Rimini Street (RMNI) 10-K 27 Feb 25 2024 FY Annual report Financial data

Cover

Cover - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Feb. 25, 2025	Jun. 28, 2024
Cover [Abstract]
Document Type	10-K
Document Annual Report	true
Document Period End Date	Dec. 31, 2024
Current Fiscal Year End Date	--12-31
Document Transition Report	false
Entity File Number	001-37397
Entity Registrant Name	Rimini Street, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	36-4880301
Entity Address, Address Line One	1700 S. Pavilion Center Drive
Entity Address, Address Line Two	Suite 330
Entity Address, City or Town	Las Vegas
Entity Address, State or Province	NV
Entity Address, Postal Zip Code	89135
City Area Code	702
Local Phone Number	839-9671
Title of 12(b) Security	Common Stock, par value $0.0001 per share
Trading Symbol	RMNI
Security Exchange Name	NASDAQ
Entity Well-known Seasoned Issuer	No
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
ICFR Auditor Attestation Flag	true
Document Financial Statement Error Correction [Flag]	false
Entity Shell Company	false
Entity Public Float			$ 167,612
Entity Common Stock, Shares Outstanding		91,296,000
Documents Incorporated by Reference	The Registrant’s definitive Proxy Statement for the 2025 Annual Meeting of Stockholders (the “2025 Proxy Statement”) is incorporated by reference in Part III of this Form 10-K to the extent stated herein. The 2025 Proxy Statement, or an amendment to this Form 10-K, will be filed with the SEC within 120 days after December 31, 2024. Except with respect to information specifically incorporated by reference in this Form 10-K, the 2025 Proxy Statement is not deemed to be filed as a part hereof.
Amendment Flag	false
Document Fiscal Year Focus	2024
Document Fiscal Period Focus	FY
Entity Central Index Key	0001635282

Audit Information

Audit Information	12 Months Ended
	Dec. 31, 2024
Audit Information [Abstract]
Auditor Firm ID	185
Auditor Name	KPMG LLP
Auditor Location	Santa Clara, CA

Consolidated Balance Sheets

Consolidated Balance Sheets - USD ($) $ in Thousands	Dec. 31, 2024	Dec. 31, 2023
Current assets:
Cash and cash equivalents	$ 88,792	$ 115,424
Restricted cash	430	428
Accounts receivable, net of allowance of $653 and $656, respectively	130,784	119,430
Deferred contract costs, current	17,076	17,934
Short-term investments	0	9,826
Prepaid expenses and other	19,194	25,647
Total current assets	256,276	288,689
Long-term assets:
Property and equipment, net	9,891	10,496
Operating lease right-of-use assets	7,161	5,941
Deferred contract costs, noncurrent	22,084	23,559
Deposits and other	5,068	6,109
Deferred income taxes, net	68,583	59,002
Total assets	369,063	393,796
Current liabilities:
Current maturities of long-term debt	3,093	5,912
Accounts payable	5,275	5,997
Accrued compensation, benefits and commissions	33,586	38,961
Other accrued liabilities	20,688	18,128
Operating lease liabilities, current	3,967	4,321
Deferred revenue	257,983	263,115
Total current liabilities	324,592	336,434
Long-term liabilities:
Long-term debt, net of current maturities	82,187	64,228
Deferred revenue, noncurrent	23,214	23,859
Operating lease liabilities, noncurrent	7,064	6,841
Other long-term liabilities	1,451	1,930
Total liabilities	438,508	433,292
Commitments and contingencies (Note 9)
Stockholders’ deficit:
Preferred stock, $0.0001 par value per share. Authorized 99,820 shares (excluding 180 shares of Series A Preferred Stock); no other series has been designated	0	0
Common stock, $0.0001 par value. Authorized 1,000,000 shares; issued and outstanding 91,120 and 89,595 shares, respectively	9	9
Additional paid-in capital	177,533	167,988
Accumulated other comprehensive loss	(7,389)	(4,167)
Accumulated deficit	(238,482)	(202,210)
Treasury stock	(1,116)	(1,116)
Total stockholders’ deficit	(69,445)	(39,496)
Total liabilities and stockholders’ deficit	$ 369,063	$ 393,796

Consolidated Balance Sheets (Pa

Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Dec. 31, 2024	Dec. 31, 2023
Statement of Financial Position [Abstract]
Allowance for doubtful accounts	$ 653	$ 656
Preferred stock, par value (in dollars per share)	$ 0.0001	$ 0.0001
Preferred stock, shares authorized	99,820,000	99,820,000
Redeemable preferred stock, shares authorized (shares)	180,000	180,000
Common stock, par value (in dollars per share)	$ 0.0001	$ 0.0001
Common stock, shares authorized (in shares)	1,000,000,000	1,000,000,000
Common stock, shares issued	91,120,000	89,595,000
Common stock, shares outstanding	91,120,000	89,595,000

Consolidated Statements of Oper

Consolidated Statements of Operations and Comprehensive Income (Loss) - USD ($) shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Income Statement [Abstract]
Revenue	$ 428,753	$ 431,496	$ 409,662
Cost of revenue	167,731	162,513	152,385
Gross profit	261,022	268,983	257,277
Operating expenses:
Sales and marketing	149,736	142,339	143,018
General and administrative	73,084	73,044	75,367
Impairment charges related to operating lease right-of-use assets	0	0	3,013
Reorganization costs	5,737	59	2,525
Litigation costs and related recoveries:
Litigation expense	58,512	2,743	0
Professional fees and other costs of litigation	6,081	7,033	25,654
Insurance costs and recoveries, net	0	0	(389)
Litigation costs and related recoveries, net	64,593	9,776	25,265
Total operating expenses	293,150	225,218	249,188
Operating income (loss)	(32,128)	43,765	8,089
Non-operating expenses:
Interest expense	(6,305)	(5,522)	(4,271)
Other income (expenses), net	1,790	2,989	(13)
Income (loss) before income taxes	(36,643)	41,232	3,805
Income tax benefit (expense)	371	(15,173)	(6,285)
Net income (loss)	(36,272)	26,059	(2,480)
Other comprehensive income:
Foreign currency translation gain (loss)	(3,257)	442	(2,480)
Derivative instrument and other adjustments, net of tax	35	(414)	1,009
Comprehensive income (loss)	(39,494)	26,087	(3,951)
Net income (loss) attributable to common stockholders	$ (36,272)	$ 26,059	$ (2,480)
Net income (loss) per share attributable to common stockholders - basic (in usd per share)	$ (0.40)	$ 0.29	$ (0.03)
Net income (loss) per share attributable to common stockholders - diluted (usd per share)	$ (0.40)	$ 0.29	$ (0.03)
Weighted average number of shares of Common Stock outstanding - basic (shares)	90,503	89,073	87,672
Weighted average number of shares of Common Stock outstanding - diluted (shares)	90,503	89,536	87,672

Consolidated Statements of Stoc

Consolidated Statements of Stockholders' Deficit - USD ($) shares in Thousands, $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Other Comprehensive Loss	Accumulated Deficit	Treasury Stock
Balance period start (in shares) at Dec. 31, 2021		87,107
Balance period start at Dec. 31, 2021	$ (80,386)	$ 9	$ 149,234	$ (2,724)	$ (225,789)	$ (1,116)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock-based compensation expense	10,895		10,895
Exercise of stock options for cash (in shares)		554
Stock Issued During Period, Value, Stock Options Exercised	1,012		1,012
Restricted stock units vested (in shares)		1,649
Issuance of Common Stock (in shares)		60
Retired shares of Common Stock (in shares)		(853)
Retired shares of Common Stock	(4,740)		(4,740)
Other comprehensive income (loss)	(1,471)			(1,471)
Net (loss) income	(2,480)				(2,480)
Balance period end (in shares) at Dec. 31, 2022		88,517
Balance period end at Dec. 31, 2022	(77,170)	$ 9	156,401	(4,195)	(228,269)	(1,116)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock-based compensation expense	12,522		12,522
Exercise of stock options for cash (in shares)		57
Stock Issued During Period, Value, Stock Options Exercised	79		79
Restricted stock units vested (in shares)		1,194
Issuance of Common Stock (in shares)		75
Retired shares of Common Stock (in shares)		(248)
Retired shares of Common Stock	(1,014)		(1,014)
Other comprehensive income (loss)	28			28
Net (loss) income	26,059				26,059
Balance period end (in shares) at Dec. 31, 2023		89,595
Balance period end at Dec. 31, 2023	(39,496)	$ 9	167,988	(4,167)	(202,210)	(1,116)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock-based compensation expense	9,545		9,545
Restricted stock units vested (in shares)		1,525
Other comprehensive income (loss)	(3,222)			(3,222)
Net (loss) income	(36,272)				(36,272)
Balance period end (in shares) at Dec. 31, 2024		91,120
Balance period end at Dec. 31, 2024	$ (69,445)	$ 9	$ 177,533	$ (7,389)	$ (238,482)	$ (1,116)

Consolidated Statements of Cash

Consolidated Statements of Cash Flows - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income (loss)	$ (36,272)	$ 26,059	$ (2,480)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Accretion and amortization of debt discount and issuance costs	765	973	973
Non-cash impairment charge	0	0	3,013
Amortization and accretion related to ROU assets	4,566	4,483	5,530
Stock-based compensation expense	9,545	12,522	10,895
Depreciation and amortization	3,596	2,827	2,504
Deferred income taxes	(9,830)	6,645	(2,071)
Other	(1)	48	10
Changes in operating assets and liabilities:
Accounts receivable, net	(15,215)	(2,978)	18,916
Prepaid expenses, deposits and other	6,051	(6,191)	(6,616)
Deferred contract costs	2,333	(767)	(4,217)
Accounts payable	(613)	(1,964)	2,396
Accrued compensation, benefits, commissions and other liabilities	(5,975)	(17,828)	2,849
Deferred revenue	2,201	(11,362)	3,196
Net cash provided by (used in) operating activities	(38,849)	12,467	34,898
CASH FLOWS FROM INVESTING ACTIVITIES:
Payment for purchase of short term investments	(7,458)	(30,525)	(31,215)
Proceeds from sales and maturities of short term investments	17,284	40,814	11,101
Capital expenditures	(3,378)	(7,212)	(4,331)
Net cash provided by (used in) investing activities	6,448	3,077	(24,445)
CASH FLOWS FROM FINANCING ACTIVITIES:
Payments of professional fees related to Common Stock issuances in March 2021 Offering	0	0	(27)
Proceeds from issuance of 2024 Credit Facility’s term loan	2,938	0	0
Proceeds from the 2024 Credit Facility’s revolving line of credit	15,000	0	0
Repayments of debt	(3,562)	(5,625)	(9,500)
Payments to repurchase and retire Common Stock	0	(1,014)	(4,740)
Proceeds from exercise of employee stock options	0	79	1,012
Principal payments on financing leases	(360)	(332)	(313)
Net cash provided by (used in) financing activities	14,016	(6,892)	(13,568)
Effect of foreign currency changes on cash	(8,245)	(2,234)	(7,441)
Net change in cash, cash equivalents and restricted cash	(26,630)	6,418	(10,556)
Cash, cash equivalents and restricted cash at beginning of year	115,852	109,434	119,990
Cash, cash equivalents and restricted cash at end of year	89,222	115,852	109,434
SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION:
Cash paid for interest	5,499	4,532	3,246
Cash paid for income taxes	3,374	4,926	2,789
SUPPLEMENTAL DISCLOSURE OF NON-CASH INVESTING AND FINANCING ACTIVITIES:
Increase in payables for capital expenditures	$ 39	$ 0	$ 0

BASIS OF PRESENTATION

BASIS OF PRESENTATION	12 Months Ended
	Dec. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
BASIS OF PRESENTATION	BASIS OF PRESENTATION Nature of Business Rimini Street, Inc. was formed in the State of Nevada in 2005 (“RSI” or “predecessor”) and, through a merger in 2017 with a public company, became Rimini Street, Inc., a Delaware corporation (referred to as the “Company”, “we” and “us”), trading on the Nasdaq Global Market under the ticker symbol “RMNI”. The Company is a global provider of enterprise software support services. Its subscription-based software support products and services offer enterprise software licensees a choice of solutions that replace or supplement the support products offered by enterprise software vendors.

SIGNIFICANT ACCOUNTING POLICIES

SIGNIFICANT ACCOUNTING POLICIES	12 Months Ended
	Dec. 31, 2024
Accounting Policies [Abstract]
SIGNIFICANT ACCOUNTING POLICIES	SIGNIFICANT ACCOUNTING POLICIES Consolidation The Consolidated Financial Statements, which include the accounts of the Company and its wholly-owned subsidiaries, are prepared in conformity with generally accepted accounting principles in the United States of America (“U.S. GAAP”). All significant intercompany balances and transactions have been eliminated. Liquidity As of December 31, 2024, the Company’s current liabilities exceeded its current assets by $68.3 million, and the Company recorded a net loss of $36.3 million for the year ended December 31, 2024. As of December 31, 2024, the Company had available cash, cash equivalents and restricted cash of $89.2 million. As of December 31, 2024, the Company’s current liabilities included $258.0 million of deferred revenue whereby the costs of fulfilling the Company’s commitments to provide services to its customers was approximately 39% of the related deferred revenue for the year ended December 31, 2024. On April 30, 2024, the Company amended its $90 million five-year term loan (the “Original Credit Facility”) into a new five-year term loan of $75 million (the 2024 Credit Facility,” and together with the Original Credit Facility, the “Credit Facilities”) . Annual minimum principal payments over the five year term for the 2024 Credit Facility are 5%, 5%, 7.5%, 7.5% and 10%, respectively, with the remaining balance due at the end of the term. See Note 5 for further information regarding the Company’s 2024 Credit Facility and the Original Credit Facility. Additionally, the Company is obligated to make operating and financing lease payments that are due within the next 12 months in the aggregate amount of $5.0 million. During the year ended December 31, 2024, the global economy continued to experience interest rate and inflationary pressures, geopolitical conflicts, global supply chain issues, a rise in energy prices and the continuing effects of fiscal and monetary policies adopted by governments. Assuming the Company’s ability to operate continues not to be significantly adversely impacted by the related changes in the macroeconomic environment, geopolitical pressures, or the litigation matters described in Note 9, the Company believes that current cash, cash equivalents, restricted cash, and future cash flow from operating activities and the 2024 Credit Facility will be sufficient to meet the Company’s anticipated cash needs, including Credit Facility repayments, working capital needs, capital expenditures and other contractual obligations for at least 12 months from the issuance date of these financial statements. Use of Estimates The preparation of financial statements and related disclosures in conformity with U.S. GAAP requires the Company to make judgments, assumptions, and estimates that affect the amounts reported in its Consolidated Financial Statements and accompanying notes. The Company bases its estimates and assumptions on current facts, historical experience, and various other factors that it believes are reasonable under the circumstances, to determine the carrying values of assets and liabilities that are not readily apparent from other sources. The Company’s significant accounting estimates include, but are not necessarily limited to, the allowance for doubtful accounts receivable, valuation assumptions for stock options, operating lease right-of-use assets and liabilities, deferred income taxes and the related valuation allowances, accretion of discounts on debt, and the evaluation and measurement of contingencies. To the extent there are material differences between the Company’s estimates and the actual results, the Company’s future consolidated results of operation may be affected. Risks and Uncertainties Inherent in the Company’s business are various risks and uncertainties, including its rapidly changing industry. These risks include the Company’s ability to manage its rapid growth and its ability to attract new customers and expand sales to existing customers, risks related to litigation, as well as other risks and uncertainties. In the event that the Company does not successfully execute its business plan, certain assets may not be recoverable, certain liabilities may not be paid and investments in its capital stock may not be recoverable. The Company’s success depends upon the acceptance of its expertise in providing services, development of sales and distribution channels, and its ability to generate significant revenues and cash flows from the use of this expertise. Financial instruments that subject the Company to concentrations of credit risk consist primarily of cash, cash equivalents, restricted cash, and accounts receivable. The Company maintains its cash, cash equivalents and restricted cash at high-quality financial institutions, primarily in the United States of America. Deposits, including those held in foreign branches of global banks, may exceed the amount of insurance provided on such deposits. As of December 31, 2024 and 2023, the Company had cash and cash equivalents with a single financial institution for an aggregate of $32.0 million and $48.9 million, respectively. In addition, as of December 31, 2024, the Company had cash and cash equivalents with three other financial institutions totaling $44.9 million. The Company also had $0.4 million of restricted cash as of December 31, 2024. The Company has never experienced any losses related to these balances. Generally, credit risk with respect to accounts receivable is diversified due to the number of entities comprising the Company’s customer base and their dispersion across different geographies and industries. The Company performs ongoing credit evaluations on certain customers and generally does not require collateral on accounts receivable. The Company maintains reserves for potential bad debts, and historically such losses are generally not significant. Segments The Company operates as a single operating segment determines and discloses segment information in accordance with ASC 280, Segment Reporting (“ASC 280”). See Note 13 for further information regarding the Company’s segment information. Cash, Cash Equivalents and Restricted Cash All highly liquid investments purchased with an original maturity of three months or less that are freely available for the Company’s immediate and general business use are classified as cash and cash equivalents. Cash and cash equivalents consist primarily of demand deposits with financial institutions. The restricted cash consists of demand deposits that are pledged as collateral for corporate credit card debts. Accounts Receivable and Allowance for Doubtful Accounts Accounts receivable is recorded at the invoiced amount when an unconditional right to invoice and receive payment exists, such that only the passage of time is required before payment of consideration is due. Accounts receivable is presented net of an allowance for doubtful accounts on the consolidated balance sheets. The Company records a provision for doubtful accounts based on historical experience and a detailed assessment of the collectability of its accounts receivable. In estimating the allowance for doubtful accounts, the Company considers, among other factors, the aging of the accounts receivable, its historical write-offs, the credit worthiness of customers, and general economic conditions. Account balances are charged off against the allowance when the Company believes that it is probable that the receivable will not be recovered. Actual write-offs may either be in excess or less than the estimated allowance. Property and Equipment Property and equipment are recorded at cost less accumulated depreciation and amortization. Depreciation and amortization is calculated using the straight-line method over the estimated useful life of the following assets: Years Computer equipment 1 - 3 Furniture and fixtures 3 - 7 Capitalized software costs 3 - 7 Leasehold improvements Up to 8 years, not to exceed lease term Maintenance and repairs are expensed as incurred. Application development costs related to internal use software projects are capitalized and included in property and equipment. Preliminary planning activities and post implementation activities for internal use software projects are expensed as incurred. Construction-in-progress primarily consists of computer equipment and leasehold improvements that have not yet been placed into service for their intended use. Depreciation and amortization commence when assets are initially placed into service for their intended use. Deferred Contract Costs Costs incurred to obtain new client contracts and to extend existing client contracts are primarily comprised of sales commissions. Initial sales commissions are generally deferred and amortized over their estimated useful life, which is generally 4 years. We determined the period of benefit by taking into consideration the estimated life cycles for our customers, our technology and other factors. We recognized amortization expense related to deferred contract costs of $19.6 million, $19.4 million and $17.7 million for the years ended December 31, 2024, 2023 and 2022, respectively. Income Taxes Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. Valuation allowances are established when necessary to reduce deferred tax assets to the amount expected to be realized. The Company accounts for uncertain tax positions in accordance with ASC 740, Income Taxes (“ASC 740”), which applies to all tax positions related to income taxes. Under ASC 740, tax benefits are recognized when it is more-likely-than-not that a tax position will be sustained upon examination by the authorities. The Company recognizes interest and penalties accrued related to uncertain tax benefits as a component of income tax expense. Impairment of Long-lived Assets Long-lived assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Impairment is recognized only if the carrying amount of the long-lived assets is not recoverable and exceeds their fair value. The carrying amount of a long-lived asset is not recoverable if the carrying amounts of such assets exceed the estimates of future net undiscounted cash flows expected to be generated by such assets. An impairment charge is recognized for the amount by which the carrying amount of the asset, or asset group, exceeds its fair value. The Company recognized an impairment charge of $3.0 million for the year ended December 31, 2022, related to two of its office leases as the Company ceased use of a portion of the office space due to increased remote work since the COVID-19 pandemic. There was no such impairment charge for the years ended December 31, 2024 and 2023, respectively. Debt Issuance Costs and Discounts Debt issuance costs are costs incurred to obtain new debt financing or modify existing debt financing and consist of incremental direct costs incurred for professional fees and due diligence services, including reimbursement of similar costs incurred by the lenders. Debt issuance costs are allocated proportionately between funded and unfunded portions of debt. Amounts paid to the lenders when a financing is consummated are a reduction of the proceeds and are treated as a debt discount. Debt issuance costs and discounts related to funded debt are presented in the accompanying consolidated balance sheet as a reduction in the carrying value of the debt and are accreted to interest expense using the effective interest method. Debt issuance costs related to unfunded debt is presented in the accompanying consolidated balance sheet as a long-term asset and are amortized using the straight-line method over the contractual term of the debt agreement. Unamortized deferred debt issuance costs are not charged to expense when the related debt becomes a demand obligation due to the violation of terms so long as it is probable that the lenders will either waive the violation or will agree to amend or restructure the terms of the indebtedness. If either circumstance is probable, the deferred debt issuance costs continue to be amortized over the remaining term of the initial amortization period. If it is not probable, the costs will be charged to expense. Debt discounts and issuance costs are collectively referred to as DDIC. Revenue Recognition Revenue is primarily derived from support services, and to a lesser extent, software licensing and related maintenance and professional services. Revenue is recognized when performance obligations, as stipulated in the contracts, are transferred to a customer for an amount that reflects the consideration the Company expects to receive in exchange for those support services and service contracts. This occurs when the contracts are executed by both parties, the rights and obligations of the parties are identified, payment terms are identified, the contracts have commercial substance and collectability of consideration is probable. The Company’s contracts generally do not contain any refund provisions other than in the event of our non-performance or breach. However, the Company’s contracts may include non-standard terms negotiated with each respective client that may impact the amount and timing of revenue recognized. The Company determines revenue recognition through the following steps: • Identification of the contract with the customer. • Identification of the performance obligations. • Determination of the transaction price. • Allocation of the transaction price to the performance obligations. • Recognition of revenue when the performance obligations are satisfied. Most of the Company’s contracts contain a single performance obligation for subscription support services. In a limited number of arrangements, the Company also licenses software and related maintenance services under term-based arrangements or provides professional services. The Company’s performance obligations are evaluated for whether they can be distinct or should be accounted for as one performance obligation and primarily consist of (i) subscription support services or (ii) professional services sold on a time and materials basis. The transaction price is generally the same as the contractual price. Typically, the structure of our arrangements do not give rise to variable consideration. However, in those instances where variable consideration should exist, the Company includes in its estimates, additional revenue for variable consideration when it has an enforceable right, the amount can be estimated reliably and its realization is probable. Subscription Services The Company’s subscription support services are part of a comprehensive support program that helps clients keep their software and systems running smoothly and in full legal compliance. Subscription support services include product support (fixes and installation support), security, advanced support (performance tuning and interoperability), strategic roadmap services (upgrade process), global tax, legal and regulatory services, global security, proactive support services, strategic roadmap services, device and user interface support and account management services. Subscription contracts are generally non-cancelable and do not contain general rights of return. The Company’s support subscription is viewed as a stand-ready performance obligation comprised of a series of distinct services that is satisfied ratably over time as the services are provided. A time-elapsed output method is used to measure progress as the Company’s efforts are expended evenly throughout the period given the nature of the promise is a stand-ready service. Other Services Other services include both software licensing services and professional services. The Company’s software licensing includes both internally developed software licenses as well as third party licenses. The Company’s professional services consist of various consulting services, which include project oversight, minor software customization or enhancement, and testing of client-developed software customization. Services may be provided solely by the Company, by a partner of the Company, or in combination with the Company's partners. The Company’s professional services are generally provided under a separate statement of work from our subscription support services. Revenue is recognized as services are performed. Revenues generally include any taxes withheld by foreign customers and subsequently remitted to governmental authorities in those foreign jurisdictions. Foreign withholding taxes included in revenues amounted to $5.4 million, $4.7 million and $3.9 million for the years ended December 31, 2024, 2023 and 2022, respectively. The Company typically invoices its customers before the start of the support period, in annual and multi-year installments. When revenue recognized on a contract exceeds billings, the Company records a contract asset. For the years ended December 31, 2024 and 2023, contract assets amounted to $1.3 million and $0.8 million, respectively, and are included in prepaid expenses and other on the consolidated balance sheets. Deferred revenue is a contract liability that consists of billings issued that are non-cancellable in advance of revenue recognition. Deferred revenue is recognized as the Company satisfies its performance obligations over the term of the contracted service period. The Company’s remaining performance obligations represent all future non-cancellable revenue under contract that has not yet been recognized as revenue, and includes deferred revenue and unbilled amounts. As of December 31, 2024, remaining performance obligations amounted to $587.9 million, of which $281.2 million was billed and recorded as deferred revenue. The Company expects to recognize revenue on approximately $258.0 million of the billed remaining performance obligations over the next 12 months, with the remaining deferred revenue balance recognized thereafter. Advertising Advertising costs are charged to sales and marketing expense in the period incurred. Advertising expenses were $1.7 million, $2.1 million and $1.7 million for the years ended December 31, 2024, 2023 and 2022, respectively. Legal Costs Legal fees and costs are charged to general and administrative expense as incurred, other than legal fees and costs that are accounted for as deferred offering costs and debt issuance costs. Loss Contingencies The Company is subject to various loss contingencies arising in the ordinary course of business. An estimated loss contingency is accrued when it is probable that an asset has been impaired or a liability has been incurred and the amount of loss can be reasonably estimated. If some amount within a range of probable loss appears to be a better estimate than any other amount within the range, the Company accrues that amount. Alternatively, when no amount within a range of probable loss appears to be a better estimate than any other amount, the Company accrues the lowest amount in the range. If the Company determines that a loss is reasonably possible and the range of the loss is estimable, then the Company discloses the range of the possible loss if the upper end of the range is material. If the Company cannot estimate the range of loss, it will disclose the reason why it cannot estimate the range of loss, if there is a reasonable possibility that the amount of loss may be material. The Company regularly evaluates current information available to it to determine whether an accrual is required, an accrual should be adjusted and if a range of possible loss should be disclosed. Stock-Based Compensation The Company measures the cost of employee and director services received in exchange for all equity awards granted, based on the fair market value of the award as of the grant date. The Company computes the fair value of options using the Black-Scholes-Merton (“BSM”) option pricing model. The Company recognizes the cost of the equity awards over the period that services are provided to earn the award, usually the vesting period. For restricted stock units (“RSUs”), including performance units (“PSUs”) subject to performance conditions, the fair value of these awards is equal to the fair value of the Company’s common stock on the date of grant. The PSU fair value is subject to the performance measures for those awards based on the level of achievement. Stock-based compensation cost is recognized as an expense on a straight-line basis over the requisite service period as if the award was, in substance, a single award. Stock-based compensation expense is recognized based on awards ultimately expected to vest whereby estimates of forfeitures are based upon historical experience. Foreign Currency The Company’s reporting currency is the U.S. Dollar, while the functional currencies of its foreign subsidiaries are their respective local currencies. The asset and liability accounts of the foreign subsidiaries are translated from their local currencies at the exchange rates in effect on the balance sheet date. Revenue and expenses are translated at average rates of exchange prevailing during the period. Gains and losses resulting from the translation of the subsidiary balance sheets are recorded net of tax as a component of accumulated other comprehensive loss. Gains and losses from foreign currency transactions are recorded in other income and expense in the consolidated statements of operations and comprehensive loss. The tax effect has not been material to date. Earnings (Loss) Per Common Share Basic net income (loss) per common share is computed by dividing the net income (loss) applicable to common stockholders by the weighted average number of common shares outstanding for each period presented. Diluted net income per common share is computed using the treasury stock method by giving effect to the exercise of all potential shares of Common Stock, including stock options, restricted stock and warrants to the extent dilutive. Reclassification of Prior Year Amounts Prior year amounts of ROU assets for Brazil have been reclassified from Rest of World for consistency with the current year presentation. This reclassification had no effect on the Consolidated Financial Statements. Recently Adopted Accounting Pronouncements The following accounting standards were adopted during the fiscal year 2024: In November 2023, the FASB issued ASU 2023-07, “Segment Reporting - Improvements to Reportable Segment Disclosures.” The guidance expands annual and interim disclosure requirements for reportable segments, primarily through enhanced disclosures about significant segment expenses. ASU 2023-07 is effective for annual periods beginning after December 15, 2023 and interim periods within fiscal years beginning after December 15, 2024. The Company adopted this guidance for the year ending December 31, 2024. See Note 13 for further information regarding the Company’s segment information.

LEASES

LEASES	12 Months Ended
	Dec. 31, 2024
Leases [Abstract]
LEASES	Operating Leases The Company has operating leases for real estate and equipment with an option to renew the leases in the range of one month to five years. Some of the leases include the option to terminate the leases upon a specified notice period with a penalty. The Company’s leases have various remaining lease terms ranging from three months to sixty-two months. The Company’s lease agreements may include renewal or termination options for varying periods that are generally at the Company’s discretion. The Company’s lease terms only include those periods related to renewal options the Company believes are reasonably certain to exercise. The Company generally does not include these renewal options as it is not reasonably certain to renew at the lease commencement date. This determination is based on consideration of certain economic, strategic and other factors that the Company evaluates at lease commencement date and reevaluates throughout the lease term. Some leases also include options to terminate the leases and the Company only includes those periods beyond the termination date if it is reasonably certain not to exercise the termination option. The Company uses a discount rate to calculate the ROU asset and lease liability. As most of the Company’s leases do not provide an implicit rate, the Company uses an estimated incremental borrowing rate based on the information available at the lease commencement date in determining the present value of future payments. Some leasing arrangements require variable payments that are dependent on usage or may vary for other reasons, such as payments for insurance and tax payments. The variable portion of lease payments is not included in the Company’s ROU assets or lease liabilities. Rather, variable payments, other than those dependent upon an index or rate, are expensed when the obligation for those payments is incurred and are included in lease expenses recorded in selling and administrative expenses on the Consolidated Statements of Operations. The Company has lease agreements with both lease and non-lease components that are treated as a single lease component for all underlying asset classes. Accordingly, all expenses associated with a lease contract are accounted for as lease expenses. The Company has elected to apply the short-term lease exception for all underlying asset classes. That is, leases with a term of 12 months or less are not recognized on the balance sheet, but rather expensed on a straight-line basis over the lease term. The Company’s leases do not include significant restrictions or covenants, and residual value guarantees are generally not included within its operating leases. As of December 31, 2024, the Company did not have any additional material operating leases that have not yet commenced. The components of operating lease expense and supplemental balance sheet information for the years ended December 31, 2024, 2023 and 2022 were as follows (in thousands): 2024 2023 2022 Operating lease expense related to ROU assets and liabilities $ 4,566 $ 4,483 $ 5,530 Other lease expense 695 512 838 Total lease expense $ 5,261 $ 4,995 $ 6,368 Other information related to leases as of December 31, was as follows (in thousands): Supplemental Balance Sheet Information 2024 2023 Operating lease right-of-use assets, noncurrent $ 7,161 $ 5,941 Operating lease liabilities, current $ 3,967 $ 4,321 Operating lease liabilities, noncurrent 7,064 6,841 Total operating lease liabilities $ 11,031 $ 11,162 Weighted Average Remaining Lease Term Years Operating Leases 3.1 Weighted Average Discount Rate Operating Leases 8.6 % Maturities of operating lease liabilities as of December 31, 2024 were as follows (in thousands): Years Ending December 31: 2025 $ 4,634 2026 4,095 2027 1,632 2028 1,351 2029 767 Thereafter 57 Total future undiscounted lease payments 12,536 Less imputed interest (1,505) Total $ 11,031 For the years ended December 31, 2024 and 2023, the Company paid $5.7 million and $5.5 million, respectively, for operating leases. Finance Leases The Company has entered into various financing lease agreements for certain computer equipment, with one lease agreement outstanding as of December 31, 2024. The remaining lease term is 9 months with an annual implied interest rate of 7.9%. As of December 31, 2024, the future annual minimum lease payments under financing lease obligations are as follows (in thousands): Years ending December 31: 2025 $ 332 Thereafter — Total minimum lease payments 332 Less amounts representing interest (10) Present value of minimum lease payments 322 Less current portion, included in accrued expenses (322) Long-term obligation, included in other long-term liabilities $ — As of December 31, 2024 and 2023, the gross value of leased equipment (included as a component of property and equipment on the consolidated balance sheets) was $5.0 million and was fully depreciated, respectively.
LEASES	Operating Leases The Company has operating leases for real estate and equipment with an option to renew the leases in the range of one month to five years. Some of the leases include the option to terminate the leases upon a specified notice period with a penalty. The Company’s leases have various remaining lease terms ranging from three months to sixty-two months. The Company’s lease agreements may include renewal or termination options for varying periods that are generally at the Company’s discretion. The Company’s lease terms only include those periods related to renewal options the Company believes are reasonably certain to exercise. The Company generally does not include these renewal options as it is not reasonably certain to renew at the lease commencement date. This determination is based on consideration of certain economic, strategic and other factors that the Company evaluates at lease commencement date and reevaluates throughout the lease term. Some leases also include options to terminate the leases and the Company only includes those periods beyond the termination date if it is reasonably certain not to exercise the termination option. The Company uses a discount rate to calculate the ROU asset and lease liability. As most of the Company’s leases do not provide an implicit rate, the Company uses an estimated incremental borrowing rate based on the information available at the lease commencement date in determining the present value of future payments. Some leasing arrangements require variable payments that are dependent on usage or may vary for other reasons, such as payments for insurance and tax payments. The variable portion of lease payments is not included in the Company’s ROU assets or lease liabilities. Rather, variable payments, other than those dependent upon an index or rate, are expensed when the obligation for those payments is incurred and are included in lease expenses recorded in selling and administrative expenses on the Consolidated Statements of Operations. The Company has lease agreements with both lease and non-lease components that are treated as a single lease component for all underlying asset classes. Accordingly, all expenses associated with a lease contract are accounted for as lease expenses. The Company has elected to apply the short-term lease exception for all underlying asset classes. That is, leases with a term of 12 months or less are not recognized on the balance sheet, but rather expensed on a straight-line basis over the lease term. The Company’s leases do not include significant restrictions or covenants, and residual value guarantees are generally not included within its operating leases. As of December 31, 2024, the Company did not have any additional material operating leases that have not yet commenced. The components of operating lease expense and supplemental balance sheet information for the years ended December 31, 2024, 2023 and 2022 were as follows (in thousands): 2024 2023 2022 Operating lease expense related to ROU assets and liabilities $ 4,566 $ 4,483 $ 5,530 Other lease expense 695 512 838 Total lease expense $ 5,261 $ 4,995 $ 6,368 Other information related to leases as of December 31, was as follows (in thousands): Supplemental Balance Sheet Information 2024 2023 Operating lease right-of-use assets, noncurrent $ 7,161 $ 5,941 Operating lease liabilities, current $ 3,967 $ 4,321 Operating lease liabilities, noncurrent 7,064 6,841 Total operating lease liabilities $ 11,031 $ 11,162 Weighted Average Remaining Lease Term Years Operating Leases 3.1 Weighted Average Discount Rate Operating Leases 8.6 % Maturities of operating lease liabilities as of December 31, 2024 were as follows (in thousands): Years Ending December 31: 2025 $ 4,634 2026 4,095 2027 1,632 2028 1,351 2029 767 Thereafter 57 Total future undiscounted lease payments 12,536 Less imputed interest (1,505) Total $ 11,031 For the years ended December 31, 2024 and 2023, the Company paid $5.7 million and $5.5 million, respectively, for operating leases. Finance Leases The Company has entered into various financing lease agreements for certain computer equipment, with one lease agreement outstanding as of December 31, 2024. The remaining lease term is 9 months with an annual implied interest rate of 7.9%. As of December 31, 2024, the future annual minimum lease payments under financing lease obligations are as follows (in thousands): Years ending December 31: 2025 $ 332 Thereafter — Total minimum lease payments 332 Less amounts representing interest (10) Present value of minimum lease payments 322 Less current portion, included in accrued expenses (322) Long-term obligation, included in other long-term liabilities $ — As of December 31, 2024 and 2023, the gross value of leased equipment (included as a component of property and equipment on the consolidated balance sheets) was $5.0 million and was fully depreciated, respectively.

OTHER FINANCIAL INFORMATION

OTHER FINANCIAL INFORMATION	12 Months Ended
	Dec. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
OTHER FINANCIAL INFORMATION	OTHER FINANCIAL INFORMATION Cash, cash equivalents and restricted cash As of December 31, 2024 and 2023, cash, cash equivalents and restricted cash were as follows (in thousands): 2024 2023 Cash and cash equivalents $ 88,792 $ 115,424 Restricted cash 430 428 Total cash, cash equivalents and restricted cash $ 89,222 $ 115,852 Allowance for Doubtful Accounts Activity in the allowance for doubtful accounts is set forth below for the years ended December 31, 2024, 2023 and 2022 (in thousands): 2024 2023 2022 Allowance, beginning of year $ 656 $ 723 $ 576 Provisions 512 209 218 Write offs, net of recoveries (515) (276) (71) Allowance, end of year $ 653 $ 656 $ 723 Prepaid Expenses and Other Current Assets As of December 31, 2024 and 2023, prepaid expenses and other current assets consisted of the following (in thousands): 2024 2023 Prepaid expenses and deposits $ 11,942 $ 17,514 Foreign tax refunds receivable 2,846 3,228 Other 4,406 4,905 Total $ 19,194 $ 25,647 Property and Equipment As of December 31, 2024 and 2023, property and equipment consisted of the following (in thousands): 2024 2023 Computer equipment $ 19,923 $ 18,838 Furniture and fixtures 2,993 2,864 Capitalized software costs 4,784 3,937 Leasehold improvements 2,674 1,373 Construction-in-progress 822 1,715 Total property and equipment 31,196 28,727 Less accumulated depreciation (21,305) (18,231) Property and equipment, net $ 9,891 $ 10,496 Depreciation expense was $3.6 million, $2.8 million and $2.5 million for the years ended December 31, 2024, 2023 and 2022, respectively. Deferred Contract Costs Activity for deferred contract costs for the years ended December 31, 2024 and 2023 consisted of the following (in thousands): 2024 2023 Deferred contract costs, current and noncurrent as of the beginning of the period $ 41,493 $ 40,726 Capitalized commissions during the period 17,227 20,144 Amortized deferred contract costs during the period (19,560) (19,377) Deferred contract costs, current and noncurrent, as of the end of the period $ 39,160 $ 41,493 Other Accrued Liabilities, including Accrued Reorganization Costs As of December 31, 2024 and 2023, other accrued liabilities consisted of the following (in thousands): 2024 2023 Accrued sales and other taxes $ 8,137 $ 7,963 Accrued professional fees 3,857 3,551 Accrued reorganization costs 1,052 — Current maturities of capital lease obligations 322 360 Income taxes payable 1,771 1,771 Accrued litigation settlement costs 201 82 Other accrued expenses 5,348 4,401 Total other accrued liabilities $ 20,688 $ 18,128 During the second quarter of 2024, the Company began a process to optimize its cost structure. The reorganization activity for the years ended December 31, 2024 and 2023 consisted of the following (in thousands): 2024 2023 Accrued reorganization costs, as of the beginning of period $ — $ — Charges 5,737 59 Cash Payments (4,683) (59) Foreign currency impact (2) — Accrued reorganization costs, as of the end of period $ 1,052 $ — Deferred Revenue Activity for deferred revenue for the years ended December 31, 2024 and 2023 consisted of the following (in thousands): 2024 2023 Deferred revenue, current and noncurrent, as of the beginning of the period $ 286,974 $ 299,921 Billings, net 422,976 418,549 Revenue recognized (428,753) (431,496) Deferred revenue, current and noncurrent, as of the end of the period $ 281,197 $ 286,974 Other Income (Expenses), Net For the years ended December 31, 2024, 2023 and 2022, other expenses, net consisted of the following (in thousands): 2024 2023 2022 Interest and other income $ 3,593 $ 3,701 $ 228 Foreign currency gain (loss) (1,221) (330) 12 Other expenses (582) (382) (253) Total other income (expenses), net $ 1,790 $ 2,989 $ (13)

DEBT

DEBT	12 Months Ended
	Dec. 31, 2024
Debt Disclosure [Abstract]
DEBT	DEBT Debt is presented net of debt discounts and issuance costs on the Company’s balance sheets. As of December 31, 2024 and December 31, 2023, debt consisted of the following (in thousands): 2024 2023 Term loan $ 70,280 $ 70,140 Revolving line of credit 15,000 — Less current maturities (3,093) (5,912) Long-term debt, net of current maturities $ 82,187 $ 64,228 For the years ended December 31, 2024, 2023 and 2022, the Company made quarterly principal payments totaling $3.6 million, $5.6 million and $4.5 million, respectively. On May 31, 2022, the Company also prepaid $5.0 million of indebtedness outstanding under its Credit Facility with no prepayment penalty. On April 30, 2024, the Company refinanced its Original Credit Facility, which had an outstanding principal balance of $70.9 million, with the 2024 Credit Facility, a new five-year senior secured credit facility consisting of a $75.0 million term loan and a $35.0 million revolving line of credit. For the term loan, the Company has a choice of interest rates between (a) the Secured Overnight Financing Rate (“SOFR”) and (b) a Base Rate (as defined in the 2024 Credit Facility), in each case plus an applicable margin. The applicable margin is based on the Company’s Consolidated Total Leverage Ratio (as defined in the 2024 Credit Facility) and whether the Company elects SOFR (ranging from 2.75% to 3.5%) or Base Rate (ranging from 1.75% to 2.5%). Annual minimum principal payments over the five-year term for the 2024 Credit Facility are 5%, 5%, 7.5%, 7.5%, and 10%, respectively, with the remaining balance due at the end of the term. For the years ended December 31, 2024 and 2023, the effective interest rate under the term loans for both the 2024 Credit Facility and the Original Credit Facility was 8.8% and 8.2%, respectively. For the revolving line of credit, the Company has a choice of interest rates between (a) the Secured Overnight Financing Rate (“SOFR”) and (b) a Base Rate (as defined in the 2024 Credit Facility), in each case plus an applicable margin. The applicable margin is based on the Company’s Consolidated Total Leverage Ratio (as defined in the 2024 Credit Facility) and whether the Company elects SOFR (ranging from 2.75% to 3.5%) or Base Rate (ranging from 1.75% to 2.5%). The revolving line of credit bears interest on the unused portion of the credit line at rates of 25 to 40 basis points, depending on the Company’s Consolidated Total Leverage Ratio. For the year ended December 31, 2024, the average interest rate under the revolving line of credit under the 2024 Credit Facility was 7.5%. The refinancing was accounted for as a debt modification under ASC 470-50 as the terms of the 2024 Credit Facility were not substantially different than the terms of the Original Credit Facility. Under debt modification accounting, third party costs are expensed as incurred. During the year ended December 30, 2024, the Company expensed $0.2 million in third party transaction costs in connection with the modification. Fees paid to the creditor of $1.1 million were included with the remaining unamortized discount from the Original Credit Facility and are being amortized as an adjustment to interest expense over the remaining term of the 2024 Credit Facility. Pursuant to a Guaranty and Security Agreement, dated April 30, 2024, among the Credit Parties (as defined in the 2024 Credit Facility) and Capital One, National Association, as agent (the “2024 Guaranty and Security Agreement”), the obligations under the 2024 Credit Facility are guaranteed by certain of the Company’s subsidiaries and are secured, subject to customary permitted liens and exceptions, by a lien on substantially all assets of the Credit Parties. The 2024 Credit Facility contains certain financial covenants, including a minimum fixed charge coverage ratio greater than 1.25, a total leverage ratio less than 3.75, and a minimum liquidity balance of at least $20 million in U.S. cash. In February 2023, the Company amended its Original Credit Facility. The amendment implemented, among other things, certain changes in the reference rate from the London Interbank Offered Rate (“LIBOR”) to SOFR. The fair value of the term loan under the 2024 Credit Facility was $73.9 million (Level 2 inputs) as of December 31, 2024 compared to the carrying value of $70.3 million as of December 31, 2024. The fair value of the term loan under the Original Credit Facility was $73.1 million (Level 2 inputs) as of December 31, 2023 compared to the carrying value of $72.3 million as of December 31, 2023. Effective April 30, 2024, the Company’s interest rate swap agreement was amended in connection with the 2024 Credit Facility to match the new five-year term. The new interest rate swap agreement has a notional value of $40.0 million, with a fixed payer SOFR rate of 3.71% and an initial floating SOFR rate of 5.32%. The floating rate is reset at each month end and the term of the interest rate swap agreement coincides with that of the 2024 Credit Facility. See Note 12 for further information regarding the fair value accounting for the interest rate swap agreement. The modification of the interest rate swap agreement did not have a material impact on the Company’s Consolidated Financial Statements. Under the 2024 Credit Facility, the Company has $20.0 million in available borrowings under the revolving line of credit as of December 31, 2024. On October 21, 2024, the Company borrowed $15.0 million under the revolving line of credit, which remained outstanding as of December 31, 2024. Interest Expense The components of interest expense for the years ended December 31, 2024, 2023 and 2022 are presented below (in thousands): 2024 2023 2022 Credit Facilities: Interest expense under term loan $ 5,032 $ 4,475 $ 3,205 Accretion expense related to discount and issuance costs under the term loan 765 973 973 Interest expense under revolving line of credit 223 — — Interest for other items 285 74 93 Total interest expense $ 6,305 $ 5,522 $ 4,271

CAPITAL STRUCTURE

CAPITAL STRUCTURE	12 Months Ended
	Dec. 31, 2024
Stockholders' Equity Note [Abstract]
CAPITAL STRUCTURE	Preferred Stock Upon completion of the Delaware Domestication discussed in Note 1, the Company is authorized to issue 100,000,000 preferred shares with a par value of $0.0001 per share in one or more series. The Company’s board of directors is authorized to establish the voting rights, if any, designations, powers, preferences, special rights, and any qualifications, limitations and restrictions thereof, applicable to the shares of each series. The Board of Directors had authorized the issuance of up to 180,000 shares of Series A Preferred Stock. All shares of the Series A Preferred Stock had been redeemed as of July 20, 2021. Common Stock As of December 31, 2024 and 2023, the Company is authorized to issue up to 1,000,000,000 shares of Common Stock, with a par value of $0.0001 per share. Holders of the Company’s shares of Common Stock are entitled to one vote for each share. Common Stock Retired On May 28, 2022, the Board of Directors authorized an increase to the Company’s previously announced Common Stock repurchase program to increase the value of the shares that could be acquired by the Company from up to $15.0 million over two years to up to $50.0 million over the next four years, subject to compliance with the Company’s Credit Facility, provided that all other applicable conditions and legal requirements are satisfied. On February 27, 2022, the Board of Directors approved the adoption of a stock repurchase program to acquire up to $15.0 million of the Company’s Common Stock both on the open market and in privately negotiated transactions, including through Rule 10b5-1 plans, through March 4, 2024, subject to compliance with the Company’s Credit Facility, which was amended effective January 14, 2022 to increase the aggregate value of the shares of Common Stock that could be acquired by the Company to no greater than $15.0 million during the term of the Credit Facility, provided that all other applicable conditions and legal requirements are satisfied. For the year ended December 31, 2024, the Company did not acquire any shares of Company Stock. For the year ended December 31, 2023, the Company acquired an aggregate 0.2 million shares of Common Stock on the open market at a total cost of $1.0 million. For the year ended December 31, 2022, the Company acquired an aggregate 0.9 million shares of Common Stock on the open market at a total cost of $4.7 million. Upon completion of all repurchase transactions, the associated shares of Common Stock were retired.

STOCK-BASED COMPENSATION AND WA

STOCK-BASED COMPENSATION AND WARRANTS	12 Months Ended
	Dec. 31, 2024
STOCK OPTIONS AND WARRANTS [Abstract]
STOCK-BASED COMPENSATION AND WARRANTS	Overview of Equity Incentive Plans In October 2013, the Company established the 2013 Equity Incentive Plan, as amended and restated in July 2017 (the “2013 Plan”) that provides for grants of stock options, stock appreciation rights, restricted stock, restricted stock units ("RSUs"), performance units (“PSUs”). As of December 31, 2024, the Company had stock options of approximately 9.6 million shares, RSUs of approximately 4.8 million shares and PSUs of 0.8 million shares outstanding under the 2013 Plan. As of December 31, 2024, there are approximately 5.4 million shares available for future grants. The 2013 Plan will expire on July 31, 2027. The 2013 Plan provides for stock options to be granted to employees and directors at an exercise price not less than 100% of the fair value at the grant date. The options granted generally have a maximum term of 10 years from grant date and are exercisable upon vesting. Option granted to employees generally vest as to one-third of the shares subject to the award on each anniversary of the designated vesting commencement date, which may precede the grant date of such award. Options granted to directors generally vest for all of the shares one year after the grant date. On the first day of each fiscal year beginning in 2018, the 2013 Plan provides that the number of authorized shares available for issuance will increase in an amount equal to the lesser of (i) 4.8 million shares, (ii) 4% of the outstanding shares of all classes of the Company’s Common Stock as of the last day of the immediately preceding fiscal year; or (iii) such other amount as the Company’s Board of Directors may determine. The Board of Directors approved an increase in the authorized shares of 3.6 million shares on February 26, 2025. Stock Options The following table sets forth the summary of stock option activity under the Company’s Stock Plans for the years ended December 31, 2024, 2023 and 2022, (shares in thousands): 2024 2023 2022 Shares Price (1) Term (2) Shares Price (1) Term (2) Shares Price (1) Term (2) Outstanding, beginning of year 7,800 $ 5.77 6,994 $ 6.17 6,824 $ 5.92 Granted 3,462 2.66 2,043 4.13 1,352 5.58 Forfeited (396) 4.68 (336) 5.84 (434) 5.94 Expired (1,303) 5.81 (844) 5.44 (194) 5.96 Exercised — — (57) 1.38 (554) 1.83 Outstanding, end of year (3)(4) 9,563 4.68 6.9 7,800 5.77 5.9 6,994 6.17 5.5 Vested, end of year (3) 4,772 6.22 4.6 4,744 6.36 4.1 4,754 6.17 4.0 ____________________ (1) Represents the weighted average exercise price. (2) Represents the weighted average remaining contractual term until the stock options expire. (3) As of December 31, 2024, 2023 and 2022, the aggregate intrinsic value of stock options outstanding was $0.2 million, $0.1 million, and $0.2 million, respectively. As of December 31, 2024, 2023 and 2022, the aggregate intrinsic value of vested stock options was $2 thousand, $5 thousand and $0.2 million, respectively. (4) The number of outstanding stock options that are not expected to ultimately vest due to forfeiture amounted to 0.9 million shares as of December 31, 2024. The following table presents the total number of shares available for grant under the 2013 Plan for the years ended December 31, 2024, 2023 and 2022 (in thousands): 2024 2023 2022 Available, beginning of year 8,481 7,543 4,324 Stock options granted (3,462) (2,043) (1,352) RSUs and PSUs granted (5,372) (2,113) (893) Expired options under Stock Plans 1,303 844 194 Forfeited options under Stock Plans 396 336 434 Forfeited RSUs and PSUs under Stock Plans 449 200 559 Shares issued — (75) (60) Shares repurchased — 248 853 Newly authorized by Board of Directors 3,584 3,541 3,484 Available, end of year 5,379 8,481 7,543 Fair Value of Stock Options The fair value of each stock option grant under the Stock Plans was estimated on the date of grant using the BSM option-pricing model, with the following weighted-average assumptions for the years ended December 31, 2024, 2023 and 2022: 2024 2023 2022 Expected life (in years) 6.0 6.0 6.0 Volatility 65 % 56 % 46 % Dividend yield — % — % — % Risk-free interest rate 4.3 % 3.8 % 2.7 % The BSM model requires various highly subjective assumptions that represent management’s best estimates of the fair value of the Company’s Common Stock, volatility, risk-free interest rates, expected term, and dividend yield. The Common Stock option value is based on the Company’s closing market price on the date of grant. The expected term represents the weighted-average period that options granted are expected to be outstanding giving consideration to vesting schedules. Since the Company does not have an extended history of actual exercises, the Company has estimated the expected term using a simplified method which calculates the expected term as the average of the time-to-vesting and the contractual life of the awards. The Company has never declared or paid cash dividends and does not plan to pay cash dividends in the foreseeable future; therefore, the Company used an expected dividend yield of zero. The risk-free interest rate is based on U.S. Treasury rates in effect during the expected term of the grant. The expected volatility is based on historical volatility of publicly-traded peer companies. There were no stock option exercises for the year ended December 31, 2024. The intrinsic value of the vested employee options exercised during the years ended December 31, 2023 and 2022 was $0.2 million and $1.9 million, respectively. The weighted-average grant date fair value per share of employee options granted for the years ended December 31, 2024, 2023 and 2022 was $1.66, $2.30 and $2.64, respectively. As of December 31, 2024, 2023 and 2022, total unrecognized compensation cost related to unvested stock options was $5.7 million, $4.6 million and $4.1 million, respectively. The remaining unrecognized costs are expected to be recognized on a straight-line basis over a weighted-average period of approximately 2.28 years. Restricted Stock Units For the year ended December 31, 2024, the Board of Directors granted RSUs under the 2013 Plan for an aggregate of approximately 4.3 million shares of Common Stock to non-employee members of the Board of Directors, officers and employees of the Company. These RSUs vest over periods ranging from 12 to 36 months from the respective grant dates and the awards are subject to forfeiture upon termination of employment or service on the Board of Directors. Based on the weighted average fair market value of the Common Stock of $2.64 per share on the date of grant, the aggregate fair value for the shares underlying the RSUs amounted to $11.3 million as of the grant date that is being recognized as compensation cost over the vesting period. Accordingly, compensation expense of $5.1 million, $7.4 million and $8.2 million was recognized for the years ended December 31, 2024, 2023 and 2022, respectively. The unrecognized portion of $8.7 million is expected to be charged to expense on a straight-line basis as the RSUs vest over a weighted-average period of approximately 2.33 years. Performance Units Under the 2024 Long-Term Incentive Plan, the Company granted 0.8 million PSUs with a fair market value of $2.47 on May 6, 2024. The PSUs were measured over a performance period beginning on January 1, 2024 and ending on December 31, 2024 (the “Performance Period”), but will remain subject to a continued service-based vesting requirement. Half of the PSUs awarded are eligible to vest based on the Company’s achievement against a target adjusted EBITDA goal for fiscal year 2024, and the remaining half of the PSUs awarded will be eligible to vest based on the Company’s achievement against a target total revenue goal for fiscal year 2024. The ultimate number of PSUs that may vest (as calculated, the “Earned PSUs”) range from zero to 200% of the granted PSUs. Under the 2023 Long-Term Incentive Plan, the Company granted 0.6 million PSUs on April 3, 2023 with a fair market value of $3.93 at the time of the grant. The Earned PSUs under the April 3, 2023 grant were earned at 151% which resulted in a grant of 0.3 million PSUs on April 3, 2024. Under the terms of the 2023 LTI Plan, the Earned PSUs vest in equal annual installments on the first, second and third anniversaries of the Date of Grant, generally subject to the awardee continuing to be a Service Provider through the applicable vesting date. The Company recognized compensation expense related to PSUs of $1.5 million and $1.5 million for the years ended December 31, 2024 and 2023, respectively. As of December 31, 2024, the unrecognized expense of $0.9 million net of forfeitures is expected to be charged to expense on a graded basis as the PSUs vest over a weighted-average period of approximately 1.89 years. Stock-Based Compensation Expense The aggregate stock-based compensation expense for stock options, RSUs and PSUs for the years ended December 31, 2024, 2023 and 2022 is classified as follows (in thousands): 2024 2023 2022 Cost of revenues $ 1,756 $ 1,972 $ 2,052 Sales and marketing 2,208 2,844 3,146 General and administrative 5,581 7,706 5,697 Total $ 9,545 $ 12,522 $ 10,895 Employee Stock Purchase Plan At the Annual Meeting of Stockholders held on June 7, 2018, the Company’s stockholders approved the Rimini Street, Inc. 2018 Employee Stock Purchase Plan (the “ESPP”). The ESPP provides for the purchase by employees of up to an aggregate of 5.0 million shares of Common Stock. The purchase price per share at which shares are sold in an offering period under the ESPP will be equal to the lesser of 85% of the fair market value of the shares (i) on the first trading day of the offering period, or (ii) on the purchase date (i.e., the last trading day of the offering period). Offering periods will consist of two six-month periods generally commencing twice each calendar year. The purpose of the ESPP is to provide an opportunity for eligible employees of the Company to purchase shares of the Company at a discount through voluntary contributions from such employees’ eligible pay, thereby attracting, retaining and rewarding such persons and strengthening the mutuality of interest between such employees and the Company’s stockholders. Through December 31, 2024, no offering period under the ESPP had commenced and no shares of Common Stock have been issued under the ESPP. Outstanding Warrants As of December 31, 2024 , warrants were outstanding for an aggregate of 3.4 million shares of Common Stock and were exercisable at $5.64 per share. The Company’s remaining outstanding warrants are currently exercisable. The exercise price and number of shares issuable upon exercise of the warrants may be adjusted in certain circumstances including in the event of a stock dividend, recapitalization, reorganization, merger or consolidation. A summary of the terms of outstanding warrants and the number of shares of RMNI Common Stock issuable upon exercise, is presented below as of December 31, 2024 and 2023 (in thousands, except per share amounts): Issuance Date Expiration Date Exercise Price Number of Shares Description 2024 2023 Origination Agent Warrant October 2017 June 2026 (1) $ 5.64 3,440 3,440 (2) _____________________ (1) The expiration date for the Origination Agent Warrant is the earlier to occur of the stated expiration date or the date when the Company experiences a change of control. (2)

INCOME TAXES

INCOME TAXES	12 Months Ended
	Dec. 31, 2024
Income Tax Disclosure [Abstract]
INCOME TAXES	For the years ended December 31, 2024, 2023 and 2022, income (loss) before income taxes was as follows (in thousands): 2024 2023 2022 Domestic $ (50,316) $ 29,299 $ (9,012) International 13,673 11,933 12,817 $ (36,643) $ 41,232 $ 3,805 For the years ended December 31, 2024, 2023 and 2022, the reconciliation between the income tax benefit computed by applying the statutory U.S. federal income tax rate to the pre-tax income before income taxes and total income taxes recognized in the financial statements was as follows (in thousands): 2024 2023 2022 Income tax (expense) benefit at statutory U.S. federal rate $ 7,695 $ (8,658) $ (799) Income tax benefit attributable to U.S. states, net 112 491 53 Permanent differences: Non-deductible expenses (329) (116) (206) Stock-based compensation (1,275) (1,666) (796) Other (328) 543 600 Global intangible low taxed income (170) (40) (206) Foreign rate differential and foreign tax credits (499) (600) (868) Foreign withholding taxes (5,422) (4,679) (3,495) Other 512 (464) (650) Decrease in valuation allowance 75 16 82 Total income tax (expense) benefit $ 371 $ (15,173) $ (6,285) For tax years beginning after January 1, 2018, Global Intangible Low Tax Income (GILTI) requires companies to report income from its foreign subsidiaries that exceeds 10% of the calculated deemed tangible return on its fixed assets. The Company determined the tax effect (before valuation allowance) of the GILTI income inclusion for the year ended December 31, 2024 was $0.8 million. Under U.S. GAAP, the Company is allowed to make an accounting policy choice of either (1) treating taxes due on future U.S. inclusions in taxable income related to GILTI as a current-period expense when incurred (the “period cost method”) or (2) factoring such amounts into a company’s measurement of its deferred taxes (the “deferred method”). The Company has elected to treat GILTI as a current period expense and will not record GILTI deferred taxes. For the years ended December 31, 2024, 2023 and 2022, income taxes consisted of the following (in thousands): 2024 2023 2022 Current income tax expense: Federal $ — $ — $ — State (261) (282) (273) Foreign (9,198) (8,246) (8,083) Total current income tax expense (9,459) (8,528) (8,356) Deferred income tax (expense) benefit: Federal 9,248 (7,477) 1,336 State 419 734 155 Foreign 163 98 580 Total deferred income tax (expense) benefit 9,830 (6,645) 2,071 Total (provision) benefit for income taxes $ 371 $ (15,173) $ (6,285) As of December 31, 2024 and 2023, the tax effects of temporary differences that give rise to significant portions of the deferred tax assets and liabilities were as follows (in thousands): 2024 2023 Deferred income tax assets: Net operating loss carryforwards $ 42,155 $ 29,915 Deferred revenue 4,005 6,585 Accounts payable and accrued expenses 13,302 15,449 Stock-based compensation 918 1,442 Operating lease liabilities 1,888 1,999 Tax credit carryforwards 230 305 Other 4,197 2,689 Foreign deferred assets 2,012 2,234 Business interest carryforwards 13,821 12,938 Gross deferred income tax assets 82,528 73,556 Valuation allowance for deferred income tax assets (225) (300) Net deferred income tax assets 82,303 73,256 Deferred income tax liabilities: Deferred contract costs (9,102) (10,002) Operating lease right-of-use assets (966) (733) Other (3,652) (3,519) Deferred tax assets, net $ 68,583 $ 59,002 Net deferred tax assets consist of U.S. and foreign net deferred tax assets which are expected to be realized in the future, and that are included in long-term assets in the accompanying consolidated balance sheets. For the years ended December 31, 2024 and 2023, the change in the valuation allowance was a net decrease of $0.1 million and $16 thousand, respectively. The valuation allowance for the year ended December 31, 2024 relates solely to federal foreign tax credits that are not expected to be utilized in the future. In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become deductible. Management considers the scheduled reversal of deferred tax liabilities, projected future taxable income and tax planning strategies in making this assessment. Based on management’s analysis of all available positive and negative evidence, the Company has determined that a valuation allowance is not required to be recorded on its federal and state deferred tax assets as of December 31, 2024 and 2023, respectively. As of December 31, 2024, the Company has federal net operating tax loss carryforwards of approximately $152.2 million and varying amounts of U.S. state net operating loss carryforwards, totaling $134.7 million, that begin to expire in 2036 and 2025, respectively. As of December 31, 2024, the Company has federal foreign tax credits carryforwards of $0.2 million expiring beginning in 2025. The Company considers any undistributed foreign subsidiaries’ earnings to be indefinitely reinvested and, accordingly, no related provision for U.S. federal or state income taxes has been provided. Upon distribution of the foreign earnings in the form of dividends or otherwise, the company could be subject to both U.S. income taxes subject to an adjustment for foreign tax credits and withholding taxes in the various countries. As of December 31, 2024, the cumulative amount of unremitted earnings of the Company’s foreign subsidiaries was approximately $56.9 million. The unrecognized deferred tax liability for these earnings was approximately $4.4 million, consisting primarily of foreign withholding taxes. The Company files income tax returns in the U.S. federal jurisdiction, the State of California and various other state and foreign jurisdictions. The Company’s federal and state tax years for 2010 and forward are subject to examination by taxing authorities, due to unutilized net operating losses. All foreign jurisdictions tax years are also subject to examination. The Company does not have any unrecognized tax benefits to date.

COMMITMENTS AND CONTINGENCIES

COMMITMENTS AND CONTINGENCIES	12 Months Ended
	Dec. 31, 2024
Commitments and Contingencies Disclosure [Abstract]
COMMITMENTS AND CONTINGENCIES	COMMITMENTS AND CONTINGENCIES Purchase Commitments The Company’s purchase commitments as of December 31, 2024 are primarily related to agreements to purchase services in the ordinary course of business. Total future purchase commitments as of December 31, 2024 are as follows (in thousands): Years Ending December 31: Commitments 2025 $ 7,831 2026 4,500 2027 500 Thereafter — Total $ 12,831 Retirement Plan The Company has defined contribution plans for both its U.S. and foreign employees. For certain of these plans, employees may contribute up to the statutory maximum, which is set by law each year. The plans also provide for employer contributions. The Company’s matching contribution to these plans totaled $3.5 million, $3.4 million and $3.5 million for the years ended December 31, 2024, 2023 and 2022, respectively. Rimini I Litigation In January 2010, certain subsidiaries of Oracle Corporation (together with its subsidiaries individually and collectively, “Oracle”) filed a lawsuit, Oracle USA, Inc. et al. v. Rimini Street, Inc. et al. (United States District Court for the District of Nevada) (the “District Court”) (“Rimini I”), against the Company and its President, Chief Executive Officer and Chairman of the Board, Seth Ravin, alleging that certain of the Company’s processes (Process 1.0) violated Oracle’s license agreements with its customers and that the Company committed acts of copyright infringement and violated other federal and state laws. The litigation involved the Company’s business processes and the manner in which the Company provided services to its clients. After completion of a jury trial in 2015 and subsequent appeals, the final outcome of Rimini I was that Mr. Ravin was found not liable for any claims and the Company was found liable for only one claim: “innocent infringement,” a jury finding that the Company did not know and had no reason to know that its former support processes were infringing. The jury also found that the infringement did not cause Oracle to suffer lost profits. The Company was ordered to pay a judgment of $124.4 million in 2016, which the Company promptly paid and then pursued appeals. With interest, attorneys’ fees and costs, the total judgment paid by the Company to Oracle after the completion of all appeals was approximately $89.9 million. A portion of such judgment was paid by the Company’s insurance carriers. Rimini I Injunction Proceedings Since November 2018, the Company has been subject to a permanent injunction (the “Rimini I Injunction”) prohibiting it from using certain support processes that had been found in Rimini I to “innocently” infringe certain Oracle copyrights. The Rimini I Injunction does not prohibit the Company’s provision of support services for any Oracle product lines, but rather defines the manner in which the Company can provide support services for certain Oracle product lines. In July 2020, Oracle filed a motion to show cause with the District Court contending that the Company was in violation of the Rimini I Injunction, and the Company opposed this motion, disputing Oracle’s claims. The final outcome of the Rimini I Injunction Proceedings, which were resolved in October 2023 on remand to the District Court following the Company’s appeal of the District Court’s original January 2022 decision in this matter to the Ninth Circuit Court of Appeals (the “Ninth Circuit”), was a finding that the Company had violated the Rimini I Injunction in four instances, entitling Oracle to $0.5 million in sanctions. The Company was also required to comply with the District Court’s January 2022 order to quarantine certain computer files and provide proof of such quarantining to Oracle. In December 2023, the District Court accepted a joint stipulation between Oracle and the Company (the “Stipulation”) resolving the issue of Oracle’s recovery of attorneys’ fees and costs in the Rimini I Injunction Proceedings upon the Company’s payment of approximately $9.7 million to Oracle. Also per the Stipulation, the Company agreed that it would forego any remaining appellate rights with respect to this matter. As a result of the Stipulation and the subsequent payment by the Company of the amount described above, all issues relating to the Rimini I Injunction Proceedings have been resolved. At this time, the Company believes that it is in substantial compliance with the Rimini I Injunction. Rimini II Litigation In October 2014, the Company filed a separate lawsuit, Rimini Street Inc. v. Oracle Int’l Corp. , in the District Court against Oracle seeking a declaratory judgment that the Company’s revised “Process 2.0” support practices, in use since at least July 2014, did not infringe certain Oracle copyrights (“Rimini II”). The Company’s operative complaint asserted declaratory judgment, tort, and statutory claims, including a request for injunctive relief against Oracle for unfair competition in violation of the California Unfair Competition Law. Oracle asserted counterclaims including copyright infringement claims, violations of the Digital Millennium Copyright Act (“DMCA”) and Lanham Act, breach of contract and business tort violations with respect to PeopleSoft and other Oracle-branded products, including J.D. Edwards, Siebel, Oracle Database and Oracle E-Business Suite (“EBS”). In October 2022, Oracle withdrew all of its monetary damages claims against the Company and the Company’s President, Chief Executive Officer and Chairman of the Board, Mr. Ravin, in Rimini II and moved to proceed with a bench trial instead of a jury trial for its claims for equitable relief. The District Court entered an order on October 24, 2022, dismissing with prejudice Oracle’s claims in Rimini II “for monetary relief of any kind under any legal theory[,] including but not limited to claims for damages, restitution, unjust enrichment, and engorgement. . . .” In addition, Oracle’s claims for breach of contract, inducing breach of contract and an accounting, were dismissed with prejudice, meaning that the claims (including for monetary damages) were dismissed on their merits and the judgment rendered is final. Prior to the date of the District Court’s order dismissing with prejudice all of Oracle’s claims for monetary relief, no damages of any kind were awarded by the District Court in Rimini II. The parties each reserved the right to seek or object to any attorneys’ fees and/or costs to the extent permissible by law. In July 2023, as a result of a bench trial that occurred in November and December 2022, the District Court issued its findings of fact and conclusions of law in Rimini II, accompanied by a permanent injunction against the Company (the “Rimini II Injunction”) which, as described further below, was vacated in large part by the Ninth Circuit on appeal . The District Court found infringement as to Oracle’s PeopleSoft and Oracle Database products but did not find infringement as to Oracle’s EBS, Siebel and J.D. Edwards products, further ordering that the Company was entitled to a declaration of non-infringement for Oracle’s EBS product. The District Court also found in favor of Oracle on its DMCA and Lanham Act claims, enjoining the Company from making certain statements and prohibiting certain actions in connection with the manner of marketing, selling and providing services to clients of the Oracle products in question as further described below, and on indirect and vicarious copyright infringement claims against the Company’s President, Chief Executive Officer and Chairman of the Board, Mr. Ravin. The District Court denied the Company’s California Unfair Competition Law claim and other declaratory judgment claims. In July 2023, the Company filed a notice of appeal in the District Court, commencing an appeal of the District Court’s July 2023 Rimini II judgment and Injunction and filed an emergency motion with the District Court to stay enforcement of the Rimini II Injunction pending the Company’s appeal of the Rimini II judgment and Injunction. In August 2023, the District Court issued an order denying the Company’s emergency motion to stay the Rimini II Injunction pending the Company’s appeal with the Ninth Circuit, but it granted an administrative stay of the Rimini II Injunction pending the outcome of a motion to stay to be filed by the Company with the Ninth Circuit. Shortly thereafter, the Company filed the separate motion to stay the Rimini II Injunction with the Ninth Circuit, asserting that certain provisions of the Rimini II Injunction are vague and overbroad, that the District Court committed legal error, that certain provisions would require the Company to commit criminal acts to comply with its terms, and that the Rimini II Injunction would cause the Company and third parties “irreparable harm,” among other grounds. A three-judge panel of the Ninth Circuit heard oral argument on the Company’s appeal of the District Court’s July 2023 Rimini II judgment and Injunction on June 5, 2024, and the Ninth Circuit issued its decision on the Company’s appeal on December 16, 2024. In its decision, the Ninth Circuit vacated multiple copyright rulings, reversed in part the District Court’s Lanham Act ruling, and vacated portions of the Rimini II Injunction that the Company appealed. The Ninth Circuit rejected the test for derivative works adopted by the District Court and, accordingly, the District Court’s associated holdings based on the application of this erroneous standard, remanding this issue to the District Court. The Ninth Circuit also vacated the District Court’s order striking the “essential step” defense provided by Section 117(a) of the Copyright Act, as well as the District Court’s ruling that certain client environments containing Oracle Database software violated the license agreements, also remanding these issues to the District Court. The Court found all but one of twelve statements regarding security to be nonactionable under the Lanham Act and, therefore, reversed the ruling and vacated the injunction as to eleven statements. Finally, the Ninth Circuit denied the Company’s motion to stay the Rimini II Injunction, finding that Rimini’s motion was moot based on its decision. The Company is currently unable to predict the timing or outcome of any future decisions by the District Court regarding the issues in its appeal that were reversed in part and/or were vacated/rejected and specifically remanded to the District Court. On December 23, 2024, as required by the District Court, the Company filed a notice with the District Court informing it that the Ninth Circuit had denied the Company’s motion to stay the Rimini II Injunction because the Ninth Circuit’s December 16, 2024 decision had rendered Rimini’s motion moot. On January 29, 2025, Oracle filed a petition for panel rehearing and rehearing en banc in the Ninth Circuit, arguing that the panel had erred in its rulings regarding Section 117(a), derivative works, one of the security-related statements under the Lanham Act, and vacatur of portions of the injunction the Company appealed. On February 25, 2025, the Ninth Circuit denied Oracle’s petition for panel rehearing and rehearing en banc . Oracle has 90 days from that date to file a petition for writ of certiorari in the United States Supreme Court. Oracle may or may not choose to pursue an appeal, and the Company cannot predict whether any such appeal would be successful. Further, no assurance is or can be given that the District Court will rule in a manner that is favorable to the Company on any issues relating to the Rimini II litigation that are reconsidered on remand. The Company reserves all rights, including appellate rights, with respect to these issues. In November 2023, Oracle filed a motion with the District Court requesting attorneys’ fees and costs of approximately $70.6 million relating to the Rimini II litigation. On September 23, 2024, the District Court issued its order on Oracle’s motion for attorneys’ fees and costs, granting in part and denying in part the motion, awarding Oracle $58.2 million in attorneys’ fees and $0.3 million in costs. For the year ended December 31, 2024, the Company paid a total of $58.7 million to Oracle related to this matter, including post-judgment interest of $0.2 million paid to Oracle on November 13, 2024. On September 24, 2024, the Company filed a notice of appeal in the District Court, commencing an appeal of the District Court’s award of attorneys’ fees and costs to Oracle. As of the date of this Report, the Company’s appeal remains pending. The Company’s opening brief is due on March 11, 2025, and Oracle’s answering brief is due April 10, 2025. The Company’s optional reply brief is due 21 days after Oracle files its answering brief. While the Company plans to continue to vigorously pursue its appeal of the District Court’s award of attorneys’ fees and costs to Oracle in the Rimini II litigation, the Company is unable to predict the timing or outcome of this matter. No assurance is or can be given that the Company will prevail in its appeal of the District Court’s award of attorneys’ fees and costs to Oracle in the Rimini II litigation or if there are any issues in the Rimini II litigation that become subject to further appeal. Rimini II Injunction The Rimini II Injunction is primarily directed at Oracle’s PeopleSoft software product and, if effective substantially as originally ordered by the District Court, it would limit, but not fully prohibit, the support services the Company can provide its clients using Oracle’s PeopleSoft software product. Among other things, the Rimini II Injunction requires the Company to immediately and permanently delete certain PeopleSoft software environments, files and updates identified in the Rimini II Injunction, as well as to delete and immediately and permanently discontinue use of certain Company-created automated tools. The Rimini II Injunction also prohibits using, distributing, copying, or making derivative works from certain files, and it prohibits the transfer or copying of PeopleSoft files, updates, and modifications, and portions of PeopleSoft software that are developed, tested, or exist in one client’s systems to the Company’s systems or another client’s systems. The Rimini II Injunction also specifies that the Company shall not remove, alter or omit any Oracle copyright notices or other Oracle copyright management information from any file that contains an Oracle copyright notice and prohibits the Company from publicly making statements or statements substantially similar to those the District Court found to be “false and misleading,” which are listed in the Rimini II Injunction. The Rimini II Injunction also requires the Company to issue a corrective press regarding the statements and post it on the Company’s website. If the Rimini II litigation concludes substantially as originally ordered by the District Court, it would impact the Company’s delivery of PeopleSoft support services to clients in the future, as well as potentially impact the manner and timeline of any future plans to wind-down the offering of services for Oracle PeopleSoft products. However, the associated costs are not currently estimable and are required to be recorded when incurred. Accordingly, the Company has made no accrual as of December 31, 2024. Any required changes to how support services are delivered to the Company’s PeopleSoft clients could have a material adverse impact on the Company’s financial position, results of operations and cash flows. The percentage of revenue derived from services the Company provides solely for Oracle’s PeopleSoft software product was approximately 8% of the Company’s total revenue for the year ended December 31, 2024. The Company reserves all rights, including appellate rights, with respect to the District Court’s rulings in Rimini II and the Rimini II Injunction, including the award of attorneys’ fees and costs to Oracle. Other Litigation From time to time, the Company may be a party to litigation and subject to claims incident to the ordinary course of business. Although the results of litigation and claims cannot be predicted with certainty, the Company currently believes that the final outcome of these ordinary course matters will not have a material adverse effect on its business. Regardless of the outcome, litigation can have an adverse impact on the Company because of judgment, defense and settlement costs, diversion of management resources and other factors. At each reporting period, the Company evaluates whether or not a potential loss amount or a potential range of loss is probable and reasonably estimable under ASC 450, Contingencies . Legal fees are expensed as incurred. Liquidated Damages The Company enters into agreements with customers that contain provisions related to liquidated damages that would be triggered in the event that the Company is no longer able to provide services to these customers. The maximum cash payments related to these liquidated damages is approximately $7.2 million and $9.3 million as of December 31, 2024 and 2023, respectively. To date, the Company has not incurred any costs as a result of such provisions and has not accrued any liabilities related to such provisions in these Consolidated Financial Statements.

RELATED PARTY TRANSACTIONS

RELATED PARTY TRANSACTIONS	12 Months Ended
	Dec. 31, 2024
Related Party Transactions [Abstract]
RELATED PARTY TRANSACTIONS	RELATED PARTY TRANSACTIONS An affiliate of Adams Street Partners and its affiliates (collectively referred to as “ASP”) is a member of the Company’s Board of Directors. As of December 31, 2024, ASP owned approximately 25.9% of the Company’s issued and outstanding shares of Common Stock.

EARNINGS (LOSS) PER SHARE

EARNINGS (LOSS) PER SHARE	12 Months Ended
	Dec. 31, 2024
Earnings Per Share [Abstract]
EARNINGS (LOSS) PER SHARE	The following table sets forth the computation of basic and diluted net (loss) per share of Common Stock for the years ended December 31, 2024, 2023 and 2022 (in thousands, except per share amounts): 2024 2023 2022 Net income (loss) attributable to common stockholders: Net income (loss) $ (36,272) $ 26,059 $ (2,480) Basic weighted average number of shares of Common Stock outstanding 90,503 89,073 87,672 Dilutive effect: Warrants — — — Stock options — 11 — Performance share units — 107 — Restricted stock units — 345 — Diluted weighted average number of shares of Common Stock outstanding 90,503 89,536 87,672 Net income (loss) per share attributable to Common Stock - basic $ (0.40) $ 0.29 $ (0.03) Net income (loss) per share attributable to Common Stock - diluted $ (0.40) $ 0.29 $ (0.03) As of December 31, 2024, 2023 and 2022, the following potential Common Stock equivalents were excluded from the computation of diluted net income (loss) per share since the impact of inclusion was anti-dilutive (in thousands): 2024 2023 2022 Warrants 3,440 3,440 3,440 Stock options 9,563 7,718 6,994 Restricted stock units 4,753 601 2,009 Performance stock units 801 — — Total 18,557 11,759 12,443

FINANCIAL INSTRUMENTS

FINANCIAL INSTRUMENTS	12 Months Ended
	Dec. 31, 2024
Investments, All Other Investments [Abstract]
FINANCIAL INSTRUMENTS	Fair Value Measurements Fair value is defined as the price that would be received upon sale of an asset or paid to transfer a liability in an orderly transaction between market participants on the measurement date. When determining fair value, the Company considers the principal or most advantageous market in which it transacts and considers assumptions that market participants would use when pricing the asset or liability. The Company applies the following fair value hierarchy, which prioritizes the inputs used to measure fair value into three levels and bases the categorization within the hierarchy upon the lowest level of input that is available and significant to the fair measurement: Level 1—Quoted prices in active markets for identical assets or liabilities accessible to the reporting entity at the measurement date Level 2—Other than quoted prices included in Level 1 that are observable for the asset and liability, either directly or indirectly through market collaboration, for substantially the full term of the asset or liability Level 3—Unobservable inputs for the asset or liability used to measure fair value to the extent that observable inputs are not available, thereby allowing for situations in which there is little, if any market activity for the asset or liability at measurement date. The Company’s policy is to recognize asset or liability transfers among Level 1, Level 2 and Level 3 as of the actual date of the events or change in circumstances that caused the transfer. During the years ended December 31, 2024, 2023 and 2022, the Company had no transfers of its assets or liabilities between levels of the fair value hierarchy. As of December 31, 2024, the Company did not have any assets or liabilities that are carried at fair value on a recurring basis. The carrying amounts of the Company’s financial instruments including cash and cash equivalents, restricted cash, accounts receivable, accounts payable, and accrued liabilities approximate fair values due to their short-term maturities. Based on borrowing rates currently available to the Company for debt with similar terms, the carrying value of capital lease obligations approximates fair value as of the respective balance sheet dates. Investments All of the Company’s investments as of December 31, 2024 are classified as cash equivalents. During the three months ended March 31, 2024, the Company transferred its investments in U.S. Federal agency bonds and U.S. treasury notes into other highly liquid interest-earning investments with maturities of less than three months. The fair values of these investments approximate their carrying values and are considered Level 1 assets. The Company considers all highly liquid interest-earning investments with a maturity of three months or less at the date of purchase to be cash equivalents. In general, investments with original maturities of greater than three months and remaining maturities of less than one year are classified as short-term investments. Debt investments are classified as available-for-sale and gains and losses are recorded using the specific identification method. Changes in fair value are recorded in the operating statement. Fair value is calculated based on publicly available market information. Listed below are the cash equivalent and short-term investment balances as of December 31, 2023 (in thousands): Fair Value Level Cost Basis Unrealized Gains (Losses) Recorded Basis Cash Equivalents Short-term Investments Federal agency bonds Level 2 $ 10,491 $ 44 $ 10,535 $ 4,590 $ 5,945 US treasury notes Level 2 4,324 55 4,379 498 3,881 $ 14,815 $ 99 $ 14,914 $ 5,088 $ 9,826 Derivatives On May 18, 2022, the Company entered into an interest rate swap agreement for a notional value of $40.0 million. The derivative was recognized in the accompanying Consolidated Balance Sheets at its estimated fair value as of December 31, 2024. The Company uses derivatives to manage the risk associated with changes in interest rates. The Company does not enter into derivatives for speculative purposes. To estimate fair value for the Company’s interest rate swap agreement as of December 31, 2024, the Company utilized a present value of future cash flows, leveraging a model-derived valuation that uses Level 2 observable inputs such as interest rate yield curves. The Company estimated the fair value of the interest rate swap agreement to be $0.4 million as of December 31, 2024. Changes in the fair value of the derivatives that qualify as cash flow hedges are recorded in Accumulated other comprehensive loss, net of tax, in the accompanying Consolidated Balance Sheets until earnings are affected by the variability of the cash flows. During the year ended December 31, 2024 and 2023 , the Company received interest rate swap payments of $0.7 million and $0.8 million, respectively, which were recorded as a reduction to interest expense. During the year ended December 31, 2022, the Company incurred net payments of $0.2 million related to the interest swap instrument, which were recorded as interest expense . The amounts recorded for the interest rate swap agreement are described below (in thousands): Derivative Instrument Balance Sheet Classification December 31, 2024 December 31, 2023 Interest rate swap Deposits and other $ 436 $ 891 Accumulated comprehensive income (loss) 370 713 For the years ended December 31, Derivative Instrument Income Statement Classification 2024 2023 2022 Inter rate swap Interest expense (benefit) $ (704) $ (843) $ 158

SEGMENT AND GEOGRAPHIC INFORMAT

SEGMENT AND GEOGRAPHIC INFORMATION	12 Months Ended
	Dec. 31, 2024
Segment Reporting [Abstract]
SEGMENT AND GEOGRAPHIC INFORMATION	SEGMENT AND GEOGRAPHIC INFORMATION Segment Information The Company derives revenues from clients primarily by providing subscription support services for enterprise resource planning, customer relationship management, product lifecycle management database and technology software systems. The service period for a subscription is variable and the services are provided to clients in a similar manner regardless of product or customer type. See Note 2 for further information regarding the Company’s revenue recognition policies. The Company’s chief operating decision maker (the “CODM”) is the Company’s President, Chief Executive Officer and Chairman of the Board. The Company operates as one operating segment. Operating segments are defined as components of an enterprise for which separate financial information is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and assess performance. While the Company has multiple product offerings and employees in multiple countries, the Company’s business operates as one operating segment because most of the Company's service offerings are subscription support services which are provided in a nearly identical manner, and the Company’s CODM evaluates the Company’s financial information and resources, and assesses the performance of these resources, on a consolidated basis. The CODM assesses the performance of the Company and decides how to allocate resources based on consolidated net income (loss), which is identical to the information presented in the accompanying consolidated statements of operations and comprehensive loss. The CODM uses net income (loss) to monitor actual results against the budget. The measure of segment assets is reported on the balance sheet as total assets. See Note 2 for further information regarding the Company’s accounting policies. The following table presents selected financial information with respect to the Company’s single operating segment for the years ended December 31, 2024, 2023 and 2022 (in thousands): 2024 2023 2022 Revenue $ 428,753 $ 431,496 $ 409,662 Less: Cost of revenue, adjusted Employee compensation and benefits (a) 103,891 101,728 100,262 Engineering consulting costs 26,225 26,738 23,296 Administrative allocations 16,267 14,540 15,416 All other costs (b) 19,198 17,332 11,346 Total cost of revenue, adjusted 165,581 160,338 150,320 Sales and marketing, adjusted (c) 147,528 139,495 139,872 General and administrative, adjusted (c) 64,301 62,714 67,179 Stock-based compensation expense 9,545 12,522 10,895 Depreciation and amortization expense 3,596 2,827 2,504 Impairment charges related to operating lease right-of-use assets — — 3,013 Reorganization costs 5,737 59 2,525 Litigation costs and related recoveries, net 64,593 9,776 25,265 Interest expense 6,305 5,522 4,271 Other (income) expenses, net (1,790) (2,989) 13 Income taxes (371) 15,173 6,285 Segment net income (loss) (36,272) 26,059 (2,480) Reconciliation of profit or loss Adjustments and reconciling items — — — Consolidated net income (loss) $ (36,272) $ 26,059 $ (2,480) (a) Adjusted to exclude stock-based compensation expense. (b) Adjusted to exclude depreciation and amortization expense. (c) Adjusted to exclude stock-based compensation expense as well as depreciation and amortization expense. Geographic Information The Company attributes revenues to geographic regions based on the location of its clients. The following shows revenues by geographic region for the years ended December 31, 2024, 2023 and 2022 (in thousands): 2024 2023 2022 United States of America $ 209,995 $ 219,975 $ 215,372 International 218,758 211,521 194,290 Total revenue $ 428,753 $ 431,496 $ 409,662 For the year ended December 31, 2024 and 2023, Japan represented 11% and 10% of total revenue, respectively. For the year ended December 31, 2022, no international country represented more than 10% of total revenue. No customers represented more than 10% of revenue for the years ended December 31, 2024, 2023 and 2022. As of December 31, 2024 and 2023, the Company had no customers greater than 10% of total net accounts receivable. The Company tracks its assets by physical location. The following shows the net carrying value of the Company’s property and equipment by geographic region as of December 31, 2024 and 2023 (in thousands): 2024 2023 United States of America $ 7,007 $ 6,175 International 2,884 4,321 Total property and equipment, net $ 9,891 $ 10,496 The following shows the operating lease ROU assets by geographic region as of December 31, 2024 and 2023 (in thousands): 2024 2023 United States of America $ 4,112 $ 3,039 India 1,390 2,012 Brazil 1,193 275 Rest of World 466 615 Total operating lease right-of-use assets $ 7,161 $ 5,941

Pay vs Performance Disclosure

Pay vs Performance Disclosure - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Pay vs Performance Disclosure
Net income (loss)	$ (36,272)	$ 26,059	$ (2,480)

Insider Trading Arrangements

Insider Trading Arrangements	3 Months Ended
	Dec. 31, 2024
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Insider Trading Policies and Pr

Insider Trading Policies and Procedures	12 Months Ended
	Dec. 31, 2024
Insider Trading Policies and Procedures [Line Items]
Insider Trading Policies and Procedures Adopted	true

Cybersecurity Risk Management a

Cybersecurity Risk Management and Strategy Disclosure	12 Months Ended
	Dec. 31, 2024
Cybersecurity Risk Management, Strategy, and Governance [Line Items]
Cybersecurity Risk Management Processes for Assessing, Identifying, and Managing Threats [Text Block]	As a company that provides managed support services and security solutions for client applications, databases and technology infrastructure, we are committed to protecting the confidentiality, integrity and availability of our and our clients’ information assets. We recognize the importance of assessing, identifying, and managing material risks associated with cybersecurity threats, as such term is defined in Item 106(a) of Regulation S-K. These risks include, among other things, operational risks, intellectual property theft, fraud, extortion, harm to employees or customers and violation of data privacy or security laws. As described further below, we maintain a formal and comprehensive information security management framework based on the ISO 27001:2013 Information Security Management System standard and have implemented policies, standards, processes and practices for assessing, identifying, and managing material risks from cybersecurity threats. Our Board, including the Audit Committee of our Board, and our management are actively involved in the oversight of our risk management program, of which cybersecurity represents an important component. Risk Management and Strategy Identifying and assessing cybersecurity risk is integrated into our overall risk management systems and processes. Cybersecurity risks related to our business, technical operations, privacy and compliance obligations are identified and addressed through a multi-faceted approach, which involves independent third-party assessments and testing, internal audit, IT security, governance, risk and compliance reviews. To defend, detect and respond to cybersecurity incidents, we, among other things, invest in and deploy industry leading cybersecurity tools and platforms; conduct proactive cybersecurity and privacy reviews of software, systems, applications and third party vendors; develop applicable policies and processes; perform independent penetration testing to evaluate and test security controls; conduct employee training and testing; monitor emerging laws and regulations related to data protection and information security though a dedicated team of in-house attorneys with experience in privacy and security matters; and monitor and respond to emerging threats, implementing appropriate mitigating controls as necessary. We have established policies and procedures, including our Incident Response Plan (“IRP”), for assessing, identifying, managing, and responding to cybersecurity and privacy threats and incidents, including protocols for assessing potential material impact from cybersecurity threats and incidents, escalating to executive leadership and the Board, engaging external stakeholders, and reporting incidents based on applicable legal requirements. Our IRP provides guidance in the event of a cybersecurity incident, including processes with roles and responsibilities assigned to members of our Incident Response Team (“IRT”), to triage, assess severity, escalate, contain, investigate, and remediate incidents, as well as to comply with potentially applicable legal obligations and mitigate brand and reputational damage. Our IRT is led by our Chief Information Security Officer, with representatives from our IT, Security, Corporate Legal, Communications and Public Relations, Human Resources, Ethics & Compliance and Finance departments/functions. We conduct post-incident reviews of our response to cybersecurity threats and incidents, in addition to evaluating the effectiveness of supporting recovery protocols. In addition, employees and stakeholders can report cybersecurity threats, cybersecurity and data privacy incidents, or other concerns through external and internal reporting channels. Internally, we have a security awareness program which includes training that reinforces our information technology and security policies, standards and practices, and we require that our employees comply and formally attest to these policies. The security awareness program offers training on how to identify potential cybersecurity risks and protect our resources and information. This training is mandatory for all employees annually, and it is supplemented by testing initiatives, including periodic phishing tests. Regarding data privacy, in 2023, our Ethics & Compliance function implemented an annual privacy awareness initiative known as “Data Privacy Week,” celebrating an event known as International Data Privacy Day, which is acknowledged in over 50 countries as promoting data privacy best practices and raising awareness about the importance of data protection. Data Privacy Week messaging includes highlighting the various departments and employees who support our data privacy and security compliance efforts, as well as trivia challenges designed to engage employees on this topic. Finally, our compliance program requires all employees to take periodic awareness training on data privacy. This training includes information about confidentiality and security, as well as responding to unauthorized access to or use of information. As noted above, we have implemented controls designed to identify and mitigate cybersecurity threats associated with our use of third-party service providers. Such providers are subject to security risk assessments at the time of onboarding, contract renewal, and upon detection of an increase in risk profile. We use a variety of inputs in such risk assessments, including information supplied by providers and third parties. In addition, we require our providers to meet appropriate security requirements, controls and responsibilities and investigate security incidents that have impacted our third-party providers, as appropriate. Also as noted above, to ensure the confidentiality and integrity of data and to protect against security threats or data breaches, we regularly engage external auditors and consultants to assess our internal cybersecurity programs and compliance with applicable practices and maintain and certify to a formal and comprehensive security management standard: ISO 27001:2013 Information Security Management System. Cyberattacks continue to increase in frequency and magnitude generally, and cyber criminals are becoming more sophisticated, including increased usage of emerging technologies such as advanced automation and artificial intelligence. Although we have devoted financial and personnel resources to implement and maintain security measures to meet regulatory requirements and client expectations and will continue to make significant investments to maintain the security of our and our client’s data and our cybersecurity infrastructure, there can be no guarantee that our policies and procedures will be properly followed in every instance or that those policies and procedures will be effective against new and/or emerging threats, vulnerabilities and techniques designed to circumvent such measures. To date, our business strategy, results of operations and financial condition have not been materially affected by risks from cybersecurity threats, including as a result of previously identified cybersecurity incidents, but we cannot provide assurance that they will not be materially affected in the future by such risks or any future material incidents. For more information on our cybersecurity related risks, please refer to “ Risk Factors
Cybersecurity Risk Management Processes Integrated [Flag]	true
Cybersecurity Risk Management Processes Integrated [Text Block]	Identifying and assessing cybersecurity risk is integrated into our overall risk management systems and processes. Cybersecurity risks related to our business, technical operations, privacy and compliance obligations are identified and addressed through a multi-faceted approach, which involves independent third-party assessments and testing, internal audit, IT security, governance, risk and compliance reviews.
Cybersecurity Risk Management Third Party Engaged [Flag]	true
Cybersecurity Risk Third Party Oversight and Identification Processes [Flag]	true
Cybersecurity Risk Materially Affected or Reasonably Likely to Materially Affect Registrant [Flag]	false
Cybersecurity Risk Board of Directors Oversight [Text Block]	The Audit Committee of our Board includes members with significant experience and/or expertise in technology or cybersecurity and is responsible for the primary oversight of enterprise risk assessment and management pertaining to the financial, accounting, liquidity, market, tax, cybersecurity and other information technology risks facing our company. At its regular meetings, the Audit Committee, which meets no less than four times per year, receives regular reports from our Company’s Ethics & Compliance function, on matters relating to data privacy and compliance, as well as from our Vice President of Risk Management on enterprise risk management, including the activities of our internal audit department surrounding audits and risk assessments of our information security management system, coverage by our insurance carriers for cybersecurity incidents, and our ISO 9001 and 27001 certifications (described above under the heading “Compliance and Certifications” in Part I, Item 1 (“ Business ”) of this Report. The full Board, at least annually, and the Audit Committee of the Board, generally quarterly, receive reports on our cybersecurity program and developments. These reports include analyses of recent cybersecurity threats and incidents at the Company and across the industry, as well as a review of our own security controls, assessments and program maturity. It is anticipated that Audit Committee oversight will include review of periodic tabletop exercises to test cybersecurity infrastructure and incident response measures. Our Global IT and Global Security departments are led by our Chief Information Security Officer (CISO), who also serves as the Senior Vice President and General Manager of our Rimini Protect and Rimini Watch solutions. In this role, he is responsible for providing strategic leadership and management of Rimini Street’s internal information security and compliance team and programs, the Rimini Protect client-facing security services and solutions, and the Rimini Watch observability solution. Our CISO has over 25 years of experience in IT and security for private and public-sector organizations and expertise in strategic consulting services, risk analysis/risk mitigation, and compliance. Previously, he held roles developing and managing technology and security teams, operations, business development, client-facing programs, budgets, and compliance in highly diverse organizations including the Global 100, defense, healthcare, energy, financial, retail, and education industries. He holds a Bachelor of Science degree in Information Systems with a concentration in Internetworking from Strayer University in Maryland. Generally, the implementation, management and oversight of our cyber risk strategy involves participation and input from Company personnel across a range of functional areas, including our IT, Security, Privacy, Risk Management and Legal departments/functions. Our strategy is designed to incorporate awareness of cyber risk into our day-to-day operations and functions, including the maintenance and establishment of client relationships, operating expectations, contract negotiations, the obtainment of insurance coverage and evaluations of third-party service providers.
Cybersecurity Risk Board Committee or Subcommittee Responsible for Oversight [Text Block]	Our Board, including the Audit Committee of our Board, and our management are actively involved in the oversight of our risk management program, of which cybersecurity represents an important component.
Cybersecurity Risk Process for Informing Board Committee or Subcommittee Responsible for Oversight [Text Block]	The Audit Committee of our Board includes members with significant experience and/or expertise in technology or cybersecurity and is responsible for the primary oversight of enterprise risk assessment and management pertaining to the financial, accounting, liquidity, market, tax, cybersecurity and other information technology risks facing our company. At its regular meetings, the Audit Committee, which meets no less than four times per year, receives regular reports from our Company’s Ethics & Compliance function, on matters relating to data privacy and compliance, as well as from our Vice President of Risk Management on enterprise risk management, including the activities of our internal audit department surrounding audits and risk assessments of our information security management system, coverage by our insurance carriers for cybersecurity incidents, and our ISO 9001 and 27001 certifications (described above under the heading “Compliance and Certifications” in Part I, Item 1 (“ Business ”) of this Report. The full Board, at least annually, and the Audit Committee of the Board, generally quarterly, receive reports on our cybersecurity program and developments. These reports include analyses of recent cybersecurity threats and incidents at the Company and across the industry, as well as a review of our own security controls, assessments and program maturity. It is anticipated that Audit Committee oversight will include review of periodic tabletop exercises to test cybersecurity infrastructure and incident response measures.
Cybersecurity Risk Role of Management [Text Block]	Our Global IT and Global Security departments are led by our Chief Information Security Officer (CISO), who also serves as the Senior Vice President and General Manager of our Rimini Protect and Rimini Watch solutions. In this role, he is responsible for providing strategic leadership and management of Rimini Street’s internal information security and compliance team and programs, the Rimini Protect client-facing security services and solutions, and the Rimini Watch observability solution. Our CISO has over 25 years of experience in IT and security for private and public-sector organizations and expertise in strategic consulting services, risk analysis/risk mitigation, and compliance. Previously, he held roles developing and managing technology and security teams, operations, business development, client-facing programs, budgets, and compliance in highly diverse organizations including the Global 100, defense, healthcare, energy, financial, retail, and education industries. He holds a Bachelor of Science degree in Information Systems with a concentration in Internetworking from Strayer University in Maryland.
Cybersecurity Risk Management Positions or Committees Responsible [Flag]	true
Cybersecurity Risk Management Positions or Committees Responsible [Text Block]	Our Global IT and Global Security departments are led by our Chief Information Security Officer (CISO), who also serves as the Senior Vice President and General Manager of our Rimini Protect and Rimini Watch solutions. In this role, he is responsible for providing strategic leadership and management of Rimini Street’s internal information security and compliance team and programs, the Rimini Protect client-facing security services and solutions, and the Rimini Watch observability solution. Our CISO has over 25 years of experience in IT and security for private and public-sector organizations and expertise in strategic consulting services, risk analysis/risk mitigation, and compliance. Previously, he held roles developing and managing technology and security teams, operations, business development, client-facing programs, budgets, and compliance in highly diverse organizations including the Global 100, defense, healthcare, energy, financial, retail, and education industries. He holds a Bachelor of Science degree in Information Systems with a concentration in Internetworking from Strayer University in Maryland.
Cybersecurity Risk Management Expertise of Management Responsible [Text Block]	Our Global IT and Global Security departments are led by our Chief Information Security Officer (CISO), who also serves as the Senior Vice President and General Manager of our Rimini Protect and Rimini Watch solutions. In this role, he is responsible for providing strategic leadership and management of Rimini Street’s internal information security and compliance team and programs, the Rimini Protect client-facing security services and solutions, and the Rimini Watch observability solution. Our CISO has over 25 years of experience in IT and security for private and public-sector organizations and expertise in strategic consulting services, risk analysis/risk mitigation, and compliance. Previously, he held roles developing and managing technology and security teams, operations, business development, client-facing programs, budgets, and compliance in highly diverse organizations including the Global 100, defense, healthcare, energy, financial, retail, and education industries. He holds a Bachelor of Science degree in Information Systems with a concentration in Internetworking from Strayer University in Maryland.
Cybersecurity Risk Process for Informing Management or Committees Responsible [Text Block]	he full Board, at least annually, and the Audit Committee of the Board, generally quarterly, receive reports on our cybersecurity program and developments. These reports include analyses of recent cybersecurity threats and incidents at the Company and across the industry, as well as a review of our own security controls, assessments and program maturity. It is anticipated that Audit Committee oversight will include review of periodic tabletop exercises to test cybersecurity infrastructure and incident response measures.
Cybersecurity Risk Management Positions or Committees Responsible Report to Board [Flag]	true

SIGNIFICANT ACCOUNTING POLICI_2

SIGNIFICANT ACCOUNTING POLICIES (Policies)	12 Months Ended
	Dec. 31, 2024
Accounting Policies [Abstract]
Nature of Business	Nature of Business Rimini Street, Inc. was formed in the State of Nevada in 2005 (“RSI” or “predecessor”) and, through a merger in 2017 with a public company, became Rimini Street, Inc., a Delaware corporation (referred to as the “Company”, “we” and “us”), trading on the Nasdaq Global Market under the ticker symbol “RMNI”. The Company is a global provider of enterprise software support services. Its subscription-based software support products and services offer enterprise software licensees a choice of solutions that replace or supplement the support products offered by enterprise software vendors.
Consolidation	Consolidation The Consolidated Financial Statements, which include the accounts of the Company and its wholly-owned subsidiaries, are prepared in conformity with generally accepted accounting principles in the United States of America (“U.S. GAAP”). All significant intercompany balances and transactions have been eliminated.
Use of Estimates	Use of Estimates The preparation of financial statements and related disclosures in conformity with U.S. GAAP requires the Company to make judgments, assumptions, and estimates that affect the amounts reported in its Consolidated Financial Statements and accompanying notes. The Company bases its estimates and assumptions on current facts, historical experience, and various other factors that it believes are reasonable under the circumstances, to determine the carrying values of assets and liabilities that are not readily apparent from other sources. The Company’s significant accounting estimates include, but are not necessarily limited to, the allowance for doubtful accounts receivable, valuation assumptions for stock options, operating lease right-of-use assets and liabilities, deferred income taxes and the related valuation allowances, accretion of discounts on debt, and the evaluation and measurement of contingencies. To the extent there are material differences between the Company’s estimates and the actual results, the Company’s future consolidated results of operation may be affected.
Risks and Uncertainties	Risks and Uncertainties Inherent in the Company’s business are various risks and uncertainties, including its rapidly changing industry. These risks include the Company’s ability to manage its rapid growth and its ability to attract new customers and expand sales to existing customers, risks related to litigation, as well as other risks and uncertainties. In the event that the Company does not successfully execute its business plan, certain assets may not be recoverable, certain liabilities may not be paid and investments in its capital stock may not be recoverable. The Company’s success depends upon the acceptance of its expertise in providing services, development of sales and distribution channels, and its ability to generate significant revenues and cash flows from the use of this expertise. Generally, credit risk with respect to accounts receivable is diversified due to the number of entities comprising the Company’s customer base and their dispersion across different geographies and industries. The Company performs ongoing credit evaluations on certain customers and generally does not require collateral on accounts receivable. The Company maintains reserves for potential bad debts, and historically such losses are generally not significant.
Segments	Segments The Company operates as a single operating segment determines and discloses segment information in accordance with ASC 280, Segment Reporting (“ASC 280”). See Note 13 for further information regarding the Company’s segment information.
Cash, Cash Equivalents and Restricted Cash	Cash, Cash Equivalents and Restricted Cash
Accounts Receivable	Accounts Receivable and Allowance for Doubtful Accounts Accounts receivable is recorded at the invoiced amount when an unconditional right to invoice and receive payment exists, such that only the passage of time is required before payment of consideration is due. Accounts receivable is presented net of an allowance for doubtful accounts on the consolidated balance sheets. The Company records a provision for doubtful accounts based on historical experience and a detailed assessment of the collectability of its accounts receivable. In estimating the allowance for doubtful accounts, the Company considers, among other factors, the aging of the accounts receivable, its historical write-offs, the credit worthiness of customers, and general economic conditions. Account balances are charged off against the allowance when the Company believes that it is probable that the receivable will not be recovered. Actual write-offs may either be in excess or less than the estimated allowance.
Allowance for Doubtful Accounts	Accounts Receivable and Allowance for Doubtful Accounts Accounts receivable is recorded at the invoiced amount when an unconditional right to invoice and receive payment exists, such that only the passage of time is required before payment of consideration is due. Accounts receivable is presented net of an allowance for doubtful accounts on the consolidated balance sheets. The Company records a provision for doubtful accounts based on historical experience and a detailed assessment of the collectability of its accounts receivable. In estimating the allowance for doubtful accounts, the Company considers, among other factors, the aging of the accounts receivable, its historical write-offs, the credit worthiness of customers, and general economic conditions. Account balances are charged off against the allowance when the Company believes that it is probable that the receivable will not be recovered. Actual write-offs may either be in excess or less than the estimated allowance.
Property and Equipment	Property and Equipment Property and equipment are recorded at cost less accumulated depreciation and amortization. Depreciation and amortization is calculated using the straight-line method over the estimated useful life of the following assets: Years Computer equipment 1 - 3 Furniture and fixtures 3 - 7 Capitalized software costs 3 - 7 Leasehold improvements Up to 8 years, not to exceed lease term Maintenance and repairs are expensed as incurred. Application development costs related to internal use software projects are capitalized and included in property and equipment. Preliminary planning activities and post implementation activities for internal use software projects are expensed as incurred. Construction-in-progress primarily consists of computer equipment and leasehold improvements that have not yet been placed into service for their intended use. Depreciation and amortization commence when assets are initially placed into service for their intended use.
Deferred Contract Costs And Revenue Recognition	Deferred Contract Costs Costs incurred to obtain new client contracts and to extend existing client contracts are primarily comprised of sales commissions. Initial sales commissions are generally deferred and amortized over their estimated useful life, which is generally 4 years. We determined the period of benefit by taking into consideration the estimated life cycles for our customers, our technology and other factors. We recognized amortization expense related to deferred contract costs of $19.6 million, $19.4 million and $17.7 million for the years ended December 31, 2024, 2023 and 2022, respectively. Revenue Recognition Revenue is primarily derived from support services, and to a lesser extent, software licensing and related maintenance and professional services. Revenue is recognized when performance obligations, as stipulated in the contracts, are transferred to a customer for an amount that reflects the consideration the Company expects to receive in exchange for those support services and service contracts. This occurs when the contracts are executed by both parties, the rights and obligations of the parties are identified, payment terms are identified, the contracts have commercial substance and collectability of consideration is probable. The Company’s contracts generally do not contain any refund provisions other than in the event of our non-performance or breach. However, the Company’s contracts may include non-standard terms negotiated with each respective client that may impact the amount and timing of revenue recognized. The Company determines revenue recognition through the following steps: • Identification of the contract with the customer. • Identification of the performance obligations. • Determination of the transaction price. • Allocation of the transaction price to the performance obligations. • Recognition of revenue when the performance obligations are satisfied. Most of the Company’s contracts contain a single performance obligation for subscription support services. In a limited number of arrangements, the Company also licenses software and related maintenance services under term-based arrangements or provides professional services. The Company’s performance obligations are evaluated for whether they can be distinct or should be accounted for as one performance obligation and primarily consist of (i) subscription support services or (ii) professional services sold on a time and materials basis. The transaction price is generally the same as the contractual price. Typically, the structure of our arrangements do not give rise to variable consideration. However, in those instances where variable consideration should exist, the Company includes in its estimates, additional revenue for variable consideration when it has an enforceable right, the amount can be estimated reliably and its realization is probable. Subscription Services The Company’s subscription support services are part of a comprehensive support program that helps clients keep their software and systems running smoothly and in full legal compliance. Subscription support services include product support (fixes and installation support), security, advanced support (performance tuning and interoperability), strategic roadmap services (upgrade process), global tax, legal and regulatory services, global security, proactive support services, strategic roadmap services, device and user interface support and account management services. Subscription contracts are generally non-cancelable and do not contain general rights of return. The Company’s support subscription is viewed as a stand-ready performance obligation comprised of a series of distinct services that is satisfied ratably over time as the services are provided. A time-elapsed output method is used to measure progress as the Company’s efforts are expended evenly throughout the period given the nature of the promise is a stand-ready service. Other Services Other services include both software licensing services and professional services. The Company’s software licensing includes both internally developed software licenses as well as third party licenses. The Company’s professional services consist of various consulting services, which include project oversight, minor software customization or enhancement, and testing of client-developed software customization. Services may be provided solely by the Company, by a partner of the Company, or in combination with the Company's partners. The Company’s professional services are generally provided under a separate statement of work from our subscription support services. Revenue is recognized as services are performed. Revenues generally include any taxes withheld by foreign customers and subsequently remitted to governmental authorities in those foreign jurisdictions. Foreign withholding taxes included in revenues amounted to $5.4 million, $4.7 million and $3.9 million for the years ended December 31, 2024, 2023 and 2022, respectively. The Company typically invoices its customers before the start of the support period, in annual and multi-year installments. When revenue recognized on a contract exceeds billings, the Company records a contract asset. For the years ended December 31, 2024 and 2023, contract assets amounted to $1.3 million and $0.8 million, respectively, and are included in prepaid expenses and other on the consolidated balance sheets. Deferred revenue is a contract liability that consists of billings issued that are non-cancellable in advance of revenue recognition. Deferred revenue is recognized as the Company satisfies its performance obligations over the term of the contracted service period. The Company’s remaining performance obligations represent all future non-cancellable revenue under contract that has not yet been recognized as revenue, and includes deferred revenue and unbilled amounts. As of December 31, 2024, remaining performance obligations amounted to $587.9 million, of which $281.2 million was billed and recorded as deferred revenue. The Company expects to recognize revenue on approximately $258.0 million of the billed remaining performance obligations over the next 12 months, with the remaining deferred revenue balance recognized thereafter.
Income Taxes	Income Taxes Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. Valuation allowances are established when necessary to reduce deferred tax assets to the amount expected to be realized. The Company accounts for uncertain tax positions in accordance with ASC 740, Income Taxes (“ASC 740”), which applies to all tax positions related to income taxes. Under ASC 740, tax benefits are recognized when it is more-likely-than-not that a tax position will be sustained upon examination by the authorities. The Company recognizes interest and penalties accrued related to uncertain tax benefits as a component of income tax expense.
Impairment of Long-lived Assets	Impairment of Long-lived Assets Long-lived assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Impairment is recognized only if the carrying amount of the long-lived assets is not recoverable and exceeds their fair value. The carrying amount of a long-lived asset is not recoverable if the carrying amounts of such assets exceed the estimates of future net undiscounted cash flows expected to be generated by such assets. An impairment charge is recognized for the amount by which the carrying amount of the asset, or asset group, exceeds its fair value. The Company recognized an impairment charge of $3.0 million for the year ended December 31, 2022, related to two of its office leases as the Company ceased use of a portion of the office space due to increased remote work since the COVID-19 pandemic. There was no such impairment charge for the years ended December 31, 2024 and 2023, respectively.
Debt Issuance Costs and Discounts	Debt Issuance Costs and Discounts Debt issuance costs are costs incurred to obtain new debt financing or modify existing debt financing and consist of incremental direct costs incurred for professional fees and due diligence services, including reimbursement of similar costs incurred by the lenders. Debt issuance costs are allocated proportionately between funded and unfunded portions of debt. Amounts paid to the lenders when a financing is consummated are a reduction of the proceeds and are treated as a debt discount. Debt issuance costs and discounts related to funded debt are presented in the accompanying consolidated balance sheet as a reduction in the carrying value of the debt and are accreted to interest expense using the effective interest method. Debt issuance costs related to unfunded debt is presented in the accompanying consolidated balance sheet as a long-term asset and are amortized using the straight-line method over the contractual term of the debt agreement. Unamortized deferred debt issuance costs are not charged to expense when the related debt becomes a demand obligation due to the violation of terms so long as it is probable that the lenders will either waive the violation or will agree to amend or restructure the terms of the indebtedness. If either circumstance is probable, the deferred debt issuance costs continue to be amortized over the remaining term of the initial amortization period. If it is not probable, the costs will be charged to expense. Debt discounts and issuance costs are collectively referred to as DDIC.
Advertising	Advertising Advertising costs are charged to sales and marketing expense in the period incurred. Advertising expenses were $1.7 million, $2.1 million and $1.7 million for the years ended December 31, 2024, 2023 and 2022, respectively.
Legal Costs	Legal Costs Legal fees and costs are charged to general and administrative expense as incurred, other than legal fees and costs that are accounted for as deferred offering costs and debt issuance costs.
Loss Contingencies	Loss Contingencies The Company is subject to various loss contingencies arising in the ordinary course of business. An estimated loss contingency is accrued when it is probable that an asset has been impaired or a liability has been incurred and the amount of loss can be reasonably estimated. If some amount within a range of probable loss appears to be a better estimate than any other amount within the range, the Company accrues that amount. Alternatively, when no amount within a range of probable loss appears to be a better estimate than any other amount, the Company accrues the lowest amount in the range. If the Company determines that a loss is reasonably possible and the range of the loss is estimable, then the Company discloses the range of the possible loss if the upper end of the range is material. If the Company cannot estimate the range of loss, it will disclose the reason why it cannot estimate the range of loss, if there is a reasonable possibility that the amount of loss may be material. The Company regularly evaluates current information available to it to determine whether an accrual is required, an accrual should be adjusted and if a range of possible loss should be disclosed.
Stock-Based Compensation	Stock-Based Compensation The Company measures the cost of employee and director services received in exchange for all equity awards granted, based on the fair market value of the award as of the grant date. The Company computes the fair value of options using the Black-Scholes-Merton (“BSM”) option pricing model. The Company recognizes the cost of the equity awards over the period that services are provided to earn the award, usually the vesting period. For restricted stock units (“RSUs”), including performance units (“PSUs”) subject to performance conditions, the fair value of these awards is equal to the fair value of the Company’s common stock on the date of grant. The PSU fair value is subject to the performance measures for those awards based on the level of achievement. Stock-based compensation cost is recognized as an expense on a straight-line basis over the requisite service period as if the award was, in substance, a single award. Stock-based compensation expense is recognized based on awards ultimately expected to vest whereby estimates of forfeitures are based upon historical experience.
Foreign Currency	Foreign Currency The Company’s reporting currency is the U.S. Dollar, while the functional currencies of its foreign subsidiaries are their respective local currencies. The asset and liability accounts of the foreign subsidiaries are translated from their local currencies at the exchange rates in effect on the balance sheet date. Revenue and expenses are translated at average rates of exchange prevailing during the period. Gains and losses resulting from the translation of the subsidiary balance sheets are recorded net of tax as a component of accumulated other comprehensive loss. Gains and losses from foreign currency transactions are recorded in other income and expense in the consolidated statements of operations and comprehensive loss. The tax effect has not been material to date.
Earnings (Loss) Per Common Share	Earnings (Loss) Per Common Share
Reclassification of Prior Year Amounts	Reclassification of Prior Year Amounts
Recent Adopted Accounting Pronouncements	Recently Adopted Accounting Pronouncements The following accounting standards were adopted during the fiscal year 2024: In November 2023, the FASB issued ASU 2023-07, “Segment Reporting - Improvements to Reportable Segment Disclosures.” The guidance expands annual and interim disclosure requirements for reportable segments, primarily through enhanced disclosures about significant segment expenses. ASU 2023-07 is effective for annual periods beginning after December 15, 2023 and interim periods within fiscal years beginning after December 15, 2024. The Company adopted this guidance for the year ending December 31, 2024. See Note 13 for further information regarding the Company’s segment information.

SIGNIFICANT ACCOUNTING POLICI_3

SIGNIFICANT ACCOUNTING POLICIES (Tables)	12 Months Ended
	Dec. 31, 2024
Accounting Policies [Abstract]
Schedule of Property Plant And Equipment Useful Life	Depreciation and amortization is calculated using the straight-line method over the estimated useful life of the following assets: Years Computer equipment 1 - 3 Furniture and fixtures 3 - 7 Capitalized software costs 3 - 7 Leasehold improvements Up to 8 years, not to exceed lease term

LEASES (Tables)

LEASES (Tables)	12 Months Ended
	Dec. 31, 2024
Leases [Abstract]
Components of lease expense	The components of operating lease expense and supplemental balance sheet information for the years ended December 31, 2024, 2023 and 2022 were as follows (in thousands): 2024 2023 2022 Operating lease expense related to ROU assets and liabilities $ 4,566 $ 4,483 $ 5,530 Other lease expense 695 512 838 Total lease expense $ 5,261 $ 4,995 $ 6,368 Other information related to leases as of December 31, was as follows (in thousands): Supplemental Balance Sheet Information 2024 2023 Operating lease right-of-use assets, noncurrent $ 7,161 $ 5,941 Operating lease liabilities, current $ 3,967 $ 4,321 Operating lease liabilities, noncurrent 7,064 6,841 Total operating lease liabilities $ 11,031 $ 11,162 Weighted Average Remaining Lease Term Years Operating Leases 3.1 Weighted Average Discount Rate Operating Leases 8.6 %
Maturities of operating lease liabilities	Maturities of operating lease liabilities as of December 31, 2024 were as follows (in thousands): Years Ending December 31: 2025 $ 4,634 2026 4,095 2027 1,632 2028 1,351 2029 767 Thereafter 57 Total future undiscounted lease payments 12,536 Less imputed interest (1,505) Total $ 11,031
Finance Lease, Liability, Fiscal Year Maturity	As of December 31, 2024, the future annual minimum lease payments under financing lease obligations are as follows (in thousands): Years ending December 31: 2025 $ 332 Thereafter — Total minimum lease payments 332 Less amounts representing interest (10) Present value of minimum lease payments 322 Less current portion, included in accrued expenses (322) Long-term obligation, included in other long-term liabilities $ —

OTHER FINANCIAL INFORMATION (Ta

OTHER FINANCIAL INFORMATION (Tables)	12 Months Ended
	Dec. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Restrictions on Cash and Cash Equivalents	As of December 31, 2024 and 2023, cash, cash equivalents and restricted cash were as follows (in thousands): 2024 2023 Cash and cash equivalents $ 88,792 $ 115,424 Restricted cash 430 428 Total cash, cash equivalents and restricted cash $ 89,222 $ 115,852
Allowance for Credit Losses on Financing Receivables	Activity in the allowance for doubtful accounts is set forth below for the years ended December 31, 2024, 2023 and 2022 (in thousands): 2024 2023 2022 Allowance, beginning of year $ 656 $ 723 $ 576 Provisions 512 209 218 Write offs, net of recoveries (515) (276) (71) Allowance, end of year $ 653 $ 656 $ 723
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure	As of December 31, 2024 and 2023, prepaid expenses and other current assets consisted of the following (in thousands): 2024 2023 Prepaid expenses and deposits $ 11,942 $ 17,514 Foreign tax refunds receivable 2,846 3,228 Other 4,406 4,905 Total $ 19,194 $ 25,647
Property, Plant and Equipment	As of December 31, 2024 and 2023, property and equipment consisted of the following (in thousands): 2024 2023 Computer equipment $ 19,923 $ 18,838 Furniture and fixtures 2,993 2,864 Capitalized software costs 4,784 3,937 Leasehold improvements 2,674 1,373 Construction-in-progress 822 1,715 Total property and equipment 31,196 28,727 Less accumulated depreciation (21,305) (18,231) Property and equipment, net $ 9,891 $ 10,496
Schedule of Deferred Revenue	Activity for deferred contract costs for the years ended December 31, 2024 and 2023 consisted of the following (in thousands): 2024 2023 Deferred contract costs, current and noncurrent as of the beginning of the period $ 41,493 $ 40,726 Capitalized commissions during the period 17,227 20,144 Amortized deferred contract costs during the period (19,560) (19,377) Deferred contract costs, current and noncurrent, as of the end of the period $ 39,160 $ 41,493 Activity for deferred revenue for the years ended December 31, 2024 and 2023 consisted of the following (in thousands): 2024 2023 Deferred revenue, current and noncurrent, as of the beginning of the period $ 286,974 $ 299,921 Billings, net 422,976 418,549 Revenue recognized (428,753) (431,496) Deferred revenue, current and noncurrent, as of the end of the period $ 281,197 $ 286,974
Schedule of Other Accrued Liabilities	As of December 31, 2024 and 2023, other accrued liabilities consisted of the following (in thousands): 2024 2023 Accrued sales and other taxes $ 8,137 $ 7,963 Accrued professional fees 3,857 3,551 Accrued reorganization costs 1,052 — Current maturities of capital lease obligations 322 360 Income taxes payable 1,771 1,771 Accrued litigation settlement costs 201 82 Other accrued expenses 5,348 4,401 Total other accrued liabilities $ 20,688 $ 18,128
Schedule of Reorganization Activity	The reorganization activity for the years ended December 31, 2024 and 2023 consisted of the following (in thousands): 2024 2023 Accrued reorganization costs, as of the beginning of period $ — $ — Charges 5,737 59 Cash Payments (4,683) (59) Foreign currency impact (2) — Accrued reorganization costs, as of the end of period $ 1,052 $ —
Schedule of Other Nonoperating Expense, by Component	For the years ended December 31, 2024, 2023 and 2022, other expenses, net consisted of the following (in thousands): 2024 2023 2022 Interest and other income $ 3,593 $ 3,701 $ 228 Foreign currency gain (loss) (1,221) (330) 12 Other expenses (582) (382) (253) Total other income (expenses), net $ 1,790 $ 2,989 $ (13)

DEBT (Tables)

DEBT (Tables)	12 Months Ended
	Dec. 31, 2024
Debt Disclosure [Abstract]
Schedule of Carrying Value of Debt	As of December 31, 2024 and December 31, 2023, debt consisted of the following (in thousands): 2024 2023 Term loan $ 70,280 $ 70,140 Revolving line of credit 15,000 — Less current maturities (3,093) (5,912) Long-term debt, net of current maturities $ 82,187 $ 64,228
Schedule of Interest Expense	The components of interest expense for the years ended December 31, 2024, 2023 and 2022 are presented below (in thousands): 2024 2023 2022 Credit Facilities: Interest expense under term loan $ 5,032 $ 4,475 $ 3,205 Accretion expense related to discount and issuance costs under the term loan 765 973 973 Interest expense under revolving line of credit 223 — — Interest for other items 285 74 93 Total interest expense $ 6,305 $ 5,522 $ 4,271

STOCK-BASED COMPENSATION AND _2

STOCK-BASED COMPENSATION AND WARRANTS (Tables)	12 Months Ended
	Dec. 31, 2024
STOCK OPTIONS AND WARRANTS [Abstract]
Summary of Option Activity	The following table sets forth the summary of stock option activity under the Company’s Stock Plans for the years ended December 31, 2024, 2023 and 2022, (shares in thousands): 2024 2023 2022 Shares Price (1) Term (2) Shares Price (1) Term (2) Shares Price (1) Term (2) Outstanding, beginning of year 7,800 $ 5.77 6,994 $ 6.17 6,824 $ 5.92 Granted 3,462 2.66 2,043 4.13 1,352 5.58 Forfeited (396) 4.68 (336) 5.84 (434) 5.94 Expired (1,303) 5.81 (844) 5.44 (194) 5.96 Exercised — — (57) 1.38 (554) 1.83 Outstanding, end of year (3)(4) 9,563 4.68 6.9 7,800 5.77 5.9 6,994 6.17 5.5 Vested, end of year (3) 4,772 6.22 4.6 4,744 6.36 4.1 4,754 6.17 4.0 ____________________ (1) Represents the weighted average exercise price. (2) Represents the weighted average remaining contractual term until the stock options expire. (3) As of December 31, 2024, 2023 and 2022, the aggregate intrinsic value of stock options outstanding was $0.2 million, $0.1 million, and $0.2 million, respectively. As of December 31, 2024, 2023 and 2022, the aggregate intrinsic value of vested stock options was $2 thousand, $5 thousand and $0.2 million, respectively. (4) The number of outstanding stock options that are not expected to ultimately vest due to forfeiture amounted to 0.9 million shares as of December 31, 2024. The following table presents the total number of shares available for grant under the 2013 Plan for the years ended December 31, 2024, 2023 and 2022 (in thousands): 2024 2023 2022 Available, beginning of year 8,481 7,543 4,324 Stock options granted (3,462) (2,043) (1,352) RSUs and PSUs granted (5,372) (2,113) (893) Expired options under Stock Plans 1,303 844 194 Forfeited options under Stock Plans 396 336 434 Forfeited RSUs and PSUs under Stock Plans 449 200 559 Shares issued — (75) (60) Shares repurchased — 248 853 Newly authorized by Board of Directors 3,584 3,541 3,484 Available, end of year 5,379 8,481 7,543
Schedule of Share-based Payment Award, Stock Options, Valuation Assumptions	The fair value of each stock option grant under the Stock Plans was estimated on the date of grant using the BSM option-pricing model, with the following weighted-average assumptions for the years ended December 31, 2024, 2023 and 2022: 2024 2023 2022 Expected life (in years) 6.0 6.0 6.0 Volatility 65 % 56 % 46 % Dividend yield — % — % — % Risk-free interest rate 4.3 % 3.8 % 2.7 %
Schedule of Stock-based Compensation Expense	The aggregate stock-based compensation expense for stock options, RSUs and PSUs for the years ended December 31, 2024, 2023 and 2022 is classified as follows (in thousands): 2024 2023 2022 Cost of revenues $ 1,756 $ 1,972 $ 2,052 Sales and marketing 2,208 2,844 3,146 General and administrative 5,581 7,706 5,697 Total $ 9,545 $ 12,522 $ 10,895
Schedule of Outstanding Warrants	A summary of the terms of outstanding warrants and the number of shares of RMNI Common Stock issuable upon exercise, is presented below as of December 31, 2024 and 2023 (in thousands, except per share amounts): Issuance Date Expiration Date Exercise Price Number of Shares Description 2024 2023 Origination Agent Warrant October 2017 June 2026 (1) $ 5.64 3,440 3,440 (2) _____________________ (1) The expiration date for the Origination Agent Warrant is the earlier to occur of the stated expiration date or the date when the Company experiences a change of control. (2)

INCOME TAXES (Tables)

INCOME TAXES (Tables)	12 Months Ended
	Dec. 31, 2024
Income Tax Disclosure [Abstract]
Schedule of Income before Income Tax, Domestic and Foreign	For the years ended December 31, 2024, 2023 and 2022, income (loss) before income taxes was as follows (in thousands): 2024 2023 2022 Domestic $ (50,316) $ 29,299 $ (9,012) International 13,673 11,933 12,817 $ (36,643) $ 41,232 $ 3,805
Schedule of Effective Income Tax Rate Reconciliation	For the years ended December 31, 2024, 2023 and 2022, the reconciliation between the income tax benefit computed by applying the statutory U.S. federal income tax rate to the pre-tax income before income taxes and total income taxes recognized in the financial statements was as follows (in thousands): 2024 2023 2022 Income tax (expense) benefit at statutory U.S. federal rate $ 7,695 $ (8,658) $ (799) Income tax benefit attributable to U.S. states, net 112 491 53 Permanent differences: Non-deductible expenses (329) (116) (206) Stock-based compensation (1,275) (1,666) (796) Other (328) 543 600 Global intangible low taxed income (170) (40) (206) Foreign rate differential and foreign tax credits (499) (600) (868) Foreign withholding taxes (5,422) (4,679) (3,495) Other 512 (464) (650) Decrease in valuation allowance 75 16 82 Total income tax (expense) benefit $ 371 $ (15,173) $ (6,285)
Schedule of Components of Income Tax Expense (Benefit)	For the years ended December 31, 2024, 2023 and 2022, income taxes consisted of the following (in thousands): 2024 2023 2022 Current income tax expense: Federal $ — $ — $ — State (261) (282) (273) Foreign (9,198) (8,246) (8,083) Total current income tax expense (9,459) (8,528) (8,356) Deferred income tax (expense) benefit: Federal 9,248 (7,477) 1,336 State 419 734 155 Foreign 163 98 580 Total deferred income tax (expense) benefit 9,830 (6,645) 2,071 Total (provision) benefit for income taxes $ 371 $ (15,173) $ (6,285)
Schedule of Deferred Tax Assets and Liabilities	As of December 31, 2024 and 2023, the tax effects of temporary differences that give rise to significant portions of the deferred tax assets and liabilities were as follows (in thousands): 2024 2023 Deferred income tax assets: Net operating loss carryforwards $ 42,155 $ 29,915 Deferred revenue 4,005 6,585 Accounts payable and accrued expenses 13,302 15,449 Stock-based compensation 918 1,442 Operating lease liabilities 1,888 1,999 Tax credit carryforwards 230 305 Other 4,197 2,689 Foreign deferred assets 2,012 2,234 Business interest carryforwards 13,821 12,938 Gross deferred income tax assets 82,528 73,556 Valuation allowance for deferred income tax assets (225) (300) Net deferred income tax assets 82,303 73,256 Deferred income tax liabilities: Deferred contract costs (9,102) (10,002) Operating lease right-of-use assets (966) (733) Other (3,652) (3,519) Deferred tax assets, net $ 68,583 $ 59,002

COMMITMENTS AND CONTINGENCIES (

COMMITMENTS AND CONTINGENCIES (Tables)	12 Months Ended
	Dec. 31, 2024
Commitments and Contingencies Disclosure [Abstract]
Schedule Of Future Purchase Commitment	Total future purchase commitments as of December 31, 2024 are as follows (in thousands): Years Ending December 31: Commitments 2025 $ 7,831 2026 4,500 2027 500 Thereafter — Total $ 12,831

EARNINGS (LOSS) PER SHARE (Tabl

EARNINGS (LOSS) PER SHARE (Tables)	12 Months Ended
	Dec. 31, 2024
Earnings Per Share [Abstract]
Schedule of Earnings Per Share, Basic and Diluted	The following table sets forth the computation of basic and diluted net (loss) per share of Common Stock for the years ended December 31, 2024, 2023 and 2022 (in thousands, except per share amounts): 2024 2023 2022 Net income (loss) attributable to common stockholders: Net income (loss) $ (36,272) $ 26,059 $ (2,480) Basic weighted average number of shares of Common Stock outstanding 90,503 89,073 87,672 Dilutive effect: Warrants — — — Stock options — 11 — Performance share units — 107 — Restricted stock units — 345 — Diluted weighted average number of shares of Common Stock outstanding 90,503 89,536 87,672 Net income (loss) per share attributable to Common Stock - basic $ (0.40) $ 0.29 $ (0.03) Net income (loss) per share attributable to Common Stock - diluted $ (0.40) $ 0.29 $ (0.03)
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share	As of December 31, 2024, 2023 and 2022, the following potential Common Stock equivalents were excluded from the computation of diluted net income (loss) per share since the impact of inclusion was anti-dilutive (in thousands): 2024 2023 2022 Warrants 3,440 3,440 3,440 Stock options 9,563 7,718 6,994 Restricted stock units 4,753 601 2,009 Performance stock units 801 — — Total 18,557 11,759 12,443

FINANCIAL INSTRUMENTS (Tables)

FINANCIAL INSTRUMENTS (Tables)	12 Months Ended
	Dec. 31, 2024
Investments, All Other Investments [Abstract]
Schedule of Cash Equivalent And Short-Term Investment Balances	Listed below are the cash equivalent and short-term investment balances as of December 31, 2023 (in thousands): Fair Value Level Cost Basis Unrealized Gains (Losses) Recorded Basis Cash Equivalents Short-term Investments Federal agency bonds Level 2 $ 10,491 $ 44 $ 10,535 $ 4,590 $ 5,945 US treasury notes Level 2 4,324 55 4,379 498 3,881 $ 14,815 $ 99 $ 14,914 $ 5,088 $ 9,826
Schedule of Amounts Recorded For Interest Rate Swap Agreements	The amounts recorded for the interest rate swap agreement are described below (in thousands): Derivative Instrument Balance Sheet Classification December 31, 2024 December 31, 2023 Interest rate swap Deposits and other $ 436 $ 891 Accumulated comprehensive income (loss) 370 713 For the years ended December 31, Derivative Instrument Income Statement Classification 2024 2023 2022 Inter rate swap Interest expense (benefit) $ (704) $ (843) $ 158

SEGMENT AND GEOGRAPHIC INFORM_2

SEGMENT AND GEOGRAPHIC INFORMATION (Tables)	12 Months Ended
	Dec. 31, 2024
Segment Reporting [Abstract]
Schedule of Information About Significant Expense	The following table presents selected financial information with respect to the Company’s single operating segment for the years ended December 31, 2024, 2023 and 2022 (in thousands): 2024 2023 2022 Revenue $ 428,753 $ 431,496 $ 409,662 Less: Cost of revenue, adjusted Employee compensation and benefits (a) 103,891 101,728 100,262 Engineering consulting costs 26,225 26,738 23,296 Administrative allocations 16,267 14,540 15,416 All other costs (b) 19,198 17,332 11,346 Total cost of revenue, adjusted 165,581 160,338 150,320 Sales and marketing, adjusted (c) 147,528 139,495 139,872 General and administrative, adjusted (c) 64,301 62,714 67,179 Stock-based compensation expense 9,545 12,522 10,895 Depreciation and amortization expense 3,596 2,827 2,504 Impairment charges related to operating lease right-of-use assets — — 3,013 Reorganization costs 5,737 59 2,525 Litigation costs and related recoveries, net 64,593 9,776 25,265 Interest expense 6,305 5,522 4,271 Other (income) expenses, net (1,790) (2,989) 13 Income taxes (371) 15,173 6,285 Segment net income (loss) (36,272) 26,059 (2,480) Reconciliation of profit or loss Adjustments and reconciling items — — — Consolidated net income (loss) $ (36,272) $ 26,059 $ (2,480) (a) Adjusted to exclude stock-based compensation expense. (b) Adjusted to exclude depreciation and amortization expense. (c) Adjusted to exclude stock-based compensation expense as well as depreciation and amortization expense.
Schedule of Geographical Revenue	The Company attributes revenues to geographic regions based on the location of its clients. The following shows revenues by geographic region for the years ended December 31, 2024, 2023 and 2022 (in thousands): 2024 2023 2022 United States of America $ 209,995 $ 219,975 $ 215,372 International 218,758 211,521 194,290 Total revenue $ 428,753 $ 431,496 $ 409,662
Schedule of Geographical Property Plant and Equipment and Operating Lease Right of Use Asset	The Company tracks its assets by physical location. The following shows the net carrying value of the Company’s property and equipment by geographic region as of December 31, 2024 and 2023 (in thousands): 2024 2023 United States of America $ 7,007 $ 6,175 International 2,884 4,321 Total property and equipment, net $ 9,891 $ 10,496 The following shows the operating lease ROU assets by geographic region as of December 31, 2024 and 2023 (in thousands): 2024 2023 United States of America $ 4,112 $ 3,039 India 1,390 2,012 Brazil 1,193 275 Rest of World 466 615 Total operating lease right-of-use assets $ 7,161 $ 5,941

SIGNIFICANT ACCOUNTING POLICI_4

SIGNIFICANT ACCOUNTING POLICIES - Narrative (Details) - USD ($) $ in Thousands		12 Months Ended
	Apr. 30, 2024	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Significant Accounting Policies Disclosure [Line Items]
Working capital deficit		$ 68,300
Net loss		36,272	$ (26,059)	$ 2,480
Cash, cash equivalents and restricted cash		89,222	115,852	109,434	$ 119,990
Deferred revenue, current		$ 258,000
Cost of goods and services sold (as percentage of revenue)		39%
Operating and capital lease payments due within next twelve months		$ 5,000
Cash and cash equivalents		88,792	115,424
Restricted cash		$ 430	428
Contract cost amortization period (years)		4 years
Contract cost amortization expense		$ 19,560	19,377	17,700
Impairment charges related to operating lease right-of-use assets		0	0	3,013
Foreign withholding taxes		5,400	4,700	3,900
Contract asset		1,300	800
Deferred revenue		281,197	286,974	299,921
Advertising expense		1,700	2,100	$ 1,700
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2025-01-01
Significant Accounting Policies Disclosure [Line Items]
Performance obligation		587,900
Three Financial Institutions
Significant Accounting Policies Disclosure [Line Items]
Cash and cash equivalents		44,900
Single Financial Institution
Significant Accounting Policies Disclosure [Line Items]
Cash and cash equivalents		32,000	$ 48,900
Other Financial Institution
Significant Accounting Policies Disclosure [Line Items]
Restricted cash		$ 400
Original Credit Facility | Revolving line of credit
Significant Accounting Policies Disclosure [Line Items]
Loan payable face amount	$ 90,000
Consulting agreement, term (in years)	5 years
2024 Credit Facility | Revolving line of credit
Significant Accounting Policies Disclosure [Line Items]
Loan payable face amount	$ 75,000
Consulting agreement, term (in years)	5 years
Annual minimum principal payments year one	5%
Annual minimum principal payments year two	5%
Annual minimum principal payments year three	7.50%
Annual minimum principal payments year four	7.50%
Annual minimum principal payments year five	10%

SIGNIFICANT ACCOUNTING POLICI_5

SIGNIFICANT ACCOUNTING POLICIES - Useful Lives (Details)	Dec. 31, 2024
Computer equipment | Minimum
Property, Plant and Equipment [Line Items]
Property, plant and equipment, useful life (in years)	1 year
Computer equipment | Maximum
Property, Plant and Equipment [Line Items]
Property, plant and equipment, useful life (in years)	3 years
Furniture and fixtures | Minimum
Property, Plant and Equipment [Line Items]
Property, plant and equipment, useful life (in years)	3 years
Furniture and fixtures | Maximum
Property, Plant and Equipment [Line Items]
Property, plant and equipment, useful life (in years)	7 years
Capitalized software costs | Minimum
Property, Plant and Equipment [Line Items]
Property, plant and equipment, useful life (in years)	3 years
Capitalized software costs | Maximum
Property, Plant and Equipment [Line Items]
Property, plant and equipment, useful life (in years)	7 years
Leasehold improvements | Maximum
Property, Plant and Equipment [Line Items]
Property, plant and equipment, useful life (in years)	8 years

SIGNIFICANT ACCOUNTING POLICI_6

SIGNIFICANT ACCOUNTING POLICIES - Performance Obligations (Details) - USD ($) $ in Thousands	Dec. 31, 2024	Dec. 31, 2023
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Deferred revenue	$ 257,983	$ 263,115
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2025-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Performance obligation, expected period of recognition (months)	12 months

LEASES - Narrative (Details)

LEASES - Narrative (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023
Lessee, Lease, Description [Line Items]
Operating lease payments	$ 5,700	$ 5,500
Remaining lease term	9 months
Finance lease implied interest rate (percentage)	7.90%
Finance lease accumulated amortization	$ 5,000
Minimum
Lessee, Lease, Description [Line Items]
Operating lease renewal term (years)	1 month
Operating lease, remaining lease term (years)	3 months
Maximum
Lessee, Lease, Description [Line Items]
Operating lease renewal term (years)	5 years
Operating lease, remaining lease term (years)	62 months

LEASES - Components of Lease Ex

LEASES - Components of Lease Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Leases [Abstract]
Operating lease expense related to ROU assets and liabilities	$ 4,566	$ 4,483	$ 5,530
Other lease expense	695	512	838
Total lease expense	$ 5,261	$ 4,995	$ 6,368

LEASES - Supplemental Balance S

LEASES - Supplemental Balance Sheet Information (Details) - USD ($) $ in Thousands	Dec. 31, 2024	Dec. 31, 2023
Leases [Abstract]
Operating lease right-of-use assets, noncurrent	$ 7,161	$ 5,941
Operating lease liabilities, current	3,967	4,321
Operating lease liabilities, noncurrent	7,064	6,841
Total	$ 11,031	$ 11,162
Weighted average remaining lease term, operating leases (years)	3 years 1 month 6 days
Weighted average discount rate, operating leases (as a percent)	8.60%

LEASES - Maturities of Lease Li

LEASES - Maturities of Lease Liability (Details) - USD ($) $ in Thousands	Dec. 31, 2024	Dec. 31, 2023
Leases [Abstract]
2025	$ 4,634
2026	4,095
2027	1,632
2028	1,351
2029	767
Thereafter	57
Total future undiscounted lease payments	12,536
Less imputed interest	(1,505)
Total	$ 11,031	$ 11,162

LEASES - Finance Leases (Detail

LEASES - Finance Leases (Details) - USD ($) $ in Thousands	Dec. 31, 2024	Dec. 31, 2023
Leases [Abstract]
2025	$ 332
Thereafter	0
Total minimum lease payments	332
Less amounts representing interest	(10)
Present value of minimum lease payments	322
Less current portion, included in accrued expenses	(322)	$ (360)
Long-term obligation, included in other long-term liabilities	$ 0
Finance Lease, Liability, Current, Statement of Financial Position [Extensible Enumeration]	Other Accrued Liabilities, Current	Other Accrued Liabilities, Current
Finance Lease, Liability, Noncurrent, Statement of Financial Position [Extensible Enumeration]	Other long-term liabilities

OTHER FINANCIAL INFORMATION - C

OTHER FINANCIAL INFORMATION - Cash, Cash Equivalents and Restricted Cash (Details) - USD ($) $ in Thousands	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Cash and cash equivalents	$ 88,792	$ 115,424
Restricted cash	430	428
Total cash, cash equivalents and restricted cash	$ 89,222	$ 115,852	$ 109,434	$ 119,990

OTHER FINANCIAL INFORMATION - A

OTHER FINANCIAL INFORMATION - Allowance for Doubtful Accounts (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Allowance for Doubtful Accounts Receivable [Roll Forward]
Allowance, beginning of year	$ 656	$ 723	$ 576
Provisions	512	209	218
Write offs, net of recoveries	(515)	(276)	(71)
Allowance, end of year	$ 653	$ 656	$ 723

OTHER FINANCIAL INFORMATION - P

OTHER FINANCIAL INFORMATION - Prepaid Expenses and Other Current Assets (Details) - USD ($) $ in Thousands	Dec. 31, 2024	Dec. 31, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Prepaid expenses and deposits	$ 11,942	$ 17,514
Foreign tax refunds receivable	2,846	3,228
Other	4,406	4,905
Total	$ 19,194	$ 25,647

OTHER FINANCIAL INFORMATION -_2

OTHER FINANCIAL INFORMATION - Property and Equipment (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Property, Plant and Equipment [Line Items]
Total property and equipment	$ 31,196	$ 28,727
Less accumulated depreciation	(21,305)	(18,231)
Property and equipment, net	9,891	10,496
Depreciation	3,600	2,800	$ 2,500
Computer equipment
Property, Plant and Equipment [Line Items]
Total property and equipment	19,923	18,838
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Total property and equipment	2,993	2,864
Capitalized software costs
Property, Plant and Equipment [Line Items]
Total property and equipment	4,784	3,937
Leasehold improvements
Property, Plant and Equipment [Line Items]
Total property and equipment	2,674	1,373
Construction-in-progress
Property, Plant and Equipment [Line Items]
Total property and equipment	$ 822	$ 1,715

OTHER FINANCIAL INFORMATION - D

OTHER FINANCIAL INFORMATION - Deferred Contract Costs (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Capitalized Contract Cost, Net [Abstract]
Deferred contract costs, current and noncurrent as of the beginning of the period	$ 41,493	$ 40,726
Capitalized commissions during the period	17,227	20,144
Amortized deferred contract costs during the period	(19,560)	(19,377)	$ (17,700)
Deferred contract costs, current and noncurrent, as of the end of the period	$ 39,160	$ 41,493	$ 40,726

OTHER FINANCIAL INFORMATION - O

OTHER FINANCIAL INFORMATION - Other Accrued Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Accrued sales and other taxes	$ 8,137	$ 7,963
Accrued professional fees	3,857	3,551
Accrued reorganization costs	1,052	0	$ 0
Current maturities of capital lease obligations	322	360
Income taxes payable	1,771	1,771
Accrued litigation settlement costs	201	82
Other accrued expenses	5,348	4,401
Total other accrued liabilities	$ 20,688	$ 18,128
Finance Lease, Liability, Current, Statement of Financial Position [Extensible Enumeration]	Total other accrued liabilities	Total other accrued liabilities

OTHER FINANCIAL INFORMATION - S

OTHER FINANCIAL INFORMATION - Schedule of Reorganization Activity (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023
Restructuring Reserve [Roll Forward]
Accrued reorganization costs, as of the beginning of period	$ 0	$ 0
Charges	5,737	59
Cash Payments	(4,683)	(59)
Foreign currency impact	(2)	0
Accrued reorganization costs, as of the end of period	$ 1,052	$ 0
Restructuring incurred cost statement of income or comprehensive income [Extensible Enumeration Not Disclosed Flag]	Charges	Charges

OTHER FINANCIAL INFORMATION -_3

OTHER FINANCIAL INFORMATION - Deferred Revenue (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023
Movement in Deferred Revenue [Roll Forward]
Deferred revenue, current and noncurrent, as of the beginning of the period	$ 286,974	$ 299,921
Billings, net	422,976	418,549
Revenue recognized	(428,753)	(431,496)
Deferred revenue, current and noncurrent, as of the end of the period	$ 281,197	$ 286,974

OTHER FINANCIAL INFORMATION -_4

OTHER FINANCIAL INFORMATION - Other Income (Expense), Net (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Interest and other income	$ 3,593	$ 3,701	$ 228
Foreign currency gain (loss)	(1,221)	(330)	12
Other expenses	(582)	(382)	(253)
Total other income (expenses), net	$ 1,790	$ 2,989	$ (13)

DEBT - Schedule of Carrying Val

DEBT - Schedule of Carrying Value of Debt (Details) - USD ($) $ in Thousands	Dec. 31, 2024	Dec. 31, 2023
Debt Instrument [Line Items]
Less current maturities	$ (3,093)	$ (5,912)
Long-term debt, net of current maturities	82,187	64,228
Revolving line of credit
Debt Instrument [Line Items]
Long-term Debt	15,000	0
Line of Credit
Debt Instrument [Line Items]
Long-term Debt	$ 70,280	$ 70,140

DEBT - Narrative (Details)

DEBT - Narrative (Details) - USD ($)				12 Months Ended
	Oct. 21, 2024	Apr. 30, 2024	May 31, 2022	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022	May 18, 2022
Debt Instrument [Line Items]
Prepaid indebtedness				$ 3,562,000	$ 5,625,000	$ 9,500,000
Proceeds from the 2024 Credit Facility’s revolving line of credit				15,000,000	0	0
Interest Rate Swap
Debt Instrument [Line Items]
Credit facility term		5 years
Notional amount		$ 40,000,000					$ 40,000,000
Fixed payor LIBOR rate (percent)		3.71%
Initial floating LIBOR rate (percent)		5.32%
Line of Credit
Debt Instrument [Line Items]
Principal payment				3,600,000	5,600,000	$ 4,500,000
Prepaid indebtedness			$ 5,000,000
Payment for debt extinguishment			$ 0
Line of Credit | Minimum | Base Rate
Debt Instrument [Line Items]
Debt instrument, interest rate		1.75%
Line of Credit | Maximum | Base Rate
Debt Instrument [Line Items]
Debt instrument, interest rate		2.50%
Line of Credit | 2024 Credit Facility
Debt Instrument [Line Items]
Fair value of the carrying amount		$ 70,900,000		$ 70,300,000	72,300,000
Consulting agreement, term (in years)		5 years
Credit facility borrowing capacity		$ 35,000,000
Annual minimum principal payments year one		5%
Annual minimum principal payments year two		5%
Annual minimum principal payments year three		7.50%
Annual minimum principal payments year four		7.50%
Annual minimum principal payments year five		10%
Debt average interest rate				7.50%
Transaction costs expensed				$ 200,000
Fees paid to creditors included in unamortized discount				1,100,000
Minimum fixed charge ratio		1.25
Debt instrument, leverage ratio		3.75
Financial covenants, minimum liquidity		$ 20,000,000
Incremental borrowings				20,000,000
Proceeds from the 2024 Credit Facility’s revolving line of credit	$ 15,000,000
Line of Credit | 2024 Credit Facility | Level 2
Debt Instrument [Line Items]
Fair value of the credit facility				$ 73,900,000	$ 73,100,000
Line of Credit | 2024 Credit Facility | Minimum
Debt Instrument [Line Items]
Debt instrument, interest rate				0.25%
Line of Credit | 2024 Credit Facility | Minimum | Base Rate
Debt Instrument [Line Items]
Debt instrument, interest rate				1.75%
Line of Credit | 2024 Credit Facility | Minimum | Secured Overnight Financing Rate (SOFR) Overnight Index Swap Rate
Debt Instrument [Line Items]
Debt instrument, interest rate		2.75%		2.75%
Line of Credit | 2024 Credit Facility | Maximum
Debt Instrument [Line Items]
Debt instrument, interest rate				0.40%
Line of Credit | 2024 Credit Facility | Maximum | Base Rate
Debt Instrument [Line Items]
Debt instrument, interest rate				2.50%
Line of Credit | 2024 Credit Facility | Maximum | Secured Overnight Financing Rate (SOFR) Overnight Index Swap Rate
Debt Instrument [Line Items]
Debt instrument, interest rate		3.50%		3.50%
Line of Credit | Term Loans
Debt Instrument [Line Items]
Loan payable face amount		$ 75,000,000
Debt average interest rate				8.80%	8.20%
Secured Debt | 2024 Credit Facility
Debt Instrument [Line Items]
Consulting agreement, term (in years)		5 years

DEBT - Schedule of Interest Exp

DEBT - Schedule of Interest Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Debt Instrument [Line Items]
Interest for other items	$ 285	$ 74	$ 93
Interest expense	6,305	5,522	4,271
Line of Credit | Revolving line of credit
Debt Instrument [Line Items]
Interest expense	223	0	0
Term Loan | Line of Credit
Debt Instrument [Line Items]
Interest expense	5,032	4,475	3,205
Accretion expense related to discount and issuance costs under the term loan	$ 765	$ 973	$ 973

CAPITAL STRUCTURE (Details)

CAPITAL STRUCTURE (Details) $ / shares in Units, $ in Millions			12 Months Ended
	May 28, 2022 USD ($)	May 27, 2022 USD ($)	Dec. 31, 2024 vote $ / shares shares	Dec. 31, 2023 USD ($) vote $ / shares shares	Dec. 31, 2022 USD ($) shares	Feb. 27, 2022 USD ($)	Jan. 14, 2022 USD ($)
Stockholders' Equity Note [Abstract]
Preferred stock and temporary equity, shares authorized			100,000,000
Preferred stock, par value (in dollars per share) | $ / shares			$ 0.0001
Redeemable preferred stock, shares authorized (shares)			180,000	180,000
Common Stock Offering [Abstract]
Common stock, shares authorized (in shares)			1,000,000,000	1,000,000,000
Common stock, par value (USD per share) | $ / shares			$ 0.0001	$ 0.0001
Common stock, votes per share | vote			1	1
Value of shares authorized to be repurchased | $	$ 50	$ 15				$ 15	$ 15
Stock repurchase program, period	4 years	2 years
Stock reacquired and retired (shares)			0	200,000	900,000
Stock reacquired and retired | $				$ 1	$ 4.7

STOCK-BASED COMPENSATION AND _3

STOCK-BASED COMPENSATION AND WARRANTS - Narrative (Details) $ / shares in Units, $ in Thousands						12 Months Ended
	May 06, 2024 $ / shares shares	Apr. 03, 2024 shares	Feb. 23, 2024 shares	Apr. 03, 2023 $ / shares shares	Jun. 07, 2018 offering_period shares	Dec. 31, 2024 USD ($) $ / shares shares	Dec. 31, 2023 USD ($) $ / shares shares	Dec. 31, 2022 USD ($) $ / shares shares	Dec. 31, 2021 shares
Equity [Abstract]
Shares available for future grants (in shares)						5,379,000	8,481,000	7,543,000	4,324,000
Additional shares authorized (in shares)						3,584,000	3,541,000	3,484,000
Restricted Stock Units and Share-based Compensation Expense [Abstract]
Dividend yield (percentage)						0%	0%	0%
Compensation expense recognized | $						$ 9,545	$ 12,522	$ 10,895
Performance Units [Abstract]
Compensation expense recognized | $						$ 9,545	$ 12,522	$ 10,895
Employee Stock Purchase Plan [Abstract]
Shares issued in period (in shares)						0	75,000	60,000
Warrants and Rights Note Disclosure [Abstract]
Warrant exercise price (in usd per share) | $ / shares						$ 5.64
Number of shares for warrant (in shares)						3,400,000
Restricted stock units
Restricted Stock Units and Share-based Compensation Expense [Abstract]
Average vesting period (years)						2 years 3 months 29 days
Weighted average fair market value (usd per share) | $ / shares						$ 2.64
Fair value of underlying shares | $						$ 11,300
Compensation expense recognized | $						$ 5,100	$ 7,400	$ 8,200
Performance Units [Abstract]
Weighted average fair market value (usd per share) | $ / shares						$ 2.64
Compensation expense recognized | $						$ 5,100	7,400	8,200
Unrecognized compensation expense | $						$ 8,700
Average vesting period (years)						2 years 3 months 29 days
Stock options
Restricted Stock Units and Share-based Compensation Expense [Abstract]
Exercise of stock options for cash (in shares)						0
Intrinsic value of vested options | $							$ 200	$ 1,900
Weighted average fair value of options granted (usd per share) | $ / shares						$ 1.66	$ 2.30	$ 2.64
Unrecognized compensation cost | $						$ 5,700	$ 4,600	$ 4,100
Average vesting period (years)						2 years 3 months 10 days
Performance Units [Abstract]
Average vesting period (years)						2 years 3 months 10 days
Phantom Share Units (PSUs)
Restricted Stock Units and Share-based Compensation Expense [Abstract]
Average vesting period (years)						1 year 10 months 20 days
Additional RSUs granted (in shares)	800,000	300,000		600,000
Weighted average fair market value (usd per share) | $ / shares	$ 2.47			$ 3.93
Compensation expense recognized | $						$ 1,500	1,500
Performance Units [Abstract]
Performance units (shares)	800,000	300,000		600,000
Weighted average fair market value (usd per share) | $ / shares	$ 2.47			$ 3.93
Compensation expense recognized | $						1,500	$ 1,500
Unrecognized compensation expense | $						$ 900
Average vesting period (years)						1 year 10 months 20 days
Employee Stock
Employee Stock Purchase Plan [Abstract]
ESPP maximum shares available (in shares)					5,000,000
ESPP common stock price (percentage of fair market value)					85%
Number of offering periods | offering_period					2
Length of offering period (months)					6 months
Shares issued in period (in shares)						0
Two Thousands And Thirteen Plan
Equity [Abstract]
Stock options outstanding (in shares)						9,600,000
Potential additional shares authorized for issuance (in shares)						4,800,000
Number of additional shares authorized, percentage						4%
Additional shares authorized (in shares)			3,600,000
Two Thousands And Thirteen Plan | Restricted stock units
Equity [Abstract]
Equity awards (other than options) outstanding (in shares)						4,800,000
Shares available for future grants (in shares)						5,400,000
Restricted Stock Units and Share-based Compensation Expense [Abstract]
Additional RSUs granted (in shares)						4,300,000
Performance Units [Abstract]
Performance units (shares)						4,300,000
Two Thousands And Thirteen Plan | Restricted stock units | Minimum
Equity [Abstract]
Vesting period (years)						12 months
Restricted Stock Units and Share-based Compensation Expense [Abstract]
RSU vesting period (months)						12 months
Two Thousands And Thirteen Plan | Restricted stock units | Maximum
Equity [Abstract]
Vesting period (years)						36 months
Restricted Stock Units and Share-based Compensation Expense [Abstract]
RSU vesting period (months)						36 months
Two Thousands And Thirteen Plan | Performance stock units
Equity [Abstract]
Equity awards (other than options) outstanding (in shares)						800,000
Two Thousands And Thirteen Plan | Stock options
Equity [Abstract]
Exercise price as percentage of fair value						100%
Maximum term (years)						10 years
Two Thousands And Thirteen Plan | Stock options | Director
Equity [Abstract]
Vesting period (years)						1 year
Restricted Stock Units and Share-based Compensation Expense [Abstract]
RSU vesting period (months)						1 year
Stock Plans
Equity [Abstract]
Percentage of options vested						33.33%
Stock Plans | Director
Equity [Abstract]
Percentage of options vested						100%
2024 LTI Plan | Phantom Share Units (PSUs) | Minimum
Performance Units [Abstract]
Ultimate number of PSU's that may vest as a percentage of the target PSUs (percent)						0%
2024 LTI Plan | Phantom Share Units (PSUs) | Maximum
Performance Units [Abstract]
Ultimate number of PSU's that may vest as a percentage of the target PSUs (percent)						200%
2023 LTI Plan | Phantom Share Units (PSUs)
Performance Units [Abstract]
Ultimate number of PSU's that may vest as a percentage of the target PSUs (percent)				151%

STOCK-BASED COMPENSATION AND _4

STOCK-BASED COMPENSATION AND WARRANTS - Stock Options (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding [Roll Forward]
Granted (in shares)	3,462	2,043	1,352
Forfeited (in shares)	(396)	(336)	(434)
Expired (in shares)	(1,303)	(844)	(194)
Stock Options Plans
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding [Roll Forward]
Outstanding, beginning of year (in shares)	7,800	6,994	6,824
Granted (in shares)	3,462	2,043	1,352
Forfeited (in shares)	(396)	(336)	(434)
Expired (in shares)	(1,303)	(844)	(194)
Exercised (in shares)	0	(57)	(554)
Outstanding, end of year (in shares)	9,563	7,800	6,994
Vested, end of year (in shares)	4,772	4,744	4,754
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Weighted Average Exercise Price [Abstract]
Price outstanding, beginning of year (usd per share)	$ 5.77	$ 6.17	$ 5.92
Price granted (usd per share)	2.66	4.13	5.58
Price forfeited (usd per share)	4.68	5.84	5.94
Price expired (usd per share)	5.81	5.44	5.96
Price exercised (usd per share)	0	1.38	1.83
Price outstanding, end of year (usd per share)	4.68	5.77	6.17
Price vested, end of year (usd per share)	$ 6.22	$ 6.36	$ 6.17
Term outstanding, end of year (years)	6 years 10 months 24 days	5 years 10 months 24 days	5 years 6 months
Term vested, end of year (years)	4 years 7 months 6 days	4 years 1 month 6 days	4 years
Footnotes [Abstract]
Outstanding stock options not expected to vest (in shares)	900
Stock Plans
Footnotes [Abstract]
Value of stock options outstanding	$ 200	$ 100	$ 200
Value of vested stock options	$ 2	$ 5	$ 200

STOCK-BASED COMPENSATION AND _5

STOCK-BASED COMPENSATION AND WARRANTS - Share Available For Grant (Details) - shares shares in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Shares Available For Grant [Roll Forward]
Available, beginning of year (in shares)	8,481	7,543	4,324
Stock options granted (in shares)	(3,462)	(2,043)	(1,352)
RSU's granted (in shares)	(5,372)	(2,113)	(893)
Expired options under 2007 plan (in shares)	1,303	844	194
Forfeited options under Stock Plans (in shares)	396	336	434
Forfeited RSUs under Stock Plans (in shares)	449	200	559
Shares issued (in shares)	0	(75)	(60)
Shares repurchased (in shares)	0	248	853
Newly authorized by Board of Directors (in shares)	3,584	3,541	3,484
Available, end of year (in shares)	5,379	8,481	7,543

STOCK-BASED COMPENSATION AND _6

STOCK-BASED COMPENSATION AND WARRANTS - Fair Value of Stock Options (Details)	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
STOCK OPTIONS AND WARRANTS [Abstract]
Expected life (in years)	6 years	6 years	6 years
Volatility (percentage)	65%	56%	46%
Dividend yield (percentage)	0%	0%	0%
Risk-free interest rate (percentage)	4.30%	3.80%	2.70%

STOCK-BASED COMPENSATION AND _7

STOCK-BASED COMPENSATION AND WARRANTS - Stock-Based Compensation (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock-based compensation expense classification	$ 9,545	$ 12,522	$ 10,895
Cost of revenues
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock-based compensation expense classification	1,756	1,972	2,052
Sales and marketing
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock-based compensation expense classification	2,208	2,844	3,146
General and administrative
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock-based compensation expense classification	$ 5,581	$ 7,706	$ 5,697

STOCK-BASED COMPENSATION AND _8

STOCK-BASED COMPENSATION AND WARRANTS - Outstanding Warrants (Details) - $ / shares shares in Thousands	Dec. 31, 2024	Dec. 31, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Warrant exercise price (in usd per share)	$ 5.64
Redeemable Origination Agent Warrants | Original Warrants
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Warrant exercise price (in usd per share)	$ 5.64
Shares outstanding (in shares)	3,440	3,440

INCOME TAXES - Narrative (Detai

INCOME TAXES - Narrative (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Schedule Of Income Taxes [Line Items]
Global intangible low taxed income	$ 800
Increase (decrease) in valuation allowance	(75)	$ (16)	$ (82)
Unremitted earnings of foreign subsidiaries	56,900
Deferred tax liability for unremitted foreign earnings	4,400
Domestic Tax Jurisdiction
Schedule Of Income Taxes [Line Items]
Net operating loss carryforwards	152,200
State and Local Jurisdiction
Schedule Of Income Taxes [Line Items]
Net operating loss carryforwards	134,700
Foreign jurisdiction
Schedule Of Income Taxes [Line Items]
Foreign tax credit carryforwards	$ 200

INCOME TAXES - Loss Before Inco

INCOME TAXES - Loss Before Income Tax Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Income Tax Disclosure [Abstract]
Domestic	$ (50,316)	$ 29,299	$ (9,012)
International	13,673	11,933	12,817
Income (loss) before income taxes	$ (36,643)	$ 41,232	$ 3,805

INCOME TAXES - Income Tax Recon

INCOME TAXES - Income Tax Reconciliation (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Income Tax Disclosure [Abstract]
Income tax (expense) benefit at statutory U.S. federal rate	$ 7,695	$ (8,658)	$ (799)
Income tax benefit attributable to U.S. states, net	112	491	53
Permanent differences:
Non-deductible expenses	(329)	(116)	(206)
Stock-based compensation	(1,275)	(1,666)	(796)
Other	(328)	543	600
Global intangible low taxed income	(170)	(40)	(206)
Foreign rate differential and foreign tax credits	(499)	(600)	(868)
Foreign withholding taxes	(5,422)	(4,679)	(3,495)
Other	512	(464)	(650)
Decrease in valuation allowance	75	16	82
Total income tax (expense) benefit	$ 371	$ (15,173)	$ (6,285)

INCOME TAXES - Income Tax Benef

INCOME TAXES - Income Tax Benefit (Expense) (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Current income tax expense:
Federal	$ 0	$ 0	$ 0
State	(261)	(282)	(273)
Foreign	(9,198)	(8,246)	(8,083)
Total current income tax expense	(9,459)	(8,528)	(8,356)
Deferred income tax (expense) benefit:
Federal	9,248	(7,477)	1,336
State	419	734	155
Foreign	163	98	580
Total deferred income tax (expense) benefit	9,830	(6,645)	2,071
Total income tax (expense) benefit	$ 371	$ (15,173)	$ (6,285)

INCOME TAXES - Deferred Tax Ass

INCOME TAXES - Deferred Tax Assets and Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2024	Dec. 31, 2023
Income Tax Disclosure [Abstract]
Net operating loss carryforwards	$ 42,155	$ 29,915
Deferred revenue	4,005	6,585
Accounts payable and accrued expenses	13,302	15,449
Stock-based compensation	918	1,442
Operating lease liabilities	1,888	1,999
Tax credit carryforwards	230	305
Other	4,197	2,689
Foreign deferred assets	2,012	2,234
Business interest carryforwards	13,821	12,938
Gross deferred income tax assets	82,528	73,556
Valuation allowance for deferred income tax assets	(225)	(300)
Net deferred income tax assets	82,303	73,256
Deferred income tax liabilities:
Deferred contract costs	(9,102)	(10,002)
Operating lease right-of-use assets	(966)	(733)
Other	(3,652)	(3,519)
Deferred tax assets, net	$ 68,583	$ 59,002

COMMITMENTS AND CONTINGENCIES -

COMMITMENTS AND CONTINGENCIES - Schedule of Future Purchase Commitment (Details) $ in Thousands	Dec. 31, 2024 USD ($)
Commitments and Contingencies Disclosure [Abstract]
2025	$ 7,831
2026	4,500
2027	500
Thereafter	0
Total	$ 12,831

COMMITMENTS AND CONTINGENCIES_2

COMMITMENTS AND CONTINGENCIES - Narrative (Details) $ in Millions			1 Months Ended			12 Months Ended				24 Months Ended
	Nov. 13, 2024 USD ($)	Sep. 23, 2024 USD ($)	Dec. 31, 2023 USD ($)	Nov. 30, 2023 USD ($)	Oct. 31, 2023 USD ($) claim	Dec. 31, 2024 USD ($)	Dec. 31, 2023 USD ($)	Dec. 31, 2022 USD ($)	Dec. 31, 2016 USD ($)	Dec. 31, 2016 claim
Loss Contingencies [Line Items]
Employer contribution						$ 3.5	$ 3.4	$ 3.5
Current carrying value of guarantor obligations			$ 9.3			$ 7.2	$ 9.3
PeopleSoft Software Services | Revenue Benchmark | Product Concentration
Loss Contingencies [Line Items]
Concentration risk (percentage)						8%
Oracle Litigation
Loss Contingencies [Line Items]
Number of claims | claim										1
Damages awarded									$ 124.4
Payments for judgement ordered after fees and costs									$ 89.9
Rimini I Injunction Proceedings
Loss Contingencies [Line Items]
Damages awarded					$ 0.5
Payments for judgement ordered after fees and costs			$ 9.7
Number of claims ruled in favor of defendant | claim					4
Rimini II Injunction Proceedings
Loss Contingencies [Line Items]
Damages sought, value				$ 70.6
Litigation settlement interest	$ 0.2
Rimini II Injunction Proceedings | Attorneys' Fees
Loss Contingencies [Line Items]
Damages awarded		$ 58.2
Accrual payments						$ 58.7
Rimini II Injunction Proceedings | Taxable Costs
Loss Contingencies [Line Items]
Damages awarded		$ 0.3

RELATED PARTY TRANSACTIONS - Na

RELATED PARTY TRANSACTIONS - Narrative (Details)	12 Months Ended
	Dec. 31, 2024
Rimini Street, Inc. | Related Party | Adams Street Partners
Related Party Transaction [Line Items]
Shares outstanding (percentage)	25.90%

EARNINGS (LOSS) PER SHARE - Bas

EARNINGS (LOSS) PER SHARE - Basic and Diluted Loss Per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Net income (loss)	$ (36,272)	$ 26,059	$ (2,480)
Weighted average number of shares outstanding, basic (shares)	90,503	89,073	87,672
Diluted weighted average number of shares of Common Stock outstanding (shares)	90,503	89,536	87,672
Net income (loss) per share attributable to Common Stock - basic (in usd per share)	$ (0.40)	$ 0.29	$ (0.03)
Net income (loss) per share attributable to Common Stock - diluted (in usd per share)	$ (0.40)	$ 0.29	$ (0.03)
Warrant
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Dilutive effect (shares)	0	0	0
Stock options
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Dilutive effect (shares)	0	11	0
Restricted stock units
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Dilutive effect (shares)	0	345	0
Performance stock units
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Dilutive effect (shares)	0	107	0

EARNINGS (LOSS) PER SHARE - Ant

EARNINGS (LOSS) PER SHARE - Antidilutive Securities (Details) - shares shares in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	18,557	11,759	12,443
Warrants
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	3,440	3,440	3,440
Stock options
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	9,563	7,718	6,994
Restricted stock units
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	4,753	601	2,009
Performance stock units
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share (in shares)	801	0	0

FINANCIAL INSTRUMENTS - Narrati

FINANCIAL INSTRUMENTS - Narrative (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022	Apr. 30, 2024	May 18, 2022
Interest Rate Swap
Concentration Risk [Line Items]
Notional amount				$ 40,000	$ 40,000
Interest rate swap	$ 400
Proceeds from (payments on) interest rate swaps	704	$ 843	$ (158)
Fair Value, Recurring Basis
Concentration Risk [Line Items]
Assets carried at fair value	0
Liabilities carried at fair value	$ 0

FINANCIAL INSTRUMENTS - Schedul

FINANCIAL INSTRUMENTS - Schedule of Cash Equivalent And Short-Term Investment Balances (Details) $ in Thousands	Dec. 31, 2023 USD ($)
Debt Securities, Available-for-Sale [Line Items]
Cost Basis	$ 14,815
Unrealized Gains (Losses)	99
Recorded Basis	14,914
Cash Equivalents
Debt Securities, Available-for-Sale [Line Items]
Recorded Basis	5,088
Short-term Investments
Debt Securities, Available-for-Sale [Line Items]
Recorded Basis	9,826
Federal agency bonds | Level 2
Debt Securities, Available-for-Sale [Line Items]
Cost Basis	10,491
Unrealized Gains (Losses)	44
Recorded Basis	10,535
Federal agency bonds | Cash Equivalents | Level 2
Debt Securities, Available-for-Sale [Line Items]
Recorded Basis	4,590
Federal agency bonds | Short-term Investments | Level 2
Debt Securities, Available-for-Sale [Line Items]
Recorded Basis	5,945
US treasury notes | Level 2
Debt Securities, Available-for-Sale [Line Items]
Cost Basis	4,324
Unrealized Gains (Losses)	55
Recorded Basis	4,379
US treasury notes | Cash Equivalents | Level 2
Debt Securities, Available-for-Sale [Line Items]
Recorded Basis	498
US treasury notes | Short-term Investments | Level 2
Debt Securities, Available-for-Sale [Line Items]
Recorded Basis	$ 3,881

FINANCIAL INSTRUMENTS - Sched_2

FINANCIAL INSTRUMENTS - Schedule of Amounts Recorded For Interest Rate Swap Agreement (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Deposits and other
Derivatives, Fair Value [Line Items]
Interest rate swap	$ 436	$ 891
Accumulated comprehensive income (loss)
Derivatives, Fair Value [Line Items]
Interest rate swap	370	713
Interest Rate Swap
Derivatives, Fair Value [Line Items]
Interest expense (benefit)	$ (704)	$ (843)	$ 158

SEGMENT AND GEOGRAPHIC INFORM_3

SEGMENT AND GEOGRAPHIC INFORMATION - Narrative (Details) - segment	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023
Segment Reporting Information [Line Items]
Number of operating segments	1
JAPAN | Revenue | Geographic Concentration Risk
Segment Reporting Information [Line Items]
Concentration risk (percentage)	11%	10%

SEGMENT AND GEOGRAPHIC INFORM_4

SEGMENT AND GEOGRAPHIC INFORMATION - Schedule of Information About Significant Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Segment Reporting Information [Line Items]
Revenue	$ 428,753	$ 431,496	$ 409,662
Cost of revenue, adjusted
Stock-based compensation expense	9,545	12,522	10,895
Depreciation and amortization expense	3,596	2,827	2,504
Impairment charges related to operating lease right-of-use assets	0	0	3,013
Reorganization costs	5,737	59	2,525
Litigation costs and related recoveries, net	58,512	2,743	0
Interest expense	6,305	5,522	4,271
Other (income) expenses, net	(1,790)	(2,989)	13
Income taxes	(371)	15,173	6,285
Net income (loss)	(36,272)	26,059	(2,480)
Operating Segments | Reportable Segment
Segment Reporting Information [Line Items]
Revenue	428,753	431,496	409,662
Cost of revenue, adjusted
Employee compensation and benefits	103,891	101,728	100,262
Engineering consulting costs	26,225	26,738	23,296
Administrative allocations	16,267	14,540	15,416
All other costs	19,198	17,332	11,346
Total cost of revenue, adjusted	165,581	160,338	150,320
Sales and marketing, adjusted	147,528	139,495	139,872
General and administrative, adjusted	64,301	62,714	67,179
Stock-based compensation expense	9,545	12,522	10,895
Depreciation and amortization expense	3,596	2,827	2,504
Impairment charges related to operating lease right-of-use assets	0	0	3,013
Reorganization costs	5,737	59	2,525
Litigation costs and related recoveries, net	64,593	9,776	25,265
Interest expense	6,305	5,522	4,271
Other (income) expenses, net	(1,790)	(2,989)	13
Income taxes	(371)	15,173	6,285
Net income (loss)	(36,272)	26,059	(2,480)
Adjustments and reconciling items
Cost of revenue, adjusted
Net income (loss)	$ 0	$ 0	$ 0

SEGMENT AND GEOGRAPHIC INFORM_5

SEGMENT AND GEOGRAPHIC INFORMATION - Schedule of Geographical Revenue (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Revenues from External Customers and Long-Lived Assets [Line Items]
Total revenue	$ 428,753	$ 431,496	$ 409,662
United States of America
Revenues from External Customers and Long-Lived Assets [Line Items]
Total revenue	209,995	219,975	215,372
International
Revenues from External Customers and Long-Lived Assets [Line Items]
Total revenue	$ 218,758	$ 211,521	$ 194,290

SEGMENT AND GEOGRAPHIC INFORM_6

SEGMENT AND GEOGRAPHIC INFORMATION - Schedule of Geographical Property Plant and Equipment and Operating Lease Right of Use Asset (Details) - USD ($) $ in Thousands	Dec. 31, 2024	Dec. 31, 2023
Revenues from External Customers and Long-Lived Assets [Line Items]
Total property and equipment, net	$ 9,891	$ 10,496
Total operating lease right-of-use assets	7,161	5,941
United States of America
Revenues from External Customers and Long-Lived Assets [Line Items]
Total property and equipment, net	7,007	6,175
Total operating lease right-of-use assets	4,112	3,039
International
Revenues from External Customers and Long-Lived Assets [Line Items]
Total property and equipment, net	2,884	4,321
India
Revenues from External Customers and Long-Lived Assets [Line Items]
Total operating lease right-of-use assets	1,390	2,012
Brazil
Revenues from External Customers and Long-Lived Assets [Line Items]
Total operating lease right-of-use assets	1,193	275
Rest of World
Revenues from External Customers and Long-Lived Assets [Line Items]
Total operating lease right-of-use assets	$ 466	$ 615