the following components: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended December 31, ​ 2022 2021 2020 United States ​ $ (422,135) ​ $ (135,299) ​ $ (158,186) Foreign ​ 10,754 ​ 4,565 ​ (6,760) ​ ​ $ (411,381) ​ $ (130,734) ​ $ (164,946) ​ The provision for federal, state, and foreign income taxes consists of the following: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended December 31, ​ 2022 2021 2020 Federal ​ ​ ​ ​ ​ ​ ​ ​ ​ Current ​ $ — ​ $ — ​ $ — Deferred ​ (1,597) ​ 5 ​ 480 State ​ ​ ​ Current ​ 636 ​ 1,232 ​ 1,325 Deferred ​ (123) ​ 351 ​ 1,542 Foreign ​ ​ ​ ​ ​ ​ ​ ​ ​ Current ​ 3,416 ​ 3,775 ​ 4,318 Deferred ​ 1,867 ​ 6,293 ​ 5,919 Income Tax Expense ​ $ 4,199 ​ $ 11,656 ​ $ 13,584 ​ The differences between income taxes expected by applying the U.S. federal statutory tax rate of 21% and the amount of income taxes provided for are as follows: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended December 31, ​ 2022 2021 2020 Tax at statutory rate ​ $ (86,390) ​ $ (27,454) ​ $ (34,639) Add (deduct) ​ ​ ​ ​ ​ ​ ​ ​ State income taxes ​ (8,520) ​ ​ (1,626) ​ ​ (5,234) Foreign income taxes ​ 1,290 ​ ​ 1,567 ​ ​ (516) Nondeductible goodwill impairment ​ 34,967 ​ ​ — ​ ​ — Cancellation of debt income ​ ​ 6,429 ​ ​ (6,429) ​ ​ — Permanent differences ​ 1,061 ​ ​ 359 ​ ​ 218 Litigation settlement ​ ​ — ​ ​ 2 ​ ​ 71 Changes in valuation allowance ​ 75,210 ​ ​ 11,857 ​ ​ 53,115 Unremitted earnings ​ 891 ​ ​ 1,072 ​ ​ (275) GILTI Inclusion ​ ​ 639 ​ ​ — ​ ​ (4,996) Expiration and reduction of tax attributes ​ ​ (30,103) ​ ​ 31,014 ​ ​ 4,944 Debt related basis differences ​ ​ 10,994 ​ ​ — ​ ​ — Other ​ (2,269) ​ ​ 1,294 ​ ​ 896 Income Tax Expense ​ $ 4,199 ​ $ 11,656 ​ $ 13,584 ​ The Tax Cuts and Jobs Act (“TCJA”) was signed by the President of the United States and enacted into law on December 22, 2017. This overhaul of the US tax law made a number of substantial changes, including the reduction of the corporate tax rate from 35% to 21%, establishing a dividends received deduction for dividends paid by foreign subsidiaries to the US, elimination or limitation of certain deductions (interest, domestic production activities and executive compensation), imposing a mandatory tax on previously unrepatriated earnings accumulated offshore since 1986 and establishing global minimum income tax and base erosion tax provisions related to offshore activities and affiliated party payments. The TCJA subjects a US shareholder to tax on Global Intangible Low-taxed Income (“GILTI”) earned by certain foreign subsidiaries. The FASB Staff Q&A, Topic 740, No. 5, Accounting for GILTI, states that an entity can make an accounting policy election to either recognize deferred taxes for temporary basis differences expected to reverse as GILTI in future years or provide for the tax expense related to GILTI in the year the tax is incurred as a period expense only. The Company has elected the accounting policy to recognize the tax expense related to GILTI in the year the tax is incurred as a period expense. At December 31 2022, the Company has GILTI inclusion of $3.0 million related to current-year operations. On July 20, 2020, the U.S. Treasury and the Internal Revenue Service issued Final Regulations which will allow an annual election to exclude from the U.S. tax return certain GILTI amounts when the taxes paid by a foreign affiliate exceed 18.9% (90% of U.S. statutory rate of 21%) of the GILTI amount for that foreign affiliate (the “high-tax exception”). These regulations are effective for the 2022 taxable year with an election to apply to any taxable year beginning after 2017. In many of the countries in which the Company operates there are differences between local tax rules used to determine the tax base and the U.S. tax principles used to determine GILTI. Therefore, while many of the countries have a statutory tax rate above the 18.9% threshold, separate affiliates may not meet the 18.9% threshold each year and, as such, may not qualify for this exclusion. The Company plans to make the high-tax exception election for the 2022 tax year resulting in a GILTI inclusion of $0.6 million for the 2022 tax year. Additionally, the Company made the high-tax exception election for 2021 and 2020 on its 2021 and 2020 tax returns and made the election for 2018 by filing an amended tax return. The 2018 amended return resulted in an estimated income tax benefit of $5 million recorded in 2020. Beginning in 2018, the TCJA also subjects a U.S. shareholder of a controlled foreign corporation to current tax on certain payments from corporations subject to US tax to related foreign persons, also referred to as base erosion and anti-abuse tax ("BEAT"). The BEAT provisions in the Tax Reform Act eliminates the deduction of certain base-erosion payments made to related foreign corporations and impose a minimum tax if greater than regular tax. The Company has recorded no tax liability related to BEAT for the year ended December 31, 2022 and 2021. On March 27, 2020, Congress enacted the Coronavirus Aid Relief and Economic Security Act ("CARES Act"), in response to the COVID-19 pandemic. The CARES Act contain numerous income tax provisions, including refundable payroll tax credits, 100% utilization of net operating loss (NOL) for taxable income in 2018, 2019 and 2020, 5 years NOL carryback from 2018, 2019 and 2020, interest limitation increase to 50% adjusted taxable income from 30% for tax years beginning January 1, 2019 and 2020, and immediate deduction on qualified improvement costs instead of depreciating them over 39 years. The components of deferred income tax liabilities and assets are as follows: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended December 31, ​ 2022 2021 Deferred income tax liabilities: ​ ​ ​ ​ ​ ​ Book over tax basis of intangible assets and fixed assets ​ $ (44,632) ​ $ (55,449) Unremitted foreign earnings ​ (8,154) ​ ​ (7,135) Operating lease and finance lease right-of-use assets ​ ​ (7,883) ​ ​ (9,573) Other, net ​ $ (2,005) ​ $ (1,584) Total deferred income tax liabilities ​ (62,674) ​ ​ (73,741) ​ ​ ​ ​ ​ ​ ​ Deferred income tax assets: ​ ​ ​ ​ ​ ​ Allowance for doubtful accounts and receivable adjustments ​ $ 2,018 ​ $ 1,816 Inventory ​ 3,141 ​ ​ 2,362 Accrued liabilities ​ 16,536 ​ ​ 12,606 Net operating loss and tax credit carryforwards ​ 156,180 ​ ​ 141,946 Tax deductible goodwill ​ 2,534 ​ ​ 4,424 Disallowed interest deduction ​ ​ 146,923 ​ ​ 106,449 Operating lease and finance lease liabilities ​ ​ 7,981 ​ ​ 10,211 Other, net ​ 22,832 ​ ​ 18,197 Total deferred income tax assets ​ $ 358,145 ​ $ 298,011 ​ ​ ​ ​ ​ ​ ​ Valuation allowance ​ (305,168) ​ ​ (233,755) Total net deferred income tax assets (liabilities) ​ $ (9,697) ​ $ (9,485) ​ Gross deferred tax assets are reduced by valuation allowances to the extent the Company determines it is not more-likely-than-not the deferred tax assets are expected to be realized. At December 31, 2022, the Company recognized $305.2 million of valuation allowances against gross deferred tax assets primarily related to net operating loss and tax credit carryforwards. Of this amount, approximately $59.6 million and $4.0 million of the total valuation allowance relates to U.S. federal and state limitations, respectively, on the utilization of net operating loss carryforwards due to numerous changes in ownership. Approximately $123.9 million and $16.3 million of the total valuation allowance relates to U.S. federal and state disallowed interest deduction pursuant to the TCJA. The remaining $101.5 million of the valuation allowance relates to non-limited U.S. and non-U.S. net operating losses, capital losses, and tax credits that are not expected to be realizable. The net change during the year in the total valuation allowance was an increase of $71.4 million primarily related to the increase of deferred tax assets related to disallowed interest deduction. Section 382 of the Internal Revenue Code of 1986, as amended (the Code), limits the amount of U.S. tax attributes (net operating loss and tax credit carryforwards) following a change in ownership. The Company has determined that an ownership change occurred under Section 382 on April 3, 2014 and October 31, 2014 for the Pangea group and on October 31, 2014 for the SourceHOV Holdings group ("2014 Reorganization"). The Section 382 limitations significantly limit the pre-acquisition Pangea net operating losses. Accordingly, upon the October 31, 2014 change in control, most of the historic Pangea federal net operating losses were limited and a valuation allowance has been established against the related deferred tax asset. With regard to Pangea's foreign subsidiaries, it was determined that most deferred tax assets are not likely to be realized and valuation allowances have been established. The Section 382 limit that applied to the historic SourceHOV LLC group is greater than the net operating losses and tax credits generated in the predecessor periods. For the years ended December 31, 2022 and 2021, the Company determined an ownership change occurred on August 5, 2022, March 15, 2021 and another successive ownership change occurred on December 8, 2021. The Company can increase its annual Section 382 limitation for the amount of recognized built-in gain ("RBIG") pursuant to the application of Notice 2003-65. The Company determined the annual Section 382 limitation should enable the Company to utilize all its NOL and credit carryforwards, therefore, no additional valuation allowances were established relating to Section 382 limitations other than the pre-2014 Section 382 limitations that applied. Under the debt buy-back program a substantial amount of the Company’s debt was extinguished. Absent an exception, a debtor recognizes cancelation of debt income (“CODI”) upon discharge of its outstanding indebtedness for an amount of consideration that is less than the outstanding debt. The Internal Revenue Code of 1986, as amended, (the Code), provides that a debtor may exclude CODI from taxable income but must reduce certain of its tax attributes by the amount of CODI. For the year ended December 31, 2022 and 2021, the Company excluded $8.7 million and $20.6 million, respectively, of CODI from taxable income and reduced the gross U.S. federal net operating loss by the corresponding amount. Included in deferred tax assets are federal, foreign and state net operating loss carryforwards, federal capital loss carryforwards, federal general business credit carryforwards and state tax credit carryforwards due to expire beginning in 2022 through 2041. As of December 31, 2022, the Company has federal and state income tax net operating loss (NOL) carryforwards of $519.4 million and 456.7 million, which will expire at various dates from 2023 through 2041, and $22.2 million of federal NOLs and $78.8 million of state NOLs that carry forward indefinitely. Such NOL carryforwards expire as follows: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ State and Local ​ Federal NOL NOL 2023 – 2027 ​ $ 154,719 ​ $ 59,917 2028 – 2032 ​ 100,776 ​ ​ 89,062 2033 – 2041 ​ 241,754 ​ ​ 228,914 Indefinite ​ ​ 22,186 ​ ​ 78,847 ​ ​ $ 519,435 ​ $ 456,740 ​ As of December 31, 2022, the Company has foreign net operating loss carryforwards of $17.3 million, $0.1 million of which were generated by Exela Poland, $0.2 million were generated in Hungary and Serbia, $0.6 million is generated in Netherlands, $0.2 million is generated in Finland, and will expire in 2026, 2027, 2028 and 2032, respectively. The remainder of the foreign net operating losses will be carried forward indefinitely. ​ The Company adopted the provision of accounting for uncertainty in income taxes in the Topic of the ASC 740. ASC 740 clarifies the accounting for uncertain tax positions in the Company's financial statements and prescribes a recognition threshold and measurement attribute for financial statement disclosure of tax positions taken or expected to be taken on tax returns. The total amount of unrecognized tax benefits, exclusive of interest and penalties, is $2.2 million, $2.1 million and $1.8 million at December 31, 2022, 2021, and 2020, respectively. Included in the balance of unrecognized tax benefits as of December 31, 2022, 2021 and 2020 are $0.8 million, $0.8 million and $0.7 million, respectively, of tax benefits that, if recognized, would benefit the effective tax rate. Total accrued interest and penalties recorded on the Consolidated Balance Sheet were $2.0 million, $2.4 million and $2.1 million at December 31, 2022, 2021, and 2020, respectively. The total amount of interest and penalties recognized in the consolidated statement of operations at December 31, 2022, 2021 and 2020 was $(0.4) million, $(0.3) million and $(0.0) million, respectively. ​ The following is a tabular reconciliation of the total amounts of unrecognized tax benefits: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended December 31, ​ 2022 2021 2020 Unrecognized tax benefits — January 1 ​ $ 2,077 ​ $ 1,836 ​ $ 4,314 Gross increases—tax positions in prior period ​ — ​ ​ — ​ ​ (21) Gross decreases — ​ (20) ​ ​ (129) ​ ​ (2,608) Gross increases — ​ 106 ​ ​ 460 ​ ​ 151 Settlement ​ — ​ ​ (90) ​ ​ — Unrecognized tax benefits—December 31 ​ $ 2,163 ​ $ 2,077 ​ $ 1,836 ​ The Company files income tax returns in the U.S. and various state and foreign jurisdictions. The statute of limitations for U.S. purposes is open for tax years ending on or after December 31, 2017, However, NOLs generated in years prior to 2016 and utilized in future periods may be subject to examination by U.S. tax authorities. State jurisdictions that remain subject to examination are not considered significant. The Company has significant foreign operations in India and EMEA. The Company may be subject to examination by the India tax authorities for tax periods ending on or after March 31, 2014. At December 31, 2022, the Company maintains its prior indefinite reinvestment assertion on undistributed earnings related to certain foreign subsidiaries. Accordingly, no deferred taxes have been provided for withholding taxes or other taxes that would result upon repatriation of approximately $153.4 million of undistributed earnings from these foreign subsidiaries as those earnings continue to be permanently reinvested. However, the Company does not indefinitely reinvest earnings in Canada, China, India, Mexico and Philippines. The Company recorded $7.9 million and $7.1 million of foreign withholding taxes on the undistributed earnings of these jurisdictions at December 31, 2022 and 2021, respectively. The Company recorded $0.8 million deferred expense, $1.1 million of deferred expense and $0.3 million of deferred benefit in the consolidated statement of operations at December 31, 2022, 2021 and 2020, respectively. The foreign withholding taxes deferred expense recorded in the current year is attributable to the current year undistributed earnings.

Employee Benefit Plans

Employee Benefit Plans	12 Months Ended
	Dec. 31, 2022
Employee Benefit Plans
Employee Benefit Plans	13. Employee Benefit Plans German Pension Plan The Company’s subsidiary in Germany provides pension benefits to certain retirees. Employees eligible for participation include all employees who started working for the Company or its predecessors prior to September 30, 1987 and have finished a qualifying period of at least 10 years. The Company accrues the cost of these benefits over the service lives of the covered employees based on an actuarial calculation. The Company uses a December 31 measurement date for this plan. The German pension plan is an unfunded plan and therefore has no plan assets. No new employees are registered under this plan and the participants who are already eligible to receive benefits under this plan are no longer employees of the Company. U.K. Pension Plan The Company’s subsidiary in the United Kingdom provides pension benefits to certain retirees and eligible dependents. Employees eligible for participation included all full-time regular employees who were more than three years from retirement prior to October 2001. A retirement pension or a lump-sum payment may be paid dependent upon length of service at the mandatory retirement age. The Company accrues the cost of these benefits over the service lives of the covered employees based on an actuarial calculation. The Company uses a December 31 measurement date for this plan. No new employees are registered under this plan and the pension obligation for the existing participants of the plan is calculated based on actual salary of the participants as at the earlier of two dates, the participants leaving the Company or December 31, 2015. The expected rate of return assumptions for plan assets relate solely to the UK plan and are based mainly on historical performance achieved over a long period of time (15 to 20 years) encompassing many business and economic cycles. The Company assumed a weighted average expected long-term rate on plan assets of 2.72%. Norway Pension Plan The Company’s subsidiary in Norway provides pension benefits to eligible retirees and eligible dependents. Employees eligible for participation include all employees who were more than three years from retirement prior to March 2018. The Company accrues the cost of these benefits over the service lives of the covered employees based on an actuarial calculation. The Company uses a December 31 measurement date for this plan. No new employees are registered under this plan and the pension obligation for the existing participants of the plan is calculated based on actual salary of the participants as at the later of two dates, the participants leaving the Company or April 30, 2018. Asterion Pension Plan The Company acquired in 2018 through the Asterion Business Combination the obligation to provide pension benefits to eligible retirees and eligible dependents. Employees eligible for participation included all full-time regular employees who were more than three years from retirement prior to July 2003. A retirement pension or a lump-sum payment may be paid dependent upon length of service at the mandatory retirement age. The Company accrues the cost of these benefits over the service lives of the covered employees based on an actuarial calculation. The Company uses a December 31 measurement date for this plan. No new employees are registered under this plan and the pension obligation for the existing participants of the plan is calculated based on actual salary of the participants as at the earlier of two dates, the participants leaving the Company or April 10, 2018. Funded Status The change in benefit obligations, the change in the fair value of the plan assets and the funded status of the Company’s pension plans (except for the German pension plan which is unfunded) and the amounts recognized in the Company’s consolidated financial statements are as follows: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year ended December, ​ 2022 2021 Change in Benefit Obligation: ​ ​ ​ ​ Benefit obligation at beginning of period ​ $ 117,472 ​ $ 122,011 Service cost ​ 53 ​ ​ 68 Interest cost ​ 1,910 ​ ​ 1,686 Actuarial gain ​ (44,778) ​ ​ (2,296) Plan amendments ​ ​ 149 ​ ​ (28) Plan curtailment ​ ​ — ​ ​ 98 Benefits paid ​ (1,915) ​ ​ (2,497) Foreign-exchange rate changes ​ (11,159) ​ ​ (1,570) Benefit obligation at end of year ​ $ 61,732 ​ $ 117,472 ​ ​ ​ ​ ​ ​ ​ Change in Plan Assets: ​ ​ Fair value of plan assets at beginning of period ​ $ 89,972 ​ $ 87,215 Actual return on plan assets ​ (36,679) ​ 2,950 Employer contributions ​ 2,866 ​ 3,189 Plan participants’ contributions ​ — ​ 16 Benefits paid ​ (1,818) ​ (2,393) Foreign-exchange rate changes ​ (8,647) ​ (1,005) Fair value of plan assets at end of year ​ 45,694 ​ 89,972 Funded status at end of year ​ $ (16,038) ​ $ (27,500) ​ ​ ​ ​ ​ Net amount recognized in the Consolidated Balance Sheets: ​ ​ Pension liability, net (a) ​ $ (16,917) ​ $ (28,383) Amounts recognized in accumulated other comprehensive loss, net of tax consist of: ​ ​ ​ Net actuarial loss ​ (3,583) ​ ​ (10,946) Net amount recognized in accumulated other comprehensive loss, net of tax ​ $ (3,583) ​ $ (10,946) ​ ​ ​ ​ ​ ​ ​ Plans with underfunded or non-funded accumulated benefit obligation: ​ ​ Aggregate projected benefit obligation ​ $ 61,732 ​ $ 117,472 Aggregate accumulated benefit obligation ​ $ 61,732 ​ $ 117,472 Aggregate fair value of plan assets ​ $ 45,694 ​ $ 89,972 ​ (a) Consolidated balance of $16.9 million as of December 31, 2022 includes pension liabilities of $13.7 million, $1.7 million, $1.2 million and $(0.6) million under U.K., Asterion, German and Norway pension plans, respectively, and minimum regulatory benefit for a Philippines legal entity of $0.8 million. Consolidated balance of $28.4 million as of December 31, 2021 includes pension liabilities of $23.0 million, $2.5 million, $2.1 million and less than $0.1 million under U.K., Asterion, German and Norway pension plans, respectively, and minimum regulatory benefit for a Philippines legal entity of $0.7 million. Tax Effect on Accumulated Other Comprehensive Loss As of December 31, 2022 and 2021, the Company recorded actuarial losses of $3.6 million and $10.9 million, respectively, which is net of a deferred tax benefit of $2.0 million for each period. Pension and Postretirement Expense The components of the net periodic benefit cost are as follows: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year ended December 31, ​ 2022 2021 2020 Service cost $ 53 ​ $ 68 ​ $ 74 Interest cost ​ 1,910 ​ ​ 1,686 ​ ​ 1,984 Expected return on plan assets ​ (2,856) ​ ​ (2,410) ​ ​ (2,530) Amortization: ​ ​ ​ ​ ​ ​ ​ ​ Amortization of prior service cost ​ 273 ​ ​ 224 ​ ​ 150 Amortization of net loss ​ 1,616 ​ ​ 3,340 ​ ​ 1,739 Settlement loss ​ — ​ ​ — ​ ​ 552 Net periodic benefit cost $ 996 ​ $ 2,908 ​ $ 1,969 ​ Valuation The Company uses the corridor approach and projected unit credit method in the valuation of its defined benefit plans for the UK, Germany, and Norway respectively. The corridor approach defers all actuarial gains and losses resulting from variances between actual results and economic estimates or actuarial assumptions. For defined benefit pension plans, these unrecognized gains and losses are amortized when the net gains and losses exceed 10% of the greater of the market-related value of plan assets or the projected benefit obligation at the beginning of the year. The amount in excess of the corridor is amortized over 9 years. Similarly, the Company used the Projected Unit Credit Method for the German Plan, and evaluated the assumptions used to derive the related benefit obligations consisting primarily of financial and demographic assumptions including commencement of employment, biometric decrement tables, retirement age, staff turnover. The projected unit credit method determines the present value of the Company’s defined benefit obligations and related service costs by taking into account each period of service as giving rise to an additional unit of benefit entitlement and measures each unit separately in building up the final obligation. Benefit is attributed to periods of service using the plan’s benefit formula, unless an employee’s service in later years will lead to a materially higher of benefit than in earlier years, in which case a straight-line basis is used. The following tables set forth the principal actuarial assumptions used to determine benefit obligation and net periodic benefit costs: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ 2022 2021 ​ 2022 2021 ​ 2022 2021 ​ 2022 2021 ​ ​ UK ​ ​ Germany ​ ​ Norway ​ Asterion Weighted-average assumptions used to determine benefit obligations: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Discount rate 5.00 % 1.80 % ​ 3.80 % 1.00 % ​ 3.00 % 1.90 % ​ 3.80 % 1.13 % Rate of compensation increase N/A N/A ​ N/A N/A ​ 3.50 % 2.75 % ​ N/A ​ N/A ​ Weighted-average assumptions used to determine net periodic benefit cost: ​ ​ ​ ​ ​ Discount rate 1.80 % 1.40 % ​ 3.80 % 1.00 % ​ 3.00 % 1.90 % ​ 3.80 % 1.13 % Expected asset return 3.45 % 2.72 % ​ N/A % N/A % ​ 4.15 % 3.10 % ​ 3.80 % 1.13 % Rate of compensation increase N/A N/A ​ N/A N/A ​ 3.50 % 2.75 % ​ N/A ​ N/A ​ ​ The Germany plan is an unfunded plan and therefore has no plan assets. The expected rate of return assumptions for plan assets are based mainly on historical performance achieved over a long period of time (10 to 20 years) encompassing many business and economic cycles. Adjustments, upward and downward, may be made to those historical returns to reflect future capital market expectations; these expectations are typically derived from expert advice from the investment community and surveys of peer company assumptions. The Company assumed a weighted average expected long-term rate of return on plan assets for the overall scheme of 3.49%. The Company’s long-term expected rate of return on cash is determined by reference to UK government 10 year bond yields at the balance sheet dates. The long-term expected return on bonds is determined by reference to corporate bond yields at the balance sheet date. The long-term expected rate of return on equities and diversified growth funds is based on the rate of return on UK long dated government bonds with an allowance for out-performance. The long-term expected rate of return on the liability driven investments holdings is determined by reference to UK government 20 year bond yields at the balance sheet date. The discount rate assumption was developed considering the current yield on an investment grade non-gilt index with an adjustment to the yield to match the average duration of the index with the average duration of the plan’s liabilities. The index utilized reflected the market’s yield requirements for these types of investments. The inflation rate assumption was developed considering the difference in yields between a long-term government stocks index and a long-term index-linked stocks index. This difference was modified to consider the depression of the yield on index-linked stocks due to the shortage of supply and high demand, the premium for inflation above the expectation built into the yield on fixed-interest stocks and the government’s target rate for inflation (CPI) at 2.3%. The assumptions used are the best estimates chosen from a range of possible actuarial assumptions which, due to the time scale covered, may not necessarily be borne out in practice. Plan Assets The investment objective for the plan is to earn, over moving fifteen The Company’s investment policy related to the defined benefit plan is to continue to maintain investments in government gilts and highly rated bonds as a means to reduce the overall risk of assets held in the fund. No specific targeted allocation percentages have been set by category, but are set at the direction and discretion of the plan trustees. The weighted average allocation of plan assets by asset category is as follows: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ 2022 2021 2020 U.K. and other international equities ​ 27.0 % 32.8 % 31.4 % U.K. government and corporate bonds ​ 5.5 ​ 2.5 ​ 2.7 ​ Diversified growth fund ​ 18.5 ​ 25.7 ​ 21.0 ​ Liability driven investments ​ 44.3 ​ 34.6 ​ 40.6 ​ Multi-asset credit fund ​ 4.7 ​ 4.4 ​ 4.3 ​ Total ​ 100.0 % 100.0 % 100.0 % ​ The following tables set forth, by category and within the fair value hierarchy, the fair value of the Company’s pension assets at December 31, 2022 and 2021: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, 2022 ​ Total Level 1 Level 2 Level 3 Asset Category: ​ ​ ​ ​ ​ ​ ​ ​ Cash ​ $ 932 ​ $ 932 ​ $ — ​ $ — Equity funds: ​ ​ ​ ​ ​ U.K. ​ — ​ — ​ — ​ — Other international ​ 11,399 ​ — ​ 11,399 ​ — Fixed income securities: ​ ​ ​ ​ ​ ​ Corporate bonds / U.K. Gilts ​ 2,529 ​ — ​ 2,529 ​ — Other investments: ​ ​ ​ ​ ​ ​ Diversified growth fund ​ 8,417 ​ — ​ 8,417 ​ — Liability driven investments ​ ​ 20,258 ​ ​ — ​ ​ 20,258 ​ ​ — Multi-asset credit fund ​ ​ 2,158 ​ ​ — ​ ​ 2,158 ​ ​ — Total fair value ​ $ 45,693 ​ $ 932 ​ $ 44,761 ​ $ — ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, 2021 ​ Total Level 1 Level 2 Level 3 Asset Category: ​ ​ ​ ​ ​ ​ ​ ​ Cash ​ $ 149 ​ $ 149 ​ $ — ​ $ — Equity funds: ​ ​ ​ ​ ​ U.K. ​ 17,423 ​ — ​ 17,423 ​ — Other international ​ 11,909 ​ — ​ 11,909 ​ — Fixed income securities: ​ ​ ​ ​ ​ ​ Corporate bonds / U.K. Gilts ​ 2,292 ​ — ​ 2,292 ​ — Other investments: ​ ​ ​ ​ ​ ​ Diversified growth fund ​ 23,122 ​ — ​ 23,122 ​ — Liability driven investments ​ ​ 31,158 ​ ​ — ​ ​ 31,158 ​ ​ — Multi-asset credit fund ​ ​ 3,919 ​ ​ — ​ ​ 3,919 ​ ​ — Total fair value ​ $ 89,972 ​ $ 149 ​ $ 89,823 ​ $ — ​ The plan assets are categorized as follows, as applicable: Level 1: Any asset for which a unit price is available and used without adjustment, cash balances, etc. Level 2: Any asset for which the amount disclosed is based on market data, for example a fair value measurement based on a present value technique (where all calculation inputs are based on data). Level 3: Other assets. For example, any asset value with a fair value adjustment made not based on available indices or data. Employer Contributions The Company’s funding is based on governmental requirements and differs from those methods used to recognize pension expense. The Company made contributions of $2.9 million and $3.2 million to its pension plans during the years ended December 31, 2022 and 2021, respectively. The Company has fully funded the pension plans for 2022 based on current plan provisions. The Company expects to contribute $2.7 million to the pension plans during 2023, based on current plan provisions. Estimated Future Benefit Payments The estimated future pension benefit payments expected to be paid to plan participants are as follows: ​ ​ ​ ​ ​ ​ ​ Estimated ​ ​ Benefit ​ Payments Year ended December 31, ​ ​ ​ 2023 ​ $ 1,872 2024 ​ 2,067 2025 ​ 2,656 2026 ​ 2,674 2027 ​ 2,978 2028 – 2032 ​ 13,615 Total ​ $ 25,862 ​

Commitments and Contingencies

Commitments and Contingencies	12 Months Ended
	Dec. 31, 2022
Commitments and Contingencies
Commitments and Contingencies	14. Commitments and Contingencies Litigation The Company is, from time to time, involved in certain legal proceedings, inquiries, claims and disputes, which arise in the ordinary course of business. Although management cannot predict the outcomes of these matters, management does not believe these actions will have a material, adverse effect on the Company’s consolidated balance sheets, consolidated statements of operations or consolidated statements of cash flows. Appraisal Action ​ On March 26, 2020, the Delaware Court of Chancery entered a judgment against the Company’s subsidiary SourceHOV Holdings, Inc. (“SourceHOV”) in the amount of $57.7 million inclusive of costs and interest arising out of the petition for appraisal pursuant to 8 Del. C. § 262 in the Delaware Court of Chancery, captioned Manichaean Capital, LLC, et al. v. SourceHOV Holdings, Inc., C.A. No. 2017 0673 JRS (the “Appraisal Action”). The Appraisal Action arose out of a preliminary transaction in connection with the acquisition of SourceHOV and Novitex Holdings, Inc., by Quinpario in July 2017 (“Novitex Business Combination”), and the petitioners sought, among other things, a determination of the fair value of their SourceHOV shares at the time of the Novitex Business Combination; an order that SourceHOV pay that value to the petitioners, together with interest at the statutory rate; and an award of costs, attorneys’ fees, and other expenses. On December 31, 2021, the Company agreed to settle the Appraisal Action along with a separate case brought by the same plaintiffs for Adverse Arbitration Order ​ In April 2020, one of the Company’s Nordic subsidiaries commenced an arbitration in Finland against a customer alleging breach of contract and other damages in connection with an outsourcing services agreement and transition services agreement executed in 2017. In September 2020, the customer submitted counterclaims against the Company in an aggregate amount in excess of €10.0 million. Following an expedited arbitration, in late November 2020, the arbitrator awarded the customer approximately $13.0 million in the aggregate for the counterclaimed damages and costs. The Company filed an application to annul the award in late January 2021 with the relevant court asserting, among other bases, that the arbitrator violated due process and procedural rules by disallowing the Company’s witness and expert testimony and maintaining the expedited format following the assertion of significant counterclaims which would ordinarily have required the application of normal rather than expedited rules. On May 28, 2021, the parties entered into a settlement agreement resolving this dispute for a total of $8.8 million including the reimbursement of certain third party charges. As of December 31, 2022 and 2021, there was a net outstanding balance of $1.6 million and $3.3 million, respectively for this matter included in Accrued liabilities on our consolidated balance sheets. Contract-Related Contingencies The Company has certain contingent obligations that arise in the ordinary course of providing services to its customers. These contingencies are generally the result of contracts that require the Company to comply with certain performance measurements or the delivery of certain services to customers by a specified deadline. The Company believes the adjustments to the transaction price, if any, under these contract provisions will not result in a significant revenue reversal or have a material adverse effect on the Company’s consolidated balance sheets, consolidated statements of operations or consolidated statements of cash flows.

Fair Value Measurement

Fair Value Measurement	12 Months Ended
	Dec. 31, 2022
Fair Value Measurement
Fair Value Measurement	15. Fair Value Measurement Assets and Liabilities Measured at Fair Value The carrying amount of assets and liabilities including cash and cash equivalents, accounts receivable, accounts payable and current portion of other debt approximated their fair value as of December 31, 2022 and 2021, due to the relative short maturity of these instruments. Management estimates the fair values of the secured term loan, secured 2023 notes and secured 2026 notes at approximately 64.0%, 65.0% and 15.5% respectively, of the respective principal balance outstanding as of December 31, 2022. The fair values of secured borrowings under the Company’s securitization facility and BRCC facility are equal to the respective carrying values. Other debt represents the Company’s outstanding loan balances associated with various hardware, software purchases, maintenance and leasehold improvements along with loans and receivables factoring arrangement entered into by subsidiaries of the Company and as such, the cost incurred would approximate fair value. Property and equipment, intangible assets, capital lease obligations, and goodwill are not required to be re-measured to fair value on a recurring basis. These assets are evaluated for impairment if certain triggering events occur. If such evaluation indicates that impairment exists, the respective asset is written down to its fair value. The Company determined the fair value of its long-term debt and current portion of long-term debts using Level 2 inputs including the recent issue of the debt, the Company’s credit rating, and the current risk-free rate. The following table provides the carrying amounts and estimated fair values of the Company’s financial instruments as of December 31, 2022 and December 31, 2021: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Carrying ​ Fair ​ Fair Value Measurements As of December 31, 2022 Amount Value Level 1 Level 2 Level 3 Recurring assets and liabilities: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Long-term debt ​ $ 942,035 ​ $ 184,968 ​ $ — ​ $ 184,968 ​ $ — Current portion of long-term debts ​ ​ 154,802 ​ ​ 121,893 ​ ​ — ​ ​ 121,893 ​ ​ — Nonrecurring assets and liabilities: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Goodwill ​ ​ 186,802 ​ ​ 186,802 ​ ​ — ​ ​ — ​ ​ 186,802 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Carrying ​ Fair Fair Value Measurements As of December 31, 2021 Amount Value Level 1 Level 2 Level 3 Recurring assets and liabilities: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Long-term debt ​ $ 1,012,452 ​ $ 803,668 ​ $ — ​ $ 803,668 ​ $ — Nonrecurring assets and liabilities: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Goodwill ​ ​ 358,323 ​ ​ 358,323 ​ ​ — ​ ​ — ​ ​ 358,323 ​

Stock-Based Compensation

Stock-Based Compensation	12 Months Ended
	Dec. 31, 2022
Stock-Based Compensation
Stock-Based Compensation	16. Stock-Based Compensation Exela 2018 Stock Incentive Plan On January 17, 2018, Exela’s 2018 Stock Incentive Plan (the “2018 Plan”) became effective. The 2018 Plan provides for the grant of incentive and nonqualified stock options, restricted stock, restricted stock units, stock appreciation rights, performance awards, and other stock-based compensation to eligible participants. The Company was initially authorized to issue up to 138,729 shares of Common Stock under the 2018 Plan. On June 27, 2022, the shareholders of the Company approved our Amended and Restated 2018 Stock Incentive Plan increasing the number of shares of Common Stock reserved for issuance from an original 138,729 shares to 892,404. Restricted Stock Unit Grants Restricted stock unit awards generally vest ratably over a one A summary of restricted stock unit activities under the 2018 Plan for the year ended December 31, 2022 is summarized in the following table: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Average ​ ​ ​ ​ ​ ​ ​ Weighted ​ Remaining ​ ​ ​ ​ Number ​ Average Grant ​ Contractual Life ​ Aggregate ​ of Units Date Fair Value (Years) Intrinsic Value Outstanding Balance as of December 31, 2021 ​ 68,450 ​ $ 34.95 ​ 0.11 ​ $ 2,393 Granted — ​ — ​ ​ ​ ​ ​ Forfeited — ​ — ​ ​ ​ ​ ​ Vested (66,935) ​ 35.00 ​ ​ ​ ​ ​ Outstanding Balance as of December 31, 2022 ​ 1,515 ​ $ 33.00 0.41 ​ $ 50 ​ Certain RSUs that vested during the year ended December 31, 2022 were net-share settled such that the Company withheld shares with value equivalent to the employee’s minimum statutory obligation for applicable income and other employment taxes, and remitted the cash to the appropriate taxing authorities. The total shares withheld were 8,998 shares and were based on the value of the RSUs on their respective vesting dates as determined by the Company’s closing stock price. Total payment for the employee’s tax obligations to taxing authorities was $0.1 million and is reflected as a financing activity within the consolidated statements of cash flows. ​ Options Under the 2018 Plan, stock options are granted at a price per share not less than 100% of the fair market value per share of the underlying stock at the grant date. The vesting period for each option award is established on the grant date, and the options generally expire 10 years from the grant date. Options granted under the 2018 Plan generally require no less than a two four ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Average ​ ​ ​ ​ ​ ​ ​ Weighted ​ Weighted ​ Remaining ​ ​ ​ ​ ​ ​ ​ Average Grant ​ Average ​ Vesting Period ​ Aggregate ​ Outstanding Date Fair Value Exercise Price (Years) Intrinsic Value (2) Outstanding Balance as of December 31, 2021 ​ 72,265 $ 112.60 $ 235.69 0.69 $ — Granted — ​ — ​ ​ ​ ​ ​ ​ ​ Exercised — ​ ​ — ​ ​ ​ ​ ​ ​ ​ ​ Forfeited (1,881) ​ ​ 106.16 ​ ​ ​ ​ ​ ​ ​ ​ Expired ​ — ​ ​ — ​ ​ ​ ​ ​ ​ ​ ​ Outstanding Balance as of December 31, 2022 (1) 70,384 $ 112.77 $ 235.59 0.20 $ — ​ (1) 52,158 of the outstanding options are exercisable as of December 31, 2022. (2) Exercise prices of all of the outstanding options as of December 31, 2022 were higher than the market price of the shares of the Company. Therefore, aggregate intrinsic value was zero. ​ As of December 31, 2022, there was approximately $0.2 million of total unrecognized compensation expense related to non-vested restricted stock unit awards and stock option awards under the 2018 Plan, which will be recognized over the respective service period. Stock-based compensation expense is recorded within Selling, general, and administrative expenses. The Company incurred total compensation expense of $1.0 million, $2.7 million, and $2.8 million related to restricted stock unit awards and stock option awards under the 2018 Plan awards for the years ended December 31, 2022, 2021, and 2020, respectively. The Company reversed compensation expense of $0.6 million on account of agreed cancellation of Common Stock issued for Director’s vested restricted stock units during the year ended December 31, 2022. ​ Market Performance Units On September 14, 2021, the Company granted its Executive Chairman performance units with a market performance condition, which are notional units representing the right to receive one share of Common Stock (or the cash value of one share of Common Stock). Until such time that the Company obtained the approval of the stockholders of the Company regarding an increase to the number of shares authorized for issuance under its 2018 Plan in accordance with Nasdaq Listing Rule 5635(a), these performance units would be settled in cash, and following such shareholder approval, at the election of the compensation committee of the Company, might be settled in cash or in shares of Common Stock. The performance units provide that until an increase to the share reserve is approved, such performance units are subject to the terms and conditions of the 2018 Plan as though granted thereunder, but not be considered an award that is outstanding under the plan, and following such time that the plan amendment is approved, constitute an award under the 2018 Plan. Fifty percent of the performance units covered by the award will vest if, at any time during the period commencing September 14, 2021 and ending June 30, 2024, the volume weighted average of the reported closing price of the Company’s Common Stock is $200 per share or greater on (x) 60 consecutive trading days or (y) 90 non-consecutive trading days in any 180 day period (the “Tranche 1”). In addition, the remaining 50% of the performance units will vest if, at any time during the period commencing September 14, 2021 and ending June 30, 2025, the volume weighted average of the reported closing prices of the Company’s Common Stock is $400 per share or greater on (x) 60 consecutive trading days or (y) 90 non-consecutive trading days in any 180 day period (the “Tranche 2”). Any Tranche 1 and Tranche 2 units that are not earned by June 30, 2024 and June 30, 2025, respectively, will be forfeited for no consideration and will no longer be eligible to vest. In addition, if a change in control occurs prior to the applicable expiration date, if the performance units are assumed by the acquirer, the units will remain outstanding and eligible to vest based solely on his continued service to the Company. If in connection with such change in control the performance units are not assumed by an acquirer, a number of performance units will vest based on the per share price paid in the transaction, with On June 27, 2022, the Company obtained the approval of the stockholders of the Company for the 2018 Plan amendment regarding an increase to the number of shares authorized for issuance under its 2018 Plan. After approval of the amended and restated 2018 Plan, the performance units are an award that is outstanding under the amended and restated 2018 Plan. Therefore, the performance units may be settled in cash or in shares of Common Stock of the Company at the election of the compensation committee of the Company. The fair value of per unit of the awards was determined to be $29.60 and $30.20 for Tranche 1 and Tranche 2, respectively, on the grant date by application of the Monte Carlo simulation model. Until December 31, 2021, the performance units were cash-settled awards and therefore accounted for as a liability classified award. On December 31, 2021, upon the approval of the amended and restated 2018 Plan, the performance units may be settled in cash or in shares of Common Stock of the Company at the election of the compensation committee of the Company, therefore the award was reclassified to equity. On December 31, 2021, the modification date fair value of per unit of the awards was determined to be $8.80 and $9.40 for Tranche 1 and Tranche 2, respectively, by application of the Monte Carlo simulation model. The following table summarizes the activity for the market performance restricted stock units for the year ended December 31, 2022: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Weighted Average ​ ​ ​ ​ ​ Weighted ​ Period Over ​ ​ ​ Number ​ Average ​ Which Expected ​ ​ of Units Fair Value ​ to be Recognized Outstanding Balance as of December 31, 2021 ​ ​ 425,000 ​ $ 9.10 ​ 2.98 Granted ​ — ​ — ​ Forfeited ​ — ​ — ​ ​ Vested ​ — ​ — ​ ​ Outstanding Balance as of December 31, 2022 ​ ​ 425,000 ​ $ 9.10 ​ 2.98 ​ As of December 31, 2022, there was approximately $1.8 million of total unrecognized compensation expense related to non-vested performance unit awards, which will be recognized over the remaining requisite service period. We recognized $0.9 million and $1.2 million compensation expense associated with the performance unit award for the years ended December 31, 2022 and 2021, respectively.

Stockholders' Equity

Stockholders' Equity	12 Months Ended
	Dec. 31, 2022
Stockholders' Equity
Stockholders' Equity	17. Stockholders’ Equity The following description summarizes the material terms and provisions of the securities that the Company has authorized. Common Stock The Company is authorized to issue 1,600,000,000 shares of Common Stock. Except as otherwise required by law or as otherwise provided in any certificate of designation for any series of preferred stock, the holders of our Common Stock and Tandem Preferred Stock (that provides a vote to holders of our Series B Preferred Stock, as described below) possess all voting power for the election of our Board of Directors (the “Board”) and all other matters requiring stockholder action and will at all times vote together as one class on all matters submitted to a vote of Exela stockholders. Holders of our Common Stock are entitled to one vote per share on matters to be voted on by stockholders. Holders of our Common Stock will be entitled to receive such dividends and other distributions, if any, as may be declared from time to time by the Board in its discretion out of funds legally available therefor and shall share equally on a per share basis in such dividends and distributions. The holders of the Common Stock have no conversion, preemptive or other subscription rights and there are no sinking fund or redemption provisions applicable to the Common Stock. As of December 31, 2022 and December 31, 2021, there were 278,655,235 and 13,259,748 shares of Common Stock outstanding, respectively. Reverse Stock Split On July 25, 2022, we effected the one-for- twenty twenty Giving effect to the Reverse Stock Split the Company’s issued and outstanding stock decreased from 265,194,961 to 13,259,748 as at December 31, 2021. Common Stock At-The-Market Sales Program On May 27, 2021, the Company entered into an At Market Issuance Sales Agreement (“First ATM Agreement”) with B. Riley Securities, Inc. (“B. Riley”) and Cantor Fitzgerald & Co. (“Cantor”), as distribution agents, under which the Company may offer and sell shares of the Company’s Common Stock from time to time through the Distribution Agents, acting as sales agent or principal. On September 30, 2021, the Company entered into a second At Market Issuance Sales Agreement with B. Riley, BNP Paribas Securities Corp., Cantor, Mizuho Securities USA LLC and Needham & Company, LLC, as distribution agents (together with the First ATM Agreement, the “ATM Agreement”). Sales of the shares of Common Stock under the ATM Agreement, have been in “at the market offerings” as defined in Rule 415 under the Securities Act, including, without limitation, sales made directly on or through the Nasdaq or on any other existing trading market for the Common Stock, as applicable, or to or through a market maker or any other method permitted by law, including, without limitation, negotiated transactions and block trades. Shares of Common Stock sold under the ATM Agreement have been offered pursuant to the Company’s Registration Statement on Form S-3 (File No. 333-255707), filed with the SEC on May 3, 2021, and declared effective on May 12, 2021 and the Company’s Registration Statement on Form S-3 (File No. 333-263909), filed with the SEC on March 28, 2022, and declared effective on May 10, 2022, and the prospectuses and related prospectus supplements included therein for sales of shares of Common Stock as follows: ​ Supplement Period Number of Shares Sold Weighted Average Price Per Share Gross Proceeds Net Proceeds Prospectus supplement dated May 27, 2021 with an aggregate offering price of up to $100.0 million (“Common ATM Program–1”) May 28, 2021 through July 1, 2021 2,471,185 $40.164 $99.3 million $95.7 million Prospectus supplement dated June 30, 2021 with an aggregate offering price of up to $150.0 million (“Common ATM Program–2”) June 30, 2021 through September 2, 2021 2,879,023 $52.069 $149.9 million $144.4 million Prospectus supplement dated September 30, 2021 with an aggregate offering price of up to $250.0 million (“Common ATM Program–3”) October 6, 2021 through March 31, 2022 16,743,797 $14.931 $250.0 million $241.0 million Prospectus supplement dated May 23, 2022 with an aggregate offering price of up to $250.0 million (“Common ATM Program–4”) May 24, 2022 through December 31, 2022 256,887,619 $0.612 $157.1 million $152.3 million ​ Due to the late filing of this Annual Report the Company expects to lose eligibility to use Form S-3 for twelve full calendar months following the date this Annual Report was due. ​ Share Buyback Program On August 10, 2022, the Company’s Board authorized a share buyback program (the “2022 Share Buyback Program”), pursuant to which the Company was permitted to repurchase up to 10,000,000 shares of Common Stock over the next two-year period. The 2022 Share Buyback Program does not obligate the Company to repurchase any shares of Common Stock. During the year ended December 31, 2022, we repurchased and concurrently retired 357,461 shares of Common Stock at an average share price of $1.348 per share pursuant to the 2022 Share Buyback Program. The Company records such stock repurchases as a reduction to stockholders’ equity. The Company allocates the excess of the repurchase price over the par value of shares acquired to Accumulated Deficit and Additional Paid-in Capital. The portion allocated to Additional Paid-in Capital is determined by dividing the number of shares to be retired by the number of shares issued multiplied by the balance of Additional Paid-in Capital as of the retirement date. Series A Preferred Stock The Company is authorized to issue 20,000,000 shares of preferred stock with such designations, voting and other rights and preferences as may be determined from time to time by the Board. The Company has designated 2,800,000 shares of its authorized preferred stock as Series A Preferred Stock. At December 31, 2022 and December 31, 2021, the Company had 2,778,111 shares of Series A Preferred Stock outstanding. The par value of the Series A Preferred Stock is $0.0001 per share. Each share of Series A Preferred Stock is convertible at the holder’s option, at any time into the number of shares of Common Stock determined as of the date of conversion using a certain conversion formula that takes into account the amount of Liquidation Preference per share as adjusted for accrued but unpaid dividends, as described below. As of December 31, 2022, after taking into account the effect of the Reverse Stock Split, each outstanding share of Series A Preferred Stock was convertible into 0.0263 shares of Common Stock using this conversion formula. Accordingly, as of December 31, 2022, 73,058 shares of Common Stock were issuable upon conversion of the remaining 2,778,111 shares of Series A Preferred Stock. Holders of the Series A Preferred Stock are entitled to receive cumulative dividends at a rate per annum of 10 % of the dollar amount of per share liquidation preference (plus accumulated but unpaid dividends, the “Series A Liquidation Preference”) per share of Series A Preferred Stock, paid or accrued quarterly in arrears on the 15 th day of each March, June, September and December. From the issue date through December 31, 2022, the amount of all accrued but unpaid dividends on the Series A Preferred Stock have been added to the Series A Liquidation Preference. The Company shall add the amount of all accrued but unpaid dividends on each quarterly dividend payment date to the Series A Liquidation Preference, except to the extent the Company elects to make all or any portion of such payment in cash on or prior to the applicable dividend payment date, in which case, the amount of the accrued but unpaid dividends that is added to the Series A Liquidation Preference shall be reduced on a dollar-for-dollar basis by the amount of any such cash payment. The Company is not required to make any payment or allowance for unpaid dividends, whether or not in arrears, on converted shares of Series A Preferred Stock or for dividends on the shares of Common Stock issued upon conversion of such shares. The dividend accumulation for the years ended December 31, 2022 and 2021 was $3.6 million and $1.6 million, respectively as reflected on the Consolidated Statement of Operations. As of December 31, 2022, the total accumulated but unpaid dividends on the Series A Preferred Stock since inception on July 12, 2017 was $15.9 million. The per share average of cumulative preferred dividends is $5.7 . In addition, holders of the Series A Preferred Stock will participate in any dividend or distribution of cash or other property paid in respect of the Common Stock pro rata with the holders of the Common Stock (other than certain dividends or distributions that trigger an adjustment to the conversion rate, as described in the Certificate of Designations), as if all shares of Series A Preferred Stock had been converted into Common Stock immediately prior to the date on which such holders of the Common Stock became entitled to such dividend or distribution. Series B Preferred Stock and Tandem Preferred Stock In two separate exchange offers made on February 24, 2022 (the “First Share Exchange Offer”) and May 2, 2022 (the “Second Share Exchange Offer”), the Company offered its common stockholders the opportunity to exchange shares of Common Stock for its Series B Preferred Stock, par value $0.0001 per share, with each 20 shares of Common Stock being exchangeable for one share of Series B Preferred Stock having a liquidation preference of $25.00 per share (without giving effect to the Reverse Stock Split). On March 11, 2022, the Company designated 5,000,000 shares of its authorized and unissued preferred stock as Series B Preferred Stock and filed a Certificate of Designation of Series B Preferred Stock of Exela Technologies Inc., or the Series B Certificate of Designation. The First Share Exchange Offer expired on March 10, 2022, and 18,006,560 shares of Common Stock were validly tendered for exchange (without giving effect to the Reverse Stock Split). On March 11, 2022, the Company issued a total of 900,328 shares of Series B Preferred Stock in exchange of all such tendered and accepted shares of Common Stock. The Second Share Exchange Offer expired on May 17, 2022, and 42,591,440 shares of Common Stock were validly tendered for exchange (without giving effect to the Reverse Stock Split). On May 18, 2022, the Company issued a total of 2,129,572 shares of Series B Preferred Stock in exchange of all such tendered and accepted shares of Common Stock. The tendered and accepted shares of Common Stock were cancelled. The Series B Preferred Stock are listed on the Nasdaq under the symbol “XELAP”. At December 31, 2022, the Company had 3,029,900 shares of Series B Preferred Stock outstanding. Each share of Series B Preferred Stock is convertible at the holder’s option, at any time into the number of shares of Common Stock determined as of the date of conversion using a certain conversion formula that takes into account the amount of liquidation preference per share as adjusted for accrued but unpaid dividends, as described below. As of December 31, 2022, after taking into account the effect of the Reverse Stock Split and payment of the accrued dividend, each outstanding share of Series B Preferred Stock was convertible into 1.0150 share of Common Stock using this conversion formula. Accordingly, as of December 31, 2022, 3,075,349 shares of Common Stock were issuable upon conversion of 3,029,900 shares of outstanding Series B Preferred Stock. Holders of the Series B Preferred Stock are entitled to receive cumulative dividends at a rate per annum of 6% of the dollar amount of per share liquidation preference (plus accumulated but unpaid dividends, the “Series B Liquidation Preference”) per share of Series B Preferred Stock, paid or accrued quarterly in arrears on the last day of each of March, June, September and December. The Company shall add the amount of all accrued but unpaid dividends on each quarterly dividend payment date to the Series B Liquidation Preference, except to the extent the Company elects to make all or any portion of such payment in cash on or prior to the applicable dividend payment date, in which case, the amount of the accrued but unpaid dividends that is added to the Series B Liquidation Preference shall be reduced on a dollar-for-dollar basis by the amount of any such cash payment. The Company is not required to make any payment or allowance for unpaid dividends, whether or not in arrears, on converted shares of Series B Preferred Stock or for dividends on the shares of Common Stock issued upon conversion of such shares. The dividend accumulation for the year ended December 31, 2022 was $3.6 million as reflected on the Consolidated Statement of Operations. The per share average of cumulative preferred dividends is $1.21. During the year ended December 31, 2022, the Company paid accumulated dividend of $2.5 million. As of December 31, 2022, there was $1.1 million of accumulated but unpaid dividend balance on the Series B Preferred Stock. In addition, holders of the Series B Preferred Stock will participate in any dividend or distribution of cash or other property paid in respect of the Common Stock pro rata with the holders of the Common Stock (other than certain dividends or distributions that trigger an adjustment to the conversion rate, as described in the Certificate of Designations), as if all shares of Series B Preferred Stock had been converted into Common Stock immediately prior to the date on which such holders of the Common Stock became entitled to such dividend or distribution. Holders of Series B Preferred Stock also have rights to vote for the election of one additional director to serve on the Board, if dividends on Series B Preferred Stock are in arrears for eight or more consecutive quarters, until all unpaid and accumulated dividends on the Series B Preferred Stock have been paid or declared and a sum sufficient for payment is set aside for such payment. On May 17, 2022, the Company issued one share of tandem preferred stock, par value $0.0001 per share (the “Tandem Preferred Stock”), as a dividend on its existing shares of outstanding Series B Preferred Stock. Any issuance of Series B Preferred Stock after this date shall be automatically accompanied by an equal number of shares of Tandem Preferred Stock. Tandem Preferred Stock are embedded in the Series B Preferred Stock and they provide voting rights to the existing shares of Series B Preferred Stock. Each share of Series B Preferred Stock disclosed in the consolidated balance sheet, the consolidated statements of stockholders’ deficit and the notes to the consolidated financial statements embeds one share of Tandem Preferred Stock. On all matters submitted to a vote of the stockholders of the Company, the holders of the Series B Preferred Stock through their holdings of Tandem Preferred Stock will be entitled to vote with the holders of the Common Stock as a single class. Each share of Tandem Preferred Stock entitles the holder to one vote per share, subject to adjustment for issuance of any shares of Common Stock pursuant to any dividend or distribution on shares of Common Stock, share split or share combination or other transactions as specified in the Certificate of Designation of Tandem Preferred Stock. Shares of Tandem Preferred Stock are not entitled to receive dividends of any kind. In the case of a transfer of the underlying Series B Preferred Stock by a holder to any transferee, the Tandem Preferred Stock shall be automatically transferred simultaneously to such transferee without any further action by such Holder. Upon the redemption of a holder’s shares of Series B Preferred Stock or the conversion of shares of Series B Preferred Stock into Common Stock, an equal number of such holder’s shares of Tandem Preferred Stock shall, without any further action required by the holder, be automatically transferred to the Company for cancellation without the payment of any additional consideration by the Company. In the event of any liquidation, winding-up or dissolution of the Company each holder of the Tandem Preferred Stock shall be entitled to receive and to be paid out of the assets of the Company available for distribution to its stockholders an amount in cash equal to the par value of such Tandem Preferred Stock with respect to each share of Tandem Preferred Stock held by such holder. Treasury Stock As of December 31, 2022, the Company has 46,452 shares repurchased and held as treasury stock under a prior expired share buyback program authorized on November 8, 2017. During the first quarter of 2020, 76,179 shares of Common Stock were returned to the Company in connection with the Appraisal Action. These shares are also included in treasury stock. The Company records treasury stock using the cost method. Warrants At December 31, 2022, there were warrants outstanding to purchase 486,591 shares of our Common Stock, consisting of 9,731,819 warrants to purchase one-twentieth of one share from the private placement that was completed in March 2021. Private Placement of Unregistered Shares and Warrants ​ On March 15, 2021, the Company, entered into a securities purchase agreement with certain accredited institutional investors pursuant to which the Company issued and sold to ten accredited institutional investors in a private placement an aggregate of 486,591 unregistered shares of the Company’s Common Stock at a price of $55.00 per share and an equal number of warrants, generating gross proceeds to the Company of $26.8 million. Cantor Fitzgerald acted as underwriter in connection with such sale of unregistered securities and received a placement fee of 5.5% of gross proceeds in connection with such service. In selling the shares without registration, the Company relied on exemptions from registration available under Section 4(a)(2) of the Securities Act of 1933 and Rule 506 promulgated thereunder. The Company filed a registration statement on Form S-3 on May 3, 2021 that registered these shares and the shares underlying these private placement warrants. Each private placement warrant entitles the holder to purchase one-twentieth of one share of Common Stock, at an exercise price of $80.00 per share and will expire on September 19, 2026. The private placement warrants are not traded as of December 31, 2022 and are not subject to redemption by the Company.

Related-Party Transactions

Related-Party Transactions	12 Months Ended
	Dec. 31, 2022
Related-Party Transactions
Related-Party Transactions	18. Related-Party Transactions Relationship with HandsOn Global Management The Company incurred reimbursable travel expenses to HOVS LLC and HandsOn Fund 4 I, LLC (collectively, and together with certain of their affiliated entities managed by HandsOn Global Management LLC, including such entity, “HGM”) of less than $0.1 million, less than $0.1 million and $0.1 million for the years ended December 31, 2022, 2021 and 2020, respectively. Certain members of our Board, including our Executive Chairman, Par Chadha, Sharon Chadha, Ron Cogburn, and James Reynolds are, have been, or may be deemed to be affiliated with HGM. Pursuant to a master agreement dated January 1, 2015 between Rule 14, LLC, a portfolio company of HGM, and a subsidiary of the Company, the Company incurs marketing fees to Rule 14, LLC. Similarly, the Company is party to ten master agreements with entities affiliated with HGM’s managed funds, each of which were entered into during 2015 and 2016. Each master agreement provides the Company with use of certain technology and includes a reseller arrangement pursuant to which the Company is entitled to sell these services to third parties. Any revenue earned by the Company in such third-party sales is shared 75%/25% with each of HGM’s venture affiliates in favor of the Company. The brands Zuma, Athena, Peri, BancMate, Spring, Jet, Teletype, CourtQ and Rewardio are part of the HGM managed funds. The Company has the license to use and resell such brands, as described in the master agreements. The Company incurred fees relating to these agreements of $6.9 million, $5.7 million, and $1.9 million for the years ended December 31, 2022, 2021 and 2020, respectively. Certain operating companies lease their operating facilities from HOV RE, LLC and HOV Services Limited, which are affiliates under common control with HGM. The rental expense for these operating leases was $0.2 million, $0.2 million, and $0.2 million for the years ended December 31, 2022, 2021, and 2020, respectively. In addition, HOV Services, Ltd. provides the Company data capture and technology services. The expense recognized for these services was approximately $1.5 million, $1.3 million, and $1.4 million for the years ended December 31, 2022, 2021, and 2020, respectively. These expenses are included in cost of revenue in the consolidated statements of operations. Certain premium payments, secondary offering fees and legal expenses were reimbursed to Ex-Sigma 2, LLC, our principal stockholder at the Closing of the Novitex Business Combination (“Ex-Sigma 2”), pursuant to the terms of the Consent, Waiver and Amendment dated June 15, 2017, by and among the Company, Quinpario Merger Sub I, Inc., Quinpario Merger Sub II, Inc., SourceHOV, Novitex, Novitex Parent, L.P., Ex Sigma LLC, HOVS LLC and HandsOn Fund 4 I, LLC, amending the Novitex Business Combination agreement (the “Consent, Waiver and Amendment”). These expenses are included in related party expense in the consolidated statements of operations. The Company recorded related party expenses of $0.3 million for the year ended December 31, 2020 for reimbursable legal expenses of Ex-Sigma 2. The Company made payments totaling $5.6 million to Ex-Sigma 2 during the fourth quarter of 2019. Separately, the Company determined it was obligated to reimburse premium payments of $6.9 million made by Ex-Sigma 2 on the Margin Loan under the terms of the Consent, Waiver and Amendment. Pursuant to a written settlement agreement entered into in June 2020, Ex-Sigma, SourceHOV and the Company agreed that the $5.6 million of payments made during the fourth quarter of 2019 would be accepted to fully discharge the Company’s obligation to reimburse Ex-Sigma 2 for the $6.9 million of premium payments. The Company recorded the difference of $1.3 million between the obligation amount and the settlement amount as an increase to additional paid in capital in the consolidated statements of stockholders’ deficit for the year ended December 31, 2020. Consulting Agreement The Company receives services from Oakana Holdings, Inc. The Company and Oakana Holdings, Inc. are related through a family relationship between certain shareholders and the president of Oakana Holdings, Inc. The expense recognized for these services was approximately less than $0.1 million, $0.2 million and $0.2 million for the years ended December 31, 2022, 2021 and 2020, respectively. Subscription Agreements During the year ended December 31, 2021, the Company entered into separate subscription agreements with five of its directors. Pursuant to these subscription agreements, the Company issued and sold 3,125, 7,936, 3,174, 3,968 and 1,984 shares of Common Stock of the Company to Sharon Chadha, Par Chadha, Martin Akins, J. Coley Clark and John Rexford, respectively, for a purchase price of $0.1 million, $0.2 million, less than $0.1 million, $0.1 million and less than $0.1 million, respectively. On July 21, 2022, the Company entered into a subscription agreement with its Executive Chairman. Pursuant to this subscription agreement, on August 11, 2022, the Company issued and sold 70,921 shares of Common Stock of the Company to Par Chadha for a purchase price of $0.1 million. Subscription, Voting and Redemption Agreement On May 19, 2022, the Company issued 1,000,000 shares of special voting preferred stock, par value $0.0001 per share (“Redeemable Special Voting Preferred Stock”) at par value of $100 to GP-HGM LLC, an entity affiliated to the Executive Chairman of the Company, pursuant to a certain subscription, voting and redemption agreement (the “Subscription, Voting and Redemption Agreement”). The Company designated 1,000,000 shares of its authorized and unissued preferred stock as special voting preferred stock and filed a certificate of designations, preferences, rights and limitations for the special voting preferred stock. The Executive Chairman of the Company was the designated manager of GP-HGM LLC. As a sole holder of the Redeemable Special Voting Preferred Stock, GP-HGM LLC was entitled to 20,000 votes per share, to be voted together and in proportion with the holders of the Company’s voting capital stock as a single class at the Company’s 2022 annual meeting of the stockholders on two specific proposals: (a) approval of the adoption of an amendment to the Company’s certificate of incorporation to effect a reverse split of its outstanding Common Stock (the “Reverse Stock Split Proposal”) and (b) approval of an amendment to the Company’s certificate of incorporation to increase the number of authorized shares of preferred stock from 20,000,000 shares to 40,000,000 shares (the “Preferred Stock Increase Proposal”). The Redeemable Super Voting Preferred Stock were redeemed at par on June 28, 2022. Relationship with Apollo Global Management, LLC The Company provided services to and received services from certain Apollo Global Management, LLC (“Apollo”) affiliated companies. Funds managed by Apollo held the second largest position in our Common Stock following the Novitex Business Combination and had the right to designate two of the Company’s directors pursuant to a director nomination agreement. Apollo has announced that its affiliated funds ceased being shareholders on March 11, 2020. The Company excluded disclosure of transactions related to Apollo after March 31, 2020 as the related party relationship with Apollo ceased during the first quarter of 2020. On November 18, 2014, one of the Company’s subsidiaries entered into a master services agreement with an indirect wholly owned subsidiary of Apollo. Pursuant to this master services agreement, the Company provided printer supplies and maintenance services, including toner maintenance, training, quarterly business review and printer procurement. The Company recognized revenue of $0.1 million under this agreement for the year ended December 31, 2020 in its consolidated statements of operations. In April 2016, one of the Company’s subsidiaries entered into a master services agreement with Presidio Networked Solutions Group, LLC ("Presidio Group"), a wholly owned subsidiary of Presidio, Inc., a portion of which is owned by affiliates of Apollo. Pursuant to this master services agreement, Presidio Group provided the Company with employees, subcontractors, and/or goods and services. For the year ended December 31, 2020, there were related party expenses of $0.2 million for this service. On January 18, 2017, one of the Company’s subsidiaries entered into a master purchase and professional services agreement with Caesars Enterprise Services, LLC (‘‘Caesars’’). Caesars is controlled by investment funds affiliated with Apollo. Pursuant to this master purchase and professional services agreement, the Company provided managed print services to Caesars, including general equipment operation, supply management, support services and technical support. The Company recognized revenue of $0.9 million for year ended December 31, 2020. On May 5, 2017, one of the Company’s subsidiaries entered into a master services agreement with ADT LLC. ADT LLC is controlled by investment funds affiliated with Apollo. Pursuant to this master services agreement, the Company provided ADT LLC with mailroom and onsite mail delivery services at an ADT LLC office location and managed print services, including supply management, equipment maintenance and technical support services. The Company recognized revenue of $0.3 million in our consolidated statements of operations from ADT LLC under this master services agreement for the year ended December 31, 2020. On July 20, 2017, one of the Company’s subsidiaries entered into a master services agreement with Diamond Resorts Centralized Services Company. Diamond Resorts Centralized Services Company is controlled by investment funds affiliated with Apollo. Pursuant to this master services agreement, the Company provided commercial print and promotional product procurement services to Diamond Resorts Centralized Services Company, including sourcing, inventory management and fulfillment services . The Company recognized revenue of $0.9 million for the year ended December 31, 2020 and cost of revenue of less than $0.1 million for the year ended December 31, 2020 from Diamond Resorts Centralized Services Company under this master services agreement Payable and Receivable/Prepayment Balances with Affiliates Payable and receivable/prepayment balances with affiliates as of December 31, 2022 and December 31, 2021 are as follows below: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, 2022 December 31, 2021 ​ ​ Receivables and Prepaid Expenses ​ Payables ​ Receivables and Prepaid Expenses ​ Payables HOV Services, Ltd ​ $ 412 ​ $ — ​ $ 708 ​ $ — Rule 14 ​ ​ — ​ ​ 2,473 ​ ​ — ​ ​ 1,483 HGM ​ ​ 347 ​ ​ — ​ ​ 7 ​ ​ — Oakana ​ ​ — ​ ​ — ​ ​ — ​ ​ 1 ​ ​ $ 759 ​ $ 2,473 ​ $ 715 ​ $ 1,484 ​

Segment and Geographic Area Inf

Segment and Geographic Area Information	12 Months Ended
	Dec. 31, 2022
Segment and Geographic Area Information
Segment and Geographic Area Information	19. Segment and Geographic Area Information The Company’s operating segments are significant strategic business units that align its products and services with how it manages its business, approaches the markets and interacts with its clients. The Company is organized into three segments: ITPS, HS, and LLPS. ITPS: HS: LLPS: The chief operating decision maker reviews segment profit to evaluate operating segment performance and determine how to allocate resources to operating segments. “Segment profit” is defined as revenue less cost of revenue (exclusive of depreciation and amortization). The Company does not allocate Selling, general, and administrative expenses, depreciation and amortization, interest expense and sundry, net. The Company manages assets on a total company basis, not by operating segment, and therefore asset information and capital expenditures by operating segments are not presented. A reconciliation of segment profit to net loss before income taxes is presented below. ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year ended December 31, 2022 ​ ITPS HS LLPS Total Revenue ​ $ 765,134 ​ $ 239,270 ​ $ 72,753 ​ $ 1,077,157 Cost of revenue (exclusive of depreciation and amortization) ​ ​ 633,673 ​ 190,835 ​ 52,966 ​ ​ 877,474 Segment profit ​ ​ 131,461 ​ ​ 48,435 ​ ​ 19,787 ​ ​ 199,683 Selling, general and administrative expenses (exclusive of depreciation and amortization) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 176,524 Depreciation and amortization ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 71,831 Impairment of goodwill and other intangible assets ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 171,182 Related party expense ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 8,923 Interest expense, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 164,870 Debt modification and extinguishment costs (gain), net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 4,522 Sundry income, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (957) Other expense, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 14,170 Net loss before income taxes ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ $ (411,382) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year ended December 31, 2021 ​ ITPS HS LLPS Total Revenue ​ $ 874,126 ​ $ 217,839 ​ $ 74,641 ​ $ 1,166,606 Cost of revenue (exclusive of depreciation and amortization) ​ ​ 672,191 ​ ​ 163,445 ​ ​ 53,459 ​ ​ 889,095 Segment profit ​ ​ 201,935 ​ ​ 54,394 ​ ​ 21,182 ​ ​ 277,511 Selling, general and administrative expenses (exclusive of depreciation and amortization) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 169,781 Depreciation and amortization ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 77,150 Impairment of goodwill and other intangible assets ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ — Related party expense ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 9,191 Interest expense, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 168,048 Debt modification and extinguishment costs (gain), net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (16,689) Sundry income, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 363 Other expense, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 401 Net loss before income taxes ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ $ (130,734) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year ended December 31, 2020 ​ ITPS HS LLPS Total Revenue ​ $ 1,005,043 ​ $ 219,047 ​ $ 68,472 ​ $ 1,292,562 Cost of revenue (exclusive of depreciation and amortization) ​ ​ 815,013 ​ ​ 159,917 ​ ​ 48,614 ​ ​ 1,023,544 Segment profit ​ ​ 190,030 ​ ​ 59,130 ​ ​ 19,858 ​ ​ 269,018 Selling, general and administrative expenses (exclusive of depreciation and amortization) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 186,104 Depreciation and amortization ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 93,953 Impairment of goodwill and other intangible assets ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ — Related party expense ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 5,381 Interest expense, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 173,878 Debt modification and extinguishment costs (gain), net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 9,589 Sundry expense, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (153) Other expense, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (34,788) Net loss before income taxes ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ $ (164,946) ​ The following table presents revenues by principal geographic area where the Company’s customers are located for the years ended December 31, 2022, 2021, and 2020. ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Years ended December 31, ​ 2022 2021 2020 United States ​ $ 878,644 ​ $ 941,985 ​ $ 1,057,006 EMEA ​ ​ 180,502 ​ ​ 205,772 ​ ​ 213,418 Other ​ ​ 18,011 ​ ​ 18,849 ​ ​ 22,138 Total Consolidated Revenue ​ $ 1,077,157 ​ $ 1,166,606 ​ $ 1,292,562 ​

Selected Quarterly Financial Re

Selected Quarterly Financial Results (Unaudited)	12 Months Ended
	Dec. 31, 2022
Selected Quarterly Financial Results (Unaudited)
Selected Quarterly Financial Results (Unaudited)	20. Selected Quarterly Financial Results (Unaudited) The following tables show a summary of the Company’s quarterly financial information for each of the four quarters of 2022 and 2021 (dollars in thousands, except per share data): ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Q1 2022 Q2 2022 Q3 2022 Q4 2022 Revenue: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ITPS ​ $ 205,007 ​ $ 190,005 ​ $ 185,309 ​ $ 184,813 HS ​ ​ 56,596 ​ ​ 56,390 ​ ​ 60,955 ​ ​ 65,329 LLPS ​ ​ 17,795 ​ ​ 20,375 ​ ​ 17,774 ​ ​ 16,809 Total Revenue ​ ​ 279,398 ​ ​ 266,770 ​ ​ 264,038 ​ ​ 266,951 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Cost of revenue: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ITPS ​ ​ 163,586 ​ 156,704 ​ 157,269 ​ 156,114 HS ​ ​ 46,731 ​ ​ 45,719 ​ ​ 48,316 ​ ​ 50,069 LLPS ​ ​ 13,187 ​ ​ 14,854 ​ ​ 12,257 ​ ​ 12,668 Cost of revenue (exclusive of depreciation and amortization) ​ ​ 223,504 ​ ​ 217,277 ​ ​ 217,842 ​ ​ 218,851 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Selling, general and administrative expenses (exclusive of depreciation and amortization) ​ 43,040 ​ 50,195 ​ 44,369 ​ 38,920 Depreciation and amortization ​ 18,212 ​ 17,993 ​ 17,737 ​ 17,889 Impairment of goodwill and other intangible assets ​ — ​ — ​ 29,565 ​ 141,617 Related party expense ​ 1,987 ​ 2,186 ​ 2,016 ​ 2,734 Operating income (loss) ​ (7,345) ​ (20,881) ​ (47,491) ​ (153,060) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Other expense (income), net: ​ ​ ​ ​ Interest expense, net ​ 39,760 ​ 42,271 ​ 40,897 ​ 41,942 Debt modification and extinguishment costs (gain) ​ 884 ​ 8,117 ​ (4,696) ​ 217 Sundry expense (income), net ​ 307 ​ (741) ​ 781 ​ (1,304) Other expense (income), net ​ 6,159 ​ 7,375 ​ (1,115) ​ 1,751 Net loss before income taxes ​ (54,455) ​ (77,903) ​ (83,358) ​ (195,666) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Income tax (expense) benefit ​ (2,501) ​ (1,296) ​ (1,924) ​ 1,522 Net loss ​ (56,956) ​ (79,199) ​ (85,282) ​ (194,144) Cumulative dividends for Series A Preferred Stock ​ (864) ​ (876) ​ (908) ​ (940) Cumulative dividends for Series B Preferred Stock ​ ​ (75) ​ ​ (1,317) ​ ​ (1,136) ​ ​ (1,137) Net loss attributable to common stockholders ​ $ (57,895) ​ $ (81,392) ​ $ (87,326) ​ $ (196,221) Weighted average outstanding common shares (Refer to Net Loss per Share discussion in Note 2) ​ 17,186,649 ​ 25,288,449 ​ 63,145,001 ​ 139,393,466 Earnings per share: ​ ​ ​ ​ ​ ​ ​ ​ Basic and diluted ​ $ (3.37) ​ $ (3.22) ​ $ (1.38) ​ $ (1.41) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Q1 2021 Q2 2021 Q3 2021 Q4 2021 Revenue: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ITPS ​ $ 231,875 ​ $ 217,260 ​ $ 208,304 ​ $ 216,687 HS ​ ​ 51,093 ​ ​ 56,204 ​ ​ 53,995 ​ ​ 56,547 LLPS ​ ​ 17,088 ​ ​ 19,545 ​ ​ 16,930 ​ ​ 21,078 Total Revenue ​ ​ 300,056 ​ ​ 293,009 ​ ​ 279,229 ​ ​ 294,312 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Cost of revenue: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ITPS ​ ​ 185,502 ​ ​ 156,669 ​ ​ 157,721 ​ ​ 172,299 HS ​ ​ 35,818 ​ ​ 38,973 ​ ​ 41,945 ​ ​ 46,709 LLPS ​ ​ 11,267 ​ ​ 13,438 ​ ​ 12,065 ​ ​ 16,689 Cost of revenue (exclusive of depreciation and amortization) ​ ​ 232,587 ​ ​ 209,080 ​ ​ 211,731 ​ ​ 235,697 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Selling, general and administrative expenses (exclusive of depreciation and amortization) ​ ​ 41,885 ​ ​ 36,390 ​ ​ 43,244 ​ ​ 48,262 Depreciation and amortization ​ ​ 19,599 ​ ​ 19,420 ​ ​ 19,094 ​ ​ 19,037 Related party expense ​ ​ 1,707 ​ ​ 2,748 ​ ​ 2,744 ​ ​ 1,992 Operating income (loss) ​ 4,278 ​ 25,371 ​ 2,416 ​ (10,676) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Other expense (income), net: ​ ​ ​ ​ Interest expense, net ​ 43,131 ​ ​ 42,867 ​ ​ 41,757 ​ ​ 40,293 Debt modification and extinguishment costs (gain) ​ ​ — ​ ​ — ​ ​ (28,070) ​ ​ 11,381 Sundry expense (income), net ​ 213 ​ ​ (787) ​ ​ 136 ​ ​ 801 Other expense, net ​ ​ 152 ​ ​ 651 ​ ​ 366 ​ ​ (768) Net loss before income taxes ​ (39,218) ​ (17,360) ​ (11,773) ​ (62,383) Income tax (expense) benefit ​ 18 ​ ​ (2,007) ​ ​ (1,441) ​ ​ (8,226) Net loss ​ (39,200) ​ (19,367) ​ (13,214) ​ (70,609) Cumulative dividends for Series A Preferred Stock ​ ​ 896 ​ ​ (798) ​ ​ (822) ​ ​ (852) Net loss attributable to common stockholders ​ $ (38,304) ​ $ (20,165) ​ $ (14,036) ​ $ (71,461) Weighted average outstanding common shares (Refer to Net Loss per Share discussion in Note 2) ​ 2,532,324 ​ ​ 3,073,701 ​ ​ 7,532,751 ​ ​ 10,357,524 Earnings per share: ​ ​ ​ — ​ Basic and diluted ​ $ (15.13) ​ $ (6.56) ​ $ ​ $ (6.90) ​

Subsequent Events

Subsequent Events	12 Months Ended
	Dec. 31, 2022
Subsequent Events.
Subsequent Events	21. Subsequent Events Common Stock At-The-Market Sales Program During January 1, 2023 through March 31, 2023, we issued an aggregate of 995,548,819 shares of Common Stock under the Common ATM Program–4 at a weighted average price of $0.070 per share, generating gross proceeds of $69.3 million and net proceeds of $67.0 million, after offering expenses. ​ Repurchase of 2023 Notes In February 2023, the Company repurchased $13.4 million principal amount of 2023 Notes. ​ Receivables Purchase Agreement Effective February 15, 2023, certain of the Company’s subsidiaries entered into a Receivables Purchase Agreement pursuant to which they agreed to sell certain existing receivables and all of their future receivables to BR EXAR, LLC, an affiliate of B. Riley Commercial Capital, LLC until such time as BR EXAR, LLC shall have collected $13.5 million, net of any costs, expenses or other amounts paid to or owing to the buyer under the agreement. The Company received $10.0 million dollars in purchase price for this arrangement. New Note, Amendments to PNC Accounts Receivables Purchase and Sale Documents, Amended BRCC Facility On February 27, 2023, a subsidiary of the Company, Exela Receivables 3 Holdco, LLC and its subsidiary Exela Receivables 3, LLC (“ER3”) and B. Riley Commercial Capital, LLC entered into a new Secured Promissory Note pursuant to which the lender agreed to lend up to $35.0 million, secured by a second lien pledge of ER3. The Company borrowed $31.5 million at closing. This new securitization facility matures in June 2025 and bears interest at a per annum rate of one-month Term SOFR plus 7.5%. Both subsidiaries are party to the existing accounts receivables purchase and sale agreement with PNC Bank, thus the transactions necessitated amendments to that agreement and related documents to permit the addition of subordinated debt and additional borrowing capacity into that transaction structure, in addition to providing for a $5.0 million fee to PNC for facilitating the transaction. In connection with the above-described facility, we also amended the BRCC Term Loan and BRCC Revolver to provide for $9.6 million of borrowing capacity, which was drawn as described below. Repayments on BRCC Facility During January 1, 2023 through April 3, 2023, the Company repaid $32.8 million of outstanding principal amount under the BRCC Term Loan and borrowed $9.6 million of principal amount under BRCC Revolver. Accordingly, the BRCC Term Loan balance is $15.7 million and the amount outstanding under the BRCC Revolver is $29.6 million, as of April 3, 2023. ​ Subscription, Voting and Redemption Agreement, Nasdaq Listing, Special Meeting On March 7, 2023, the Company entered into the Voting Agreement with GP-HGM LLC (“GP-HGM”), an entity controlled by our Executive Chairman, pursuant to which GP-HGM purchased 1,000,000 shares of a new class of preferred stock designated as “Special Voting Stock” for an aggregate purchase price of $100 and agreed to vote all of the shares of Special Voting Stock at a special meeting of stockholders, scheduled for May 4, 2023 (the “Special Meeting"), in proportion to the votes cast at the Special Meeting. Each share of Special Voting Stock is entitled to ​ At the Special Meeting, stockholders will be asked to approve the adoption of an amendment to the Company’s certificate of incorporation to effect a reverse split of the Company’s outstanding Common Stock at a ratio in the range of 1 200 ​

Basis of Presentation and Sum_2

Basis of Presentation and Summary of Significant Accounting Policies (Policies)	12 Months Ended
	Dec. 31, 2022
Basis of Presentation	Basis of Presentation The accompanying consolidated financial statements and related notes to the consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“U.S. GAAP”) and in accordance with the rules and regulations of the Securities and Exchange Commission (“SEC”).
Principles of Consolidation	Principles of Consolidation The accompanying consolidated financial statements and related notes to the consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. In addition, the Company evaluates its relationships with other entities to identify whether they are variable interest entities as defined by the Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) 810-10, Consolidation and whether the Company is the primary beneficiary. Consolidation is required if both of these criteria are met. The preparation of consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period.
Use of Estimates in Preparation of the Financial Statements	Use of Estimates in Preparation of the Financial Statements Estimates and judgments relied upon in preparing these consolidated financial statements include revenue recognition for multiple element arrangements, allowance for doubtful accounts, income taxes, depreciation, amortization, employee benefits, equity-based compensation, contingencies, goodwill, intangible assets, right of use assets and obligation, pension obligations, pension assets, fair value of assets and liabilities acquired in acquisitions, and asset and liability valuations. The Company regularly assesses these estimates and records changes in estimates in the period in which they become known. The Company bases its estimates on historical experience and various other assumptions that the Company believes to be reasonable under the circumstances. Actual results could differ from those estimates.
Reverse Stock Split	Reverse Stock Split On July 25, 2022, we effected a one-for- twenty twenty
Going Concern	Going Concern In accordance with ASC Subtopic 205-40, Presentation of Financial Statements—Going Concern In performing this evaluation, we concluded that under the standards of ASC 205-40 the following conditions raised substantial doubt about our ability to continue as a going concern: a history of net losses, net operating cash outflows, working capital deficits and significant cash payments for interest on our long-term debt in addition to $9.4 million principal amount of 2023 Notes and $88.3 million principal amount of senior secured term loans (all as defined in Note 5 and after considering events described in Note 21) both of which mature within the next twelve months from the filing date of this report. Management considered the Company’s current financial condition and liquidity sources, including current funds available, forecasted future cash flows and the Company’s obligations due before April 3, 2024. As required under ASC 205-40, management’s evaluation does not take into consideration the potential mitigating effect of management’s plans that have not been fully implemented or are not within control of the Company, such as access to equity financing (despite the Company’s track record in raising nearly $725.6 million of such funds). The Company has undertaken and completed the following plans and actions to improve its available cash balances, liquidity or cash generated from operations, over the twelve month period from the date these financial statements are issued: ● completed the Revolver Exchange (see Note 11); ● paid off its remaining obligations relating to the settlement of the Appraisal Action (see Note 14); ● executed a $150.0 million financing with PNC Bank to replace the existing securitization facility that generated annual interest rate savings of approximately $5.0 million; ● raised proceeds of $347.5 million from the sale of equity and debt during the year ended December 31, 2022; ● obtained $51.0 million of new funding from BRCC, consisting of $35.0 million of junior secured financing, a separate sale of receivables and an increase in availability under a revolving line of credit ● repurchased $13.4 million of senior notes due 2023 subsequent to December 31, 2022; and ● identified and in the process of executing on estimated cost savings in the range of $65 - $75 million for fiscal year 2023 Despite these actions, the Company will need to take further action to raise additional funds in the capital markets. In order to access the capital markets, the Company filed registration statements providing for the sale of common stock, preferred stock, warrants, debt securities and/or units. Based on our knowledge of the Company and the financial market, we believe that we will be able to raise additional funds from the sale of equity and debt in the future. However, the Company’s ability to obtain additional financing in the debt and equity capital markets is subject to several factors, including market and economic conditions, the Company’s performance and investor sentiment with respect to the Company and its industry and considering these factors are outside of the Company’s control, substantial doubt about the Company’s ability to continue as a going concern exists under the standards of ASC 205-40. The consolidated financial statements do not include any adjustments to the carrying amounts and classification of assets, liabilities, and reported expenses that may be necessary if the Company were unable to continue as a going concern.
Network Outage	Network Outage In late June 2022, the Company experienced a network security incident impacting certain of the Company’s operational and information technology systems. The Company immediately took steps to isolate the impact and prevent additional systems from being affected, including taking large parts of its network offline as a precaution and thereby disrupting some access to our applications and services by our employees and customers. Promptly upon our detection of this incident, we initiated response and containment protocols and our security teams, supplemented by leading cyber forensic and defense firms, worked to remediate this incident. We notified law enforcement, contacted our customers to apprise them of the situation, and provided and will provide any notices that may be required by applicable law. We maintain a variety of insurance policies, including cyber insurance and business interruption insurance that have and may continue to partially off-set the costs related to this incident. We undertook extensive efforts to identify, contain and recover from this incident quickly and securely. We systematically brought our information systems back online in a controlled, phased approach. Our teams worked to maintain our business operations and minimize the impact on our customers, operating partners, and employees. The Company’s systems recovery efforts are complete, and the Company’s operations are fully functional, however, the incident did result in some loss of revenue as well as certain incremental costs. During the year ended December 31, 2022, expenses associated with this incident including remediation cost and various third party consulting services including forensic experts, legal counsel and other IT professional expenses, all of which are included in other expense, net in the consolidated statements of operations, totaled $3.7 million, net of insurance recoveries of $6.2 million. In addition, we reduced our revenue for the net settlement amount of claims paid to customer by less than $0.1 million, net of insurance recovery of $0.2 million for the year ended December 31, 2022. We have reduced our revenue by the estimated settlement amount of $5.1 million representing the incident-related customer claims which are not settled as of December 31, 2022. The Company has not recorded a corresponding receivable for expected insurance that may be recovered for these customer claims. Amounts that may be payable to customers to settle customer claims are recorded as customer payables in accrued liabilities on our consolidated balance sheet. Due to insurance recoverability of these customer claims and expenses, we do not believe the cyber-attack will have a significant impact on our consolidated financial statements. We expect to incur additional costs related to the incident, but these are not expected to be significant. The Company is also seeking to recover a portion, if not all, of any profit impact including the profit associated with any loss of revenue resulting from this event. The Company will record insurance recovery when it is probable of collection. To date, no litigation has resulted from the data incident.
Segment Reporting	Segment Reporting The Company consists of the following three segments: 1. Information & Transaction Processing Solutions (“ITPS”). 2. Healthcare Solutions (“HS”). 3. Legal and Loss Prevention Services (“LLPS”).
Cash and Cash Equivalents	Cash and Cash Equivalents Cash and cash equivalents include cash deposited with financial institutions and liquid investments with original maturity dates equal to or less than three months. All bank deposits and money market accounts are considered cash and cash equivalents. The Company holds cash and cash equivalents at major financial institutions, which often exceed Federal Deposit Insurance Corporation insured limits. Historically, the Company has not experienced any losses due to bank depository concentration. Certificates of deposit and fixed deposits whose original maturity is greater than three months and one year or less are classified as short-term investments, and certificates of deposit and fixed deposits whose maturity is greater than one year at the balance sheet date are classified as non-current assets in the consolidated balance sheets. The purchase of any certificates of deposit or fixed deposits that are classified as short-term investments or non-current assets appear in the investing section of the consolidated statements of cash flows.
Restricted Cash	Restricted Cash Restricted cash is the carrying amount of cash and cash equivalents which are restricted under contract or otherwise as to withdrawal or usage. These include deposits held as compensating balances against obligation for claim payment or under agreements entered into with others, but exclude compensating balance arrangements that do not legally restrict the use of cash amounts shown on the balance sheet.
Obligation for Claim Payment	Obligation for Claim Payment As part of the Company’s legal claims processing service, the Company holds cash for various settlement funds. Some of the cash is used to pay tax obligations and other liabilities of the settlement funds. The Company has recorded a liability for the settlement funds received, which is included in obligation for claim payment in the consolidated balance sheets, of $44.4 million and $46.9 million at December 31, 2022 and 2021, respectively.
Accounts Receivable and Allowance for Doubtful Accounts	Accounts Receivable and Allowance for Doubtful Accounts Accounts receivable are carried at the original invoice amount less an estimate made for doubtful accounts. Revenue that has been earned but remains unbilled at the end of the period is recorded as a component of accounts receivable, net. The Company specifically analyzes accounts receivable and historical bad debts, customer credit-worthiness, current economic trends, and changes in customer payment terms and collection trends when evaluating the adequacy of its allowance for doubtful accounts. The Company writes off accounts receivable balances against the allowance for doubtful accounts, net of any amounts recorded in deferred revenue, when it becomes probable that the receivable will not be collected.
Inventories	Inventories Our inventories primarily include heavy-duty scanners and related parts, toner, paper stock, envelopes and postage supplies. Inventories are stated at the lower of cost or net realizable values and include the cost of raw materials, labor, and purchased subassemblies. Cost is determined using the weighted average method.
Property, Plant and Equipment	Property, Plant and Equipment Property, plant, and equipment are recorded at cost less accumulated depreciation. Depreciation is computed using the straight-line method (which approximates the use of the assets) over the estimated useful lives of the assets. When these assets are sold or otherwise disposed of, the asset and related depreciation is relieved, and any gain or loss is included in the consolidated statements of operations for the period of sale or disposal. Leasehold improvements are amortized over the lease term or the useful life of the asset, whichever is shorter. Repair and maintenance costs are expensed as incurred.
Intangible Assets	Intangible Assets Customer Relationships Customer relationship intangible assets represent customer contracts and relationships obtained as part of acquired businesses. Customer relationship values are estimated by evaluating various factors including historical attrition rates, contractual provisions and customer growth rates, among others. The estimated average useful lives of customer relationships range from 4 Trade Names The Company has determined that its trade name intangible assets are indefinite-lived assets and therefore are not subject to amortization. Trade names are tested for impairment as per the Company’s policy for impairment of indefinite-lived assets. Trademarks The Company has determined that its trademark intangible assets resulting from acquisitions are definite-lived assets and therefore are subject to amortization. The Company amortizes such trademarks on a straight-line basis over the estimated useful life, which is typically one year. As of December 31, 2022 these trademarks were fully amortized. Developed Technology The Company has acquired various developed technologies embedded in its technology platform. Developed technology is an integral asset to the Company in providing solutions to customers and is recorded as an intangible asset. The Company amortizes developed technology on a straight-line basis over the estimated useful life, which is typically 5 Capitalized Software Costs The Company capitalizes certain costs incurred to develop software products to be sold, leased or otherwise marketed after establishing technological feasibility in accordance with ASC section 985-20, Software—Costs of Software to Be Sold, Leased, or Marketed Intangibles—Goodwill and Other— Internal-Use Software 3 Outsourced Contract Costs Costs of outsourcing contracts, including costs incurred for bid and proposal activities, are generally expensed as incurred. However, certain costs incurred upon initiation of an outsourcing contract are deferred and expensed on a straight-line basis over the estimated contract term. These costs represent incremental external costs or certain specific internal costs that are directly related to the contract acquisition or fulfillment activities and can be separated into two principal categories: contract commissions and set-up/fulfillment costs. Contract fulfillment costs are capitalized only if they are directly attributable to a specifically anticipated future contract; represent the enhancement of resources that will be used in satisfying a future performance obligation (the services under the anticipated contract); and are expected to be recovered. Non-compete Agreements The Company acquired certain non-compete agreements in connection with the Novitex Business Combination. These were related to four Novitex executives that were terminated following the acquisition. As of December 31, 2022 these agreements were fully amortized. Assembled Workforce The Company acquired an assembled workforce in an asset purchase transaction in the fourth quarter of 2018. The Company recognized an intangible asset for the acquired assembled workforce and fully amortized the asset on a straight-line basis over the estimated useful life of four years
Impairment of Indefinite-Lived Assets	Impairment of Indefinite-Lived Assets The Company conducts its annual indefinite-lived assets impairment tests on October 1 st Refer to Note 9- Intangible Assets and Goodwill for additional discussion of impairment of trade names.
Impairment of Long-Lived Assets	Impairment of Long-Lived Assets The Company reviews the recoverability of its long-lived assets, including finite-lived trade names, trademarks, customer relationships, developed technology, capitalized software costs, outsourced contract costs, acquired software, workforce, and property, plant and equipment, when events or changes in circumstances occur that indicate that the carrying value of the asset may not be recoverable. The assessment of possible impairment is based on the ability to recover the carrying value of the asset from the expected future cash flows (undiscounted and without interest charges) of the related operations. If these cash flows are less than the carrying value of such asset, an impairment loss is recognized for the difference between estimated fair value and carrying value. The primary measure of fair value is based on discounted cash flows based in part on the financial results and the expectation of future performance. The Company did not record any material impairment related to its property, plant, and equipment, customer relationships, trademarks, developed technology, capitalized software cost, assembled workforce or outsourced contract costs for the years ended December 31, 2022, 2021, and 2020.
Goodwill	Goodwill Goodwill represents the excess purchase price over tangible and intangible assets acquired less liabilities assumed arising from business combinations. Goodwill is generally allocated to reporting units based upon relative fair value (taking into consideration other factors such as synergies) when an acquired business is integrated into multiple reporting units. The Company’s reporting units are at the operating segment level, for which discrete financial information is prepared and regularly reviewed by management. When a business within a reporting unit is disposed of, goodwill is allocated to the disposed business using the relative fair value method. The Company conducts its annual goodwill impairment tests on October 1st of each year, or more frequently if indicators of impairment exist. When performing the annual impairment test, the Company has the option of performing a qualitative or quantitative assessment to determine if an impairment has occurred. If a qualitative assessment indicates that it is more likely than not that the fair value of a reporting unit is less than its carrying amount, the Company would be required to perform a quantitative impairment analysis for goodwill. The quantitative analysis requires a comparison of fair value of the reporting unit to its carrying value, including goodwill. If the carrying value of the reporting unit exceeds its fair value, an impairment loss is recognized in an amount equal to that excess, limited to the total amount of goodwill allocated to that reporting unit. The Company uses a combination of the Guideline Public Company Method of the Market Approach and the Discounted Cash Flow Method of the Income Approach to determine the reporting unit fair value. Refer to Note 9- Intangible Assets and Goodwill
Derivative Instruments and Hedging Activities	Derivative Instruments and Hedging Activities As required by ASC 815— Derivatives and Hedging The Company’s objective in using interest rate derivatives was to manage its exposure to variable interest rates related to its term loans under the Credit Agreement. In order to accomplish this objective, in November 2017, the Company entered into a three year, one-month LIBOR interest rate contract with a notional amount of $347.8 million, which at the time was the remaining principal balance of such term loans. The swap contract swapped out the floating rate interest risk related to the LIBOR with a fixed interest rate of 1.9275% paid semi-annually starting January 12, 2018. There are no open swap positions as of December 31, 2022 and 2021 as the existing interest rate swap contract expired in January 2021. The interest rate swap, which was used to manage the Company’s exposure to interest rate movements and other identified risks, was not designated as a hedge. As such, the change in the fair value of the derivative was recorded directly in other income (expense), net. Other income (expense), net includes a gain of $0.1 million and $0.4 million related to the change in fair value of the interest rate swap for the years ended December 31, 2021 and 2020, respectively. The fair value of the interest rate swap was recorded in the accrued liabilities on the consolidated balance sheet.
Benefit Plan Accruals	Benefit Plan Accruals The Company has defined benefit plans in the U.K and Germany, under which participants earn a retirement benefit based upon a formula set forth in the respective plans. The Company records annual amounts relating to its pension plans based on calculations that incorporate various actuarial and other assumptions, including discount rates, mortality, assumed rates of return, and compensation increases. The Company reviews its assumptions on an annual basis and makes modifications to the assumptions based on current rates and trends when it is appropriate to do so.
Leases	Leases The Company determines if a contract is, or contains, a lease at contract inception. Operating leases are included in operating lease right-of-use (“ROU”) assets, current portion of operating lease liabilities and operating lease liabilities, net of current portion in the Company’s consolidated balance sheet. Finance leases are included in property, plant and equipment, current portion of finance lease liabilities and finance lease liabilities, net of current portion in the Company’s consolidated balance sheet. ROU assets represent the right to use an underlying asset for the lease term and lease liabilities represent the obligation to make lease payments arising from the lease. ROU assets and lease liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. In addition, ROU assets include initial direct costs incurred by the lessee as well as any lease payments made at or before the commencement date, and exclude lease incentives. As most of the Company’s leases do not provide an implicit rate, the Company uses its incremental borrowing rate based on the information available at the commencement date in determining the present value of lease payments. We use the implicit rate when readily determinable. Lease terms include options to extend or terminate the lease when it is reasonably certain that the Company will exercise that option. Leases with a term of one year or less are not recorded on the balance sheet. Finance lease ROU assets are amortized over the lease term or the useful life of the asset, whichever is shorter. The amortization of finance lease ROU assets is recorded in depreciation expense in the consolidated statements of operations. For operating leases, we recognize expense for lease payments on a straight-line basis over the lease term.
Stock-Based Compensation	Stock-Based Compensation The Company accounts for all equity-classified awards under stock-based compensation plans at their “fair value”. This fair value is measured at the fair value of the awards at the grant date and recognized as compensation expense on a straight-line basis over the vesting period. The fair value of the awards on the grant date is determined using the stock price on the respective grant date in the case of restricted stock units and using an option pricing model in the case of stock options. The expense resulting from share-based payments is recorded in selling, general and administrative expense in the accompanying consolidated statements of operations.
Revenue Recognition	Revenue Recognition We account for revenue in accordance with ASC 606, Revenue from Contracts with Customers of our segments. We do not have any significant extended payment terms, as payment is received shortly after goods are delivered or services are provided. ​ Nature of Services ​ Our primary performance obligations are to stand ready to provide various forms of business processing services, consisting of a series of distinct services that are substantially the same and have the same pattern of transfer over time, and accordingly are combined into a single performance obligation. Our promise to our customers is typically to perform an unknown or unspecified quantity of tasks and the consideration received is contingent upon the customers’ use (i.e., number of transactions processed, requests fulfilled, etc.); as such, the total transaction price is variable. We allocate the variable fees to the single performance obligation charged to the distinct service period in which we have the contractual right to bill under the contract. ​ Disaggregation of Revenues ​ The following tables disaggregate revenue from contracts by geographic region and by segment for the years ended December 31, 2022, 2021, and 2020: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended December 31, ​ ​ 2022 ​ 2021 ​ 2020 ​ ​ ITPS    ​ ​ HS    ​ ​ LLPS    ​ ​ Total    ​ ​ ITPS    ​ ​ HS    ​ ​ LLPS    ​ ​ Total    ​ ​ ITPS    ​ ​ HS    ​ ​ LLPS    ​ ​ Total U.S.A. $ 566,621 ​ $ 239,270 ​ $ 72,753 ​ $ 878,644 ​ $ 649,505 ​ $ 217,839 ​ $ 74,641 ​ $ 941,985 ​ $ 769,487 ​ $ 219,047 ​ $ 68,472 ​ $ 1,057,006 EMEA ​ 180,502 ​ — ​ — ​ 180,502 ​ ​ 205,772 ​ — ​ — ​ ​ 205,772 ​ ​ 213,418 ​ ​ — ​ ​ — ​ ​ 213,418 Other ​ 18,011 ​ — ​ — ​ 18,011 ​ ​ 18,849 ​ — ​ — ​ ​ 18,849 ​ ​ 22,138 ​ ​ — ​ ​ — ​ ​ 22,138 Total $ 765,134 ​ $ 239,270 ​ $ 72,753 ​ $ 1,077,157 ​ $ 874,126 ​ $ 217,839 $ 74,641 $ 1,166,606 ​ $ 1,005,043 ​ $ 219,047 $ 68,472 $ 1,292,562 ​ Contract Balances ​ The following table presents contract assets, contract liabilities and contract costs recognized at December 31, 2022 and 2021: ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, December 31, ​ ​ 2022 ​ 2021 Accounts receivable, net ​ $ 101,616 ​ $ 184,102 Deferred revenues ​ 17,585 ​ 17,518 Customer deposits ​ 16,955 ​ 17,707 Costs to obtain and fulfill a contract ​ 1,674 ​ 2,328 ​ Accounts receivable, net includes $25.7 million and $22.6 million as of December 31, 2022 and 2021, respectively, representing amounts not billed to customers. We have accrued the unbilled receivables for work performed in accordance with the terms of contracts with customers. ​ Deferred revenues relate to payments received in advance of performance under a contract. A significant portion of this balance relates to maintenance contracts or other service contracts where we received payments for upfront conversions or implementation activities which do not transfer a service to the customer but rather are used in fulfilling the related performance obligations that transfer over time. The advance consideration received from customers is deferred over the contract term. We recognized revenue of $16.5 million during the year ended December 31, 2022 that had been deferred as of December 31, 2021. ​ Costs incurred to obtain and fulfill contracts are deferred and presented as part of intangible assets, net and expensed on a straight-line basis over the estimated benefit period. We recognized $1.1 million, $1.5 million and $2.4 million of amortization for these costs in 2022, 2021 and 2020, respectively, within depreciation and amortization expense. These costs represent incremental external costs or certain specific internal costs that are directly related to the contract acquisition or fulfillment and can be separated into two principal categories: contract commissions and fulfillment costs. Applying the practical expedient in ASC 340-40-25-4, we recognize the incremental costs of obtaining contracts as an expense when incurred if the amortization period would have been one year or less. These costs are included in Selling, general and administrative expenses. The effect of applying this practical expedient was not material. ​ Customer deposits consist primarily of amounts received from customers in advance for postage. These advanced postage deposits are used to cover the costs associated with postage, with the corresponding postage revenue being recognized as services are performed. ​ Performance Obligations ​ At the inception of each contract, we assess the goods and services promised in our contracts and identify each distinct performance obligation. The majority of our contracts have a single performance obligation, as the promise to transfer the individual goods or services is not separately identifiable from other promises in the contracts. For the majority of our business and transaction processing service contracts, revenues are recognized as services are provided based on an appropriate input or output method, typically based on the related labor or transactional volumes. ​ Certain of our contracts have multiple performance obligations, including contracts that combine software implementation services with post-implementation customer support. For contracts with multiple performance obligations, we allocate the contract’s transaction price to each performance obligation using our best estimate of the standalone selling price of each distinct good or service in the contract. The primary method used to estimate standalone selling price is the expected cost plus a margin approach, under which we estimate our expected costs of satisfying a performance obligation and add an appropriate margin for that distinct good or service. We also use the adjusted market approach whereby we estimate the price that customers in the market would be willing to pay. In assessing whether to allocate variable consideration to a specific part of the contract, we consider the nature of the variable payment and whether it relates specifically to its efforts to satisfy a specific part of the contract. Certain of our software implementation performance obligations are satisfied at a point in time, typically when customer acceptance is obtained. ​ When evaluating the transaction price, we analyze, on a contract-by-contract basis, all applicable variable consideration. The nature of our contracts gives rise to variable consideration, including volume discounts, contract penalties, and other similar items that generally decrease the transaction price. We estimate these amounts based on the expected amount to be provided to customers and reduce revenues recognized. We do not anticipate significant changes to our estimates of variable consideration. ​ We include reimbursements from customers, such as postage costs, in revenue, while the related costs are included in cost of revenue. ​ Transaction Price Allocated to the Remaining Performance Obligations ​ In accordance with optional exemptions available under ASC 606, we did not disclose the value of unsatisfied performance obligations for (a) contracts with an original expected length of one year or less, and (b) contracts for which variable consideration relates entirely to an unsatisfied performance obligation, which comprise the majority of our contracts. We have certain non-cancellable contracts where we receive a fixed monthly fee in exchange for a series of distinct services that are substantially the same and have the same pattern of transfer over time, with the corresponding remaining performance obligations as of December 31, 2022 in each of the future periods below: ​ ​ ​ ​ ​ Estimated Remaining Fixed Consideration for Unsatisfied Performance Obligations ​ ​ ​ 2023 ​ $ 37,816 2024 ​ 30,384 2025 ​ 25,738 2026 ​ 1,346 2027 ​ 512 2028 and thereafter ​ — Total $ 95,796 ​
Research and Development	Research and Development Research and development costs are expensed as incurred. Research and development costs expensed for the years ended December 31, 2022, 2021, and 2020 were $1.5 million, $1.3 million, and $1.1 million, respectively.
Advertising	Advertising Advertising costs are expensed as incurred. Advertising expense for the years ended December 31, 2022, 2021, and 2020, were $0.5 million, $0.4 million, and $0.7 million, respectively.
Income Taxes	Income Taxes The Company accounts for income taxes by using the asset and liability method. The Company accounts for income taxes regarding uncertain tax positions and recognized interest and penalties related to uncertain tax positions in income tax benefit/(expense) in the consolidated statements of operations. Deferred income taxes are recognized on the tax consequences of temporary differences by applying enacted statutory tax rates applicable in future years to differences between the financial statement carrying amounts and the tax bases of existing assets and liabilities, as determined under tax laws and rates. A valuation allowance is provided when it is more likely than not that all or some portion of the deferred tax assets will not be realized. Due to numerous ownership changes, the Company is subject to limitations on existing net operating losses under Section 382 of the Internal Revenue Code (the “Code”). Accordingly, valuation allowances have been established against a portion of the net operating losses to reflect estimated Section 382 limitations. The Company also considered the realizability of net operating losses not limited by Section 382. The Company did not consider future book income as a source of taxable income when assessing if a portion of the deferred tax assets are more likely than not to be realized. However, scheduling the reversal of existing deferred tax liabilities indicated that a portion of the deferred tax assets are likely to be realized. Therefore, partial valuation allowances were established against a portion of the Company’s deferred tax assets. In the event the Company determines that it would be able to realize deferred tax assets that have valuation allowances established, an adjustment to the net deferred tax assets would be recognized as a component of income tax expense through continuing operations. The Company engages in transactions (i.e. acquisitions) in which the tax consequences may be subject to uncertainty and examination by the varying taxing authorities. Therefore, judgment is required by the Company in assessing and estimating the tax consequences of these transactions. While the Company’s tax returns are prepared and based on the Company’s interpretation of tax laws and regulations, in the normal course of business the tax returns are subject to examination by the various taxing authorities. Such examinations may result in future assessments of additional tax, interest and penalties. For purposes of the Company’s income tax provision, a tax benefit is not recognized if the tax position is not more likely than not to be sustained based solely on its technical merits. Considerable judgment is involved in determining which tax positions are more likely than not to be sustained. Refer to Note 12 – Income Taxes
Loss Contingencies	Loss Contingencies The Company reviews the status of each significant matter, if any, and assesses its potential financial exposure considering all available information including, but not limited to, the impact of negotiations, settlements, rulings, advice of legal counsel and other updated information and events pertaining to a particular matter. If the potential loss from any claim or legal proceeding is considered probable and the amount can be reasonably estimated, the Company accrues a liability for the estimated loss. Judgment is required in both the determination of probability and the determination as to whether an exposure is reasonably estimable. Because of uncertainties related to loss contingencies, accruals are based on the best information available at the time. As additional information becomes available, the Company reassesses the potential liability related to its pending claims and litigation, and may revise its estimates. These revisions in the estimates of the potential liabilities could have a material impact on the results of operations and financial position of the Company. The Company’s liabilities exclude any estimates for legal costs not yet incurred associated with handling these matters.
Operations	Operations A portion of the Company’s labor and operations is situated outside of the United States in India and other locations. The carrying value of long-lived assets that are situated outside of the United States is approximately $29.6 million and $26.8 million as of December 31, 2022 and 2021, respectively.
Foreign Currency Translation	Foreign Currency Translation The functional currency for the Company’s production operations located in India, Philippines, China, and Mexico is the United States dollar. Included in other expense as sundry expense (income), net in the consolidated statements of operations are net exchange gain of $1.3 million, net exchange loss of $0.2 million and net exchange gain of $0.4 million for the years ended December 31, 2022, 2021 and 2020, respectively. The Company has determined all other international subsidiaries’ functional currency is the local currency. These assets and liabilities are translated at exchange rates in effect at the balance sheet date while income and expense amounts are translated at average exchange rates during the period. The resulting foreign currency translation adjustments are disclosed as a separate component of other comprehensive loss.
Beneficial Conversion Feature	Beneficial Conversion Feature The Company’s Series A Perpetual Convertible Preferred Stock, par value $0.0001 per share (the “Series A Preferred Stock”) contains a beneficial conversion feature, which arises when a debt or equity security is issued with an embedded conversion option that is beneficial to the investor or in the money at inception because the conversion option has an effective strike price that is less than the market price of the underlying stock at the commitment date. The Company recognized the beneficial conversion feature by allocating the intrinsic value of the conversion option, which is the number of shares of Common Stock available upon conversion multiplied by the difference between the effective conversion price per share and the fair value of Common Stock per share on the commitment date, to additional paid-in capital, resulting in a discount on the Series A Preferred Stock. As a result of the occurrence of events meeting the definition of a “Fundamental Change” as defined in the Certificate of Designations, Preferences, Rights and Limitations of Series A Perpetual Convertible Preferred Stock of the Company during the period, the Company recognized the entire dividend equivalent of $16.4 million as of December 31, 2017. There was no dividend equivalent recognized in 2020, 2021 and 2022.
Net Loss per Share	Net Loss per Share Earnings per share (“EPS”) is computed by dividing net loss available to holders of the Company’s issued and outstanding shares of common stock, par value $0.0001 per share (“Common Stock”) by the weighted average number of shares of Common Stock outstanding during the period, excluding the effects of any potentially dilutive securities. Diluted EPS gives effect to the potential dilution that could occur if securities or other contracts to issue Common Stock were exercised or converted into Common Stock, using the more dilutive of the two-class method and if-converted method in periods of earnings. The two class method is an earnings allocation method that determines earnings per share (when there are earnings) for Common Stock and participating securities. The if-converted method assumes all convertible securities are converted into Common Stock. Diluted EPS excludes all dilutive potential shares of Common Stock if their effect is anti-dilutive. As the Company experienced net losses for the periods presented, the impact of the Company’s Series A Perpetual Convertible Preferred Stock (“Series A Preferred Stock”) and Series B Cumulative Convertible Perpetual Preferred Stock (the “Series B Preferred Stock”), was calculated using the if-converted method. As of December 31, 2022, the outstanding shares of the Company’s Series A Preferred Stock and Series B Preferred Stock, if converted would have resulted in an additional 73,058 shares and 3,075,349 shares of Common Stock outstanding, respectively, however, they were not included in the computation of diluted loss per share as their effects were anti-dilutive (i.e., if included, would reduce the net loss per share). Similarly, the Company also did not include the effect of 486,591 shares of Common Stock issuable upon exercise of 9,731,819 warrants sold in a private placement of securities on March 18, 2021 or the effect of the aggregate number of shares issuable pursuant to outstanding restricted stock units, performance units and options (496,899, 565,715 and 83,108 as of December 31, 2022, 2021 and 2020, respectively) in the calculation of diluted loss per share for the years ended December 31, 2022, 2021 and 2020, because their effects were anti-dilutive. The components of basic and diluted EPS are as follows. All shares and per share amounts for the years 2021 and 2020 have been adjusted for a one ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended December 31, ​ 2022 2021 2020 Net loss attributable to common stockholders (A) $ (422,834) ​ $ (143,966) ​ $ (179,839) Weighted average common shares outstanding – basic and diluted (B) ​ 61,593,381 ​ ​ 5,900,058 ​ ​ 2,457,221 Loss Per Share: ​ ​ ​ ​ ​ ​ ​ ​ Basic and diluted (A/B) $ (6.86) ​ $ (24.40) ​ $ (73.19) ​ ​
Business Combinations	Business Combinations The Company includes the results of operations of the businesses acquired as of the respective dates of acquisition. The Company allocates the fair value of the purchase price of acquisitions to the assets acquired and liabilities assumed based on their estimated fair values. The excess of the fair value of the purchase price over the fair values of these identifiable assets and liabilities is recorded as goodwill.
Fair Value Measurements	Fair Value Measurements The Company records the fair value of assets and liabilities in accordance with ASC 820, Fair Value Measurement In addition to defining fair value, ASC 820 expands the disclosure requirements around fair value and establishes a fair value hierarchy for valuation inputs. The hierarchy prioritizes the inputs into three levels based on the extent to which inputs used in measuring fair value are observable in the market. Each fair value measurement is reported in one of the three levels, which is determined by the lowest level input that is significant to the fair value measurement in its entirety. These levels are: Level 1 — quoted prices (unadjusted) in active markets for identical assets or liabilities. Level 2 — quoted prices for similar assets and liabilities in active markets or inputs that are observable for the asset or liability, either directly or indirectly through market corroboration, for substantially the full term of the financial instrument. Level 3 — unobservable inputs reflecting management’s own assumptions about the inputs used in pricing the asset or liability at fair value. Refer to Note 15 — Fair Value Measurement
Concentration of Credit Risk	Concentration of Credit Risk ​ Financial instruments that potentially subject the Company to concentration of credit risk consist primarily of cash and cash equivalents and trade receivables. The Company maintains its cash and cash equivalents and certain other financial instruments with highly rated financial institutions and limits the amount of credit exposure with any one financial institution. From time to time, the Company assesses the credit worthiness of its customers. Credit risk on trade receivables is minimized because of the large number of entities comprising the Company’s client base and their dispersion across many industries and geographic areas. The Company generally has not experienced any material losses related to receivables from any individual customer or groups of customers. The Company does not require collateral. Due to these factors, no additional credit risk beyond amounts provided for collection losses is believed by management to be probable in the Company’s accounts receivable, net. The Company does not have any significant customers that account for 10% or more of the total consolidated revenues.
Recently Adopted Accounting Pronouncements	Recently Adopted Accounting Pronouncements Effective January 1, 2022, the Company adopted Accounting Standards Update (“ASU”) no. 2021-05, Leases (Topic 842): Lessors — Certain Leases with Variable Lease Payments ​ Effective January 1, 2022, the Company adopted ASU no. 2021-04, Earnings Per Share (Topic 260), Debt — Modifications and Extinguishments (Subtopic 470-50), Compensation — Stock Compensation (Topic 718), and Derivatives and Hedging — Contracts in Entity’s Own Equity (Subtopic 815-40): Issuer’s Accounting for Certain Modifications or Exchanges of Freestanding Equity-Classified Written Call Options (a consensus of the Emerging Issues Task Force) Effective January 1, 2022, the Company adopted ASU no. 2020-06, Debt—Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging—Contracts in Entity’s Own Equity (Subtopic 815-40): Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity
Recently Issued Accounting Pronouncements	Recently Issued Accounting Pronouncements In October 2021, the FASB issued ASU no. 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers ​ In June 2016, the FASB issued ASU no. 2016-13, Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, Financial Instruments—Credit Losses (Topic 326) Codification Improvements to Topic 326, Financial Instruments—Credit Losses
COVID 19
Impact of COVID-19	Impact of COVID-19 The COVID-19 pandemic remains a threat and certain countries, such as China and Japan, are still subject to restrictions related to COVID-19. While the threat level has declined to a significant extent in the U.S. and globally, any resurgence could have a material adverse effect on our business operations, results of operations, cash flows and financial position. ​ We continue to see impacts of global supply chain challenges, availability of staff at some of our key operating centers and pending customers’ decision to resume work from office. However, all of our production-related facilities remain operational and are continuing to provide ongoing services to our customers. ​

Basis of Presentation and Sum_3

Basis of Presentation and Summary of Significant Accounting Policies (Tables)	12 Months Ended
	Dec. 31, 2022
Basis of Presentation and Summary of Significant Accounting Policies
Schedule of disaggregated revenue from contracts by geographic region and by segment	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended December 31, ​ ​ 2022 ​ 2021 ​ 2020 ​ ​ ITPS    ​ ​ HS    ​ ​ LLPS    ​ ​ Total    ​ ​ ITPS    ​ ​ HS    ​ ​ LLPS    ​ ​ Total    ​ ​ ITPS    ​ ​ HS    ​ ​ LLPS    ​ ​ Total U.S.A. $ 566,621 ​ $ 239,270 ​ $ 72,753 ​ $ 878,644 ​ $ 649,505 ​ $ 217,839 ​ $ 74,641 ​ $ 941,985 ​ $ 769,487 ​ $ 219,047 ​ $ 68,472 ​ $ 1,057,006 EMEA ​ 180,502 ​ — ​ — ​ 180,502 ​ ​ 205,772 ​ — ​ — ​ ​ 205,772 ​ ​ 213,418 ​ ​ — ​ ​ — ​ ​ 213,418 Other ​ 18,011 ​ — ​ — ​ 18,011 ​ ​ 18,849 ​ — ​ — ​ ​ 18,849 ​ ​ 22,138 ​ ​ — ​ ​ — ​ ​ 22,138 Total $ 765,134 ​ $ 239,270 ​ $ 72,753 ​ $ 1,077,157 ​ $ 874,126 ​ $ 217,839 $ 74,641 $ 1,166,606 ​ $ 1,005,043 ​ $ 219,047 $ 68,472 $ 1,292,562 ​
Schedule of contract balances	​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, December 31, ​ ​ 2022 ​ 2021 Accounts receivable, net ​ $ 101,616 ​ $ 184,102 Deferred revenues ​ 17,585 ​ 17,518 Customer deposits ​ 16,955 ​ 17,707 Costs to obtain and fulfill a contract ​ 1,674 ​ 2,328 ​
Schedule of estimated remaining fixed consideration for unsatisfied performance obligations	​ ​ ​ ​ ​ Estimated Remaining Fixed Consideration for Unsatisfied Performance Obligations ​ ​ ​ 2023 ​ $ 37,816 2024 ​ 30,384 2025 ​ 25,738 2026 ​ 1,346 2027 ​ 512 2028 and thereafter ​ — Total $ 95,796 ​
Schedule of components of basic and diluted EPS	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended December 31, ​ 2022 2021 2020 Net loss attributable to common stockholders (A) $ (422,834) ​ $ (143,966) ​ $ (179,839) Weighted average common shares outstanding – basic and diluted (B) ​ 61,593,381 ​ ​ 5,900,058 ​ ​ 2,457,221 Loss Per Share: ​ ​ ​ ​ ​ ​ ​ ​ Basic and diluted (A/B) $ (6.86) ​ $ (24.40) ​ $ (73.19) ​

Inventories (Tables)

Inventories (Tables)	12 Months Ended
	Dec. 31, 2022
Inventories
Schedule of inventories	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ 2022 2021 Work in process ​ $ 1,178 ​ $ 973 Finished goods ​ ​ 10,804 ​ ​ 11,480 Supplies and parts ​ ​ 8,991 ​ ​ 7,028 Less: Allowance for obsolescence ​ ​ (4,125) ​ ​ (4,266) ​ ​ ​ 16,848 ​ ​ 15,215

Accounts Receivable (Tables)

Accounts Receivable (Tables)	12 Months Ended
	Dec. 31, 2022
Accounts Receivable.
Schedule of accounts receivable, net	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ 2022 2021 Billed receivables ​ $ 72,852 ​ $ 160,407 Unbilled receivables ​ ​ 25,741 ​ ​ 22,570 Other ​ ​ 9,425 ​ ​ 7,174 Less: Allowance for doubtful accounts ​ ​ (6,402) ​ ​ (6,049) ​ ​ $ 101,616 ​ $ 184,102 ​

Prepaid Expenses and Other Cu_2

Prepaid Expenses and Other Current Assets (Tables)	12 Months Ended
	Dec. 31, 2022
Prepaid Expenses and Other Current Assets
Schedule of prepaid expenses and other current assets	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ 2022 2021 Prepaids ​ $ 23,347 ​ $ 22,880 Deposits ​ ​ 2,859 ​ ​ 8,919 ​ ​ $ 26,206 ​ $ 31,799

Leases (Tables)

Leases (Tables)	12 Months Ended
	Dec. 31, 2022
Leases
Schedule of balance sheet location	​ ​ ​ ​ ​ ​ ​ ​ December 31, December 31, ​ ​ 2022 2021 Balance sheet location: ​ ​ ​ ​ ​ Operating Lease ​ ​ ​ ​ ​ Operating lease right-of-use assets, net ​ $ 40,734 $ 53,937 Current portion of operating lease liabilities ​ ​ 11,867 ​ 15,923 Operating lease liabilities, net of current portion ​ ​ 31,030 ​ 41,170 Finance Lease ​ ​ ​ ​ ​ Finance lease right-of-use assets, net (included in property, plant and equipment, net) ​ ​ 11,943 ​ 8,918 Current portion of finance lease liabilities ​ ​ 5,485 ​ 6,683 Finance lease liabilities, net of current portion ​ ​ 9,448 ​ 9,156 ​ Supplemental balance sheet information related to leases is as follows: ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ December 31, ​ 2022 2021 Weighted-average remaining lease term ​ ​ ​ ​ ​ ​ Operating leases ​ ​ 4.2 Years ​ ​ 4.3 Years Finance leases ​ ​ 3.6 Years ​ ​ 2.4 Years ​ ​ ​ ​ ​ ​ ​ Weighted-average discount rate ​ ​ ​ ​ ​ ​ Operating leases ​ ​ 13.9% ​ ​ 13.1% Finance leases ​ ​ 13.4% ​ ​ 12.4% ​
Schedule of maturities of operating lease liabilities	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Finance ​ Operating ​ Leases Leases 2023 ​ $ 6,774 ​ $ 16,823 2024 ​ ​ 5,166 ​ ​ 13,343 2025 ​ ​ 3,719 ​ ​ 9,101 2026 ​ ​ 1,034 ​ ​ 7,381 2027 ​ ​ 795 ​ ​ 5,684 2028 and thereafter ​ ​ 1,642 ​ ​ 4,767 Total lease payments ​ ​ 19,130 ​ ​ 57,099 Less: Imputed interest ​ ​ (4,197) ​ ​ (14,202) Present value of lease liabilities ​ $ 14,933 ​ $ 42,897 ​
Schedule of maturities of finance lease liabilities	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Finance ​ Operating ​ Leases Leases 2023 ​ $ 6,774 ​ $ 16,823 2024 ​ ​ 5,166 ​ ​ 13,343 2025 ​ ​ 3,719 ​ ​ 9,101 2026 ​ ​ 1,034 ​ ​ 7,381 2027 ​ ​ 795 ​ ​ 5,684 2028 and thereafter ​ ​ 1,642 ​ ​ 4,767 Total lease payments ​ ​ 19,130 ​ ​ 57,099 Less: Imputed interest ​ ​ (4,197) ​ ​ (14,202) Present value of lease liabilities ​ $ 14,933 ​ $ 42,897 ​
Schedule of cash paid and lease recognition	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended ​ Year Ended ​ ​ December 31, 2022 ​ December 31, 2021 Cash paid for amounts included in the measurement of lease liabilities: ​ ​ ​ ​ ​ Operating cash flows from operating leases ​ $ 21,560 $ 25,950 Financing cash flows from finance leases ​ ​ 5,523 ​ 11,471 Right-of-use lease assets obtained in the exchange for lease liabilities: ​ ​ ​ ​ ​ Operating leases ​ ​ 6,940 ​ 6,507 Finance leases ​ ​ 4,790 ​ 3,270

Property, Plant and Equipment_2

Property, Plant and Equipment, Net (Tables)	12 Months Ended
	Dec. 31, 2022
Property, Plant and Equipment, Net
Schedule of property, plant, and equipment, which include assets recorded under finance leases, are stated at cost less accumulated depreciation and amortization	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Estimated Useful Lives ​ December 31, ​ (in Years) 2022 2021 Land ​ N/A ​ $ 6,687 ​ $ 6,688 Buildings and improvements ​ 7 – 40 ​ ​ 24,307 ​ ​ 20,268 Leasehold improvements ​ Shorter of life of improvement or lease term ​ ​ 37,383 ​ ​ 36,289 Vehicles ​ 5 – 7 ​ ​ 289 ​ ​ 311 Machinery and equipment ​ 5 – 15 ​ ​ 26,820 ​ ​ 26,346 Computer equipment and software ​ 3 – 8 ​ ​ 108,898 ​ ​ 102,746 Furniture and fixtures ​ 5 – 15 ​ ​ 8,574 ​ ​ 8,478 Finance lease right-of-use assets ​ Shorter of life of the asset or lease term ​ ​ 66,256 ​ ​ 69,006 ​ ​ ​ ​ ​ 279,214 ​ ​ 270,132 Less: Accumulated depreciation and amortization ​ ​ ​ ​ (207,520) ​ ​ (196,683) Property, plant and equipment, net ​ ​ ​ $ 71,694 ​ $ 73,449 ​

Intangible Assets and Goodwill

Intangible Assets and Goodwill (Tables)	12 Months Ended
	Dec. 31, 2022
Intangible Assets and Goodwill
Schedule of intangible assets	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Weighted Average ​ December 31, 2022 ​ ​ Remaining Useful Life ​ Gross Carrying ​ Accumulated ​ Intangible ​ (in Years) Amount (a) Amortization Asset, net Customer relationships ​ 9.0 ​ $ 507,723 ​ $ (351,240) ​ $ 156,483 Developed technology ​ 2.1 ​ ​ 88,553 ​ ​ (88,000) ​ ​ 553 Patent ​ 1.2 ​ ​ 15 ​ ​ (6) ​ ​ 9 Trade names (b) ​ Indefinite-lived ​ ​ 8,400 ​ ​ (3,100) ​ ​ 5,300 Outsource contract costs ​ 3.0 ​ ​ 17,184 ​ ​ (15,509) ​ ​ 1,675 Internally developed software ​ 2.9 ​ ​ 52,441 ​ ​ (35,095) ​ ​ 17,346 Purchased software ​ 11.0 ​ ​ 26,749 ​ ​ (7,133) ​ ​ 19,616 Intangibles, net ​ ​ ​ $ 701,065 ​ $ (500,083) ​ $ 200,982 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Weighted Average ​ December 31, 2021 ​ ​ Remaining Useful Life ​ Gross Carrying ​ Accumulated ​ Intangible ​ (in Years) Amount (a) Amortization Asset, net Customer relationships ​ 9.5 ​ $ 508,241 ​ $ (316,084) ​ $ 192,157 Developed technology ​ 2.8 ​ ​ 88,553 ​ ​ (87,612) ​ ​ 941 Trade names (b) ​ Indefinite-lived ​ ​ 8,400 ​ ​ (3,100) ​ ​ 5,300 Outsource contract costs ​ 3.6 ​ ​ 16,814 ​ ​ (14,486) ​ ​ 2,328 Internally developed software ​ 3.2 ​ ​ 49,108 ​ ​ (27,812) ​ ​ 21,296 Assembled workforce ​ 1.0 ​ ​ 4,473 ​ ​ (3,355) ​ ​ 1,118 Purchased software ​ 12.0 ​ ​ 26,749 ​ ​ (5,350) ​ ​ 21,399 Intangibles, net ​ ​ ​ $ 702,338 ​ $ (457,799) ​ $ 244,539 ​ (a) Amounts include intangibles acquired in business combinations and asset acquisitions . (b) The carrying amount of trade names for 2022 and 2021 is net of accumulated impairment losses of $44.1 million. Carrying amount of $5.3 million as at December 31, 2022 represents indefinite-lived intangible asset.
Schedule of estimated intangibles amortization expense	​ ​ ​ ​ ​ ​ ​ Estimated ​ ​ Amortization ​ Expense 2023 ​ $ 39,717 2024 ​ ​ 32,004 2025 ​ ​ 24,401 2026 ​ ​ 20,076 2027 ​ ​ 16,885 Thereafter ​ ​ 62,363 ​ ​ $ 195,446 ​
Schedule of goodwill by reporting segment	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Balances as at January 1, 2021 (a) ​ ​ Additions ​ ​ Deletions ​ ​ Impairments ​ ​ Currency Translation Adjustments ​ ​ Balances as at December 31, 2021 (a) ITPS ​ $ 254,130 ​ $ — ​ $ (825) ​ $ — ​ $ (633) ​ $ 252,672 HS ​ ​ 86,786 ​ ​ — ​ ​ — ​ ​ — ​ ​ — ​ ​ 86,786 LLPS ​ ​ 18,865 ​ ​ — ​ ​ — ​ ​ — ​ ​ — ​ ​ 18,865 Total ​ $ 359,781 ​ $ — ​ $ (825) ​ $ — ​ $ (633) ​ $ 358,323 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Balances as at January 1, 2022 (a) ​ ​ Additions ​ ​ Deletions ​ ​ Impairments ​ ​ Currency Translation Adjustments ​ ​ Balances as at December 31, 2022 (a) ITPS ​ $ 252,672 ​ $ — ​ $ — ​ $ (171,182) ​ $ (339) ​ $ 81,151 HS ​ ​ 86,786 ​ ​ — ​ ​ — ​ ​ — ​ ​ — ​ ​ 86,786 LLPS ​ ​ 18,865 ​ ​ — ​ ​ — ​ ​ — ​ ​ — ​ ​ 18,865 Total ​ $ 358,323 ​ $ — ​ $ — ​ $ (171,182) ​ $ (339) ​ $ 186,802 ​ (a) The goodwill amount for all periods presented is net of accumulated impairment amounts. Accumulated impairment relating to ITPS is $487.7 million, $316.5 million and $317.5 million as at December 31, 2022, December 31, 2021 and December 31, 2020, respectively. Accumulated impairment relating to LLPS is $243.4 million as at December 31, 2022, December 31, 2021 and December 31, 2020.

Accrued Liabilities and Other_2

Accrued Liabilities and Other Long-Term Liabilities (Tables)	12 Months Ended
	Dec. 31, 2022
Accrued Liabilities and Other Long-Term Liabilities
Schedule of accrued liabilities	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ 2022 2021 Accrued taxes (exclusive of income taxes) ​ $ 9,797 ​ $ 9,858 Accrued lease exit obligations ​ ​ — ​ ​ 36 Accrued professional and legal fees ​ ​ 37,366 ​ ​ 29,119 Accrued Appraisal Action liability ​ ​ — ​ ​ 63,422 Accrued legal reserve for pending litigation ​ ​ 10,322 ​ ​ 8,046 Accrued transaction costs ​ ​ 2,763 ​ ​ 2,305 Other accruals ​ ​ 1,092 ​ ​ 733 ​ ​ $ 61,340 ​ $ 113,519 ​
Schedule of other Long-term liabilities	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ 2022 2021 Deferred revenue ​ $ 1,180 ​ $ 901 Accrued lease exit obligations ​ ​ 373 ​ ​ 195 Accrued compensation expense ​ ​ 1,021 ​ ​ 1,578 Other ​ ​ 3,530 ​ ​ 3,325 ​ ​ $ 6,104 ​ $ 5,999

Long-Term Debt and Credit Fac_2

Long-Term Debt and Credit Facilities (Tables)	12 Months Ended
	Dec. 31, 2022
Long-Term Debt and Credit Facilities
Schedule of outstanding long-term debt instruments	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ December 31, 2021 ​ 2022 (Restated) Other (a) $ 25,117 ​ ​ 29,296 Term loan under first lien credit agreement (b) ​ 71,470 ​ ​ 89,585 2023 notes (c) ​ 22,762 ​ ​ 22,616 2026 notes (d) ​ 908,959 ​ ​ 801,306 Secured borrowings under BRCC Facility ​ 68,529 ​ ​ 115,000 Secured borrowings under Securitization Facility ​ — ​ ​ 91,947 Revolving Credit Facility ​ — ​ ​ 99,477 Total debt ​ 1,096,837 ​ ​ 1,249,227 Less: Current portion of long-term debt ​ (154,802) ​ ​ (236,775) Long-term debt, net of current maturities $ 942,035 ​ $ 1,012,452 ​ (a) Other debt represents outstanding loan balances associated with various hardware, software purchases, maintenance and leasehold improvements along with loans and receivables factoring arrangement entered into by subsidiaries of the Company. (b) Net of unamortized original issue discount and debt issuance costs of $0.2 million and $0.9 million as of December 31, 2022 and $0.8 million and $2.8 million as of December 31, 2021. (c) Net of unamortized original issue discount and debt issuance costs of $0.1 million and less than $0.1 million as of December 31, 2022 and $0.2 million and $0.1 million as of December 31, 2021. (d) Net of unamortized net original issue discount and debt issuance costs of $58.8 million and $12.1 million as of December 31, 2022; and unamortized net debt exchange premium and carried forward debt issuance costs of $15.4 million and $9.0 million as of December 31, 2021.
Schedule of maturities of long-term debt	​ ​ ​ ​ ​ ​ Maturity 2023 ​ $ 156,030 2024 ​ 2,940 2025 ​ 28,970 2026 ​ 980,156 2027 ​ ​ 962 Thereafter ​ — Total long-term debt ​ 1,169,058 Less: Unamortized discount and debt issuance costs ​ (72,221) ​ ​ $ 1,096,837

Income Taxes (Tables)

Income Taxes (Tables)	12 Months Ended
	Dec. 31, 2022
Income Taxes
Schedule of components of income/ (loss) before income taxes	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended December 31, ​ 2022 2021 2020 United States ​ $ (422,135) ​ $ (135,299) ​ $ (158,186) Foreign ​ 10,754 ​ 4,565 ​ (6,760) ​ ​ $ (411,381) ​ $ (130,734) ​ $ (164,946) ​
Schedule of provision for federal, state, and foreign income taxes	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended December 31, ​ 2022 2021 2020 Federal ​ ​ ​ ​ ​ ​ ​ ​ ​ Current ​ $ — ​ $ — ​ $ — Deferred ​ (1,597) ​ 5 ​ 480 State ​ ​ ​ Current ​ 636 ​ 1,232 ​ 1,325 Deferred ​ (123) ​ 351 ​ 1,542 Foreign ​ ​ ​ ​ ​ ​ ​ ​ ​ Current ​ 3,416 ​ 3,775 ​ 4,318 Deferred ​ 1,867 ​ 6,293 ​ 5,919 Income Tax Expense ​ $ 4,199 ​ $ 11,656 ​ $ 13,584 ​
Schedule of income tax reconciliation	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended December 31, ​ 2022 2021 2020 Tax at statutory rate ​ $ (86,390) ​ $ (27,454) ​ $ (34,639) Add (deduct) ​ ​ ​ ​ ​ ​ ​ ​ State income taxes ​ (8,520) ​ ​ (1,626) ​ ​ (5,234) Foreign income taxes ​ 1,290 ​ ​ 1,567 ​ ​ (516) Nondeductible goodwill impairment ​ 34,967 ​ ​ — ​ ​ — Cancellation of debt income ​ ​ 6,429 ​ ​ (6,429) ​ ​ — Permanent differences ​ 1,061 ​ ​ 359 ​ ​ 218 Litigation settlement ​ ​ — ​ ​ 2 ​ ​ 71 Changes in valuation allowance ​ 75,210 ​ ​ 11,857 ​ ​ 53,115 Unremitted earnings ​ 891 ​ ​ 1,072 ​ ​ (275) GILTI Inclusion ​ ​ 639 ​ ​ — ​ ​ (4,996) Expiration and reduction of tax attributes ​ ​ (30,103) ​ ​ 31,014 ​ ​ 4,944 Debt related basis differences ​ ​ 10,994 ​ ​ — ​ ​ — Other ​ (2,269) ​ ​ 1,294 ​ ​ 896 Income Tax Expense ​ $ 4,199 ​ $ 11,656 ​ $ 13,584 ​
Schedule of components of deferred income tax liabilities and assets	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended December 31, ​ 2022 2021 Deferred income tax liabilities: ​ ​ ​ ​ ​ ​ Book over tax basis of intangible assets and fixed assets ​ $ (44,632) ​ $ (55,449) Unremitted foreign earnings ​ (8,154) ​ ​ (7,135) Operating lease and finance lease right-of-use assets ​ ​ (7,883) ​ ​ (9,573) Other, net ​ $ (2,005) ​ $ (1,584) Total deferred income tax liabilities ​ (62,674) ​ ​ (73,741) ​ ​ ​ ​ ​ ​ ​ Deferred income tax assets: ​ ​ ​ ​ ​ ​ Allowance for doubtful accounts and receivable adjustments ​ $ 2,018 ​ $ 1,816 Inventory ​ 3,141 ​ ​ 2,362 Accrued liabilities ​ 16,536 ​ ​ 12,606 Net operating loss and tax credit carryforwards ​ 156,180 ​ ​ 141,946 Tax deductible goodwill ​ 2,534 ​ ​ 4,424 Disallowed interest deduction ​ ​ 146,923 ​ ​ 106,449 Operating lease and finance lease liabilities ​ ​ 7,981 ​ ​ 10,211 Other, net ​ 22,832 ​ ​ 18,197 Total deferred income tax assets ​ $ 358,145 ​ $ 298,011 ​ ​ ​ ​ ​ ​ ​ Valuation allowance ​ (305,168) ​ ​ (233,755) Total net deferred income tax assets (liabilities) ​ $ (9,697) ​ $ (9,485) ​
Schedule of NOL carryforwards expiry	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ State and Local ​ Federal NOL NOL 2023 – 2027 ​ $ 154,719 ​ $ 59,917 2028 – 2032 ​ 100,776 ​ ​ 89,062 2033 – 2041 ​ 241,754 ​ ​ 228,914 Indefinite ​ ​ 22,186 ​ ​ 78,847 ​ ​ $ 519,435 ​ $ 456,740 ​
Schedule of reconciliation of the total amounts of unrecognized tax benefits	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year Ended December 31, ​ 2022 2021 2020 Unrecognized tax benefits — January 1 ​ $ 2,077 ​ $ 1,836 ​ $ 4,314 Gross increases—tax positions in prior period ​ — ​ ​ — ​ ​ (21) Gross decreases — ​ (20) ​ ​ (129) ​ ​ (2,608) Gross increases — ​ 106 ​ ​ 460 ​ ​ 151 Settlement ​ — ​ ​ (90) ​ ​ — Unrecognized tax benefits—December 31 ​ $ 2,163 ​ $ 2,077 ​ $ 1,836 ​

Employee Benefit Plans (Tables)

Employee Benefit Plans (Tables)	12 Months Ended
	Dec. 31, 2022
Employee Benefit Plans
Schedule of change in benefit obligations, fair value of the plan assets and funded status of Company's pension plans and the amounts recognized in the Company's consolidated financial statements	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year ended December, ​ 2022 2021 Change in Benefit Obligation: ​ ​ ​ ​ Benefit obligation at beginning of period ​ $ 117,472 ​ $ 122,011 Service cost ​ 53 ​ ​ 68 Interest cost ​ 1,910 ​ ​ 1,686 Actuarial gain ​ (44,778) ​ ​ (2,296) Plan amendments ​ ​ 149 ​ ​ (28) Plan curtailment ​ ​ — ​ ​ 98 Benefits paid ​ (1,915) ​ ​ (2,497) Foreign-exchange rate changes ​ (11,159) ​ ​ (1,570) Benefit obligation at end of year ​ $ 61,732 ​ $ 117,472 ​ ​ ​ ​ ​ ​ ​ Change in Plan Assets: ​ ​ Fair value of plan assets at beginning of period ​ $ 89,972 ​ $ 87,215 Actual return on plan assets ​ (36,679) ​ 2,950 Employer contributions ​ 2,866 ​ 3,189 Plan participants’ contributions ​ — ​ 16 Benefits paid ​ (1,818) ​ (2,393) Foreign-exchange rate changes ​ (8,647) ​ (1,005) Fair value of plan assets at end of year ​ 45,694 ​ 89,972 Funded status at end of year ​ $ (16,038) ​ $ (27,500) ​ ​ ​ ​ ​ Net amount recognized in the Consolidated Balance Sheets: ​ ​ Pension liability, net (a) ​ $ (16,917) ​ $ (28,383) Amounts recognized in accumulated other comprehensive loss, net of tax consist of: ​ ​ ​ Net actuarial loss ​ (3,583) ​ ​ (10,946) Net amount recognized in accumulated other comprehensive loss, net of tax ​ $ (3,583) ​ $ (10,946) ​ ​ ​ ​ ​ ​ ​ Plans with underfunded or non-funded accumulated benefit obligation: ​ ​ Aggregate projected benefit obligation ​ $ 61,732 ​ $ 117,472 Aggregate accumulated benefit obligation ​ $ 61,732 ​ $ 117,472 Aggregate fair value of plan assets ​ $ 45,694 ​ $ 89,972 ​ (a) Consolidated balance of $16.9 million as of December 31, 2022 includes pension liabilities of $13.7 million, $1.7 million, $1.2 million and $(0.6) million under U.K., Asterion, German and Norway pension plans, respectively, and minimum regulatory benefit for a Philippines legal entity of $0.8 million. Consolidated balance of $28.4 million as of December 31, 2021 includes pension liabilities of $23.0 million, $2.5 million, $2.1 million and less than $0.1 million under U.K., Asterion, German and Norway pension plans, respectively, and minimum regulatory benefit for a Philippines legal entity of $0.7 million.
Schedule of components of the net periodic benefit cost	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year ended December 31, ​ 2022 2021 2020 Service cost $ 53 ​ $ 68 ​ $ 74 Interest cost ​ 1,910 ​ ​ 1,686 ​ ​ 1,984 Expected return on plan assets ​ (2,856) ​ ​ (2,410) ​ ​ (2,530) Amortization: ​ ​ ​ ​ ​ ​ ​ ​ Amortization of prior service cost ​ 273 ​ ​ 224 ​ ​ 150 Amortization of net loss ​ 1,616 ​ ​ 3,340 ​ ​ 1,739 Settlement loss ​ — ​ ​ — ​ ​ 552 Net periodic benefit cost $ 996 ​ $ 2,908 ​ $ 1,969 ​
Schedule of principal assumptions used to determine benefit obligation and net periodic benefit costs	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ 2022 2021 ​ 2022 2021 ​ 2022 2021 ​ 2022 2021 ​ ​ UK ​ ​ Germany ​ ​ Norway ​ Asterion Weighted-average assumptions used to determine benefit obligations: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Discount rate 5.00 % 1.80 % ​ 3.80 % 1.00 % ​ 3.00 % 1.90 % ​ 3.80 % 1.13 % Rate of compensation increase N/A N/A ​ N/A N/A ​ 3.50 % 2.75 % ​ N/A ​ N/A ​ Weighted-average assumptions used to determine net periodic benefit cost: ​ ​ ​ ​ ​ Discount rate 1.80 % 1.40 % ​ 3.80 % 1.00 % ​ 3.00 % 1.90 % ​ 3.80 % 1.13 % Expected asset return 3.45 % 2.72 % ​ N/A % N/A % ​ 4.15 % 3.10 % ​ 3.80 % 1.13 % Rate of compensation increase N/A N/A ​ N/A N/A ​ 3.50 % 2.75 % ​ N/A ​ N/A ​ ​
Schedule of weighted average allocation of plan assets by asset category	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, ​ 2022 2021 2020 U.K. and other international equities ​ 27.0 % 32.8 % 31.4 % U.K. government and corporate bonds ​ 5.5 ​ 2.5 ​ 2.7 ​ Diversified growth fund ​ 18.5 ​ 25.7 ​ 21.0 ​ Liability driven investments ​ 44.3 ​ 34.6 ​ 40.6 ​ Multi-asset credit fund ​ 4.7 ​ 4.4 ​ 4.3 ​ Total ​ 100.0 % 100.0 % 100.0 % ​
Schedule of fair value of pension assets	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, 2022 ​ Total Level 1 Level 2 Level 3 Asset Category: ​ ​ ​ ​ ​ ​ ​ ​ Cash ​ $ 932 ​ $ 932 ​ $ — ​ $ — Equity funds: ​ ​ ​ ​ ​ U.K. ​ — ​ — ​ — ​ — Other international ​ 11,399 ​ — ​ 11,399 ​ — Fixed income securities: ​ ​ ​ ​ ​ ​ Corporate bonds / U.K. Gilts ​ 2,529 ​ — ​ 2,529 ​ — Other investments: ​ ​ ​ ​ ​ ​ Diversified growth fund ​ 8,417 ​ — ​ 8,417 ​ — Liability driven investments ​ ​ 20,258 ​ ​ — ​ ​ 20,258 ​ ​ — Multi-asset credit fund ​ ​ 2,158 ​ ​ — ​ ​ 2,158 ​ ​ — Total fair value ​ $ 45,693 ​ $ 932 ​ $ 44,761 ​ $ — ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, 2021 ​ Total Level 1 Level 2 Level 3 Asset Category: ​ ​ ​ ​ ​ ​ ​ ​ Cash ​ $ 149 ​ $ 149 ​ $ — ​ $ — Equity funds: ​ ​ ​ ​ ​ U.K. ​ 17,423 ​ — ​ 17,423 ​ — Other international ​ 11,909 ​ — ​ 11,909 ​ — Fixed income securities: ​ ​ ​ ​ ​ ​ Corporate bonds / U.K. Gilts ​ 2,292 ​ — ​ 2,292 ​ — Other investments: ​ ​ ​ ​ ​ ​ Diversified growth fund ​ 23,122 ​ — ​ 23,122 ​ — Liability driven investments ​ ​ 31,158 ​ ​ — ​ ​ 31,158 ​ ​ — Multi-asset credit fund ​ ​ 3,919 ​ ​ — ​ ​ 3,919 ​ ​ — Total fair value ​ $ 89,972 ​ $ 149 ​ $ 89,823 ​ $ — ​
Schedule of estimated future benefit payments	​ ​ ​ ​ ​ ​ ​ Estimated ​ ​ Benefit ​ Payments Year ended December 31, ​ ​ ​ 2023 ​ $ 1,872 2024 ​ 2,067 2025 ​ 2,656 2026 ​ 2,674 2027 ​ 2,978 2028 – 2032 ​ 13,615 Total ​ $ 25,862

Fair Value Measurement (Tables)

Fair Value Measurement (Tables)	12 Months Ended
	Dec. 31, 2022
Fair Value Measurement
Schedule of fair value of financial instruments	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Carrying ​ Fair ​ Fair Value Measurements As of December 31, 2022 Amount Value Level 1 Level 2 Level 3 Recurring assets and liabilities: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Long-term debt ​ $ 942,035 ​ $ 184,968 ​ $ — ​ $ 184,968 ​ $ — Current portion of long-term debts ​ ​ 154,802 ​ ​ 121,893 ​ ​ — ​ ​ 121,893 ​ ​ — Nonrecurring assets and liabilities: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Goodwill ​ ​ 186,802 ​ ​ 186,802 ​ ​ — ​ ​ — ​ ​ 186,802 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Carrying ​ Fair Fair Value Measurements As of December 31, 2021 Amount Value Level 1 Level 2 Level 3 Recurring assets and liabilities: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Long-term debt ​ $ 1,012,452 ​ $ 803,668 ​ $ — ​ $ 803,668 ​ $ — Nonrecurring assets and liabilities: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Goodwill ​ ​ 358,323 ​ ​ 358,323 ​ ​ — ​ ​ — ​ ​ 358,323

Stock-Based Compensation (Table

Stock-Based Compensation (Tables)	12 Months Ended
	Dec. 31, 2022
Stock-Based Compensation
Summary of the status of restricted stock units	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Average ​ ​ ​ ​ ​ ​ ​ Weighted ​ Remaining ​ ​ ​ ​ Number ​ Average Grant ​ Contractual Life ​ Aggregate ​ of Units Date Fair Value (Years) Intrinsic Value Outstanding Balance as of December 31, 2021 ​ 68,450 ​ $ 34.95 ​ 0.11 ​ $ 2,393 Granted — ​ — ​ ​ ​ ​ ​ Forfeited — ​ — ​ ​ ​ ​ ​ Vested (66,935) ​ 35.00 ​ ​ ​ ​ ​ Outstanding Balance as of December 31, 2022 ​ 1,515 ​ $ 33.00 0.41 ​ $ 50 ​
Schedule of stock option activity	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Average ​ ​ ​ ​ ​ ​ ​ Weighted ​ Weighted ​ Remaining ​ ​ ​ ​ ​ ​ ​ Average Grant ​ Average ​ Vesting Period ​ Aggregate ​ Outstanding Date Fair Value Exercise Price (Years) Intrinsic Value (2) Outstanding Balance as of December 31, 2021 ​ 72,265 $ 112.60 $ 235.69 0.69 $ — Granted — ​ — ​ ​ ​ ​ ​ ​ ​ Exercised — ​ ​ — ​ ​ ​ ​ ​ ​ ​ ​ Forfeited (1,881) ​ ​ 106.16 ​ ​ ​ ​ ​ ​ ​ ​ Expired ​ — ​ ​ — ​ ​ ​ ​ ​ ​ ​ ​ Outstanding Balance as of December 31, 2022 (1) 70,384 $ 112.77 $ 235.59 0.20 $ — ​ (1) 52,158 of the outstanding options are exercisable as of December 31, 2022. (2) Exercise prices of all of the outstanding options as of December 31, 2022 were higher than the market price of the shares of the Company. Therefore, aggregate intrinsic value was zero. ​
Summary of activity for the market performances of RSU	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Weighted Average ​ ​ ​ ​ ​ Weighted ​ Period Over ​ ​ ​ Number ​ Average ​ Which Expected ​ ​ of Units Fair Value ​ to be Recognized Outstanding Balance as of December 31, 2021 ​ ​ 425,000 ​ $ 9.10 ​ 2.98 Granted ​ — ​ — ​ Forfeited ​ — ​ — ​ ​ Vested ​ — ​ — ​ ​ Outstanding Balance as of December 31, 2022 ​ ​ 425,000 ​ $ 9.10 ​ 2.98 ​

Stockholders' Equity (Tables)

Stockholders' Equity (Tables)	12 Months Ended
	Dec. 31, 2022
Stockholders' Equity
Schedule of sales of shares of Common Stock	​ Supplement Period Number of Shares Sold Weighted Average Price Per Share Gross Proceeds Net Proceeds Prospectus supplement dated May 27, 2021 with an aggregate offering price of up to $100.0 million (“Common ATM Program–1”) May 28, 2021 through July 1, 2021 2,471,185 $40.164 $99.3 million $95.7 million Prospectus supplement dated June 30, 2021 with an aggregate offering price of up to $150.0 million (“Common ATM Program–2”) June 30, 2021 through September 2, 2021 2,879,023 $52.069 $149.9 million $144.4 million Prospectus supplement dated September 30, 2021 with an aggregate offering price of up to $250.0 million (“Common ATM Program–3”) October 6, 2021 through March 31, 2022 16,743,797 $14.931 $250.0 million $241.0 million Prospectus supplement dated May 23, 2022 with an aggregate offering price of up to $250.0 million (“Common ATM Program–4”) May 24, 2022 through December 31, 2022 256,887,619 $0.612 $157.1 million $152.3 million ​

Related-Party Transactions (Tab

Related-Party Transactions (Tables)	12 Months Ended
	Dec. 31, 2022
Related-Party Transactions
Schedule of payable and receivable balances with affiliates	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ December 31, 2022 December 31, 2021 ​ ​ Receivables and Prepaid Expenses ​ Payables ​ Receivables and Prepaid Expenses ​ Payables HOV Services, Ltd ​ $ 412 ​ $ — ​ $ 708 ​ $ — Rule 14 ​ ​ — ​ ​ 2,473 ​ ​ — ​ ​ 1,483 HGM ​ ​ 347 ​ ​ — ​ ​ 7 ​ ​ — Oakana ​ ​ — ​ ​ — ​ ​ — ​ ​ 1 ​ ​ $ 759 ​ $ 2,473 ​ $ 715 ​ $ 1,484

Segment and Geographic Area I_2

Segment and Geographic Area Information (Tables)	12 Months Ended
	Dec. 31, 2022
Segment and Geographic Area Information
Schedule of reconciliation of segment profit to net loss before income taxes by segment information	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year ended December 31, 2022 ​ ITPS HS LLPS Total Revenue ​ $ 765,134 ​ $ 239,270 ​ $ 72,753 ​ $ 1,077,157 Cost of revenue (exclusive of depreciation and amortization) ​ ​ 633,673 ​ 190,835 ​ 52,966 ​ ​ 877,474 Segment profit ​ ​ 131,461 ​ ​ 48,435 ​ ​ 19,787 ​ ​ 199,683 Selling, general and administrative expenses (exclusive of depreciation and amortization) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 176,524 Depreciation and amortization ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 71,831 Impairment of goodwill and other intangible assets ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 171,182 Related party expense ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 8,923 Interest expense, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 164,870 Debt modification and extinguishment costs (gain), net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 4,522 Sundry income, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (957) Other expense, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 14,170 Net loss before income taxes ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ $ (411,382) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year ended December 31, 2021 ​ ITPS HS LLPS Total Revenue ​ $ 874,126 ​ $ 217,839 ​ $ 74,641 ​ $ 1,166,606 Cost of revenue (exclusive of depreciation and amortization) ​ ​ 672,191 ​ ​ 163,445 ​ ​ 53,459 ​ ​ 889,095 Segment profit ​ ​ 201,935 ​ ​ 54,394 ​ ​ 21,182 ​ ​ 277,511 Selling, general and administrative expenses (exclusive of depreciation and amortization) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 169,781 Depreciation and amortization ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 77,150 Impairment of goodwill and other intangible assets ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ — Related party expense ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 9,191 Interest expense, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 168,048 Debt modification and extinguishment costs (gain), net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (16,689) Sundry income, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 363 Other expense, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 401 Net loss before income taxes ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ $ (130,734) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Year ended December 31, 2020 ​ ITPS HS LLPS Total Revenue ​ $ 1,005,043 ​ $ 219,047 ​ $ 68,472 ​ $ 1,292,562 Cost of revenue (exclusive of depreciation and amortization) ​ ​ 815,013 ​ ​ 159,917 ​ ​ 48,614 ​ ​ 1,023,544 Segment profit ​ ​ 190,030 ​ ​ 59,130 ​ ​ 19,858 ​ ​ 269,018 Selling, general and administrative expenses (exclusive of depreciation and amortization) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 186,104 Depreciation and amortization ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 93,953 Impairment of goodwill and other intangible assets ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ — Related party expense ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 5,381 Interest expense, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 173,878 Debt modification and extinguishment costs (gain), net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 9,589 Sundry expense, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (153) Other expense, net ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ (34,788) Net loss before income taxes ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ $ (164,946) ​
Schedule of revenues by principal geographic area	​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Years ended December 31, ​ 2022 2021 2020 United States ​ $ 878,644 ​ $ 941,985 ​ $ 1,057,006 EMEA ​ ​ 180,502 ​ ​ 205,772 ​ ​ 213,418 Other ​ ​ 18,011 ​ ​ 18,849 ​ ​ 22,138 Total Consolidated Revenue ​ $ 1,077,157 ​ $ 1,166,606 ​ $ 1,292,562

Selected Quarterly Financial _2

Selected Quarterly Financial Results (Unaudited) (Tables)	12 Months Ended
	Dec. 31, 2022
Selected Quarterly Financial Results (Unaudited)
Schedule of selected quarterly financial information	The following tables show a summary of the Company’s quarterly financial information for each of the four quarters of 2022 and 2021 (dollars in thousands, except per share data): ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Q1 2022 Q2 2022 Q3 2022 Q4 2022 Revenue: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ITPS ​ $ 205,007 ​ $ 190,005 ​ $ 185,309 ​ $ 184,813 HS ​ ​ 56,596 ​ ​ 56,390 ​ ​ 60,955 ​ ​ 65,329 LLPS ​ ​ 17,795 ​ ​ 20,375 ​ ​ 17,774 ​ ​ 16,809 Total Revenue ​ ​ 279,398 ​ ​ 266,770 ​ ​ 264,038 ​ ​ 266,951 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Cost of revenue: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ITPS ​ ​ 163,586 ​ 156,704 ​ 157,269 ​ 156,114 HS ​ ​ 46,731 ​ ​ 45,719 ​ ​ 48,316 ​ ​ 50,069 LLPS ​ ​ 13,187 ​ ​ 14,854 ​ ​ 12,257 ​ ​ 12,668 Cost of revenue (exclusive of depreciation and amortization) ​ ​ 223,504 ​ ​ 217,277 ​ ​ 217,842 ​ ​ 218,851 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Selling, general and administrative expenses (exclusive of depreciation and amortization) ​ 43,040 ​ 50,195 ​ 44,369 ​ 38,920 Depreciation and amortization ​ 18,212 ​ 17,993 ​ 17,737 ​ 17,889 Impairment of goodwill and other intangible assets ​ — ​ — ​ 29,565 ​ 141,617 Related party expense ​ 1,987 ​ 2,186 ​ 2,016 ​ 2,734 Operating income (loss) ​ (7,345) ​ (20,881) ​ (47,491) ​ (153,060) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Other expense (income), net: ​ ​ ​ ​ Interest expense, net ​ 39,760 ​ 42,271 ​ 40,897 ​ 41,942 Debt modification and extinguishment costs (gain) ​ 884 ​ 8,117 ​ (4,696) ​ 217 Sundry expense (income), net ​ 307 ​ (741) ​ 781 ​ (1,304) Other expense (income), net ​ 6,159 ​ 7,375 ​ (1,115) ​ 1,751 Net loss before income taxes ​ (54,455) ​ (77,903) ​ (83,358) ​ (195,666) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Income tax (expense) benefit ​ (2,501) ​ (1,296) ​ (1,924) ​ 1,522 Net loss ​ (56,956) ​ (79,199) ​ (85,282) ​ (194,144) Cumulative dividends for Series A Preferred Stock ​ (864) ​ (876) ​ (908) ​ (940) Cumulative dividends for Series B Preferred Stock ​ ​ (75) ​ ​ (1,317) ​ ​ (1,136) ​ ​ (1,137) Net loss attributable to common stockholders ​ $ (57,895) ​ $ (81,392) ​ $ (87,326) ​ $ (196,221) Weighted average outstanding common shares (Refer to Net Loss per Share discussion in Note 2) ​ 17,186,649 ​ 25,288,449 ​ 63,145,001 ​ 139,393,466 Earnings per share: ​ ​ ​ ​ ​ ​ ​ ​ Basic and diluted ​ $ (3.37) ​ $ (3.22) ​ $ (1.38) ​ $ (1.41) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Q1 2021 Q2 2021 Q3 2021 Q4 2021 Revenue: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ITPS ​ $ 231,875 ​ $ 217,260 ​ $ 208,304 ​ $ 216,687 HS ​ ​ 51,093 ​ ​ 56,204 ​ ​ 53,995 ​ ​ 56,547 LLPS ​ ​ 17,088 ​ ​ 19,545 ​ ​ 16,930 ​ ​ 21,078 Total Revenue ​ ​ 300,056 ​ ​ 293,009 ​ ​ 279,229 ​ ​ 294,312 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Cost of revenue: ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ITPS ​ ​ 185,502 ​ ​ 156,669 ​ ​ 157,721 ​ ​ 172,299 HS ​ ​ 35,818 ​ ​ 38,973 ​ ​ 41,945 ​ ​ 46,709 LLPS ​ ​ 11,267 ​ ​ 13,438 ​ ​ 12,065 ​ ​ 16,689 Cost of revenue (exclusive of depreciation and amortization) ​ ​ 232,587 ​ ​ 209,080 ​ ​ 211,731 ​ ​ 235,697 ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Selling, general and administrative expenses (exclusive of depreciation and amortization) ​ ​ 41,885 ​ ​ 36,390 ​ ​ 43,244 ​ ​ 48,262 Depreciation and amortization ​ ​ 19,599 ​ ​ 19,420 ​ ​ 19,094 ​ ​ 19,037 Related party expense ​ ​ 1,707 ​ ​ 2,748 ​ ​ 2,744 ​ ​ 1,992 Operating income (loss) ​ 4,278 ​ 25,371 ​ 2,416 ​ (10,676) ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Other expense (income), net: ​ ​ ​ ​ Interest expense, net ​ 43,131 ​ ​ 42,867 ​ ​ 41,757 ​ ​ 40,293 Debt modification and extinguishment costs (gain) ​ ​ — ​ ​ — ​ ​ (28,070) ​ ​ 11,381 Sundry expense (income), net ​ 213 ​ ​ (787) ​ ​ 136 ​ ​ 801 Other expense, net ​ ​ 152 ​ ​ 651 ​ ​ 366 ​ ​ (768) Net loss before income taxes ​ (39,218) ​ (17,360) ​ (11,773) ​ (62,383) Income tax (expense) benefit ​ 18 ​ ​ (2,007) ​ ​ (1,441) ​ ​ (8,226) Net loss ​ (39,200) ​ (19,367) ​ (13,214) ​ (70,609) Cumulative dividends for Series A Preferred Stock ​ ​ 896 ​ ​ (798) ​ ​ (822) ​ ​ (852) Net loss attributable to common stockholders ​ $ (38,304) ​ $ (20,165) ​ $ (14,036) ​ $ (71,461) Weighted average outstanding common shares (Refer to Net Loss per Share discussion in Note 2) ​ 2,532,324 ​ ​ 3,073,701 ​ ​ 7,532,751 ​ ​ 10,357,524 Earnings per share: ​ ​ ​ — ​ Basic and diluted ​ $ (15.13) ​ $ (6.56) ​ $ ​ $ (6.90)

Description of the Business (De

Description of the Business (Details)	12 Months Ended
	Dec. 31, 2022 segment
Description of the Business
Number of segments	3

Basis of Presentation and Sum_4

Basis of Presentation and Summary of Significant Accounting Policies (Details) $ / shares in Units, $ in Thousands				12 Months Ended
	Mar. 07, 2023	Jan. 01, 2023 USD ($)	Jul. 25, 2022 $ / shares shares	Dec. 31, 2023 USD ($)	Dec. 31, 2022 USD ($) $ / shares	Feb. 27, 2023 USD ($)	Mar. 31, 2022 USD ($)	Dec. 31, 2021 $ / shares
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Outstanding balance of debt					$ 1,169,058
Reverse stock split			0.05
Common stock, par value (in dollars per share) | $ / shares			$ 0.0001		$ 0.0001			$ 0.0001
Conversion of shares (in shares) | shares			1
Principal amount of debt					$ 66,471
Estimated annual interest rate savings					5,000
Proceeds to be raised					347,500
Minimum | Forecast
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Estimated amount of cost savings in next fiscal year				$ 65,000
Minimum | Subsequent Events
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Reverse stock split	0.01
Maximum | Forecast
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Estimated amount of cost savings in next fiscal year				$ 75,000
Maximum | Subsequent Events
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Reverse stock split	0.005
Network Security Incident
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Data incident expenses included in Other expense, net					3,700
Estimated Insurance Recoveries					6,200
Insurance recovery					200
Settlement of additional claims					5,100
Network Security Incident | Maximum
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Claims paid					100
Senior secured term loan
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Principal amount of debt					88,300
PNC Bank Commitment
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Maximum borrowing capacity					150,000
Secured 2023 notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Principal amount of debt					9,400
BRCC Facility
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Past amounts raised					725,600
Maximum borrowing capacity							$ 51,000
BRCC Facility | Subsequent Events
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Maximum borrowing capacity						$ 35,000
BRCC Facility | Senior secured revolving facility
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Maximum borrowing capacity					51,000
Secured 2026 notes | Subsequent Events
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Repurchase of loan		$ 13,400
Junior secured financing | Senior secured revolving facility
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Principal amount of debt					$ 35,000

Basis of Presentation and Sum_5

Basis of Presentation and Summary of Significant Accounting Policies - Segment Reporting (Details)	12 Months Ended
	Dec. 31, 2022 segment
Basis of Presentation and Summary of Significant Accounting Policies
Number of segments	3

Basis of Presentation and Sum_6

Basis of Presentation and Summary of Significant Accounting Policies - Obligation For Claim Payment (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Restricted Cash
Obligation for claim payment	$ 44,380	$ 46,902

Basis of Presentation and Sum_7

Basis of Presentation and Summary of Significant Accounting Policies - Intangible Assets (Details)	12 Months Ended
	Dec. 31, 2022 category item
Customer relationships | Minimum
Intangible Assets
Estimated useful life	4 years
Customer relationships | Maximum
Intangible Assets
Estimated useful life	16 years
Trademarks
Intangible Assets
Estimated useful life	1 year
Developed technology | Minimum
Intangible Assets
Estimated useful life	5 years
Developed technology | Maximum
Intangible Assets
Estimated useful life	8 years 6 months
Capitalized Software Costs | Minimum
Intangible Assets
Estimated useful life	3 years
Capitalized Software Costs | Maximum
Intangible Assets
Estimated useful life	5 years
Outsource contract costs
Intangible Assets
Number of principal categories | category	2
Non compete agreements
Intangible Assets
Number of executives terminated | item	4
Assembled workforce
Intangible Assets
Estimated useful life	4 years

Basis of Presentation and Sum_8

Basis of Presentation and Summary of Significant Accounting Policies - Impairment of Indefinite-Lived Assets (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Basis of Presentation and Summary of Significant Accounting Policies
Impairment related to property, plant and equipment, customer relationships, trademarks, developed technology, capitalized software or outsourced contract costs	$ 0	$ 0	$ 0

Basis of Presentation and Sum_9

Basis of Presentation and Summary of Significant Accounting Policies - Derivative Instruments and Hedging Activities (Details) - Interest rate swap - Not designated as hedging instrument - USD ($) $ in Millions	1 Months Ended	12 Months Ended
	Nov. 30, 2017	Dec. 31, 2022	Dec. 31, 2021
Derivative Instruments, Gain (Loss) [Line Items]
Term of hedging contract (in years)	3 years
Notional amount	$ 347.8
Weighted Average Interest Rate		1.9275%
Gain (loss) on interest rate swaps		$ 0.1	$ (0.4)

Basis of Presentation and Su_10

Basis of Presentation and Summary of Significant Accounting Policies - Leases (Details)	12 Months Ended
	Dec. 31, 2022
Basis of Presentation and Summary of Significant Accounting Policies
Options to terminate - operating lease	true
Options to extend - finance lease	true
Options to extend - operating lease	true
Options to terminate - finance lease	true

Basis of Presentation and Su_11

Basis of Presentation and Summary of Significant Accounting Policies - Disaggregation of Revenues (Details) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Dec. 31, 2021	Sep. 30, 2021	Jun. 30, 2021	Mar. 31, 2021	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Disaggregation of Revenues
Revenue	$ 266,951	$ 264,038	$ 266,770	$ 279,398	$ 294,312	$ 279,229	$ 293,009	$ 300,056	$ 1,077,157	$ 1,166,606	$ 1,292,562
United States
Disaggregation of Revenues
Revenue									878,644	941,985	1,057,006
EMEA
Disaggregation of Revenues
Revenue									180,502	205,772	213,418
Other.
Disaggregation of Revenues
Revenue									18,011	18,849	22,138
ITPS
Disaggregation of Revenues
Revenue	184,813	185,309	190,005	205,007	216,687	208,304	217,260	231,875	765,134	874,126	1,005,043
ITPS | United States
Disaggregation of Revenues
Revenue									566,621	649,505	769,487
ITPS | EMEA
Disaggregation of Revenues
Revenue									180,502	205,772	213,418
ITPS | Other.
Disaggregation of Revenues
Revenue									18,011	18,849	22,138
HS
Disaggregation of Revenues
Revenue	65,329	60,955	56,390	56,596	56,547	53,995	56,204	51,093	239,270	217,839	219,047
HS | United States
Disaggregation of Revenues
Revenue									239,270	217,839	219,047
LLPS
Disaggregation of Revenues
Revenue	$ 16,809	$ 17,774	$ 20,375	$ 17,795	$ 21,078	$ 16,930	$ 19,545	$ 17,088	72,753	74,641	68,472
LLPS | United States
Disaggregation of Revenues
Revenue									$ 72,753	$ 74,641	$ 68,472

Basis of Presentation and Su_12

Basis of Presentation and Summary of Significant Accounting Policies - Contract Balances (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Basis of Presentation and Summary of Significant Accounting Policies
Accounts receivable, net	$ 101,616	$ 184,102
Deferred revenues	17,585	17,518
Customer deposits	16,955	17,707
Costs to obtain and fulfill a contract	1,674	2,328
Unbilled receivables, net	25,741	22,570
Amortization of contract costs	$ 1,100	$ 1,500	$ 2,400
Practical expedient on incremental costs of obtaining contracts	true
Revenue Recognized	$ 16,500

Basis of Presentation and Su_13

Basis of Presentation and Summary of Significant Accounting Policies - Performance Obligations (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2022 USD ($)
Basis of Presentation and Summary of Significant Accounting Policies
Contracts with an original expected length	true
2023	$ 37,816
2024	30,384
2025	25,738
2026	1,346
2027	512
Total	$ 95,796

Basis of Presentation and Su_14

Basis of Presentation and Summary of Significant Accounting Policies - Research and Development (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Basis of Presentation and Summary of Significant Accounting Policies
Research and development costs	$ 1.5	$ 1.3	$ 1.1

Basis of Presentation and Su_15

Basis of Presentation and Summary of Significant Accounting Policies - Advertising Expense (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Basis of Presentation and Summary of Significant Accounting Policies
Advertising costs	$ 0.5	$ 0.4	$ 0.7

Basis of Presentation and Su_16

Basis of Presentation and Summary of Significant Accounting Policies - Operations (Details) - USD ($) $ in Millions	Dec. 31, 2022	Dec. 31, 2021
Outside United States
Long-Lived Assets	$ 29.6	$ 26.8

Basis of Presentation and Su_17

Basis of Presentation and Summary of Significant Accounting Policies - Foreign Currency Translation (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Basis of Presentation and Summary of Significant Accounting Policies
Net exchange gains (losses)	$ 1,288	$ (173)	$ 414

Basis of Presentation and Su_18

Basis of Presentation and Summary of Significant Accounting Policies - Beneficial Conversion Feature (Details) - USD ($) $ / shares in Units, $ in Millions	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020	Dec. 31, 2017
Basis of Presentation and Summary of Significant Accounting Policies
Preferred Stock, par value (in dollars per share)	$ 0.0001	$ 0.0001
Dividend equivalent on Series A Preferred Stock	$ 0	$ 0	$ 0	$ 16.4

Basis of Presentation and Su_19

Basis of Presentation and Summary of Significant Accounting Policies - Net Loss per Share (Details) - USD ($) $ / shares in Units, $ in Thousands		3 Months Ended								12 Months Ended
	Mar. 18, 2021	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Dec. 31, 2021	Sep. 30, 2021	Jun. 30, 2021	Mar. 31, 2021	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020	Jul. 25, 2022
Net loss per share
Common stock, par value (in dollars per share)		$ 0.0001				$ 0.0001				$ 0.0001	$ 0.0001		$ 0.0001
Number of anti-dilutive shares excluded from computation of diluted loss per share										496,899	565,715	83,108
Net loss attributable to common stockholders		$ (196,221)	$ (87,326)	$ (81,392)	$ (57,895)	$ (71,461)	$ (14,036)	$ (20,165)	$ (38,304)	$ (422,834)	$ (143,966)	$ (179,839)
Weighted average common shares outstanding - basic		139,393,466	63,145,001	25,288,449	17,186,649	10,357,524	7,532,751	3,073,701	2,532,324	61,593,381	5,900,058	2,457,221
Weighted average common shares outstanding - diluted		139,393,466	63,145,001	25,288,449	17,186,649	10,357,524	7,532,751	3,073,701	2,532,324	61,593,381	5,900,058	2,457,221
Basic (in dollars per share)		$ (1.41)	$ (1.38)	$ (3.22)	$ (3.37)	$ (6.90)	$ (1.86)	$ (6.56)	$ (15.13)	$ (6.86)	$ (24.40)	$ (73.19)
Diluted (in dollars per share)		$ (1.41)	$ (1.38)	$ (3.22)	$ (3.37)	$ (6.90)	$ (1.86)	$ (6.56)	$ (15.13)	$ (6.86)	$ (24.40)	$ (73.19)
Private Placement
Net loss per share
Warrants sold	9,731,819
Series A Preferred Stock
Net loss per share
Number of anti-dilutive shares excluded from computation of diluted loss per share										73,058
Series B Preferred Stock
Net loss per share
Number of anti-dilutive shares excluded from computation of diluted loss per share										3,075,349
Warrant | Private Placement
Net loss per share
Number of anti-dilutive shares excluded from computation of diluted loss per share	9,731,819
Common Stock
Net loss per share
Number of anti-dilutive shares excluded from computation of diluted loss per share										486,591

Sale of Non-Core Assets and D_2

Sale of Non-Core Assets and Divestiture (Details) - USD ($) $ in Millions			3 Months Ended
	Jul. 22, 2020	Mar. 16, 2020	Sep. 30, 2020	Mar. 31, 2020
SourceHOV
Membership interests		$ 40
Gain on sale of investments				$ 35.5
Physical Records Storage Business | Disposed of by sale not discontinued operations
Gain on sale of investments			$ 8.7
Proceeds from sale of business	$ 12.3

Inventories (Details)

Inventories (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Inventories
Work in process	$ 1,178	$ 973
Finished goods	10,804	11,480
Supplies and parts	8,991	7,028
Less: Allowance for obsolescence	(4,125)	(4,266)
Inventory, Net, Total	$ 16,848	$ 15,215

Accounts Receivable (Details)

Accounts Receivable (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Accounts Receivable.
Billed receivables	$ 72,852	$ 160,407
Unbilled receivables	25,741	22,570
Other	9,425	7,174
Less: Allowance for doubtful accounts	(6,402)	(6,049)
Accounts Receivable, net	$ 101,616	$ 184,102

Prepaid Expenses and Other Cu_3

Prepaid Expenses and Other Current Assets (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Prepaid Expenses and Other Current Assets
Prepaids	$ 23,347	$ 22,880
Deposits	2,859	8,919
Prepaid expenses and other current assets	$ 26,206	$ 31,799

Leases - Balance Sheet Location

Leases - Balance Sheet Location (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Leases
Operating lease right-of-use assets, net	$ 40,734	$ 53,937
Current portion of operating lease liabilities	11,867	15,923
Operating lease liabilities, net of current portion	31,030	41,170
Finance Lease
Finance lease right-of-use asset, net	$ 11,943	$ 8,918
Finance Lease, Right-of-Use Asset, Statement of Financial Position [Extensible List]	Property, Plant, and Equipment and Finance Lease Right-of-Use Asset, after Accumulated Depreciation and Amortization	Property, Plant, and Equipment and Finance Lease Right-of-Use Asset, after Accumulated Depreciation and Amortization
Current portion of finance lease liabilities	$ 5,485	$ 6,683
Finance lease liabilities, net of current portion	$ 9,448	$ 9,156

Leases - Supplemental balance s

Leases - Supplemental balance sheet information (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021
Leases
Weighted-average remaining lease term of operating leases	4 years 2 months 12 days	4 years 3 months 18 days
Weighted-average remaining lease term of finance leases	3 years 7 months 6 days	2 years 4 months 24 days
Weighted-average discount rate for operating leases	13.90%	13.10%
Weighted-average discount rate for finance leases	13.40%	12.40%
Interest on financing lease liabilities	$ 1.8	$ 2.3
Amortization expense on finance lease right-of-use assets	$ 4.9	$ 9.1

Leases - Maturities of Finance

Leases - Maturities of Finance and Operating Lease Liabilities (Details) $ in Thousands	Dec. 31, 2022 USD ($)
Maturities of operating lease liabilities:
2023	$ 16,823
2024	13,343
2025	9,101
2026	7,381
2027	5,684
2028 and thereafter	4,767
Total lease payments	57,099
Less: Imputed interest	(14,202)
Present value of lease liabilities	42,897
Maturities of finance lease liabilities
2023	6,774
2024	5,166
2025	3,719
2026	1,034
2027	795
2028 and thereafter	1,642
Total lease payments	19,130
Less: imputed interest	(4,197)
Present value of finance lease liabilities	$ 14,933

Leases - Rental Expenses (Detai

Leases - Rental Expenses (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Rental expenses
Rental expense on operating leases under ASC 842	$ 48	$ 51.8
Rent expense for operating leases under ASC 840			$ 69.1

Leases - Cash Paid and Lease Re

Leases - Cash Paid and Lease Recognition (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases	$ 21,560	$ 25,950
Financing cash flows from finance leases	5,523	11,471
Right-of-use lease assets obtained in the exchange for lease liabilities:
Operating leases	6,940	6,507
Finance leases	$ 4,790	$ 3,270

Property, Plant and Equipment_3

Property, Plant and Equipment, Net (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Property, Plant and Equipment, Net
Finance lease right-of-use assets	$ 66,256	$ 69,006
Property, Plant, and Equipment and Finance Lease Right-of-Use Asset, before Accumulated Depreciation and Amortization	279,214	270,132
Less: Accumulated depreciation and amortization	(207,520)	(196,683)
Property, plant and equipment, net	71,694	73,449
Depreciation expense
Depreciation expense	24,500	26,700	$ 39,200
Land
Property, Plant and Equipment, Net
Property, plant and equipment, gross	6,687	6,688
Buildings and improvements
Property, Plant and Equipment, Net
Property, plant and equipment, gross	$ 24,307	20,268
Buildings and improvements | Minimum
Property, Plant and Equipment, Net
Estimated Useful Lives (in Years)	7 years
Buildings and improvements | Maximum
Property, Plant and Equipment, Net
Estimated Useful Lives (in Years)	40 years
Leasehold improvements
Property, Plant and Equipment, Net
Property, plant and equipment, gross	$ 37,383	36,289
Vehicles
Property, Plant and Equipment, Net
Property, plant and equipment, gross	$ 289	311
Vehicles | Minimum
Property, Plant and Equipment, Net
Estimated Useful Lives (in Years)	5 years
Vehicles | Maximum
Property, Plant and Equipment, Net
Estimated Useful Lives (in Years)	7 years
Machinery and equipment
Property, Plant and Equipment, Net
Property, plant and equipment, gross	$ 26,820	26,346
Machinery and equipment | Minimum
Property, Plant and Equipment, Net
Estimated Useful Lives (in Years)	5 years
Machinery and equipment | Maximum
Property, Plant and Equipment, Net
Estimated Useful Lives (in Years)	15 years
Computer equipment and software
Property, Plant and Equipment, Net
Property, plant and equipment, gross	$ 108,898	102,746
Computer equipment and software | Minimum
Property, Plant and Equipment, Net
Estimated Useful Lives (in Years)	3 years
Computer equipment and software | Maximum
Property, Plant and Equipment, Net
Estimated Useful Lives (in Years)	8 years
Furniture and fixtures
Property, Plant and Equipment, Net
Property, plant and equipment, gross	$ 8,574	$ 8,478
Furniture and fixtures | Minimum
Property, Plant and Equipment, Net
Estimated Useful Lives (in Years)	5 years
Furniture and fixtures | Maximum
Property, Plant and Equipment, Net
Estimated Useful Lives (in Years)	15 years

Intangible Assets and Goodwil_2

Intangible Assets and Goodwill - Intangibles (Details) - USD ($) $ in Thousands	1 Months Ended	3 Months Ended		12 Months Ended
	Jun. 30, 2022	Dec. 31, 2022	Sep. 30, 2022	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Intangibles
Gross Carrying Amount		$ 701,065		$ 701,065	$ 702,338
Accumulated Amortization		(500,083)		(500,083)	(457,799)
Intangible Asset, net		200,982		200,982	244,539
Impairment of goodwill	$ 0			171,182
Impairment charge				0
Impairment of goodwill and other intangible assets		141,617	$ 29,565	171,182
Carrying amount of indefinite-lived trade names which are not amortizable		5,300		5,300
Aggregated amortization expense				$ 47,300	$ 50,500	$ 54,700
Customer relationships
Intangibles
Weighted Average Useful Life (in years)				9 years	9 years 6 months
Gross Carrying Amount		507,723		$ 507,723	$ 508,241
Accumulated Amortization		(351,240)		(351,240)	(316,084)
Intangible Asset, net		156,483		$ 156,483	$ 192,157
Developed technology
Intangibles
Weighted Average Useful Life (in years)				2 years 1 month 6 days	2 years 9 months 18 days
Gross Carrying Amount		88,553		$ 88,553	$ 88,553
Accumulated Amortization		(88,000)		(88,000)	(87,612)
Intangible Asset, net		553		$ 553	941
Patent
Intangibles
Weighted Average Useful Life (in years)				1 year 2 months 12 days
Gross Carrying Amount		15		$ 15
Accumulated Amortization		(6)		(6)
Intangible Asset, net		9		9
Trade names
Intangibles
Gross Carrying Amount		8,400		8,400	8,400
Accumulated Amortization		(3,100)		(3,100)	(3,100)
Intangible Asset, net		5,300		5,300	5,300
Accumulated impairment losses		44,100		$ 44,100	$ 44,100
Outsource contract costs
Intangibles
Weighted Average Useful Life (in years)				3 years	3 years 7 months 6 days
Gross Carrying Amount		17,184		$ 17,184	$ 16,814
Accumulated Amortization		(15,509)		(15,509)	(14,486)
Intangible Asset, net		1,675		$ 1,675	$ 2,328
Internally developed software
Intangibles
Weighted Average Useful Life (in years)				2 years 10 months 24 days	3 years 2 months 12 days
Gross Carrying Amount		52,441		$ 52,441	$ 49,108
Accumulated Amortization		(35,095)		(35,095)	(27,812)
Intangible Asset, net		17,346		$ 17,346	$ 21,296
Assembled workforce
Intangibles
Weighted Average Useful Life (in years)					1 year
Gross Carrying Amount					$ 4,473
Accumulated Amortization					(3,355)
Intangible Asset, net					$ 1,118
Purchased software
Intangibles
Weighted Average Useful Life (in years)				11 years	12 years
Gross Carrying Amount		26,749		$ 26,749	$ 26,749
Accumulated Amortization		(7,133)		(7,133)	(5,350)
Intangible Asset, net		$ 19,616		$ 19,616	$ 21,399

Intangible Assets and Goodwil_3

Intangible Assets and Goodwill - Intangibles - Amortization expense (Details) $ in Thousands	Dec. 31, 2022 USD ($)
Intangibles amortization expense
2023	$ 39,717
2024	32,004
2025	24,401
2026	20,076
2027	16,885
Thereafter	62,363
Intangible assets, net	$ 195,446

Intangible Assets and Goodwil_4

Intangible Assets and Goodwill - Goodwill (Details) $ in Thousands	1 Months Ended	3 Months Ended		12 Months Ended
	Jun. 30, 2022 USD ($)	Dec. 31, 2022 USD ($)	Sep. 30, 2022 USD ($)	Dec. 31, 2022 USD ($) segment	Dec. 31, 2021 USD ($)	Dec. 31, 2020 USD ($)
Goodwill
Number of segments | segment				3
Beginning of Year Balance				$ 358,323	$ 359,781
Deletions					(825)
Impairments	$ 0			(171,182)
Currency Translation Adjustments				(339)	(633)
End of Year Balance		$ 186,802		186,802	358,323
Impairment of goodwill and other intangible assets		141,617	$ 29,565	171,182
Impairment charge , including taxes				171,200
ITPS
Goodwill
Beginning of Year Balance				252,672	254,130
Deletions					(825)
Impairments				(171,182)
Currency Translation Adjustments				(339)	(633)
End of Year Balance		81,151		81,151	252,672
Accumulated impairment losses		487,700		487,700	316,500	$ 317,500
Impairment of goodwill and other intangible assets			$ 29,600
Impairment charge , including taxes				141,600
HS
Goodwill
Beginning of Year Balance				86,786	86,786
End of Year Balance		86,786		86,786	86,786
LLPS
Goodwill
Beginning of Year Balance				18,865	18,865
End of Year Balance		18,865		18,865	18,865
Accumulated impairment losses		$ 243,400		$ 243,400	$ 243,400	$ 243,400

Accrued Liabilities and Other_3

Accrued Liabilities and Other Long-Term Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Accrued liabilities
Accrued taxes (exclusive of income taxes)	$ 9,797	$ 9,858
Accrued lease exit obligations		36
Accrued professional and legal fees	37,366	29,119
Accrued Appraisal Action liability		63,422
Accrued legal reserve for pending litigation	10,322	8,046
Accrued transaction costs	2,763	2,305
Other accruals	1,092	733
Total accrued liabilities including accrued interest	61,340	113,519
Other Long-term liabilities
Deferred revenue	1,180	901
Accrued lease exit obligations	373	195
Accrued compensation expense	1,021	1,578
Other	3,530	3,325
Other Long-term liabilities	$ 6,104	$ 5,999

Long-Term Debt and Credit Fac_3

Long-Term Debt and Credit Facilities - Senior Credit Facilities (Details) - USD ($) $ in Millions	Jul. 12, 2017	Dec. 31, 2021
Senior secured term loan
Long-Term Debt and Credit Facilities.
Debt Instrument, Face Amount	$ 350
Original issue discount	$ 7
Principal percentage of each of first eight payments (as a percent)	0.60%
Principal percentage of each payment thereafter (as a percent)	1.30%
Senior secured term loan | LIBOR
Long-Term Debt and Credit Facilities.
Applicable margin rate	7.50%
Floor interest rate	1%
Senior secured term loan | Base rate
Long-Term Debt and Credit Facilities.
Principal percentage of each payment thereafter (as a percent)	6.50%
Senior secured revolving facility
Long-Term Debt and Credit Facilities.
Maximum borrowing capacity	$ 100
Letters of credit outstanding		$ 0.5
Credit facility drawn		$ 100
Senior secured revolving facility | LIBOR
Long-Term Debt and Credit Facilities.
Principal percentage of each payment thereafter (as a percent)	7%
Senior secured revolving facility | Base rate
Long-Term Debt and Credit Facilities.
Principal percentage of each payment thereafter (as a percent)	6%

Long-Term Debt and Credit Fac_4

Long-Term Debt and Credit Facilities - Term Loan Repricing (Details) - USD ($) $ in Thousands	Jul. 13, 2018	Dec. 31, 2022	Dec. 31, 2021
Long-Term Debt and Credit Facilities.
Outstanding amount of term loans		$ 1,096,837	$ 1,249,227
First Amendment
Long-Term Debt and Credit Facilities.
Outstanding amount of term loans	$ 343,400
Reduction in interest rate (in percentage)	1%
First Amendment | Federal funds rate
Long-Term Debt and Credit Facilities.
Variable interest rate (as a percent)	0.50%
First Amendment | LIBOR
Long-Term Debt and Credit Facilities.
Floor interest rate	1%
Variable interest rate (as a percent)	6.50%
First Amendment | One-month adjusted LIBOR
Long-Term Debt and Credit Facilities.
Variable interest rate (as a percent)	1%
First Amendment | Base rate
Long-Term Debt and Credit Facilities.
Variable interest rate (as a percent)	5.50%
Senior secured revolving facility
Long-Term Debt and Credit Facilities.
Outstanding amount of term loans	$ 343,400
Maximum debt issuance costs for new lenders exceeded 10% test	100
Senior secured revolving facility | First Amendment
Long-Term Debt and Credit Facilities.
Debt issuance costs	1,000
Amortization expense of debt issuance costs	1,000
Write off of previously recognized debt issuance costs	$ 100

Long-Term Debt and Credit Fac_5

Long-Term Debt and Credit Facilities - 2018 and 2019 Incremental Term Loan (Details) - USD ($) $ in Millions			12 Months Ended
	Apr. 16, 2019	Jul. 13, 2018	Dec. 31, 2019
Long-Term Debt and Credit Facilities.
Proceeds from incremental term loans	$ 30	$ 30
Repricing Term Loan
Long-Term Debt and Credit Facilities.
Debt extinguishment costs			$ 1.4

Long-Term Debt and Credit Fac_6

Long-Term Debt and Credit Facilities - Securitization (Details) - USD ($) $ in Thousands					6 Months Ended	12 Months Ended
	Jun. 17, 2022	Mar. 07, 2022	Dec. 17, 2020	Jan. 10, 2020	Sep. 30, 2020	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020	Jul. 31, 2022	May 18, 2020	Jul. 12, 2017
Securitization Facility, Prepayment Premium	$ 2,700
Facility term (years)			5 years
Outstanding balance of debt						$ 1,169,058
Proceeds from initial borrowings						20,000	$ 11,000	$ 29,750
Senior secured notes
Write off of previously recognized debt issuance costs						200
Senior secured revolving facility
Outstanding borrowings under the facility							$ 100,000
Available facility amount											$ 100,000
A/R Facility
Minimum liquidity for A/R facility										$ 35,000
Forbearance fee										$ 5,000
Write off of previously recognized debt issuance costs				$ 8,200
Repayment of principal, accrued interest and fees				500
Outstanding borrowings under the facility			$ 83,000
Early termination fee				800
Securitization Facility
Accounts Receivable from Securitization				$ 160,000
Accounts Receivable, Securitization, Term				5 years
Variable interest rate (as a percent)								8.75%
Write off of previously recognized debt issuance costs	3,300
Repayment of principal, accrued interest and fees	500
Securitization facility, payment of accrued interest and fees	1,300
Outstanding borrowings under the facility	91,900
Available facility amount			145,000
Initial funding supported by receivables			92,000
Accounts Receivable, Sale	$ 85,000
Accounts Receivable De-Recognized						408,900
Percentage of face value of accounts receivable	100%
Further funding supported by inventory and intellectual property			$ 53,000
Proceeds from additional borrowings					$ 53,000
Proceeds from issuance of debt used for repayment of previous debt				$ 83,000
Remitted amount						308,700
Accounts receivable, Unsold, Pledged as collateral						46,500
Pre-tax loss						$ 3,100
Securitization Facility | Federal funds rate
Variable interest rate (as a percent)								0.50%
Securitization Facility | One-month adjusted LIBOR
Variable interest rate (as a percent)								1%
Securitization Facility | LIBOR
Variable interest rate (as a percent)								9.75%
Revolving Loan Exchange and Prepayment Agreement
Principal amount									$ 9,000
Write off of previously recognized debt issuance costs		$ 200

Long-Term Debt and Credit Fac_7

Long-Term Debt and Credit Facilities (Details)								1 Months Ended			3 Months Ended						12 Months Ended
	May 06, 2022 USD ($)	Mar. 18, 2022 USD ($)	Mar. 07, 2022 USD ($)	Dec. 09, 2021 USD ($)	Nov. 17, 2021 USD ($)	Oct. 27, 2021 USD ($)	Jan. 10, 2020 USD ($)	Aug. 31, 2022 USD ($)	Jul. 31, 2022 USD ($)	Mar. 31, 2022 USD ($)	Dec. 31, 2022 USD ($) installment	Sep. 30, 2022 USD ($)	Jun. 30, 2022 USD ($)	Mar. 31, 2022 USD ($)	Dec. 31, 2021 USD ($)	Sep. 30, 2021 USD ($)	Dec. 31, 2022 USD ($) installment	Dec. 31, 2021 USD ($)	Dec. 31, 2020 USD ($)	Dec. 07, 2021 USD ($)	Jul. 12, 2017 USD ($)
Long-Term Debt and Credit Facilities.
automatic maturity extensions					6 months
Debt repayment in cash				$ 225,000,000		$ 225,000,000
Public exchange in cash						900
Debt instrument cash exchanged				84,300,000
Debt instrument face amount exchanged						912,700,000
Outstanding debt											$ 1,096,837,000				$ 1,249,227,000		$ 1,096,837,000	$ 1,249,227,000
Debt modification and extinguishment costs (gain)											(217,000)	$ 4,696,000	$ (8,117,000)	$ (884,000)	(11,381,000)	$ 28,070,000	(4,522,000)	16,689,000	$ (9,589,000)
A/R Facility
Long-Term Debt and Credit Facilities.
Write off of previously recognized debt issuance costs							$ 8,200,000
Secured 2023 notes
Long-Term Debt and Credit Facilities.
Principal amount																					$ 1,000,000,000
Interest rate (in percent)																					10%
Debt instrument principle amount denomination						$ 1,000
Debt instrument face amount exchanged percentage						91.30%
Debt instrument face amount exchanged outstanding											22,800,000						22,800,000
Debt modification and extinguishment costs (gain)																	12,900,000
Secured 2026 notes
Long-Term Debt and Credit Facilities.
Principal amount				$ 127,800,000				$ 21,000,000			$ 129,000,000				790,500,000		129,000,000	790,500,000
Net proceeds from 2026 notes																	$ 64,700,000
Interest rate (in percent)				0.115%							11.50%						11.50%
Debt instrument principle amount denomination						$ 1,000
Debt instrument face amount exchanged				$ 662,700,000
Debt instrument face amount exchanged outstanding											$ 980,000,000						$ 980,000,000
Outstanding debt															795,000,000			795,000,000
Line of credit facility on notes		$ 50,000,000
True-up advance paid	$ 5,000,000
Principal amount of true-up mechanism								10,300,000
Debt modification and extinguishment costs (gain)																	$ 1,000,000
Debt instrument, redemption price percentage																	100%
Debt instrument redemption price premium, percentage on principle amount																	1%
Debt Instrument Redemption price premium, basis spread on variable rate																	0.50%
BRCC Facility
Long-Term Debt and Credit Facilities.
Principal amount					$ 75,000,000															$ 115,000,000
Interest rate (in percent)					11.50%
Outstanding debt											68,529,000				$ 115,000,000		$ 68,529,000	$ 115,000,000
Debt instrument, repayment made in cash																	66,500,000
Maximum borrowing capacity										$ 51,000,000				$ 51,000,000
Availability under credit facility											$ 0						$ 0
Number of installments | installment											12						12
Debt modification and extinguishment costs (gain)																	$ 2,000,000
BRCC Term Loan
Long-Term Debt and Credit Facilities.
Outstanding debt											$ 48,500,000						48,500,000
BRCC Revolver
Long-Term Debt and Credit Facilities.
Outstanding debt											20,000,000						20,000,000
Senior secured term loan
Long-Term Debt and Credit Facilities.
Outstanding debt				$ 212,100,000							$ 72,600,000						72,600,000
Exchange Notes
Long-Term Debt and Credit Facilities.
Debt modification and extinguishment costs (gain)																	5,300,000
Write off of previously recognized debt issuance costs																	100,000
Revolving Loan Exchange and Prepayment Agreement
Long-Term Debt and Credit Facilities.
Principal amount									$ 9,000,000
Net proceeds from 2026 notes									2,600,000
Debt repayment in cash									$ 2,100,000
Outstanding debt								20,200,000
Outstanding revolving credit facility			$ 100,000,000
Line of credit facility cash			50,000,000
Debt instruments liability recognized on original issuance discount			17,400,000
Debt instruments accrued additional true up liability										$ 6,200,000							7,400,000
Accrued liability for true-up obligation																	26,000,000
True-up advance paid								9,900,000									5,000,000
Write off of previously recognized debt issuance costs			200,000
Revolving Loan Exchange and Prepayment Agreement | Other expense
Long-Term Debt and Credit Facilities.
Amount of accrued true up liability expense																	$ 1,100,000
Revolving Loan Exchange and Prepayment Agreement | Secured 2026 notes
Long-Term Debt and Credit Facilities.
Principal amount								$ 21,000,000
Line of credit facility on notes			50,000,000
Collateral amount	$ 20,000,000		$ 10,000,000

Long-Term Debt and Credit Fac_8

Long-Term Debt and Credit Facilities - Repurchases (Details) - USD ($) $ in Thousands		3 Months Ended						12 Months Ended
	Mar. 07, 2022	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Dec. 31, 2021	Sep. 30, 2021	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020	Jul. 31, 2022	Jul. 12, 2017
Net cash consideration								$ 4,712	$ 71,184
Gain (Loss) on Extinguishment of Debt		$ (217)	$ 4,696	$ (8,117)	$ (884)	$ (11,381)	$ 28,070	(4,522)	$ 16,689	$ (9,589)
Revolving Loan Exchange and Prepayment Agreement
Write off of Deferred Debt Issuance Cost	$ 200
Principal amount											$ 9,000
Exchange Notes
Repurchase of principal amount		15,000						15,000
Net cash consideration								4,700
Original issue discount written off								5,000
Write off of Deferred Debt Issuance Cost								100
Gain (Loss) on Extinguishment of Debt								5,300
Senior secured notes
Repurchase of principal amount		64,500						64,500
Net cash consideration								48,400
Original issue discount written off								600
Write off of Deferred Debt Issuance Cost								200
Gain (Loss) on Extinguishment of Debt								15,300
Senior secured term loan
Repurchase of principal amount		$ 40,000						40,000
Net cash consideration								22,800
Original issue discount written off								400
Write off of Deferred Debt Issuance Cost								1,500
Gain (Loss) on Extinguishment of Debt								$ 15,300
Principal amount												$ 350,000

Long-Term Debt and Credit Fac_9

Long-Term Debt and Credit Facilities - Long-Term Debt Outstanding (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Long-Term Debt and Credit Facilities.
Total debt	$ 1,096,837	$ 1,249,227
Less: Current portion of long-term debt	(154,802)	(236,775)
Long-term debt, net of current maturities	942,035	1,012,452
Other
Long-Term Debt and Credit Facilities.
Total debt	25,117	29,296
First lien credit agreement
Long-Term Debt and Credit Facilities.
Total debt	71,470	89,585
Debt discount	200	800
Unamortized debt issuance costs	900	2,800
Senior secured notes
Long-Term Debt and Credit Facilities.
Debt discount	100	200
Unamortized debt issuance costs	100	100
Revolver
Long-Term Debt and Credit Facilities.
Total debt		99,477
Securitization Facility
Long-Term Debt and Credit Facilities.
Total debt		91,947
Secured 2023 notes | Senior secured notes
Long-Term Debt and Credit Facilities.
Total debt	22,762	22,616
Secured 2026 notes
Long-Term Debt and Credit Facilities.
Total debt		795,000
Secured 2026 notes | Senior secured notes
Long-Term Debt and Credit Facilities.
Total debt	908,959	801,306
Debt discount	58,800	15,400
Unamortized debt issuance costs	12,100	9,000
BRCC Facility
Long-Term Debt and Credit Facilities.
Total debt	$ 68,529	$ 115,000

Long-Term Debt and Credit Fa_10

Long-Term Debt and Credit Facilities - Maturities of long-term debt (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Maturities of long-term debt
2022	$ 156,030
2023	2,940
2024	28,970
2025	980,156
2026	962
Total long-term debt	1,169,058
Less: Unamortized discount and debt issuance costs	(72,221)
Total debt	$ 1,096,837	$ 1,249,227

Income Taxes - Components And P

Income Taxes - Components And Provisions (Details) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Dec. 31, 2021	Sep. 30, 2021	Jun. 30, 2021	Mar. 31, 2021	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Components income/ (loss) before income taxes
United States									$ (422,135)	$ (135,299)	$ (158,186)
Foreign									10,754	4,565	(6,760)
Net loss before income taxes	$ (195,666)	$ (83,358)	$ (77,903)	$ (54,455)	$ (62,383)	$ (11,773)	$ (17,360)	$ (39,218)	(411,382)	(130,734)	(164,946)
Provision for federal, state, and foreign income taxes
Federal - Deferred									(1,597)	5	480
State - Current									636	1,232	1,325
State - Deferred									(123)	351	1,542
Foreign - Current									3,416	3,775	4,318
Foreign - Deferred									1,867	6,293	5,919
Income tax expense	$ (1,522)	$ 1,924	$ 1,296	$ 2,501	$ 8,226	$ 1,441	$ 2,007	$ (18)	$ 4,199	$ 11,656	$ 13,584

Income Taxes - Income tax recon

Income Taxes - Income tax reconciliation (Details) - USD ($)	3 Months Ended								12 Months Ended
	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Dec. 31, 2021	Sep. 30, 2021	Jun. 30, 2021	Mar. 31, 2021	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020	Dec. 31, 2019
Income Taxes
Statutory tax rate									21%			35%
Reconciliation of effective income tax amount
Tax at statutory rate									$ (86,390,000)	$ (27,454,000)	$ (34,639,000)
State income taxes									(8,520,000)	(1,626,000)	(5,234,000)
Foreign income taxes									1,290,000	1,567,000	(516,000)
Nondeductible goodwill impairment									34,967,000
Cancellation of debt income									6,429,000	(6,429,000)
Permanent differences									1,061,000	359,000	218,000
Litigation settlement										2,000	71,000
Changes in valuation allowance									75,210,000	11,857,000	53,115,000
Unremitted earnings									891,000	1,072,000	(275,000)
GILTI Inclusion									639,000		(4,996,000)
Expiration and reduction of tax attributes									(30,103,000)	31,014,000	4,944,000
Debt related basis differences									10,994,000
Other									(2,269,000)	1,294,000	896,000
Income tax expense	$ (1,522,000)	$ 1,924,000	$ 1,296,000	$ 2,501,000	$ 8,226,000	$ 1,441,000	$ 2,007,000	$ (18,000)	4,199,000	11,656,000	13,584,000
Income tax expense (benefit) GILTI									3,000,000
Estimated income tax expense (benefit) GILT											$ 5,000,000
Income tax expense (benefit) BEAT									$ 0	$ 0

Income Taxes - Components of de

Income Taxes - Components of deferred income tax liabilities and assets (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021
Deferred income tax liabilities:
Book over tax basis of intangible assets and fixed assets	$ (44,632)	$ (55,449)
Unremitted foreign earnings	(8,154)	(7,135)
Operating lease and finance lease right-of-use assets	(7,883)	(9,573)
Other, net	(2,005)	(1,584)
Total deferred income tax liabilities	(62,674)	(73,741)
Deferred income tax assets:
Allowance for doubtful accounts and receivable adjustments	2,018	1,816
Inventory	3,141	2,362
Accrued liabilities	16,536	12,606
Net operating loss and tax credit carryforwards	156,180	141,946
Tax deductible goodwill	2,534	4,424
Disallowed interest deduction	146,923	106,449
Operating lease and finance lease liabilities	7,981	10,211
Other, net	22,832	18,197
Total deferred income tax assets	358,145	298,011
Valuation allowance	(305,168)	(233,755)
Total net deferred income tax assets (liabilities)	(9,697)	$ (9,485)
Increase (decrease) in valuation allowance	71,400
Federal
Deferred income tax assets:
Valuation allowance related to disallowed interest deduction	123,900
Valuation allowance related to limitation of utilization of NOL carryforwards	59,600
State
Deferred income tax assets:
Valuation allowance related to disallowed interest deduction	16,300
Valuation allowance related to limitation of utilization of NOL carryforwards	4,000
Foreign.
Deferred income tax assets:
Valuation allowance related to limitation of utilization of NOL carryforwards	$ 101,500

Income Taxes - Net operating lo

Income Taxes - Net operating loss carryforwards (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Operating loss carryforwards
Net operating loss carryforwards	$ 8,700	$ 20,600
Federal
Operating loss carryforwards
Net operating loss carryforwards	519,435
Net operating loss carryforward indefinitely	22,186
Federal | 2023 - 2027
Operating loss carryforwards
Net operating loss carryforwards	154,719
Federal | 2028 - 2032
Operating loss carryforwards
Net operating loss carryforwards	100,776
Federal | 2033 - 2041
Operating loss carryforwards
Net operating loss carryforwards	241,754
State
Operating loss carryforwards
Net operating loss carryforwards	456,740
Net operating loss carryforward indefinitely	78,847
State | 2023 - 2027
Operating loss carryforwards
Net operating loss carryforwards	59,917
State | 2028 - 2032
Operating loss carryforwards
Net operating loss carryforwards	89,062
State | 2033 - 2041
Operating loss carryforwards
Net operating loss carryforwards	228,914
Foreign.
Operating loss carryforwards
Net operating loss carryforwards	17,300
Foreign. | 2026
Operating loss carryforwards
Net operating loss carryforwards	100
Foreign. | 2027
Operating loss carryforwards
Net operating loss carryforwards	200
Foreign. | 2028
Operating loss carryforwards
Net operating loss carryforwards	600
Foreign. | 2032
Operating loss carryforwards
Net operating loss carryforwards	$ 200

Income Taxes - Unrecognized tax

Income Taxes - Unrecognized tax benefits (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Income Taxes
Recognized tax benefit	$ 800	$ 800	$ 700
Unrecognized tax benefits	2,163	2,077	1,836
Accrued interest and penalties on unrecognized tax benefits	2,000	2,400	2,100
Interest and penalties recorded on unrecognized tax benefits	(400)	(300)	0
Reconciliation of total amounts of unrecognized tax benefits
Balance at beginning of the period	2,077	1,836	4,314
Gross increases - tax positions in current period	106	460	151
Settlement		(90)
Balance at end of the period	2,163	2,077	1,836
Deferred taxes provided for withholding or other taxes for repatriation of foreign earnings	0
Undistributed earnings from foreign subsidiaries	153,400
Foreign withholding taxes on the undistributed earnings	7,900	7,100
Undistributed foreign earnings	800	1,100	300
Prior tax period 1
Reconciliation of total amounts of unrecognized tax benefits
Gross increases - tax positions in prior period			(21)
Prior tax period 2
Reconciliation of total amounts of unrecognized tax benefits
Gross decreases - tax positions in prior period	$ (20)	$ (129)	$ (2,608)

Employee Benefit Plans - German

Employee Benefit Plans - Germany & UK (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Pension plans
Plan assets	$ 45,693	$ 89,972	$ 87,215
Weighted average expected long-term rate	3.49%
German Pension Plan | Unfunded Plan
Pension plans
Plan assets	$ 0
German Pension Plan | Unfunded Plan | Minimum
Pension plans
Qualifying period	10 years
U.K. Pension Plan
Pension plans
Historical performance period	10 years
Weighted average expected long-term rate	3.45%	2.72%
U.K. Pension Plan | Minimum
Pension plans
Minimum required years prior to retirement for eligibility	3 years
Historical performance period	15 years	10 years
U.K. Pension Plan | Maximum
Pension plans
Historical performance period	20 years	20 years
Asterion Pension Plan
Pension plans
Weighted average expected long-term rate	3.80%	1.13%
Asterion Pension Plan | Minimum
Pension plans
Minimum required years prior to retirement for eligibility	3 years
Norway Pension Plan
Pension plans
Weighted average expected long-term rate	4.15%	3.10%
Norway Pension Plan | Minimum
Pension plans
Minimum required years prior to retirement for eligibility	3 years

Employee Benefit Plans - Funded

Employee Benefit Plans - Funded Status (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021
Change in Benefit Obligation:
Benefit obligation at beginning of period	$ 117,472	$ 122,011
Service cost	53	68
Interest cost	$ 1,910	$ 1,686
Defined Benefit Plan, Net Periodic Benefit Cost (Credit), Interest Cost, Statement of Income or Comprehensive Income [Extensible Enumeration]	Selling, General and Administrative Expense.	Selling, General and Administrative Expense.
Actuarial loss (gain)	$ (44,778)	$ (2,296)
Plan amendments	149	(28)
Plan curtailment		98
Benefits paid	(1,915)	(2,497)
Foreign-exchange rate changes	(11,159)	(1,570)
Benefit obligation at end of year	61,732	117,472
Change in Plan Assets:
Fair value of plan assets at beginning of period	89,972	87,215
Actual return on plan assets	(36,679)	2,950
Employer contributions	2,866	3,189
Plan participants' contributions		16
Benefits paid	(1,818)	(2,393)
Foreign-exchange rate changes	(8,647)	(1,005)
Fair value of plan assets at end of period	45,693	89,972
Funded status at end of year	(16,038)	(27,500)
Net amount recognized in the Consolidated Balance Sheets:
Pension liability (a)	(16,917)	(28,383)
Minimum regulatory benefit for Philippine legal entity	800	700
Amounts recognized in accumulated other comprehensive loss, net of tax consist of:
Net actuarial loss	(3,583)	(10,946)
Net amount recognized in accumulated other comprehensive loss	3,583	10,946
Plans with underfunded or non-funded accumulated benefit obligation:
Aggregate fair value of plan assets	45,693	89,972
Defined Benefit Plan, Overfunded Plan [Member]
Change in Plan Assets:
Fair value of plan assets at end of period	45,694
Plans with underfunded or non-funded accumulated benefit obligation:
Aggregate fair value of plan assets	45,694
Defined Benefit Plan, Underfunded Plan [Member]
Change in Plan Assets:
Fair value of plan assets at beginning of period	89,972
Fair value of plan assets at end of period		89,972
Plans with underfunded or non-funded accumulated benefit obligation:
Aggregate fair value of plan assets		89,972
Underfunded Or Unfunded Plan [Member]
Change in Plan Assets:
Fair value of plan assets at beginning of period	89,972
Fair value of plan assets at end of period	45,694	89,972
Plans with underfunded or non-funded accumulated benefit obligation:
Aggregate projected benefit obligation	61,732	117,472
Aggregate accumulated benefit obligation	61,732	117,472
Aggregate fair value of plan assets	45,694	89,972
U.K. And Asterion Plans
Net amount recognized in the Consolidated Balance Sheets:
Pension liability (a)	(16,917)	(28,383)
U.K. Pension Plan
Net amount recognized in the Consolidated Balance Sheets:
Pension liability (a)	(13,700)	(23,000)
Asterion Pension Plan
Net amount recognized in the Consolidated Balance Sheets:
Pension liability (a)	(1,700)	(2,500)
Norway Pension Plan
Net amount recognized in the Consolidated Balance Sheets:
Pension liability (a)	(600)	(100)
German Pension Plan
Net amount recognized in the Consolidated Balance Sheets:
Pension liability (a)	(1,200)	$ (2,100)
German Pension Plan | Unfunded Plan
Change in Plan Assets:
Fair value of plan assets at end of period	0
Plans with underfunded or non-funded accumulated benefit obligation:
Aggregate fair value of plan assets	$ 0

Employee Benefit Plans - Tax Ef

Employee Benefit Plans - Tax Effect on Accumulated Other Comprehensive Loss (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020	Dec. 31, 2019
Amounts in Accumulated Other Comprehensive Loss Expected to be Recognized in Net Periodic Benefit Costs
Net actuarial loss	$ (3,583)	$ (10,946)
Deferred tax benefit			$ 2,000	$ 2,000

Employee Benefit Plans - Pensio

Employee Benefit Plans - Pension Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Net periodic benefit cost
Service cost	$ 53	$ 68
Interest cost	$ 1,910	$ 1,686
Defined Benefit Plan, Net Periodic Benefit Cost (Credit), Interest Cost, Statement of Income or Comprehensive Income [Extensible Enumeration]	Selling, General and Administrative Expense.	Selling, General and Administrative Expense.
Employer contributions	$ 2,866	$ 3,189
Total employer contributions to pension plans	2,900	3,200
Pension And Postretirement
Net periodic benefit cost
Service cost	53	68	$ 74
Interest cost	1,910	1,686	1,984
Expected return on plan assets	(2,856)	(2,410)	(2,530)
Amortization of prior service cost	273	224	150
Amortization of net loss	1,616	3,340	1,739
Settlement loss			552
Net periodic benefit cost	$ 996	$ 2,908	$ 1,969

Employee Benefit Plans - Valuat

Employee Benefit Plans - Valuation (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Valuation
Maximum percentage of unrecognized gains (losses) for amortization	10%
Amortization period for gains (losses) of defined benefit plans	9 years
Fair value of plan assets	$ 45,693	$ 89,972	$ 87,215
Weighted-average assumptions used to determine net periodic benefit cost:
Expected asset return	3.49%
U.K. Pension Plan
Valuation
Historical performance period	10 years
Weighted-average assumptions used to determine benefit obligations:
Discount rate	5%	1.80%
Weighted-average assumptions used to determine net periodic benefit cost:
Discount rate	1.80%	1.40%
Expected asset return	3.45%	2.72%
U.K. Pension Plan | Minimum
Valuation
Historical performance period	15 years	10 years
U.K. Pension Plan | Maximum
Valuation
Historical performance period	20 years	20 years
Asterion Pension Plan
Weighted-average assumptions used to determine benefit obligations:
Discount rate	3.80%	1.13%
Weighted-average assumptions used to determine net periodic benefit cost:
Discount rate	3.80%	1.13%
Expected asset return	3.80%	1.13%
Norway Pension Plan
Weighted-average assumptions used to determine benefit obligations:
Discount rate	3%	1.90%
Rate of compensation increase	3.50%	2.75%
Weighted-average assumptions used to determine net periodic benefit cost:
Discount rate	3%	1.90%
Expected asset return	4.15%	3.10%
Rate of compensation increase	3.50%	2.75%
German Pension Plan
Weighted-average assumptions used to determine benefit obligations:
Discount rate	3.80%	1%
Weighted-average assumptions used to determine net periodic benefit cost:
Discount rate	3.80%	1%
Unfunded Plan | German Pension Plan
Valuation
Fair value of plan assets	$ 0

Employee Benefit Plans - Plan A

Employee Benefit Plans - Plan Assets (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Weighted average allocation of plan assets (as a percent)	100%	100%	100%
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets	$ 45,693	$ 89,972	$ 87,215
Minimum
Defined Benefit Plan Disclosure [Line Items]
Investment objective period to earn long-term expected rate of return	15 years
Maximum
Defined Benefit Plan Disclosure [Line Items]
Investment objective period to earn long-term expected rate of return	20 years
Level 1
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets	$ 932	149
Level 2
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets	44,761	89,823
Cash.
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets	932	149
Cash. | Level 1
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets	$ 932	$ 149
UK and international equities
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Weighted average allocation of plan assets (as a percent)	27%	32.80%	31.40%
U.S.
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets		$ 17,423
U.S. | Level 2
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets		17,423
International
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets	$ 11,399	11,909
International | Level 2
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets	$ 11,399	$ 11,909
UK government and corporate bonds
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Weighted average allocation of plan assets (as a percent)	5.50%	2.50%	2.70%
Corporate bonds / UK Gilts
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets	$ 2,529	$ 2,292
Corporate bonds / UK Gilts | Level 2
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets	$ 2,529	$ 2,292
Diversified growth fund
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Weighted average allocation of plan assets (as a percent)	18.50%	25.70%	21%
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets	$ 8,417	$ 23,122
Diversified growth fund | Level 2
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets	$ 8,417	$ 23,122
Multi Asset Credit Fund
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Weighted average allocation of plan assets (as a percent)	4.70%	4.40%	4.30%
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets	$ 2,158	$ 3,919
Multi Asset Credit Fund | Level 2
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets	$ 2,158	$ 3,919
Liability Driven Investments
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Weighted average allocation of plan assets (as a percent)	44.30%	34.60%	40.60%
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets	$ 20,258	$ 31,158
Liability Driven Investments | Level 2
Defined Benefit Plan Pension Assets Fair Value By Category [Abstract]
Fair value of plan assets	$ 20,258	$ 31,158

Employee Benefit Plans - Employ

Employee Benefit Plans - Employer Contributions (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021
Employer Contributions
Total employer contributions to pension plans	$ 2,900	$ 3,200
Employer contributions to pension plans expected during 2021	2,700
Estimated Future Benefit Payments
2023	1,872
2024	2,067
2025	2,656
2026	2,674
2027	2,978
2028 - 2032	13,615
Total estimated future benefit payments	$ 25,862

Commitments and Contingencies (

Commitments and Contingencies (Details) € in Millions, $ in Millions			1 Months Ended		12 Months Ended
	May 28, 2021 USD ($)	Mar. 26, 2020 USD ($)	Nov. 30, 2020 USD ($)	Sep. 30, 2020 EUR (€)	Dec. 31, 2021 USD ($)	Dec. 31, 2022 USD ($)
Commitments and Contingencies
Amount awarded to petitioners		$ 57.7			$ 63.4
Accrued liability					63.4	$ 0
Adverse Arbitration Order
Commitments and Contingencies
Accrued liability					$ 3.3	$ 1.6
Amount awarded to customer			$ 13
Amount paid towards judgement	$ 8.8
Earnout sought | €				€ 10

Fair Value Measurement (Details

Fair Value Measurement (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Carrying amounts and estimated fair values of financial instruments
Goodwill	$ 186,802	$ 358,323	$ 359,781
Senior secured term loan
Assets and liabilities measured at fair value
Fair value percentage	64%
Secured 2023 notes
Assets and liabilities measured at fair value
Fair value percentage	65%
Secured 2026 notes
Assets and liabilities measured at fair value
Fair value percentage	15.50%
Carrying Amount
Carrying amounts and estimated fair values of financial instruments
Current portion of long-term debts	$ 154,802
Carrying Amount | Recurring assets and liabilities
Carrying amounts and estimated fair values of financial instruments
Long-term debt	942,035	1,012,452
Carrying Amount | Nonrecurring assets and liabilities
Carrying amounts and estimated fair values of financial instruments
Goodwill	186,802	358,323
Fair Value
Carrying amounts and estimated fair values of financial instruments
Current portion of long-term debts	121,893
Fair Value | Level 2
Carrying amounts and estimated fair values of financial instruments
Current portion of long-term debts	121,893
Fair Value | Recurring assets and liabilities
Carrying amounts and estimated fair values of financial instruments
Long-term debt	184,968	803,668
Fair Value | Recurring assets and liabilities | Level 2
Carrying amounts and estimated fair values of financial instruments
Long-term debt	184,968	803,668
Fair Value | Nonrecurring assets and liabilities
Carrying amounts and estimated fair values of financial instruments
Goodwill	186,802	358,323
Fair Value | Nonrecurring assets and liabilities | Level 3
Carrying amounts and estimated fair values of financial instruments
Goodwill	$ 186,802	$ 358,323

Stock-Based Compensation - Rest

Stock-Based Compensation - Restricted Stock Unit Grants (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Stock-Based Compensation
Adjustment to number of shares withheld in lieu of tax obligation of RSU holders in the year 2018	8,998
Payment, Tax Withholding, Share-based Payment Arrangement	$ 135		$ 7
RSU's | 2018 Plan
Number of Units
Outstanding Balance as of December 31, 2021	68,450
Vested	(66,935)
Outstanding Balance as of September 30, 2022	1,515	68,450
Weighted Average Grant Date Fair Value
Balance at the beginning of the period	$ 34.95
Vested	35
Balance at the end of the period	$ 33	$ 34.95
Average Remaining Contractual Life (Years)
Weighted average remaining contractual life (in years)	4 months 28 days	1 month 9 days
Aggregate Intrinsic Value
Aggregate intrinsic value outstanding	$ 50	$ 2,393
RSU's | 2018 Plan | Minimum
Stock-Based Compensation
Vesting period	1 year
RSU's | 2018 Plan | Maximum
Stock-Based Compensation
Vesting period	2 years
Common Stock
Stock-Based Compensation
Adjustment to number of shares withheld in lieu of tax obligation of RSU holders in the year 2018			46

Stock-Based Compensation - Stoc

Stock-Based Compensation - Stock Incentive Plan (Details) - shares	Dec. 31, 2022	Dec. 31, 2021	Dec. 20, 2017
Exela 2018 Stock Incentive Plan
Common stock shares authorized	1,600,000,000	1,600,000,000
2018 Plan
Exela 2018 Stock Incentive Plan
Common stock shares authorized	892,404		138,729
2018 Plan | Maximum
Exela 2018 Stock Incentive Plan
Common stock shares authorized			138,729

Stock-Based Compensation - Opti

Stock-Based Compensation - Options (Details) - USD ($) $ / shares in Units, $ in Millions		12 Months Ended
	Jan. 18, 2018	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
2013 Plan and 2018 Plan | Selling, general and administrative expense
Unrecognized compensation expense
Total compensation expense		$ 1	$ 2.7	$ 2.8
2018 Plan
Unrecognized compensation expense
Reversed compensation expense		$ 0.6
Stock options
Outstanding
Exercised (in shares)		52,158
Stock options | 2013 Plan and 2018 Plan
Unrecognized compensation expense
Unrecognized compensation expense		$ 0.2
Stock options | 2018 Plan
Stock-based compensation
Minimum fair market value per share of underlying stock used to determine option grant price, as a percent	100%
Expiration of stock options	10 years
Outstanding
Outstanding Balance at beginning of the year (in shares)		72,265
Forfeited (in shares)		(1,881)
Outstanding Balance at the end of the year (in shares)		70,384	72,265
Weighted average Grant Date fair Value
Outstanding balance at the beginning of the period		$ 112.60
Forfeited		106.16
Outstanding balance at the end of the period		112.77	$ 112.60
Weighted Average Exercise Price
Outstanding Balance at the beginning of the year		235.69
Outstanding Balance at the end of the year (in shares)		$ 235.59	$ 235.69
Additional information
Average Remaining Vesting Period		2 months 12 days	8 months 8 days
Aggregate Intrinsic Value		$ 0
Stock options | 2018 Plan | Minimum
Stock-based compensation
Vesting period		2 years
Stock options | 2018 Plan | Maximum
Stock-based compensation
Vesting period		4 years

Stock-Based Compensation - Mark

Stock-Based Compensation - Market Performance Units (Details) - Market Performance Units - USD ($) $ / shares in Units, $ in Millions		12 Months Ended
	Sep. 14, 2021	Dec. 31, 2022	Dec. 31, 2021
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Fair value of the awards		$ 9.10	$ 9.10
Unrecognized compensation expense		$ 1.8
Compensation expense		$ 0.9	$ 1.2
Share Price (Less or equal to $40.00 per share)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage		0%
Share Price		$ 40
Tranche 1
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage	50%
Share Price	$ 200
Number of consecutive trading days	60 days
Number of non-consecutive trading days	90 days
Number of trading days under arrangement	180 days
Fair value of the awards		29.60
Modification date fair value		8.80
Tranche 1 | Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share Price		40
Tranche 1 | Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share Price		$ 200
Tranche 1 | Share Price (Less or equal to $200 per share)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage		100%
Share Price		$ 200
Tranche 2
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage	50%
Share Price	$ 400
Number of consecutive trading days	60 days
Number of non-consecutive trading days	90 days
Number of trading days under arrangement	180 days
Consideration for forfeited unearned shares		$ 0
Fair value of the awards		$ 30.20
Modification date fair value		9.40
Tranche 2 | Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share Price		$ 400
Tranche 2 | Share Price (Less or equal to $400 per share)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage		100%
Share Price		$ 400

Stock-Based Compensation - Summ

Stock-Based Compensation - Summary of activity for the Market Performance RSUs (Details) - Market Performance Units - $ / shares	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021
Number of Units
Outstanding Balance as of December 31, 2021	425,000
Outstanding Balance as of September 30, 2022	425,000	425,000
Weighted Average Grant Date Fair Value
Balance at the beginning of the period	$ 9.10
Balance at the end of the period	$ 9.10	$ 9.10
Weighted Average Period Over Which Expected to be Recognized
Weighted average remaining contractual life (in years)	2 years 11 months 23 days	2 years 11 months 23 days

Stockholders' Equity - Common S

Stockholders' Equity - Common Stock (Details)	12 Months Ended
	Dec. 31, 2022 Vote shares	Dec. 31, 2021 shares
Common Stock
Common Stock, shares authorized	1,600,000,000	1,600,000,000
Number of voting rights entitled for each share of Common Stock held | Vote	1
Common stock, shares outstanding	278,655,235	13,259,748

Stockholders' Equity - Share Bu

Stockholders' Equity - Share Buyback Program (Details) - 2022 Share Buyback Program - $ / shares		12 Months Ended
	Aug. 10, 2022	Dec. 31, 2022
Share Buyback Program
Authorized amount (in shares)	10,000,000
Term of share buyback program	2 years
Common Stock repurchased and retired (in shares)		357,461
Weighted average price		$ 1.348

Stockholders' Equity - Reverse

Stockholders' Equity - Reverse Stock Split (Details)	Jul. 25, 2022 shares	Dec. 31, 2022 shares	Dec. 31, 2021 shares
STOCKHOLDERS' EQUITY
Reverse stock split	0.05
Conversion of shares (in shares)	1
Common stock, shares issued		278,777,820	13,382,333
Common stock, shares outstanding		278,655,235	13,259,748
Prior To Stock Split [Member]
STOCKHOLDERS' EQUITY
Common stock, shares issued			265,194,961

Stockholders' Equity - Sales of

Stockholders' Equity - Sales of Shares of Common Stock (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021
Class of Stock [Line Items]
Aggregate offering price	$ 266,855	$ 366,540
Common ATM Program-1
Class of Stock [Line Items]
Aggregate offering price	$ 100,000
Number of Shares Sold	2,471,185
Weighted Average Price Per Share	$ 40.164
Gross proceeds	$ 99,300
Net proceeds	95,700
Common ATM Program-2
Class of Stock [Line Items]
Aggregate offering price	$ 150,000
Number of Shares Sold	2,879,023
Weighted Average Price Per Share	$ 52.069
Gross proceeds	$ 149,900
Net proceeds	144,400
Common ATM Program-3
Class of Stock [Line Items]
Aggregate offering price	$ 250,000
Number of Shares Sold	16,743,797
Weighted Average Price Per Share	$ 14.931
Gross proceeds	$ 250,000
Net proceeds	241,000
Common ATM Program-4
Class of Stock [Line Items]
Aggregate offering price	$ 250,000
Number of Shares Sold	256,887,619
Weighted Average Price Per Share	$ 0.612
Gross proceeds	$ 157,100
Net proceeds	$ 152,300

Stockholders' Equity - Preferre

Stockholders' Equity - Preferred Stock (Details) $ / shares in Units, $ in Millions				12 Months Ended
	Jul. 25, 2022 shares	May 18, 2022 shares	Mar. 11, 2022 shares	Dec. 31, 2022 USD ($) director $ / shares shares	Dec. 31, 2021 USD ($) $ / shares shares	May 17, 2022 $ / shares shares	May 02, 2022 $ / shares	Mar. 10, 2022 shares	Jul. 12, 2017 USD ($)
Preferred Stock
Preferred stock, shares authorized				20,000,000	20,000,000
Preferred Stock, par value (in dollars per share) | $ / shares				$ 0.0001	$ 0.0001
Dividends, Preferred Stock | $				$ 3.6
Conversion of shares (in shares)	1
Reverse stock split	0.05
Series A Preferred Stock
Preferred Stock
Preferred stock, shares authorized				2,800,000
Preferred stock, shares outstanding				2,778,111	2,778,111
Preferred Stock, par value (in dollars per share) | $ / shares				$ 0.0001
Preferred Stock, cumulative dividends rate (in percentage)				10%
Accumulated preferred stock, Dividends | $				$ 3.6	$ 1.6
Additional common stock issuable upon conversion of remaining convertible shares				73,058
Cumulative accrued but unpaid dividends | $									$ 15.9
Per share average of cumulative preferred dividends (in dollars per share) | $ / shares				$ 5.7
Reverse stock split				0.0263
Series B Preferred Stock
Preferred Stock
Preferred stock, shares authorized			5,000,000
Preferred stock, shares outstanding				3,029,900	0
Preferred Stock, par value (in dollars per share) | $ / shares						$ 0.0001	$ 0.0001
Conversion of Series A Preferred stock to common shares				3,029,900
Dividends, Preferred Stock | $				$ 2.5
Conversion of shares (in shares)				3,075,349
Third anniversary expected liquidation preference (in dollars per share) | $ / shares							$ 25
Cumulative accrued but unpaid dividends | $				$ 1.1
Per share average of cumulative preferred dividends (in dollars per share) | $ / shares				$ 1.21
Reverse stock split				1.0150
Number of common stock tendered						42,591,440		18,006,560
Issuances of preferred stock		2,129,572	900,328
Preferred stock cumulative dividend				6%
Number of directors | director				1
Number of directors in arrears | director				8

Stockholders' Equity - Treasury

Stockholders' Equity - Treasury Stock (Details) - shares	3 Months Ended	12 Months Ended
	Mar. 31, 2020	Dec. 31, 2022
Stockholders' Equity
Shares repurchased (in shares)		46,452
Shares returned in connection with the Appraisal Action following repayment of Margin Loan (in shares)	76,179

Stockholders' Equity - Warrants

Stockholders' Equity - Warrants (Details) - USD ($) $ / shares in Units, $ in Millions	Mar. 15, 2021	Dec. 31, 2022	Mar. 18, 2021
Warrants
Warrants outstanding		486,591
Private Placement
Warrants
Warrants sold			9,731,819
Exercise price of warrant per one Common Stock (in US$ per share)	$ 80
Shares issued in stock	486,591
Common stock issued price	$ 55
Gross proceeds from offering expected	$ 26.8
Warrant | Private Placement
Warrants
Placement fee Percentage on Gross proceeds	5.50%

Related-Party Transactions - Re

Related-Party Transactions - Relationship with HandsOn Global Management (Details) $ in Thousands	3 Months Ended									12 Months Ended
	Dec. 31, 2022 USD ($)	Sep. 30, 2022 USD ($)	Jun. 30, 2022 USD ($)	Mar. 31, 2022 USD ($)	Dec. 31, 2021 USD ($)	Sep. 30, 2021 USD ($)	Jun. 30, 2021 USD ($)	Mar. 31, 2021 USD ($)	Dec. 31, 2019 USD ($)	Dec. 31, 2022 USD ($) agreement	Dec. 31, 2021 USD ($)	Dec. 31, 2020 USD ($)	Dec. 31, 2016
Related-Party Transactions
Amount of related party transaction										$ 8,923	$ 9,191	$ 5,381
Related party expense	$ 2,734	$ 2,016	$ 2,186	$ 1,987	$ 1,992	$ 2,744	$ 2,748	$ 1,707		8,923	9,191	5,381
Settlement gain on related party payable to Ex-Sigma 2 LLC												1,287
Rental expenses										48,000	51,800
HGM | Travel Expense
Related-Party Transactions
Amount of related party transaction										$ 100	100	100
HGM | Master Service Agreement
Related-Party Transactions
Number of master agreements | agreement										10
Entities affiliated with HGM managed funds | Master Service Agreement
Related-Party Transactions
Revenue share percentage													25%
Affiliate of largest stockholder
Related-Party Transactions
Rental expenses										$ 200	200	200
HOV Services, Ltd | Data Capture And Technology Services | Cost of revenue
Related-Party Transactions
Amount of related party transaction										1,500	1,300	1,400
Sigma 2, LLC
Related-Party Transactions
Cash Reimbursed To Related Parties									$ 5,600
Sigma 2, LLC | Margin Loan
Related-Party Transactions
Due to Related Parties	$ 6,900									6,900
Settlement gain on related party payable to Ex-Sigma 2 LLC												1,300
Sigma 2, LLC | Legal Expenses
Related-Party Transactions
Related party expense												300
SourceHOV | Master Service Agreement
Related-Party Transactions
Revenue share percentage													75%
SourceHOV | Entities affiliated with HGM managed funds | Master Service Agreement
Related-Party Transactions
Related party expense										$ 6,900	$ 5,700	$ 1,900

Related-Party Transactions - Co

Related-Party Transactions - Consulting Agreement (Details) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Dec. 31, 2021	Sep. 30, 2021	Jun. 30, 2021	Mar. 31, 2021	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Related-Party Transactions
Related party expense	$ 2,734	$ 2,016	$ 2,186	$ 1,987	$ 1,992	$ 2,744	$ 2,748	$ 1,707	$ 8,923	$ 9,191	$ 5,381
Consulting Services | Oakana Holdings Inc
Related-Party Transactions
Related party expense									$ 100	$ 200	$ 200

Related-Party Transactions - Su

Related-Party Transactions - Subscription Agreements (Details) - Subscription Agreements $ in Thousands		12 Months Ended
	Aug. 11, 2022 USD ($) shares	Dec. 31, 2021 USD ($) director shares
Related Party Transaction [Line Items]
Number of directors | director		5
Proceeds from issuance of stocks | $		$ 269
Sharon Chandha [Member]
Related Party Transaction [Line Items]
Issuance of Common Stock (in shares) | shares		3,125
Proceeds from issuance of stocks | $		$ 100
Par Chadha [Member]
Related Party Transaction [Line Items]
Issuance of Common Stock (in shares) | shares	70,921	7,936
Proceeds from issuance of stocks | $	$ 100	$ 200
Martin Akins [Member]
Related Party Transaction [Line Items]
Issuance of Common Stock (in shares) | shares		3,174
Proceeds from issuance of stocks | $		$ 100
Martin Akins [Member] | Maximum
Related Party Transaction [Line Items]
Proceeds from issuance of stocks | $		$ 100
J. Coley Clark [Member]
Related Party Transaction [Line Items]
Issuance of Common Stock (in shares) | shares		3,968
John Rexford [Member]
Related Party Transaction [Line Items]
Issuance of Common Stock (in shares) | shares		1,984

Related-Party Transactions - _2

Related-Party Transactions - Subscription, Voting and Redemption Agreement (Details)	May 19, 2022 Vote $ / shares shares	Dec. 31, 2022 $ / shares	May 18, 2022 shares	Dec. 31, 2021 $ / shares
Related Party Transaction [Line Items]
Preferred stock, par value (in dollars per share) | $ / shares		$ 0.0001		$ 0.0001
Redeemable Special Voting Preferred Stock
Related Party Transaction [Line Items]
Shares issued in stock | shares	1,000,000
Preferred stock, par value (in dollars per share) | $ / shares	$ 0.0001
GP-HGM LLC [Member] | Redeemable Special Voting Preferred Stock
Related Party Transaction [Line Items]
Preferred stock, par value (in dollars per share) | $ / shares	$ 100
Voting preferred stock, authorized shares | shares	1,000,000
Number of votes per share | Vote	20,000
Preferred stock, shares authorized, increase proposal | shares	40,000,000		20,000,000

Related Party Transactions - Re

Related Party Transactions - Relationship with Apollo Global Management, LLC (Details) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Dec. 31, 2021	Sep. 30, 2021	Jun. 30, 2021	Mar. 31, 2021	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Related-Party Transactions
Related party expense	$ 2,734	$ 2,016	$ 2,186	$ 1,987	$ 1,992	$ 2,744	$ 2,748	$ 1,707	$ 8,923	$ 9,191	$ 5,381
Management Holdings | Master Service Agreement
Related-Party Transactions
Revenue from related parties											100
Caesars | Master Service Agreement
Related-Party Transactions
Revenue from related parties											900
ADT LLC | Master Service Agreement
Related-Party Transactions
Revenue from related parties											300
Diamond Resorts Centralized Services | Master Service Agreement
Related-Party Transactions
Revenue from related parties											900
Diamond Resorts Centralized Services | Master Service Agreement | Maximum
Related-Party Transactions
Related party cost of revenue											100
Presidio Group | Master Service Agreement
Related-Party Transactions
Related party expense											$ 200

Related-Party Transactions - _3

Related-Party Transactions - Receivable and Payable Balance with Affiliates (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Payable and Receivable Balances with Affiliates
Receivables and Prepaid Expenses	$ 759	$ 715
Payables	2,473	1,484
HOV Services, Ltd
Payable and Receivable Balances with Affiliates
Receivables and Prepaid Expenses	412	708
Rule 14, LLC
Payable and Receivable Balances with Affiliates
Payables	2,473	1,483
HGM
Payable and Receivable Balances with Affiliates
Receivables and Prepaid Expenses	$ 347	7
Oakana Holdings Inc
Payable and Receivable Balances with Affiliates
Payables		$ 1

Segment and Geographic Area I_3

Segment and Geographic Area Information - Revenue by segment information (Details) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2022 USD ($)	Sep. 30, 2022 USD ($)	Jun. 30, 2022 USD ($)	Mar. 31, 2022 USD ($)	Dec. 31, 2021 USD ($)	Sep. 30, 2021 USD ($)	Jun. 30, 2021 USD ($)	Mar. 31, 2021 USD ($)	Dec. 31, 2022 USD ($) segment	Dec. 31, 2021 USD ($)	Dec. 31, 2020 USD ($)
Segment information
Number of segments | segment									3
Revenue	$ 266,951	$ 264,038	$ 266,770	$ 279,398	$ 294,312	$ 279,229	$ 293,009	$ 300,056	$ 1,077,157	$ 1,166,606	$ 1,292,562
Cost of revenue (exclusive of depreciation and amortization)	218,851	217,842	217,277	223,504	235,697	211,731	209,080	232,587	877,474	889,095	1,023,544
Segment profit									199,683	277,511	269,018
Selling, general and administrative expenses (exclusive of depreciation and amortization)	38,920	44,369	50,195	43,040	48,262	43,244	36,390	41,885	176,524	169,781	186,104
Depreciation and amortization	17,889	17,737	17,993	18,212	19,037	19,094	19,420	19,599	71,831	77,150	93,953
Impairment of goodwill and other intangible assets	141,617	29,565							171,182
Related party expense									8,923	9,191	5,381
Interest expense, net	41,942	40,897	42,271	39,760	40,293	41,757	42,867	43,131	164,870	168,048	173,878
Debt modification and extinguishment costs (gain), net	217	(4,696)	8,117	884	11,381	(28,070)			4,522	(16,689)	9,589
Sundry expense (income), net	(1,304)	781	(741)	307	801	136	(787)	213	(957)	363	(153)
Other expense (income), net	1,751	(1,115)	7,375	6,159	(768)	366	651	152	14,170	401	(34,788)
Net loss before income taxes	(195,666)	(83,358)	(77,903)	(54,455)	(62,383)	(11,773)	(17,360)	(39,218)	(411,382)	(130,734)	(164,946)
I T P S Segment
Segment information
Revenue	184,813	185,309	190,005	205,007	216,687	208,304	217,260	231,875	765,134	874,126	1,005,043
Cost of revenue (exclusive of depreciation and amortization)	156,114	157,269	156,704	163,586	172,299	157,721	156,669	185,502	633,673	672,191	815,013
Segment profit									131,461	201,935	190,030
H S Segment
Segment information
Revenue	65,329	60,955	56,390	56,596	56,547	53,995	56,204	51,093	239,270	217,839	219,047
Cost of revenue (exclusive of depreciation and amortization)	50,069	48,316	45,719	46,731	46,709	41,945	38,973	35,818	190,835	163,445	159,917
Segment profit									48,435	54,394	59,130
L L P S Segment
Segment information
Revenue	16,809	17,774	20,375	17,795	21,078	16,930	19,545	17,088	72,753	74,641	68,472
Cost of revenue (exclusive of depreciation and amortization)	$ 12,668	$ 12,257	$ 14,854	$ 13,187	$ 16,689	$ 12,065	$ 13,438	$ 11,267	52,966	53,459	48,614
Segment profit									$ 19,787	$ 21,182	$ 19,858

Segment and Geographic Area I_4

Segment and Geographic Area Information - Revenues by principal geographic area (Details) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Dec. 31, 2021	Sep. 30, 2021	Jun. 30, 2021	Mar. 31, 2021	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Revenues by principal geographic area
Revenue	$ 266,951	$ 264,038	$ 266,770	$ 279,398	$ 294,312	$ 279,229	$ 293,009	$ 300,056	$ 1,077,157	$ 1,166,606	$ 1,292,562
United States
Revenues by principal geographic area
Revenue									878,644	941,985	1,057,006
EMEA
Revenues by principal geographic area
Revenue									180,502	205,772	213,418
Other.
Revenues by principal geographic area
Revenue									$ 18,011	$ 18,849	$ 22,138

Selected Quarterly Financial _3

Selected Quarterly Financial Results (Unaudited) - Statement of Operations (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Dec. 31, 2021	Sep. 30, 2021	Jun. 30, 2021	Mar. 31, 2021	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Selected Quarterly Financial Results (Unaudited)
Revenue	$ 266,951	$ 264,038	$ 266,770	$ 279,398	$ 294,312	$ 279,229	$ 293,009	$ 300,056	$ 1,077,157	$ 1,166,606	$ 1,292,562
Cost of revenue (exclusive of depreciation and amortization)	218,851	217,842	217,277	223,504	235,697	211,731	209,080	232,587	877,474	889,095	1,023,544
Selling, general and administrative expenses (exclusive of depreciation and amortization)	38,920	44,369	50,195	43,040	48,262	43,244	36,390	41,885	176,524	169,781	186,104
Depreciation and amortization	17,889	17,737	17,993	18,212	19,037	19,094	19,420	19,599	71,831	77,150	93,953
Impairment of goodwill and other intangible assets	141,617	29,565							171,182
Related party expense	2,734	2,016	2,186	1,987	1,992	2,744	2,748	1,707	8,923	9,191	5,381
Operating profit (loss)	(153,060)	(47,491)	(20,881)	(7,345)	(10,676)	2,416	25,371	4,278	(228,777)	21,389	(16,420)
Other expense (income), net:
Interest expense, net	41,942	40,897	42,271	39,760	40,293	41,757	42,867	43,131	164,870	168,048	173,878
Debt modification and extinguishment costs (gain), net	217	(4,696)	8,117	884	11,381	(28,070)			4,522	(16,689)	9,589
Sundry expense (income), net	(1,304)	781	(741)	307	801	136	(787)	213	(957)	363	(153)
Other expense (income), net	1,751	(1,115)	7,375	6,159	(768)	366	651	152	14,170	401	(34,788)
Net loss before income taxes	(195,666)	(83,358)	(77,903)	(54,455)	(62,383)	(11,773)	(17,360)	(39,218)	(411,382)	(130,734)	(164,946)
Income tax (expense) benefit	1,522	(1,924)	(1,296)	(2,501)	(8,226)	(1,441)	(2,007)	18	(4,199)	(11,656)	(13,584)
Net loss	(194,144)	(85,282)	(79,199)	(56,956)	(70,609)	(13,214)	(19,367)	(39,200)	(415,581)	(142,390)	(178,530)
Net loss attributable to common stockholders	$ (196,221)	$ (87,326)	$ (81,392)	$ (57,895)	$ (71,461)	$ (14,036)	$ (20,165)	$ (38,304)	$ (422,834)	$ (143,966)	$ (179,839)
Weighted average common shares outstanding - basic	139,393,466	63,145,001	25,288,449	17,186,649	10,357,524	7,532,751	3,073,701	2,532,324	61,593,381	5,900,058	2,457,221
Weighted average common shares outstanding - diluted	139,393,466	63,145,001	25,288,449	17,186,649	10,357,524	7,532,751	3,073,701	2,532,324	61,593,381	5,900,058	2,457,221
Earnings per share:
Basic (in dollars per share)	$ (1.41)	$ (1.38)	$ (3.22)	$ (3.37)	$ (6.90)	$ (1.86)	$ (6.56)	$ (15.13)	$ (6.86)	$ (24.40)	$ (73.19)
Diluted (in dollars per share)	$ (1.41)	$ (1.38)	$ (3.22)	$ (3.37)	$ (6.90)	$ (1.86)	$ (6.56)	$ (15.13)	$ (6.86)	$ (24.40)	$ (73.19)
Series A Preferred Stock
Other expense (income), net:
Cumulative dividends	$ (940)	$ (908)	$ (876)	$ (864)	$ (852)	$ (822)	$ (798)
Cumulative dividends for Series A Preferred Stock								$ 896
Series B Preferred Stock
Other expense (income), net:
Cumulative dividends	(1,137)	(1,136)	(1,317)	(75)
I T P S Segment
Selected Quarterly Financial Results (Unaudited)
Revenue	184,813	185,309	190,005	205,007	216,687	208,304	217,260	231,875	$ 765,134	$ 874,126	$ 1,005,043
Cost of revenue (exclusive of depreciation and amortization)	156,114	157,269	156,704	163,586	172,299	157,721	156,669	185,502	633,673	672,191	815,013
H S Segment
Selected Quarterly Financial Results (Unaudited)
Revenue	65,329	60,955	56,390	56,596	56,547	53,995	56,204	51,093	239,270	217,839	219,047
Cost of revenue (exclusive of depreciation and amortization)	50,069	48,316	45,719	46,731	46,709	41,945	38,973	35,818	190,835	163,445	159,917
L L P S Segment
Selected Quarterly Financial Results (Unaudited)
Revenue	16,809	17,774	20,375	17,795	21,078	16,930	19,545	17,088	72,753	74,641	68,472
Cost of revenue (exclusive of depreciation and amortization)	$ 12,668	$ 12,257	$ 14,854	$ 13,187	$ 16,689	$ 12,065	$ 13,438	$ 11,267	$ 52,966	$ 53,459	$ 48,614

Subsequent Events (Details)

Subsequent Events (Details) $ / shares in Units, $ in Thousands

3 Months Ended

12 Months Ended

Mar. 07, 2023 Vote $ / shares shares

Feb. 27, 2023 USD ($)

Feb. 15, 2023 USD ($)

Jul. 25, 2022

Apr. 16, 2019 USD ($)

Jul. 13, 2018 USD ($)

Apr. 03, 2023 USD ($)

Mar. 31, 2023 USD ($) $ / shares shares

Dec. 31, 2022 USD ($) $ / shares shares

Dec. 31, 2021 USD ($)

Dec. 31, 2020 USD ($)

Feb. 28, 2023 USD ($)

Mar. 31, 2022 USD ($)

Subsequent Events

Borrowings from senior secured revolving facility and BRCC revolver

$ 20,000

$ 11,000

$ 29,750

Proceeds from incremental term loans

$ 30,000

$ 30,000

Outstanding amount of term loans

1,096,837

1,249,227

Stockholders' Equity Note, Stock Split, Conversion Ratio

0.05

BRCC Facility

Subsequent Events

Debt instrument, repayment made in cash

66,500

Maximum borrowing capacity

$ 51,000

Outstanding amount of term loans

$ 68,529

$ 115,000

Common ATM Program-3

Subsequent Events

Shares issued | shares

16,743,797

Weighted average price | $ / shares

$ 14.931

Gross proceeds

$ 250,000

Net proceeds

$ 241,000

Subsequent Events

Subsequent Events

Minimum Bid Price Per Share For Listing Requirement | $ / shares

$ 1

Stockholders' Equity Note, Reverse Stock Split, Shares Combined From Reclassified Shares | shares

1

Subsequent Events | Minimum

Subsequent Events

Stockholders' Equity Note, Stock Split, Conversion Ratio

0.01

Stockholders' Equity Note, Reverse Stock Split, Shares Reclassified And Combined | shares

100

Subsequent Events | Maximum

Subsequent Events

Stockholders' Equity Note, Stock Split, Conversion Ratio

0.005

Stockholders' Equity Note, Reverse Stock Split, Shares Reclassified And Combined | shares

200

Subsequent Events | BRCC Facility

Subsequent Events

Debt instrument, repayment made in cash

$ 32,800

Borrowings from senior secured revolving facility and BRCC revolver

9,600

Receivables collected

$ 13,500

Proceeds from the sale of receivables

$ 10,000

Maximum borrowing capacity

$ 35,000

Proceeds from incremental term loans

$ 31,500

Credit facility drawn

29,600

Transaction fee

$ 5,000

Outstanding amount of term loans

$ 15,700

Subsequent Events | BRCC Facility | SOFR

Subsequent Events

Variable interest rate (as a percent)

7.50%

Subsequent Events | Secured 2023 notes

Subsequent Events

Repurchase of principal amount

$ 13,400

Subsequent Events | Special Voting Preferred Stock | GP-HGM LLC [Member]

Subsequent Events

Issuance of Common Stock (in shares) | shares

1,000,000

Common stock issued price | $ / shares

$ 100

Number of votes per share | Vote

75,000

Special Voting Stock for an aggregate price | $ / shares

$ 100

Subsequent Events | Common ATM Program-3

Subsequent Events

Shares issued | shares

995,548,819

Weighted average price | $ / shares

$ 0.070

Gross proceeds

$ 69,300

Net proceeds

$ 67,000