LOANS RECEIVABLE AND REVENUE | LOANS RECEIVABLE AND REVENUE CURO's customers and its overall credit performance were impacted in 2020 as a result of COVID-19. As described in Note 1, "Summary of Significant Accounting Policies and Nature of Operations" , the U.S. and Canadian governments instituted several initiatives to ease the personal burden of the pandemic, including various federal aid and stimulus programs. During the second half of 2020, consumer demand gradually increased as stay-at-home and self-quarantine orders were lifted in some jurisdictions in response to lower COVID-19 infection rates as well as the expiration of governmental stimulus programs. However, ongoing impacts from, and risks related to, COVID-19 have caused continued uncertainty regarding the performance of NCOs over the loss-development period as of December 31, 2020. The Company has maintained its historical allowance approach, but has adjusted estimates for changes in past-due gross loans receivable due to market conditions leading up to and at December 31, 2020 caused by COVID-19. The estimates and assumptions used to determine an appropriate allowance for loan losses and liability for losses on CSO lender-owned consumer loans are those that are available through the filing of this 2020 Form 10-K and which are indicative of conditions as of December 31, 2020. As a result of COVID-19, the Company enhanced its Customer Care Program and began modifying loans for borrowers that experienced financial distress, as described in more detail in Note 1, "Summary of Significant Accounting Policies and Nature of Operations" and the "TDR Loans Receivable" tables, below. Revenue and Receivable Characteristics by Product Open-End revenues include interest income on outstanding revolving balances and other usage or maintenance fees as permitted by underlying statutes. Unsecured and Secured Installment revenue includes interest income and non-sufficient-funds or returned-items fees on late or defaulted payments on past-due loans, known as late fees. Late fees comprise less than 1.0% of Installment revenues. Unsecured Installment loans include the Company's participating interest in Verge Credit loans. Single-Pay revenues represent deferred presentment or other fees as defined by the underlying state, provincial or national regulations. The following table summarizes revenue by product (in thousands): Year Ended December 31, 2020 2019 2018 Open-End $ 249,502 $ 245,256 $ 141,963 Unsecured Installment 339,116 530,730 523,282 Secured Installment 79,136 110,513 110,677 Single-Pay 120,433 191,449 218,992 Ancillary 59,209 63,849 50,159 Total revenue (1) $ 847,396 $ 1,141,797 $ 1,045,073 (1) Includes revenue from CSO programs of $185.5 million, $281.6 million and $283.0 million for the years ended December 31, 2020, 2019 and 2018, respectively. The following tables summarize loans receivable by product and the related delinquent loans receivable (in thousands): December 31, 2020 Open-End Unsecured Installment Secured Installment Single-Pay (1) Total Current loans receivable $ 321,105 $ 78,235 $ 40,358 $ 43,780 $ 483,478 Delinquent loans receivable 37,779 24,190 8,275 — 70,244 Total loans receivable 358,884 102,425 48,633 43,780 553,722 Less: allowance for losses (51,958) (24,073) (7,047) (3,084) (86,162) Loans receivable, net $ 306,926 $ 78,352 $ 41,586 $ 40,696 $ 467,560 (1) Of the $43.8 million of Single-Pay receivables, $11.2 million relate to mandated extended payment options for certain Canada Single-Pay loans. December 31, 2020 Open-End Unsecured Installment Secured Installment Total Delinquent loans receivable 0-30 days past-due $ 17,517 $ 10,361 $ 3,764 $ 31,642 31-60 days past-due 9,276 7,124 2,199 18,599 61 + days past-due 10,986 6,705 2,312 20,003 Total delinquent loans receivable $ 37,779 $ 24,190 $ 8,275 $ 70,244 December 31, 2019 Open-End Unsecured Installment Secured Installment Single-Pay (1) Total Current loans receivable $ 285,452 $ 117,682 $ 70,565 $ 81,447 $ 555,146 Delinquent loans receivable 50,072 43,100 17,510 — 110,682 Total loans receivable 335,524 160,782 88,075 81,447 665,828 Less: allowance for losses (55,074) (35,587) (10,305) (5,869) (106,835) Loans receivable, net $ 280,450 $ 125,195 $ 77,770 $ 75,578 $ 558,993 (1) Of the $81.4 million of Single-Pay receivables, $22.4 million relate to mandated extended payment options for certain Canada Single-Pay loans. December 31, 2019 Open-End Unsecured Installment Secured Installment Total Delinquent loans receivable 0-30 days past-due $ 21,823 $ 15,369 $ 8,039 $ 45,231 31-60 days past-due 13,191 12,403 4,885 30,479 61 + days past-due 15,058 15,328 4,586 34,972 Total delinquent loans receivable $ 50,072 $ 43,100 $ 17,510 $ 110,682 The following tables summarize loans Guaranteed by the Company under CSO programs and the related delinquent receivables (in thousands): December 31, 2020 Unsecured Installment Secured Installment Total Current loans receivable Guaranteed by the Company $ 37,096 $ 775 $ 37,871 Delinquent loans receivable Guaranteed by the Company 6,079 155 6,234 Total loans receivable Guaranteed by the Company 43,175 930 44,105 Less: Liability for losses on CSO lender-owned consumer loans (7,160) (68) (7,228) Loans receivable Guaranteed by the Company, net $ 36,015 $ 862 $ 36,877 December 31, 2020 Unsecured Installment Secured Installment Total Delinquent loans receivable 0-30 days past-due $ 5,435 $ 103 $ 5,538 31-60 days past-due 490 37 527 61 + days past-due 154 15 169 Total delinquent loans receivable $ 6,079 $ 155 $ 6,234 December 31, 2019 Unsecured Installment Secured Installment Total Current loans receivable guaranteed by the Company $ 61,840 $ 1,944 $ 63,784 Delinquent loans receivable guaranteed by the Company 12,477 392 12,869 Total loans receivable guaranteed by the Company 74,317 2,336 76,653 Less: Liability for losses on CSO lender-owned consumer loans (10,553) (70) (10,623) Loans receivable guaranteed by the Company, net $ 63,764 $ 2,266 $ 66,030 December 31, 2019 Unsecured Installment Secured Installment Total Delinquent loans receivable 0-30 days past-due $ 10,392 $ 326 $ 10,718 31-60 days past-due 1,256 40 1,296 61 + days past-due 829 26 855 Total delinquent loans receivable $ 12,477 $ 392 $ 12,869 The following table summarizes activity in the allowance for loan losses (dollars in thousands): Year Ended December 31, 2020 Open-End Unsecured Installment Secured Installment Single-Pay Other Total Allowance for loan losses: Balance, beginning of period $ 55,074 $ 35,587 $ 10,305 $ 5,869 $ — $ 106,835 Charge-offs (129,664) (98,870) (37,243) (106,817) (3,856) (376,450) Recoveries 21,312 22,076 10,239 86,092 1,983 141,702 Net charge-offs (108,352) (76,794) (27,004) (20,725) (1,873) (234,748) Provision for losses 104,249 65,272 23,746 18,003 1,873 213,143 Effect of foreign currency translation 987 8 — (63) — 932 Balance, end of period $ 51,958 $ 24,073 $ 7,047 $ 3,084 $ — $ 86,162 Liability for losses on CSO lender-owned consumer loans: Balance, beginning of period $ — $ 10,553 $ 70 $ — $ — $ 10,623 Increase in liability — 3,393 2 — — 3,395 Balance, end of period $ — $ 7,160 $ 68 $ — $ — $ 7,228 The following table summarizes activity in the allowance for loan losses (dollars in thousands): Year Ended December 31, 2019 Open-End Unsecured Installment Secured Installment Single-Pay Other Total Allowance for loan losses: Balance, beginning of period $ 19,901 $ 37,716 $ 12,191 $ 4,189 $ — $ 73,997 Charge-offs (108,319) (158,251) (47,195) (155,250) (5,445) (474,460) Recoveries 19,061 23,660 10,744 109,124 3,284 165,873 Net charge-offs (89,258) (134,591) (36,451) (46,126) (2,161) (308,587) Provision for losses 123,726 132,433 34,565 47,739 2,161 340,624 Effect of foreign currency translation 705 29 — 67 — 801 Balance, end of period $ 55,074 $ 35,587 $ 10,305 $ 5,869 $ — $ 106,835 Liability for losses on CSO lender-owned consumer loans: Balance, beginning of period $ — $ 11,582 $ 425 $ — $ — $ 12,007 Decrease (increase) in liability — 1,029 355 — — 1,384 Balance, end of period $ — $ 10,553 $ 70 $ — $ — $ 10,623 As of December 31, 2020, Open-End and Installment loans classified as nonaccrual were $4.4 million and $6.2 million, respectively. As of December 31, 2019, Installment and Open-End loans classified as nonaccrual were $16.6 million and $7.9 million, respectively. The Company's loans receivable inherently considers nonaccrual loans in its estimate of the allowance for loan losses as delinquencies are a primary input into the Company's roll rate-based model. TDR Loans Receivable The table below presents TDRs, which are related to the Customer Care Program the Company implemented in response to COVID-19, included in gross loans receivable and the impairment included in the allowance for loan losses (in thousands): As of December 31, 2020 Current TDR gross receivables $ 13,563 Delinquent TDR gross receivables 6,309 Total TDR gross receivables 19,872 Less: Impairment included in the allowance for loan losses (3,482) Less: Additional allowance (4,497) Outstanding TDR receivables, net of impairment $ 11,893 There were no TDRs as of December 31, 2019. The tables below reflect new loans modified and classified as TDRs during the periods presented (in thousands): Year Ended December 31, 2020 Pre-modification TDR loans receivable $ 38,930 Post-modification TDR loans receivable 34,252 Total concessions included in gross charge-offs $ 4,678 There was $11.6 million of loans classified as TDRs that were charged off and included as a reduction in the allowance for loan losses for the year ended December 31, 2020. The Company had commitments to lend additional funds of approximately $2.4 million to customers with available and unfunded Open-End loans classified as TDRs as of December 31, 2020. The table below presents the Company's average outstanding TDR loans receivable, interest income recognized on TDR loans and number of TDR loans for and at the year ended December 31, 2020 (dollars in thousands): Year Ended December 31, 2020 Average outstanding TDR loans receivable (1) $ 20,631 Interest income recognized 17,074 Number of TDR loans (2) 27,082 (1) For the year ended December 31, 2020, the average is calculated based on the amount immediately after the loan was classified as a TDR and the ending TDR balance as of December 31, 2020 as there were no TDRs prior to April 1, 2020. (2) Presented in ones There were no loans classified as TDRs during the year ended December 31, 2019. |