Segmented information | Note 15: Segmented information The Bank is managed by the Chairman & CEO, its CODM, on a geographic basis. The Bank presents four reportable segments, three geographical and one other: Bermuda, Cayman, Channel Islands and the UK, and Other. The Other segment is composed of several non-reportable operating segments that have been aggregated in accordance with GAAP. Each reportable segment has a managing director who reports to the Chairman & CEO. The Chairman & CEO and the segment managing director have final authority over resource allocation decisions and performance assessment. The geographic segments reflect this management structure and the manner in which financial information is currently evaluated by the Chairman & CEO in assessing operating performance. Segment results are determined based on the Bank's management reporting system, which assigns balance sheet and statement of operations items to each of the geographic segments. The process is designed around the Bank's organizational and management structure and, accordingly, the results derived are not necessarily comparable with similar information published by other financial institutions. A description of each reportable segment and table of financial results is presented below. Accounting policies of the reportable segments are the same as those described in Note 2: Significant accounting policies. Transactions between segments are accounted for on an accrual basis and are all eliminated upon consolidation. The Bank generally does not allocate assets, revenues and expenses among its business segments, with the exception of certain corporate overhead expenses and loan participation revenue and expenses. Loan participation revenue and expenses are allocated pro-rata based upon the percentage of the total loan funded by each jurisdiction participating in the loan. Other expenses are comprised of marketing, non-service employee benefits and other non-interest expenses. The Bermuda segment provides a comprehensive range of retail, commercial and private banking services. Retail services are offered to individuals and small to medium-sized businesses through three branch locations and through internet banking, mobile banking, automated teller machines and debit cards. Retail services include deposit services, consumer and mortgage lending, credit cards and personal insurance products. Commercial banking includes commercial lending and mortgages, cash management, payroll services, remote banking and letters of credit. Treasury services include money market and foreign exchange activities. Bermuda’s wealth management offering consists of Butterfield Asset Management Limited, which provides investment management, advisory and brokerage services and Butterfield Trust (Bermuda) Limited, which provides trust, estate, company management and custody services. Bermuda is also the location of the Bank's head offices and accordingly, retains the unallocated corporate overhead expenses. The Cayman segment provides a comprehensive range of retail, commercial and private banking services. Retail services are offered to individuals and small to medium-sized businesses through three branch locations and through internet banking, mobile banking, ATMs and debit cards. Retail services include deposit services, consumer and mortgage lending, credit cards and property/auto insurance. Commercial banking includes commercial lending and mortgages, cash management, payroll services, remote banking and letters of credit. Treasury services include money market and foreign exchange activities. Cayman’s wealth management offering comprises investment management, advisory and brokerage services and Butterfield Trust (Cayman) Limited, which provides trust, estate and company management. The Channel Islands and the UK segment includes the jurisdictions of Guernsey and Jersey (Channel Islands), and the UK. In the Channel Islands, a broad range of services are provided to individuals, private clients, trusts, financial institutions and funds including deposit services, mortgage lending and credit card services, private and corporate banking, treasury services, internet banking, wealth management and fiduciary services. In 2023, the segment began issuing credit cards to local residents of Guernsey and Jersey. The UK jurisdiction provides mortgage services for high-value residential properties. The Other segment includes the jurisdictions of The Bahamas, Canada, Mauritius, Singapore and Switzerland. These operating segments individually and collectively do not meet the quantitative threshold for segmented reporting and are therefore aggregated as non-reportable operating segments. Total Assets by Segment December 31, 2024 December 31, 2023 Bermuda 5,438,279 5,181,431 Cayman 4,337,829 4,341,739 Channel Islands and the UK 4,526,623 4,204,561 Other 62,682 63,470 Total assets before inter-segment eliminations 14,365,413 13,791,201 Less: inter-segment eliminations (134,017) (417,181) Total 14,231,396 13,374,020 2024 Bermuda Cayman Channel Islands and the UK Other Total before eliminations Inter-segment eliminations Total Year ended December 31 Interest income Interest income 222,674 159,109 203,696 238 585,717 — 585,717 Interest income - Inter-segment 7,140 5,275 1,048 — 13,463 (13,463) — Interest income Total 229,814 164,384 204,744 238 599,180 (13,463) 585,717 Interest expense Interest expense 53,559 46,948 134,007 — 234,514 — 234,514 Interest expense - Inter-segment 6,290 29 7,144 — 13,463 (13,463) — Interest expense Total 59,849 46,977 141,151 — 247,977 (13,463) 234,514 Net interest income Net interest income 169,115 112,161 69,689 238 351,203 — 351,203 Net interest income - Inter-segment 850 5,246 (6,096) — — — — Net interest income Total 169,965 117,407 63,593 238 351,203 — 351,203 Non-interest income 93,733 71,949 44,366 42,361 252,409 (22,394) 230,015 Allowance for credit losses (1,834) 135 37 — (1,662) — (1,662) Net revenue before gains and losses 261,864 189,491 107,996 42,599 601,950 (22,394) 579,556 Gains and losses 88 — 289 — 377 — 377 Total net revenue 261,952 189,491 108,285 42,599 602,327 (22,394) 579,933 Expenses Salaries and other employee benefits 74,985 27,207 45,617 26,215 174,024 — 174,024 Technology and communications 30,866 14,196 9,823 1,404 56,289 — 56,289 Non-income taxes 17,231 1,965 2,225 1,251 22,672 — 22,672 Professional and outside services 14,033 2,135 5,581 945 22,694 — 22,694 Property 9,015 2,925 8,085 2,469 22,494 — 22,494 Amortisation of intangible assets 1,429 1,101 3,456 2,020 8,006 — 8,006 Depreciation 13,174 4,517 3,078 585 21,354 — 21,354 Income tax benefit (expense) — — 3,337 1,194 4,531 — 4,531 Other expenses 37,885 13,002 (54) 3,114 53,947 (22,394) 31,553 Expenses Total 198,618 67,048 81,148 39,197 386,011 (22,394) 363,617 Net income 63,334 122,443 27,137 3,402 216,316 — 216,316 2023 Bermuda Cayman Channel Islands and the UK Other Total before eliminations Inter-segment eliminations Total Year ended December 31 Interest income Interest income 220,946 159,043 165,558 83 545,630 — 545,630 Interest income - Inter-segment 1,925 6,908 1,358 — 10,191 (10,191) — Interest income Total 222,871 165,951 166,916 83 555,821 (10,191) 545,630 Interest expense Interest expense 36,511 31,214 110,945 — 178,670 — 178,670 Interest expense - Inter-segment 5,699 1,050 3,442 — 10,191 (10,191) — Interest expense Total 42,210 32,264 114,387 — 188,861 (10,191) 178,670 Net interest income Net interest income 184,435 127,829 54,613 83 366,960 — 366,960 Net interest income - Inter-segment (3,774) 5,858 (2,084) — — — — Net interest income Total 180,661 133,687 52,529 83 366,960 — 366,960 Non-interest income 89,948 66,891 39,074 35,801 231,714 (19,378) 212,336 Allowance for credit losses (4,755) 61 242 — (4,452) — (4,452) Net revenue before gains and losses 265,854 200,639 91,845 35,884 594,222 (19,378) 574,844 Gains and losses 4,011 (4) (253) (1) 3,753 — 3,753 Total net revenue 269,865 200,635 91,592 35,883 597,975 (19,378) 578,597 Expenses Salaries and other employee benefits 78,573 30,067 46,272 23,027 177,939 — 177,939 Technology and communications 29,232 12,556 8,670 1,476 51,934 — 51,934 Non-income taxes 16,769 1,817 1,821 1,050 21,457 — 21,457 Professional and outside services 14,006 1,815 4,301 934 21,056 — 21,056 Property 9,116 2,882 7,239 2,414 21,651 — 21,651 Amortisation of intangible assets 1,430 1,101 2,821 376 5,728 — 5,728 Depreciation 11,390 3,677 4,018 682 19,767 — 19,767 Income tax benefit (expense) — — 1,278 (511) 767 — 767 Other expenses 38,343 10,596 1,511 1,734 52,184 (19,378) 32,806 Expenses Total 198,859 64,511 77,931 31,182 372,483 (19,378) 353,105 Net income 71,006 136,124 13,661 4,701 225,492 — 225,492 2022 Bermuda Cayman Channel Islands and the UK Other Total before eliminations Inter-segment eliminations Total Year ended December 31 Interest income Interest income 180,663 118,898 98,797 25 398,383 — 398,383 Interest income - Inter-segment 1,734 2,641 3,630 — 8,005 (8,005) — Interest income Total 182,397 121,539 102,427 25 406,388 (8,005) 398,383 Interest expense Interest expense 15,333 5,597 33,869 — 54,799 — 54,799 Interest expense - Inter-segment 5,122 48 2,835 — 8,005 (8,005) — Interest expense Total 20,455 5,645 36,704 — 62,804 (8,005) 54,799 Net interest income Net interest income 165,330 113,301 64,928 25 343,584 — 343,584 Net interest income - Inter-segment (3,388) 2,593 795 — — — — Net interest income Total 161,942 115,894 65,723 25 343,584 — 343,584 Non-interest income 87,855 66,696 40,485 29,425 224,461 (17,874) 206,587 Allowance for credit losses (1,226) (573) (597) — (2,396) — (2,396) Net revenue before gains and losses 248,571 182,017 105,611 29,450 565,649 (17,874) 547,775 Gains and losses 23 (19) 1,503 15 1,522 — 1,522 Total net revenue 248,593 181,998 107,114 29,466 567,171 (17,874) 549,297 Expenses Salaries and other employee benefits 75,216 28,600 42,769 19,604 166,189 — 166,189 Technology and communications 26,145 10,680 8,932 859 46,616 — 46,616 Non-income taxes 17,195 2,080 1,780 927 21,982 — 21,982 Professional and outside services 12,222 1,709 4,455 1,254 19,640 — 19,640 Property 9,544 4,458 6,945 2,141 23,088 — 23,088 Amortisation of intangible assets 1,430 1,101 2,790 359 5,680 — 5,680 Depreciation 10,339 3,469 4,033 636 18,477 — 18,477 Income tax benefit (expense) — — 3,213 469 3,682 — 3,682 Other expenses 36,585 10,023 (962) 2,151 47,797 (17,874) 29,923 Expenses Total 188,676 62,120 73,955 28,400 353,151 (17,874) 335,277 Net income 59,917 119,878 33,159 1,066 214,020 — 214,020 |