Jamf Holding (JAMF) 10-Q 20 Aug 21 2021 Q2 Quarterly report Financial data

Cover Page

Cover Page - shares	6 Months Ended
	Jun. 30, 2021	Aug. 12, 2021
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Jun. 30, 2021
Document Transition Report	false
Entity File Number	001-39399
Entity Registrant Name	JAMF HOLDING CORP.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	82-3031543
Entity Address, Address Line One	100 Washington Ave S
Entity Address, Address Line Two	Suite 1100
Entity Address, City or Town	Minneapolis
Entity Address, State or Province	MN
Entity Address, Postal Zip Code	55401
City Area Code	612
Local Phone Number	605-6625
Title of 12(b) Security	Common Stock, $0.001 par value per share
Trading Symbol	JAMF
Security Exchange Name	NASDAQ
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Small Business	false
Entity Ex Transition Period	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		118,653,414
Current Fiscal Year End Date	--12-31
Document Fiscal Year Focus	2021
Document Fiscal Period Focus	Q2
Entity Central Index Key	0001721947
Amendment Flag	false
Entity Filer Category	Non-accelerated Filer
Entity Emerging Growth Company	true

CONSOLIDATED BALANCE SHEETS

CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jun. 30, 2021		Mar. 31, 2021		Dec. 31, 2020	[2]	Jun. 30, 2020		Mar. 31, 2020		Dec. 31, 2019		Dec. 31, 2018	Dec. 31, 2017
Current assets:
Cash and cash equivalents	$ 226,485	[1]	$ 196,190		$ 194,868	[1]	$ 38,424	[2]			$ 32,375	[2]	$ 39,240	$ 33,912
Trade accounts receivable, net of allowances of $480 and $530 at June 30, 2021 and December 31, 2020, respectively	66,667		75,882		69,056		53,275				46,571		30,854
Income taxes receivable	565		632		632		554				14		65
Deferred contract costs	10,480		9,213		8,284		5,993				4,621		2,128
Prepaid expenses	14,432		15,009		13,283		10,880				8,094		6,475
Other current assets	2,687		2,325		1,113		6,314				3,632		1,107
Total current assets	321,316		299,251		287,236		115,440				95,307		79,869
Equipment and leasehold improvements, net	17,223		16,779		15,130		14,044				15,195		9,549
Goodwill	541,850		541,850		541,480		539,818		$ 539,818		539,818		501,145
Other intangible assets, net	189,021		197,504		202,878		218,430				235,099		252,171
Deferred contract costs, non-current	25,993		23,638		22,202		16,631				13,420		7,104
Other assets	28,112		28,898		5,359		2,557				5,440		2,090
Total assets	1,123,515		1,107,920		1,074,285		906,920				904,279		851,928
Current liabilities:
Accounts payable	9,037		5,744		6,967		3,715				3,546		2,343
Accrued liabilities	38,263		28,131		31,916		26,441				27,269		18,903
Income taxes payable	417		1,066		713		1,081				819		147
Deferred revenues	180,707		167,868		160,002		129,853				119,828		85,583
Total current liabilities	228,424		202,809		199,598		161,090				151,462		106,976
Deferred revenues, non-current	57,750		53,711		45,507		27,429				20,621		14,442
Deferred tax liability, net	4,306		4,285		5,087		15,356				18,441		26,614
Other liabilities	29,076		33,839		13,079		9,084				11,714		464
Total liabilities	319,556		294,644		263,271		414,850				403,557		320,245
Commitments and contingencies (Note 8)
Stockholders’ equity:
Preferred stock, $0.001 par value, 50,000,000 shares authorized at June 30, 2021 and December 31, 2020; no shares issued and outstanding at June 30, 2021 and December 31, 2020	0		0		0		0				0		0
Common stock, $0.001 par value, 500,000,000 shares authorized at June 30, 2021 and December 31, 2020; 118,249,912 and 116,992,472 shares issued and outstanding at June 30, 2021 and December 31, 2020, respectively	118		118		117		103				103		103
Additional paid‑in capital	917,116		909,966		903,116		570,434				568,756		565,372
Accumulated deficit	(113,275)		(96,808)		(92,219)		(78,467)				(68,137)		(33,792)
Total stockholders’ equity	803,959	[2]	813,276	[2]	811,014		492,070	[2]	$ 492,140	[2]	500,722	[2]	531,683	$ 565,177
Total liabilities and stockholders’ equity	$ 1,123,515		$ 1,107,920		$ 1,074,285		$ 906,920				$ 904,279		$ 851,928
[1]	Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.
[2]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.

CONSOLIDATED BALANCE SHEETS (Pa

CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Jun. 30, 2021	Dec. 31, 2020	[1]
Current assets:
Allowance	$ 480	$ 530
Stockholders’ equity:
Preferred stock, par value (in dollars per share)	$ 0.001	$ 0.001
Preferred stock authorized (in shares)	50,000,000	50,000,000
Preferred stock issued (in shares)	0	0
Preferred stock outstanding (in shares)	0	0
Common stock, par value (in dollars per share)	$ 0.001	$ 0.001
Common stock, shares authorized (in shares)	500,000,000	500,000,000
Common stock issued (in shares)	118,249,912	116,992,472
Common stock outstanding (in shares)	118,249,912	116,992,472
[1]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.

CONSOLIDATED STATEMENTS OF OPER

CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands	3 Months Ended					6 Months Ended				12 Months Ended
	Jun. 30, 2021		Mar. 31, 2021	Jun. 30, 2020	[1]	Jun. 30, 2021	[2]	Jun. 30, 2020	[1]	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Revenues [Abstract]
Revenue	$ 86,238		$ 80,727	$ 62,264		$ 166,965		$ 122,317		$ 269,132	$ 203,965	$ 147,384
Cost of revenue:
Amortization expense	2,860		2,777	2,678		5,637		5,355		10,753	10,266	8,969
Total cost of revenue	19,342		17,256	13,628		36,598		28,643		61,008	55,962	49,318
Gross profit	66,896		63,471	48,636		130,367		93,674		208,124	148,003	98,066
Operating expenses:
Sales and marketing	32,617		30,167	20,781		62,784		43,785		98,885	73,103	53,749
Research and development	17,203		15,626	11,949		32,829		24,587		52,513	42,898	31,527
General and administrative	27,508		16,244	6,528		43,752		17,743		51,603	31,509	22,444
Amortization expense	5,623		5,627	5,634		11,250		11,308		22,575	22,416	21,491
Total operating expenses	82,951		67,664	44,892		150,615		97,423		225,576	169,926	129,211
Income (loss) from operations	(16,055)		(4,193)	3,744		(20,248)		(3,749)		(17,452)	(21,923)	(31,145)
Interest expense, net	(167)		(55)	(4,690)		(222)		(9,468)		(10,741)	(21,423)	(18,203)
Foreign currency transaction loss	(308)		(218)	(13)		(526)		(317)		(722)	(1,252)	(418)
Other income, net	0		0	36		0		91		91	220	221
Loss before income tax (provision) benefit	(16,530)		(4,466)	(923)		(20,996)		(13,443)		(34,037)	(44,378)	(49,545)
Income tax (provision) benefit	63		(123)	89		(60)		3,113		9,955	10,033	11,966
Net loss	$ (16,467)	[1]	$ (4,589)	$ (834)		$ (21,056)	[1]	$ (10,330)		$ (24,082)	$ (34,345)	$ (37,579)
Net loss per share, basic (in dollars per share)	$ (0.14)		$ (0.04)	$ (0.01)		$ (0.18)		$ (0.10)		$ (0.22)	$ (0.33)	$ (0.37)
Net loss per share, diluted (in dollars per share)	$ (0.14)		$ (0.04)	$ (0.01)		$ (0.18)		$ (0.10)		$ (0.22)	$ (0.33)	$ (0.37)
Weighted-average shares used to compute net loss per share, basic (in shares)	117,909,720		117,386,322	102,862,404		117,649,467		102,861,475		108,908,597	102,752,092	102,325,465
Weighted-average shares used to compute net loss per share, diluted (in shares)	117,909,720		117,386,322	102,862,404		117,649,467		102,861,475		108,908,597	102,752,092	102,325,465
Subscription
Revenues [Abstract]
Revenue	$ 80,718		$ 74,482	$ 58,600		$ 155,200		$ 112,804		$ 248,879	$ 175,118	$ 113,867
Cost of revenue:
Cost of revenue	13,875		12,014	8,740		25,889		17,988		39,529	31,457	24,099
Operating expenses:
Net loss										(24,082)
Services
Revenues [Abstract]
Revenue	3,929		4,003	2,632		7,932		6,719		14,519	19,014	20,201
Cost of revenue:
Cost of revenue	2,607		2,465	2,210		5,072		5,300		10,726	14,239	16,250
License
Revenues [Abstract]
Revenue	$ 1,591		$ 2,242	$ 1,032		$ 3,833		$ 2,794		$ 5,734	$ 9,833	$ 13,316
[1]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.
[2]	Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.

CONSOLIDATED STATEMENTS OF STOC

CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY - USD ($) $ in Thousands		Total		Common Stock	Additional Paid‑In Capital	Accumulated Deficit
Balance (in shares) at Dec. 31, 2017				102,300,010
Balance at Dec. 31, 2017		$ 565,177		$ 102	$ 561,288	$ 3,787
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Exercise of stock options (in shares)				322,851
Exercise of stock options		1,770		$ 1	1,769
Share‑based compensation		2,315			2,315
Net income (loss)		(37,579)				(37,579)
Balance (in shares) at Dec. 31, 2018				102,649,701
Balance at Dec. 31, 2018		531,683		$ 103	565,372	(33,792)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Exercise of stock options (in shares)				168,391
Exercise of stock options		923		$ 0	923
Share‑based compensation		2,461			2,461
Net income (loss)		(34,345)				(34,345)
Balance (in shares) at Dec. 31, 2019				102,843,612
Balance at Dec. 31, 2019		500,722	[1]	$ 103	568,756	(68,137)	[1]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Exercise of stock options (in shares)				18,792
Exercise of stock options		103	[1]		103
Share‑based compensation		1,575	[1]		1,575
Net income (loss)	[1]	(10,330)				(10,330)
Balance (in shares) at Jun. 30, 2020				102,862,404
Balance at Jun. 30, 2020		492,070	[1]	$ 103	570,434	(78,467)	[1]
Balance (in shares) at Dec. 31, 2019				102,843,612
Balance at Dec. 31, 2019		500,722	[1]	$ 103	568,756	(68,137)	[1]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Exercise of stock options (in shares)				526,460
Exercise of stock options		2,985			2,985
Share‑based compensation		6,743			6,743
Net income (loss)		(24,082)				(24,082)
Balance (in shares) at Dec. 31, 2020				116,992,472
Balance at Dec. 31, 2020		811,014	[1]	$ 117	903,116	(92,219)	[1]
Balance (in shares) at Mar. 31, 2020				102,862,404
Balance at Mar. 31, 2020		492,140	[1]	$ 103	569,670	(77,633)	[1]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Exercise of stock options		0
Share‑based compensation		764	[1]		764
Net income (loss)	[1]	(834)				(834)
Balance (in shares) at Jun. 30, 2020				102,862,404
Balance at Jun. 30, 2020		492,070	[1]	$ 103	570,434	(78,467)	[1]
Balance (in shares) at Dec. 31, 2020				116,992,472
Balance at Dec. 31, 2020		811,014	[1]	$ 117	903,116	(92,219)	[1]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Exercise of stock options (in shares)				713,423
Exercise of stock options		4,019		$ 1	4,018
Share‑based compensation		2,832			2,832
Net income (loss)		(4,589)				(4,589)
Balance (in shares) at Mar. 31, 2021				117,705,895
Balance at Mar. 31, 2021		813,276	[1]	$ 118	909,966	(96,808)	[1]
Balance (in shares) at Dec. 31, 2020				116,992,472
Balance at Dec. 31, 2020		811,014	[1]	$ 117	903,116	(92,219)	[1]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Exercise of stock options (in shares)				1,257,440
Exercise of stock options		7,063	[1]	$ 1	7,062
Share‑based compensation		6,938	[1]		6,938
Net income (loss)	[1]	(21,056)	[2]			(21,056)
Balance (in shares) at Jun. 30, 2021				118,249,912
Balance at Jun. 30, 2021		803,959	[1]	$ 118	917,116	(113,275)	[1]
Balance (in shares) at Mar. 31, 2021				117,705,895
Balance at Mar. 31, 2021		813,276	[1]	$ 118	909,966	(96,808)	[1]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Exercise of stock options (in shares)				544,017
Exercise of stock options		3,044	[1]		3,044
Share‑based compensation		4,106	[1]		4,106
Net income (loss)	[1]	(16,467)				(16,467)
Balance (in shares) at Jun. 30, 2021				118,249,912
Balance at Jun. 30, 2021		$ 803,959	[1]	$ 118	$ 917,116	$ (113,275)	[1]
[1]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.
[2]	Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.

CONSOLIDATED STATEMENTS OF CASH

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands		6 Months Ended
		Jun. 30, 2021	[2]	Jun. 30, 2020
Cash flows from operating activities
Net income (loss)	[1]	$ (21,056)		$ (10,330)
Adjustments to reconcile net loss to cash provided by operating activities:
Depreciation and amortization expense		19,538		19,170	[1]
Amortization of deferred contract costs		5,861		3,452	[1]
Amortization of debt issuance costs		249		571	[1]
Non-cash lease expense		2,398		0	[1]
Provision for bad debt expense and returns		(41)		812	[1]
Share‑based compensation		6,938		1,575	[1]
Deferred tax benefit		(669)		(3,082)	[1]
Adjustment to contingent consideration		4,237		(3,700)	[1]
Other		454		(156)	[1]
Changes in operating assets and liabilities:
Trade accounts receivable		2,249		(7,316)	[1]
Income tax receivable/payable		(238)		(278)	[1]
Prepaid expenses and other assets		(2,986)		928	[1]
Deferred contract costs		(11,848)		(8,035)	[1]
Accounts payable		2,284		202	[1]
Accrued liabilities		(1,889)		(2,371)	[1]
Deferred revenue		32,627		16,833	[1]
Other liabilities		(86)		1,240	[1]
Net cash provided by operating activities		38,022		9,515	[1]
Cash flows from investing activities
Acquisition, net of cash acquired		(3,041)		0	[1]
Purchases of equipment and leasehold improvements		(5,211)		(1,366)	[1]
Proceeds from sale of equipment and leasehold improvements		22		0	[1]
Net cash used in investing activities		(8,230)		(1,366)	[1]
Cash flows from financing activities
Debt issuance costs		(530)		0	[1]
Cash paid for offering costs		(243)		(2,203)	[1]
Cash paid for contingent consideration		(4,206)		0	[1]
Proceeds from the exercise of stock options		7,063		103	[1]
Net cash provided by (used in) financing activities		2,084		(2,100)	[1]
Effect of exchange rate changes on cash and cash equivalents		(259)		0	[1]
Net increase in cash and cash equivalents		31,617		6,049	[1]
Cash and cash equivalents, beginning of period	[1]	194,868		32,375
Cash and cash equivalents, end of period		226,485		38,424	[1]
Supplemental disclosures of cash flow information:
Cash paid for interest		6		9,262	[1]
Cash paid for income taxes, net of refunds		832		411	[1]
Offering costs accrued but not paid		300		2,865	[1]
Operating lease assets obtained in exchange for operating lease liabilities		$ (19)		$ 0	[1]
[1]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.
[2]	Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.

Basis of presentation and descr

Basis of presentation and description of business	6 Months Ended
	Jun. 30, 2021
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Basis of presentation and description of business	Basis of presentation and description of business Description of business Jamf Holding Corp. and its wholly owned subsidiaries, collectively, are referred to as the “Company,” “we,” “us” or “our.” We are the standard in Apple Enterprise Management, and our cloud software platform is the only vertically-focused Apple infrastructure and security platform of scale in the world. We help organizations connect, manage and protect Apple products, apps and corporate resources in the cloud without ever having to touch the devices. With our products, Apple devices can be deployed to employees brand new in the shrink-wrapped box, automatically set up and personalized at first power-on and continuously administered throughout the life of the device. Our customers are located throughout the world. Vista Equity Partners acquisition On November 13, 2017, Vista Equity Partners (“Vista”) acquired a majority share of all the issued and outstanding shares of the Company at the purchase price of $733.8 million (the “Vista Acquisition”). As of June 30, 2021, funds controlled by Vista owned approximately 53.5% of our outstanding common stock. As a result, we are a “controlled company” under NASDAQ Global Select Market (“NASDAQ”) corporate governance rules. Emerging growth company status We are currently an emerging growth company as defined in the Jumpstart Our Business Startups Act of 2012 (the “JOBS Act”). Under the JOBS Act, emerging growth companies can delay adopting new or revised accounting standards issued subsequent to the enactment of the JOBS Act, until such time as those standards apply to private companies. We have elected to use this extended transition period for complying with new or revised accounting standards that have different effective dates for public and private companies until the earlier of the date that it is (i) no longer an emerging growth company or (ii) affirmatively and irrevocably opt out of the extended transition period provided in the JOBS Act. As a result, our consolidated financial statements may not be comparable to companies that comply with the new or revised accounting pronouncements as of public company effective dates. On June 30, 2021, the last day of our second fiscal quarter in 2021, the market value of our common stock held by non-affiliates exceeded $700.0 million. Accordingly, we will be deemed a large accelerated filer as of December 31, 2021 and will no longer qualify as an emerging growth company and be able to take advantage of the extended timeline to comply with new or revised accounting standards applicable to public companies beginning with our Annual Report on Form 10-K for the year ending December 31, 2021. Unaudited interim consolidated financial information The accompanying interim consolidated balance sheet as of June 30, 2021, the consolidated statements of operations and of stockholders’ equity for the three and six months ended June 30, 2021 and 2020 and the consolidated statements of cash flows for the six months ended June 30, 2021 and 2020 and the related footnote disclosures are unaudited. These unaudited interim consolidated financial statements have been prepared on the same basis as the annual consolidated financial statements and, in management’s opinion, include all adjustments necessary for the fair presentation of the consolidated financial position, results of operations, and cash flows of the Company. Except for the revision discussed below, all adjustments made were of a normal recurring nature. The results for the three and six months ended June 30, 2021 are not necessarily indicative of the results to be expected for the year ending December 31, 2021 or for any future period. Basis of presentation The accompanying consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”). Certain reclassifications of prior period amounts have been made to conform to the current presentation. In the fourth quarter of 2020, the Company reclassified on-premise subscription revenue from license revenue to subscription revenue in the consolidated statements of operations on a retroactive basis. The amount reclassified for the three and six months ended June 30, 2020 was $5.8 million and $10.3 million, respectively. The revised presentation is consistent with our disaggregated revenue disclosure and is more consistent with how investors and other users of the financial statements evaluate overall subscription revenue. The reclassification had no impact on total revenue. Revision of previously issued consolidated financial statements In connection with the preparation of its financial statements for the quarter ended June 30, 2021, the Company identified immaterial errors related to certain commissions that were incorrectly capitalized in prior periods. The commissions, as well as the associated payroll taxes and retirement plan contributions, were not incremental to the acquisition of customer contracts and should have been expensed as incurred in accordance with GAAP, rather than capitalized. As a result, sales and marketing expenses were understated and deferred contract costs were overstated by $2.5 million, $2.0 million, $1.8 million and $0.8 million for the years ended December 31, 2020, 2019 and 2018 and the three months ended March 31, 2021, respectively. In accordance with Staff Accounting Bulletin (“SAB”) No. 99, Materiality and SAB No. 108, Considering the Effects of Prior Year Misstatements When Quantifying Misstatements in Current Year Financial Statements , the Company evaluated the materiality of this error both quantitatively and qualitatively and determined that it was not material to our previously issued consolidated financial statements. However, adjusting for the cumulative effect of this error in the consolidated statement of operations for 2021 would be material to the Company’s results for this period as the cumulative amount of the error increased over time. As such, the Company has revised its previously issued consolidated financial statements as of and for the years ended December 31, 2020, 2019 and 2018 and its unaudited consolidated financial statements as of and for the quarter ended March 31, 2021 and quarters and year-to-date periods ended June 30, 2020 and September 30, 2020 to correct the error. The revisions also include the corrections of other immaterial errors that the Company had previously recorded as out-of-period adjustments in the period of identification, as well as other previously identified immaterial errors. The previously recorded out-of-period adjustments included the establishment of state valuation allowances, as well as other immaterial errors. The Company had previously determined that these errors did not, both individually and in the aggregate, result in a material misstatement of our previously issued consolidated financial statements and reached the same conclusion when aggregating these immaterial errors with the commissions error described above. The accompanying financial statements and relevant footnotes to the consolidated financial statements in this Quarterly Report on Form 10-Q have been revised to correct for the immaterial errors discussed above. The tables below provide reconciliations of our previously reported amounts to revised amounts to correct for these immaterial errors in our consolidated financial statements as of and for the years ended December 31, 2020, 2019 and 2018 and our unaudited consolidated financial statements as of and for the quarter ended March 31, 2021 and as of and for the quarter and year-to-date periods ended June 30, 2020. December 31, 2020 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Assets Current assets: Cash and cash equivalents $ 194,868 $ — $ — $ 194,868 Trade accounts receivable, net of allowances 69,056 — — 69,056 Income taxes receivable 632 — — 632 Deferred contract costs 9,959 (1,675) — 8,284 Prepaid expenses 13,283 — — 13,283 Other current assets 1,113 — — 1,113 Total current assets 288,911 (1,675) — 287,236 Equipment and leasehold improvements, net 12,755 — 2,375 15,130 Goodwill 541,480 — — 541,480 Other intangible assets, net 202,878 — — 202,878 Deferred contract costs, non-current 26,770 (4,568) — 22,202 Other assets 5,359 — — 5,359 Total assets $ 1,078,153 $ (6,243) $ 2,375 $ 1,074,285 Liabilities and stockholders’ equity Current liabilities: Accounts payable $ 6,967 $ — $ — $ 6,967 Accrued liabilities 31,574 — 342 31,916 Income taxes payable 713 — — 713 Deferred revenues 160,443 — (441) 160,002 Total current liabilities 199,697 — (99) 199,598 Deferred revenues, non-current 45,507 — — 45,507 Deferred tax liability, net 6,422 (1,535) 200 5,087 Other liabilities 11,046 — 2,033 13,079 Total liabilities 262,672 (1,535) 2,134 263,271 Commitments and contingencies Stockholders’ equity: Preferred stock — — — — Common stock 117 — — 117 Additional paid‑in capital 903,116 — — 903,116 Accumulated deficit (87,752) (4,708) 241 (92,219) Total stockholders’ equity 815,481 (4,708) 241 811,014 Total liabilities and stockholders’ equity $ 1,078,153 $ (6,243) $ 2,375 $ 1,074,285 Year Ended December 31, 2020 As Previously Reported Adjustments As Revised Commissions Other (in thousands, except share and per share amounts) Revenue: Subscription $ 249,192 $ — $ (313) $ 248,879 Services 14,525 — (6) 14,519 License 5,734 — — 5,734 Total revenue 269,451 — (319) 269,132 Cost of revenue: Cost of subscription (exclusive of amortization expense shown below) 39,323 — 206 39,529 Cost of services (exclusive of amortization expense shown below) 10,712 — 14 10,726 Amortization expense 10,753 — — 10,753 Total cost of revenue 60,788 — 220 61,008 Gross profit 208,663 — (539) 208,124 Operating expenses: Sales and marketing 96,251 2,497 137 98,885 Research and development 52,431 — 82 52,513 General and administrative 51,904 — (301) 51,603 Amortization expense 22,575 — — 22,575 Total operating expenses 223,161 2,497 (82) 225,576 Loss from operations (14,498) (2,497) (457) (17,452) Interest expense, net (10,741) — — (10,741) Loss on extinguishment of debt (5,213) — — (5,213) Foreign currency transaction loss (722) — — (722) Other income, net 91 — — 91 Loss before income tax benefit (31,083) (2,497) (457) (34,037) Income tax benefit 8,312 619 1,024 9,955 Net loss $ (22,771) $ (1,878) $ 567 $ (24,082) Net loss per share, basic and diluted $ (0.21) $ (0.22) Weighted-average shares used to compute net loss per share, basic and diluted 108,908,597 108,908,597 Stock Class Additional Paid‑In Accumulated Stockholders’ Common Shares Amount (in thousands, except share amounts) As Previously Reported Balance, December 31, 2019 102,843,612 $ 103 $ 568,756 $ (64,981) $ 503,878 Issuance of common stock upon initial public offering, net of underwriting discounts and commissions, offering costs and tax 13,500,000 14 322,399 — 322,413 Private placement 85,880 — 2,233 — 2,233 Exercise of stock options 526,460 — 2,985 — 2,985 Vesting of restricted stock units 36,520 — — — — Share‑based compensation — — 6,743 — 6,743 Net loss — — — (22,771) (22,771) Balance, December 31, 2020 116,992,472 $ 117 $ 903,116 $ (87,752) $ 815,481 Commissions Adjustment Balance, December 31, 2019 — $ — $ — $ (2,830) $ (2,830) Issuance of common stock upon initial public offering, net of underwriting discounts and commissions, offering costs and tax — — — — — Private placement — — — — — Exercise of stock options — — — — — Vesting of restricted stock units — — — — — Share‑based compensation — — — — — Net loss — — — (1,878) (1,878) Balance, December 31, 2020 — $ — $ — $ (4,708) $ (4,708) Other Adjustments Balance, December 31, 2019 — $ — $ — $ (326) $ (326) Issuance of common stock upon initial public offering, net of underwriting discounts and commissions, offering costs and tax — — — — — Private placement — — — — — Exercise of stock options — — — — — Vesting of restricted stock units — — — — — Share‑based compensation — — — — — Net loss — — — 567 567 Balance, December 31, 2020 — $ — $ — $ 241 $ 241 As Revised Balance, December 31, 2019 102,843,612 $ 103 $ 568,756 $ (68,137) $ 500,722 Issuance of common stock upon initial public offering, net of underwriting discounts and commissions, offering costs and tax 13,500,000 14 322,399 — 322,413 Private placement 85,880 — 2,233 — 2,233 Exercise of stock options 526,460 — 2,985 — 2,985 Vesting of restricted stock units 36,520 — — — — Share‑based compensation — — 6,743 — 6,743 Net loss — — — (24,082) (24,082) Balance, December 31, 2020 116,992,472 $ 117 $ 903,116 $ (92,219) $ 811,014 Year Ended December 31, 2020 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Cash flows from operating activities Net loss $ (22,771) $ (1,878) $ 567 $ (24,082) Adjustments to reconcile net loss to cash provided by operating activities: Depreciation and amortization expense 38,168 — 343 38,511 Amortization of deferred contract costs 9,647 (1,694) — 7,953 Amortization of debt issuance costs 773 — — 773 Provision for bad debt expense and returns 1,024 — — 1,024 Gain on disposal of equipment and leasehold improvements (29) — 29 — Loss on extinguishment of debt 5,213 — — 5,213 Share‑based compensation 6,743 — — 6,743 Deferred tax benefit (8,675) (619) (1,024) (10,318) Adjustment to contingent consideration (1,000) — — (1,000) Other (263) — (227) (490) Changes in operating assets and liabilities: Trade accounts receivable (23,170) — 58 (23,112) Income tax receivable/payable (766) — — (766) Prepaid expenses and other assets (4,119) — 499 (3,620) Deferred contract costs (24,589) 4,191 — (20,398) Deferred taxes 145 — (145) — Accounts payable 3,888 — 138 4,026 Accrued liabilities 5,501 — — 5,501 Deferred revenue 65,125 — (180) 64,945 Other liabilities 1,898 — — 1,898 Net cash provided by operating activities 52,743 — 58 52,801 Cash flows from investing activities Acquisition, net of cash acquired (2,512) — — (2,512) Purchases of equipment and leasehold improvements (4,368) — — (4,368) Proceeds from sale of equipment and leasehold improvements 4 — — 4 Net cash used in investing activities (6,876) — — (6,876) Cash flows from financing activities Debt issuance costs (1,264) — — (1,264) Payment of debt (205,000) — — (205,000) Payment of debt extinguishment costs (2,050) — — (2,050) Proceeds from initial public offering, net of underwriting discounts and commissions 326,316 — — 326,316 Cash paid for offering costs (7,256) — — (7,256) Proceeds from private placement 2,233 — — 2,233 Proceeds from the exercise of stock options 2,985 — — 2,985 Net cash provided by financing activities 115,964 — — 115,964 Effect of exchange rate changes on cash and cash equivalents 604 — — 604 Net increase in cash and cash equivalents 162,435 — 58 162,493 Cash and cash equivalents, beginning of period 32,433 — (58) 32,375 Cash and cash equivalents, end of period $ 194,868 $ — $ — $ 194,868 Supplemental disclosures of cash flow information: Cash paid for interest $ 12,649 $ — $ — $ 12,649 Cash paid for income taxes, net of refunds 1,394 — — 1,394 December 31, 2019 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Assets Current assets: Cash and cash equivalents $ 32,433 $ — $ (58) $ 32,375 Trade accounts receivable, net of allowances 46,513 — 58 46,571 Income taxes receivable 14 — — 14 Deferred contract costs 5,553 (932) — 4,621 Prepaid expenses 10,935 — (2,841) 8,094 Other current assets 3,133 — 499 3,632 Total current assets 98,581 (932) (2,342) 95,307 Equipment and leasehold improvements, net 12,477 — 2,718 15,195 Goodwill 539,818 — — 539,818 Other intangible assets, net 235,099 — — 235,099 Deferred contract costs, non-current 16,234 (2,814) — 13,420 Other assets 2,599 — 2,841 5,440 Total assets $ 904,808 $ (3,746) $ 3,217 $ 904,279 Liabilities and stockholders’ equity Current liabilities: Accounts payable $ 3,684 $ — $ (138) $ 3,546 Accrued liabilities 26,927 — 342 27,269 Income taxes payable 819 — — 819 Deferred revenues 120,089 — (261) 119,828 Total current liabilities 151,519 — (57) 151,462 Deferred revenues, non-current 20,621 — — 20,621 Deferred tax liability, net 18,133 (916) 1,224 18,441 Debt 201,319 — — 201,319 Other liabilities 9,338 — 2,376 11,714 Total liabilities 400,930 (916) 3,543 403,557 Commitments and contingencies Stockholders’ equity: Preferred stock — — — — Common stock 103 — — 103 Additional paid‑in capital 568,756 — — 568,756 Accumulated deficit (64,981) (2,830) (326) (68,137) Total stockholders’ equity 503,878 (2,830) (326) 500,722 Total liabilities and stockholders’ equity $ 904,808 $ (3,746) $ 3,217 $ 904,279 Year Ended December 31, 2019 As Previously Reported Adjustments As Revised Commissions Other (in thousands, except share and per share amounts) Revenue: Subscription $ 175,189 $ — $ (71) $ 175,118 Services 19,008 — 6 19,014 License 9,830 — 3 9,833 Total revenue 204,027 — (62) 203,965 Cost of revenue: Cost of subscription (exclusive of amortization expense shown below) 31,539 — (82) 31,457 Cost of services (exclusive of amortization expense shown below) 14,224 — 15 14,239 Amortization expense 10,266 — — 10,266 Total cost of revenue 56,029 — (67) 55,962 Gross profit 147,998 — 5 148,003 Operating expenses: Sales and marketing 71,006 1,991 106 73,103 Research and development 42,829 — 69 42,898 General and administrative 32,003 — (494) 31,509 Amortization expense 22,416 — — 22,416 Total operating expenses 168,254 1,991 (319) 169,926 Loss from operations (20,256) (1,991) 324 (21,923) Interest expense, net (21,423) — — (21,423) Foreign currency transaction loss (1,252) — — (1,252) Other income, net 220 — — 220 Loss before income tax benefit (42,711) (1,991) 324 (44,378) Income tax benefit 10,111 488 (566) 10,033 Net loss $ (32,600) $ (1,503) $ (242) $ (34,345) Net loss per share, basic and diluted $ (0.32) $ (0.33) Weighted-average shares used to compute net loss per share, basic and diluted 102,752,092 102,752,092 Stock Class Additional Paid‑In Accumulated Stockholders’ Common Shares Amount (in thousands, except share amounts) As Previously Reported Balance, December 31, 2018 102,649,701 $ 103 $ 565,372 $ (32,381) $ 533,094 Exercise of stock options 168,391 — 923 — 923 Vesting of restricted stock units 25,520 — — — — Share‑based compensation — — 2,461 — 2,461 Net loss — — — (32,600) (32,600) Balance, December 31, 2019 102,843,612 $ 103 $ 568,756 $ (64,981) $ 503,878 Commissions Adjustment Balance, December 31, 2018 — $ — $ — $ (1,327) $ (1,327) Exercise of stock options — — — — — Vesting of restricted stock units — — — — — Share‑based compensation — — — — — Net loss — — — (1,503) (1,503) Balance, December 31, 2019 — $ — $ — $ (2,830) $ (2,830) Other Adjustments Balance, December 31, 2018 — $ — $ — $ (84) $ (84) Exercise of stock options — — — — — Vesting of restricted stock units — — — — — Share‑based compensation — — — — — Net loss — — — (242) (242) Balance, December 31, 2019 — $ — $ — $ (326) $ (326) As Revised Balance, December 31, 2018 102,649,701 $ 103 $ 565,372 $ (33,792) $ 531,683 Exercise of stock options 168,391 — 923 — 923 Vesting of restricted stock units 25,520 — — — — Share‑based compensation — — 2,461 — 2,461 Net loss — — — (34,345) (34,345) Balance, December 31, 2019 102,843,612 $ 103 $ 568,756 $ (68,137) $ 500,722 Year Ended December 31, 2019 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Cash flows from operating activities Net loss $ (32,600) $ (1,503) $ (242) $ (34,345) Adjustments to reconcile net loss to cash provided by operating activities: Depreciation and amortization expense 36,807 — 275 37,082 Amortization of deferred contract costs 6,250 (1,014) — 5,236 Amortization of debt issuance costs 1,120 — — 1,120 Provision for bad debt expense and returns 279 — — 279 Gain on disposal of equipment and leasehold improvements (17) — 17 — Share‑based compensation 2,461 — — 2,461 Deferred tax benefit (11,247) (488) 566 (11,169) Adjustment to contingent consideration 200 — — 200 Other — — (292) (292) Changes in operating assets and liabilities: Trade accounts receivable (14,741) — (58) (14,799) Income tax receivable/payable 559 — — 559 Prepaid expenses and other assets (4,585) — (521) (5,106) Deferred contract costs (17,050) 3,005 — (14,045) Accounts payable 1,138 — (138) 1,000 Accrued liabilities 6,390 — (41) 6,349 Deferred revenue 36,998 — 376 37,374 Other liabilities (58) — — (58) Net cash provided by operating activities 11,904 — (58) 11,846 Cash flows from investing activities Acquisition, net of cash acquired (40,173) — — (40,173) Purchases of equipment and leasehold improvements (7,190) — — (7,190) Net cash used in investing activities (47,363) — — (47,363) Cash flows from financing activities Proceeds from debt 40,000 — — 40,000 Debt issuance costs (1,550) — — (1,550) Payment of debt (10,000) — — (10,000) Cash paid for offering costs (721) — — (721) Proceeds from the exercise of stock options 923 — — 923 Net cash provided by financing activities 28,652 — — 28,652 Net decrease in cash and cash equivalents (6,807) — (58) (6,865) Cash and cash equivalents, beginning of period 39,240 — — 39,240 Cash and cash equivalents, end of period $ 32,433 $ — $ (58) $ 32,375 Supplemental disclosures of cash flow information: Cash paid for interest $ 20,693 $ — $ — $ 20,693 Cash paid for income taxes, net of refunds 596 — — 596 Non-cash investing activities: Leasehold improvements acquired through lease incentives $ — $ — $ 2,672 $ 2,672 December 31, 2018 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Assets Current assets: Cash and cash equivalents $ 39,240 $ — $ — $ 39,240 Trade accounts receivable, net of allowances 30,854 — — 30,854 Income taxes receivable 65 — — 65 Deferred contract costs 2,526 (398) — 2,128 Prepaid expenses 6,682 — (207) 6,475 Other current assets 922 — 185 1,107 Total current assets 80,289 (398) (22) 79,869 Equipment and leasehold improvements, net 9,228 — 321 9,549 Goodwill 501,145 — — 501,145 Other intangible assets, net 252,171 — — 252,171 Deferred contract costs, non-current 8,461 (1,357) — 7,104 Other assets 2,090 — — 2,090 Total assets $ 853,384 $ (1,755) $ 299 $ 851,928 Liabilities and stockholders’ equity Current liabilities: Accounts payable $ 2,343 $ — $ — $ 2,343 Accrued liabilities 18,809 — 94 18,903 Income taxes payable 147 — — 147 Deferred revenues 86,220 — (637) 85,583 Total current liabilities 107,519 — (543) 106,976 Deferred revenues, non-current 14,442 — — 14,442 Deferred tax liability, net 26,384 (428) 658 26,614 Debt 171,749 — — 171,749 Other liabilities 196 — 268 464 Total liabilities 320,290 (428) 383 320,245 Commitments and contingencies Stockholders’ equity: Preferred stock — — — — Common stock 103 — — 103 Additional paid‑in capital 565,372 — — 565,372 Accumulated deficit (32,381) (1,327) (84) (33,792) Total stockholders’ equity 533,094 (1,327) (84) 531,683 Total liabilities and stockholders’ equity $ 853,384 $ (1,755) $ 299 $ 851,928 Year Ended December 31, 2018 As Previously Reported Adjustments As Revised Commissions Other (in thousands, except share and per share amounts) Revenue: Subscription $ 113,040 $ — $ 827 $ 113,867 Services 20,206 — (5) 20,201 License 13,316 — — 13,316 Total revenue 146,562 — 822 147,384 Cost of revenue: Cost of subscription (exclusive of amortization expense shown below) 24,088 — 11 24,099 Cost of services (exclusive of amortization expense shown below) 16,246 — 4 16,250 Amortization expense 8,969 — — 8,969 Total cost of revenue 49,303 — 15 49,318 Gross profit 97,259 — 807 98,066 Operating expenses: Sales and marketing 51,976 1,755 18 53,749 Research and development 31,515 — 12 31,527 General and administrative 22,270 — 174 22,444 Amortization expense 21,491 — — 21,491 Total operating expenses 127,252 1,755 204 129,211 Loss from operations (29,993) (1,755) 603 (31,145) Interest expense, net (18,203) — — (18,203) Foreign currency transaction loss (418) — — (418) Other income, net 221 — — 221 Loss before income tax benefit (48,393) (1,755) 603 (49,545) Income tax benefit 12,137 428 (599) 11,966 Net loss $ (36,256) $ (1,327) $ 4 $ (37,579) Net loss per share, basic and diluted $ (0.35) $ (0.37) Weighted-average shares used to compute net loss per share, basic and diluted 102,325,465 102,325,465 Stock Class Additional Paid‑In Retained Earnings (Accumulated Stockholders’ Common Shares Amount (in thousands, except share amounts) As Previously Reported Balance, December 31, 2017 102,300,010 $ 102 $ 561,288 $ 3,875 $ 565,265 Exercise of stock options 322,851 1 1,769 — 1,770 Vesting of restricted stock units 26,840 — — — — Share‑based compensation — — 2,315 — 2,315 Net loss — — — (36,256) (36,256) Balance, December 31, 2018 102,649,701 $ 103 $ 565,372 $ (32,381) $ 533,094 Commissions Adjustment Balance, December 31, 2017 — $ — $ — $ — $ — Exercise of stock options — — — — — Vesting of restricted stock units — — — — — Share‑based compensation — — — — — Net loss — — — (1,327) (1,327) Balance, December 31, 2018 — $ — $ — $ (1,327) $ (1,327) Other Adjustments Balance, December 31, 2017 — $ — $ — $ (88) $ (88) Exercise of stock options — — — — — Vesting of restricted stock units — — — — — Share‑based compensation — — — — — Net loss — — — 4 4 Balance, December 31, 2018 — $ — $ — $ (84) $ (84) As Revised Balance, December 31, 2017 102,300,010 $ 102 $ 561,288 $ 3,787 $ 565,177 Exercise of stock options 322,851 1 1,769 — 1,770 Vesting of restricted stock units 26,840 — — — — Share‑based compensation — — 2,315 — 2,315 Net loss — — — (37,579) (37,579) Balance, December 31, 2018 102,649,701 $ 103 $ 565,372 $ (33,792) $ 531,683 Year Ended December 31, 2018 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Cash flows from operating activities Net loss $ (36,256) $ (1,327) $ 4 $ (37,579) Adjustments to reconcile net loss to cash provided by operating activities: Depreciation and amortization expense 33,914 — 48 33,962 Amortization of deferred contract costs 3,391 (527) — 2,864 Amortization of debt issuance costs 513 — — 513 Provision for bad debt expense and returns 37 — — 37 Loss on disposal of equipment and leasehold improvements 14 — (14) — Share‑based compensation 2,315 — — 2,315 Deferred tax benefit (12,550) (428) 599 (12,379) Other — — (34) (34) Changes in operating assets and liabilities: Trade accounts receivable (3,353) — — (3,353) Income tax receivable/payable (977) — — (977) Prepaid expenses and other assets (2,555) — (2) (2,557) Deferred contract costs (13,222) 2,282 — (10,940) Accounts payable (313) — — (313) Accrued liabilities 5,965 — 36 6,001 Deferred revenue 32,476 — (637) 31,839 Other liabilities (39) — — (39) Net cash provided by operating activities 9,360 — — 9,360 Cash flows from investing activities Acquisition, net of cash acquired (2,893) — — (2,893) Purchases of equipment and leasehold improvements (2,909) — — (2,909) Net cash used in investing activities (5,802) — — (5,802) Cash flows from financing activities Proceeds from the exercise of stock options 1,770 — — 1,770 Net cash provided by financing activities 1,770 — — 1,770 Net increase in cash and cash equivalents 5,328 — — 5,328 Cash and cash equivalents, beginning of period 33,912 — — 33,912 Cash and cash equivalents, end of period $ 39,240 $ — $ — $ 39,240 Supplemental disclosures of cash flow information: Cash paid for interest $ 17,835 $ — $ — $ 17,835 Cash paid for income taxes, net of refunds 1,461 — — 1,461 Non-cash investing activities: Leasehold improvements acquired through lease incentives $ — $ — $ 369 $ 369 March 31, 2021 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Assets Current assets: Cash and cash equivalents $ 196,190 $ — $ — $ 196,190 Trade accounts receivable, net of allowances 75,882 — — 75,882 Income taxes receivable 632 — — 632 Deferred contract costs 11,155 (1,942) — 9,213 Prepaid expenses 15,009 — — 15,009 Other current assets 2,325 — — 2,325 Total current assets 301,193 (1,942) — 299,251 Equipment and leasehold improvements, net 16,965 — (186) 16,779 Goodwill 541,850 — — 541,850 Other intangible assets, net 197,504 — — 197,504 Deferred contract costs, non-current 28,774 (5,136) — 23,638 Other assets 28,898 — — 28,898 Total assets $ 1,115,184 $ (7,078) $ (186) $ 1,107,920 Liabilities and stockholders’ equity Current liabilities: Accounts payable $ 5,744 $ — $ — $ 5,744 Accrued liabilities 28,131 — — 28,131 Income taxes payable 1,153 — (87) 1,066 Deferred revenues 167,868 — — 167,868 Total current liabilities 202,896 — (87) 202,809 Deferred revenues, non-current 53,711 — — 53,711 Deferred tax liability, net 5,475 (1,465) 275 4,285 Other liabilities 33,839 — — 33,839 Total liabilities 295,921 (1,465) 188 294,644 Commitments and contingencies Stockholders’ equity: Preferred stock — — — — Common stock 118 — — 118 Additional paid‑in capital 909,966 — — 909,966 Accumulated deficit (90,821) (5,613) (374) (96,808) Total stockholders’ equity 819,263 (5,613) (374) 813,276 Total liabilities and stockholders’ equity $ 1,115,184 $ (7,078) $ (186) $ 1,107,920 Three Months Ended March 31, 2021 As Previously Reported Adjustments As Revised Commissions Other (in thousands, except share and per share amounts) Revenue: Subscription $ 74,923 $ — $ (441) $ 74,482 Services 4,003 — — 4,003 License 2,242 — — 2,242 Total revenue 81,168 — (441) 80,727 Cost of revenue: Cost of subscription (exclusive of amortization expense shown below) 12,014 — — 12,014 Cost of services (exclusive of amortization expense shown below) 2,465 — — 2,465 Amortization expense 2,777 — — 2,777 Total cost of revenue 17,256 — — 17,256 Gross profit 63,912 — (441) 63,471 Operating expenses: Sales and marketing 29,332 835 — 30,167 Research and development 15,626 — — 15,626 General and administrative 16,105 — 139 16,244 Amortization expense 5,627 — — 5,627 Total operating expenses 66,690 835 139 67,664 Loss from operations (2,778) (835) (580) (4,193) Interest expense, net (55) — — (55) Foreign currency transaction loss (171) — (47) (218) Other income, net — — — — Loss before income tax provision (3,004) (835) (627) (4,466) Income tax provision (65) (70) 12 (123) Net loss $ (3,069) $ (905) $ (615) $ (4,589) Net loss per share, basic and diluted $ (0.03) $ (0.04) Weighted-average shares used to compute net loss per share, basic and diluted 117,386,322 117,386,322 Stock Class Additional Paid‑In Accumulated Deficit Stockholders’ Common Shares Amount (in thousands, except share amounts) As Previously Reported Balance, December 31, 2020 116,992,472 $ 117 $ 903,116 $ (87,752) $ 815,481 Exercise of stock options 713,423 1 4,018 — 4,019 Share‑based compensation — — 2,832 — 2,832 Net loss — — — (3,069) (3,069) Balance, March 31, 2021 117,705,895 $ 118 $ 909,966 $ (90,821) $ 819,263 Commissions Adjustment Balance, December 31, 2020 — $ — $ — $ (4,708) $ (4,708) Exercise of stock options — — — — — Share‑based compensation — — — — — Net loss — — — (905) (905) Balance, March 31, 2021 — $ — $ — $ (5,613) $ (5,613) Other Adjustments Balance, December 31, 2020 — $ — $ — $ 241 $ 241 Exercise of stock options — — — — — Share‑based compensation — — — — — Net loss — — — (615) (615) Balance, March 31, 2021 — $ — $ — $ (374) $ (374) As Revised Balance, December 31, 2020 116,992,472 $ 117 $ 903,116 $ (92,219) $ 811,014 Exercise of stock options 713,423 1 4,018 — 4,019 Share‑based compensation — — 2,832 — 2,832 Net loss — — — (4,589) (4,589) Balance, March 31, 2021 117,705,895 $ 118 $ 909,966 $ (96,808) $ 813,276 Three Months Ended March 31, 2021 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Cash flows from operating activities Net loss $ (3,069) $ (905) $ (615) $ (4,589) Adjustments to reconcile net loss to cash provided by operating activities: Depreciation and amortization expense 9,784 — — 9,784 Amortization of deferred contract costs 3,296 (596) — 2,700 Amortization of debt issuance costs 69 — — 69 Non-cash lease expense 1,267 — — 1,267 Provision for bad debt expense and returns 159 — — 159 Share‑based compensation 2,832 — — 2,832 Deferred tax benefit (758) 70 75 (613) Adjustment to contingent consideration 300 — — 300 Other 62 — 139 201 Changes in operating assets and liabilities: Trade accounts receivable (7,066) — — (7,066) Income tax receivable/payable 463 — (87) 376 Prepaid expenses and other assets (3,317) — — (3,317) Deferred contract costs (6,496) 1,431 — (5,065) Accounts payable (1,191) — — (1,191) Accrued liabilities (7,694) — 11 (7,683) Deferred revenue 15,472 — 441 15,913 Other liabilities (90) — 36 (54) Net cash provided by operating activities 4,023 — — 4,023 Cash flows from investing activities Acquisition, net of cash acquired (3,041) — —

Summary of significant accounti

Summary of significant accounting policies	6 Months Ended
	Jun. 30, 2021
Accounting Policies [Abstract]
Summary of significant accounting policies	Summary of significant accounting policies The Company’s significant accounting policies are discussed in Note 2 to the consolidated financial statements included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2020. Except for the accounting policies for leases that were updated as a result of adopting the new accounting standard, there have been no significant changes to these policies that have had a material impact on the Company’s consolidated financial statements and related notes for the three and six months ended June 30, 2021. The following describes the impact of certain policies. Revenue recognition The Company applies ASC Topic 606, Revenue from Contracts with Customers (“ASC 606”) and follows a five-step model to determine the appropriate amount of revenue to be recognized in accordance with ASC 606. Disaggregation of Revenue The Company separates revenue into subscription and non-subscription categories to disaggregate those revenues that are term-based and renewable from those that are one-time in nature. Revenue from subscription and non-subscription contractual arrangements are as follows: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 (1) 2021 (2) 2020 (1) (As Revised) (As Revised) (in thousands) SaaS subscription and support and maintenance $ 72,121 $ 52,830 $ 138,897 $ 102,494 On‑premise subscription 8,597 5,770 16,303 10,310 Subscription revenue 80,718 58,600 155,200 112,804 Professional services 3,929 2,632 7,932 6,719 Perpetual licenses 1,591 1,032 3,833 2,794 Non‑subscription revenue 5,520 3,664 11,765 9,513 Total revenue $ 86,238 $ 62,264 $ 166,965 $ 122,317 (1) Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information. (2) Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information. Contract Balances If revenue is recognized in advance of the right to invoice, a contract asset is recorded. The balances of contract assets, which are included in other current assets in the consolidated balance sheets, were $1.6 million and $0.9 million as of June 30, 2021 and December 31, 2020, respectively. Contract liabilities consist of customer billings in advance of revenue being recognized. The Company invoices its customers for subscription, support and maintenance and services in advance. Changes in contract liabilities, including revenue earned during the period from the beginning contract liability balance and new deferrals of revenue during the period, were as follows: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 (1) 2021 (2) 2020 (1) (As Revised) (As Revised) (in thousands) Balance, beginning of the period $ 221,579 $ 145,312 $ 205,509 $ 140,449 Revenue earned (66,967) (49,393) (111,398) (91,395) Deferral of revenue 83,845 61,363 144,346 108,228 Balance, end of the period $ 238,457 $ 157,282 $ 238,457 $ 157,282 (1) Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information. (2) Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information. There were no significant changes to our contract assets and liabilities during the three and six months ended June 30, 2021 and 2020 outside of our sales activities. Remaining Performance Obligations Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized, which includes deferred revenue and noncancellable amounts to be invoiced. As of June 30, 2021 and December 31, 2020, the Company had $270.6 million and $224.1 million, respectively, of remaining performance obligations, with 79% and 80%, respectively, expected to be recognized as revenue over the succeeding 12 months, and the remainder generally expected to be recognized over the three years thereafter. Previously reported remaining performance obligations as of December 31, 2020 have been revised. See Note 1 for more information. Deferred Contract Costs Sales commissions as well as associated payroll taxes and retirement plan contributions (together, contract costs) that are incremental to the acquisition of customer contracts are capitalized using a portfolio approach as deferred contract costs in the consolidated balance sheets when the period of benefit is determined to be greater than one year. Total amortization of contract costs for the three months ended June 30, 2021 and 2020 was $3.2 million and $1.8 million, respectively. Total amortization of contract costs for the six months ended June 30, 2021 and 2020 was $5.9 million and $3.5 million, respectively. Previously reported amortization of contract costs for the three and six months ended June 30, 2020 have been revised. See Note 1 for more information. The Company periodically reviews these deferred costs to determine whether events or changes in circumstances have occurred that could affect the period of benefit of these deferred contract costs. There were no impairment losses recorded during the three and six months ended June 30, 2021 and 2020. Concentration of Credit Risk For the three and six months ended June 30, 2021, the Company had one distributor that accounted for more than 10% of total net revenues. Total receivables related to this distributor were $14.9 million as of June 30, 2021. For the three and six months ended June 30, 2020, the Company had two distributors that accounted for more than 10% of total net revenues. Total receivables related to these distributors were $19.8 million as of December 31, 2020. No single end customer accounted for more than 10% of total revenue during the three and six months ended June 30, 2021 and 2020. Recently issued accounting pronouncements not yet adopted From time to time, new accounting pronouncements are issued by the Financial Accounting Standards Board (“FASB”) or other standard setting bodies and adopted by us as of the specified effective date. Unless otherwise discussed, the impact of recently issued standards that are not yet effective will not have a material impact on our financial position or results of operations upon adoption. Financial Instruments — Credit Losses In June 2016, the FASB issued Accounting Standards Update (“ASU”) No. 2016-13, Financial Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (“ASU 2016-13”), which introduces a model based on expected losses to estimate credit losses for most financial assets and certain other instruments. In November 2019, the FASB issued ASU No. 2019-10, Financial Instruments — Credit Losses (Topic 326), Derivatives and Hedging (Topic 815), and Leases (Topic 842): Effective Dates (“ASU 2019-10”). The update allows the extension of the initial effective date for entities which have not yet adopted ASU No. 2016-02, Leases (Topic 842) (“ASU 2016-02”). The standard is effective for annual reporting periods beginning after December 15, 2022, with early adoption permitted. Entities will apply the standard’s provisions by recording a cumulative-effect adjustment to retained earnings. The Company has not yet adopted ASU 2016-13 and is currently evaluating the effect the standard will have on its consolidated financial statements. Reference Rate Reform In March 2020, the FASB issued ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting (“ASU 2020-04”), which provides entities with temporary optional financial reporting alternatives to ease the potential burden in accounting for reference rate reform and includes a provision that allows entities to account for a modified contract as a continuation of an existing contract. ASU 2020-04 is effective upon issuance and can be applied through December 31, 2022. The adoption of this standard is not expected to have a material impact on the Company’s consolidated financial statements. Adoption of new accounting pronouncements Leases In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842) to increase transparency and comparability among organizations related to their leasing arrangements. The update requires lessees to recognize most leases on their balance sheets, with the exception of short-term leases if a policy election is made, while recognizing lease expense on their income statements in a manner similar to current GAAP. The guidance also requires entities to disclose key quantitative and qualitative information about its leasing arrangements. The Company adopted the new lease standard on January 1, 2021 using the optional transition method to the modified retrospective approach. Under this transition provision, results for reporting periods beginning on January 1, 2021 are presented under ASC Topic 842, Leases (“ASC 842”) while prior period amounts continue to be reported and disclosed in accordance with the Company’s historical accounting treatment under ASC Topic 840, Leases (“ASC 840”). To reduce the burden of adoption and ongoing compliance with ASC 842, a number of practical expedients and policy elections are available under the new guidance. The Company elected the “package of practical expedients” permitted under the transition guidance, which among other things, did not require reassessment of whether contracts entered into prior to adoption are or contain leases, and allowed carryforward of the historical lease classification for existing leases. The Company has not elected to adopt the “hindsight” practical expedient, and therefore measured the right-of-use (“ROU”) asset and lease liability using the remaining portion of the lease term at adoption on January 1, 2021. The Company made an accounting policy election under ASC 842 not to recognize ROU assets and lease liabilities for leases with a term of twelve months or less. For all other leases, the Company recognizes ROU assets and lease liabilities based on the present value of lease payments over the lease term at the commencement date of the lease (or January 1, 2021 for existing leases upon the adoption of ASC 842). The ROU assets also include any initial direct costs incurred and lease payments made at or before the commencement date and are reduced by any lease incentives. Future lease payments may include fixed rent escalation clauses or payments that depend on an index (such as the consumer price index). Subsequent changes to an index and other periodic market-rate adjustments to base rent are recorded in variable lease expense in the period incurred. The Company has made an accounting policy election to account for lease and non-lease components in its contracts as a single lease component for all asset classes. The non-lease components typically represent additional services transferred to the Company, such as common area maintenance for real estate, which are variable in nature and recorded in variable lease expense in the period incurred. The Company uses its incremental borrowing rate to determine the present value of lease payments as the Company’s leases do not have a readily determinable implicit discount rate. The incremental borrowing rate is the rate of interest the Company would have to pay to borrow on a collateralized basis over a similar term and amount in a similar economic environment. Judgement is applied in assessing factors such as Company specific credit risk, lease term, nature and quality of the underlying collateral, currency and economic environment in determining the incremental borrowing rate to apply to each lease. Upon adoption, the Company recorded ROU assets and lease liabilities of approximately $25.0 million and $28.6 million, respectively, related to the Company’s operating leases. The adoption of the new lease standard did not materially impact our consolidated statements of operations or consolidated statements of cash flows. See Note 6 for more information. Debt with Conversion and Other Options and Contracts in Entity’s Own Equity In August 2020, the FASB issued ASU No. 2020-06, Debt — Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging — Contracts in Entity’s Own Equity (Subtopic 815-40): Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity (“ASU 2020-06”), which simplifies the accounting for certain financial instruments with characteristics of liabilities and equity. Among other changes, the standard eliminates the beneficial conversion and cash conversion accounting models for convertible instruments. As a result, entities will account for a convertible debt instrument wholly as debt unless the instrument contains features that require bifurcation as a derivative in accordance with ASC Topic 815, Derivatives and Hedging, or a convertible debt instrument was issued at a substantial premium. In addition, the amendments also require the if-converted method to be applied for all convertible instruments when calculating diluted earnings per share. The standard is effective for fiscal years beginning after December 15, 2021, including interim periods within those fiscal years. Early adoption is permitted. The Company early adopted the new standard on January 1, 2021. The adoption of the standard did not have a material impact on the Company’s consolidated financial statements.

Financial instruments fair valu

Financial instruments fair value	6 Months Ended
	Jun. 30, 2021
Fair Value Disclosures [Abstract]
Financial instruments fair value	Financial instruments fair value We report financial assets and liabilities and nonfinancial assets and liabilities that are recognized or disclosed at fair value in the consolidated financial statements on a recurring basis in accordance with ASC Topic 820, Fair Value Measurement (“ASC 820”). ASC 820 defines fair value as the price that would be received from selling an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. When determining the fair value measurements for assets and liabilities, which are required to be recorded at fair value, we consider the principal or most advantageous market in which we would transact and the market-based risk measurements or assumptions that market participants would use in pricing the asset or liability, such as inherent risk, transfer restrictions and credit risk. ASC 820 also establishes a fair value hierarchy, which prioritizes the inputs to valuation techniques used to measure fair value into three levels. Fair value represents the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. GAAP established a hierarchy framework to classify the fair value based on the observability of significant inputs to the measurement. The levels of the fair value hierarchy are as follows: Level 1: Fair value is determined using an unadjusted quoted price in an active market for identical assets or liabilities. Level 2: Fair value is estimated using inputs other than quoted prices included within Level 1 that are observable, either directly or indirectly. Level 3: Fair value is estimated using unobservable inputs that are significant to the fair value of the assets or liabilities. The Company invests in money market funds and U.S. Treasuries with original or remaining maturities at the time of purchase of three months or less, which are measured and recorded at fair value on a recurring basis. Money market funds are valued based on quoted market prices in active markets and classified within Level 1 of the fair value hierarchy. U.S. Treasuries include treasury bills that generally mature within 30 days and are classified within Level 1 of the fair value hierarchy. The fair value of these financial instruments were as follows: June 30, 2021 Level 1 Level 2 Level 3 Total (in thousands) Cash equivalents: Money market funds $ 50,018 $ — $ — $ 50,018 Total cash equivalents $ 50,018 $ — $ — $ 50,018 December 31, 2020 Level 1 Level 2 Level 3 Total (in thousands) Cash equivalents: Money market funds $ 100,000 $ — $ — $ 100,000 U.S. Treasuries 25,000 — — 25,000 Total cash equivalents $ 125,000 $ — $ — $ 125,000 The carrying value of accounts receivable and accounts payable approximate their fair value due to their short maturities and are excluded from the tables above.

Acquisitions

Acquisitions	6 Months Ended
	Jun. 30, 2021
Business Combination and Asset Acquisition [Abstract]
Acquisitions	Acquisitions cmdReporter On February 26, 2021, the Company entered into an asset purchase agreement with cmdSecurity Inc. (“cmdSecurity”) to acquire certain cmdSecurity assets, including cmdReporter, a suite of security and compliance tools purpose-built for macOS. With cmdReporter, the Company further extends the security capabilities of its expansive Apple Enterprise Management platform. cmdSecurity’s software complements the Company’s existing product offerings. The Company accounted for the acquisition by applying the acquisition method of accounting for business combinations in accordance with ASC Topic 805, Business Combinations (“ASC 805”). The final aggregate purchase price was approximately $3.4 million. This acquisition was funded by the Company’s cash on hand and included future contingent consideration due to the sellers. The goodwill represents the excess of the purchase consideration over the fair value of the underlying net identifiable assets. The goodwill recognized in this acquisition is primarily attributable to the cmdSecurity assembled workforce and was not material. The acquired intangible assets and goodwill are deductible for income tax purposes. At the time of the acquisition, the contingent consideration was valued at $0.4 million, which was based on the acquired business signing new business or renewing acquired contracts during the 90 days following the close of the acquisition. The estimated fair value of these contingent payments was determined using projected contract wins, which used Level 3 inputs for fair value measurements, including assumptions about the probability of closing contracts based on their current stage in the sales process. As of June 30, 2021, the fair value of the contingent consideration was nil as $0.3 million was earned by the acquired business and the unearned portion of $0.1 million was written off during the second quarter of 2021. The Company did not make a cash payment for the earned portion of the liability as the acquired business received the cash directly from the customers. As such, the reduction of the liability was offset by a reduction in accounts receivable. Substantially all of the purchase price consideration related to the fair value of the acquired separately identifiable intangibles assets, which related to acquired developed technology and in-process research and development (“IPR&D”). The fair value of the identifiable intangible assets was estimated using the replacement cost method, whereby the components of the acquired intangibles were reviewed to determine the cumulative cost of development for each component, inclusive of a developer’s profit and an entrepreneurial incentive. The cumulative cost of development was not discounted to account for obsolescence factor as the replacement cost accounted for present day development. The developed technology is amortized over its estimated weighted-average useful life, which was determined to be 5.0 years. The IPR&D is an indefinite lived intangible asset that is not amortized, but is evaluated at least annually for impairment. For more information on intangible assets, see Note 5. Acquisition-related expenses were expensed as incurred and totaled nil and $0.1 million for the three and six months ended June 30, 2021, respectively. These expenses were recognized as acquisition costs in general and administrative expenses in the consolidated statement of operations. The Company allocated the net purchase consideration to the net assets acquired based on their respective fair values at the time of the acquisition as follows (in thousands): Cash consideration $ 3,041 Contingent consideration 359 Final aggregate purchase price $ 3,400 Intangible assets acquired: Developed technology $ 2,630 IPR&D 400 Goodwill 370 Total purchase consideration $ 3,400 Digita Security LLC In 2019, the Company recorded contingent consideration in connection with its purchase of the outstanding membership interests of Digita. The maximum contingent consideration is $15.0 million if the acquired business achieves certain revenue milestones by December 31, 2022. In the second quarter of 2021, the acquired business achieved the minimum revenue milestone, which resulted in the Company making a cash payment of $4.2 million to the acquired business. Additional cash payments will be made within 30 days of December 31, 2021 and December 31, 2022 if the acquired business achieves the revenue milestones.

Goodwill and other intangible a

Goodwill and other intangible assets	6 Months Ended
	Jun. 30, 2021
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill and other intangible assets	Goodwill and other intangible assets The change in the carrying amount of goodwill is as follows: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 (in thousands) Goodwill, beginning of period $ 541,850 $ 539,818 $ 541,480 $ 539,818 Goodwill acquired — — 370 — Goodwill, end of period $ 541,850 $ 539,818 $ 541,850 $ 539,818 The gross carrying amount and accumulated amortization of intangible assets other than goodwill are as follows: Useful Life Gross Value Accumulated Net Carrying Weighted‑ (in thousands) Trademarks 8 years $ 34,320 $ 13,454 $ 20,866 4.8 years Customer relationships 2 ‑ 12 years 214,428 55,810 158,618 8.7 years Developed technology 5 years 54,563 31,173 23,390 2.3 years Non‑competes 2 years 90 86 4 0.1 years Balance, December 31, 2020 $ 303,401 $ 100,523 $ 202,878 Trademarks 8 years $ 34,300 $ 15,578 $ 18,722 4.3 years Customer relationships 2 ‑ 12 years 214,408 64,893 149,515 8.2 years Developed technology 5 years 57,193 36,809 20,384 2.2 years Non‑competes 2 years 90 90 — — IPR&D Indefinite 400 — 400 Balance, June 30, 2021 $ 306,391 $ 117,370 $ 189,021 Amortization expense was $8.5 million and $8.3 million for the three months ended June 30, 2021 and 2020, respectively. Amortization expense was $16.9 million and $16.7 million for the six months ended June 30, 2021 and 2020, respectively. There were no impairments to goodwill or intangible assets recorded for the three and six months ended June 30, 2021 and 2020.

Leases

Leases	6 Months Ended
	Jun. 30, 2021
Leases [Abstract]
Leases	Leases The Company determines if an arrangement is or contains a lease at inception, which is the date on which the terms of the contract are agreed to and the agreement creates enforceable rights and obligations. Under ASC 842, a contract is or contains a lease when (i) explicitly or implicitly identified assets have been deployed in the contract and (ii) the customer obtains substantially all of the economic benefits from the use of that underlying asset and directs how and for what purpose the asset is used during the term of the contract. The Company also considers whether its service arrangements include the right to control the use of an asset. See Note 2 for more information on the Company’s accounting policies for leases. The Company leases office facilities and vehicles under operating lease agreements that have initial terms ranging from 1 to 9 years. Some leases include one or more options to renew, generally at our sole discretion, with renewal terms that can extend the lease term up to 10 years. In addition, certain leases contain termination options, where the rights to terminate are held by either the Company, the lessor, or both parties. These options to extend or terminate a lease are included in the lease terms when it is reasonably certain that the Company will exercise that option. The Company’s leases generally do not contain any material restrictive covenants or residual value guarantees. The Company also leases office equipment under a finance lease agreement with a term of 4 years. The Company’s finance lease was not material to the consolidated financial statements as of June 30, 2021. Supplemental balance sheet information related to the Company’s operating leases is as follows: Leases Balance Sheet Classification June 30, 2021 (in thousands) Assets Operating lease assets Other assets $ 22,737 Liabilities Operating lease liabilities - current Accrued liabilities $ 4,826 Operating lease liabilities - non-current Other liabilities 22,063 Total operating lease liabilities $ 26,889 The weighted-average remaining term of the Company’s operating leases was 6.4 years as of June 30, 2021. The weighted-average discount rate used to measure the present value of the operating lease liabilities was 3.5% as of June 30, 2021. The components of lease expense were as follows: Three Months Ended Six Months Ended (in thousands) Operating lease cost $ 1,369 $ 2,883 Short-term lease cost 52 104 Variable lease cost 441 880 Total lease expense $ 1,862 $ 3,867 Operating lease cost is recognized on a straight-line basis over the lease term. The Company leases certain office facilities with a related party, including the office space in Eau Claire, Wisconsin. Operating lease cost with related parties was $0.2 million and $0.5 million for the three and six months ended June 30, 2021, respectively. Total lease expense, including the Company’s share of the lessors’ operating expenses, was $1.2 million and $2.5 million for the three and six months ended June 30, 2020, respectively. Previously reported total lease expense for the three and six months ended June 30, 2020 have been revised. See Note 1 for more information. Lease expense with related parties, including the Company’s share of the lessors’ operating expenses, was $0.3 million and $0.5 million for the three and six months ended June 30, 2020, respectively. For the six months ended June 30, 2021, operating cash flows included $2.6 million of cash paid for operating lease liabilities. Maturities of the Company’s operating lease liabilities as of June 30, 2021 were as follows: Operating Leases (in thousands) Years ending December 31: 2021 (remaining six months) $ 2,887 2022 5,422 2023 5,347 2024 4,596 2025 2,519 Thereafter 9,482 Total lease payments 30,253 Less: imputed interest 3,364 Total present value of lease liabilities $ 26,889
Leases	Leases The Company determines if an arrangement is or contains a lease at inception, which is the date on which the terms of the contract are agreed to and the agreement creates enforceable rights and obligations. Under ASC 842, a contract is or contains a lease when (i) explicitly or implicitly identified assets have been deployed in the contract and (ii) the customer obtains substantially all of the economic benefits from the use of that underlying asset and directs how and for what purpose the asset is used during the term of the contract. The Company also considers whether its service arrangements include the right to control the use of an asset. See Note 2 for more information on the Company’s accounting policies for leases. The Company leases office facilities and vehicles under operating lease agreements that have initial terms ranging from 1 to 9 years. Some leases include one or more options to renew, generally at our sole discretion, with renewal terms that can extend the lease term up to 10 years. In addition, certain leases contain termination options, where the rights to terminate are held by either the Company, the lessor, or both parties. These options to extend or terminate a lease are included in the lease terms when it is reasonably certain that the Company will exercise that option. The Company’s leases generally do not contain any material restrictive covenants or residual value guarantees. The Company also leases office equipment under a finance lease agreement with a term of 4 years. The Company’s finance lease was not material to the consolidated financial statements as of June 30, 2021. Supplemental balance sheet information related to the Company’s operating leases is as follows: Leases Balance Sheet Classification June 30, 2021 (in thousands) Assets Operating lease assets Other assets $ 22,737 Liabilities Operating lease liabilities - current Accrued liabilities $ 4,826 Operating lease liabilities - non-current Other liabilities 22,063 Total operating lease liabilities $ 26,889 The weighted-average remaining term of the Company’s operating leases was 6.4 years as of June 30, 2021. The weighted-average discount rate used to measure the present value of the operating lease liabilities was 3.5% as of June 30, 2021. The components of lease expense were as follows: Three Months Ended Six Months Ended (in thousands) Operating lease cost $ 1,369 $ 2,883 Short-term lease cost 52 104 Variable lease cost 441 880 Total lease expense $ 1,862 $ 3,867 Operating lease cost is recognized on a straight-line basis over the lease term. The Company leases certain office facilities with a related party, including the office space in Eau Claire, Wisconsin. Operating lease cost with related parties was $0.2 million and $0.5 million for the three and six months ended June 30, 2021, respectively. Total lease expense, including the Company’s share of the lessors’ operating expenses, was $1.2 million and $2.5 million for the three and six months ended June 30, 2020, respectively. Previously reported total lease expense for the three and six months ended June 30, 2020 have been revised. See Note 1 for more information. Lease expense with related parties, including the Company’s share of the lessors’ operating expenses, was $0.3 million and $0.5 million for the three and six months ended June 30, 2020, respectively. For the six months ended June 30, 2021, operating cash flows included $2.6 million of cash paid for operating lease liabilities. Maturities of the Company’s operating lease liabilities as of June 30, 2021 were as follows: Operating Leases (in thousands) Years ending December 31: 2021 (remaining six months) $ 2,887 2022 5,422 2023 5,347 2024 4,596 2025 2,519 Thereafter 9,482 Total lease payments 30,253 Less: imputed interest 3,364 Total present value of lease liabilities $ 26,889

Debt

Debt	6 Months Ended
	Jun. 30, 2021
Debt Disclosure [Abstract]
Debt	Debt On July 27, 2020, the Company entered into a new secured credit agreement (the “New Credit Agreement”) for an initial revolving credit facility of $150.0 million (the “New Revolving Credit Facility”), which may be increased or decreased under specific circumstances, with a $25.0 million letter of credit sublimit and a $50.0 million alternative currency sublimit. In addition, the New Credit Agreement provides for the ability of the Company to request incremental term loan facilities in a minimum amount of $5.0 million for each facility. The maturity date of the New Credit Agreement is July 27, 2025. The New Credit Agreement contains customary representations and warranties, affirmative covenants, reporting obligations, negative covenants and events of default. We were in compliance with such covenants as of both June 30, 2021 and December 31, 2020. As of both June 30, 2021 and December 31, 2020, we had $1.0 million of letters of credit outstanding under our New Revolving Credit Facility. In the third quarter of 2020, the Company recorded debt issuance costs of $1.3 million related to the New Credit Agreement. In the second quarter of 2021, the Company recorded debt issuance costs of $0.7 million related to the Incremental Facility Amendment No. 1 (the “Credit Agreement Amendment”), which amended the New Credit Agreement. See Note 13 for more information on the Credit Agreement Amendment. The debt issuance costs are amortized to interest expense over the term of the agreement. As of June 30, 2021 and December 31, 2020, debt issuance costs of $1.6 million and $1.1 million, respectively, were included in other assets in the consolidated balance sheets.

Commitments and Contingencies

Commitments and Contingencies	6 Months Ended
	Jun. 30, 2021
Commitments and Contingencies Disclosure [Abstract]
Commitments and contingencies	Commitments and contingencies Contingencies The Company has been engaged in discussions with an entity regarding the entity’s patented technology and allegations regarding the Company’s infringement of that technology. While no legal proceedings have been initiated, the Company has accrued $4.2 million to general and administrative expenses in the second quarter of 2021 based on its most recent discussions with the entity. It is reasonably possible the estimated loss will change. The exposure to loss in excess of the amount accrued as of June 30, 2021 is estimated to be up to $2.3 million. From time to time, the Company may be subject to various claims, charges and litigation. The Company records a liability when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. The Company maintains insurance to cover certain actions and believes that resolution of such claims, charges, or litigation will not have a material impact on the Company’s financial position, results of operations, or liquidity. The Company had no liabilities for contingencies recorded as of December 31, 2020.

Net loss per share

Net loss per share	6 Months Ended
	Jun. 30, 2021
Earnings Per Share [Abstract]
Net loss per share	Net loss per share The following table sets forth the computation of basic and diluted net loss per share: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 (1) 2021 (2) 2020 (1) (As Revised) (As Revised) (in thousands, except share and per share amounts) Numerator: Net loss $ (16,467) $ (834) $ (21,056) $ (10,330) Denominator: Weighted-average shares used to compute net loss per share, basic and diluted 117,909,720 102,862,404 117,649,467 102,861,475 Basic and diluted net loss per share $ (0.14) $ (0.01) $ (0.18) $ (0.10) (1) Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information. (2) Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information. Basic net loss per share is computed by dividing the net loss by the weighted-average number of common shares outstanding for the period. Because we have reported a net loss for the three and six months ended June 30, 2021 and 2020, the number of shares used to calculate diluted net loss per common share is the same as the number of shares used to calculate basic net loss per common share because the potentially dilutive shares would have been antidilutive if included in the calculation. The following potentially dilutive securities outstanding have been excluded from the computation of diluted weighted-average shares outstanding because such securities have an antidilutive impact due to losses reported: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 Stock options outstanding 5,977,050 7,742,158 5,977,050 7,742,158 Unvested restricted stock units 3,093,800 36,520 3,093,800 36,520 Total potentially dilutive securities 9,070,850 7,778,678 9,070,850 7,778,678

Share-based compensation

Share-based compensation	6 Months Ended
	Jun. 30, 2021
Share-based Payment Arrangement [Abstract]
Share-based compensation	Note 10. Share-based compensation On July 21, 2020, the Company adopted the Jamf Holding Corp. Omnibus Incentive Plan (the “2020 Plan”). The 2020 Plan provides for grants of (i) stock options, (ii) stock appreciation rights, (iii) restricted shares, (iv) performance awards, (v) other share-based awards and (vi) other cash-based awards to eligible employees, non-employee directors and consultants of the Company. We initially reserved 14,800,000 shares of our common stock for issuance under the 2020 Plan. The total number of shares reserved for issuance under the 2020 Plan increases on January 1st of each of the first 10 calendar years during the term of the 2020 Plan by the lesser of: (i) a number of shares of our common stock equal to 4% of the total number of shares of our common stock outstanding on December 31 st of the preceding calendar year or (ii) a number of shares of our common stock as determined by our board of directors. The maximum number of shares of common stock available for issuance under the 2020 Plan was 19,479,699 shares as of January 1, 2021 . As of June 30, 2021, 16,385,899 shares of common stock are reserved for additional grants under the 2020 Plan. The 2017 Stock Option Plan (“2017 Option Plan”) became effective November 13, 2017 upon the approval of the board of directors and, prior to the adoption of the 2020 Plan, served as the umbrella plan for the Company’s stock-based and cash-based incentive compensation program for its officers and other eligible employees. The aggregate number of shares of common stock that may be issued under the 2017 Option Plan may not exceed 8,470,000 shares. As of June 30, 2021, 128,928 shares of common stock are reserved for additional grants under the 2017 Option Plan. All stock options granted by the Company were at an exercise price at or above the estimated fair market value of the Company’s common stock as of the grant date. No options were granted during the six months ended June 30, 2021. The table below summarizes return target options activity for the six months ended June 30, 2021: Options Weighted‑ Weighted‑ Aggregate Outstanding, December 31, 2020 3,687,664 $ 6.75 7.8 $ 85,444 Granted — — — Exercised — — — Forfeitures — — — Outstanding, June 30, 2021 3,687,664 $ 6.75 7.3 $ 98,904 Options exercisable at June 30, 2021 — $ — — $ — Vested or expected to vest at June 30, 2021 — $ — — $ — There was approximately $33.0 million of unrecognized compensation expense related to these return target options as of June 30, 2021. The aggregate intrinsic value in the table above represents the total intrinsic value that would have been received by the optionholders had all optionholders exercised their options. Restricted stock unit (“RSU”) activity for the six months ended June 30, 2021 is as follows: Units Per Unit Outstanding, December 31, 2020 1,293,107 $ 26.34 Granted 1,843,500 34.79 Restrictions lapsed — — Forfeited (42,807) 26.33 Outstanding, June 30, 2021 3,093,800 $ 31.38 RSUs under the 2020 Plan vest ratably over four years. RSUs under the 2017 Option Plan vest 100% on the one-year anniversary of the date of the grant. The estimated compensation cost of each RSU, which is equal to the fair value of the award on the date of grant, is recognized on a straight-line basis over the vesting period. There was $88.0 million of total unrecognized compensation cost related to unvested restricted stock that is expected to be recognized over a weighted-average period of 3.6 years as of June 30, 2021. The table below summarizes the service-based option activity for the six months ended June 30, 2021: Options Weighted‑ Weighted‑ Aggregate Outstanding, December 31, 2020 3,546,826 $ 5.65 7.1 $ 86,098 Granted — — — Exercised (1,257,440) 5.62 36,219 Forfeitures — — — Outstanding, June 30, 2021 2,289,386 $ 5.66 6.6 $ 63,896 Options exercisable at June 30, 2021 1,524,788 $ 5.49 6.4 $ 42,813 Vested or expected to vest at June 30, 2021 2,289,386 $ 5.66 6.6 $ 63,896 The aggregate intrinsic value in the table above represents the total intrinsic value that would have been received by the optionholders had all optionholders exercised their options on the last date of the period. The total fair value of service-based options vested during the six months ended June 30, 2021 was $1.3 million. There was $2.0 million of unrecognized compensation expense related to service-based stock options that is expected to be recognized over a weighted-average period of 1.5 years as of June 30, 2021. The Company recognized stock-based compensation expense as follows: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 (in thousands) Cost of revenue: Subscription $ 344 $ 38 $ 668 $ 76 Services 75 — 152 — Sales and marketing 1,088 111 1,930 222 Research and development 1,153 141 1,931 298 General and administrative 1,446 474 2,257 979 $ 4,106 $ 764 $ 6,938 $ 1,575

Income taxes

Income taxes	6 Months Ended
	Jun. 30, 2021
Income Tax Disclosure [Abstract]
Income taxes	Income taxes The Company’s effective tax rates for the three months ended June 30, 2021 and 2020 were 0.4% and 9.6%, respectively. The effective tax rate for the three months ended June 30, 2021 was lower than the prior year period due to the application of Section 162(m) of the Internal Revenue Code, stock option activity and the domestic valuation allowance. The effective tax rate for the three months ended June 30, 2021 differs from the statutory rate primarily as a result of the domestic valuation allowance. The effective tax rate for the three months ended June 30, 2021 was impacted by $0.1 million of discrete income tax benefit. The Company’s annual effective tax rates for the three months ended June 30, 2021 and 2020 were (0.5)% and 21.2%, respectively. The Company’s effective tax rates for the six months ended June 30, 2021 and 2020 were (0.3)% and 23.2%, respectively. The effective tax rate for the six months ended June 30, 2021 was lower than the prior year period due to the application of Section 162(m) of the Internal Revenue Code, stock option activity and the domestic valuation allowance. The effective tax rate for the six months ended June 30, 2021 differs from the statutory rate primarily as a result of the domestic valuation allowance. The effective tax rate for the six months ended June 30, 2021 was impacted by $0.1 million of discrete income tax benefit.

Related-party transactions

Related-party transactions	6 Months Ended
	Jun. 30, 2021
Related Party Transactions [Abstract]
Related-party transactions	Related-party transactions The Company made pledges to the Jamf Nation Global Foundation (“JNGF”) of $0.2 million and $0.3 million for the three and six months ended June 30, 2021, respectively. The Company did not make any pledges to the JNGF for the three and six months ended June 30, 2020. As of June 30, 2021 and December 31, 2020, the Company accrued $0.6 million and $0.9 million, respectively, related to JNGF pledges, which are included in accrued liabilities in the consolidated balance sheets. The Company has an ongoing lease agreement for office space in Eau Claire, Wisconsin with an entity in which a related party is a minority owner. See Note 6 for further discussion of this lease agreement. The Company may engage in transactions in the ordinary course of business with other companies whose directors or officers may also serve as directors or officers for the Company. The Company carries out these transactions on customary terms. Vista is a U.S.-based investment firm that controls the funds which own a majority of the Company. The Company has paid for consulting services and other expenses related to services provided by Vista and Vista affiliates. The total expenses incurred by the Company for these services were less than $0.1 million for the three and six months ended June 30, 2021. The total expenses incurred by the Company for these services were $0.1 million and $0.3 million for the three and six months ended June 30, 2020, respectively. The Company had less than $0.1 million in accounts payable related to these expenses as of both June 30, 2021 and December 31, 2020. The Company also has revenue arrangements with Vista affiliates. The Company recognized revenue related to these arrangements of $0.3 million for both the three months ended June 30, 2021 and 2020 and $0.5 million and $0.6 million for the six months ended June 30, 2021 and 2020, respectively. The Company had $0.2 million and $0.3 million in accounts receivable related to these agreements as of June 30, 2021 and December 31, 2020, respectively. In addition, the Company pays for services with Vista affiliates in the normal course of business. The total expenses incurred by the Company for services with Vista affiliates were $0.3 million and $0.1 million for the three months ended June 30, 2021 and 2020, respectively, and $0.5 million and $0.3 million for the six months ended June 30, 2021 and 2020, respectively. The Company had less than $0.1 million in accounts payable related to these expenses as of June 30, 2021 and $0.1 million in accounts payable related to these expenses as of December 31, 2020. Prior to its termination and repayment in full on July 27, 2020, the Company was party to a term loan facility (the “Prior Term Loan”) and revolving credit facility with a consortium of lenders for a principal amount of $205.0 million and principal committed amount of $15.0 million, respectively. During the three and six months ended June 30, 2020, affiliates of Vista were paid $0.8 million and $1.6 million, respectively, in interest on the portion of the Prior Term Loan held by them.

Subsequent events

Subsequent events	6 Months Ended
	Jun. 30, 2021
Subsequent Events [Abstract]
Subsequent events	Subsequent events On July 1, 2021, the Company completed its previously announced acquisition of Wandera, Inc. (“Wandera”) pursuant to the terms of the Agreement and Plan of Merger, dated as of May 5, 2021 (the “Merger Agreement”). Under the terms of the Merger Agreement, the Company paid total cash consideration of $409.2 million subject to certain closing adjustments as set forth in the Merger Agreement. The total consideration consists of an initial payment of $359.2 million at close and deferred consideration of $50.0 million to be paid in $25.0 million increments on October 1, 2021 and December 15, 2021. The acquisition was funded with cash on hand and borrowings under the New Term Loan Facility described below. In connection with the closing of the Wandera acquisition, on July 1, 2021, the Company entered into the Credit Agreement Amendment, which amended the Company’s existing New Credit Agreement. The Credit Agreement Amendment provided for a new 364-day term loan facility (the “New Term Loan Facility”) in an aggregate principal amount of $250.0 million on substantially the same terms and conditions as the Company’s existing New Revolving Credit Facility. The maturity date of the New Term Loan Facility is May 4, 2022. Due to the limited amount of time since the close of the acquisition, information required by ASC 805 is not yet available and will be disclosed in subsequent periods.

Summary of significant accoun_2

Summary of significant accounting policies (Policies)	6 Months Ended
	Jun. 30, 2021
Accounting Policies [Abstract]
Basis of presentation	The accompanying consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”). Certain reclassifications of prior period amounts have been made to conform to the current presentation. In the fourth quarter of 2020, the Company reclassified on-premise subscription revenue from license revenue to subscription revenue in the consolidated statements of operations on a retroactive basis.
Use of estimates	The preparation of the consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities as of the reporting date, and the reported amounts of revenues and expenses during the reporting period. These estimates are based on management’s best knowledge of current events and actions that the Company may undertake in the future and include, but are not limited to, revenue recognition, stock-based compensation, commissions, goodwill and accounting for income taxes. Actual results could differ from those estimates.
Segment and geographic information	Our chief operating decision maker (“CODM”) is our Chief Executive Officer, who reviews financial information presented on a consolidated basis for purposes of making operating decisions, assessing financial performance and allocating resources.
Principles of consolidation	The Company’s significant accounting policies are discussed in Note 2 to the consolidated financial statements included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2020. Except for the accounting policies for leases that were updated as a result of adopting the new accounting standard, there have been no significant changes to these policies that have had a material impact on the Company’s consolidated financial statements and related notes for the three and six months ended June 30, 2021. The following describes the impact of certain policies.
Revenue recognition	The Company applies ASC Topic 606, Revenue from Contracts with Customers (“ASC 606”) and follows a five-step model to determine the appropriate amount of revenue to be recognized in accordance with ASC 606.
Recently issued accounting pronouncements not yet adopted and Adoption of new accounting pronouncements	Recently issued accounting pronouncements not yet adopted From time to time, new accounting pronouncements are issued by the Financial Accounting Standards Board (“FASB”) or other standard setting bodies and adopted by us as of the specified effective date. Unless otherwise discussed, the impact of recently issued standards that are not yet effective will not have a material impact on our financial position or results of operations upon adoption. Financial Instruments — Credit Losses In June 2016, the FASB issued Accounting Standards Update (“ASU”) No. 2016-13, Financial Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (“ASU 2016-13”), which introduces a model based on expected losses to estimate credit losses for most financial assets and certain other instruments. In November 2019, the FASB issued ASU No. 2019-10, Financial Instruments — Credit Losses (Topic 326), Derivatives and Hedging (Topic 815), and Leases (Topic 842): Effective Dates (“ASU 2019-10”). The update allows the extension of the initial effective date for entities which have not yet adopted ASU No. 2016-02, Leases (Topic 842) (“ASU 2016-02”). The standard is effective for annual reporting periods beginning after December 15, 2022, with early adoption permitted. Entities will apply the standard’s provisions by recording a cumulative-effect adjustment to retained earnings. The Company has not yet adopted ASU 2016-13 and is currently evaluating the effect the standard will have on its consolidated financial statements. Reference Rate Reform In March 2020, the FASB issued ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting (“ASU 2020-04”), which provides entities with temporary optional financial reporting alternatives to ease the potential burden in accounting for reference rate reform and includes a provision that allows entities to account for a modified contract as a continuation of an existing contract. ASU 2020-04 is effective upon issuance and can be applied through December 31, 2022. The adoption of this standard is not expected to have a material impact on the Company’s consolidated financial statements. Adoption of new accounting pronouncements Leases In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842) to increase transparency and comparability among organizations related to their leasing arrangements. The update requires lessees to recognize most leases on their balance sheets, with the exception of short-term leases if a policy election is made, while recognizing lease expense on their income statements in a manner similar to current GAAP. The guidance also requires entities to disclose key quantitative and qualitative information about its leasing arrangements. The Company adopted the new lease standard on January 1, 2021 using the optional transition method to the modified retrospective approach. Under this transition provision, results for reporting periods beginning on January 1, 2021 are presented under ASC Topic 842, Leases (“ASC 842”) while prior period amounts continue to be reported and disclosed in accordance with the Company’s historical accounting treatment under ASC Topic 840, Leases (“ASC 840”). To reduce the burden of adoption and ongoing compliance with ASC 842, a number of practical expedients and policy elections are available under the new guidance. The Company elected the “package of practical expedients” permitted under the transition guidance, which among other things, did not require reassessment of whether contracts entered into prior to adoption are or contain leases, and allowed carryforward of the historical lease classification for existing leases. The Company has not elected to adopt the “hindsight” practical expedient, and therefore measured the right-of-use (“ROU”) asset and lease liability using the remaining portion of the lease term at adoption on January 1, 2021. The Company made an accounting policy election under ASC 842 not to recognize ROU assets and lease liabilities for leases with a term of twelve months or less. For all other leases, the Company recognizes ROU assets and lease liabilities based on the present value of lease payments over the lease term at the commencement date of the lease (or January 1, 2021 for existing leases upon the adoption of ASC 842). The ROU assets also include any initial direct costs incurred and lease payments made at or before the commencement date and are reduced by any lease incentives. Future lease payments may include fixed rent escalation clauses or payments that depend on an index (such as the consumer price index). Subsequent changes to an index and other periodic market-rate adjustments to base rent are recorded in variable lease expense in the period incurred. The Company has made an accounting policy election to account for lease and non-lease components in its contracts as a single lease component for all asset classes. The non-lease components typically represent additional services transferred to the Company, such as common area maintenance for real estate, which are variable in nature and recorded in variable lease expense in the period incurred. The Company uses its incremental borrowing rate to determine the present value of lease payments as the Company’s leases do not have a readily determinable implicit discount rate. The incremental borrowing rate is the rate of interest the Company would have to pay to borrow on a collateralized basis over a similar term and amount in a similar economic environment. Judgement is applied in assessing factors such as Company specific credit risk, lease term, nature and quality of the underlying collateral, currency and economic environment in determining the incremental borrowing rate to apply to each lease. Upon adoption, the Company recorded ROU assets and lease liabilities of approximately $25.0 million and $28.6 million, respectively, related to the Company’s operating leases. The adoption of the new lease standard did not materially impact our consolidated statements of operations or consolidated statements of cash flows. See Note 6 for more information. Debt with Conversion and Other Options and Contracts in Entity’s Own Equity In August 2020, the FASB issued ASU No. 2020-06, Debt — Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging — Contracts in Entity’s Own Equity (Subtopic 815-40): Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity (“ASU 2020-06”), which simplifies the accounting for certain financial instruments with characteristics of liabilities and equity. Among other changes, the standard eliminates the beneficial conversion and cash conversion accounting models for convertible instruments. As a result, entities will account for a convertible debt instrument wholly as debt unless the instrument contains features that require bifurcation as a derivative in accordance with ASC Topic 815, Derivatives and Hedging, or a convertible debt instrument was issued at a substantial premium. In addition, the amendments also require the if-converted method to be applied for all convertible instruments when calculating diluted earnings per share. The standard is effective for fiscal years beginning after December 15, 2021, including interim periods within those fiscal years. Early adoption is permitted. The Company early adopted the new standard on January 1, 2021. The adoption of the standard did not have a material impact on the Company’s consolidated financial statements.

Basis of presentation and des_2

Basis of presentation and description of business (Tables)	6 Months Ended
	Jun. 30, 2021
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Schedule of Revenue by Geographic Location	Revenue by geographic region as determined based on the end user customer address was as follows: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 (1) 2021 (2) 2020 (1) (As Revised) (As Revised) (in thousands) Revenue: The Americas $ 64,726 $ 48,145 $ 125,543 $ 95,016 Europe, the Middle East, India, and Africa 15,655 10,631 30,178 20,561 Asia Pacific 5,857 3,488 11,244 6,740 $ 86,238 $ 62,264 $ 166,965 $ 122,317 (1) Certain prior period amounts have been revised to correct immaterial errors. See above for more information. (2) Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See above for more information.
Schedule of Error Corrections and Prior Period Adjustments	The tables below provide reconciliations of our previously reported amounts to revised amounts to correct for these immaterial errors in our consolidated financial statements as of and for the years ended December 31, 2020, 2019 and 2018 and our unaudited consolidated financial statements as of and for the quarter ended March 31, 2021 and as of and for the quarter and year-to-date periods ended June 30, 2020. December 31, 2020 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Assets Current assets: Cash and cash equivalents $ 194,868 $ — $ — $ 194,868 Trade accounts receivable, net of allowances 69,056 — — 69,056 Income taxes receivable 632 — — 632 Deferred contract costs 9,959 (1,675) — 8,284 Prepaid expenses 13,283 — — 13,283 Other current assets 1,113 — — 1,113 Total current assets 288,911 (1,675) — 287,236 Equipment and leasehold improvements, net 12,755 — 2,375 15,130 Goodwill 541,480 — — 541,480 Other intangible assets, net 202,878 — — 202,878 Deferred contract costs, non-current 26,770 (4,568) — 22,202 Other assets 5,359 — — 5,359 Total assets $ 1,078,153 $ (6,243) $ 2,375 $ 1,074,285 Liabilities and stockholders’ equity Current liabilities: Accounts payable $ 6,967 $ — $ — $ 6,967 Accrued liabilities 31,574 — 342 31,916 Income taxes payable 713 — — 713 Deferred revenues 160,443 — (441) 160,002 Total current liabilities 199,697 — (99) 199,598 Deferred revenues, non-current 45,507 — — 45,507 Deferred tax liability, net 6,422 (1,535) 200 5,087 Other liabilities 11,046 — 2,033 13,079 Total liabilities 262,672 (1,535) 2,134 263,271 Commitments and contingencies Stockholders’ equity: Preferred stock — — — — Common stock 117 — — 117 Additional paid‑in capital 903,116 — — 903,116 Accumulated deficit (87,752) (4,708) 241 (92,219) Total stockholders’ equity 815,481 (4,708) 241 811,014 Total liabilities and stockholders’ equity $ 1,078,153 $ (6,243) $ 2,375 $ 1,074,285 Year Ended December 31, 2020 As Previously Reported Adjustments As Revised Commissions Other (in thousands, except share and per share amounts) Revenue: Subscription $ 249,192 $ — $ (313) $ 248,879 Services 14,525 — (6) 14,519 License 5,734 — — 5,734 Total revenue 269,451 — (319) 269,132 Cost of revenue: Cost of subscription (exclusive of amortization expense shown below) 39,323 — 206 39,529 Cost of services (exclusive of amortization expense shown below) 10,712 — 14 10,726 Amortization expense 10,753 — — 10,753 Total cost of revenue 60,788 — 220 61,008 Gross profit 208,663 — (539) 208,124 Operating expenses: Sales and marketing 96,251 2,497 137 98,885 Research and development 52,431 — 82 52,513 General and administrative 51,904 — (301) 51,603 Amortization expense 22,575 — — 22,575 Total operating expenses 223,161 2,497 (82) 225,576 Loss from operations (14,498) (2,497) (457) (17,452) Interest expense, net (10,741) — — (10,741) Loss on extinguishment of debt (5,213) — — (5,213) Foreign currency transaction loss (722) — — (722) Other income, net 91 — — 91 Loss before income tax benefit (31,083) (2,497) (457) (34,037) Income tax benefit 8,312 619 1,024 9,955 Net loss $ (22,771) $ (1,878) $ 567 $ (24,082) Net loss per share, basic and diluted $ (0.21) $ (0.22) Weighted-average shares used to compute net loss per share, basic and diluted 108,908,597 108,908,597 Stock Class Additional Paid‑In Accumulated Stockholders’ Common Shares Amount (in thousands, except share amounts) As Previously Reported Balance, December 31, 2019 102,843,612 $ 103 $ 568,756 $ (64,981) $ 503,878 Issuance of common stock upon initial public offering, net of underwriting discounts and commissions, offering costs and tax 13,500,000 14 322,399 — 322,413 Private placement 85,880 — 2,233 — 2,233 Exercise of stock options 526,460 — 2,985 — 2,985 Vesting of restricted stock units 36,520 — — — — Share‑based compensation — — 6,743 — 6,743 Net loss — — — (22,771) (22,771) Balance, December 31, 2020 116,992,472 $ 117 $ 903,116 $ (87,752) $ 815,481 Commissions Adjustment Balance, December 31, 2019 — $ — $ — $ (2,830) $ (2,830) Issuance of common stock upon initial public offering, net of underwriting discounts and commissions, offering costs and tax — — — — — Private placement — — — — — Exercise of stock options — — — — — Vesting of restricted stock units — — — — — Share‑based compensation — — — — — Net loss — — — (1,878) (1,878) Balance, December 31, 2020 — $ — $ — $ (4,708) $ (4,708) Other Adjustments Balance, December 31, 2019 — $ — $ — $ (326) $ (326) Issuance of common stock upon initial public offering, net of underwriting discounts and commissions, offering costs and tax — — — — — Private placement — — — — — Exercise of stock options — — — — — Vesting of restricted stock units — — — — — Share‑based compensation — — — — — Net loss — — — 567 567 Balance, December 31, 2020 — $ — $ — $ 241 $ 241 As Revised Balance, December 31, 2019 102,843,612 $ 103 $ 568,756 $ (68,137) $ 500,722 Issuance of common stock upon initial public offering, net of underwriting discounts and commissions, offering costs and tax 13,500,000 14 322,399 — 322,413 Private placement 85,880 — 2,233 — 2,233 Exercise of stock options 526,460 — 2,985 — 2,985 Vesting of restricted stock units 36,520 — — — — Share‑based compensation — — 6,743 — 6,743 Net loss — — — (24,082) (24,082) Balance, December 31, 2020 116,992,472 $ 117 $ 903,116 $ (92,219) $ 811,014 Year Ended December 31, 2020 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Cash flows from operating activities Net loss $ (22,771) $ (1,878) $ 567 $ (24,082) Adjustments to reconcile net loss to cash provided by operating activities: Depreciation and amortization expense 38,168 — 343 38,511 Amortization of deferred contract costs 9,647 (1,694) — 7,953 Amortization of debt issuance costs 773 — — 773 Provision for bad debt expense and returns 1,024 — — 1,024 Gain on disposal of equipment and leasehold improvements (29) — 29 — Loss on extinguishment of debt 5,213 — — 5,213 Share‑based compensation 6,743 — — 6,743 Deferred tax benefit (8,675) (619) (1,024) (10,318) Adjustment to contingent consideration (1,000) — — (1,000) Other (263) — (227) (490) Changes in operating assets and liabilities: Trade accounts receivable (23,170) — 58 (23,112) Income tax receivable/payable (766) — — (766) Prepaid expenses and other assets (4,119) — 499 (3,620) Deferred contract costs (24,589) 4,191 — (20,398) Deferred taxes 145 — (145) — Accounts payable 3,888 — 138 4,026 Accrued liabilities 5,501 — — 5,501 Deferred revenue 65,125 — (180) 64,945 Other liabilities 1,898 — — 1,898 Net cash provided by operating activities 52,743 — 58 52,801 Cash flows from investing activities Acquisition, net of cash acquired (2,512) — — (2,512) Purchases of equipment and leasehold improvements (4,368) — — (4,368) Proceeds from sale of equipment and leasehold improvements 4 — — 4 Net cash used in investing activities (6,876) — — (6,876) Cash flows from financing activities Debt issuance costs (1,264) — — (1,264) Payment of debt (205,000) — — (205,000) Payment of debt extinguishment costs (2,050) — — (2,050) Proceeds from initial public offering, net of underwriting discounts and commissions 326,316 — — 326,316 Cash paid for offering costs (7,256) — — (7,256) Proceeds from private placement 2,233 — — 2,233 Proceeds from the exercise of stock options 2,985 — — 2,985 Net cash provided by financing activities 115,964 — — 115,964 Effect of exchange rate changes on cash and cash equivalents 604 — — 604 Net increase in cash and cash equivalents 162,435 — 58 162,493 Cash and cash equivalents, beginning of period 32,433 — (58) 32,375 Cash and cash equivalents, end of period $ 194,868 $ — $ — $ 194,868 Supplemental disclosures of cash flow information: Cash paid for interest $ 12,649 $ — $ — $ 12,649 Cash paid for income taxes, net of refunds 1,394 — — 1,394 December 31, 2019 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Assets Current assets: Cash and cash equivalents $ 32,433 $ — $ (58) $ 32,375 Trade accounts receivable, net of allowances 46,513 — 58 46,571 Income taxes receivable 14 — — 14 Deferred contract costs 5,553 (932) — 4,621 Prepaid expenses 10,935 — (2,841) 8,094 Other current assets 3,133 — 499 3,632 Total current assets 98,581 (932) (2,342) 95,307 Equipment and leasehold improvements, net 12,477 — 2,718 15,195 Goodwill 539,818 — — 539,818 Other intangible assets, net 235,099 — — 235,099 Deferred contract costs, non-current 16,234 (2,814) — 13,420 Other assets 2,599 — 2,841 5,440 Total assets $ 904,808 $ (3,746) $ 3,217 $ 904,279 Liabilities and stockholders’ equity Current liabilities: Accounts payable $ 3,684 $ — $ (138) $ 3,546 Accrued liabilities 26,927 — 342 27,269 Income taxes payable 819 — — 819 Deferred revenues 120,089 — (261) 119,828 Total current liabilities 151,519 — (57) 151,462 Deferred revenues, non-current 20,621 — — 20,621 Deferred tax liability, net 18,133 (916) 1,224 18,441 Debt 201,319 — — 201,319 Other liabilities 9,338 — 2,376 11,714 Total liabilities 400,930 (916) 3,543 403,557 Commitments and contingencies Stockholders’ equity: Preferred stock — — — — Common stock 103 — — 103 Additional paid‑in capital 568,756 — — 568,756 Accumulated deficit (64,981) (2,830) (326) (68,137) Total stockholders’ equity 503,878 (2,830) (326) 500,722 Total liabilities and stockholders’ equity $ 904,808 $ (3,746) $ 3,217 $ 904,279 Year Ended December 31, 2019 As Previously Reported Adjustments As Revised Commissions Other (in thousands, except share and per share amounts) Revenue: Subscription $ 175,189 $ — $ (71) $ 175,118 Services 19,008 — 6 19,014 License 9,830 — 3 9,833 Total revenue 204,027 — (62) 203,965 Cost of revenue: Cost of subscription (exclusive of amortization expense shown below) 31,539 — (82) 31,457 Cost of services (exclusive of amortization expense shown below) 14,224 — 15 14,239 Amortization expense 10,266 — — 10,266 Total cost of revenue 56,029 — (67) 55,962 Gross profit 147,998 — 5 148,003 Operating expenses: Sales and marketing 71,006 1,991 106 73,103 Research and development 42,829 — 69 42,898 General and administrative 32,003 — (494) 31,509 Amortization expense 22,416 — — 22,416 Total operating expenses 168,254 1,991 (319) 169,926 Loss from operations (20,256) (1,991) 324 (21,923) Interest expense, net (21,423) — — (21,423) Foreign currency transaction loss (1,252) — — (1,252) Other income, net 220 — — 220 Loss before income tax benefit (42,711) (1,991) 324 (44,378) Income tax benefit 10,111 488 (566) 10,033 Net loss $ (32,600) $ (1,503) $ (242) $ (34,345) Net loss per share, basic and diluted $ (0.32) $ (0.33) Weighted-average shares used to compute net loss per share, basic and diluted 102,752,092 102,752,092 Stock Class Additional Paid‑In Accumulated Stockholders’ Common Shares Amount (in thousands, except share amounts) As Previously Reported Balance, December 31, 2018 102,649,701 $ 103 $ 565,372 $ (32,381) $ 533,094 Exercise of stock options 168,391 — 923 — 923 Vesting of restricted stock units 25,520 — — — — Share‑based compensation — — 2,461 — 2,461 Net loss — — — (32,600) (32,600) Balance, December 31, 2019 102,843,612 $ 103 $ 568,756 $ (64,981) $ 503,878 Commissions Adjustment Balance, December 31, 2018 — $ — $ — $ (1,327) $ (1,327) Exercise of stock options — — — — — Vesting of restricted stock units — — — — — Share‑based compensation — — — — — Net loss — — — (1,503) (1,503) Balance, December 31, 2019 — $ — $ — $ (2,830) $ (2,830) Other Adjustments Balance, December 31, 2018 — $ — $ — $ (84) $ (84) Exercise of stock options — — — — — Vesting of restricted stock units — — — — — Share‑based compensation — — — — — Net loss — — — (242) (242) Balance, December 31, 2019 — $ — $ — $ (326) $ (326) As Revised Balance, December 31, 2018 102,649,701 $ 103 $ 565,372 $ (33,792) $ 531,683 Exercise of stock options 168,391 — 923 — 923 Vesting of restricted stock units 25,520 — — — — Share‑based compensation — — 2,461 — 2,461 Net loss — — — (34,345) (34,345) Balance, December 31, 2019 102,843,612 $ 103 $ 568,756 $ (68,137) $ 500,722 Year Ended December 31, 2019 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Cash flows from operating activities Net loss $ (32,600) $ (1,503) $ (242) $ (34,345) Adjustments to reconcile net loss to cash provided by operating activities: Depreciation and amortization expense 36,807 — 275 37,082 Amortization of deferred contract costs 6,250 (1,014) — 5,236 Amortization of debt issuance costs 1,120 — — 1,120 Provision for bad debt expense and returns 279 — — 279 Gain on disposal of equipment and leasehold improvements (17) — 17 — Share‑based compensation 2,461 — — 2,461 Deferred tax benefit (11,247) (488) 566 (11,169) Adjustment to contingent consideration 200 — — 200 Other — — (292) (292) Changes in operating assets and liabilities: Trade accounts receivable (14,741) — (58) (14,799) Income tax receivable/payable 559 — — 559 Prepaid expenses and other assets (4,585) — (521) (5,106) Deferred contract costs (17,050) 3,005 — (14,045) Accounts payable 1,138 — (138) 1,000 Accrued liabilities 6,390 — (41) 6,349 Deferred revenue 36,998 — 376 37,374 Other liabilities (58) — — (58) Net cash provided by operating activities 11,904 — (58) 11,846 Cash flows from investing activities Acquisition, net of cash acquired (40,173) — — (40,173) Purchases of equipment and leasehold improvements (7,190) — — (7,190) Net cash used in investing activities (47,363) — — (47,363) Cash flows from financing activities Proceeds from debt 40,000 — — 40,000 Debt issuance costs (1,550) — — (1,550) Payment of debt (10,000) — — (10,000) Cash paid for offering costs (721) — — (721) Proceeds from the exercise of stock options 923 — — 923 Net cash provided by financing activities 28,652 — — 28,652 Net decrease in cash and cash equivalents (6,807) — (58) (6,865) Cash and cash equivalents, beginning of period 39,240 — — 39,240 Cash and cash equivalents, end of period $ 32,433 $ — $ (58) $ 32,375 Supplemental disclosures of cash flow information: Cash paid for interest $ 20,693 $ — $ — $ 20,693 Cash paid for income taxes, net of refunds 596 — — 596 Non-cash investing activities: Leasehold improvements acquired through lease incentives $ — $ — $ 2,672 $ 2,672 December 31, 2018 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Assets Current assets: Cash and cash equivalents $ 39,240 $ — $ — $ 39,240 Trade accounts receivable, net of allowances 30,854 — — 30,854 Income taxes receivable 65 — — 65 Deferred contract costs 2,526 (398) — 2,128 Prepaid expenses 6,682 — (207) 6,475 Other current assets 922 — 185 1,107 Total current assets 80,289 (398) (22) 79,869 Equipment and leasehold improvements, net 9,228 — 321 9,549 Goodwill 501,145 — — 501,145 Other intangible assets, net 252,171 — — 252,171 Deferred contract costs, non-current 8,461 (1,357) — 7,104 Other assets 2,090 — — 2,090 Total assets $ 853,384 $ (1,755) $ 299 $ 851,928 Liabilities and stockholders’ equity Current liabilities: Accounts payable $ 2,343 $ — $ — $ 2,343 Accrued liabilities 18,809 — 94 18,903 Income taxes payable 147 — — 147 Deferred revenues 86,220 — (637) 85,583 Total current liabilities 107,519 — (543) 106,976 Deferred revenues, non-current 14,442 — — 14,442 Deferred tax liability, net 26,384 (428) 658 26,614 Debt 171,749 — — 171,749 Other liabilities 196 — 268 464 Total liabilities 320,290 (428) 383 320,245 Commitments and contingencies Stockholders’ equity: Preferred stock — — — — Common stock 103 — — 103 Additional paid‑in capital 565,372 — — 565,372 Accumulated deficit (32,381) (1,327) (84) (33,792) Total stockholders’ equity 533,094 (1,327) (84) 531,683 Total liabilities and stockholders’ equity $ 853,384 $ (1,755) $ 299 $ 851,928 Year Ended December 31, 2018 As Previously Reported Adjustments As Revised Commissions Other (in thousands, except share and per share amounts) Revenue: Subscription $ 113,040 $ — $ 827 $ 113,867 Services 20,206 — (5) 20,201 License 13,316 — — 13,316 Total revenue 146,562 — 822 147,384 Cost of revenue: Cost of subscription (exclusive of amortization expense shown below) 24,088 — 11 24,099 Cost of services (exclusive of amortization expense shown below) 16,246 — 4 16,250 Amortization expense 8,969 — — 8,969 Total cost of revenue 49,303 — 15 49,318 Gross profit 97,259 — 807 98,066 Operating expenses: Sales and marketing 51,976 1,755 18 53,749 Research and development 31,515 — 12 31,527 General and administrative 22,270 — 174 22,444 Amortization expense 21,491 — — 21,491 Total operating expenses 127,252 1,755 204 129,211 Loss from operations (29,993) (1,755) 603 (31,145) Interest expense, net (18,203) — — (18,203) Foreign currency transaction loss (418) — — (418) Other income, net 221 — — 221 Loss before income tax benefit (48,393) (1,755) 603 (49,545) Income tax benefit 12,137 428 (599) 11,966 Net loss $ (36,256) $ (1,327) $ 4 $ (37,579) Net loss per share, basic and diluted $ (0.35) $ (0.37) Weighted-average shares used to compute net loss per share, basic and diluted 102,325,465 102,325,465 Stock Class Additional Paid‑In Retained Earnings (Accumulated Stockholders’ Common Shares Amount (in thousands, except share amounts) As Previously Reported Balance, December 31, 2017 102,300,010 $ 102 $ 561,288 $ 3,875 $ 565,265 Exercise of stock options 322,851 1 1,769 — 1,770 Vesting of restricted stock units 26,840 — — — — Share‑based compensation — — 2,315 — 2,315 Net loss — — — (36,256) (36,256) Balance, December 31, 2018 102,649,701 $ 103 $ 565,372 $ (32,381) $ 533,094 Commissions Adjustment Balance, December 31, 2017 — $ — $ — $ — $ — Exercise of stock options — — — — — Vesting of restricted stock units — — — — — Share‑based compensation — — — — — Net loss — — — (1,327) (1,327) Balance, December 31, 2018 — $ — $ — $ (1,327) $ (1,327) Other Adjustments Balance, December 31, 2017 — $ — $ — $ (88) $ (88) Exercise of stock options — — — — — Vesting of restricted stock units — — — — — Share‑based compensation — — — — — Net loss — — — 4 4 Balance, December 31, 2018 — $ — $ — $ (84) $ (84) As Revised Balance, December 31, 2017 102,300,010 $ 102 $ 561,288 $ 3,787 $ 565,177 Exercise of stock options 322,851 1 1,769 — 1,770 Vesting of restricted stock units 26,840 — — — — Share‑based compensation — — 2,315 — 2,315 Net loss — — — (37,579) (37,579) Balance, December 31, 2018 102,649,701 $ 103 $ 565,372 $ (33,792) $ 531,683 Year Ended December 31, 2018 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Cash flows from operating activities Net loss $ (36,256) $ (1,327) $ 4 $ (37,579) Adjustments to reconcile net loss to cash provided by operating activities: Depreciation and amortization expense 33,914 — 48 33,962 Amortization of deferred contract costs 3,391 (527) — 2,864 Amortization of debt issuance costs 513 — — 513 Provision for bad debt expense and returns 37 — — 37 Loss on disposal of equipment and leasehold improvements 14 — (14) — Share‑based compensation 2,315 — — 2,315 Deferred tax benefit (12,550) (428) 599 (12,379) Other — — (34) (34) Changes in operating assets and liabilities: Trade accounts receivable (3,353) — — (3,353) Income tax receivable/payable (977) — — (977) Prepaid expenses and other assets (2,555) — (2) (2,557) Deferred contract costs (13,222) 2,282 — (10,940) Accounts payable (313) — — (313) Accrued liabilities 5,965 — 36 6,001 Deferred revenue 32,476 — (637) 31,839 Other liabilities (39) — — (39) Net cash provided by operating activities 9,360 — — 9,360 Cash flows from investing activities Acquisition, net of cash acquired (2,893) — — (2,893) Purchases of equipment and leasehold improvements (2,909) — — (2,909) Net cash used in investing activities (5,802) — — (5,802) Cash flows from financing activities Proceeds from the exercise of stock options 1,770 — — 1,770 Net cash provided by financing activities 1,770 — — 1,770 Net increase in cash and cash equivalents 5,328 — — 5,328 Cash and cash equivalents, beginning of period 33,912 — — 33,912 Cash and cash equivalents, end of period $ 39,240 $ — $ — $ 39,240 Supplemental disclosures of cash flow information: Cash paid for interest $ 17,835 $ — $ — $ 17,835 Cash paid for income taxes, net of refunds 1,461 — — 1,461 Non-cash investing activities: Leasehold improvements acquired through lease incentives $ — $ — $ 369 $ 369 March 31, 2021 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Assets Current assets: Cash and cash equivalents $ 196,190 $ — $ — $ 196,190 Trade accounts receivable, net of allowances 75,882 — — 75,882 Income taxes receivable 632 — — 632 Deferred contract costs 11,155 (1,942) — 9,213 Prepaid expenses 15,009 — — 15,009 Other current assets 2,325 — — 2,325 Total current assets 301,193 (1,942) — 299,251 Equipment and leasehold improvements, net 16,965 — (186) 16,779 Goodwill 541,850 — — 541,850 Other intangible assets, net 197,504 — — 197,504 Deferred contract costs, non-current 28,774 (5,136) — 23,638 Other assets 28,898 — — 28,898 Total assets $ 1,115,184 $ (7,078) $ (186) $ 1,107,920 Liabilities and stockholders’ equity Current liabilities: Accounts payable $ 5,744 $ — $ — $ 5,744 Accrued liabilities 28,131 — — 28,131 Income taxes payable 1,153 — (87) 1,066 Deferred revenues 167,868 — — 167,868 Total current liabilities 202,896 — (87) 202,809 Deferred revenues, non-current 53,711 — — 53,711 Deferred tax liability, net 5,475 (1,465) 275 4,285 Other liabilities 33,839 — — 33,839 Total liabilities 295,921 (1,465) 188 294,644 Commitments and contingencies Stockholders’ equity: Preferred stock — — — — Common stock 118 — — 118 Additional paid‑in capital 909,966 — — 909,966 Accumulated deficit (90,821) (5,613) (374) (96,808) Total stockholders’ equity 819,263 (5,613) (374) 813,276 Total liabilities and stockholders’ equity $ 1,115,184 $ (7,078) $ (186) $ 1,107,920 Three Months Ended March 31, 2021 As Previously Reported Adjustments As Revised Commissions Other (in thousands, except share and per share amounts) Revenue: Subscription $ 74,923 $ — $ (441) $ 74,482 Services 4,003 — — 4,003 License 2,242 — — 2,242 Total revenue 81,168 — (441) 80,727 Cost of revenue: Cost of subscription (exclusive of amortization expense shown below) 12,014 — — 12,014 Cost of services (exclusive of amortization expense shown below) 2,465 — — 2,465 Amortization expense 2,777 — — 2,777 Total cost of revenue 17,256 — — 17,256 Gross profit 63,912 — (441) 63,471 Operating expenses: Sales and marketing 29,332 835 — 30,167 Research and development 15,626 — — 15,626 General and administrative 16,105 — 139 16,244 Amortization expense 5,627 — — 5,627 Total operating expenses 66,690 835 139 67,664 Loss from operations (2,778) (835) (580) (4,193) Interest expense, net (55) — — (55) Foreign currency transaction loss (171) — (47) (218) Other income, net — — — — Loss before income tax provision (3,004) (835) (627) (4,466) Income tax provision (65) (70) 12 (123) Net loss $ (3,069) $ (905) $ (615) $ (4,589) Net loss per share, basic and diluted $ (0.03) $ (0.04) Weighted-average shares used to compute net loss per share, basic and diluted 117,386,322 117,386,322 Stock Class Additional Paid‑In Accumulated Deficit Stockholders’ Common Shares Amount (in thousands, except share amounts) As Previously Reported Balance, December 31, 2020 116,992,472 $ 117 $ 903,116 $ (87,752) $ 815,481 Exercise of stock options 713,423 1 4,018 — 4,019 Share‑based compensation — — 2,832 — 2,832 Net loss — — — (3,069) (3,069) Balance, March 31, 2021 117,705,895 $ 118 $ 909,966 $ (90,821) $ 819,263 Commissions Adjustment Balance, December 31, 2020 — $ — $ — $ (4,708) $ (4,708) Exercise of stock options — — — — — Share‑based compensation — — — — — Net loss — — — (905) (905) Balance, March 31, 2021 — $ — $ — $ (5,613) $ (5,613) Other Adjustments Balance, December 31, 2020 — $ — $ — $ 241 $ 241 Exercise of stock options — — — — — Share‑based compensation — — — — — Net loss — — — (615) (615) Balance, March 31, 2021 — $ — $ — $ (374) $ (374) As Revised Balance, December 31, 2020 116,992,472 $ 117 $ 903,116 $ (92,219) $ 811,014 Exercise of stock options 713,423 1 4,018 — 4,019 Share‑based compensation — — 2,832 — 2,832 Net loss — — — (4,589) (4,589) Balance, March 31, 2021 117,705,895 $ 118 $ 909,966 $ (96,808) $ 813,276 Three Months Ended March 31, 2021 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Cash flows from operating activities Net loss $ (3,069) $ (905) $ (615) $ (4,589) Adjustments to reconcile net loss to cash provided by operating activities: Depreciation and amortization expense 9,784 — — 9,784 Amortization of deferred contract costs 3,296 (596) — 2,700 Amortization of debt issuance costs 69 — — 69 Non-cash lease expense 1,267 — — 1,267 Provision for bad debt expense and returns 159 — — 159 Share‑based compensation 2,832 — — 2,832 Deferred tax benefit (758) 70 75 (613) Adjustment to contingent consideration 300 — — 300 Other 62 — 139 201 Changes in operating assets and liabilities: Trade accounts receivable (7,066) — — (7,066) Income tax receivable/payable 463 — (87) 376 Prepaid expenses and other assets (3,317) — — (3,317) Deferred contract costs (6,496) 1,431 — (5,065) Accounts payable (1,191) — — (1,191) Accrued liabilities (7,694) — 11 (7,683) Deferred revenue 15,472 — 441 15,913 Other liabilities (90) — 36 (54) Net cash provided by operating activities 4,023 — — 4,023 Cash flows from investing activities Acquisition, net of cash acquired (3,041) — — (3,041) Purchases of equipment and leasehold improvements (3,290) — — (3,290) Proceeds from sale of equipment and leasehold improvements 12 — — 12 Net cash used in investing activities (6,319) — — (6,319) Cash flows from financing activities Proceeds from the exercise of stock options 4,019 — — 4,019 Net cash provided by financing activities 4,019 — — 4,019 Effect of exchange rate changes on cash and cash equivalents (401) (401) Net increase in cash and cash equivalents 1,322 — — 1,322 Cash and cash equivalents, beginning of period 194,868 — — 194,868 Cash and cash equivalents, end of period $ 196,190 $ — $ — $ 196,190 Supplemental disclosures of cash flow information: Cash paid for interest $ 3 $ — $ — $ 3 Cash paid for income taxes, net of refunds 351 — — 351 Operating lease assets obtained in exchange for operating lease liabilities (19) — — (19) June 30, 2020 As Previously Reported Adjustments As Revised Commissions Other (in thousands) Assets Current assets: Cash and cash equivalents $ 38,424 $ — $ — $ 38,424 Trade accounts receivable, net of allowances 53,275 — — 53,275 Income taxes receivable 554 — — 554 Deferred contract costs 7,270 (1,277) — 5,993 Prepaid expenses 10,880 — — 10,880 Other current assets 6,314 — — 6,314 Total current assets 116,717 (1,277) — 115,440 Equipment and leasehold improvements, net 11,494 — 2,550 14,044 Goodwill 539,818 — — 539,818 Other intangible assets, net 218,430 — — 218,430 Deferred contract costs, non-current 20,334 (3,703) — 16,631 Other assets 2,557 — — 2,557 Total assets $ 909,350 $ (4,980) $ 2,550 $ 906,920 Liabilities and stockholders’ equity Current liabilities: Accounts payable $ 3,909 $ — $ (194) $ 3,715 Accrued liabilities 26,099 — 342 26,441 Income taxes payable 1,081 — — 1,081 Deferred revenues 130,309 — (456) 129,853 Total current liabilities 161,398 — (308) 161,090 Deferred revenues, non-current 27,429 — — 27,429 Deferred tax liability, net 14,913 (1,227) 1,670 15,356 Debt 201,891 — — 201,891 Other liabilities 6,876 — 2,208 9,084 Total liabilities 412,507 (1,227) 3,570 414,850 Commitments and contingencies Stockholders’ equity: Preferred stock — — — — Common stock 103 — — 103 Additional paid‑in capital 570,434 — — 570,434 Accumulated deficit (73,694) (3,753) (1,020) (78,467) Total stockholders’ equity 496,843 (3,753) (1,020) 492,070 Total liabilities and stockholders’ equity $ 909,350 $ (4,980) $ 2,550 $ 906,920 Three Months Ended June 30, 2020 As Previously Reported (1) Adjustments As Revised Commissions Other (in thousands, except share and per share amounts) Revenue: Subscription $ 58,748 $ — $ (148) $ 58,600 Services 2,451 — 181 2,632 License 1,032 — — 1,032 Total revenue 62,231 — 33 62,264 Cost of revenue: Cost of subscription (exclusive of amortization expense shown below) 8,762 — (22) 8,740 Cost of services (exclusive of amortization expense shown below) 2,207 — 3 2,210 Amortization expense 2,678 — — 2,678 Total cost of revenue 13,647 — (19) 13,628 Gross profit 48,584 — 52 48,636 Operating expenses: Sales and marketing 20,202 544 35 20,781 Research and development 11,929 — 20 11,949 General and administrative 6,603 — (75) 6,528 Amortization expense 5,634 — — 5,634 Total operating expenses 44,368 544 (20) 44,892 Income from operations 4,216 (544) 72 3,744 Interest expense, net (4,690) — — (4,690) Foreign currency transaction loss (13) — — (13) Other income, net 36 — — 36 Loss before income tax benefit (451) (544) 72 (923) Income tax benefit 28 142 (81) 89 Net loss $ (423) $ (402) $ (9) $ (834) Net loss per share, basic and diluted $ (0.00) $ (0.01) Weighted-average shares used to compute net loss per share, basic and diluted 102,862,404 102,862,404 (1) Previously reported amounts reflect the reclassification of on-premise subscription revenue from license revenue to subscription revenue, which we applied on a retrospective basis in the fourth quarter of 2020. See further information in Basis of Presentation above. Six Months Ended June 30, 2020 As Previously Reported (1) Adjustments As Revised Commissions Other (in thousands, except share and per share amounts) Revenue: Subscription $ 113,366 $ — $ (562) $ 112,804 Services 6,461 — 258 6,719 License 2,794 — — 2,794 Total revenue 122,621 — (304) 122,317 Cost of revenue: Cost of subscription (exclusive of amortization expense shown below) 18,010 — (22) 17,988 Cost of services (exclusive of amortization expense shown below) 5,293 — 7 5,300 Amortization expense 5,355 — — 5,355 Total cost of revenue 28,658 — (15) 28,643 Gross profit 93,963 — (289) 93,674 Operating expenses: Sales and marketing 42,484 1,234 67 43,785 Research and development 24,546 — 41 24,587 General and administrative 17,892 — (149) 17,743 Amortization expense 11,308 — — 11,308 Total operating expenses 96,230 1,234 (41) 97,423 Loss from operations (2,267) (1,234) (248) (3,749) Interest expense, net (9,468) — — (9,468) Foreign currency transaction loss (317) — — (317) Other income, net 91 — — 91 Loss before income tax benefit (11,961) (1,234) (248) (13,443) Income tax benefit 3,248 311 (446) 3,113 Net loss $ (8,713) $ (923) $ (694) $ (10,330) Net loss per share, basic and diluted $ (0.08) $ (0.10) Weighted-average shares used to compute net loss per share, basic and diluted 102,861,475 102,861,475 (1) Previously reported amounts reflect the reclassification of on-premise subscription revenue from license revenue to subscription revenue, which we applied on a retrospective basis in the fourth quarter of 2020. See further information in Basis of Presentation above. Stock Class Additional Paid‑In Accumulated Stockholders’ Common Shares Amount (in thousands, except share amounts) As Previously Reported Balance, March 31, 2020 102,862,404 $ 103 $ 569,670 $ (73,271) $ 496,502 Exercise of stock options — — — — — Share‑based compensation — — 764 — 764 Net loss — — — (423) (423) Balance, June 30, 2020 102,862,404 $ 103 $ 570,434 $ (73,694) $ 496,843 Commissions Adjustment Balance, March 31, 2020 — $ — $ — $ (3,351) $ (3,351) Exercise of stock options — — — — — Share‑based compensation — — — — — Net loss — — — (402) (402) Balance, June 30, 2020 — $ — $ — $ (3,753) $ (3,753) Other Adjustments Balance, March 31, 2020 — $ — $ — $ (1,011) $ (1,011) Exercise of stock options — — — — — Share‑based compensation — — — — — Net loss — — — (9) (9) Balance, June 30, 2020 — $ — $ — $ (1,020) $ (1,020) As Revised Balance, March 31, 2020 102,862,404 $ 103 $ 569,670 $ (77,633) $ 492,140 Exercise of stock options — — — — — Share‑based compensation — — 764 — 764 Net loss — — — (834) (834) Balance, June 30, 2020 102,862,404 $ 103 $ 570,434 $ (78,467) $ 492,070 Stock Class Additional Paid‑In Accumulated Stockholders’ Common Shares Amount (in thousands, except share amounts) As Previously Reported Balance, December 31, 2019 102,843,612 $ 103 $ 568,756 $ (64,981) $ 503,878 Exercise of stock options 18,792 — 103 — 103 Share‑based compensation — — 1,575 — 1,575 Net loss — — — (8,713) (8,713) Balance, June 30, 2020 102,862,404 $ 103 $ 570,434 $ (73,694) $ 496,843 Commissions Adjustment Balance, December 31, 2019 — $ — $ — $ (2,830) $ (2,830) Exercise of stock options — — — — — Share‑based compensation — — — — — Net loss — — — (923) (923) Balance, June 30, 2020 — $ — $ — $ (3,753) $ (

Summary of significant accoun_3

Summary of significant accounting policies (Tables)	6 Months Ended
	Jun. 30, 2021
Accounting Policies [Abstract]
Disaggregation of Revenue	Revenue from subscription and non-subscription contractual arrangements are as follows: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 (1) 2021 (2) 2020 (1) (As Revised) (As Revised) (in thousands) SaaS subscription and support and maintenance $ 72,121 $ 52,830 $ 138,897 $ 102,494 On‑premise subscription 8,597 5,770 16,303 10,310 Subscription revenue 80,718 58,600 155,200 112,804 Professional services 3,929 2,632 7,932 6,719 Perpetual licenses 1,591 1,032 3,833 2,794 Non‑subscription revenue 5,520 3,664 11,765 9,513 Total revenue $ 86,238 $ 62,264 $ 166,965 $ 122,317 (1) Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information. (2) Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.
Contract with Customer Asset and Liability	Changes in contract liabilities, including revenue earned during the period from the beginning contract liability balance and new deferrals of revenue during the period, were as follows: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 (1) 2021 (2) 2020 (1) (As Revised) (As Revised) (in thousands) Balance, beginning of the period $ 221,579 $ 145,312 $ 205,509 $ 140,449 Revenue earned (66,967) (49,393) (111,398) (91,395) Deferral of revenue 83,845 61,363 144,346 108,228 Balance, end of the period $ 238,457 $ 157,282 $ 238,457 $ 157,282 (1) Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information. (2) Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.

Financial instruments fair va_2

Financial instruments fair value (Tables)	6 Months Ended
	Jun. 30, 2021
Fair Value Disclosures [Abstract]
Financial Instruments Fair Value	The fair value of these financial instruments were as follows: June 30, 2021 Level 1 Level 2 Level 3 Total (in thousands) Cash equivalents: Money market funds $ 50,018 $ — $ — $ 50,018 Total cash equivalents $ 50,018 $ — $ — $ 50,018 December 31, 2020 Level 1 Level 2 Level 3 Total (in thousands) Cash equivalents: Money market funds $ 100,000 $ — $ — $ 100,000 U.S. Treasuries 25,000 — — 25,000 Total cash equivalents $ 125,000 $ — $ — $ 125,000

Acquisitions (Tables)

Acquisitions (Tables)	6 Months Ended
	Jun. 30, 2021
Business Combination and Asset Acquisition [Abstract]
Schedule of Acquisitions	The Company allocated the net purchase consideration to the net assets acquired based on their respective fair values at the time of the acquisition as follows (in thousands): Cash consideration $ 3,041 Contingent consideration 359 Final aggregate purchase price $ 3,400 Intangible assets acquired: Developed technology $ 2,630 IPR&D 400 Goodwill 370 Total purchase consideration $ 3,400

Goodwill and other intangible_2

Goodwill and other intangible assets (Tables)	6 Months Ended
	Jun. 30, 2021
Goodwill and Intangible Assets Disclosure [Abstract]
Schedule of Changes in Carrying Amount of Goodwill	The change in the carrying amount of goodwill is as follows: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 (in thousands) Goodwill, beginning of period $ 541,850 $ 539,818 $ 541,480 $ 539,818 Goodwill acquired — — 370 — Goodwill, end of period $ 541,850 $ 539,818 $ 541,850 $ 539,818
Schedule of Gross Carrying Amount and Accumulated Amortization of Intangible Assets Other Than Goodwill	The gross carrying amount and accumulated amortization of intangible assets other than goodwill are as follows: Useful Life Gross Value Accumulated Net Carrying Weighted‑ (in thousands) Trademarks 8 years $ 34,320 $ 13,454 $ 20,866 4.8 years Customer relationships 2 ‑ 12 years 214,428 55,810 158,618 8.7 years Developed technology 5 years 54,563 31,173 23,390 2.3 years Non‑competes 2 years 90 86 4 0.1 years Balance, December 31, 2020 $ 303,401 $ 100,523 $ 202,878 Trademarks 8 years $ 34,300 $ 15,578 $ 18,722 4.3 years Customer relationships 2 ‑ 12 years 214,408 64,893 149,515 8.2 years Developed technology 5 years 57,193 36,809 20,384 2.2 years Non‑competes 2 years 90 90 — — IPR&D Indefinite 400 — 400 Balance, June 30, 2021 $ 306,391 $ 117,370 $ 189,021
Schedule of Gross Carrying Amount and Accumulated Amortization of Intangible Assets Other Than Goodwill	The gross carrying amount and accumulated amortization of intangible assets other than goodwill are as follows: Useful Life Gross Value Accumulated Net Carrying Weighted‑ (in thousands) Trademarks 8 years $ 34,320 $ 13,454 $ 20,866 4.8 years Customer relationships 2 ‑ 12 years 214,428 55,810 158,618 8.7 years Developed technology 5 years 54,563 31,173 23,390 2.3 years Non‑competes 2 years 90 86 4 0.1 years Balance, December 31, 2020 $ 303,401 $ 100,523 $ 202,878 Trademarks 8 years $ 34,300 $ 15,578 $ 18,722 4.3 years Customer relationships 2 ‑ 12 years 214,408 64,893 149,515 8.2 years Developed technology 5 years 57,193 36,809 20,384 2.2 years Non‑competes 2 years 90 90 — — IPR&D Indefinite 400 — 400 Balance, June 30, 2021 $ 306,391 $ 117,370 $ 189,021

Leases - (Tables)

Leases - (Tables)	6 Months Ended
	Jun. 30, 2021
Leases [Abstract]
Supplemental Balance Sheet Information	Supplemental balance sheet information related to the Company’s operating leases is as follows: Leases Balance Sheet Classification June 30, 2021 (in thousands) Assets Operating lease assets Other assets $ 22,737 Liabilities Operating lease liabilities - current Accrued liabilities $ 4,826 Operating lease liabilities - non-current Other liabilities 22,063 Total operating lease liabilities $ 26,889
Components of Lease Expense	The components of lease expense were as follows: Three Months Ended Six Months Ended (in thousands) Operating lease cost $ 1,369 $ 2,883 Short-term lease cost 52 104 Variable lease cost 441 880 Total lease expense $ 1,862 $ 3,867
Schedule of Operating Lease Liability	Maturities of the Company’s operating lease liabilities as of June 30, 2021 were as follows: Operating Leases (in thousands) Years ending December 31: 2021 (remaining six months) $ 2,887 2022 5,422 2023 5,347 2024 4,596 2025 2,519 Thereafter 9,482 Total lease payments 30,253 Less: imputed interest 3,364 Total present value of lease liabilities $ 26,889

Net loss per share (Tables)

Net loss per share (Tables)	6 Months Ended
	Jun. 30, 2021
Earnings Per Share [Abstract]
Schedule of Computation of Basic and Diluted Net Loss Per Share	The following table sets forth the computation of basic and diluted net loss per share: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 (1) 2021 (2) 2020 (1) (As Revised) (As Revised) (in thousands, except share and per share amounts) Numerator: Net loss $ (16,467) $ (834) $ (21,056) $ (10,330) Denominator: Weighted-average shares used to compute net loss per share, basic and diluted 117,909,720 102,862,404 117,649,467 102,861,475 Basic and diluted net loss per share $ (0.14) $ (0.01) $ (0.18) $ (0.10) (1) Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information. (2) Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.
Schedule of Potentially Dilutive Securities Excluded from the Computation of Diluted Weighted-Average Shares Outstanding	The following potentially dilutive securities outstanding have been excluded from the computation of diluted weighted-average shares outstanding because such securities have an antidilutive impact due to losses reported: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 Stock options outstanding 5,977,050 7,742,158 5,977,050 7,742,158 Unvested restricted stock units 3,093,800 36,520 3,093,800 36,520 Total potentially dilutive securities 9,070,850 7,778,678 9,070,850 7,778,678

Share-based compensation (Table

Share-based compensation (Tables)	6 Months Ended
	Jun. 30, 2021
Share-based Payment Arrangement [Abstract]
Summary of Stock-Option Activity	The table below summarizes return target options activity for the six months ended June 30, 2021: Options Weighted‑ Weighted‑ Aggregate Outstanding, December 31, 2020 3,687,664 $ 6.75 7.8 $ 85,444 Granted — — — Exercised — — — Forfeitures — — — Outstanding, June 30, 2021 3,687,664 $ 6.75 7.3 $ 98,904 Options exercisable at June 30, 2021 — $ — — $ — Vested or expected to vest at June 30, 2021 — $ — — $ — The table below summarizes the service-based option activity for the six months ended June 30, 2021: Options Weighted‑ Weighted‑ Aggregate Outstanding, December 31, 2020 3,546,826 $ 5.65 7.1 $ 86,098 Granted — — — Exercised (1,257,440) 5.62 36,219 Forfeitures — — — Outstanding, June 30, 2021 2,289,386 $ 5.66 6.6 $ 63,896 Options exercisable at June 30, 2021 1,524,788 $ 5.49 6.4 $ 42,813 Vested or expected to vest at June 30, 2021 2,289,386 $ 5.66 6.6 $ 63,896
Summary of Restricted Stock Units Stock Option Activity	Restricted stock unit (“RSU”) activity for the six months ended June 30, 2021 is as follows: Units Per Unit Outstanding, December 31, 2020 1,293,107 $ 26.34 Granted 1,843,500 34.79 Restrictions lapsed — — Forfeited (42,807) 26.33 Outstanding, June 30, 2021 3,093,800 $ 31.38
Schedule of Stock Based Compensation	The Company recognized stock-based compensation expense as follows: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 (in thousands) Cost of revenue: Subscription $ 344 $ 38 $ 668 $ 76 Services 75 — 152 — Sales and marketing 1,088 111 1,930 222 Research and development 1,153 141 1,931 298 General and administrative 1,446 474 2,257 979 $ 4,106 $ 764 $ 6,938 $ 1,575

Basis of presentation and des_3

Basis of presentation and description of business - Acquisition (Details) - Vista Equity Partners - USD ($) $ in Millions	Nov. 13, 2017	Jun. 30, 2021
Business Acquisition [Line Items]
Consideration transferred	$ 733.8
Ownership, as a percent		53.50%

Basis of presentation and des_4

Basis of presentation and description of business - Basis of Presentation and Revision Narrative (Details) - USD ($) $ in Thousands	3 Months Ended				6 Months Ended				12 Months Ended
	Jun. 30, 2021	Mar. 31, 2021	Jun. 30, 2020		Jun. 30, 2021	[2]	Jun. 30, 2020		Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Business Acquisition [Line Items]
Revenue	$ 86,238	$ 80,727	$ 62,264	[1]	$ 166,965		$ 122,317	[1]	$ 269,132	$ 203,965	$ 147,384
Sales and marketing	32,617	30,167	20,781	[1]	62,784		43,785	[1]	98,885	73,103	53,749
Subscription
Business Acquisition [Line Items]
Revenue	$ 80,718	74,482	58,600	[1]	$ 155,200		112,804	[1]	248,879	175,118	113,867
Adjustments | Error in Commissions Capitalized
Business Acquisition [Line Items]
Sales and marketing		800							2,500	2,000	1,800
Deferred contract costs		$ (800)							$ (2,500)	$ (2,000)	$ (1,800)
Adjustments | Subscription | Classification of on Premise Subscription Revenue
Business Acquisition [Line Items]
Revenue			$ 5,800				$ 10,300
[1]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.
[2]	Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.

Basis of presentation and des_5

Basis of presentation and description of business - Consolidated Balance Sheet (Details) - USD ($) $ in Thousands	Jun. 30, 2021		Mar. 31, 2021		Dec. 31, 2020		Jun. 30, 2020		Mar. 31, 2020		Dec. 31, 2019		Dec. 31, 2018	Dec. 31, 2017
Current assets:
Cash and cash equivalents	$ 226,485	[1]	$ 196,190		$ 194,868	[1],[2]	$ 38,424	[2]			$ 32,375	[2]	$ 39,240	$ 33,912
Trade accounts receivable, net of allowances	66,667		75,882		69,056	[2]	53,275				46,571		30,854
Income taxes receivable	565		632		632	[2]	554				14		65
Deferred contract costs	10,480		9,213		8,284	[2]	5,993				4,621		2,128
Prepaid expenses	14,432		15,009		13,283	[2]	10,880				8,094		6,475
Other current assets	2,687		2,325		1,113	[2]	6,314				3,632		1,107
Total current assets	321,316		299,251		287,236	[2]	115,440				95,307		79,869
Equipment and leasehold improvements, net	17,223		16,779		15,130	[2]	14,044				15,195		9,549
Goodwill	541,850		541,850		541,480	[2]	539,818		$ 539,818		539,818		501,145
Other intangible assets, net	189,021		197,504		202,878	[2]	218,430				235,099		252,171
Deferred contract costs, non-current	25,993		23,638		22,202	[2]	16,631				13,420		7,104
Other assets	28,112		28,898		5,359	[2]	2,557				5,440		2,090
Total assets	1,123,515		1,107,920		1,074,285	[2]	906,920				904,279		851,928
Current liabilities:
Accounts payable	9,037		5,744		6,967	[2]	3,715				3,546		2,343
Accrued liabilities	38,263		28,131		31,916	[2]	26,441				27,269		18,903
Income taxes payable	417		1,066		713	[2]	1,081				819		147
Deferred revenues	180,707		167,868		160,002	[2]	129,853				119,828		85,583
Total current liabilities	228,424		202,809		199,598	[2]	161,090				151,462		106,976
Deferred revenues, non-current	57,750		53,711		45,507	[2]	27,429				20,621		14,442
Deferred tax liability, net	4,306		4,285		5,087	[2]	15,356				18,441		26,614
Debt							201,891				201,319		171,749
Other liabilities	29,076		33,839		13,079	[2]	9,084				11,714		464
Total liabilities	319,556		294,644		263,271	[2]	414,850				403,557		320,245
Commitments and contingencies (Note 8)						[2]
Stockholders’ equity:
Preferred stock	0		0		0	[2]	0				0		0
Common stock	118		118		117	[2]	103				103		103
Additional paid‑in capital	917,116		909,966		903,116	[2]	570,434				568,756		565,372
Accumulated deficit	(113,275)		(96,808)		(92,219)	[2]	(78,467)				(68,137)		(33,792)
Total stockholders’ equity	803,959	[2]	813,276	[2]	811,014	[2]	492,070	[2]	492,140	[2]	500,722	[2]	531,683	565,177
Total liabilities and stockholders’ equity	$ 1,123,515		1,107,920		1,074,285	[2]	906,920				904,279		851,928
As Previously Reported
Current assets:
Cash and cash equivalents			196,190		194,868		38,424				32,433		39,240	33,912
Trade accounts receivable, net of allowances			75,882		69,056		53,275				46,513		30,854
Income taxes receivable			632		632		554				14		65
Deferred contract costs			11,155		9,959		7,270				5,553		2,526
Prepaid expenses			15,009		13,283		10,880				10,935		6,682
Other current assets			2,325		1,113		6,314				3,133		922
Total current assets			301,193		288,911		116,717				98,581		80,289
Equipment and leasehold improvements, net			16,965		12,755		11,494				12,477		9,228
Goodwill			541,850		541,480		539,818				539,818		501,145
Other intangible assets, net			197,504		202,878		218,430				235,099		252,171
Deferred contract costs, non-current			28,774		26,770		20,334				16,234		8,461
Other assets			28,898		5,359		2,557				2,599		2,090
Total assets			1,115,184		1,078,153		909,350				904,808		853,384
Current liabilities:
Accounts payable			5,744		6,967		3,909				3,684		2,343
Accrued liabilities			28,131		31,574		26,099				26,927		18,809
Income taxes payable			1,153		713		1,081				819		147
Deferred revenues			167,868		160,443		130,309				120,089		86,220
Total current liabilities			202,896		199,697		161,398				151,519		107,519
Deferred revenues, non-current			53,711		45,507		27,429				20,621		14,442
Deferred tax liability, net			5,475		6,422		14,913				18,133		26,384
Debt							201,891				201,319		171,749
Other liabilities			33,839		11,046		6,876				9,338		196
Total liabilities			295,921		262,672		412,507				400,930		320,290
Commitments and contingencies (Note 8)
Stockholders’ equity:
Preferred stock			0		0		0				0		0
Common stock			118		117		103				103		103
Additional paid‑in capital			909,966		903,116		570,434				568,756		565,372
Accumulated deficit			(90,821)		(87,752)		(73,694)				(64,981)		(32,381)
Total stockholders’ equity			819,263		815,481		496,843		496,502		503,878		533,094	565,265
Total liabilities and stockholders’ equity			1,115,184		1,078,153		909,350				904,808		853,384
Adjustments | Commissions
Current assets:
Cash and cash equivalents			0		0		0				0		0	0
Trade accounts receivable, net of allowances			0		0		0				0		0
Income taxes receivable			0		0		0				0		0
Deferred contract costs			(1,942)		(1,675)		(1,277)				(932)		(398)
Prepaid expenses			0		0		0				0		0
Other current assets			0		0		0				0		0
Total current assets			(1,942)		(1,675)		(1,277)				(932)		(398)
Equipment and leasehold improvements, net			0		0		0				0		0
Goodwill			0		0		0				0		0
Other intangible assets, net			0		0		0				0		0
Deferred contract costs, non-current			(5,136)		(4,568)		(3,703)				(2,814)		(1,357)
Other assets			0		0		0				0		0
Total assets			(7,078)		(6,243)		(4,980)				(3,746)		(1,755)
Current liabilities:
Accounts payable			0		0		0				0		0
Accrued liabilities			0		0		0				0		0
Income taxes payable			0		0		0				0		0
Deferred revenues			0		0		0				0		0
Total current liabilities			0		0		0				0		0
Deferred revenues, non-current			0		0		0				0		0
Deferred tax liability, net			(1,465)		(1,535)		(1,227)				(916)		(428)
Debt							0				0		0
Other liabilities			0		0		0				0		0
Total liabilities			(1,465)		(1,535)		(1,227)				(916)		(428)
Commitments and contingencies (Note 8)
Stockholders’ equity:
Preferred stock			0		0		0				0		0
Common stock			0		0		0				0		0
Additional paid‑in capital			0		0		0				0		0
Accumulated deficit			(5,613)		(4,708)		(3,753)				(2,830)		(1,327)
Total stockholders’ equity			(5,613)		(4,708)		(3,753)		(3,351)		(2,830)		(1,327)	0
Total liabilities and stockholders’ equity			(7,078)		(6,243)		(4,980)				(3,746)		(1,755)
Adjustments | Other
Current assets:
Cash and cash equivalents			0		0		0				(58)		0	0
Trade accounts receivable, net of allowances			0		0		0				58		0
Income taxes receivable			0		0		0				0		0
Deferred contract costs			0		0		0				0		0
Prepaid expenses			0		0		0				(2,841)		(207)
Other current assets			0		0		0				499		185
Total current assets			0		0		0				(2,342)		(22)
Equipment and leasehold improvements, net			(186)		2,375		2,550				2,718		321
Goodwill			0		0		0				0		0
Other intangible assets, net			0		0		0				0		0
Deferred contract costs, non-current			0		0		0				0		0
Other assets			0		0		0				2,841		0
Total assets			(186)		2,375		2,550				3,217		299
Current liabilities:
Accounts payable			0		0		(194)				(138)		0
Accrued liabilities			0		342		342				342		94
Income taxes payable			(87)		0		0				0		0
Deferred revenues			0		(441)		(456)				(261)		(637)
Total current liabilities			(87)		(99)		(308)				(57)		(543)
Deferred revenues, non-current			0		0		0				0		0
Deferred tax liability, net			275		200		1,670				1,224		658
Debt							0				0		0
Other liabilities			0		2,033		2,208				2,376		268
Total liabilities			188		2,134		3,570				3,543		383
Commitments and contingencies (Note 8)
Stockholders’ equity:
Preferred stock			0		0		0				0		0
Common stock			0		0		0				0		0
Additional paid‑in capital			0		0		0				0		0
Accumulated deficit			(374)		241		(1,020)				(326)		(84)
Total stockholders’ equity			(374)		241		(1,020)		$ (1,011)		(326)		(84)	$ (88)
Total liabilities and stockholders’ equity			$ (186)		$ 2,375		$ 2,550				$ 3,217		$ 299
[1]	Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.
[2]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.

Basis of presentation and des_6

Basis of presentation and description of business - Consolidated Statements of Operations (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended					6 Months Ended				12 Months Ended
	Jun. 30, 2021		Mar. 31, 2021	Jun. 30, 2020		Jun. 30, 2021	[2]	Jun. 30, 2020		Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Revenues [Abstract]
Revenue	$ 86,238		$ 80,727	$ 62,264	[1]	$ 166,965		$ 122,317	[1]	$ 269,132	$ 203,965	$ 147,384
Cost of revenue:
Amortization expense	2,860		2,777	2,678	[1]	5,637		5,355	[1]	10,753	10,266	8,969
Total cost of revenue	19,342		17,256	13,628	[1]	36,598		28,643	[1]	61,008	55,962	49,318
Gross profit	66,896		63,471	48,636	[1]	130,367		93,674	[1]	208,124	148,003	98,066
Operating expenses:
Sales and marketing	32,617		30,167	20,781	[1]	62,784		43,785	[1]	98,885	73,103	53,749
Research and development	17,203		15,626	11,949	[1]	32,829		24,587	[1]	52,513	42,898	31,527
General and administrative	27,508		16,244	6,528	[1]	43,752		17,743	[1]	51,603	31,509	22,444
Amortization expense	5,623		5,627	5,634	[1]	11,250		11,308	[1]	22,575	22,416	21,491
Total operating expenses	82,951		67,664	44,892	[1]	150,615		97,423	[1]	225,576	169,926	129,211
Income (loss) from operations	(16,055)		(4,193)	3,744	[1]	(20,248)		(3,749)	[1]	(17,452)	(21,923)	(31,145)
Interest expense, net	(167)		(55)	(4,690)	[1]	(222)		(9,468)	[1]	(10,741)	(21,423)	(18,203)
Loss on extinguishment of debt										(5,213)
Foreign currency transaction loss	(308)		(218)	(13)	[1]	(526)		(317)	[1]	(722)	(1,252)	(418)
Other income, net	0		0	36	[1]	0		91	[1]	91	220	221
Loss before income tax (provision) benefit	(16,530)		(4,466)	(923)	[1]	(20,996)		(13,443)	[1]	(34,037)	(44,378)	(49,545)
Income tax (provision) benefit	63		(123)	89	[1]	(60)		3,113	[1]	9,955	10,033	11,966
Net loss	$ (16,467)	[1]	$ (4,589)	$ (834)	[1]	$ (21,056)	[1]	$ (10,330)	[1]	$ (24,082)	$ (34,345)	$ (37,579)
Net loss per share, basic (in dollars per share)	$ (0.14)		$ (0.04)	$ (0.01)	[1]	$ (0.18)		$ (0.10)	[1]	$ (0.22)	$ (0.33)	$ (0.37)
Net loss per share, diluted (in dollars per share)	$ (0.14)		$ (0.04)	$ (0.01)	[1]	$ (0.18)		$ (0.10)	[1]	$ (0.22)	$ (0.33)	$ (0.37)
Weighted-average shares used to compute net loss per share, basic (in shares)	117,909,720		117,386,322	102,862,404	[1]	117,649,467		102,861,475	[1]	108,908,597	102,752,092	102,325,465
Weighted-average shares used to compute net loss per share, diluted (in shares)	117,909,720		117,386,322	102,862,404	[1]	117,649,467		102,861,475	[1]	108,908,597	102,752,092	102,325,465
Subscription
Revenues [Abstract]
Revenue	$ 80,718		$ 74,482	$ 58,600	[1]	$ 155,200		$ 112,804	[1]	$ 248,879	$ 175,118	$ 113,867
Cost of revenue:
Cost of revenue	13,875		12,014	8,740	[1]	25,889		17,988	[1]	39,529	31,457	24,099
Operating expenses:
Net loss										(24,082)
Services
Revenues [Abstract]
Revenue	3,929		4,003	2,632	[1]	7,932		6,719	[1]	14,519	19,014	20,201
Cost of revenue:
Cost of revenue	2,607		2,465	2,210	[1]	5,072		5,300	[1]	10,726	14,239	16,250
License
Revenues [Abstract]
Revenue	$ 1,591		2,242	1,032	[1]	$ 3,833		2,794	[1]	5,734	9,833	13,316
As Previously Reported
Revenues [Abstract]
Revenue			81,168	62,231				122,621		269,451	204,027	146,562
Cost of revenue:
Amortization expense			2,777	2,678				5,355		10,753	10,266	8,969
Total cost of revenue			17,256	13,647				28,658		60,788	56,029	49,303
Gross profit			63,912	48,584				93,963		208,663	147,998	97,259
Operating expenses:
Sales and marketing			29,332	20,202				42,484		96,251	71,006	51,976
Research and development			15,626	11,929				24,546		52,431	42,829	31,515
General and administrative			16,105	6,603				17,892		51,904	32,003	22,270
Amortization expense			5,627	5,634				11,308		22,575	22,416	21,491
Total operating expenses			66,690	44,368				96,230		223,161	168,254	127,252
Income (loss) from operations			(2,778)	4,216				(2,267)		(14,498)	(20,256)	(29,993)
Interest expense, net			(55)	(4,690)				(9,468)		(10,741)	(21,423)	(18,203)
Loss on extinguishment of debt										(5,213)
Foreign currency transaction loss			(171)	(13)				(317)		(722)	(1,252)	(418)
Other income, net			0	36				91		91	220	221
Loss before income tax (provision) benefit			(3,004)	(451)				(11,961)		(31,083)	(42,711)	(48,393)
Income tax (provision) benefit			(65)	28				3,248		8,312	10,111	12,137
Net loss			$ (3,069)	$ (423)				$ (8,713)		$ (22,771)	$ (32,600)	$ (36,256)
Net loss per share, basic (in dollars per share)			$ (0.03)	$ 0				$ (0.08)		$ (0.21)	$ (0.32)	$ (0.35)
Net loss per share, diluted (in dollars per share)			$ (0.03)	$ 0				$ (0.08)		$ (0.21)	$ (0.32)	$ (0.35)
Weighted-average shares used to compute net loss per share, basic (in shares)			117,386,322	102,862,404				102,861,475		108,908,597	102,752,092	102,325,465
Weighted-average shares used to compute net loss per share, diluted (in shares)			117,386,322	102,862,404				102,861,475		108,908,597	102,752,092	102,325,465
As Previously Reported | Subscription
Revenues [Abstract]
Revenue			$ 74,923	$ 58,748				$ 113,366		$ 249,192	$ 175,189	$ 113,040
Cost of revenue:
Cost of revenue			12,014	8,762				18,010		39,323	31,539	24,088
Operating expenses:
Net loss										(22,771)
As Previously Reported | Services
Revenues [Abstract]
Revenue			4,003	2,451				6,461		14,525	19,008	20,206
Cost of revenue:
Cost of revenue			2,465	2,207				5,293		10,712	14,224	16,246
As Previously Reported | License
Revenues [Abstract]
Revenue			2,242	1,032				2,794		5,734	9,830	13,316
Adjustments | Commissions
Revenues [Abstract]
Revenue			0	0				0		0	0	0
Cost of revenue:
Amortization expense			0	0				0		0	0	0
Total cost of revenue			0	0				0		0	0	0
Gross profit			0	0				0		0	0	0
Operating expenses:
Sales and marketing			835	544				1,234		2,497	1,991	1,755
Research and development			0	0				0		0	0	0
General and administrative			0	0				0		0	0	0
Amortization expense			0	0				0		0	0	0
Total operating expenses			835	544				1,234		2,497	1,991	1,755
Income (loss) from operations			(835)	(544)				(1,234)		(2,497)	(1,991)	(1,755)
Interest expense, net			0	0				0		0	0	0
Loss on extinguishment of debt										0
Foreign currency transaction loss			0	0				0		0	0	0
Other income, net			0	0				0		0	0	0
Loss before income tax (provision) benefit			(835)	(544)				(1,234)		(2,497)	(1,991)	(1,755)
Income tax (provision) benefit			(70)	142				311		619	488	428
Net loss			(905)	(402)				(923)		(1,878)	(1,503)	(1,327)
Adjustments | Commissions | Subscription
Revenues [Abstract]
Revenue			0	0				0		0	0	0
Cost of revenue:
Cost of revenue			0	0				0		0	0	0
Operating expenses:
Net loss										(1,878)
Adjustments | Commissions | Services
Revenues [Abstract]
Revenue			0	0				0		0	0	0
Cost of revenue:
Cost of revenue			0	0				0		0	0	0
Adjustments | Commissions | License
Revenues [Abstract]
Revenue			0	0				0		0	0	0
Adjustments | Other
Revenues [Abstract]
Revenue			(441)	33				(304)		(319)	(62)	822
Cost of revenue:
Amortization expense			0	0				0		0	0	0
Total cost of revenue			0	(19)				(15)		220	(67)	15
Gross profit			(441)	52				(289)		(539)	5	807
Operating expenses:
Sales and marketing			0	35				67		137	106	18
Research and development			0	20				41		82	69	12
General and administrative			139	(75)				(149)		(301)	(494)	174
Amortization expense			0	0				0		0	0	0
Total operating expenses			139	(20)				(41)		(82)	(319)	204
Income (loss) from operations			(580)	72				(248)		(457)	324	603
Interest expense, net			0	0				0		0	0	0
Loss on extinguishment of debt										0
Foreign currency transaction loss			(47)	0				0		0	0	0
Other income, net			0	0				0		0	0	0
Loss before income tax (provision) benefit			(627)	72				(248)		(457)	324	603
Income tax (provision) benefit			12	(81)				(446)		1,024	(566)	(599)
Net loss			(615)	(9)				(694)		567	(242)	4
Adjustments | Other | Subscription
Revenues [Abstract]
Revenue			(441)	(148)				(562)		(313)	(71)	827
Cost of revenue:
Cost of revenue			0	(22)				(22)		206	(82)	11
Operating expenses:
Net loss										567
Adjustments | Other | Services
Revenues [Abstract]
Revenue			0	181				258		(6)	6	(5)
Cost of revenue:
Cost of revenue			0	3				7		14	15	4
Adjustments | Other | License
Revenues [Abstract]
Revenue			$ 0	$ 0				$ 0		$ 0	$ 3	$ 0
[1]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.
[2]	Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.

Basis of presentation and des_7

Basis of presentation and description of business - Consolidated Statements of Stockholders' Equity (Details) - USD ($) $ in Thousands	3 Months Ended						6 Months Ended				12 Months Ended
	Jun. 30, 2021		Mar. 31, 2021		Jun. 30, 2020		Jun. 30, 2021		Jun. 30, 2020		Dec. 31, 2020		Dec. 31, 2019		Dec. 31, 2018
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance	$ 813,276	[1]	$ 811,014	[1]	$ 492,140	[1]	$ 811,014	[1]	$ 500,722	[1]	$ 500,722	[1]	$ 531,683		$ 565,177
Exercise of stock options	3,044	[1]	4,019		0		7,063	[1]	103	[1]	2,985		923		1,770
Share‑based compensation	4,106	[1]	2,832		764	[1]	6,938	[1]	1,575	[1]	6,743		2,461		2,315
Net income (loss)	(16,467)	[1]	(4,589)		(834)	[1]	(21,056)	[1],[2]	(10,330)	[1]	(24,082)		(34,345)		(37,579)
Balance	$ 803,959	[1]	$ 813,276	[1]	$ 492,070	[1]	$ 803,959	[1]	$ 492,070	[1]	811,014	[1]	$ 500,722	[1]	$ 531,683
IPO
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock											322,413
Private placement
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock											$ 2,233
Common Stock
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance (in shares)	117,705,895		116,992,472		102,862,404		116,992,472		102,843,612		102,843,612		102,649,701		102,300,010
Balance	$ 118		$ 117		$ 103		$ 117		$ 103		$ 103		$ 103		$ 102
Exercise of stock options (in shares)	544,017		713,423				1,257,440		18,792		526,460		168,391		322,851
Exercise of stock options			$ 1				$ 1						$ 0		$ 1
Vesting of restricted stock units (in shares)											36,520		25,520		26,840
Balance (in shares)	118,249,912		117,705,895		102,862,404		118,249,912		102,862,404		116,992,472		102,843,612		102,649,701
Balance	$ 118		$ 118		$ 103		$ 118		$ 103		$ 117		$ 103		$ 103
Common Stock | IPO
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock (shares)											13,500,000
Issuance of common stock											$ 14
Common Stock | Private placement
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock (shares)											85,880
Additional Paid‑In Capital
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance	909,966		903,116		569,670		903,116		568,756		$ 568,756		565,372		561,288
Exercise of stock options	3,044		4,018				7,062		103		2,985		923		1,769
Share‑based compensation	4,106		2,832		764		6,938		1,575		6,743		2,461		2,315
Balance	917,116		909,966		570,434		917,116		570,434		903,116		568,756		565,372
Additional Paid‑In Capital | IPO
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock											322,399
Additional Paid‑In Capital | Private placement
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock											2,233
Accumulated Deficit
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance	(96,808)	[1]	(92,219)	[1]	(77,633)	[1]	(92,219)	[1]	(68,137)	[1]	(68,137)	[1]	(33,792)		3,787
Net income (loss)	(16,467)	[1]	(4,589)		(834)	[1]	(21,056)	[1]	(10,330)	[1]	(24,082)		(34,345)		(37,579)
Balance	(113,275)	[1]	(96,808)	[1]	(78,467)	[1]	(113,275)	[1]	(78,467)	[1]	(92,219)	[1]	(68,137)	[1]	(33,792)
As Previously Reported
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance	$ 819,263		815,481		496,502		$ 815,481		503,878		503,878		533,094		565,265
Exercise of stock options			4,019		0				103		2,985		923		1,770
Share‑based compensation			2,832		764				1,575		6,743		2,461		2,315
Net income (loss)			(3,069)		(423)				(8,713)		(22,771)		(32,600)		(36,256)
Balance			$ 819,263		$ 496,843				$ 496,843		815,481		$ 503,878		$ 533,094
As Previously Reported | IPO
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock											322,413
As Previously Reported | Private placement
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock											$ 2,233
As Previously Reported | Common Stock
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance (in shares)	117,705,895		116,992,472		102,862,404		116,992,472		102,843,612		102,843,612		102,649,701		102,300,010
Balance	$ 118		$ 117		$ 103		$ 117		$ 103		$ 103		$ 103		$ 102
Exercise of stock options (in shares)			713,423						18,792		526,460		168,391		322,851
Exercise of stock options			$ 1										$ 0		$ 1
Vesting of restricted stock units (in shares)											36,520		25,520		26,840
Balance (in shares)			117,705,895		102,862,404				102,862,404		116,992,472		102,843,612		102,649,701
Balance			$ 118		$ 103				$ 103		$ 117		$ 103		$ 103
As Previously Reported | Common Stock | IPO
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock (shares)											13,500,000
Issuance of common stock											$ 14
As Previously Reported | Common Stock | Private placement
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock (shares)											85,880
As Previously Reported | Additional Paid‑In Capital
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance	909,966		903,116		569,670		903,116		568,756		$ 568,756		565,372		561,288
Exercise of stock options			4,018						103		2,985		923		1,769
Share‑based compensation			2,832		764				1,575		6,743		2,461		2,315
Balance			909,966		570,434				570,434		903,116		568,756		565,372
As Previously Reported | Additional Paid‑In Capital | IPO
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock											322,399
As Previously Reported | Additional Paid‑In Capital | Private placement
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock											2,233
As Previously Reported | Accumulated Deficit
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance	(90,821)		(87,752)		(73,271)		(87,752)		(64,981)		(64,981)		(32,381)		3,875
Net income (loss)			(3,069)		(423)				(8,713)		(22,771)		(32,600)		(36,256)
Balance			(90,821)		(73,694)				(73,694)		(87,752)		(64,981)		(32,381)
Adjustments | Commissions
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance	(5,613)		(4,708)		(3,351)		(4,708)		(2,830)		(2,830)		(1,327)		0
Exercise of stock options			0		0				0		0		0		0
Share‑based compensation			0		0				0		0		0		0
Net income (loss)			(905)		(402)				(923)		(1,878)		(1,503)		(1,327)
Balance			(5,613)		(3,753)				(3,753)		(4,708)		(2,830)		(1,327)
Adjustments | Commissions | IPO
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock											0
Adjustments | Commissions | Private placement
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock											0
Adjustments | Other
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance	$ (374)		241		(1,011)		$ 241		(326)		(326)		(84)		(88)
Exercise of stock options			0		0				0		0		0		0
Share‑based compensation			0		0				0		0		0		0
Net income (loss)			(615)		(9)				(694)		567		(242)		4
Balance			$ (374)		$ (1,020)				$ (1,020)		241		$ (326)		$ (84)
Adjustments | Other | IPO
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock											0
Adjustments | Other | Private placement
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock											$ 0
Adjustments | Common Stock | Commissions
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance (in shares)	0		0		0		0		0		0		0		0
Balance	$ 0		$ 0		$ 0		$ 0		$ 0		$ 0		$ 0		$ 0
Balance (in shares)			0		0				0		0		0		0
Balance			$ 0		$ 0				$ 0		$ 0		$ 0		$ 0
Adjustments | Common Stock | Other
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance (in shares)	0		0		0		0		0		0		0		0
Balance	$ 0		$ 0		$ 0		$ 0		$ 0		$ 0		$ 0		$ 0
Balance (in shares)			0		0				0		0		0		0
Balance			$ 0		$ 0				$ 0		$ 0		$ 0		$ 0
Adjustments | Additional Paid‑In Capital | Commissions
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance	0		0		0		0		0		0		0		0
Balance			0		0				0		0		0		0
Adjustments | Additional Paid‑In Capital | Other
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance	0		0		0		0		0		0		0		0
Balance			0		0				0		0		0		0
Adjustments | Accumulated Deficit | Commissions
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance	(5,613)		(4,708)		(3,351)		(4,708)		(2,830)		(2,830)		(1,327)		0
Net income (loss)			(905)		(402)				(923)		(1,878)		(1,503)		(1,327)
Balance			(5,613)		(3,753)				(3,753)		(4,708)		(2,830)		(1,327)
Adjustments | Accumulated Deficit | Other
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Balance	$ (374)		241		(1,011)		$ 241		(326)		(326)		(84)		(88)
Net income (loss)			(615)		(9)				(694)		567		(242)		4
Balance			$ (374)		$ (1,020)				$ (1,020)		$ 241		$ (326)		$ (84)
[1]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.
[2]	Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.

Basis of presentation and des_8

Basis of presentation and description of business - Consolidated Statement of Cash Flows (Details) - USD ($) $ in Thousands	3 Months Ended						6 Months Ended				12 Months Ended
	Jun. 30, 2021		Mar. 31, 2021		Jun. 30, 2020		Jun. 30, 2021		Jun. 30, 2020		Dec. 31, 2020		Dec. 31, 2019		Dec. 31, 2018
Cash flows from operating activities
Net income (loss)	$ (16,467)	[1]	$ (4,589)		$ (834)	[1]	$ (21,056)	[1],[2]	$ (10,330)	[1]	$ (24,082)		$ (34,345)		$ (37,579)
Adjustments to reconcile net loss to cash provided by operating activities:
Depreciation and amortization expense			9,784				19,538	[2]	19,170	[1]	38,511		37,082		33,962
Amortization of deferred contract costs			2,700				5,861	[2]	3,452	[1]	7,953		5,236		2,864
Amortization of debt issuance costs			69				249	[2]	571	[1]	773		1,120		513
Non-cash lease expense			1,267				2,398	[2]	0	[1]
Provision for bad debt expense and returns			159				(41)	[2]	812	[1]	1,024		279		37
Loss on disposal of equipment and leasehold improvements									0		0		0		0
Loss on extinguishment of debt											5,213
Share‑based compensation			2,832				6,938	[2]	1,575	[1]	6,743		2,461		2,315
Deferred tax benefit			(613)				(669)	[2]	(3,082)	[1]	(10,318)		(11,169)		(12,379)
Adjustment to contingent consideration			300				4,237	[2]	(3,700)	[1]	(1,000)		200
Other			201				454	[2]	(156)	[1]	(490)		292		(34)
Changes in operating assets and liabilities:
Trade accounts receivable			(7,066)				2,249	[2]	(7,316)	[1]	(23,112)		(14,799)		(3,353)
Income tax receivable/payable			376				(238)	[2]	(278)	[1]	(766)		559		(977)
Prepaid expenses and other assets			(3,317)				(2,986)	[2]	928	[1]	(3,620)		(5,106)		(2,557)
Deferred contract costs			(5,065)				(11,848)	[2]	(8,035)	[1]	(20,398)		(14,045)		(10,940)
Deferred taxes											0
Accounts payable			(1,191)				2,284	[2]	202	[1]	4,026		1,000		(313)
Accrued liabilities			(7,683)				(1,889)	[2]	(2,371)	[1]	5,501		6,349		6,001
Deferred revenue			15,913				32,627	[2]	16,833	[1]	64,945		37,374		31,839
Other liabilities			(54)				(86)	[2]	1,240	[1]	1,898		(58)		(39)
Net cash provided by operating activities			4,023				38,022	[2]	9,515	[1]	52,801		11,846		9,360
Cash flows from investing activities
Acquisition, net of cash acquired			(3,041)				(3,041)	[2]	0	[1]	(2,512)		(40,173)		(2,893)
Purchases of equipment and leasehold improvements			(3,290)				(5,211)	[2]	(1,366)	[1]	(4,368)		(7,190)		(2,909)
Proceeds from sale of equipment and leasehold improvements			12				22	[2]	0	[1]	4
Net cash used in investing activities			(6,319)				(8,230)	[2]	(1,366)	[1]	(6,876)		(47,363)		(5,802)
Cash flows from financing activities
Proceeds from debt													40,000
Debt issuance costs							(530)	[2]	0	[1]	(1,264)		(1,550)
Payment of debt											(205,000)		(10,000)
Payment of debt extinguishment costs											(2,050)
Proceeds from Issuance Initial Public Offering											326,316
Cash paid for offering costs							(243)	[2]	(2,203)	[1]	(7,256)		(721)
Proceeds from private placement											2,233
Proceeds from the exercise of stock options			4,019				7,063	[2]	103	[1]	2,985		923		1,770
Net cash provided by (used in) financing activities			4,019				2,084	[2]	(2,100)	[1]	115,964		28,652		1,770
Effect of exchange rate changes on cash and cash equivalents			(401)				(259)	[2]	0	[1]	604
Net increase in cash and cash equivalents			1,322				31,617	[2]	6,049	[1]	162,493		(6,865)		5,328
Cash and cash equivalents, beginning of period	196,190		194,868	[1],[2]			194,868	[1],[2]	32,375	[1]	32,375	[1]	39,240		33,912
Cash and cash equivalents, end of period	226,485	[2]	196,190		38,424	[1]	226,485	[2]	38,424	[1]	194,868	[1],[2]	32,375	[1]	39,240
Supplemental disclosures of cash flow information:
Cash paid for interest			3				6	[2]	9,262	[1]	12,649		20,693		17,835
Cash paid for income taxes, net of refunds			351				832	[2]	411	[1]	1,394		596		1,461
Offering costs accrued but not paid			(19)				300	[2]	2,865	[1]
Non-cash investing activities:
Leasehold improvements acquired through lease incentives													2,672		369
As Previously Reported
Cash flows from operating activities
Net income (loss)			(3,069)		(423)				(8,713)		(22,771)		(32,600)		(36,256)
Adjustments to reconcile net loss to cash provided by operating activities:
Depreciation and amortization expense			9,784						19,002		38,168		36,807		33,914
Amortization of deferred contract costs			3,296						4,218		9,647		6,250		3,391
Amortization of debt issuance costs			69						571		773		1,120		513
Non-cash lease expense			1,267
Provision for bad debt expense and returns			159						812		1,024		279		37
Loss on disposal of equipment and leasehold improvements									(12)		(29)		(17)		14
Loss on extinguishment of debt											5,213
Share‑based compensation			2,832						1,575		6,743		2,461		2,315
Deferred tax benefit			(758)						(3,217)		(8,675)		(11,247)		(12,550)
Adjustment to contingent consideration			300						(3,700)		(1,000)		200
Other			62						0		(263)		0		0
Changes in operating assets and liabilities:
Trade accounts receivable			(7,066)						(7,374)		(23,170)		(14,741)		(3,353)
Income tax receivable/payable			463						(278)		(766)		559		(977)
Prepaid expenses and other assets			(3,317)						429		(4,119)		(4,585)		(2,555)
Deferred contract costs			(6,496)						(10,035)		(24,589)		(17,050)		(13,222)
Deferred taxes											145
Accounts payable			(1,191)						258		3,888		1,138		(313)
Accrued liabilities			(7,694)						(2,371)		5,501		6,390		5,965
Deferred revenue			15,472						17,028		65,125		36,998		32,476
Other liabilities			(90)						1,240		1,898		(58)		(39)
Net cash provided by operating activities			4,023						9,457		52,743		11,904		9,360
Cash flows from investing activities
Acquisition, net of cash acquired			(3,041)								(2,512)		(40,173)		(2,893)
Purchases of equipment and leasehold improvements			(3,290)						(1,366)		(4,368)		(7,190)		(2,909)
Proceeds from sale of equipment and leasehold improvements			12								4
Net cash used in investing activities			(6,319)						(1,366)		(6,876)		(47,363)		(5,802)
Cash flows from financing activities
Proceeds from debt													40,000
Debt issuance costs											(1,264)		(1,550)
Payment of debt											(205,000)		(10,000)
Payment of debt extinguishment costs											(2,050)
Proceeds from Issuance Initial Public Offering											326,316
Cash paid for offering costs									(2,203)		(7,256)		(721)
Proceeds from private placement											2,233
Proceeds from the exercise of stock options			4,019						103		2,985		923		1,770
Net cash provided by (used in) financing activities			4,019						(2,100)		115,964		28,652		1,770
Effect of exchange rate changes on cash and cash equivalents			(401)						0		604
Net increase in cash and cash equivalents			1,322						5,991		162,435		(6,807)		5,328
Cash and cash equivalents, beginning of period	196,190		194,868				194,868		32,433		32,433		39,240		33,912
Cash and cash equivalents, end of period			196,190		38,424				38,424		194,868		32,433		39,240
Supplemental disclosures of cash flow information:
Cash paid for interest			3						9,262		12,649		20,693		17,835
Cash paid for income taxes, net of refunds			351						411		1,394		596		1,461
Offering costs accrued but not paid			(19)						2,865
Non-cash investing activities:
Leasehold improvements acquired through lease incentives													0		0
Adjustments | Commissions
Cash flows from operating activities
Net income (loss)			(905)		(402)				(923)		(1,878)		(1,503)		(1,327)
Adjustments to reconcile net loss to cash provided by operating activities:
Depreciation and amortization expense			0						0		0		0		0
Amortization of deferred contract costs			(596)						(766)		(1,694)		(1,014)		(527)
Amortization of debt issuance costs			0						0		0		0		0
Non-cash lease expense			0
Provision for bad debt expense and returns			0						0		0		0		0
Loss on disposal of equipment and leasehold improvements									0		0		0		0
Loss on extinguishment of debt											0
Share‑based compensation			0						0		0		0		0
Deferred tax benefit			70						(311)		(619)		(488)		(428)
Adjustment to contingent consideration			0						0		0		0
Other			0						0		0		0		0
Changes in operating assets and liabilities:
Trade accounts receivable			0						0		0		0		0
Income tax receivable/payable			0						0		0		0		0
Prepaid expenses and other assets			0						0		0		0		0
Deferred contract costs			1,431						2,000		4,191		3,005		2,282
Deferred taxes											0
Accounts payable			0						0		0		0		0
Accrued liabilities			0						0		0		0		0
Deferred revenue			0						0		0		0		0
Other liabilities			0						0		0		0		0
Net cash provided by operating activities			0						0		0		0		0
Cash flows from investing activities
Acquisition, net of cash acquired			0								0		0		0
Purchases of equipment and leasehold improvements			0						0		0		0		0
Proceeds from sale of equipment and leasehold improvements			0								0
Net cash used in investing activities			0						0		0		0		0
Cash flows from financing activities
Proceeds from debt													0
Debt issuance costs											0		0
Payment of debt											0		0
Payment of debt extinguishment costs											0
Proceeds from Issuance Initial Public Offering											0
Cash paid for offering costs									0		0		0
Proceeds from private placement											0
Proceeds from the exercise of stock options			0						0		0		0		0
Net cash provided by (used in) financing activities			0						0		0		0		0
Effect of exchange rate changes on cash and cash equivalents									0		0
Net increase in cash and cash equivalents			0						0		0		0		0
Cash and cash equivalents, beginning of period	0		0				0		0		0		0		0
Cash and cash equivalents, end of period			0		0				0		0		0		0
Supplemental disclosures of cash flow information:
Cash paid for interest			0						0		0		0		0
Cash paid for income taxes, net of refunds			0						0		0		0		0
Offering costs accrued but not paid			0						0
Non-cash investing activities:
Leasehold improvements acquired through lease incentives													0		0
Adjustments | Other
Cash flows from operating activities
Net income (loss)			(615)		(9)				(694)		567		(242)		4
Adjustments to reconcile net loss to cash provided by operating activities:
Depreciation and amortization expense			0						168		343		275		48
Amortization of deferred contract costs			0						0		0		0		0
Amortization of debt issuance costs			0						0		0		0		0
Non-cash lease expense			0
Provision for bad debt expense and returns			0						0		0		0		0
Loss on disposal of equipment and leasehold improvements									12		29		17		(14)
Loss on extinguishment of debt											0
Share‑based compensation			0						0		0		0		0
Deferred tax benefit			75						446		(1,024)		566		599
Adjustment to contingent consideration			0						0		0		0
Other			139						(156)		(227)		292		(34)
Changes in operating assets and liabilities:
Trade accounts receivable			0						58		58		(58)		0
Income tax receivable/payable			(87)						0		0		0		0
Prepaid expenses and other assets			0						499		499		(521)		(2)
Deferred contract costs			0						0		0		0		0
Deferred taxes											(145)
Accounts payable			0						(56)		138		(138)		0
Accrued liabilities			11						0		0		(41)		36
Deferred revenue			441						(195)		(180)		376		(637)
Other liabilities			36						0		0		0		0
Net cash provided by operating activities			0						58		58		(58)		0
Cash flows from investing activities
Acquisition, net of cash acquired			0								0		0		0
Purchases of equipment and leasehold improvements			0						0		0		0		0
Proceeds from sale of equipment and leasehold improvements			0								0
Net cash used in investing activities			0						0		0		0		0
Cash flows from financing activities
Proceeds from debt													0
Debt issuance costs											0		0
Payment of debt											0		0
Payment of debt extinguishment costs											0
Proceeds from Issuance Initial Public Offering											0
Cash paid for offering costs									0		0		0
Proceeds from private placement											0
Proceeds from the exercise of stock options			0						0		0		0		0
Net cash provided by (used in) financing activities			0						0		0		0		0
Effect of exchange rate changes on cash and cash equivalents									0		0
Net increase in cash and cash equivalents			0						58		58		(58)		0
Cash and cash equivalents, beginning of period	$ 0		0				$ 0		(58)		(58)		0		0
Cash and cash equivalents, end of period			0		$ 0				0		0		(58)		0
Supplemental disclosures of cash flow information:
Cash paid for interest			0						0		0		0		0
Cash paid for income taxes, net of refunds			0						0		$ 0		0		0
Offering costs accrued but not paid			$ 0						$ 0
Non-cash investing activities:
Leasehold improvements acquired through lease incentives													$ 2,672		$ 369
[1]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.
[2]	Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.

Basis of presentation and des_9

Basis of presentation and description of business - Segment and Geographic Information (Details) $ in Thousands	3 Months Ended				6 Months Ended				12 Months Ended
	Jun. 30, 2021USD ($)	Mar. 31, 2021USD ($)	Jun. 30, 2020USD ($)		Jun. 30, 2021USD ($)segment		Jun. 30, 2020USD ($)		Dec. 31, 2020USD ($)	Dec. 31, 2019USD ($)	Dec. 31, 2018USD ($)
Disaggregation of Revenue [Line Items]
Number of operating segment | segment					1
Number of reportable segment | segment					1
Revenue	$ 86,238	$ 80,727	$ 62,264	[1]	$ 166,965	[2]	$ 122,317	[1]	$ 269,132	$ 203,965	$ 147,384
The Americas
Disaggregation of Revenue [Line Items]
Revenue	64,726		48,145		125,543		95,016
Europe, the Middle East, India, and Africa
Disaggregation of Revenue [Line Items]
Revenue	15,655		10,631		30,178		20,561
Asia Pacific
Disaggregation of Revenue [Line Items]
Revenue	$ 5,857		$ 3,488		$ 11,244		$ 6,740
[1]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.
[2]	Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.

Summary of significant accoun_4

Summary of significant accounting policies - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended				6 Months Ended				12 Months Ended
	Jun. 30, 2021	Mar. 31, 2021	Jun. 30, 2020		Jun. 30, 2021		Jun. 30, 2020		Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Disaggregation of Revenue [Line Items]
Revenue	$ 86,238	$ 80,727	$ 62,264	[1]	$ 166,965	[2]	$ 122,317	[1]	$ 269,132	$ 203,965	$ 147,384
Subscription
Disaggregation of Revenue [Line Items]
Revenue	80,718	74,482	58,600	[1]	155,200	[2]	112,804	[1]	248,879	175,118	113,867
SaaS subscription and support and maintenance
Disaggregation of Revenue [Line Items]
Revenue	72,121		52,830		138,897		102,494
On‑premise subscription
Disaggregation of Revenue [Line Items]
Revenue	8,597		5,770		16,303		10,310
Non‑subscription revenue
Disaggregation of Revenue [Line Items]
Revenue	5,520		3,664		11,765		9,513
Professional services
Disaggregation of Revenue [Line Items]
Revenue	3,929	4,003	2,632	[1]	7,932	[2]	6,719	[1]	14,519	19,014	20,201
Perpetual licenses
Disaggregation of Revenue [Line Items]
Revenue	$ 1,591	$ 2,242	$ 1,032	[1]	$ 3,833	[2]	$ 2,794	[1]	$ 5,734	$ 9,833	$ 13,316
[1]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.
[2]	Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.

Summary of significant accoun_5

Summary of significant accounting policies - Contract Balances (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020	Dec. 31, 2020
Accounting Policies [Abstract]
Contract with customer, asset	$ 1,600		$ 1,600		$ 900
Contract With Customer, Liability [Roll Forward]
Balance, beginning of the period	221,579	$ 145,312	205,509	$ 140,449
Revenue earned	(66,967)	(49,393)	(111,398)	(91,395)
Deferral of revenue	83,845	61,363	144,346	108,228
Balance, end of the period	$ 238,457	$ 157,282	$ 238,457	$ 157,282

Summary of significant accoun_6

Summary of significant accounting policies - Remaining Performance Obligations (Details) - USD ($) $ in Millions	Jun. 30, 2021	Dec. 31, 2020
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation, amount	$ 270.6	$ 224.1
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-07-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation, percent	79.00%
Remaining performance obligation, period	12 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-07-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation, percent		80.00%
Remaining performance obligation, period		3 years

Summary of significant accoun_7

Summary of significant accounting policies - Deferred Contract Costs (Details) - USD ($)	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020	Mar. 31, 2021	Dec. 31, 2020		Dec. 31, 2019	Dec. 31, 2018
Concentration Risk [Line Items]
Total amortization of contract costs	$ 3,200,000	$ 1,800,000	$ 5,900,000	$ 3,500,000
Impairment losses	0			0
Trade accounts receivable, net of allowances	66,667,000	$ 53,275,000	66,667,000	$ 53,275,000	$ 75,882,000	$ 69,056,000	[1]	$ 46,571,000	$ 30,854,000
Accounts Receivable | Credit Concentration Risk
Concentration Risk [Line Items]
Trade accounts receivable, net of allowances	$ 14,900,000		$ 14,900,000
Accounts Receivable | Credit Concentration Risk | Two Distributors
Concentration Risk [Line Items]
Trade accounts receivable, net of allowances						$ 19,800,000
[1]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.

Summary of significant accoun_8

Summary of significant accounting policies - Recent Pronouncements (Details) - USD ($) $ in Thousands	Jun. 30, 2021	Jan. 01, 2021
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Operating lease assets	$ 22,737
Operating lease liabilities - non-current	$ 22,063
Accounting Standards Update 2016-02
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Operating lease assets		$ 25,000
Operating lease liabilities - non-current		$ 28,600

Financial instruments fair va_3

Financial instruments fair value (Details) - Fair Value, Recurring - USD ($) $ in Thousands	Jun. 30, 2021	Dec. 31, 2020
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Total cash equivalents	$ 50,018	$ 125,000
Money market funds
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Total cash equivalents	50,018	100,000
U.S. Treasuries
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Total cash equivalents		25,000
Level 1
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Total cash equivalents	50,018	125,000
Level 1 | Money market funds
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Total cash equivalents	50,018	100,000
Level 1 | U.S. Treasuries
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Total cash equivalents		25,000
Level 2
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Total cash equivalents	0	0
Level 2 | Money market funds
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Total cash equivalents	0	0
Level 2 | U.S. Treasuries
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Total cash equivalents		0
Level 3
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Total cash equivalents	0	0
Level 3 | Money market funds
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Total cash equivalents	$ 0	0
Level 3 | U.S. Treasuries
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Total cash equivalents		$ 0

Acquisitions - cmdReporter (Det

Acquisitions - cmdReporter (Details) - USD ($) $ in Thousands	Feb. 26, 2021	Jun. 30, 2021	Mar. 31, 2021	Jun. 30, 2021		Jun. 30, 2020	[2]	Dec. 31, 2020	Dec. 31, 2019
Business Acquisition [Line Items]
Increase (decrease) in fair value of contingent consideration			$ 300	$ 4,237	[1]	$ (3,700)		$ (1,000)	$ 200
Developed technology
Business Acquisition [Line Items]
Weighted-average economic life of intangible assets acquired	5 years
cmdReporter
Business Acquisition [Line Items]
Consideration transferred	$ 3,400
Contingent consideration, liability	$ 400	$ 0		0
Measurement period	90 days
Contingent consideration earned		300		300
Increase (decrease) in fair value of contingent consideration		(100)
Acquisition-related expenses		$ 0		$ 100
[1]	Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.
[2]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.

Acquisitions - Schedule of Acqu

Acquisitions - Schedule of Acquisitions (Details) - USD ($) $ in Thousands	Feb. 26, 2021	Jun. 30, 2021	Mar. 31, 2021	Dec. 31, 2020	[1]	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Intangible assets acquired:
Goodwill		$ 541,850	$ 541,850	$ 541,480		$ 539,818	$ 539,818	$ 539,818	$ 501,145
cmdReporter
Business Acquisition [Line Items]
Cash consideration	$ 3,041
Contingent consideration	359
Final aggregate purchase price	3,400
Intangible assets acquired:
Developed technology	2,630
IPR&D	400
Goodwill	370
Total purchase consideration	$ 3,400
[1]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.

Acquisitions - Digita Security

Acquisitions - Digita Security LLC (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended				12 Months Ended
	Jun. 30, 2021	Mar. 31, 2021	Jun. 30, 2021		Jun. 30, 2020	[2]	Dec. 31, 2020	Dec. 31, 2019
Business Acquisition [Line Items]
Increase (decrease) in fair value of contingent consideration		$ 300	$ 4,237	[1]	$ (3,700)		$ (1,000)	$ 200
Digita Security LLC
Business Acquisition [Line Items]
Maximum contingent consideration								$ 15,000
Cash consideration	$ 4,200
Increase (decrease) in fair value of contingent consideration	4,000		4,300
Contingent consideration recognized	8,300		8,300				$ 8,200
Digita Security LLC | Accrued Liabilities
Business Acquisition [Line Items]
Contingent consideration recognized	3,400		3,400
Digita Security LLC | Other Liabilities
Business Acquisition [Line Items]
Contingent consideration recognized	$ 4,900		$ 4,900
[1]	Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.
[2]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.

Goodwill and other intangible_3

Goodwill and other intangible assets - Goodwill (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021		Jun. 30, 2020
Goodwill [Roll Forward]
Goodwill, Beginning Balance	$ 541,850	$ 539,818	$ 541,480	[1]	$ 539,818
Goodwill acquired	0	0	370		0
Goodwill, Ending Balance	$ 541,850	$ 539,818	$ 541,850		$ 539,818
[1]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.

Goodwill and other intangible_4

Goodwill and other intangible assets - Intangible Assets (Details) - USD ($)	3 Months Ended		6 Months Ended		9 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020	Sep. 30, 2020	Mar. 31, 2021	Dec. 31, 2020		Dec. 31, 2019	Dec. 31, 2018
Finite-Lived Intangible Assets [Line Items]
Gross Value							$ 303,401,000
Accumulated Amortization (in thousands)	$ 117,370,000		$ 117,370,000				100,523,000
Net Carrying Value							202,878,000
Amortization expense	8,500,000	$ 8,300,000	16,900,000	$ 16,700,000
Intangible Assets, Net (Excluding Goodwill) [Abstract]
Gross Value	306,391,000		306,391,000
Net Carrying Value	189,021,000	218,430,000	189,021,000	218,430,000		$ 197,504,000	202,878,000	[1]	$ 235,099,000	$ 252,171,000
Goodwill and Intangible Asset Impairment	0	$ 0	0	$ 0
IPR&D
Indefinite-lived Intangible Assets [Line Items]
Indefinite-Lived Intangible Assets	400,000		$ 400,000
Trademarks
Finite-Lived Intangible Assets [Line Items]
Useful Life			8 years		8 years
Gross Value	34,300,000		$ 34,300,000				34,320,000
Accumulated Amortization (in thousands)	15,578,000		15,578,000				13,454,000
Net Carrying Value	18,722,000		$ 18,722,000				20,866,000
Weighted‑ Average Remaining Useful Life			4 years 3 months 18 days		4 years 9 months 18 days
Customer relationships
Finite-Lived Intangible Assets [Line Items]
Gross Value	214,408,000		$ 214,408,000				214,428,000
Accumulated Amortization (in thousands)	64,893,000		64,893,000				55,810,000
Net Carrying Value	149,515,000		$ 149,515,000				158,618,000
Weighted‑ Average Remaining Useful Life			8 years 2 months 12 days		8 years 8 months 12 days
Customer relationships | Minimum
Finite-Lived Intangible Assets [Line Items]
Useful Life			2 years		2 years
Customer relationships | Maximum
Finite-Lived Intangible Assets [Line Items]
Useful Life			12 years		12 years
Developed technology
Finite-Lived Intangible Assets [Line Items]
Useful Life			5 years		5 years
Gross Value	57,193,000		$ 57,193,000				54,563,000
Accumulated Amortization (in thousands)	36,809,000		36,809,000				31,173,000
Net Carrying Value	20,384,000		$ 20,384,000				23,390,000
Weighted‑ Average Remaining Useful Life			2 years 2 months 12 days		2 years 3 months 18 days
Non-competes
Finite-Lived Intangible Assets [Line Items]
Useful Life			2 years		2 years
Gross Value	90,000		$ 90,000				90,000
Accumulated Amortization (in thousands)	90,000		90,000				86,000
Net Carrying Value	$ 0		$ 0				$ 4,000
Weighted‑ Average Remaining Useful Life			0 years		1 month 6 days
[1]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.

Leases - Narrative (Details)

Leases - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Lessee, Lease, Description [Line Items]
Lessee, operating lease, renewal term (up to)	10 years		10 years
Lessee, finance lease, term of contract	4 years		4 years
Operating lease, weighted average remaining lease term	6 years 4 months 24 days		6 years 4 months 24 days
Operating lease, weighted average discount rate, percent	3.50%		3.50%
Operating lease cost	$ 1,369	$ 1,200	$ 2,883	$ 2,500
Operating lease, payments			2,600
Affiliated Entity
Lessee, Lease, Description [Line Items]
Operating lease cost	$ 200	$ 300	$ 500	$ 500
Minimum
Lessee, Lease, Description [Line Items]
Lessee, operating lease, term of contract	1 year		1 year
Maximum
Lessee, Lease, Description [Line Items]
Lessee, operating lease, term of contract	9 years		9 years

Leases - Supplemental Balance S

Leases - Supplemental Balance Sheet Information (Details) $ in Thousands	Jun. 30, 2021USD ($)
Assets
Operating lease assets	$ 22,737
Liabilities
Operating lease liabilities - current	4,826
Operating lease liabilities - non-current	22,063
Total operating lease liabilities	$ 26,889
Operating lease, right-of-use asset, statement of financial position	us-gaap:OtherAssets
Operating lease, liability, current, statement of financial position	us-gaap:AccountsPayableAndAccruedLiabilitiesCurrent
Operating lease, liability, noncurrent, statement of financial position	Other liabilities

Leases - Components of Lease Ex

Leases - Components of Lease Expense (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Leases [Abstract]
Operating lease cost	$ 1,369	$ 1,200	$ 2,883	$ 2,500
Short-term lease cost	52		104
Variable lease cost	441		880
Total lease expense	$ 1,862		$ 3,867

Leases - Maturities of Operatin

Leases - Maturities of Operating Lease Liabilities (Details) $ in Thousands	Jun. 30, 2021USD ($)
Leases [Abstract]
2021 (remaining six months)	$ 2,887
2022	5,422
2023	5,347
2024	4,596
2025	2,519
Thereafter	9,482
Total lease payments	30,253
Less: imputed interest	3,364
Total present value of lease liabilities	$ 26,889

Debt (Details)

Debt (Details) - Line of Credit - USD ($) $ in Millions	Jun. 30, 2021	Dec. 31, 2020	Sep. 30, 2020	Jul. 27, 2020	Jul. 26, 2020
Debt Instrument [Line Items]
Debt issuance costs	$ 0.7		$ 1.3
Debt issuance costs in other assets	1.6	$ 1.1
Revolving Credit Facility
Debt Instrument [Line Items]
Maximum borrowing capacity				$ 150	$ 15
Letter of Credit
Debt Instrument [Line Items]
Maximum borrowing capacity				25
Debt outstanding	$ 1	$ 1
Foreign Line of Credit
Debt Instrument [Line Items]
Maximum borrowing capacity				50
Term Loan
Debt Instrument [Line Items]
Maximum borrowing capacity					$ 205
Minimum | Term Loan
Debt Instrument [Line Items]
Maximum borrowing capacity per incremental loan				$ 5

Commitments and Contingencies (

Commitments and Contingencies (Details) - USD ($)	Jun. 30, 2021	Dec. 31, 2020
Commitments and Contingencies Disclosure [Abstract]
Material liabilities for contingencies	$ 4,200,000	$ 0
Estimated loss	$ 2,300,000

Net loss per share - Schedule o

Net loss per share - Schedule of Computation (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended					6 Months Ended				12 Months Ended
	Jun. 30, 2021		Mar. 31, 2021	Jun. 30, 2020	[1]	Jun. 30, 2021	[2]	Jun. 30, 2020	[1]	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Numerator:
Net loss	$ (16,467)	[1]	$ (4,589)	$ (834)		$ (21,056)	[1]	$ (10,330)		$ (24,082)	$ (34,345)	$ (37,579)
Denominator:
Weighted-average shares used to compute net loss per share, basic (in shares)	117,909,720		117,386,322	102,862,404		117,649,467		102,861,475		108,908,597	102,752,092	102,325,465
Weighted-average shares used to compute net loss per share, diluted (in shares)	117,909,720		117,386,322	102,862,404		117,649,467		102,861,475		108,908,597	102,752,092	102,325,465
Net loss per share, diluted (in dollars per share)	$ (0.14)		$ (0.04)	$ (0.01)		$ (0.18)		$ (0.10)		$ (0.22)	$ (0.33)	$ (0.37)
Net loss per share, basic (in dollars per share)	$ (0.14)		$ (0.04)	$ (0.01)		$ (0.18)		$ (0.10)		$ (0.22)	$ (0.33)	$ (0.37)
[1]	Certain prior period amounts have been revised to correct immaterial errors. See Note 1 for more information.
[2]	Includes the three months ended March 31, 2021, which has been revised to correct immaterial errors. See Note 1 for more information.

Net loss per share - Antidiluti

Net loss per share - Antidilutive Securities (Details) - shares	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total potentially dilutive securities	9,070,850	7,778,678	9,070,850	7,778,678
Stock options outstanding
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total potentially dilutive securities	5,977,050	7,742,158	5,977,050	7,742,158
Unvested restricted stock units
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total potentially dilutive securities	3,093,800	36,520	3,093,800	36,520

Share-based compensation - Narr

Share-based compensation - Narrative (Details) - shares	Jul. 21, 2020	Jun. 30, 2021	Jan. 01, 2021	Nov. 13, 2017
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock reserved for additional grants under the plan (in shares)		16,385,899
Omnibus Incentive Plan 2020 Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Aggregate number of shares of common stock to be issued (in shares)	14,800,000		19,479,699
Share based compensation, number of shares reserved for issuance, period of increases	10 years
Share based compensation, increase in shares reserved for issuance, minimum percentage increase	4.00%
Stock Option Plan 2017 Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Aggregate number of shares of common stock to be issued (in shares)				8,470,000
Common stock reserved for additional grants under the plan (in shares)		128,928
Awards granted (in shares)		0

Share-based compensation - Retu

Share-based compensation - Return Target Options Activity (Details) - Target-based stock options $ / shares in Units, $ in Thousands	6 Months Ended	12 Months Ended
	Jun. 30, 2021USD ($)$ / sharesshares	Dec. 31, 2020USD ($)$ / sharesshares
Options
Outstanding, beginning of period (in shares) | shares	3,687,664
Granted (in shares) | shares	0
Exercised (in shares) | shares	0
Forfeitures (in shares) | shares	0
Outstanding, end of period (in shares) | shares	3,687,664	3,687,664
Options exercisable (in shares) | shares	0
Vested or expected to vest (in shares) | shares	0
Weighted‑ Average Exercise Price
Outstanding, beginning of period (in dollars per share) | $ / shares	$ 6.75
Granted (in dollars per share) | $ / shares	0
Exercised (in dollars per share) | $ / shares	0
Forfeitures (in dollars per share) | $ / shares	0
Outstanding, end of period (in dollars per share) | $ / shares	6.75	$ 6.75
Options exercisable (in dollars per share) | $ / shares	0
Vested or expected to vest (in dollars per share) | $ / shares	$ 0
Weighted‑ Average Remaining Contractual Term (Years)
Remaining term, options outstanding	7 years 3 months 18 days	7 years 9 months 18 days
Aggregate Intrinsic Value (in thousands)
Outstanding | $	$ 98,904	$ 85,444
Exercised | $	0
Options exercisable | $	0
Vested or expected to vest | $	0
Unrecognized compensation expense
Unrecognized compensation expense | $	$ 33,000
Remaining term, options exercisable	0 years
Remaining term, options vested or expected to vest	0 years

Share-based compensation - Rest

Share-based compensation - Restricted Stock Units (Details) - Unvested restricted stock units $ / shares in Units, $ in Millions	3 Months Ended	6 Months Ended
	Jun. 30, 2021USD ($)$ / sharesshares	Jun. 30, 2021USD ($)$ / sharesshares
Restricted stock (in units)
Outstanding, beginning of period (in shares) | shares		1,293,107
Granted (in shares) | shares		1,843,500
Restrictions lapsed (in shares) | shares		0
Forfeited (in shares) | shares		(42,807)
Outstanding, end of period (in shares) | shares	3,093,800	3,093,800
Fair Value (Per unit)
Outstanding, beginning of period (in dollars per share) | $ / shares		$ 26.34
Granted (in dollars per share) | $ / shares		34.79
Restrictions lapsed (in dollars per share) | $ / shares		0
Forfeited (in dollars per share) | $ / shares		26.33
Outstanding, end of period (in dollars per share) | $ / shares	$ 31.38	$ 31.38
Vesting period		4 years
Unrecognized compensation expense | $	$ 88	$ 88
Weighted average period over which unrecognized compensation expense would be recognized	3 years 7 months 6 days
Tranche one
Fair Value (Per unit)
Vesting period		1 year
Percentage of RSUs that vest		100.00%

Share-based compensation - Serv

Share-based compensation - Service Based Options Activity (Details) - Service-based stock option - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended	6 Months Ended	9 Months Ended	12 Months Ended
	Jun. 30, 2021	Jun. 30, 2021	Sep. 30, 2020	Dec. 31, 2020
Options
Outstanding, beginning of period (in shares)		3,546,826
Granted (in shares)		0
Exercised (in shares)		(1,257,440)
Forfeitures (in shares)		0
Outstanding, end of period (in shares)	2,289,386	2,289,386		3,546,826
Options exercisable (in shares)	1,524,788	1,524,788
Vested or expected to vest (in shares)	2,289,386	2,289,386
Weighted‑ Average Exercise Price
Outstanding, beginning of period (in dollars per share)		$ 5.65
Granted (in dollars per share)		0
Exercised (in dollars per share)		5.62
Forfeitures (in dollars per share)		0
Outstanding, end of period (in dollars per share)	$ 5.66	5.66		$ 5.65
Options exercisable (in dollars per share)	5.49	5.49
Vested or expected to vest (in dollars per share)	$ 5.66	$ 5.66
Weighted‑ Average Remaining Contractual Term (Years)
Remaining term, options outstanding		6 years 7 months 6 days	7 years 1 month 6 days
Remaining term, options exercisable		6 years 4 months 24 days
Remaining term, options vested or expected to vest		6 years 7 months 6 days
Aggregate Intrinsic Value (in thousands)
Outstanding	$ 63,896	$ 63,896		$ 86,098
Exercised		36,219
Options exercisable	42,813	42,813
Vested or expected to vest	63,896	63,896
Total fair value, options vested in period		1,300
Unrecognized compensation expense	$ 2,000	$ 2,000
Weighted average period over which unrecognized compensation expense would be recognized	1 year 6 months

Share-based compensation - Shar

Share-based compensation - Share-Based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation expense	$ 4,106	$ 764	$ 6,938	$ 1,575
Cost of revenues | Subscription
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation expense	344	38	668	76
Cost of revenues | Services
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation expense	75	0	152	0
Sales and marketing
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation expense	1,088	111	1,930	222
Research and development
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation expense	1,153	141	1,931	298
General and administrative
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation expense	$ 1,446	$ 474	$ 2,257	$ 979

Income taxes (Details)

Income taxes (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Income Tax Disclosure [Abstract]
Effective income tax rate (as a percent)	0.40%	9.60%	(0.30%)	23.20%
Discrete income tax expense (benefit)	$ (0.1)		$ (0.1)
Annual effective tax rate	(0.005)	0.212

Related-party transactions (Det

Related-party transactions (Details) - USD ($)	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020	Dec. 31, 2020	Jul. 27, 2020	Jul. 26, 2020
Term Loan | Line of Credit
Related Party Transaction [Line Items]
Maximum borrowing capacity							$ 205,000,000
Revolving Credit Facility | Line of Credit
Related Party Transaction [Line Items]
Maximum borrowing capacity						$ 150,000,000	$ 15,000,000
Affiliated Entity | JAMF Nation Global Foundation
Related Party Transaction [Line Items]
Amount of pledges to JAMF Nation Global Foundation	$ 200,000	$ 0	$ 300,000	$ 0
Accrued expenses to JAMF Nation Global Foundation	600,000		600,000		$ 900,000
Majority Shareholder | Vista
Related Party Transaction [Line Items]
Expenses incurred for related party transactions	100,000	100,000	100,000	300,000
Accounts payable to related parties	100,000		100,000		100,000
Majority Shareholder | Vista Affiliates
Related Party Transaction [Line Items]
Expenses incurred for related party transactions	300,000	100,000	500,000	300,000
Accounts payable to related parties	100,000		100,000		100,000
Revenue from arrangement with related party	300,000	300,000	500,000	600,000
Accounts receivable from related party	$ 200,000		$ 200,000		$ 300,000
Majority Shareholder | Vista Affiliates | Term Loan
Related Party Transaction [Line Items]
Interest paid on term loan		$ 800,000		$ 1,600,000

Subsequent events (Details)

Subsequent events (Details) - USD ($) $ in Millions	Dec. 15, 2021	Oct. 01, 2021	Jul. 01, 2021	Dec. 15, 2021
Wandera Inc. | Forecast
Subsequent Event [Line Items]
Cash consideration	$ 25	$ 25		$ 50
Subsequent Event | Revolving Credit Facility | Three Hundred Sixty Four Day Facility | Line of Credit
Subsequent Event [Line Items]
Debt term			364 days
Principal amount			$ 250
Subsequent Event | Wandera Inc.
Subsequent Event [Line Items]
Consideration transferred			409.2
Cash consideration			$ 359.2