LOANS RECEIVABLE AND REVENUE | LOANS RECEIVABLE AND REVENUE The following table summarizes revenue by product (in thousands): Three Months Ended March 31, 2022 2021 Revolving LOC $ 91,023 $ 62,735 Unsecured Installment 121,329 76,394 Secured Installment 26,307 15,027 Single-Pay 26,297 24,967 Total Installment 173,933 116,388 Insurance revenue 18,260 11,601 Other 6,980 5,827 Total revenue (1) $ 290,196 $ 196,551 (1) Includes revenue from CSO programs of $49.0 million and $41.4 million for the three months ended March 31, 2022 and 2021, respectively. The following tables summarize loans receivable by product and the related delinquent loans receivable (in thousands): March 31, 2022 Revolving LOC Unsecured Installment Secured Installment Single-Pay (1) Total Installment - Company Owned Total Current loans receivable $ 943,761 $ 348,487 $ 111,483 $ 40,389 $ 500,359 $ 1,444,120 Delinquent loans receivable 71,577 91,778 21,093 — 112,871 184,448 Total loans receivable 1,015,338 440,265 132,576 40,389 613,230 1,628,568 Less: allowance for losses (71,325) (20,704) (3,363) (2,776) (26,843) (98,168) Loans receivable, net $ 944,013 $ 419,561 $ 129,213 $ 37,613 $ 586,387 $ 1,530,400 (1) Of the $40.4 million of Single-Pay receivables, $11.1 million relate to mandated extended payment options for certain Canada Single-Pay loans. March 31, 2022 Revolving LOC Unsecured Installment Secured Installment Total Installment - Company Owned Total Delinquent loans receivable 1-30 days past-due $ 31,959 $ 38,700 $ 11,689 $ 50,389 $ 82,348 31-60 days past-due 16,616 13,898 3,926 17,824 34,440 61-90 days past-due 14,684 13,763 2,910 16,673 31,357 91 + days past-due 8,318 25,417 2,568 27,985 36,303 Total delinquent loans receivable $ 71,577 $ 91,778 $ 21,093 $ 112,871 $ 184,448 December 31, 2021 Revolving LOC Unsecured Installment Secured Installment Single-Pay (1) Total Installment - Company Owned Total Current loans receivable $ 843,379 $ 359,512 $ 110,232 $ 42,463 $ 512,207 $ 1,355,586 Delinquent loans receivable 70,734 98,174 23,824 — 121,998 192,732 Total loans receivable 914,113 457,686 134,056 42,463 634,205 1,548,318 Less: allowance for losses (68,140) (13,387) (3,327) (2,706) (19,420) (87,560) Loans receivable, net $ 845,973 $ 444,299 $ 130,729 $ 39,757 $ 614,785 $ 1,460,758 (1) Of the $42.5 million of Single-Pay receivables, $11.3 million relate to mandated extended payment options for certain Canada Single-Pay loans. December 31, 2021 Revolving LOC Unsecured Installment Secured Installment Total Installment - Company Owned Total Delinquent loans receivable 1-30 days past-due $ 35,657 $ 45,160 $ 13,213 $ 58,373 $ 94,030 31-60 days past-due 15,452 16,646 4,539 21,185 36,637 61-90 days past-due 13,397 13,933 3,213 17,146 30,543 91 + days past-due 6,228 22,435 2,859 25,294 31,522 Total delinquent loans receivable $ 70,734 $ 98,174 $ 23,824 $ 121,998 $ 192,732 The following tables summarize loans Guaranteed by the Company under CSO programs and the related delinquent receivables (in thousands): March 31, 2022 Unsecured Installment Secured Installment Total Installment - Guaranteed by the Company Current loans receivable Guaranteed by the Company $ 35,180 $ 1,009 $ 36,189 Delinquent loans receivable Guaranteed by the Company 7,986 245 8,231 Total loans receivable Guaranteed by the Company 43,166 1,254 44,420 Less: Liability for losses on CSO lender-owned consumer loans (7,118) (48) (7,166) Loans receivable Guaranteed by the Company, net $ 36,048 $ 1,206 $ 37,254 March 31, 2022 Unsecured Installment Secured Installment Total Installment - Guaranteed by the Company Delinquent loans receivable 1-30 days past-due $ 6,043 $ 187 $ 6,230 31-60 days past-due 1,225 12 1,237 61-90 days past-due 557 36 593 91 + days past-due 161 10 171 Total delinquent loans receivable $ 7,986 $ 245 $ 8,231 December 31, 2021 Unsecured Installment Secured Installment Total Installment - Guaranteed by the Company Current loans receivable Guaranteed by the Company $ 37,303 $ 799 $ 38,102 Delinquent loans receivable Guaranteed by the Company 8,011 204 8,215 Total loans receivable Guaranteed by the Company 45,314 1,003 46,317 Less: Liability for losses on CSO lender-owned consumer loans (6,869) (39) (6,908) Loans receivable Guaranteed by the Company, net $ 38,445 $ 964 $ 39,409 December 31, 2021 Unsecured Installment Secured Installment Total Installment - Guaranteed by the Company Delinquent loans receivable 1-30 days past-due $ 6,633 $ 162 $ 6,795 31-60 days past-due 1,003 28 1,031 61-90 days past-due 277 8 285 91 + days past-due 98 6 104 Total delinquent loans receivable $ 8,011 $ 204 $ 8,215 The following tables summarize activity in the ALL and the liability for losses on CSO lender-owned consumer loans in total (in thousands): Three Months Ended March 31, 2022 Revolving LOC Unsecured Installment Secured Installment Single-Pay Total Installment Other Total Allowance for loan losses: Balance, beginning of period $ 68,140 $ 13,387 $ 3,327 $ 2,706 $ 19,420 $ — $ 87,560 Charge-offs (42,387) (28,313) (6,783) (24,113) (59,209) (1,813) (103,409) Recoveries 8,015 8,023 3,146 19,744 30,913 553 39,481 Net charge-offs (34,372) (20,290) (3,637) (4,369) (28,296) (1,260) (63,928) Provision for losses 37,447 27,603 3,673 4,409 35,685 2,650 75,782 Effect of foreign currency translation 110 4 — 30 34 — 144 Balance, end of period $ 71,325 $ 20,704 $ 3,363 $ 2,776 $ 26,843 $ 1,390 $ 99,558 Liability for losses on CSO lender-owned consumer loans: Balance, beginning of period $ — $ 6,869 $ 39 $ — $ 6,908 $ — $ 6,908 Increase in liability — 249 9 — 258 — 258 Balance, end of period $ — $ 7,118 $ 48 $ — $ 7,166 $ — $ 7,166 Three Months Ended March 31, 2021 Revolving LOC Unsecured Installment Secured Installment Single-Pay Total Installment Other Total Allowance for loan losses: Balance, beginning of period $ 51,958 $ 24,073 $ 7,047 $ 3,084 $ 34,204 $ — $ 86,162 Charge-offs (28,714) (21,125) (6,343) (21,933) (49,401) (3,911) (82,026) Recoveries 7,507 6,617 2,544 21,254 30,415 1,810 39,732 Net charge-offs (21,207) (14,508) (3,799) (679) (18,986) (2,101) (42,294) Provision for losses 13,802 10,825 1,775 (207) 12,393 2,101 28,296 Effect of foreign currency translation 201 4 — 19 23 — 224 Balance, end of period $ 44,754 $ 20,394 $ 5,023 $ 2,217 $ 27,634 $ — $ 72,388 Liability for losses on CSO lender-owned consumer loans: Balance, beginning of period $ — $ 7,160 $ 68 $ — $ 7,228 $ — $ 7,228 Decrease in liability — (2,490) (11) — (2,501) — (2,501) Balance, end of period $ — $ 4,670 $ 57 $ — $ 4,727 $ — $ 4,727 As of March 31, 2022, Revolving LOC and Installment loans classified as nonaccrual were $6.7 million and $42.1 million, respectively. As of December 31, 2021, Revolving LOC and Installment loans classified as nonaccrual were $5.9 million and $41.4 million, respectively. The Company's loans receivable inherently considers nonaccrual loans in its estimate of the ALL as delinquencies are a primary input into the Company's roll rate-based model. TDR Loans Receivable The table below presents TDRs that are related to the Customer Care Program implemented in response to COVID-19, included in both gross loans receivable and the impairment included in the ALL (in thousands): As of March 31, 2022 As of December 31, 2021 Current TDR gross receivables $ 12,711 $ 11,580 Delinquent TDR gross receivables 4,771 5,066 Total TDR gross receivables 17,482 16,646 Less: Impairment included in the allowance for loan losses (4,031) (3,632) Less: Additional allowance (1,853) (2,212) Outstanding TDR receivables, net of impairment $ 11,598 $ 10,802 The tables below present loans modified and classified as TDRs during the periods presented (in thousands): Three Months Ended March 31, 2022 2021 Pre-modification TDR loans receivable $ 5,271 $ 4,819 Post-modification TDR loans receivable 4,791 4,274 Total concessions included in gross charge-offs $ 480 $ 545 There were $3.6 million and $4.8 million of loans classified as TDRs that were charged off and included as a reduction in the ALL during the three months ended March 31, 2022 and 2021, respectively. The Company had commitments to lend additional funds of approximately $2.3 million to customers with available and unfunded Revolving LOC loans classified as TDRs as of March 31, 2022. The table below presents the Company's average outstanding TDR loans receivable, interest income recognized on TDR loans and number of TDR loans for the periods presented (dollars in thousands): Three Months Ended March 31, 2022 2021 Average outstanding TDR loans receivable $ 17,064 $ 18,688 Interest income recognized 4,035 5,518 Number of TDR loans 3,424 3,780 |