REVENUE | REVENUE Revenue recognition The Company recognizes revenue when it satisfies a performance obligation by transferring control of the promised goods and services to a customer, in an amount that reflects the consideration that it expects to receive in exchange for those goods or services. This is achieved through applying the following five-step model: • Identification of the contract, or contracts, with a customer • Identification of the performance obligations in the contract • Determination of the transaction price • Allocation of the transaction price to the performance obligations in the contract • Recognition of revenue when, or as, the Company satisfies a performance obligation The Company generates substantially all of its revenue from contracts with customers, whether formal or implied. Sales taxes collected from customers are remitted to the appropriate taxing jurisdictions and are excluded from sales revenue as the Company considers itself a pass-through conduit for collecting and remitting sales taxes, with the exception of taxes assessed during the procurement process of select inventories. Shipping and handling costs are included in cost of sales. Revenue from product and services sales is recognized when control of the goods, or benefit of the service, is furnished to the customer. This occurs at a point in time, typically upon shipment to the customer or completion of the service. This standard applies to all contracts with customers, except for contracts that are within the scope of other standards, such as leases, insurance, collaboration arrangements and financial instruments. Based upon the nature of the products the Company sells, its customers have limited rights of return and those present are immaterial. Discounts provided by the Company to customers at the time of sale are recognized as a reduction in sales as the products are sold. Warranty obligations associated with the sale of our products are assurance-type warranties that are a guarantee of the product’s intended functionality and, therefore, do not represent a distinct performance obligation within the context of the contract. Warranty expense is included in cost of sales. We apply a practical expedient to expense direct costs of obtaining a contract when incurred because the amortization period would be one year or less. Under its contracts with customers, the Company stands ready to deliver product upon receipt of a purchase order. Accordingly, the Company has no performance obligations under its contracts until its customers submit a purchase order. The Company does not enter into commitments to provide goods or services that have terms greater than one year. In limited cases, the Company does require payment in advance of shipping product. Typically, product is shipped within a few days after prepayment is received. These prepayments are recorded as contract liabilities on the condensed consolidated balance sheet and are included in accounts payable and accrued liabilities (Note 9). As the performance obligation is part of a contract that has an original expected duration of less than one year, the Company has applied the practical expedient under the Accounting Standards Codification Topic 606 ("ASC 606") to omit disclosures regarding remaining performance obligations. When the Company transfers goods or provides services to a customer, payment is due, subject to normal terms, and is not conditional on anything other than the passage of time. Typical payment terms range from due upon receipt to due within 30 days, depending on the type of customer and relationship. At contract inception, the Company expects that the period of time between the transfer of goods to the customer and when the customer pays for those goods will be less than one year, which is consistent with the Company’s standard payment terms. Accordingly, the Company has elected the practical expedient under ASC 606 to not adjust for the effects of a significant financing component. As such, these amounts are recorded as receivables and not contract assets. The following table summarizes transactions within contract liabilities for the three and nine months ended September 30, 2024 (in thousands): Balance, December 31, 2023 $ 761 Revenue recognized related to payments included in the December 31, 2023 balance (696) Payments received for which performance obligations have not been satisfied 276 Effect of foreign currency translation (4) Balance, March 31, 2024 337 Revenue recognized related to payments included in the March 31, 2024 balance (284) Payments received for which performance obligations have not been satisfied 935 Effect of foreign currency translation (3) Balance, June 30, 2024 985 Revenue recognized related to payments included in the June 30, 2024 balance (926) Payments received for which performance obligations have not been satisfied 643 Effect of foreign currency translation 22 Balance, September 30, 2024 $ 724 The table below sets forth the disaggregation of revenue by product category for the periods indicated below (in thousands): Three Months Ended Nine Months Ended 2024 2023 2024 2023 Product Revenue Paint protection film $ 60,545 $ 58,977 $ 166,870 $ 165,016 Window film 22,627 18,762 59,195 54,055 Other 3,778 3,386 10,937 10,268 Total $ 86,950 $ 81,125 $ 237,002 $ 229,339 Service Revenue Software $ 2,041 $ 1,652 $ 5,959 $ 4,656 Cutbank credits 4,500 4,524 13,300 13,253 Installation labor 18,925 14,852 55,090 41,781 Training and other 436 524 1,522 1,726 Total $ 25,902 $ 21,552 $ 75,871 $ 61,416 Total $ 112,852 $ 102,677 $ 312,873 $ 290,755 Because many of our international customers require us to ship their orders to freight forwarders located in the United States, we cannot be certain about the ultimate destination of the product. The following table represents our estimate of sales by geographic regions based on our understanding of ultimate product destination based on customer interactions, customer locations and other factors (in thousands): Three Months Ended Nine Months Ended 2024 2023 2024 2023 United States $ 64,565 $ 59,002 $ 181,515 $ 169,228 Canada 14,415 11,471 38,769 31,914 China 9,058 10,242 14,910 24,992 Continental Europe 9,058 8,705 30,629 26,354 United Kingdom 3,548 3,499 10,723 10,220 Middle East/Africa 5,286 3,909 15,231 11,514 Asia Pacific 4,095 3,233 12,179 9,192 Latin America 2,827 2,325 8,917 6,617 Other — 291 — 724 Total $ 112,852 $ 102,677 $ 312,873 $ 290,755 |