Segment Information | Segment Information The Company’s worldwide operations are comprised of the following reportable segments: Maintenance, Car Wash, Paint, Collision & Glass and Platform Services. The Maintenance segment is primarily composed of the Take 5 Quick Lube and Meineke brands, and revenue is primarily derived from the performance of maintenance services, including oil changes and regularly scheduled and as-needed automotive maintenance services and vehicle component repair and replacement. Maintenance segment revenue also includes franchise royalties and fees and supply and other product sales. The Paint, Collision & Glass segment is primarily composed of the ABRA, CARSTAR, Fix Auto, Maaco, and Uniban brands and services both retail and commercial customers such as commercial fleet operators and insurance carriers. Paint, Collision & Glass revenue is primarily derived from license and royalty fees paid by franchisees. Paint, Collision & Glass segment revenue also includes service revenue derived from company-operated locations and supply and other product sales. The Platform Services segment is primarily composed of the 1-800-Radiator & A/C, PH Vitres D’Autos, Spire Supply, and ATI brands. Platform Services revenue is primarily derived from the sale of supplies and other products, as well as automotive training services and franchise license and royalty fees paid by franchisees. Upon the acquisition of ICWG in August 2020, the Company determined an additional reportable segment (Car Wash) was necessary for the newly acquired business. Our Car Wash segment primarily operates under the IMO brand across Europe and Australia and a variety of regional brands in the United States, providing express-style conveyor car wash services to both retail and commercial customers. In addition to the reportable segments, the Company’s consolidated financial results include “Corporate and Other” activity. Corporate and Other incurs costs related to the advertising revenu es and expenses and shared service costs, which are related to finance, IT, human resources, legal, supply chain and other support services. Corporate and Other activity includes the adjustments necessary to eliminate inter-company transactions, namely sales by the Platform Services segment to the Paint, Collision & Glass and Maintenance segments, respectively. The accounting policies applicable to each segment are generally consistent with those used in the consolidated financial statements. The Company’s Chief Operating Decision Maker evaluates the performance of its segments and allocates resources to them based on Segment Adjusted EBITDA, which is defined as earnings before interest expense, net, income tax expense, and depreciation and amortization, with further adjustments for acquisition-related costs, straight-line rent, equity compensation, store opening costs, loss on debt extinguishment and certain non-recurring, non-core, infrequent or unusual charges. Segment Adjusted EBITDA is a supplemental measure of the operating performance of our segments and may not be comparable to similar measures reported by other companies. No asset information has been provided for these reportable segments as the Chief Operating Decision Maker does not regularly review asset information by reportable segment. Segment results for the years ended December 25, 2021, December 26, 2020 and December 28, 2019 are as follows: Year ended December 25, 2021 (in thousands) Maintenance Car Wash Paint, Platform Corporate Total Franchise fees and royalties $ 35,932 $ — $ 79,125 $ 29,356 $ — $ 144,413 Company-operated store sales 503,719 277,118 58,280 5,005 (476) 843,646 Independently-operated store sales — 204,246 — — — 204,246 Advertising — — — — 75,599 75,599 Supply and other 37,425 6,071 67,272 127,413 (38,805) 199,376 Total revenue $ 577,076 $ 487,435 $ 204,677 $ 161,774 $ 36,318 $ 1,467,280 Segment Adjusted EBITDA $ 179,073 $ 153,065 $ 82,731 $ 56,954 $ (107,640) $ 364,183 Year ended December 26, 2020 (in thousands) Maintenance Car Wash Paint, Platform Corporate Total Franchise fees and royalties $ 28,466 $ — $ 66,020 $ 23,102 $ (462) $ 117,126 Company-operated store sales 366,194 79,969 37,401 5,955 (252) 489,267 Independently-operated store sales — 67,193 — — — 67,193 Advertising — — — — 59,672 59,672 Supply and other 22,197 2,517 62,072 110,331 (26,175) 170,942 Total revenue $ 416,857 $ 149,679 $ 165,493 $ 139,388 $ 32,783 $ 904,200 Segment Adjusted EBITDA $ 114,764 $ 43,137 $ 66,276 $ 49,408 $ (65,211) $ 208,374 Year ended December 28, 2019 (in thousands) Maintenance Paint, Platform Corporate Total Franchise fees and royalties $ 31,548 $ 57,520 $ 22,102 $ — $ 111,170 Company-operated store sales 311,201 13,259 4,650 — 329,110 Advertising — — — 66,270 66,270 Supply and other 13,433 62,060 34,555 (16,325) 93,723 Total revenue $ 356,182 $ 132,839 $ 61,307 $ 49,945 $ 600,273 Segment Adjusted EBITDA $ 81,732 $ 60,444 $ 26,413 $ (43,623) $ 124,966 The reconciliations of income before taxes to Segment Adjusted EBITDA for the years ended December 25, 2021, December 26, 2020 and December 28, 2019 are as follows: Year ended (in thousands) December 25, December 26, December 28, Income before taxes $ 34,892 $ 7,156 $ 12,580 Acquisition related costs (a) 62,386 15,682 12,497 Non-core items and project costs, net (b) 5,656 6,036 6,644 Store opening costs 2,497 2,928 5,721 Sponsor management fees (c) — 5,900 2,496 Straight-line rent adjustment (d) 11,619 7,150 2,172 Equity-based compensation expense (e) 4,301 1,323 1,195 Foreign currency transaction loss (gain) (f) 20,683 (13,563) — Bad debt expense (recovery) (g) (3,183) 3,201 — Asset sale leaseback (gain) loss, impairment and closed store expenses (h) (8,935) 9,311 — Loss on debt extinguishment (i) 45,576 5,490 595 Depreciation and amortization 112,777 62,114 24,220 Interest expense, net 75,914 95,646 56,846 Segment Adjusted EBITDA $ 364,183 $ 208,374 $ 124,966 a. Consists of acquisition costs as reflected within the consolidated statements of operations, including legal, consulting and other fees and expenses incurred in connection with acquisitions completed during the applicable period, as well as inventory rationalization expenses incurred in connection with acquisitions. We expect to incur similar costs in connection with other acquisitions in the future and, under GAAP, such costs relating to acquisitions are expensed as incurred and not capitalized. b. Consists of discrete items and project costs, including (i) third party consulting and professional fees associated with strategic transformation initiatives, (ii) wage subsidies received directly applicable to the COVID-19 pandemic and (iii) other miscellaneous expenses, including non-capitalizable expenses relating to the Company’s initial public offering and other strategic transactions. c. Includes management fees paid to Roark Capital Management, LLC. d. Consists of the non-cash portion of rent expense, which reflects the extent to which our straight-line rent expense recognized under GAAP exceeds or is less than our cash rent payments. e. Represents non-cash equity-based compensation expense. f. Represents foreign currency transaction loss (gain) primarily related to the remeasurement of our intercompany loans, partially offset by remeasurement of cross currency swaps and currency forward contracts. g. Represents bad debt expense (recovery) related to customer that declared bankruptcy due to the COVID-19 pandemic. h. Relates to (gain) loss on sale leasebacks, impairment from the discontinuation in the use of a trade name as well as impairment of certain fixed assets and operating lease right-of-use assets related to closed locations. Also represents lease exit costs and other costs associated with stores that were closed prior to their respective lease termination dates. i. Represents charges incurred related to the Company’s repayment of the Car Wash Senior Credit Facilities in 2021 and a bridge loan which was used to help finance the 2020 acquisitions as well as charges related to the early settlement of the Company’s 2015-1 and 2016-1 securitized notes. There were no customers that accounted for 10% or more of the Company’s total revenue or accounts receivable across all segments in 2021, 2020 or 2019. The following table shows information relating to the geographic regions in which the Company operates: Total revenue for year ended Total long-lived assets (in thousands) December 25, 2021 December 26, 2020 December 28, 2019 December 25, 2021 December 26, 2020 December 28, 2019 United States $ 1,137,226 $ 721,448 $ 552,592 $ 1,843,952 $ 1,147,235 $ 127,090 Canada 122,179 115,559 47,681 24,503 27,616 7,291 Rest of world 207,875 67,193 — 478,154 537,468 — Total $ 1,467,280 $ 904,200 $ 600,273 $ 2,346,609 $ 1,712,319 $ 134,381 The following table shows the Company’s capital expenditures by reportable segment: (in thousands) Maintenance Car Wash Paint, Platform Corporate Total Capital expenditures 2021 $ 49,454 $ 105,057 $ 920 $ 231 $ 5,098 $ 160,760 2020 38,250 9,580 1,504 268 2,857 52,459 2019 25,192 — 333 48 2,657 28,230 |