Cvent Holding (CVT) 10-Q 9 May 22 2022 Q1 Quarterly report Financial data

Cover Page

Cover Page - shares	3 Months Ended
	Mar. 31, 2022	Apr. 29, 2022
Cover [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Mar. 31, 2022
Document Fiscal Year Focus	2022
Document Fiscal Period Focus	Q1
Entity Registrant Name	CVENT HOLDING CORP.
Entity Central Index Key	0001827075
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Current Fiscal Year End Date	--12-31
Entity Filer Category	Accelerated Filer
Entity Common Stock, Shares Outstanding		481,302,459
Entity Shell Company	false
Entity Small Business	false
Entity Emerging Growth Company	false
Title of 12(b) Security	Common stock, par value $0.0001 per share
Trading Symbol	CVT
Security Exchange Name	NASDAQ
Entity File Number	001-39709
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	98-1560055
Entity Address, Address Line One	1765 Greensboro Station Place
Entity Address, Address Line Two	7th Floor
Entity Address, City or Town	Tysons
Entity Address, State or Province	VA
Entity Address, Postal Zip Code	22102
City Area Code	703
Local Phone Number	226-3500
Document Quarterly Report	true
Document Transition Report	false

CONDENSED CONSOLIDATED BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Current assets:
Cash and cash equivalents	$ 188,070	$ 126,526
Restricted cash	104	103
Short-term investments	4,952	538
Accounts receivable, net of allowance of $3.6 million and $4.5 million, respectively	92,878	112,251
Capitalized commissions, net	24,870	25,393
Prepaid expenses and other current assets	27,048	20,376
Total current assets	337,922	285,187
Property and equipment, net	14,727	15,334
Capitalized software development costs, net	104,920	108,851
Intangible assets, net	209,376	221,371
Goodwill	1,618,067	1,617,880
Operating lease right-of-use assets	26,225	28,370
Capitalized commission, non-current, net	23,499	22,999
Deferred tax assets, non-current	2,370	2,403
Other assets, non-current, net	3,864	3,684
Total assets	2,340,970	2,306,079
Current liabilities:
Current portion of long-term debt	0	0
Accounts payable	2,185	2,675
Accrued expenses and other current liabilities	66,739	79,827
Fees payable to customers	49,475	24,982
Operating lease liabilities, current	11,236	11,290
Deferred revenue	287,504	239,843
Total current liabilities	417,139	358,617
Deferred tax liabilities, non-current	16,664	16,695
Long-term debt, net	262,593	262,302
Operating lease liabilities, non-current	27,930	30,809
Other liabilities, non-current	8,235	8,200
Total liabilities	732,561	676,623
Commitments and contingencies (Note 12)
Stockholders’ equity:
Common stock, $0.0001 par value, 1,500,000,000 shares authorized at March 31, 2022 and December 31, 2021, respectively; 481,266,396 and 481,121,695 shares issued and outstanding as of March 31, 2022 and December 31, 2021, respectively	48	48
Additional paid-in capital	2,493,972	2,483,761
Accumulated other comprehensive loss	(2,615)	(2,746)
Accumulated deficit	(882,996)	(851,607)
Total stockholders’ equity	1,608,409	1,629,456
Total liabilities and stockholders’ equity	$ 2,340,970	$ 2,306,079

CONDENSED CONSOLIDATED BALANC_2

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Millions	Mar. 31, 2022	Dec. 31, 2021
Statement Of Financial Position [Abstract]
Net of allowance	$ 3.6	$ 4.5
Common stock, par value	$ 0.0001	$ 0.0001
Common stock, shares authorized	1,500,000,000	1,500,000,000
Common stock, shares issued	481,266,396	481,121,695
Common stock, shares outstanding	481,266,396	481,121,695

CONDENSED CONSOLIDATED STATEMEN

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Income Statement [Abstract]
Revenue	$ 137,356	$ 117,287
Cost of revenue	56,200	43,845
Gross profit	81,156	73,442
Operating expenses:
Sales and marketing	40,091	28,837
Research and development	31,406	21,674
General and administrative	24,951	16,754
Intangible asset amortization, exclusive of amounts included in cost of revenue	12,154	13,035
Total operating expenses	108,602	80,300
Loss from operations	(27,446)	(6,858)
Interest expense	(2,592)	(7,533)
Amortization of deferred financing costs and debt discount	(320)	(943)
Other income, net	260	273
Loss before income taxes	(30,098)	(15,061)
Provision for income taxes	1,291	1,500
Net loss	(31,389)	(16,561)
Other comprehensive loss:
Foreign currency translation gain/(loss)	131	(621)
Comprehensive loss	$ (31,258)	$ (17,182)
Basic and Diluted net loss per common share	$ (0.07)	$ (0.04)
Basic and Diluted weighted-average common shares outstanding	481,144,118	416,325,183

CONDENSED CONSOLIDATED STATEM_2

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Deficit	Accumulated Other Comprehensive Income / (Loss)
Beginning balance at Dec. 31, 2020	$ 1,170,851	$ 42	$ 1,936,406	$ (765,528)	$ (69)
Beginning balance, shares at Dec. 31, 2020		416,303,325
Stock-based compensation expense	608		608
Net loss	(16,561)			(16,561)
Common stock issued under share-based compensation plans	319		319
Common stock issued under share-based compensation plans, shares		221,001
Common stock repurchased	(122)		(122)
Common stock repurchased, shares		(123,435)
Foreign currency translation loss	(621)				(621)
Ending balance at Mar. 31, 2021	1,154,474	$ 42	1,937,211	(782,089)	(690)
Ending balance, shares at Mar. 31, 2021		416,400,891
Beginning balance at Dec. 31, 2021	1,629,456	$ 48	2,483,761	(851,607)	(2,746)
Beginning balance, shares at Dec. 31, 2021		481,121,695
Stock-based compensation expense	9,768		9,768
Net loss	(31,389)			(31,389)
Common stock issued under share-based compensation plans	$ 443		443
Common stock issued under share-based compensation plans, shares	140,970	144,701
Foreign currency translation loss	$ 131				131
Ending balance at Mar. 31, 2022	$ 1,608,409	$ 48	$ 2,493,972	$ (882,996)	$ (2,615)
Ending balance, shares at Mar. 31, 2022		481,266,396

CONDENSED CONSOLIDATED STATEM_3

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Operating activities:
Net loss	$ (31,389)	$ (16,561)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization	30,187	31,273
Amortization of the right-of-use assets	2,077	2,439
Allowance for expected credit losses, net	279	9
Amortization of deferred financing costs and debt discount	320	943
Amortization of capitalized commission	7,948	7,262
Unrealized foreign currency transaction gain	287	4
Stock-based compensation	9,768	608
Change in deferred taxes	2	384
Change in operating assets and liabilities, net of acquired assets and liabilities:
Accounts receivable	18,968	(4,211)
Prepaid expenses and other assets	(7,021)	(2,316)
Capitalized commissions, net	(13,581)	(12,496)
Accounts payable, accrued expenses and other liabilities	16,783	11,238
Operating lease liabilities	(2,864)	(3,293)
Deferred revenue	48,160	35,922
Net cash provided by operating activities	79,924	51,205
Investing activities:
Purchase of property and equipment	(1,375)	(1,038)
Capitalized software development costs	(11,891)	(8,705)
Purchase of short-term investments	(21,238)	(24,336)
Maturities of short-term investments	16,824	9,116
Net cash used in investing activities	(17,680)	(24,963)
Financing activities:
Principal repayments on first lien term loan	0	(1,984)
Principal repayments of revolving credit facility	0	(8,400)
Proceeds from exercise of stock options	510	319
Net cash provided by (used in) financing activities	510	(10,065)
Effect of exchange rate changes on cash, cash equivalents, and restricted cash	(1,209)	(626)
Change in cash, cash equivalents, and restricted cash	61,545	15,551
Cash, cash equivalents, and restricted cash, beginning of year	126,629	65,470
Cash, cash equivalents, and restricted cash, end of year	188,174	81,021
Supplemental cash flow information:
Interest paid	2,584	4,382
Income taxes paid	1,743	1,350
Supplemental disclosure of non-cash investing and financing activities:
Outstanding payments for purchase of property and equipment at year end	382	174
Outstanding payments for capitalized software development costs at year end	$ 887	$ 654

Description of Business

Description of Business	3 Months Ended
	Mar. 31, 2022
Organization Consolidation And Presentation Of Financial Statements [Abstract]
Description of Business	1. Description of Business Cvent Holding Corp. (the “Company”) is the indirect parent company of Cvent, Inc. (“Cvent”). The Company provides a cloud-based enterprise event marketing and management platform with solutions for both sides of the meetings and events value ecosystem: (i) for marketers and meeting and event planners, through its Event Cloud offering and (ii) for hoteliers and venues, through its Hospitality Cloud. The Company’s integrated event marketing and management platform powers the entire event lifecycle by enabling marketers and event planners to automate and streamline the process of creating, promoting, managing, and measuring events for organizations of all sizes. Cvent solutions empower customers to deliver and maximize live engagement across their event programs helping to forge deeper relationships with attendees, build brand advocacy and increase demand for their products and services. It also helps organizations more efficiently manage critical event processes, control spend and reduce meetings costs. The Company’s Hospitality Cloud provides hoteliers and venues with an integrated platform that enables properties to increase group and business transient revenue through a combination of cloud-based software products and targeted advertising to organizations that run events while they are in the process of sourcing their events. Hospitality Cloud solutions also improve purchasing intelligence through innovative demand management and business intelligence. By connecting event organizers to venues, the Company powers an entire ecosystem that increase Cvent’s “stickiness” and drives sales of our software offerings across our Event and Hospitality Cloud businesses. On December 8, 2021 (the “Closing Date”), Dragoneer Growth Opportunities Corp. II (“Dragoneer”), a special purpose acquisition company, consummated the Business Combination Agreement (the “Business Combination Agreement”) dated July 23, 2021, by and among Dragoneer, Redwood Opportunity Merger Sub, Inc., a Delaware corporation (“Merger Sub I”), Redwood Merger Sub LLC, a Delaware limited liability company (“Merger Sub II”) and Papay Topco, Inc., a Delaware corporation (“Legacy Cvent”). Pursuant to the terms of the Business Combination Agreement, a reverse recapitalization between Dragoneer and Legacy Cvent was consummated, where by (i) Merger Sub I merged with and into Legacy Cvent (the “First Merger” the time the First Merger becomes effective being referred to as the “First Effective Time”), and the separate corporate existence of Merger Sub I ceased and Legacy Cvent became the surviving corporation and (ii) promptly following the First Effective Time, Legacy Cvent merged with and into Merger Sub II (the “Second Merger” and, together with the First Merger, the “Mergers”; the Mergers together with the other transactions contemplated by the Business Combination Agreement, collectively, the “Reverse Recapitalization Transaction”), with Merger Sub II as the surviving company in the Second Merger and, after giving effect to the Mergers, Merger Sub II becoming a wholly-owned subsidiary of Dragoneer (the time that the Second Merger becomes effective being referred to as the “Second Effective Time”). Upon the closing of, and in connection with, the Reverse Recapitalization Transaction, Dragoneer became a Delaware corporation and changed its name to “Cvent Holding Corp.” Response to COVID-19 The Company believes there is sufficient cash flow to meets its business obligations, working capital needs, and remain in financial compliance with covenants for the next 12 months from the date of financial statement issuance. Nonetheless, in order to better enable the Company to weather the extraordinary business challenges brought about by the global COVID-19 pandemic, to protect the safety and welfare of its employees, itself financially, maintain cash reserves, and ensure its long-term solvency, the Company instituted certain temporary measures during 2020 that continued into 2021. These measures, including undertaking restructuring actions to manage costs and headcount, provided the Company the financial flexibility needed to manage a wide array of outcomes that may result from the pandemic. These temporary measures were discontinued during the second half of 2021. The global COVID-19 pandemic has created, and may continue to create, significant uncertainty in macroeconomic conditions, and the extent of its impact on the Company’s operational and financial performance will depend on continuously evolving factors including, but not limited to the duration and spread of the outbreak, the speed and degree of the anticipated economic recovery, and the impact on the Company’s customers. The Company considered the impact of COVID-19 on the estimates and assumptions and determined that there were no material adverse impacts on the unaudited condensed consolidated financial statements as of March 31, 2022 and for the three months ended March 31, 2022 . As events continue to evolve and additional information becomes available, the Company’s estimates and assumptions may change materially in future periods.

Summary of Significant Accounti

Summary of Significant Accounting Policies	3 Months Ended
	Mar. 31, 2022
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	2. Summary of Significant Accounting Policies Basis of Presentation The unaudited interim condensed consolidated financial statements as of March 31, 2022 and for the three months ended March 31, 2022 and 2021 include the accounts of the Company and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. These unaudited interim condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) and pursuant to the regulations of the U.S. Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Accordingly, they do not include all of the information and footnotes required by U.S. GAAP for complete financial statements. In the opinion of management, the accompanying unaudited condensed consolidated financial statements reflect all adjustments, consisting primarily of normal recurring accruals, necessary for a fair statement of the financial position as of March 31, 2022, the results of operations for the three months ended March 31, 2022 and 2021, and cash flows for the three months ended March 31, 2022 and 2021. The condensed balance sheet at December 31, 2021 was derived from audited annual financial statements and does not contain all of the footnote disclosures from the annual financial statements. These unaudited condensed consolidated financial statements should be read in conjunction with the Company's Annual Report on Form 10-K for the year ended December 31, 2021. Restricted Cash Restricted cash represents amounts required to be held as collateral in a money market account for treasury management service agreements. The Company held $ 0.1 million of restricted cash as of March 31, 2022 and December 31, 2021. The following table presents the Company’s cash, cash equivalents and restricted cash by category in the Company’s Condensed Consolidated Balance Sheets (in thousands): March 31, 2022 December 31, 2021 Cash and cash equivalents $ 188,070 $ 126,526 Restricted cash 104 103 Cash, cash equivalents, and restricted cash $ 188,174 $ 126,629 Revenue Recognition The Company derives revenue from two primary sources: Event Cloud subscription-based solutions and Hospitality Cloud marketing and subscription-based solutions. Subscription services revenue consists primarily of fees to provide the Company’s customers with access to its cloud-based platform. Subscription service contracts do not provide customers with the right to take possession of the software, are non-cancellable, and do not contain rights of return. Hospitality Cloud marketing solutions primarily relate to digital advertising on the Company’s hosted venue sourcing networks. Revenue is recognized when control of these services is transferred to a customer. A time-elapsed method is used to measure progress for subscription contracts because control is transferred evenly over the contract term. For the three months ended March 31, 2022, the Company recognized approximately 85.8 % of its revenue from services transferred to the customer over time, with the remaining 14.2 % of revenue recognized at a point in time upon delivery, generally when an event occurred. The Company’s services are generally provided under annual and multi-year contracts with invoicing occurring in annual or quarterly installments at the beginning of each year, or quarter, in the contract period. Revenue is presented net of sales and other taxes the Company collects on behalf of governmental authorities. Certain contracts may include multiple distinct performance obligations which may consist of some or all of subscription services, marketing packages, and professional services. When an arrangement includes multiple performance obligations relating to SaaS subscriptions, which are concurrently delivered and have the same pattern of transfer to the customer (the services transfer to the customer ratably over the contract period), the entire contract value is recognized on a straight-line basis over the contract term. When an arrangement includes multiple performance obligations that do not have the same pattern of transfer to the customer, revenue is recognized at each performance obligation’s respective standalone selling price (“SSP”), when the performance obligations are satisfied. The SSP is the price at which the Company would sell a promised good or service separately to a customer. The Company estimates SSP based on internal margin analysis, competitor data, and other industry standards for SaaS-based companies. Segment and Geographic Data Operating segments are defined as components of an entity for which separate financial information is available and that is regularly reviewed by the Chief Operating Decision Maker (“CODM”) in deciding how to allocate resources to an individual segment and in assessing performance. The Company’s CODM is its Chief Executive Officer. The Company has determined that it operates in one operating segment and one reportable segment, as the CODM reviews financial information presented on a consolidated basis for purposes of making operating decisions, allocating resources, and evaluating financial performance. Property and equipment outside North America geographic locations represented 32.2 % and 33.4 % of total property and equipment, net as of March 31, 2022 and December 31, 2021 , respectively, and are located primarily in India. The composition of the Company’s property and equipment between North America and locations outside of North America is set forth below (in thousands): March 31, 2022 December 31, 2021 North America $ 9,986 $ 10,205 Outside North America 4,741 5,129 Total $ 14,727 $ 15,334 Net Loss per Share of Common Stock Basic net loss per share is computed by dividing the net loss by the weighted-average number of shares of common stock outstanding during the period. Diluted earnings per share adjusts basic earnings per share for the potentially dilutive impact of stock options. As the Company has reported losses for all periods presented, all potentially dilutive securities, including stock options, are antidilutive and accordingly, basic net loss per share equals diluted net loss per share. For the three months ended March 31, 2022 and 2021, 55,354,536 and 36,768,058 stock options were excluded from the computation of diluted net loss per share of common stock, respectively, because including them would have been antidilutive. Recently Adopted Accounting Pronouncements In October 2021, the FASB issued ASU 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers (“ASU 2021-08”). ASU 2021-08 will require companies to apply the definition of a performance obligation under ASC Topic 606 to recognize and measure contract assets and contract liabilities (i.e., deferred revenue) relating to contracts with customers that are acquired in a business combination. Under current U.S. GAAP, an acquirer generally recognizes assets acquired and liabilities assumed in a business combination, including contract assets and contract liabilities arising from revenue contracts with customers, at fair value on the acquisition date. ASU No. 2021-08 will result in the acquirer recording acquired contract assets and liabilities on the same basis that would have been recorded by the acquiree before the acquisition under ASC Topic 606. ASU No. 2021-08 is effective for fiscal years beginning after December 15, 2022, with early adoption permitted. The Company adopted ASU 2021-08 on January 1, 2022 and will apply the provisions on a prospective basis. The adoption of ASU 2021-08 had no impact on our operating results for the three months ended March 31, 2022. In November 2021, the FASB issued Accounting Standards Update No 2021-10, Government Assistance (Topic 832)—Disclosures by Business Entities about Government Assistance (“ASU 2021-10”). ASU 2021-10 requires additional disclosures regarding the nature of government assistance, the related accounting policy used to account for assistance, the affected line items and applicable amounts within the consolidated financial position and results of operations, and significant terms and conditions related to the assistance. Government assistance within the scope of ASC 832 includes assistance that is administered by domestic, foreign, local, state, national governments, as well as departments, independent agencies and intergovernmental organizations. The updated guidance increases transparency of government assistance including 1) the type of assistance, 2) the entity's accounting for assistance, and 3) the effect of assistance on the entity's financial statements. The Company adopted ASU 2021-10 on January 1, 2022 and will apply the provisions on a prospective basis. During the three months ended March 31, 2022, the Company received $ 0.5 million in government wage and rent subsidies, which are recorded as contra-expenses included in our cost of revenue and operating expenses on our unaudited interim condensed consolidated statement of operations and comprehensive loss. Recent Accounting Pronouncements Not Yet Adopted In March 2020, the FASB issued ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting (“ASU 2020-04”) . These amendments provide temporary optional guidance to ease the potential burden in accounting for reference rate reform. The ASU provides optional expedients and exceptions for applying generally accepted accounting principles to contract modifications and hedging relationships, subject to meeting certain criteria, that reference LIBOR or another reference rate expected to be discontinued. It is intended to help stakeholders during the global market-wide reference rate transition period. In January 2021, the FASB issued ASU 2021-01 which clarifies that certain optional expedients and exceptions in Topic 848 for contract modifications and hedge accounting apply to derivatives that are affected by the discounting transition. The guidance is may be adopted any time prior to December 31, 2022. The Company is currently evaluating the impact of this ASU on its consolidated financial statements but does not expect that it will have a material impact on its consolidated financial position, results of operations and cash flows.

Revenue

Revenue	3 Months Ended
	Mar. 31, 2022
Revenue From Contract With Customer [Abstract]
Revenue	3. Revenue Disaggregation of Revenue The Company derives revenue from two primary sources: Event Cloud subscription-based solutions and Hospitality Cloud marketing and subscription-based solutions. They are principally generated from North America, which comprises the United States and Canada, with Canada representing 2.4 % of total revenue for each of the three months ended March 31, 2022 and 2021. Revenue from sources outside North America represented 12.0 % and 13.6 % of total revenue for three months ended March 31, 2022 and 2021 , respectively. The Company’s disaggregation of revenue primary geographic region is as follows (in thousands): Three Months Ended March 31, 2022 2021 North America $ 120,823 $ 101,282 Outside North America 16,533 16,005 Revenue $ 137,356 $ 117,287 The Company’s disaggregation of revenue by major business activity is as follows (in thousands): Three Months Ended March 31, 2022 2021 Event Cloud $ 94,988 $ 81,133 Hospitality Cloud 42,368 36,154 Revenue $ 137,356 $ 117,287 Deferred Revenue Deferred revenue represents billings under signed contracts before the related products or services are transferred to customers. The portion of deferred revenue that is expected to be recognized as revenue during the subsequent 12-month period is recorded as deferred revenue in current liabilities and the remaining portion is recorded as other liabilities, non-current, which is not material. Deferred revenue was $ 287.5 million and $ 239.8 million as of March 31, 2022 and December 31, 2021, respectively. During the three months ended March 31, 2022, the Company recognized $ 98.8 million of revenue that was included in the deferred revenue balance at the beginning of 2022. Remaining Performance Obligations For multiple-year agreements for either Event Cloud or Hospitality Cloud, we typically invoice the amount for the first year of the contract at signing followed by subsequent annual invoices at the anniversary of each year. Since we bill most of our customers in advance, there can be amounts that we have not yet been contractually able to invoice. Until such time as these amounts are invoiced or recognized in revenue, they are considered by us to be unbilled contract value, and together with deferred revenue, remaining performance obligations. As of March 31, 2022 and December 31, 2021, our total current deferred revenue was $ 287.5 million and $ 239.8 million , respectively, which amount does not include unbilled contract value for contracts of approximately $ 518.8 million and $ 573.4 million , respectively. We expect that the amount of unbilled contract value relative to the total value of our contracts will change from year to year for several reasons, including the amount of cash collected early in the contract term, the specific timing and duration of customer agreements, varying invoicing cycles of agreements, the specific timing of customer renewal, changes in customer financial circumstances and foreign currency fluctuations. We expect to recognize 69.2 % of our remaining performance obligations as revenue over the subsequent 24 months, and the remainder thereafter. Sales Commission The current portion of capitalized commissions, net was $ 24.9 million and $ 25.4 million and the noncurrent portion of capitalized commissions, net was $ 23.5 million and $ 23.0 million as of March 31, 2022 and December 31, 2021, respectively. During the three months ended March 31, 2022 and 2021, $ 7.9 million and $ 7.3 million of capitalized commissions were amortized to sales and marketing expense in the accompanying condensed consolidated statements of operations and comprehensive loss, respectively. Allowance for Expected Credit Losses The change in the Company’s allowance for expected credit losses is as follows (in thousands): March 31, 2022 December 31, 2021 Allowance for expected credit losses, beginning of period $ 4,547 $ 3,287 Credit loss expense 279 8,316 Write-offs and adjustments ( 1,225 ) ( 7,056 ) Allowance for expected credit losses, end of period $ 3,601 $ 4,547

Property and Equipment

Property and Equipment	3 Months Ended
	Mar. 31, 2022
Property Plant And Equipment [Abstract]
Property and Equipment	. Property and Equipment Property and equipment are summarized as follows (in thousands): March 31, December 31, 2022 2021 Computer equipment, purchased software and software $ 23,992 $ 22,517 Leasehold improvements 22,744 22,747 Furniture and equipment 9,137 9,087 Rentable onsite solutions equipment 6,324 6,324 Other 250 511 Property and equipment, gross 62,447 61,186 Less accumulated depreciation ( 47,720 ) ( 45,852 ) Property and equipment, net $ 14,727 $ 15,334 Depreciation of property and equipment was $ 2.0 million and $ 3.1 million during the three months ended March 31, 2022 and 2021 , respectively.

Capitalized Software Developmen

Capitalized Software Development Costs	3 Months Ended
	Mar. 31, 2022
Capitalized Computer Software Net [Abstract]
Capitalized Software Development Costs	. Capitalized Software Development Costs Capitalized software for the Company’s software platforms was developed either internally or was acquired through acquisitions. Capitalized software development costs and acquired software technology are summarized as follows (in thousands): March 31, 2022 December 31, 2021 Capitalized software development costs, gross $ 397,447 $ 385,384 Less, accumulated depreciation ( 292,527 ) ( 276,533 ) Capitalized software development costs, net $ 104,920 $ 108,851 Amortization of capitalized software development costs, recorded as cost of revenue, was $ 16.0 million and $ 15.2 million during the three months ended March 31, 2022 and 2021 , respectively.

Goodwill and Intangible Assets

Goodwill and Intangible Assets	3 Months Ended
	Mar. 31, 2022
Goodwill And Intangible Assets Disclosure [Abstract]
Goodwill and Intangible Assets	6. Goodwill and Intangible Assets The change in carrying amount of goodwill is summarized as follows (in thousands): Goodwill as of January 1, 2022 $ 1,617,880 Foreign currency translation adjustments 187 Goodwill as of March 31, 2022 $ 1,618,067 Intangible assets are amortized based on a pattern in which the asset’s economic benefits are consumed, or if not reliably determined, amortized on a straight-line basis over their estimated useful lives between two and fifteen years . Intangible assets consisted of the following as of March 31, 2022 (in thousands) : Intangible Assets, Gross Accumulated Amortization Intangible Assets, Net Weighted-average remaining life (in years) Customer relationships $ 438,350 $ ( 267,123 ) $ 171,227 4.1 years Trademarks 96,905 ( 58,818 ) 38,087 3.8 years Non-compete agreements 588 ( 588 ) - Intangible assets subject to amortization 535,843 ( 326,529 ) 209,314 Indefinite-lived assets 62 - 62 Intangible assets, net $ 535,905 $ ( 326,529 ) $ 209,376 Intangible assets consisted of the following as of December 31, 2021 (in thousands): Intangible Assets, Gross Accumulated Amortization Intangible Assets, Net Weighted-average remaining life (in years) Customer relationships $ 438,002 $ ( 256,885 ) $ 181,117 4.6 years Trademarks 96,902 ( 56,710 ) 40,192 4.2 years Non-compete agreements 588 ( 588 ) - Intangible assets subject to amortization 535,492 ( 314,183 ) 221,309 Indefinite-lived assets 62 - 62 Intangible assets, net $ 535,554 $ ( 314,183 ) $ 221,371 The total amount of amortization expense related to intangible assets, recorded as intangible asset amortization, exclusive of amounts included in cost of revenue, was $ 12.2 million and $ 13.0 million during the three months ended March 31, 2022 and 2021 , respectively. The intangible asset balance remaining as of March 31, 2022 will be amortized into expense in future years as follows (in thousands): 2022 (remaining nine months) $ 36,467 2023 46,715 2024 45,150 2025 39,308 2026 35,584 2027 and thereafter 6,090 Total amortization expense related to acquired intangible assets $ 209,314

Accrued Expenses and Other Curr

Accrued Expenses and Other Current Liabilities	3 Months Ended
	Mar. 31, 2022
Payables And Accruals [Abstract]
Accrued Expenses and Other Current Liabilities	. Accrued Expenses and Other Current Liabilities Accrued expenses and other current liabilities consist of accrued compensation, such as bonus, commission, payroll taxes, sales and other tax liabilities, etc. The following table summarizes the Company’s accrued expenses and other current liabilities for the periods indicated (in thousands): March 31, 2022 December 31, 2021 Accrued compensation $ 38,511 $ 49,015 Sales and other tax liabilities 8,920 10,774 Other 19,308 20,038 Accrued expenses and other current liabilities $ 66,739 $ 79,827

Income Taxes

Income Taxes	3 Months Ended
	Mar. 31, 2022
Income Tax Disclosure [Abstract]
Income Taxes	8. Income Taxes The effective tax rate for the three months ended March 31, 2022 and 2021 was ( 4.29 %) and ( 9.96 %) , respectively. The difference between the Company’s effective tax rates for the 2022 and 2021 periods and the U.S. statutory tax rate of 21 % related primarily to U.S. taxes on foreign earnings, foreign tax rate differentials, and valuation allowance. The Company evaluates its tax positions on a quarterly basis. There were no material changes to the Company’s uncertain tax positions, interest, or penalties during the three months ended March 31, 2022 and 2021 .

Stockholders_ Equity

Stockholders’ Equity	3 Months Ended
	Mar. 31, 2022
Equity [Abstract]
Stockholders’ Equity	. Stockholders’ Equity The Company’s Certificate of Incorporation authorizes 1,500,000,000 shares of Common Stock and 1,000,000 of Preferred Stock, each $ 0.0001 par value per share. As of March 31, 2022 and 2021, 481,266,396 and 416,400,891 shares of Common Stock were outstanding, respectively, and no shares of Preferred Stock were outstanding. The holders of the Common Stock are entitled to dividends only when declared by the Board of Directors ratably on a per share basis. Each share of Common Stock has one vote under the Company’s Certificate of Incorporation. Stock-based Compensation The weighted-average assumptions used in the valuation of stock option awards granted under the Black-Scholes model are summarized as follows: Three Months Ended March 31, 2022 2021 Dividend yield 0.0 % 0.0 % Volatility 45.30 % 44.55 % Expected term (years) 5.92 5.89 Risk-free interest rate 1.85 % 1.23 % Stock Option Activity Rollforward Stock options Number of shares subject to option Weighted average exercise price per share Weighted average remaining contractual term (years) Aggregate intrinsic value (in thousands) Unrecognized compensation expense (in thousands) Balance as of January 1, 2022 51,646,456 $ 4.13 6.29 $ 208,614 $ 40,337 Granted 4,129,380 8.05 Exercised ( 140,970 ) 3.80 Forfeited ( 280,330 ) 5.07 Expired - - Balance as of March 31, 2022 55,354,536 $ 4.42 6.32 $ 153,377 $ 47,586 Vested and exercisable as of January 1, 2022 43,842,127 $ 3.71 5.47 $ 195,710 $ - Vested and exercisable as of March 31, 2022 47,844,651 $ 3.82 5.53 $ 161,118 $ - During the three months ended March 31, 2022, the Company granted 4,129,380 stock options. The weighted-average grant date fair value of options granted during the three months ended March 31, 2022 was $ 3.72 per share. The total intrinsic value of options that were exercised during the three months ended March 31, 2022 was $ 0.5 million . During the three months ended March 31, 2022 , 140,970 options were exercised. As of March 31, 2022, the $ 47.6 million in unrecognized compensation cost related to stock options will be recognized over a weighted-average period of 1.64 years. Restricted Stock Units During the three months ended March 31, 2022 , the Company granted 12,043,248 service-based restricted stock units (“RSUs”), 3,731 of which had vested as of March 31, 2022. The outstanding RSUs vest on dates ranging from March 2022 to March 2026 as measured from the grant date. Stock-based Compensation Expense Stock-based compensation expense for equity and liability classified awards is recognized using the straight-line attribution method. In addition, the Company ensures that it has fully recognized expense for at least the option and RSU tranches that have fully vested in the period in which they vest. Stock-based compensation expense is summarized as follows (in thousands): Three Months Ended March 31, 2022 2021 Cost of revenue $ 590 $ 59 Sales and marketing 2,980 335 Research and development 2,588 141 General and administrative 3,610 73 Total stock-based compensation $ 9,768 $ 608 2021 Employee Stock Purchase Plan At the Special Meeting of the shareholders of Dragoneer on December 7, 2021, the shareholders of Dragoneer considered and approved the Cvent Holding Corp. 2021 Employee Stock Purchase Plan (the “ESPP”), which was adopted by the Board and became effective for the Company immediately upon the closing of the Reverse Recapitalization Transaction. The ESPP permits employees to purchase common stock through payroll deductions during biannual offering periods, or during such other offering periods as the Board of Directors may determine. Participants may authorize payroll deductions of a specific percentage of compensation not to exceed 15% , with such deductions being accumulated for biannual purchase periods beginning on the first business day of each offering period and ending on the last business day of each offering period. Under the terms of the ESPP, the purchase price per share will equal 85 % of the fair market value of a share of common stock on the first day of an offering period or the last date of an offering period, whichever is lower, although the Board of Directors has discretion to change the purchase price with respect to future offering periods. At March 31, 2022, there were 11,500,000 shares available for issuance under the ESPP. No contributions were made by employees during the three months ended March 31, 2022. The first ESPP offering period will begin on June 1, 2022. 2017 Long-Term Incentive Plan The Company recorded no expense for the 2017 Long-Term Incentive Plan (the “2017 LTI Plan”) during the three months ended March 31, 2022 and 2021 because the incentive remains unvested and the Company is only liable to make the 2017 LTI Plan cash bonus payments upon a sale of the Company, or other Qualified Event, as defined in the 2017 LTI Plan, which is not currently determined to be probable. On February 28, 2022, the Compensation and Nominating Committee of the Board approved a plan that allows employees to convert their awards (the “Legacy Cvent LTIP Awards”) granted under the 2017 LTI Plan to an aggregate of approximately 3.7 million RSUs in exchange for cancellation of such employees’ outstanding Legacy Cvent LTIP Awards. The RSUs are subject to varying vesting periods ranging from April 2022 to October 2024. The RSUs were granted effective as of April 15, 2022 to employees who elected to participate in such exchange. Substantially all of the Company's employees have participated in the exchange.

Debt

Debt	3 Months Ended
	Mar. 31, 2022
Debt Disclosure [Abstract]
Debt	10. Debt The outstanding principal amount and related unamortized debt issuance costs, net, are summarized as follows (in thousands): March 31, 2022 December 31, 2021 First Lien Principal amount $ 265,696 $ 265,696 Revolving Credit Facility Principal amount — — Less: original issue discount ( 401 ) ( 438 ) Less: unamortized deferred financing costs ( 2,702 ) ( 2,956 ) Total principal amount and related unamortized debt issuance costs, net $ 262,593 $ 262,302 a) First Lien As of January 1, 2022, the Company had a $ 265.7 million balance on the Company's variable rate first lien loan, or Term Loan Facility, with a consortium of lenders (including Vista Credit Partners) and Goldman Sachs acting as the administrative agent with a maturity date of November 30, 2024 . As of the end of the 2021 calendar year, the Financial Conduct Authority in the United Kingdom (“U.K.”) has phased out the one-week and two-month LIBOR tenors, and no new loans beginning in 2022 will be priced using those LIBOR tenors. The Company’s existing loan agreements may still utilize the remaining one, three, or six-month LIBOR tenors until the complete discontinuation of LIBOR, which is currently expected in June 2023. The Company does not anticipate a significant impact to our financial position or results of operations as we expect our agreements to be modified utilizing a similar rate before phase-out occurs. As a result of the Company's voluntary prepayment in connection with the Reverse Recapitalization Transaction, the Company has no minimum payments due until Term Loan Facility's due date in 2024. The interest rate on outstanding borrowings under the first lien was 3.96 % as of March 31, 2022. The carrying value of variable rate debt approximates fair value due to the short-term nature of the interest rates. Future minimum principal payments under the debt agreement as of March 31, 2022 are as follows (in thousands): 2022 (remaining nine months) $ - 2023 - 2024 265,696 Total minimum principal payments on debt $ 265,696 b) Revolving Credit Facility The Company has an agreement for a variable rate revolving credit facility in the amount of $ 40.0 million , which has a maturity date of August 30, 2024. Due to the spread of COVID-19 in the beginning of 2020, the global economic activity slowed down and in anticipation of constraints on cash and working capital, the Company fully drew on the revolving credit facility on March 20, 2020, which currently bears interest at a rate of one-month LIBOR plus a 3.75 % margin payable monthly in arrears. The Company paid off portions of the revolving credit facility in May, September, December 2020, and March 2021 and fully repaid the remaining balance as of April 2021. If the revolving credit facility is drawn more than 35 % of the $ 40.0 million commitment it requires the Company to maintain compliance with the financial covenant maintaining a First Lien Leverage Ratio of less than 7.20 to 1.00 as of the last day of any Test Period. During the three months ended March 31, 2022 and 2021 , the Company was and is within compliance of the First Lien Leverage Ratio and all financial covenants.

Leases

Leases	3 Months Ended
	Mar. 31, 2022
Leases [Abstract]
Leases	11. Leases The Company enters into lease arrangements for office facilities under non-cancellable operating leases with various expiration dates. As of March 31, 2022, the Company’s right-of-use (“ROU”) assets and total operating lease liabilities were $ 26.2 million and $ 39.2 million , respectively. As of December 31, 2021, the Company’s ROU assets and total operating lease liabilities were $ 28.4 million and $ 42.1 million , respectively. During the three months ended March 31, 2022 , no ROU assets were obtained in exchange for new operating lease liabilities. During the three months ended March 31, 2021, less than $ 0.1 million of ROU assets were obtained in exchange for new operating lease liabilities.

Commitments and Contingencies

Commitments and Contingencies	3 Months Ended
	Mar. 31, 2022
Commitments And Contingencies Disclosure [Abstract]
Commitments and Contingencies	12. Commitments and Contingencies a) Legal Proceedings, Regulatory Matters and Other Contingencies From time to time, the Company may become involved in legal proceedings, regulatory matters or other contingencies in the ordinary course of its business. In its opinion, the Company is not presently involved in any legal proceeding, regulatory matter or other contingency that, if determined adversely to it, would individually or in the aggregate have a material adverse effect on its business, operating results, financial condition or cash flows. b) Purchase Commitments In the ordinary course of business, the Company enters into various purchase commitments primarily related to third-party cloud hosting, technology operations and data services. Total non-cancellable purchase commitments as of March 31, 2022 were approximately $ 14.9 million expiring at various dates through 2025.

Related-Party Transactions

Related-Party Transactions	3 Months Ended
	Mar. 31, 2022
Related Party Transactions [Abstract]
Related-Party Transactions	13. Related-Party Transactions Vista Credit Partners has a balance of $ 2.3 million in the Term Loan Facility as of March 31, 2022 . There were no other related parties that have a position in the Term Loan Facility. The Company incurred less than $ 0.1 million for consulting fees from Vista Equity Partners Management, LLC (“Vista”) for both the three months ended March 31, 2022 and 2021, which are recorded in general and administrative expenses. As of March 31, 2022 and December 31, 2021, respectively, less than $ 0.1 million was included in accrued expenses in the condensed consolidated balance sheet. The Company also entered into transactions during the three months ended March 31, 2022 and 2021 to sell services to other Vista controlled entities. The Company recognized $ 0.2 million and $ 0.1 million in revenue related to these transactions for the three months ended March 31, 2022 and 2021, respectively. Cvent also purchased software subscription and other services from Vista affiliates. The Company recognized $ 0.6 million and $ 0.4 million in expenses related to these transactions for the three months ended March 31, 2022 and 2021 , respectively.

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	3 Months Ended
	Mar. 31, 2022
Accounting Policies [Abstract]
Basis of Presentation	Basis of Presentation The unaudited interim condensed consolidated financial statements as of March 31, 2022 and for the three months ended March 31, 2022 and 2021 include the accounts of the Company and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. These unaudited interim condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) and pursuant to the regulations of the U.S. Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Accordingly, they do not include all of the information and footnotes required by U.S. GAAP for complete financial statements. In the opinion of management, the accompanying unaudited condensed consolidated financial statements reflect all adjustments, consisting primarily of normal recurring accruals, necessary for a fair statement of the financial position as of March 31, 2022, the results of operations for the three months ended March 31, 2022 and 2021, and cash flows for the three months ended March 31, 2022 and 2021. The condensed balance sheet at December 31, 2021 was derived from audited annual financial statements and does not contain all of the footnote disclosures from the annual financial statements. These unaudited condensed consolidated financial statements should be read in conjunction with the Company's Annual Report on Form 10-K for the year ended December 31, 2021.
Restricted Cash	Restricted Cash Restricted cash represents amounts required to be held as collateral in a money market account for treasury management service agreements. The Company held $ 0.1 million of restricted cash as of March 31, 2022 and December 31, 2021. The following table presents the Company’s cash, cash equivalents and restricted cash by category in the Company’s Condensed Consolidated Balance Sheets (in thousands): March 31, 2022 December 31, 2021 Cash and cash equivalents $ 188,070 $ 126,526 Restricted cash 104 103 Cash, cash equivalents, and restricted cash $ 188,174 $ 126,629
Revenue Recognition	Revenue Recognition The Company derives revenue from two primary sources: Event Cloud subscription-based solutions and Hospitality Cloud marketing and subscription-based solutions. Subscription services revenue consists primarily of fees to provide the Company’s customers with access to its cloud-based platform. Subscription service contracts do not provide customers with the right to take possession of the software, are non-cancellable, and do not contain rights of return. Hospitality Cloud marketing solutions primarily relate to digital advertising on the Company’s hosted venue sourcing networks. Revenue is recognized when control of these services is transferred to a customer. A time-elapsed method is used to measure progress for subscription contracts because control is transferred evenly over the contract term. For the three months ended March 31, 2022, the Company recognized approximately 85.8 % of its revenue from services transferred to the customer over time, with the remaining 14.2 % of revenue recognized at a point in time upon delivery, generally when an event occurred. The Company’s services are generally provided under annual and multi-year contracts with invoicing occurring in annual or quarterly installments at the beginning of each year, or quarter, in the contract period. Revenue is presented net of sales and other taxes the Company collects on behalf of governmental authorities. Certain contracts may include multiple distinct performance obligations which may consist of some or all of subscription services, marketing packages, and professional services. When an arrangement includes multiple performance obligations relating to SaaS subscriptions, which are concurrently delivered and have the same pattern of transfer to the customer (the services transfer to the customer ratably over the contract period), the entire contract value is recognized on a straight-line basis over the contract term. When an arrangement includes multiple performance obligations that do not have the same pattern of transfer to the customer, revenue is recognized at each performance obligation’s respective standalone selling price (“SSP”), when the performance obligations are satisfied. The SSP is the price at which the Company would sell a promised good or service separately to a customer. The Company estimates SSP based on internal margin analysis, competitor data, and other industry standards for SaaS-based companies.
Segment and Geographic Data	Segment and Geographic Data Operating segments are defined as components of an entity for which separate financial information is available and that is regularly reviewed by the Chief Operating Decision Maker (“CODM”) in deciding how to allocate resources to an individual segment and in assessing performance. The Company’s CODM is its Chief Executive Officer. The Company has determined that it operates in one operating segment and one reportable segment, as the CODM reviews financial information presented on a consolidated basis for purposes of making operating decisions, allocating resources, and evaluating financial performance. Property and equipment outside North America geographic locations represented 32.2 % and 33.4 % of total property and equipment, net as of March 31, 2022 and December 31, 2021 , respectively, and are located primarily in India. The composition of the Company’s property and equipment between North America and locations outside of North America is set forth below (in thousands): March 31, 2022 December 31, 2021 North America $ 9,986 $ 10,205 Outside North America 4,741 5,129 Total $ 14,727 $ 15,334
Net Loss per Share of Common Stock	Net Loss per Share of Common Stock Basic net loss per share is computed by dividing the net loss by the weighted-average number of shares of common stock outstanding during the period. Diluted earnings per share adjusts basic earnings per share for the potentially dilutive impact of stock options. As the Company has reported losses for all periods presented, all potentially dilutive securities, including stock options, are antidilutive and accordingly, basic net loss per share equals diluted net loss per share. For the three months ended March 31, 2022 and 2021, 55,354,536 and 36,768,058 stock options were excluded from the computation of diluted net loss per share of common stock, respectively, because including them would have been antidilutive.
Recently Adopted Accounting Pronouncements	Recently Adopted Accounting Pronouncements In October 2021, the FASB issued ASU 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers (“ASU 2021-08”). ASU 2021-08 will require companies to apply the definition of a performance obligation under ASC Topic 606 to recognize and measure contract assets and contract liabilities (i.e., deferred revenue) relating to contracts with customers that are acquired in a business combination. Under current U.S. GAAP, an acquirer generally recognizes assets acquired and liabilities assumed in a business combination, including contract assets and contract liabilities arising from revenue contracts with customers, at fair value on the acquisition date. ASU No. 2021-08 will result in the acquirer recording acquired contract assets and liabilities on the same basis that would have been recorded by the acquiree before the acquisition under ASC Topic 606. ASU No. 2021-08 is effective for fiscal years beginning after December 15, 2022, with early adoption permitted. The Company adopted ASU 2021-08 on January 1, 2022 and will apply the provisions on a prospective basis. The adoption of ASU 2021-08 had no impact on our operating results for the three months ended March 31, 2022. In November 2021, the FASB issued Accounting Standards Update No 2021-10, Government Assistance (Topic 832)—Disclosures by Business Entities about Government Assistance (“ASU 2021-10”). ASU 2021-10 requires additional disclosures regarding the nature of government assistance, the related accounting policy used to account for assistance, the affected line items and applicable amounts within the consolidated financial position and results of operations, and significant terms and conditions related to the assistance. Government assistance within the scope of ASC 832 includes assistance that is administered by domestic, foreign, local, state, national governments, as well as departments, independent agencies and intergovernmental organizations. The updated guidance increases transparency of government assistance including 1) the type of assistance, 2) the entity's accounting for assistance, and 3) the effect of assistance on the entity's financial statements. The Company adopted ASU 2021-10 on January 1, 2022 and will apply the provisions on a prospective basis. During the three months ended March 31, 2022, the Company received $ 0.5 million in government wage and rent subsidies, which are recorded as contra-expenses included in our cost of revenue and operating expenses on our unaudited interim condensed consolidated statement of operations and comprehensive loss. Recent Accounting Pronouncements Not Yet Adopted In March 2020, the FASB issued ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting (“ASU 2020-04”) . These amendments provide temporary optional guidance to ease the potential burden in accounting for reference rate reform. The ASU provides optional expedients and exceptions for applying generally accepted accounting principles to contract modifications and hedging relationships, subject to meeting certain criteria, that reference LIBOR or another reference rate expected to be discontinued. It is intended to help stakeholders during the global market-wide reference rate transition period. In January 2021, the FASB issued ASU 2021-01 which clarifies that certain optional expedients and exceptions in Topic 848 for contract modifications and hedge accounting apply to derivatives that are affected by the discounting transition. The guidance is may be adopted any time prior to December 31, 2022. The Company is currently evaluating the impact of this ASU on its consolidated financial statements but does not expect that it will have a material impact on its consolidated financial position, results of operations and cash flows.

Summary of Significant Accoun_3

Summary of Significant Accounting Policies (Tables)	3 Months Ended
	Mar. 31, 2022
Accounting Policies [Abstract]
Summary of Cash, Cash Equivalents and Restricted Cash	The following table presents the Company’s cash, cash equivalents and restricted cash by category in the Company’s Condensed Consolidated Balance Sheets (in thousands): March 31, 2022 December 31, 2021 Cash and cash equivalents $ 188,070 $ 126,526 Restricted cash 104 103 Cash, cash equivalents, and restricted cash $ 188,174 $ 126,629
Schedule of Composition of Property and Equipment between North America and Locations Outside of North America	The composition of the Company’s property and equipment between North America and locations outside of North America is set forth below (in thousands): March 31, 2022 December 31, 2021 North America $ 9,986 $ 10,205 Outside North America 4,741 5,129 Total $ 14,727 $ 15,334

Revenue (Tables)

Revenue (Tables)	3 Months Ended
	Mar. 31, 2022
Revenue From Contract With Customer [Abstract]
Schedule of Disaggregation of Revenue by Geographic Region	The Company’s disaggregation of revenue primary geographic region is as follows (in thousands): Three Months Ended March 31, 2022 2021 North America $ 120,823 $ 101,282 Outside North America 16,533 16,005 Revenue $ 137,356 $ 117,287
Schedule of Disaggregation of Revenue by Major Business Activities	The Company’s disaggregation of revenue by major business activity is as follows (in thousands): Three Months Ended March 31, 2022 2021 Event Cloud $ 94,988 $ 81,133 Hospitality Cloud 42,368 36,154 Revenue $ 137,356 $ 117,287
Schedule of Allowance for Expected Credit Losses	The change in the Company’s allowance for expected credit losses is as follows (in thousands): March 31, 2022 December 31, 2021 Allowance for expected credit losses, beginning of period $ 4,547 $ 3,287 Credit loss expense 279 8,316 Write-offs and adjustments ( 1,225 ) ( 7,056 ) Allowance for expected credit losses, end of period $ 3,601 $ 4,547

Property and Equipment (Tables)

Property and Equipment (Tables)	3 Months Ended
	Mar. 31, 2022
Property Plant And Equipment [Abstract]
Schedule of Property and Equipment	Property and equipment are summarized as follows (in thousands): March 31, December 31, 2022 2021 Computer equipment, purchased software and software $ 23,992 $ 22,517 Leasehold improvements 22,744 22,747 Furniture and equipment 9,137 9,087 Rentable onsite solutions equipment 6,324 6,324 Other 250 511 Property and equipment, gross 62,447 61,186 Less accumulated depreciation ( 47,720 ) ( 45,852 ) Property and equipment, net $ 14,727 $ 15,334

Capitalized Software Developm_2

Capitalized Software Development Costs (Tables)	3 Months Ended
	Mar. 31, 2022
Capitalized Computer Software Net [Abstract]
Summary of Capitalized Software Development Costs and Acquired Software Technology	Capitalized software development costs and acquired software technology are summarized as follows (in thousands): March 31, 2022 December 31, 2021 Capitalized software development costs, gross $ 397,447 $ 385,384 Less, accumulated depreciation ( 292,527 ) ( 276,533 ) Capitalized software development costs, net $ 104,920 $ 108,851

Goodwill and Intangible Assets

Goodwill and Intangible Assets (Tables)	3 Months Ended
	Mar. 31, 2022
Goodwill And Intangible Assets Disclosure [Abstract]
Summary of Change in Carrying Amount of Goodwill	The change in carrying amount of goodwill is summarized as follows (in thousands): Goodwill as of January 1, 2022 $ 1,617,880 Foreign currency translation adjustments 187 Goodwill as of March 31, 2022 $ 1,618,067
Summary of Intangible Assets	: Intangible Assets, Gross Accumulated Amortization Intangible Assets, Net Weighted-average remaining life (in years) Customer relationships $ 438,350 $ ( 267,123 ) $ 171,227 4.1 years Trademarks 96,905 ( 58,818 ) 38,087 3.8 years Non-compete agreements 588 ( 588 ) - Intangible assets subject to amortization 535,843 ( 326,529 ) 209,314 Indefinite-lived assets 62 - 62 Intangible assets, net $ 535,905 $ ( 326,529 ) $ 209,376 Intangible assets consisted of the following as of December 31, 2021 (in thousands): Intangible Assets, Gross Accumulated Amortization Intangible Assets, Net Weighted-average remaining life (in years) Customer relationships $ 438,002 $ ( 256,885 ) $ 181,117 4.6 years Trademarks 96,902 ( 56,710 ) 40,192 4.2 years Non-compete agreements 588 ( 588 ) - Intangible assets subject to amortization 535,492 ( 314,183 ) 221,309 Indefinite-lived assets 62 - 62 Intangible assets, net $ 535,554 $ ( 314,183 ) $ 221,371
Schedule of Estimated Future Amortization Expense	The intangible asset balance remaining as of March 31, 2022 will be amortized into expense in future years as follows (in thousands): 2022 (remaining nine months) $ 36,467 2023 46,715 2024 45,150 2025 39,308 2026 35,584 2027 and thereafter 6,090 Total amortization expense related to acquired intangible assets $ 209,314

Accrued Expenses and Other Cu_2

Accrued Expenses and Other Current Liabilities (Tables)	3 Months Ended
	Mar. 31, 2022
Payables And Accruals [Abstract]
Summary of Accrued Expenses and Other current Liabilities	The following table summarizes the Company’s accrued expenses and other current liabilities for the periods indicated (in thousands): March 31, 2022 December 31, 2021 Accrued compensation $ 38,511 $ 49,015 Sales and other tax liabilities 8,920 10,774 Other 19,308 20,038 Accrued expenses and other current liabilities $ 66,739 $ 79,827

Stockholders_ Equity (Tables)

Stockholders’ Equity (Tables)	3 Months Ended
	Mar. 31, 2022
Equity [Abstract]
Summary of Weighted Average Assumptions Used in Valuation of Stock Option Awards Granted under Black- Scholes Model	The weighted-average assumptions used in the valuation of stock option awards granted under the Black-Scholes model are summarized as follows: Three Months Ended March 31, 2022 2021 Dividend yield 0.0 % 0.0 % Volatility 45.30 % 44.55 % Expected term (years) 5.92 5.89 Risk-free interest rate 1.85 % 1.23 %
Summary of Stock-based Compensation Activity [Roll Forward]	Stock Option Activity Rollforward Stock options Number of shares subject to option Weighted average exercise price per share Weighted average remaining contractual term (years) Aggregate intrinsic value (in thousands) Unrecognized compensation expense (in thousands) Balance as of January 1, 2022 51,646,456 $ 4.13 6.29 $ 208,614 $ 40,337 Granted 4,129,380 8.05 Exercised ( 140,970 ) 3.80 Forfeited ( 280,330 ) 5.07 Expired - - Balance as of March 31, 2022 55,354,536 $ 4.42 6.32 $ 153,377 $ 47,586 Vested and exercisable as of January 1, 2022 43,842,127 $ 3.71 5.47 $ 195,710 $ - Vested and exercisable as of March 31, 2022 47,844,651 $ 3.82 5.53 $ 161,118 $ -
Summary of Stock-based Compensation Expense Including Expense with Liability Classified Awards	Stock-based compensation expense is summarized as follows (in thousands): Three Months Ended March 31, 2022 2021 Cost of revenue $ 590 $ 59 Sales and marketing 2,980 335 Research and development 2,588 141 General and administrative 3,610 73 Total stock-based compensation $ 9,768 $ 608

Debt (Tables)

Debt (Tables)	3 Months Ended
	Mar. 31, 2022
Debt Disclosure [Abstract]
Schedule of Outstanding Principal Amount and Unamortized Debt Issuance Costs,Net	The outstanding principal amount and related unamortized debt issuance costs, net, are summarized as follows (in thousands): March 31, 2022 December 31, 2021 First Lien Principal amount $ 265,696 $ 265,696 Revolving Credit Facility Principal amount — — Less: original issue discount ( 401 ) ( 438 ) Less: unamortized deferred financing costs ( 2,702 ) ( 2,956 ) Total principal amount and related unamortized debt issuance costs, net $ 262,593 $ 262,302
Schedule of Future Minimum Principal Payments under Debt Agreement	Future minimum principal payments under the debt agreement as of March 31, 2022 are as follows (in thousands): 2022 (remaining nine months) $ - 2023 - 2024 265,696 Total minimum principal payments on debt $ 265,696

Summary of Significant Accoun_4

Summary of Significant Accounting Policies - Additional Information (Detail) $ in Thousands	3 Months Ended
	Mar. 31, 2022USD ($)Segmentshares	Mar. 31, 2021USD ($)shares	Dec. 31, 2021USD ($)	Dec. 31, 2020USD ($)
Accounting Policies [Line Items]
Restricted cash held as collateral	$ 100		$ 100
Credit loss expense	279	$ 9
Allowance for expected credit losses	$ 3,601		4,547	$ 3,287
Percentage Of Revenue Recognized Over Time	85.80%
Percentage Of Revenue Recognized At A Point In Time	14.20%
Capitalized commissions, net	$ 24,870		25,393
Capitalized commissions, net, non-current	$ 23,499		$ 22,999
Expected dividend yield	0.00%	0.00%
Number of operating segments | Segment	1
Number of reportable segments | Segment	1
Government Wage and Rent Subsidies	$ 500
Stock Options
Accounting Policies [Line Items]
Stock options excluded from the computation of diluted net loss per share of common stock | shares	55,354,536	36,768,058
Outside North America
Accounting Policies [Line Items]
Property plant and equipment percentage	32.20%		33.40%
Minimum
Accounting Policies [Line Items]
Estimated useful lives of intangible assets	2 years
Maximum
Accounting Policies [Line Items]
Estimated useful lives of intangible assets	15 years

Summary of Significant Accoun_5

Summary of Significant Accounting Policies - Summary of Cash, Cash Equivalents and Restricted Cash (Detail) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021	Mar. 31, 2021	Dec. 31, 2020
Cash Cash Equivalents Restricted Cash And Restricted Cash Equivalents [Abstract]
Cash and cash equivalents	$ 188,070	$ 126,526
Restricted cash	104	103
Cash, cash equivalents, and restricted cash	$ 188,174	$ 126,629	$ 81,021	$ 65,470

Summary Of Significant Accoun_6

Summary Of Significant Accounting Policies - Schedule of Composition of Property and Equipment between North America and Locations Outside of North America (Details) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Property Plant And Equipment [Line Items]
Property and equipment, net	$ 14,727	$ 15,334
North America
Property Plant And Equipment [Line Items]
Property and equipment, net	9,986	10,205
Outside America
Property Plant And Equipment [Line Items]
Property and equipment, net	$ 4,741	$ 5,129

Revenue - Additional Informatio

Revenue - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021	Dec. 31, 2021
Disaggregation Of Revenue [Line Items]
Deferred revenue, current	$ 287.5		$ 239.8
Deferred revenue recognized	$ 98.8
Geographic Concentration Risk | Total Revenue | Canada
Disaggregation Of Revenue [Line Items]
Concentration risk, percentage	2.40%	2.40%
Geographic Concentration Risk | Total Revenue | Outside North America
Disaggregation Of Revenue [Line Items]
Concentration risk, percentage	12.00%	13.60%

Revenue - Schedule of Disaggreg

Revenue - Schedule of Disaggregation of Revenue by Geographic Region (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Disaggregation Of Revenue [Line Items]
Revenue	$ 137,356	$ 117,287
North America
Disaggregation Of Revenue [Line Items]
Revenue	120,823	101,282
Outside North America
Disaggregation Of Revenue [Line Items]
Revenue	$ 16,533	$ 16,005

Revenue - Schedule of Disaggr_2

Revenue - Schedule of Disaggregation of Revenue by Major Business Activities (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Disaggregation Of Revenue [Line Items]
Revenue	$ 137,356	$ 117,287
Event Cloud
Disaggregation Of Revenue [Line Items]
Revenue	94,988	81,133
Hospitality Cloud
Disaggregation Of Revenue [Line Items]
Revenue	$ 42,368	$ 36,154

Revenue - Additional Informat_2

Revenue - Additional Information (Details) 1 - USD ($) $ in Millions	Mar. 31, 2022	Dec. 31, 2021
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Deferred revenue, current	$ 287.5	$ 239.8
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Deferred revenue, remaining performance obligations		$ 573.4
Deferred revenue, remaining performance obligation percentage		69.20%
Deferred revenue, remaining performance obligations expected timing of satisfaction period		24 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Deferred revenue, current		$ 239.8
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-04-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Deferred revenue, remaining performance obligations	$ 518.8
Deferred revenue, remaining performance obligation percentage	69.20%
Deferred revenue, remaining performance obligations expected timing of satisfaction period	24 months

Revenue (Additional Information

Revenue (Additional Information) (Details) 2 - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021	Dec. 31, 2021
Contract with Customer, Asset, after Allowance for Credit Loss, Current [Abstract]
Current portion of capitalized commissions, net	$ 24,900		$ 25,400
Noncurrent portion of capitalized commissions, net	23,500		$ 23,000
Amortization of capitalized commission	$ 7,948	$ 7,262

Revenue - Allowance for Expecte

Revenue - Allowance for Expected Credit Losses (Details) - USD ($) $ in Thousands	3 Months Ended	12 Months Ended
	Mar. 31, 2022	Dec. 31, 2021
Accounts Receivable Net [Abstract]
Allowance for expected credit losses, beginning of period	$ 4,547	$ 3,287
Credit loss expense	279	8,316
Write-offs and adjustments	(1,225)	(7,056)
Allowance for expected credit losses, end of period	$ 3,601	$ 4,547

Property and Equipment - Schedu

Property and Equipment - Schedule of Property and Equipment (Details) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Property Plant And Equipment [Line Items]
Property and equipment, gross	$ 62,447	$ 61,186
Less accumulated depreciation	(47,720)	(45,852)
Property and equipment, net	14,727	15,334
Computer Equipment, Purchased Software and Software Developed for Internal-Use
Property Plant And Equipment [Line Items]
Property and equipment, gross	23,992	22,517
Leasehold Improvements
Property Plant And Equipment [Line Items]
Property and equipment, gross	22,744	22,747
Furniture and Equipment
Property Plant And Equipment [Line Items]
Property and equipment, gross	9,137	9,087
Rentable Onsite Solutions Equipment
Property Plant And Equipment [Line Items]
Property and equipment, gross	6,324	6,324
Other
Property Plant And Equipment [Line Items]
Property and equipment, gross	$ 250	$ 511

Property and Equipment - Additi

Property and Equipment - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Property Plant And Equipment [Abstract]
Depreciation of property and equipment	$ 2	$ 3.1

Capitalized Software Developm_3

Capitalized Software Development Costs - Summary of Capitalized Software Development Costs and Acquired Software Technology (Details) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Capitalized Computer Software Net [Abstract]
Capitalized software development costs, gross	$ 397,447	$ 385,384
Less accumulated amortization	(292,527)	(276,533)
Capitalized software development costs, net	$ 104,920	$ 108,851

Capitalized Software Developm_4

Capitalized Software Development Costs - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Cost of Revenue
Capitalized Computer Software Net [Line Items]
Amortization of capitalized software development costs	$ 16	$ 15.2

Goodwill and Intangible Asset_2

Goodwill and Intangible Assets - Summary of Change in Carrying Amount of Goodwill (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2022USD ($)
Goodwill And Intangible Assets Disclosure [Abstract]
Beginning balance	$ 1,617,880
Foreign currency translation adjustments	187
Ending balance	$ 1,618,067

Goodwill and Intangible Asset_3

Goodwill and Intangible Assets - Summary of Intangible Assets (Detail) - USD ($) $ in Thousands	3 Months Ended		12 Months Ended
	Mar. 31, 2022	Mar. 31, 2021	Dec. 31, 2021
Finite Lived Intangible Assets [Line Items]
Intangible Assets, Gross	$ 535,905		$ 535,554
Accumulated Amortization	(326,529)		(314,183)
Accumulated Amortization, Expense, retirements, and and foreign currency translation, net	(12,154)	$ (13,035)
Intangible assets, net	209,376		221,371
Customer Relationships
Finite Lived Intangible Assets [Line Items]
Intangible Assets, Gross	438,350		438,002
Accumulated Amortization	(267,123)		(256,885)
Intangible assets, net	$ 171,227		$ 181,117
Weighted average remaining life	4 years 1 month 6 days		4 years 7 months 6 days
Trademarks
Finite Lived Intangible Assets [Line Items]
Intangible Assets, Gross	$ 96,905		$ 96,902
Accumulated Amortization	(58,818)		(56,710)
Intangible assets, net	$ 38,087		$ 40,192
Weighted average remaining life	3 years 9 months 18 days		4 years 2 months 12 days
Non-compete Agreements
Finite Lived Intangible Assets [Line Items]
Intangible Assets, Gross	$ 588		$ 588
Accumulated Amortization	(588)		(588)
Intangible assets, net
Intangible assets subject to amortization
Finite Lived Intangible Assets [Line Items]
Intangible Assets, Gross	535,843		535,492
Accumulated Amortization	(326,529)		(314,183)
Intangible assets, net	209,314		221,309
Indefinite-lived assets
Finite Lived Intangible Assets [Line Items]
Indefinite-lived assets	62		62
Intangible assets, net	$ 62		$ 62

Goodwill and Intangible Asset_4

Goodwill and Intangible Assets - Schedule of Estimated Future Amortization Expense (Detail) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Finite Lived Intangible Assets [Line Items]
2022 (remaining nine months)	$ 36,467
2023	46,715
2024	45,150
2025	39,308
2026	35,584
2027 and thereafter	6,090
Total amortization expense related to acquired intangible assets	209,376	$ 221,371
Finite Lived
Finite Lived Intangible Assets [Line Items]
Total amortization expense related to acquired intangible assets	$ 209,314

Goodwill and Intangible Asset_5

Goodwill and Intangible Assets - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Goodwill And Intangible Assets [Line Items]
Amortization of Intangible Assets	$ 12,154	$ 13,035
Minimum
Goodwill And Intangible Assets [Line Items]
Estimated useful lives of intangible assets	2 years
Maximum
Goodwill And Intangible Assets [Line Items]
Estimated useful lives of intangible assets	15 years

Accrued Expenses and Other Cu_3

Accrued Expenses and Other Current Liabilities - Summary of Accrued Expenses and Other Current Liabilities (Details) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Payables And Accruals [Abstract]
Accrued compensation	$ 38,511	$ 49,015
Sales and other tax liabilities	8,920	10,774
Other	19,308	20,038
Accrued expenses and other current liabilities	$ 66,739	$ 79,827

Income Taxes - Additional Infor

Income Taxes - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Income Tax Disclosure [Abstract]
Effective Tax Rate	4.29%	9.96%
U.S. federal statutory rate	21.00%
Interest and penalties included in income tax expense	$ 0	$ 0

Stockholders Equity - Additiona

Stockholders Equity - Additional Information (Details) - USD ($)	Feb. 28, 2022	Mar. 31, 2022	Mar. 31, 2021	Dec. 31, 2021
Class Of Stock [Line Items]
Common stock, shares authorized		1,500,000,000
Preferred stock, shares authorized		1,000,000
Common stock, par value		$ 0.0001		$ 0.0001
Preferred stock, par value		$ 0.0001
Common stock, shares outstanding		481,266,396	416,400,891	481,121,695
Voting description		Each share of Common Stock has one vote under the Company’s Certificate of Incorporation.
Number of shares subject to option, Granted		4,129,380
Non-qualified stock options outstanding		55,354,536		51,646,456
Percentage of fair market value of a share of common stock		85.00%
Shares available for issuance under ESPP		11,500,000
Options granted		4,129,380
Options exercised		140,970
Weighted-average grant date fair value of options granted		$ 3.72
Total intrinsic value of options exercised		$ 500,000
Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercisable, Number		140,970
Unrecognized compensation expense		$ 47,586,000		$ 40,337,000
Weighted average period over which unrecognized compensation cost is expected to be recognized		1 year 7 months 20 days
Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period Gross		4,129,380
Stock-based compensation expense		$ 9,768,000	$ 608,000
Employee Stock Purchase Plan
Class Of Stock [Line Items]
Employee stock purchase plan description		The ESPP permits employees to purchase common stock through payroll deductions during biannual offering periods, or during such other offering periods as the Board of Directors may determine. Participants may authorize payroll deductions of a specific percentage of compensation not to exceed 15%, with such deductions being accumulated for biannual purchase periods beginning on the first business day of each offering period and ending on the last business day of each offering period.
Contributions made by employees		$ 0
Restricted Stock Units (RSUs)
Class Of Stock [Line Items]
Number of shares subject to option, Granted		12,043,248
Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period Gross		12,043,248
Number of shares subject to option, Vested		3,731
2017 Long-Term Incentive Plan
Class Of Stock [Line Items]
Stock-based compensation expense		$ 0		$ 0
2017 Long-Term Incentive Plan | Restricted Stock Units (RSUs)
Class Of Stock [Line Items]
Share Based Payment Award Stock Options Converted	3,700,000

Stockholders Equity - Summary o

Stockholders Equity - Summary of Weighted Average Assumptions Used in Valuation of Stock Option Awards Granted under Black- Scholes Model (Details)	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]
Dividend yield	0.00%	0.00%
Volatility	45.30%	44.55%
Expected term (years)	5 years 11 months 1 day	5 years 10 months 20 days
Risk-free interest rate	1.85%	1.23%

Stockholders Equity - Summary_2

Stockholders Equity - Summary of Stock-based Compensation Activity Rollforward (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended	12 Months Ended
	Mar. 31, 2022	Dec. 31, 2021
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]
Number of shares subject to option, Beginning Balance	51,646,456
Number of shares subject to option, Granted	4,129,380
Number of shares subject to option, Exercised	(140,970)
Number of shares subject to option, Forfeited	(280,330)
Number of shares subject to option, Ending Balance	55,354,536	51,646,456
Number of shares subject to option, Vested and exercisable	47,844,651	43,842,127
Weighted average exercise price per share, Beginning Balance	$ 4.13
Weighted average exercise price per share, Granted	8.05
Weighted average exercise price per share, Exercised	3.80
Weighted average exercise price per share, Forfeited	5.07
Weighted average exercise price per share, Ending Balance	4.42	$ 4.13
Weighted average exercise price per share, Vested and exercisable	$ 3.82	$ 3.71
Weighted average remaining contractual term (years)	6 years 3 months 25 days	6 years 3 months 14 days
Weighted average remaining contractual term (years), Vested and exercisable	5 years 6 months 10 days	5 years 5 months 19 days
Aggregate intrinsic value	$ 153,377	$ 208,614
Aggregate intrinsic value, Vested and exercisable	161,118	195,710
Unrecognized compensation expense	$ 47,586	$ 40,337

Stockholders Equity - Summary_3

Stockholders Equity - Summary of Stock-based Compensation Expense Including Expense with Liability Classified Awards (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation expense	$ 9,768	$ 608
Cost of Revenue
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation expense	590	59
Sales and Marketing Expense
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation expense	2,980	335
Research and Development
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation expense	2,588	141
General and Administrative
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation expense	$ 3,610	$ 73

Debt - Schedule of Outstanding

Debt - Schedule of Outstanding Principal Amount and Unamortized Debt Issuance Costs, Net (Details) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Debt Instrument [Line Items]
Principal amount	$ 265,696
Less: original issue discount	(401)	$ (438)
Less: unamortized deferred financing costs	(2,702)	(2,956)
Total principal amount and related unamortized debt issuance costs, net	262,593	262,302
First Lien
Debt Instrument [Line Items]
Principal amount	265,696	265,696
Revolving Credit Facility
Debt Instrument [Line Items]
Principal amount	$ 0	$ 0

Debt - Additional Information (

Debt - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2022	Jan. 01, 2022
Debt Instrument [Line Items]
Commitment Amount Required For Leverage Ratio	$ 40
Percentage of revolving credit facility compliance maximum	35.00%
Revolving Credit Facility
Debt Instrument [Line Items]
Outstanding revolving loans	$ 40
First Lien
Debt Instrument [Line Items]
Debt instrument, face amount		$ 265.7
Debt instrument, maturity date	Nov. 30, 2024
Interest rate on outstanding borrowing	3.96%
Minimum | First Lien
Debt Instrument [Line Items]
First lien leverage ratio	1
Maximum | First Lien
Debt Instrument [Line Items]
First lien leverage ratio	7.20
LIBOR | Revolving Credit Facility
Debt Instrument [Line Items]
Debt instrument, basis spread on variable rate	3.75%

Debt - Schedule of Future Minim

Debt - Schedule of Future Minimum Principal Payments under Debt Agreement (Details) $ in Thousands	Mar. 31, 2022USD ($)
Debt Disclosure [Abstract]
2024	$ 265,696
Total minimum principal payments on debt	$ 265,696

Leases - Additional Information

Leases - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021	Dec. 31, 2021
Lessee Lease Description [Line Items]
Operating lease right-of-use assets	$ 26,225		$ 28,370
Operating lease liabilities	39,200		$ 42,100
Right-of-use assets obtained in exchange for operating lease liabilities	$ 0	$ 100

Commitments and Contingencies -

Commitments and Contingencies - Additional Information (Details) $ in Millions	Mar. 31, 2022USD ($)
Commitments And Contingencies Disclosure [Abstract]
Noncancelable purchase commitments	$ 14.9

Related-Party Transactions - Ad

Related-Party Transactions - Additional Information (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2022USD ($)Segment	Mar. 31, 2021USD ($)	Dec. 31, 2021USD ($)
Related Party Transaction [Line Items]
First lien loan balance held by vista credit partners	$ 2,300
Other related parties that have a position in the first lien loan | Segment	0
Other	$ 19,308		$ 20,038
Revenue recognized from sale of services to other Vista controlled entities	200
Total expenses incurred	600	$ 400
General and Administrative Expenses
Related Party Transaction [Line Items]
Consulting fees	100	100
Vista Credit Partners
Related Party Transaction [Line Items]
Other	$ 100		$ 100
Revenue recognized from sale of services to other Vista controlled entities		$ 100