Segment Financial Data | Segment Financial Data Our operations are classified into two operating segments: New Equipment and Service. Through the New Equipment segment, we design, manufacture, sell and install a wide range of passenger and freight elevators as well as escalators and moving walkways in the residential and commercial building and infrastructure projects. The Service segment provides maintenance and repair services for both our products and those of other manufacturers, and provides modernization services to upgrade elevators and escalators. The operating segments are generally based on the management structure of the Company, how management allocates resources, assesses performance and makes strategic and operational decisions. Segment Information. Otis discloses segment operating profit as its measure of segment performance, reconciled to total Otis operating profit. Segment operating profit excludes certain expenses and income that are not allocated to segments (as described below in "Corporate and Unallocated"). Effective in the first quarter of 2024, the measure of segment performance used by Otis' Chief Operating Decision Maker ("CODM") changed and, as a result, Otis' disclosed measure of segment performance (segment operating profit) was updated. The change to segment operating profit aligns with the update to how the CODM assesses performance and allocates resources for the Company's segments, and therefore is our measure of segment profitability in accordance with GAAP under ASC 280, Segment Reporting . As a result of the change, restructuring costs and other items not allocated to the operating segments are presented as part of Corporate and Unallocated. The financial information presented herein reflects the impact of the measure of segment performance change for all periods presented. Segment information for the quarters and nine months ended September 30, 2024 and 2023 are as follows: Quarter Ended September 30, Nine Months Ended September 30, (dollars in millions) 2024 2023 2024 2023 Net Sales New Equipment $ 1,309 $ 1,435 $ 4,010 $ 4,346 Service 2,239 2,088 6,576 6,243 Total $ 3,548 $ 3,523 $ 10,586 $ 10,589 Operating Performance New Equipment operating profit $ 84 $ 104 $ 265 $ 292 Service operating profit 555 518 1,616 1,496 Total segment operating profit 639 622 1,881 1,788 Corporate and Unallocated General corporate expenses and other (40) (27) (108) (85) UpLift restructuring (4) — (11) — Other restructuring (5) (21) (29) (36) UpLift transformation costs (18) (4) (45) (4) Separation-related adjustments (193) — (177) — Litigation-related settlement costs — — (18) — Held for sale impairment (18) — (18) — Other, net 2 1 2 1 Total company operating profit 363 571 1,477 1,664 Non-service pension cost (benefit) 1 — — 1 Interest expense (income), net (150) 39 (79) 109 Net income before income taxes $ 512 $ 532 $ 1,556 $ 1,554 Corporate and Unallocated includes adjustments related to the separation of Otis from RTX Corporation (previously United Technologies Corporation, "RTX") (the "Separation"), Litigation-related settlement costs, impairment loss for held for sale net assets, restructuring costs and UpLift transformation costs. Separation-related adjustments represent net adjustments of amounts due to and from RTX in accordance with the TMA. Separation-related adjustments in the quarter and nine months ended September 30, 2024 represents amounts due to RTX related to a favorable ruling received in August 2024 regarding the German tax litigation. Separation-related adjustments in the nine months ended September 30, 2024 also include a reduction of our contractual indemnity obligation payable to RTX that resulted from the TMA and receipts from RTX in accordance with the TMA. These adjustments are recorded in Other income (expense), net in our Condensed Consolidated Statements of Operations during the quarter and nine months ended September 30, 2024. See Note 11, "Income Taxes" and Note 16, "Contingencies" for additional information about the German tax litigation. Litigation-related settlement costs in the nine months ended September 30, 2024 represent the aggregate amount of settlement costs and increase in loss contingency accruals, excluding legal costs, for certain legal matters that are outside of the ordinary course of business due to the size, complexity and unique facts of these matters. Impairment loss related to net assets held for sale is recorded in Other expense (income), net in the Condensed Consolidated Statements of Operations for the quarter and nine months ended September 30, 2024. See Note 6, "Business Acquisitions, Dispositions, Goodwill and Intangible Assets" for additional information about the held for sale assets and liabilities. Refer to Note 12, "Restructuring and Transformation Costs" for more information about restructuring and UpLift transformation costs. Total assets are not presented for each segment as they are not presented to, or reviewed by, the Chief Operating Decision Maker. Geographic Sales. Geographic Net sales are attributed to the geographic regions based on their location of origin. With the exception of the U.S. and China, there were no individually significant countries with sales exceeding 10% of Net sales during the quarters and nine months ended September 30, 2024 and 2023. Quarter Ended September 30, Nine Months Ended September 30, (dollars in millions) 2024 2023 2024 2023 United States Operations $ 1,058 $ 1,004 $ 3,187 $ 3,015 International Operations China 469 596 1,436 1,832 Other 2,021 1,923 5,963 5,742 Total $ 3,548 $ 3,523 $ 10,586 $ 10,589 Disaggregated Sales by Type . Segment Net sales disaggregated by product and service type for the quarters and nine months ended September 30, 2024 and 2023 are as follows: Quarter Ended September 30, Nine Months Ended September 30, (dollars in millions) 2024 2023 2024 2023 New Equipment $ 1,309 $ 1,435 $ 4,010 $ 4,346 Maintenance and Repair 1,821 1,715 5,360 5,116 Modernization 418 373 1,216 1,127 Total Service 2,239 2,088 6,576 6,243 Total $ 3,548 $ 3,523 $ 10,586 $ 10,589 Major Customers. There were no customers that individually accounted for 10% or more of the Company's consolidated Net sales for the quarters and nine months ended September 30, 2024 and 2023. |