Segments | Note 11 — Segments The Company has two operating segments: Products and Services. The Products segment consists of the Company’s manufacturing and distribution business. The Services segment consists of the Company’s veterinary services and related product sales. The segments are based on the discrete financial information reviewed by the Chief Operating Decision Maker (“CODM”) to make resource allocation decisions and to evaluate performance. We measure and evaluate our reportable segments based on their respective Segment Adjusted EBITDA performance. Beginning in the fourth quarter of 2022, we allocate to our segments capital expenditures and certain costs and expenses, such as accounting, legal, human resources, information technology and corporate headquarters expenses, on a pro rata basis based on net sales to better align with the discrete financial information reviewed by our CODM. Such expenses previously were not allocated to segments. The Company has recast prior periods to give effect to this change. This change in presentation had no impact on the Condensed Consolidated Statements of Operations. Financial information relating to the Company’s operating segments for the three months ended: $'s in 000's Products Services September 30, 2023 Net sales $ 239,665 $ 37,354 Segment Adjusted EBITDA 29,039 2,912 Depreciation expense 1,870 8,981 $'s in 000's Products Services September 30, 2022 Net sales $ 176,217 $ 33,508 Segment Adjusted EBITDA 18,282 927 Depreciation expense 1,761 1,815 Financial information relating to the Company’s operating segments for the nine months ended: $'s in 000's Products Services September 30, 2023 Net sales $ 776,825 $ 105,212 Segment Adjusted EBITDA 94,513 5,274 Depreciation expense 5,547 12,989 $'s in 000's Products Services September 30, 2022 Net sales $ 642,981 $ 94,453 Segment Adjusted EBITDA 74,095 4,290 Depreciation expense 5,461 5,312 The following table reconciles Segment Adjusted EBITDA to Net income for the periods presented. For the three months ended For the nine months ended $'s in 000's September 30, 2023 September 30, 2022 September 30, 2023 September 30, 2022 Segment Adjusted EBITDA: Products (1) $ 29,039 $ 18,282 $ 94,513 $ 74,095 Services (1) 2,912 927 5,274 4,290 Total 31,951 19,209 99,787 78,385 Adjustments: Depreciation (2) (10,851) (3,576) (18,536) (10,773) Amortization (4,546) (4,602) (15,285) (13,602) Interest (8,581) (7,276) (26,137) (19,696) Goodwill impairment (3) — (47,264) — (47,264) Acquisition costs (4) 122 (1,035) (713) (1,191) Stock based compensation expense (2,851) (2,238) (8,059) (8,904) Non same-store adjustment (5) (2,791) (2,944) (7,036) (13,575) Integration costs (6) (484) (200) (2,078) (943) Restructuring (7) (1,200) — (1,200) — Litigation expenses (30) — (30) (3,802) Pretax net income (loss) $ 739 $ (49,926) $ 20,713 $ (41,365) Income tax (expense) benefit (283) 355 (923) (368) Net income (loss) $ 456 $ (49,571) $ 19,790 $ (41,733) (1) In the fourth quarter of 2022, the Company began allocating corporate expenses to each segment pro rata based on net sales for each segment. The presentation of Products Segment Adjusted EBITDA and Services Segment Adjusted EBITDA for the three and nine months ended September 30, 2022 has been recast for comparability. For the three and nine months ended September 30, 2022, total corporate expenses were $20.7 million, of which $17.4 million was allocated to Products and $3.3 million was allocated to Services, and $60.6 million, of which $52.8 million was allocated to Products and $7.8 million was allocated to Services, respectively. (2) Depreciation includes $7.3 million of accelerated depreciation recognized during the three and nine months ended September 30, 2023, associated with Services segment optimization. (3) Non-cash goodwill impairment due to a significant decline in the Company’s market capitalization, driven primarily by rising interest rates and macroeconomic conditions. (4) Acquisition costs include legal, accounting, banking, consulting, diligence, and other costs related to completed and contemplated acquisitions. (5) Non same-store adjustment includes revenue and costs, and associated gross profit, related to our Services segment wellness centers and host partners with less than six full quarters of operating results, and also include pre-opening expenses. (6) Integration costs represent costs related to integrating acquired businesses, including personnel costs such as severance and retention bonuses, consulting costs, contract termination costs and IT conversion costs. (7) Restructuring consists of variable lease expenses, inventory valuation adjustments and other miscellaneous costs. Supplemental geographic disclosures are below. Three Months Ended September 30, 2023 $'s in 000's U.S. Foreign Total Product sales $ 237,962 $ 1,703 $ 239,665 Service revenue 37,354 — 37,354 Total net sales $ 275,316 $ 1,703 $ 277,019 Three Months Ended September 30, 2022 $'s in 000's U.S. Foreign Total Product sales $ 174,517 $ 1,700 $ 176,217 Service revenue 33,508 — 33,508 Total net sales $ 208,025 $ 1,700 $ 209,725 Nine Months Ended September 30, 2023 $'s in 000's U.S. Foreign Total Product sales $ 772,013 $ 4,812 $ 776,825 Service revenue 105,212 — 105,212 Total net sales $ 877,225 $ 4,812 $ 882,037 Nine Months Ended September 30, 2022 $'s in 000's U.S. Foreign Total Product sales $ 637,385 $ 5,596 $ 642,981 Service revenue 94,453 — 94,453 Total net sales $ 731,838 $ 5,596 $ 737,434 Property, plant, and equipment by geographic location is below. September 30, 2023 December 31, 2022 United States $ 58,921 $ 69,376 Europe 4,006 4,019 Total $ 62,927 $ 73,395 |