HarborOne Bancorp (HONE) 10-Q 2021 Q3 Quarterly report

UNITED STATES SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

(Mark one)

☒QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2021

or

☐TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

Commission File Number 001-38955

HarborOne Bancorp, Inc.

(Exact name of registrant as specified in its charter)

Massachusetts	81-1607465
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification No.)

770 Oak Street, Brockton, Massachusetts	02301
(Address of principal executive offices)	(Zip Code)

(508) 895-1000

(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act

Title of each Class	Trading Symbol	Name of each exchange on which registered
Common Stock, $0.01 par value	HONE	The NASDAQ Stock Market, LLC

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days.

☒ Yes ☐ No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).

☒ Yes ☐ No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer”, “smaller reporting company”, and “emerging growth company” in Rule 12b-2 of the Exchange Act:

Large accelerated filer  ☐	Accelerated filer   ☒
Non-accelerated filer  ☐ ​	Smaller reporting company  ☐ Emerging growth company  ☒

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). ☐ Yes ☒ No

As of November 1, 2021, there were 53,228,410 shares of the Registrant’s common stock, par value $0.01 per share, outstanding

Index

		PAGE
PART I.	FINANCIAL INFORMATION
ITEM 1.	Financial Statements
	Consolidated Balance Sheets as of September 30, 2021 and December 31, 2020 (unaudited)	1
	Consolidated Statements of Income for the Three and Nine Months Ended September 30, 2021 and 2020 (unaudited)	2
	Consolidated Statements of Comprehensive Income for the Three and Nine Months Ended September 30, 2021 and 2020 (unaudited)	3
	Consolidated Statements of Changes in Stockholders’ Equity for the Three and Nine Months Ended September 30, 2021 and 2020 (unaudited)	4
	Consolidated Statements of Cash Flows for the Nine Months Ended September 30, 2021 and 2020 (unaudited)	6
	Notes to Consolidated Financial Statements (unaudited)	8
ITEM 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	44
ITEM 3.	Quantitative and Qualitative Disclosures about Market Risk	71
ITEM 4.	Controls and Procedures	71
PART II.	OTHER INFORMATION
ITEM 1.	Legal Proceedings	72
ITEM 1A.	Risk Factors	72
ITEM 2.	Unregistered Sales of Equity Securities and Use of Proceeds	73
ITEM 3.	Defaults Upon Senior Securities	73
ITEM 4.	Mine Safety Disclosures	73
ITEM 5.	Other Information	73
ITEM 6.	Exhibits	74
EXHIBIT INDEX		74
SIGNATURE		75

HarborOne Bancorp, Inc.

Consolidated Balance Sheets (unaudited)

	September 30,		December 31,
(in thousands, except share data)	2021		2020
Assets
Cash and due from banks	$	42,589	$	31,777
Short-term investments		277,050		174,093
Total cash and cash equivalents		319,639		205,870
Securities available for sale, at fair value		390,552		276,498
Federal Home Loan Bank stock, at cost		6,828		8,738
Asset held for sale		881		—
Loans held for sale, at fair value		77,052		208,612
Loans		3,457,744		3,494,642
Less: Allowance for loan losses		(47,988)		(55,395)
Net loans		3,409,756		3,439,247
Accrued interest receivable		10,880		11,874
Other real estate owned and repossessed assets		28		595
Mortgage servicing rights, at fair value		36,540		24,833
Property and equipment, net		50,480		49,580
Retirement plan annuities		14,065		13,747
Bank-owned life insurance		89,466		87,950
Goodwill		69,802		69,802
Intangible assets		3,399		4,370
Other assets		87,726		81,899
Total assets	$	4,567,094	$	4,483,615
Liabilities and Stockholders' Equity
Deposits:
Demand deposit accounts	$	756,917	$	689,672
NOW accounts		300,577		218,584
Regular savings and club accounts		1,144,595		998,994
Money market deposit accounts		832,441		866,661
Term certificate accounts		659,850		732,298
Total deposits		3,694,380		3,506,209
Short-term borrowed funds		—		35,000
Long-term borrowed funds		55,720		114,097
Subordinated debt		34,128		34,033
Mortgagors' escrow accounts		8,412		7,736
Accrued interest payable		567		1,262
Other liabilities and accrued expenses		93,855		88,964
Total liabilities		3,887,062		3,787,301
Commitments and contingencies (Notes 9 and 10)
Common stock, $0.01 par value; 150,000,000 shares authorized; 59,083,187 and 58,834,970 shares issued; 53,232,110 and 57,205,458 shares outstanding at September 30, 2021 and December 31, 2020, respectively		585		584
Additional paid-in capital		468,526		464,176
Retained earnings		315,683		277,312
Treasury stock, at cost, 5,851,077 and 1,629,512 shares at September 30, 2021 and December 31, 2020, respectively		(73,723)		(16,644)
Accumulated other comprehensive income		(1,118)		2,185
Unearned compensation - ESOP		(29,921)		(31,299)
Total stockholders' equity		680,032		696,314
Total liabilities and stockholders' equity	$	4,567,094	$	4,483,615

The accompanying notes are an integral part of these unaudited interim Consolidated Financial Statements.

1

HarborOne Bancorp, Inc.

Consolidated Statements of Income (unaudited)

	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands, except share data)	2021		2020		2021		2020
Interest and dividend income:
Interest and fees on loans	$	33,680	$	34,496	$	101,646	$	102,491
Interest on loans held for sale		665		1,060		2,841		2,625
Interest on taxable securities		1,293		1,312		2,671		4,446
Interest on non-taxable securities		—		5		—		103
Other interest and dividend income		170		175		384		1,173
Total interest and dividend income		35,808		37,048		107,542		110,838
Interest expense:
Interest on deposits		2,050		4,520		7,072		19,018
Interest on FHLB borrowings		431		835		1,514		2,933
Interest on subordinated debentures		524		524		1,571		1,571
Total interest expense		3,005		5,879		10,157		23,522
Net interest and dividend income		32,803		31,169		97,385		87,316
Provision (credit) for loan losses		(1,627)		13,454		(5,822)		27,207
Net interest and dividend income, after provision (credit) for loan losses		34,430		17,715		103,207		60,109
Noninterest income:
Mortgage banking income:
Gain on sale of mortgage loans		12,756		34,055		51,820		77,195
Changes in mortgage servicing rights fair value		(992)		(193)		(135)		(5,691)
Other		3,882		4,258		12,472		10,650
Total mortgage banking income		15,646		38,120		64,157		82,154
Deposit account fees		4,658		3,451		13,056		10,351
Income on retirement plan annuities		108		104		318		308
Gain on sale and call of securities, net		241		—		241		2,533
Bank-owned life insurance income		515		560		1,516		1,665
Other income		842		2,203		2,234		4,642
Total noninterest income		22,010		44,438		81,522		101,653
Noninterest expense:
Compensation and benefits		24,760		29,839		77,360		78,493
Occupancy and equipment		4,765		4,581		14,723		13,296
Data processing		2,205		2,119		6,910		6,576
Loan expenses		1,323		3,166		5,008		7,121
Marketing		880		817		2,524		2,750
Deposit expenses		431		475		1,209		1,435
Postage and printing		396		455		1,215		1,386
Professional fees		1,362		1,458		4,432		4,204
Prepayment penalties on Federal Home Loan Bank advances		1,095		—		1,095		—
Foreclosed and repossessed assets		(308)		27		(332)		165
Deposit insurance		341		310		993		860
Other expenses		2,024		2,452		5,537		8,350
Total noninterest expense		39,274		45,699		120,674		124,636
Income before income taxes		17,166		16,454		64,055		37,126
Income tax provision		4,907		4,561		18,128		9,934
Net income	$	12,259	$	11,893	$	45,927	$	27,192
Earnings per common share:
Basic	$	0.25	$	0.22	$	0.89	$	0.50
Diluted	$	0.24	$	0.22	$	0.88	$	0.50
Weighted average shares outstanding:
Basic		49,801,123		54,465,339		51,362,252		54,436,090
Diluted		50,663,415		54,465,339		52,094,749		54,436,090

The accompanying notes are an integral part of these unaudited interim Consolidated Financial Statements.

2

HarborOne Bancorp, Inc.

Consolidated Statements of Comprehensive Income (unaudited)

	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2021		2020		2021		2020
Net income	$	12,259	$	11,893	$	45,927	$	27,192
Other comprehensive income:
Unrealized gain/loss on cash flow hedge:
Unrealized holding gains (losses)		22		32		1,392		(1,581)
Reclassification adjustment for net losses (gains) included in net income		140		82		373		(67)
Net change in unrealized gains (losses) on derivatives in cash flow hedging instruments		162		114		1,765		(1,648)
Related tax effect		(46)		(32)		(494)		461
Net-of-tax amount		116		82		1,271		(1,187)
Unrealized gain/loss on securities available for sale:
Unrealized holding (losses) gains		(2,406)		(1,335)		(5,626)		4,212
Reclassification of unrealized gain on securities transferred to available for sale		—		—		—		522
Reclassification adjustment for net realized gains		(241)		—		(241)		(2,533)
Net unrealized (losses) gains		(2,647)		(1,335)		(5,867)		2,201
Related tax effect		584		132		1,293		(718)
Net-of-tax amount		(2,063)		(1,203)		(4,574)		1,483
Total other comprehensive (loss) income		(1,947)		(1,121)		(3,303)		296
Comprehensive income	$	10,312	$	10,772	$	42,624	$	27,488

The accompanying notes are an integral part of these unaudited interim Consolidated Financial Statements.

3

HarborOne Bancorp, Inc.

Consolidated Statements of Changes in Stockholders’ Equity (unaudited)

										Accumulated
	Common Stock			Additional				Treasury		Other		Unearned		Total
	Outstanding			Paid-in		Retained		Stock,		Comprehensive		Compensation		Stockholders'
(in thousands, except share data)	Shares	Amount		Capital		Earnings		at Cost		Income (Loss)		- ESOP		Equity
Balance at June 30, 2020	58,418,021	$	584	$	462,881	$	251,032	$	(721)	$	2,897	$	(32,218)	$	684,455
Comprehensive income	—		—		—		11,893		—		(1,121)		—		10,772
Dividends declared of $0.03 per share	—		—		—		(1,621)		—		—		—		(1,621)
ESOP shares committed to be released (57,680 shares)	—		—		33		—		—		—		459		492
Restricted stock awards forfeited	(8,679)		—		—		—		—		—		—		—
Share-based compensation expense	—		—		617		—		—		—		—		617
Treasury stock purchased	(66,878)		—		—		—		(612)		—		—		(612)
Balance at September 30, 2020	58,342,464	$	584	$	463,531	$	261,304	$	(1,333)	$	1,776	$	(31,759)	$	694,103
Balance at June 30, 2021	55,735,623	$	585	$	467,194	$	305,831	$	(38,588)	$	829	$	(30,380)	$	705,471
Comprehensive income (loss)	—		—		—		12,259		—		(1,947)		—		10,312
Dividends declared of $0.05 per share	—		—		—		(2,407)		—		—		—		(2,407)
ESOP shares committed to be released (57,680 shares)	—		—		340		—		—		—		459		799
Restricted stock awards forfeited	(3,000)		—		—		—		—		—		—		—
Share-based compensation expense	—		—		992		—		—		—		—		992
Treasury stock purchased	(2,500,513)		—		—		—		(35,135)		—		—		(35,135)
Balance at September 30, 2021	53,232,110	$	585	$	468,526	$	315,683	$	(73,723)	$	(1,118)	$	(29,921)	$	680,032

4

HarborOne Bancorp, Inc.

Consolidated Statements of Changes in Stockholders’ Equity (unaudited)

										Accumulated
	Common Stock			Additional				Treasury		Other		Unearned		Total
	Outstanding			Paid-in		Retained		Stock,		Comprehensive		Compensation		Stockholders'
(in thousands, except share data)	Shares	Amount		Capital		Earnings		at Cost		Income (Loss)		- ESOP		Equity
Balance at December 31, 2019	58,418,021	$	584	$	460,232	$	237,356	$	(721)	$	1,480	$	(33,137)	$	665,794
Comprehensive income	—		—		—		27,192		—		296		—		27,488
Dividends declared of $0.06 per share	—		—		—		(3,244)		—		—		—		(3,244)
ESOP shares committed to be released (173,042 shares)	—		—		156		—		—		—		1,378		1,534
Restricted stock awards forfeited	(8,679)		—		—		—		—		—		—		—
Share-based compensation expense	—		—		3,143		—		—		—		—		3,143
Treasury stock purchased	(66,878)		—		—		—		(612)		—		—		(612)
Balance at September 30, 2020	58,342,464	$	584	$	463,531	$	261,304	$	(1,333)	$	1,776	$	(31,759)	$	694,103
Balance at December 31, 2020	57,205,458	$	584	$	464,176	$	277,312	$	(16,644)	$	2,185	$	(31,299)	$	696,314
Comprehensive income(loss)	—		—		—		45,927		—		(3,303)		—		42,624
Dividends declared of $0.15 per share	—		—		—		(7,556)		—		—		—		(7,556)
ESOP shares committed to be released (173,042 shares)	—		—		955		—		—		—		1,378		2,333
Restricted stock awards granted, net of forfeitures	185,377		—		—		—		—		—		—		—
Share-based compensation expense	—		—		2,753		—		—		—		—		2,753
Stock option exercised	62,840		1		642		—		—		—		—		643
Treasury stock purchased	(4,221,565)		—		—		—		(57,079)		—		—		(57,079)
Balance at September 30, 2021	53,232,110	$	585	$	468,526	$	315,683	$	(73,723)	$	(1,118)	$	(29,921)	$	680,032

The accompanying notes are an integral part of these unaudited interim Consolidated Financial Statements.

5

HarborOne Bancorp, Inc.

Consolidated Statements of Cash Flows (unaudited)

	Nine Months Ended September 30,
(in thousands)	2021		2020
Cash flows from operating activities:
Net income	$	45,927	$	27,192
Adjustments to reconcile net income to net cash used by operating activities:
(Credit) provision for loan losses		(5,822)		27,207
Net amortization of securities premiums/discounts		3,098		1,371
Proceeds from sale of loans		1,826,818		1,715,878
Loans originated for sale		(1,625,647)		(1,712,957)
Net (accretion) amortization of net deferred loan costs/fees and premiums		(1,881)		984
Depreciation and amortization of premises and equipment		3,406		2,997
Change in mortgage servicing rights fair value		135		5,691
Mortgage servicing rights capitalized		(11,842)		(8,700)
Accretion of fair value adjustment on loans and deposits, net		(2,817)		(2,848)
Amortization of other intangible assets		971		1,341
Amortization of subordinated debt issuance costs		95		95
Gain on sale and call of securities, net		(241)		(2,533)
Net gains on mortgage loan sales, including fair value adjustments		(69,611)		(82,741)
Bank-owned life insurance income		(1,516)		(1,665)
Income on retirement plan annuities		(318)		(308)
Disposal of asset held for sale		—		8,536
Net loss on disposal of premises and equipment		—		101
Net (gain) loss on sale and write-down of other real estate owned and repossessed assets		(215)		57
ESOP expense		2,333		1,534
Share-based compensation expense		2,753		3,143
Increase in operating lease right-of-use assets		(2,053)		—
Increase in operating lease liabilities		2,436		—
Change in other assets		21,567		(39,116)
Change in other liabilities		(20,360)		30,940
Net cash provided (used) by operating activities		167,216		(23,801)
Cash flows from investing activities:
Activity in securities available for sale:
Maturities, prepayments and calls		124,307		69,870
Purchases		(286,406)		(153,747)
Sales		39,321		67,586
Activity in securities held to maturity:
Maturities, prepayment and calls		—		432
Sales		—		4,759
Net redemption of FHLB stock		1,910		5,490
Participation-in loan purchases		(30,742)		(21,994)
Net loan payments (originations)		70,452		(322,973)
Proceeds from sale of other real estate owned and repossessed assets		1,455		855
Additions to property and equipment		(5,187)		(4,546)
Net cash used by investing activities		(84,890)		(354,268)

(continued)

The accompanying notes are an integral part of these unaudited interim Consolidated Financial Statements.

6

HarborOne Bancorp, Inc.

Consolidated Statements of Cash Flows (unaudited)

	Nine Months Ended September 30,
(in thousands)	2021		2020
Cash flows from financing activities:
Net increase in deposits		187,799		422,436
Net change in short-term borrowed funds		(35,000)		(88,000)
Proceeds from other borrowed funds and subordinated debt		3,400		40,000
Repayment of other borrowed funds		(61,777)		(70,026)
Net change in mortgagors' escrow accounts		676		1,926
Proceeds from exercise of stock options		643		—
Treasury stock purchased		(57,079)		(612)
Dividends paid		(7,219)		(1,753)
Net cash provided by financing activities		31,443		303,971
Net change in cash and cash equivalents		113,769		(74,098)
Cash and cash equivalents at beginning of period		205,870		211,616
Cash and cash equivalents at end of period	$	319,639	$	137,518
Supplemental cash flow information:
Interest paid on deposits	$	7,079	$	19,282
Interest paid on borrowed funds		3,728		5,146
Income taxes paid, net		18,715		13,040
Transfer of loans to other real estate owned and repossessed assets		673		1,093
Transfer of securities held to maturity to available for sale, fair value		—		22,051
Transfer of asset to assets held for sale		881		—
Dividends declared		7,556		3,244
Supplemental disclosure related to adoption of ASU 2016-02, detailed in Note 1:
ROU asset	$	23,189	$	—
Operating lease liabilities		24,370		—

The accompanying notes are an integral part of these unaudited interim Consolidated Financial Statements.

7

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

1.SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Basis of Presentation and Consolidation

The unaudited interim Consolidated Financial Statements of HarborOne Bancorp, Inc. (the “Company”) presented herein have been prepared pursuant to the rules of the Securities and Exchange Commission (“SEC”) for quarterly reports on Form 10-Q and do not include all of the information and note disclosures required by the U.S. generally accepted accounting principles (“GAAP”). In the opinion of management, all adjustments and disclosures considered necessary for the fair presentation of the accompanying Consolidated Financial Statements have been included. Interim results are not necessarily reflective of the results of the entire year. The accompanying unaudited interim Consolidated Financial Statements should be read in conjunction with the audited Consolidated Financial Statements for the year ended December 31, 2020 and 2019 and notes thereto included in the Company’s Annual Report on Form 10-K.

The unaudited interim Consolidated Financial Statements include the accounts of the Company; the Company’s subsidiaries, Legion Parkway Company LLC (a security corporation) and HarborOne Bank (the “Bank”); and the Bank’s wholly-owned subsidiaries, which consist of HarborOne Mortgage, LLC (“HarborOne Mortgage”), a passive investment corporation, and 2 security corporations. The passive investment corporation maintains and manages certain assets of the Bank. The security corporations were established for the purpose of buying, holding and selling securities on their own behalf. All significant intercompany balances and transactions have been eliminated in consolidation.

Certain prior year amounts have been reclassified to conform to the current year financial statement presentation. These changes and reclassifications did not impact previously reported net income or comprehensive income.

Nature of Operations

The Company provides a variety of financial services to individuals and businesses through its 27 full-service branches in Massachusetts and Rhode Island, and commercial lending offices in each of Boston, Massachusetts and Providence, Rhode Island. HarborOne Mortgage maintains more than 30 offices in Massachusetts, Rhode Island, New Hampshire, and Maine and is licensed to lend in 6 additional states.  

The Company’s primary deposit products are checking, money market, savings, and term certificate of deposit accounts, while its primary lending products are commercial real estate, commercial, residential mortgages, home equity, and consumer loans. The Company also originates, sells and services residential mortgage loans through HarborOne Mortgage.

Risks and Uncertainties

We continue to monitor the impact of the COVID-19 pandemic on the regional economies in which we operate and the long-term ramifications to our customers and operations. Within our markets, vaccinations are readily available, and widely accepted, infection rates are relatively low among the vaccinated population, and many restrictions on businesses have been lifted. However, the lasting effects of government aid programs are relatively unknown as stimulus packages begin to taper, and the ultimate ramifications of the business shutdowns that occurred as a result of COVID-19 are uncertain in many sectors of the economy. The potential impact of COVID-19 variants remains unknown at this time.

The fiscal stimulus and relief programs have been an effective mitigant to credit losses in the near term and significant progress has been made in combating COVID-19; however, once these programs are discontinued, the severity of potential losses is uncertain and depends on numerous factors and future developments. And while macroeconomic conditions have stabilized as of September 30, 2021, if there is a resurgence in the virus, the Company could experience a material adverse effect on its business, financial condition, results of operations and cash flows. Effects may include:

● Net interest income could be reduced. In accordance with regulatory guidance, the Company worked with borrowers impacted by the COVID-19 pandemic to defer payments. While interest will continue to be recognized in accordance with GAAP, should eventual credit losses on these deferments emerge, interest

8

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

income would be negatively impacted. At September 30, 2021, $7.9 million in loans were in an active deferral period and $1.5 million in loans with an expired deferral period were delinquent more than 30 days.

● Continued uncertainty regarding the severity and duration of the COVID-19 pandemic and the related economic effects on credit quality could continue to affect the accounting for loan losses. Although credit quality has not been a severely impacted so far, it is possible that asset quality could worsen, and loan charge-offs could increase as government aid expires or if new variants result in renewed business restrictions. The Bank participated in the U.S. Small Business Administration’s (“SBA”) Paycheck Protection Program (“PPP”) providing loans to small businesses negatively impacted by the COVID-19 pandemic. PPP loans are fully guaranteed by the U.S. government and continue to be forgiven. As of September 30, 2021, PPP loans amounted to $54.3 million and there was $2.1 million of deferred processing fee income. We expect to complete the forgiveness process on most of the remaining PPP loans by year end.

● Noninterest income could be reduced. Uncertainty regarding the severity and duration of the COVID-19 pandemic could cause further volatility in the financial markets. The COVID-19 pandemic and the measures taken to control its spread may disrupt the mortgage loan origination process. Mortgage banking revenues are dependent on mortgage origination volume and are sensitive to interest rates and the condition of housing markets.

● Valuation and fair value measurement challenges may occur. Changes in the COVID-19 pandemic could cause a decline in the Company’s stock price or other triggering events could occur that would cause management to perform a goodwill impairment test that may result in an impairment charge being recorded to earnings for that period.

Summary of Significant Accounting Policies and Recently Adopted Accounting Standards Updates (“ASU”)

As an “emerging growth company”, as defined in Title 1 of the Jumpstart Our Business Startups (“JOBS”) Act, the Company has elected to use the extended transition period to delay the adoption of new or reissued accounting pronouncements applicable to public companies until such pronouncements are made applicable to private companies. The Company’s emerging growth company status is scheduled to end December 31, 2021 unless a triggering event occurs sooner.

Significant accounting policies in effect and disclosed within the Company’s most recent audited consolidated financial statements as of December 31, 2020 remain substantially unchanged with the exception of the accounting policy for leases as a result of adopting ASU 2016-02, Leases (Topic 842) and subsequent related updates (collectively ASU 2016-02) as described below.

The Company adopted ASU 2016-02 on January 1, 2021, which requires lessees to recognize most leases on their balance sheet. Lessor accounting is largely unchanged. ASU 2016-02 requires both quantitative and qualitative disclosures regarding key information about lease arrangements from both lessees and lessors. The Company elected the effective date transition method utilizing the adoption date as the first date of application of the revised guidance. As a result, prior period amounts have not been restated. Upon adoption, the Company elected certain transitional practical expedients offered through the guidance, including the “package of practical expedients” whereby it did not reassess (i) whether any expired or existing contracts contain leases, (ii) the lease classification of any expired or existing leases, and (iii) initial direct costs for any existing leases, which resulted in the Company not recognizing a cumulative effect adjustment to retained earnings. Management evaluated the leasing contracts and activities and developed methodologies and processes to estimate and account for the right-of-use (“ROU”) assets and lease liabilities for building leases based on the present value of future lease payments. On January 1, 2021, the Company recorded right-of-use (“ROU”) assets, included in other assets, and lease liabilities, included in other liabilities, totaling $23.2 million and $24.4 million, respectively. The impact to capital ratios as a result of increased risk-weighted assets was immaterial. The adoption of this guidance did not result in a material change to lessee expense recognition.

9

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

The Company is committed to rent premises and equipment used in business operations under non-cancelable operating leases and determines if an arrangement meets the definition of a lease upon inception. Leases that transfer substantially all of the benefits and risks of ownership to the Company are classified as finance leases, while all others are classified as operating leases. At lease commencement, a lease liability and ROU asset are calculated and recognized on both types of leases. The lease liability is equal to the present value of the future minimum lease payments. The ROU asset is equal to the lease liability, plus any initial direct costs and prepaid lease payments, less any lessor incentives received. Operating lease ROU assets are included in other assets and finance lease ROU assets are included in premises and equipment, net. The Company’s leases do not provide an implicit interest rate; therefore, the Company used the appropriate Federal Home Loan Bank (“FHLB”) term rate commensurate with the underlying lease terms to determine the present value of operating lease liabilities. The lease term used in the calculation includes any options to extend that the Company is reasonably certain to exercise, determined on a lease-by-lease basis. Leases with an initial term of 12 months or less are not recorded on the balance sheet; we recognize lease expense for these leases on a straight-line basis over the lease term.

At September 30, 2021, the Company had 0 finance lease ROU assets or lease liabilities. For operating leases, total lease cost is comprised of lease expense, short-term lease cost, and variable lease cost. Lease expense includes future minimum lease payments, which are recognized on a straight-line basis over the lease term, as well as common area maintenance charges, real estate taxes, insurance and other expenses, where applicable, which are expensed as incurred. Total lease cost for operating leases is recorded in occupancy and equipment noninterest expense. See Note 11, Operating Lease Right-of-Use Assets and Liabilities, for further information.

The Company also adopted the following ASU on January 1, 2021, which did not have a material impact on the Company’s Consolidated Financial Statements:

ASU 2017-12, Derivatives and Hedging (Topic 815), Targeted Improvements to Accounting for Hedging Activities. This guidance provides better alignment of financial reporting for hedging activities with the economic objectives of those activities. ASU 2017-12 also permitted the reclassification of eligible securities from the held-to-maturity classification to the available for sale classification. The Company did not reclassify investment securities from held to maturity to available for sale upon the original adoption of the amendments.

ASUs not yet Adopted

ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. This guidance provides optional expedients and exceptions for applying GAAP to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met. These provisions apply to contract modifications that reference the London InterBank Offered Rate (“LIBOR”) or another reference rate expected to be discontinued because of reference rate reform. Qualifying modifications of loan agreements should be accounted for by prospectively adjusting the effective interest rate and the modification would be considered “minor” so that any existing unamortized deferred loan origination fees and costs would carry forward and continue to be amortized. Qualifying modifications of lease agreements should be accounted for as a continuation of the existing agreement with no reassessments of the lease classification and the discount rate or remeasurements of lease payments that otherwise would be required for modifications not accounted for as separate contracts. ASU 2020-04 also provides numerous optional expedients for hedge accounting. In January 2020, the FASB issued ASU 2021-01, Reference Rate Reform (Topic 848), which clarifies the scope of Topic 848 to include derivative instruments impacted by the discounting transition. ASU 2020-04 is effective as of March 12, 2020 through December 31, 2022, with adoption permitted as of any date from the beginning of an interim period that includes or is subsequent to March 12, 2020, or prospectively from a date within an interim period that includes or is subsequent to March 12, 2020, up to the date that the financial statements are available to be issued. Once elected, the amendments must be applied prospectively for all eligible contract modifications. The Company has formed a cross functional working group to create a framework to manage the transition from the LIBOR reference rate and establish a timeline for key decisions and actions. The working group is assessing the impacts of this transition and exploring alternative reference rates to use in place of LIBOR for various financial instruments, primarily related to our variable-rate loans and our interest rate swap derivatives that are indexed to LIBOR and is evaluating the effect that this ASU will have on the Company’s consolidated financial statements.

10

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

ASU 2019-12, Income Taxes (Topic 740) - Simplifying the Accounting for Income Taxes. The amendments in this ASU are intended to simplify the accounting for income taxes. ASU 2019-12 is effective for public companies for fiscal years beginning after December 15, 2020, with early adoption permitted. For all other entities the guidance is effective for fiscal years beginning after December 15, 2021. Certain provisions under ASU 2019-12 require prospective application, some require modified retrospective application through a cumulative-effect adjustment to retained earnings as of the beginning of the year of adoption, while other provisions require retrospective application to all periods presented in the consolidated financial statements upon adoption. The Company expects to adopt ASU 2019-12 on December 31, 2021 and it is not expected to have a material impact on the Company’s consolidated financial statements.

ASU 2016-13, Financial Instruments—Credit Losses (Topic 326). Commonly referred to as “CECL,” this guidance requires entities to measure all expected credit losses for financial assets held at the reporting date based on historical experience, current conditions, and reasonable and supportable forecasts. Entities will now use forward-looking information to better form their credit loss estimates. The ASU also requires enhanced disclosures to help financial statement users better understand significant estimates and judgments used in estimating credit losses, as well as the credit quality and underwriting standards of an entity’s portfolio. For public entities that are SEC filers, this ASU is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019. For non-public entities, this ASU is effective for fiscal years beginning after December 15, 2022, including interim periods within those fiscal years. Early application will be permitted for all entities for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2018. With the passage of the Coronavirus Aid, Relief and Economic Security Act (the “CARES Act”), the option to delay CECL was provided until the earlier of the national health emergency being declared over or December 31, 2020. The Consolidated Appropriations Act passed on December 27, 2020 provided the option of postponing adoption of the standard until the earlier of the end of the national emergency declaration related to the COVID-19 pandemic or December 31, 2022. The Company continues to evaluate the impact of this ASU on the consolidated financial statements and disclosures. The Company has formed a cross functional working group and selected a third-party vendor to assist with the application of this ASU. The working group has an implementation plan that includes assessment and documentation of processes, internal controls, data sources and model development, documentation and model validation. The Company expects to adopt the ASU on January 1, 2022.

11

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

2. DEBT SECURITIES

The amortized cost and fair value of securities with gross unrealized gains and losses is as follows:

			Gross		Gross
	Amortized		Unrealized		Unrealized		Fair
	Cost		Gains		Losses		Value
	(in thousands)
September 30, 2021:
Securities available for sale
U.S. government and government-sponsored enterprise obligations	$	38,155	$	—	$	426	$	37,729
U.S. government agency and government-sponsored residential mortgage-backed securities		345,737		1,355		2,983		344,109
U.S. government-sponsored collateralized mortgage obligations		4,543		152		—		4,695
SBA asset-backed securities		3,882		137		—		4,019
Total securities available for sale	$	392,317	$	1,644	$	3,409	$	390,552
December 31, 2020:
Securities available for sale
U.S. government and government-sponsored enterprise obligations	$	5,002	$	93	$	—	$	5,095
U.S. government agency and government-sponsored residential mortgage-backed securities		234,819		3,113		305		237,627
U.S. government-sponsored collateralized mortgage obligations		16,326		330		—		16,656
SBA asset-backed securities		16,249		871		—		17,120
Total securities available for sale	$	272,396	$	4,407	$	305	$	276,498

In February 2020, with the intention to reduce credit risk in the investment portfolio and to support the Bank’s credit risk policy, the Bank executed the sale of 6 held-to-maturity investments. The securities had a total amortized cost of $4.5 million and a $357,000 gain on sale was recorded during the three months ended March 31, 2020. As a result, the remaining held-to-maturity securities, with an amortized cost of $21.5 million and an unrealized gain of approximately $522,000, were transferred to the available for sale category at a fair value of $22.1 million.

NaN mortgage-backed securities with a combined fair value of $20.5 million are pledged as collateral for interest rate swap agreements as of September 30, 2021 (see Note 10). NaN mortgage-backed securities with a combined fair value of $40.3 million were pledged as collateral for interest rate swap agreements as of December 31, 2020.

12

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

The amortized cost and fair value of debt securities by contractual maturity at September 30, 2021 is as follows:

	Available for Sale
	Amortized		Fair
	Cost		Value
	(in thousands)
After 1 year through 5 years	$	—	$	—
After 5 years through 10 years		38,155		37,729
Over 10 years		—		—
		38,155		37,729
U.S. government agency and government-sponsored residential mortgage-backed securities		345,737		344,109
U.S. government-sponsored collateralized mortgage obligations		4,543		4,695
SBA asset-backed securities		3,882		4,019
Total	$	392,317	$	390,552

U.S. government-sponsored residential mortgage-backed securities, collateralized mortgage obligations and securities whose underlying assets are loans from the SBA have stated maturities of 6 months to 30 years; however, it is expected that such securities will have shorter actual lives due to prepayments. U.S. government and government-sponsored enterprise obligations are callable at the discretion of the issuer. The U.S. government and government-sponsored enterprise obligations with a total fair value of $37.7 million have a final maturity of 10 years and a call feature of five months to two years. At September 30, 2021 there were 0 holdings of securities of any one issuer, other than the U.S. government and its agencies, in an amount greater than 10% of shareholder equity.

The following table shows proceeds and gross realized gains and losses related to the sales and calls of securities for the periods indicated:

		Three Months Ended September 30,				Nine Months Ended September 30,
		2021		2020		2021		2020
		(in thousands)
Sales
Proceeds	$	39,321	$	—	$	39,321	$	72,333
Gross gains		241		—		241		2,521
Gross losses		—		—		—		—
Calls
Proceeds	$	5,000	$	2,000	$	5,000	$	8,635
Gross gains		—		—		—		12
Gross losses		—		—		—		—

13

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

Information pertaining to securities with gross unrealized losses at September 30, 2021 and December 31, 2020 aggregated by investment category and length of time that individual securities have been in a continuous loss position follows:

	Less Than Twelve Months				Twelve Months and Over
	Gross				Gross
	Unrealized		Fair		Unrealized		Fair
	Losses		Value		Losses		Value
	(in thousands)
September 30, 2021:
Securities available for sale
U.S. government and government-sponsored enterprise obligations	$	426	$	37,729	$	—	$	—
U.S. government agency and government-sponsored residential mortgage-backed securities		2,771		261,886		212		19,759
	$	3,197	$	299,615	$	212	$	19,759
December 31, 2020:
Securities available for sale
U.S. government agency and government-sponsored residential mortgage-backed securities	$	283	$	67,460	$	22	$	3,668

Management evaluates securities for other-than-temporary impairment (“OTTI”) at each reporting period, and more frequently when economic or market concerns warrant such evaluation.

As of September 30, 2021, the Company’s security portfolio consisted of 118 debt securities, 63 of which were in an unrealized loss position. The unrealized losses are primarily related to the Company’s mortgage-backed securities and were issued by U.S. government-sponsored entities and agencies.

Because the decline in fair value is attributable to changes in interest rates and illiquidity, and not credit quality, and because the Company does not have the intent to sell these securities and it is likely that it will not be required to sell the securities before their anticipated recovery, the Company does not consider these securities to be other-than-temporarily impaired at September 30, 2021.

3. LOANS HELD FOR SALE

The following table provides the fair value and contractual principal balance outstanding of loans held for sale accounted for under the fair value option:

	September 30,		December 31,
	2021		2020
	(in thousands)
Loans held for sale, fair value	$	77,052	$	208,612
Loans held for sale, contractual principal outstanding		75,009		198,984
Fair value less unpaid principal balance	$	2,043	$	9,628

The Company has elected the fair value option for mortgage loans held for sale to better match changes in fair value of the loans with changes in the fair value of the forward sale commitment contracts used to economically hedge them. Changes in fair value of mortgage loans held for sale accounted for under the fair value option election amounted to a decrease of $7.6 million in the nine months ended September 30, 2021 to $2.0 million, compared to an increase of $5.5 million in the nine months ended September 30, 2020. These amounts are offset in earnings by the changes in fair value of forward sale commitments. The changes in fair value are reported as a component of gain on sale of mortgage loans in the Unaudited Consolidated Statements of Income.

14

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

Underwriting fees on mortgage loans held for sale are recognized when earned and included in other mortgage banking income. Underwriting fees amounted to $2.0 million and $7.0 million, respectively, for the three and nine months ended September 30, 2021 and $3.0 million and $7.5 million, respectively, for the respective prior year periods.

At September 30, 2021 and December 31, 2020, there were 0 loans held for sale that were greater than 90 days past due.

4. LOANS

A summary of the balances of loans follows:

	September 30,		December 31,
	2021		2020
	(in thousands)
Residential real estate:
One- to four-family	$	993,725	$	928,934
Second mortgages and equity lines of credit		135,147		145,672
Residential real estate construction		31,817		31,217
Total residential real estate loans		1,160,689		1,105,823
Commercial:
Commercial real estate		1,573,284		1,551,265
Commercial construction		152,685		99,331
Commercial and industrial		414,814		464,393
Total commercial loans		2,140,783		2,114,989
Consumer loans:
Auto		149,019		265,266
Personal		7,253		8,564
Total consumer loans		156,272		273,830
Total loans		3,457,744		3,494,642
Allowance for loan losses		(47,988)		(55,395)
Loans, net	$	3,409,756	$	3,439,247

As of September 30, 2021 and December 31, 2020, the commercial and industrial loans include $54.3 million and $126.5 million, respectively, of PPP loans and $2.1 million and $2.7 million, respectively, of deferred fees on the PPP loans. PPP loans are fully guaranteed by the U.S. government.  

The Company has transferred a portion of its originated commercial loans to participating lenders. The amounts transferred have been accounted for as sales and are therefore not included in the Company’s accompanying unaudited interim Consolidated Balance Sheets. The Company and participating lenders share ratably in cash flows and any gains or losses that may result from a borrower’s lack of compliance with contractual terms of the loan. The Company continues to service the loans on behalf of the participating lenders and, as such, collects cash payments from the borrowers, remits payments to participating lenders and disburses required escrow funds to relevant parties. At September 30, 2021 and December 31, 2020, the Company was servicing commercial loans for participants in the aggregate amount of $297.0 million and $284.2 million, respectively.

15

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

Acquired Loans

The loans acquired in the merger with Coastway Bancorp, Inc. included $5.4 million in purchased credit impaired (“PCI”) loans. PCI loans were primarily residential real estate loans. The following table provides certain information pertaining to PCI loans:

	September 30,		December 31,
	2021		2020
	(in thousands)
Outstanding balance	$	3,701	$	4,307
Carrying amount	$	3,485	$	4,079

The following table summarizes activity in the accretable yield for PCI loans:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
	(in thousands)
Balance at beginning of period	$	136	$	145	$	141	$	149
Additions		—		—		—		—
Accretion		(1)		(3)		(6)		(7)
Reclassification from nonaccretable difference		—		—		—		—
Balance at end of period	$	135	$	142	$	135	$	142

The following is the activity in the allowance for loan losses for the three and nine months ended September 30, 2021 and 2020:

	Residential		Commercial		Commercial		Commercial
	Real Estate		Real Estate		Construction		and Industrial		Consumer		Unallocated		Total
	(in thousands)
Balance at June 30, 2020	$	5,857	$	18,389	$	3,215	$	3,562	$	2,204	$	2,880	$	36,107
Provision for loan losses		1,721		7,771		962		1,617		643		740		13,454
Charge-offs		—		(62)		—		(213)		(140)		—		(415)
Recoveries		22		—		—		—		55		—		77
Balance at September 30, 2020	$	7,600	$	26,098	$	4,177	$	4,966	$	2,762	$	3,620	$	49,223
Balance at June 30, 2021	$	5,434	$	32,991	$	1,937	$	8,059	$	853	$	1,999	$	51,273
Provision (credit) for loan losses		(2,009)		2,059		615		(815)		(478)		(999)		(1,627)
Charge-offs		—		(381)		—		(1,277)		(61)		—		(1,719)
Recoveries		8		1		—		18		34		—		61
Balance at September 30, 2021	$	3,433	$	34,670	$	2,552	$	5,985	$	348	$	1,000	$	47,988

16

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

	Residential		Commercial		Commercial		Commercial
	Real Estate		Real Estate		Construction		and Industrial		Consumer		Unallocated		Total
	(in thousands)
Balance at December 31, 2019	$	3,178	$	12,875	$	2,526	$	2,977	$	1,010	$	1,494	$	24,060
Provision for loan losses		4,270		14,458		1,651		2,560		2,142		2,126		27,207
Charge-offs		(52)		(1,236)		—		(790)		(519)		—		(2,597)
Recoveries		204		1		—		219		129		—		553
Balance at September 30, 2020	$	7,600	$	26,098	$	4,177	$	4,966	$	2,762	$	3,620	$	49,223
Balance at December 31, 2020	$	7,419	$	34,765	$	1,955	$	5,311	$	2,475	$	3,470	$	55,395
Provision (credit) for loan losses		(4,214)		293		597		2,101		(2,129)		(2,470)		(5,822)
Charge-offs		—		(393)		—		(1,463)		(147)		—		(2,003)
Recoveries		228		5		—		36		149		—		418
Balance at September 30, 2021	$	3,433	$	34,670	$	2,552	$	5,985	$	348	$	1,000	$	47,988

Allocation of the allowance to loan segments at September 30, 2021 and December 31, 2020 follows:

	Residential		Commercial		Commercial		Commercial
	Real Estate		Real Estate		Construction		and Industrial		Consumer		Unallocated		Total
	(in thousands)
September 30, 2021:
Loans:
Impaired loans	$	26,971	$	18,155	$	—	$	6,183	$	—			$	51,309
Non-impaired loans		1,133,718		1,555,129		152,685		408,631		156,272				3,406,435
Total loans	$	1,160,689	$	1,573,284	$	152,685	$	414,814	$	156,272			$	3,457,744
Allowance for loan losses:
Impaired loans	$	662	$	6,969	$	—	$	1,340	$	—	$	—	$	8,971
Non-impaired loans		2,771		27,701		2,552		4,645		348		1,000		39,017
Total allowance for loan losses	$	3,433	$	34,670	$	2,552	$	5,985	$	348	$	1,000	$	47,988
December 31, 2020:
Loans:
Impaired loans	$	24,384	$	12,513	$	—	$	9,359	$	—			$	46,256
Non-impaired loans		1,081,439		1,538,752		99,331		455,034		273,830				3,448,386
Total loans	$	1,105,823	$	1,551,265	$	99,331	$	464,393	$	273,830			$	3,494,642
Allowance for loan losses:
Impaired loans	$	802	$	1,845	$	—	$	31	$	—	$	—	$	2,678
Non-impaired loans		6,617		32,920		1,955		5,280		2,475		3,470		52,717
Total allowance for loan losses	$	7,419	$	34,765	$	1,955	$	5,311	$	2,475	$	3,470	$	55,395

17

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

The following is a summary of past due and non-accrual loans at September 30, 2021 and December 31, 2020:

					90 Days
	30-59 Days		60-89 Days		or More		Total		Loans on
	Past Due		Past Due		Past Due		Past Due		Non-accrual
	(in thousands)
September 30, 2021
Residential real estate:
One- to four-family	$	778	$	1,646	$	3,458	$	5,882	$	11,754
Second mortgages and equity lines of credit		203		203		263		669		437
Commercial real estate		8,843		—		338		9,181		18,000
Commercial construction		—		—		—		—		—
Commercial and industrial		37		3		3,683		3,723		6,183
Consumer:
Auto		533		109		84		726		111
Personal		55		18		1		74		1
Total	$	10,449	$	1,979	$	7,827	$	20,255	$	36,486
December 31, 2020
Residential real estate:
One- to four-family	$	12,148	$	2,223	$	6,418	$	20,789	$	11,611
Second mortgages and equity lines of credit		460		46		433		939		834
Residential real estate construction		471		—		—		471		—
Commercial real estate		416		—		3,369		3,785		12,486
Commercial construction		—		—		—		—		—
Commercial and industrial		444		191		1,243		1,878		8,606
Consumer:
Auto		1,657		397		488		2,542		557
Personal		88		11		2		101		7
Total	$	15,684	$	2,868	$	11,953	$	30,505	$	34,101

At September 30, 2021 and December 31, 2020, there were 0 loans past due 90 days or more and still accruing.

18

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

The following information pertains to impaired loans:

	September 30, 2021						December 31, 2020
			Unpaid						Unpaid
	Recorded		Principal		Related		Recorded		Principal		Related
	Investment		Balance		Allowance		Investment		Balance		Allowance
	(in thousands)
Impaired loans without a specific reserve:
Residential real estate	$	17,445	$	18,922	$	—	$	12,284	$	13,039	$	—
Commercial real estate		493		495		—		3,552		4,741		—
Commercial construction		—		—		—		—		—		—
Commercial and industrial		1,463		3,591		—		9,243		11,604		—
Total		19,401		23,008		—		25,079		29,384		—
Impaired loans with a specific reserve:
Residential real estate		9,526		10,324		662		12,100		12,355		802
Commercial real estate		17,662		24,888		6,969		8,961		8,961		1,845
Commercial construction		—		—		—		—		—		—
Commercial and industrial		4,720		5,625		1,340		116		181		31
Total		31,908		40,837		8,971		21,177		21,497		2,678
Total impaired loans	$	51,309	$	63,845	$	8,971	$	46,256	$	50,881	$	2,678

	Three Months Ended September 30,
	2021						2020
					Interest						Interest
	Average		Interest		Income		Average		Interest		Income
	Recorded		Income		Recognized		Recorded		Income		Recognized
	Investment		Recognized		on Cash Basis		Investment		Recognized		on Cash Basis
	(in thousands)
Residential real estate	$	22,268	$	279	$	121	$	26,542	$	272	$	270
Commercial real estate		12,455		60		60		4,287		—		—
Commercial construction		—		—		—		10,971		—		—
Commercial and industrial		7,834		13		13		10,334		9		9
Total	$	42,557	$	352	$	194	$	52,134	$	281	$	279

	Nine Months Ended September 30,
	2021						2020
					Interest						Interest
	Average		Interest		Income		Average		Interest		Income
	Recorded		Income		Recognized		Recorded		Income		Recognized
	Investment		Recognized		on Cash Basis		Investment		Recognized		on Cash Basis
	(in thousands)
Residential real estate	$	23,973	$	822	$	280	$	26,454	$	847	$	788
Commercial real estate		13,894		125		125		3,202		1		1
Commercial construction		—		—		—		11,039		—		—
Commercial and industrial		7,802		149		149		7,863		16		16
Total	$	45,669	$	1,096	$	554	$	48,558	$	864	$	805

19

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

Interest income recognized and interest income recognized on a cash basis in the tables above represent interest income for the three and nine months ended September 30, 2021 and 2020, not for the time period designated as impaired. NaN additional funds are committed to be advanced in connection with impaired loans.

There were 0 material troubled debt restructuring (“TDR”) loan modifications for the three months ended September 30, 2021 and 2020.  

The recorded investment in TDRs was $13.2 million and $15.1 million at September 30, 2021 and December 31, 2020, respectively. Commercial TDRs totaled $2.3 million and $2.5 million at September 30, 2021 and December 31, 2020, respectively. The remainder of the TDRs outstanding at the end of these periods were residential loans. Non-accrual TDRs totaled $3.0 million and $3.6 million at September 30, 2021 and December 31, 2020, respectively. Of these loans, $2.1 million and $2.5 million were non-accrual commercial TDRs at September 30, 2021 and December 31, 2020, respectively.

All TDR loans are considered impaired and management performs a discounted cash flow calculation to determine the amount of impairment reserve required on each loan. TDR loans which subsequently default are reviewed to determine if the loan should be deemed collateral dependent. In either case, any reserve required is recorded as part of the allowance for loan losses.

During the three and nine months ended September 30, 2021 and 2020, there were 0 payment defaults on TDRs.  

Credit Quality Information

The Company uses a 10-grade internal loan rating system for commercial real estate, commercial construction and commercial loans, as follows:

Loans rated 1 – 6 are considered “pass” rated loans with low to average risk.

Loans rated 7 are considered “special mention.” These loans are starting to show signs of potential weakness and are being closely monitored by management.  

Loans rated 8 are considered “substandard.” Generally, a loan is considered substandard if it is inadequately protected by the current net worth and paying capacity of the obligors and/or the collateral pledged. There is a distinct possibility that the Company will sustain some loss if the weakness is not corrected.

Loans rated 9 are considered “doubtful.” Loans classified as doubtful have all the weaknesses inherent in those classified substandard with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of currently existing facts, highly questionable and improbable.

Loans rated 10 are considered “uncollectible” (loss), and of such little value that their continuance as loans is not warranted.  

Loans not rated consist primarily of certain smaller balance commercial real estate and commercial loans that are managed by exception.  

On an annual basis, or more often if needed, the Company formally reviews on a risk adjusted basis, the ratings on all commercial real estate, construction and commercial loans. Semi-annually, the Company engages an independent third party to review a significant portion of loans within these segments. Management uses the results of these reviews as part of its annual review process.  

On a monthly basis, the Company reviews the residential construction, residential real estate and consumer installment portfolios for credit quality primarily through the use of delinquency reports.

20

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

The following table presents the Company’s loans by risk rating at September 30, 2021 and December 31, 2020:

	September 30, 2021						December 31, 2020
	Commercial		Commercial		Commercial		Commercial		Commercial		Commercial
	Real Estate		Construction		and Industrial		Real Estate		Construction		and Industrial
	(in thousands)
Loans rated 1 - 6	$	1,530,051	$	152,685	$	408,277	$	1,524,105	$	99,331	$	452,665
Loans rated 7		25,078		—		354		14,674		—		3,122
Loans rated 8		18,155		—		438		9,455		—		7,080
Loans rated 9		—		—		5,745		3,031		—		1,526
Loans rated 10		—		—		—		—		—		—
	$	1,573,284	$	152,685	$	414,814	$	1,551,265	$	99,331	$	464,393

5. MORTGAGE LOAN SERVICING

The Company sells residential mortgages to government-sponsored entities and other parties. The Company retains no beneficial interests in these loans, but may retain the servicing rights of the loans sold. Mortgage loans serviced for others are not included in the accompanying unaudited interim Consolidated Balance Sheets. The risks inherent in mortgage servicing rights (“MSRs”) relate primarily to changes in prepayments that primarily result from shifts in mortgage interest rates. The unpaid principal balance of mortgage loans serviced for others was $3.63 billion and $3.05 billion as of September 30, 2021 and December 31, 2020, respectively.  

The Company accounts for MSRs at fair value. The Company obtains valuations from independent third parties to determine the fair value of MSRs. Key assumptions used in the estimation of fair value include prepayment speeds, discount rates, and default rates. At September 30, 2021 and December 31, 2020, the following weighted average assumptions were used in the calculation of fair value of MSRs:

	September 30,		December 31,
	2021		2020
Prepayment speed	10.20	%	14.30	%
Discount rate	9.21		9.23
Default rate	1.78		2.27

The following summarizes changes to MSRs for the three and nine months ended September 30, 2021 and 2020:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
	(in thousands)
Balance, beginning of period	$	35,955	$	16,127	$	24,833	$	17,150
Additions		1,577		4,225		11,842		8,700
Changes in fair value due to:
Reductions from loans paid off during the period		(1,613)		(1,083)		(4,713)		(2,773)
Changes in valuation inputs or assumptions		621		890		4,578		(2,918)
Balance, end of period	$	36,540	$	20,159	$	36,540	$	20,159

Contractually specified servicing fees, net of subservicing expense, included in other mortgage banking income amounted to $2.0 million and $5.5 million for the three and nine months ended September 30, 2021, respectively, and $1.3 million and $3.3 million for the three and nine months ended September 30, 2020, respectively.

21

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

6. GOODWILL AND INTANGIBLE ASSETS

As of September 30, 2021, the Company had $69.8 million in goodwill, of which $59.0 million was allocated to the Bank reporting unit and $10.8 million was allocated to the HarborOne Mortgage reporting unit. The Company typically performs its goodwill impairment test during the fourth quarter of the year, unless certain indicators suggest earlier testing to be warranted. Other intangible assets were $3.4 million and are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of the assets may not be recoverable. The Company determined that there was no triggering event that warranted an interim impairment test at September 30, 2021.

7. DEPOSITS

A summary of deposit balances, by type, is as follows:

	September 30,		December 31,
	2021		2020
	(in thousands)
NOW and demand deposit accounts	$	1,057,494	$	908,256
Regular savings and club accounts		1,144,595		998,994
Money market deposit accounts		832,441		866,661
Total non-certificate accounts		3,034,530		2,773,911
Term certificate accounts greater than $250,000		116,427		135,190
Term certificate accounts less than or equal to $250,000		443,423		497,108
Brokered deposits		100,000		100,000
Total certificate accounts		659,850		732,298
Total deposits	$	3,694,380	$	3,506,209

The Company has established a relationship to participate in a reciprocal deposit program with other financial institutions. The reciprocal deposit program provides access to FDIC-insured deposit products in aggregate amounts exceeding the current limits for depositors. At September 30, 2021 and December 31, 2020, total reciprocal deposits were $42.3 million and $104.9 million, respectively, consisting primarily of money market accounts.

A summary of certificate accounts by maturity at September 30, 2021 is as follows:

			Weighted
			Average
	Amount		Rate
	(dollars in thousands)
Within 1 year	$	571,378	0.51	%
Over 1 year to 2 years		54,430	0.78
Over 2 years to 3 years		8,381	1.05
Over 3 years to 4 years		23,100	0.96
Over 4 years to 5 years		2,823	0.74
Total certificate deposits		660,112	0.56	%
Less unaccreted acquisition discount		(262)
Total certificate deposits, net	$	659,850

22

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

8.BORROWED FUNDS

Borrowed funds at September 30, 2021 and December 31, 2020 consist of Federal Home Loan Bank (“FHLB”) advances. Short-term advances were $35.0 million with a weighted average rate of 0.42% at December 31, 2020. There were 0 short-term advances at September 30, 2021. Long-term advances are summarized by maturity date below.  

	September 30, 2021						December 31, 2020
	Amount by				Weighted		Amount by				Weighted
	Scheduled		Amount by		Average		Scheduled		Amount by		Average
	Maturity*		Call Date (1)		Rate (2)		Maturity*		Call Date (1)		Rate (2)
	(dollars in thousands)
Year ending December 31:
2021	$	—	$	40,000	—	%	$	41,750		101,750	2.47	%
2022		0		—	—			0		—	—
2023		186		186	1.48			20,190		190	3.48
2024		13,400		13,400	1.39			10,000		10,000	1.68
2025		40,987		987	1.32			40,987		987	1.32
2026 and thereafter		1,147		1,147	2.00			1,170		1,170	2.00
	$	55,720	$	55,720	1.35	%	$	114,097	$	114,097	2.16	%
* Includes an amortizing advance requiring monthly principal and interest payments.
(1) Callable FHLB advances are shown in the respective periods assuming that the callable debt is redeemed at the call date, while all other advances are shown in the periods corresponding to their scheduled maturity date.
(2) Weighted average rates are based on scheduled maturity dates.

On September 30, 2021, the Company prepaid $20.0 million in FHLB borrowings that had maturity dates in 2023 and an aggregate prepayment penalty of $1.1 million was incurred and expensed, as the advances were not replaced with other FHLB borrowings.

The FHLB advances are secured by a blanket security agreement which requires the Bank to maintain certain qualifying assets as collateral, principally residential mortgage loans and certain multi-family and commercial real estate loans held in the Bank’s portfolio. The carrying value of the loans pledged as collateral for these borrowings totaled $1.22 billion at September 30, 2021 and $1.25 billion at December 31, 2020. As of September 30, 2021, the Company had $863.6 million of available borrowing capacity with the FHLB.  

The Company also has additional borrowing capacity under a $25.0 million unsecured federal funds line with a correspondent bank and a secured line of credit with the Federal Reserve Bank of Boston secured by 66% of the carrying value of indirect auto and commercial loans with principal balances amounting to $103.6 million and $107.1 million at September 30, 2021 and December 31, 2020, respectively. NaN amounts were outstanding under either line at September 30, 2021 or December 31, 2020.

Because a participating lender in the PPP, the Company also has access to additional borrowing capacity through the Board of Governors of the Federal Reserve System’s (the “Federal Reserve”) Paycheck Protection Program Liquidity Facility. Only loans issued under the PPP may be pledged as collateral.

On August 30, 2018, the Company issued $35.0 million in fixed-to-floating rate subordinated notes due 2028 (the “Notes”) in a private placement transaction to institutional accredited investors. The Notes bear interest at annual fixed rate of 5.625% until September 1, 2023 at which time the interest rate resets quarterly to an interest rate per annum equal to the three–month LIBOR plus 278 basis points. Interest is payable semi-annually on March 1 and September 1 each year through September 1, 2023 and quarterly thereafter. The Notes can be redeemed partially or in whole, prior to the maturity date beginning September 1, 2023 and on any scheduled interest payment date thereafter, at par. The Notes are carried on

23

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

the Consolidated Balance Sheets net of unamortized issuance costs of $872,000 and $967,000 at September 30, 2021 and December 31, 2020, respectively, which are being amortized over the period to maturity date using the interest method. At September 30, 2021 and December 31, 2020, the Notes qualified as Tier 2 capital for regulatory capital purposes.

9. OTHER COMMITMENTS AND CONTINGENCIES

Loan Commitments

The Company is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit and advance funds on various lines of credit. Those commitments involve, to varying degrees, elements of credit and interest rate risk in excess of the amount recognized in the accompanying unaudited interim Consolidated Financial Statements.

The Company’s exposure to credit loss is represented by the contractual amount of these commitments. The Company uses the same credit policies in making commitments as it does for on-balance sheet instruments.

The following off-balance sheet financial instruments were outstanding at September 30, 2021 and December 31, 2020. The contract amounts represent credit risk.

	September 30,		December 31,
	2021		2020
	(in thousands)
Commitments to grant residential real estate loans-HarborOne Mortgage	$	261,201	$	485,428
Commitments to grant other loans		93,132		53,714
Unadvanced funds on home equity lines of credit		204,439		178,432
Unadvanced funds on revolving lines of credit		205,074		169,907
Unadvanced funds on construction loans		148,000		127,776

Commitments to extend credit and unadvanced portion of construction loans are agreements to lend to a customer, as long as there is no violation of any condition established in the contract. Commitments to grant loans generally have fixed expiration dates or other termination clauses and may require payment of a fee. The commitments for unadvanced funds on construction loans and home equity and revolving lines of credit may expire without being drawn upon; therefore, the total commitment amounts do not necessarily represent future cash requirements. The Company evaluates each customer’s credit worthiness on a case-by-case basis. Commitments to grant loans, and unadvanced construction loans and home equity lines of credit are collateralized by real estate, while revolving lines of credit are unsecured.

24

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

10. DERIVATIVES

The Company’s derivative financial instruments are used to manage differences in the amount, timing and duration of the Company’s known or expected cash receipts and its known or expected cash payments principally to manage the Company’s interest rate risk. Additionally, the Company enters into interest rate derivatives to accommodate the business requirements of its customers. All derivatives are recognized as either assets or liabilities on the balance sheet and are measured at fair value. The accounting for changes in the fair value of a derivative instrument depends upon whether or not it qualifies as a hedge for accounting purposes, and further, by the type of hedging relationship.

Interest Rate Swaps Designated as a Cashflow Hedge

As part of its interest rate risk management strategy, the Company utilizes interest rate swap agreements to help manage its interest rate risk positions. The notional amount of the interest rate swaps do not represent the amount exchanged by the parties. The exchange of cash flows is determined by reference to the notional amounts and the other terms of the interest rate swap agreements. The changes in fair value of derivatives designated as cash flow hedges are recorded in other comprehensive income and subsequently reclassified to earnings when gains or losses are realized.

As of September 30, 2021, the Company had 1 interest rate swap agreement with a notional amount of $100.0 million that was designated as a cash flow hedge of certificates of deposits. The interest rate swap agreement has an average maturity of 3.52 years, the current weighted average fixed rate paid is 0.67%, the weighted average 3-month LIBOR swap receive rate is 0.12%, and the fair value is $358,000. The Company expects approximately $506,000 related to the cash flow hedge to be reclassified to interest expense, from other comprehensive income, in the next twelve months.

Derivative Loan Commitments

Mortgage loan commitments qualify as derivative loan commitments if the loan that will result from exercise of the commitment will be held for sale upon funding. The Company enters into commitments to fund residential mortgage loans at specified times in the future, with the intention that these loans will subsequently be sold in the secondary market. A mortgage loan commitment binds the Company to lend funds to a potential borrower at a specified interest rate and within a specified period of time, generally up to 60 days after inception of the rate lock.

Outstanding derivative loan commitments expose the Company to the risk that the price of the loans arising from exercise of the loan commitment might decline from inception of a rate lock to funding of the loan due to increases in mortgage interest rates. If interest rates increase, the value of these loan commitments decreases. Conversely, if interest rates decrease, the value of these loan commitments increases.  

Forward Loan Sale Commitments

The Company utilizes both “mandatory delivery” and “best efforts” forward loan sale commitments to mitigate the risk of potential decreases in the values of loans that would result from the exercise of the derivative loan commitments.  

With a “mandatory delivery” contract, the Company commits to deliver a certain principal amount of mortgage loans to an investor at a specified price on or before a specified date. If the Company fails to deliver the number of mortgages necessary to fulfill the commitment by the specified date, it is obligated to pay a “pair-off” fee, based on then-current market prices, to the investor to compensate the investor for the shortfall.

With a “best efforts” contract, the Company commits to deliver an individual mortgage loan of a specified principal amount and quality to an investor if the loan to the underlying borrower closes. Generally, the price the investor will pay the seller for an individual loan is specified prior to the loan being funded (e.g., on the same day the lender commits to lend funds to a potential borrower).

The Company expects that these forward loan sale commitments will experience changes in fair value opposite to the change in fair value of derivative loan commitments.  

25

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

Interest Rate Swaps

The Company enters into interest rate swap agreements that are transacted to meet the financing needs of its commercial customers. Offsetting interest rate swap agreements are simultaneously transacted with a third-party financial institution to effectively eliminate the Company’s interest rate risk associated with the customer swaps. The primary risks associated with these transactions arise from exposure to the ability of the counterparties to meet the terms of the contract. Mortgage-backed securities with a fair value of $20.5 million are pledged to secure the Company’s liability for the offsetting interest rate swaps (see Note 2). The interest rate swap notional amount is the aggregate notional amount of the customer swap and the offsetting third-party swap.

Risk Participation Agreements

The Company has entered into risk participation agreements with the correspondent institutions and shares in any interest rate swap losses incurred as a result of the commercial loan customers’ termination of a loan-level interest rate swap agreement prior to maturity. The Company records these risk participation agreements at fair value. The Company’s maximum credit exposure is based on its proportionate share of the settlement amount of the referenced interest rate swap. Settlement amounts are generally calculated based on the fair value of the swap plus outstanding accrued interest receivables from the customer.

Although the Company has determined that the majority of the inputs used to value its interest rate swaps and risk participation agreements fall within Level 2 of the fair value hierarchy, the credit valuation adjustments associated with interest rate contracts and risk participation agreements utilize Level 3 inputs, such as estimates of current credit spreads to evaluate the likelihood of default by the Company and its counterparties. However, as of September 30, 2021 and December 31, 2020, the Company has assessed the significance of the impact of the credit valuation adjustments on the overall valuation of its derivative positions and has determined that the credit valuation adjustments are not significant to the overall valuation of its derivatives. As a result, the Company has classified its derivative valuations in their entirety as Level 2.

The following tables presents the outstanding notional balances and fair values of outstanding derivative instruments:

			Assets			Liabilities
			Balance			Balance
	Notional		Sheet	Fair		Sheet	Fair
	Amount		Location	Value		Location	Value
		(in thousands)
September 30, 2021:
Derivatives designated as Hedging Instruments
Interest rate swaps	$	100,000	Other assets	$	358	Other liabilities	$	—
Derivatives not designated as Hedging Instruments
Derivative loan commitments	$	261,202	Other assets	$	3,147	Other liabilities	$	43
Forward loan sale commitments		173,725	Other assets		884	Other liabilities		29
Interest rate swaps		764,430	Other assets		22,506	Other liabilities		22,506
Risk participation agreements		139,506	Other assets		—	Other liabilities		—
Total				$	26,895		$	22,578
December 31, 2020:
Derivatives designated as Hedging Instruments
Interest rate swaps	$	100,000	—	$	—	Other liabilities	$	1,407
Derivatives not designated as Hedging Instruments
Derivative loan commitments	$	485,428	Other assets	$	12,623	Other liabilities	$	341
Forward loan sale commitments		356,500	Other assets		—	Other liabilities		2,204
Interest rate swaps		867,728	Other assets		39,320	Other liabilities		39,320
Risk participation agreements		132,379	Other assets		—	Other liabilities		—
Total				$	51,943		$	43,272

26

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

The following table presents the recorded net gains and losses pertaining to the Company’s derivative instruments:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
	(in thousands)
Derivatives designated as hedging instruments
Gain (loss) in OCI on derivatives (effective portion), net of tax	$	116	$	82	$	1,271	$	(1,187)
Loss reclassified from OCI into interest income or interest expense (effective portion)	$	(140)	$	(82)	$	(373)	$	67
Derivatives not designated as hedging instruments
Changes in fair value of derivative loan commitments
Mortgage banking income	$	(1,897)	$	4,738	$	(9,178)	$	14,266
Changes in fair value of forward loan sale commitments
Mortgage banking income		1,064		755		3,059		(1,075)
Total	$	(833)	$	5,493	$	(6,119)	$	13,191

11. OPERATING LEASE RIGHT-OF-USE ASSETS AND LIABILITIES

Operating lease ROU assets, included in other assets, were $25.2 million at September 30, 2021.

Operating lease liabilities, included in other liabilities and accrued expenses, were $26.8 million at September 30, 2021. As of September 30, 2021, the Company does not have leases that have not yet commenced. At September 30, 2021, lease expiration dates ranged from 6 months to 36.4 years and have a weighted average remaining lease term of 17.2 years.

Future minimum lease payments under non-cancellable leases and a reconciliation to the amount recorded as operating lease liabilities as of September 30, 2021 and December 31, 2020 were as follows:

	September 30, 2021		December 31, 2020
	(in thousands)
2021	$	737	$	2,452
2022		2,898		2,239
2023		2,733		1,847
2024		2,247		1,644
2025		2,113		1,684
Thereafter		21,951		13,134
Total lease payments		32,679	$	23,000
Imputed interest		(5,873)
Total present value of operating lease liabilities	$	26,806

The weighted-average discount rate and remaining lease term for operating leases were as follows:

	September 30, 2021
Weighted-average discount rate		1.94	%
Weighted-average remaining lease term (years)		17.20

27

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

Rental expense for operating leases is recognized on a straight-line basis over the lease term and amounted to $796,000 and $701,000, respectively, for the three months ended September 30, 2021 and 2020, and $2.2 million and $1.9 million, respectively, for the nine months ended September 30, 2021 and 2020, respectively. Variable lease components, such as fair market value adjustments, are expensed as incurred and not included in ROU assets and operating lease liabilities.

The following table presents the components of total lease expense:

	Three Months Ended		Nine Months Ended
	September 30, 2021		September 30, 2021
	(in thousands)
Lease Expense:
Operating lease expense	$	742	$	2,032
Short-term lease expense		52		122
Variable lease expense		2		21
Total lease expense	$	796	$	2,175
Other Information
Cash paid for amounts included in the measurement of lease liabilities-
operating cash flows for operating leases		751		2,108
Operating Lease - Operating cash flows (Liability reduction)		624		1,745
Right-of-use assets obtained in exchange for new operating lease liabilities		276		27,267

12. STOCK-BASED COMPENSATION

Under the HarborOne Bancorp, Inc. 2020 Equity Incentive Plan (the “2020 Equity Plan”), adopted on September 29, 2020, the Company may grant stock options, restricted stock awards, performance restricted stock units and other equity incentives to its directors, officers and employees. Total shares reserved for issuance under the 2020 Equity Plans are 4,500,000. The 2017 Stock Option and Incentive Plan (the “2017 Equity Plan” and together with the 2020 Equity Plan, the “Equity Plans”), adopted on August 9, 2017, was discontinued upon the adoption of the 2020 Equity Plan, and as such, the Company may only award shares from the 2020 Equity Plan.

Expense related to awards granted to employees is recognized as compensation expense, and expense related to awards granted to directors is recognized as directors’ fees within noninterest expense. Total expense for the Equity Plans was $992,000 and $2.8 million, for the three and nine months ended September 30, 2021, respectively, and $617,000 and $3.1 million, respectively, for the three and nine months ended September 30, 2020.

Stock Options

Stock options are generally granted with the exercise price equal to the market price of the Company’s common stock at the date of the grant with vesting periods ranging from one to three years and have ten-year contractual terms.

The fair value of each option grant is estimated on the date of the grant using the Black-Scholes option-pricing model with the following assumptions:

● Volatility is based on peer group volatility due to lack of sufficient trading history for the Company.

● Expected life represents the period of time that the option is expected to be outstanding, taking into account the contractual term and the vesting period.

● Expected dividend yield is based on the Company’s history and expectation of dividend payouts.

● The risk-free rate is based on the U.S. Treasury yield curve in effect at the time of grant for a period equivalent to the expected life of the option.

28

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

During the three and nine months ended September 30, 2021, the Company made no awards of nonqualified options to purchase shares of common stock.

A summary of the status of the Company’s stock option grants for the nine months ended September 30, 2021, is presented in the table below:

	Outstanding								Nonvested
					Weighted
					Average						Weighted
			Weighted		Remaining		Aggregate				Average
	Stock Option		Average		Contractual		Intrinsic		Stock Option		Grant Date
	Awards		Exercise Price		Term (years)		Value		Awards		Fair Value
Balance at January 1, 2021		2,106,403	$	9.86						473,445	$	2.55
Granted		—		—						—		—
Exercised		(62,840)		10.23						—		—
Vested		—		—						(192,849)		2.51
Forfeited		—		—						—		—
Expired		—		—						—		—
Balance at September 30, 2021		2,043,563	$	9.85		6.49	$	—		280,596	$	2.59
Exercisable at September 30, 2021		1,762,967	$	9.94		6.35	$	—
Unrecognized cost inclusive of directors' awards	$	251,116
Weighted average remaining recognition period (years)		0.46

Restricted Stock and Performance Restricted Stock Units

Shares issued upon vesting may be either authorized but unissued shares or reacquired shares held by the Company. Any shares not issued because vesting requirements are not met will again be available for issuance under the plan. The fair market value of shares awarded, based on the market price at the date of grant, is unearned compensation to be amortized over the applicable vesting period.

Performance restricted stock units vest based on a combination of performance and service requirements. The number of performance restricted stock units granted reflects the target number able to be earned under a given award. Non-vested performance restricted stock unit compensation expense is based on the most recent performance assumption available and is adjusted as assumptions change.

The following table presents the activity in non-vested restricted stock awards under the Equity Plans for the nine months ended September 30, 2021:

	Restricted		Weighted Average
	Stock Awards		Grant Price
Non-vested stock awards at January 1, 2021		384,692	$	9.33
Vested		(15,464)		10.00
Granted		188,377		11.95
Forfeited		(3,000)		9.24
Non-vested stock awards at September 30, 2021		554,605	$	10.20
Unrecognized cost inclusive of directors' awards	$	3,415,803
Weighted average remaining recognition period (years)		1.67

29

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

The following table presents the activity in non-vested performance restricted stock units under the 2020 Equity Plan for the nine months ended September 30, 2021:

	Performance		Weighted Average
	Restricted Stock Units		Grant Price
Non-vested performance restricted stock units at January 1, 2021		—	$	—
Vested		—		—
Granted		85,066		11.95
Forfeited		—		—
Non-vested performance restricted stock units at September 30, 2021		85,066	$	11.95
Unrecognized cost	$	818,235
Weighted average remaining recognition period (years)		2.42

13.MINIMUM REGULATORY CAPITAL REQUIREMENTS

The Company and Bank are subject to various regulatory capital requirements administered by the Federal Reserve and the FDIC. Failure to meet minimum capital requirements can result in mandatory and possible additional discretionary actions by regulators that, if undertaken, could have a direct material effect on the Company’s Consolidated Financial Statements.

Under the capital rules, risk-based capital ratios are calculated by dividing Tier 1, common equity Tier 1, and total risk-based capital, respectively, by risk-weighted assets. Assets and off-balance sheet credit equivalents are assigned to one of several risk-weight categories, based primarily on relative risk. The rules require banks and bank holding companies to maintain a minimum common equity Tier 1 capital ratio of 4.5%, a minimum Tier 1 capital ratio of 6.0% and a total capital ratio of 8.0%. In addition, a Tier 1 leverage ratio of 4.0% is required. Additionally, the capital rules require a bank holding company to maintain a capital conservation buffer of common equity Tier 1 capital in an amount above the minimum risk-based capital requirements equal to 2.5% of total risk weighted assets, or face restrictions on the ability to pay dividends, pay discretionary bonuses, and to engage in share repurchases.

Under the FDIC’s prompt corrective action rules, an insured state nonmember bank is considered “well capitalized” if its capital ratios meet or exceed the ratios as set forth in the following table and is not subject to any written agreement, order, capital directive, or prompt corrective action directive to meet and maintain a specific capital level for any capital measure. The Bank must meet well capitalized requirements under prompt corrective action provisions. Prompt corrective action provisions are not applicable to bank holding companies.

A bank holding company is considered “well capitalized” if the bank holding company (i) has a total risk-based capital ratio of at least 10.0%, (ii) has a Tier 1 risk-based capital ratio of at least 6.0%, and (iii) is not subject to any written agreement order, capital directive or prompt corrective action directive to meet and maintain a specific capital level for any capital measure.

At September 30, 2021, the capital levels of both the Company and the Bank exceeded all regulatory capital requirements and their regulatory capital ratios were above the minimum levels required to be considered well capitalized for regulatory purposes. The capital levels of both the Company and the Bank at September 30, 2021 also exceeded the minimum capital requirements, including the currently applicable capital conservation buffer of 2.5%.

30

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

The Company’s and the Bank’s actual regulatory capital ratios as of September 30, 2021 and December 31, 2020 are presented in the table below.  

									Minimum Required to be
									Considered "Well Capitalized"
					Minimum Required for				Under Prompt Corrective
	Actual				Capital Adequacy Purposes				Action Provisions
	Amount		Ratio		Amount		Ratio		Amount		Ratio
	(dollars in thousands)
HarborOne Bancorp, Inc.
September 30, 2021
Common equity Tier 1 capital to risk-weighted assets	$	608,882	17.1	%	$	160,129	4.5	%		N/A	N/A
Tier 1 capital to risk-weighted assets		608,882	17.1			213,505	6.0			N/A	N/A
Total capital to risk-weighted assets		688,405	19.3			284,673	8.0			N/A	N/A
Tier 1 capital to average assets		608,882	13.5			180,139	4.0			N/A	N/A
December 31, 2020
Common equity Tier 1 capital to risk-weighted assets	$	621,153	17.7	%	$	158,050	4.5	%		N/A	N/A
Tier 1 capital to risk-weighted assets		621,153	17.7			210,733	6.0			N/A	N/A
Total capital to risk-weighted assets		700,197	19.9			280,978	8.0			N/A	N/A
Tier 1 capital to average assets		621,153	14.5			171,578	4.0			N/A	N/A
HarborOne Bank
September 30, 2021
Common equity Tier 1 capital to risk-weighted assets	$	559,819	15.7	%	$	160,182	4.5	%	$	231,374	6.5	%
Tier 1 capital to risk-weighted assets		559,819	15.7			213,576	6.0			284,768	8.0
Total capital to risk-weighted assets		604,357	17.0			284,768	8.0			355,960	10.0
Tier 1 capital to average assets		559,819	12.4			180,113	4.0			225,141	5.0
December 31, 2020
Common equity Tier 1 capital to risk-weighted assets	$	506,822	14.4	%	$	158,081	4.5	%	$	228,339	6.5	%
Tier 1 capital to risk-weighted assets		506,822	14.4			210,775	6.0			281,033	8.0
Total capital to risk-weighted assets		550,875	15.7			281,033	8.0			351,291	10.0
Tier 1 capital to average assets		506,822	11.8			171,501	4.0			214,377	5.0

31

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

14.COMPREHENSIVE INCOME (LOSS)

Accounting principles generally require that recognized revenue, expenses, gains and losses be included in net income. Although certain changes in assets and liabilities are reported as a separate component of the stockholders’ equity section of the Consolidated Balance Sheets, such items, along with net income, are components of comprehensive income (loss).

The components of accumulated other comprehensive income (loss), included in stockholders’ equity, are as follows:

	September 30,		December 31,
	2021		2020
	(in thousands)
Cash flow hedge:
Net unrealized gain (loss)	$	358	$	(1,407)
Related tax effect		(100)		394
Total accumulated other comprehensive income (loss)	$	258	$	(1,013)
Securities available for sale:
Net unrealized (loss) gain	$	(1,765)	$	4,102
Related tax effect		389		(904)
Total accumulated other comprehensive (loss) income	$	(1,376)	$	3,198

The following tables present changes in accumulated other comprehensive income (loss) by component for the three and nine months ended September 30, 2021 and 2020:

	Three Months Ended September 30,
	2021						2020
	Available		Cash				Available		Cash
	for Sale		Flow				for Sale		Flow
	Securities		Hedge		Total		Securities		Hedge		Total
	(in thousands)
Balance at beginning of period	$	687	$	142	$	829	$	4,166	$	(1,269)	$	2,897
Other comprehensive (loss) income before reclassifications		(2,406)		22		(2,384)		(1,335)		32		(1,303)
Amounts reclassified to accumulated other comprehensive income for transfer of securities to available for sale		—		—		—		—		—		—
Amounts reclassified from accumulated other comprehensive income (loss)		(241)		140		(101)		—		82		82
Net current period other comprehensive (loss) income		(2,647)		162		(2,485)		(1,335)		114		(1,221)
Related tax effect		584		(46)		538		132		(32)		100
Balance at end of period	$	(1,376)	$	258	$	(1,118)	$	2,963	$	(1,187)	$	1,776

32

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

	Nine Months Ended September 30,
	2021						2020
	Available		Cash				Available		Cash
	for Sale		Flow				for Sale		Flow
	Securities		Hedge		Total		Securities		Hedge		Total
	(in thousands)
Balance at beginning of period	$	3,198	$	(1,013)	$	2,185	$	1,480	$	—	$	1,480
Other comprehensive (loss) income before reclassifications		(5,626)		1,392		(4,234)		4,212		(1,581)		2,631
Amounts reclassified to accumulated other comprehensive income for transfer of securities to available for sale		—		—		—		522		—		522
Amounts reclassified from accumulated other comprehensive income (loss)		(241)		373		132		(2,533)		(67)		(2,600)
Net current period other comprehensive (loss) income		(5,867)		1,765		(4,102)		2,201		(1,648)		553
Related tax effect		1,293		(494)		799		(718)		461		(257)
Balance at end of period	$	(1,376)	$	258	$	(1,118)	$	2,963	$	(1,187)	$	1,776

15. FAIR VALUE OF ASSETS AND LIABILITIES

Fair value is the exchange price that would be received for an asset or paid to transfer a liability (exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. There are three levels of inputs that may be used to measure fair values:

•Level 1 – Quoted prices (unadjusted) for identical assets or liabilities in active markets that the entity has the ability to access as of the measurement date.

•Level 2 – Significant other observable inputs other than Level 1 prices such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data.

•Level 3 – Significant unobservable inputs that reflect a company’s own assumptions about the assumptions that market participants would use in pricing an asset or liability.

The following methods and assumptions were used by the Company in estimating fair value disclosures:

Debt Securities - Available for sale debt securities are recorded at fair value on a recurring basis. When available, the Company uses quoted market prices to determine the fair value of debt securities; such items are classified as Level 1. There were 0 Level 1 securities held at September 30, 2021 and December 31, 2020.

Level 2 debt securities are traded less frequently than exchange-traded instruments. The fair value of these securities is determined using matrix pricing with inputs that are observable in the market or can be derived principally from or corroborated by observable market data. This category includes obligations of U.S. government-sponsored enterprises, including mortgage-backed securities, individual name issuer trust preferred debt securities and corporate bonds.

Debt securities not actively traded whose fair value is determined through the use of cash flows utilizing inputs that are unobservable are classified as Level 3. There were 0 Level 3 securities held at September 30, 2021 and December 31, 2020.

Loans held for sale - The fair value of mortgage loans held for sale is estimated based on current market prices for similar loans in the secondary market and therefore are classified as Level 2 assets. There were 0 mortgage loans held for sale 90 days or more past due as of September 30, 2021 and December 31, 2020.

33

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

Collateral Dependent Impaired Loans - The fair value of collateral dependent loans that are deemed to be impaired is determined based upon the fair value of the underlying collateral. Such collateral primarily consists of real estate and, to a lesser extent, other business assets. For collateral dependent loans for which repayment is dependent on the sale of the collateral, management adjusts the fair value for estimated costs to sell. For collateral dependent loans for which repayment is dependent on the operation of the collateral, such as accruing troubled debt restructured loans, estimated costs to sell are not incorporated into the measurement. Management may also adjust appraised values to reflect estimated market value declines or apply other discounts to appraised values resulting from its knowledge of the property. Internal valuations are utilized to determine the fair value of other business assets. Collateral dependent impaired loans are categorized as Level 3.

Appraisals for collateral-dependent impaired loans are performed by certified general appraisers (for commercial properties) or certified residential appraisers (for residential properties) whose qualifications and licenses have been reviewed and verified by the Company.

Once received, the Company reviews the assumptions and approaches utilized in the appraisal as well as the overall resulting fair value in comparison with independent data sources such as recent market data or industry-wide statistics.

MSRs - Fair value is based on a third-party valuation model that calculates the present value of estimated future net servicing income and includes observable market data such as prepayment speeds and default and loss rates.

Interest rate swap designated as a cashflow hedge - The Company works directly with a third-party vendor to provide periodic valuations for its interest rate risk management agreements to determine fair value of its interest rate swaps executed for interest rate risk management. The vendor utilizes standard valuation methodologies applicable to interest rate derivatives based on readily observable market data and are therefore considered Level 2 valuations.

Forward loan sale commitments and derivative loan commitments - Forward loan sale commitments and derivative loan commitments are based on fair values of the underlying mortgage loans and the probability of such commitments being exercised. The assumptions for pull-through rates are derived from internal data and adjusted using management judgment. Derivative loan commitments include the value of servicing rights and non-refundable costs of originating the loan based on the Company’s internal cost analysis that is not observable. The weighted average pull-through rate for derivative loan commitments was approximately 88% and 76% at September 30, 2021 and December 31, 2020, respectively.

Interest rate swaps and risk participation agreements - The Company’s interest rate swaps are traded in over-the-counter markets where quoted market prices are not readily available. For these interest rate derivatives, fair value is determined by a third party utilizing models that use primarily market observable inputs, such as swap rates and yield curves. The pricing models used to value interest rate swaps calculate the sum of each instrument’s fixed and variable cash flows, which are then discounted using an appropriate yield curve to arrive at the fair value of each swap. The pricing models do not contain a high level of subjectivity as the methodologies used do not require significant judgment. The Company incorporates credit valuation analysis for counterparty nonperformance risk in the fair value measurement, including the impact of netting applicable credit enhancements such as available collateral.

Off-balance sheet credit-related instruments - Fair values for off-balance sheet, credit-related financial instruments are based on fees currently charged to enter into similar agreements, taking into account the remaining terms of the agreements and the counterparties’ credit standing. The fair value of off-balance sheet instruments is immaterial.

Transfers between levels are recognized at the end of the reporting period, if applicable. There were 0 transfers during the periods presented.

34

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

Assets and Liabilities Measured at Fair Value on a Recurring Basis

Assets and liabilities measured at fair value on a recurring basis are summarized below:

							Total
	Level 1		Level 2		Level 3		Fair Value
	(in thousands)
September 30, 2021
Assets
Securities available for sale	$	—	$	390,552	$	—	$	390,552
Loans held for sale		—		77,052		—		77,052
Mortgage servicing rights		—		36,540		—		36,540
Derivative loan commitments		—		—		3,147		3,147
Forward loan sale commitments		—		—		884		884
Interest rate management agreements		—		358		—		358
Interest rate swaps		—		22,506		—		22,506
	$	—	$	527,008	$	4,031	$	531,039
Liabilities
Derivative loan commitments	$	—	$	—	$	43	$	43
Forward loan sale commitments		—		—		29		29
Interest rate swaps		—		22,506		—		22,506
	$	—	$	22,506	$	72	$	22,578
December 31, 2020
Assets
Securities available for sale	$	—	$	276,498	$	—	$	276,498
Loans held for sale		—		208,612		—		208,612
Mortgage servicing rights		—		24,833		—		24,833
Derivative loan commitments		—		—		12,623		12,623
Forward loan sale commitments		—		—		—		—
Interest rate swaps		—		39,320		—		39,320
	$	—	$	549,263	$	12,623	$	561,886
Liabilities
Derivative loan commitments	$	—	$	—	$	341	$	341
Forward loan sale commitments		—		—		2,204		2,204
Interest rate management agreements		—		1,407		—		1,407
Interest rate swaps		—		39,320		—		39,320
	$	—	$	40,727	$	2,545	$	43,272

35

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

The table below presents, for the three and nine months ended September 30, 2021 and 2020, the changes in Level 3 assets and liabilities that are measured at fair value on a recurring basis.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
	(in thousands)
Assets: Derivative and Forward Loan Sale Commitments:
Balance at beginning of period	$	5,134	$	10,844	$	12,623	$	1,411
Total gains (losses) included in net income (1)		(1,103)		4,903		(8,592)		14,336
Balance at end of period	$	4,031	$	15,747	$	4,031	$	15,747
Changes in unrealized gains relating to instruments at period end	$	4,031	$	15,747	$	4,031	$	15,747

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
	(in thousands)
Liabilities: Derivative and Forward Loan Sale Commitments:
Balance at beginning of period	$	(342)	$	(2,067)	$	(2,545)	$	(332)
Total gains (losses) included in net income (1)		270		590		2,473		(1,145)
Balance at end of period	$	(72)	$	(1,477)	$	(72)	$	(1,477)
Changes in unrealized losses relating to instruments at period end	$	(72)	$	(1,477)	$	(72)	$	(1,477)
(1) Included in mortgage banking income on the Consolidated Statements of Net Income.

Assets Measured at Fair Value on a Non-recurring Basis

The Company may also be required, from time to time, to measure certain other financial assets on a nonrecurring basis in accordance with generally accepted accounting principles. These adjustments to fair value usually result from application of lower-of-cost-or-market accounting or write-downs of individual assets. There were 0 liabilities measured at fair value on a non-recurring basis at September 30, 2021 and December 31, 2020. The following table summarizes the fair value hierarchy used to determine each adjustment and the carrying value of the related individual assets.

	September 30, 2021						December 31, 2020
	Level 1		Level 2		Level 3		Level 1		Level 2		Level 3
	(in thousands)
Impaired loans:
Residential	$	—	$	—	$	846	$	—	$	—	$	919
Commercial real estate		—		—		17,662		—		—		3,034
Commercial and industrial		—		—		4,956		—		—		4,208
Other real estate owned and repossessed assets		—		—		28		—		—		595
	$	—	$	—	$	23,492	$	—	$	—	$	8,756

36

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

Losses in the following table represent the amount of the fair value adjustments recorded during the period on the carrying value of the assets held at September 30, 2021 and December 31, 2020, respectively. Losses on fully charged off loans are not included in the table.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
	(in thousands)
Impaired loans
Residential	$	—	$	103	$	—	$	369
Commercial real estate		5,124		—		5,124		—
Commercial and industrial		8		644		2,824		2,654
Other real estate owned and repossessed assets		—		2		24		58
	$	5,132	$	749	$	7,972	$	3,081

Losses applicable to write-downs of impaired loans and other real estate owned and repossessed assets are based on the appraised value of the underlying collateral less estimated costs to sell. The losses on impaired loans are not recorded directly as an adjustment to current earnings, but rather as a component in determining the allowance for loan losses. The losses on other real estate owned and repossessed assets represent adjustments in valuation recorded during the time period indicated and not for losses incurred on sales. Appraised values are typically based on a blend of (a) an income approach using observable cash flows to measure fair value, and (b) a market approach using observable market comparables. These appraised values may be discounted based on management’s historical knowledge, expertise or changes in market conditions from time of valuation.

37

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

Summary of Fair Values of Financial Instruments

The estimated fair values, and related carrying or notional amounts, of the Company’s financial instruments are as follows. Certain financial instruments and all nonfinancial instruments are exempt from disclosure requirements. Accordingly, the aggregate fair value amounts presented herein may not necessarily represent the underlying fair value of the Company.

	September 30, 2021
	Carrying		Fair Value
	Amount		Level 1		Level 2		Level 3		Total
	(in thousands)
Financial assets:
Cash and cash equivalents	$	319,639	$	319,639	$	—	$	—	$	319,639
Securities available for sale		390,552		—		390,552		—		390,552
Federal Home Loan Bank stock		6,828		N/A		N/A		N/A		N/A
Loans held for sale		77,052		—		77,052		—		77,052
Loans, net		3,409,756		—		—		3,441,946		3,441,946
Retirement plan annuities		14,065		—		—		14,065		14,065
Accrued interest receivable		10,880		—		10,880		—		10,880
Financial liabilities:
Deposits		3,694,380		—		—		3,697,001		3,697,001
Borrowed funds		55,720		—		56,350		—		56,350
Subordinated debt		34,128		—		—		37,206		37,206
Mortgagors' escrow accounts		8,412		—		—		8,412		8,412
Accrued interest payable		567		—		567		—		567
Derivative loan commitments:
Assets		3,147		—		—		3,147		3,147
Liabilities		43		—		—		43		43
Interest rate management agreements:
Assets		358		—		358		—		358
Liabilities		—		—		—		—		—
Interest rate swap agreements:
Assets		22,506		—		22,506		—		22,506
Liabilities		22,506		—		22,506		—		22,506
Forward loan sale commitments:
Assets		884		—		—		884		884
Liabilities		29		—		—		29		29

38

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

	December 31, 2020
	Carrying		Fair Value
	Amount		Level 1		Level 2		Level 3		Total
	(in thousands)
Financial assets:
Cash and cash equivalents	$	205,870	$	205,870	$	—	$	—	$	205,870
Securities available for sale		276,498		—		276,498		—		276,498
Federal Home Loan Bank stock		8,738		N/A		N/A		N/A		N/A
Loans held for sale		208,612		—		208,612		—		208,612
Loans, net		3,439,247		—		—		3,473,751		3,473,751
Retirement plan annuities		13,747		—		—		13,747		13,747
Accrued interest receivable		11,874		—		11,874		—		11,874
Financial liabilities:
Deposits		3,506,209		—		—		3,509,996		3,509,996
Borrowed funds		149,097		—		152,373		—		152,373
Subordinated debt		34,033		—		—		34,799		34,799
Mortgagors' escrow accounts		7,736		—		—		7,736		7,736
Accrued interest payable		1,262		—		1,262		—		1,262
Derivative loan commitments:
Assets		12,623		—		—		12,623		12,623
Liabilities		341		—		—		341		341
Interest rate management agreements:
Liabilities		1,407		—		1,407		—		1,407
Interest rate swap agreements:
Assets		39,320		—		39,320		—		39,320
Liabilities		39,320		—		39,320		—		39,320
Forward loan sale commitments:
Assets		—		—		—		—		—
Liabilities		2,204		—		—		2,204		2,204

39

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

16. EARNINGS PER SHARE (“EPS”)

Basic EPS represents net income attributable to common shareholders divided by the weighted-average number of common shares outstanding during the period. Non-vested restricted shares that are participating securities are included in the computation of basic earnings per share. Diluted EPS is computed by dividing net income attributable to common shareholders by the weighted-average number of common shares outstanding, plus the effect of potential dilutive common stock equivalents outstanding during the period.

The following table presents earnings per common share.

	Three Months Ended September 30,
	2021		2020
Net income available to common stockholders (in thousands)	$	12,259	$	11,893
Average number of common shares outstanding		54,021,542		58,375,742
Less: Average unallocated ESOP shares and non-vested restricted shares		(4,220,419)		(3,910,403)
Weighted average number of common shares outstanding used to calculate basic earnings per common share		49,801,123		54,465,339
Dilutive effect of share-based compensation		862,292		—
Weighted average number of common shares outstanding used to calculate diluted earnings per common share		50,663,415		54,465,339
Earnings per common share:
Basic	$	0.25	$	0.22
Diluted	$	0.24	$	0.22

	Nine Months Ended September 30,
	2021		2020
Net income available to common stockholders (in thousands)	$	45,927	$	27,192
Average number of common shares outstanding		55,599,758		58,403,825
Less: Average unallocated ESOP shares and non-vested restricted shares		(4,237,506)		(3,967,735)
Weighted average number of common shares outstanding used to calculate basic earnings per common share		51,362,252		54,436,090
Dilutive effect of share-based compensation		732,497		—
Weighted average number of common shares outstanding used to calculate diluted earnings per common share		52,094,749		54,436,090
Earnings per common share:
Basic	$	0.89	$	0.50
Diluted	$	0.88	$	0.50

Stock options for 2,148,295 shares of common stock for the three and nine months ended September 30, 2020 were not considered in computing diluted earnings per share because they were antidilutive.

40

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

17. REVENUE RECOGNITION

Revenue from contracts with customers in the scope of Accounting Standards Codification (“ASC”) (“Topic 606”) is measured based on the consideration specified in the contract with a customer and excludes amounts collected on behalf of third parties. The Company recognizes revenue from contracts with customers when it satisfies its performance obligations.

The Company’s performance obligations are generally satisfied as services are rendered and can either be satisfied at a point in time or over time. Unsatisfied performance obligations at the report date are not material to our consolidated financial statements.

In certain cases, other parties are involved with providing services to our customers. If the Company is a principal in the transaction (providing services itself or through a third party on its behalf), revenues are reported based on the gross consideration received from the customer and any related expenses are reported gross in noninterest expense. If the Company is an agent in the transaction (referring to another party to provide services), the Company reports its net fee or commission retained as revenue.

The Company recognizes revenue that is transactional in nature and such revenue is earned at a point in time. Revenue that is recognized at a point in time includes card interchange fees (fee income related to debit card transactions), ATM fees, wire transfer fees, overdraft charge fees, and stop-payment and returned check fees. Additionally, revenue is collected from loan fees, such as letters of credit, line renewal fees and application fees. Such revenue is derived from transactional information and is recognized as revenue immediately as the transactions occur or upon providing the service to complete the customer’s transaction.

18. SEGMENT REPORTING

The Company has 2 reportable segments: HarborOne Bank and HarborOne Mortgage. Revenue from HarborOne Bank consists primarily of interest earned on loans and investment securities and service charges on deposit accounts. Revenue from HarborOne Mortgage comprises interest earned on loans and fees received as a result of the residential mortgage origination, sale and servicing process.  

The accounting policies of the reportable segments are the same as those described in the summary of significant accounting policies. Segment profit and loss is measured by net income on a legal entity basis. Intercompany transactions are eliminated in consolidation.

41

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

Information about the reportable segments and reconciliation to the unaudited interim Consolidated Financial Statements at September 30, 2021 and 2020 and for the three and nine months then ended is presented in the tables below.  

	Three Months Ended September 30, 2021
	HarborOne		HarborOne		HarborOne
	Bank		Mortgage		Bancorp, Inc.		Eliminations		Consolidated
	(in thousands)
Net interest and dividend income (expense)	$	32,494	$	792	$	(483)	$	—	$	32,803
Provision (credit) for loan losses		(1,627)		—		—		—		(1,627)
Net interest and dividend income (loss), after provision (credit) for loan losses		34,121		792		(483)		—		34,430
Mortgage banking income:
Gain on sale of mortgage loans		—		12,756		—		—		12,756
Intersegment gain (loss)		(1,373)		2,366		—		(993)		—
Changes in mortgage servicing rights fair value		(74)		(918)		—		—		(992)
Other		263		3,619		—		—		3,882
Total mortgage banking income (loss)		(1,184)		17,823		—		(993)		15,646
Other noninterest income		6,339		25		—		—		6,364
Total noninterest income		5,155		17,848		—		(993)		22,010
Noninterest expense		26,570		12,387		317		—		39,274
Income (loss) before income taxes		12,706		6,253		(800)		(993)		17,166
Provision (benefit) for income taxes		3,575		1,559		(227)		—		4,907
Net income (loss)	$	9,131	$	4,694	$	(573)	$	(993)	$	12,259

	Nine Months Ended September 30, 2021
	HarborOne		HarborOne		HarborOne
	Bank		Mortgage		Bancorp, Inc.		Eliminations		Consolidated
	(in thousands)
Net interest and dividend income (expense)	$	95,876	$	2,897	$	(1,388)	$	—	$	97,385
Provision (credit) for loan losses		(5,822)		—		—		—		(5,822)
Net interest and dividend income (loss), after provision (credit) for loan losses		101,698		2,897		(1,388)		—		103,207
Mortgage banking income:
Gain on sale of mortgage loans		—		51,820		—		—		51,820
Intersegment gain (loss)		(2,945)		3,938		—		(993)		—
Changes in mortgage servicing rights fair value		(207)		72		—		—		(135)
Other		839		11,633		—		—		12,472
Total mortgage banking income (loss)		(2,313)		67,463		—		(993)		64,157
Other noninterest income		17,328		37		—		—		17,365
Total noninterest income		15,015		67,500		—		(993)		81,522
Noninterest expense		75,161		44,545		968		—		120,674
Income (loss) before income taxes		41,552		25,852		(2,356)		(993)		64,055
Provision (benefit) for income taxes		11,873		6,905		(650)		—		18,128
Net income (loss)	$	29,679	$	18,947	$	(1,706)	$	(993)	$	45,927
Total assets at period end	$	4,575,798	$	208,888	$	717,325	$	(934,917)	$	4,567,094
Goodwill at period end	$	59,042	$	10,760	$	—	$	—	$	69,802

42

HarborOne Bancorp, Inc.

Notes to Consolidated Financial Statements (unaudited)

	Three Months Ended September 30, 2020
	HarborOne		HarborOne		HarborOne
	Bank		Mortgage		Bancorp, Inc.		��	Eliminations		Consolidated
	(in thousands)
Net interest and dividend income (expense)	$	30,599	$	1,000	$	(430)		$	—	$	31,169
Provision for loan losses		13,454		—		—			—		13,454
Net interest and dividend income (loss), after provision for loan losses		17,145		1,000		(430)			—		17,715
Mortgage banking income:
Gain on sale of mortgage loans		—		34,055		—			—		34,055
Intersegment gain (loss)		(645)		645		—			—		—
Changes in mortgage servicing rights fair value		(354)		161		—			—		(193)
Other		334		3,924		—			—		4,258
Total mortgage banking income (loss)		(665)		38,785		—			—		38,120
Other noninterest income (loss)		6,326		(8)		—			—		6,318
Total noninterest income		5,661		38,777		—			—		44,438
Noninterest expense		26,300		19,133		266			—		45,699
Income (loss) before income taxes		(3,494)		20,644		(696)			—		16,454
Provision (benefit) for income taxes		571		4,550		(560)			—		4,561
Net income (loss)	$	(4,065)	$	16,094	$	(136)		$	—	$	11,893

	Nine Months Ended September 30, 2020
	HarborOne		HarborOne		HarborOne
	Bank		Mortgage		Bancorp Inc.		Eliminations		Consolidated
	(in thousands)
Net interest and dividend income (expense)	$	86,248	$	2,020	$	(952)	$	—	$	87,316
Provision for loan losses		27,207		—		—		—		27,207
Net interest and dividend income (loss), after provision for loan losses		59,041		2,020		(952)		—		60,109
Mortgage banking income:
Gain on sale of mortgage loans		—		77,195		—		—		77,195
Intersegment gain (loss)		(2,444)		2,444		—		—		—
Changes in mortgage servicing rights fair value		(2,014)		(3,677)		—		—		(5,691)
Other		1,031		9,619		—		—		10,650
Total mortgage banking income (loss)		(3,427)		85,581		—		—		82,154
Other noninterest income (loss)		19,640		(141)		—		—		19,499
Total noninterest income		16,213		85,440		—		—		101,653
Noninterest expense		75,806		47,923		907		—		124,636
Income (loss) before income taxes		(552)		39,537		(1,859)		—		37,126
Provision (benefit) for income taxes		2,199		8,667		(932)		—		9,934
Net income (loss)	$	(2,751)	$	30,870	$	(927)	$	—	$	27,192
Total assets at period end	$	4,404,842	$	280,983	$	729,838	$	(987,344)	$	4,428,319
Goodwill at period end	$	59,042	$	10,760	$	—	$	—	$	69,802

43

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

This section is intended to assist in the understanding of the financial performance of the Company and its subsidiaries through a discussion of our financial condition at September 30, 2021, and our results of operations for the nine months ended September 30, 2021 and 2020. This section should be read in conjunction with the unaudited interim Consolidated Financial Statements and Notes thereto of the Company appearing in Part I, Item 1 of this Form 10-Q.

Forward-Looking Statements

Certain statements contained in this Quarterly Report on Form 10-Q that are not historical facts may be considered forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) and are intended to be covered by the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These statements, which are based on certain current assumptions and describe our future plans, strategies and expectations, can generally be identified by the use of the words “may,” “will,” “should,” “could,” “would,” “plan,” “potential,” “estimate,” “project,” “believe,” “intend,” “anticipate,” “expect,” “target” and similar expressions. These statements include, among others, statements regarding the impact of the COVID-19 pandemic; our strategy, goals and expectations; evaluations of future interest rate trends and liquidity; expectations as to growth in assets, deposits and results of operations, future operations, market position and financial position; and prospects, plans and objectives of management. You should not place undue reliance on our forward-looking statements. You should exercise caution in interpreting and relying on forward-looking statements because they are subject to significant risks, uncertainties and other factors which are, in some cases, beyond our control.

Forward-looking statements are based on the current assumptions and beliefs of management and are only expectations of future results. The Company’s actual results could differ materially from those projected in the forward-looking statements as a result of, among others, factors referenced herein under the section captioned “Risk Factors”; the negative impacts and disruptions of the COVID-19 pandemic and measures taken to contain its spread on our employees, customers, business operations, credit quality, financial position, liquidity and results of operations; changes in general business and economic conditions on a national basis and in the local markets in which the Company operates; changes in customer behavior due to changing political, business and economic conditions, including concerns about inflation; the possibility that future credit losses, loan defaults and charge-off rates are higher than expected due to changes in economic assumptions or adverse economic developments; turbulence in the capital and debt markets; changes in interest rates; decreases in the value of securities and other assets; decreases in deposit levels necessitating increased borrowing to fund loans and investments; competitive pressures from other financial institutions; operational risks including, but not limited to, cybersecurity incidents, fraud, natural disasters and future pandemics; changes in regulation; reputational risks relating to the Company’s participation in the U.S. Small Business Administration’s (“SBA”) Paycheck Protection Program (“PPP”) and other pandemic-related legislative and regulatory initiatives and programs; changes in accounting standards and practices; the risk that goodwill and intangibles recorded in our financial statements will become impaired; risks related to the implementation of acquisitions, dispositions, and restructurings, including the risk that acquisitions may not produce results at levels or within time frames originally anticipated; the risk that we may not be successful in the implementation of our business strategy; changes in assumptions used in making such forward-looking statements; and the other risks and uncertainties detailed in the Company’s Annual Report on Form 10-K and updated in this Quarterly Reports on Form 10-Q and other filings submitted to the Securities and Exchange Commission. Forward-looking statements speak only as of the date on which they are made. The Company does not undertake any obligation to update any forward-looking statement to reflect circumstances or events that occur after the date the forward-looking statements are made.

Critical Accounting Policies

Certain of our accounting policies, which are important to the portrayal of our financial condition, require management to make difficult, complex or subjective judgments, some of which may relate to matters that are inherently uncertain. Estimates associated with these policies are susceptible to material changes as a result of changes in facts and circumstances. Facts and circumstances which could affect these judgments include, but are not limited to, changes in interest rates, changes in the performance of the economy and changes in the financial condition of borrowers.  

44

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

There have been no material changes to our critical accounting policies as compared to the critical accounting policies described in the Company’s Annual Report on Form 10-K.

COVID-19 Update

Significant progress has been made to combat the outbreak of COVID-19; however, the global pandemic has adversely impacted a broad range of industries in which the Company’s customers operate and could still impair their ability to fulfill their financial obligations to the Company. While it appears that conditions are trending in a positive direction as of September 30, 2021, the COVID-19 pandemic is a highly unusual, unprecedented and evolving public health and economic crisis that may have a significant adverse impact on the economy, the banking industry and the Company in future fiscal periods, all subject to a high degree of uncertainty.

The Company continues to take significant steps to protect the health and well-being of its employees and customers and to assist customers who have been impacted by COVID-19. The Company’s COVID-19 response team continues to monitor the local impact of COVID-19 in order to anticipate and respond to developments quickly and decisively. As of September 30, 2021, we do not anticipate significant challenges to our ability to maintain our systems and controls and do not currently face any material resource constraints. The Company maintains access to multiple sources of liquidity. However, if an extended recession caused large numbers of the Company’s deposit customers to withdraw their funds, the Company may become more reliant on volatile or more expensive sources of funding.

We provided access to the PPP to both our existing customers and new customers, to ensure small businesses in the communities we serve have access to this important lifeline for their businesses. During the third quarter of 2021, no PPP loans were originated and we processed forgiveness on $50.9 million loans. We have processed forgiveness for approximately 98% of the PPP loans that the Bank originated in 2020, with a forgiveness rate above 99%. As of September 30, 2021, PPP loans amounted to $54.3 million and there was $2.1 million in deferred processing fee income. We expect to complete the forgiveness process on most of the remaining PPP loans by year end.

We are also working with commercial loan customers that may need payment deferrals or other accommodations to keep their loans out of default through the COVID-19 pandemic. As of September 30, 2021, we have two active payment deferrals on commercial loans with a total principal balance of $7.7 million, or 0.4% of total commercial loans, both of which are loans included in an at-risk sector. As of September 30, 2021, 96.8% of the commercial deferrals have expired and the borrower is making payments as agreed, 0.3% of the commercial deferrals have expired and the borrower is delinquent, and 2.9% are in active deferral period. The active commercial deferrals are scheduled to expire during 2021. We are no longer providing deferrals under the Coronavirus Aid Relief and Economic Security Act but continue to consider accommodations in the normal course of business.

The residential loan and consumer loan portfolios have not experienced significant credit quality deterioration as of September 30, 2021; however, the continuing impact and uncertain nature of the COVID-19 pandemic may result in increases in delinquencies, charge-offs and loan modifications in these portfolios through the remainder of 2021. As of September 30, 2021, we had one active payment deferrals on residential mortgage loans with a total principal balance of $177, 000. As of September 30, 2021, 97.8% of the deferrals have expired and are paying as agreed, 1.8% have expired and are delinquent and 0.5% are in active deferral periods. We have no active payment deferrals on consumer loans and 98.4% of the consumer loan deferrals have expired and are paying as agreed. Requests for additional extensions on residential mortgage loans and consumer loans were not significant as of September 30, 2021.

45

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

In connection with the COVID-19 pandemic, the Company instituted a payment deferral program for certain commercial, mortgage and consumer loans. Most initial deferrals were for a 90-day period and generally not greater than 180 days. The following table provides the principal balance of loans with payment deferrals and the current status of the deferral agreement as of September 30, 2021.

														% Active
														deferrals to
												Total		Total
	Deferrals expired and			Deferrals expired &						Total		outstanding		outstanding
(dollars in thousands)	paying			delinquent			Active deferrals			deferrals		loans		loans
	#		$	#		$	#		$
Commercial real estate	61	$	222,393	1	$	515	2	$	7,740	$	230,648	$	1,573,284	0.5	%
Commercial and industrial	83		37,944	2		261	—		—		38,205		414,814	—
Commercial construction	—		—	—		—	—		—		—		152,685	—
Total commercial loans	144		260,337	3		776	2		7,740		268,853		2,140,783	0.4
One- to Four family	125		34,721	3		452	1		177		35,350		993,725	0.0
Home Equity	12		772	4		184	—		—		956		135,147	—
Residential construction	—		—	—		—	—		—		—		31,817	—
Total residential real estate	137		35,493	7		636	1		177		36,306		1,160,689	0.0
Consumer	311		7,068	6		112	—		—		7,180		156,272	—
Total loans	592	$	302,898	16	$	1,524	3	$	7,917	$	312,339	$	3,457,744	0.2	%

	Active
	deferrals
	expiring
	by quarter
(dollars in thousands)	12/31/2021
Commercial real estate	$	7,740
Commercial and industrial		—
Commercial construction		—
Total commercial loans	$	7,740
One- to Four family	$	177
Home equity		—
Residential construction		—
Total residential real estate	$	177
Consumer	$	—
Total loans	$	7,917

46

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Management continues to evaluate our loan portfolio, particularly the commercial loan portfolio, in light of current economic conditions, the mitigating effects of government stimulus, and loan modification efforts designed to limit the long-term impacts of the COVID-19 pandemic. Our commercial loan portfolio is diversified across many sectors and is largely secured by commercial real estate loans, which make up 73.5% of the total commercial loan portfolio. Management initially identified six sectors as the most susceptible to increased credit risk as a result of the COVID-19 pandemic: retail, office space, hotels, health and social services, restaurants, and recreation. In the second quarter of 2021, as part of ongoing monitoring of the at-risk sectors, management determined that the health and social services sector no longer presents an additional risk from the impact of the COVID-19 pandemic. As the COVID-19 pandemic has progressed, borrowers in this sector have returned to pre-pandemic revenue and profitability levels. Health and social services operations supported by first-round PPP loans have a 100% forgiveness rate. Further, over the last eight quarters, the sector has experienced a positive migration in obligor risk ratings and no watch or substandard credits, and delinquency in the sector is currently zero. The total loan portfolio of the remaining five commercial sectors identified as at risk totaled $751.0 million at September 30, 2021, which represents 35.1% of the commercial loan portfolio. The five currently identified at-risk sectors include $630.4 million in commercial real estate loans, $75.8 million in commercial and industrial loans, and $44.8 million in commercial construction loans. Non-performing loans included in the at-risk sectors amounted to $18.3 million at September 30, 2021, of which $9.1 million was included in the hotels sector and $8.8 million was included in the office sector.

	At Risk Sectors
															Percent
											Total				at risk
											at risk		Total		sector
	Retail		Office		Hotel		Restaurants		Recreation		sectors		loans		to total
	(dollars in thousands)
Commercial real estate	$	219,299	$	199,329	$	182,622	$	14,498	$	14,630	$	630,378	$	1,573,284		40.1	%
Commercial and industrial		28,858		14,009		2,022		27,073		3,835		75,797		414,814		18.3
Commercial construction		18,605		854		9,040		16,284		—		44,783		152,685		29.3
Total	$	266,762	$	214,192	$	193,684	$	57,855	$	18,465	$	750,958	$	2,140,783		35.1	%
Outstanding principal, active commercial deferrals	$	—	$	—		7,740	$	—	$	—	$	7,740	$	2,140,783		0.4	%
Outstanding principal, expired and delinquent commercial deferrals	$	—	$	515		242	$	—	$	—	$	757	$	2,140,783		0.0	%
PPP loans, net of fees	$	—	$	—		31	$	313	$	3	$	347	$	52,143		0.7	%
Nonaccrual loans	$	387	$	8,843		9,061	$	30	$	—	$	18,321	$	36,486		50.2	%

As of September 30, 2021, the retail sector was $266.8 million, or 12.5% of total commercial loans, and included $219.3 million in commercial real estate loans, $28.9 million in commercial and industrial loans, and $18.6 million in commercial construction loans. There are no active deferrals for loans in this sector or PPP loans. We originated $6.0 million loans during the third quarter that are within the retail sector.

As of September 30, 2021, the office space sector was $214.2 million, or 10.0% of total commercial loans, and included $199.3 million in commercial real estate loans, $14.0 million in commercial and industrial loans, and $854,000 in commercial construction loans. There are no active deferrals for loans and one expired deferral, in the amount of $515,000 is delinquent and on nonaccrual. No PPP loans were originated in this sector. We originated $1.4 million loans during the third quarter that are within the office space sector and there were $4.5 million in advances on existing loans. The Bank is the lead bank in a commercial real estate credit secured by office space that was downgraded and placed on nonaccrual during the third quarter of 2021. The Bank’s portion of this credit has a recorded net book value of $8.8 million, and a specific reserve of $5.0 million was recorded.

As of September 30, 2021, the hotel sector was $193.7 million, or 9.1% of total commercial loans, and included $182.6 million in commercial real estate loans, $2.0 million in commercial and industrial loans, and $9.0 million in commercial construction loans. PPP loans included in the sector totaled $31,000. Active deferrals for loans in this sector

47

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

had outstanding principal balances of $7.7 million, and one loan with an outstanding principal balance of $242,000 had an expired deferral period and is greater than 30 days delinquent. At September 30, 2021, nonperforming loans included in the hotel sector amount to $9.1 million. The non-accrual loan amounted to $9.1 million with a deferral period that expired in the third quarter of 2021; however, it was determined in the fourth quarter of 2020 that weaknesses in the borrower’s credit warranted a downgrade to substandard and nonaccrual status. A specific reserve of $1.8 million has been allocated to this loan. The Bank is receiving payments of interest only on its pro rata share of the loan in accordance with a forbearance agreement, in part through a non-revolving line of credit provided solely by the lead bank. The Bank sold a nonperforming loan that was included in the hotel sector in the third quarter of 2021. Proceeds on the sale amounted to $3.1 million and a charge-off of $157,000 was recorded at the transfer of the loan into held for sale.

As of September 30, 2021, the restaurant sector amounted to $57.9 million, or 2.7% of total commercial loans, including $313,000 in PPP loans. There were no active deferrals in this sector and expired deferrals are paying as expected. The recreation sector amounted to $18.5 million, or 0.9% of total commercial loans, including $3,000 in PPP loans. There are no active deferrals for loans in this sector and expired deferrals are paying as expected.

Nonperforming assets increased $1.8 million, or 5.2%, from $34.7 million at December 31, 2020, primarily reflecting the impact of a few large commercial real estate credits. Overall, the loan portfolio has not experienced significant credit quality deterioration as of September 30, 2021; however, the continuing impact and uncertain nature of the COVID-19 pandemic may result in increases in delinquencies, charge-offs and loan modifications in these portfolios through the remainder of the year. Continued uncertainty regarding the severity and duration of the COVID-19 pandemic and related economic effects may continue to impact the magnitude of loan loss provisions and allowance for loan losses.

While interest and fees will continue to accrue on short term deferrals, the breadth of the economic impact may affect our borrowers’ ability to repay in future periods. Should eventual credit losses on these deferred payments emerge, interest income and fees in future periods could be negatively impacted.

The impact of the pandemic on the Company’s business, financial condition, results of operations and its customers has not been fully manifested. The fiscal stimulus and relief programs may have only delayed material adverse financial impact to the Company, and once the stimulus programs have been exhausted, the Company may experience these impact. The impacts will be contingent upon the possible resurgence of the virus, including new strains, offset by the success of the vaccine and its distribution and the ability of customers and businesses to return to their pre-pandemic routines. We anticipate continued economic uncertainty and volatility, which may have a future adverse financial impact on the Company.

Comparison of Financial Condition at September 30, 2021 and December 31, 2020

Total Assets.    Total assets increased $83.5 million, or 1.9%, to $4.57 billion at September 30, 2021 from $4.48 billion at December 31, 2020. The increase primarily reflects an increase of $114.1 million in securities available for sale and an increase of $103.0 million in short-term investments, a partially offset by a $131.6 million decrease in loans held for sale and a $29.5 million decrease in net loans.

Cash and Cash Equivalents.    Cash and cash equivalents increased $113.8 million to $319.6 million at September 30, 2021 from $205.9 million at December 31, 2020 primarily due to an increase in short-term investments.

Loans Held for Sale.    Loans held for sale at September 30, 2021 were $77.1 million, a decrease of $131.6 million from $208.6 million at December 31, 2020, as residential mortgage loan demand decreased primarily due to a decrease in refinancing activity.

Loans, net.    At September 30, 2021, net loans were $3.41 billion, a decrease of $29.5 million, or 0.9%, from $3.44 billion at December 31, 2020, primarily due to decreases in consumer loans of $117.6 million and commercial and industrial loans of $49.6 million, partially offset by increases in residential real estate loans of $54.9 million, commercial construction loans of $53.4 million, and commercial real estate loans of $22.0 million. Excluding the change in PPP loans, commercial and industrial loans increased $22.1 million. The allowance for loan losses was $48.0 million at September

48

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

30, 2021 and $55.4 million at December 31, 2020, the decrease primarily reflecting the $5.8 million reversal of loan loss provision for the nine months ended September 30, 2021.

The following table provides the composition of our loan portfolio at the dates indicated:

	September 30, 2021				December 31, 2020
	Amount		Percent		Amount		Percent
	(dollars in thousands)
Residential real estate:
One- to four-family	$	993,725	28.7	%	$	928,934	26.6	%
Second mortgages and equity lines of credit		135,147	3.9			145,672	4.2
Residential construction		31,817	0.9			31,217	0.9
Total residential real estate		1,160,689	33.5			1,105,823	31.7
Commercial:
Commercial real estate		1,573,284	45.5			1,551,265	44.4
Commercial construction		152,685	4.4			99,331	2.8
Commercial and industrial		414,814	11.9			464,393	13.3
Total commercial loans		2,140,783	61.8			2,114,989	60.5
Consumer:
Auto		15,711	0.5			25,134	0.7
Auto lease loans		133,308	3.9			240,132	6.9
Personal		7,253	0.3			8,564	0.2
Total consumer		156,272	4.7			273,830	7.8
Total loans		3,457,744	100.0	%		3,494,642	100.0	%
Allowance for loan losses		(47,988)				(55,395)
Loans, net	$	3,409,756			$	3,439,247

Securities.    Total investment securities at September 30, 2021 were $390.6 million, an increase of $114.1 million, or 41.2%, from $276.5 million at December 31, 2020. In the first quarter of 2020, with intention to reduce credit risk in the investment portfolio, held-to-maturity securities were sold and as a result the remaining held-to-maturity securities were transferred to the available for sale category. For the nine months ended September 30, 2021, purchases amounted to $248.2 million in U.S. government agency mortgage-backed securities and $38.2 million U.S. government obligations. The following table provides the composition of our securities available for sale at the dates indicated:

	September 30, 2021				December 31, 2020
	Amortized		Fair		Amortized		Fair
	Cost		Value		Cost		Value
	(in thousands)
Securities available for sale:
Debt securities:
U.S. government and government-sponsored enterprise obligations	$	38,155	$	37,729	$	5,002	$	5,095
U.S. government agency and government-sponsored mortgage-backed and collateralized mortgage obligations		350,280		348,804		251,145		254,283
SBA asset-backed securities		3,882		4,019		16,249		17,120
Total securities available for sale	$	392,317	$	390,552	$	272,396	$	276,498

Mortgage servicing rights.    Mortgage servicing rights (“MSRs”) are created as a result of our mortgage banking origination activities and accounted for at fair value. At September 30, 2021, we serviced mortgage loans for others with an aggregate outstanding principal balance of $3.63 billion. Total MSRs were $36.5 million at September 30, 2021 and $24.8 million at December 31, 2020.

Management has made the strategic decision not to hedge mortgage servicing assets at present. Therefore, any future declines in interest rates would likely cause decreases in the fair value of the MSRs, and a corresponding decrease in earnings, whereas increases in interest rates would result in increases in fair value, and a corresponding increase in earnings. MSRs recorded in the second half of 2020 may be less sensitive to falling rates in the future as they were

49

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

originated in a low mortgage rate environment. Management may choose to hedge the mortgage servicing assets in the future or limit the balance of MSRs by selling them or selling loans with the servicing released.

Deposits.    Deposits increased $188.2 million, or 5.4%, to $3.69 billion at September 30, 2021 from $3.51 billion at December 31, 2020. The following table sets forth information concerning the composition of deposits:

	September 30,		December 31,		Increase (Decrease)
	2021		2020		Dollars		Percent
	(dollars in thousands)
Noninterest-bearing deposits	$	756,917	$	689,672	$	67,245		9.8	%
NOW accounts		300,504		218,526		81,978		37.5
Regular savings		1,144,595		998,994		145,601		14.6
Money market accounts		536,216		550,834		(14,618)		(2.7)
Term certificate accounts		544,067		614,884		(70,817)		(11.5)
Consumer and business deposits		3,282,299		3,072,910		209,389		6.8
Municipal deposits		302,361		321,938		(19,577)		(6.1)
Wholesale deposits		109,720		111,361		(1,641)		(1.5)
Total deposits	$	3,694,380	$	3,506,209	$	188,171		5.4	%
Reciprocal deposits	$	42,348	$	104,946	$	(62,598)		(59.6)	%

The growth in deposits was driven by an increase of $209.4 million in consumer and business deposits. Consumer and business deposit growth was primarily a response to marketing and promotions of retail products and customers maintaining liquidity due to market uncertainty as a result of the COVID-19 pandemic. At September 30, 2021, wholesale deposits included brokered deposits of $100.0 million and $9.7 million in certificates of deposits from institutional investors. We participate in a reciprocal deposit program that provides access to FDIC-insured deposit products in aggregate amounts exceeding the current limits for depositors. Total deposits included $42.3 million in reciprocal deposits. The wholesale deposits provide a channel for the Company to seek additional funding outside the Company’s core market.

Borrowings.   Total borrowings from the FHLB decreased $58.4 million, or 51.2%, to $55.7 million at September 30, 2021 from $149.1 million at December 31, 2020. On September 30, 2021, the Bank prepaid FHLB borrowings of $20.0 million resulting in an aggregate $1.1 million prepayment penalty.

Stockholders’ equity.  Total stockholders’ equity was $680.0 million at September 30, 2021, compared to $696.3 million at December 31, 2020. During the third quarter, the Company completed a share repurchase program adopted April 16, 2021, repurchasing 2,790,903 shares of the Company’s common stock at an average cost of $14.09 per share. The Company adopted a third share repurchase program on September 17, 2021 to repurchase up to 2,668,159 shares of the Company’s common stock, or approximately 5% of the Company’s outstanding shares. The Company has not repurchased any shares under the third share repurchase program. During the second quarter, the Company completed a share repurchase program adopted September 3, 2020 to repurchase up to 2,920,900 shares of the Company’s common stock at an average cost of $11.32 per share.

Comparison of Results of Operations for the Three and Nine Months Ended September 30, 2021 and 2020

HarborOne Bancorp, Inc. Consolidated

Overview.  Consolidated net income for the three and nine months ended September 30, 2021 was $12.3 million and $45.9 million, respectively, compared to net income of $11.9 million and $27.2 million for the three and nine months ended September 30, 2020, respectively.

50

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Average Balances and Yields. The following table sets forth average balance sheets, annualized average yields and costs, and certain other information for the periods indicated, on a consolidated basis. Interest income on tax-exempt securities has been adjusted to a fully taxable-equivalent basis using a federal tax rate of 21%. All average balances are daily average balances. Non-accrual loans were included in the computation of average balances, but have been reflected in the table as loans carrying a zero yield. The yields set forth below include the effect of deferred fees, discounts and premiums that are amortized or accreted to interest income or expense.

51

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

	Three Months Ended September 30,
	2021							2020
	Average							Average
	Outstanding					Yield/		Outstanding					Yield/
	Balance			Interest		Cost		Balance			Interest		Cost
	(dollars in thousands)
Interest-earning assets:
Investment securities (1)	$	358,927		$	1,293	1.43	%	$	269,477		$	1,319	1.95	%
Other interest-earning assets		372,892			170	0.18			121,384			175	0.57
Loans held for sale		84,399			665	3.13			139,418			1,060	3.02
Loans
Commercial loans (2)		2,121,432			22,394	4.19			2,017,492			19,066	3.76
Residential real estate loans (2)		1,121,898			9,352	3.31			1,135,947			11,833	4.14
Consumer loans (2)		170,366			1,934	4.50			333,623			3,597	4.29
Total loans		3,413,696			33,680	3.91			3,487,062			34,496	3.94
Total interest-earning assets		4,229,914			35,808	3.36			4,017,341			37,050	3.67
Noninterest-earning assets		347,060							333,444
Total assets	$	4,576,974						$	4,350,785
Interest-bearing liabilities:
Savings accounts	$	1,136,131			365	0.13		$	897,751			589	0.26
NOW accounts		283,725			45	0.06			199,982			39	0.08
Money market accounts		832,340			392	0.19			825,732			745	0.36
Certificates of deposit		570,570			1,087	0.76			684,002			2,895	1.68
Brokered deposits		100,000			161	0.64			139,887			252	0.72
Total interest-bearing deposits		2,922,766			2,050	0.28			2,747,354			4,520	0.65
FHLB advances		84,438			431	2.03			149,750			835	2.22
Subordinated debentures		34,111			524	6.09			33,983			524	6.13
Total borrowings		118,549			955	3.20			183,733			1,359	2.94
Total interest-bearing liabilities		3,041,315			3,005	0.39			2,931,087			5,879	0.80
Noninterest-bearing liabilities:
Noninterest-bearing deposits		756,927							641,353
Other noninterest-bearing liabilities		90,366							89,319
Total liabilities		3,888,608							3,661,759
Total equity		688,366							689,026
Total liabilities and equity	$	4,576,974						$	4,350,785
Tax equivalent net interest income					32,803							31,171
Tax equivalent interest rate spread (3)						2.97	%						2.87	%
Less: tax equivalent adjustment					—							2
Net interest income as reported				$	32,803						$	31,169
Net interest-earning assets (4)	$	1,188,599						$	1,086,254
Net interest margin (5)						3.08	%						3.09	%
Tax equivalent effect						—							—
Net interest margin on a fully tax equivalent basis						3.08	%						3.09	%
Ratio of interest-earning assets to interest-bearing liabilities		139.08	%						137.06	%
Supplemental information:
Total deposits, including demand deposits	$	3,679,693		$	2,050			$	3,388,707		$	4,520
Cost of total deposits						0.22	%						0.53	%
Total funding liabilities, including demand deposits	$	3,798,242		$	3,005			$	3,572,440		$	5,879
Cost of total funding liabilities						0.31	%						0.65	%
(1) Includes securities available for sale and securities held to maturity. Interest income from tax exempt securities is computed on a taxable equivalent basis using a tax rate of 21%. The yield on investments before tax equivalent adjustments was 1.95% for the quarter ended September 30, 2020.
(2) Includes nonaccruing loan balances and interest received on such loans.
(3) Net interest rate spread represents the difference between the yield on average interest-earning assets and the cost of average interest-bearing liabilities.
(4) Net interest-earning assets represents total interest-earning assets less total interest-bearing liabilities.
(5) Net interest margin represents net interest income divided by average total interest-earning assets.

52

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

	Nine Months Ended September 30,
	2021							2020
	Average							Average
	Outstanding					Yield/		Outstanding					Yield/
	Balance			Interest		Cost		Balance			Interest		Cost
	(dollars in thousands)
Interest-earning assets:
Investment securities (1)		318,817			2,671	1.12			261,740			4,571	2.33
Other interest-earning assets		317,837			384	0.16			176,745			1,173	0.89
Loans held for sale		130,622			2,841	2.91			106,790			2,625	3.28
Loans
Commercial loans (2)		2,144,726			65,253	4.07			1,846,462			55,385	4.01
Residential real estate loans (2)		1,090,361			29,439	3.61			1,120,065			35,188	4.20
Consumer loans (2)		209,443			6,954	4.44			373,809			11,918	4.26
Total loans		3,444,530			101,646	3.95			3,340,336			102,491	4.10
Total interest-earning assets		4,211,806			107,542	3.41			3,885,611			110,860	3.81
Noninterest-earning assets		338,980							327,385
Total assets	$	4,550,786						$	4,212,996
Interest-bearing liabilities:
Savings accounts	$	1,104,765			1,363	0.16		$	809,106			2,721	0.45
NOW accounts		242,623			123	0.07			182,146			103	0.08
Money market accounts		849,041			1,369	0.22			829,263			4,535	0.73
Certificates of deposit		589,404			3,760	0.85			736,355			10,724	1.95
Brokered deposits		100,000			457	0.61			99,739			935	1.25
Total interest-bearing deposits		2,885,833			7,072	0.33			2,656,609			19,018	0.96
FHLB advances		94,482			1,514	2.14			216,333			2,933	1.81
Subordinated debentures		34,080			1,571	6.16			33,951			1,571	6.18
Total borrowings		128,562			3,085	3.21			250,284			4,504	2.40
Total interest-bearing liabilities		3,014,395			10,157	0.45			2,906,893			23,522	1.08
Noninterest-bearing liabilities:
Noninterest-bearing deposits		749,426							549,233
Other noninterest-bearing liabilities		90,763							76,660
Total liabilities		3,854,584							3,532,786
Total equity		696,202							680,210
Total liabilities and equity	$	4,550,786						$	4,212,996
Tax equivalent net interest income					97,385							87,338
Tax equivalent interest rate spread (3)						2.96	%						2.73	%
Less: tax equivalent adjustment					—							22
Net interest income as reported				$	97,385						$	87,316
Net interest-earning assets (4)	$	1,197,411						$	978,718
Net interest margin (5)						3.09	%						3.00	%
Tax equivalent effect						—							—
Net interest margin on a fully tax equivalent basis						3.09	%						3.00	%
Ratio of interest-earning assets to interest-bearing liabilities		139.72	%						133.67	%
Supplemental information:
Total deposits, including demand deposits	$	3,635,259		$	7,072			$	3,205,842		$	19,018
Cost of total deposits						0.26	%						0.79	%
Total funding liabilities, including demand deposits	$	3,763,821		$	10,157			$	3,456,126		$	23,522
Cost of total funding liabilities						0.36	%						0.91	%
(1) Includes securities available for sale and securities held to maturity. Interest income from tax exempt securities is computed on a taxable equivalent basis using a tax rate of 21%. The yield on investments before tax equivalent adjustments was 2.32% for the nine months ended September 30, 2020.
(2) Includes nonaccruing loan balances and interest received on such loans.
(3) Net interest rate spread represents the difference between the yield on average interest-earning assets and the cost of average interest-bearing liabilities.
(4) Net interest-earning assets represents total interest-earning assets less total interest-bearing liabilities.
(5) Net interest margin represents net interest income divided by average total interest-earning assets.

53

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Rate/Volume Analysis. The following table presents, on a tax equivalent basis, the effects of changing rates and volumes on our net interest income for the periods indicated, on a consolidated basis. The rate column shows the effects attributable to changes in rate (changes in rate multiplied by prior volume). The volume column shows the effects attributable to changes in volume (changes in volume multiplied by prior rate). The total column represents the sum of the prior columns. For purposes of this table, changes attributable to both rate and volume, which cannot be segregated, have been allocated proportionately based on the changes due to rate and the changes due to volume.

	Three Months Ended September 30,						Nine Months Ended September 30,
	2021 v. 2020						2021 v. 2020
	Increase (Decrease) Due to Changes in				Total		Increase (Decrease) Due to Changes in				Total
	Volume		Rate		Increase (Decrease)		Volume		Rate		Increase (Decrease)
	(in thousands)
Interest-earning assets:
Investment securities	$	373	$	(399)	$	(26)	$	846	$	(2,746)	$	(1,900)
Other interest-earning assets		172		(177)		(5)		559		(1,348)		(789)
Loans held for sale		(398)		3		(395)		540		(324)		216
Loans
Commercial loans		1,207		2,121		3,328		8,855		1,013		9,868
Residential real estate loans		(130)		(2,351)		(2,481)		(908)		(4,841)		(5,749)
Consumer loans		(1,653)		(10)		(1,663)		(5,006)		42		(4,964)
Total loans		(576)		(240)		(816)		2,941		(3,786)		(845)
Total interest-earning assets		(429)		(813)		(1,242)		4,886		(8,204)		(3,318)
Interest-bearing liabilities:
Savings accounts		128		(352)		(224)		766		(2,124)		(1,358)
NOW accounts		14		(8)		6		31		(11)		20
Money market accounts		6		(359)		(353)		106		(3,272)		(3,166)
Certificates of deposit		(419)		(1,389)		(1,808)		(1,826)		(5,138)		(6,964)
Brokered deposit		(65)		(26)		(91)		2		(480)		(478)
Total interest-bearing deposits		(336)		(2,134)		(2,470)		(921)		(11,025)		(11,946)
FHLB advances		(299)		(105)		(404)		(1,249)		(170)		(1,419)
Subordinated debentures		2		(2)		—		5		(5)		—
Total borrowings		(297)		(107)		(404)		(1,244)		(175)		(1,419)
Total interest-bearing liabilities		(633)		(2,241)		(2,874)		(2,165)		(11,200)		(13,365)
Change in net interest income	$	204	$	1,428	$	1,632	$	7,051	$	2,996	$	10,047

54

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Interest and Dividend Income.    Interest and dividend income on a tax equivalent basis decreased $1.2 million, or 3.3%, to $35.8 million for the three months ended September 30, 2021, compared to $37.1 million for the three months ended September 30, 2020. All adjustable rate products were negatively impacted by the Federal Reserve cuts to the federal funds rate, and although loan origination volume remains strong, lower rates on loan originations negatively impacted interest and dividend income. For the three months ended September 30, 2021, the components of the decrease were an $816,000 decrease in interest on loans, a $395,000 decrease in interest on loans held for sale, a $26,000 decrease investment income, and a $5,000 decrease in interest on other interest earning assets. The decrease in interest on loans reflects a $73.4 million decrease in average balances and a 3 basis point decrease in the yield. Loan interest income for the three months ended September 30, 2021 included $675,000 in accretion income from the fair value discount on loans acquired from Coastway Bancorp, Inc.(“Coastway”), as compared to $1.6 million for the three months ended September 30, 2020. Loan interest income for the three months ended September 30, 2021 also includes $1.9 million in recognition of origination fees on the PPP loans, as compared to $653,000 for the three months ended September 30, 2020. The decrease in interest on loans held for sale reflected a lower average balance due to a decrease in residential real estate mortgage loan demand.

Compared to the first nine months of 2020, interest and dividend income decreased $3.3 million, or 3.0%, reflecting a $1.9 million decrease in investment income, a $845,000 decrease in total loan income, and a $789,000 decrease in other interest-earning assets income, partially offset by a $216,000 increase in income from loans held for sale. Average investments increased $57.1 million; however, the yield decreased 121 basis points, primarily as a result of accelerated amortization of premiums on mortgage-backed securities. The average of total loans increased $104.2 million, offset by a 15 basis points decrease in the yield. The average of other interest-bearing assets increased $141.1 million, offset by a 73 basis point decrease in yield.

Interest Expense.    Interest expense decreased $2.9 million, or 48.9%, to $3.0 million for the three months ended September 30, 2021 from $5.9 million for the three months ended September 30, 2020. The decrease resulted from a $2.5 million decrease in interest expense on deposits and a $404,000 decrease in interest expense on FHLB borrowings. The decrease in interest expense on deposits reflected a 37-basis point decrease in the cost of interest-bearing deposits, partially offset by $175.4 million, or 6.4%, increase in the average balance of interest-bearing deposits. The cost of deposit funds was significantly impacted by falling rates and the deposit mix, as customers moved to more liquid options. The average balance of savings accounts increased $238.4 million, or 26.6%, and the average cost of savings accounts decreased 13 basis points. The cost of money market deposits decreased 17 basis points to 0.19% for the three months ended September 30, 2021 compared to the three months ended September 30, 2020, and the average balance increased 0.8%. Average certificates of deposit decreased by $113.4 million, or 16.6%, and the cost of certificates of deposits was 0.76% for the second quarter of 2021 compared to 1.68% for the second quarter of 2020. The decrease in interest expense on FHLB advances resulted from a $65.3 million, or 43.6% decrease in average balances and a 19-basis point decrease in the cost of FHLB advances.

Compared to the first nine months of 2020, interest expense decreased $13.4 million, or 56.8%, to $10.2 million from $23.5 million reflecting similar trends discussed in the quarter over quarter results. Average interest bearing deposits increased $229.2 million, or 8.6%, and the cost of interest-bearing deposits decreased 63 basis points year over year. The decrease in interest expense on FHLB borrowings is due to the average balance decrease of $121.9 million, or 56.3%, partially offset by a 33 basis point increase in the cost of borrowed funds.

Net Interest and Dividend Income.    Net interest and dividend income on a tax equivalent basis increased $1.6 million, or 5.2%, to $34.4 million for the three months ended September 30, 2021 from $31.2 million for the three months ended September 30, 2020, primarily as a result of deposit account repricing and commercial loan growth. The tax equivalent net interest spread increased 10 basis points to 2.97% for the three months ended September 30, 2021 from 2.87% for the three months ended September 30, 2020, and net interest margin on a tax equivalent basis decreased 1 basis point to 3.08% for the three months ended September 30, 2021 from 3.09% for three months ended September 30, 2020.

Compared to the first nine months of 2020, net interest and dividend income increased $10.1 million, or 11.5%, to $97.4 million from $87.3 million. The tax equivalent net interest spread increased 23 basis points to 2.96% for the nine months ended September 30, 2021 from 2.73% for the nine months ended September 30, 2020, and net interest margin on a tax equivalent basis also increased by 9 basis points to 3.09% for the nine months ended September 30, 2021 from 3.00% for the nine months ended September 30, 2020.

55

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Income Tax Provision.    The provision for income taxes and effective tax rate for the three months ended September 30, 2021 was $4.9 million and 28.6%, respectively, compared to $4.6 million and 27.7%, respectively, for the three months ended September 30, 2020.

The provision for income taxes and effective tax rate for the nine months ended September 30, 2021 was $18.1 million and 28.3%, respectively, compared to $9.9 million and 26.8%, respectively, for the nine months ended September 30, 2020.

Segments. The Company has two reportable segments: HarborOne Bank and HarborOne Mortgage. Revenue from HarborOne Bank consists primarily of interest earned on loans and investment securities and service charges on deposit accounts. Revenue from HarborOne Mortgage is comprised of interest earned on loans and fees received as a result of the residential mortgage origination, sale and servicing process. Residential real estate portfolio loans are originated by HarborOne Mortgage and purchased by the Bank.

56

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

The table below shows the results of operations for the Company’s segments, HarborOne Bank and HarborOne Mortgage, for the three and nine months ended September 30, 2021 and 2020, and the increase or decrease in those results:

	HarborOne Bank								HarborOne Mortgage
	Three Months Ended								Three Months Ended
	September 30,				Increase (Decrease)				September 30,				Increase (Decrease)
	2021		2020		Dollars		Percent		2021		2020		Dollars		Percent
	(dollars in thousands)
Net interest and dividend income	$	32,494	$	30,599	$	1,895	6.2	%	$	792	$	1,000	$	(208)	(20.8)	%
Provision (credit) for loan losses		(1,627)		13,454		(15,081)	(112.1)			—		—		—	—
Net interest and dividend income, after provision (credit) for loan losses		34,121		17,145		16,976	99.0			792		1,000		(208)	(20.8)
Mortgage banking income:
Gain on sale of mortgage loans		—		—		—	—			12,756		34,055		(21,299)	(62.5)
Intersegment gain (loss)		(1,373)		(645)		(728)	(112.9)			2,366		645		1,721	266.8
Changes in mortgage servicing rights fair value		(74)		(354)		280	79.1			(918)		161		(1,079)	(670.2)
Other		263		334		(71)	(21.3)			3,619		3,924		(305)	(7.8)
Total mortgage banking income (loss)		(1,184)		(665)		(519)	(78.0)			17,823		38,785		(20,962)	(54.0)
Other noninterest income (loss)		6,339		6,326		13	0.2			25		(8)		33	412.5
Total noninterest income		5,155		5,661		(506)	(8.9)			17,848		38,777		(20,929)	(54.0)
Noninterest expense		26,570		26,300		270	1.0			12,387		19,133		(6,746)	(35.3)
Income (loss) before income taxes		12,706		(3,494)		16,200	463.7			6,253		20,644		(14,391)	(69.7)
Provision (benefit) for income taxes		3,575		571		3,004	526.1			1,559		4,550		(2,991)	(65.7)
Net income (loss)	$	9,131	$	(4,065)	$	13,196	324.6	%	$	4,694	$	16,094	$	(11,400)	(70.8)	%

	HarborOne Bank								HarborOne Mortgage
	Nine Months Ended								Nine Months Ended
	September 30,				Increase (Decrease)				September 30,				Increase (Decrease)
	2021		2020		Dollars		Percent		2021		2020		Dollars		Percent
	(dollars in thousands)
Net interest and dividend income	$	95,876	$	86,248	$	9,628	11.2	%	$	2,897	$	2,020	$	877	43.4	%
Provision (credit) for loan losses		(5,822)		27,207		(33,029)	(121.4)			—		—		—	—
Net interest and dividend income, after provision (credit) for loan losses		101,698		59,041		42,657	72.2			2,897		2,020		877	43.4
Mortgage banking income:
Gain on sale of mortgage loans		—		—		—	—			51,820		77,195		(25,375)	(32.9)
Intersegment gain (loss)		(2,945)		(2,444)		(501)	(20.5)			3,938		2,444		1,494	61.1
Changes in mortgage servicing rights fair value		(207)		(2,014)		1,807	89.7			72		(3,677)		3,749	102.0
Other		839		1,031		(192)	(18.6)			11,633		9,619		2,014	20.9
Total mortgage banking income (loss)		(2,313)		(3,427)		1,114	32.5			67,463		85,581		(18,118)	(21.2)
Other noninterest income (loss)		17,328		19,640		(2,312)	(11.8)			37		(141)		178	126.2
Total noninterest income		15,015		16,213		(1,198)	(7.4)			67,500		85,440		(17,940)	(21.0)
Noninterest expense		75,161		75,806		(645)	(0.9)			44,545		47,923		(3,378)	(7.0)
Income before income taxes		41,552		(552)		42,104	NM			25,852		39,537		(13,685)	(34.6)
Provision for income taxes		11,873		2,199		9,674	439.9			6,905		8,667		(1,762)	(20.3)
Net income	$	29,679	$	(2,751)	$	32,430	NM	%	$	18,947	$	30,870	$	(11,923)	(38.6)	%

57

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

HarborOne Bank Segment

Results of Operations for the Three and Nine Months Ended September 30, 2021 and 2020

Net Income.    The Bank’s net income increased by $13.2 million to $9.1 million for the three months ended September 30, 2021 compared to a net loss of $4.1 million for the three months ended September 30, 2020. Pre-tax income was $12.7 million for the three months ended September 30, 2021, a $16.2 million increase from the three months ended September 30, 2020. The increase in pre-tax income reflects a $15.1 million decrease in the provision for loan losses, an increase of $1.9 million in net interest and dividend income, a $506,000 decrease in noninterest income, and a $270,000 increase in noninterest expense. The provision for income taxes increased $3.0 million.

Compared to the first nine months of 2020, the Bank’s net income for the nine months ended September 30, 2021 increased $32.4 million to $29.7 million from a net loss of $2.8 million. Pre-tax income increased $42.1 million, or 762.8%, due to a $33.0 million decrease in provision for loan losses, a $9.6 million increase in net interest and dividend income and a $645,000 decrease in noninterest expense partially offset by a $1.2 million decrease in noninterest income. The provision for income taxes increased $9.7 million.

Provision for Loan Losses.    The Bank recorded a reversal of provision for loan losses of $1.6 million and $5.8 million for three and nine months ended September 30, 2021, respectively, as compared to a provision for loan losses of $13.5 million and $27.2 million, respectively, for the three and nine months ended September 30, 2020. Changes in the provision for loan losses are based on management’s assessment of loan portfolio growth and composition changes, historical charge-off trends, and ongoing evaluation of credit quality and current economic conditions.

The provision for loan losses for the quarter ended September 30, 2021 included adjustments for our quarterly analysis of our historical and peer loss experience rates, commercial and residential loan growth, and a $5.0 million specific reserve on one commercial real estate credit. These items, combined with adjustments for positive economic and pandemic trends of $4.8 million, resulted in a $1.6 million negative provision. The provision for loan losses for the three and nine months ended September 30, 2020 included adjustments for our quarterly analysis of our historical and peer loss experience rates, commercial real estate loan growth, and replenishment driven by charge-off activity. The three and nine months ended September 30, 2020 also included a $10.7 million and $17.9 million, respectively of provision directly related to the estimate of inherent losses resulting from the impact of the COVID-19 pandemic.

In estimating the provision for the COVID-19 pandemic, management considered economic factors, including unemployment rates and the interest rate environment, the volume and dollar amount of requests for payment deferrals, and the loan risk profile of each loan type. Positive economic trends, vaccination rates, and COVID-19 cases, low delinquency levels, and status of deferred loans resulted in management reducing provisions related to the COVID-19 pandemic in the third quarter of 2021 with a reversal of provision of $4.8 million. The additional provisions provided to each loan category for the three months ended September 30, 2020 amounted to allocations of $1.6 million to the residential real estate portfolio, $3.2 million to the commercial portfolio and $935,000 to the consumer portfolio.

Net charge-offs were $1.7 million and $1.6 million for the three and nine months ended September 30, 2021 compared to net charge-offs of $338,000 and $2.0 million for the three and nine months ended September 30, 2020. Net recoveries to average loans outstanding on an annualized basis for the three and nine months ended September 30, 2021 were 0.19% and 0.06%, respectively, compared to net charge-offs to average loans outstanding of 0.04% and 0.08% for the three and nine months ended September 30, 2020. During the third quarter of 2021, there was a $1.5 million charge-off on a single commercial real estate credit previously reserved for in the second quarter of 2021. The 2020 year-to-date charge-offs includes a $1.2 million commercial real estate charge-off on a loan acquired from Coastway, secured by a hotel property, in the amount of $3.1 million and whose credit deterioration was unrelated to the COVID-19 pandemic. At September 30, 2021, nonperforming assets were $36.5 million and nonperforming assets to total assets were 0.80% as compared to $40.9 million and 0.93%, respectively, at September 30, 2020.

58

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Noninterest Income.    Total noninterest income was $5.2 million and $15.0 million for the three and nine months ended September 30, 2021 compared to $5.7 million and $16.2 million for the respective prior year periods. The following table sets forth the components of noninterest income:

	Three Months Ended September 30,				Increase (Decrease)
	2021		2020		Dollars		Percent
	(dollars in thousands)
Intersegment loss	$	(1,373)	$	(645)	$	(728)		(112.9)	%
Secondary market loan servicing fees, net of guarantee fees		263		334		(71)		(21.3)
Changes in mortgage servicing rights fair value		(74)		(354)		280		79.1
Total mortgage banking loss		(1,184)		(665)		(519)		(78.0)	%
Interchange fees		2,674		2,384		290		12.2
Other deposit account fees		1,984		1,067		917		85.9
Income on retirement plan annuities		108		105		3		2.9
Gain on sale and call of securities		241		—		241		100.0
Bank-owned life insurance income		515		560		(45)		(8.0)
Swap fee income		20		119		(99)		(83.2)
Other		797		2,091		(1,294)		(61.9)
Total noninterest income	$	5,155	$	5,661	$	(506)		(8.9)	%

	Nine Months Ended September 30,				Increase (Decrease)
	2021		2020		Dollars		Percent
	(dollars in thousands)
Intersegment loss	$	(2,945)	$	(2,444)	$	(501)		(20.5)	%
Secondary market loan servicing fees, net of guarantee fees		839		1,031		(192)		(18.6)
Changes in mortgage servicing rights fair value		(207)		(2,014)		1,807		89.7
Total mortgage banking loss		(2,313)		(3,427)		1,114		32.5	%
Interchange fees		7,825		6,560		1,265		19.3
Other deposit account fees		5,231		3,791		1,440		38.0
Income on retirement plan annuities		318		309		9		2.9
Gain on sale and call of securities		241		2,533		(2,292)		(90.5)
Bank-owned life insurance income		1,516		1,665		(149)		(8.9)
Swap fee income		315		1,261		(946)		(75.0)
Other		1,882		3,521		(1,639)		(46.5)
Total noninterest income	$	15,015	$	16,213	$	(1,198)		(7.4)	%

The primary reasons for the variances within the noninterest income categories shown in the preceding table are noted below:

● The Bank records an intersegment loss on loans purchased from HarborOne Mortgage that is offset in consolidation. The Bank has purchased $372.0 million residential mortgage loans from HarborOne Mortgage during the nine months ended September 30, 2021.

● The change in the MSR fair value is consistent with the change in the 10-year Treasury Constant Maturity rate. As interest rates rise and prepayment speeds decrease, MSR fair value tends to increase. Conversely, when interest rates fall and prepayment speeds increase, MSR fair value tends to decrease. The 10-year Treasury Constant Maturity rate increased 7 basis points for the three months ended September 30, 2021, positively impacting the fair value of the mortgage servicing rights, resulting in a $173,000 positive fair value adjustment. The quarter-to-date fair value increase was offset by residential mortgage loan payoffs that resulted in a $248,000 decrease in MSRs for the three months ended September 30, 2021.

59

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

During the nine months ended September 30, 2021, the 10-year Treasury Constant Maturity rate increased 59 basis points from year end 2020 and positively impacted the fair value of the mortgage servicing rights in the amount of $701,000. The year-to-date fair value increase was offset by residential loan payoffs that resulted in a $908,000 decrease in MSRs.  

During the three months ended September 30, 2020, the 10-year Treasury Constant Maturity rate increased 3 basis points and the fair value change and decrease as a result of residential mortgage payoffs was $355,000. During the nine months ended September 30, 2020, the 10-year Treasury Constant Maturity rate decreased 123 basis points and the fair value change and decrease as a result of residential mortgage payoffs was $2.0 million.

● The increase in interchange fess and other deposit account fees reflects an increase in customer transaction activity as COVID-19 pandemic restrictions lifted and the reinstatement of the Bank’s normal deposit account fee schedule.

● Swap fee income is collected and recorded at the time the swap contract is entered into and therefore income fluctuates as a function of the swap agreements entered into in a period.

● Gain on sale of securities for the three and nine months ended September 30, 2021 is the result of the sale of securities with proceeds of $39.3 million.

● The three and nine months ended September 30, 2020 include $1.6 million in income from the sale of VISA B shares held in the investment portfolio.

60

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Noninterest Expense.    Total noninterest expense was $26.6 million and $75.2 million for the three and nine months ended September 30, 2021, respectively, compared to $26.3 million and $75.8 million for the respective prior year periods. The following table sets forth the components of noninterest expense:

	Three Months Ended September 30,				Increase (Decrease)
	2021		2020		Dollars		Percent
	(dollars in thousands)
Compensation and benefits	$	14,736	$	15,313	$	(577)		(3.8)	%
Occupancy and equipment		4,013		3,774		239		6.3
Data processing expenses		2,028		2,071		(43)		(2.1)
Loan expenses		320		350		(30)		(8.6)
Marketing		795		747		48		6.4
Deposit expenses		431		476		(45)		(9.5)
Postage and printing		374		391		(17)		(4.3)
Professional fees		1,075		1,009		66		6.5
Prepayment penalties on Federal Home Loan Bank advances		1,095		—		1,095		100.0
Foreclosed and repossessed assets		(308)		27		(335)		NM
Deposit insurance		341		309		32		10.4
Other expenses		1,670		1,833		(163)		(8.9)
Total noninterest expense	$	26,570	$	26,300	$	270		1.0	%

	Nine Months Ended September 30,				Increase (Decrease)
	2021		2020		Dollars		Percent
	(dollars in thousands)
Compensation and benefits	$	41,664	$	41,863	$	(199)		(0.5)	%
Occupancy and equipment		12,239		10,843		1,396		12.9
Data processing expenses		6,479		6,377		102		1.6
Loan expenses		925		849		76		9.0
Marketing		2,334		2,552		(218)		(8.5)
Deposit expenses		1,209		1,436		(227)		(15.8)
Postage and printing		1,098		1,248		(150)		(12.0)
Professional fees		2,960		3,120		(160)		(5.1)
Prepayment penalties on Federal Home Loan Bank advances		1,095		—		1,095		100.0
Foreclosed and repossessed assets		(332)		165		(497)		(301.2)
Deposit insurance		993		859		134		15.6
Other expenses		4,497		6,494		(1,997)		(30.8)
Total noninterest expense	$	75,161	$	75,806	$	(645)		(0.9)	%

The primary reasons for the significant variances within the noninterest expense categories shown in the preceding table are noted below:

● The decrease in compensation and benefits reflects a decrease in incentive plan expense based on incentive plan goals in 2021.

● The increase in occupancy expense reflects increases related to building maintenance expense, software expense and rent expense.

● There was a $1.1 million prepaid penalty for the prepayment of $20.0 million in FHLB debt for the three and nine months ended September 30, 2021.

● The year-to-date decrease in other expenses is due to a $1.5 million decrease in COVID-19 pandemic expenses for the nine months ended September 30, 2021.

61

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

HarborOne Mortgage Segment

Results of Operations for the Three and Nine Months Ended September 30, 2021 and 2020

Net Income.   HarborOne Mortgage recorded net income of $4.7 million and $18.9 million for the three and nine months ended September 30, 2021 as compared to net income of $16.1 million and $30.9 million for the prior year periods. HarborOne Mortgage segment’s results are heavily impacted by prevailing rates, refinancing activity and home sales.

Noninterest Income.    Total noninterest income was $17.8 million and $67.5 million for the three and nine months ended September 30, 2021, respectively, as compared to $38.8 million and $85.6 million for the respective prior year periods. Noninterest income is primarily from mortgage banking income for which the following table provides further detail:

	Three Months Ended September 30,				Increase (Decrease)
	2021		2020		Dollars		Percent
	(dollars in thousands)
Gain on sale of mortgage loans	$	12,756	$	34,055	$	(21,299)		(62.5)	%
Intersegment gain		2,366		645		1,721		266.8
Processing, underwriting and closing fees		1,974		2,964		(990)		(33.4)
Secondary market loan servicing fees net of guarantee fees		1,645		960		685		71.4
Changes in mortgage servicing rights fair value		(918)		161		(1,079)		670.2
Total mortgage banking income	$	17,823	$	38,785	$	(20,962)		(54.0)	%
Originated mortgage servicing rights included in gain on sale of mortgage loans	$	1,577	$	4,073	$	(2,496)		(61.3)	%
Change in 10-year Treasury Constant Maturity rate in basis points		7		3

	Nine Months Ended September 30,				Increase (Decrease)
	2021		2020		Dollars		Percent
	(dollars in thousands)
Gain on sale of mortgage loans	$	51,820	$	77,195	$	(25,375)		(32.9)	%
Intersegment gain		3,938		2,444		1,494		61.1
Processing, underwriting and closing fees		7,147		7,490		(343)		(4.6)
Secondary market loan servicing fees net of guarantee fees		4,486		2,129		2,357		110.7
Changes in mortgage servicing rights fair value		72		(3,677)		3,749		102.0
Total mortgage banking income	$	67,463	$	85,581	$	(18,118)		(21.2)	%
Originated mortgage servicing rights included in gain on sale of mortgage loans	$	11,823	$	8,164	$	3,659		44.8	%
Change in 10-year Treasury Constant Maturity rate in basis points		59		(123)

The primary reasons for the significant variances in the noninterest income category shown in the preceding table are noted below:

● The change in the MSR fair value is consistent with the change in the 10-year Treasury Constant Maturity rate. As interest rates rise and prepayment speeds decrease, MSR fair value tends to increase. Conversely, when interest rates fall and prepayment speeds increase, MSR fair value tends to decrease. The 10-year Treasury Constant Maturity rate increased 7 basis points for the three months ended September 30, 2021, positively impacting the fair value of the mortgage servicing rights, resulting in a $448,000 positive fair value adjustment. The quarter-to-date fair value increase was offset by residential mortgage loan payoffs that resulted in a $1.4 million decrease in MSRs for the three

62

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

months ended September 30, 2021. During the nine months ended September 30, 2021, the 10-year Treasury Constant Maturity rate increased 59 basis points from year end 2020 and positively impacted the fair value of the mortgage servicing rights in the amount of $3.9 million. The year-to-date fair value increase was offset by residential loan payoffs that resulted in a $3.8 million decrease in MSRs.  

During the three months ended September 30, 2020, the 10-year Treasury Constant Maturity rate increased 3 basis points and the fair value change and decrease as a result of residential mortgage payoffs was $161,000. During the nine months ended September 30, 2020, the 10-year Treasury Constant Maturity rate decreased 123 basis points and the fair value change and decrease as a result of residential mortgage payoffs was $3.7 million.

● Quarter-over-quarter, gain on sale of mortgages and processing, underwriting and closing fees decreased as loan closings decreased due to a decrease in refinancing activity. Year-over-year, although the dollar volume of loan closings was higher, the number of loans closed was lower and gain-on-sale margins narrowed in 2021.

● The increase in the secondary market loan servicing fee net of guarantee fees reflects the increase in serviced mortgage loans from $2.65 billion at September 30, 2020 to $3.63 billion at September 30, 2021.

The following table provides additional loan production detail:

	Three Months Ended September 30,
	2021				2020
	Loan					Loan
	Amount		% of Total			Amount		% of Total
	(dollars in thousands)
Product Type
Conventional	$	379,934	62.8	%		$	626,010	79.4	%
Government		35,021	5.9				49,678	6.3
State Housing Agency		20,739	3.4				23,839	3.0
Jumbo		168,999	27.9				89,360	11.3
Seconds		193	0.0				185	—
Total	$	604,886	100.0	%		$	789,072	100.0	%
Purpose
Purchase	$	324,886	53.7	%		$	361,821	45.8	%
Refinance		269,011	44.5				415,738	52.7
Construction		10,989	1.8				11,513	1.5
Total	$	604,886	100.0	%		$	789,072	100.0	%

	Nine Months Ended September 30,
	2021				2020
	Loan				Loan
	Amount		% of Total		Amount		% of Total
	(dollars in thousands)
Product Type
Conventional	$	1,395,093	69.7	%	$	1,497,146	74.8	%
Government		126,724	6.3			116,642	5.8
State Housing Agency		55,792	2.8			57,065	2.9
Jumbo		425,819	21.1			329,658	16.5
Seconds		457	0.0			457	—
Total	$	2,003,885	100.0	%	$	2,000,968	100.0	%
Purpose
Purchase	$	844,973	42.2	%	$	738,555	36.9	%
Refinance		1,132,700	56.5			1,229,841	61.5
Construction		26,212	1.3			32,572	1.6
Total	$	2,003,885	100.0	%	$	2,000,968	100.0	%

63

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Noninterest Expense.    Total noninterest expense was $12.4 million and $44.5 million for the three and nine months ended September 30, 2021 compared to $19.1 million and $47.9 million for the respective, prior year periods. The following tables set forth the components of noninterest expense:

	Three Months Ended September 30,				Increase (Decrease)
	2021		2020		Dollars			Percent
	(dollars in thousands)
Compensation and benefits	$	10,022	$	14,680	$	(4,658)			(31.7)	%
Occupancy and equipment		702		792		(90)			(11.4)
Data processing expenses		153		48		105			218.8
Loan expenses		1,003		2,816		(1,813)			(64.4)
Marketing		85		70		15			21.4
Postage and printing		20		31		(11)			(35.5)
Professional fees		242		309		(67)			(21.7)
Other expenses		160		387		(227)			(58.7)
Total noninterest expense	$	12,387	$	19,133	$	(6,746)	��		(35.3)	%

	Nine Months Ended September 30,				Increase (Decrease)
	2021		2020		Dollars		Percent
	(dollars in thousands)
Compensation and benefits	$	35,660	$	37,092	$	(1,432)		(3.9)	%
Occupancy and equipment		2,314		2,406		(92)		(3.8)
Data processing expenses		375		200		175		87.5
Loan expenses		4,083		6,272		(2,189)		(34.9)
Marketing		190		198		(8)		(4.0)
Postage and printing		89		101		(12)		(11.9)
Professional fees		1,303		870		433		49.8
Other expenses		531		784		(253)		(32.3)
Total noninterest expense	$	44,545	$	47,923	$	(3,378)		(7.0)	%

The primary reasons for the significant variances within the noninterest expense categories shown in the preceding table are noted below:

● The quarter-to-date changes in compensation and benefits primarily reflects commission expense consistent with the changes in mortgage origination volumes. The decrease year-over-year also reflects a decrease in incentive plan expense based on incentive plan goals in 2021.

● Loan expense primarily is for expenses to originate loans and is generally consistent with mortgage origination volumes. The decrease year over year despite an increase in year-over-year closings reflects a decrease in the recourse reserve rate in 2021 as compared to 2020.

● The year-over-year increase in professional fees primarily reflects expenses for outsourced quality control services and mortgage consulting services.

64

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Asset Quality

The following table provides information with respect to our nonperforming assets, including TDRs, at the dates indicated. We did not have any accruing loans past due 90 days or more at the dates presented.

	September 30,			December 31,
	2021			2020
	(dollars in thousands)
Nonaccrual loans:
Residential real estate:
One- to four-family	$	11,754		$	11,611
Second mortgages and equity lines of credit		437			834
Commercial real estate		18,000			12,486
Commercial construction		—			—
Commercial and industrial		6,183			8,606
Consumer		112			564
Total nonaccrual loans (1)		36,486			34,101
Other real estate owned and repossessed assets:
One- to four-family residential real estate owned		—			297
Other repossessed assets		28			298
Total nonperforming assets		36,514			34,696
Performing troubled debt restructurings		10,221			11,652
Total nonperforming assets and performing troubled debt restructurings	$	46,735		$	46,348
Total nonperforming loans to total loans (2)		1.06	%		0.98	%
Total nonperforming assets and performing troubled debt restructurings to total assets		1.02	%		1.03	%
Total nonperforming assets to total assets		0.80	%		0.77	%
(1) $3.0 million and $3.6 million of troubled debt restructurings are included in total nonaccrual loans at September 30, 2021 and December 31, 2020 respectively
(2) Total loans are presented before allowance for loan losses, but include deferred loan origination costs (fees), net.

Income related to impaired loans included in interest income for the three months ended in September 30, 2021 and 2020 amounted to $352,000 and $281,000, respectively. Income related to impaired loans included in interest income for the nine months ended September 30, 2021 and 2020 amounted to $1.1 million and $864,000, respectively.

The Company utilizes a ten-grade internal loan rating system for commercial real estate, commercial construction and commercial loans. Loans not rated consist primarily of residential construction loans and certain smaller balance commercial real estate and commercial loans that are managed by exception.

The following table presents our risk rated loans considered classified or special mention in accordance with our internal risk rating system:

	September 30, 2021		December 31, 2020
	(in thousands)
Classified loans:
Substandard	$	18,593	$	16,535
Doubtful		5,745		4,557
Loss		—		—
Total classified loans		24,338		21,092
Special mention		25,432		17,796
Total criticized loans	$	49,770	$	38,888

None of the special mention assets at September 30, 2021 and December 31, 2020 were on nonaccrual.

65

HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

At September 30, 2021, our allowance for loan losses was $48.0 million, or 1.39% of total loans and 131.5% of nonperforming loans. At December 31, 2020, our allowance for loan losses was $55.4 million, or 1.59% of total loans and 162.4% of nonperforming loans. Nonperforming loans at September 30, 2021 were $36.5 million, or 0.80% of total loans, compared to $34.1 million, or 0.98% of total loans, at December 31, 2020. The allowance for loan losses is maintained at a level that represents management’s best estimate of losses in the loan portfolio at the balance sheet date; however, there can be no assurance that the allowance for loan losses will be adequate to cover losses which may be realized in the future or that additional provisions for loan losses will not be required.

The following table sets forth the breakdown of the allowance for loan losses by loan category at the dates indicated:

	September 30, 2021						December 31, 2020
			% of						% of
			Allowance						Allowance
			Amount to		% of Loans				Amount to		% of Loans
			Total		in Category				Total		in Category
	Amount		Allowance		to Total Loans			Amount	Allowance		to Total Loans
	(dollars in thousands)
Residential real estate:
One- to four-family	$	2,973	6.20	%	28.70	%	$	6,152	11.11	%	26.58	%
Second mortgages and equity lines of credit		409	0.85		3.90			1,072	1.93		4.17
Residential construction		51	0.11		0.90			195	0.35		0.89
Commercial real estate		34,670	72.25		45.50			34,765	62.76		44.39
Commercial construction		2,552	5.32		4.40			1,955	3.53		2.84
Commercial and industrial		5,985	12.47		11.90			5,311	9.59		13.29
Consumer		348	0.73		4.70			2,475	4.47		7.84
Total general and allocated allowance		46,988	97.92		100.00	%		51,925	93.74		100.00	%
Unallocated		1,000	2.08					3,470	6.26
Total	$	47,988	100.00	%			$	55,395	100.00	%

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HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Analysis of Loan Loss Experience. The following table sets forth an analysis of the allowance for loan losses for the periods indicated:

	Three Months Ended September 30,						Nine Months Ended September 30,
	2021			2020			2021			2020
	(dollars in thousands)
Allowance at beginning of period	$	51,273		$	36,107		$	55,395		$	24,060
Provision (credit) for loan losses		(1,627)			13,454			(5,822)			27,207
Charge-offs:
Residential real estate:
One- to four-family		—			—			—			(52)
Second mortgages and equity lines of credit		—			—			—			—
Commercial Real Estate		(381)			(62)			(393)			(1,236)
Commercial and industrial		(1,277)			(213)			(1,463)			(790)
Consumer		(61)			(140)			(147)			(519)
Total charge-offs		(1,719)			(415)			(2,003)			(2,597)
Recoveries:
Residential real estate:
One- to four-family		1			13			144			156
Second mortgages and equity lines of credit		7			9			84			48
Commercial real estate		1			—			5			1
Commercial and industrial		18			—			36			219
Consumer		34			55			149			129
Total recoveries		61			77			418			553
Net (charge-offs) recoveries		(1,658)			(338)			(1,585)			(2,044)
Allowance at end of period	$	47,988		$	49,223		$	47,988		$	49,223
Total loans outstanding at end of period	$	3,457,744		$	3,515,831		$	3,457,744		$	3,515,831
Average loans outstanding	$	3,413,696		$	3,487,062		$	3,444,530		$	3,340,336
Allowance for loan losses as a percent of total loans outstanding at end of period		1.39	%		1.40	%		1.39	%		1.40	%
Annualized net loans charged off as a percent of average loans outstanding		0.19	%		0.04	%		0.06	%		0.08	%
Allowance for loan losses to nonperforming loans at end of period		131.52	%		122.97	%		131.52	%		122.97	%

We recorded a reversal of provision for loan losses of $1.6 million and $5.8 million for the three and nine months ended September 30, 2021, respectively, compared to provision of $13.5 million and $27.2 million for the three and nine months ended September 30, 2020, respectively. Changes in the provision for loan losses are based on management’s assessment of loan portfolio growth and composition changes, historical charge-off trends, and ongoing evaluation of credit quality and current economic conditions.

The provision for loan losses for the quarter ended September 30, 2021 included adjustments for our quarterly analysis of our historical and peer loss experience rates, commercial and residential loan growth, and a $5.0 million specific reserve on one commercial real estate credit. These items, combined with adjustments for positive economic and pandemic trends of $4.8 million, resulted in a $1.6 million negative provision. The provision for loan losses for the quarter ended September 30, 2020 includes adjustments for our quarterly analysis of our historical and peer loss experience rates, commercial real estate loan growth, and a $10.7 million provision directly related to the estimate of inherent losses resulting from the impact of the COVID-19 pandemic.

In estimating the provision for the COVID-19 pandemic, management considered economic factors, including unemployment rates and the interest rate environment, the volume and dollar amount of requests for payment deferrals, and the loan risk profile of each loan type. Positive economic trends, vaccination rates, and COVID-19 cases, low delinquency levels, and status of deferred loans resulted in management reducing the provision related to the COVID-19 pandemic in the third quarter of 2021 with a reversal of provision of $4.8 million. Similar trends resulted in management reducing provisions related to the COVID-19 pandemic in the second quarter of 2021 with a reversal of provision of $6.4 million. There was no additional provisions provided for the COVID-19 pandemic for the first quarter of 2021. During the first nine months of 2020, additional provisions provided for the COVID-19 pandemic amounted to $17.9 million.

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HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Net charges-offs for the three and nine months ended September 30, 2021 were $1.7 million, or 0.19% of average loans outstanding on an annualized basis and $1.6 million, or 0.06% of average loans outstanding on an annualized basis , respectively. During the third quarter of 2021, there was a $1.5 million charge-off on a single credit previously reserved for in the second quarter of 2021. Net charge-offs totaled $338,000, or 0.04% of average loans outstanding on an annualized basis and $2.0 million, or 0.08% of average loans outstanding on an annualized basis, for the three and nine months ended September 30, 2020, respectively.

Credit quality performance has remained strong with total nonperforming assets of $36.5 million, or 0.80% of total assets at September 30, 2021, compared to $40.9 million, or 0.93% of total assets, at September 30, 2020. During the third quarter of 2021, a nonperforming commercial real estate loan with a $3.3 million net book value was sold and a charge-off of $157,000 was recorded. Additionally, a commercial real estate credit secured by office space was downgraded and placed on nonaccrual. The Bank’s portion has a recorded net book value of $8.8 million and a specific reserve of $5.0 million was recorded in the third quarter.

Management of Market Risk

Net Interest Income Analysis.  The Company uses income simulation as the primary tool for measuring interest-rate risk inherent in our balance sheet at a given point in time by showing the effect on net interest income, over specified time frames and using different interest rate shocks and ramps. The assumptions include, but are not limited to, management’s best assessment of the effect of changing interest rates on the prepayment speeds of certain assets and liabilities, projections for account balances in each of the product lines offered and the historical behavior of deposit rates and balances in relation to changes in interest rates. These assumptions are inherently changeable, and as a result, the model is not expected to precisely measure net interest income or precisely predict the impact of fluctuations in interest rates on net interest income. Actual results will differ from the simulated results due to timing, magnitude, and frequency of interest rate changes as well as changes in the balance sheet composition and market conditions. Assumptions are supported with quarterly back testing of the model to actual market rate shifts.

The table below sets forth, as of September 30, 2021, the net interest income simulation results that estimate the impact of interest rate changes on the Company’s estimated net interest income over one year:

September 30, 2021
	Change in Net Interest Income
Changes in Interest Rates	Year One
(basis points) (1)	(% change from year one base)
+300	6.8	%
-100	(9.8)	%
(1) The calculated change in net interest income assumes an instantaneous parallel shift of the yield curve.

Economic Value of Equity Analysis.  The Company also uses the net present value of equity at risk, or “EVE,” methodology. This methodology calculates the difference between the present value of expected cash flows from assets and liabilities. The comparative scenarios assume an immediate parallel shift in the yield curve up 300 basis points and down 100 basis points.

The board of directors and management review the methodology’s measurements for both net interest income and EVE on a quarterly basis to determine whether the exposure resulting from the changes in interest rates remains within established tolerance levels and develops appropriate strategies to manage this exposure.

The table below sets forth, as of September 30, 2021, the estimated changes in the EVE that would result from an instantaneous parallel shift in interest rates. Computations of prospective effects of hypothetical interest rate changes are

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HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

based on numerous assumptions, including relative levels of market interest rates, loan prepayments and deposit decay, and should not be relied upon as indicative of actual results.

At September 30, 2021
							EVE as a Percentage of Economic
			Estimated Increase (Decrease)				Value of Assets
Changes in Interest Rates		Estimated	in EVE						Changes in
(basis points) (1)		EVE	Amount		Percent		EVE Ratio (2)		Basis Points
(dollars in thousands)
+ 300	$	741,508	$	(53,792)	(6.8)	%	17.8	%	0.5
+ 200		823,141		27,841	3.5		18.9		1.6
+ 100		843,431		48,131	6.1		18.7		1.4
0		795,300		—	—		17.3		—
- 100		665,120		(130,180)	(16.4)		14.3		(3.0)
(1) Assumes instantaneous parallel changes in interest rates.
(2) EVE Ratio represents EVE divided by the economic value of assets.

Liquidity Management and Capital Resources

Liquidity is the ability to meet current and future financial obligations of a short-term and long-term nature. Our primary sources of funds consist of deposit inflows, loan repayments, maturities and sales of securities, and borrowings from the FHLB. While maturities and scheduled amortization of loans and securities are predictable sources of funds, deposit flows, calls of investment securities and borrowed funds and prepayments on loans are greatly influenced by general interest rates, economic conditions and competition.

The objective of our liquidity risk management process is to manage cash flow and liquidity in an effort to provide continuous access to sufficient, reasonably priced funds.  Funding requirements are impacted by loan originations and refinancings, deposit balance changes, liability issuances and settlements, and off-balance sheet funding commitments. We consider and comply with various regulatory guidelines regarding required liquidity levels and periodically monitor our liquidity position in light of the changing economic environment and customer activity.  Based on periodic liquidity assessments, we may alter our asset, liability, and off-balance sheet positions.  Management regularly adjusts our investments in liquid assets based upon an assessment of (i) expected loan demand, (ii) expected deposit flows, (iii) yields available on interest-earning deposits and securities, and (iv) the objectives of our interest rate risk and investment policies. 

We have access to immediate liquid resources in the form of cash which is primarily on deposit with the Federal Reserve Bank of Boston (“FRBB”). Potential sources of liquidity also include investment securities in our available-for-sale securities portfolio and our ability to sell loans in the secondary market. Our core deposits have historically provided us with a long-term source of stable and relatively lower cost source of funding. Additional funding is available through the issuance of long-term debt or equity.

Maturities and payments on outstanding loans and investment securities also provide a steady flow of funds. Liquidity is further enhanced by our ability to pledge loans to access secured borrowings from the FHLB and FRBB. As of September 30, 2021, we had additional borrowing capacity of $$863.6 million from the FHLB and $68.4 million from the FRBB based on the amount of collateral pledged. We also have additional borrowing capacity under a $25.0 million unsecured federal funds line with a correspondent bank.

We continued our focus on maintaining a strong liquidity position throughout the first nine months of 2021. As of September 30, 2021, cash and cash equivalents were $319.6 million, the carrying value of our available-for-sale investment securities was $390.6 million, and total deposits were $3.69 billion as of September 30, 2021.

The Company and the Bank are subject to various regulatory capital requirements. At September 30, 2021, the Company and the Bank exceeded all regulatory capital requirements and were considered “well capitalized” under regulatory guidelines. See Note 13 to our unaudited interim Consolidated Financial Statements included in Part I, Item 1 of this Form 10-Q.

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HarborOne Bancorp, Inc.

Management’s Discussion and Analysis

Off-Balance Sheet Arrangements, Credit Commitments, and Contractual Obligations

At September 30, 2021, we had outstanding commitments to originate loans of $354.3 million and unadvanced funds on loans of $557.5 million. We anticipate that we will have sufficient funds available to meet our current loan origination commitments. Certificates of deposit that are scheduled to mature in less than one year from September 30, 2021 totaled $571.4 million. Management expects, based on historical experience, that a substantial portion of the maturing certificates of deposit will be renewed. However, if a substantial portion of these deposits is not retained, we may use FHLB advances, brokered deposits, or raise interest rates on deposits to attract new accounts, which may result in higher levels of interest expense.

There are no other off-balance sheet arrangements that have or are reasonably likely to have a current or future effect on the Company’s financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources that is material to investors. For additional information on financial instruments with off-balance sheet risk see Note 10 of the unaudited interim Consolidated Financial Statements included in Part I, item I of this Form 10-Q.

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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The information required by this Item is included in Part I, Item 2 of this Quarterly Report on Form 10-Q under the heading “Management of Market Risk.”

ITEM 4. CONTROLS AND PROCEDURES

An evaluation was performed under the supervision and with the participation of the Company’s management, including the Chief Executive Officer and the Chief Financial Officer, of the effectiveness of the design and operation of the Company’s disclosure controls and procedures (as defined in Rule 13a-15(e) promulgated under the Exchange Act) as of September 30, 2021. In designing and evaluating the Company’s disclosure controls and procedures, the Company and its management recognize that any controls and procedures, no matter how well-designed and operated, can provide only a reasonable assurance of achieving the desired control objectives, and management necessarily was required to apply its judgment in evaluating and implementing possible controls and procedures. Based on that evaluation, the Company’s management, including the Chief Executive Officer and the Chief Financial Officer, concluded that the Company’s disclosure controls and procedures were effective to ensure that information required to be disclosed by the Company in the reports it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms.

During the quarter ended September 30, 2021, there were no changes in the Company’s internal controls over financial reporting that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

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PART II – OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

We are not involved in any material pending legal proceedings as a plaintiff or a defendant other than routine legal proceedings occurring in the ordinary course of business. We are not involved in any legal proceedings the outcome of which we believe would be material to our financial condition or results of operations.

ITEM 1A. RISK FACTORS

There have been no material changes in the Company’s risk factors from those disclosed in the Company’s Annual Report on Form 10-K for the year ended December 31, 2020.

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ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

a) Unregistered Sales of Equity Securities. None

b) Use of Proceeds. None

c) Repurchase of Equity Securities.

	Issuer Purchases of Equity Securities
	Total Number
	of Shares		Average Price
Index	Purchased		Paid Per Share
July 1 to July 31, 2021		1,355,354	$	14.16
August 1 to August 31, 2021		927,080		13.87
September 1 to September 30, 2021		217,217		14.13
Total		2,499,651	$	14.05

During the third quarter of 2021, the Company completed a share repurchase program adopted April 16, 2021 to repurchase 2,790,903 shares of the Company’s common stock at an average cost of $14.09. On September 17, 2021, the Company adopted a third share repurchase program to repurchase up to 2,668,159 shares of the Company’s common stock, or approximately 5% of its outstanding shares. The Company had not repurchased any shares under the third share repurchase program as of September 30, 2021. Included in treasury stock purchased were 862 shares acquired by the Company in connection with the satisfaction of tax obligations on vested restricted stock issued pursuant to the employee benefit plan in August 2019.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES

None.

ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

ITEM 5. OTHER INFORMATION

None.

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ITEM 6. EXHIBITS

The exhibits listed in the Exhibit Index are included in, or incorporated by reference into, this Quarterly Report on Form 10-Q.

EXHIBIT INDEX

The following exhibits are included in this Quarterly Report on Form 10-Q for the quarter ended September 30, 2021 (and are numbered in accordance with Item 601 of Regulation S-K):

Exhibit No. Description

31.1*	Certification of Chief Executive Officer Required by Rule 13a-14(a) and Rule 15d-14(a) of the Exchange Act
31.2*	Certification of Chief Financial Officer Required by Rule 13a-14(a) and Rule 15d-14(a) of the Exchange Act
32.1**	Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101	Interactive data files pursuant to Rule 405 of Regulation S-T: (i) the Consolidated Balance Sheets as of September 30, 2021 and December 31, 2020, (ii) the Consolidated Statements of Income for the three and nine months ended September 30, 2021 and 2020 (iii) the Consolidated Statements of Comprehensive Income for the three and nine months ended September 30, 2021 and 2020, (iv) the Consolidated Statements of Changes in Stockholders’ Equity for the three and nine months ended September 30, 2021 and 2020, (v) the Consolidated Statements of Cash Flows for the nine months ended September 30, 2021 and 2020, and (vi) the Notes to the unaudited Consolidated Financial Statements.
104	Cover Page Interactive Data File (formatted in Inline XBRL and included in Exhibit 101)

*Filed herewith

**Furnished herewith

† Management contract or compensation plan or arrangement.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

	HarborOne Bancorp, Inc.
Date: November 4, 2021	By:	/s/ James W. Blake
		James W. Blake
		Chief Executive Officer and Director (Principal Executive Officer)
Date: November 4, 2021	By:	/s/ Linda H. Simmons
		Linda H. Simmons
		Executive Vice President and Chief Financial Officer (Principal Accounting and Financial Officer)

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