Waitr (ASAPQ) 10-Q 9 Aug 21 2021 Q2 Quarterly report Financial data

Document And Entity Information

Document And Entity Information - shares	6 Months Ended
	Jun. 30, 2021	Aug. 05, 2021
Cover [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Jun. 30, 2021
Document Fiscal Year Focus	2021
Document Fiscal Period Focus	Q2
Entity Registrant Name	WAITR HOLDINGS INC.
Entity Central Index Key	0001653247
Current Fiscal Year End Date	--12-31
Entity Filer Category	Accelerated Filer
Entity Emerging Growth Company	false
Entity Small Business	false
Trading Symbol	WTRH
Entity Common Stock, Shares Outstanding		117,080,264
Entity Current Reporting Status	Yes
Entity Shell Company	false
Entity File Number	001-37788
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	26-3828008
Entity Address, Address Line One	214 Jefferson Street
Entity Address, Address Line Two	Suite 200
Entity Address, City or Town	Lafayette
Entity Address, State or Province	LA
Entity Address, Postal Zip Code	70501
City Area Code	337
Local Phone Number	534-6881
Entity Interactive Data Current	Yes
Title of 12(b) Security	Common Stock, Par Value $0.0001 Per Share
Security Exchange Name	NASDAQ
Document Quarterly Report	true
Document Transition Report	false

CONDENSED CONSOLIDATED BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jun. 30, 2021	Dec. 31, 2020
CURRENT ASSETS
Cash	$ 60,548	$ 84,706
Accounts receivable, net	3,883	2,954
Capitalized contract costs, current	1,015	737
Prepaid expenses and other current assets	7,842	6,657
TOTAL CURRENT ASSETS	73,288	95,054
Property and equipment, net	4,964	3,503
Capitalized contract costs, noncurrent	3,117	2,429
Goodwill	121,077	106,734
Intangible assets, net	33,363	23,924
Operating lease right-of-use assets	4,903
Other noncurrent assets	1,160	588
TOTAL ASSETS	241,872	232,232
CURRENT LIABILITIES
Accounts payable	6,642	4,382
Restaurant food liability	4,215	4,301
Accrued payroll	3,633	4,851
Short-term loans for insurance financing	5,465	2,726
Income tax payable	179	122
Operating lease liabilities	1,603
Other current liabilities	24,242	13,922
TOTAL CURRENT LIABILITIES	45,979	30,304
Long term debt - related party	81,214	94,218
Accrued medical contingency	16,728	16,987
Operating lease liabilities	3,622
Other noncurrent liabilities	1,385	2,627
TOTAL LIABILITIES	148,928	144,136
Commitments and contingent liabilities (Note 10)
STOCKHOLDERS’ EQUITY:
Common stock, $0.0001 par value; 249,000,000 shares authorized and 116,701,277 and 111,259,037 shares issued and outstanding at June 30, 2021 and December 31, 2020, respectively	11	11
Additional paid in capital	466,192	451,991
Accumulated deficit	(373,259)	(363,906)
TOTAL STOCKHOLDERS’ EQUITY	92,944	88,096
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY	$ 241,872	$ 232,232

CONDENSED CONSOLIDATED BALANC_2

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares	Jun. 30, 2021	Dec. 31, 2020
Statement Of Financial Position [Abstract]
Common stock, par value	$ 0.0001	$ 0.0001
Common stock, shares authorized	249,000,000	249,000,000
Common stock, shares issued	116,701,277	111,259,037
Common stock, shares outstanding	116,701,277	111,259,037

CONDENSED CONSOLIDATED STATEMEN

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Income Statement [Abstract]
REVENUE	$ 49,167	$ 60,506	$ 100,097	$ 104,749
COSTS AND EXPENSES:
Operations and support	31,273	30,547	61,611	56,912
Sales and marketing	4,500	2,740	8,516	5,566
Research and development	854	1,167	1,853	2,637
General and administrative	12,505	10,094	22,691	20,872
Depreciation and amortization	2,965	2,075	5,882	4,139
Intangible and other asset impairments		29	0	29
Loss on disposal of assets	162	3	159	11
TOTAL COSTS AND EXPENSES	52,259	46,655	100,712	90,166
INCOME (LOSS) FROM OPERATIONS	(3,092)	13,851	(615)	14,583
OTHER EXPENSES (INCOME) AND LOSSES (GAINS), NET
Interest expense	1,681	2,490	3,582	5,404
Interest income		(21)		(81)
Other expense	835	712	5,099	675
NET INCOME (LOSS) FROM CONTINUING OPERATIONS BEFORE INCOME TAXES	(5,608)	10,670	(9,296)	8,585
Income tax expense	33	17	57	34
NET INCOME (LOSS) FROM CONTINUING OPERATIONS	$ (5,641)	$ 10,653	$ (9,353)	$ 8,551
INCOME (LOSS) PER SHARE:
Basic	$ (0.05)	$ 0.11	$ (0.08)	$ 0.10
Diluted	$ (0.05)	$ 0.10	$ (0.08)	$ 0.09
Weighted average shares used to compute net income (loss) per share:
Weighted average common shares outstanding – basic	115,644,790	95,053,207	113,998,589	85,968,962
Weighted average common shares outstanding – diluted	115,644,790	105,951,232	113,998,589	91,769,460

CONDENSED CONSOLIDATED STATEM_2

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (unaudited) - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020
Cash flows from operating activities:
Net income (loss)	$ (9,353)	$ 8,551
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Non-cash interest expense	1,485	4,453
Amortization of operating lease assets	696	0
Stock-based compensation	4,465	1,450
Loss on disposal of assets	159	11
Depreciation and amortization	5,882	4,139
Intangible and other asset impairments	0	29
Amortization of capitalized contract costs	423	183
Other non-cash income	0	(22)
Changes in assets and liabilities:
Accounts receivable	(614)	(2,849)
Capitalized contract costs	(1,389)	(1,736)
Prepaid expenses and other current assets	(1,008)	2,823
Other noncurrent assets	(386)	0
Accounts payable	1,623	951
Restaurant food liability	(86)	(84)
Income tax payable	57	34
Operating lease liabilities	(780)	0
Accrued payroll	(1,368)	(265)
Accrued medical contingency	(258)	(112)
Accrued workers’ compensation liability	0	(1)
Other current liabilities	6,452	1,232
Other noncurrent liabilities	(64)	174
Net cash provided by operating activities	5,936	18,961
Cash flows from investing activities:
Purchases of property and equipment	(589)	(381)
Internally developed software	(4,137)	(1,335)
Acquisitions, net of cash acquired	(12,706)	(290)
Collections on notes receivable	0	36
Proceeds from sale of property and equipment	13	7
Net cash used in investing activities	(17,419)	(1,963)
Cash flows from financing activities:
Proceeds from issuance of stock	0	22,944
Equity issuance costs	0	(359)
Payments on long-term loan	(14,472)	0
Borrowings under short-term loans for insurance financing	5,209	1,906
Payments on short-term loans for insurance financing	(2,471)	(3,415)
Payments on acquisition loans	(132)	0
Proceeds from exercise of stock options	8	39
Taxes paid related to net settlement on stock-based compensation	(817)	(728)
Net cash (used in) provided by financing activities	(12,675)	20,387
Net change in cash	(24,158)	37,385
Cash, beginning of period	84,706	29,317
Cash, end of period	60,548	66,702
Supplemental disclosures of cash flow information:
Cash paid during the period for interest	2,097	951
Supplemental disclosures of non-cash investing and financing activities:
Conversion of convertible notes to stock	0	11,888
Stock issued as consideration in acquisition	10,545	0
Noncash impact of operating lease assets	5,600	0
Noncash impact of operating lease liabilities	$ 6,005	$ 0

CONDENSED CONSOLIDATED STATEM_3

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (Unaudited) - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Deficit
Balances at Dec. 31, 2019	$ 5,403	$ 8	$ 385,137	$ (379,742)
Balance (Shares) at Dec. 31, 2019		76,579,175
Net income (loss)	8,551			8,551
Exercise of stock options and vesting of restricted stock units	65		65
Exercise of stock options and vesting of restricted stock units (in shares)		469,293
Taxes paid related to net settlement on stock-based compensation	(755)		(755)
Stock-based compensation	1,450		1,450
Stock issued for conversion of Notes	$ 11,889	$ 1	11,888
Stock issued for conversion of Notes (in shares)	4,728,127	9,222,978
Issuance of common stock	$ 22,584	$ 1	22,583
Issuance of common stock (in shares)		16,111,065
Balances at Jun. 30, 2020	49,187	$ 10	420,368	(371,191)
Balance (Shares) at Jun. 30, 2020		102,382,511
Balances at Mar. 31, 2020	10,168	$ 8	392,004	(381,844)
Balance (Shares) at Mar. 31, 2020		80,807,908
Net income (loss)	10,653			10,653
Exercise of stock options and vesting of restricted stock units	57		57
Exercise of stock options and vesting of restricted stock units (in shares)		433,303
Taxes paid related to net settlement on stock-based compensation	(296)		(296)
Stock-based compensation	602		602
Stock issued for conversion of Notes	$ 11,889	$ 1	11,888
Stock issued for conversion of Notes (in shares)	4,737,237	9,222,978
Issuance of common stock	$ 16,114	$ 1	16,113
Issuance of common stock (in shares)		11,918,322
Balances at Jun. 30, 2020	49,187	$ 10	420,368	(371,191)
Balance (Shares) at Jun. 30, 2020		102,382,511
Balances at Dec. 31, 2020	88,096	$ 11	451,991	(363,906)
Balance (Shares) at Dec. 31, 2020		111,259,037
Net income (loss)	(9,353)			(9,353)
Exercise of stock options and vesting of restricted stock units	8		8
Exercise of stock options and vesting of restricted stock units (in shares)		1,851,573
Taxes paid related to net settlement on stock-based compensation	(817)		(817)
Stock-based compensation	$ 4,465		4,465
Stock issued for conversion of Notes (in shares)	4,728,127
Equity issued for acquisitions	$ 10,545		10,545
Equity issued for acquisitions (in shares)		3,590,667
Balances at Jun. 30, 2021	92,944	$ 11	466,192	(373,259)
Balance (Shares) at Jun. 30, 2021		116,701,277
Balances at Mar. 31, 2021	97,236	$ 11	464,843	(367,618)
Balance (Shares) at Mar. 31, 2021		115,387,140
Net income (loss)	(5,641)			(5,641)
Exercise of stock options and vesting of restricted stock units	2		2
Exercise of stock options and vesting of restricted stock units (in shares)		1,314,137
Taxes paid related to net settlement on stock-based compensation	(85)		(85)
Stock-based compensation	$ 2,387		2,387
Stock issued for conversion of Notes (in shares)	4,737,237
Adjustment of consideration for acquisition	$ (955)		(955)
Balances at Jun. 30, 2021	$ 92,944	$ 11	$ 466,192	$ (373,259)
Balance (Shares) at Jun. 30, 2021		116,701,277

Organization

Organization	6 Months Ended
	Jun. 30, 2021
Organization Consolidation And Presentation Of Financial Statements [Abstract]
Organization	1. Organization Waitr Holdings Inc., a Delaware corporation, together with its wholly owned subsidiaries (the “Company,” “Waitr,” “we,” “us” and “our”), operates an online ordering technology platform, providing delivery, carryout and dine-in options, connecting restaurants, drivers and diners in cities across the United States. The Company’s technology platform includes the Waitr, Bite Squad and Delivery Dudes mobile applications, collectively referred to as the “Platforms”. The Platforms allow consumers to browse local restaurants and menus, track order and delivery status, and securely store previous orders for ease of use and convenience. Restaurants benefit from the online Platforms through increased exposure to consumers for expanded business in the delivery market and carryout sales.

Basis of Presentation and Summa

Basis of Presentation and Summary of Significant Accounting Policies	6 Months Ended
	Jun. 30, 2021
Accounting Policies [Abstract]
Basis of Presentation and Summary of Significant Accounting Policies	2. Basis of Presentation and Summary of Significant Accounting Policies Basis of Presentation The unaudited interim condensed consolidated financial statements and accompanying notes have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and in accordance with the rules and regulations of the United States Securities and Exchange Commission (“SEC”) as they apply to interim financial information. Accordingly, the interim condensed consolidated financial statements do not include all of the information and notes required by GAAP for complete annual financial statements, although the Company believes that the disclosures made are adequate to make information not misleading. References to the Accounting Standards Codification (“ASC”) and Accounting Standards Updates (“ASUs”) included hereafter refer to the ASC and ASUs established by the Financial Accounting Standards Board (the “FASB”) as the source of authoritative GAAP. The unaudited interim condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto, together with management’s discussion and analysis of financial condition and results of operations, contained in our Annual Report on Form 10-K for the year ended December 31, 2020 (the “2020 Form 10-K”). The interim condensed consolidated financial statements are unaudited, but in the Company’s opinion, include all adjustments that are necessary for a fair presentation of the results for the periods presented. The interim results are not necessarily indicative of results that may be expected for any other interim period or the fiscal year. During the third quarter of 2020, the Company identified and corrected an immaterial error related to the understatement of an accrued medical contingency that affected previously issued consolidated financial statements. In order to present the impact of the updated estimated liability for the claim, previously issued financial statements have been revised. See Note 9 – Correction of Prior Period Error Reclassifications Certain amounts from prior periods have been reclassified to conform to the current period presentation. Principles of Consolidation The accompanying unaudited condensed consolidated financial statements include the accounts of the Company and all wholly owned subsidiaries. Intercompany transactions and balances have been eliminated upon consolidation. Use of Estimates The preparation of the unaudited condensed consolidated financial statements in accordance with GAAP requires the Company to make estimates and assumptions that affect the amounts reported in the unaudited condensed consolidated financial statements and accompanying notes. Significant estimates and judgments relied upon in preparing these condensed consolidated financial statements affect the following items: • incurred loss estimates under our insurance policies with large deductibles or retention levels; • loss exposure related to claims such as the Medical Contingency (see Note 9 – Correction of Prior Period Error ); • income taxes; • useful lives of tangible and intangible assets; • equity compensation; • contingencies; • goodwill and other intangible assets, including the recoverability of intangible assets with finite lives and other long-lived assets; and • fair value of assets acquired and liabilities assumed as part of a business combination. The Company regularly assesses these estimates and records changes to estimates in the period in which they become known. The Company bases its estimates on historical experience and various other assumptions believed to be reasonable under the circumstances. Changes in the economic environment, financial markets, and any other parameters used in determining these estimates could cause actual results to differ from those estimates. Critical Accounting Policies and Estimates See “ Recent Accounting Pronouncements Revenue Revenue The Company generates revenue (“Transaction Fees”) primarily when diners place an order on one of the Platforms. In the case of diner subscription fees relating to our diner subscription program, revenue is recognized for the receipt of the monthly fee in the applicable month for which the delivery service applies to. Revenue consists of the following for the periods indicated (in thousands): Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 Transaction Fees $ 48,251 $ 60,422 $ 98,727 $ 104,233 Setup and integration fees 1 36 8 414 Other 915 48 1,362 102 Total Revenue $ 49,167 $ 60,506 $ 100,097 $ 104,749 Transaction Fees represent the revenue recognized from the Company’s obligation to process orders on the Platforms. The performance obligation is satisfied when the Company successfully processes an order placed on one of the Platforms and the restaurant receives the order at their location. The obligation to process orders on the Platforms represents a series of distinct performance obligations satisfied over time that the Company combines into a single performance obligation. Consistent with the recognition objective in ASC Topic 606, Revenue from Contracts with Customers The Company records a receivable when it has an unconditional right to the consideration. The balance of accounts receivable, net was $3,883 and $2,954 as of June 30, 2021 and December 31, 2020, respectively, comprised primarily of receivables due from the credit card processor. Costs to Obtain a Contract with a Customer The Company recognizes an asset for the incremental costs of obtaining a contract with a restaurant and recognizes the expense over the course of the period when the Company expects to recover those costs. The Company has determined that certain internal sales incentives earned at the time when an initial contract is executed meet these requirements. Capitalized sales incentives are amortized to sales and marketing expense on a straight-line basis over the period of benefit, which the Company has determined to be Deferred costs related to obtaining contracts with restaurants were $3,042 and $2,424 as of June 30, 2021 and December 31, 2020, respectively, out of which $755 and $567, respectively, was classified as current. Amortization of expense for the costs to obtain a contract were $173 and $94 for the three months ended June 30, 2021 and 2020, respectively, and $322 and $147 for the six months ended June 30, 2021 and 2020, respectively. Costs to Fulfill a Contract with a Customer The Company also recognizes an asset for the costs to fulfill a contract with a restaurant when they are specifically identifiable, generate or enhance resources used to satisfy future performance obligations, and are expected to be recovered. The Company has determined that certain costs related to onboarding restaurants onto the Platforms meet the capitalization criteria under ASC Topic 340-40, Other Assets and Deferred Costs Deferred costs related to fulfilling contracts with restaurants were $1,090 and $742 as of June 30, 2021 and December 31, 2020, respectively, out of which $260 and $170, respectively, was classified as current. Amortization of expense for the costs to fulfill a contract were $56 and $20 for the three months ended June 30, 2021 and 2020, respectively, and $101 and $35 for the six months ended June 30, 2021 and 2020, respectively. Recent Accounting Pronouncements The Company considered the applicability and impact of all ASUs. ASUs not listed below were assessed and determined to be either not applicable or are expected to have minimal impact on these unaudited condensed consolidated financial statements. Throughout fiscal year 2020, the Company qualified as an “emerging growth company” pursuant to the provisions of the JOBS Act. As an emerging growth company, the Company elected to use the extended transition period for complying with certain new or revised financial accounting standards provided pursuant to Section 13(a) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Effective January 1, 2021, the Company is no longer an emerging growth company. Recently Adopted Accounting Standards Leases In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842) The Company determines if an arrangement is a lease at inception of a contract. A contract is or contains a lease if it conveys the right to control the use of an identified asset for a period of time in exchange for consideration. The Company elected the optional practical expedient package, which includes retaining the current classification of leases, and is utilizing the practical expedient which allows the use of hindsight in determining the lease term and in assessing impairment of its operating lease right-of-use assets. Additionally, the Company has elected to treat lease and non-lease components as a single lease component for all assets. The Company has elected to apply the short-term scope exception for leases with original terms of twelve months or less, and accordingly, recognizes the lease payments for such leases in the statement of operations on a straight-line basis over the lease term and variable lease payments in the period in which the obligation for those payments is incurred. Under ASU 2016-02, the Company recorded in the unaudited condensed consolidated balance sheet as of January 1, 2021, lease liabilities for operating leases entered into prior to December 31, 2020 of $4,993, representing the present value of its future operating lease payments, and corresponding right-of-use assets of $4,681, based upon the operating lease liabilities adjusted for deferred rent. As the Company’s leases do not provide an implicit rate, the Company generally uses its incremental borrowing rate based on the estimated rate of interest for collateralized borrowing over a similar term of the lease payments at commencement date, which is estimated to be 5.0%. The adoption of ASU 2016-02 did not result in a cumulative-effect adjustment on retained earnings. See Note 10 – Commitments and Contingencies Other In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes In July 2017, the FASB issued ASU 2017-11, Earnings Per Share (Topic 260), Distinguishing Liabilities from Equity (Topic 480) and Derivatives and Hedging (Topic 815): I. Accounting for Certain Financial Instruments with Down Round Features; II. Replacement of the Indefinite Deferral for Mandatorily Redeemable Financial Instruments of Certain Nonpublic Entities and Certain Mandatorily Redeemable Noncontrolling Interests with a Scope Exception Distinguishing Liabilities from Equity, In June 2016, the FASB issued ASU 2016-13, Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, ASU 2016-13 was effective for and adopted by the Company on January 1, 2021. The adoption of ASU 2016-13 did not have a material impact on the Company’s disclosures or consolidated financial statements Pending Accounting Standards In August 2020, the FASB issued ASU 2020-06, Debt – Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging – Contracts in Entity’s Own Equity (Subtopic 815-40)

Business Combinations

Business Combinations	6 Months Ended
	Jun. 30, 2021
Business Combinations [Abstract]
Business Combinations	3. Business Combinations On March 11, 2021, the Company completed the acquisition of certain assets and properties from Dude Holdings LLC (“Delivery Dudes”), a third-party delivery business primarily serving the South Florida market, for $11,500 in cash, subject to certain purchase price adjustments, and 3,562,577 shares of the Company’s common stock valued at $2.96 per share (the closing price of the Company’s common stock on March 11, 2021) (the “Delivery Dudes Acquisition”). In the second quarter of 2021, the Company adjusted the per share fair value of the stock consideration from $3.23 (the average volume weighted average price of the Company’s common stock for the five consecutive trading days prior to March 9, 2021), down to the closing price of $2.96, resulting in a reduction of total consideration of $955 to $22,045. The acquisition expands the Company’s market presence in the on-demand delivery service sector. The following represents the preliminary estimated purchase consideration: (in thousands, except per share amount) Shares transferred at closing 3,562 Value per share $ 2.96 Total share consideration 10,545 Plus: cash transferred to Delivery Dudes members 10,927 Plus: net working capital deficit assumed 573 Total estimated consideration $ 22,045 The Delivery Dudes Acquisition was considered a business combination in accordance with ASC 805, and was accounted for using the acquisition method. Under the acquisition method of accounting, acquired assets and assumed liabilities are recorded based on their respective fair values on the acquisition date, with the excess of the consideration transferred in the acquisition over the fair value of the assets and liabilities acquired recorded as goodwill. The preliminary estimated fair value of assets acquired and liabilities assumed consists of the following (in thousands): Cash and cash equivalents $ 573 Accounts receivable 330 Prepaid expenses and other current assets 130 Intangible assets 7,700 Other noncurrent assets 33 Accrued expenses and other current liabilities (1,035 ) Other noncurrent liabilities (29 ) Total assets acquired, net of liabilities assumed 7,702 Goodwill 14,343 Total estimated consideration $ 22,045 The Company engaged a third-party specialist to assist management in estimating the fair value of the assets and liabilities. Goodwill is attributable to the future anticipated economic benefits from combining operations of the Company and Delivery Dudes, including future growth into new markets, future customer relationships and the workforce in place. All of the goodwill is expected to be deductible for U.S. federal income tax purposes. The following table sets forth the components of estimated identifiable intangible assets acquired from Delivery Dudes (in thousands) and their estimated useful lives as of the acquisition date: Amortizable Life (in years) Value Customer relationships 7.5 $ 4,700 Franchise relationships 1.0 250 Trade name 3.0 800 Developed technology 2.0 1,900 In-process research and development 2.0 50 Total $ 7,700 The acquired identifiable intangible assets are amortized on a straight-line basis to reflect the pattern in which the economic benefits of the intangible assets are consumed. The These fair value measurements were based on significant inputs not observable in the The results of operations of Delivery Dudes are included in our unaudited condensed consolidated financial statements beginning on the acquisition date, March 11, 2021. Revenue and net loss of Delivery Dudes included in the unaudited condensed consolidated statement of operations in the three months ended June 30, 2021 totaled approximately $3,069 and $581, respectively, and in the six months ended June 30, 2021 totaled approximately $3,900 and $602, respectively. In connection with the Delivery Dudes Acquisition, the Company incurred direct and incremental costs of $63 and $669 during the three and six months ended June 30, 2021, respectively, consisting of legal and professional fees, which are included in general and administrative expenses in the unaudited condensed consolidated statement of operations in such periods. The Company subsequently acquired the assets of three Delivery Dudes franchisees in the quarter ended June 30, 2021 for total consideration of approximately $1,812, including $1,779 in cash. The asset acquisitions were accounted for under the acquisition method with the purchase consideration allocated to customer relationships. The customer relationship assets are amortized on a straight-line basis over 7.5 years, which reflects the pattern in which the economic benefits of the acquired assets are consumed. The results of operations of the acquired franchisees are included in our condensed consolidated financial statements beginning on their acquisition dates and were immaterial. Pro forma results were immaterial to the Company. Pro-Forma Financial Information (Unaudited) The supplemental condensed consolidated results of the Company on an unaudited pro forma basis as if the Delivery Dudes Acquisition had been consummated on January 1, 2020 are as follows (in thousands): Three months ended June 30, Six months ended June 30, 2021 2020 2021 2020 Net revenue $ 49,167 $ 63,333 $ 102,573 $ 109,783 Net income (loss) $ (5,641 ) $ 10,895 $ (8,989 ) $ 8,902 These pro forma results were based on estimates and assumptions, which the Company believes are reasonable. They are not the results that would have been realized had the Company been a consolidated company during the periods presented and are not indicative of consolidated results of operations in future periods. Acquisition costs and other non-recurring charges incurred are included in the periods presented.

Accounts Receivable, Net

Accounts Receivable, Net	6 Months Ended
	Jun. 30, 2021
Receivables [Abstract]
Accounts Receivable, Net	4. Accounts Receivable, Net Accounts receivable consist of the following (in thousands): June 30, December 31, 2021 2020 Credit card receivables $ 3,703 $ 3,013 Receivables from restaurants and customers 596 334 Accounts receivable $ 4,299 $ 3,347 Less: allowance for doubtful accounts and chargebacks (416 ) (393 ) Accounts receivable, net $ 3,883 $ 2,954

Intangibles Assets and Goodwill

Intangibles Assets and Goodwill	6 Months Ended
	Jun. 30, 2021
Goodwill And Intangible Assets Disclosure [Abstract]
Intangibles Assets and Goodwill	5. Intangibles Assets and Goodwill Intangible Assets Intangible assets with finite useful lives are amortized using the straight-line method over their estimated useful lives and include internally developed software, as well as software to be otherwise marketed, and trademarks/trade name/patents and customer relationships. The Company has determined that the Waitr trademark intangible asset is an indefinite-lived asset and therefore is not subject to amortization but is evaluated annually for impairment. The Bite Squad and Delivery Dudes trade name intangible assets, however, are being amortized over their estimated useful lives. Intangible assets are stated at cost or acquisition-date fair value less accumulated amortization and consist of the following (in thousands): As of June 30, 2021 Gross Carrying Amount Accumulated Amortization Accumulated Impairment Intangible Assets, Net Software $ 31,311 $ (7,573 ) $ (11,825 ) $ 11,913 Trademarks/Trade name/Patents 6,205 (4,515 ) — 1,690 Customer Relationships 89,357 (12,219 ) (57,378 ) 19,760 Total $ 126,873 $ (24,307 ) $ (69,203 ) $ 33,363 As of December 31, 2020 Gross Carrying Amount Accumulated Amortization Accumulated Impairment Intangible Assets, Net Software $ 25,204 $ (6,099 ) $ (11,825 ) $ 7,280 Trademarks/Trade name/Patents 5,405 (3,526 ) — 1,879 Customer Relationships 82,845 (10,702 ) (57,378 ) 14,765 Total $ 113,454 $ (20,327 ) $ (69,203 ) $ 23,924 During the six months ended June 30, 2021, the Company acquired intangible assets in connection with the Delivery Dudes Acquisition ( see Note 3 – Business Combinations The Company recorded amortization expense of $ 2,233 and $ 1,562 for the three months ended June 30, 2021 and 2020 , respectively , and $ 4,065 and $ 3,102 for the six months ended June 30, 2021 and 2020 , respectively . Estimated future amortization expense of intangible assets as of June 30, 2021 is as follows (in thousands): Amortization The remainder of 2021 $ 5,357 2022 9,327 2023 6,709 2024 4,711 2025 3,573 Thereafter 3,681 Total future amortization $ 33,358 Goodwill The change in the Company’s goodwill balance is as follows for the six months ended June 30, 2021 and the year ended December 31, 2020 (in thousands): June 30, December 31, 2021 2020 Balance, beginning of period $ 106,734 $ 106,734 Acquisitions during the period 14,343 — Balance, end of period $ 121,077 $ 106,734 The Company recorded $14,343 of goodwill during the six months ended June 30, 2021 as a result of the allocation of the purchase price over assets acquired and liabilities assumed in the Delivery Dudes Acquisition (see Note 3 – Business Combinations

Other Current Liabilities

Other Current Liabilities	6 Months Ended
	Jun. 30, 2021
Other Liabilities Disclosure [Abstract]
Other Current Liabilities	6. Other Current Liabilities Other current liabilities consist of the following (in thousands): June 30, December 31, 2021 2020 Accrued insurance expenses $ 4,263 $ 3,392 Accrued estimated workers' compensation expenses 1,047 1,725 Accrued medical contingency 454 448 Accrued sales tax payable 374 418 Accrued legal contingency 4,700 — Accrued cash incentives 2,395 60 Other accrued expenses 4,768 4,001 Unclaimed property 1,924 1,679 Other current liabilities 4,317 2,199 Total other current liabilities $ 24,242 $ 13,922

Debt

Debt	6 Months Ended
	Jun. 30, 2021
Debt Disclosure [Abstract]
Debt	7. Debt The Company’s outstanding debt obligations are as follows (in thousands): Coupon Rate Effective Range in 2020 Interest Rate June 30, December 31, through 2Q21 at June 30, 2021 Maturity 2021 2020 Term Loan 5.125% - 7.125% 10.62% November 2023 $ 35,007 $ 49,479 Notes 4.0% - 6.0% 6.49% November 2023 49,504 49,504 $ 84,511 $ 98,983 Less: unamortized debt issuance costs on Term Loan (2,661 ) (3,541 ) Less: unamortized debt issuance costs on Notes (636 ) (1,224 ) Long term debt - related party $ 81,214 $ 94,218 Short-term loans for insurance financing 3.99% n/a March 2022 5,465 2,726 Total outstanding debt $ 86,679 $ 96,944 Interest expense related to the Company’s outstanding debt totaled $1,681 and $2,490 for the three months ended June 30, 2021 and 2020, respectively, and $3,582 and $5,404 for the six months ended June 30, 2021 and 2020, respectively. Interest expense includes interest on outstanding borrowings and amortization of debt issuance costs. See Note 15 – Related Party Transactions Amendments to Loan Agreements On March 9, 2021, the Company entered into an amendment to the Credit Agreement and an amendment to the Convertible Notes Agreement (together, the “Amended Loan Agreements”). The Amended Loan Agreements provide, among other things, for the Delivery Dudes Acquisition being included in the definition of Permitted Acquisition (as defined in the Credit Agreement and Convertible Notes Agreement). Additionally, pursuant to the amendment to the Credit Agreement, the Company made a $15,000 prepayment on the Term Loan on March 16, 2021. See Term Loan Notes The Company evaluated the amendments in the Amended Loan Agreements under ASC 470-50, “ Debt Modification and Extinguishment Term Loan The Company maintains an agreement with Luxor Capital Group, LP (“Luxor Capital”) (as amended or otherwise modified from time to time, the “Credit Agreement”). The Credit Agreement provides for a senior secured first priority term loan (the “Term Loan”) which is guaranteed by certain subsidiaries of the Company. In connection with the Term Loan, the Company issued to Luxor Capital warrants which are currently exercisable for 478,464 shares of the Company’s common stock (see Note 12 – Stockholders’ Equity ). Interest on the Term Loan is payable quarterly, in cash or, at the election of the Company, as a payment-in-kind, with interest paid in-kind being added to the aggregate principal balance. The Credit Agreement includes a number of customary covenants that, among other things, limit or restrict the ability of each of the Company and its subsidiaries to incur additional debt, incur liens on assets, engage in mergers or consolidations, dispose of assets, pay dividends or repurchase capital stock and repay certain junior indebtedness. The Credit Agreement also includes customary affirmative covenants, representations and warranties and events of default. We believe that we were in compliance with all covenants under the Credit Agreement as of June 30, 2021. Notes Additionally, the Company issued unsecured convertible promissory notes (the “Notes”) to Luxor Capital Partners, LP, Luxor Capital Partners Offshore Master Fund, LP, Luxor Wavefront, LP and Lugard Road Capital Master Fund, LP (the “Luxor Entities”) pursuant to an agreement, herein referred to as the “Convertible Notes Agreement”. Interest on the Notes is payable quarterly, in cash or, at the Company’s election, up to one-half of the dollar amount of an interest payment due can be paid-in-kind. Interest paid-in-kind is added to the aggregate principal balance. The Notes include customary anti-dilution protection, including broad-based weighted average adjustments for issuances of additional shares (down-round features) . Upon maturity, the outstanding Notes (and any accrued but unpaid interest) will be repaid in cash or converted into shares of common stock, at the holder’s election. The Note s are currently convertible at the holder’s election into shares of the Company’s common stock at a rate of $10.45 per share. The Company’s payment Short-Term Loans The Company’s short-term loans include loans to finance portions of certain annual insurance premium obligations. The loans are payable in monthly installments until maturity.

Income Taxes

Income Taxes	6 Months Ended
	Jun. 30, 2021
Income Tax Disclosure [Abstract]
Income Taxes	8. Income Taxes The Company provides for income taxes using an asset and liability approach under which deferred income taxes are provided for based upon enacted tax laws and rates applicable to periods in which the taxes become payable. The Company recorded income tax expense of $33 and $17 for the three months ended June 30, 2021 and 2020, respectively, and $57 and $34 for the six months ended June 30, 2021 and 2020, respectively. The Company’s income tax expense is entirely related to state taxes in various jurisdictions. A partial valuation allowance has been recorded as of June 30, 2021 and December 31, 2020 as the Company has generated net operating losses prior to the second quarter of 2020 and in the first and second quarters of 2021, and the Company did not consider future book income as a source of taxable income when assessing if a portion of the deferred tax assets is more likely than not to be realized. As of June 30, 2021, the Company recognized $1,334 in employer payroll tax deferrals under the Coronavirus Aid, Relief and Economic Security (CARES) Act, of which 50% will be paid in 2021 and 50% will be paid in 2022. These amounts are reflected in other current and non-current liabilities in the accompanying unaudited condensed consolidated balance sheet.

Correction of Prior Period Erro

Correction of Prior Period Error	6 Months Ended
	Jun. 30, 2021
Accounting Changes And Error Corrections [Abstract]
Correction of Prior Period Error	9 . Correction of Prior Period Error During the third quarter of 2020, the Company identified and corrected an immaterial error related to the understatement of an accrued medical contingency (the “Medical Contingency”) that affected previously issued consolidated financial statements. The Company became liable for a claim due to the insolvency of a previous workers compensation insurer. The Company assessed the materiality of the error, both quantitatively and qualitatively, in accordance with the SEC’s Staff Accounting Bulletin No. 99, and concluded that the error was not material to any of its previously reported financial statements based upon qualitative aspects of the error. However, as the error was large quantitatively, previously issued financial statements have been revised and are presented for comparative purposes. The Company engaged a third-party actuary to assist in the calculation of the estimated loss exposure and determined that the accrued liability recorded at December 31, 2018 for the claim was understated by approximately $17,505, which resulted in additional expense for the year ended December 31, 2018 of $17,505. The cumulative impact of the error correction on the Company’s retained earnings and stockholders’ equity as of January 1, 2020 was $17,505. As shown in the table below, there was no impact to net cash provided by operating activities for the six months ended June 30, 2020. Net income (loss) for the three and six months ended June 30, 2020 was not impacted by the revision. Line items affected by the revision are included in the tables below. Revised Consolidated Cash Flow Statement (unaudited) (in thousands) Six Months Ended June 30, 2020 As Reported Adjustment As Revised Cash flows from operating activities: Changes in liabilities: Accrued medical contingency $ — $ (112 ) $ (112 ) Accrued workers' compensation liability (117 ) 116 (1 ) Other current liabilities 1,236 (4 ) 1,232 Net cash provided by (used in) operating activities 18,961 — 18,961 Revised Consolidated Balance Sheet (unaudited) (in thousands) June 30, 2020 As Reported Adjustment As Revised Other current liabilities $ 13,923 $ 659 $ 14,582 Total current liabilities 44,532 659 45,191 Accrued medical contingency - long term — 17,091 17,091 Accrued workers' compensation liability - long term 346 (245 ) 101 Total liabilities 148,688 17,505 166,193 Accumulated deficit (353,686 ) (17,505 ) (371,191 ) Total stockholders' equity 66,692 (17,505 ) 49,187

Commitments and Contingent Liab

Commitments and Contingent Liabilities	6 Months Ended
	Jun. 30, 2021
Commitments And Contingencies Disclosure [Abstract]
Commitments and Contingent Liabilities	10. Commitments and Contingent Liabilities Leases As of June 30, 2021, the Company had operating lease agreements for office facilities in various locations in the United States, which expire on various dates through August 2026. The terms of the lease agreements provide for rental payments that generally increase on an annual basis. The Company does not have any finance leases. The Company recognizes expense for leases on a straight-line basis over the lease term, which the Company generally expects to be the non-cancellable period of the lease. As of June 30, 2021, the Company recognized on its unaudited condensed consolidated balance sheet operating right-of-use assets of $4,903 and current and noncurrent operating lease liabilities of $1,603 and $3,622, respectively. Operating lease costs recognized in the unaudited condensed consolidated statement of operations for the three and six months ended June 30, 2021 totaled $453 and $854, respectively. The following table presents supplemental cash flow information and the weighted-average lease term and discount rate for the Company’s operating leases for the six months ended June 30, 2021: Six Months Ended June 30, 2021 Cash paid for operating lease liabilities (in thousands) $ 780 Weighted-average remaining lease term (years) 4.2 Weighted-average discount rate 5.0 % As of June 30, 2021, the future minimum lease payments required under non-cancelable operating leases were as follows (in thousands): Amount The remainder of 2021 $ 917 2022 1,654 2023 1,038 2024 816 2025 803 Thereafter 535 Total future lease payments $ 5,763 Less: imputed interest (538 ) Present value of operating lease liabilities $ 5,225 Medical Contingency Claim As of June 30, 2021 and December 31, 2020, the long-term portion of the estimated Medical Contingency claim totaled $16,728 and $16,987, respectively, and is included in the unaudited condensed consolidated balance sheet as accrued medical contingency. The current portion of the Medical Contingency totaled $454 and $448 as of June 30, 2021 and December 31, 2020, respectively, and is included in other current liabilities. See Note 9 – Correction of Prior Period Error Workers Compensation and Auto Policy Claims We establish a liability under our workers’ compensation and auto insurance policies for claims incurred and an estimate for claims incurred but not yet reported. As of June 30, 2021 and December 31, 2020, $4,510 and $4,697, respectively, in outstanding workers’ compensation and auto policy claims are included in the unaudited condensed consolidated balance sheet in other current liabilities. Legal Matters In July 2016, Waiter.com, Inc. filed a lawsuit against Waitr Inc. in the United States District Court for the Western District of Louisiana, alleging trademark infringement based on Waitr’s use of the “Waitr” trademark and logo, Civil Action No.: 2:16-CV-01041. The plaintiff sought injunctive relief and damages relating to Waitr’s use of the “Waitr” name and logo. During the third quarter of 2020, the trial date was rescheduled to June 2021, and in September 2020, the court ruled on various motions, certain of which ruled against defenses the Company had advanced. The Company recorded a $4,000 reserve in connection with this lawsuit during the first quarter of 2021. On June 22, 2021, the Company entered into a License, Release and Settlement Agreement (the “Settlement”) to settle all claims related to this lawsuit. Pursuant to the Settlement, the Company agreed, among other things, to pay the plaintiff $4,700 in cash by July 1, 2021. As such, the Company recorded an incremental $700 reserve in connection with the Settlement. The accrued legal settlement of $4,700 is included in other current liabilities in the unaudited condensed consolidated balance sheet at June 30, 2021. Included in other expense in the unaudited condensed consolidated statement of operations for the three and six months ended June 30, 2021 is $700 and $4,700, respectively, related to the accrued legal settlement. In April 2019, the Company was named as a defendant in a class action complaint filed by certain current and former restaurant partners, captioned Bobby’s Country Cookin’, et al v. Waitr, In September 2019, Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC were named as defendants in a putative class action lawsuit entitled Walter Welch, Individually and on Behalf of all Others Similarly Situated vs. Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC Kelly Bates, Individually and on Behalf of all Others Similarly Situated vs. Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC In addition to the lawsuits described above, Waitr is involved in other litigation arising from the normal course of business activities, including, without limitation, labor and employment claims, allegations of infringement, misappropriation and other violations of intellectual property or other rights, lawsuits and claims involving personal injuries, physical damage and workers’ compensation benefits suffered as a result of alleged conduct involving its employees, independent contractor drivers, and third-party negligence. Although Waitr believes that it maintains insurance with standard deductibles that generally covers liability for potential damages in many of these matters where coverage is available on acceptable terms (it is not maintained for claims involving intellectual property), insurance coverage is not guaranteed, often these claims are met with denial of coverage positions by the carriers, and there are limits to insurance coverage; accordingly, we could suffer material losses as a result of these claims or the denial of coverage for such claims.

Stock-Based Awards and Cash-Bas

Stock-Based Awards and Cash-Based Awards	6 Months Ended
	Jun. 30, 2021
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]
Stock-Based Awards and Cash-Based Awards	11. Stock-Based Awards and Cash-Based Awards In June 2020, the Company’s stockholders approved the Waitr Holdings Inc. Amended and Restated 2018 Omnibus Incentive Plan (the “2018 Incentive Plan”), which permits the granting of awards in the form of incentive stock options, non-qualified stock options, stock appreciation rights, restricted stock, restricted stock units, performance-based awards, and other stock-based or cash-based awards. As of June 30, 2021, there were 6,632,886 shares of common stock available for future grants pursuant to the 2018 Incentive Plan. The Company also has outstanding equity awards under the 2014 Stock Plan (as amended in 2017, the “Amended 2014 Plan”). Total compensation expense related to awards under the Company’s incentive plans was $2,387 and $602 for the three months ended June 30, 2021 and 2020, respectively, and $4,465 and $1,450 for the six months ended June 30, 2021 and 2020, respectively. Stock-Based Awards Stock Options During the three months ended March 31, 2021, 500,000 stock options were granted under the 2018 Incentive Plan, with an aggregate grant date fair value of $1,095. The weighted average exercise price of the options is $2.78, and the options will vest in twelve quarterly installments during the period from October 1, 2021 through July 1, 2024. The options have an approximate 5 year exercise term. On January 3, 2020, 9,572,397 stock options were granted under the 2018 Incentive Plan to the Company’s chief executive officer (the “Grimstad Option”), with an aggregate grant date fair value of $2,297. The exercise price of the options is $0.37, and the options vest 50% on each of the first two anniversaries of the grant date. The options have a five-year The fair value of each stock option grant during the six months ended June 30, 2021 and 2020 was estimated as of the grant date using an option-pricing model with the assumptions included in the table below. Expected volatility for stock options is estimated based on a combination of the historical volatility of the Company’s stock price and the historical and implied volatility of comparable publicly traded companies. 2021 2020 Weighted-average fair value at grant $ 2.19 $ 0.24 Risk free interest rate 0.46% 1.54% Expected volatility 131.4% 100.6% Expected option life (years) 3.59 3.25 The Company recognized compensation expense for stock options of $358 and $365 for the three months ended June 30, 2021 and 2020, respectively, and $692 and $738 for the six months ended June 30, 2021 and 2020, respectively. Unrecognized compensation cost related to unvested stock options as of June 30, 2021 totaled $1,684, with a weighted average remaining vesting period of approximately 0.9 years. The stock option activity under the Company’s incentive plans during the six months ended June 30, 2021 and 2020 is as follows: Six Months Ended June 30, 2021 Six Months Ended June 30, 2020 Number of Shares Weighted Average Exercise Price Weighted Average Grant Date Fair Value Number of Shares Weighted Average Exercise Price Weighted Average Grant Date Fair Value Balance, beginning of period 9,753,257 $ 0.43 $ 0.33 445,721 $ 3.66 $ 5.04 Granted 500,000 2.78 2.19 9,572,397 0.37 0.24 Exercised (9,209 ) 0.90 4.50 (54,478 ) 0.68 3.51 Forfeited (21,553 ) 6.49 4.97 (93,282 ) 5.67 5.77 Expired (10,097 ) 3.47 4.13 (80,758 ) 1.95 5.44 Balance, end of period 10,212,398 $ 0.53 $ 0.40 9,789,600 $ 0.45 $ 0.34 Outstanding stock options, which were fully vested and expected to vest and exercisable are as follows as of June 30, 2021 and December 31, 2020: As of June 30, 2021 As of December 31, 2020 Options Fully Vested and Expected to Vest Options Exercisable Options Fully Vested and Expected to Vest Options Exercisable Number of Options 10,212,398 4,915,529 9,753,257 132,846 Weighted-average remaining contractual term (years) 3.63 3.59 4.07 6.82 Weighted-average exercise price $ 0.53 $ 0.45 $ 0.43 $ 3.20 Aggregate Intrinsic Value (in thousands) $ 13,579 $ 6,826 $ 23,285 $ 178 The aggregate intrinsic value in the table above represents the total pre-tax intrinsic value (the difference between the fair value of the common stock and the exercise price, multiplied by the number of in-the-money options) that would have been received by the option holders had all option holders exercised their in-the-money options on each date. This amount will change in future periods based on the fair value of the Company’s stock and the number of options outstanding. The aggregate intrinsic value of awards exercised was $5 and $29 during the three months ended June 30, 2021 and 2020, respectively, and $20 and $41 during the six months ended June 30, 2021 and 2020, respectively. Upon exercise, the Company issued new common stock. Restricted Stock The Company’s restricted stock grants include performance-based and time-based vesting awards. The fair value of restricted shares is typically determined based on the closing price of the Company’s common stock on the date of grant. Performance-Based Awards As of June 30, 2021, there were 3,159,325 performance-based RSUs outstanding under the Company’s 2018 Incentive Plan, including 3,134,325 RSUs granted to the Company’s chief executive officer in April 2020 (the “Grimstad RSU Grant”). The Grimstad RSU Grant has an aggregate grant date fair value of $3,542 and vests in full in the event of a change of control, as defined in Mr. Grimstad’s employment agreement with the Company, subject to his continuous employment with the Company through the date of a change of control; provided, however, that the Grimstad RSU Grant shall fully vest in the event that Mr. Grimstad terminates his employment for good reason or he is terminated by the Company for reason other than misconduct. No stock-based compensation expense will be recognized for the Grimstad RSU Grant until such time that is probable that the performance goal will be achieved, or at the time that Mr. Grimstad terminates his employment for good reason or he is terminated by the Company for reason other than misconduct, should either occur. Awards with Time-Based Vesting During the six months ended June 30, 2021, a total of 5,308,960 RSUs with time-based vesting were granted pursuant to the Company’s 2018 Incentive Plan (with an aggregate grant fair value of value of $13,538). Included in such grants were 600,960 RSUs granted to non-employee directors vesting upon the earlier of June 15, 2022 and the date of the 2022 annual meeting of the Company’s stockholders and 1,208,000 RSUs granted to employees and consultants vesting over The Company recognized compensation expense for restricted stock of $2,029 and $237 during the three months ended June 30, 2021 and 2020, respectively, and $3,773 and $712 during the six months ended June 30, 2021 and 2020, respectively. Unrecognized compensation cost related to unvested time-based RSUs as of June 30, 2021 totaled $16,288, with a weighted average remaining vesting period of approximately 2.79 years. The total fair value of restricted shares that vested during the three months ended June 30, 2021 and 2020 was $2,893 and $1,147, respectively, and during the six months ended June 30, 2021 and 2020 was $5,386 and $1,153, respectively. The activity for restricted stock with time-based vesting under the Company’s incentive plans is as follows for the six months ended June 30, 2021 and 2020: Six Months Ended June 30, 2021 Six Months Ended June 30, 2020 Number of Shares Weighted Average Grant Date Fair Value Weighted Average Remaining Contractual Term (years) Number of Shares Weighted Average Grant Date Fair Value Weighted Average Remaining Contractual Term (years) Nonvested, beginning of period 4,558,603 $ 2.23 1.71 3,182,639 $ 1.42 2.16 Granted 5,308,960 2.55 2,754,501 1.95 Shares vested (2,103,310 ) 2.03 (545,319 ) 1.94 Forfeitures (230,084 ) 1.50 (1,459,580 ) 1.27 Nonvested, end of period 7,534,169 $ 2.53 2.79 3,932,241 $ 1.78 1.40 Cash-Based Awards Performance Bonus Agreement On April 23, 2020, the Company entered into a performance bonus agreement with Mr. Grimstad, which was extended through January 3, 2025 in connection with the extension of his employment agreement. Pursuant to the performance bonus agreement, upon the occurrence of a change of control in which the holders of the Company’s common stock receive per share consideration that is equal to or greater than $ 2.00 , subject to adjustment in accordance with the 2018 Incentive Plan, the Company shall pay Mr. Grimstad an amount equal to $ 5,000 (the “Bonus”). In order to receive the Bonus, Mr. Grimstad must remain continuously employed with the Company through the date of the c hange of control ; provided, however, that in the event Mr. Grimstad terminates his employment for g ood r eason or the Company terminates his employment other than for m isconduct, Mr. Grimstad will be entitled to receive the Bonus provided the c hange of control occurs on or before January 3, 2025 . Compensation e xpense related to the b onus a greement will not be recognized until such time that is probable that the performance goal will be achieved.

Stockholders' Equity

Stockholders' Equity	6 Months Ended
	Jun. 30, 2021
Equity [Abstract]
Stockholders' Equity	12. Stockholders’ Equity Common Stock At June 30, 2021 and December 31, 2020, there were 249,000,000 shares of common stock authorized and 116,701,277 and 111,259,037 shares of common stock issued and outstanding, respectively, with a par value of $0.0001. The Company did not hold any shares as treasury shares as of June 30, 2021 or December 31, 2020. The Company’s common stockholders are entitled to one vote per share. Preferred Stock At June 30, 2021 and December 31, 2020, the Company was authorized to issue 1,000,000 shares of preferred stock ($0.0001 par value per share). There were no issued or outstanding preferred shares as of June 30, 2021 or December 31, 2020. Warrants In November 2018, the Company issued to Luxor Capital warrants which are currently exercisable for 478,464 shares of the Company’s common stock with a current exercise price of $10.45 per share (the “Debt Warrants”). The Debt Warrants expire on November 15, 2022 and include customary anti-dilution protection, including broad-based weighted average adjustments for issuances of additional shares (down-round features). Additionally, holders of the Debt Warrants have customary

Fair Value Measurements

Fair Value Measurements	6 Months Ended
	Jun. 30, 2021
Fair Value Disclosures [Abstract]
Fair Value Measurements	13. Fair Value Measurements At June 30, 2021 and December 31, 2020, the Company had an outstanding medical contingency claim which is measured at fair value on a recurring basis (see Note 10 – Commitments and Contingencies The medical contingency claim analysis represents a Level 3 measurement as it was based on unobservable inputs reflecting the Company’s assumptions used in developing the fair value estimate. The inputs used in the measurement, particularly life expectancy and projected medical costs, are sensitive inputs to the measurement and changes to either could result in significantly higher or lower fair value measurements. The Company utilized historical transactional data regarding the claim, along with projections for future comprehensive medical care costs. These inputs required significant judgments and estimates at the time of the valuation. The following table presents the Company’s liabilities measured at fair value on a recurring basis as of June 30, 2021 and December 31, 2020 (in thousands): As of June 30, 2021 ​ Level 1 Level 2 Level 3 Total Liabilities Accrued medical contingency $ — $ — $ 17,182 $ 17,182 As of December 31, 2020 ​ Level 1 Level 2 Level 3 Total Liabilities Accrued medical contingency $ — $ — $ 17,435 $ 17,435 The Company had no assets required to be measured at fair value on a recurring basis at June 30, 2021 or December 31, 2020. Adjustments to the accrued medical contingency are recognized in other expense on the condensed consolidated statement of operations. There have been no transfers between levels during the periods presented in the accompanying condensed consolidated financial statements. The following table presents a reconciliation of liabilities classified as Level 3 financial instruments for the periods indicated (in thousands): Three Months Ended June 30, Six Months Ended June 30, ​ 2021 2020 2021 2020 Balance, beginning of the period $ 17,300 $ 17,812 $ 17,435 $ 17,883 Increases/additions 41 — 84 — Reductions/settlements (159 ) (45 ) (337 ) (116 ) Balance, end of the period $ 17,182 $ 17,767 $ 17,182 $ 17,767 In addition to assets and liabilities that are recorded at fair value on a recurring basis, the Company is required to record certain assets and liabilities at fair value on a non-recurring basis. The Company generally applies fair value concepts in recording assets and liabilities acquired in business combinations and asset acquisitions (see Note 3 – Business Combinations

Loss Per Share Attributable to

Loss Per Share Attributable to Common Stockholders	6 Months Ended
	Jun. 30, 2021
Earnings Per Share [Abstract]
Loss Per Share Attributable to Common Stockholders	14. Earnings (Loss) Per Share Attributable to Common Stockholders The calculation of basic and diluted income (loss) per share attributable to common stockholders for the three and six months ended June 30, 2021 and 2020 is as follows (in thousands, except share and per share data): Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 Basic income (loss) per share: ​ ​ Net income (loss) attributable to common stockholders - basic $ (5,641 ) $ 10,653 $ (9,353 ) $ 8,551 Weighted average number of shares outstanding 115,644,790 95,053,207 113,998,589 85,968,962 Basic income (loss) per common share $ (0.05 ) $ 0.11 $ (0.08 ) $ 0.10 Diluted income (loss) per share: ​ ​ ​ Net income (loss) attributable to common stockholders - diluted $ (5,641 ) $ 10,653 $ (9,353 ) $ 8,551 Weighted average number of shares outstanding 115,644,790 95,053,207 113,998,589 85,968,962 Effect of dilutive securities: Stock options — 6,842,922 — 3,427,138 Restricted stock units — 4,055,103 — 2,373,360 Warrants — — — — Weighted average diluted shares 115,644,790 105,951,232 113,998,589 91,769,460 Diluted income (loss) per common share $ (0.05 ) $ 0.10 $ (0.08 ) $ 0.09 The Company has outstanding Notes which are convertible into shares of the Company’s common stock. See Note 7 – Debt Additionally, the following table includes securities outstanding at the end of the respective periods, which have been excluded from the fully diluted calculations because the effect on net earnings (loss) per common share would have been antidilutive: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 Antidilutive shares underlying stock-based awards: ​ ​ Stock options 10,212,398 84,747 10,212,398 84,747 Restricted stock units 10,693,494 1,917,091 10,693,494 1,917,091 Warrants (1) 478,464 476,185 478,464 476,185 (1) Includes the Debt Warrants as of June 30, 2021 and 2020. See Note 12 – Stockholders’ Equity for additional details.

Related Party Transactions

Related Party Transactions	6 Months Ended
	Jun. 30, 2021
Related Party Transactions [Abstract]
Related-Party Transactions	15. Related-Party Transactions In November 2018, the Company entered into the Credit Agreement, and in January 2019, the Company entered into an amendment to the Credit Agreement, with Luxor Capital and an amendment to the Convertible Notes Agreement with the Luxor Entities. In addition, Luxor Capital has warrants which are convertible into shares of the Company’s common stock (see Note 12 – Stockholders’ Equity

Subsequent Events

Subsequent Events	6 Months Ended
	Jun. 30, 2021
Subsequent Events [Abstract]
Subsequent Events	16. Subsequent Events On August 9, 2021, the Company and its wholly owned subsidiary, Cape Payments, LLC, entered into definitive purchase agreements with ProMerchant LLC, Cape Cod Merchant Services LLC and Flow Payments LLC (collectively referred to herein as the “Cape Payment Companies”, with the agreements collectively referred to herein as the “Cape Payment Agreements”). The Cape Payment Companies are engaged in the business of facilitating the entry into merchant agreements by and between retailers/merchants and payment processing solution providers and receive residual payments from the payment providers (not the merchants). The aggregate purchase price for the Cape Payment Companies will be $15,000, consisting of $12,000 in cash, subject to certain purchase price adjustments, and a number of shares of the Company’s common stock equal to $3,000 divided by the volume weighted average price of the Company’s common stock over the

Basis of Presentation and Sum_2

Basis of Presentation and Summary of Significant Accounting Policies (Policies)	6 Months Ended
	Jun. 30, 2021
Accounting Policies [Abstract]
Basis of Presentation	Basis of Presentation The unaudited interim condensed consolidated financial statements and accompanying notes have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and in accordance with the rules and regulations of the United States Securities and Exchange Commission (“SEC”) as they apply to interim financial information. Accordingly, the interim condensed consolidated financial statements do not include all of the information and notes required by GAAP for complete annual financial statements, although the Company believes that the disclosures made are adequate to make information not misleading. References to the Accounting Standards Codification (“ASC”) and Accounting Standards Updates (“ASUs”) included hereafter refer to the ASC and ASUs established by the Financial Accounting Standards Board (the “FASB”) as the source of authoritative GAAP. The unaudited interim condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto, together with management’s discussion and analysis of financial condition and results of operations, contained in our Annual Report on Form 10-K for the year ended December 31, 2020 (the “2020 Form 10-K”). The interim condensed consolidated financial statements are unaudited, but in the Company’s opinion, include all adjustments that are necessary for a fair presentation of the results for the periods presented. The interim results are not necessarily indicative of results that may be expected for any other interim period or the fiscal year. During the third quarter of 2020, the Company identified and corrected an immaterial error related to the understatement of an accrued medical contingency that affected previously issued consolidated financial statements. In order to present the impact of the updated estimated liability for the claim, previously issued financial statements have been revised. See Note 9 – Correction of Prior Period Error
Reclassifications	Reclassifications Certain amounts from prior periods have been reclassified to conform to the current period presentation.
Principles of Consolidation	Principles of Consolidation The accompanying unaudited condensed consolidated financial statements include the accounts of the Company and all wholly owned subsidiaries. Intercompany transactions and balances have been eliminated upon consolidation.
Use of Estimates	Use of Estimates The preparation of the unaudited condensed consolidated financial statements in accordance with GAAP requires the Company to make estimates and assumptions that affect the amounts reported in the unaudited condensed consolidated financial statements and accompanying notes. Significant estimates and judgments relied upon in preparing these condensed consolidated financial statements affect the following items: • incurred loss estimates under our insurance policies with large deductibles or retention levels; • loss exposure related to claims such as the Medical Contingency (see Note 9 – Correction of Prior Period Error ); • income taxes; • useful lives of tangible and intangible assets; • equity compensation; • contingencies; • goodwill and other intangible assets, including the recoverability of intangible assets with finite lives and other long-lived assets; and • fair value of assets acquired and liabilities assumed as part of a business combination. The Company regularly assesses these estimates and records changes to estimates in the period in which they become known. The Company bases its estimates on historical experience and various other assumptions believed to be reasonable under the circumstances. Changes in the economic environment, financial markets, and any other parameters used in determining these estimates could cause actual results to differ from those estimates.
Critical Accounting Policies and Estimates	Critical Accounting Policies and Estimates See “ Recent Accounting Pronouncements Revenue
Revenue	Revenue The Company generates revenue (“Transaction Fees”) primarily when diners place an order on one of the Platforms. In the case of diner subscription fees relating to our diner subscription program, revenue is recognized for the receipt of the monthly fee in the applicable month for which the delivery service applies to. Revenue consists of the following for the periods indicated (in thousands): Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 Transaction Fees $ 48,251 $ 60,422 $ 98,727 $ 104,233 Setup and integration fees 1 36 8 414 Other 915 48 1,362 102 Total Revenue $ 49,167 $ 60,506 $ 100,097 $ 104,749 Transaction Fees represent the revenue recognized from the Company’s obligation to process orders on the Platforms. The performance obligation is satisfied when the Company successfully processes an order placed on one of the Platforms and the restaurant receives the order at their location. The obligation to process orders on the Platforms represents a series of distinct performance obligations satisfied over time that the Company combines into a single performance obligation. Consistent with the recognition objective in ASC Topic 606, Revenue from Contracts with Customers The Company records a receivable when it has an unconditional right to the consideration. The balance of accounts receivable, net was $3,883 and $2,954 as of June 30, 2021 and December 31, 2020, respectively, comprised primarily of receivables due from the credit card processor. Costs to Obtain a Contract with a Customer The Company recognizes an asset for the incremental costs of obtaining a contract with a restaurant and recognizes the expense over the course of the period when the Company expects to recover those costs. The Company has determined that certain internal sales incentives earned at the time when an initial contract is executed meet these requirements. Capitalized sales incentives are amortized to sales and marketing expense on a straight-line basis over the period of benefit, which the Company has determined to be Deferred costs related to obtaining contracts with restaurants were $3,042 and $2,424 as of June 30, 2021 and December 31, 2020, respectively, out of which $755 and $567, respectively, was classified as current. Amortization of expense for the costs to obtain a contract were $173 and $94 for the three months ended June 30, 2021 and 2020, respectively, and $322 and $147 for the six months ended June 30, 2021 and 2020, respectively. Costs to Fulfill a Contract with a Customer The Company also recognizes an asset for the costs to fulfill a contract with a restaurant when they are specifically identifiable, generate or enhance resources used to satisfy future performance obligations, and are expected to be recovered. The Company has determined that certain costs related to onboarding restaurants onto the Platforms meet the capitalization criteria under ASC Topic 340-40, Other Assets and Deferred Costs Deferred costs related to fulfilling contracts with restaurants were $1,090 and $742 as of June 30, 2021 and December 31, 2020, respectively, out of which $260 and $170, respectively, was classified as current. Amortization of expense for the costs to fulfill a contract were $56 and $20 for the three months ended June 30, 2021 and 2020, respectively, and $101 and $35 for the six months ended June 30, 2021 and 2020, respectively.
Recent Accounting Pronouncements	Recent Accounting Pronouncements The Company considered the applicability and impact of all ASUs. ASUs not listed below were assessed and determined to be either not applicable or are expected to have minimal impact on these unaudited condensed consolidated financial statements. Throughout fiscal year 2020, the Company qualified as an “emerging growth company” pursuant to the provisions of the JOBS Act. As an emerging growth company, the Company elected to use the extended transition period for complying with certain new or revised financial accounting standards provided pursuant to Section 13(a) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Effective January 1, 2021, the Company is no longer an emerging growth company. Recently Adopted Accounting Standards Leases In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842) The Company determines if an arrangement is a lease at inception of a contract. A contract is or contains a lease if it conveys the right to control the use of an identified asset for a period of time in exchange for consideration. The Company elected the optional practical expedient package, which includes retaining the current classification of leases, and is utilizing the practical expedient which allows the use of hindsight in determining the lease term and in assessing impairment of its operating lease right-of-use assets. Additionally, the Company has elected to treat lease and non-lease components as a single lease component for all assets. The Company has elected to apply the short-term scope exception for leases with original terms of twelve months or less, and accordingly, recognizes the lease payments for such leases in the statement of operations on a straight-line basis over the lease term and variable lease payments in the period in which the obligation for those payments is incurred. Under ASU 2016-02, the Company recorded in the unaudited condensed consolidated balance sheet as of January 1, 2021, lease liabilities for operating leases entered into prior to December 31, 2020 of $4,993, representing the present value of its future operating lease payments, and corresponding right-of-use assets of $4,681, based upon the operating lease liabilities adjusted for deferred rent. As the Company’s leases do not provide an implicit rate, the Company generally uses its incremental borrowing rate based on the estimated rate of interest for collateralized borrowing over a similar term of the lease payments at commencement date, which is estimated to be 5.0%. The adoption of ASU 2016-02 did not result in a cumulative-effect adjustment on retained earnings. See Note 10 – Commitments and Contingencies Other In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes In July 2017, the FASB issued ASU 2017-11, Earnings Per Share (Topic 260), Distinguishing Liabilities from Equity (Topic 480) and Derivatives and Hedging (Topic 815): I. Accounting for Certain Financial Instruments with Down Round Features; II. Replacement of the Indefinite Deferral for Mandatorily Redeemable Financial Instruments of Certain Nonpublic Entities and Certain Mandatorily Redeemable Noncontrolling Interests with a Scope Exception Distinguishing Liabilities from Equity, In June 2016, the FASB issued ASU 2016-13, Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, ASU 2016-13 was effective for and adopted by the Company on January 1, 2021. The adoption of ASU 2016-13 did not have a material impact on the Company’s disclosures or consolidated financial statements Pending Accounting Standards In August 2020, the FASB issued ASU 2020-06, Debt – Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging – Contracts in Entity’s Own Equity (Subtopic 815-40)
Business Combinations	The Delivery Dudes Acquisition was considered a business combination in accordance with ASC 805, and was accounted for using the acquisition method. Under the acquisition method of accounting, acquired assets and assumed liabilities are recorded based on their respective fair values on the acquisition date, with the excess of the consideration transferred in the acquisition over the fair value of the assets and liabilities acquired recorded as goodwill.

Basis of Presentation and Sum_3

Basis of Presentation and Summary of Significant Accounting Policies (Tables)	6 Months Ended
	Jun. 30, 2021
Accounting Policies [Abstract]
Summary of Revenue	The Company generates revenue (“Transaction Fees”) primarily when diners place an order on one of the Platforms. In the case of diner subscription fees relating to our diner subscription program, revenue is recognized for the receipt of the monthly fee in the applicable month for which the delivery service applies to. Revenue consists of the following for the periods indicated (in thousands): Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 Transaction Fees $ 48,251 $ 60,422 $ 98,727 $ 104,233 Setup and integration fees 1 36 8 414 Other 915 48 1,362 102 Total Revenue $ 49,167 $ 60,506 $ 100,097 $ 104,749

Business Combinations (Tables)

Business Combinations (Tables) - Delivery Dudes	6 Months Ended
	Jun. 30, 2021
Business Acquisition [Line Items]
Schedule of Preliminary Estimated Purchase Consideration	The following represents the preliminary estimated purchase consideration: (in thousands, except per share amount) Shares transferred at closing 3,562 Value per share $ 2.96 Total share consideration 10,545 Plus: cash transferred to Delivery Dudes members 10,927 Plus: net working capital deficit assumed 573 Total estimated consideration $ 22,045
Schedule of Preliminary Estimated Fair Value of Assets Acquired and Liabilities Assumed	The Delivery Dudes Acquisition was considered a business combination in accordance with ASC 805, and was accounted for using the acquisition method. Under the acquisition method of accounting, acquired assets and assumed liabilities are recorded based on their respective fair values on the acquisition date, with the excess of the consideration transferred in the acquisition over the fair value of the assets and liabilities acquired recorded as goodwill. The preliminary estimated fair value of assets acquired and liabilities assumed consists of the following (in thousands): Cash and cash equivalents $ 573 Accounts receivable 330 Prepaid expenses and other current assets 130 Intangible assets 7,700 Other noncurrent assets 33 Accrued expenses and other current liabilities (1,035 ) Other noncurrent liabilities (29 ) Total assets acquired, net of liabilities assumed 7,702 Goodwill 14,343 Total estimated consideration $ 22,045
Summary of Components of Identifiable Intangible Assets Acquired and Estimated Useful Lives as of Acquisition Date	The following table sets forth the components of estimated identifiable intangible assets acquired from Delivery Dudes (in thousands) and their estimated useful lives as of the acquisition date: Amortizable Life (in years) Value Customer relationships 7.5 $ 4,700 Franchise relationships 1.0 250 Trade name 3.0 800 Developed technology 2.0 1,900 In-process research and development 2.0 50 Total $ 7,700
Summary of Supplemental Condensed Consolidated Results of Company on an Unaudited Pro Forma Basis	The supplemental condensed consolidated results of the Company on an unaudited pro forma basis as if the Delivery Dudes Acquisition had been consummated on January 1, 2020 are as follows (in thousands): Three months ended June 30, Six months ended June 30, 2021 2020 2021 2020 Net revenue $ 49,167 $ 63,333 $ 102,573 $ 109,783 Net income (loss) $ (5,641 ) $ 10,895 $ (8,989 ) $ 8,902

Accounts Receivable, Net (Table

Accounts Receivable, Net (Tables)	6 Months Ended
	Jun. 30, 2021
Receivables [Abstract]
Schedule of Accounts Receivable	Accounts receivable consist of the following (in thousands): June 30, December 31, 2021 2020 Credit card receivables $ 3,703 $ 3,013 Receivables from restaurants and customers 596 334 Accounts receivable $ 4,299 $ 3,347 Less: allowance for doubtful accounts and chargebacks (416 ) (393 ) Accounts receivable, net $ 3,883 $ 2,954

Intangibles Assets and Goodwi_2

Intangibles Assets and Goodwill (Tables)	6 Months Ended
	Jun. 30, 2021
Goodwill And Intangible Assets Disclosure [Abstract]
Schedule of Intangible Assets	Intangible assets are stated at cost or acquisition-date fair value less accumulated amortization and consist of the following (in thousands): As of June 30, 2021 Gross Carrying Amount Accumulated Amortization Accumulated Impairment Intangible Assets, Net Software $ 31,311 $ (7,573 ) $ (11,825 ) $ 11,913 Trademarks/Trade name/Patents 6,205 (4,515 ) — 1,690 Customer Relationships 89,357 (12,219 ) (57,378 ) 19,760 Total $ 126,873 $ (24,307 ) $ (69,203 ) $ 33,363 As of December 31, 2020 Gross Carrying Amount Accumulated Amortization Accumulated Impairment Intangible Assets, Net Software $ 25,204 $ (6,099 ) $ (11,825 ) $ 7,280 Trademarks/Trade name/Patents 5,405 (3,526 ) — 1,879 Customer Relationships 82,845 (10,702 ) (57,378 ) 14,765 Total $ 113,454 $ (20,327 ) $ (69,203 ) $ 23,924
Schedule of Estimated Future Amortization Expense of Intangible Assets	Estimated future amortization expense of intangible assets as of June 30, 2021 is as follows (in thousands): Amortization The remainder of 2021 $ 5,357 2022 9,327 2023 6,709 2024 4,711 2025 3,573 Thereafter 3,681 Total future amortization $ 33,358
Schedule of Change in Goodwill	The change in the Company’s goodwill balance is as follows for the six months ended June 30, 2021 and the year ended December 31, 2020 (in thousands): June 30, December 31, 2021 2020 Balance, beginning of period $ 106,734 $ 106,734 Acquisitions during the period 14,343 — Balance, end of period $ 121,077 $ 106,734

Other Current Liabilities (Tabl

Other Current Liabilities (Tables)	6 Months Ended
	Jun. 30, 2021
Other Liabilities Disclosure [Abstract]
Schedule of Other Current Liabilities	Other current liabilities consist of the following (in thousands): June 30, December 31, 2021 2020 Accrued insurance expenses $ 4,263 $ 3,392 Accrued estimated workers' compensation expenses 1,047 1,725 Accrued medical contingency 454 448 Accrued sales tax payable 374 418 Accrued legal contingency 4,700 — Accrued cash incentives 2,395 60 Other accrued expenses 4,768 4,001 Unclaimed property 1,924 1,679 Other current liabilities 4,317 2,199 Total other current liabilities $ 24,242 $ 13,922

Debt (Tables)

Debt (Tables)	6 Months Ended
	Jun. 30, 2021
Debt Disclosure [Abstract]
Schedule of Outstanding Debt Obligations	The Company’s outstanding debt obligations are as follows (in thousands): Coupon Rate Effective Range in 2020 Interest Rate June 30, December 31, through 2Q21 at June 30, 2021 Maturity 2021 2020 Term Loan 5.125% - 7.125% 10.62% November 2023 $ 35,007 $ 49,479 Notes 4.0% - 6.0% 6.49% November 2023 49,504 49,504 $ 84,511 $ 98,983 Less: unamortized debt issuance costs on Term Loan (2,661 ) (3,541 ) Less: unamortized debt issuance costs on Notes (636 ) (1,224 ) Long term debt - related party $ 81,214 $ 94,218 Short-term loans for insurance financing 3.99% n/a March 2022 5,465 2,726 Total outstanding debt $ 86,679 $ 96,944

Correction of Prior Period Er_2

Correction of Prior Period Error (Tables)	6 Months Ended
	Jun. 30, 2021
Accounting Changes And Error Corrections [Abstract]
Summary of Revised Annual Financial Statements	Line items affected by the revision are included in the tables below. Revised Consolidated Cash Flow Statement (unaudited) (in thousands) Six Months Ended June 30, 2020 As Reported Adjustment As Revised Cash flows from operating activities: Changes in liabilities: Accrued medical contingency $ — $ (112 ) $ (112 ) Accrued workers' compensation liability (117 ) 116 (1 ) Other current liabilities 1,236 (4 ) 1,232 Net cash provided by (used in) operating activities 18,961 — 18,961 Revised Consolidated Balance Sheet (unaudited) (in thousands) June 30, 2020 As Reported Adjustment As Revised Other current liabilities $ 13,923 $ 659 $ 14,582 Total current liabilities 44,532 659 45,191 Accrued medical contingency - long term — 17,091 17,091 Accrued workers' compensation liability - long term 346 (245 ) 101 Total liabilities 148,688 17,505 166,193 Accumulated deficit (353,686 ) (17,505 ) (371,191 ) Total stockholders' equity 66,692 (17,505 ) 49,187

Commitments and Contingent Li_2

Commitments and Contingent Liabilities (Tables)	6 Months Ended
	Jun. 30, 2021
Commitments And Contingencies Disclosure [Abstract]
Supplemental Cash Flow Information and Weighted-average Lease Term and Discount Rate for Operating Leases	The following table presents supplemental cash flow information and the weighted-average lease term and discount rate for the Company’s operating leases for the six months ended June 30, 2021: Six Months Ended June 30, 2021 Cash paid for operating lease liabilities (in thousands) $ 780 Weighted-average remaining lease term (years) 4.2 Weighted-average discount rate 5.0 %
Summary of Future Minimum Lease Payments	As of June 30, 2021, the future minimum lease payments required under non-cancelable operating leases were as follows (in thousands): Amount The remainder of 2021 $ 917 2022 1,654 2023 1,038 2024 816 2025 803 Thereafter 535 Total future lease payments $ 5,763 Less: imputed interest (538 ) Present value of operating lease liabilities $ 5,225

Stock-Based Awards and Cash-B_2

Stock-Based Awards and Cash-Based Awards (Tables)	6 Months Ended
	Jun. 30, 2021
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]
Schedule of Assumptions Using Option-pricing Model for Grant Date Fair Value	The fair value of each stock option grant during the six months ended June 30, 2021 and 2020 was estimated as of the grant date using an option-pricing model with the assumptions included in the table below. Expected volatility for stock options is estimated based on a combination of the historical volatility of the Company’s stock price and the historical and implied volatility of comparable publicly traded companies. 2021 2020 Weighted-average fair value at grant $ 2.19 $ 0.24 Risk free interest rate 0.46% 1.54% Expected volatility 131.4% 100.6% Expected option life (years) 3.59 3.25
Schedule of Stock Option Activity under Incentive Plans	The stock option activity under the Company’s incentive plans during the six months ended June 30, 2021 and 2020 is as follows: Six Months Ended June 30, 2021 Six Months Ended June 30, 2020 Number of Shares Weighted Average Exercise Price Weighted Average Grant Date Fair Value Number of Shares Weighted Average Exercise Price Weighted Average Grant Date Fair Value Balance, beginning of period 9,753,257 $ 0.43 $ 0.33 445,721 $ 3.66 $ 5.04 Granted 500,000 2.78 2.19 9,572,397 0.37 0.24 Exercised (9,209 ) 0.90 4.50 (54,478 ) 0.68 3.51 Forfeited (21,553 ) 6.49 4.97 (93,282 ) 5.67 5.77 Expired (10,097 ) 3.47 4.13 (80,758 ) 1.95 5.44 Balance, end of period 10,212,398 $ 0.53 $ 0.40 9,789,600 $ 0.45 $ 0.34
Schedule of Outstanding Stock Options Fully Vested and Expected to Vest and Exercisable	Outstanding stock options, which were fully vested and expected to vest and exercisable are as follows as of June 30, 2021 and December 31, 2020: As of June 30, 2021 As of December 31, 2020 Options Fully Vested and Expected to Vest Options Exercisable Options Fully Vested and Expected to Vest Options Exercisable Number of Options 10,212,398 4,915,529 9,753,257 132,846 Weighted-average remaining contractual term (years) 3.63 3.59 4.07 6.82 Weighted-average exercise price $ 0.53 $ 0.45 $ 0.43 $ 3.20 Aggregate Intrinsic Value (in thousands) $ 13,579 $ 6,826 $ 23,285 $ 178
Schedule of Restricted Stock Award Activity under Incentive Plans	The activity for restricted stock with time-based vesting under the Company’s incentive plans is as follows for the six months ended June 30, 2021 and 2020: Six Months Ended June 30, 2021 Six Months Ended June 30, 2020 Number of Shares Weighted Average Grant Date Fair Value Weighted Average Remaining Contractual Term (years) Number of Shares Weighted Average Grant Date Fair Value Weighted Average Remaining Contractual Term (years) Nonvested, beginning of period 4,558,603 $ 2.23 1.71 3,182,639 $ 1.42 2.16 Granted 5,308,960 2.55 2,754,501 1.95 Shares vested (2,103,310 ) 2.03 (545,319 ) 1.94 Forfeitures (230,084 ) 1.50 (1,459,580 ) 1.27 Nonvested, end of period 7,534,169 $ 2.53 2.79 3,932,241 $ 1.78 1.40

Fair Value Measurements (Tables

Fair Value Measurements (Tables)	6 Months Ended
	Jun. 30, 2021
Fair Value Disclosures [Abstract]
Summary of Liabilities Measured at Fair Value on Recurring Basis	The following table presents the Company’s liabilities measured at fair value on a recurring basis as of June 30, 2021 and December 31, 2020 (in thousands): As of June 30, 2021 ​ Level 1 Level 2 Level 3 Total Liabilities Accrued medical contingency $ — $ — $ 17,182 $ 17,182 As of December 31, 2020 ​ Level 1 Level 2 Level 3 Total Liabilities Accrued medical contingency $ — $ — $ 17,435 $ 17,435
Schedule of Reconciliation of Liabilities Classified as Level 3 Financial Instruments	The following table presents a reconciliation of liabilities classified as Level 3 financial instruments for the periods indicated (in thousands): Three Months Ended June 30, Six Months Ended June 30, ​ 2021 2020 2021 2020 Balance, beginning of the period $ 17,300 $ 17,812 $ 17,435 $ 17,883 Increases/additions 41 — 84 — Reductions/settlements (159 ) (45 ) (337 ) (116 ) Balance, end of the period $ 17,182 $ 17,767 $ 17,182 $ 17,767

Loss Per Share Attributable t_2

Loss Per Share Attributable to Common Stockholders (Tables)	6 Months Ended
	Jun. 30, 2021
Earnings Per Share [Abstract]
Schedule of Calculation of Basic and Diluted Loss Per Share Attributable to Common Stockholders	The calculation of basic and diluted income (loss) per share attributable to common stockholders for the three and six months ended June 30, 2021 and 2020 is as follows (in thousands, except share and per share data): Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 Basic income (loss) per share: ​ ​ Net income (loss) attributable to common stockholders - basic $ (5,641 ) $ 10,653 $ (9,353 ) $ 8,551 Weighted average number of shares outstanding 115,644,790 95,053,207 113,998,589 85,968,962 Basic income (loss) per common share $ (0.05 ) $ 0.11 $ (0.08 ) $ 0.10 Diluted income (loss) per share: ​ ​ ​ Net income (loss) attributable to common stockholders - diluted $ (5,641 ) $ 10,653 $ (9,353 ) $ 8,551 Weighted average number of shares outstanding 115,644,790 95,053,207 113,998,589 85,968,962 Effect of dilutive securities: Stock options — 6,842,922 — 3,427,138 Restricted stock units — 4,055,103 — 2,373,360 Warrants — — — — Weighted average diluted shares 115,644,790 105,951,232 113,998,589 91,769,460 Diluted income (loss) per common share $ (0.05 ) $ 0.10 $ (0.08 ) $ 0.09
Schedule of Securities Outstanding Excluded From Fully Diluted Calculations	Additionally, the following table includes securities outstanding at the end of the respective periods, which have been excluded from the fully diluted calculations because the effect on net earnings (loss) per common share would have been antidilutive: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 Antidilutive shares underlying stock-based awards: ​ ​ Stock options 10,212,398 84,747 10,212,398 84,747 Restricted stock units 10,693,494 1,917,091 10,693,494 1,917,091 Warrants (1) 478,464 476,185 478,464 476,185 (1) Includes the Debt Warrants as of June 30, 2021 and 2020. See Note 12 – Stockholders’ Equity for additional details.

Basis of Presentation and Sum_4

Basis of Presentation and Summary of Significant Accounting Policies - Summary of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Disaggregation Of Revenue [Line Items]
Total Revenue	$ 49,167	$ 60,506	$ 100,097	$ 104,749
Transaction Fees
Disaggregation Of Revenue [Line Items]
Total Revenue	48,251	60,422	98,727	104,233
Setup and Integration Fees
Disaggregation Of Revenue [Line Items]
Total Revenue	1	36	8	414
Other Revenue
Disaggregation Of Revenue [Line Items]
Total Revenue	$ 915	$ 48	$ 1,362	$ 102

Basis of Presentation and Sum_5

Basis of Presentation and Summary of Significant Accounting Policies - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended		12 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020	Dec. 31, 2020
Accounting Polices [Line Items]
Accounts receivable, net	$ 3,883		$ 3,883		$ 2,954
Capitalized sales incentives amortization period			5 years
Deferred costs	3,042		$ 3,042		2,424
Deferred costs, current	755		755		567
Amortization expense	173	$ 94	322	$ 147
Operating lease payments			780
Operating lease right-of-use assets	4,903		$ 4,903
ASC Topic 340-40, Other Assets and Deferred Costs
Accounting Polices [Line Items]
Capitalized sales incentives amortization period			5 years
Deferred costs	1,090		$ 1,090		742
Deferred costs, current	260		260		170
Amortization expense	$ 56	$ 20	$ 101	$ 35
ASU 2016-02
Accounting Polices [Line Items]
Change in accounting principle, accounting standards update, adopted	true		true
Change in accounting principle, accounting standards update, adoption date	Jan. 1, 2021		Jan. 1, 2021
Operating lease payments					4,993
Operating lease right-of-use assets					$ 4,681
Incremental borrowing rate			5.00%
ASU 2019-12
Accounting Polices [Line Items]
Change in accounting principle, accounting standards update, adopted	true		true
Change in accounting principle, accounting standards update, adoption date	Jan. 1, 2021		Jan. 1, 2021
Change in accounting principle, accounting standards update, immaterial effect	true		true
ASU 2017-11
Accounting Polices [Line Items]
Change in accounting principle, accounting standards update, adopted	true		true
Change in accounting principle, accounting standards update, adoption date	Jan. 1, 2021		Jan. 1, 2021
Change in accounting principle, accounting standards update, immaterial effect	true		true
ASU 2016-13
Accounting Polices [Line Items]
Change in accounting principle, accounting standards update, adopted	true		true
Change in accounting principle, accounting standards update, adoption date	Jan. 1, 2021		Jan. 1, 2021
Change in accounting principle, accounting standards update, immaterial effect	true		true

Business Combinations - Additio

Business Combinations - Additional Information (Details) $ / shares in Units, $ in Thousands	Mar. 11, 2021USD ($)$ / sharesshares	Jun. 30, 2021USD ($)Franchise$ / shares	Jun. 30, 2020USD ($)	Jun. 30, 2021USD ($)Franchise$ / shares	Jun. 30, 2020USD ($)
Business Acquisition [Line Items]
Business combination, share issued | shares	3,562
Share consideration value | $ / shares	$ 2.96
Net income (loss)		$ (5,641)	$ 10,653	$ (9,353)	$ 8,551
Customer Relationships
Business Acquisition [Line Items]
Amortized on straight line basis term	7 years 6 months
Franchise Relationships
Business Acquisition [Line Items]
Amortized on straight line basis term	1 year
Delivery Dudes
Business Acquisition [Line Items]
Acquisition date	Mar. 11, 2021
Business combination, cash consideration	$ 11,500
Common stock closing price per share | $ / shares	$ 2.96
Period of average volume weighted average price of common stock for consecutive trading days	5 days
Share consideration value | $ / shares	$ 3.23	$ 2.96		$ 2.96
Business combination consideration transferred reduction value		$ 955
Business acquisition, total consideration		22,045
Revenue		3,069		$ 3,900
Net income (loss)		581		$ 602
Delivery Dudes | Customer Relationships
Business Acquisition [Line Items]
Business combination, cash consideration		1,779
Business acquisition, total consideration		$ 1,812
Amortized on straight line basis term		7 years 6 months
Delivery Dudes | Franchise Relationships
Business Acquisition [Line Items]
Number of franchise assets acquired | Franchise		3		3
Delivery Dudes | General and Administrative
Business Acquisition [Line Items]
Business acquisition, direct and incremental costs		$ 63		$ 669
Delivery Dudes | Common Stock
Business Acquisition [Line Items]
Business combination, share issued | shares	3,562,577

Business Combinations - Prelimi

Business Combinations - Preliminary Estimated Purchase Consideration (Details) $ / shares in Units, $ in Thousands	Mar. 11, 2021USD ($)$ / sharesshares
Business Combinations [Abstract]
Shares transferred at closing | shares	3,562
Value per share | $ / shares	$ 2.96
Total share consideration	$ 10,545
Plus: cash transferred to Delivery Dudes members	10,927
Plus: net working capital deficit assumed	573
Total estimated consideration	$ 22,045

Business Combinations - Schedul

Business Combinations - Schedule of Preliminary Estimated Fair Value of Assets Acquired and Liabilities Assumed (Details) - USD ($) $ in Thousands	Jun. 30, 2021	Mar. 11, 2021	Dec. 31, 2020	Dec. 31, 2019
Business Acquisition [Line Items]
Cash and cash equivalents		$ 573
Intangible assets		7,700
Goodwill	$ 121,077		$ 106,734	$ 106,734
Total estimated consideration		22,045
Delivery Dudes
Business Acquisition [Line Items]
Cash and cash equivalents		573
Accounts receivable		330
Prepaid expenses and other current assets		130
Intangible assets		7,700
Other noncurrent assets		33
Accrued expenses and other current liabilities		(1,035)
Other noncurrent liabilities		29
Total assets acquired, net of liabilities assumed		7,702
Goodwill		14,343
Total estimated consideration		$ 22,045

Business Combinations - Summary

Business Combinations - Summary of Components of Identifiable Intangible Assets Acquired and Estimated Useful Lives as of Acquisition Date (Details) $ in Thousands	Mar. 11, 2021USD ($)
Business Acquisition [Line Items]
Identifiable intangible assets	$ 7,700
Customer Relationships
Business Acquisition [Line Items]
Identifiable intangible assets, Amortizable Life (in years)	7 years 6 months
Identifiable intangible assets	$ 4,700
Franchise Relationships
Business Acquisition [Line Items]
Identifiable intangible assets, Amortizable Life (in years)	1 year
Identifiable intangible assets	$ 250
Trade Name
Business Acquisition [Line Items]
Identifiable intangible assets, Amortizable Life (in years)	3 years
Identifiable intangible assets	$ 800
In-process Research and Development
Business Acquisition [Line Items]
Identifiable intangible assets, Amortizable Life (in years)	2 years
Identifiable intangible assets	$ 50
Developed Technology
Business Acquisition [Line Items]
Identifiable intangible assets, Amortizable Life (in years)	2 years
Identifiable intangible assets	$ 1,900

Business Combinations - Summa_2

Business Combinations - Summary of Supplemental Condensed Consolidated Results of Company on an Unaudited Pro Forma Basis (Details) - Delivery Dudes - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Business Acquisition [Line Items]
Net revenue	$ 49,167	$ 63,333	$ 102,573	$ 109,783
Net income (loss)	$ (5,641)	$ 10,895	$ (8,989)	$ 8,902

Accounts Receivable, Net - Sche

Accounts Receivable, Net - Schedule of Accounts Receivable (Details) - USD ($) $ in Thousands	Jun. 30, 2021	Dec. 31, 2020
Receivables [Abstract]
Credit card receivables	$ 3,703	$ 3,013
Receivables from restaurants and customers	596	334
Accounts receivable	4,299	3,347
Less: allowance for doubtful accounts and chargebacks	(416)	(393)
Accounts receivable, net	$ 3,883	$ 2,954

Intangibles Assets and Goodwi_3

Intangibles Assets and Goodwill - Schedule of Intangible Assets (Details) - USD ($) $ in Thousands	Jun. 30, 2021	Dec. 31, 2020
Intangible Assets [Line Items]
Accumulated Amortization	$ (24,307)	$ (20,327)
Accumulated Impairment	(69,203)	(69,203)
Intangible Assets, Net	33,358
Gross Carrying Amount	126,873	113,454
Intangible Assets, Net	33,363	23,924
Software
Intangible Assets [Line Items]
Gross Carrying Amount	31,311	25,204
Accumulated Amortization	(7,573)	(6,099)
Accumulated Impairment	(11,825)	(11,825)
Intangible Assets, Net	11,913	7,280
Trademarks/Trade name/Patents
Intangible Assets [Line Items]
Gross Carrying Amount	6,205	5,405
Accumulated Amortization	(4,515)	(3,526)
Intangible Assets, Net	1,690	1,879
Customer Relationships
Intangible Assets [Line Items]
Gross Carrying Amount	89,357	82,845
Accumulated Amortization	(12,219)	(10,702)
Accumulated Impairment	(57,378)	(57,378)
Intangible Assets, Net	$ 19,760	$ 14,765

Intangibles Assets and Goodwi_4

Intangibles Assets and Goodwill - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended		12 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020	Dec. 31, 2020
Intangible Assets [Line Items]
Capitalized computer software costs	$ 4,137		$ 4,137
Amortization expense	$ 2,233	$ 1,562	4,065	$ 3,102
Goodwill recorded during the period			14,343		$ 0
Delivery Dudes Acquisition
Intangible Assets [Line Items]
Goodwill recorded during the period			$ 14,343
Capitalized Software Costs
Intangible Assets [Line Items]
Identifiable intangible assets, Amortizable Life (in years)			3 years

Intangibles Assets and Goodwi_5

Intangibles Assets and Goodwill - Schedule of Estimated Future Amortization Expense of Intangible Assets (Details) $ in Thousands	Jun. 30, 2021USD ($)
Goodwill And Intangible Assets Disclosure [Abstract]
The remainder of 2021	$ 5,357
2022	9,327
2023	6,709
2024	4,711
2025	3,573
Thereafter	3,681
Intangible Assets, Net	$ 33,358

Intangibles Assets and Goodwi_6

Intangibles Assets and Goodwill - Schedule of Change in Goodwill (Details) - USD ($) $ in Thousands	6 Months Ended	12 Months Ended
	Jun. 30, 2021	Dec. 31, 2020
Goodwill And Intangible Assets Disclosure [Abstract]
Beginning balance	$ 106,734	$ 106,734
Acquisitions during the period	14,343	0
Ending balance	$ 121,077	$ 106,734

Other Current Liabilities - Sch

Other Current Liabilities - Schedule of Other Current Liabilities (Details) - USD ($) $ in Thousands	Jun. 30, 2021	Dec. 31, 2020	Jun. 30, 2020
Other Liabilities Disclosure [Abstract]
Accrued insurance expenses	$ 4,263	$ 3,392
Accrued estimated workers' compensation expenses	1,047	1,725
Accrued medical contingency	454	448
Accrued sales tax payable	374	418
Accrued legal contingency	4,700
Accrued cash incentives	2,395	60
Other accrued expenses	4,768	4,001
Unclaimed property	1,924	1,679
Other current liabilities	4,317	2,199
Total other current liabilities	$ 24,242	$ 13,922	$ 14,582

Debt - Schedule of Debt Obligat

Debt - Schedule of Debt Obligations (Details) - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2021	Dec. 31, 2020
Debt Instrument [Line Items]
Coupon Rate Range in 2020 through 2Q21	3.99%
Maturity	2022-03
Long-term debt, gross	$ 84,511	$ 98,983
Long term debt - related party	81,214	94,218
Short-term loans for insurance financing	5,465	2,726
Total outstanding debt	$ 86,679	96,944
Term Loan
Debt Instrument [Line Items]
Maturity	2023-11
Long-term debt, gross	$ 35,007	49,479
Less: unamortized debt issuance costs	$ (2,661)	(3,541)
Effective Interest Rate	10.62%
Term Loan | Minimum
Debt Instrument [Line Items]
Coupon Rate Range in 2020 through 2Q21	5.125%
Term Loan | Maximum
Debt Instrument [Line Items]
Coupon Rate Range in 2020 through 2Q21	7.125%
Notes
Debt Instrument [Line Items]
Maturity	2023-11
Long-term debt, gross	$ 49,504	49,504
Less: unamortized debt issuance costs	$ (636)	$ (1,224)
Effective Interest Rate	6.49%
Notes | Minimum
Debt Instrument [Line Items]
Coupon Rate Range in 2020 through 2Q21	4.00%
Notes | Maximum
Debt Instrument [Line Items]
Coupon Rate Range in 2020 through 2Q21	6.00%

Debt - Additional Information (

Debt - Additional Information (Details) - USD ($) $ / shares in Units, $ in Thousands	Mar. 16, 2021	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020	May 21, 2019	Nov. 30, 2018
Debt Instrument [Line Items]
Interest expense, related outstanding debt		$ 1,681	$ 2,490	$ 3,582	$ 5,404
Debt instrument, prepayment				$ 14,472	$ 0
Warrants exercisable for number of shares of common stock		478,464		478,464			478,464
Warrants issued to purchase common stock per share						$ 10.45	$ 10.45
Debt conversion, description				Interest on the Notes is payable quarterly, in cash or, at the Company’s election, up to one-half of the dollar amount of an interest payment due can be paid-in-kind. Interest paid-in-kind is added to the aggregate principal balance. The Notes include customary anti-dilution protection, including broad-based weighted average adjustments for issuances of additional shares (down-round features).
Amended Credit Agreement
Debt Instrument [Line Items]
Debt instrument, prepayment	$ 15,000

Income Taxes - Additional Infor

Income Taxes - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Income Tax Disclosure [Abstract]
Income tax expense	$ 33	$ 17	$ 57	$ 34
Employer payroll tax deferrals under CARES Act	$ 1,334		$ 1,334
Percentage of employer payroll tax deferrals, payable in 2021			50.00%
Percentage of employer payroll tax deferrals, payable in 2022			50.00%

Correction of Prior Period Er_3

Correction of Prior Period Error - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended		12 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020	Dec. 31, 2018	Mar. 31, 2021	Dec. 31, 2020	Mar. 31, 2020	Dec. 31, 2019
Error Corrections And Prior Period Adjustments Restatement [Line Items]
Additional expense	$ 835	$ 712	$ 5,099	$ 675
Reduction in retained earnings	(373,259)	(371,191)	(373,259)	(371,191)			$ (363,906)
Reduction in stockholders' equity	$ 92,944	49,187	$ 92,944	49,187		$ 97,236	$ 88,096	$ 10,168	$ 5,403
Adjustment
Error Corrections And Prior Period Adjustments Restatement [Line Items]
Additional expense					$ 17,505
Understatement of accrued liability					$ 17,505
Reduction in retained earnings		(17,505)		(17,505)					(17,505)
Reduction in stockholders' equity		$ (17,505)		$ (17,505)					$ (17,505)

Correction of Prior Period Er_4

Correction of Prior Period Error - Summary of Revised Consolidated Cash Flow Statements (Details) - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020
Changes in liabilities:
Accrued medical contingency	$ (258)	$ (112)
Accrued workers’ compensation liability	0	(1)
Other current liabilities	6,452	1,232
Net cash provided by (used in) operating activities	$ 5,936	18,961
As Reported
Changes in liabilities:
Accrued workers’ compensation liability		(117)
Other current liabilities		1,236
Net cash provided by (used in) operating activities		18,961
Adjustment
Changes in liabilities:
Accrued medical contingency		(112)
Accrued workers’ compensation liability		116
Other current liabilities		$ (4)

Correction of Prior Period Er_5

Correction of Prior Period Error - Summary of Revised Consolidated Balance Sheets (Details) - USD ($) $ in Thousands	Jun. 30, 2021	Mar. 31, 2021	Dec. 31, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019
Error Corrections And Prior Period Adjustments Restatement [Line Items]
Other current liabilities	$ 24,242		$ 13,922	$ 14,582
Total current liabilities	45,979		30,304	45,191
Accrued medical contingency - long term	16,728		16,987	17,091
Accrued workers' compensation liability - long term				101
Total liabilities	148,928		144,136	166,193
Accumulated deficit	(373,259)		(363,906)	(371,191)
Total stockholders' equity	$ 92,944	$ 97,236	$ 88,096	49,187	$ 10,168	$ 5,403
As Reported
Error Corrections And Prior Period Adjustments Restatement [Line Items]
Other current liabilities				13,923
Total current liabilities				44,532
Accrued workers' compensation liability - long term				346
Total liabilities				148,688
Accumulated deficit				(353,686)
Total stockholders' equity				66,692
Adjustment
Error Corrections And Prior Period Adjustments Restatement [Line Items]
Other current liabilities				659
Total current liabilities				659
Accrued medical contingency - long term				17,091
Accrued workers' compensation liability - long term				(245)
Total liabilities				17,505
Accumulated deficit				(17,505)		(17,505)
Total stockholders' equity				$ (17,505)		$ (17,505)

Commitments and Contingent Li_3

Commitments and Contingent Liabilities - Additional Information (Detail) $ in Thousands	3 Months Ended	6 Months Ended
	Jun. 30, 2021USD ($)Partner	Jun. 30, 2021USD ($)Partner	Jul. 01, 2021USD ($)	Jun. 22, 2021USD ($)	Mar. 31, 2021USD ($)	Dec. 31, 2020USD ($)	Jun. 30, 2020USD ($)
Loss Contingencies [Line Items]
Operating lease expiration period		2026-08
Operating lease right-of-use assets	$ 4,903	$ 4,903
Operating lease liabilities	1,603	1,603
Operating lease liabilities	3,622	3,622
Operating lease costs	453	854
Long-term portion of estimated medical contingency claim	16,728	16,728				$ 16,987	$ 17,091
Current portion of accrued medical contingency	454	454				448
Outstanding workers compensation and auto policy claims	4,510	$ 4,510				4,697
Accrued, legal contingency				$ 700
Legal contingency settlement agreement date		June 22, 2021
Accrued legal settlement included in other expenses	$ 700	$ 4,700
Number of restaurant partner | Partner	10,000	10,000
Subsequent Event
Loss Contingencies [Line Items]
Agreed to pay plaintiff in cash			$ 4,700
Other Current Liabilities
Loss Contingencies [Line Items]
Current portion of accrued medical contingency	$ 454	$ 454				$ 448
Accrued, legal contingency					$ 4,000
Agreed to pay plaintiff in cash	$ 4,700	$ 4,700

Commitments and Contingent Li_4

Commitments and Contingent Liabilities - Supplemental Cash Flow Information Weighted-average Lease Term and Discount Rate for Operating Leases (Detail) $ in Thousands	6 Months Ended
	Jun. 30, 2021USD ($)
Commitments And Contingencies Disclosure [Abstract]
Cash paid for operating lease liabilities (in thousands)	$ 780
Weighted-average remaining lease term (years)	4 years 2 months 12 days
Weighted-average discount rate	5.00%

Commitments and Contingent Li_5

Commitments and Contingent Liabilities - Summary of Future Minimum Lease Payments (Detail) $ in Thousands	Jun. 30, 2021USD ($)
Commitments And Contingencies Disclosure [Abstract]
The remainder of 2021	$ 917
2022	1,654
2023	1,038
2024	816
2025	803
Thereafter	535
Total future lease payments	5,763
Less: imputed interest	(538)
Present value of operating lease liabilities	$ 5,225

Stock-Based Awards and Cash-B_3

Stock-Based Awards and Cash-Based Awards - Additional Information (Details) - USD ($)	Apr. 23, 2020	Jan. 03, 2020	Jun. 30, 2021	Mar. 31, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020	Dec. 31, 2020	Dec. 31, 2019
Share-based Payment Arrangement, Option
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Compensation expense			$ 358,000		$ 365,000	$ 692,000	$ 738,000
Aggregate intrinsic value of awards exercised			5,000		29,000	20,000	41,000
Amended 2014 Stock Plan and 2018 Incentive Plan
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Compensation expense			$ 2,387,000		$ 602,000	$ 4,465,000	$ 1,450,000
2018 Incentive Plan
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Common stock, reserved for issuance			6,632,886			6,632,886
Grants under plan						500,000	9,572,397
Exercise price of options			$ 0.53		$ 0.45	$ 0.53	$ 0.45	$ 0.43	$ 3.66
2018 Incentive Plan | Share-based Payment Arrangement, Option
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Grants under plan				500,000
Grants under plan aggregate grant date fair value				$ 1,095,000
Exercise price of options				$ 2.78
Vesting right						the options will vest in twelve quarterly installments during the period from October 1, 2021 through July 1, 2024.
Exercise term				5 years
Unrecognized compensation cost related to unvested stock options			$ 1,684,000			$ 1,684,000
Weighted average remaining vesting period						10 months 24 days
2018 Incentive Plan | RSUs and RSAs
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Shares outstanding			7,534,169		3,932,241	7,534,169	3,932,241	4,558,603	3,182,639
Shares granted						5,308,960	2,754,501
2018 Incentive Plan | Grimstad Option | Performance Bonus Agreement
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Minimum consideration common stock payable, per share	$ 2
Bonus payable, amount	$ 5,000,000
2018 Incentive Plan | Grimstad Option | Share-based Payment Arrangement, Option
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Grants under plan		9,572,397
Grants under plan aggregate grant date fair value		$ 2,297,000
Exercise price of options		$ 0.37
Vesting right						the options vest 50% on each of the first two anniversaries of the grant date.
Exercise term		5 years
Vesting percentage		50.00%
Vesting period		2 years
2018 Incentive Plan | Grimstad Option | Grimstad RSU Grant
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Compensation expense						$ 0
Shares outstanding			3,159,325			3,159,325
Shares granted						3,134,325
Aggregate grant date fair value						$ 3,542,000
2018 Incentive Plan and Amended 2018 Plan | Time-based RSUs
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Shares granted						5,308,960
Aggregate grant date fair value						$ 13,538,000
2018 Incentive Plan and Amended 2018 Plan | RSUs and RSAs
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Compensation expense			$ 2,029,000		$ 237,000	3,773,000	$ 712,000
2018 Incentive Plan and Amended 2018 Plan | Restricted Stock Units (RSUs)
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Unrecognized compensation cost related to unvested stock options			$ 16,288,000			16,288,000
Weighted average remaining vesting period			2 years 9 months 14 days
Fair value of restricted shares vested			$ 2,893,000		$ 1,147,000	$ 5,386,000	$ 1,153,000
2018 Incentive Plan and Amended 2018 Plan | Grimstad Option | Grimstad RSU Grant
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Shares granted						3,500,000
Aggregate grant date fair value						$ 8,960,000
2018 Incentive Plan and Amended 2018 Plan | Non-employee Directors | Time-based RSUs
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Shares granted						600,960
2018 Incentive Plan and Amended 2018 Plan | Employees and Consultants | Time-based RSUs
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Vesting period						3 years
Shares granted						1,208,000

Stock-Based Awards and Cash-B_4

Stock-Based Awards and Cash-Based Awards - Schedule of Assumptions Using Option-pricing Model for Grant Date Fair Value (Details) - Share-based Payment Arrangement, Option - Grimstad Option - $ / shares	6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Weighted-average fair value at grant	$ 2.19	$ 0.24
Risk free interest rate	0.46%	1.54%
Expected volatility	131.40%	100.60%
Expected option life (years)	3 years 7 months 2 days	3 years 3 months

Stock-Based Awards and Cash-B_5

Stock-Based Awards and Cash-Based Awards - Schedule of Stock Option Activity under Incentive Plans (Details) - 2018 Incentive Plan - $ / shares	6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Number of Shares, Beginning balance	9,753,257	445,721
Number of Shares, Granted	500,000	9,572,397
Number of Shares, Exercised	(9,209)	(54,478)
Number of Shares, Forfeited	(21,553)	(93,282)
Number of Shares, Expired	(10,097)	(80,758)
Number of Shares, Ending balance	10,212,398	9,789,600
Weighted Average Exercise Price, Beginning balance	$ 0.43	$ 3.66
Weighted Average Exercise Price, Granted	2.78	0.37
Weighted Average Exercise Price, Exercised	0.90	0.68
Weighted Average Exercise Price, Forfeited	6.49	5.67
Weighted Average Exercise Price, Expired	3.47	1.95
Weighted Average Exercise Price, Ending balance	0.53	0.45
Weighted Average Grant Date Fair Value, Beginning balance	0.33	5.04
Weighted Average Grant Date Fair Value, Granted	2.19	0.24
Weighted Average Grant Date Fair Value, Exercised	4.50	3.51
Weighted Average Grant Date Fair Value, Forfeited	4.97	5.77
Weighted Average Grant Date Fair Value, Expired	4.13	5.44
Weighted Average Grant Date Fair Value, Ending balance	$ 0.40	$ 0.34

Stock-Based Awards and Cash-B_6

Stock-Based Awards and Cash-Based Awards - Schedule of Outstanding Stock Options Fully Vested and Expected to Vest and Exercisable (Details) - USD ($) $ / shares in Units, $ in Thousands	6 Months Ended	12 Months Ended
	Jun. 30, 2021	Dec. 31, 2020
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]
Options Fully Vested and Expected to Vest, Number of Options	10,212,398	9,753,257
Options Fully Vested and Expected to Vest, Weighted-average remaining contractual term (years)	3 years 7 months 17 days	4 years 25 days
Options Fully Vested and Expected to Vest, Weighted-average exercise price	$ 0.53	$ 0.43
Options Fully Vested and Expected to Vest, Aggregate Intrinsic Value (in thousands)	$ 13,579	$ 23,285
Options Exercisable, Number of Options	4,915,529	132,846
Options Exercisable, Weighted-average remaining contractual term (years)	3 years 7 months 2 days	6 years 9 months 25 days
Options Exercisable, Weighted-average exercise price	$ 0.45	$ 3.20
Options Exercisable, Aggregate Intrinsic Value (in thousands)	$ 6,826	$ 178

Stock-Based Compensation - Sche

Stock-Based Compensation - Schedule of Restricted Stock Award Activity under Incentive Plans (Details) - RSUs and RSAs - 2018 Incentive Plan - $ / shares	6 Months Ended		12 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Dec. 31, 2020	Dec. 31, 2019
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Number of Shares, Nonvested, Beginning balance	4,558,603	3,182,639	3,182,639
Number of Shares, Granted	5,308,960	2,754,501
Number of Shares, Vested	(2,103,310)	(545,319)
Number of Shares, Forfeitures	(230,084)	(1,459,580)
Number of Shares, Nonvested, Ending balance	7,534,169	3,932,241	4,558,603	3,182,639
Weighted Average Grant Date Fair Value, Nonvested, Beginning balance	$ 2.23	$ 1.42	$ 1.42
Weighted Average Grant Date Fair Value, Shares Granted	2.55	1.95
Weighted Average Grant Date Fair Value, Shares Vested	2.03	1.94
Weighted Average Grant Date Fair Value, Shares Forfeitures	1.50	1.27
Weighted Average Grant Date Fair Value, Nonvested, Ending balance	$ 2.53	$ 1.78	$ 2.23	$ 1.42
Weighted Average Remaining Contractual Term (years)	2 years 9 months 14 days	1 year 4 months 24 days	1 year 8 months 15 days	2 years 1 month 28 days

Stockholders' Equity - Addition

Stockholders' Equity - Additional Information (Details) - $ / shares	6 Months Ended
	Jun. 30, 2021	Dec. 31, 2020	May 21, 2019	Nov. 30, 2018
Equity [Abstract]
Common stock, shares authorized	249,000,000	249,000,000
Common stock, shares issued	116,701,277	111,259,037
Common stock, shares outstanding	116,701,277	111,259,037
Common stock, par value	$ 0.0001	$ 0.0001
Number of votes per share	one vote per share
Preferred stock, shares authorized	1,000,000	1,000,000
Preferred stock par value	$ 0.0001	$ 0.0001
Preferred stock, shares issued	0	0
Preferred stock, shares outstanding	0	0
Warrants exercisable for number of shares of common stock	478,464			478,464
Warrants issued to purchase common stock per share			$ 10.45	$ 10.45
Debt warrant expiration date				Nov. 15, 2022

Fair Value Measurements - Addit

Fair Value Measurements - Additional Information (Details) - USD ($)	6 Months Ended
	Jun. 30, 2021	Dec. 31, 2020
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Average annual inflation rate	3.50%
Fair value, transfer of assets from level 1 to level 2	$ 0
Fair value, transfer of assets from level 2 to level 1	0
Fair value, transfer of liabilities from level 1 to level 2	0
Fair value, transfer of liabilities from level 2 to level 1	0
Fair value, transfer of assets into level 3	0
Fair value, transfer of assets out of level 3	0
Fair value, transfer of liabilities into level 3	0
Fair value, transfer of liabilities out of level 3	0
Fair Value, Measurements, Recurring
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Assets to be measured at fair value	$ 0	$ 0

Fair Value Measurements - Summa

Fair Value Measurements - Summary of Liabilities Measured at Fair Value on Recurring Basis (Details) - Fair Value, Measurements, Recurring - USD ($) $ in Thousands	Jun. 30, 2021	Dec. 31, 2020
Liabilities
Accrued medical contingency	$ 17,182	$ 17,435
Level 3
Liabilities
Accrued medical contingency	$ 17,182	$ 17,435

Fair Value Measurements - Sched

Fair Value Measurements - Schedule of Reconciliation of Liabilities Classified as Level 3 Financial Instruments (Details) - Fair Value, Measurements, Recurring - Level 3 - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Fair Value Net Derivative Asset Liability Measured On Recurring Basis Unobservable Input Reconciliation [Line Items]
Balance, beginning of the period	$ 17,300	$ 17,812	$ 17,435	$ 17,883
Increases/additions	41		84
Reductions/settlements	(159)	(45)	(337)	(116)
Balance, end of the period	$ 17,182	$ 17,767	$ 17,182	$ 17,767

Loss Per Share Attributable t_3

Loss Per Share Attributable to Common Stockholders - Schedule of Calculation of Basic and Diluted Loss Per Share Attributable to Common Stockholders (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Basic income (loss) per share:
Net income (loss) attributable to common stockholders - basic	$ (5,641)	$ 10,653	$ (9,353)	$ 8,551
Weighted average number of shares outstanding	115,644,790	95,053,207	113,998,589	85,968,962
Basic income (loss) per common share	$ (0.05)	$ 0.11	$ (0.08)	$ 0.10
Diluted income (loss) per share:
Net income (loss) attributable to common stockholders - diluted	$ (5,641)	$ 10,653	$ (9,353)	$ 8,551
Weighted average number of shares outstanding	115,644,790	95,053,207	113,998,589	85,968,962
Effect of dilutive securities:
Weighted average diluted shares	115,644,790	105,951,232	113,998,589	91,769,460
Diluted income (loss) per common share	$ (0.05)	$ 0.10	$ (0.08)	$ 0.09
Share-based Payment Arrangement, Option
Effect of dilutive securities:
Dilutive securities		6,842,922		3,427,138
Restricted Stock Units (RSUs)
Effect of dilutive securities:
Dilutive securities		4,055,103		2,373,360

Loss Per Share Attributable t_4

Loss Per Share Attributable to Common Stockholders - Additional Information (Details) - shares	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Earnings Per Share [Abstract]
Conversion of notes into common stock	4,737,237	4,737,237	4,728,127	4,728,127

Loss Per Share Attributable t_5

Loss Per Share Attributable to Common Stockholders - Schedule of Securities Outstanding Excluded From Fully Diluted Calculations (Details) - shares	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Stock Options
Stock Options, Restricted Stock Units and Warrants	10,212,398	84,747	10,212,398	84,747
Restricted Stock Units
Stock Options, Restricted Stock Units and Warrants	10,693,494	1,917,091	10,693,494	1,917,091
Warrants
Stock Options, Restricted Stock Units and Warrants	478,464	476,185	478,464	476,185

Subsequent Events - Additional

Subsequent Events - Additional Information (Details) - Subsequent Event - Cape Cod Merchant Services LLC and Flow Payments LLC $ in Thousands	Aug. 09, 2021USD ($)
Subsequent Event [Line Items]
Business combination, aggregate purchase price	$ 15,000
Business combination, cash consideration	12,000
Business combination, common stock price	$ 3,000