BigCommerce (BIGC) 10-K 29 Feb 24 2023 FY Annual report Financial data

Document and Entity Information

Document and Entity Information - USD ($) shares in Millions, $ in Millions	12 Months Ended
	Dec. 31, 2023	Feb. 27, 2024	Jun. 30, 2023
Cover [Abstract]
Document Type	10-K
Amendment Flag	false
Document Annual Report	true
Document Transition Report	false
Document Period End Date	Dec. 31, 2023
Document Fiscal Period Focus	FY
Current Fiscal Year End Date	--12-31
Document Fiscal Year Focus	2023
Entity Registrant Name	BigCommerce Holdings, Inc.
Entity Central Index Key	0001626450
Entity Current Reporting Status	Yes
Entity Filer Category	Large Accelerated Filer
Entity Shell Company	false
Entity Small Business	false
Entity Emerging Growth Company	false
Entity File Number	001-39423
Entity Tax Identification Number	46-2707656
Entity Address Address Line1	11305 Four Points DriveBuilding II, Suite 100
Entity Address City Or Town	Austin
Entity Address State Or Province	TX
Entity Interactive Data Current	Yes
Entity Well-known Seasoned Issuer	Yes
Entity Voluntary Filers	No
Entity Address Postal Zip Code	78726
City Area Code	512
Local Phone Number	865-4500
Entity Incorporation State Country Code	DE
Security12b Title	Series 1 common stock, $0.0001 par value per share
Trading Symbol	BIGC
Security Exchange Name	NASDAQ
Entity Common Stock, Shares Outstanding		76.6
Entity Public Float			$ 619.2
ICFR Auditor Attestation Flag	true
Document Financial Statement Error Correction [Flag]	false
Auditor Name	Ernst and Young LLP
Auditor Location	Austin, TX
Auditor Firm ID	42
Documents Incorporated by Reference	Part III of this Annual Report on Form 10-K incorporates certain information by reference from the definitive proxy statement for the Registrant's 2024 annual meeting of stockholders to be filed within 120 days of the registrant's fiscal year ended December 31, 2023, or the Proxy Statement. Except with respect to information specifically incorporated by reference in this Annual Report on Form 10-K, the Proxy Statement is not deemed to be filed as part of this Annual Report on Form 10-K.

Consolidated Balance Sheets

Consolidated Balance Sheets - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Current assets
Cash and cash equivalents	$ 71,719	$ 91,573
Restricted cash	1,126	1,457
Marketable securities	198,415	211,941
Accounts receivable, net	37,713	35,072
Prepaid expenses and other assets, net	24,733	28,033
Deferred commissions	8,280	6,171
Total current assets	341,986	374,247
Property and equipment, net	10,233	9,083
Operating lease, right-of-use-assets	4,405	5,887
Prepaid expenses, net of current portion	1,240	470
Deferred commissions, net of current portion	7,056	7,037
Intangible assets, net	27,052	27,583
Goodwill	52,086	49,749
Total assets	444,058	474,056
Current liabilities
Accounts payable	7,982	7,013
Accrued liabilities	2,652	2,937
Deferred revenue	32,242	17,783
Current portion of debt	547	0
Current portion of operating lease liabilities	2,542	2,609
Other current liabilities	24,785	48,444
Total current liabilities	70,750	78,786
Long-term portion of debt	339,614	337,497
Operating lease liabilities, net of current portion	7,610	10,008
Other long-term liabilities, net of current portion	551	2,093
Total liabilities	418,525	428,384
Commitments and contingencies (Note 8)
Stockholders’ equity
Common stock, $0.0001 par value; 500,000 shares authorized at December 31, 2023 and 2022, respectively; 76,410 and 73,945 shares issued and outstanding at December 31, 2023 and 2022, respectively.	7	7
Additional paid-in capital	620,021	576,851
Accumulated other comprehensive gain (loss)	163	(1,199)
Accumulated deficit	(594,658)	(529,987)
Total stockholders’ equity	25,533	45,672
Total liabilities and stockholders' equity	$ 444,058	$ 474,056

Consolidated Balance Sheets (Pa

Consolidated Balance Sheets (Parenthetical) - $ / shares	Dec. 31, 2023	Dec. 31, 2022
Common stock, par value	$ 0.0001	$ 0.0001
Common stock, shares authorized	500,000,000	500,000,000
Common stock, shares issued	76,410,000	73,945,000
Common stock, shares outstanding	76,410,000	73,945,000

Consolidated Statements of Oper

Consolidated Statements of Operations - USD ($) shares in Thousands, $ in Thousands		12 Months Ended
		Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Income Statement [Abstract]
Revenue		$ 309,394	$ 279,075	$ 219,855
Cost of revenue	[1]	74,202	69,980	48,479
Gross profit		235,192	209,095	171,376
Operating expenses:
Sales and marketing	[1]	140,230	141,342	104,872
Research and development	[1]	83,460	88,253	64,547
General and administrative	[1]	58,838	69,441	51,317
Acquisition related expenses	[1]	10,252	35,216	23,299
Restructuring charges	[1]	6,434	7,332	0
Amortization of intangible assets	[1]	8,422	8,078	3,284
Total operating expenses	[1]	307,636	349,662	247,319
Loss from operations		(72,444)	(140,567)	(75,943)
Interest income		11,493	4,198	130
Interest expense		(2,884)	(2,828)	(828)
Other expenses		(836)	(227)	(70)
Loss before provision for income taxes		(64,671)	(139,424)	(76,711)
Benefit (Provision) for income taxes		0	(495)	34
Net loss		$ (64,671)	$ (139,919)	$ (76,677)
Basic net loss per share		$ (0.86)	$ (1.91)	$ (1.08)
Shares used to compute basic net loss per share		75,143	73,226	70,933
[1] Amounts include stock-based compensation expense and associated payroll tax costs, as follows: Year ended December 31, 2023 2022 2021 Cost of revenue $ 4,949 $ 4,226 $ 2,122 Sales and marketing 13,474 13,551 9,392 Research and development 13,478 12,388 6,169 General and administrative 9,785 12,821 8,851 The accompanying notes are an integral part of these consolidated financial statements.

Consolidated Statements of Op_2

Consolidated Statements of Operations (Parenthetical) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Stock-based compensation expense	$ 41,185	$ 42,332	$ 25,424
Cost of Revenue
Stock-based compensation expense	4,949	4,226	2,122
Sales and Marketing
Stock-based compensation expense	13,474	13,551	9,392
Research and Development
Stock-based compensation expense	13,478	12,388	6,169
General and Administrative
Stock-based compensation expense	$ 9,785	$ 12,821	$ 8,851

Consolidated Statements of Comp

Consolidated Statements of Comprehensive Loss - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Statement of Comprehensive Income [Abstract]
Net Income (Loss)	$ (64,671)	$ (139,919)	$ (76,677)
Other comprehensive income (loss):
Net unrealized gain (loss) on marketable debt securities	1,362	(1,008)	(191)
Total comprehensive loss	$ (63,309)	$ (140,927)	$ (76,868)

Consolidated Statements of Stoc

Consolidated Statements of Stockholders' Equity - USD ($) shares in Thousands, $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Deficit	Accumulated Other Comprehensive Loss
Balance, shares at Dec. 31, 2020		69,512
Balance at Dec. 31, 2020	$ 216,759	$ 7	$ 530,143	$ (313,391)	$ 0
Proceeds from exercise of stock options	6,540	$ 0	6,540	0	0
Proceeds from exercise of stock options, shares		2,427
Release of restricted stock units	0	$ 0	0	0	0
Release of restricted stock units, shares		337
Issuance of common stock as consideration for an acquisition	2,003	$ 0	2,003	0	0
Issuance of common stock as consideration for an acquisition, shares		35
Stock-based compensation	25,424	$ 0	25,424	0	0
Purchase of capped call	(35,570)	0	(35,570)	0	0
Total other comprehensive income (loss)	(191)	0	0	0	(191)
Net Income (Loss)	(76,677)	0	0	(76,677)	0
Balance at Dec. 31, 2021	138,288	$ 7	528,540	(390,068)	(191)
Balance, shares at Dec. 31, 2021		72,311
Proceeds from exercise of stock options	436	$ 0	436	0	0
Proceeds from exercise of stock options, shares		763
Release of restricted stock units	0	$ 0	0	0	0
Release of restricted stock units, shares		518
Issuance of common stock as consideration for an acquisition	5,543	$ 0	5,543	0	0
Issuance of common stock as consideration for an acquisition, shares		353
Stock-based compensation	42,332	$ 0	42,332	0	0
Total other comprehensive income (loss)	(1,008)	0	0	0	(1,008)
Net Income (Loss)	(139,919)	0	0	(139,919)	0
Balance at Dec. 31, 2022	45,672	$ 7	576,851	(529,987)	(1,199)
Balance, shares at Dec. 31, 2022		73,945
Proceeds from exercise of stock options	$ 3,849	$ 0	3,849	0	0
Proceeds from exercise of stock options, shares	967	936
Release of restricted stock units	$ (3,281)	$ 0	(3,281)	0	0
Release of restricted stock units, shares		1,386
Issuance of common stock as consideration for an acquisition	1,417	$ 0	1,417	0	0
Issuance of common stock as consideration for an acquisition, shares		143
Stock-based compensation	41,185	$ 0	41,185	0	0
Total other comprehensive income (loss)	1,362	0	0	0	1,362
Net Income (Loss)	(64,671)	0	0	(64,671)	0
Balance at Dec. 31, 2023	$ 25,533	$ 7	$ 620,021	$ (594,658)	$ 163
Balance, shares at Dec. 31, 2023		76,410

Consolidated Statements of Cash

Consolidated Statements of Cash Flows - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Cash flows from operating activities
Net loss	$ (64,671)	$ (139,919)	$ (76,677)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization	12,480	11,421	6,151
Amortization of discount on debt	1,976	1,960	574
Stock-based compensation expense	41,185	42,332	25,424
Provision for expected credit losses	805	8,244	3,474
Impairment of right-of-use assets	70	3,763	0
Other	167	0	0
Changes in operating assets and liabilities:
Accounts receivable	(3,877)	(20,337)	(17,279)
Prepaid expenses	2,063	(1,134)	(2,413)
Deferred commissions	(2,128)	(3,463)	(3,525)
Accounts payable	962	(1,198)	2,137
Accrued and other liabilities	(25,836)	3,669	20,437
Deferred revenue	12,561	5,305	1,397
Net cash used in operating activities	(24,243)	(89,357)	(40,300)
Cash flows from investing activities:
Cash paid for business combinations	(7,891)	(696)	(81,067)
Purchase of property and equipment	(4,179)	(5,196)	(3,304)
Maturity of marketable securities	243,167	103,550	4,500
Purchase of marketable securities	(228,281)	(214,184)	(107,006)
Net cash provided by (used in) investing activities	2,816	(116,526)	(186,877)
Cash flows from financing activities:
Payment of debt issuance costs	0	0	(10,037)
Purchase of capped calls	0	0	(35,570)
Proceeds from exercise of stock options	3,849	209	5,881
Taxes paid related to net share settlement of stock options	(3,294)	0	0
Repayment of debt	(394)	0	0
Proceeds from debt	1,081	0	345,000
Net cash provided by financing activities	1,242	209	305,274
Net change in cash and cash equivalents and restricted cash	(20,185)	(205,674)	78,097
Cash and cash equivalents and restricted cash, beginning of period	93,030	298,704	220,607
Cash and cash equivalents and restricted cash, end of period	72,845	93,030	298,704
Supplemental cash flow information:
Cash paid for interest	894	903	0
Cash paid for taxes	583	32	0
Noncash investing and financing activities:
Changes in capital additions, accrued but not paid	168	0	0
Fair value of shares issued as consideration for business combinations	1,417	5,388	2,003
Reconciliation of cash, cash equivalents and restricted cash within the consolidated balance sheet to the amounts shown in the statements of cash flows above:
Cash and cash equivalents	71,719	91,573	297,561
Restricted cash	1,126	1,457	1,143
Total cash, cash equivalents and restricted cash	$ 72,845	$ 93,030	$ 298,704

Pay vs Performance Disclosure

Pay vs Performance Disclosure - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Pay vs Performance Disclosure
Net Income (Loss)	$ (64,671)	$ (139,919)	$ (76,677)

Insider Trading Arrangements

Insider Trading Arrangements	12 Months Ended
	Dec. 31, 2023 shares
Trading Arrangements, by Individual
Material Terms of Trading Arrangement	On December 15, 2023 , Lisa Eggerton , our chief marketing officer , adopted a Rule 10b5-1 trading arrangement that is intended to satisfy the affirmative defense conditions of Rule 10b5-1(c) under the Exchange Act (a “10b5-1 Plan”). Ms. Eggerton’s 10b5-1 Plan provides for the potential sale of up to 104,646 shares of common stock between March 15, 2024 and September 16, 2024 .
Name	Lisa Eggerton
Title	chief marketing officer
Rule 10b5-1 Arrangement Adopted	true
Adoption Date	December 15, 2023
Arrangement Duration	185 days
Aggregate Available	104,646

Overview

Overview	12 Months Ended
	Dec. 31, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Overview	1. Overview BigCommerce Holding’s Inc. (the “Company”) is leading a new era of ecommerce. The Company’s software-as-a-service (“SaaS”) platform simplifies the creation of engaging online stores by delivering a unique combination of ease-of-use, enterprise functionality, and flexibility. The Company empowers both its customers’ branded ecommerce stores and their cross-channel connections to popular online marketplaces, social networks, and offline point-of-sale systems. The Company empowers businesses to turn digital transformation into a competitive advantage, and allows merchants to build their ecommerce solution their way with the flexibility to fit their unique business and product offerings. The Company provides a comprehensive platform for launching and scaling an ecommerce operation, including store design, catalog management, hosting, checkout, order management, reporting, and pre-integration into third-party services like payments, shipping, and accounting. All of the Company’s stores run on a single code base and share a global, multi-tenant architecture purpose built for security, high performance, and innovation. The Company’s platform serves stores in a wide variety of sizes, product categories, and purchase types, including business-to-consumer and business-to-business.

Summary of Significant Accounti

Summary of Significant Accounting Policies	12 Months Ended
	Dec. 31, 2023
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	2. Summary of significant accounting policies Basis of presentation The accompanying consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”). The Company recorded contract assets in Prepaid expenses and other assets, net in the consolidated balance sheet as of December 31, 2023. In order to conform to the presentation of the consolidated balance sheet as of December 31, 2023, the Company reclassified $ 16.8 million from Accounts receivable, net to Prepaid expenses and other current assets, net in the consolidated balance sheet as of December 31, 2022. The reclassification has no impact on the Company ’s net loss for the years ended December 31, 2023 and 2022. In December 2022, the Company had a reduction in force event that eliminated certain positions and changed the reporting hierarchy and job responsibilities for certain people in its general and administrative function. This resulted in the expense related to these individuals being classified as sales and marketing expenses, when previously, they had been classified as general and administrative expense. Certain prior year amounts have been reclassified to conform with the current year presentation. For the year ended December 31, 2022 and December 31, 2021, the Company reclassified $ 6.6 million and $ 5.5 million, respectively from general and administrative to sales and marketing Basis of consolidation The accompanying consolidated financial statements include the Company’s accounts and the accounts of the Company’s wholly-owned subsidiaries. All material intercompany accounts and transactions have been eliminated in consolidation. The Company’s fiscal year ends on December 31. References to fiscal 2023, for example, refer to the fiscal year ended December 31, 2023. Use of estimates The preparation of consolidated financial statements in conformity with GAAP requires the Company’s management to make estimates and assumptions in the Company’s consolidated financial statements and notes thereto. Significant estimates and assumptions made by management in these consolidated financial statements include: • the fair value of assets acquired and liabilities assumed for business combinations; • estimating variable consideration for revenue recognition; • the average period of benefit associated with costs capitalized to obtain revenue contracts; • the useful lives of intangible assets • the allowance for credit losses; and • the recognition, measurement and valuation of current and deferred income taxes and uncertain tax positions; Because of the use of estimates inherent in financial reporting process actual results could differ and the differences could be material to the Company’s consolidated financial statements. Recent Accounting Pronouncements Not Yet Adopted ASU 2023-07, Segment Reporting (Topic 280) In November 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures. ASU 2023-07 requires all public entities, including those public entities that have a single reportable segment to disclose significant segment expenses and other segment items on an annual and interim basis and to provide in interim periods all disclosures about a reportable segment’s profit or loss and assets that are currently required annually. Additionally, it requires a public entity to disclose the title and position of the individual or the name of the group or committee identified as the chief operating decision maker (“CODM”). ASU 2023-07 is effective for the Company’s fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024. The Company is currently assessing the impact this standard will have on the Company’s consolidated financial statements but does not expect it to have a material impact on the consolidated financial statements. ASU 2023-09, Income Taxes (Topic 740) In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures. ASU 2023-09 requires all entities to provide more transparency about income tax information through improvements to income tax disclosures primarily related to the rate reconciliation and income taxes paid information. The amendments in this Update also eliminate requirements such as (1) the disclosure of the nature and estimate of the range of the reasonably possible change in the unrecognized tax benefits balance in the next 12 months, (2) or making a statement that an estimate of the range cannot be made, and (3) the disclosure of the cumulative amount of each type of temporary difference when a deferred tax liability is not recognized because of the exceptions to comprehensive recognition of deferred taxes related to subsidiaries and corporate joint ventures. Lastly, the amendments in this Update replace the term ‘public entity’ as currently used in Topic 740 with the term ‘public business entity’. ASU 2023-09 is effective for the Company’s fiscal years beginning after December 15, 2024. The Company is currently assessing the impact this standard will have on the Company’s consolidated financial statements but does not expect it to have a material impact on the consolidated financial statements. Other accounting standard updates effective for interim and annual periods beginning after December 31, 2023 are not expected to have a material impact on the Company’s financial position, results of operations or cash flows. Segments The Company’s CODM is the chief executive officer. The Company’s chief executive officer reviews the financial information presented on a consolidated basis for purposes of making operating decisions, allocating resources, and evaluating financial performance. Accordingly, the Company has determined that it operates as a single operating and reportable segment. Revenue Recognition Subscription solutions Subscription solutions revenue consists primarily of platform subscription fees from all plans and recurring professional services. Subscription solutions are charged monthly, quarterly, or annually for the Company’s customers to sell their products and process transactions on the Company’s platform. Subscription solutions are generally charged per online store and are based on the store’s subscription plan. Monthly subscription fees for Pro and Enterprise plans are adjusted if a customer’s gross merchandise volume or orders processed are above specified plan thresholds on a trailing twelve-month basis. For most subscription solutions arrangements, excluding enterprise subscription plans, the Company has determined the Company meets the variable consideration allocation exception and, therefore, recognizes fixed monthly fees or a pro-rata portion of quarterly or annual fees and any transaction fees as revenue in the month they are earned. During the second quarter of fiscal 2023, the Company adopted a new pricing structure that provided a discount to the contractual price for customers who pay quarterly or annually. Prior to this date, enterprise subscription plans included an upfront promotional period in order to incentivize the customer to enter into a subscription arrangement. In both of these scenarios, the total subscription fee is recognized on a straight-line basis over the term of the contract. In determining the amount of revenue to be recognized, the Company determines whether collection of the entire transaction price is probable. Only amounts deemed probable are recognized as revenue. Key factors in this determination are historical contract termination rates and general economic factors. Subscription revenue includes revenue from Feedonomics. Feedonomics provides a technology platform and related services that enables online retailers and other sellers to automate online listings of the sellers’ information across multiple third-party marketplaces and advertisers (such as Amazon, Google, Facebook, etc.). The Company provides these services under service contracts which are generally one year or less, and in many cases month-to-month. These service types may be sold stand-alone or as part of a multi-service bundle (e.g. both marketplaces and advertising). Services are performed and fees are determined based on monthly usage and are billed in arrears. Professional services, which primarily consist of education packages, launch services, solutions architecting, implementation consulting, and catalog transfer services, are generally billed and recognized as revenue when delivered. Contracts with the Company’s retail customers are generally month-to-month, while contracts with the Company’s enterprise customers generally range from one to three years . Contracts are typically non-cancelable and do not contain refund-type provisions. Revenue is presented net of sales tax and other taxes the Company collects on behalf of governmental authorities. Partner and services The Company’s partner and services revenue (“PSR”) includes revenue share, partner technology integrations, and marketing services provided to partners. Revenue share relates to fees earned by the Company’s partners from customers using the Company’s platform, where the Company has an arrangement with such partners to share such fees as they occur. Revenue share is recognized at the time the earning activity is complete, which is generally monthly and variable based on customer usage on the platform. Revenue for partner technology integrations is recorded on a straight-line basis over the life of the contract commencing when the integration has been completed. Revenue for marketing services are recognized either at the time the earning activity is complete, or ratably over the length of the contract, depending on the nature of the obligations in the contract. Payments received in advance of services being rendered are recorded as deferred revenue and recognized when the obligation is completed. The Company also derives revenue from the sales of website themes and applications upon delivery. The Company recognizes partner revenue share on a net basis as the Company has determined that the Company is the agent in the Company’s arrangements with third-party application providers. All other revenue is recognized on a gross basis, as the Company has determined the Company is the principal in these arrangements. Contracts with multiple performance obligations A performance obligation is a promise in a contract to transfer a distinct good or service to the customer. Determining whether products and services are considered distinct performance obligations that should be accounted for separately versus together may require significant judgment. The Company’s subscription contracts are generally comprised of a single performance obligation to provide access to the Company’s platform, but can include additional performance obligations. For contracts with multiple performance obligations where the contracted price differs from the standalone selling price (“SSP”) for any distinct good or service, the Company may be required to allocate the contract’s transaction price to each performance obligation using the Company’s best estimate of SSP. Judgment is required to determine the SSP for each distinct performance obligation. A contract’s transaction price is allocated to each distinct performance obligation and recognized as revenue when, or as, the performance obligation is satisfied. The primary method used to estimate SSP is the observable prices of products or services sold or priced separately in comparable circumstances to similar customers. Contracts with the Company’s technology solution partners may include multiple performance obligations, which can include integrations and marketing activities. In determining whether integration services are distinct from hosting services the Company considers various factors. These considerations include the level of integration, interdependency, and interrelation between the implementation and hosting services. The Company has concluded that the integration services included in contracts with hosting obligations are not distinct. As a result, the Company defers any arrangement fees for integration services and recognize such amounts over the life of the hosting obligation commencing when the integration has been completed. To determine if marketing activities are distinct, the Company considers the nature of the promise in the contract, the timing of payment, and the partner expectations. Additional consideration for some partner contracts varies based on the level of customer activity on the platform. Certain agreements contain minimum guarantees of revenue share. These contracts are evaluated to determine if the guaranteed minimum is substantive. If the minimum is deemed substantive, revenue is recognized ratably over the life of the agreement. For most of the Company’s contracts, the Company has determined the variable consideration allocation exception has been met and therefore variable fees are recognized in the period they are earned. The timing of revenue recognition, billings and cash collections can result in billed accounts receivable, unbilled receivables, contract assets, and deferred revenue. Contract Assets Billings scheduled to occur after the performance obligation has been satisfied and revenue recognition has occurred result in contract assets. Contract assets are recorded on the consolidated balance sheets at the end of each reporting period in Prepaid expenses and other current assets, net. Typically, contract assets arise from agreements that have tiered billings over the contract life, promotional billing periods, and PSR agreements that include substantive minimums. Net contract assets were $ 11.9 million as of December 31, 2023 as compared to $ 16.8 million as of December 31, 2022. The Company is exposed to credit losses primarily through sales of products and services to customers and partners. The Company assesses the collectability of outstanding contract assets on an ongoing basis and maintain a reserve which is included in the allowance for credit losses for contract assets deemed uncollectible. The Company analyzes the contract asset portfolio for significant risks by considering historical collection experience and forecasting future collectability to determine what will ultimately be collected from its customers and partners, delinquency level and customer type have been identified as the primary specific risk affecting the Company’s contract assets, and the estimate for losses is analyzed annually and adjusted as necessary. Contract asset impairment have been immaterial for fiscal year 2023 and 2022. The Company has provisioned $ 1.5 million and $ 2.6 million for credit losses related to contract assets as of December 31, 2023 and 2022, respectively. Deferred revenue Deferred revenue primarily consists of amounts that have been received from customers in advance of the performance obligation being satisfied. The Company recognizes revenue from deferred revenue when the services are performed and the corresponding revenue recognition criteria are met. Amounts recognized from deferred revenue represent primarily revenue from the sale of subscription solutions, integration, and marketing services. The Company recogni zed $ 15.1 million of previously deferred revenue during the year ended December 31, 2023 , and $ 12.0 million during the year ended December 31, 2022 . The Company experienced an increase in the deferred revenue balance as of December 31, 2023, compared to December 31, 2022, which was primarily driven by the Company shifting to annual billing cycles. These increases were offset by decreases in PSR customer balances and the impact of amounts included in net contract assets due to timing differences between billings, revenue recognition and cash collections of $ 1.9 million made in the fourth quarter of fiscal year 2023. Remaining performance obligation As of December 31, 2023, the Company had $ 158.4 milli on of remaining performance obligations, which represents contracted revenue minimums that have not yet been recognized, including amounts that will be invoiced and recognized as revenue in future periods. Remaining performance obligation is subject to future economic risks, including bankruptcies, regulatory changes and other market factors. The Company expects to recognize approximately 60 percent of the remaining performance obligations as revenue in the following 12 month period, and the remaining balance in the periods thereafter. Remaining performance obligation consisted of the following: (in thousands) Current Noncurrent Total As of December 31, 2023 $ 93,928 $ 64,485 $ 158,413 As of December 31, 2022 85,109 80,996 166,105 Cost of revenue Cost of revenue consists primarily of personnel-related costs, including: stock-based compensation expenses for customer support and professional services personnel; payment processing costs; costs of maintaining and securing infrastructure and the platform; amortization expense associated with capitalized internal-use software; and allocation of overhead costs. Cash and cash equivalents The Company considers all highly liquid investments with original maturities of three months or less from the date of purchase to be cash equivalents. Cash equivalents consist of money market funds and investment securities and are stated at fair value. Restricted cash The Company maintains a portion of amounts collected through its online payment processor with the online payment processor as a security deposit for future chargebacks. Additionally, the Company has amounts on deposit with certain financial institutions that serve as collateral for letters of credit and lease deposits. Marketable securities All marketable securities have been classified as available-for-sale and are carried at estimated fair value. The Company determines the appropriate classification of investments in debt securities at the time of purchase. Securities may have stated maturities greater than one year. All marketable securities are considered available to support current operations and are classified as current assets. For available-for-sale debt securities in an unrealized loss position, management first assesses whether it intends to sell, or it is more likely than not that it will be required to sell the security before recovery of its amortized cost basis. If either of the criteria regarding intent or requirement to sell is met, the security’s amortized cost basis is written down to fair value and recognized in other income (expense) in the results of operations. For available-for-sale debt securities that do not meet the aforementioned criteria, management evaluates whether the decline in fair value has resulted from credit losses or other factors. In making this assessment, management considers the extent to which fair value is less than amortized cost, any changes to the rating of the security by a rating agency, and adverse conditions specifically related to the security, among other factors. If this assessment indicates that a credit loss exists, an allowance is recorded for the difference between the present value of cash flows expected to be collected and the amortized cost basis of the security. Impairment losses attributable to credit loss factors are charged against the allowance when management believes an available-for-sale security is uncollectible or when either of the criteria regarding intent or requirement to sell is met. Any unrealized losses from declines in fair value below the amortized cost basis as a result of non-credit loss factors is recognized as a component of accumulated other comprehensive (loss) income, along with unrealized gains. Realized gains and losses and declines in fair value, if any, on available-for-sale securities are included in other income (expense) in the results of operations. The cost of securities sold is based on the specific-identification method. Accounts receivable Accounts receivable are stated at net realizable value and include both billed and unbilled receivables. Accounts receivable are net of an allowance for credit losses, are not collateralized, and do not bear interest. Payment terms range from due immediately to due within 90 days . The accounts receivable balance at December 31, 2023 and December 31, 2022 included unbilled receivables of $ 11.0 million, and $ 11.1 million, respectively. The Company assesses the collectability of outstanding accounts receivable on an ongoing basis and maintains an allowance for credit losses for accounts receivable deemed uncollectible. The Company analyzes grouped customers by similar risk profiles, along with the invoiced accounts receivable portfolio and unbilled accounts receivable for significant risks, historical collection activity, and an estimate of future collectability to determine the amount that the Company will ultimately collect. This estimate is analyzed annually and adjusted as necessary. Identified risks pertaining to the Company’s invoiced accounts receivable include the delinquency level and customer type. The estimate of the amount of accounts receivable that may not be collected is based on aging of the accounts receivable balances, historical customer delinquency, and assessment of the overall portfolio and general economic conditions. The allowance for credit losses consisted of the following: (in thousands) Balance at December 31, 2020 $ 1,992 Provision for expected credit losses 3,474 Write-offs charged against the allowance ( 1,599 ) Balance at December 31, 2021 $ 3,867 Provision for expected credit losses 8,244 Write-offs charged against the allowance ( 2,116 ) Balance at December 31, 2022 $ 9,995 Provision for expected credit losses 805 Write-offs charged against the allowance ( 4,803 ) Balance at December 31, 2023 $ 5,997 Property and equipment Property and equipment are stated at cost, net of accumulated depreciation and amortization. Depreciation and amortization are computed using the straight-line method over the estimated useful lives or the related lease terms (if shorter). The estimated useful lives of property and equipment are as follows: Estimated Computer equipment 3 years Computer software 3 years Furniture and fixtures 5 years Leasehold improvements 1 - 10 years Maintenance and repairs that do not enhance or extend the asset’s useful life are charged to operating expenses as incurred. The carrying values of property and equipment are reviewed for impairment whenever events or changes in circumstances indicate that their net book value may not be recoverable. When such factors and circumstances exist, the Company compares the projected undiscounted future cash flows associated with groups of assets used in combination over their estimated useful lives against their respective carrying amounts. If projected undiscounted future cash flows are less than the carrying value of the asset group, impairment is recorded for any excess of the carrying amount over the fair value of those assets in the period in which the determination is made. Research and development and internal use software Research and development expenses consist primarily of personnel and related expenses for research and development staff, which include: salaries, benefits, bonuses, and stock-based compensation; the cost of certain third-party contractors; and allocated overhead. Expenditures for research and development, other than internal use software costs, are expensed as incurred. Software development costs associated with internal use software, which are incurred during the application development phase and meet other requirements are capitalized. The Company has unamortized capitalized software costs of $ 6.8 million and $ 2.8 million as of December 31, 2023 and 2022, respectively. These costs are amortized over the useful life, which is 36 months. The Company recorded capitalized software cost amortization expense of $ 1.1 million and $ 0.1 million for the years ended December 31, 2023 and 2022, respectively. There was no capitalized software cost amortization expense for the year ended December 31, 2021. Concentration of credit risks, significant clients, and suppliers Financial instruments that potentially subject the Company to concentrations of credit risk consist of cash and cash equivalents, restricted cash, and accounts receivable. The Company’s investment policy limits investments to high credit quality securities issued by the U.S. government, U.S. government-sponsored agencies, and highly rated corporate securities, subject to certain concentration limits and restrictions on maturities. Cash and cash equivalents and restricted cash are held by financial institutions that management believes are of high credit quality. Amounts on deposit may at times exceed federally insured limits. The Company has not experienced any losses on deposits of cash and cash equivalents. The Company is exposed to credit risk in the event of default by the financial institutions holding cash and cash equivalents and bond issuers. Accounts receivable are derived from sales to customers and strategic technology partners who operate in a variety of sectors. The Company does not require collateral. Estimated credit losses are provided for in the consolidated financial statements and historically have been within management’s expectations. One of the Company’s strategic partners accou nted for 12 percent, 12 percent, and 14 percent of revenue at December 31, 2023, 2022 and 2021, respectively. At December 31, 2023, one of the Company’s strategic partners accounted for 20 percent of accounts receivable while two accounted for 30 percent at December 31, 2022 and one accounted for 19 percent at December 31, 2021 . Advertising costs Advertising is expensed as incurred. Advertising expense was approximatel y $ 14.5 million , $ 17.5 millio n, and $ 16.8 million and for the years ended December 31, 2023, 2022 and 2021 , respectively. Leases The Company determines if an arrangement is a lease or contains a lease at inception. At the commencement date of a lease, the Company recognizes a liability to make lease payments and an asset representing the right to use the underlying asset during the lease term. The lease liability is measured at the present value of lease payments over the lease term. As the Company's leases typically do not provide an implicit rate, the Company uses its incremental borrowing rate for most leases. The right-of-use (“ROU”) asset is measured at cost, which includes the initial measurement of the lease liability and initial direct costs incurred and excludes lease incentives. The company assesses impairment on leases annually which have been immaterial for fiscal years 2023 and 2022. Lease terms may include options to extend or terminate the lease. The Company records a ROU asset and a lease liability when it is reasonably certain that the Company will exercise that option. Operating lease costs are recognized on a straight-line basis over the lease term. The Company also leases office space under short-term arrangements and has elected not to include these arrangements in the ROU asset or lease liabilities. Business combinations The Company records tangible and intangible assets acquired and liabilities assumed in business combinations under the acquisition method of accounting. The Company uses best estimates and assumptions, including but not limited to, estimated level of effort and related costs of reproducing or replacing the intangible, future expected cash flows, expected asset lives, and discount rates, to assign a fair value to the tangible and intangible assets acquired and liabilities assumed in business combinations as of the acquisition date. These estimates are inherently uncertain and subject to refinement. The Company allocates any excess purchase price over the fair value of the tangible and identifiable intangible assets acquired and liabilities assumed to goodwill. During the measurement period, which may be up to one year from the acquisition date, adjustments to the fair value of these tangible and intangible assets acquired and liabilities assumed may be recorded, with the corresponding offset to goodwill. Upon the conclusion of the measurement period or final determination of the fair value of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Company's consolidated statements of operations. Acquisition related expenses Acquisition related expenses consist primarily of cash payments for third-party acquisition costs and other acquisition related expenses such as contingent compensation arrangements. In 2023, the Company entered into a contingent compensation arrangement that is contingent upon continued post-acquisition employment with the Company for a period of 18 months. The Company will record the costs associated with this arrangement over a period of 18 months. In 2021, t he Company entered into contingent compensation arrangements, in which payments have been made the first and second anniversaries of the closing or upon the earlier achievement of certain product and financial milestones. The compensation arrangements are contingent upon continued post-acquisition employment with the Company. The Company accounted for the cost related to the first and second contingent compensation arrangement payments over the service periods of 12 and 24 months, respectively, beginning on the acquisition date, assuming earlier achievement of product and financial milestones is unlikely to be met. The Company recognized $ 10.3 million , $ 35.2 million, and $ 23.3 million in acquisition related expenses during the years ended December 31, 2023, 2022, and 2021, respectively. For the year ended December 31, 2023 , the acquisition-related transaction costs incurred by the Company of $ 10.3 million were expensed as incurred in the consolidated statements of operations and comprehensive loss, of which $ 9.6 million was recognized in connection with the contingent compensation arrangements, and $ 0.7 million related to acquisition related spend. For the year ended December 31, 2022, $ 35.0 million was recognized in connection with contingent compensation arrangements and $ 0.2 million was recognized on acquisition related spend. For the year ended December 31, 2021, $ 1.8 million was recognized on acquisition related spend and $ 21.5 million was recognized i n connection with contingent compensation arrangement. Goodwill and other acquired intangible, net The Company assesses goodwill for impairment annually during the fourth quarter, or more frequently if events or changes in circumstances would more likely than not reduce the fair value below its carrying value. When the Company elects to perform a qualitative assessment and conclude it is not more likely than not the fair value is less than its carrying value, no further assessment is necessary; otherwise, a quantitative assessment is performed and the fair value is determined. If the carrying value exceeds the estimated fair value, impairment is recorded. The Company evaluates the recoverability of intangible assets for impairment whenever events or changes in circumstances indicate the carrying amount of such asset may not be recoverable. If such review determines the carrying amount of the asset is not recoverable, the carrying amount of such asset is reduced to its fair value. Acquired intangible assets are amortized over their estimated useful lives. The Company evaluates the estimated remaining useful life of these assets when events or changes in circumstances indicate a revision to the remaining period of amortization. If the Company revises the estimated useful life assumption for any assets, the remaining unamortized balance is amortized over the revised estimated useful life on a prospective basis. Income taxes The Company accounts for income taxes under the asset and liability method. Deferred tax assets and liabilities are recognized for the estimated future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax balances are adjusted to reflect tax rates based on currently enacted tax laws, which will be in effect in the years in which the temporary differences are expected to reverse. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in the results of operations in the period of the enactment date. A valuation allowance is recorded to reduce

Revenue Recognition and Deferre

Revenue Recognition and Deferred Costs	12 Months Ended
	Dec. 31, 2023
Revenue from Contract with Customer [Abstract]
Revenue Recognition and Deferred Costs	3. Revenue recognition and deferred costs Revenue recognition The Company’s source of revenue consists of subscription solutions fees and partner and services fees. These services allow customers to access the Company’s hosted software over the contract period. The customer is not allowed to take possession of the software or transfer the software. The Company’s revenue arrangements do not contain general rights of refund in the event of cancellations. Disaggregation of revenue The following table disaggregates revenue by major source: Year ended December 31, (in thousands) 2023 2022 2021 Subscription solutions fees $ 229,265 $ 205,800 $ 154,933 Partner and services fees 80,129 73,275 64,922 Revenue $ 309,394 $ 279,075 $ 219,855 Revenue by geographic region was as follows: Year ended December 31, (in thousands) 2023 2022 2021 Revenue: Americas – U.S. $ 236,502 $ 216,639 $ 169,737 Americas – other (1) 14,103 12,124 8,559 EMEA 34,661 27,743 20,783 APAC 24,128 22,569 20,776 Revenue $ 309,394 $ 279,075 $ 219,855 (1) Americas-other revenue includes revenue from North and South America, other than the U.S. Revenue by geographical region is determined based on the region of the Company’s contracting entity, which may be different than the region of the customer. Americas revenue attributed to the United States was approximately 76 percent, 78 percent and 77 percent during fiscal 2023, 2022 and 2021, respectively. No other country represented more than ten percent of total revenue during fiscal 2023, 2022 and 2021 . Deferred commissions Certain sales commissions earned by the Company’s go to market teams are considered incremental and recoverable costs of obtaining a contract with a customer. The Company amortizes deferred sales commissions ratably over the average customer life which is three years . The Company includes amortization of deferred commissions in Sales and marketing expense in the consolidated statements of operations. The Company periodically reviews the carrying amount of deferred commissions to determine whether events or changes in circumstances have occurred that could impact the period of benefit of these deferred costs. The Company did no t recognize an impairment of deferred commissions during the years ended December 31, 2023, 2022 and 2021, respectively. Sales commissions of $ 9.6 million, $ 8.9 million and $ 7.0 million were deferred for the years ended December 31, 2023, 2022 and 2021 , respectively; and deferred commission amortization expense was $ 7.3 million, $ 5.2 million and $ 3.5 million for the years ended December 31, 2023, 2022 and 2021 , respectively.

Fair Value Measurements

Fair Value Measurements	12 Months Ended
	Dec. 31, 2023
Fair Value Disclosures [Abstract]
Fair Value Measurements	4. Fair value measurements Financial instruments carried at fair value include cash and cash equivalents, restricted cash and marketable securities. For assets and liabilities measured at fair value, fair value is the price to sell an asset or paid to transfer a liability in an orderly transaction between market participants as of the measurement date. When determining fair value, the Company considers the principal or most advantageous market in which it would transact, and assumptions that market participants would use when pricing asset or liabilities. The accounting standard for fair value establishes a fair value hierarchy based on three levels of inputs, the first two of which are considered observable and the last unobservable. The standard requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s categorization within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. The three levels of inputs that may be used to measure fair value are as follows: • Level 1 – Inputs are unadjusted, quoted prices in active markets for identical assets or liabilities at the measurement date. • Level 2 – Inputs are other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly. • Level 3 – Inputs are unobservable that are significant to the fair value of the asset or liability and are developed based on the best information available in the circumstances, which might include the Company’s data. The following table presents information about the Company’s cash equivalents, marketable securities and liabilities that were measured at fair value as of December 31, 2023 and December 31, 2022: As of December 31, 2023 (in thousands) Quoted Prices in Significant Other Significant Total Fair Value Cash equivalents (1) : Money market mutual funds & cash equivalents $ 39,754 $ 0 $ 0 $ 39,754 Marketable securities: Corporate bonds 0 64,545 0 64,545 U.S. treasury securities 48,138 0 0 48,138 Commercial paper 0 30,596 0 30,596 Agency bonds 0 55,136 0 55,136 Total cash equivalents and marketable securities $ 87,892 $ 150,277 $ 0 $ 238,169 Liabilities: Convertible senior notes due 2026 $ 0 $ 280,658 $ 0 $ 280,658 As of December 31, 2022 (in thousands) Quoted Prices in Significant Other Significant Total Fair Value Cash equivalents (1) : Money market mutual funds & cash equivalents $ 68,129 $ 0 $ 0 $ 68,129 Marketable securities: Corporate bonds 0 85,243 0 85,243 U.S. treasury securities 72,577 0 0 72,577 Commercial paper 0 41,189 0 41,189 Agency bonds 0 12,932 0 12,932 Total cash equivalents and marketable securities $ 140,706 $ 139,364 $ 0 $ 280,070 Liabilities: Convertible senior notes due 2026 $ 0 $ 246,882 $ 0 $ 246,882 (1) Included in “Cash and cash equivalents” in the accompanying Consolidated Balance Sheets, in addition to $ 33.1 million, and $ 24.9 million of cash, as of December 31, 2023 and December 31, 2022 , respectively. The contractual maturities of the investments classified as marketable securities were as follows: (in thousands) As of December 31, 2023 As of December 31, 2022 Due within 1 year $ 183,132 $ 194,724 Due in 1 year through 2 years 15,283 17,217 Total marketable securities $ 198,415 $ 211,941 The following tables summarize the gains, losses, and estimated fair value of cash equivalents, marketable securities and liabilities as of December 31, 2023 and December 31, 2022: As of December 31, 2023 (in thousands) Amortized Cost/ Principal amount Gross Gross Estimated Cash equivalents: Money market mutual funds & cash equivalents $ 39,754 $ 0 $ 0 $ 39,754 Marketable securities: Corporate bonds 64,421 157 ( 33 ) 64,545 U.S. treasury securities 48,061 86 ( 9 ) 48,138 Commercial paper 30,588 16 ( 8 ) 30,596 Agency bonds 55,182 24 ( 70 ) 55,136 Total marketable securities $ 198,252 $ 283 $ ( 120 ) $ 198,415 Liabilities: Convertible senior notes due 2026 $ 345,000 $ 0 $ 0 $ 280,658 As of December 31, 2022 (in thousands) Amortized Cost/ Principal amount Gross Gross Estimated Cash equivalents: Money market mutual funds & cash equivalents $ 68,194 $ 0 $ ( 65 ) $ 68,129 Marketable securities: Corporate bonds 85,799 0 ( 556 ) 85,243 U.S. treasury securities 73,208 0 ( 631 ) 72,577 Commercial paper 41,189 0 0 41,189 Agency bonds 12,944 0 ( 12 ) 12,932 Total marketable securities $ 213,140 $ 0 $ ( 1,199 ) $ 211,941 Liabilities: Convertible senior notes due 2026 $ 345,000 $ 0 $ 0 $ 246,882

Business Combinations

Business Combinations	12 Months Ended
	Dec. 31, 2023
Business Combinations [Abstract]
Business Combinations	5. Business combinations Acquisition of Makeswift In October 2023, the Company acquired all issued and outstanding stock of Makeswift, Inc. (“Makeswift”) pursuant to an Agreement and Plan of Merger. Makeswift is a leading visual editor for Next.js websites. The total estimated purchase consideration for Makeswift was approximately $ 9.2 million which consisted of the following. (in thousands) Amount Base purchase price $ 11,000 plus: Closing cash 238 minus : Deferred compensation ( 2,000 ) Total purchase consideration (1) $ 9,238 (1) Of the total purchase consideration $ 1.1 million of cash was held back by the Company for potential breaches of representation and warranties, as well as adjustments to working capital. The fair values of the assets acquired and liabilities assumed are based on preliminary estimates and assumptions. These preliminary estimates and assumptions could change during the measurement period as the Company finalizes the valuations of the assets acquired and liabilities. The following presents the preliminary allocation of purchase price to the assets acquired and liabilities assumed in the Makeswift acquisition, based on their estimated fair values at acquisition date: (in thousands) October 31, 2023 Tangible assets acquired $ 1,370 Right-of-use asset 147 Intangible assets acquired 7,890 Liabilities assumed ( 1,311 ) Deferred tax liability ( 1,045 ) Lease liability ( 150 ) Net assets acquired, excluding goodwill $ 6,901 Total purchase consideration $ 9,238 Goodwill $ 2,337 The estimated fair value of identifiable intangible assets acquired at the date of the acquisitions is as follows: (in thousands) Estimated fair value Useful life (in years) Developed technology $ 6,600 5.0 Customer relationships 1,200 3.0 Tradename 90 5.0 Total acquisition-related intangible assets $ 7,890 The $ 2.3 m illion goodwill balance is primarily attributable to synergies and expanded market opportunities that are expected to be achieved from the integration of Makeswift with the Company’s offerings and assembled workforce. The goodwill balance is not deductible for income taxes purposes. As part of the merger agreement, $ 2.0 million of the purchase consideration is subject to clawback if any of the key Makeswift employees voluntarily terminate their employment within 18 months after the closing date of the transaction. The $ 2.0 million is accounted for as compensation expense and therefore not included in the purchase consideration. The related compensation is recognized as post-combination expense over the 18 month service period on a straight-line basis. The unvested amounts of cash retention payments are recorded in prepaid expenses and other current assets and in other assets on the consolidated balance sheet as of December 31, 2023. The acquisition-related transaction costs incurred by the Company of $ 0.9 million were expensed as incurred in the consolidated statements of operations, of which $ 0.7 million related to legal fees, and $ 0.2 million related to compensation costs. Makeswift’s results of operations have been included in the Company’s consolidated financial statements from the acquisition date. The Company has not separately presented the revenue and operating losses of Makeswift for the period from the acquisition date through December 31, 2023 as the impacts were not material to the consolidated financial statements. Acquisition of Bundle B2B Inc. In April, 2022, the Company completed its acquisition of Bundle B2B Inc. (“Bundle”), a B2B ecommerce solution that provides advanced B2B functionality seamlessly with the Company’s platform. The total purchase price was approximately $ 7.7 million. The Company acquired Bundle because it is complementary to the Company’s core business and will allow the Company to expand the Company's product offerings to its merchant base. The purchase price was based on the expected financial performance of Bundle, not on the value of the net identifiable assets at the time of the acquisition. This resulted in a significant portion of the purchase price being attributed to goodwill. The purchase price included the issuance of common stock in the amount of $ 4.6 million, cash of $ 0.8 million, an escrow withheld in the amount of $ 0.9 million and $ 1.4 million of contingent consideration. The amount held in escrow will be settled on the second anniversary date with the issuance of 42 thousand shares of common stock. Of the $ 1.4 million contingent consideration, $ 0.7 million is tied to the migration of old merchants to updated plans over a 6 -months period from acquisition date and the remaining $ 0.7 million is tied to ongoing performance measures over a 12 -months period from the acquisition date. Both the milestones were met by Bundle and the Company issued 87,865 shares of common stock in the fourth fiscal quarter of 2022 and 89,285 shares of common stock in the third fiscal quarter of 2023. The purchase price primarily included $ 0.4 million of developed technology, which has an estimated useful life of four years , and $ 7.3 million of goodwill that is not expected to be deductible for tax purposes.

Goodwill and Intangible Assets

Goodwill and Intangible Assets	12 Months Ended
	Dec. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill and Intangible Assets	6. Goodwill and intangible assets Goodwill represents the excess of the purchase price in a business combination over the fair value of net tangible and intangible assets acquired. The changes to the carrying amount of goodwill as follows: (in thousands) Balance as of December 31, 2022 $ 49,749 Goodwill acquired 2,337 Balance as of December 31, 2023 $ 52,086 Goodwill amounts are not amortized but tested for impairment on an annual basis. There was no impairment of goodwill as of December 31, 2023. Intangible assets are amortized on a straight-line basis over the useful life. Intangible assets amortizatio n was $ 8.4 million, $ 8.1 million and $ 3.3 million for the years ended December 31, 2023, 2022, and 2021, respectively. Intangible assets consist of the following: December 31, 2023 December 31, 2022 Weighted average remaining useful life as of December 31, 2023 (in years) (in thousands) Gross amount Accumulated amortization Net carrying amount Gross amount Accumulated amortization Net carrying amount Developed technology $ 19,967 $ ( 8,401 ) $ 11,566 $ 13,367 $ ( 4,745 ) $ 8,622 3.4 Customer relationship 23,725 ( 9,786 ) 13,939 22,525 ( 5,734 ) 16,791 3.3 Tradename 2,560 ( 1,208 ) 1,352 2,470 ( 711 ) 1,759 2.7 Non-compete agreement 162 ( 132 ) 30 162 ( 78 ) 84 0.6 Other intangibles 485 ( 320 ) 165 485 ( 158 ) 327 1.7 Total intangible assets $ 46,899 $ ( 19,847 ) $ 27,052 $ 39,009 $ ( 11,426 ) $ 27,583 As of December 31, 2023, expected amortization expense for intangible assets was as follows: (in thousands) December 31, 2023 2024 $ 9,735 2025 8,046 2026 5,100 2027 3,056 Thereafter 1,115 Total $ 27,052

Property and Equipment

Property and Equipment	12 Months Ended
	Dec. 31, 2023
Property, Plant and Equipment [Abstract]
Property and Equipment	7. Property and equipment Property and equipment, which includes computer software that was purchased or developed for internal use, is composed of the following: As of December 31, (in thousands) 2023 2022 Computer software $ 9,864 $ 5,765 Computer equipment 12,087 11,185 Furniture and fixtures 1,956 1,924 Leasehold improvements 6,393 6,349 Property and equipment, gross 30,300 25,223 Less: accumulated depreciation and amortization ( 20,067 ) ( 16,140 ) Property and equipment, net $ 10,233 $ 9,083 Depreciation expense on property and equip ment was $ 4.1 million , $ 3.3 million and $ 2.8 million for the years ended December 31, 2023, 2022 and 2021, respectively. The composition of long-lived assets by geographic region during the years ended December 31, 2023 and 2022, were as follows: December 31, December 31, (in thousands) 2023 2022 Long-lived assets: Americas – U.S. $ 9,504 $ 8,318 EMEA 435 465 APAC 294 300 Total long-lived assets $ 10,233 $ 9,083 There was no impairment recorded for Long-lived assets for fiscal year 2023 and 2022.

Commitments, Contingencies, and

Commitments, Contingencies, and Leases	12 Months Ended
	Dec. 31, 2023
Commitments Contingencies And Leases [Abstract]
Commitments, Contingencies, and Leases	8. Commitments, contingencies, and leases Legal Proceedings From time to time, the Company may become involved in legal proceedings arising in the ordinary course of its business. In general, the resolution of a legal matter could prevent the Company from offering its service to others, could be material to the Company’s financial condition or cash flows, or both, or could otherwise adversely affect the Company’s reputation and future operating results. In the ordinary course of business, the Company makes a provision for a liability relating to legal matters when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, estimated settlements, legal rulings, advice of legal counsel and other information and events pertaining to a particular matter. The outcomes of legal proceedings and other contingencies are, however, inherently unpredictable and subject to significant uncertainties. The Company is not presently a party to any legal proceedings that, if determined adversely to the Company, would have a material adverse effect on the Company. Purchase Obligations The Company has contractual commitments for services with third-parties related to hosting and internal software systems. These commitments are non-cancellable and expire within one to three years . The Company had unconditional purchase obligations as of December 31, 2023, as follows: (in thousands) December 31, 2023 2024 $ 14,790 2025 15,025 2026 4,462 2027 and thereafter 0 Total $ 34,277 The Company’ s certificate of incorporation and certain contractual arrangements provide for indemnification of the officers and directors for certain events or occurrences. The Company maintains a directors and officers insurance policy to provide coverage in the event of a claim against an officer or director. Historically, the Company has not been obligated to make any payments for indemnification obligations, and no liabilities have been recorded for these obligations on the consolidated balance sheets as of December 31, 2023 and 2022. Leases The Company leases certain facilities under operating lease agreements that expire at various dates through 2028 . Some of these arrangements contain renewal options and require the Company to pay taxes, insurance and maintenance costs. Renewal options were not included in the right-of-use asset and lease liability calculation. As of December 31, 2023, there were no finance leases. Operating expense relating to leases was $ 2.7 million and $ 3.9 million for the year ended December 31, 2023 and 2022, respectively. Supplemental lease information Year ended December 31, Cash flow information (in thousands) 2023 2022 Cash paid for operating lease liabilities $ 3,208 $ 3,807 Year ended December 31, Operating lease information 2023 2022 Weighted-average remaining lease-term (years) 3.87 years 4.20 years Weighted-average discount rate 5.38 % 5.37 % The future maturities of operating lease liabilities are as follows: (in thousands) December 31, 2023 2024 $ 3,012 2025 2,838 2026 2,555 2027 2,133 Thereafter 718 Total minimum lease payments $ 11,256 Less imputed interest ( 1,104 ) Total lease liabilities $ 10,152 Restructuring charges The Company recognizes employee severance costs when payments are probable and amounts are estimable or when notification occurs, depending on whether the severance costs paid are part of the Company’s general plan. Facilities costs related to contracts without future benefit or contract termination are recognized at the earlier of the contract termination or the cease-use dates. Other exit-related costs are recognized as incurred. In September 2023, the Company commenced a restructuring plan (the “2023 Restructure”) which includes a reduction of the Company’s workforce that is intended to advance the Company’s ongoing commitment to profitable growth. The actions associated with the employee restructuring under the 2023 Restructure are expected to be complete by the end of the Company’s fiscal 2024, subject to employee jurisdictions. The Company recorded approximately $ 5.5 million in expenses in connection with the 2023 Restructure in fiscal year 2023, which consists of charges related to severance payments, employee benefits, and professional service and legal fees. These charges were recorded within the operating expenses on the accompanying consolidated statement of operations. The Company does not expect any more material charges under this plan. The following table summarizes the activities related to the 2023 Restructure: (in thousands) Workforce reduction Liability, as of December 31, 2022 $ 0 Initial charge 5,495 Additional charges 100 Payments ( 3,944 ) Non-cash items ( 135 ) Liability, as of December 31, 2023 $ 1,516 The liability as of December 31, 2023 is recorded in Other current liabilities in the consolidated financial statements. In December of 2022, the Company executed a plan to reduce its cost structure which included a reduction of Company workforce and office space (the “2022 Restructure”). The 2022 Restructure also included the decision to cease using certain leased office space in Texas and to make such office space available for sublease in January 2023. As a result, in 2022, the Company evaluated the recoverability of right-of-use assets and determined the carrying values were not fully recoverable. The Company calculated the impairment by comparing the carrying amount of the asset group to its estimated fair value based on inputs derived from market prices for similar assets. The impairment charge represents the amount by which the carrying value exceeded the estimated fair value of the asset group. These charges were recorded within the operating expenses on the accompanying consolidated statement of operations. The Company has no accruals recorded as of December 31, 2023 related to the 2022 Restructure, and the Company does not expect any more material charges under this plan. The following table summarizes the activities related to the 2022 restructuring: As of December 31, 2023 2022 (in thousands) Workforce reduction Real estate exits and office space reductions Total Workforce reduction Real estate exits and office space reductions Total Liability, beginning of the period $ 3,569 $ 0 $ 3,569 $ 0 $ 0 $ 0 Initial charge Additional charges 716 70 786 3,569 3,763 7,332 Payments ( 4,285 ) 0 ( 4,285 ) 0 0 0 Non-cash items 0 ( 70 ) ( 70 ) 0 ( 3,763 ) ( 3,763 ) Liability, end of the period $ 0 $ 0 $ 0 $ 3,569 $ 0 $ 3,569

Other Liabilities

Other Liabilities	12 Months Ended
	Dec. 31, 2023
Other Liabilities Disclosure [Abstract]
Other Liabilities	9. Other liabilities The following table summarizes the components of other current liabilities: As of December 31, As of December 31, (in thousands) 2023 2022 Sales tax payable $ 1,632 $ 1,887 Payroll and payroll related expenses 13,080 13,331 Acquisition related compensation 403 24,743 Restructuring related charges 1,516 3,569 Other 8,154 4,914 Other current liabilities $ 24,785 $ 48,444

Debt

Debt	12 Months Ended
	Dec. 31, 2023
Debt Disclosure [Abstract]
Debt	10. Debt 2021 Convertible Senior Notes In September 2021, the Company issued $ 345.0 million aggregate principal amount of 0.25 percent convertible senior notes due 2026 (the “Notes”). The Notes were issued in a private offering to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Securities Act”). The net proceeds from the sales of the Notes was approximately $ 335.0 million after deducting offering and issuance costs related to the Notes and before the 2021 Capped Call transactions, as described below. The Notes are the Company’s senior, unsecured obligations and accrue interest at a rate of 0.25 percent per annum, payable semi-annually in arrears on April 1 and October 1 of each year , beginning on April 1, 2022. The Notes will mature on October 1, 2026 , unless earlier converted, redeemed or repurchased by us. Before July 1, 2026, noteholders will have the right to convert their Notes only under the following circumstances: (1) during any calendar quarter (and only during such calendar quarter) commencing after the calendar quarter ending on December 31, 2021, if the Last Reported Sale Price (as defined in the indenture for the Notes) per share of Common Stock (as defined in the indenture for the Notes) exceeds one hundred and thirty percent ( 130 percent) of the Conversion Price (as defined in the indenture for the Notes) for each of at least twenty ( 20 ) Trading Days (as defined in the indenture for the notes) (whether or not consecutive) during the thirty ( 30 ) consecutive Trading Days ending on, and including, the last Trading Day of the immediately preceding calendar quarter; (2) during the five (5) consecutive Business Days (as defined in the indenture for the Notes) immediately after any ten (10) consecutive Trading Day period (such ten (10) consecutive Trading Day period, the “Measurement Period”) if the Trading Price per $ 1,000 principal amount of Notes for each Trading Day of the Measurement Period was less than ninety eight percent ( 98 percent) of the product of the Last Reported Sale Price per share of Common Stock on such Trading Day and the Conversion Rate (as defined in the indenture for the Notes) on such Trading Day; (3) if the Company calls any or all of the Notes for redemption, such Notes called for redemption may be converted any time prior to the close of business on the second business day immediately before the redemption date; or (4) upon the occurrence of specified corporate events. From and after July 1, 2026, noteholders may convert their Notes at any time at their election until the close of business on the second scheduled trading day immediately before the maturity date. As of December 31, 2023 and December 31, 2022, no conditions for the notes to convert have been called or met. The Company will settle conversions by paying or delivering, as applicable, cash, shares of its common stock or a combination of cash and shares of its common stock, at the Company’s election. The initial conversion rate for the Notes is 13.68 shares of common stock per $ 1,000 principal amount of Notes, which represents an initial conversion price of approximately $ 73.11 per share of common stock. The conversion rate and conversion price will be subject to adjustment upon the occurrence of certain events, such as distribution of stock dividends or stock splits. The Company may not redeem the Notes prior to October 7, 2024. The Notes will be redeemable, in whole or in part (subject to certain limitations), for cash at the Company’s option at any time, and from time to time, on or after October 7, 2024 and on or before the 25th scheduled trading day immediately before the maturity date, but only if the last reported sale price per share of common stock exceeds 130 percent of the conversion price on (i) each of at least 20 trading days, whether or not consecutive, during the 30 consecutive trading days ending on, and including, the trading day immediately before the date the Company sends the related redemption notice; and (ii) the trading day immediately before the date the Company sends such notice. The redemption price will be a cash amount equal to the principal amount of the Notes to be redeemed, plus accrued and unpaid interest, if any, up to, but excluding, the redemption date. Pursuant to the Partial Redemption Limitation (as defined in the indenture for the Notes), the Company may not elect to redeem less than all of the outstanding Notes unless at least $ 150.0 million aggregate principal amount of Notes are outstanding and not subject to redemption as of the time the Company sends the related redemption notice. If a “fundamental change” (as defined in the indenture for the Notes) occurs, then, subject to a limited exception, noteholders may require the Company to repurchase their Notes for cash. The repurchase price will be equal to the principal amount of the Notes to be repurchased, plus accrued and unpaid interest, if any, up to, but excluding, the applicable repurchase date. In accounting for the issuance of the Notes, the Company recorded the Notes as a liability at face value. The effective interest rate for the Notes was 0.84 percent. Transaction costs of $ 10.0 million, attributable to the issuance of the Notes were recorded as a direct deduction from the related debt liability in the Consolidated Balance Sheet and are amortized to interest expense over the term of the Notes. 2021 Capped Call Transactions In connection with the pricing of the Notes, the Company used $ 35.6 million of the net proceeds from the Notes to enter into privately negotiated capped call transactions (the “Capped Call Transactions”) with certain financial institutions. The Capped Call Transactions are generally expected to reduce potential dilution to holders of the Company’s common stock upon any conversion of the Notes and/or offset any cash payments the Company is required to make in excess of the principal amount of the Notes upon conversion of the Notes in the event that the market price per share of the Company’s common stock is greater than the strike price of the Capped Call Transactions with such reduction and/or offset subject to a cap. The Capped Call Transactions have an initial cap price of approximately $ 106.34 per share, which represents a premium of 100 percent over the last reported sale prices of the Company’s common stock of $ 53.17 per share on September 9, 2021, and is subject to certain adjustments under the terms of the Capped Call Transactions. Collectively, the Capped Call Transactions cover, initially, the number of shares of the Company’s common stock underlying the Notes, subject to anti-dilution adjustments substantially similar to those applicable to the Notes. The Capped Call Transactions do not meet the criteria for separate accounting as a derivative as they are indexed to the Company’s common stock. The premiums paid for the Capped Call Transaction have been included as a net reduction to additional paid-in capital within stockholders’ equity. 2023 Term Debt In the second quarter of 2023, the Company entered into an agreement to finance a software license in the amount of $ 1.1 million. The borrowing is under this arrangement and the agreement bears interest at 4.4 percent. The principal amount will be paid in eight quarterly installments beginning on July 1, 2023. As of December 31, 2023, the Company had $ 0.7 million outstanding under this agreement. The net carrying amount of the Notes and Term Debt consists of the following: (in thousands) Date of Issuance Maturity Date Contractual Interest Rate Outstanding Principal as of December 31, 2023 Carrying Value as of December 31, 2023 Carrying Value as of December 31, 2022 2021 Convertible Senior Notes September 2021 10/1/2026 0.25 % $ 345,000 $ 339,473 $ 337,497 2023 Term Debt June 2023 3/1/2025 4.40 % 688 688 0 Total carrying value of debt $ 340,161 $ 337,497 Less: current portion of debt ( 547 ) 0 Total long-term debt $ 339,614 $ 337,497 The total interest expense recognized related to the Convertible Notes and Term Debt consists of the following: December 31, (in thousands) 2023 2022 2021 Contractual interest expense $ 894 $ 863 $ 254 Amortization of issuance costs 1,976 1,960 574 Total (1) $ 2,870 $ 2,823 $ 828 (1) Included in “Interest expense” in the accompanying consolidated Statements of Operations, in addition to $ 14 thousand and $ 5 thousand of other interest expense, as of December 31, 2023 and December 31, 2022 , respectively. Lender fees that were paid upfront to the lenders and debt issuance fees paid to third parties are recorded as a discount to the carrying amount of debt and are being amortized to interest expense over the life of the debt. The contractual future principal payments for all borrowings as of December 31, 2023 were as follows: (in thousands) Fiscal Period: Fiscal 2024 $ 547 Fiscal 2025 141 Fiscal 2026 345,000 Thereafter 0 Total principal outstanding $ 345,688

Stockholders' Equity

Stockholders' Equity	12 Months Ended
	Dec. 31, 2023
Equity [Abstract]
Stockholders' Equity	11. Stockholders’ equity 2020 Equity incentive plan In 2020, the Company’s board of directors approved the 2020 Equity Incentive Plan, or “2020 Plan”, under which stock options, stock appreciation rights, restricted stock, restricted stock units, performance shares and other cash-based or stock-based awards may be granted to employees, consultants and directors. Shares of common stock that are issued and available for issuance under the 2020 Plan consist of authorized, but unissued or reacquired shares of common stock or any combination thereof. The Company has issued awards of stock options and restricted stock units under the 2020 Plan. A total of 3,873,885 shares of common stock was initially authorized and reserved for issuance under the 2020 Plan. This reserve automatically increased on January 1, 2021, and each subsequent anniversary through and including January 1, 2031, by an amount equal to the smaller of (a) 5 percent of the number of shares of common stock issued and outstanding on the immediately preceding December 31 and (b) an amount determined by the board of directors. On January 1, 2023 and January 1, 2022 the reserve increased by 3,695,569 shares and 3,616,312 shares, respectively. As of December 31, 2023 , a total of 7,425,217 shares of common stock remain available for future issuance under the 2020 Plan. 2013 Equity incentive plan In February 2013, the Company adopted the 2013 Plan under which stock options may be granted to employees, consultants and directors. Upon the completion of our IPO in August 2020, the board of directors terminated the 2013 Plan and 1,470,291 shares that were available for future issuance under the 2013 Plan were transferred and authorized for issuance under the 2020 Plan. As of August 2020, no further awards may be granted under the 2013 Plan. Stock options Stock options generally vest and become exercisable over a service period of 4 years from the date of grant, subject to continued service. The following table summarizes the weighted-average grant date value of options and the assumptions used to develop their fair value. Year ended December 31, 2023 2022 Weighted-average grant date fair value of options $ 6.55 $ 11.79 Risk-free interest rate 3.65 % - 4.30 % 1.82 % - 3.88 % Expected volatility 65.02 % - 66.56 % 63.07 % - 66.83 % Expected life in years 6.06 - 6.11 years 6.09 - 6.10 years The Company estimated its future stock price volatility using a combination of its observed option-implied volatilities and its peer historical volatility calculations. Management believes this is the best estimate of the expected volatility over the expected life of its stock options. The estimated life for the stock options is based on the weighted average of the remaining vesting term and the remaining contractual life of each award. The risk-free interest rate is based on the rate for a U.S. government security with the same estimated life at the time of the option grant. The estimated forfeiture rate applied is based on historical forfeiture rates. The Company does not anticipate paying any cash dividends in the foreseeable future and therefore uses an expected dividend yield of zero in the option pricing model. Stock option activity for the year ended December 31, 2023 was as follows: (in thousands) Outstanding Weighted-Average Exercise Price Aggregate Intrinsic Value Balance as of December 31, 2022 5,725 $ 9.33 $ 23,331 Options granted under all plans 964 10.27 0 Exercised ( 967 ) 2.91 6,824 Plan shares expired or canceled ( 613 ) 19.20 256 Balance as of December 31, 2023 5,109 $ 9.54 $ 20,571 Vested and expected to vest 4,934 $ 9.40 $ 20,555 Exercisable as of December 31, 2023 3,779 $ 7.55 $ 20,454 The total intrinsic value of options exercised during the years ended December 31, 2023, 2022 and 2021 was $ 6.8 million , $ 11.4 million and $ 126.0 million, respectively. The intrinsic value was calculated as the difference between the estimated fair value of the Company ’s common stock at exercise, and the exercise price of the in-the-money options. The total grant date fair value of options vested for the years ended December 31, 2023, 2022, and 2021was $ 7.6 million, $ 7.2 million, and $ 6.4 million. At December 31, 2023, 2022 and 2021, there was an estima ted $ 9.9 million, $ 13.1 million and $ 11.5 million, respectively, of total unrecognized compensation costs related to stock options. The costs of $ 9.9 million for the year ended December 31, 2023 will be recognized over a weighted-averag e period of 2.5 years. Restricted stock units Restricted stock units, which upon vesting entitle the holder to one share of common stock for each restricted stock unit, generally vest over a service period of 4 years from the date of grant, subject to continued service. During the year ended December 31, 2023, the Company granted 4,195,981 RSUs to members of management, board members and other employees pursuant to the 2020 Plan. The fair value of the RSU grant is determined based upon the market closing price of the Company’s common stock on the date of grant. The RSUs vest over the requisite service period of 4 years, subject to the continued employment of the employees. Restricted stock unit activity for the year ended December 31, 2023 was as follows: (in thousands) Outstanding Grant Date Fair Value Aggregate Intrinsic Value Balance as of December 31, 2022 6,215 $ 23.53 $ 54,302 Granted – restricted stock units 4,196 9.76 40,970 Canceled ( 2,020 ) 20.14 18,288 Vested and converted to shares ( 1,666 ) 23.94 14,984 Balance as of December 31, 2023 6,725 $ 15.86 $ 65,436 Vested and expected to vest 5,546 $ 16.19 $ 53,965 At December 31, 2023, 2022 and 2021 there was an estimated $ 69.8 million, $ 92.2 million, and $ 60.9 million, respectively of total unrecognized stock-based compensation costs related to RSUs. The costs of $ 69.8 million for the year ended December 31, 2023 will be recognized over a weighted-average period of 2.6 years. Performance-based restricted stock units During the year ended December 31, 2020, the Company granted 1,216,000 PSUs to members of management pursuant to the 2013 Plan. These PSUs contained a performance clause which required the Company to successfully complete an IPO as well as a service condition that required continued employment. As of December 31, 2023 , 208,323 PSUs remain unvested and outstanding. These PSUs vest on a tranche by tranche basis over the life of the service period of 1 - 4 years. At December 31, 2023, 2022 and 2021, there was an estim ated $ 0.3 million, $ 1.7 million, and $ 4.4 million , respectively o f total unrecognized stock-based compensation costs related to these PSUs. The costs of $ 0.3 million for the year ended December 31, 2023 will be recognized over a weighted-average period of 0.4 years.

Income Taxes

Income Taxes	12 Months Ended
	Dec. 31, 2023
Income Tax Disclosure [Abstract]
Income Taxes	12. Income taxes Pretax loss consists of the following: Year Ended December 31, (in thousands) 2023 2022 2021 United States $ ( 57,779 ) $ ( 118,579 ) $ ( 62,558 ) Non-United States ( 6,892 ) ( 20,845 ) ( 14,153 ) Total pretax loss $ ( 64,671 ) $ ( 139,424 ) $ ( 76,711 ) The Company ’ s components of the benefit (provision) for income taxes are as follows: Year Ended December 31, (in thousands) 2023 2022 2021 Income tax benefit (provision) Current: Federal $ 0 $ 0 $ 0 State 16 ( 27 ) ( 11 ) Foreign 479 ( 261 ) ( 134 ) Total current $ 495 $ ( 288 ) $ ( 145 ) Deferred: Federal ( 579 ) ( 61 ) 202 State 84 ( 146 ) ( 23 ) Foreign 0 0 0 Total deferred ( 495 ) ( 207 ) 179 Total benefit (provision) $ 0 $ ( 495 ) $ 34 The Company’s provision for income taxes attributable to continuing operations differs from the expected tax expense (benefit) amount computed by applying the U.S. statutory federal income tax rate of 21 percent t o income from continuing operations before income taxes. The variance is primarily a result of the application of a valuation allowance for net deferred assets, including NOL carryforwards and credits generated in Australia, the UK, and the United States. Current state income tax expense for the period is a result of the Texas Gross Margin tax. Current foreign income tax expense for the period is a result of taxable profits in Ireland, Ukraine and other foreign countries where the Company is profitable along with withholding taxes. Deferred income tax expense is a result of taxable temporary differences related to indefinite-lived assets along with a tax benefit related to the reduction of the valuation allowance due to the purchase of Makeswift during the year. A reconciliation of the U.S. statutory federal income tax rate to the effective tax rate utilized in the accompanying consolidated statements of operations is as follows: Year Ended December 31, (in thousands) 2023 2022 2021 U.S. federal taxes at statutory rate 21.00 21.00 % 21.00 % State taxes, net of federal benefit 3.06 5.33 5.58 Foreign tax rate differentials 0.49 0.64 0.83 Research and development credit 4.69 0.80 2.65 Purchase price accounting 1.62 0.09 0.35 Stock-based compensation ( 7.53 ) ( 1.16 ) 26.29 Officers compensation ( 1.06 ) ( 0.59 ) ( 15.65 ) Imputed Interest ( 1.37 ) 0.00 0.00 Permanent differences, other ( 0.11 ) ( 0.50 ) ( 0.92 ) Change in valuation allowance ( 20.79 ) ( 25.97 ) ( 40.09 ) Effective tax rate 0.00 % ( 0.36 ) % 0.04 % The Tax Cuts and Jobs Act of 2017 (the “TJCA”) subjects a U.S. shareholder to current tax on certain earnings of foreign subsidiaries under a provision commonly known as the global intangible low-taxed income (“GILTI”). Under U.S. GAAP, an accounting policy election can be made to either recognize deferred taxes for temporary basis differences expected to reverse as GILTI in future years, or to provide for the tax expense related to GILTI in the year the tax is incurred as a period expense only. The Company has elected to account for GILTI in the year the tax is incurred. Deferred income taxes reflect the net tax effects of temporary differences between the carrying amount of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. Significant components of the Company’s deferred tax assets and liabilities are as follows: Year Ended December 31, (in thousands) 2023 2022 Deferred tax assets: Net operating loss and credit carryforwards $ 104,359 $ 100,303 Accrued compensation 1,431 6,969 Allowance for credit losses 1,489 2,614 Capitalized research and experimental costs 18,566 7,501 Deferred lease liabilities 2,534 3,145 Deferred revenue 461 272 Depreciation and amortization 21,768 16,261 Stock-based compensation 5,101 5,776 Other 232 511 Gross deferred tax assets $ 155,941 $ 143,352 Valuation allowance ( 148,164 ) ( 136,101 ) Deferred tax liabilities: Deferred commissions ( 3,132 ) ( 2,632 ) Right-of-use assets ( 1,105 ) ( 1,474 ) Goodwill ( 1,613 ) ( 965 ) Prepaid expenses ( 1,885 ) ( 1,739 ) Other ( 593 ) ( 768 ) Gross deferred tax liabilities $ ( 8,328 ) $ ( 7,578 ) Net deferred tax liabilities $ ( 551 ) $ ( 327 ) The Company has established a valuation allowance due to uncertainties regarding the realizability of deferred tax assets based on the Company’s lack of earnings history. During 2023, the valuation allowance increased by approximately $ 13.4 million due to continuing operations, and decreased by $ 1.0 million due to the effects of acquisition accounting and by $ 0.3 million due to changes in other comprehensive income. At December 31, 2023, the Company had net operating loss (“NOL”) carryforwards for U.S. federal income tax purposes of approximat ely $ 288.0 million. Of this total, $ 241.2 million is related to tax years 2018-2023 that do not have an expiration, as a result of the TCJA. The remainin g $ 46.9 million of U .S. federal NOL carryforwards are available to offset future U.S. federal taxable income and begin to expire in 2036 . At December 31, 2023, the Company had NOL carryforwards for certain state income tax purposes of approximatel y $ 157.7 million. These state NOL carryforwards are available to offset future state taxable income and begin to expire in 2036 . At December 31, 2023, the Company had foreign NOL carryforwards in Australia and the U.K., combined, of approximate ly $ 44.9 million, which are available to offset future foreign taxable income and that do not have an expiration. At December 31, 2023, the Company had research and development tax credit carryforwards of approximatel y $ 13.6 million, which are available to offset future U.S. federal income tax. These U.S. federal tax credits begin to expire in 2034 . At December 31, 2023, the Company did not provide any U.S. income or foreign withholding taxes related to certain foreign subsidiaries’ undistributed earnings, as such earnings have been retained and are intended to be indefinitely reinvested. The majority of the Company’s foreign operations are in excess tax basis over book basis positions. It is not practicable to estimate the amount of taxes that would be payable upon remittance of these earnings, because such tax, if any, is dependent upon circumstances existing if and when remittance occur. The Company files U.S. federal, state and foreign income tax returns in jurisdictions with varying statutes of limitations. The 2020 through 2023 tax years generally remain open and subject to examination by U.S. federal, state and foreign tax authorities. Losses generated in any year since inception remain open to adjustment until the statute of limitations closes for the tax year in which the NOL carryforwards are utilized. As of December 31, 2023, 2022, and 2021, the Company h ad $ 0.4 million unr ecognized tax benefits, none of which may reverse in the next 12 months. If the unrecognized tax benefits were to be recognized, the effects of this would not impact the effective tax rate. The Company’s practice is to recognize interest and/or penalties related to income tax matters in income tax expense. During 2023 and 2022 , the Company did no t recognize any material interest or penalties.

Net Loss per Share

Net Loss per Share	12 Months Ended
	Dec. 31, 2023
Earnings Per Share [Abstract]
Net Loss per Share	13. Net loss per share Basic net loss per share is computed by dividing net loss by number of shares of common stock outstanding for the period. Because the Company has reported a net loss for the year ended December 31, 2023, 2022, and 2021, the number of shares used to calculate diluted net loss per share is the same as the number of shares used to calculate basic net loss per share for the period presented because the potentially dilutive shares would have been antidilutive if included in the calculation. Year ended December 31, (in thousands) 2023 2022 2021 Numerator: Net loss per share available to shareholders $ ( 64,671 ) $ ( 139,919 ) $ ( 76,677 ) Denominator: Weighted average shares outstanding 75,143 73,226 70,933 Net loss per share $ ( 0.86 ) $ ( 1.91 ) $ ( 1.08 ) The following potentially dilutive securities outstanding have been excluded from the computation of basic weighted-average shares outstanding because such securities have been an antidilutive impact due to losses reported: Year ended December 31, (in thousands) 2023 2022 2021 Stock options outstanding 5,109 5,722 5,684 Restricted stock units 6,725 6,216 2,331 Acquisition related compensation 42 3,640 1,756 Convertible debt 4,719 4,719 4,719 Total potentially dilutive securities 16,595 20,297 14,490

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	12 Months Ended
	Dec. 31, 2023
Accounting Policies [Abstract]
Basis of presentation	Basis of presentation The accompanying consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”). The Company recorded contract assets in Prepaid expenses and other assets, net in the consolidated balance sheet as of December 31, 2023. In order to conform to the presentation of the consolidated balance sheet as of December 31, 2023, the Company reclassified $ 16.8 million from Accounts receivable, net to Prepaid expenses and other current assets, net in the consolidated balance sheet as of December 31, 2022. The reclassification has no impact on the Company ’s net loss for the years ended December 31, 2023 and 2022. In December 2022, the Company had a reduction in force event that eliminated certain positions and changed the reporting hierarchy and job responsibilities for certain people in its general and administrative function. This resulted in the expense related to these individuals being classified as sales and marketing expenses, when previously, they had been classified as general and administrative expense. Certain prior year amounts have been reclassified to conform with the current year presentation. For the year ended December 31, 2022 and December 31, 2021, the Company reclassified $ 6.6 million and $ 5.5 million, respectively from general and administrative to sales and marketing
Basis of consolidation	Basis of consolidation The accompanying consolidated financial statements include the Company’s accounts and the accounts of the Company’s wholly-owned subsidiaries. All material intercompany accounts and transactions have been eliminated in consolidation. The Company’s fiscal year ends on December 31. References to fiscal 2023, for example, refer to the fiscal year ended December 31, 2023.
Use of estimates	Use of estimates The preparation of consolidated financial statements in conformity with GAAP requires the Company’s management to make estimates and assumptions in the Company’s consolidated financial statements and notes thereto. Significant estimates and assumptions made by management in these consolidated financial statements include: • the fair value of assets acquired and liabilities assumed for business combinations; • estimating variable consideration for revenue recognition; • the average period of benefit associated with costs capitalized to obtain revenue contracts; • the useful lives of intangible assets • the allowance for credit losses; and • the recognition, measurement and valuation of current and deferred income taxes and uncertain tax positions; Because of the use of estimates inherent in financial reporting process actual results could differ and the differences could be material to the Company’s consolidated financial statements.
Recent Accounting Pronouncements Not Yet Adopted	Recent Accounting Pronouncements Not Yet Adopted ASU 2023-07, Segment Reporting (Topic 280) In November 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures. ASU 2023-07 requires all public entities, including those public entities that have a single reportable segment to disclose significant segment expenses and other segment items on an annual and interim basis and to provide in interim periods all disclosures about a reportable segment’s profit or loss and assets that are currently required annually. Additionally, it requires a public entity to disclose the title and position of the individual or the name of the group or committee identified as the chief operating decision maker (“CODM”). ASU 2023-07 is effective for the Company’s fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024. The Company is currently assessing the impact this standard will have on the Company’s consolidated financial statements but does not expect it to have a material impact on the consolidated financial statements. ASU 2023-09, Income Taxes (Topic 740) In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures. ASU 2023-09 requires all entities to provide more transparency about income tax information through improvements to income tax disclosures primarily related to the rate reconciliation and income taxes paid information. The amendments in this Update also eliminate requirements such as (1) the disclosure of the nature and estimate of the range of the reasonably possible change in the unrecognized tax benefits balance in the next 12 months, (2) or making a statement that an estimate of the range cannot be made, and (3) the disclosure of the cumulative amount of each type of temporary difference when a deferred tax liability is not recognized because of the exceptions to comprehensive recognition of deferred taxes related to subsidiaries and corporate joint ventures. Lastly, the amendments in this Update replace the term ‘public entity’ as currently used in Topic 740 with the term ‘public business entity’. ASU 2023-09 is effective for the Company’s fiscal years beginning after December 15, 2024. The Company is currently assessing the impact this standard will have on the Company’s consolidated financial statements but does not expect it to have a material impact on the consolidated financial statements. Other accounting standard updates effective for interim and annual periods beginning after December 31, 2023 are not expected to have a material impact on the Company’s financial position, results of operations or cash flows.
Segments	Segments The Company’s CODM is the chief executive officer. The Company’s chief executive officer reviews the financial information presented on a consolidated basis for purposes of making operating decisions, allocating resources, and evaluating financial performance. Accordingly, the Company has determined that it operates as a single operating and reportable segment.
Revenue Recognition	Revenue Recognition Subscription solutions Subscription solutions revenue consists primarily of platform subscription fees from all plans and recurring professional services. Subscription solutions are charged monthly, quarterly, or annually for the Company’s customers to sell their products and process transactions on the Company’s platform. Subscription solutions are generally charged per online store and are based on the store’s subscription plan. Monthly subscription fees for Pro and Enterprise plans are adjusted if a customer’s gross merchandise volume or orders processed are above specified plan thresholds on a trailing twelve-month basis. For most subscription solutions arrangements, excluding enterprise subscription plans, the Company has determined the Company meets the variable consideration allocation exception and, therefore, recognizes fixed monthly fees or a pro-rata portion of quarterly or annual fees and any transaction fees as revenue in the month they are earned. During the second quarter of fiscal 2023, the Company adopted a new pricing structure that provided a discount to the contractual price for customers who pay quarterly or annually. Prior to this date, enterprise subscription plans included an upfront promotional period in order to incentivize the customer to enter into a subscription arrangement. In both of these scenarios, the total subscription fee is recognized on a straight-line basis over the term of the contract. In determining the amount of revenue to be recognized, the Company determines whether collection of the entire transaction price is probable. Only amounts deemed probable are recognized as revenue. Key factors in this determination are historical contract termination rates and general economic factors. Subscription revenue includes revenue from Feedonomics. Feedonomics provides a technology platform and related services that enables online retailers and other sellers to automate online listings of the sellers’ information across multiple third-party marketplaces and advertisers (such as Amazon, Google, Facebook, etc.). The Company provides these services under service contracts which are generally one year or less, and in many cases month-to-month. These service types may be sold stand-alone or as part of a multi-service bundle (e.g. both marketplaces and advertising). Services are performed and fees are determined based on monthly usage and are billed in arrears. Professional services, which primarily consist of education packages, launch services, solutions architecting, implementation consulting, and catalog transfer services, are generally billed and recognized as revenue when delivered. Contracts with the Company’s retail customers are generally month-to-month, while contracts with the Company’s enterprise customers generally range from one to three years . Contracts are typically non-cancelable and do not contain refund-type provisions. Revenue is presented net of sales tax and other taxes the Company collects on behalf of governmental authorities. Partner and services The Company’s partner and services revenue (“PSR”) includes revenue share, partner technology integrations, and marketing services provided to partners. Revenue share relates to fees earned by the Company’s partners from customers using the Company’s platform, where the Company has an arrangement with such partners to share such fees as they occur. Revenue share is recognized at the time the earning activity is complete, which is generally monthly and variable based on customer usage on the platform. Revenue for partner technology integrations is recorded on a straight-line basis over the life of the contract commencing when the integration has been completed. Revenue for marketing services are recognized either at the time the earning activity is complete, or ratably over the length of the contract, depending on the nature of the obligations in the contract. Payments received in advance of services being rendered are recorded as deferred revenue and recognized when the obligation is completed. The Company also derives revenue from the sales of website themes and applications upon delivery. The Company recognizes partner revenue share on a net basis as the Company has determined that the Company is the agent in the Company’s arrangements with third-party application providers. All other revenue is recognized on a gross basis, as the Company has determined the Company is the principal in these arrangements. Contracts with multiple performance obligations A performance obligation is a promise in a contract to transfer a distinct good or service to the customer. Determining whether products and services are considered distinct performance obligations that should be accounted for separately versus together may require significant judgment. The Company’s subscription contracts are generally comprised of a single performance obligation to provide access to the Company’s platform, but can include additional performance obligations. For contracts with multiple performance obligations where the contracted price differs from the standalone selling price (“SSP”) for any distinct good or service, the Company may be required to allocate the contract’s transaction price to each performance obligation using the Company’s best estimate of SSP. Judgment is required to determine the SSP for each distinct performance obligation. A contract’s transaction price is allocated to each distinct performance obligation and recognized as revenue when, or as, the performance obligation is satisfied. The primary method used to estimate SSP is the observable prices of products or services sold or priced separately in comparable circumstances to similar customers. Contracts with the Company’s technology solution partners may include multiple performance obligations, which can include integrations and marketing activities. In determining whether integration services are distinct from hosting services the Company considers various factors. These considerations include the level of integration, interdependency, and interrelation between the implementation and hosting services. The Company has concluded that the integration services included in contracts with hosting obligations are not distinct. As a result, the Company defers any arrangement fees for integration services and recognize such amounts over the life of the hosting obligation commencing when the integration has been completed. To determine if marketing activities are distinct, the Company considers the nature of the promise in the contract, the timing of payment, and the partner expectations. Additional consideration for some partner contracts varies based on the level of customer activity on the platform. Certain agreements contain minimum guarantees of revenue share. These contracts are evaluated to determine if the guaranteed minimum is substantive. If the minimum is deemed substantive, revenue is recognized ratably over the life of the agreement. For most of the Company’s contracts, the Company has determined the variable consideration allocation exception has been met and therefore variable fees are recognized in the period they are earned. The timing of revenue recognition, billings and cash collections can result in billed accounts receivable, unbilled receivables, contract assets, and deferred revenue. Contract Assets Billings scheduled to occur after the performance obligation has been satisfied and revenue recognition has occurred result in contract assets. Contract assets are recorded on the consolidated balance sheets at the end of each reporting period in Prepaid expenses and other current assets, net. Typically, contract assets arise from agreements that have tiered billings over the contract life, promotional billing periods, and PSR agreements that include substantive minimums. Net contract assets were $ 11.9 million as of December 31, 2023 as compared to $ 16.8 million as of December 31, 2022. The Company is exposed to credit losses primarily through sales of products and services to customers and partners. The Company assesses the collectability of outstanding contract assets on an ongoing basis and maintain a reserve which is included in the allowance for credit losses for contract assets deemed uncollectible. The Company analyzes the contract asset portfolio for significant risks by considering historical collection experience and forecasting future collectability to determine what will ultimately be collected from its customers and partners, delinquency level and customer type have been identified as the primary specific risk affecting the Company’s contract assets, and the estimate for losses is analyzed annually and adjusted as necessary. Contract asset impairment have been immaterial for fiscal year 2023 and 2022. The Company has provisioned $ 1.5 million and $ 2.6 million for credit losses related to contract assets as of December 31, 2023 and 2022, respectively. Deferred revenue Deferred revenue primarily consists of amounts that have been received from customers in advance of the performance obligation being satisfied. The Company recognizes revenue from deferred revenue when the services are performed and the corresponding revenue recognition criteria are met. Amounts recognized from deferred revenue represent primarily revenue from the sale of subscription solutions, integration, and marketing services. The Company recogni zed $ 15.1 million of previously deferred revenue during the year ended December 31, 2023 , and $ 12.0 million during the year ended December 31, 2022 . The Company experienced an increase in the deferred revenue balance as of December 31, 2023, compared to December 31, 2022, which was primarily driven by the Company shifting to annual billing cycles. These increases were offset by decreases in PSR customer balances and the impact of amounts included in net contract assets due to timing differences between billings, revenue recognition and cash collections of $ 1.9 million made in the fourth quarter of fiscal year 2023. Remaining performance obligation As of December 31, 2023, the Company had $ 158.4 milli on of remaining performance obligations, which represents contracted revenue minimums that have not yet been recognized, including amounts that will be invoiced and recognized as revenue in future periods. Remaining performance obligation is subject to future economic risks, including bankruptcies, regulatory changes and other market factors. The Company expects to recognize approximately 60 percent of the remaining performance obligations as revenue in the following 12 month period, and the remaining balance in the periods thereafter. Remaining performance obligation consisted of the following: (in thousands) Current Noncurrent Total As of December 31, 2023 $ 93,928 $ 64,485 $ 158,413 As of December 31, 2022 85,109 80,996 166,105 Cost of revenue Cost of revenue consists primarily of personnel-related costs, including: stock-based compensation expenses for customer support and professional services personnel; payment processing costs; costs of maintaining and securing infrastructure and the platform; amortization expense associated with capitalized internal-use software; and allocation of overhead costs.
Cash and cash equivalents	Cash and cash equivalents The Company considers all highly liquid investments with original maturities of three months or less from the date of purchase to be cash equivalents. Cash equivalents consist of money market funds and investment securities and are stated at fair value.
Restricted Cash	Restricted cash The Company maintains a portion of amounts collected through its online payment processor with the online payment processor as a security deposit for future chargebacks. Additionally, the Company has amounts on deposit with certain financial institutions that serve as collateral for letters of credit and lease deposits.
Marketable securities	Marketable securities All marketable securities have been classified as available-for-sale and are carried at estimated fair value. The Company determines the appropriate classification of investments in debt securities at the time of purchase. Securities may have stated maturities greater than one year. All marketable securities are considered available to support current operations and are classified as current assets. For available-for-sale debt securities in an unrealized loss position, management first assesses whether it intends to sell, or it is more likely than not that it will be required to sell the security before recovery of its amortized cost basis. If either of the criteria regarding intent or requirement to sell is met, the security’s amortized cost basis is written down to fair value and recognized in other income (expense) in the results of operations. For available-for-sale debt securities that do not meet the aforementioned criteria, management evaluates whether the decline in fair value has resulted from credit losses or other factors. In making this assessment, management considers the extent to which fair value is less than amortized cost, any changes to the rating of the security by a rating agency, and adverse conditions specifically related to the security, among other factors. If this assessment indicates that a credit loss exists, an allowance is recorded for the difference between the present value of cash flows expected to be collected and the amortized cost basis of the security. Impairment losses attributable to credit loss factors are charged against the allowance when management believes an available-for-sale security is uncollectible or when either of the criteria regarding intent or requirement to sell is met. Any unrealized losses from declines in fair value below the amortized cost basis as a result of non-credit loss factors is recognized as a component of accumulated other comprehensive (loss) income, along with unrealized gains. Realized gains and losses and declines in fair value, if any, on available-for-sale securities are included in other income (expense) in the results of operations. The cost of securities sold is based on the specific-identification method.
Accounts receivable	Accounts receivable Accounts receivable are stated at net realizable value and include both billed and unbilled receivables. Accounts receivable are net of an allowance for credit losses, are not collateralized, and do not bear interest. Payment terms range from due immediately to due within 90 days . The accounts receivable balance at December 31, 2023 and December 31, 2022 included unbilled receivables of $ 11.0 million, and $ 11.1 million, respectively. The Company assesses the collectability of outstanding accounts receivable on an ongoing basis and maintains an allowance for credit losses for accounts receivable deemed uncollectible. The Company analyzes grouped customers by similar risk profiles, along with the invoiced accounts receivable portfolio and unbilled accounts receivable for significant risks, historical collection activity, and an estimate of future collectability to determine the amount that the Company will ultimately collect. This estimate is analyzed annually and adjusted as necessary. Identified risks pertaining to the Company’s invoiced accounts receivable include the delinquency level and customer type. The estimate of the amount of accounts receivable that may not be collected is based on aging of the accounts receivable balances, historical customer delinquency, and assessment of the overall portfolio and general economic conditions. The allowance for credit losses consisted of the following: (in thousands) Balance at December 31, 2020 $ 1,992 Provision for expected credit losses 3,474 Write-offs charged against the allowance ( 1,599 ) Balance at December 31, 2021 $ 3,867 Provision for expected credit losses 8,244 Write-offs charged against the allowance ( 2,116 ) Balance at December 31, 2022 $ 9,995 Provision for expected credit losses 805 Write-offs charged against the allowance ( 4,803 ) Balance at December 31, 2023 $ 5,997
Property and equipment	Property and equipment Property and equipment are stated at cost, net of accumulated depreciation and amortization. Depreciation and amortization are computed using the straight-line method over the estimated useful lives or the related lease terms (if shorter). The estimated useful lives of property and equipment are as follows: Estimated Computer equipment 3 years Computer software 3 years Furniture and fixtures 5 years Leasehold improvements 1 - 10 years Maintenance and repairs that do not enhance or extend the asset’s useful life are charged to operating expenses as incurred. The carrying values of property and equipment are reviewed for impairment whenever events or changes in circumstances indicate that their net book value may not be recoverable. When such factors and circumstances exist, the Company compares the projected undiscounted future cash flows associated with groups of assets used in combination over their estimated useful lives against their respective carrying amounts. If projected undiscounted future cash flows are less than the carrying value of the asset group, impairment is recorded for any excess of the carrying amount over the fair value of those assets in the period in which the determination is made.
Research and development and internal use software	Research and development and internal use software Research and development expenses consist primarily of personnel and related expenses for research and development staff, which include: salaries, benefits, bonuses, and stock-based compensation; the cost of certain third-party contractors; and allocated overhead. Expenditures for research and development, other than internal use software costs, are expensed as incurred. Software development costs associated with internal use software, which are incurred during the application development phase and meet other requirements are capitalized. The Company has unamortized capitalized software costs of $ 6.8 million and $ 2.8 million as of December 31, 2023 and 2022, respectively. These costs are amortized over the useful life, which is 36 months. The Company recorded capitalized software cost amortization expense of $ 1.1 million and $ 0.1 million for the years ended December 31, 2023 and 2022, respectively. There was no capitalized software cost amortization expense for the year ended December 31, 2021.
Concentration of credit risks, significant clients, and suppliers	Concentration of credit risks, significant clients, and suppliers Financial instruments that potentially subject the Company to concentrations of credit risk consist of cash and cash equivalents, restricted cash, and accounts receivable. The Company’s investment policy limits investments to high credit quality securities issued by the U.S. government, U.S. government-sponsored agencies, and highly rated corporate securities, subject to certain concentration limits and restrictions on maturities. Cash and cash equivalents and restricted cash are held by financial institutions that management believes are of high credit quality. Amounts on deposit may at times exceed federally insured limits. The Company has not experienced any losses on deposits of cash and cash equivalents. The Company is exposed to credit risk in the event of default by the financial institutions holding cash and cash equivalents and bond issuers. Accounts receivable are derived from sales to customers and strategic technology partners who operate in a variety of sectors. The Company does not require collateral. Estimated credit losses are provided for in the consolidated financial statements and historically have been within management’s expectations. One of the Company’s strategic partners accou nted for 12 percent, 12 percent, and 14 percent of revenue at December 31, 2023, 2022 and 2021, respectively. At December 31, 2023, one of the Company’s strategic partners accounted for 20 percent of accounts receivable while two accounted for 30 percent at December 31, 2022 and one accounted for 19 percent at December 31, 2021 .
Advertising costs	Advertising costs Advertising is expensed as incurred. Advertising expense was approximatel y $ 14.5 million , $ 17.5 millio n, and $ 16.8 million and for the years ended December 31, 2023, 2022 and 2021 , respectively.
Leases	Leases The Company determines if an arrangement is a lease or contains a lease at inception. At the commencement date of a lease, the Company recognizes a liability to make lease payments and an asset representing the right to use the underlying asset during the lease term. The lease liability is measured at the present value of lease payments over the lease term. As the Company's leases typically do not provide an implicit rate, the Company uses its incremental borrowing rate for most leases. The right-of-use (“ROU”) asset is measured at cost, which includes the initial measurement of the lease liability and initial direct costs incurred and excludes lease incentives. The company assesses impairment on leases annually which have been immaterial for fiscal years 2023 and 2022. Lease terms may include options to extend or terminate the lease. The Company records a ROU asset and a lease liability when it is reasonably certain that the Company will exercise that option. Operating lease costs are recognized on a straight-line basis over the lease term. The Company also leases office space under short-term arrangements and has elected not to include these arrangements in the ROU asset or lease liabilities.
Business combinations and acquisition related expenses	Business combinations The Company records tangible and intangible assets acquired and liabilities assumed in business combinations under the acquisition method of accounting. The Company uses best estimates and assumptions, including but not limited to, estimated level of effort and related costs of reproducing or replacing the intangible, future expected cash flows, expected asset lives, and discount rates, to assign a fair value to the tangible and intangible assets acquired and liabilities assumed in business combinations as of the acquisition date. These estimates are inherently uncertain and subject to refinement. The Company allocates any excess purchase price over the fair value of the tangible and identifiable intangible assets acquired and liabilities assumed to goodwill. During the measurement period, which may be up to one year from the acquisition date, adjustments to the fair value of these tangible and intangible assets acquired and liabilities assumed may be recorded, with the corresponding offset to goodwill. Upon the conclusion of the measurement period or final determination of the fair value of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Company's consolidated statements of operations. Acquisition related expenses Acquisition related expenses consist primarily of cash payments for third-party acquisition costs and other acquisition related expenses such as contingent compensation arrangements. In 2023, the Company entered into a contingent compensation arrangement that is contingent upon continued post-acquisition employment with the Company for a period of 18 months. The Company will record the costs associated with this arrangement over a period of 18 months. In 2021, t he Company entered into contingent compensation arrangements, in which payments have been made the first and second anniversaries of the closing or upon the earlier achievement of certain product and financial milestones. The compensation arrangements are contingent upon continued post-acquisition employment with the Company. The Company accounted for the cost related to the first and second contingent compensation arrangement payments over the service periods of 12 and 24 months, respectively, beginning on the acquisition date, assuming earlier achievement of product and financial milestones is unlikely to be met. The Company recognized $ 10.3 million , $ 35.2 million, and $ 23.3 million in acquisition related expenses during the years ended December 31, 2023, 2022, and 2021, respectively. For the year ended December 31, 2023 , the acquisition-related transaction costs incurred by the Company of $ 10.3 million were expensed as incurred in the consolidated statements of operations and comprehensive loss, of which $ 9.6 million was recognized in connection with the contingent compensation arrangements, and $ 0.7 million related to acquisition related spend. For the year ended December 31, 2022, $ 35.0 million was recognized in connection with contingent compensation arrangements and $ 0.2 million was recognized on acquisition related spend. For the year ended December 31, 2021, $ 1.8 million was recognized on acquisition related spend and $ 21.5 million was recognized i n connection with contingent compensation arrangement.
Goodwill and other acquired intangible, net	Goodwill and other acquired intangible, net The Company assesses goodwill for impairment annually during the fourth quarter, or more frequently if events or changes in circumstances would more likely than not reduce the fair value below its carrying value. When the Company elects to perform a qualitative assessment and conclude it is not more likely than not the fair value is less than its carrying value, no further assessment is necessary; otherwise, a quantitative assessment is performed and the fair value is determined. If the carrying value exceeds the estimated fair value, impairment is recorded. The Company evaluates the recoverability of intangible assets for impairment whenever events or changes in circumstances indicate the carrying amount of such asset may not be recoverable. If such review determines the carrying amount of the asset is not recoverable, the carrying amount of such asset is reduced to its fair value. Acquired intangible assets are amortized over their estimated useful lives. The Company evaluates the estimated remaining useful life of these assets when events or changes in circumstances indicate a revision to the remaining period of amortization. If the Company revises the estimated useful life assumption for any assets, the remaining unamortized balance is amortized over the revised estimated useful life on a prospective basis.
Income taxes	Income taxes The Company accounts for income taxes under the asset and liability method. Deferred tax assets and liabilities are recognized for the estimated future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax balances are adjusted to reflect tax rates based on currently enacted tax laws, which will be in effect in the years in which the temporary differences are expected to reverse. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in the results of operations in the period of the enactment date. A valuation allowance is recorded to reduce the carrying amounts of deferred tax assets unless it is more likely than not that those assets will be realized. The Company has provided a valuation allowance against all of deferred tax assets as the Company believes the objective and verifiable evidence of the Company’s historical pretax net losses outweighs any positive evidence of its forecasted future results. The Company will continue to monitor the positive and negative evidence and will adjust the valuation allowance as sufficient objective positive evidence becomes available. The Company recognizes the tax effects of an uncertain tax position only if it is more likely than not to be sustained based solely upon its technical merits at the balance sheet date. The unrecognized tax benefit is the difference between the tax benefit recognized and the tax benefit claimed on the Company’s income tax return. All of the Company’s gross unrecognized tax benefits, if recognized, would not affect its effective tax rate but would be recorded as an adjustment to equity before consideration of valuation allowances. The Company does not expect unrecognized tax benefits to decrease within the next twelve months. The Company recognizes accrued interest and penalties related to unrecognized tax benefits as a component of income tax expense. As of December 31, 2023 , the Company has no t accrued any interest or penalties related to unrecognized tax benefits. The Company believes that all material tax positions in the current and prior years have been analyzed and properly accounted for and that the risk of additional material uncertain tax positions that have not been identified is remote.
Stock-based compensation	Stock-based compensation The Company issues stock options, restricted stock units (“RSUs”) and performance based restricted stock units (“PSUs”) to employees. Stock-based compensation related to stock options is measured at the date of grant and is recognized on a straight-line basis over the service period, net of estimated forfeitures, which is typically four years. The Company uses the Black-Scholes option-pricing model to estimate the fair value of stock options awarded at the date of grant.
Foreign currency	Foreign currency The Company’s functional and reporting currency is the U.S. dollar. Monetary assets and liabilities denominated in foreign currencies are re-measured to U.S. dollars using the exchange rates at the balance sheet dates. Non-monetary assets and liabilities denominated in foreign currencies are measured in U.S. dollars using historical exchange rates. Revenue and expenses are measured using the actual exchange rates prevailing on the dates of the transactions. Gains and losses resulting from re-measurement are recorded within Other expense in the Company’ s consolidated statements of operations and were not material for all periods presented.

Summary of Significant Accoun_3

Summary of Significant Accounting Policies (Tables)	12 Months Ended
	Dec. 31, 2023
Accounting Policies [Abstract]
Summary of Remaining Performance Obligation	Remaining performance obligation consisted of the following: (in thousands) Current Noncurrent Total As of December 31, 2023 $ 93,928 $ 64,485 $ 158,413 As of December 31, 2022 85,109 80,996 166,105
Schedule of Allowance for Credit Losses	The allowance for credit losses consisted of the following: (in thousands) Balance at December 31, 2020 $ 1,992 Provision for expected credit losses 3,474 Write-offs charged against the allowance ( 1,599 ) Balance at December 31, 2021 $ 3,867 Provision for expected credit losses 8,244 Write-offs charged against the allowance ( 2,116 ) Balance at December 31, 2022 $ 9,995 Provision for expected credit losses 805 Write-offs charged against the allowance ( 4,803 ) Balance at December 31, 2023 $ 5,997
Schedule of Estimated Useful Lives of Property and Equipment	The estimated useful lives of property and equipment are as follows: Estimated Computer equipment 3 years Computer software 3 years Furniture and fixtures 5 years Leasehold improvements 1 - 10 years

Revenue Recognition and Defer_2

Revenue Recognition and Deferred Costs (Tables)	12 Months Ended
	Dec. 31, 2023
Revenue from Contract with Customer [Abstract]
Schedule of Disaggregate Revenue by Major Source	The following table disaggregates revenue by major source: Year ended December 31, (in thousands) 2023 2022 2021 Subscription solutions fees $ 229,265 $ 205,800 $ 154,933 Partner and services fees 80,129 73,275 64,922 Revenue $ 309,394 $ 279,075 $ 219,855
Schedule of Revenue by Geographic Region	Revenue by geographic region was as follows: Year ended December 31, (in thousands) 2023 2022 2021 Revenue: Americas – U.S. $ 236,502 $ 216,639 $ 169,737 Americas – other (1) 14,103 12,124 8,559 EMEA 34,661 27,743 20,783 APAC 24,128 22,569 20,776 Revenue $ 309,394 $ 279,075 $ 219,855 (1) Americas-other revenue includes revenue from North and South America, other than the U.S.

Fair Value Measurements (Tables

Fair Value Measurements (Tables)	12 Months Ended
	Dec. 31, 2023
Fair Value Disclosures [Abstract]
Schedule of Cash Equivalents, Marketable Securities and Liabilities Measured at Fair Value	The following table presents information about the Company’s cash equivalents, marketable securities and liabilities that were measured at fair value as of December 31, 2023 and December 31, 2022: As of December 31, 2023 (in thousands) Quoted Prices in Significant Other Significant Total Fair Value Cash equivalents (1) : Money market mutual funds & cash equivalents $ 39,754 $ 0 $ 0 $ 39,754 Marketable securities: Corporate bonds 0 64,545 0 64,545 U.S. treasury securities 48,138 0 0 48,138 Commercial paper 0 30,596 0 30,596 Agency bonds 0 55,136 0 55,136 Total cash equivalents and marketable securities $ 87,892 $ 150,277 $ 0 $ 238,169 Liabilities: Convertible senior notes due 2026 $ 0 $ 280,658 $ 0 $ 280,658 As of December 31, 2022 (in thousands) Quoted Prices in Significant Other Significant Total Fair Value Cash equivalents (1) : Money market mutual funds & cash equivalents $ 68,129 $ 0 $ 0 $ 68,129 Marketable securities: Corporate bonds 0 85,243 0 85,243 U.S. treasury securities 72,577 0 0 72,577 Commercial paper 0 41,189 0 41,189 Agency bonds 0 12,932 0 12,932 Total cash equivalents and marketable securities $ 140,706 $ 139,364 $ 0 $ 280,070 Liabilities: Convertible senior notes due 2026 $ 0 $ 246,882 $ 0 $ 246,882 (1) Included in “Cash and cash equivalents” in the accompanying Consolidated Balance Sheets, in addition to $ 33.1 million, and $ 24.9 million of cash, as of December 31, 2023 and December 31, 2022 , respectively.
Schedule of Marketable Security Contractual Maturities	The contractual maturities of the investments classified as marketable securities were as follows: (in thousands) As of December 31, 2023 As of December 31, 2022 Due within 1 year $ 183,132 $ 194,724 Due in 1 year through 2 years 15,283 17,217 Total marketable securities $ 198,415 $ 211,941
Summary of Gains, Losses, and Estimated Fair Value of Cash Equivalents, Marketable Securities and Liabilities	The following tables summarize the gains, losses, and estimated fair value of cash equivalents, marketable securities and liabilities as of December 31, 2023 and December 31, 2022: As of December 31, 2023 (in thousands) Amortized Cost/ Principal amount Gross Gross Estimated Cash equivalents: Money market mutual funds & cash equivalents $ 39,754 $ 0 $ 0 $ 39,754 Marketable securities: Corporate bonds 64,421 157 ( 33 ) 64,545 U.S. treasury securities 48,061 86 ( 9 ) 48,138 Commercial paper 30,588 16 ( 8 ) 30,596 Agency bonds 55,182 24 ( 70 ) 55,136 Total marketable securities $ 198,252 $ 283 $ ( 120 ) $ 198,415 Liabilities: Convertible senior notes due 2026 $ 345,000 $ 0 $ 0 $ 280,658 As of December 31, 2022 (in thousands) Amortized Cost/ Principal amount Gross Gross Estimated Cash equivalents: Money market mutual funds & cash equivalents $ 68,194 $ 0 $ ( 65 ) $ 68,129 Marketable securities: Corporate bonds 85,799 0 ( 556 ) 85,243 U.S. treasury securities 73,208 0 ( 631 ) 72,577 Commercial paper 41,189 0 0 41,189 Agency bonds 12,944 0 ( 12 ) 12,932 Total marketable securities $ 213,140 $ 0 $ ( 1,199 ) $ 211,941 Liabilities: Convertible senior notes due 2026 $ 345,000 $ 0 $ 0 $ 246,882

Business Combinations (Tables)

Business Combinations (Tables)	12 Months Ended
	Dec. 31, 2023
Business Combinations [Abstract]
Schedule of Total Estimated Purchase Consideration	The total estimated purchase consideration for Makeswift was approximately $ 9.2 million which consisted of the following. (in thousands) Amount Base purchase price $ 11,000 plus: Closing cash 238 minus : Deferred compensation ( 2,000 ) Total purchase consideration (1) $ 9,238 (1) Of the total purchase consideration $ 1.1 million of cash was held back by the Company for potential breaches of representation and warranties, as well as adjustments to working capital.
Summary of Purchase Price Allocation	The following presents the preliminary allocation of purchase price to the assets acquired and liabilities assumed in the Makeswift acquisition, based on their estimated fair values at acquisition date: (in thousands) October 31, 2023 Tangible assets acquired $ 1,370 Right-of-use asset 147 Intangible assets acquired 7,890 Liabilities assumed ( 1,311 ) Deferred tax liability ( 1,045 ) Lease liability ( 150 ) Net assets acquired, excluding goodwill $ 6,901 Total purchase consideration $ 9,238 Goodwill $ 2,337
Summary of Preliminary Estimated Fair Value of Identifiable Intangible Assets Acquired	The estimated fair value of identifiable intangible assets acquired at the date of the acquisitions is as follows: (in thousands) Estimated fair value Useful life (in years) Developed technology $ 6,600 5.0 Customer relationships 1,200 3.0 Tradename 90 5.0 Total acquisition-related intangible assets $ 7,890

Goodwill and Intangible Assets

Goodwill and Intangible Assets (Tables)	12 Months Ended
	Dec. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]
Schedule of Changes to Carrying Amount of Goodwill	Goodwill represents the excess of the purchase price in a business combination over the fair value of net tangible and intangible assets acquired. The changes to the carrying amount of goodwill as follows: (in thousands) Balance as of December 31, 2022 $ 49,749 Goodwill acquired 2,337 Balance as of December 31, 2023 $ 52,086
Schedule of Intangible Assets	Intangible assets consist of the following: December 31, 2023 December 31, 2022 Weighted average remaining useful life as of December 31, 2023 (in years) (in thousands) Gross amount Accumulated amortization Net carrying amount Gross amount Accumulated amortization Net carrying amount Developed technology $ 19,967 $ ( 8,401 ) $ 11,566 $ 13,367 $ ( 4,745 ) $ 8,622 3.4 Customer relationship 23,725 ( 9,786 ) 13,939 22,525 ( 5,734 ) 16,791 3.3 Tradename 2,560 ( 1,208 ) 1,352 2,470 ( 711 ) 1,759 2.7 Non-compete agreement 162 ( 132 ) 30 162 ( 78 ) 84 0.6 Other intangibles 485 ( 320 ) 165 485 ( 158 ) 327 1.7 Total intangible assets $ 46,899 $ ( 19,847 ) $ 27,052 $ 39,009 $ ( 11,426 ) $ 27,583
Schedule of Expected Amortization Expense for Intangible Assets	As of December 31, 2023, expected amortization expense for intangible assets was as follows: (in thousands) December 31, 2023 2024 $ 9,735 2025 8,046 2026 5,100 2027 3,056 Thereafter 1,115 Total $ 27,052

Property and Equipment (Tables)

Property and Equipment (Tables)	12 Months Ended
	Dec. 31, 2023
Property, Plant and Equipment [Abstract]
Schedule of Property and Equipment	Property and equipment, which includes computer software that was purchased or developed for internal use, is composed of the following: As of December 31, (in thousands) 2023 2022 Computer software $ 9,864 $ 5,765 Computer equipment 12,087 11,185 Furniture and fixtures 1,956 1,924 Leasehold improvements 6,393 6,349 Property and equipment, gross 30,300 25,223 Less: accumulated depreciation and amortization ( 20,067 ) ( 16,140 ) Property and equipment, net $ 10,233 $ 9,083
Schedule of Composition of Long-lived Assets By Geographic Region	The composition of long-lived assets by geographic region during the years ended December 31, 2023 and 2022, were as follows: December 31, December 31, (in thousands) 2023 2022 Long-lived assets: Americas – U.S. $ 9,504 $ 8,318 EMEA 435 465 APAC 294 300 Total long-lived assets $ 10,233 $ 9,083 There was no impairment recorded for Long-lived assets for fiscal year 2023 and 2022.

Commitments, Contingencies, a_2

Commitments, Contingencies, and Leases (Tables)	12 Months Ended
	Dec. 31, 2023
Commitments Contingencies And Leases [Abstract]
Schedule of Unconditional Purchase Obligations	The Company had unconditional purchase obligations as of December 31, 2023, as follows: (in thousands) December 31, 2023 2024 $ 14,790 2025 15,025 2026 4,462 2027 and thereafter 0 Total $ 34,277
Supplemental Lease Information	Supplemental lease information Year ended December 31, Cash flow information (in thousands) 2023 2022 Cash paid for operating lease liabilities $ 3,208 $ 3,807 Year ended December 31, Operating lease information 2023 2022 Weighted-average remaining lease-term (years) 3.87 years 4.20 years Weighted-average discount rate 5.38 % 5.37 %
Schedule of Future Maturities of Operating Lease Liabilities	The future maturities of operating lease liabilities are as follows: (in thousands) December 31, 2023 2024 $ 3,012 2025 2,838 2026 2,555 2027 2,133 Thereafter 718 Total minimum lease payments $ 11,256 Less imputed interest ( 1,104 ) Total lease liabilities $ 10,152
Summary of Activities Related to Restructuring	The following table summarizes the activities related to the 2023 Restructure: (in thousands) Workforce reduction Liability, as of December 31, 2022 $ 0 Initial charge 5,495 Additional charges 100 Payments ( 3,944 ) Non-cash items ( 135 ) Liability, as of December 31, 2023 $ 1,516 The following table summarizes the activities related to the 2022 restructuring: As of December 31, 2023 2022 (in thousands) Workforce reduction Real estate exits and office space reductions Total Workforce reduction Real estate exits and office space reductions Total Liability, beginning of the period $ 3,569 $ 0 $ 3,569 $ 0 $ 0 $ 0 Initial charge Additional charges 716 70 786 3,569 3,763 7,332 Payments ( 4,285 ) 0 ( 4,285 ) 0 0 0 Non-cash items 0 ( 70 ) ( 70 ) 0 ( 3,763 ) ( 3,763 ) Liability, end of the period $ 0 $ 0 $ 0 $ 3,569 $ 0 $ 3,569

Other Liabilities (Tables)

Other Liabilities (Tables)	12 Months Ended
	Dec. 31, 2023
Other Liabilities Disclosure [Abstract]
Components of Other Current Liabilities	The following table summarizes the components of other current liabilities: As of December 31, As of December 31, (in thousands) 2023 2022 Sales tax payable $ 1,632 $ 1,887 Payroll and payroll related expenses 13,080 13,331 Acquisition related compensation 403 24,743 Restructuring related charges 1,516 3,569 Other 8,154 4,914 Other current liabilities $ 24,785 $ 48,444

Debt (Tables)

Debt (Tables)	12 Months Ended
	Dec. 31, 2023
Debt Disclosure [Abstract]
Summary of Net Carrying Amount of Notes and Term Debt	The net carrying amount of the Notes and Term Debt consists of the following: (in thousands) Date of Issuance Maturity Date Contractual Interest Rate Outstanding Principal as of December 31, 2023 Carrying Value as of December 31, 2023 Carrying Value as of December 31, 2022 2021 Convertible Senior Notes September 2021 10/1/2026 0.25 % $ 345,000 $ 339,473 $ 337,497 2023 Term Debt June 2023 3/1/2025 4.40 % 688 688 0 Total carrying value of debt $ 340,161 $ 337,497 Less: current portion of debt ( 547 ) 0 Total long-term debt $ 339,614 $ 337,497
Summary of Total Interest Expense Recognized Related to Notes and Term Debt	The total interest expense recognized related to the Convertible Notes and Term Debt consists of the following: December 31, (in thousands) 2023 2022 2021 Contractual interest expense $ 894 $ 863 $ 254 Amortization of issuance costs 1,976 1,960 574 Total (1) $ 2,870 $ 2,823 $ 828 (1) Included in “Interest expense” in the accompanying consolidated Statements of Operations, in addition to $ 14 thousand and $ 5 thousand of other interest expense, as of December 31, 2023 and December 31, 2022 , respectively.
Summary of Future Principal Payments For Borrowings	The contractual future principal payments for all borrowings as of December 31, 2023 were as follows: (in thousands) Fiscal Period: Fiscal 2024 $ 547 Fiscal 2025 141 Fiscal 2026 345,000 Thereafter 0 Total principal outstanding $ 345,688

Stockholders' Equity (Tables)

Stockholders' Equity (Tables)	12 Months Ended
	Dec. 31, 2023
Equity [Abstract]
Summary of Stock Options Valuation Assumptions	The following table summarizes the weighted-average grant date value of options and the assumptions used to develop their fair value. Year ended December 31, 2023 2022 Weighted-average grant date fair value of options $ 6.55 $ 11.79 Risk-free interest rate 3.65 % - 4.30 % 1.82 % - 3.88 % Expected volatility 65.02 % - 66.56 % 63.07 % - 66.83 % Expected life in years 6.06 - 6.11 years 6.09 - 6.10 years
Summary of Changes in Stock Options Activity	Stock option activity for the year ended December 31, 2023 was as follows: (in thousands) Outstanding Weighted-Average Exercise Price Aggregate Intrinsic Value Balance as of December 31, 2022 5,725 $ 9.33 $ 23,331 Options granted under all plans 964 10.27 0 Exercised ( 967 ) 2.91 6,824 Plan shares expired or canceled ( 613 ) 19.20 256 Balance as of December 31, 2023 5,109 $ 9.54 $ 20,571 Vested and expected to vest 4,934 $ 9.40 $ 20,555 Exercisable as of December 31, 2023 3,779 $ 7.55 $ 20,454
Summary of RSU Table	Restricted stock unit activity for the year ended December 31, 2023 was as follows: (in thousands) Outstanding Grant Date Fair Value Aggregate Intrinsic Value Balance as of December 31, 2022 6,215 $ 23.53 $ 54,302 Granted – restricted stock units 4,196 9.76 40,970 Canceled ( 2,020 ) 20.14 18,288 Vested and converted to shares ( 1,666 ) 23.94 14,984 Balance as of December 31, 2023 6,725 $ 15.86 $ 65,436 Vested and expected to vest 5,546 $ 16.19 $ 53,965

Income Taxes (Tables)

Income Taxes (Tables)	12 Months Ended
	Dec. 31, 2023
Income Tax Disclosure [Abstract]
Schedule of Pretax losses	Pretax loss consists of the following: Year Ended December 31, (in thousands) 2023 2022 2021 United States $ ( 57,779 ) $ ( 118,579 ) $ ( 62,558 ) Non-United States ( 6,892 ) ( 20,845 ) ( 14,153 ) Total pretax loss $ ( 64,671 ) $ ( 139,424 ) $ ( 76,711 )
Schedule Components of Benefit (Provision) for Income Taxes	The Company ’ s components of the benefit (provision) for income taxes are as follows: Year Ended December 31, (in thousands) 2023 2022 2021 Income tax benefit (provision) Current: Federal $ 0 $ 0 $ 0 State 16 ( 27 ) ( 11 ) Foreign 479 ( 261 ) ( 134 ) Total current $ 495 $ ( 288 ) $ ( 145 ) Deferred: Federal ( 579 ) ( 61 ) 202 State 84 ( 146 ) ( 23 ) Foreign 0 0 0 Total deferred ( 495 ) ( 207 ) 179 Total benefit (provision) $ 0 $ ( 495 ) $ 34
Schedule of Effective Income Tax Rate Reconciliation	A reconciliation of the U.S. statutory federal income tax rate to the effective tax rate utilized in the accompanying consolidated statements of operations is as follows: Year Ended December 31, (in thousands) 2023 2022 2021 U.S. federal taxes at statutory rate 21.00 21.00 % 21.00 % State taxes, net of federal benefit 3.06 5.33 5.58 Foreign tax rate differentials 0.49 0.64 0.83 Research and development credit 4.69 0.80 2.65 Purchase price accounting 1.62 0.09 0.35 Stock-based compensation ( 7.53 ) ( 1.16 ) 26.29 Officers compensation ( 1.06 ) ( 0.59 ) ( 15.65 ) Imputed Interest ( 1.37 ) 0.00 0.00 Permanent differences, other ( 0.11 ) ( 0.50 ) ( 0.92 ) Change in valuation allowance ( 20.79 ) ( 25.97 ) ( 40.09 ) Effective tax rate 0.00 % ( 0.36 ) % 0.04 %
Significant Components of Deferred Taxes	Significant components of the Company’s deferred tax assets and liabilities are as follows: Year Ended December 31, (in thousands) 2023 2022 Deferred tax assets: Net operating loss and credit carryforwards $ 104,359 $ 100,303 Accrued compensation 1,431 6,969 Allowance for credit losses 1,489 2,614 Capitalized research and experimental costs 18,566 7,501 Deferred lease liabilities 2,534 3,145 Deferred revenue 461 272 Depreciation and amortization 21,768 16,261 Stock-based compensation 5,101 5,776 Other 232 511 Gross deferred tax assets $ 155,941 $ 143,352 Valuation allowance ( 148,164 ) ( 136,101 ) Deferred tax liabilities: Deferred commissions ( 3,132 ) ( 2,632 ) Right-of-use assets ( 1,105 ) ( 1,474 ) Goodwill ( 1,613 ) ( 965 ) Prepaid expenses ( 1,885 ) ( 1,739 ) Other ( 593 ) ( 768 ) Gross deferred tax liabilities $ ( 8,328 ) $ ( 7,578 ) Net deferred tax liabilities $ ( 551 ) $ ( 327 )

Net Loss per Share (Tables)

Net Loss per Share (Tables)	12 Months Ended
	Dec. 31, 2023
Earnings Per Share [Abstract]
Schedule of Earnings Per Share Basic and Diluted	Year ended December 31, (in thousands) 2023 2022 2021 Numerator: Net loss per share available to shareholders $ ( 64,671 ) $ ( 139,919 ) $ ( 76,677 ) Denominator: Weighted average shares outstanding 75,143 73,226 70,933 Net loss per share $ ( 0.86 ) $ ( 1.91 ) $ ( 1.08 )
Schedule of Antidilutive Securities Outstanding Excluded from Computation of Basic Weighted-Average Shares Outstanding	The following potentially dilutive securities outstanding have been excluded from the computation of basic weighted-average shares outstanding because such securities have been an antidilutive impact due to losses reported: Year ended December 31, (in thousands) 2023 2022 2021 Stock options outstanding 5,109 5,722 5,684 Restricted stock units 6,725 6,216 2,331 Acquisition related compensation 42 3,640 1,756 Convertible debt 4,719 4,719 4,719 Total potentially dilutive securities 16,595 20,297 14,490

Summary of Significant Accoun_4

Summary of Significant Accounting Policies - Additional Information (Details)		3 Months Ended	12 Months Ended
		Dec. 31, 2023 USD ($)	Dec. 31, 2023 USD ($) Customer	Dec. 31, 2022 USD ($) Customer	Dec. 31, 2021 USD ($) Customer
Summary Of Significant Accounting Policies [Line Items]
Accounts receivable including unbilled receivables		$ 11,000,000	$ 11,000,000	$ 11,100,000
Unamortized capitalized software costs		$ 6,800,000	$ 6,800,000	2,800,000
Unamortized capitalized software costs useful life		36 months	36 months
Capitalized software cost amortization expense			$ 1,100,000	100,000	$ 0
Sales and marketing	[1]		140,230,000	141,342,000	$ 104,872,000
Recognized previously deferred revenue			$ 15,100,000	$ 12,000,000
Concentration risk, number of customer | Customer			1	1	1
Advertising expenses			$ 14,500,000	$ 17,500,000	$ 16,800,000
Increase (Decrease) in Deferred Revenue		$ 1,900,000	$ 12,561,000	5,305,000	1,397,000
Compensation contingent upon continued post acquisition employment period			18 months
Period of cost record associated with arrangement			18 months
First contingent compensation arrangement payments over the service period			12 months
Second contingent compensation arrangement payments over the service period			24 months
Acquisition related expenses	[1]		$ 10,252,000	35,216,000	23,299,000
Acquisition related transaction costs incurred			10,300,000
Acquisition related spend			700,000	200,000	1,800,000
Contract assets		11,900,000	11,900,000	16,800,000
Provision for credit losses related to contract asset			1,500,000	2,600,000
Business combination compensation expense related to contingent compensation			9,600,000	35,000,000	21,500,000
Accrued interest or penalties related to unrecognized tax benefits		0	0
Revision of Prior Period, Reclassification, Adjustment
Summary Of Significant Accounting Policies [Line Items]
Accounts receivable, prepaid expense and other assets		$ 16,800,000	$ 16,800,000
Sales and marketing				$ 6,600,000	$ 5,500,000
Customer Concentration Risk | Revenue | One Strategic Partner
Summary Of Significant Accounting Policies [Line Items]
Concentration risk, percentage			12%	12%	14%
Customer Concentration Risk | Accounts Receivable | One Strategic Partner
Summary Of Significant Accounting Policies [Line Items]
Concentration risk, percentage			20%		19%
Customer Concentration Risk | Accounts Receivable | Two Strategic Partner
Summary Of Significant Accounting Policies [Line Items]
Concentration risk, percentage				30%
Minimum
Summary Of Significant Accounting Policies [Line Items]
Account receivable payment terms			due immediately
Minimum | Subscription Solutions Fees
Summary Of Significant Accounting Policies [Line Items]
Contract with customer period			1 year
Maximum
Summary Of Significant Accounting Policies [Line Items]
Account receivable payment terms			due within 90 days
Measurement period from acquisition date			1 year
Maximum | Subscription Solutions Fees
Summary Of Significant Accounting Policies [Line Items]
Contract with customer period			3 years
[1] Amounts include stock-based compensation expense and associated payroll tax costs, as follows: Year ended December 31, 2023 2022 2021 Cost of revenue $ 4,949 $ 4,226 $ 2,122 Sales and marketing 13,474 13,551 9,392 Research and development 13,478 12,388 6,169 General and administrative 9,785 12,821 8,851 The accompanying notes are an integral part of these consolidated financial statements.

Summary of Significant Accoun_5

Summary of Significant Accounting Policies - Additional Information (Details1) - Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-01-01 - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligations	$ 158,413	$ 166,105
Revenue, expected recognition period, explanation	The Company expects to recognize approximately 60 percent of the remaining performance obligations as revenue in the following 12 month period, and the remaining balance in the periods thereafter.
Remaining performance obligations, percentage	60%
Remaining performance obligations, satisfaction period	12 months

Summary of Significant Accoun_6

Summary of Significant Accounting Policies - Summary of Remaining Performance Obligation (Details) - Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-01-01 - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Current	$ 93,928	$ 85,109
Noncurrent	64,485	80,996
Total	$ 158,413	$ 166,105

Summary of Significant Accoun_7

Summary of Significant Accounting Policies - Schedule of Allowance for Credit Losses (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Allowance for Credit Loss [Abstract]
Beginning Balance	$ 9,995	$ 3,867	$ 1,992
Provision for expected credit losses	805	8,244	3,474
Write-offs charged against the allowance	(4,803)	(2,116)	(1,599)
Ending Balance	$ 5,997	$ 9,995	$ 3,867

Summary of Significant Accoun_8

Summary of Significant Accounting Policies - Schedule of Estimated Useful Lives of Property and Equipment (Details)	Dec. 31, 2023
Computer Equipment
Property Plant And Equipment [Line Items]
Estimated useful lives of property and equipment	3 years
Computer Software
Property Plant And Equipment [Line Items]
Estimated useful lives of property and equipment	3 years
Furniture and Fixtures
Property Plant And Equipment [Line Items]
Estimated useful lives of property and equipment	5 years
Leasehold Improvements | Minimum
Property Plant And Equipment [Line Items]
Estimated useful lives of property and equipment	1 year
Leasehold Improvements | Maximum
Property Plant And Equipment [Line Items]
Estimated useful lives of property and equipment	10 years

Revenue Recognition and Defer_3

Revenue Recognition and Deferred Costs - Schedule of Disaggregate Revenue by Major Source (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Disaggregation Of Revenue [Line Items]
Total revenue	$ 309,394	$ 279,075	$ 219,855
Subscription Solutions Fees
Disaggregation Of Revenue [Line Items]
Total revenue	229,265	205,800	154,933
Partner and Services Fees
Disaggregation Of Revenue [Line Items]
Total revenue	$ 80,129	$ 73,275	$ 64,922

Revenue Recognition and Defer_4

Revenue Recognition and Deferred Costs - Schedule of Revenue by Geographic Region (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Disaggregation of Revenue [Line Items]
Revenue	$ 309,394	$ 279,075	$ 219,855
Americas - U.S.
Disaggregation of Revenue [Line Items]
Revenue	236,502	216,639	169,737
Americas - Other
Disaggregation of Revenue [Line Items]
Revenue	14,103	12,124	8,559
EMEA
Disaggregation of Revenue [Line Items]
Revenue	34,661	27,743	20,783
APAC
Disaggregation of Revenue [Line Items]
Revenue	$ 24,128	$ 22,569	$ 20,776

Revenue Recognition and Defer_5

Revenue Recognition and Deferred Costs - Additional Information (Details) - USD ($)	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Disaggregation Of Revenue [Line Items]
Amortization of deferred sales commissions estimated period	3 years
Impairment of deferred commissions	$ 0	$ 0	$ 0
Deferred sales commissions	9,600,000	8,900,000	7,000,000
Deferred commission amortization expense	$ 7,300,000	$ 5,200,000	$ 3,500,000
Revenue | Geographic Concentration Risk | Americas - U.S.
Disaggregation Of Revenue [Line Items]
Concentration risk, percentage	76%	78%	77%

Fair Value Measurements - Sched

Fair Value Measurements - Schedule of Cash Equivalents, Marketable Securities and Liabilities Measured at Fair Value (Details) - USD ($) $ in Thousands		Dec. 31, 2023	Dec. 31, 2022
Marketable securities:
Marketable securities		$ 198,415	$ 211,941
Total cash equivalents and marketable securities		238,169	280,070
Money Market Mutual Funds and Cash Equivalents
Cash equivalents:
Cash equivalents	[1]	39,754	68,129
Corporate Bonds
Marketable securities:
Marketable securities		64,545	85,243
U.S Treasury Securities
Marketable securities:
Marketable securities		48,138	72,577
Commercial Paper
Marketable securities:
Marketable securities		30,596	41,189
Agency Bonds
Marketable securities:
Marketable securities		55,136	12,932
Convertible Senior Notes due 2026
Liabilities:
Liabilities		280,658	246,882
Quoted Prices in Active Markets for Identical Assets (Level 1)
Marketable securities:
Total cash equivalents and marketable securities		87,892	140,706
Quoted Prices in Active Markets for Identical Assets (Level 1) | Money Market Mutual Funds and Cash Equivalents
Cash equivalents:
Cash equivalents	[1]	39,754	68,129
Quoted Prices in Active Markets for Identical Assets (Level 1) | Corporate Bonds
Marketable securities:
Marketable securities		0	0
Quoted Prices in Active Markets for Identical Assets (Level 1) | U.S Treasury Securities
Marketable securities:
Marketable securities		48,138	72,577
Quoted Prices in Active Markets for Identical Assets (Level 1) | Commercial Paper
Marketable securities:
Marketable securities		0	0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Agency Bonds
Marketable securities:
Marketable securities		0	0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Convertible Senior Notes due 2026
Liabilities:
Liabilities		0	0
Significant Other Observable Inputs (Level 2)
Marketable securities:
Total cash equivalents and marketable securities		150,277	139,364
Significant Other Observable Inputs (Level 2) | Money Market Mutual Funds and Cash Equivalents
Cash equivalents:
Cash equivalents	[1]	0	0
Significant Other Observable Inputs (Level 2) | Corporate Bonds
Marketable securities:
Marketable securities		64,545	85,243
Significant Other Observable Inputs (Level 2) | U.S Treasury Securities
Marketable securities:
Marketable securities		0	0
Significant Other Observable Inputs (Level 2) | Commercial Paper
Marketable securities:
Marketable securities		30,596	41,189
Significant Other Observable Inputs (Level 2) | Agency Bonds
Marketable securities:
Marketable securities		55,136	12,932
Significant Other Observable Inputs (Level 2) | Convertible Senior Notes due 2026
Liabilities:
Liabilities		280,658	246,882
Significant Unobservable Inputs (Level 3)
Marketable securities:
Total cash equivalents and marketable securities		0	0
Significant Unobservable Inputs (Level 3) | Money Market Mutual Funds and Cash Equivalents
Cash equivalents:
Cash equivalents	[1]	0	0
Significant Unobservable Inputs (Level 3) | Corporate Bonds
Marketable securities:
Marketable securities		0	0
Significant Unobservable Inputs (Level 3) | U.S Treasury Securities
Marketable securities:
Marketable securities		0	0
Significant Unobservable Inputs (Level 3) | Commercial Paper
Marketable securities:
Marketable securities		0	0
Significant Unobservable Inputs (Level 3) | Agency Bonds
Marketable securities:
Marketable securities		0	0
Significant Unobservable Inputs (Level 3) | Convertible Senior Notes due 2026
Liabilities:
Liabilities		$ 0	$ 0
[1] Included in “Cash and cash equivalents” in the accompanying Consolidated Balance Sheets, in addition to $ 33.1 million, and $ 24.9 million of cash, as of December 31, 2023 and December 31, 2022 , respectively.

Fair Value Measurements - Sch_2

Fair Value Measurements - Schedule of Cash Equivalents, Marketable Securities and Liabilities Measured at Fair Value (Parenthetical) (Details) - USD ($) $ in Millions	Dec. 31, 2023	Dec. 31, 2022
Cash
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Cash and cash equivalents	$ 33.1	$ 24.9

Fair Value Measurements - Sch_3

Fair Value Measurements - Schedule of Marketable Security Contractual Maturities (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Fair Value Disclosures [Abstract]
Due within 1 year	$ 183,132	$ 194,724
Due in 1 year through 2 years	15,283	17,217
Total marketable securities	$ 198,415	$ 211,941

Fair Value Measurements - Summa

Fair Value Measurements - Summary of Gains, Losses, and Estimated Fair Value of Cash Equivalents, Marketable Securities and Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Debt Securities, Available-for-Sale [Line Items]
Amortized Cost/Principal amount	$ 198,252	$ 213,140
Gross Unrealized Gains	283	0
Gross Unrealized Losses	(120)	(1,199)
Estimated Fair Value	198,415	211,941
Money Market Mutual Funds and Cash Equivalents
Debt Securities, Available-for-Sale [Line Items]
Amortized Cost/Principal amount	39,754	68,194
Gross Unrealized Gains	0	0
Gross Unrealized Losses	0	(65)
Estimated Fair Value	39,754	68,129
Corporate Bonds
Debt Securities, Available-for-Sale [Line Items]
Amortized Cost/Principal amount	64,421	85,799
Gross Unrealized Gains	157	0
Gross Unrealized Losses	(33)	(556)
Estimated Fair Value	64,545	85,243
U.S Treasury Securities
Debt Securities, Available-for-Sale [Line Items]
Amortized Cost/Principal amount	48,061	73,208
Gross Unrealized Gains	86	0
Gross Unrealized Losses	(9)	(631)
Estimated Fair Value	48,138	72,577
Commercial Paper
Debt Securities, Available-for-Sale [Line Items]
Amortized Cost/Principal amount	30,588	41,189
Gross Unrealized Gains	16	0
Gross Unrealized Losses	(8)	0
Estimated Fair Value	30,596	41,189
Agency Bonds
Debt Securities, Available-for-Sale [Line Items]
Amortized Cost/Principal amount	55,182	12,944
Gross Unrealized Gains	24	0
Gross Unrealized Losses	(70)	(12)
Estimated Fair Value	55,136	12,932
Convertible Senior Notes due 2026
Debt Securities, Available-for-Sale [Line Items]
Amortized Cost/Principal amount	345,000	345,000
Gross Unrealized Gains	0	0
Gross Unrealized Losses	0	0
Estimated Fair Value	$ 280,658	$ 246,882

Business Combinations - Additio

Business Combinations - Additional Information (Details) - USD ($) $ in Thousands	1 Months Ended		3 Months Ended		12 Months Ended
	Oct. 31, 2023	Apr. 30, 2022	Sep. 30, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Business Acquisition [Line Items]
Goodwill				$ 49,749	$ 52,086	$ 49,749
Payments to acquire businesses, gross					7,891	$ 696	$ 81,067
Goodwill not expected to be deductible for tax purposes					$ 2,337
Makeswift, Inc.
Business Acquisition [Line Items]
Total estimated cash consideration	$ 9,238
Goodwill	2,337
Compensation expense subject to voluntary termination of employment	2,000
Acquisition-related transaction costs	900
Payments to acquire businesses, gross	1,100
Makeswift, Inc. | Legal Fees
Business Acquisition [Line Items]
Acquisition-related transaction costs	700
Makeswift, Inc. | Compensation Costs
Business Acquisition [Line Items]
Acquisition-related transaction costs	$ 200
Bundle
Business Acquisition [Line Items]
Total estimated cash consideration		$ 7,700
Business combination, issuance of common stock		4,600
Payments to acquire businesses, gross		800
Business combination escrow amount		900
Contingent consideration		1,400
Amount of migration of old merchants to updated plans		$ 700
Period of migration of old merchants to updated plans		6 months
Amount of ongoing performance measures		$ 700
Period of ongoing performance measures		12 months
Shares issued for satisfying contingent consideration subject to milestones achieved		42,000	89,285	87,865
Developed technology		$ 400
Goodwill not expected to be deductible for tax purposes		$ 7,300
Bundle | Developed Technology
Business Acquisition [Line Items]
Estimated useful lives of intangible assets		4 years

Business Combinations - Schedul

Business Combinations - Schedule of Total Estimated Purchase Consideration (Details) - Makeswift, Inc. $ in Thousands	1 Months Ended
	Oct. 31, 2023 USD ($)
Business Acquisition [Line Items]
Base purchase price	$ 11,000
plus: Closing cash	238
minus: Deferred compensation	(2,000)
Total purchase consideration	$ 9,238

Business Combinations - Sched_2

Business Combinations - Schedule of Total Estimated Purchase Consideration (Parenthetical) (Details) - USD ($) $ in Thousands	1 Months Ended	12 Months Ended
	Oct. 31, 2023	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Business Acquisition [Line Items]
Base purchase price		$ 7,891	$ 696	$ 81,067
Makeswift, Inc.
Business Acquisition [Line Items]
Base purchase price	$ 1,100

Business Combinations - Summary

Business Combinations - Summary of Purchase Price Allocation (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Oct. 31, 2023	Dec. 31, 2022
Business Acquisition [Line Items]
Goodwill	$ 52,086		$ 49,749
Makeswift, Inc.
Business Acquisition [Line Items]
Tangible assets acquired		$ 1,370
Right-of-use asset		147
Intangible assets acquired		7,890
Liabilities assumed		(1,311)
Deferred tax liability		(1,045)
Lease liability		(150)
Net assets acquired, excluding goodwill		6,901
Total purchase consideration		9,238
Goodwill		$ 2,337

Business Combinations - Summa_2

Business Combinations - Summary of Preliminary Estimated Fair Value of Identifiable Intangible Assets Acquired (Details) - Makeswift, Inc. $ in Thousands	1 Months Ended
	Oct. 31, 2023 USD ($)
Business Acquisition [Line Items]
Total acquisition-related intangible assets estimated fair value	$ 7,890
Developed Technology
Business Acquisition [Line Items]
Total acquisition-related intangible assets estimated fair value	$ 6,600
Weighted average amortization period (in years)	5 years
Customer Relationship
Business Acquisition [Line Items]
Total acquisition-related intangible assets estimated fair value	$ 1,200
Weighted average amortization period (in years)	3 years
Tradename
Business Acquisition [Line Items]
Total acquisition-related intangible assets estimated fair value	$ 90
Weighted average amortization period (in years)	5 years

Goodwill and Intangible Asset_2

Goodwill and Intangible Assets - Schedule of Changes to Carrying Amount of Goodwill (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2023 USD ($)
Goodwill and Intangible Assets Disclosure [Abstract]
Balance as of December 31, 2022	$ 49,749
Goodwill acquired	2,337
Balance as of December 31, 2023	$ 52,086

Goodwill and Intangible Asset_3

Goodwill and Intangible Assets - Additional Information (Details) - USD ($)		12 Months Ended
		Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Goodwill and Intangible Assets Disclosure [Abstract]
Impairment of goodwill		$ 0
Amortization of intangible assets	[1]	$ 8,422,000	$ 8,078,000	$ 3,284,000
[1] Amounts include stock-based compensation expense and associated payroll tax costs, as follows: Year ended December 31, 2023 2022 2021 Cost of revenue $ 4,949 $ 4,226 $ 2,122 Sales and marketing 13,474 13,551 9,392 Research and development 13,478 12,388 6,169 General and administrative 9,785 12,821 8,851 The accompanying notes are an integral part of these consolidated financial statements.

Goodwill and Intangible Asset_4

Goodwill and Intangible Assets - Schedule of Intangible Assets (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Finite Lived Intangible Assets [Line Items]
Gross amount	$ 46,899	$ 39,009
Accumulated amortization	(19,847)	(11,426)
Net carrying amount	27,052	27,583
Developed Technology
Finite Lived Intangible Assets [Line Items]
Gross amount	19,967	13,367
Accumulated amortization	(8,401)	(4,745)
Net carrying amount	$ 11,566	8,622
Intangible, weighted average remaining useful life	3 years 4 months 24 days
Customer Relationship
Finite Lived Intangible Assets [Line Items]
Gross amount	$ 23,725	22,525
Accumulated amortization	(9,786)	(5,734)
Net carrying amount	$ 13,939	16,791
Intangible, weighted average remaining useful life	3 years 3 months 18 days
Tradename
Finite Lived Intangible Assets [Line Items]
Gross amount	$ 2,560	2,470
Accumulated amortization	(1,208)	(711)
Net carrying amount	$ 1,352	1,759
Intangible, weighted average remaining useful life	2 years 8 months 12 days
Non-compete Agreement
Finite Lived Intangible Assets [Line Items]
Gross amount	$ 162	162
Accumulated amortization	(132)	(78)
Net carrying amount	$ 30	84
Intangible, weighted average remaining useful life	7 months 6 days
Other Intangible Assets
Finite Lived Intangible Assets [Line Items]
Gross amount	$ 485	485
Accumulated amortization	(320)	(158)
Net carrying amount	$ 165	$ 327
Intangible, weighted average remaining useful life	1 year 8 months 12 days

Goodwill and Intangible Asset_5

Goodwill and Intangible Assets - Schedule of Expected Amortization Expense for Intangible Assets (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Goodwill and Intangible Assets Disclosure [Abstract]
2024	$ 9,735
2025	8,046
2026	5,100
2027	3,056
Thereafter	1,115
Net carrying amount	$ 27,052	$ 27,583

Property and Equipment - Schedu

Property and Equipment - Schedule of Property and Equipment (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Property Plant And Equipment [Line Items]
Property and equipment, gross	$ 30,300	$ 25,223
Less: accumulated depreciation and amortization	(20,067)	(16,140)
Property and equipment, net	10,233	9,083
Computer Software
Property Plant And Equipment [Line Items]
Property and equipment, gross	9,864	5,765
Computer Equipment
Property Plant And Equipment [Line Items]
Property and equipment, gross	12,087	11,185
Furniture and Fixtures
Property Plant And Equipment [Line Items]
Property and equipment, gross	1,956	1,924
Leasehold Improvements
Property Plant And Equipment [Line Items]
Property and equipment, gross	$ 6,393	$ 6,349

Property and Equipment - Additi

Property and Equipment - Additional Information (Details) - USD ($)	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Property, Plant and Equipment [Abstract]
Depreciation expense on property and equipment	$ 4,100,000	$ 3,300,000	$ 2,800,000
Impairment for Long-lived Assets	$ 0	$ 0

Property and Equipment - Sche_2

Property and Equipment - Schedule of Composition of Long-lived Assets By Geographic Region (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Property, Plant and Equipment [Line Items]
Total long-lived assets	$ 10,233	$ 9,083
Americas - U.S.
Property, Plant and Equipment [Line Items]
Total long-lived assets	9,504	8,318
EMEA
Property, Plant and Equipment [Line Items]
Total long-lived assets	435	465
APAC
Property, Plant and Equipment [Line Items]
Total long-lived assets	$ 294	$ 300

Commitments, Contingencies, a_3

Commitments, Contingencies, and Leases - Additional Information (Details) - USD ($)	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Commitments Contingencies And Leases [Line Items]
Operating lease, expiration year	2028
Liability related to indemnification obligations	$ 0	$ 0
Leases operating expense relates to leases	2,700,000	3,900,000
Finance lease liability	0
Impaired on right-of-use assets	70,000	3,763,000	$ 0
2022 Restructure
Commitments Contingencies And Leases [Line Items]
Severance and other compensation charges paid	4,285,000	$ 0
2023 Restructure
Commitments Contingencies And Leases [Line Items]
Restructuring expenses	$ 5,500,000
Maximum
Commitments Contingencies And Leases [Line Items]
Non-cancellable contractual commitments expire period	3 years
Minimum
Commitments Contingencies And Leases [Line Items]
Non-cancellable contractual commitments expire period	1 year

Commitments, Contingencies, a_4

Commitments, Contingencies, and Leases - Schedule of Unconditional Purchase Obligations (Details) $ in Thousands	Dec. 31, 2023 USD ($)
Commitments Contingencies And Leases [Abstract]
2024	$ 14,790
2025	15,025
2026	4,462
2027 and thereafter	0
Total	$ 34,277

Commitments, Contingencies, a_5

Commitments, Contingencies, and Leases - Schedule of Cash Flow Information (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022
Commitments Contingencies And Leases [Abstract]
Cash paid for operating lease liabilities	$ 3,208	$ 3,807

Commitments, Contingencies, a_6

Commitments, Contingencies, and Leases - Schedule of Operating Lease Information (Details)	Dec. 31, 2023	Dec. 31, 2022
Commitments Contingencies And Leases [Abstract]
Weighted-average remaining lease-term (years)	3 years 10 months 13 days	4 years 2 months 12 days
Weighted-average discount rate	5.38%	5.37%

Commitments, Contingencies, a_7

Commitments, Contingencies, and Leases - Schedule of Future Maturities of Operating Lease Liabilities (Details) $ in Thousands	Dec. 31, 2023 USD ($)
Commitments Contingencies And Leases [Abstract]
2024	$ 3,012
2025	2,838
2026	2,555
2027	2,133
Thereafter	718
Total minimum lease payments	11,256
Less imputed interest	(1,104)
Total lease liabilities	$ 10,152

Commitments, Contingencies and

Commitments, Contingencies and Leases - Summary of Activities Related to Restructuring (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022
2023 Restructure
Restructuring Cost and Reserve [Line Items]
Initial charge	$ 5,500
2022 Restructure
Restructuring Cost and Reserve [Line Items]
Liability, beginning of the period	3,569	$ 0
Additional charges	786	7,332
Payments	(4,285)	0
Non-cash items	(70)	(3,763)
Liability, end of the period	0	3,569
Workforce Reduction | 2023 Restructure
Restructuring Cost and Reserve [Line Items]
Liability, beginning of the period	0
Initial charge	5,495
Additional charges	100
Payments	(3,944)
Non-cash items	(135)
Liability, end of the period	1,516	0
Workforce Reduction | 2022 Restructure
Restructuring Cost and Reserve [Line Items]
Liability, beginning of the period	3,569	0
Additional charges	716	3,569
Payments	(4,285)	0
Non-cash items	0	0
Liability, end of the period	0	3,569
Real Estate Exits and Officespace Reductions | 2022 Restructure
Restructuring Cost and Reserve [Line Items]
Liability, beginning of the period	0	0
Additional charges	70	3,763
Payments	0	0
Non-cash items	(70)	(3,763)
Liability, end of the period	$ 0	$ 0

Other Liabilities - Components

Other Liabilities - Components of Other Current Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Other Liabilities Disclosure [Abstract]
Sales tax payable	$ 1,632	$ 1,887
Payroll and payroll related expenses	13,080	13,331
Acquisition related compensation	403	24,743
Restructuring related charges	1,516	3,569
Other	8,154	4,914
Other current liabilities	$ 24,785	$ 48,444

Debt - Additional Information (

Debt - Additional Information (Details)		1 Months Ended	12 Months Ended
	Sep. 09, 2021 USD ($) $ / shares	Sep. 30, 2021 USD ($) Days $ / shares shares	Dec. 31, 2023 USD ($)	Jun. 30, 2023 USD ($)
Debt Instrument [Line Items]
Debt instrument outstanding amount			$ 345,688,000
0.25% Convertible Senior Notes Due 2026
Debt Instrument [Line Items]
Debt principal amount		$ 345,000,000
Contractual Interest Rate		0.25%
Net proceeds from sale of convertible senior notes		$ 335,000,000
Debt instrument, frequency of periodic payment			semi-annually
Debt instrument, payment terms			semi-annually in arrears on April 1 and October 1 of each year
Maturity date		Oct. 01, 2026
Debt instrument, convertible trading days | Days		20
Debt instrument, convertible consecutive trading days | Days		30
Principal amount of each convertible note		$ 1,000
Conversion of debt to shares | shares		13.68
Debt instrument, principal amount converted		$ 1,000
Debt instrument, initial conversion price | $ / shares		$ 73.11
Debt instrument, effective interest rate		0.84%
Transaction costs attributable to issuance of notes		$ 10,000,000
0.25% Convertible Senior Notes Due 2026 | 2021 Capped Call Transactions
Debt Instrument [Line Items]
Net proceeds from notes used for capped call transactions	$ 35,600,000
Initial cap price of capped call transactions | $ / shares	106.34
Percentage of premium of cap price over last reported sale price per common share	100%
Sale price of common stock per share | $ / shares	$ 53.17
0.25% Convertible Senior Notes Due 2026 | Minimum
Debt Instrument [Line Items]
Debt principal amount		$ 150,000,000
0.25% Convertible Senior Notes Due 2026 | Minimum | 20 Trading Days Period
Debt Instrument [Line Items]
Debt instrument, conversion price percentage		130%
0.25% Convertible Senior Notes Due 2026 | Maximum | 10 Trading Days Period
Debt Instrument [Line Items]
Debt instrument, conversion price percentage		98%
2023 Term Debt
Debt Instrument [Line Items]
Contractual Interest Rate			4.40%
Debt instrument outstanding amount			$ 688,000
Maturity date			Mar. 01, 2025
2023 Term Debt | Software License
Debt Instrument [Line Items]
Debt principal amount				$ 1,100,000
Contractual Interest Rate			4.40%
Debt instrument outstanding amount			$ 700,000
Debt instrument, payment terms			The principal amount will be paid in eight quarterly installments beginning on July 1, 2023.

Debt - Summary of Net Carrying

Debt - Summary of Net Carrying Amount of Notes and Term Debt (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022
Debt Instrument [Line Items]
Debt instrument outstanding amount	$ 345,688
Total carrying value	340,161	$ 337,497
Less: current portion of debt	(547)	0
Total long-term debt	$ 339,614	337,497
2021 Convertible Senior Notes
Debt Instrument [Line Items]
Date of Issuance	2021-09
Maturity Date	Oct. 01, 2026
Contractual Interest Rate	0.25%
Debt instrument outstanding amount	$ 345,000
Total carrying value	$ 339,473	337,497
2023 Term Debt
Debt Instrument [Line Items]
Date of Issuance	2023-06
Maturity Date	Mar. 01, 2025
Contractual Interest Rate	4.40%
Debt instrument outstanding amount	$ 688
Total carrying value	$ 688	$ 0

Debt - Summary of Total Interes

Debt - Summary of Total Interest Expense Recognized Related to Notes and Term Debt (Details) - 0.25% Convertible Senior Notes Due 2026 and 2023 Term Debt - USD ($) $ in Thousands		12 Months Ended
		Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Debt Instrument [Line Items]
Contractual interest expense		$ 894	$ 863	$ 254
Amortization of issuance costs		1,976	1,960	574
Total	[1]	$ 2,870	$ 2,823	$ 828
[1] (1) Included in “Interest expense” in the accompanying consolidated Statements of Operations, in addition to $ 14 thousand and $ 5 thousand of other interest expense, as of December 31, 2023 and December 31, 2022 , respectively.

Debt - Summary of Total Inter_2

Debt - Summary of Total Interest Expense Recognized Related to Notes and Term Debt (Parenthetical) (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022
0.25% Convertible Senior Notes Due 2026 and 2023 Term Debt
Debt Instrument [Line Items]
Other interest expense	$ 14	$ 5

Debt - Summary of Future Princi

Debt - Summary of Future Principal Payments For Borrowings (Details) $ in Thousands	Dec. 31, 2023 USD ($)
Debt Disclosure [Abstract]
Fiscal 2024	$ 547
Fiscal 2025	141
Fiscal 2026	345,000
Thereafter	0
Total principal outstanding	$ 345,688

Stockholders' Equity - Addition

Stockholders' Equity - Additional Information (Details) - USD ($) $ in Millions			1 Months Ended	12 Months Ended
	Jan. 01, 2023	Jan. 01, 2022	Aug. 31, 2020	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020	Jul. 31, 2020
Class Of Stock [Line Items]
Stock options granted				964,000
Total intrinsic value of options exercised during the period				$ 6.8	$ 11.4	$ 126
Total grant date fair value of options vested				7.6	7.2	6.4
Unamortized stock-based compensation cost related to unvested stock options				$ 9.9	13.1	11.5
Weighted-average period for recognition of unamortized stock-based compensation cost				2 years 6 months
Restricted Stock Units
Class Of Stock [Line Items]
Weighted-average period for recognition of unamortized stock-based compensation cost				2 years 7 months 6 days
Weighted-average requisite service period				4 years
Unrecognized stock-based compensation costs				$ 69.8	92.2	60.9
Performance Shares
Class Of Stock [Line Items]
Weighted-average period for recognition of unamortized stock-based compensation cost				4 months 24 days
Unrecognized stock-based compensation costs				$ 0.3	$ 1.7	$ 4.4
Stock Option
Class Of Stock [Line Items]
Weighted-average requisite service period				4 years
2020 Equity incentive plan
Class Of Stock [Line Items]
Shares authorized for issuance			1,470,291
Percentage of common stock issued and outstanding								5%
2020 Equity incentive plan | Series 1 Common Stock
Class Of Stock [Line Items]
Common stock authorized and reserved for issuance								3,873,885
Increase in common stock reserve for issuance	3,695,569	3,616,312
Common stock available for future issuance				7,425,217
2013 Equity Incentive Plan
Class Of Stock [Line Items]
Stock options granted			0
2020 Plan | Restricted Stock Units | Management and Certain Other Employees
Class Of Stock [Line Items]
Granted (in shares)				4,195,981
2013 Plan | Performance Shares | Management and Certain Other Employees
Class Of Stock [Line Items]
Granted (in shares)							1,216,000
Unvested and outstanding				208,323
2013 Plan | Performance Shares | Management and Certain Other Employees | Maximum
Class Of Stock [Line Items]
Weighted-average requisite service period				4 years
2013 Plan | Performance Shares | Management and Certain Other Employees | Minimum
Class Of Stock [Line Items]
Weighted-average requisite service period				1 year

Stockholders' Equity - Summary

Stockholders' Equity - Summary of Stock Options Valuation Assumptions (Details) - $ / shares	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Weighted-average grant date fair value of options	$ 6.55	$ 11.79
Minimum
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Risk-free interest rate	3.65%	1.82%
Expected volatility	65.02%	63.07%
Expected life in years	6 years 21 days	6 years 1 month 2 days
Maximum
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Risk-free interest rate	4.30%	3.88%
Expected volatility	66.56%	66.83%
Expected life in years	6 years 1 month 9 days	6 years 1 month 6 days

Stockholders' Equity - Summar_2

Stockholders' Equity - Summary of Changes in Stock Options Activity (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022
Equity [Abstract]
Option outstanding at beginning of period (in shares)	5,725
Option outstanding, options granted under all plans (in shares)	964
Option outstanding, exercised (in shares)	(967)
Option outstanding, Plan shares expired or canceled (in shares)	(613)
Options outstanding at ending of period (in shares)	5,109	5,725
Options outstanding, vested and expected to vest	4,934
Options outstanding, Exercisable (in shares)	3,779
Weighted average of exercise prices at beginning of period (in dollars per share)	$ 9.33
Weighted average of exercise prices, options granted under all plans (in dollars per share)	10.27
Weighted average of exercise prices, exercised (in dollars per share)	2.91
Weighted average of exercise prices, plans shares expired or canceled (in dollars per share)	19.2
Weighted average of exercise prices at end of period (in dollars per share)	9.54	$ 9.33
Weighted average of exercise prices, vested and expected to vest (in dollars per share)	9.4
Weighted average grant date fair value, exercisable (in dollars per share)	$ 7.55
Aggregate intrinsic value, options outstanding, Beginning balance	$ 20,571	$ 23,331
Aggregate intrinsic value, options outstanding, options granted under all plans	0
Aggregate intrinsic value, options outstanding, exercised	6,824
Aggregate intrinsic value, options outstanding, plan shares expired or canceled	256
Aggregate intrinsic value, options outstanding, Ending balance	20,571	$ 23,331
Aggregate intrinsic value, vested and expected to vest at December 31, 2023	20,555
Aggregate intrinsic value, vested at December 31, 2023	$ 20,454

Stockholders' Equity - Summar_3

Stockholders' Equity - Summary of RSU Activity (Details) - Restricted Stock [Member] $ / shares in Units, $ in Thousands	12 Months Ended
	Dec. 31, 2023 USD ($) $ / shares shares
Class of Stock [Line Items]
Nonvested shares, beginning period | shares	6,215
Granted (in shares) | shares	4,196
Cancelled, shares | shares	(2,020)
Vested and converted to shares, shares | shares	(1,666)
Nonvested shares, ending period | shares	6,725
Vested and expected to vest (in shares) | shares	5,546
Nonvested, Grant date fair value beginning period | $ / shares	$ 23.53
Granted, Grant date fair value | $ / shares	9.76
Cancelled, Grant date fair value | $ / shares	20.14
Vested and converted to shares, Grant date fair value | $ / shares	23.94
Nonvested, Grant date fair value ending period | $ / shares	15.86
Grant date fair value, vested and expected to vest | $ / shares	$ 16.19
Aggregate Intrinsic Value, Beginning value | $	$ 54,302
Aggregate Intrinsic Value, granted | $	40,970
Aggregate Intrinsic Value, canceled | $	18,288
Aggregate Intrinsic Value, Vested and converted to shares | $	14,984
Aggregate Intrinsic Value, Ending balance | $	65,436
Aggregate Intrinsic Value, vested and expected to vest | $	$ 53,965

Income Taxes - Schedule of Pret

Income Taxes - Schedule of Pretax Losses (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Income Tax Disclosure [Abstract]
United States	$ (57,779)	$ (118,579)	$ (62,558)
Non-United States	(6,892)	(20,845)	(14,153)
Loss before provision for income taxes	$ (64,671)	$ (139,424)	$ (76,711)

Income Taxes - Schedule Compone

Income Taxes - Schedule Components of Benefit (Provision) for Income Taxes (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Current:
Federal	$ 0	$ 0	$ 0
State	16	(27)	(11)
Foreign	479	(261)	(134)
Total current	495	(288)	(145)
Deferred:
Federal	(579)	(61)	202
State	84	(146)	(23)
Foreign	0	0	0
Total deferred	(495)	(207)	179
Total benefit (provision)	$ 0	$ (495)	$ 34

Income Taxes - Additional Infor

Income Taxes - Additional Information (Details) - USD ($)	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Valuation Allowance [Line Items]
U.S. statutory tax rate	21%	21%	21%
Operating loss carryforwards, domestic	$ 288,000,000
Operating loss carryforwards domestic prior year	241,200,000
Deferred tax assets operating loss carryforwards domestic to future period	$ 46,900,000
Operating loss carryforwards, expiration period	2036
State credit carryforwards	$ 157,700,000
Net operating loss expiration year	2036
Operating loss carryforwards, foreign	$ 44,900,000
Research and development tax credit carryforwards	$ 13,600,000
Tax credits begin to expiration year	2034
Increase in valuation allowance	$ 13,400,000
Tax years remain open to examination	2020 2021 2022 2023
Unrecognized tax benefit	$ 400,000	$ 400,000	$ 400,000
Material interest or penalties	0	$ 0
Effects Of Acquisition Accounting
Valuation Allowance [Line Items]
Change in valuation allowance	(1,000,000)
Changes In Other Comprehensive Income
Valuation Allowance [Line Items]
Change in valuation allowance	$ 300,000

Income Taxes - Schedule of Effe

Income Taxes - Schedule of Effective Income Tax Rate Reconciliation (Details)	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Income Tax Disclosure [Abstract]
U.S. federal taxes at statutory rate	21%	21%	21%
State taxes, net of federal benefit	3.06%	5.33%	5.58%
Foreign tax rate differentials	0.49%	0.64%	0.83%
Research and development credit	4.69%	0.80%	2.65%
Purchase price accounting	1.62%	0.09%	0.35%
Stock-based compensation	(7.53%)	(1.16%)	26.29%
Officers compensation	(1.06%)	(0.59%)	(15.65%)
Imputed Interest	(1.37%)	0%	0%
Permanent differences, other	(0.11%)	(0.50%)	(0.92%)
Change in valuation allowance	(20.79%)	(25.97%)	(40.09%)
Effective tax rate	0%	(0.36%)	0.04%

Income Taxes - Significant Comp

Income Taxes - Significant Components of Deferred Taxes (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Deferred tax assets:
Net operating loss and credit carryforwards	$ 104,359	$ 100,303
Accrued compensation	1,431	6,969
Allowance for credit losses	1,489	2,614
Capitalized research and experimental costs	18,566	7,501
Deferred lease liabilities	2,534	3,145
Deferred revenue	461	272
Depreciation and amortization	21,768	16,261
Stock-based compensation	5,101	5,776
Other	232	511
Gross deferred tax assets	155,941	143,352
Valuation allowance	(148,164)	(136,101)
Deferred tax liabilities:
Deferred commissions	(3,132)	(2,632)
Right-of-use assets	(1,105)	(1,474)
Goodwill	(1,613)	(965)
Prepaid expenses	(1,885)	(1,739)
Other	(593)	(768)
Gross deferred tax liabilities	(8,328)	(7,578)
Net deferred tax liabilities	$ (551)	$ (327)

Net Loss per Share - Schedule o

Net Loss per Share - Schedule of Earnings Per Share Basic and Diluted (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Earnings Per Share [Abstract]
Net loss per share available to shareholders	$ (64,671)	$ (139,919)	$ (76,677)
Weighted average shares outstanding, Basic	75,143	73,226	70,933
Weighted average shares outstanding, Diluted	75,143	73,226	70,933
Net Loss per Share, Basic	$ (0.86)	$ (1.91)	$ (1.08)
Net Loss per Share, Diluted	$ (0.86)	$ (1.91)	$ (1.08)

Net Loss per Share - Schedule_2

Net Loss per Share - Schedule of Antidilutive Securities Outstanding Excluded from Computation of Basic Weighted-Average Shares Outstanding (Details) - shares shares in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities outstanding excluded from computation of basic weighted-average shares outstanding	16,595	20,297	14,490
Stock Options Outstanding
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities outstanding excluded from computation of basic weighted-average shares outstanding	5,109	5,722	5,684
Restricted Stock Units
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities outstanding excluded from computation of basic weighted-average shares outstanding	6,725	6,216	2,331
Acquisition Related Compensation
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities outstanding excluded from computation of basic weighted-average shares outstanding	42	3,640	1,756
Convertible Debt
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities outstanding excluded from computation of basic weighted-average shares outstanding	4,719	4,719	4,719