Segment Information | Segment Information See Note 1 for a description of our segments. A description of our basis for reporting segment operating results is outlined below. Intersegment revenues primarily reflect pharmacy related transactions between the Evernorth and U.S. Medical segments. The Company uses "pre-tax adjusted income from operations" and "adjusted revenues" as its principal financial measures of segment operating performance because management believes they best reflect the underlying results of business operations and permit analysis of trends in underlying revenue, expenses and profitability. We define pre-tax adjusted income from operations as income before taxes excluding net realized investment results, amortization of acquired intangible assets and special items. Cigna’s share of certain realized investment results of its joint ventures reported in the International Markets segment using the equity method of accounting are also excluded. Special items are matters that management believes are not representative of the underlying results of operations due to their nature or size. Adjusted income (loss) from operations is measured on an after-tax basis for consolidated results and on a pre-tax basis for segment results. The Company does not report total assets by segment because this is not a metric used to allocate resources or evaluate segment performance. The Company defines adjusted revenues as total revenues excluding the following adjustments: special items and Cigna's share of certain realized investment results of its joint ventures reported in the International Markets segment using the equity method of accounting. Special items are matters that management believes are not representative of the underlying results of operations due to their nature or size. We exclude these items from this measure because management believes they are not indicative of past or future underlying performance of the business. The following tables present the special items recorded by the Company for the three and six months ended June 30, 2021 and 2020: Three Months Ended Six Months Ended (In millions) June 30, 2021 June 30, 2020 June 30, 2021 June 30, 2020 Description of Special Item Charges (Benefits) and Financial Statement Line Item(s) After-tax Before-tax After-tax Before-tax After-tax Before-tax After-tax Before-tax Debt extinguishment costs $ 9 $ 10 $ 11 $ 14 $ 110 $ 141 $ 151 $ 199 Integration and transaction-related costs 14 16 99 130 36 45 173 227 Charges associated with litigation matters — — — — (21) (27) 19 25 Charge for organizational efficiency plan — — — — — — 24 31 Contractual adjustment for a former client — — — — — — (66) (87) Total impact from special items $ 23 $ 26 $ 110 $ 144 $ 125 $ 159 $ 301 $ 395 (In millions) Evernorth U.S. Medical International Markets Other Operations Corporate and Eliminations Total Three months ended June 30, 2021 Revenues from external customers $ 31,553 $ 9,689 $ 1,527 $ 52 $ — $ 42,821 Inter-segment revenues 1,034 595 — — (1,629) Net investment income 5 172 55 77 1 310 Total revenues 32,592 10,456 1,582 129 (1,628) 43,131 Net realized investment results from certain equity method investments — — (24) — — (24) Adjusted revenues $ 32,592 $ 10,456 $ 1,558 $ 129 $ (1,628) $ 43,107 Income (loss) before taxes $ 929 $ 1,060 $ 260 $ 19 $ (370) $ 1,898 Pre-tax adjustments to reconcile to adjusted income from operations (Income) attributable to noncontrolling interests (6) — (5) — — (11) Net realized investment (gains) losses 2 (49) (30) (6) — (83) Amortization of acquired intangible assets 488 6 9 — — 503 Special items Debt extinguishment costs — — — — 10 10 Integration and transaction-related costs — — — — 16 16 Pre-tax adjusted income (loss) from operations $ 1,413 $ 1,017 $ 234 $ 13 $ (344) $ 2,333 (In millions) Evernorth U.S. Medical International Markets Other Operations Corporate and Eliminations Total Three months ended June 30, 2020 Revenues from external customers $ 27,714 $ 8,684 $ 1,466 $ 1,178 $ — $ 39,042 Inter-segment revenues 885 504 — 6 (1,395) Net investment income 3 49 26 144 1 223 Total revenues 28,602 9,237 1,492 1,328 (1,394) 39,265 Net realized investment results from certain equity method investments — — (60) — — (60) Adjusted revenues $ 28,602 $ 9,237 $ 1,432 $ 1,328 $ (1,394) $ 39,205 Income (loss) before taxes $ 771 $ 1,543 $ 390 $ 129 $ (544) $ 2,289 Pre-tax adjustments to reconcile to adjusted income from operations (Income) attributable to noncontrolling interests (3) — (5) — — (8) Net realized investment (gains) losses — (26) (73) 1 — (98) Amortization of acquired intangible assets 481 6 7 2 — 496 Special items Debt extinguishment costs — — — — 14 14 Integration and transaction-related costs — — — — 130 130 Pre-tax adjusted income (loss) from operations $ 1,249 $ 1,523 $ 319 $ 132 $ (400) $ 2,823 (In millions) Evernorth U.S. Medical International Markets Other Operations Corporate and Eliminations Total Six Months Ended June 30, 2021 Revenues from external customers $ 60,972 $ 19,291 $ 3,026 $ 112 $ — $ 83,401 Inter-segment revenues 2,232 1,105 — — (3,337) Net investment income 8 422 114 156 1 701 Total revenues 63,212 20,818 3,140 268 (3,336) 84,102 Net realized investment results from certain equity method investments — — (10) — — (10) Adjusted revenues $ 63,212 $ 20,818 $ 3,130 $ 268 $ (3,336) $ 84,092 Income (loss) before taxes $ 1,678 $ 2,069 $ 486 $ 35 $ (857) $ 3,411 Pre-tax adjustments to reconcile to adjusted income from operations (Income) attributable to noncontrolling interests (11) — (12) — — (23) Net realized investment (gains) losses (1) 4 (79) 3 2 — (70) Amortization of acquired intangible assets 965 14 19 — — 998 Special items Debt extinguishment costs — — — — 141 141 Integration and transaction-related costs — — — — 45 45 Charges associated with litigation matters — — — — (27) (27) Pre-tax adjusted income (loss) from operations $ 2,636 $ 2,004 $ 496 $ 37 $ (698) $ 4,475 (In millions) Evernorth U.S. Medical International Markets Other Operations Corporate and Eliminations Total Six Months Ended June 30, 2020 Revenues from external customers $ 53,970 $ 17,952 $ 2,886 $ 2,350 $ — $ 77,158 Inter-segment revenues 1,859 970 — 11 (2,840) Net investment income 28 175 66 306 1 576 Total revenues 55,857 19,097 2,952 2,667 (2,839) 77,734 Net realized investment results from certain equity method investments — — (50) — — (50) Special item related to contractual adjustment for a former client (87) — — — — (87) Adjusted revenues $ 55,770 $ 19,097 $ 2,902 $ 2,667 $ (2,839) $ 77,597 Income (loss) before taxes $ 1,465 $ 2,683 $ 624 $ 201 $ (1,287) $ 3,686 Pre-tax adjustments to reconcile to adjusted income from operations (Income) attributable to noncontrolling interests (7) — (10) — — (17) Net realized investment (gains) losses (1) — 22 (27) 5 — — Amortization of acquired intangible assets 960 17 14 3 — 994 Special items Debt extinguishment costs — — — — 199 199 Integration and transaction-related costs — — — — 227 227 Charges associated with litigation matters — — — — 25 25 Charge for organizational efficiency plan — — — — 31 31 Contractual adjustment for a former client (87) — — — — (87) Pre-tax adjusted income (loss) from operations $ 2,331 $ 2,722 $ 601 $ 209 $ (805) $ 5,058 (1) Includes the Company's share of certain realized investment results of its joint ventures reported in the International Markets segment using the equity method of accounting. Revenue from external customers includes Pharmacy revenues, Premiums and Fees and other revenues. The following table presents these revenues by product, premium and service type for the three and six months ended June 30: Three Months Ended June 30, Six Months Ended June 30, (In millions) 2021 2020 2021 2020 Products (Pharmacy revenues) (ASC 606) Network revenues $ 15,414 $ 13,090 $ 29,593 $ 25,232 Home delivery and specialty revenues 13,014 12,183 25,472 23,897 Other 1,619 1,291 3,007 2,533 Total pharmacy revenues $ 30,047 $ 26,564 $ 58,072 $ 51,662 Insurance premiums (ASC 944) U.S. Medical premiums U.S. Commercial Health Insurance 3,578 3,090 7,101 6,551 Stop loss 1,194 1,152 2,388 2,313 Other 308 283 618 572 U.S. Government Medicare Advantage 2,116 1,904 4,208 3,785 Medicare Part D 410 420 860 882 Other 1,227 1,063 2,365 2,129 Total U.S. Medical premiums 8,833 7,912 17,540 16,232 International Markets premiums 1,442 1,344 2,892 2,719 Domestic disability, life and accident premiums — 1,124 — 2,240 Other premiums 48 26 105 55 Total premiums 10,323 10,406 20,537 21,246 Services (ASC 606) Fees 2,345 1,979 4,672 4,133 Other external revenues 106 93 120 117 Total services 2,451 2,072 4,792 4,250 Total revenues from external customers $ 42,821 $ 39,042 $ 83,401 $ 77,158 |