CCC Intelligent Solutions (CCCS) 10-Q 28 Oct 24 2024 Q3 Quarterly report Financial data

Cover Page

Cover Page - shares	9 Months Ended
	Sep. 30, 2024	Oct. 21, 2024
Document Information [Line Items]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Sep. 30, 2024
Document Fiscal Year Focus	2024
Document Fiscal Period Focus	Q3
Current Fiscal Year End Date	--12-31
Entity Registrant Name	CCC INTELLIGENT SOLUTIONS HOLDINGS INC.
Entity Central Index Key	0001818201
Securities Act File Number	001-39447
Entity Current Reporting Status	Yes
Entity Filer Category	Large Accelerated Filer
Entity Interactive Data Current	Yes
Entity Shell Company	false
Entity Small Business	false
Entity Emerging Growth Company	false
Document Quarterly Report	true
Document Transition Report	false
Entity Tax Identification Number	98-1546280
Entity Incorporation, State or Country Code	DE
Entity Address, Address Line One	167 N. Green Street
Entity Address, Address Line Two	9th Floor
Entity Address, City or Town	Chicago
Entity Address, State or Province	IL
Entity Address, Postal Zip Code	60607
City Area Code	800
Local Phone Number	621-8070
Entity Common Stock, Shares Outstanding		625,502,334
Title of 12(b) Security	Common stock, par value $0.0001 per share
Trading Symbol	CCCS
Security Exchange Name	NASDAQ

Condensed Consolidated Balance

Condensed Consolidated Balance Sheets (Unaudited) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
CURRENT ASSETS:
Cash and cash equivalents	$ 286,303	$ 195,572
Accounts receivable - Net of allowances of $4,392 and $5,574 as of September 30, 2024 and December 31, 2023, respectively	129,606	102,365
Income taxes receivable	298	1,798
Deferred contract costs	19,707	17,900
Other current assets	31,858	32,364
Total current assets	467,772	349,999
SOFTWARE, EQUIPMENT, AND PROPERTY—Net	178,462	160,416
OPERATING LEASE ASSETS	29,572	30,456
INTANGIBLE ASSETS—Net	952,392	1,015,046
GOODWILL	1,417,724	1,417,724
DEFERRED FINANCING FEES, REVOLVER—Net	1,760	1,672
DEFERRED CONTRACT COSTS	21,396	22,302
EQUITY METHOD INVESTMENT	10,228	10,228
OTHER ASSETS	35,243	43,197
TOTAL	3,114,549	3,051,040
CURRENT LIABILITIES:
Accounts payable	21,804	16,324
Accrued expenses	57,598	71,478
Income taxes payable	1,986	3,689
Current portion of long-term debt	8,000	8,000
Current portion of long-term licensing agreement—Net	3,207	3,061
Operating lease liabilities	7,662	6,788
Deferred revenues	46,577	43,567
Total current liabilities	146,834	152,907
LONG-TERM DEBT - Net	762,639	767,504
DEFERRED INCOME TAXES—Net	162,424	195,365
LONG-TERM LICENSING AGREEMENT—Net	25,268	27,692
OPERATING LEASE LIABILITIES	47,682	50,796
WARRANT LIABILITIES	0	51,501
OTHER LIABILITIES	9,316	6,414
Total liabilities	1,154,163	1,252,179
COMMITMENTS AND CONTINGENCIES (Notes 18 and 19)
MEZZANINE EQUITY:
Redeemable non-controlling interest	20,267	16,584
STOCKHOLDERS' EQUITY:
Preferred stock-$0.0001 par; 100,000,000 shares authorized; no shares issued or outstanding	0	0
Common stock - $0.0001 par; 5,000,000,000 shares authorized; 625,325,706 and 603,128,781 shares issued and outstanding as of September 30, 2024 and December 31, 2023, respectively	63	60
Additional paid-in capital	3,042,590	2,909,757
Accumulated deficit	(1,101,487)	(1,126,467)
Accumulated other comprehensive loss	(1,047)	(1,073)
Total stockholders' equity	1,940,119	1,782,277
TOTAL	$ 3,114,549	$ 3,051,040

Condensed Consolidated Balanc_2

Condensed Consolidated Balance Sheets (Parenthetical) (Unaudited) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Statement of Financial Position [Abstract]
Allowances for doubtful accounts receivable current	$ 4,392	$ 5,574
Preferred Stock, Par or Stated Value Per Share	$ 0.0001	$ 0.0001
Preferred Stock, Shares Authorized	100,000,000	100,000,000
Preferred Stock, Shares Issued	0	0
Preferred Stock, Shares Outstanding	0	0
Common Stock, Par or Stated Value Per Share	$ 0.0001	$ 0.0001
Common Stock, Shares Authorized	5,000,000,000	5,000,000,000
Common Stock, Shares, Issued	625,325,706	603,128,781
Common Stock, Shares, Outstanding	625,325,706	603,128,781

Condensed Consolidated Statemen

Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) (Unaudited) - USD ($)	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Statement of Comprehensive Income
REVENUES	$ 238,481,000	$ 221,147,000	$ 698,336,000	$ 637,777,000
COST OF REVENUES
Cost of revenues, exclusive of amortization and impairment of acquired technologies	54,890,000	51,459,000	160,929,000	153,954,000
Amortization of acquired technologies	171,000	6,567,000	8,828,000	19,897,000
Impairment of acquired technologies	0	0	0	431,000
Total cost of revenues	55,061,000	58,026,000	169,757,000	174,282,000
GROSS PROFIT	183,420,000	163,121,000	528,579,000	463,495,000
OPERATING EXPENSES:
Research and development	49,525,000	43,532,000	148,255,000	127,891,000
Selling and marketing	34,347,000	35,605,000	106,254,000	105,072,000
General and administrative	52,918,000	49,471,000	161,247,000	137,477,000
Amortization of intangible assets	17,942,000	17,942,000	53,826,000	54,030,000
Impairment of goodwill	0	0	0	77,405,000
Impairment of intangible assets	0	0	0	4,906,000
Total operating expenses	154,732,000	146,550,000	469,582,000	506,781,000
OPERATING INCOME (LOSS)	28,688,000	16,571,000	58,997,000	(43,286,000)
INTEREST EXPENSE	(16,379,000)	(14,633,000)	(49,434,000)	(42,480,000)
INTEREST INCOME	3,343,000	5,165,000	8,435,000	12,447,000
CHANGE IN FAIR VALUE OF WARRANT LIABILITIES	0	(26,223,000)	14,378,000	(45,403,000)
OTHER (EXPENSE) INCOME-NET	(2,587,000)	(264,000)	1,606,000	1,114,000
PRETAX INCOME (LOSS)	13,065,000	(19,384,000)	33,982,000	(117,608,000)
INCOME TAX (PROVISION) BENEFIT	(8,933,000)	(1,818,000)	(9,002,000)	1,246,000
NET INCOME (LOSS) INCLUDING NON-CONTROLLING INTEREST	4,132,000	(21,202,000)	24,980,000	(116,362,000)
LESS: ACCRETION OF REDEEMABLE NON-CONTROLLING INTEREST	(1,320,000)	(1,010,000)	(3,683,000)	(1,325,000)
NET INCOME (LOSS) ATTRIBUTABLE TO CCC INTELLIGENT SOLUTIONS HOLDINGS INC. COMMON STOCKHOLDERS	$ 2,812,000	$ (22,212,000)	$ 21,297,000	$ (117,687,000)
Net income (loss) per share attributable to common stockholders:
Basic	$ 0	$ (0.04)	$ 0.04	$ (0.19)
Diluted	$ 0	$ (0.04)	$ 0.03	$ (0.19)
Weighted-average shares used in computing net income (loss) per share attributable to common stockholders:
Basic	615,857,231	624,976,557	608,073,087	620,841,922
Diluted	642,404,517	624,976,557	639,069,491	620,841,922
COMPREHENSIVE INCOME (LOSS):
Net income (loss) including non-controlling interest	$ 4,132,000	$ (21,202,000)	$ 24,980,000	$ (116,362,000)
Other comprehensive loss - Foreign currency translation adjustment	117,000	(23,000)	26,000	(274,000)
COMPREHENSIVE INCOME (LOSS) INCLUDING NON-CONTROLLING INTEREST	4,249,000	(21,225,000)	25,006,000	(116,636,000)
Less: accretion of redeemable non-controlling interest	(1,320,000)	(1,010,000)	(3,683,000)	(1,325,000)
COMPREHENSIVE INCOME (LOSS) ATTRIBUTABLE TO CCC INTELLIGENT SOLUTIONS HOLDINGS INC. COMMON STOCKHOLDERS	$ 2,929,000	$ (22,235,000)	$ 21,323,000	$ (117,961,000)

Condensed Consolidated Statem_2

Condensed Consolidated Statements of Mezzanine Equity and Stockholders' Equity (Unaudited) - USD ($) $ in Thousands	Total	Noncontrolling Interest [Member]	Preferred Stock [Member]	Common Stock [Member]	Additional Paid-in Capital [Member]	Accumulated Deficit [Member]	Accumulated Other Comprehensive Loss [Member]
Beginning Balance at Dec. 31, 2022	$ 2,045,287			$ 62	$ 2,754,055	$ (707,946)	$ (884)
Beginning Balance, Shares at Dec. 31, 2022				622,072,905
Redeemable Non-Controlling Interest, Beginning balance at Dec. 31, 2022	14,179	$ 14,179
Stock-based compensation expense	28,930				28,930
Exercise of stock options	8,243			$ 1	8,242
Exercise of stock options, Shares				3,214,093
Issuance of common stock under employee stock purchase plan, Value	1,326				1,326
Issuance of common stock under employee stock purchase plan, Shares				179,338
Issuance of common stock upon vesting of RSUs-net of tax	(11,449)				(11,449)
Issuance of common stock upon vesting of RSUs - net of tax, Shares				2,217,379
Foreign currency translation adjustment	34						34
Net income (loss)	2,184					2,184
Ending Balance at Mar. 31, 2023	2,074,555			$ 63	2,781,104	(705,762)	(850)
Ending Balance, Shares at Mar. 31, 2023				627,683,715
Redeemable Non-Controlling Interest, Ending balance at Mar. 31, 2023		14,179
Beginning Balance at Dec. 31, 2022	2,045,287			$ 62	2,754,055	(707,946)	(884)
Beginning Balance, Shares at Dec. 31, 2022				622,072,905
Redeemable Non-Controlling Interest, Beginning balance at Dec. 31, 2022	14,179	14,179
Accretion of redeemable non-controlling interest	1,325
Accretion of redeemable non-controlling interest	(1,325)
Foreign currency translation adjustment	(274)
Net income (loss)	(116,362)
Ending Balance at Sep. 30, 2023	2,043,478			$ 63	2,868,881	(824,308)	(1,158)
Ending Balance, Shares at Sep. 30, 2023				634,633,179
Redeemable Non-Controlling Interest, Ending balance at Sep. 30, 2023	15,504	15,504
Beginning Balance at Mar. 31, 2023	2,074,555			$ 63	2,781,104	(705,762)	(850)
Beginning Balance, Shares at Mar. 31, 2023				627,683,715
Redeemable Non-Controlling Interest, Beginning balance at Mar. 31, 2023		14,179
Stock-based compensation expense	35,900				35,900
Exercise of stock options	12,585				12,585
Exercise of stock options, Shares				3,996,713
Issuance of common stock upon vesting of RSUs-net of tax	(90)				(90)
Issuance of common stock upon vesting of RSUs - net of tax, Shares				302,063
Accretion of redeemable non-controlling interest		315
Accretion of redeemable non-controlling interest	(315)				(315)
Foreign currency translation adjustment	(285)						(285)
Net income (loss)	(97,344)					(97,344)
Ending Balance at Jun. 30, 2023	2,025,006			$ 63	2,829,184	(803,106)	(1,135)
Ending Balance, Shares at Jun. 30, 2023				631,982,491
Redeemable Non-Controlling Interest, Ending balance at Jun. 30, 2023	14,494	14,494
Stock-based compensation expense	39,751				39,751
Exercise of stock options	2,411				2,411
Exercise of stock options, Shares				912,124
Issuance of common stock under employee stock purchase plan, Value	3,435				3,435
Issuance of common stock under employee stock purchase plan, Shares				462,353
Exercise of Warrants-Net, Shares				1,276,211
Issuance of common stock upon vesting of RSUs-net of tax	(4,890)				(4,890)
Accretion of redeemable non-controlling interest	1,010	1,010
Accretion of redeemable non-controlling interest	(1,010)				(1,010)
Foreign currency translation adjustment	(23)						(23)
Net income (loss)	(21,202)					(21,202)
Ending Balance at Sep. 30, 2023	2,043,478			$ 63	2,868,881	(824,308)	(1,158)
Ending Balance, Shares at Sep. 30, 2023				634,633,179
Redeemable Non-Controlling Interest, Ending balance at Sep. 30, 2023	15,504	15,504
Beginning Balance at Dec. 31, 2023	1,782,277		$ 0	$ 60	2,909,757	(1,126,467)	(1,073)
Beginning Balance, Shares at Dec. 31, 2023			0	603,128,781
Redeemable Non-Controlling Interest, Beginning balance at Dec. 31, 2023	16,584	16,584
Stock-based compensation expense	44,971				44,971
Exercise of stock options	8,822			$ 0	8,822
Exercise of stock options, Shares				3,346,599
Issuance of common stock under employee stock purchase plan, Value	1,833				1,833
Issuance of common stock under employee stock purchase plan, Shares				194,307
Issuance of common stock upon vesting of RSUs-net of tax	(52,580)			$ 1	(52,581)
Issuance of common stock upon vesting of RSUs - net of tax, Shares				7,588,048
Accretion of redeemable non-controlling interest		1,142
Accretion of redeemable non-controlling interest	(1,142)				(1,142)
Foreign currency translation adjustment	(75)						(75)
Net income (loss)	(597)					(597)
Ending Balance at Mar. 31, 2024	1,783,509		$ 0	$ 61	2,911,660	(1,127,064)	(1,148)
Ending Balance, Shares at Mar. 31, 2024			0	614,257,735
Redeemable Non-Controlling Interest, Ending balance at Mar. 31, 2024		17,726
Beginning Balance at Dec. 31, 2023	1,782,277		$ 0	$ 60	2,909,757	(1,126,467)	(1,073)
Beginning Balance, Shares at Dec. 31, 2023			0	603,128,781
Redeemable Non-Controlling Interest, Beginning balance at Dec. 31, 2023	16,584	16,584
Accretion of redeemable non-controlling interest	3,683
Accretion of redeemable non-controlling interest	(3,683)
Foreign currency translation adjustment	26
Net income (loss)	24,980
Ending Balance at Sep. 30, 2024	1,940,119		$ 0	$ 63	3,042,590	(1,101,487)	(1,047)
Ending Balance, Shares at Sep. 30, 2024			0	625,325,706
Redeemable Non-Controlling Interest, Ending balance at Sep. 30, 2024	20,267	20,267
Beginning Balance at Mar. 31, 2024	1,783,509		$ 0	$ 61	2,911,660	(1,127,064)	(1,148)
Beginning Balance, Shares at Mar. 31, 2024			0	614,257,735
Redeemable Non-Controlling Interest, Beginning balance at Mar. 31, 2024		17,726
Stock-based compensation expense	40,125				40,125
Exercise of stock options	12,824			$ 1	12,823
Exercise of stock options, Shares				4,518,651
Issuance of common stock upon vesting of RSUs-net of tax	(142)				(142)
Warrant redemption	37,122				37,122
Warrant redemption, shares				3,809,200
Issuance of common stock upon vesting of RSUs - net of tax, Shares				209,515
Accretion of redeemable non-controlling interest		1,221
Accretion of redeemable non-controlling interest	(1,221)				(1,221)
Foreign currency translation adjustment	(16)						(16)
Net income (loss)	21,445					21,445
Ending Balance at Jun. 30, 2024	1,893,646		$ 0	$ 62	3,000,367	(1,105,619)	(1,164)
Ending Balance, Shares at Jun. 30, 2024			0	622,795,101
Redeemable Non-Controlling Interest, Ending balance at Jun. 30, 2024	18,947	18,947
Stock-based compensation expense	42,125				42,125
Exercise of stock options	2,303				2,303
Exercise of stock options, Shares				878,686
Issuance of common stock under employee stock purchase plan, Value	3,912				3,912
Issuance of common stock under employee stock purchase plan, Shares				414,584
Issuance of common stock upon vesting of RSUs-net of tax	(4,796)			$ 1	(4,797)
Issuance of common stock upon vesting of RSUs - net of tax, Shares				1,237,335
Accretion of redeemable non-controlling interest	1,320	1,320
Accretion of redeemable non-controlling interest	(1,320)				(1,320)
Foreign currency translation adjustment	117						117
Net income (loss)	4,132					4,132
Ending Balance at Sep. 30, 2024	1,940,119		$ 0	$ 63	$ 3,042,590	$ (1,101,487)	$ (1,047)
Ending Balance, Shares at Sep. 30, 2024			0	625,325,706
Redeemable Non-Controlling Interest, Ending balance at Sep. 30, 2024	$ 20,267	$ 20,267

Condensed Consolidated Statem_3

Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Thousands	3 Months Ended				9 Months Ended		12 Months Ended
	Sep. 30, 2024	Mar. 31, 2024	Sep. 30, 2023	Mar. 31, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income (loss)	$ 4,132	$ (597)	$ (21,202)	$ 2,184	$ 24,980	$ (116,362)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization of software, equipment, and property					29,520	28,025
Amortization of intangible assets					62,654	73,927
Impairment of goodwill and intangible assets					0	82,742
Deferred income taxes					(32,941)	(40,785)
Stock-based compensation					127,221	104,471
Amortization of deferred financing fees					1,452	1,295
Amortization of discount on debt					191	170
Change in fair value of derivative instruments	4,641		446		4,775	(563)
Change in fair value of warrant liabilities	0		26,223		(14,378)	45,403
Non-cash lease expense					0	1,232
Loss on disposal of software, equipment and property					302	0
Other					163	171
Changes in:
Accounts receivable—Net					(27,237)	(19,340)
Deferred contract costs					(1,807)	(438)
Other current assets					1,670	6,727
Deferred contract costs—Non-current					906	582
Other assets					1,724	(3,572)
Operating lease assets					1,580	581
Income taxes					(203)	12,223
Accounts payable					5,483	(9,368)
Accrued expenses					(14,896)	(9,335)
Operating lease liabilities					(2,878)	(1,181)
Deferred revenues					3,024	6,646
Other liabilities					(1,064)	(113)
Net cash provided by operating activities					170,241	163,138
CASH FLOWS FROM INVESTING ACTIVITIES:
Purchases of software, equipment, and property					(45,073)	(43,187)
Net cash used in investing activities					(45,073)	(43,187)
CASH FLOWS FROM FINANCING ACTIVITIES:
Proceeds from exercise of stock options					23,997	23,051
Proceeds from employee stock purchase plan					5,745	4,761
Payments for employee taxes withheld upon vesting of equity awards					(57,519)	(16,429)
Payments of fees associated with the revolver debt modification					(661)	0
Principal payments on long-term debt					(6,000)	(6,000)
Net cash (used in) provided by financing activities					(34,438)	5,383
NET EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS					1	(389)
NET CHANGE IN CASH AND CASH EQUIVALENTS					90,731	124,945
Beginning of period		$ 195,572		$ 323,788	195,572	323,788	$ 323,788
End of period	$ 286,303		$ 448,733		286,303	448,733	$ 195,572
NONCASH INVESTING AND FINANCING ACTIVITIES:
Noncash purchases of software, equipment, and property					7,305	1,923
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
Cash paid for interest					48,294	40,983
Cash paid for income taxes-Net					$ 42,137	$ 27,316

Pay vs Performance Disclosure

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Pay vs Performance Disclosure
Net Income (Loss)	$ 4,132	$ (21,202)	$ 24,980	$ (116,362)

Insider Trading Arrangements

Insider Trading Arrangements	3 Months Ended
	Sep. 30, 2024 shares
Trading Arrangements, by Individual
Material Terms of Trading Arrangement	During the three months ended September 30, 2024, Rodney Christo , Senior Vice President, Finance and Chief Accounting Officer of the Company , terminated a Rule 10b5-1 trading arrangement on August 13, 2024 intended to satisfy the affirmative defense of Rule 10b5-1(c) previously adopted on November 30, 2023 and, subsequently, entered into a new 10b5-1 trading arrangement on August 16, 2024 which is intended to satisfy the affirmative defense of Rule 10b5-1 (c) providing for the sale of up to 331,640 shares of the Common Stock of the Company in the period commencing on November 14, 2024 and ending on the earlier of August 15, 2025 or the execution of all trades contemplated by the plan.
Trading Arrangement One [Member]
Trading Arrangements, by Individual
Name	Rodney Christo
Title	Senior Vice President, Finance and Chief Accounting Officer of the Company
Rule 10b5-1 Arrangement Adopted	true
Adoption Date	November 30, 2023
Rule 10b5-1 Arrangement Terminated	true
Termination Date	August 13, 2024
Trading Arrangement Two [Member]
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	true
Adoption Date	August 16, 2024
Arrangement Duration	284 days
Aggregate Available	331,640

Organization and Nature of Oper

Organization and Nature of Operations	9 Months Ended
	Sep. 30, 2024
Text Block [Abstract]
Organization and Nature of Operations	1. ORGANIZATION AND nature of operations CCC Intelligent Solutions Holdings Inc. (the "Company"), a Delaware corporation, is a leading software as a service ("SaaS") platform for the multi-trillion-dollar property and casualty ("P&C") insurance economy, powering operations for insurers, repairers, automakers, parts suppliers, lenders and more. CCC's cloud technology connects businesses digitizing mission-critical workflows, commerce and customer experiences. The Company's cloud-based SaaS platform connects trading partners, facilitates commerce and supports mission-critical artificial intelligence ("AI") enabled digital workflows. The Company is headquartered in Chicago, Illinois. The Company’s primary operations are in the United States ("US") and it also has operations in China. The Company was originally incorporated as a Cayman Islands exempted company on July 3, 2020 as a special purpose acquisition company under the name Dragoneer Growth Opportunities Corp ("Dragoneer"). On February 2, 2021, Cypress Holdings Inc. ("CCCIS"), a Delaware corporation, entered into a Business Combination Agreement (the "Business Combination Agreement") with Dragoneer. In connection with the closing of the business combination ("Business Combination"), Dragoneer changed its jurisdiction of incorporation by deregistering as an exempted company in the Cayman Islands and continuing and domesticating as a Delaware corporation on July 30, 2021, upon which Dragoneer changed its name to CCC Intelligent Solutions Holdings Inc.

Summary of Significant Accounti

Summary of Significant Accounting Policies	9 Months Ended
	Sep. 30, 2024
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Basis of Presenta tion —The condensed consolidated balance sheets as of September 30, 2024 and December 31, 2023, the condensed consolidated statements of operations and comprehensive income (loss) for the three and nine months ended September 30, 2024 and 2023, the condensed consolidated statements of mezzanine equity and stockholders’ equity for the three and nine months ended September 30, 2024 and 2023, and the condensed consolidated statements of cash flows for the nine months ended September 30, 2024 and 2023 have been prepared by the Company and have not been audited. In the opinion of management, all adjustments (which include only normal recurring adjustments except where disclosed) necessary for the fair presentation of the financial position, results of operations and cash flows have been made. The results of operations for any interim period are not necessarily indicative of the results to be expected for the full year or any future period. The accompanying condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles ("GAAP") for interim financial information and in accordance with the instructions to Form 10-Q and Regulation S-X of the Securities and Exchange Commission ("SEC"). The preparation of the condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Certain information and footnote disclosures normally included in consolidated financial statements prepared in accordance with GAAP have been condensed or omitted, pursuant to the rules and regulations of the SEC for interim financial reporting. Accordingly, the condensed consolidated financial statements may not include all the information and footnotes necessary for a complete presentation of the Company's financial position, results of operations or cash flows. These condensed consolidated financial statements should be read in conjunction with the Company's audited consolidated financial statements and notes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 2023. The Company's significant accounting policies are described in Note 2, Summary of Significant Accounting Policies, to the consolidated financial statements included in the Company's Annual Report on Form 10-K for the year ended December 31, 2023. There have been no material changes to the significant accounting policies since December 31, 2023 . Basis of Accounting —The accompanying condensed consolidated financial statements are prepared in accordance with GAAP and include the accounts of the Company and its wholly-owned and majority-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. The condensed consolidated financial statements include 100% of the accounts of wholly-owned and majority-owned subsidiaries and the ownership interest of the minority investor is recorded as a non-controlling interest in a subsidiary. Use of Estimates —The preparation of the condensed consolidated financial statements requires management to make estimates and assumptions that affect the reported amounts, and the disclosures of contingent amounts, in the Company’s condensed consolidated financial statements and the accompanying notes. Although the Company regularly assesses these estimates, actual results could differ from those estimates. Changes in estimates are recorded in the period in which they become known. The Company bases its estimates on historical experience and various other assumptions that it believes to be reasonable under the circumstances. Actual results could differ from management’s estimates if past experience or other assumptions are not substantially accurate. Significant estimates in these condensed consolidated financial statements include the estimation of contract transaction prices, the determination of the amortization period for contract assets, the valuation of goodwill and intangible assets, the valuation of the warrant liabilities, and the estimates and assumptions associated with stock incentive plans. Reclassifications — Certain reclassifications of prior period amounts have been made to conform to the current period presentation. For the three and nine months ended September 30, 2024, changes in the fair value of the Company's interest rate cap agreements are recognized within other (expense) income—net in the condensed consolidated statements of operations and comprehensive income (loss). Corresponding amounts recognized during the three and nine months ended September 30, 2023, were previously classified as a change in fair value of derivative instruments and have been reclassified to conform to the current period presentation. The amounts reclassified had no impact on net income (loss) . Recently Issued Accounting Pronouncements —In December 2023, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures. This update requires entities to disclose disaggregated information about their effective tax rate reconciliation as well as expanded information on income taxes paid by jurisdiction. The disclosure requirements will be applied on a prospective basis, with the option to apply them retrospectively. The amendments in this update are effective for fiscal years beginning after December 15, 2024, with early adoption permitted. The Company is evaluating the disclosure requirements related to this update. In November 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures. This update is intended to improve reportable segment disclosure requirements, primarily through additional disclosures about significant segment expenses. The amendments in this update are effective for fiscal years beginning after December 31, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The amendments should be applied retrospectively to all prior periods presented in the financial statements. The Company is evaluating the disclosure requirements related to this update.

Revenue

Revenue	9 Months Ended
	Sep. 30, 2024
Revenue from Contract with Customer [Abstract]
Revenue	3. REvenue Disaggregation of Revenue —The Company provides disaggregation of revenue based on type of service as it believes these categories best depict how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors. The following table summarizes revenue by type of service for the three and nine months ended September 30, 2024 and 2023 (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Software subscriptions $ 229,425 $ 212,497 $ 670,335 $ 611,582 Other 9,056 8,650 28,001 26,195 Total revenues $ 238,481 $ 221,147 $ 698,336 $ 637,777 Transaction Price Allocated to the Remaining Performance Obligations —Remaining performance obligations represent contracted revenue that has not yet been recognized, which includes deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. As of September 30, 2024 , approximately $ 1,512 million of revenue is expected to be recognized from remaining performance obligations in the amount of approximately $ 636 million during the following twelve months, and approximately $ 876 million thereafter. The estimated revenues do not include unexercised contract renewals. The remaining performance obligations exclude future transaction revenue where revenue is recognized as the services are rendered and in the amount to which the Company has the right to invoice. Deferred Revenue —Revenue recognized for the three months ended September 30, 2024 from amounts in deferred revenue as of June 30, 2024 was $ 42.8 million. Revenue recognized for the three months ended September 30, 2023 from amounts in deferred revenue as of June 30, 2023 was $ 37.1 million . Revenue recognized for the nine months ended September 30, 2024 from amounts in deferred revenue as of December 31, 2023 was $ 41.1 million. Revenue recognized for the nine months ended September 30, 2023 from amounts in deferred revenue as of December 31, 2022 was $ 34.7 million . Contract Assets and Liabilities — The opening and closing balances of the Company’s receivables, contract assets and contract liabilities from contracts with customers are as follows (in thousands): September 30, December 31, 2024 2023 Accounts receivables—Net of allowances $ 129,606 $ 102,365 Deferred contract costs 19,707 17,900 Long-term deferred contract costs 21,396 22,302 Other assets (accounts receivable, non-current) 16,451 15,198 Deferred revenues 46,577 43,567 Other liabilities (deferred revenues, non-current) 1,770 1,373 A summary of the activity impacting deferred revenue balances during the three and nine months ended September 30, 2024 and 2023 is presented below (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Balance at beginning of period $ 48,101 $ 41,203 $ 44,940 $ 36,479 Revenue recognized 1 ( 120,315 ) ( 109,109 ) ( 353,523 ) ( 323,827 ) Additional amounts deferred 1 120,561 110,934 356,930 330,376 Balance at end of period $ 48,347 $ 43,028 $ 48,347 $ 43,028 Classified as: Current $ 46,577 $ 41,885 $ 46,577 $ 41,885 Non-current 1,770 1,143 1,770 1,143 Total deferred revenue $ 48,347 $ 43,028 $ 48,347 $ 43,028 1 Amounts include total revenue deferred and recognized during each respective period. A summary of the activity impacting the deferred contract costs during the three and nine months ended September 30, 2024 and 2023 is presented below (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Balance at beginning of period $ 41,093 $ 36,351 $ 40,202 $ 36,717 Costs amortized ( 5,651 ) ( 4,705 ) ( 16,222 ) ( 14,128 ) Additional amounts deferred 5,661 4,927 17,123 13,984 Balance at end of period $ 41,103 $ 36,573 $ 41,103 $ 36,573 Classified as: Current $ 19,707 $ 16,994 $ 19,707 $ 16,994 Non-current 21,396 19,579 21,396 19,579 Total deferred contract costs $ 41,103 $ 36,573 $ 41,103 $ 36,573

Fair Value Measurements

Fair Value Measurements	9 Months Ended
	Sep. 30, 2024
Fair Value Disclosures [Abstract]
Fair Value Measurements	4. FAIR VALUE measurements Assets and Liabilities Measured at Fair Value on a Recurring Basis Private Warrants —Upon consummation of the Business Combination, the Company assumed warrants sold in a private placement ("Private Warrants") issued by Dragoneer. In May 2024, the Private Warrants were redeemed and as of September 30, 2024 , no Private Warrants were outstanding (see Note 17). As of December 31, 2023, the Company's Private Warrants were recognized as liabilities and measured at fair value on a recurring basis. The Private Warrants were valued using Level 1 and Level 2 inputs within the Black-Scholes option pricing model. The assumptions utilized under the Black-Scholes option pricing model require judgments and estimates. Changes in these inputs and assumptions could affect the measurement of the estimated fair value of the Private Warrants. Accordingly, the Private Warrants were classified within Level 2 of the fair value hierarchy. The valuation of the Private Warrants as of December 31, 2023 was determined using the Black-Scholes option pricing model using the following assumptions: December 31, 2023 Expected term (in years) 2.6 Expected volatility 34 % Expected dividend yield 0 % Risk-free interest rate 4.10 % The estimated fair value of each Private Warrant using the Company's stock price on the valuation date and above assumptions was $ 2.89 as of December 31, 2023. Contingent Consideration Liability —The contingent consideration liability relates to the Company's acquisition of Safekeep, Inc. in February 2022. The contingent consideration liability is adjusted each reporting period for changes in fair value, which can result from changes in anticipated payments and changes in assumed discount rates. These inputs are unobservable in the market and therefore categorized as Level 3 inputs. The estimated fair value of the contingent consideration was determined using probability-weighted discounted cash flows and a Monte Carlo simulation model. The discount rate, based on the Company's estimated cost of debt, was 10 %. As of December 31, 2023 , the contingent consideration liability had a fair value of $ 0.1 million. As of September 30, 2024 , there were no significant changes to the inputs used within the Monte Carlo simulation model and the estimated fair value of the contingent consideration liability was $ 0.1 million. The Company did no t recognize any change in the estimated fair value of the contingent consideration liability during the three and nine months ended September 30, 2024 or the three and nine months ended September 30, 2023. The contingent consideration liability is recognized within accrued expenses and other liabilities within the condensed consolidated balance sheets as of September 30, 2024 and December 31, 2023, respectively. Interest Rate Cap —In August 2022, the Company entered into two interest rate cap agreements to reduce its exposure to increases in interest rates applicable to its floating rate long-term debt (see Note 13). The fair value of the interest rate cap agreements was estimated using inputs that were observable or that could be corroborated by observable market data and therefore was classified within Level 2 of the fair value hierarchy as of September 30, 2024 and December 31, 2023. The Company did not designate its interest rate cap agreements as hedging instruments and records the changes in fair value within other (expense) income — net on the condensed consolidated statements of operations and comprehensive income (loss). As of September 30, 2024 and December 31, 2023 , the interest rate cap agreements had a fair value of $ 1.4 million and $ 6.2 million, respectively. The fair value of the interest rate cap agreements is classified within other current assets and other assets in the accompanying condensed consolidated balance sheets as of September 30, 2024 and December 31, 2023, respectively. The following table presents the fair value of the assets and liabilities measured at fair value on a recurring basis as of September 30, 2024 (in thousands): Fair Value Level 1 Level 2 Level 3 Assets Interest rate cap $ 1,433 $ — $ 1,433 $ — Total Assets $ 1,433 $ — $ 1,433 $ — Liabilities Contingent consideration related to business acquisition $ 100 $ — $ — $ 100 Total Liabilities $ 100 $ — $ — $ 100 The following table presents the fair value of the assets and liabilities measured at fair value on a recurring basis as of December 31, 2023 (in thousands): Fair Value Level 1 Level 2 Level 3 Assets Interest rate cap $ 6,208 $ — $ 6,208 $ — Total assets $ 6,208 $ — $ 6,208 $ — Liabilities Contingent consideration related to business acquisition $ 100 $ — $ — $ 100 Private warrants 51,501 — 51,501 — Total Liabilities $ 51,601 $ — $ 51,501 $ 100 Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis —The Company has assets that under certain conditions are subject to measurement at fair value on a nonrecurring basis. These assets include those associated with acquired businesses, including goodwill and other intangible assets. For these assets, measurement at fair value in periods subsequent to their initial recognition is applicable if one or more is determined to be impaired. The Company did no t recognize any impairment charges related to these assets during the three and nine months ended September 30, 2024 and the three months ended September 30, 2023. During the nine months ended September 30, 2023, the Company recognized impairment charges of goodwill and definite-lived intangible assets (see Note 10). Fair Value of Other Financial Instruments — The following table presents the carrying amounts, net of debt discount, and the estimated fair values of the Company’s financial instruments that are not recorded at fair value on the condensed consolidated balance sheets (in thousands): September 30, 2024 December 31, 2023 Carrying Estimated Carrying Estimated Description Amount Fair Value Amount Fair Value Term B Loan, including current portion $ 776,755 $ 777,028 $ 782,564 $ 784,000 The fair value of the Company’s long-term debt, including current maturities, was estimated based on the quoted market prices for the same or similar instruments and fluctuates with changes in applicable interest rates among other factors. The fair value of long-term debt is classified as a Level 2 measurement in the fair value hierarchy and is established based on observable inputs in less active markets.

Income Taxes

Income Taxes	9 Months Ended
	Sep. 30, 2024
Income Tax Disclosure [Abstract]
Income Taxes	5. INCOME TAXES The Company recognized an income tax provision of $ 8.9 million and $ 1.8 million for the three months ended September 30, 2024 and 2023, respectively. The income tax provision for the three months ended September 30, 2024 was primarily due to the Company's pre-tax book income. The income tax provision for the three months ended September 30, 2023 was primarily due to the tax treatment of the loss on the change in the fair value of warrant liabilities. The Company recognized an income tax provision of $ 9.0 million and an income tax benefit of $ 1.2 million for the nine months ended September 30, 2024 and 2023, respectively. The income tax provision for the nine months ended September 30, 2024 was primarily due to the Company's pre-tax book income. The income tax benefit for the nine months ended September 30, 2023 was primarily due to the tax benefit related to stock-based compensation expense, the tax benefit recognized related to the impairment of certain intangible assets and the tax benefit related to a return to provision adjustment related to estimated research and development credits. The Company made income tax payments of $ 11.6 million and $ 7.4 million during the three months ended September 30, 2024 and 2023, respectively. The Company received negligible refunds from various states during the three months ended September 30, 2024 and 2023. The Company made income tax payments of $ 42.1 million and $ 27.4 million during the nine months ended September 30, 2024 and 2023, respectively. The Company received negligible refunds from various states during the nine months ended September 30, 2024 and 2023. As of September 30, 2024, unrecognized tax benefits were materially consistent with the amount as of December 31, 2023 . The Company believes its liability for unrecognized tax benefits, excluding interest and penalties, will not significantly change over the following twelve months.

Accounts Receivable

Accounts Receivable	9 Months Ended
	Sep. 30, 2024
Receivables [Abstract]
Accounts Receivable	6. accounts receivable Accounts receivable—Net as of September 30, 2024 and December 31, 2023, consists of the following (in thousands): September 30, December 31, 2024 2023 Accounts receivable $ 133,998 $ 107,939 Allowance for credit losses and sales reserves ( 4,392 ) ( 5,574 ) Accounts receivable—Net $ 129,606 $ 102,365 As of September 30, 2024, two customers each accounted for 11% of accounts receivable. As of December 31, 2023 , no customer accounted for more than 10% of accounts receivable. Changes to the allowance for credit losses and sales reserves during the three and nine months ended September 30, 2024 and 2023 consist of the following (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Balance at beginning of period $ 4,079 $ 5,874 $ 5,574 $ 5,339 Charges to bad debt and sales reserves 1,270 150 3,029 5,302 Write-offs—Net ( 957 ) ( 972 ) ( 4,211 ) ( 5,589 ) Balance at end of period $ 4,392 $ 5,052 $ 4,392 $ 5,052

Other Current Assets

Other Current Assets	9 Months Ended
	Sep. 30, 2024
Prepaid Expense and Other Assets, Current [Abstract]
Other Current Assets	7. OTHER CURRENT ASSETS Other current assets as of September 30, 2024 and December 31, 2023 consists of the following (in thousands): September 30, December 31, 2024 2023 Prepaid service fees $ 8,695 $ 5,992 Prepaid SaaS costs 8,546 7,833 Prepaid insurance 3,376 2,289 Prepaid software and equipment maintenance 1,578 5,547 Other 9,663 10,703 Total other current assets $ 31,858 $ 32,364

Software, Equipment, And Proper

Software, Equipment, And Property	9 Months Ended
	Sep. 30, 2024
Property, Plant and Equipment [Abstract]
Software, Equipment, and Property	8. SOFTWARE, EQUIPMENT, AND PROPERTY Software, equipment, and property as of September 30, 2024 and December 31, 2023 consists of the following (in thousands): September 30, December 31, 2024 2023 Software, licenses and database $ 267,917 $ 220,625 Computer equipment 21,923 27,467 Leasehold improvements 30,966 31,046 Building and land 4,910 4,910 Furniture and other equipment 1,332 1,370 Total software, equipment, and property 327,048 285,418 Less accumulated depreciation and amortization ( 148,586 ) ( 125,002 ) Software, equipment, and property—Net $ 178,462 $ 160,416 Depreciation and amortization expense related to software, equipment and property was $ 10.4 million and $ 10.1 million for the three months ended September 30, 2024 and 2023, respectively. Depreciation and amortization expense related to software, equipment and property was $ 29.5 million and $ 28.0 million for the nine months ended September 30, 2024 and 2023 , respectively.

Leases

Leases	9 Months Ended
	Sep. 30, 2024
Leases [Abstract]
Leases	9. LEASES The Company leases real estate in the form of office space and data center facilities. Generally, at the inception of the contract, the term for real estate leases ranges from 1 to 17 years and the term for equipment leases is 1 to 3 years. Some real estate leases include options to renew that can extend the original term by 3 to 5 years. The components of lease expense for the three and nine months ended September 30, 2024 and 2023 were as follows (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Operating lease costs $ 1,937 $ 1,361 $ 4,644 $ 4,350 Variable lease costs 1,228 881 3,422 2,782 Total lease costs $ 3,165 $ 2,242 $ 8,066 $ 7,132 During the three months ended September 30, 2024 and 2023 , the Company made cash payments for operating leases of $ 2.4 million and $ 1.8 million, respectively. During the nine months ended September 30, 2024 and 2023 , the Company made cash payments for operating leases of $ 6.2 million and $ 3.8 million, respectively. During the nine months ended September 30, 2024 , the Company obtained operating lease assets in exchange for lease liabilities of $ 0.9 million. During the nine months ended September 30, 2023 , the Company did no t obtain any operating lease assets in exchange for lease liabilities.

Goodwill and Intangible Assets

Goodwill and Intangible Assets	9 Months Ended
	Sep. 30, 2024
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill and Intangible Assets	10. GOODWILL AND INTANGIBLE ASSETS Goodwill and intangible assets are primarily the result of business acquisitions. The Company performs its annual impairment assessment of goodwill and indefinite life intangible assets as of November 30 of each year. No impairments to goodwill or indefinite life intangible assets were recorded during the three and nine months ended September 30, 2024. In May 2023, the Company's China reporting unit experienced adverse impacts as a result of changes in market conditions and increases in interest rates which contributed to reduced forecasted revenues and reduced projected future cash flows. As a result of these adverse impacts, the Company performed an interim quantitative assessment of goodwill impairment by comparing the fair value of its China reporting unit to its carrying value, including goodwill. When performing the assessment, the Company determined the fair value of its China reporting unit based on forecasted future cash flows. Based on the Company's forecast of the future cash flows of its China reporting unit, it was determined the carrying value of goodwill for its China reporting unit was impaired and the Company recorded a goodwill impairment charge of $ 77.4 million. When performing the quantitative impairment assessment, the Company used a quantitative approach to measure the fair value of its China reporting unit using a discounted cash flow approach, which is a Level 3 measurement. The discounted cash flow analysis requires significant judgments, including estimates of future cash flows, which are dependent on internal forecasts and determination of the Company’s weighted average cost of capital, which is risk-adjusted to reflect the specific risk profile of the reporting unit being tested. The weighted average cost of capital used for the China reporting unit in the Company’s analysis was 12.5 %. As of November 30, 2023, the Company performed a qualitative assessment for its remaining reporting unit with goodwill and its trademark indefinite life intangible assets. The Company determined there were no indicators of impairment and that it was more likely than not that the fair value of the reporting unit and trademarks were greater than their carrying values and therefore performing the next step of the impairment test was unnecessary. The following table presents the gross amount, accumulated impairment loss and carrying amount of goodwill as of September 30, 2024 and December 31, 2023 (in thousands): Accumulated Net Gross Amount Impairment Loss Carrying Amount Balance as of September 30, 2024 $ 1,520,926 $ ( 103,202 ) $ 1,417,724 Balance as of December 31, 2023 1,520,926 ( 103,202 ) 1,417,724 The accumulated impairment loss as of December 31, 2023 was due to the impairment charge discussed above of $ 77.4 million and an impairment charge of $ 25.8 million recognized during the year ended December 31, 2019. There were no changes in the carrying amount of goodwill during the three and nine months ended September 30, 2024. Intangible Assets — No intangible asset impairments were recorded during the three and nine months ended September 30, 2024. During the nine months ended September 30, 2023, the Company recorded an impairment charge to its China reporting unit's customer relationships and acquired technologies intangible assets. The Company's forecast of the revenue and expense cash flow of the China reporting unit indicated the carrying amounts of the intangible assets were no t recoverable and therefore the Company recorded an impairment charge of $ 5.3 million. The intangible assets balance as of September 30, 2024 is reflected below (in thousands): Weighted- Average Estimated Remaining Gross Net Useful Life Useful Life Carrying Accumulated Carrying (Years) (Years) Amount Amortization Amount Customer relationships 18 10.6 $ 1,291,830 $ ( 532,880 ) $ 758,950 Acquired technologies 7 4.3 184,640 ( 181,668 ) 2,972 Subtotal 1,476,470 ( 714,548 ) 761,922 Trademarks—indefinite life 190,470 — 190,470 Total intangible assets $ 1,666,940 $ ( 714,548 ) $ 952,392 The intangible assets balance as of December 31, 2023 is reflected below (in thousands): Weighted- Average Estimated Remaining Gross Net Useful Life Useful Life Carrying Accumulated Carrying (Years) (Years) Amount Amortization Amount Customer relationships 16 – 18 11.3 $ 1,291,830 $ ( 479,054 ) $ 812,776 Acquired technologies 3 – 7 1.7 184,640 ( 172,840 ) 11,800 Subtotal 1,476,470 ( 651,894 ) 824,576 Trademarks—indefinite life 190,470 — 190,470 Total intangible assets $ 1,666,940 $ ( 651,894 ) $ 1,015,046 Amortization expense for intangible assets was $ 18.1 million and $ 24.5 million for the three months ended September 30, 2024 and 2023, respectively. Amortization expense for intangible assets was $ 62.7 million and $ 73.9 million for the nine months ended September 30, 2024 and 2023, respectively. Future amortization expense for the remainder of the year ended December 31, 2024 and the following four years ended December 31 and thereafter for intangible assets as of September 30, 2024 is as follows (in thousands): Years Ending December 31: 2024 18,114 2025 72,454 2026 72,454 2027 72,454 2028 72,454 Thereafter 453,992 Total $ 761,922

Accrued Expenses

Accrued Expenses	9 Months Ended
	Sep. 30, 2024
Payables and Accruals [Abstract]
Accrued Expenses	11. ACCRUED EXPENSES Accrued expenses as of September 30, 2024 and December 31, 2023 consists of the following (in thousands): September 30, December 31, 2024 2023 Compensation $ 33,711 $ 54,593 Professional services 6,459 2,183 Software license agreements 4,613 2,233 Sales tax 3,587 2,968 Royalties and licenses 3,505 4,381 Employee insurance benefits 2,938 2,572 Other 2,785 2,548 Total accrued expenses $ 57,598 $ 71,478

Other Liabilities

Other Liabilities	9 Months Ended
	Sep. 30, 2024
Other Liabilities Disclosure [Abstract]
Other Liabilities	12. OTHER LIABILITIES Other liabilities as of September 30, 2024 and December 31, 2023 consists of the following (in thousands): September 30, December 31, 2024 2023 Income taxes payable—non-current $ 3,937 $ 3,937 Software license agreements 3,609 1,004 Deferred revenue—non-current 1,770 1,373 Contingent consideration — 100 Total other liabilities $ 9,316 $ 6,414

Long-Term Debt

Long-Term Debt	9 Months Ended
	Sep. 30, 2024
Debt Disclosure [Abstract]
Long-Term Debt	13. LONG-TERM DEBT On September 21, 2021, CCC Intelligent Solutions Inc., an indirect wholly-owned subsidiary of the Company, together with certain of the Company’s subsidiaries acting as guarantors entered into a credit agreement (as amended, the "2021 Credit Agreement"). The proceeds of the 2021 Credit Agreement and cash on hand were used to repay all outstanding borrowings under the Company's previous credit agreement. The 2021 Credit Agreement consists of an $ 800.0 million term loan ("Term B Loan") and a revolving credit facility for an aggregate principal amount of $ 250.0 million (the "2021 Revolving Credit Facility" and together with the Term B Loan, the "2021 Credit Facilities"). The 2021 Revolving Credit Facility has a sublimit of $ 75.0 million for letters of credit. The Company received proceeds of $ 798.0 million, net of debt discount of $ 2.0 million, related to the Term B Loan. As of September 30, 2024 and December 31, 2023 , the unamortized debt discount was $ 1.2 million and $ 1.4 million, respectively. The Company incurred $ 9.8 million in financing costs related to the Term B Loan. These costs were recorded to a contra debt account and are being amortized to interest expense over the term of the Term B Loan using the effective interest method. As of September 30, 2024 and December 31, 2023 , the unamortized financing costs were $ 6.1 million and $ 7.1 million, respectively. The Term B Loan requires quarterly principal payments of $ 2.0 million until June 30, 2028 , with the remaining outstanding principal amount required to be paid on the maturity date, September 21, 2028 . If the Company's leverage ratio, as defined in the 2021 Credit Agreement, is greater than 3.5, the Term B Loan requires a principal prepayment, subject to certain exceptions, in connection with the receipt of proceeds from certain asset sales, casualty events, and debt issuances by the Company, and up to 50 % of annual excess cash flow, as defined in and as further set forth in the 2021 Credit Agreement. When a principal prepayment is required, the prepayment offsets the future quarterly principal payments of the same amount. As of December 31, 2023 , the Company's leverage ratio did not exceed the 3.5 threshold and the Company was not subject to the annual excess cash flow calculation and, as such, was no t required to make a principal prepayment. As of September 30, 2024 and December 31, 2023, the amount outstanding on the Term B Loa n is $ 778.0 million and $ 784.0 million, respectively, of which $ 8.0 million is classified as current in the accompanying condensed consolidated balance sheets. Borrowings under the 2021 Credit Facilities bear interest at rates based on the ratio of CCC Intelligent Solutions Inc. and certain of its subsidiaries’ consolidated first lien net indebtedness to consolidated EBITDA for applicable periods specified in the 2021 Credit Agreement. In May 2023, the Company entered into Amendment No. 1 to the 2021 Credit Agreement (the "First Amendment") to establish the Secured Overnight Financing Rate ("SOFR") as the benchmark rate for determining the applicable interest rate, replacing the London Interbank Offer Rate ("LIBOR"). No other terms, including the amount of borrowings, required payments or maturity date, were changed as a result of the First Amendment. The Company did not incur significant costs associated with the Amendment. Subsequent to the execution of the First Amendment, the interest rate per annum applicable to the loans is based on a fluctuating rate of interest equal to the sum of an applicable rate and term SOFR (other than with respect to Euros, the Euro Interbank Offer Rate ("EURIBOR") and with respect to British Pounds Sterling, Sterling Overnight Indexed Average ("SONIA")) with a term, as selected by the Company, of one, three or six months (subject to (x) in the case of term loans, a 0.50 % per annum floor and (y) in the case of revolving loans, a 0.00 % per annum floor). Prior to the execution of the First Amendment, the interest rate per annum applicable to the loans was based on a fluctuating rate of interest equal to the sum of an applicable rate and, at the Company’s election from time to time, either: (1) a base rate determined by reference to the highest of (a) the rate last quoted by the Wall Street Journal as the "prime rate," (b) the federal funds effective rate plus 0.50 %, (c) one-month LIBOR plus 1.00 % and (d) with respect to the Term B Loan, 1.50 % and with respect to the 2021 Revolving Credit Facility, 1.00 %, or (2) a Eurocurrency rate determined by reference to LIBOR (other than with respect to Euros, EURIBOR and with respect to British Pounds Sterling, SONIA) with a term, as selected by the Company, of one, three or six months (subject to (x) in the case of term loans, a 0.50 % per annum floor and (y) in the case of revolving loans, a 0.00 % per annum floor). In September 2024, the Company entered into Amendment No. 2 to the 2021 Credit Agreement (the "Second Amendment") to (i) remove the SOFR credit adjustment applicable to the 2021 Revolving Credit Facility and (ii) reduce the applicable interest rate for the 2021 Revolving Credit Facility by 0.25 %. Additionally, the maturity date for the 2021 Revolving Credit Facility was extended to September 23, 2029, subject to a springing maturity date of June 22, 2028 if greater than $ 234.0 million of the initial Term B Loan remains outstanding as of such date. At the time of entering into the 2021 Credit Agreement, the Company incurred $ 3.1 million in financing costs related to the 2021 Revolving Credit Facility. The Company incurred $ 0.7 million in financing costs related to the Second Amendment. These costs were recorded to a deferred financing fees asset account and are being amortized to interest expense over the term of the 2021 Revolving Credit Facility. As of September 30, 2024 and December 31, 2023 , the deferred financing fees asset balance was $ 1.8 million and $ 1.7 million, respectively. A quarterly commitment fee of up to 0.50 % is payable on the unused portion of the 2021 Revolving Credit Facility. During the three months ended September 30, 2024 and 2023 , the weighted-average interest rate on the outstanding borrowings under the Term B Loan was 7.8 % and 7.7 % , respectively. During the nine months ended September 30, 2024 and 2023 , the weighted-average interest rate on the outstanding borrowings under the Term B Loan was 7.8 % and 7.3 % , respectively. The Company has an outstanding standby letter of credit for $ 0.7 million which reduces the amount available to be borrowed under the 2021 Revolving Credit Facility. As of September 30, 2024 and December 31, 2023 , $ 249.3 million was available to be borrowed. The terms of the 2021 Credit Agreement include a financial covenant which requires that, at the end of each fiscal quarter, if the aggregate amount of borrowings under the 2021 Revolving Credit Facility exceeds 35 % of the aggregate commitments of the Company, the leverage ratio of CCC Intelligent Solutions Inc. and certain of its subsidiaries cannot exceed 6.25 to 1.00 . Borrowings under the 2021 Revolving Credit Facility did not exceed 35% of the aggregate commitments and the Company was not subject to the leverage test as of September 30, 2024 or December 31, 2023. Long-term debt as of September 30, 2024 and December 31, 2023 consists of the following (in thousands): September 30, December 31, 2024 2023 Term B Loan $ 778,000 $ 784,000 Term B Loan—discount ( 1,245 ) ( 1,436 ) Term B Loan—deferred financing fees ( 6,116 ) ( 7,060 ) Term B Loan—Net of discount & fees 770,639 775,504 Less: Current portion ( 8,000 ) ( 8,000 ) Total long-term debt—Net of current portion $ 762,639 $ 767,504 Interest Rate Caps —In August 2022, the Company entered into two interest rate cap agreements to reduce its exposure to increases in interest rates applicable to its floating rate long-term debt. In May 2023, the Company transitioned the referenced interest rate within the two interest rate cap agreements from LIBOR to SOFR by terminating the original agreements and simultaneously entering into new agreements. The terms of the new agreements were unchanged except for the referenced interest rate. The interest rate cap agreements have an aggregate notional amount of $ 600.0 million and a one-month SOFR cap rate of 4.00 % through their expiration in July 2025. Cash received related to the interest rate cap agreements was $ 2.1 million and $ 1.9 million for the three months ended September 30, 2024 and 2023, respectively. Cash received related to the interest rate cap agreements was $ 6.1 million and $ 4.4 million for the nine months ended September 30, 2024 and 2023, respectively. As of September 30, 2024 and December 31, 2023 , the aggregate fair value of the interest rate cap agreements was $ 1.4 million and $ 6.2 million, respectively (see Note 4).

Redeemable Non-Controlling Inte

Redeemable Non-Controlling Interest	9 Months Ended
	Sep. 30, 2024
Noncontrolling Interest [Abstract]
Redeemable Non-Controlling Interest	14. REDEEMABLE NON-CONTROLLING INTEREST On March 12, 2020 (the "Close Date"), the Company closed a stock purchase agreement (the "Stock Purchase Agreement") with a third-party investor (the "Investor") for purchase by the Investor of Series A Preferred Stock in CCCIS Cayman Holdings Limited ("CCC Cayman"), the parent of the Company’s China operations. On the Close Date, CCC Cayman, a subsidiary of the Company, issued 1,818 shares of Series A Preferred Stock (the "Preferred Shares") at $ 7,854 per share to the Investor for net proceeds of $ 14.2 million. As of September 30, 2024 and December 31, 2023, on an as-converted basis, the Preferred Shares represent an aggregate 10.0 % ownership interest of the issued and outstanding capital stock of CCC Cayman, or 8.6 % on a fully-diluted basis. The Preferred Shares are redeemable upon an actual or deemed redemption event as defined in the Stock Purchase Agreement or at the option of the Investor beginning on the five-year anniversary of the Close Date, if an actual or deemed redemption event has not yet occurred. The redemption price, as defined by the Stock Purchase Agreement, is equal to the original issue price of the Preferred Shares, plus 10.0 % compound interest per annum on the Preferred Share issue price, plus any declared but unpaid dividends on the Preferred Shares. The Preferred Shares do not participate in net income or losses. As of September 30, 2024 and December 31, 2023, the Investor’s ownership in CCC Cayman is classified in mezzanine equity as a redeemable non-controlling interest, because it is redeemable on an event that is not solely in the control of the Company. In May 2023, the Company determined it was probable the non-controlling interest would become redeemable and began to accrete the non-controlling interest to its redemption value. Changes in the carrying value of the non-controlling interest are recorded as adjustments to additional paid-in capital. The activity impacting the redeemable non-controllable interest during the three and nine months ended September 30, 2024 and 2023 is presented below (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Balance at beginning of period $ 18,947 $ 14,494 $ 16,584 $ 14,179 Accretion of redeemable non-controlling interest 1,320 1,010 3,683 1,325 Balance at end of period $ 20,267 $ 15,504 $ 20,267 $ 15,504

Capital Stock

Capital Stock	9 Months Ended
	Sep. 30, 2024
Stockholders' Equity Note [Abstract]
Capital Stock	15. Capital stock Preferred Stock —The Company is authorized to issue up to 100,000,000 shares of undesignated preferred stock with a par value of $ 0.0001 per share with such designations, voting and other rights and preferences as may be determined from time to time by the Company’s board of directors. As of September 30, 2024 , there were no shares of preferred stock issued or outstanding. Common Stock —The Company is authorized to issue up to 5,000,000,000 shares of common stock with a par value of $ 0.0001 per share. Each holder of common stock is entitled to one vote for each share of common stock held of record by such holder on all matters voted upon by the stockholders, subject to the restrictions set out in the Company's certificate of incorporation. Holders of common stock are entitled to receive any dividends as may be declared from time to time by the board of directors. Upon a liquidation event, subject to the rights of the holders of any preferred stock issued and outstanding at such time, any distribution shall be made on a pro rata basis to the common stockholders. There were 625,325,706 and 603,128,781 shares of common stock issued and outstanding as of September 30, 2024 and December 31, 2023, respectively. Secondary Offerings —During the nine months ended September 30, 2024, certain existing stockholders completed secondary offerings where the selling stockholders sold an aggregate of 171.5 million shares of the Company's common stock. The Company did no t receive proceeds from the sale of the shares by the selling stockholders. In connection with secondary offerings, the Company incurred costs of $ 0.1 and $ 2.0 million during the three and nine months ended September 30, 2024, respectively, included within general and administrative expenses on the condensed consolidated statement of operations and comprehensive income (loss) .

Stock Incentive Plans

Stock Incentive Plans	9 Months Ended
	Sep. 30, 2024
Share-Based Payment Arrangement [Abstract]
Stock Incentive Plans	16. STOCK INCENTIVE PLANS In July 2021, the 2021 Equity Incentive Plan (the "2021 Plan") was adopted and approved by the Company's board of directors and stockholders. Restricted Stock Units — The table below summarizes the restricted stock unit ("RSU") activity for the nine months ended September 30, 2024: Weighted- Average Shares Fair Value Unvested RSUs—December 31, 2023 36,329,881 $ 10.56 Granted 10,371,334 11.85 Vested ( 14,007,032 ) 10.77 Forfeited ( 1,146,672 ) 10.57 Unvested RSUs—September 30, 2024 31,547,511 10.89 During the nine months ended September 30, 2024 , the Company granted 10,371,334 RSUs, of which 8,099,251 have time-based vesting requirements, and 2,272,083 have performance-based vesting requirements. During the nine months ended September 30, 2024 , 14,007,032 RSUs vested, of which 4,972,134 were withheld for employee tax obligations. During the year ended December 31, 2023, the Company's board of directors approved modifications to the performance-based RSUs subject to a market condition. The modifications included: (i) the extension of the performance period by one year, (ii) a change to the performance criteria, (iii) a change to the number of units to be issued depending on performance and (iv) for certain grants, imposing a maximum number of units to be issued depending on performance equal to 100 % of the target. The modification to the performance-based RSUs subject to a market condition resulted in incremental stock-based compensation expense of $ 67.0 million, which is being recognized ratably over the modified performance periods. Stock Options — The table below summarizes the stock option activity for the nine months ended September 30, 2024: Weighted- Average Weighted- Remaining Aggregate Average Contractual Intrinsic Exercise Life Value Shares Price (in years) (in thousands) Options outstanding—December 31, 2023 35,788,469 $ 2.96 4.0 $ 301,563 Exercised ( 8,743,936 ) 2.74 Forfeited and canceled ( 11,920 ) 3.40 Options outstanding—September 30, 2024 27,032,613 $ 3.04 3.4 $ 216,631 Options exercisable—September 30, 2024 26,171,215 $ 2.91 3.3 $ 212,962 Options vested and expected to vest—September 30, 2024 27,008,353 $ 3.03 3.3 $ 216,537 The fair value of the options which vested during the nine months ended September 30, 2024 was $ 2.1 million. Cayman Equity Incentive Plan —In December 2022, the Company adopted the CCCIS Cayman Holdings Employees Equity Incentive Plans ("Cayman Incentive Plans"), which provide for the issuance of stock option awards in CCC Cayman ("Cayman Awards") to eligible employees of the Company's China subsidiaries. Awards under the Cayman Incentive Plans are settled in cash and thus accounted for as liability awards. Awards granted under the Cayman Incentive Plans have time-based vesting and expire on the tenth anniversary of the grant date. During the nine months ended September 30, 2024 , the Company granted 761,743 stock options under the Cayman Incentive Plans. The exercise price of the options granted is equal to the fair value of the underlying shares at the grant date. As of September 30, 2024 and December 31, 2023 , 2,373,542 and 1,735,900 , respectively, of stock options under the Cayman Incentive Plans are outstanding. Employee Stock Purchase Plan —In July 2021, the Company adopted the CCC 2021 Employee Stock Purchase Plan ("ESPP"). During the nine months ended September 30, 2024, 608,891 shares were sold under the ESPP. The fair value of the ESPP purchase rights sold during the nine months ended September 30, 2024 was estimated using the Black-Scholes option pricing model with the following assumptions: Expected term (in years) 0.5 Expected volatility 25 %- 29 % Expected dividend yield 0 % Risk-free interest rate 5.2 %- 5.5 % Stock-Based Compensation —Stock-based compensation expense has been recorded in the accompanying condensed consolidated statements of operations and comprehensive income (loss) as follows for the three and nine months ended September 30, 2024 and 2023 (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Cost of revenues $ 2,297 $ 2,396 $ 7,051 $ 6,595 Research and development 12,164 6,359 34,750 18,833 Sales and marketing 6,637 9,257 19,150 25,264 General and administrative 21,027 21,739 66,270 53,779 Total stock-based compensation expense $ 42,125 $ 39,751 $ 127,221 $ 104,471 As of September 30, 2024 , there was $ 185.3 million of unrecognized stock compensation expense related to unvested time-based awards which is expected to be recognized over a weighted-average period of 2.6 years. As of September 30, 2024 , there was $ 53.5 million of unrecognized stock-based compensation expense related to unvested performance-based awards which is expected to be recognized over a weighted-average period of 1.2 years.

Warrants

Warrants	9 Months Ended
	Sep. 30, 2024
Warrants and Rights Note Disclosure [Abstract]
Warrants	17. WARRA NTS Upon consummation of the Business Combination, the Company assumed warrants sold in a private placement ("Private Warrants") issued by Dragoneer. On May 9, 2024 ("Redemption Date"), the Company redeemed all of the outstanding Private Warrants for an aggregate of 3,809,200 shares of the Company's common stock. The holder of the Private Warrants received 0.214 shares of common stock for each Private Warrant exchanged. No cash was paid by the Company in exchange for the redeemed Private Warrants. The Private Warrants were valued on the Redemption Date using the Black-Scholes option pricing model with the following assumptions: Expected term (in years) 2.2 Expected volatility 31 % Expected dividend yield 0 % Risk-free interest rate 4.80 % The estimated fair value of each Private Warrant using the Company's stock price on the Redemption Date and above assumptions was $ 2.09 . Following the redemption, the Company had no Private Warrants outstanding. As of December 31, 2023 , the Company had 17,800,000 Private Warrants outstanding. Due to the redemption in May 2024, the Company did no t recognize any income or expense as a change in fair value of warrant liabilities during the three months ended September 30, 2024. The Company recognized expense of $ 26.2 million as a change in fair value of warrant liabilities in the condensed consolidated statements of operations and comprehensive income (loss) for the three months ended September 30, 2023. The Company recognized income of $ 14.4 million and expense of $ 45.4 million as a change in fair value of warrant liabilities in the condensed consolidated statements of operations and comprehensive income (loss) for the nine months ended September 30, 2024 and 2023, respectively. As of December 31, 2023 , the Company’s warrant liability was $ 51.5 million.

Commitments

Commitments	9 Months Ended
	Sep. 30, 2024
Commitments and Contingencies Disclosure [Abstract]
Commitments	18. COMMITMENTS Purchase Obligations —The Company has long-term agreements with suppliers and other parties related to licensing data used in its services, outsourced data center, disaster recovery and SaaS that expire at various dates through 2031 . During the nine months ended September 30, 2024, the Company entered into purchase agreements with suppliers which include total minimum purchase commitments of $ 29.6 million, $ 31.3 million and $ 50.1 million during the years ending December 31, 2025, 2026 and 2027, respectively. As of September 30, 2024, there were no other material changes from the amounts disclosed as of December 31, 2023. Guarantees— The Company’s services and solutions are typically warranted to perform in a manner consistent with general industry standards that are reasonably applicable and substantially in accordance with the Company’s services and solutions documentation under normal use and circumstances. The Company’s services and solutions are generally warranted to be performed in a professional manner and to materially conform to the specifications set forth in the related customer contract. The Company’s arrangements also include certain provisions for indemnifying customers against liabilities, subject to customary limitations, if its services and solutions infringe a third party’s intellectual property rights. To date, the Company has not incurred any material costs as a result of such indemnifications or commitments and has not accrued any liabilities related to such obligations in the accompanying consolidated financial statements. Employment Agreements —The Company is a party to employment agreements with key employees that provide for compensation and certain other benefits. These agreements also provide for severance and bonus payments under certain circumstances.

Legal Proceedings and Contingen

Legal Proceedings and Contingencies	9 Months Ended
	Sep. 30, 2024
Legal Proceedings And Contingencies [Abstract]
Legal Proceedings and Contingencies	19. LEGAL PROCEEDINGS AND CONTINGENCIES In the ordinary course of business, the Company is from time to time, involved in various pending or threatened legal actions. The litigation process is inherently uncertain, and it is possible that the resolution of such matters might have a material adverse effect upon the Company’s consolidated financial condition and/or results of operations. The Company’s management believes, based on current information, matters currently pending or threatened are not expected to have a material adverse effect on the Company’s consolidated financial position or results of operations.

Related Parties

Related Parties	9 Months Ended
	Sep. 30, 2024
Related Party Transactions [Abstract]
Related Parties	20. ReLATED PARTIES The Company has engaged in transactions within the ordinary course of business with entities affiliated with its principal equity owners and directors. The following table summarizes revenues recognized and expenses incurred with entities affiliated with one of its principal equity owners and directors for the three and nine months ended September 30, 2024 and 2023 (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Revenues Credit card processing $ 379 $ 278 $ 982 $ 786 Expenses Employee health insurance benefits 691 663 2,544 2,484 Board of director fees for services, including related travel and out-of-pocket reimbursements * 77 328 230 IT security software 128 * 383 * Human resources support services ^ 69 ^ 248 * Not significant. ^ As of September 30, 2024, the entity which provides human resources support services is no longer a related party. The Company had a related party payable due to its employee health insurance benefits vendor for $ 0.2 million and $ 0.5 million as of September 30, 2024 and December 31, 2023, respectively.

Other (Expense) Income - Net

Other (Expense) Income - Net	9 Months Ended
	Sep. 30, 2024
Other Income, Nonoperating [Abstract]
Other (Expense) Income - Net	21. OTHER (EXPENSE) INCOME — NET Other (expense) income—Net consists of the following (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 (Loss) gain from change in fair value of derivative instruments $ ( 4,641 ) $ ( 446 ) $ ( 4,775 ) $ 563 Income from derivative instruments 2,055 — 6,094 — Other (expense) income—Net ( 1 ) 182 287 551 Total other (expense) income—Net $ ( 2,587 ) $ ( 264 ) $ 1,606 $ 1,114

Net Income (Loss) Per Share

Net Income (Loss) Per Share	9 Months Ended
	Sep. 30, 2024
Earnings Per Share [Abstract]
Net Income (Loss) Per Share	22. NET INCOME (LOSS) PER SHARE The Company calculates basic earnings per share by dividing the net income (loss) attributable to common stockholders by the weighted average number of shares of common stock outstanding for the period. The diluted earnings per share is computed by assuming the exercise, settlement and vesting of all potential dilutive common stock equivalents outstanding for the period using the treasury stock method. The Company excludes common stock equivalent shares from the calculation if their effect is anti-dilutive. In a period where the Company is in a net loss position, the diluted loss per share is calculated using the basic share count. The following table sets forth a reconciliation of the numerator and denominator used to compute basic and diluted earnings per share of common stock (in thousands, except for share and per share data). For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Numerator Net income (loss) $ 4,132 $ ( 21,202 ) $ 24,980 $ ( 116,362 ) Accretion of redeemable non-controlling interest ( 1,320 ) ( 1,010 ) ( 3,683 ) ( 1,325 ) Net income (loss) attributable to common stockholders $ 2,812 $ ( 22,212 ) $ 21,297 $ ( 117,687 ) Denominator Weighted average shares of common stock—basic 615,857,231 624,976,557 608,073,087 620,841,922 Dilutive effect of stock-based awards 26,547,286 — 30,996,404 — Weighted average shares of common stock—diluted 642,404,517 624,976,557 639,069,491 620,841,922 Net income (loss) per share: Basic $ 0.00 $ ( 0.04 ) $ 0.04 $ ( 0.19 ) Diluted $ 0.00 $ ( 0.04 ) $ 0.03 $ ( 0.19 ) Approximately 344,640 and 32,593,648 common stock equivalent shares were excluded from the computation of diluted per share amounts for the three months ended September 30, 2024 and 2023, respectively, because their effect was anti-dilutive. Approximately 57,487 and 31,454,944 common stock equivalent shares were excluded from the computation of diluted per share amounts for the nine months ended September 30, 2024 and 2023, respectively, because their effect was anti-dilutive. As part of the Business Combination, 8,625,000 shares issued and held by Dragoneer (the "Sponsor Vesting Shares") became non-transferable and subject to forfeiture on the tenth anniversary of the closing of the Business Combination if neither of the defined triggering events has occurred. The Sponsor Vesting Shares are issued and outstanding as of September 30, 2024 and December 31, 2023 and excluded from the weighted average number of shares of common stock outstanding until the vesting requirement is met and the restriction is removed.

Segment Information And Informa

Segment Information And Information About Geographic Areas	9 Months Ended
	Sep. 30, 2024
Segment Reporting [Abstract]
Segment Information And Information About Geographic Areas	23. SEGMENT INFORMATION and information about geographic areas The Company operates in one operating segment. The chief operating decision maker for the Company is the chief executive officer. The chief executive officer reviews financial information presented on a consolidated basis, accompanied by information about revenue by type of service and geographic region, for purposes of allocating resources and evaluating financial performance. Revenues by geographic area, presented based upon the location of the customer are as follows (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 United States $ 236,761 $ 219,573 $ 693,322 $ 632,572 China 1,720 1,574 5,014 5,205 Total revenues $ 238,481 $ 221,147 $ 698,336 $ 637,777 Software, equipment and property—Net by geographic area are as follows (in thousands): September 30, December 31, 2024 2023 United States $ 178,236 $ 160,064 China 226 352 Total software, equipment and property—Net $ 178,462 $ 160,416

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	9 Months Ended
	Sep. 30, 2024
Accounting Policies [Abstract]
Basis of Presentation	Basis of Presenta tion —The condensed consolidated balance sheets as of September 30, 2024 and December 31, 2023, the condensed consolidated statements of operations and comprehensive income (loss) for the three and nine months ended September 30, 2024 and 2023, the condensed consolidated statements of mezzanine equity and stockholders’ equity for the three and nine months ended September 30, 2024 and 2023, and the condensed consolidated statements of cash flows for the nine months ended September 30, 2024 and 2023 have been prepared by the Company and have not been audited. In the opinion of management, all adjustments (which include only normal recurring adjustments except where disclosed) necessary for the fair presentation of the financial position, results of operations and cash flows have been made. The results of operations for any interim period are not necessarily indicative of the results to be expected for the full year or any future period. The accompanying condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles ("GAAP") for interim financial information and in accordance with the instructions to Form 10-Q and Regulation S-X of the Securities and Exchange Commission ("SEC"). The preparation of the condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Certain information and footnote disclosures normally included in consolidated financial statements prepared in accordance with GAAP have been condensed or omitted, pursuant to the rules and regulations of the SEC for interim financial reporting. Accordingly, the condensed consolidated financial statements may not include all the information and footnotes necessary for a complete presentation of the Company's financial position, results of operations or cash flows. These condensed consolidated financial statements should be read in conjunction with the Company's audited consolidated financial statements and notes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 2023. The Company's significant accounting policies are described in Note 2, Summary of Significant Accounting Policies, to the consolidated financial statements included in the Company's Annual Report on Form 10-K for the year ended December 31, 2023. There have been no material changes to the significant accounting policies since December 31, 2023 .
Basis of Accounting	Basis of Accounting —The accompanying condensed consolidated financial statements are prepared in accordance with GAAP and include the accounts of the Company and its wholly-owned and majority-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. The condensed consolidated financial statements include 100% of the accounts of wholly-owned and majority-owned subsidiaries and the ownership interest of the minority investor is recorded as a non-controlling interest in a subsidiary.
Use of Estimates	Use of Estimates —The preparation of the condensed consolidated financial statements requires management to make estimates and assumptions that affect the reported amounts, and the disclosures of contingent amounts, in the Company’s condensed consolidated financial statements and the accompanying notes. Although the Company regularly assesses these estimates, actual results could differ from those estimates. Changes in estimates are recorded in the period in which they become known. The Company bases its estimates on historical experience and various other assumptions that it believes to be reasonable under the circumstances. Actual results could differ from management’s estimates if past experience or other assumptions are not substantially accurate. Significant estimates in these condensed consolidated financial statements include the estimation of contract transaction prices, the determination of the amortization period for contract assets, the valuation of goodwill and intangible assets, the valuation of the warrant liabilities, and the estimates and assumptions associated with stock incentive plans.
Reclassifications	Reclassifications — Certain reclassifications of prior period amounts have been made to conform to the current period presentation. For the three and nine months ended September 30, 2024, changes in the fair value of the Company's interest rate cap agreements are recognized within other (expense) income—net in the condensed consolidated statements of operations and comprehensive income (loss). Corresponding amounts recognized during the three and nine months ended September 30, 2023, were previously classified as a change in fair value of derivative instruments and have been reclassified to conform to the current period presentation. The amounts reclassified had no impact on net income (loss) .
Recently Issued Accounting Pronouncements	Recently Issued Accounting Pronouncements —In December 2023, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures. This update requires entities to disclose disaggregated information about their effective tax rate reconciliation as well as expanded information on income taxes paid by jurisdiction. The disclosure requirements will be applied on a prospective basis, with the option to apply them retrospectively. The amendments in this update are effective for fiscal years beginning after December 15, 2024, with early adoption permitted. The Company is evaluating the disclosure requirements related to this update. In November 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures. This update is intended to improve reportable segment disclosure requirements, primarily through additional disclosures about significant segment expenses. The amendments in this update are effective for fiscal years beginning after December 31, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The amendments should be applied retrospectively to all prior periods presented in the financial statements. The Company is evaluating the disclosure requirements related to this update.

Revenue (Tables)

Revenue (Tables)	9 Months Ended
	Sep. 30, 2024
Contract with Customer, Contract Asset, Contract Liability, and Receivable [Abstract]
Summarizes Revenue By Type of Service	The following table summarizes revenue by type of service for the three and nine months ended September 30, 2024 and 2023 (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Software subscriptions $ 229,425 $ 212,497 $ 670,335 $ 611,582 Other 9,056 8,650 28,001 26,195 Total revenues $ 238,481 $ 221,147 $ 698,336 $ 637,777
Summary of Receivables Contract Assets and Contract Liabilities from Contracts with Customers	The opening and closing balances of the Company’s receivables, contract assets and contract liabilities from contracts with customers are as follows (in thousands): September 30, December 31, 2024 2023 Accounts receivables—Net of allowances $ 129,606 $ 102,365 Deferred contract costs 19,707 17,900 Long-term deferred contract costs 21,396 22,302 Other assets (accounts receivable, non-current) 16,451 15,198 Deferred revenues 46,577 43,567 Other liabilities (deferred revenues, non-current) 1,770 1,373
Summary of Deferred Revenue	A summary of the activity impacting deferred revenue balances during the three and nine months ended September 30, 2024 and 2023 is presented below (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Balance at beginning of period $ 48,101 $ 41,203 $ 44,940 $ 36,479 Revenue recognized 1 ( 120,315 ) ( 109,109 ) ( 353,523 ) ( 323,827 ) Additional amounts deferred 1 120,561 110,934 356,930 330,376 Balance at end of period $ 48,347 $ 43,028 $ 48,347 $ 43,028 Classified as: Current $ 46,577 $ 41,885 $ 46,577 $ 41,885 Non-current 1,770 1,143 1,770 1,143 Total deferred revenue $ 48,347 $ 43,028 $ 48,347 $ 43,028 1 Amounts include total revenue deferred and recognized during each respective period.
Summary of Deferred Contract Costs	A summary of the activity impacting the deferred contract costs during the three and nine months ended September 30, 2024 and 2023 is presented below (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Balance at beginning of period $ 41,093 $ 36,351 $ 40,202 $ 36,717 Costs amortized ( 5,651 ) ( 4,705 ) ( 16,222 ) ( 14,128 ) Additional amounts deferred 5,661 4,927 17,123 13,984 Balance at end of period $ 41,103 $ 36,573 $ 41,103 $ 36,573 Classified as: Current $ 19,707 $ 16,994 $ 19,707 $ 16,994 Non-current 21,396 19,579 21,396 19,579 Total deferred contract costs $ 41,103 $ 36,573 $ 41,103 $ 36,573

Fair Value Measurements (Tables

Fair Value Measurements (Tables)	9 Months Ended
	Sep. 30, 2024
Fair Value Disclosures [Abstract]
Fair Value Measurement Inputs and Valuation Techniques	The valuation of the Private Warrants as of December 31, 2023 was determined using the Black-Scholes option pricing model using the following assumptions: December 31, 2023 Expected term (in years) 2.6 Expected volatility 34 % Expected dividend yield 0 % Risk-free interest rate 4.10 %
Summary of Assets and Liabilities Measured at Fair Value on a Recurring Basis	The following table presents the fair value of the assets and liabilities measured at fair value on a recurring basis as of September 30, 2024 (in thousands): Fair Value Level 1 Level 2 Level 3 Assets Interest rate cap $ 1,433 $ — $ 1,433 $ — Total Assets $ 1,433 $ — $ 1,433 $ — Liabilities Contingent consideration related to business acquisition $ 100 $ — $ — $ 100 Total Liabilities $ 100 $ — $ — $ 100 The following table presents the fair value of the assets and liabilities measured at fair value on a recurring basis as of December 31, 2023 (in thousands): Fair Value Level 1 Level 2 Level 3 Assets Interest rate cap $ 6,208 $ — $ 6,208 $ — Total assets $ 6,208 $ — $ 6,208 $ — Liabilities Contingent consideration related to business acquisition $ 100 $ — $ — $ 100 Private warrants 51,501 — 51,501 — Total Liabilities $ 51,601 $ — $ 51,501 $ 100
Summary of Carrying Amounts and Estimated Fair Value of the Financial Instruments	The following table presents the carrying amounts, net of debt discount, and the estimated fair values of the Company’s financial instruments that are not recorded at fair value on the condensed consolidated balance sheets (in thousands): September 30, 2024 December 31, 2023 Carrying Estimated Carrying Estimated Description Amount Fair Value Amount Fair Value Term B Loan, including current portion $ 776,755 $ 777,028 $ 782,564 $ 784,000

Accounts Receivable (Tables)

Accounts Receivable (Tables)	9 Months Ended
	Sep. 30, 2024
Receivables [Abstract]
Schedule of Accounts Receivable, Net	Accounts receivable—Net as of September 30, 2024 and December 31, 2023, consists of the following (in thousands): September 30, December 31, 2024 2023 Accounts receivable $ 133,998 $ 107,939 Allowance for credit losses and sales reserves ( 4,392 ) ( 5,574 ) Accounts receivable—Net $ 129,606 $ 102,365 As of September 30, 2024, two customers each accounted for 11% of accounts receivable. As of December 31, 2023 , no customer accounted for more than 10% of accounts receivable.
Schedule of Changes to the Allowance for Doubtful Accounts and Sales Reserves	Changes to the allowance for credit losses and sales reserves during the three and nine months ended September 30, 2024 and 2023 consist of the following (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Balance at beginning of period $ 4,079 $ 5,874 $ 5,574 $ 5,339 Charges to bad debt and sales reserves 1,270 150 3,029 5,302 Write-offs—Net ( 957 ) ( 972 ) ( 4,211 ) ( 5,589 ) Balance at end of period $ 4,392 $ 5,052 $ 4,392 $ 5,052

Other Current Assets (Tables)

Other Current Assets (Tables)	9 Months Ended
	Sep. 30, 2024
Prepaid Expense and Other Assets, Current [Abstract]
Schedule of Other Current Assets	Other current assets as of September 30, 2024 and December 31, 2023 consists of the following (in thousands): September 30, December 31, 2024 2023 Prepaid service fees $ 8,695 $ 5,992 Prepaid SaaS costs 8,546 7,833 Prepaid insurance 3,376 2,289 Prepaid software and equipment maintenance 1,578 5,547 Other 9,663 10,703 Total other current assets $ 31,858 $ 32,364

Software, Equipment, And Prop_2

Software, Equipment, And Property (Tables)	9 Months Ended
	Sep. 30, 2024
Property, Plant and Equipment [Abstract]
Schedule of Software,Equipment and Property	Software, equipment, and property as of September 30, 2024 and December 31, 2023 consists of the following (in thousands): September 30, December 31, 2024 2023 Software, licenses and database $ 267,917 $ 220,625 Computer equipment 21,923 27,467 Leasehold improvements 30,966 31,046 Building and land 4,910 4,910 Furniture and other equipment 1,332 1,370 Total software, equipment, and property 327,048 285,418 Less accumulated depreciation and amortization ( 148,586 ) ( 125,002 ) Software, equipment, and property—Net $ 178,462 $ 160,416

Leases (Tables)

Leases (Tables)	9 Months Ended
	Sep. 30, 2024
Leases [Abstract]
Summary of Lease Cost	The components of lease expense for the three and nine months ended September 30, 2024 and 2023 were as follows (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Operating lease costs $ 1,937 $ 1,361 $ 4,644 $ 4,350 Variable lease costs 1,228 881 3,422 2,782 Total lease costs $ 3,165 $ 2,242 $ 8,066 $ 7,132

Goodwill and Intangible Assets

Goodwill and Intangible Assets (Tables)	9 Months Ended
	Sep. 30, 2024
Goodwill [Line Items]
Schedule of Gross Amount, Accumulated Impairment Loss, and Carrying Amount of Goodwill	The following table presents the gross amount, accumulated impairment loss and carrying amount of goodwill as of September 30, 2024 and December 31, 2023 (in thousands): Accumulated Net Gross Amount Impairment Loss Carrying Amount Balance as of September 30, 2024 $ 1,520,926 $ ( 103,202 ) $ 1,417,724 Balance as of December 31, 2023 1,520,926 ( 103,202 ) 1,417,724
Summary of Intangible Assets Balance	The intangible assets balance as of September 30, 2024 is reflected below (in thousands): Weighted- Average Estimated Remaining Gross Net Useful Life Useful Life Carrying Accumulated Carrying (Years) (Years) Amount Amortization Amount Customer relationships 18 10.6 $ 1,291,830 $ ( 532,880 ) $ 758,950 Acquired technologies 7 4.3 184,640 ( 181,668 ) 2,972 Subtotal 1,476,470 ( 714,548 ) 761,922 Trademarks—indefinite life 190,470 — 190,470 Total intangible assets $ 1,666,940 $ ( 714,548 ) $ 952,392 The intangible assets balance as of December 31, 2023 is reflected below (in thousands): Weighted- Average Estimated Remaining Gross Net Useful Life Useful Life Carrying Accumulated Carrying (Years) (Years) Amount Amortization Amount Customer relationships 16 – 18 11.3 $ 1,291,830 $ ( 479,054 ) $ 812,776 Acquired technologies 3 – 7 1.7 184,640 ( 172,840 ) 11,800 Subtotal 1,476,470 ( 651,894 ) 824,576 Trademarks—indefinite life 190,470 — 190,470 Total intangible assets $ 1,666,940 $ ( 651,894 ) $ 1,015,046
Schedule of Future Amortization Expense for Intangible Assets	Future amortization expense for the remainder of the year ended December 31, 2024 and the following four years ended December 31 and thereafter for intangible assets as of September 30, 2024 is as follows (in thousands): Years Ending December 31: 2024 18,114 2025 72,454 2026 72,454 2027 72,454 2028 72,454 Thereafter 453,992 Total $ 761,922

Accrued Expenses (Tables)

Accrued Expenses (Tables)	9 Months Ended
	Sep. 30, 2024
Payables and Accruals [Abstract]
Schedule Of Accrued Expenses	Accrued expenses as of September 30, 2024 and December 31, 2023 consists of the following (in thousands): September 30, December 31, 2024 2023 Compensation $ 33,711 $ 54,593 Professional services 6,459 2,183 Software license agreements 4,613 2,233 Sales tax 3,587 2,968 Royalties and licenses 3,505 4,381 Employee insurance benefits 2,938 2,572 Other 2,785 2,548 Total accrued expenses $ 57,598 $ 71,478

Other Liabilities (Tables)

Other Liabilities (Tables)	9 Months Ended
	Sep. 30, 2024
Other Liabilities Disclosure [Abstract]
Summary Of Other Liabilities	Other liabilities as of September 30, 2024 and December 31, 2023 consists of the following (in thousands): September 30, December 31, 2024 2023 Income taxes payable—non-current $ 3,937 $ 3,937 Software license agreements 3,609 1,004 Deferred revenue—non-current 1,770 1,373 Contingent consideration — 100 Total other liabilities $ 9,316 $ 6,414

Long-Term Debt (Tables)

Long-Term Debt (Tables)	9 Months Ended
	Sep. 30, 2024
Debt Disclosure [Abstract]
Summary Of Long Term Debt	Long-term debt as of September 30, 2024 and December 31, 2023 consists of the following (in thousands): September 30, December 31, 2024 2023 Term B Loan $ 778,000 $ 784,000 Term B Loan—discount ( 1,245 ) ( 1,436 ) Term B Loan—deferred financing fees ( 6,116 ) ( 7,060 ) Term B Loan—Net of discount & fees 770,639 775,504 Less: Current portion ( 8,000 ) ( 8,000 ) Total long-term debt—Net of current portion $ 762,639 $ 767,504

Redeemable Non-controlling In_2

Redeemable Non-controlling Interest (Tables)	9 Months Ended
	Sep. 30, 2024
Noncontrolling Interest [Abstract]
Schedule of activities impacting the redeemable non-controllable interest	The activity impacting the redeemable non-controllable interest during the three and nine months ended September 30, 2024 and 2023 is presented below (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Balance at beginning of period $ 18,947 $ 14,494 $ 16,584 $ 14,179 Accretion of redeemable non-controlling interest 1,320 1,010 3,683 1,325 Balance at end of period $ 20,267 $ 15,504 $ 20,267 $ 15,504

Stock Incentive Plans (Tables)

Stock Incentive Plans (Tables)	9 Months Ended
	Sep. 30, 2024
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Schedule of Non-vested Restricted Stock Units Activity	The table below summarizes the restricted stock unit ("RSU") activity for the nine months ended September 30, 2024: Weighted- Average Shares Fair Value Unvested RSUs—December 31, 2023 36,329,881 $ 10.56 Granted 10,371,334 11.85 Vested ( 14,007,032 ) 10.77 Forfeited ( 1,146,672 ) 10.57 Unvested RSUs—September 30, 2024 31,547,511 10.89
Summary of Share-based Compensation Arrangements by Share-based Payment Award	The table below summarizes the stock option activity for the nine months ended September 30, 2024: Weighted- Average Weighted- Remaining Aggregate Average Contractual Intrinsic Exercise Life Value Shares Price (in years) (in thousands) Options outstanding—December 31, 2023 35,788,469 $ 2.96 4.0 $ 301,563 Exercised ( 8,743,936 ) 2.74 Forfeited and canceled ( 11,920 ) 3.40 Options outstanding—September 30, 2024 27,032,613 $ 3.04 3.4 $ 216,631 Options exercisable—September 30, 2024 26,171,215 $ 2.91 3.3 $ 212,962 Options vested and expected to vest—September 30, 2024 27,008,353 $ 3.03 3.3 $ 216,537
Summary of Share-based Payment Arrangement, Expensed and Capitalized, Amount	Stock-Based Compensation —Stock-based compensation expense has been recorded in the accompanying condensed consolidated statements of operations and comprehensive income (loss) as follows for the three and nine months ended September 30, 2024 and 2023 (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Cost of revenues $ 2,297 $ 2,396 $ 7,051 $ 6,595 Research and development 12,164 6,359 34,750 18,833 Sales and marketing 6,637 9,257 19,150 25,264 General and administrative 21,027 21,739 66,270 53,779 Total stock-based compensation expense $ 42,125 $ 39,751 $ 127,221 $ 104,471
2021 Employee Stock Purchase Plan [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Schedule of Share-based Payment Award, Stock Options, Valuation Assumptions	The fair value of the ESPP purchase rights sold during the nine months ended September 30, 2024 was estimated using the Black-Scholes option pricing model with the following assumptions: Expected term (in years) 0.5 Expected volatility 25 %- 29 % Expected dividend yield 0 % Risk-free interest rate 5.2 %- 5.5 %

Warrants (Tables)

Warrants (Tables)	9 Months Ended
	Sep. 30, 2024
Fair Value Measurement Inputs and Valuation Techniques [Table]
Summary of the Private Warrants Valued On the Redemption Date Using the Black-Scholes Option Pricing Model	The Private Warrants were valued on the Redemption Date using the Black-Scholes option pricing model with the following assumptions: Expected term (in years) 2.2 Expected volatility 31 % Expected dividend yield 0 % Risk-free interest rate 4.80 %

Related Parties (Tables)

Related Parties (Tables)	9 Months Ended
	Sep. 30, 2024
Related Party Transactions [Abstract]
Schedule of Revenues, Expenses and Amount Receivable with Entities Affiliated with Principal Owners	The following table summarizes revenues recognized and expenses incurred with entities affiliated with one of its principal equity owners and directors for the three and nine months ended September 30, 2024 and 2023 (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Revenues Credit card processing $ 379 $ 278 $ 982 $ 786 Expenses Employee health insurance benefits 691 663 2,544 2,484 Board of director fees for services, including related travel and out-of-pocket reimbursements * 77 328 230 IT security software 128 * 383 * Human resources support services ^ 69 ^ 248 * Not significant.

Other (Expense) Income - Net (T

Other (Expense) Income - Net (Tables)	9 Months Ended
	Sep. 30, 2024
Other Income, Nonoperating [Abstract]
Schedule of Other (Expense) Income - Net	Other (expense) income—Net consists of the following (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 (Loss) gain from change in fair value of derivative instruments $ ( 4,641 ) $ ( 446 ) $ ( 4,775 ) $ 563 Income from derivative instruments 2,055 — 6,094 — Other (expense) income—Net ( 1 ) 182 287 551 Total other (expense) income—Net $ ( 2,587 ) $ ( 264 ) $ 1,606 $ 1,114

Net Income (Loss) Per Share (Ta

Net Income (Loss) Per Share (Tables)	9 Months Ended
	Sep. 30, 2024
Earnings Per Share [Abstract]
Schedule of Earnings Per Share, Basic and Diluted	The following table sets forth a reconciliation of the numerator and denominator used to compute basic and diluted earnings per share of common stock (in thousands, except for share and per share data). For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 Numerator Net income (loss) $ 4,132 $ ( 21,202 ) $ 24,980 $ ( 116,362 ) Accretion of redeemable non-controlling interest ( 1,320 ) ( 1,010 ) ( 3,683 ) ( 1,325 ) Net income (loss) attributable to common stockholders $ 2,812 $ ( 22,212 ) $ 21,297 $ ( 117,687 ) Denominator Weighted average shares of common stock—basic 615,857,231 624,976,557 608,073,087 620,841,922 Dilutive effect of stock-based awards 26,547,286 — 30,996,404 — Weighted average shares of common stock—diluted 642,404,517 624,976,557 639,069,491 620,841,922 Net income (loss) per share: Basic $ 0.00 $ ( 0.04 ) $ 0.04 $ ( 0.19 ) Diluted $ 0.00 $ ( 0.04 ) $ 0.03 $ ( 0.19 )

Segment Information And Infor_2

Segment Information And Information About Geographic Areas (Tables)	9 Months Ended
	Sep. 30, 2024
Revenues from External Customers and Long-Lived Assets [Line Items]
Schedule of revenues by geographic area	Revenues by geographic area, presented based upon the location of the customer are as follows (in thousands): For the Three Months Ended For the Nine Months Ended September 30, September 30, 2024 2023 2024 2023 United States $ 236,761 $ 219,573 $ 693,322 $ 632,572 China 1,720 1,574 5,014 5,205 Total revenues $ 238,481 $ 221,147 $ 698,336 $ 637,777
Schedule of software, equipment and property, net by geographic area	Software, equipment and property—Net by geographic area are as follows (in thousands): September 30, December 31, 2024 2023 United States $ 178,236 $ 160,064 China 226 352 Total software, equipment and property—Net $ 178,462 $ 160,416

Business Acquisition - Schedule

Business Acquisition - Schedule of Business Acquisition by Acquisition (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Business Acquisition [Line Items]
Fair value of contingent earnout consideration	$ 0	$ 100

Revenue - Summarizes Revenue By

Revenue - Summarizes Revenue By Type of Service (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Contract With Customer Asset And Liability [Line Items]
Revenue from Contract with Customer, Including Assessed Tax	$ 238,481	$ 221,147	$ 698,336	$ 637,777
Software Subscriptions [Member]
Contract With Customer Asset And Liability [Line Items]
Revenue from Contract with Customer, Including Assessed Tax	229,425	212,497	670,335	611,582
Other Services [Member]
Contract With Customer Asset And Liability [Line Items]
Revenue from Contract with Customer, Including Assessed Tax	$ 9,056	$ 8,650	$ 28,001	$ 26,195

Revenue - Additional Informatio

Revenue - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Contract with Customer, Contract Asset, Contract Liability, and Receivable [Abstract]
Revenue remaining performance obligation amount	$ 1,512		$ 1,512
Revenue remaining performance obligation revenue to be recognized year 2023	636		636
Revenue remaining performance obligation revenue to be recognized thereafter	876		876
Deferred revenue, revenue recognized	$ 42.8	$ 37.1	$ 41.1	$ 34.7

Revenue - Summary of Receivable

Revenue - Summary of Receivables Contract Assets and Contract Liabilities from Contracts with Customers (Detail) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023	Sep. 30, 2023
Contract With Customer Asset And Liability [Line Items]
Accounts receivables-Net of allowances	$ 129,606	$ 102,365
Deferred contract costs	19,707	17,900	$ 16,994
Long-term deferred contract costs	21,396	22,302	19,579
Other assets (accounts receivable, non-current)	16,451	15,198
Deferred revenues	46,577	43,567	41,885
Other liabilities (deferred revenues, non-current)	$ 1,770	$ 1,373	$ 1,143

Revenue - Summary of Deferred R

Revenue - Summary of Deferred Revenue (Detail) - USD ($) $ in Thousands		3 Months Ended		9 Months Ended
		Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023
Contract With Customer Liability [Line Items]
Balance at beginning of period		$ 48,101	$ 41,203	$ 44,940	$ 36,479
Revenue recognized	[1]	(120,315)	(109,109)	(353,523)	(323,827)
Additional amounts deferred	[1]	120,561	110,934	356,930	330,376
Balance at end of period		48,347	43,028	48,347	43,028
Classified as:
Current		46,577	41,885	46,577	41,885	$ 43,567
Non-current		1,770	1,143	1,770	1,143	1,373
Total deferred revenue		$ 48,347	$ 43,028	$ 48,347	$ 43,028	$ 44,940
[1] Amounts include total revenue deferred and recognized during each respective period.

Revenue - Summary of Deferred C

Revenue - Summary of Deferred Contract Costs (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023
Capitalized Contract Cost [Line Items]
Balance at beginning of period	$ 41,093	$ 36,351	$ 40,202	$ 36,717
Costs amortized	(5,651)	(4,705)	(16,222)	(14,128)
Additional amounts deferred	5,661	4,927	17,123	13,984
Balance at end of period	41,103	36,573	41,103	36,573
Classified as:
Current	19,707	16,994	19,707	16,994	$ 17,900
Non-current	21,396	19,579	21,396	19,579	22,302
Total deferred contract costs	$ 41,103	$ 36,573	$ 41,103	$ 36,573	$ 40,202

Fair Value Measurements - Addit

Fair Value Measurements - Additional Information (Detail) - USD ($)		3 Months Ended		9 Months Ended		12 Months Ended
	May 09, 2024	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023	Dec. 31, 2019
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Asset Impairment Charges		$ 0		$ 0		$ 77,400,000	$ 25,800,000
Discount rate				10%
Fair Value Adjustment of Warrants		0	$ 26,223,000	$ (14,378,000)	$ 45,403,000
change in Contingent Consideration Liability		0	$ 0	0	$ 0
Fair Value Measurements Recurring [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Derivative assets		1,433,000		1,433,000		6,208,000
Derivative Liability		100,000		100,000		51,601,000
Contingent consideration related to business acquisition [Member] | Fair Value Measurements Recurring [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Derivative Liability		$ 100,000		$ 100,000		$ 100,000
Private Warrants [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Warrants outstanding	0	0		0		17,800,000
Fair Value Adjustment of Warrants	$ 2.09					$ 2.89
Private Warrants [Member] | Fair Value Measurements Recurring [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Derivative Liability						51,501,000
Interest Rate Cap [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Derivative assets		$ 1,400,000		$ 1,400,000		6,200,000
Interest Rate Cap [Member] | Fair Value Measurements Recurring [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Derivative assets		$ 1,433,000		$ 1,433,000		$ 6,208,000

Fair Value Measurements - Fair

Fair Value Measurements - Fair Value Measurement Inputs and Valuation Techniques (Details) - Private Warrants [Member]	May 09, 2024 yr	Dec. 31, 2023 yr
Expected Term (in years) [Member]
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Derivative Liability, Measurement Input	2.2	2.6
Expected Volatility [Member]
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Derivative Liability, Measurement Input	0.31	0.34
Expected Dividend Yield [Member]
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Derivative Liability, Measurement Input	0	0
Risk-free Interest Rate [Member]
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Derivative Liability, Measurement Input	0.048	0.041

Fair Value Measurements - Summa

Fair Value Measurements - Summary of Assets and Liabilities Measured at Fair Value on a Recurring Basis (Detail) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Interest Rate Cap [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Asset	$ 1,400	$ 6,200
Fair Value, Recurring [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Liability	100	51,601
Derivative Asset	1,433	6,208
Fair Value, Recurring [Member] | Contingent consideration related to business acquisition [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Liability	$ 100	$ 100
Derivative Liability, Statement of Financial Position [Extensible Enumeration]	Other Liabilities, Noncurrent	Other Liabilities, Noncurrent
Fair Value, Recurring [Member] | Interest Rate Cap [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Asset	$ 1,433	$ 6,208
Fair Value, Recurring [Member] | Private Warrants [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Liability		$ 51,501
Fair Value, Recurring [Member] | Private Warrants [Member] | Contingent consideration related to business acquisition [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Liability, Statement of Financial Position [Extensible Enumeration]		Other Liabilities, Noncurrent
Fair Value, Recurring [Member] | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Liability	0	$ 0
Derivative Asset	0	0
Fair Value, Recurring [Member] | Level 1 | Contingent consideration related to business acquisition [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Liability	0	0
Fair Value, Recurring [Member] | Level 1 | Interest Rate Cap [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Asset	0	0
Fair Value, Recurring [Member] | Level 1 | Private Warrants [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Liability		0
Fair Value, Recurring [Member] | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Liability	0	51,501
Derivative Asset	1,433	6,208
Fair Value, Recurring [Member] | Level 2 | Contingent consideration related to business acquisition [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Liability	0	0
Fair Value, Recurring [Member] | Level 2 | Interest Rate Cap [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Asset	$ 1,433	$ 6,208
Derivative Asset, Statement of Financial Position [Extensible Enumeration]	Other Assets, Noncurrent	Other Assets, Noncurrent
Fair Value, Recurring [Member] | Level 2 | Private Warrants [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Liability		$ 51,501
Fair Value, Recurring [Member] | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Liability	$ 100	100
Derivative Asset	0	0
Fair Value, Recurring [Member] | Level 3 | Contingent consideration related to business acquisition [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Liability	100	100
Fair Value, Recurring [Member] | Level 3 | Interest Rate Cap [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Asset	$ 0	0
Fair Value, Recurring [Member] | Level 3 | Private Warrants [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative Liability		$ 0

Fair Value Measurements - Sum_2

Fair Value Measurements - Summary of Carrying Amounts and Estimated Fair Value of the Financial Instruments (Detail) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Carrying Amount [Member]
Debt Instrument [Line Items]
Long-term debt	$ 776,755	$ 782,564
Estimated Fair Value [Member]
Debt Instrument [Line Items]
Long-term debt	$ 777,028	$ 784,000

Income Taxes - Additional Infor

Income Taxes - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Income Tax Disclosure [Line Items]
INCOME TAX (PROVISION) BENEFIT	$ (8,933)	$ (1,818)	$ (9,002)	$ 1,246
Income tax payment	$ 11,600	$ 7,400	$ 42,100	$ 27,400

Accounts Receivable - Schedule

Accounts Receivable - Schedule of Accounts Receivable, Net (Detail) - USD ($) $ in Thousands	Sep. 30, 2024	Jun. 30, 2024	Dec. 31, 2023	Sep. 30, 2023	Jun. 30, 2023	Dec. 31, 2022
Receivables [Abstract]
Accounts receivable	$ 133,998		$ 107,939
Allowance for credit losses and sales reserves	(4,392)	$ (4,079)	(5,574)	$ (5,052)	$ (5,874)	$ (5,339)
Accounts receivable-Net	$ 129,606		$ 102,365

Accounts Receivable - Schedul_2

Accounts Receivable - Schedule of Changes to the Allowance for Doubtful Accounts and Sales Reserves (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Receivables [Abstract]
Balance at beginning of period	$ 4,079	$ 5,874	$ 5,574	$ 5,339
Charges to bad debt and sales reserves	1,270	150	3,029	5,302
Write-offs-Net	(957)	(972)	(4,211)	(5,589)
Balance at end of period	$ 4,392	$ 5,052	$ 4,392	$ 5,052

Other Current Assets - Schedule

Other Current Assets - Schedule of Other Current Assets (Detail) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Prepaid Expense and Other Assets, Current [Abstract]
Prepaid service fees	$ 8,695	$ 5,992
Prepaid SaaS costs	8,546	7,833
Prepaid insurance	3,376	2,289
Prepaid software and equipment maintenance	1,578	5,547
Other	9,663	10,703
Total other current assets	$ 31,858	$ 32,364

Software, Equipment, And Prop_3

Software, Equipment, And Property - Schedule of Software,Equipment and Property (Detail) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Property, Plant and Equipment [Line Items]
Total software, equipment, and property	$ 327,048	$ 285,418
Less accumulated depreciation and amortization	(148,586)	(125,002)
Net software, equipment, and property	178,462	160,416
Software, Licenses and Database [Member]
Property, Plant and Equipment [Line Items]
Total software, equipment, and property	267,917	220,625
Computer Equipment [Member]
Property, Plant and Equipment [Line Items]
Total software, equipment, and property	21,923	27,467
Leasehold Improvements [Member]
Property, Plant and Equipment [Line Items]
Total software, equipment, and property	30,966	31,046
Building and Land [Member]
Property, Plant and Equipment [Line Items]
Total software, equipment, and property	4,910	4,910
Furniture and Other Equipment [Member]
Property, Plant and Equipment [Line Items]
Total software, equipment, and property	$ 1,332	$ 1,370

Software, Equipment, And Prop_4

Software, Equipment, And Property - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Property, Plant and Equipment [Abstract]
Depreciation and amortization expense	$ 10.4	$ 10.1	$ 29.5	$ 28

Leases - Additional Information

Leases - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Leases [Line Items]
Cash payments for operating leases	$ 2.4	$ 1.8	$ 6.2	$ 3.8
Operating lease assets in exchange for lease liability			$ 0.9	$ 0
Maximum [Member] | Office Space and Data Center Facilities [Member]
Leases [Line Items]
Operating lease term	17 years		17 years
Operating lease term extension	5 years		5 years
Maximum [Member] | Equipment Leases [Member]
Leases [Line Items]
Operating lease term	3 years		3 years
Minimum [Member] | Office Space and Data Center Facilities [Member]
Leases [Line Items]
Operating lease term	1 year		1 year
Operating lease term extension	3 years		3 years
Minimum [Member] | Equipment Leases [Member]
Leases [Line Items]
Operating lease term	1 year		1 year

Leases - Summary of Lease Cost

Leases - Summary of Lease Cost (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Leases [Abstract]
Operating lease costs	$ 1,937	$ 1,361	$ 4,644	$ 4,350
Variable lease costs	1,228	881	3,422	2,782
Total lease costs	$ 3,165	$ 2,242	$ 8,066	$ 7,132

Goodwill and Intangible Asset_2

Goodwill and Intangible Assets - Additional Information (Detail) - USD ($)	1 Months Ended	3 Months Ended		9 Months Ended		12 Months Ended
	May 31, 2023	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023	Dec. 31, 2019
Goodwill And Intangible Assets Disclosure [Line Items]
Goodwill impairment		$ 0	$ 0	$ 0	$ 77,405,000
Impairment charges		0		0		$ 77,400,000	$ 25,800,000
Impairment of intangible assets		0	0	0	4,906,000
Goodwill		1,417,724,000		1,417,724,000		$ 1,417,724,000
Amortization of Intangible Assets		17,942,000	17,942,000	53,826,000	54,030,000
Subsidiaries
Goodwill And Intangible Assets Disclosure [Line Items]
Amortization of Intangible Assets		$ 18,100,000	24,500,000	$ 62,700,000	73,900,000
China
Goodwill And Intangible Assets Disclosure [Line Items]
Goodwill impairment	$ 77,400,000
Percentage of weighted average cost of capital		12.50%		12.50%
Impairment of intangible assets					5,300,000
Goodwill			$ 0		$ 0

Goodwill and Intangible Asset_3

Goodwill and Intangible Assets - Schedule of Gross Amount, Accumulated Impairment Loss, and Carrying Amount of Goodwill (Detail) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]
Gross Amount	$ 1,520,926	$ 1,520,926
Accumulated Impairment Loss	(103,202)	(103,202)
Goodwill, Total	$ 1,417,724	$ 1,417,724

Goodwill and Intangible Asset_4

Goodwill and Intangible Assets - Summary of Intangible Assets Balance (Detail) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Schedule Of Intangible Assets [Line Items]
Gross Carrying Amount	$ 1,476,470	$ 1,476,470
Accumulated Amortization	(714,548)	(651,894)
Net Carrying Amount	761,922	824,576
Intangible assets, Gross Carrying Amount	1,666,940	1,666,940
Intangible assets, Net Carrying Amount	952,392	1,015,046
Intangible Assets Accumulated Amortization	(714,548)	(651,894)
Trademarks [Member]
Schedule Of Intangible Assets [Line Items]
Indefinite life intangible assets	190,470	190,470
Intangible assets, Net Carrying Amount	$ 190,470	$ 190,470
Customer Relationships [Member]
Schedule Of Intangible Assets [Line Items]
Weighted- Average Remaining Useful Life (Years)	10 years 7 months 6 days	11 years 3 months 18 days
Gross Carrying Amount	$ 1,291,830	$ 1,291,830
Accumulated Amortization	(532,880)	(479,054)
Net Carrying Amount	$ 758,950	$ 812,776
Acquired Technologies [Member]
Schedule Of Intangible Assets [Line Items]
Weighted- Average Remaining Useful Life (Years)	4 years 3 months 18 days	1 year 8 months 12 days
Gross Carrying Amount	$ 184,640	$ 184,640
Accumulated Amortization	(181,668)	(172,840)
Net Carrying Amount	$ 2,972	$ 11,800
Subsidiaries [Member] | Customer Relationships [Member]
Schedule Of Intangible Assets [Line Items]
Estimated Useful Life (Years)	18 years
Subsidiaries [Member] | Customer Relationships [Member] | Maximum [Member]
Schedule Of Intangible Assets [Line Items]
Estimated Useful Life (Years)		18 years
Subsidiaries [Member] | Customer Relationships [Member] | Minimum [Member]
Schedule Of Intangible Assets [Line Items]
Estimated Useful Life (Years)		16 years
Subsidiaries [Member] | Acquired Technologies [Member]
Schedule Of Intangible Assets [Line Items]
Estimated Useful Life (Years)	7 years
Subsidiaries [Member] | Acquired Technologies [Member] | Maximum [Member]
Schedule Of Intangible Assets [Line Items]
Estimated Useful Life (Years)		7 years
Subsidiaries [Member] | Acquired Technologies [Member] | Minimum [Member]
Schedule Of Intangible Assets [Line Items]
Estimated Useful Life (Years)		3 years

Goodwill and Intangible Asset_5

Goodwill and Intangible Assets - Schedule of Future Amortization Expense for Intangible Assets (Detail) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Finite Lived Intangible Assets Future Amortization Expense [Line Items]
2024	$ 18,114
2025	72,454
2026	72,454
2027	72,454
2028	72,454
Thereafter	453,992
Total	$ 761,922	$ 824,576

Accrued Expenses - Schedule of

Accrued Expenses - Schedule of Accrued Expenses (Detail) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Accrued Liabilities, Current [Abstract]
Compensation	$ 33,711	$ 54,593
Professional services	6,459	2,183
Software license agreements	4,613	2,233
Sales tax	3,587	2,968
Royalties and licenses	3,505	4,381
Employee insurance benefits	2,938	2,572
Other	2,785	2,548
Total accrued expenses	$ 57,598	$ 71,478

Other Liabilities - Summary of

Other Liabilities - Summary of Other Liabilities (Detail) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Other Liabilities, Noncurrent [Abstract]
Income taxes payable-non-current	$ 3,937	$ 3,937
Software license agreements	3,609	1,004
Deferred revenue-non-current	1,770	1,373
Contingent consideration	0	100
Total other liabilities	$ 9,316	$ 6,414

Long-Term Debt - Additional Inf

Long-Term Debt - Additional Information (Detail)	3 Months Ended		9 Months Ended
	Sep. 30, 2024 USD ($)	Sep. 30, 2023 USD ($)	Sep. 30, 2024 USD ($)	Sep. 30, 2023 USD ($)	Jun. 22, 2028 USD ($)	Dec. 31, 2023 USD ($)	Aug. 31, 2022 USD ($)
Debt Instrument [Line Items]
Long-Term Debt, Current Maturities	$ 8,000,000		$ 8,000,000			$ 8,000,000
Fed Funds Effective Rate Overnight Index Swap Rate [Member]
Debt Instrument [Line Items]
Debt instrument basis spread on variable rate			0.50%
LIBOR [Member]
Debt Instrument [Line Items]
Debt instrument basis spread on variable rate			1%
Interest Rate Cap [Member]
Debt Instrument [Line Items]
Derivative, Notional Amount							$ 600,000,000
Derivative, cap interest rate							4%
Derivative assets	1,400,000		$ 1,400,000			6,200,000
Cash received on interest rate cap agreement	2,100,000	$ 1,900,000	6,100,000	$ 4,400,000
Two Thousand and Twenty one Credit Agreement [Member]
Debt Instrument [Line Items]
Proceeds from issuance of long-term debt			798,000,000
Debt instrument, unamortized discount	1,200,000		1,200,000			1,400,000
Debt issuance costs, net	1,800,000		1,800,000			1,700,000
Unamortized financing costs	6,100,000		$ 6,100,000			$ 7,100,000
Percentage of annual excess cash flow on line of credit			50%
Line of credit facility, maximum borrowing capacity	$ 75,000,000		$ 75,000,000
Percentage of aggregate commitments on borrowings	35%		35%
Leverage ratio						0.035
Two Thousand and Twenty one Credit Agreement [Member] | SOFR [Member]
Debt Instrument [Line Items]
Weighted average interest rate of debt outstanding			0.25%
Term Loans [Member] | LIBOR [Member]
Debt Instrument [Line Items]
Long term debt floor rate percentage	0.50%		0.50%
Term Loans [Member] | SOFR [Member]
Debt Instrument [Line Items]
Long term debt floor rate percentage	0.50%		0.50%
Maximum [Member] | Two Thousand and Twenty one Credit Agreement [Member]
Debt Instrument [Line Items]
Leverage ratio	0.0625		0.0625
Minimum [Member] | Two Thousand and Twenty one Credit Agreement [Member]
Debt Instrument [Line Items]
Leverage ratio	0.01		0.01
Standby Letters of Credit [Member] | Two Thousand and Twenty one Credit Agreement [Member]
Debt Instrument [Line Items]
Line of Credit Facility, Current Borrowing Capacity	$ 700,000		$ 700,000
Term B Loan [Member] | Two Thousand and Twenty one Credit Agreement [Member]
Debt Instrument [Line Items]
Long-term line of credit	800,000,000		800,000,000
Debt instrument, unamortized discount	2,000,000		2,000,000
Debt issuance costs, net	9,800,000		9,800,000
Line of credit facility, periodic payment, principal			2,000,000
Debt instrument, annual principal payment						$ 0
Long-term debt	778,000,000		778,000,000			784,000,000
Long-Term Debt, Current Maturities	$ 8,000,000		$ 8,000,000			8,000,000
Line of Credit Facility, Commitment Fee Percentage			0.50%
Weighted average interest rate of debt outstanding	7.80%	7.70%	7.80%	7.30%
Term B Loan [Member] | Two Thousand and Twenty one Credit Agreement [Member] | Second Amendment [Member]
Debt Instrument [Line Items]
Debt issuance costs, net	$ 700,000		$ 700,000
Term B Loan [Member] | Two Thousand and Twenty one Credit Agreement [Member] | Forecast [Member]
Debt Instrument [Line Items]
Long-term debt					$ 234,000,000
Term B Loan [Member] | Maximum [Member] | Two Thousand and Twenty one Credit Agreement [Member]
Debt Instrument [Line Items]
Line of credit facility, expiration period			6 years 1 month 9 days
Term B Loan [Member] | Minimum [Member] | Two Thousand and Twenty one Credit Agreement [Member]
Debt Instrument [Line Items]
Line of credit facility, expiration period			6 years 10 months 24 days
Two Thousand and Twenty one Revolving Credit Facility [Member] | Two Thousand and Twenty one Credit Agreement [Member]
Debt Instrument [Line Items]
Long-term line of credit	250,000,000		$ 250,000,000
Debt issuance costs, net	3,100,000		3,100,000
Line of Credit Facility, Current Borrowing Capacity	$ 249,300,000		$ 249,300,000			$ 249,300,000
Revolving Credit Facility [Member] | LIBOR [Member]
Debt Instrument [Line Items]
Debt instrument basis spread on variable rate			1.50%
Long term debt floor rate percentage	0%		0%
Revolving Credit Facility [Member] | SOFR [Member]
Debt Instrument [Line Items]
Long term debt floor rate percentage	0%		0%
Revolving Credit Facility [Member] | Eurodollar [Member]
Debt Instrument [Line Items]
Debt instrument basis spread on variable rate			1%

Long-Term Debt - Summary of Lon

Long-Term Debt - Summary of Long Term Debt (Detail) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Debt Instrument [Line Items]
Less: Current portion	$ (8,000)	$ (8,000)
Total long-term debt - Net of current portion	762,639	767,504
Term B Loan [Member]
Debt Instrument [Line Items]
Long-term debt, gross	778,000	784,000
Long-term debt—discount	(1,245)	(1,436)
Long-term debt—deferred financing fees	(6,116)	(7,060)
Long-term debt-Net of discount & fees	$ 770,639	$ 775,504

Redeemable Non-Controlling In_3

Redeemable Non-Controlling Interest - Additional Information (Detail) - USD ($) $ / shares in Units, $ in Millions		9 Months Ended	12 Months Ended
	Mar. 12, 2020	Sep. 30, 2024	Dec. 31, 2023
Noncontrolling Interest [Line Items]
Stock Issued During Period, Shares, New Issues		171,500,000
Percentage of compound interest per annum on the preferred share issue price	10%
Series A Preferred Stock [Member] | CCC Cayman [Member]
Noncontrolling Interest [Line Items]
Stock Issued During Period, Shares, New Issues	1,818
Shares issued, price per share	$ 7,854
Stock issued during period, value, new issues	$ 14.2
Percentage of shares reserved for issuance under employee incentive plan		8.60%	8.60%
Series A Preferred Stock [Member] | CCC Cayman [Member] | Ownership Interest [Member]
Noncontrolling Interest [Line Items]
Ownership percentage by noncontrolling owners		10%	10%

Redeemable Non-controlling In_4

Redeemable Non-controlling Interest - Schedule of activities impacting the redeemable non-controllable interest (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Noncontrolling Interest [Abstract]
Redeemable Non-Controlling Interest, Beginning balance	$ 18,947	$ 14,494	$ 16,584	$ 14,179
Accretion of redeemable non-controlling interest	1,320	1,010	3,683	1,325
Redeemable Non-Controlling Interest, Ending balance	$ 20,267	$ 15,504	$ 20,267	$ 15,504

Capital Stock - Additional Info

Capital Stock - Additional Information (Detail) - USD ($)	3 Months Ended	9 Months Ended
	Sep. 30, 2024	Sep. 30, 2024	Dec. 31, 2023
Class of Stock [Line Items]
Shares authorized total		5,000,000,000
Common stock par or stated value per share	$ 0.0001	$ 0.0001	$ 0.0001
Common stock shares issued	625,325,706	625,325,706	603,128,781
Common stock shares outstanding	625,325,706	625,325,706	603,128,781
Issuance of common stock, Shares		171,500,000
Proceeds from issuance of common stock		$ 0
Preferred stock shares issued	0	0	0
Preferred stock shares outstanding	0	0	0
Preferred stock shares authorised	100,000,000	100,000,000	100,000,000
Preferred stock par or stated value per share	$ 0.0001	$ 0.0001	$ 0.0001
Common stock shares description of voting rights		one
Secondary Offering [Member]
Class of Stock [Line Items]
Stock issuance cost incurred	$ 100,000	$ 2,000,000
Common Class A [Member]
Class of Stock [Line Items]
Common stock par or stated value per share	$ 0.0001	$ 0.0001

Stock Incentive Plans - Schedul

Stock Incentive Plans - Schedule of Non-vested Restricted Stock Units Activity (Details) - Restricted Stock Units (RSUs) [Member]	9 Months Ended
	Sep. 30, 2024 $ / shares shares
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Unvested RSUs - December 31, 2023 | shares	36,329,881
Granted | shares	10,371,334
Vested | shares	(14,007,032)
Forfeited | shares	(1,146,672)
Unvested RSUs - September 30, 2024 | shares	31,547,511
Unvested RSUs - December 31,2023 | $ / shares	$ 10.56
Granted | $ / shares	11.85
Vested | $ / shares	10.77
Forfeited | $ / shares	10.57
Unvested RSUs - September 30, 2024 | $ / shares	$ 10.89

Stock Incentive Plans - Additio

Stock Incentive Plans - Additional Information (Detail) - USD ($) $ in Millions	9 Months Ended	12 Months Ended
	Sep. 30, 2024	Dec. 31, 2023
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Modifications to the performance-based RSUs		(i) the extension of the performance period by one year, (ii) a change to the performance criteria, (iii) a change to the number of units to be issued depending on performance and (iv) for certain grants, imposing a maximum number of units to be issued depending on performance equal to 100% of the target.The modification to the performance-based RSUs subject to a market condition resulted in incremental stock-based compensation expense of $67.0 million, which is being recognized ratably over the modified performance periods.
Percentage of number of units to be issued depending on performance		100%
Share based compensation by share based arrangement options vested during the period aggregate fair value	$ 2.1
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercisable, Number	26,171,215
Share based compensation by share based arrangement unrecognised compensation for options unvested	$ 53.5
Share based compensation by share based arrangement unrecognised compensation for options unvested remaining period for recognition	1 year 2 months 12 days
Ccc2021 Employee Stock Purchase Plan [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Number of shares sold under plan	608,891
Cayman Equity Incentive Plan [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Grants in Period, Gross	761,743
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Outstanding, Number	2,373,542	1,735,900
Employee Tax Obligations [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Vested	4,972,134
Restricted Stock Units (RSUs) [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Granted	10,371,334
Vested	14,007,032
Incremental stock-based compensation expense		$ 67
Restricted Stock Units (RSUs) [Member] | Time Based Vesting Requirements [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Granted	8,099,251
Restricted Stock Units (RSUs) [Member] | Performance Based Vesting Requirements [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Granted	2,272,083
Common Class B [Member] | Performance And Market Based Vesting Conditions [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Share based compensation by share based arrangement unrecognised compensation for options unvested remaining period for recognition	2 years 7 months 6 days
Common Class B [Member] | Time Based Vesting [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Share based compensation by share based arrangement unrecognised compensation for options unvested	$ 185.3

Stock Incentive Plans - Summary

Stock Incentive Plans - Summary of Share-based Compensation Arrangements by Share-based Payment Award (Detail) - USD ($) $ / shares in Units, $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2024	Dec. 31, 2023
Share-Based Payment Arrangement [Abstract]
Shares - Beginning Balance	35,788,469
Shares - Exercised	(8,743,936)
Shares - Forfeited and canceled	(11,920)
Shares - Ending Balance	27,032,613	35,788,469
Shares - Exercisable	26,171,215
Shares - Vested and expected to vest	27,008,353
Weighted- Average Exercise Price - Beginning Balance	$ 2.96
Weighted- Average Exercise Price - Exercised	2.74
Weighted- Average Exercise Price - Forfeited and canceled	3.4
Weighted- Average Exercise Price - Ending Balance	3.04	$ 2.96
Weighted- Average Exercise Price - Exercisable	2.91
Weighted- Average Exercise Price - Vested and expected to vest	$ 3.03
Weighted-Average Remaining Contractual Life (in years)	3 years 4 months 24 days	4 years
Weighted-Average Remaining Contractual Life (in years) - Exercisable	3 years 3 months 18 days
Weighted-Average Remaining Contractual Life (in years) - Vested and expected to vest	3 years 3 months 18 days
Aggregate Intrinsic Value - Beginning Balance	$ 301,563
Aggregate Intrinsic Value - Ending Balance	216,631	$ 301,563
Aggregate Intrinsic Value - Exercisable	212,962
Aggregate Intrinsic Value - Vested and expected to vest	$ 216,537

Stock Incentive Plans - Sched_2

Stock Incentive Plans - Schedule of Share-based Payment Award, Stock Options, Valuation Assumptions (Detail) - 2021 Employee Stock Purchase Plan [Member]	9 Months Ended
	Sep. 30, 2024
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Expected term (in years)	6 months
Expected dividend yield	0%
Minimum [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Expected volatility	25%
Risk-free interest rate	5.20%
Maximum [Member]
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Expected volatility	29%
Risk-free interest rate	5.50%

Stock Incentive Plans - Summa_2

Stock Incentive Plans - Summary of Share-based Payment Arrangement, Expensed and Capitalized, Amount (Detail) - Cypress Holdings Inc And Subsidiaries [Member] - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Share-Based Payment Arrangement, Expense	$ 42,125	$ 39,751	$ 127,221	$ 104,471
Cost of Revenues [Member]
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Share-Based Payment Arrangement, Expense	2,297	2,396	7,051	6,595
Research and development [Member]
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Share-Based Payment Arrangement, Expense	12,164	6,359	34,750	18,833
Sales and marketing [Member]
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Share-Based Payment Arrangement, Expense	6,637	9,257	19,150	25,264
General and administrative [Member]
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Share-Based Payment Arrangement, Expense	$ 21,027	$ 21,739	$ 66,270	$ 53,779

Warrants - Additional Informati

Warrants - Additional Information (Detail) - USD ($)		3 Months Ended		9 Months Ended		12 Months Ended
	May 09, 2024	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023
Class of Warrant or Right [Line Items]
Change in fair value of warrant liabilities		$ 0	$ 26,223,000	$ (14,378,000)	$ 45,403,000
Warrant liabilities		$ 0		$ 0		$ 51,501,000
Private Warrants [Member]
Class of Warrant or Right [Line Items]
Aggregate common stock share	3,809,200
Warrants outstanding	0	0		0		17,800,000
Shares of common stock received for each Private Warrant exchanged	0.214
Change in fair value of warrant liabilities	$ 2.09					$ 2.89

Warrants - Summary of the Priva

Warrants - Summary of the Private Warrants Valued On the Redemption Date Using the Black-Scholes Option Pricing Model (Details) - Private Warrants [Member]	May 09, 2024 yr	Dec. 31, 2023 yr
Expected Term (in years) [Member]
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Derivative Liability, Measurement Input	2.2	2.6
Expected Volatility [Member]
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Derivative Liability, Measurement Input	0.31	0.34
Expected Dividend Yield [Member]
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Derivative Liability, Measurement Input	0	0
Risk-free Interest Rate [Member]
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Derivative Liability, Measurement Input	0.048	0.041

Commitments - Additional Inform

Commitments - Additional Information (Detail) $ in Millions	9 Months Ended
	Sep. 30, 2024 USD ($)
Other Commitments [Line Items]
Minimum purchase commitments year December 2025	$ 29.6
Minimum purchase commitments year December 2026	31.3
Minimum purchase commitments year December 2027	$ 50.1
Long Term Purchasing Agreement Relating To Licensing Data Used [Member]
Other Commitments [Line Items]
Long term purchase commitement month of expiry	2031

Related Parties - Schedule of R

Related Parties - Schedule of Revenues, Expenses and Amount Receivable with Entities Affiliated with Principal Owners (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Related Party Transaction [Line Items]
Total revenues	$ 238,481	$ 221,147	$ 698,336	$ 637,777
Related Party [Member] | Credit Card Processing [Member]
Related Party Transaction [Line Items]
Total revenues	379	278	982	786
Related Party [Member] | Employee Health Insurance Benefits [Member]
Related Party Transaction [Line Items]
Expenses	691	663	2,544	2,484
Related Party [Member] | Board of Director Fees for Services Including Related Travel and Out-of-Pocket Reimbursements [Member]
Related Party Transaction [Line Items]
Expenses		77	328	230
Related Party [Member] | IT security software [Member]
Related Party Transaction [Line Items]
Expenses	$ 128		$ 383
Related Party [Member] | Human Resource Support Services [Member]
Related Party Transaction [Line Items]
Expenses		$ 69		$ 248

Related Parties - Additional In

Related Parties - Additional Information (Detail) - USD ($) $ in Millions	Sep. 30, 2024	Dec. 31, 2023
Employee Health Insurance Benefits [Member] | Related Party [Member]
Related Party Transaction [Line Items]
Payables	$ 0.2	$ 0.5

Other (Expense) Income - Net -

Other (Expense) Income - Net - Schedule of Other Income - Net (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Other Income, Nonoperating [Abstract]
(Loss) gain from change in fair value of derivative instruments	$ (4,641)	$ (446)	$ (4,775)	$ 563
Income from derivative instruments	2,055	0	6,094	0
Other (expense) income - Net	(1)	182	287	551
Total other (expense) income-Net	$ (2,587)	$ (264)	$ 1,606	$ 1,114

Net Income (Loss) Per Share - A

Net Income (Loss) Per Share - Additional Information (Detail) - shares	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Earnings Per Share, Diluted, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from the computation of earnings per share	344,640	32,593,648	57,487	31,454,944
Sponsor Vesting Shares [Member]
Earnings Per Share, Diluted, by Common Class, Including Two Class Method [Line Items]
Weighted Average Number of Shares Outstanding, Diluted, Adjustment			8,625,000

Net Income (Loss) Per Share - S

Net Income (Loss) Per Share - Schedule Of Earnings Per Share, Basic and Diluted (Detail) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended					9 Months Ended
	Sep. 30, 2024	Jun. 30, 2024	Mar. 31, 2024	Sep. 30, 2023	Jun. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Numerator
Net Income (Loss)	$ 4,132			$ (21,202)		$ 24,980	$ (116,362)
Accretion of redeemable non-controlling interest	(1,320)	$ (1,221)	$ (1,142)	(1,010)	$ (315)	(3,683)	(1,325)
Net income (loss) attributable to common stockholders	$ 2,812			$ (22,212)		$ 21,297	$ (117,687)
Denominator
Weighted average shares of common stock - basic	615,857,231			624,976,557		608,073,087	620,841,922
Dilutive effect of stock based awards	$ 26,547,286			$ 0		$ 30,996,404	$ 0
Weighted average shares of common stock - diluted	642,404,517			624,976,557		639,069,491	620,841,922
Net income (loss) per share:
Basic	$ 0			$ (0.04)		$ 0.04	$ (0.19)
Diluted	$ 0			$ (0.04)		$ 0.03	$ (0.19)

Segment Information And Infor_3

Segment Information And Information About Geographic Areas - Additional Information (Detail)	9 Months Ended
	Sep. 30, 2024 Segment
Revenues from External Customers and Long-Lived Assets [Line Items]
Number of operating segments	1

Segment Information And Infor_4

Segment Information And Information About Geographic Areas - Schedule of Revenues by Geographic Area (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Revenues from External Customers and Long-Lived Assets [Line Items]
Total revenues	$ 238,481	$ 221,147	$ 698,336	$ 637,777
United States [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue from Contract with Customer By Geographic Area	236,761	219,573	693,322	632,572
China [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue from Contract with Customer By Geographic Area	$ 1,720	$ 1,574	$ 5,014	$ 5,205

Segment Information And Infor_5

Segment Information And Information About Geographic Areas - Schedule of Software, Equipment and Property, Net by Geographic Area (Detail) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Revenues from External Customers and Long-Lived Assets [Line Items]
Net software, equipment, and property	$ 178,462	$ 160,416
United States [Member] | Property Plant And Equipment Net [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Long-Lived Assets	178,236	160,064
China [Member] | Property Plant And Equipment Net [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Long-Lived Assets	$ 226	$ 352