LOANS RECEIVABLE AND REVENUE | LOANS RECEIVABLE AND REVENUE As a result of the sale of the Legacy U.S. Direct Lending business on July 8, 2022, the Company no longer guarantees loans originated by third-party lenders through CSO programs. The Company will continue to present these loans in the tables that follow based on historical practice and for comparability purposes. The following table summarizes revenue by product (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2022 2021 2022 2021 Revolving LOC $ 77,036 $ 78,262 $ 264,642 $ 209,033 Unsecured Installment 72,422 72,056 320,051 213,233 Secured Installment 17,724 13,743 71,721 41,591 Single-Pay 13,333 26,568 67,388 75,298 Total Installment 103,479 112,367 459,160 330,122 Insurance revenue 24,746 12,599 61,659 36,021 Other 8,859 6,052 23,259 18,348 Total revenue (1) $ 214,120 $ 209,280 $ 808,720 $ 593,524 (1) Includes revenue from CSO programs of $3.9 million and $43.4 million for the three months ended September 30, 2022 and 2021, respectively, and $101.2 million and $119.7 million for the nine months ended September 30, 2022 and 2021, respectively. The following tables summarize loans receivable by product and the related delinquent loans receivable (in thousands): September 30, 2022 Revolving LOC Unsecured Installment Secured Installment Single-Pay (1) Total Installment Total Current loans receivable $ 1,045,839 $ 478,547 $ 117,934 $ 19,849 $ 616,330 $ 1,662,169 1-30 days past-due 36,844 58,207 12,534 — 70,741 107,585 Delinquent loans receivable 46,703 68,165 9,805 — 77,970 124,673 Total loans receivable 1,129,386 604,919 140,273 19,849 765,041 1,894,427 Less: allowance for losses (67,832) (27,565) (4,900) (2,445) (34,911) (102,743) Loans receivable, net $ 1,061,554 $ 577,354 $ 135,373 $ 17,404 $ 730,130 $ 1,791,684 (1) Of the $19.8 million of Single-Pay receivables, $12.2 million relate to mandated extended payment options for certain Canada Single-Pay loans. September 30, 2022 Revolving LOC Unsecured Installment Secured Installment Total Installment - Company Owned Total Delinquent loans receivable 31-60 days past-due $ 24,925 $ 19,266 $ 3,086 $ 22,352 $ 47,277 61-90 days past-due 12,360 14,150 1,836 15,986 28,346 91 + days past-due 9,418 34,749 4,883 39,632 49,050 Total delinquent loans receivable $ 46,703 $ 68,165 $ 9,805 $ 77,970 $ 124,673 December 31, 2021 Revolving LOC Unsecured Installment Secured Installment Single-Pay (1) Total Installment - Company Owned Total Current loans receivable $ 843,379 $ 359,512 $ 110,232 $ 42,463 $ 512,207 $ 1,355,586 1-30 days past-due 35,657 45,160 13,213 — 58,373 94,030 Delinquent loans receivable 35,077 53,014 10,611 — 63,625 98,702 Total loans receivable 914,113 457,686 134,056 42,463 634,205 1,548,318 Less: allowance for losses (68,140) (13,387) (3,327) (2,706) (19,420) (87,560) Loans receivable, net $ 845,973 $ 444,299 $ 130,729 $ 39,757 $ 614,785 $ 1,460,758 (1) Of the $42.5 million of Single-Pay receivables, $11.3 million relate to mandated extended payment options for certain Canada Single-Pay loans. December 31, 2021 Revolving LOC Unsecured Installment Secured Installment Total Installment - Company Owned Total Delinquent loans receivable 31-60 days past-due $ 15,452 $ 16,646 $ 4,539 $ 21,185 $ 36,637 61-90 days past-due 13,397 13,933 3,213 17,146 30,543 91 + days past-due 6,228 22,435 2,859 25,294 31,522 Total delinquent loans receivable $ 35,077 $ 53,014 $ 10,611 $ 63,625 $ 98,702 The following tables summarize loans Guaranteed by the Company under CSO programs and the related delinquent receivables (in thousands): December 31, 2021 Unsecured Installment Secured Installment Total Installment - Guaranteed by the Company Current loans receivable Guaranteed by the Company $ 37,303 $ 799 $ 38,102 1-30 days past-due 6,633 162 6,795 Delinquent loans receivable Guaranteed by the Company 1,378 42 1,420 Total loans receivable Guaranteed by the Company 45,314 1,003 46,317 Less: Liability for losses on CSO lender-owned consumer loans (6,869) (39) (6,908) Loans receivable Guaranteed by the Company, net $ 38,445 $ 964 $ 39,409 December 31, 2021 Unsecured Installment Secured Installment Total Installment - Guaranteed by the Company Delinquent loans receivable 31-60 days past-due $ 1,003 $ 28 $ 1,031 61-90 days past-due 277 8 285 91 + days past-due 98 6 104 Total delinquent loans receivable $ 1,378 $ 42 $ 1,420 The following tables summarize activity in the ALL and the liability for losses on CSO lender-owned consumer loans in total (in thousands): Three Months Ended Revolving LOC Unsecured Installment Secured Installment Single-Pay Total Installment Other Total Allowance for loan losses: Balance, beginning of period $ 75,128 $ 32,991 $ 8,827 $ 3,239 $ 45,057 $ — $ 120,185 Charge-offs (36,298) (33,838) (474) (11,232) (45,544) (3,319) (85,161) Recoveries 5,391 8,674 77 6,990 15,741 217 21,349 Net charge-offs (30,907) (25,164) (397) (4,242) (29,803) (3,102) (63,812) Provision for losses 41,787 29,129 — 4,381 33,510 3,102 78,399 Divestiture (2) (13,555) (9,906) (3,002) (783) (13,691) — (27,246) Effect of foreign currency translation (4,621) (13) — (149) (162) — (4,783) Balance, end of period $67,832 $27,037 $5,428 $2,446 $34,911 $0 $102,743 Liability for losses on CSO lender-owned consumer loans: (1) Balance, beginning of period $ — $ 8,040 $ 43 $ — $ 8,083 $ — $ 8,083 Divestiture (2) — (8,040) (43) — (8,083) — (8,083) Balance, end of period $ — $ — $ — $ — $ — $ — $ — (1) All balances in connection with the CSO programs were disposed of on July 8, 2022 upon the divestiture of the Legacy U.S. Direct Lending business. (2) Write off of the allowance for loan losses or liability for losses on CSO lender-owned consumer loans related to loan balance sold or guarantees transferred from the company on July 8, 2022 upon the completion of the divestiture of the Legacy U.S. Direct Lending business. Three Months Ended September 30, 2021 Revolving LOC Unsecured Installment Secured Installment Single-Pay Total Installment Other Total Allowance for loan losses: Balance, beginning of period $ 44,847 $ 16,701 $ 3,880 $ 2,432 $ 23,013 $ — $ 67,860 Charge-offs (27,974) (18,400) (4,252) (24,640) (47,292) (869) (76,135) Recoveries 8,564 4,811 1,996 18,493 25,300 401 34,265 Net charge-offs (19,410) (13,589) (2,256) (6,147) (21,992) (468) (41,870) Provision for losses 27,800 11,223 1,858 6,223 19,304 468 47,572 Effect of foreign currency translation (975) (5) — (39) (44) — (1,019) Balance, end of period $ 52,262 $ 14,330 $ 3,482 $ 2,469 $ 20,281 $ — $ 72,543 Liability for losses on CSO lender-owned consumer loans: Balance, beginning of period — 5,234 31 — $ 5,265 — $ 5,265 Increase in liability — 1,739 3 — 1,742 — 1,742 Balance, end of period $ — $ 6,973 $ 34 $ — $ 7,007 $ — $ 7,007 Nine Months Ended Revolving LOC Unsecured Installment Secured Installment Single-Pay Total Installment Other Total Allowance for loan losses: Balance, beginning of period $ 68,140 $ 13,387 $ 3,327 $ 2,706 $ 19,420 $ — $ 87,560 Charge-offs (121,391) (94,166) (17,452) (60,848) (172,466) (9,630) (303,487) Recoveries 22,167 23,337 6,154 44,986 74,477 1,250 97,894 Net charge-offs (99,224) (70,829) (11,298) (15,862) (97,989) (8,380) (205,593) Provision for losses 119,669 94,400 16,401 16,567 127,368 8,380 255,417 Divestiture (2) (13,555) (9,906) (3,002) (783) (13,691) — (27,246) Effect of foreign currency translation (7,198) (15) — (182) (197) — (7,395) Balance, end of period $ 67,832 $ 27,037 $ 5,428 $ 2,446 $ 34,911 $ — $ 102,743 Liability for losses on CSO lender-owned consumer loans: (1) Balance, beginning of period $ — $ 6,869 $ 39 $ — $ 6,908 $ — $ 6,908 Divestiture (2) — (6,869) (39) — (6,908) — (6,908) Balance, end of period $ — $ — $ — $ — $ — $ — $ — (1) All balances in connection with the CSO programs were disposed of on July 8, 2022 upon the divestiture of the Legacy U.S. Direct Lending business. (2) Write off of the allowance for loan losses or liability for losses on CSO lender-owned consumer loans related to loan balance sold or guarantees transferred from the company on July 8, 2022 upon the completion of the divestiture of the Legacy U.S. Direct Lending business. Nine Months Ended Revolving LOC Unsecured Installment Secured Installment Single-Pay Total Installment Other Total Allowance for loan losses: Balance, beginning of period $ 51,958 $ 24,073 $ 7,047 $ 3,084 $ 34,204 $ — $ 86,162 Charge-offs (81,175) (58,337) (14,979) (68,680) (141,996) (2,525) (225,696) Recoveries 23,351 16,811 6,756 57,321 80,888 1,331 105,570 Net charge-offs (57,824) (41,526) (8,223) (11,359) (61,108) (1,194) (120,126) Provision for losses 58,274 31,782 4,658 10,743 47,183 1,194 106,651 Effect of foreign currency translation (146) 1 — 1 2 — (144) Balance, end of period $ 52,262 $ 14,330 $ 3,482 $ 2,469 $ 20,281 $ — $ 72,543 Liability for losses on CSO lender-owned consumer loans: Balance, beginning of period $ — $ 7,160 $ 68 $ — $ 7,228 $ — $ 7,228 Decrease in liability — (187) (34) — (221) — (221) Balance, end of period $ — $ 6,973 $ 34 $ — $ 7,007 $ — $ — $ 7,007 As of September 30, 2022, Revolving LOC and Installment loans classified as nonaccrual were $4.8 million and $39.4 million, respectively. As of December 31, 2021, Revolving LOC and Installment loans classified as nonaccrual were $5.9 million and $41.4 million, respectively. The Company inherently considers nonaccrual loans in its estimate of the ALL as delinquencies are a primary input into the Company's roll-rate-based model. TDR Loans Receivable The table below presents TDRs that are related to the Customer Care Program implemented in response to COVID-19, included in both gross loans receivable and the impairment included in the ALL (in thousands): As of September 30, 2022 As of December 31, 2021 Current TDR gross receivables $ 9,564 $ 11,580 Delinquent TDR gross receivables 2,920 5,066 Total TDR gross receivables 12,484 16,646 Less: Impairment included in the allowance for loan losses (2,645) (3,632) Less: Additional allowance (759) (2,212) Outstanding TDR receivables, net of impairment $ 9,080 $ 10,802 The tables below present loans modified and classified as TDRs during the periods presented (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2022 2021 2022 2021 Pre-modification TDR loans receivable $ 2,020 $ 3,586 $ 7,600 $ 11,953 Post-modification TDR loans receivable 1,945 3,182 7,324 10,654 Total concessions included in gross charge-offs $ 75 $ 404 $ 276 $ 1,299 There were $1.3 million and $2.9 million of loans classified as TDRs that were charged off and included as a reduction in the ALL during the three months ended September 30, 2022 and 2021, respectively, and $4.0 million and $11.0 million during the nine months ended September 30, 2022 and 2021, respectively. The Company had commitments to lend additional funds of $1.4 million to customers with available and unfunded Revolving LOC loans classified as TDRs as of September 30, 2022. The table below presents the Company's average outstanding TDR loans receivable, interest income recognized on TDR loans and number of TDR loans for the periods presented (dollars in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2022 2021 2022 2021 Average outstanding TDR loans receivable $ 12,424 $ 16,190 $ 11,391 $ 17,911 Interest income recognized 1,448 4,155 3,855 14,277 Number of TDR loans 828 2,624 2,949 8,872 |